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Crashing/Freezing Computer


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9 replies to this topic

#1 Slurpie

Slurpie

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  • Local time:08:50 PM

Posted 08 December 2014 - 03:33 PM

I did not have mini dump files enabled for some reason. I have been getting BSOD, Black screen, Sound skipping without the ability to use mouse or keyboard forcing restart, and various shutdowns that are unexpected.

 

Speccy Log:

http://speccy.piriform.com/results/015RnR5CnOAmJfUk33CzbeM

 

MiniToolBox :

 

MiniToolBox by Farbar  Version: 30-11-2014
Ran by Spencer (administrator) on 08-12-2014 at 12:30:40
Running from "C:\Users\Spencer\Downloads"
Microsoft Windows 7 Professional  Service Pack 1 (X64)
Boot Mode: Normal
***************************************************************************
 
========================= Event log errors: ===============================
 
Application errors:
==================
Error: (12/08/2014 00:06:07 PM) (Source: WinMgmt) (User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003
 
Error: (12/07/2014 08:37:44 PM) (Source: WinMgmt) (User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003
 
Error: (12/05/2014 02:40:03 PM) (Source: WinMgmt) (User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003
 
Error: (12/02/2014 01:11:06 PM) (Source: WinMgmt) (User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003
 
Error: (12/02/2014 11:52:31 AM) (Source: WinMgmt) (User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003
 
Error: (12/02/2014 00:24:57 AM) (Source: Bonjour Service) (User: )
Description: Task Scheduling Error: m->NextScheduledSPRetry 11029
 
Error: (12/02/2014 00:24:57 AM) (Source: Bonjour Service) (User: )
Description: Task Scheduling Error: m->NextScheduledEvent 11029
 
Error: (12/02/2014 00:24:57 AM) (Source: Bonjour Service) (User: )
Description: Task Scheduling Error: Continuously busy for more than a second
 
Error: (12/02/2014 00:24:56 AM) (Source: Bonjour Service) (User: )
Description: Task Scheduling Error: m->NextScheduledSPRetry 10031
 
Error: (12/02/2014 00:24:56 AM) (Source: Bonjour Service) (User: )
Description: Task Scheduling Error: m->NextScheduledEvent 10031
 
 
System errors:
=============
Error: (12/08/2014 00:04:29 PM) (Source: EventLog) (User: )
Description: The previous system shutdown at 12:02:39 PM on ‎12/‎8/‎2014 was unexpected.
 
Error: (12/07/2014 08:36:16 PM) (Source: BugCheck) (User: )
Description: 0x0000000a (0xfffff800d9c8e450, 0x000000000000000f, 0x0000000000000000, 0xfffff80001ef4aa9)C:\Windows\MEMORY.DMP
 
Error: (12/07/2014 08:36:16 PM) (Source: BugCheck) (User: )
Description: 
 
Error: (12/07/2014 08:36:10 PM) (Source: EventLog) (User: )
Description: The previous system shutdown at 8:34:01 PM on ‎12/‎7/‎2014 was unexpected.
 
Error: (12/05/2014 02:38:36 PM) (Source: BugCheck) (User: )
Description: 0x0000000a (0xfffff680003bdbd8, 0x0000000000000000, 0x0000000000000000, 0xfffff80001f0adbc)C:\Windows\MEMORY.DMP
 
Error: (12/05/2014 02:38:36 PM) (Source: BugCheck) (User: )
Description: 
 
Error: (12/05/2014 02:38:35 PM) (Source: EventLog) (User: )
Description: The previous system shutdown at 2:36:14 PM on ‎12/‎5/‎2014 was unexpected.
 
Error: (12/03/2014 11:03:57 AM) (Source: Service Control Manager) (User: )
Description: A timeout (30000 milliseconds) was reached while waiting for a transaction response from the lmhosts service.
 
Error: (12/02/2014 01:10:44 PM) (Source: DCOM) (User: )
Description: {995C996E-D918-4A8C-A302-45719A6F4EA7}
 
Error: (12/02/2014 11:51:02 AM) (Source: EventLog) (User: )
Description: The previous system shutdown at 11:48:38 AM on ‎12/‎2/‎2014 was unexpected.
 
