Jump to content


 


Register a free account to unlock additional features at BleepingComputer.com
Welcome to BleepingComputer, a free community where people like yourself come together to discuss and learn how to use their computers. Using the site is easy and fun. As a guest, you can browse and view the various discussions in the forums, but can not create a new topic or reply to an existing one unless you are logged in. Other benefits of registering an account are subscribing to topics and forums, creating a blog, and having no ads shown anywhere on the site.


Click here to Register a free account now! or read our Welcome Guide to learn how to use this site.

Photo

Another powering off issue


  • Please log in to reply
4 replies to this topic

#1 horseman54

horseman54

  • Members
  • 4 posts
  • OFFLINE
  •  
  • Local time:12:38 PM

Posted 08 December 2014 - 06:33 PM

I have an Acer desktop that shuts off randomly. Also if it has been off for some time, when you try to turn on it shuts down shortly after the Windows logo apears. I have found if I startup in safe mode it will stay on. Then I usually do a restore to a prior date and it will restart and run ok until the next random shutdown hours or days later. I have replaced the power supply and cleaned out the dust etc. Any help would be appreciated.


Edited by hamluis, 12 December 2014 - 11:14 AM.
Moved from XP to AII - Hamluis.


BC AdBot (Login to Remove)

 


#2 hamluis

hamluis

    Moderator


  • Moderator
  • 56,082 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Killeen, TX
  • Local time:11:38 AM

Posted 08 December 2014 - 08:07 PM

You replaced the PSU with a new one, not just a different one?

 

Since it boots up in safe mode and stays on, it would seem that you have a driver or malware issue, IMO.

 

Do the following from safe mode with networking, please.

 

Please download MiniToolBox  , save it to your desktop and run it.
 
Checkmark the following checkboxes:
  List last 10 Event Viewer log
  List Installed Programs
  List Users, Partitions and Memory size.
 
Click Go and paste the content into your next post.
 
Also...please Publish a Snapshot using Speccy - http://www.bleepingcomputer.com/forums/topic323892.html/page__p__1797792#entry1797792 , taking care to post the link of the snapshot in your next post.
 
Louis



#3 horseman54

horseman54
  • Topic Starter

  • Members
  • 4 posts
  • OFFLINE
  •  
  • Local time:12:38 PM

Posted 10 December 2014 - 11:14 PM

 
MiniToolBox by Farbar  Version: 30-11-2014
Ran by Dwight (administrator) on 10-12-2014 at 23:08:56
Running from "C:\Documents and Settings\Dwight\My Documents\Downloads"
Microsoft Windows XP Professional Service Pack 3 (X86)
Boot Mode: Normal
***************************************************************************
 
========================= Event log errors: ===============================
 
Application errors:
==================
Error: (11/26/2014 07:52:24 PM) (Source: EventSystem) (User: )
Description: The COM+ Event System detected a bad return code during its internal processing.  HRESULT was 8007043C from line 44 of d:\comxp_sp3\com\com1x\src\events\tier1\eventsystemobj.cpp.  Please contact Microsoft Product Support Services to report this error.
 
Error: (11/13/2014 09:32:54 AM) (Source: crypt32) (User: )
Description: Failed auto update retrieval of third-party root list sequence number from: <http://www.download.windowsupdate.com/msdownload/update/v3/static/trustedr/en/authrootseq.txt> with error: This network connection does not exist.
 
Error: (11/13/2014 09:32:54 AM) (Source: crypt32) (User: )
Description: Failed auto update retrieval of third-party root list sequence number from: <http://www.download.windowsupdate.com/msdownload/update/v3/static/trustedr/en/authrootseq.txt> with error: This network connection does not exist.
 
Error: (11/13/2014 09:32:48 AM) (Source: crypt32) (User: )
Description: Failed auto update retrieval of third-party root list sequence number from: <http://www.download.windowsupdate.com/msdownload/update/v3/static/trustedr/en/authrootseq.txt> with error: The server name or address could not be resolved
 
Error: (01/01/2006 06:21:43 PM) (Source: crypt32) (User: )
Description: Failed extract of third-party root list from auto update cab at: <http://www.download.windowsupdate.com/msdownload/update/v3/static/trustedr/en/authrootstl.cab> with error: A required certificate is not within its validity period when verifying against the current system clock or the timestamp in the signed file.
 
Error: (01/01/2006 06:21:43 PM) (Source: crypt32) (User: )
Description: Failed extract of third-party root list from auto update cab at: <http://www.download.windowsupdate.com/msdownload/update/v3/static/trustedr/en/authrootstl.cab> with error: A required certificate is not within its validity period when verifying against the current system clock or the timestamp in the signed file.
 
