Jump to content


 


Register a free account to unlock additional features at BleepingComputer.com
Welcome to BleepingComputer, a free community where people like yourself come together to discuss and learn how to use their computers. Using the site is easy and fun. As a guest, you can browse and view the various discussions in the forums, but can not create a new topic or reply to an existing one unless you are logged in. Other benefits of registering an account are subscribing to topics and forums, creating a blog, and having no ads shown anywhere on the site.


Click here to Register a free account now! or read our Welcome Guide to learn how to use this site.

Photo

question on combofix.


  • This topic is locked This topic is locked
5 replies to this topic

#1 bellagirl

bellagirl

  • Members
  • 48 posts
  • OFFLINE
  •  
  • Local time:10:06 AM

Posted 10 December 2014 - 07:43 PM

hello and thank you for this wonderful site.

 

I have just read all the information on the thread "

ComboFix usage, Questions, Help? - Look here

 

I am not sure if i have escaped unscathed or not.  3 days ago i downloaded combofix.  It was not for any reason other than i had the crypto virus a few months ago and had done a factory reset on my laptop.  I suppose i was just looking for something to scan with and make sure i laptop was now free of any viruses.

 

After reading the above thread, i now realise it was a stupid thing to do without assistance.  I hope i have escaped unscathed from my actions.  So far i dont seem to have any problems.

 

My question is

* Would i have experienced problems by now

* Does this stay on my laptop.....do i uninstall or remove it ???

* I use the free AVG and this showed up the combofix and asked if i wanted to allow it, i answered yes.  Was this wrong ???

* Should i punch myself in the head for being stupid and doing something like this before doing further reading and research ???

 

Thanks in advance for any replies

 

 



BC AdBot (Login to Remove)

 


#2 quietman7

quietman7

    Bleepin' Janitor


  • Global Moderator
  • 51,262 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Virginia, USA
  • Local time:07:06 PM

Posted 10 December 2014 - 08:47 PM

My question is
* Would i have experienced problems by now
* Does this stay on my laptop.....do i uninstall or remove it ???
* I use the free AVG and this showed up the combofix and asked if i wanted to allow it, i answered yes. Was this wrong ???
* Should i punch myself in the head for being stupid and doing something like this before doing further reading and research ???

Thanks in advance for any replies


1. Yes you most likely would have experience problems by now if something went awry.
2. Yes...unless you incorrectly delete it or remove it properly.
3. Yes you answered wrong by allowing AVG to delete the file. ComboFix is not malware so it was a false detection.
4. I think you already know the answer to that question.


The correct way to uninstall ComboFix, all of its related folders, files and logs is to make sure it is still on the Desktop (<-Important!!!) and follow these instructions.
  • When finished you will see a dialog box stating that "ComboFix has been uninstalled".
  • After that, you can remove the ComboFix.exe program from your Desktop by right-clicking on it and choosing delete.
  • If you encounter any problems using the switch from the Run dialog box or Search field, just rename ComboFix.exe to Uninstall.exe, then double-click on it to remove.
If ComboFix is no longer on your Desktop, re-download it from here, save to the Desktop and follow the instructions above to properly uninstall it from your computer.
.
.
Windows Insider MVP 2017-2018
Microsoft MVP Reconnect 2016
Microsoft MVP Consumer Security 2007-2015 kO7xOZh.gif
Member of UNITE, Unified Network of Instructors and Trusted Eliminators

If I have been helpful & you'd like to consider a donation, click 38WxTfO.gif

#3 bellagirl

bellagirl
  • Topic Starter

  • Members
  • 48 posts
  • OFFLINE
  •  
  • Local time:10:06 AM

Posted 12 December 2014 - 07:11 AM

Thanks for your reply.

 

I dont actually have it on the desktop.  It never installed to the desktop but if i type in combofix in the search box i can find it.  

 

Should i just leave it or would it be best if i just leave it alone.  Also...it gave me a report which i couldn't understand.  So it was pointless on my behalf to do this.  

 

I run avg2015 free version.  Is there anything else you would recommend ????   

 

Thanks for your help.



#4 quietman7

quietman7

    Bleepin' Janitor


  • Global Moderator
  • 51,262 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Virginia, USA
  • Local time:07:06 PM

Posted 12 December 2014 - 07:24 AM

Yes...leave it alone for now.