 
Microsoft Office Sessions:
=========================
 
 
=========================== Installed Programs ============================
A Virus Named TOM (HKLM-x32\...\Steam App 207650) (Version:  - Misfits Attic)
Adobe Flash Player 15 Plugin (HKLM-x32\...\Adobe Flash Player Plugin) (Version: 15.0.0.239 - Adobe Systems Incorporated)
Adobe Reader XI (11.0.07) (HKLM-x32\...\{AC76BA86-7AD7-1033-7B44-AB0000000001}) (Version: 11.0.07 - Adobe Systems Incorporated)
Amnesia: The Dark Descent (HKLM-x32\...\Steam App 57300) (Version:  - Frictional Games)
Apple Application Support (HKLM-x32\...\{D9DAD0FF-495A-472B-9F10-BAE430A26682}) (Version: 3.0.3 - Apple Inc.)
Apple Mobile Device Support (HKLM\...\{787136D2-F0F8-4625-AA3F-72D7795AC842}) (Version: 7.1.1.3 - Apple Inc.)
Apple Software Update (HKLM-x32\...\{789A5B64-9DD9-4BA5-915A-F0FC0A1B7BFE}) (Version: 2.1.3.127 - Apple Inc.)
Bastion (HKLM-x32\...\Steam App 107100) (Version:  - Supergiant Games)
Battle.net (HKLM-x32\...\Battle.net) (Version:  - Blizzard Entertainment)
BattleBlock Theater (HKLM-x32\...\Steam App 238460) (Version:  - The Behemoth)
Bonjour (HKLM\...\{6E3610B2-430D-4EB0-81E3-2B57E8B9DE8D}) (Version: 3.0.0.10 - Apple Inc.)
Borderlands 2 (HKLM-x32\...\Steam App 49520) (Version:  - Gearbox Software)
Button Manager (HKLM-x32\...\{E8CEB57D-4A74-45A9-93B3-F04E99486CAE}) (Version: 5.3.0.2 - Hewlett-Packard)
Counter-Strike (HKLM-x32\...\Steam App 10) (Version:  - Valve)
Counter-Strike: Global Offensive (HKLM-x32\...\Steam App 730) (Version:  - Valve)
Curse (HKLM-x32\...\{DEE70742-F4E9-44CA-B2B9-EE95DCF37295}) (Version: 6.0.0.0 - Curse)
Curse Client (HKCU\...\101a9f93b8f0bb6f) (Version: 5.1.1.820 - Curse)
Dark Souls: Prepare to Die Edition (HKLM-x32\...\Steam App 211420) (Version:  - FromSoftware)
Diablo III (HKLM-x32\...\Diablo III) (Version:  - Blizzard Entertainment)
DivX Setup (HKLM-x32\...\DivX Setup) (Version: 2.6.3.52 - DivX, LLC)
Dota 2 (HKLM-x32\...\Steam App 570) (Version:  - Valve)
English Country Tune (HKLM-x32\...\Steam App 207570) (Version:  - increpare games)
ESEA Client (HKCU\...\ESEA) (Version: 5.0.0.0 - E-Sports Entertainment LLC)
FEZ (HKLM-x32\...\Steam App 224760) (Version:  - Polytron Corporation)
Fraps (remove only) (HKLM-x32\...\Fraps) (Version:  - )
Frogger v1.0 (HKLM-x32\...\Frogger) (Version:  - )
FTL: Faster Than Light (HKLM-x32\...\Steam App 212680) (Version:  - Subset Games)
Google Chrome (HKLM-x32\...\{B9082609-19CD-3D8D-B53C-E1F0D3F409E3}) (Version: 65.223.114 - Google, Inc.)
Google Update Helper (x32 Version: 1.3.25.11 - Google Inc.) Hidden
Hearthstone (HKLM-x32\...\Hearthstone) (Version:  - Blizzard Entertainment)
Heroes of Newerth (HKLM-x32\...\hon) (Version: 2.3.0 - S2 Games)
Heroes of the Storm (HKLM-x32\...\Heroes of the Storm) (Version:  - Blizzard Entertainment)
Hotline Miami (HKLM-x32\...\Steam App 219150) (Version:  - Dennaton Games)
HP Support Solutions Framework (HKLM-x32\...\{44157EB3-D8D0-4BB1-B0F5-AD2C38814ED1}) (Version: 11.51.0027 - Hewlett-Packard Company)
HP Webcam Software Suite (HKLM-x32\...\{D10FE2E3-B2DE-4B0E-ACBD-F87A566B9649}) (Version: 1.1.1.13889 - Hewlett-Packard)
ImgBurn (HKLM-x32\...\ImgBurn) (Version: 2.5.8.0 - LIGHTNING UK!)
iTunes (HKLM\...\{1CF5754A-545B-4360-BFDE-2847BC728DFC}) (Version: 11.2.0.115 - Apple Inc.)
Java 8 Update 25 (HKLM-x32\...\{26A24AE4-039D-4CA4-87B4-2F83218025F0}) (Version: 8.0.250 - Oracle Corporation)
Java Auto Updater (x32 Version: 2.8.25.18 - Oracle Corporation) Hidden
League of Legends (HKLM-x32\...\League of Legends 3.0.0) (Version: 3.0.0 - Riot Games)