Error: (01/01/2006 06:21:43 PM) (Source: crypt32) (User: )
Description: Failed extract of third-party root list from auto update cab at: <http://www.download.windowsupdate.com/msdownload/update/v3/static/trustedr/en/authrootstl.cab> with error: A required certificate is not within its validity period when verifying against the current system clock or the timestamp in the signed file.
 
Error: (01/01/2006 06:21:42 PM) (Source: crypt32) (User: )
Description: Failed extract of third-party root list from auto update cab at: <http://www.download.windowsupdate.com/msdownload/update/v3/static/trustedr/en/authrootstl.cab> with error: A required certificate is not within its validity period when verifying against the current system clock or the timestamp in the signed file.
 
Error: (01/01/2006 06:21:37 PM) (Source: crypt32) (User: )
Description: Failed extract of third-party root list from auto update cab at: <http://www.download.windowsupdate.com/msdownload/update/v3/static/trustedr/en/authrootstl.cab> with error: A required certificate is not within its validity period when verifying against the current system clock or the timestamp in the signed file.
 
Error: (01/01/2006 06:21:36 PM) (Source: crypt32) (User: )
Description: Failed extract of third-party root list from auto update cab at: <http://www.download.windowsupdate.com/msdownload/update/v3/static/trustedr/en/authrootstl.cab> with error: A required certificate is not within its validity period when verifying against the current system clock or the timestamp in the signed file.
 
 
System errors:
=============
Error: (12/10/2014 10:39:00 PM) (Source: Schedule) (User: )
Description: The At2.job command failed to start due to the following error: 
%%2147942403
 
Error: (12/10/2014 10:23:00 PM) (Source: Schedule) (User: )
Description: The At1.job command failed to start due to the following error: 
%%2147942403
 
Error: (12/10/2014 09:39:00 PM) (Source: Schedule) (User: )
Description: The At2.job command failed to start due to the following error: 
%%2147942403
 
Error: (12/10/2014 09:23:00 PM) (Source: Schedule) (User: )
Description: The At1.job command failed to start due to the following error: 
%%2147942403
 
Error: (12/10/2014 08:39:00 PM) (Source: Schedule) (User: )
Description: The At2.job command failed to start due to the following error: 
%%2147942403
 
Error: (12/10/2014 08:23:00 PM) (Source: Schedule) (User: )
Description: The At1.job command failed to start due to the following error: 
%%2147942403
 
Error: (12/10/2014 07:39:00 PM) (Source: Schedule) (User: )
Description: The At2.job command failed to start due to the following error: 
%%2147942403
 
Error: (12/10/2014 07:23:00 PM) (Source: Schedule) (User: )
Description: The At1.job command failed to start due to the following error: 
%%2147942403
 
Error: (12/10/2014 06:39:00 PM) (Source: Schedule) (User: )
Description: The At2.job command failed to start due to the following error: 
%%2147942403
 
Error: (12/10/2014 06:23:00 PM) (Source: Schedule) (User: )
Description: The At1.job command failed to start due to the following error: 
%%2147942403
 
 
Microsoft Office Sessions:
=========================
Error: (11/26/2014 07:52:24 PM) (Source: EventSystem)(User: )
Description: d:\comxp_sp3\com\com1x\src\events\tier1\eventsystemobj.cpp448007043C
 
Error: (11/13/2014 09:32:54 AM) (Source: crypt32)(User: )
 
Error: (11/13/2014 09:32:54 AM) (Source: crypt32)(User: )
 
Error: (11/13/2014 09:32:48 AM) (Source: crypt32)(User: )
 
Error: (01/01/2006 06:21:43 PM) (Source: crypt32)(User: )
Description: http://www.download.windowsupdate.com/msdownload/update/v3/static/trustedr/en/authrootstl.cabA required certificate is not within its validity period when verifying against the current system clock or the timestamp in the signed file.
 
Error: (01/01/2006 06:21:43 PM) (Source: crypt32)(User: )
Description: http://www.download.windowsupdate.com/msdownload/update/v3/static/trustedr/en/authrootstl.cabA required certificate is not within its validity period when verifying against the current system clock or the timestamp in the signed file.
 
Error: (01/01/2006 06:21:43 PM) (Source: crypt32)(User: )
Description: http://www.download.windowsupdate.com/msdownload/update/v3/static/trustedr/en/authrootstl.cabA required certificate is not within its validity period when verifying against the current system clock or the timestamp in the signed file.
 