If you ran ComboFix on your own due to malware infection, please be aware that a ComboFix log is only one part of the disinfection process. Preliminary scans from other tools like DDS, OTL, Zoek and RSIT should be used first because they provide comprehensive logs with specific details about files, folders and registry keys which may have been modified by malware infection. Since you ran Combofix, its log should be thoroughly reviewed by trained experts before proceeding further. ComboFix should have saved that log to the root directory, usually C:\ComboFix.txt.

Please follow the instructions in the Preparation Guide For Requesting Help starting at Step 6.
  • If you cannot complete a step, then skip it and continue with the next.
  • In Step 6 there are instructions for downloading and running DDS which will create two logs. (Note: Windows 8.1 Users will not be able run DDS and create a log)
When you have done that, post your logs to include your ComboFix log in the Virus, Trojan, Spyware, and Malware Removal Logs forum, NOT here, for assistance by the Malware Response Team Experts.
-- ComboFix logs are not permitted in this forum. If no log was created by ComboFix or you cannot post its log, then ignore this part and just post the other requested log(s) as follows.

Start a new topic, give it a relevant title and post your log(s) along with a brief description of your problem, a summary of any anti-malware tools you have used and a summary of any steps that you have performed on your own. If you cannot produce any of the required logs or you're using Windows 8.1, then still start the new topic anyway. Explain that you followed the Prep. Guide, were unable to create the logs, and describe what happened when you tried to create them. A member of the Malware Removal Team will walk you through, step by step, on how to clean your computer.

After doing this, please reply back in this thread with a link to the new topic so we can close this one.
.
.
Windows Insider MVP 2017-2018
Microsoft MVP Reconnect 2016
Microsoft MVP Consumer Security 2007-2015 kO7xOZh.gif
Member of UNITE, Unified Network of Instructors and Trusted Eliminators

If I have been helpful & you'd like to consider a donation, click 38WxTfO.gif

#5 bellagirl

bellagirl
  • Topic Starter

  • Members
  • 48 posts
  • OFFLINE
  •  
  • Local time:10:06 AM

Posted 12 December 2014 - 04:59 PM

Thanks for your help.  I have followed your instruction and it is now posted.  Unfortunately it posted 3 times as it kept saying it wasnt posting and giving me this message

Error 524 Ray ID: 197d233f3ff30b08 A timeout occurred

 

When i checked it had posted it each time i tried.....????

 

Thanks for your help.



#6 quietman7

quietman7

    Bleepin' Janitor


  • Global Moderator
  • 51,262 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Virginia, USA
  • Local time:07:06 PM

Posted 12 December 2014 - 05:28 PM

Your log(s) is posted here.

Now that your new topic is posted, you should NOT make further changes to your computer (install/uninstall programs, use special fix tools, delete files, edit the registry, etc) unless advised by a Malware Response Team member...nor should you continue to ask for help elsewhere. Doing so can result in system changes which may not show in the information or any log(s) you already posted. Further, any modifications you make on your own may cause confusion for the member assisting you and could complicate the malware removal process or make things worst which would extend the time it takes to clean your computer.

From this point on the Malware Response Team should be the only members that you take advice from, until they have verified your log as clean.

Please be patient. It may take several days to get a response because the Malware Response Team members are very busy working logs posted before yours. They are volunteers who will help you out as soon as possible. Once you have posted your log and are waiting, please DO NOT "bump" your post or make another reply until it has been responded to by a member of the Malware Response Team. Generally the staff checks the forum for postings that have 0 replies as this makes it easier for them to identify those who have not been helped. If you post another response there will be 1 reply. A team member, looking for a new log to work may assume another Malware Response Team member is already assisting you and not open the thread to respond.

I deleted your two duplicate topics due to the error you encountered and removed your reply so the remaining topic shows 0 replies.

If HelpBot replies to your topic, please follow Step One and CLICK the link so it will report your topic to the team members.

To avoid confusion, I am closing this topic.

Good luck.
.
.
Windows Insider MVP 2017-2018
Microsoft MVP Reconnect 2016
Microsoft MVP Consumer Security 2007-2015 kO7xOZh.gif
Member of UNITE, Unified Network of Instructors and Trusted Eliminators

If I have been helpful & you'd like to consider a donation, click 38WxTfO.gif




0 user(s) are reading this topic

0 members, 0 guests, 0 anonymous users