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Everything not working, Drivers?


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#1 shaunnn11

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Posted 11 December 2014 - 07:07 PM

Hey guys! My laptop has recently stopped working and has become useless - I cannot use the internet, play sound or pretty much do anything that makes a laptop useful. It may be something to do with the drivers but I've tried updating a few of them to no avail. There are multiple yellow exclamation marks in Device Manager as shown below, My laptop model is a Sony Vaio VPCEC3S03 - Any help would be greatly appreciated.

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Edited by shaunnn11, 11 December 2014 - 07:08 PM.


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#2 JohnC_21

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Posted 11 December 2014 - 07:30 PM

This may be chipset related. Right click each device with the yellow exclamation mark. Under the details tab, select Hardware ID's in the dropdown box. Copy and paste the first line shown.

 

611.png?w=604



#3 shaunnn11

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Posted 12 December 2014 - 10:57 AM

This may be chipset related. Right click each device with the yellow exclamation mark. Under the details tab, select Hardware ID's in the dropdown box. Copy and paste the first line shown.

 

611.png?w=604

 

 

Thank you for the reply - 

 

Base System Device - PCI\VEN_1180&DEV_E230&SUBSYS_9071104D&REV_00
Ethernet Controller device = PCI\VEN_11AB&DEV_4381&SUBSYS_9071104D&REV_11
PCI Simple Communications Controller - PCI\VEN_8086&DEV_3B64&SUBSYS_9071104D&REV_06
Unknown Device - ACPI\SNY5001


#4 JohnC_21

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Posted 12 December 2014 - 11:12 AM

Is your OS 32 bit or 64 bit?

#5 shaunnn11

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Posted 12 December 2014 - 11:14 AM

Is your OS 32 bit or 64 bit?

It's a 64 bit system



#6 JohnC_21

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Posted 12 December 2014 - 11:18 AM

Go here for the Ethernet driver. Choose Windows 7 64bit in teh first dropdown box and 88E8059 in the second. Download the following

3/27/12     Windows 7 & Server 2008 R2 x64 (64-bit)     11.45.4

 

I will post the others. Hopefully this will get you internet on the Sony.



#7 shaunnn11

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Posted 12 December 2014 - 11:21 AM

Go here for the Ethernet driver. Choose Windows 7 64bit in teh first dropdown box and 88E8059 in the second. Download the following

3/27/12     Windows 7 & Server 2008 R2 x64 (64-bit)     11.45.4

 

I will post the others. Hopefully this will get you internet on the Sony.

Great - will keep you posted - The help is much appreciated. 



#8 JohnC_21

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Posted 12 December 2014 - 11:29 AM

PCI\VEN_1180&DEV_E230&SUBSYS_9071104D&REV_00  is a Ricoh card reader.

 

You can download the driver here.  Click on the drive icon and provide a junk email address. The file is a direct download from Sony.

 

Edit: I am having a hard time finding the Sony Support site for this Vaio model.



#9 shaunnn11

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Posted 12 December 2014 - 11:36 AM

PCI\VEN_1180&DEV_E230&SUBSYS_9071104D&REV_00  is a Ricoh card reader.

 

You can download the driver here.  Click on the drive icon and provide a junk email address. The file is a direct download from Sony.

 

Edit: I am having a hard time finding the Sony Support site for this Vaio model.

If I can help at all let me know, I've just installed the card reader, and have the Ethernet driver folder ready on the Sony. 

 

Edit: Ethernet driver now installed too. 


Edited by shaunnn11, 12 December 2014 - 11:38 AM.


#10 JohnC_21

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Posted 12 December 2014 - 11:38 AM

I believe I found the support site. It's the uk website but I still do not see the Intel Management Engine listed. I would download the Chipset driver and run that. You need to click show all downloads under the Windows 7 driver section.

 

Edit: It has your 64bit Ethernet driver but from the size of it, it looks like you would unzip the file and then update the driver through Device Manager. Right click the device and under the driver tab select update driver and point it to the inf file in the uzipped folder. You may want to use this instead of the one I linked to.


Edited by JohnC_21, 12 December 2014 - 11:40 AM.


#11 shaunnn11

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Posted 12 December 2014 - 11:42 AM

I believe I found the support site. It's the uk website but I still do not see the Intel Management Engine listed. I would download the Chipset driver and run that. You need to click show all downloads under the Windows 7 driver section.

 

Edit: It has your 64bit Ethernet driver but from the size of it, it looks like you would unzip the file and then update the driver through Device Manager. Right click the device and under the driver tab select update driver and point it to the inf file in the uzipped folder. You may want to use this instead of the one I linked to.

 

Will try this now - I've just tried an ethernet connection and it worked! Thank you very much for your help so far. 



#12 JohnC_21

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Posted 12 December 2014 - 11:44 AM

The last driver is the list is the SFEP Driver

 

Edit: This is how you install it.


Edited by JohnC_21, 12 December 2014 - 12:00 PM.


#13 shaunnn11

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Posted 12 December 2014 - 11:54 AM

The last driver is the list is the SFEP Driver

John, you are the man. Everything is now back up and running and you've saved me having to buy a new laptop, Thank you so much - Absolute lifesaver! 



#14 JohnC_21

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Posted 12 December 2014 - 12:02 PM

Your Welcome, and thank your for the update. Glad you got it sorted out.



#15 shaunnn11

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Posted 12 December 2014 - 01:31 PM

Your Welcome, and thank your for the update. Glad you got it sorted out.

Sorry John, Everything has been fixed apart from one thing, Thought you might be able to help, I've installed all drivers from the Sony Site including the realtek audio driver, however there's still a red X on my speaker icon and i'm still unable to play sound, Any ideas? 

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