League of Legends (x32 Version: 3.0.0 - Riot Games) Hidden
LIMBO (HKLM-x32\...\Steam App 48000) (Version:  - Playdead)
Little Inferno (HKLM-x32\...\Steam App 221260) (Version:  - Tomorrow Corporation)
Malwarebytes Anti-Malware version 2.0.3.1025 (HKLM-x32\...\Malwarebytes Anti-Malware_is1) (Version: 2.0.3.1025 - Malwarebytes Corporation)
Metal Slug 3 (HKLM-x32\...\Steam App 250180) (Version:  - DotEmu)
Metro 2033 (HKLM-x32\...\Steam App 43110) (Version:  - 4A Games)
Microsoft .NET Framework 4.5.1 (HKLM\...\{92FB6C44-E685-45AD-9B20-CADF4CABA132} - 1033) (Version: 4.5.50938 - Microsoft Corporation)
Microsoft .NET Framework 4.5.1 (Version: 4.5.50938 - Microsoft Corporation) Hidden
Microsoft Games for Windows - LIVE Redistributable (HKLM-x32\...\{F2508213-9989-4E85-A078-72BE483917EF}) (Version: 3.5.88.0 - Microsoft Corporation)
Microsoft Games for Windows Marketplace (HKLM-x32\...\{4CB0307C-565E-4441-86BE-0DF2E4FB828C}) (Version: 3.5.50.0 - Microsoft Corporation)
Microsoft Office 2007 Service Pack 3 (SP3) (HKLM-x32\...\{90120000-0011-0000-0000-0000000FF1CE}_PROPLUS_{6E107EB7-8B55-48BF-ACCB-199F86A2CD93}) (Version:  - Microsoft)
Microsoft Office 2007 Service Pack 3 (SP3) (x32 Version:  - Microsoft) Hidden
Microsoft Office Access MUI (English) 2007 (x32 Version: 12.0.6612.1000 - Microsoft Corporation) Hidden
Microsoft Office Access Setup Metadata MUI (English) 2007 (x32 Version: 12.0.6612.1000 - Microsoft Corporation) Hidden
Microsoft Office Excel MUI (English) 2007 (x32 Version: 12.0.6612.1000 - Microsoft Corporation) Hidden
Microsoft Office File Validation Add-In (HKLM-x32\...\{90140000-2005-0000-0000-0000000FF1CE}) (Version: 14.0.5130.5003 - Microsoft Corporation)
Microsoft Office InfoPath MUI (English) 2007 (x32 Version: 12.0.6612.1000 - Microsoft Corporation) Hidden
Microsoft Office Office 64-bit Components 2007 (Version: 12.0.6612.1000 - Microsoft Corporation) Hidden
Microsoft Office Outlook MUI (English) 2007 (x32 Version: 12.0.6612.1000 - Microsoft Corporation) Hidden
Microsoft Office PowerPoint MUI (English) 2007 (x32 Version: 12.0.6612.1000 - Microsoft Corporation) Hidden
Microsoft Office Professional Plus 2007 (HKLM-x32\...\PROPLUS) (Version: 12.0.6612.1000 - Microsoft Corporation)
Microsoft Office Professional Plus 2007 (x32 Version: 12.0.6612.1000 - Microsoft Corporation) Hidden
Microsoft Office Proof (English) 2007 (x32 Version: 12.0.6612.1000 - Microsoft Corporation) Hidden
Microsoft Office Proof (French) 2007 (x32 Version: 12.0.6612.1000 - Microsoft Corporation) Hidden
Microsoft Office Proof (Spanish) 2007 (x32 Version: 12.0.6612.1000 - Microsoft Corporation) Hidden
Microsoft Office Proofing (English) 2007 (x32 Version: 12.0.4518.1014 - Microsoft Corporation) Hidden
Microsoft Office Proofing Tools 2007 Service Pack 3 (SP3) (x32 Version:  - Microsoft) Hidden
Microsoft Office Publisher MUI (English) 2007 (x32 Version: 12.0.6612.1000 - Microsoft Corporation) Hidden
Microsoft Office Shared 64-bit MUI (English) 2007 (Version: 12.0.6612.1000 - Microsoft Corporation) Hidden
Microsoft Office Shared 64-bit Setup Metadata MUI (English) 2007 (Version: 12.0.6612.1000 - Microsoft Corporation) Hidden
Microsoft Office Shared MUI (English) 2007 (x32 Version: 12.0.6612.1000 - Microsoft Corporation) Hidden
Microsoft Office Shared Setup Metadata MUI (English) 2007 (x32 Version: 12.0.6612.1000 - Microsoft Corporation) Hidden
Microsoft Office Word MUI (English) 2007 (x32 Version: 12.0.6612.1000 - Microsoft Corporation) Hidden
Microsoft Security Client (Version: 4.6.0305.0 - Microsoft Corporation) Hidden
