Its not unusual to receive such an error after using specialized fix tools.
A "Cannot find...", "Could not run...", "Error loading... or "specific module could not be found
" message is usually related to malware that was set to run at startup but has been deleted. Windows is trying to load this file but cannot locate it since the file was mostly likely removed during an anti-virus or anti-malware scan. However, an associated orphaned registry entry
remains and is telling Windows to load the file when you boot up. Since the file no longer exists, Windows will display an error message. You need to remove this registry entry so Windows stops searching for the file when it loads.
To resolve this, download Autoruns
, search for the related entry and then delete it.
Create a new folder on your hard drive called AutoRuns (C:\AutoRuns) and extract (unzip) the file there. (click here
if you're not sure how to do this.)
Open the folder and double-click on autoruns.exe
to launch it.
Please be patient as it scans and populates the entries.
When done scanning, it will say Ready
at the bottom.
Scroll through the list and look for a startup entry related to the file(s) in the error message. -->>> PERFOR~1.DLL
Right-click on the entry and choose delete
Please run these next....ADW Cleaner
Please download AdwCleaner
by Xplode and save to your Desktop.
- Double-click on AdwCleaner.exe to run the tool.
Vista/Windows 7/8 users right-click and select Run As Administrator.
- Click on the Scan button.
- AdwCleaner will begin...be patient as the scan may take some time to complete.
- After the scan has finished, click on the Report button...a logfile (AdwCleaner[R0].txt) will open in Notepad for review.
- After reviewing the log, click on the Clean button.
- Press OK when asked to close all programs and follow the onscreen prompts.
- Press OK again to allow AdwCleaner to restart the computer and complete the removal process.
- After rebooting, a logfile report (AdwCleaner[S0].txt) will open automatically.
- Copy and paste the contents of that logfile in your next reply.
- A copy of all logfiles are saved in the C:\AdwCleaner folder which was created when running the tool.
- -- Note: The contents of the AdwCleaner log file may be confusing. Unless you see a program name that you recognize and know should not be removed, don't worry about it. If you see an entry you want to keep, return to AdwCleaner before cleaning...all detected items will be listed (and checked) in each tab. Click on each one and uncheck any items you want to keep (except you cannot uncheck Chrome and Firefox preferences lines).
Please download Junkware Removal Tool to your desktop.
- Shut down your protection software now to avoid potential conflicts.
- Run the tool by double-clicking it. If you are using Windows Vista, 7, or 8; instead of double-clicking, right-mouse click JRT.exe and select "Run as Administrator".
- The tool will open and start scanning your system.
- Please be patient as this can take a while to complete depending on your system's specifications.
- On completion, a log (JRT.txt) is saved to your desktop and will automatically open.
- Post the contents of JRT.txt into your next message.
Reboot your computer and see if the startup error returns.