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Vosteran taken over Google & scans reveal multiple 'issues'


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2 replies to this topic

#1 Jazyah

Jazyah

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  • Local time:10:42 AM

Posted 08 December 2014 - 07:50 AM

Hi everyone, My partners computer has been taken over! He has gone off to work and left me to fix it! I have read through info and the forums and in preparation I have run adwcleaner, RogueKiller and FRST and saved the logs. (I ran the 'clean' with adwcleaner only - the other two I just got a report but didn't ask the program to remove anything)

I have also run dds and the report is here:

Please help me - I have no idea what to do next?

 

DDS (Ver_2012-11-20.01) - NTFS_AMD64 
Internet Explorer: 11.0.9600.17420
Run by Ian at 12:17:47 on 2014-12-08
Microsoft Windows 7 Home Premium   6.1.7601.1.1252.44.1033.18.4091.2032 [GMT 0:00]
.
AV: AVG Internet Security 2015 *Enabled/Updated* {0E9420C4-06B3-7FA0-3AB1-6E49CB52ECD9}
SP: Windows Defender *Disabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
SP: AVG Internet Security 2015 *Enabled/Updated* {B5F5C120-2089-702E-0001-553BB0D5A664}
FW: AVG Internet Security 2015 *Enabled* {36AFA1E1-4CDC-7EF8-11EE-C77C3581ABA2}
.
============== Running Processes ===============
.
c:\PROGRA~2\AVG\AVG2015\avgrsa.exe
C:\Program Files (x86)\AVG\AVG2015\avgcsrva.exe
C:\Windows\system32\lsm.exe
C:\Windows\system32\svchost.exe -k DcomLaunch
C:\Windows\system32\svchost.exe -k RPCSS
C:\Program Files (x86)\Trusteer\Rapport\bin\RapportMgmtService.exe
C:\Windows\system32\atiesrxx.exe
C:\Windows\System32\svchost.exe -k LocalServiceNetworkRestricted
C:\Windows\System32\svchost.exe -k LocalSystemNetworkRestricted
C:\Windows\system32\svchost.exe -k LocalService
C:\Windows\system32\svchost.exe -k netsvcs
C:\Windows\system32\atieclxx.exe
C:\Windows\system32\svchost.exe -k NetworkService
C:\Windows\System32\spoolsv.exe
C:\Windows\system32\svchost.exe -k LocalServiceNoNetwork
C:\Windows\system32\Dwm.exe
C:\Windows\Explorer.EXE
C:\Windows\system32\taskhost.exe
C:\Program Files (x86)\Common Files\EPSON\EBAPI\eEBSVC.exe
C:\Program Files (x86)\Common Files\ABBYY\FineReaderSprint\9.00\Licensing\NetworkLicenseServer.exe
C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\armsvc.exe
C:\Program Files (x86)\AVG\AVG2015\avgfws.exe
C:\Program Files (x86)\AVG\AVG2015\avgidsagent.exe
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\Program Files (x86)\STMicroelectronics\Accelerometer\FF_Protection.exe
C:\Program Files (x86)\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
C:\Program Files\Windows Sidebar\sidebar.exe
C:\Windows\System32\spool\drivers\x64\3\E_IATIHLE.EXE
C:\Program Files (x86)\AVG\AVG2015\avgwdsvc.exe
C:\Windows\System32\spool\drivers\x64\3\E_IATIHLE.EXE
C:\Windows\System32\spool\drivers\x64\3\E_IATIHLE.EXE
C:\Program Files\Common Files\EPSON\EPW!3 SSRP\E_S50RPB.EXE
C:\Program Files (x86)\HTC\HTC Sync Manager\HSMServiceEntry.exe
C:\Program Files (x86)\Google\Drive\googledrivesync.exe