Microsoft Security Essentials (HKLM\...\Microsoft Security Client) (Version: 4.6.305.0 - Microsoft Corporation)
Microsoft Silverlight (HKLM\...\{89F4137D-6C26-4A84-BDB8-2E5A4BB71E00}) (Version: 5.1.30514.0 - Microsoft Corporation)
Microsoft Visual C++ 2005 Redistributable (HKLM-x32\...\{710f4c1c-cc18-4c49-8cbf-51240c89a1a2}) (Version: 8.0.61001 - Microsoft Corporation)
Microsoft Visual C++ 2005 Redistributable (HKLM-x32\...\{7299052b-02a4-4627-81f2-1818da5d550d}) (Version: 8.0.56336 - Microsoft Corporation)
Microsoft Visual C++ 2005 Redistributable (HKLM-x32\...\{837b34e3-7c30-493c-8f6a-2b0f04e2912c}) (Version: 8.0.59193 - Microsoft Corporation)
Microsoft Visual C++ 2005 Redistributable (x64) (HKLM\...\{6ce5bae9-d3ca-4b99-891a-1dc6c118a5fc}) (Version: 8.0.59192 - Microsoft Corporation)
Microsoft Visual C++ 2005 Redistributable (x64) (HKLM\...\{ad8a2fa1-06e7-4b0d-927d-6e54b3d31028}) (Version: 8.0.61000 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.21022 (HKLM-x32\...\{FF66E9F6-83E7-3A3E-AF14-8DE9A809A6A4}) (Version: 9.0.21022 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161 (HKLM-x32\...\{9BE518E6-ECC6-35A9-88E4-87755C07200F}) (Version: 9.0.30729.6161 - Microsoft Corporation)
Microsoft Visual C++ 2010  x64 Redistributable - 10.0.40219 (HKLM\...\{1D8E6291-B0D5-35EC-8441-6616F567A0F7}) (Version: 10.0.40219 - Microsoft Corporation)
Microsoft Visual C++ 2010  x86 Redistributable - 10.0.40219 (HKLM-x32\...\{F0C3E5D1-1ADE-321E-8167-68EF0DE699A5}) (Version: 10.0.40219 - Microsoft Corporation)
Microsoft Visual C++ 2012 Redistributable (x64) - 11.0.60610 (HKLM-x32\...\{a1909659-0a08-4554-8af1-2175904903a1}) (Version: 11.0.60610.1 - Microsoft Corporation)
Microsoft Visual C++ 2012 Redistributable (x86) - 11.0.60610 (HKLM-x32\...\{95716cce-fc71-413f-8ad5-56c2892d4b3a}) (Version: 11.0.60610.1 - Microsoft Corporation)
Microsoft Visual C++ 2012 x64 Additional Runtime - 11.0.60610 (Version: 11.0.60610 - Microsoft Corporation) Hidden
Microsoft Visual C++ 2012 x64 Minimum Runtime - 11.0.60610 (Version: 11.0.60610 - Microsoft Corporation) Hidden
Microsoft Visual C++ 2012 x86 Additional Runtime - 11.0.60610 (x32 Version: 11.0.60610 - Microsoft Corporation) Hidden
Microsoft Visual C++ 2012 x86 Minimum Runtime - 11.0.60610 (x32 Version: 11.0.60610 - Microsoft Corporation) Hidden
Microsoft Visual C++ 2013 Redistributable (x64) - 12.0.21005 (HKLM-x32\...\{7f51bdb9-ee21-49ee-94d6-90afc321780e}) (Version: 12.0.21005.1 - Microsoft Corporation)
Microsoft Visual C++ 2013 x64 Additional Runtime - 12.0.21005 (Version: 12.0.21005 - Microsoft Corporation) Hidden
Microsoft Visual C++ 2013 x64 Minimum Runtime - 12.0.21005 (Version: 12.0.21005 - Microsoft Corporation) Hidden
Mobile Mouse Server (HKLM-x32\...\{587CBBB5-B969-4E16-8B9F-7D4481745E77}) (Version: 3.2.2 - RPA Tech, Inc)
Notepad++ (HKLM-x32\...\Notepad++) (Version: 6.6.7 - Notepad++ Team)
NVIDIA 3D Vision Controller Driver 344.75 (HKLM\...\{B2FE1952-0186-46C3-BAEC-A80AA35AC5B8}_Display.NVIRUSB) (Version: 344.75 - NVIDIA Corporation)
NVIDIA 3D Vision Driver 344.75 (HKLM\...\{B2FE1952-0186-46C3-BAEC-A80AA35AC5B8}_Display.3DVision) (Version: 344.75 - NVIDIA Corporation)
NVIDIA Control Panel 344.75 (Version: 344.75 - NVIDIA Corporation) Hidden
NVIDIA GeForce Experience 2.1.4.1 (HKLM\...\{B2FE1952-0186-46C3-BAEC-A80AA35AC5B8}_Display.GFExperience) (Version: 2.1.4.1 - NVIDIA Corporation)
NVIDIA GeForce Experience Service (Version: 16.13.69 - NVIDIA Corporation) Hidden