Error: (01/01/2006 06:21:42 PM) (Source: crypt32)(User: )
Description: http://www.download.windowsupdate.com/msdownload/update/v3/static/trustedr/en/authrootstl.cabA required certificate is not within its validity period when verifying against the current system clock or the timestamp in the signed file.
 
Error: (01/01/2006 06:21:37 PM) (Source: crypt32)(User: )
Description: http://www.download.windowsupdate.com/msdownload/update/v3/static/trustedr/en/authrootstl.cabA required certificate is not within its validity period when verifying against the current system clock or the timestamp in the signed file.
 
Error: (01/01/2006 06:21:36 PM) (Source: crypt32)(User: )
Description: http://www.download.windowsupdate.com/msdownload/update/v3/static/trustedr/en/authrootstl.cabA required certificate is not within its validity period when verifying against the current system clock or the timestamp in the signed file.
 
 
 
=========================== Installed Programs ============================
Adobe Flash Player 15 ActiveX (HKLM\...\Adobe Flash Player ActiveX) (Version: 15.0.0.246 - Adobe Systems Incorporated)
Adobe Reader XI (11.0.08) (HKLM\...\{AC76BA86-7AD7-1033-7B44-AB0000000001}) (Version: 11.0.08 - Adobe Systems Incorporated)
Apple Application Support (HKLM\...\{A83279FD-CA4B-4206-9535-90974DE76654}) (Version: 2.1.5 - Apple Inc.)
Apple Software Update (HKLM\...\{789A5B64-9DD9-4BA5-915A-F0FC0A1B7BFE}) (Version: 2.1.3.127 - Apple Inc.)
AVG 2014 (HKLM\...\AVG) (Version: 2014.0.4794 - AVG Technologies)
AVG 2014 (Version: 14.0.4235 - AVG Technologies) Hidden
AVG 2014 (Version: 14.0.4794 - AVG Technologies) Hidden
AVG SafeGuard toolbar (HKLM\...\AVG SafeGuard toolbar) (Version: 18.1.9.790 - AVG Technologies)
Coupon Printer for Windows (HKLM\...\Coupon Printer for Windows5.0.0.4) (Version: 5.0.0.4 - Coupons.com Incorporated)
DCS-950 Series Setup Wizard (HKLM\...\{8C640CC5-A272-4314-8C4B-7CF82E691CFC}) (Version:  - )
DISH Anywhere Video Player (HKLM\...\{19810AF9-BD46-4891-86C0-77D6C085A6C5}) (Version: 2.8.2.0 - DISH Anywhere)
D-Link DFE-530TX+ (HKLM\...\InstallShield_{2D6A5BD9-FE4B-49CD-8D96-2C4746302A82}) (Version:  - D-Link)
D-Link DFE-530TX+ (Version:  - D-Link) Hidden
D-Link PCI Fast Ethernet Adapter (HKLM\...\VN_VUIns_Rhine_D-Link) (Version:  - )
Draft IT (HKLM\...\{61F9913C-39FA-46E1-B2B0-DB2D9B1887EB}) (Version: 4.0.6 - CADlogic Limited)
DriverRestore (HKLM\...\DriverRestore) (Version: 1.0 - 383 Media, Inc.)
EaseUS Data Recovery Wizard 6.1 (HKLM\...\EaseUS Data Recovery Wizard 6.1_is1) (Version:  - EaseUS)
Extended Update (HKCU\...\Digital Sites) (Version:  - Extended Update)
ffdshow (remove only) (HKLM\...\ffdshow) (Version:  - )
Google Chrome (HKLM\...\Google Chrome) (Version: 39.0.2171.71 - Google Inc.)
Google Update Helper (Version: 1.3.25.11 - Google Inc.) Hidden
InstallConverter (HKLM\...\InstallConverter) (Version: 1.0 - InstallConverter)
IOGEAR Auto Printer Sharing Switch 2.0 (HKLM\...\IOGEAR Auto Printer Sharing Switch_is1) (Version:  - IOGEAR, Inc.)
IPCMonitor_en version 1.0.1.7 (HKLM\...\{8EC13308-5065-43FA-A5E8-E995F18DAB89}_is1) (Version: 1.0.1.7 - IPCMonitor, Inc.)
IPView Lite (HKLM\...\{7BBAC3DA-0B78-4C68-BF68-83153224CDBD}) (Version:  - )
Java 7 Update 71 (HKLM\...\{26A24AE4-039D-4CA4-87B4-2F03217071FF}) (Version: 7.0.710 - Oracle)
Java Auto Updater (Version: 2.1.71.14 - Oracle, Inc.) Hidden
Lexmark 5400 Series (HKLM\...\Lexmark 5400 Series) (Version:  - Lexmark International, Inc.)
Lexmark Toolbar (HKLM\...\{1017A80C-6F09-4548-A84D-EDD6AC9525F0}) (Version:  - )
Malwarebytes' Anti-Malware (HKLM\...\Malwarebytes' Anti-Malware_is1) (Version:  - Malwarebytes Corporation)
Malwarebytes Anti-Malware version 2.0.3.1025 (HKLM\...\Malwarebytes Anti-Malware_is1) (Version: 2.0.3.1025 - Malwarebytes Corporation)
Media Player Packages (HKCU\...\Media Player Packages) (Version:  - )
Microsoft .NET Framework 2.0 Service Pack 2 (HKLM\...\{C09FB3CD-3D0C-3F2D-899A-6A1D67F2073F}) (Version: 2.2.30729 - Microsoft Corporation)
Microsoft .NET Framework 3.0 Service Pack 2 (HKLM\...\{A3051CD0-2F64-3813-A88D-B8DCCDE8F8C7}) (Version: 3.2.30729 - Microsoft Corporation)
Microsoft .NET Framework 3.5 SP1 (HKLM\...\Microsoft .NET Framework 3.5 SP1) (Version:  - Microsoft Corporation)
Microsoft .NET Framework 3.5 SP1 (Version: 3.5.30729 - Microsoft Corporation) Hidden
Microsoft .NET Framework 4 Client Profile (HKLM\...\Microsoft .NET Framework 4 Client Profile) (Version: 4.0.30319 - Microsoft Corporation)