C:\Program Files (x86)\Trusteer\Rapport\bin\RapportService.exe
C:\Program Files (x86)\EPSON\MyEpson Portal\mepService.exe
C:\Program Files (x86)\Google\Drive\googledrivesync.exe
C:\Windows\system32\DRIVERS\o2flash.exe
C:\Program Files (x86)\AVG\AVG2015\avgui.exe
C:\Program Files (x86)\Epson Software\Event Manager\EEventManager.exe
C:\Windows\system32\svchost.exe -k imgsvc
C:\Program Files (x86)\AVG\AVG PC TuneUp\TuneUpUtilitiesService64.exe
C:\Windows\SysWOW64\ctfmon.exe
C:\Program Files (x86)\EPSON\MyEpson Portal\mep.exe
C:\Program Files (x86)\HTC\HTC Sync Manager\HTC Sync\adb.exe
C:\Users\Ian\AppData\Roaming\Dropbox\bin\Dropbox.exe
C:\Windows\splwow64.exe
C:\Program Files (x86)\AVG\AVG PC TuneUp\TuneUpUtilitiesApp64.exe
C:\Windows\system32\wbem\wmiprvse.exe
C:\Program Files (x86)\AVG\AVG2015\avgnsa.exe
C:\Program Files (x86)\AVG\AVG2015\avgemca.exe
C:\Windows\system32\SearchIndexer.exe
C:\Windows\system32\svchost.exe -k LocalServiceAndNoImpersonation
C:\Windows\splwow64.exe
C:\Program Files\Synaptics\SynTP\SynTPHelper.exe
C:\Windows\system32\svchost.exe -k SDRSVC
C:\Program Files\Windows Media Player\wmpnetwk.exe
C:\Windows\system32\svchost.exe -k NetworkServiceNetworkRestricted
C:\Windows\system32\wbem\wmiprvse.exe
C:\Windows\System32\svchost.exe -k swprv
C:\Windows\system32\SearchProtocolHost.exe
C:\Windows\system32\SearchFilterHost.exe
C:\Windows\System32\cscript.exe
.
============== Pseudo HJT Report ===============
.
uStart Page = hxxp://www.google.com
mStart Page = hxxp://www.google.com
mWinlogon: Userinit = userinit.exe
BHO: Google Toolbar Helper: {AA58ED58-01DD-4d91-8333-CF10577473F7} - C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar_32.dll
BHO: TheSea.TheSeaPlugin: {C585D593-E7F3-4852-A200-561686EE02E4} - 
TB: Google Toolbar: {2318C2B1-4965-11D4-9B18-009027A5CD4F} - C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar_32.dll
TB: Google Toolbar: {2318C2B1-4965-11d4-9B18-009027A5CD4F} - C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar_32.dll
EB: TheSeaApp: {c585d593-e7f4-4852-a200-561686ee02e4} - 
uRun: [swg] "C:\Program Files (x86)\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe"
uRun: [Sidebar] C:\Program Files\Windows Sidebar\sidebar.exe /autoRun
uRun: [EPLTarget\P0000000000000000] C:\Windows\System32\spool\DRIVERS\x64\3\E_IATIHLE.EXE /EPT "EPLTarget\P0000000000000000" /M "Epson Stylus SX235"
uRun: [EPLTarget\P0000000000000001] C:\Windows\System32\spool\DRIVERS\x64\3\E_IATIHLE.EXE /EPT "EPLTarget\P0000000000000001" /M "Epson Stylus SX235" /EF "HKCU"
uRun: [EPLTarget\P0000000000000002] C:\Windows\System32\spool\DRIVERS\x64\3\E_IATIHLE.EXE /EPT "EPLTarget\P0000000000000002" /M "Epson Stylus SX235"
uRun: [GoogleDriveSync] "C:\Program Files (x86)\Google\Drive\googledrivesync.exe" /autostart
mRun: [AVG_UI] "C:\Program Files (x86)\AVG\AVG2015\avgui.exe" /TRAYONLY
mRun: [EEventManager] "C:\Program Files (x86)\Epson Software\Event Manager\EEventManager.exe"
dRunOnce: [SPReview] "C:\Windows\System32\SPReview\SPReview.exe" /sp:1 /errorfwlink:"http://go.microsoft.com/fwlink/?LinkID=122915" /build:7601
