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Outlook/ hotmail hacked , spyware ???


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2 replies to this topic

#1 firsttaff

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Posted 11 December 2014 - 12:52 PM

hello 
firstly i am unsure if this is the correct place to post as it may come under viruses ??  but my @hotmail.com address  / outlook.com account is being used to send spam etc to my contacts list , i have changed my password  several times but to no avail , still happening , !!!

 

is there some one able to advise please , running xp , google chrome 

thank you 

 


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#2 nasdaq

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Posted 16 December 2014 - 10:41 AM

Hello, Welcome to BleepingComputer.
I'm nasdaq and will be helping you.

If you can please print this topic it will make it easier for you to follow the instructions and complete all of the necessary steps in the order listed.
===

Your e-Mail address as been spoofed.

I suggest you created a new e-mail account and inform your contacts to use that one from now on.

When they confirm then you can delete that old address.

#3 nasdaq

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Posted 22 December 2014 - 11:03 AM

Due to the lack of feedback, this topic is now closed.

In the event you still have problems, please send me or any Moderator a Private Message and ask them to reopen this topic within the next 5 days.

Please include a link to your topic in the Private Message. Thank you.




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