Microsoft .NET Framework 4 Client Profile (Version: 4.0.30319 - Microsoft Corporation) Hidden
Microsoft .NET Framework 4 Extended (HKLM\...\Microsoft .NET Framework 4 Extended) (Version: 4.0.30319 - Microsoft Corporation)
Microsoft .NET Framework 4 Extended (Version: 4.0.30319 - Microsoft Corporation) Hidden
Microsoft Office XP Professional with FrontPage (HKLM\...\{90280409-6000-11D3-8CFE-0050048383C9}) (Version: 10.0.6626.0 - Microsoft Corporation)
Microsoft User-Mode Driver Framework Feature Pack 1.0 (HKLM\...\Wudf01000) (Version:  - Microsoft Corporation)
Microsoft Visual C++ 2005 Redistributable (HKLM\...\{710f4c1c-cc18-4c49-8cbf-51240c89a1a2}) (Version: 8.0.61001 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17 (HKLM\...\{9A25302D-30C0-39D9-BD6F-21E6EC160475}) (Version: 9.0.30729 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161 (HKLM\...\{9BE518E6-ECC6-35A9-88E4-87755C07200F}) (Version: 9.0.30729.6161 - Microsoft Corporation)
Microsoft Visual C++ 2010  x86 Redistributable - 10.0.30319 (HKLM\...\{196BB40D-1578-3D01-B289-BEFC77A11A1E}) (Version: 10.0.30319 - Microsoft Corporation)
QuickTime (HKLM\...\{7BE15435-2D3E-4B58-867F-9C75BED0208C}) (Version: 7.71.80.42 - Apple Inc.)
Realtek High Definition Audio Driver (HKLM\...\{F132AF7F-7BCA-4EDE-8A7C-958108FE7DBC}) (Version:  - )
SAMSUNG USB Driver for Mobile Phones (HKLM\...\{D0795B21-0CDA-4a92-AB9E-6E92D8111E44}) (Version: 1.5.24.999 - SAMSUNG Electronics Co., Ltd.)
SlingPlayer (HKLM\...\InstallShield_{3D08333C-C366-425D-8C2D-D05630D68A46}) (Version: 2.0.4521 - Sling Media)
SlingPlayer (Version: 2.0.4521 - Sling Media) Hidden
Speccy (HKLM\...\Speccy) (Version: 1.26 - Piriform)
Update for Microsoft .NET Framework 3.5 SP1 (KB963707) (HKLM\...\{CE2CDD62-0124-36CA-84D3-9F4DCF5C5BD9}.KB963707) (Version: 1 - Microsoft Corporation)
Update for Microsoft .NET Framework 4 Client Profile (KB2836939v3) (HKLM\...\{3C3901C5-3455-3E0A-A214-0B093A5070A6}.KB2836939v3) (Version: 3 - Microsoft Corporation)
Update for Microsoft .NET Framework 4 Extended (KB2836939v3) (HKLM\...\{0A0CADCF-78DA-33C4-A350-CD51849B9702}.KB2836939v3) (Version: 3 - Microsoft Corporation)
Update for Windows Internet Explorer 8 (KB2598845) (HKLM\...\KB2598845-IE8) (Version: 1 - Microsoft Corporation)
Update for Windows XP (KB2345886) (HKLM\...\KB2345886) (Version: 1 - Microsoft Corporation)
Update for Windows XP (KB2467659) (HKLM\...\KB2467659) (Version: 1 - Microsoft Corporation)
Update for Windows XP (KB2661254-v2) (HKLM\...\KB2661254-v2) (Version: 2 - Microsoft Corporation)
Update for Windows XP (KB2749655) (HKLM\...\KB2749655) (Version: 1 - Microsoft Corporation)
Update for Windows XP (KB2863058) (HKLM\...\KB2863058) (Version: 1 - Microsoft Corporation)
Update for Windows XP (KB2904266) (HKLM\...\KB2904266) (Version: 1 - Microsoft Corporation)
Update for Windows XP (KB2934207) (HKLM\...\KB2934207) (Version: 1 - Microsoft Corporation)
Update for Windows XP (KB898461) (HKLM\...\KB898461) (Version: 1 - Microsoft Corporation)
Update for Windows XP (KB951978) (HKLM\...\KB951978) (Version: 1 - Microsoft Corporation)
Update for Windows XP (KB955759) (HKLM\...\KB955759) (Version: 1 - Microsoft Corporation)
Update for Windows XP (KB968389) (HKLM\...\KB968389) (Version: 1 - Microsoft Corporation)
Update for Windows XP (KB971029) (HKLM\...\KB971029) (Version: 1 - Microsoft Corporation)
Update for Windows XP (KB973815) (HKLM\...\KB973815) (Version: 1 - Microsoft Corporation)
VC_CRT_x86 (Version: 1.02.0000 - Intel Corporation) Hidden
Verizon Wireless Software Upgrade Assistant - Samsung(ar) (HKLM\...\{A3070098-A41D-42D9-B6D3-2EF15285E719}) (Version: 2.14.0605 - Samsung Electronics Co., Ltd.)
Verizon Wireless Software Utility Application for Android - Samsung (HKLM\...\{69258FD1-F4EE-475A-83D1-BF68C8029592}) (Version: 2.14.0402 - Samsung Electronics Co., Ltd.)
Visual Studio 2012 x86 Redistributables (HKLM\...\{98EFF19A-30AB-4E4B-B943-F06B1C63EBF8}) (Version: 14.0.0.1 - AVG Technologies CZ, s.r.o.)
VLC media player 2.0.0 (HKLM\...\VLC media player) (Version: 2.0.0 - VideoLAN)
WebFldrs XP (Version: 9.50.7523 - Microsoft Corporation) Hidden
Windows Internet Explorer 8 (HKLM\...\ie8) (Version: 20090308.140743 - Microsoft Corporation)
Windows Media Format 11 runtime (HKLM\...\Windows Media Format Runtime) (Version:  - )
Windows Media Format 11 runtime (Version:  - Microsoft Corporation) Hidden
Word Layers (HKCU\...\Word Layers) (Version: 3 - wordlayersapp.com)
 