StartupFolder: C:\Users\Ian\AppData\Roaming\MICROS~1\Windows\STARTM~1\Programs\Startup\Dropbox.lnk - C:\Users\Ian\AppData\Roaming\Dropbox\bin\Dropbox.exe
mPolicies-Explorer: NoActiveDesktop = dword:1
mPolicies-Explorer: NoActiveDesktopChanges = dword:1
mPolicies-System: ConsentPromptBehaviorAdmin = dword:5
mPolicies-System: ConsentPromptBehaviorUser = dword:3
mPolicies-System: EnableUIADesktopToggle = dword:0
TCP: NameServer = 192.168.1.1
TCP: Interfaces\{0DE72CB6-0ABD-44E3-993E-FABFF26BF6FD} : DHCPNameServer = 192.168.42.129
TCP: Interfaces\{FD65CEA6-A0FD-4A45-907A-806E33EDF68A} : DHCPNameServer = 192.168.1.1
TCP: Interfaces\{FD65CEA6-A0FD-4A45-907A-806E33EDF68A}\35F657C6 : DHCPNameServer = 192.168.0.1
TCP: Interfaces\{FD65CEA6-A0FD-4A45-907A-806E33EDF68A}\761696E63726F627F6 : DHCPNameServer = 192.168.0.1
SSODL: WebCheck - <orphaned>
mASetup: {8A69D345-D564-463c-AFF1-A69D9E530F96} - "C:\Program Files (x86)\Google\Chrome\Application\39.0.2171.71\Installer\chrmstp.exe" --configure-user-settings --verbose-logging --system-level --multi-install --chrome
IFEO: spyhunter4.exe - "C:\Program Files (x86)\AVG\AVG PC TuneUp\TUAutoReactivator64.exe"
x64-mStart Page = hxxp://www.google.com
x64-BHO: Easy Photo Print: {9421DD08-935F-4701-A9CA-22DF90AC4EA6} - C:\Program Files (x86)\Epson Software\Easy Photo Print\EPTBL.dll
x64-BHO: Google Toolbar Helper: {AA58ED58-01DD-4d91-8333-CF10577473F7} - C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar_64.dll
x64-TB: Easy Photo Print: {9421DD08-935F-4701-A9CA-22DF90AC4EA6} - C:\Program Files (x86)\Epson Software\Easy Photo Print\EPTBL.dll
x64-TB: Google Toolbar: {2318C2B1-4965-11d4-9B18-009027A5CD4F} - C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar_64.dll
x64-Run: [SynTPEnh] C:\Program Files (x86)\Synaptics\SynTP\SynTPEnh.exe
x64-Run: [FreeFallProtection] C:\Program Files (x86)\STMicroelectronics\Accelerometer\FF_Protection.exe
x64-Run: [QuickSet] C:\Program Files\Dell\QuickSet\QuickSet.exe                                                                                                                                                                                                                              
x64-SSODL: WebCheck - <orphaned>
x64-IFEO: spyhunter4.exe - "C:\Program Files (x86)\AVG\AVG PC TuneUp\TUAutoReactivator64.exe"
.
============= SERVICES / DRIVERS ===============
.
R0 AVGIDSHA;AVGIDSHA;C:\Windows\System32\drivers\avgidsha.sys [2014-6-18 190744]
R0 Avgloga;AVG Logging Driver;C:\Windows\System32\drivers\avgloga.sys [2014-7-18 313624]
R0 Avgmfx64;AVG Mini-Filter Resident Anti-Virus Shield;C:\Windows\System32\drivers\avgmfx64.sys [2014-10-5 124184]
R0 Avgrkx64;AVG Anti-Rootkit Driver;C:\Windows\System32\drivers\avgrkx64.sys [2014-6-18 31512]
R0 RapportKE64;RapportKE64;C:\Windows\System32\drivers\RapportKE64.sys [2013-8-9 534104]
R0 stdflt;Disk Filter Driver for Accelerometer;C:\Windows\System32\drivers\stdflt.sys [2013-6-12 17256]
R1 Avgdiska;AVG Disk Driver;C:\Windows\System32\drivers\avgdiska.sys [2014-6-18 153368]
R1 Avgfwfd;AVG network filter service;C:\Windows\System32\drivers\avgfwd6a.sys [2012-9-4 57144]