NVIDIA Graphics Driver 344.75 (HKLM\...\{B2FE1952-0186-46C3-BAEC-A80AA35AC5B8}_Display.Driver) (Version: 344.75 - NVIDIA Corporation)
NVIDIA HD Audio Driver 1.3.32.1 (HKLM\...\{B2FE1952-0186-46C3-BAEC-A80AA35AC5B8}_HDAudio.Driver) (Version: 1.3.32.1 - NVIDIA Corporation)
NVIDIA Install Application (Version: 2.1002.162.1284 - NVIDIA Corporation) Hidden
NVIDIA LED Visualizer 1.0 (Version: 1.0 - NVIDIA Corporation) Hidden
NVIDIA Network Service (Version: 2.0 - NVIDIA Corporation) Hidden
NVIDIA PhysX (x32 Version: 9.14.0702 - NVIDIA Corporation) Hidden
NVIDIA PhysX System Software 9.14.0702 (HKLM\...\{B2FE1952-0186-46C3-BAEC-A80AA35AC5B8}_Display.PhysX) (Version: 9.14.0702 - NVIDIA Corporation)
NVIDIA ShadowPlay 16.13.69 (Version: 16.13.69 - NVIDIA Corporation) Hidden
NVIDIA Stereoscopic 3D Driver (x32 Version: 7.17.12.6514 - NVIDIA Corporation) Hidden
NVIDIA Update 16.13.69 (Version: 16.13.69 - NVIDIA Corporation) Hidden
NVIDIA Update Core (Version: 16.13.69 - NVIDIA Corporation) Hidden
NVIDIA Virtual Audio 1.2.26 (Version: 1.2.26 - NVIDIA Corporation) Hidden
Octodad: Dadliest Catch (HKLM-x32\...\Steam App 224480) (Version:  - Young Horses)
Oil Rush (HKLM-x32\...\Steam App 200390) (Version:  - Unigine Corp.)
Open Broadcaster Software (HKLM-x32\...\Open Broadcaster Software) (Version:  - )
Papers, Please (HKLM-x32\...\Steam App 239030) (Version:  - 3909)
Proteus (HKLM-x32\...\Steam App 219680) (Version:  - Ed Key and David Kanaga)
Razer Synapse 2.0 (HKLM-x32\...\{0D78BEE2-F8FF-4498-AF1A-3FF81CED8AC6}) (Version: 1.18.15.20888 - Razer Inc.)
Realtek Ethernet Controller Driver (HKLM-x32\...\{8833FFB6-5B0C-4764-81AA-06DFEED9A476}) (Version: 7.86.508.2014 - Realtek)
Realtek High Definition Audio Driver (HKLM-x32\...\{F132AF7F-7BCA-4EDE-8A7C-958108FE7DBC}) (Version: 6.0.1.7240 - Realtek Semiconductor Corp.)
Realtek USB 2.0 Card Reader (HKLM-x32\...\{96AE7E41-E34E-47D0-AC07-1091A8127911}) (Version: 6.1.7600.30127 - Realtek Semiconductor Corp.)
Roll (HKLM-x32\...\RollerCoaster Tycoon Setup) (Version:  - )
SHIELD Streaming (Version: 3.1.2000 - NVIDIA Corporation) Hidden
SHIELD Wireless Controller Driver (Version: 16.13.69 - NVIDIA Corporation) Hidden
Shovel Knight (HKLM-x32\...\Steam App 250760) (Version:  - Yacht Club Games)
Skype Click to Call (HKLM-x32\...\{6D1221A9-17BF-4EC0-81F2-27D30EC30701}) (Version: 7.3.16540.9015 - Microsoft Corporation)
Skype™ 7.0 (HKLM-x32\...\{24991BA0-F0EE-44AD-9CC8-5EC50AECF6B7}) (Version: 7.0.100 - Skype Technologies S.A.)
SlimCleaner (HKLM-x32\...\{6B8D6199-EE44-4FD7-813A-6D8C62C9B384}) (Version: 4.0.30878 - SlimWare Utilities, Inc.)
SlimDrivers (HKLM-x32\...\{A5457401-D56A-43F2-9524-78E54A7FC07A}) (Version: 2.2.32705 - SlimWare Utilities, Inc.)
Speccy (HKLM\...\Speccy) (Version: 1.26 - Piriform)
Spotify (HKCU\...\Spotify) (Version: 0.9.14.13.gba5645ad - Spotify AB)
StarCraft II (HKLM-x32\...\StarCraft II) (Version:  - Blizzard Entertainment)
Steam (HKLM-x32\...\Steam) (Version:  - Valve Corporation)
Surgeon Simulator 2013 (HKLM-x32\...\Steam App 233720) (Version:  - Bossa Studios)
The Binding of Isaac (HKLM-x32\...\Steam App 113200) (Version:  - Edmund McMillen and Florian Himsl)
Thomas Was Alone (HKLM-x32\...\Steam App 220780) (Version:  - Mike Bithell)
Update for 2007 Microsoft Office System (KB967642) (HKLM-x32\...\{90120000-0011-0000-0000-0000000FF1CE}_PROPLUS_{C444285D-5E4F-48A4-91DD-47AAAA68E92D}) (Version:  - Microsoft)
Update for Microsoft Office 2007 Help for Common Features (KB963673) (HKLM-x32\...\{90120000-006E-0409-0000-0000000FF1CE}_PROPLUS_{AB365889-0395-4FAD-B702-CA5985D53D42}) (Version:  - Microsoft)