========================= Memory info: ===================================
 
Percentage of memory in use: 40%
Total physical RAM: 1791.48 MB
Available physical RAM: 1068.5 MB
Total Pagefile: 3685.67 MB
Available Pagefile: 2994.96 MB
Total Virtual: 2047.88 MB
Available Virtual: 1982.75 MB
 
========================= Partitions: =====================================
 
1 Drive c: () (Fixed) (Total:931.5 GB) (Free:894.98 GB) NTFS
 
========================= Users: ========================================
 
User accounts for \\DWIGHT-E0057B29
 
Administrator            ASPNET                   Dwight                   
Guest                    HelpAssistant            Joy                      
SUPPORT_388945a0         
 
 
**** End of log ****
 


#4 horseman54

horseman54
  • Topic Starter

  • Members
  • 4 posts
  • OFFLINE
  •  
  • Local time:12:38 PM

Posted 10 December 2014 - 11:16 PM

The power supply was used before.



#5 hamluis

hamluis

    Moderator


  • Moderator
  • 56,082 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Killeen, TX
  • Local time:11:38 AM

Posted 12 December 2014 - 11:13 AM

It appears to me that you may be infected...scheduled task involving AT1 and such has traced to some malware situations.

 

To check it out, moving topic to Am I Infected forum.

 

Louis






0 user(s) are reading this topic

0 members, 0 guests, 0 anonymous users