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"A referral was returned from the server"


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#1 konkurada

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Posted 11 December 2014 - 03:45 AM

Hey there. I very recently let windows update itself. Immediately after this update I was unable to launch the on-screen keyboard (or any other programs from the ease of access folder for that matter) receiving an error stating "C:\Windows\system32\osk.exe, a referral was returned from the server."

 

I have tried using system restore to bring the computer back to just before I had updated, but received a message stating that certain changes could not be made and that it was likely caused by an anti-virus. I then disabled all forms of anti-virus software on the computer and attempted another system restore resulting in the same failure and same error message. I read a post somewhere that this error was due to the "cryptographic service" not running, then followed a tutorial on restarting that. Thus far nothing has worked. Any and all help would be appreciated.

 



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#2 masterthemachines

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Posted 11 December 2014 - 01:54 PM

Hello there,

 

You could use "System File Checker" checker to repair missing or corrupt files in your system: http://support.microsoft.com/KB/929833

 

Keep us posted! 



#3 konkurada

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Posted 11 December 2014 - 02:55 PM

I came across that same suggestion in a few other threads from various sites. Just recently ran the SFC and received a message stating that there were corrupted files but that windows could not repair some of them. This is the same result reported by all other attempts I've seen at the same thing. Will be restarting soon to allow the process to finish and see what happens.



#4 konkurada

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Posted 11 December 2014 - 03:06 PM

As of using the system file checker and restarting windows I can say that my problem has been solved. I am no long receiving this error and my ease of access programs are running as intended.






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