Update for Microsoft Office 2007 suites (KB2596620) 32-Bit Edition (HKLM-x32\...\{90120000-0011-0000-0000-0000000FF1CE}_PROPLUS_{A024FC7B-77DE-45DE-A058-1C049A17BFB3}) (Version:  - Microsoft)
Update for Microsoft Office 2007 suites (KB2767849) 32-Bit Edition (HKLM-x32\...\{90120000-0011-0000-0000-0000000FF1CE}_PROPLUS_{CB68A5B0-3508-4193-AEB9-AF636DAECE0F}) (Version:  - Microsoft)
Update for Microsoft Office 2007 suites (KB2767849) 32-Bit Edition (HKLM-x32\...\{90120000-002A-0000-1000-0000000FF1CE}_PROPLUS_{CB68A5B0-3508-4193-AEB9-AF636DAECE0F}) (Version:  - Microsoft)
Update for Microsoft Office 2007 suites (KB2767916) 32-Bit Edition (HKLM-x32\...\{90120000-0011-0000-0000-0000000FF1CE}_PROPLUS_{E9A82945-BA29-4EE8-8F2A-2F49545E9CF2}) (Version:  - Microsoft)
Update for Microsoft Office Access 2007 Help (KB963663) (HKLM-x32\...\{90120000-0015-0409-0000-0000000FF1CE}_PROPLUS_{6B76A18A-AA1E-42AB-A7AD-6C84BBB43987}) (Version:  - Microsoft)
Update for Microsoft Office Excel 2007 Help (KB963678) (HKLM-x32\...\{90120000-0016-0409-0000-0000000FF1CE}_PROPLUS_{199DF7B6-169C-448C-B511-1054101BE9C9}) (Version:  - Microsoft)
Update for Microsoft Office Infopath 2007 Help (KB963662) (HKLM-x32\...\{90120000-0044-0409-0000-0000000FF1CE}_PROPLUS_{716B81B8-B13C-41DF-8EAC-7A2F656CAB63}) (Version:  - Microsoft)
Update for Microsoft Office Outlook 2007 (KB2687404) 32-Bit Edition (HKLM-x32\...\{90120000-001A-0409-0000-0000000FF1CE}_PROPLUS_{ED38F8A3-4F61-494E-8BCA-E3AC7760C924}) (Version:  - Microsoft)
Update for Microsoft Office Outlook 2007 (KB2863811) 32-Bit Edition (HKLM-x32\...\{90120000-0011-0000-0000-0000000FF1CE}_PROPLUS_{53DEC068-4690-4F6B-9946-7D21EF02236B}) (Version:  - Microsoft)
Update for Microsoft Office Outlook 2007 Help (KB963677) (HKLM-x32\...\{90120000-001A-0409-0000-0000000FF1CE}_PROPLUS_{0451F231-E3E3-4943-AB9F-58EB96171784}) (Version:  - Microsoft)
Update for Microsoft Office Outlook 2007 Junk Email Filter (KB2899525) 32-Bit Edition (HKLM-x32\...\{90120000-0011-0000-0000-0000000FF1CE}_PROPLUS_{B6160A7F-1EDB-4ED7-96DD-CF6F83DB347A}) (Version:  - Microsoft)
Update for Microsoft Office PowerPoint 2007 (KB2597972) 32-Bit Edition (HKLM-x32\...\{90120000-0011-0000-0000-0000000FF1CE}_PROPLUS_{7B9D2746-D03B-442B-A691-90B748E316B4}) (Version:  - Microsoft)
Update for Microsoft Office Powerpoint 2007 Help (KB963669) (HKLM-x32\...\{90120000-0018-0409-0000-0000000FF1CE}_PROPLUS_{397B1D4F-ED7B-4ACA-A637-43B670843876}) (Version:  - Microsoft)
Update for Microsoft Office Publisher 2007 Help (KB963667) (HKLM-x32\...\{90120000-0019-0409-0000-0000000FF1CE}_PROPLUS_{2E40DE55-B289-4C8B-8901-5D369B16814F}) (Version:  - Microsoft)
Update for Microsoft Office Script Editor Help (KB963671) (HKLM-x32\...\{90120000-006E-0409-0000-0000000FF1CE}_PROPLUS_{CD11C6A2-FFC6-4271-8EAB-79C3582F505C}) (Version:  - Microsoft)
Update for Microsoft Office Word 2007 Help (KB963665) (HKLM-x32\...\{90120000-001B-0409-0000-0000000FF1CE}_PROPLUS_{80E762AA-C921-4839-9D7D-DB62A72C0726}) (Version:  - Microsoft)
VC80CRTRedist - 8.0.50727.6195 (x32 Version: 1.2.0 - DivX, Inc) Hidden
Windows Live ID Sign-in Assistant (HKLM\...\{9B48B0AC-C813-4174-9042-476A887592C7}) (Version: 6.500.3165.0 - Microsoft Corporation)
WinRAR 5.01 (64-bit) (HKLM\...\WinRAR archiver) (Version: 5.01.0 - win.rar GmbH)
Wise Registry Cleaner 8.25 (HKLM-x32\...\Wise Registry Cleaner_is1) (Version: 8.25 - WiseCleaner.com, Inc.)
World of Warcraft (HKLM-x32\...\World of Warcraft) (Version:  - Blizzard Entertainment)
 
========================= Memory info: ===================================
 
Percentage of memory in use: 35%
Total physical RAM: 8183.11 MB
Available physical RAM: 5265.15 MB
Total Pagefile: 16364.4 MB
Available Pagefile: 13124.06 MB
Total Virtual: 4095.88 MB
Available Virtual: 3976.85 MB
 
========================= Partitions: =====================================
 
1 Drive c: (New Volume) (Fixed) (Total:931.51 GB) (Free:529 GB) NTFS
2 Drive d: (RCTYCOON) (CDROM) (Total:0.17 GB) (Free:0 GB) CDFS
 
========================= Users: ========================================
 
User accounts for \\SPENCER-PC
 
Administrator            Guest                    Spencer                  
 
========================= Minidump Files ==================================
 
No minidump file found
 
 
**** End of log ****
 


BC AdBot (Login to Remove)

 


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#2 hamluis

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Posted 08 December 2014 - 05:22 PM

BC does not support the use of "registry cleaners/optimizers"...for good cause.

 

Microsoft support policy for the use of registry cleaning utilities - http://support.microsoft.com/kb/2563254

 

Registry cleaner - Wikipedia, the free encyclopedia - http://en.wikipedia.org/wiki/Registry_cleaner

 

Registry Cleaner FAQ, PC Support - http://pcsupport.about.com/od/registry-cleaner/a/registry-cleaner-faq.htm

 

Registry Cleaner, Animal - http://www.bleepingcomputer.com/forums/t/526247/tune-up-utilities-2014-problem/?p=3303494

 

I suggest you uninstall Wise Registry Cleaner...run the chkdsk /r command on your Windows partition...then run the sfc /scannow command.

 

Then see if some of the chaos goes away and let us know.

 

Chkdsk From Command Prompt, Win 7 - http://www.bleepingcomputer.com/forums/t/496613/contextmenu-is-causing-explorerexe-to-crash/?p=3067880

 

SFC -SCANNOW Run in Command Prompt at Boot - Windows 7 Forums - http://www.sevenforums.com/tutorials/139810-sfc-scannow-run-command-prompt-boot.html

 

Louis



#3 Slurpie

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Posted 08 December 2014 - 07:00 PM

The CHKDSK black screened my reboot and I had to use last known good configuration just to get it to reboot. CHKDSK never ran, my computer just booted into a black screen with no cursor so I just did what I could to get it to boot properly again.



#4 hamluis

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Posted 09 December 2014 - 07:56 AM

Did you uninstall the Wise program?

 

If so, please try the chkdsk /r again.  Then the sfc /scannow command.

 

If an onscreen error message appears...please post it in your next post.

 

One of the typical reasons for chkdsk /r not being able to run would be hard drive problems...such cannot necessarily be addressed by the chkdsk /r command.  But a look at the hard drive data doesn't indicate an existing problem.  Malware could also cause such problems, IMO.

 

Louis



#5 Slurpie

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Posted 09 December 2014 - 02:23 PM

I uninstalled the Wise program and when I ran chkdsk it black screened me and I had to force restart. I did get a BSOD this morning and had bluescreenview installed so here is what happened:

 

120914-27690-01.dmp 12/9/2014 11:11:31 AM DRIVER_OVERRAN_STACK_BUFFER 0x000000f7 fffff880`0a0a64e0 000020ff`ce711f1c ffffdf00`318ee0e3 00000000`00000000 Beep.SYS Beep.SYS+88734e0 x64 ntoskrnl.exe+75bc0 C:\Windows\Minidump\120914-27690-01.dmp 8 15 7601 301,764 12/9/2014 11:17:03 AM
 
Beep.SYS and ntoskrnl.exe were the two highlighted but there are close to 40 .sys filenames listed.
 
What does this mean?
 
sfc scannow came back with no integrity violations. 

Edited by Slurpie, 09 December 2014 - 02:51 PM.


#6 hamluis

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Posted 09 December 2014 - 05:54 PM

Why does your firewall reflect a status of "disabled"?  The firewall is one of the most basic defenses on the system and, if it's disabled, that certainly is an open invitation to malware, IMO, considering the random attacks/threats that occur daily.

 

Let's try this.

 

Download/install BlueScreenView, http://www.nirsoft.net/utils/blue_screen_view.html .

 

Double-click BlueScreenView.exe file.

 

When autoscan is done (screen comes up), click Edit/Select All...then File/Save Selected Items.

 

Save the report as BSOD.txt.

 

Open BSOD.txt in Notepad, copy all content and paste it into your next reply.

 

Louis



#7 Slurpie

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Posted 09 December 2014 - 07:26 PM

I was able to run CHKDSK today, I had to put it in as CHKDSK C: /r. I don't know how to show the results of that here, but I did not see any error messages. SFC scannow detected no integrity violations. Also, my firewall is disabled because it was interfering with something that I needed to use. I will re-enable it and see if I can remember why I ever turned it off. 
 
 
==================================================
Dump File         : 120914-27690-01.dmp
Crash Time        : 12/9/2014 11:11:31 AM
Bug Check String  : DRIVER_OVERRAN_STACK_BUFFER
Bug Check Code    : 0x000000f7
Parameter 1       : fffff880`0a0a64e0
Parameter 2       : 000020ff`ce711f1c
Parameter 3       : ffffdf00`318ee0e3
Parameter 4       : 00000000`00000000
Caused By Driver  : Beep.SYS
Caused By Address : Beep.SYS+88734e0
File Description  : 
Product Name      : 
Company           : 
File Version      : 
Processor         : x64
Crash Address     : ntoskrnl.exe+75bc0
Stack Address 1   : 
Stack Address 2   : 
Stack Address 3   : 
Computer Name     : 
Full Path         : C:\Windows\Minidump\120914-27690-01.dmp
Processors Count  : 8
Major Version     : 15
Minor Version     : 7601
Dump File Size    : 301,764
Dump File Time    : 12/9/2014 11:17:03 AM
==================================================

Edited by Slurpie, 09 December 2014 - 07:51 PM.


#8 hamluis

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Posted 09 December 2014 - 10:24 PM

FWIW, Re Beep.sys File

 

Re Error Code

 

Topic moved to Am I Infected to explore malware possibility.

 

Louis



#9 Slurpie

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Posted 09 December 2014 - 11:28 PM

I've run SlimDrivers and updated all of my drivers. I have run Microsoft Security Essentials with no errors found and same with Malware Bytes. I have run CHKDSK /r with no erros. SFC scannow with no errors. I still get BSOD and screen freezing at random times with no predictability. I have posted plenty of information about my computer, including SPECS, and the dump files/probably route cause. I accept the fact that malware is problem here, but how much further do I go before I just start from scratch with this PC?



#10 Slurpie

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Posted 10 December 2014 - 02:12 AM

I opened up my case and took out my RAM and my GFX card to clean out any dust that may be causing this issue, but my case was relatively clean. I downloaded WHOCRASHED? This was the analysis:

 

Crash dump directory: C:\Windows\Minidump

Crash dumps are enabled on your computer.

On Tue 12/9/2014 7:11:31 PM GMT your computer crashed
crash dump file: C:\Windows\Minidump\120914-27690-01.dmp
This was probably caused by the following module: ntoskrnl.exe (nt+0x75BC0)
Bugcheck code: 0xF7 (0xFFFFF8800A0A64E0, 0x20FFCE711F1C, 0xFFFFDF00318EE0E3, 0x0)
Error: DRIVER_OVERRAN_STACK_BUFFER
file path: C:\Windows\system32\ntoskrnl.exe
product: Microsoft® Windows® Operating System
company: Microsoft Corporation
description: NT Kernel & System
Bug check description: This indicates that a driver has overrun a stack-based buffer.
This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.
The crash took place in the Windows kernel. Possibly this problem is caused by another driver that cannot be identified at this time.



On Mon 12/8/2014 4:34:57 AM GMT your computer crashed
crash dump file: C:\Windows\memory.dmp
This was probably caused by the following module: Unknown (0xFFFFF800D9C8E450)
Bugcheck code: 0xA (0xFFFFF800D9C8E450, 0xF, 0x0, 0xFFFFF80001EF4AA9)
Error: IRQL_NOT_LESS_OR_EQUAL
Bug check description: This indicates that Microsoft Windows or a kernel-mode driver accessed paged memory at DISPATCH_LEVEL or above.
This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.
A third party driver was identified as the probable root cause of this system error.
Google query: IRQL_NOT_LESS_OR_EQUAL






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