R1 AVGIDSDriver;AVGIDSDriver;C:\Windows\System32\drivers\avgidsdrivera.sys [2014-10-29 263960]
R1 Avgldx64;AVG AVI Loader Driver;C:\Windows\System32\drivers\avgldx64.sys [2014-8-28 243480]
R1 Avgtdia;AVG TDI Driver;C:\Windows\System32\drivers\avgtdia.sys [2014-10-10 274200]
R1 avgtp;avgtp;C:\Windows\System32\drivers\avgtpx64.sys [2013-6-13 50976]
R1 RapportCerberus_80071;RapportCerberus_80071;C:\ProgramData\Trusteer\Rapport\store\exts\RapportCerberus\baseline\RapportCerberus64_80071.sys [2014-11-14 761720]
R1 RapportEI64;RapportEI64;C:\Program Files (x86)\Trusteer\Rapport\bin\x64\RapportEI64.sys [2014-10-29 445880]
R1 RapportPG64;RapportPG64;C:\Program Files (x86)\Trusteer\Rapport\bin\x64\RapportPG64.sys [2014-10-29 557656]
R2 ABBYY.Licensing.FineReader.Sprint.9.0;ABBYY FineReader 9.0 Sprint Licensing Service;C:\Program Files (x86)\Common Files\ABBYY\FineReaderSprint\9.00\Licensing\NetworkLicenseServer.exe [2009-5-14 759048]
R2 AMD External Events Utility;AMD External Events Utility;C:\Windows\System32\atiesrxx.exe [2009-8-18 203264]
R2 avgfws;AVG Firewall;C:\Program Files (x86)\AVG\AVG2015\avgfws.exe [2014-11-9 1486664]
R2 AVGIDSAgent;AVGIDSAgent;C:\Program Files (x86)\AVG\AVG2015\avgidsagent.exe [2014-11-9 3488784]
R2 avgwd;AVG WatchDog;C:\Program Files (x86)\AVG\AVG2015\avgwdsvc.exe [2014-11-9 298080]
R2 EPSON_PM_RPCV4_04;EPSON V3 Service4(04);C:\Program Files\Common Files\EPSON\EPW!3 SSRP\E_S50RPB.EXE [2014-4-11 151648]
R2 HTCMonitorService;HTCMonitorService;C:\Program Files (x86)\HTC\HTC Sync Manager\HSMServiceEntry.exe [2013-11-10 87368]
R2 MyEpson Portal Service;MyEpson Portal Service;C:\Program Files (x86)\epson\MyEpson Portal\mepService.exe [2011-9-16 703584]
R2 RapportMgmtService;Rapport Management Service;C:\Program Files (x86)\Trusteer\Rapport\bin\RapportMgmtService.exe [2014-10-29 1919256]
R2 TuneUp.UtilitiesSvc;AVG PC TuneUp Service;C:\Program Files (x86)\AVG\AVG PC TuneUp\TuneUpUtilitiesService64.exe [2014-10-17 2589496]
R3 Acceler;Accelerometer Service;C:\Windows\System32\drivers\Acceler.sys [2013-6-12 23912]
R3 netw5v64;Intel® Wireless WiFi Link 5000 Series Adapter Driver for Windows Vista 64 Bit;C:\Windows\System32\drivers\netw5v64.sys [2009-6-10 5434368]
R3 O2MDGRDR;O2MDGRDR;C:\Windows\System32\drivers\o2mdgx64.sys [2009-5-22 69152]
R3 RTL8167;Realtek 8167 NT Driver;C:\Windows\System32\drivers\Rt64win7.sys [2009-6-10 187392]
R3 TuneUpUtilitiesDrv;TuneUpUtilitiesDrv;C:\Program Files (x86)\AVG\AVG PC TuneUp\TuneUpUtilitiesDriver64.sys [2014-8-28 14112]
S2 clr_optimization_v4.0.30319_32;Microsoft .NET Framework NGEN v4.0.30319_X86;C:\Windows\Microsoft.NET\Framework\v4.0.30319\mscorsvw.exe [2013-9-11 105144]
S2 clr_optimization_v4.0.30319_64;Microsoft .NET Framework NGEN v4.0.30319_X64;C:\Windows\Microsoft.NET\Framework64\v4.0.30319\mscorsvw.exe [2013-9-11 124088]
S3 esgiguard;esgiguard;C:\Program Files\Enigma Software Group\SpyHunter\esgiguard.sys [2014-12-1 15920]
S3 EsgScanner;EsgScanner;C:\Windows\System32\drivers\EsgScanner.sys [2014-12-1 22704]
S3 HTCAND64;HTC Device Driver;C:\Windows\System32\drivers\ANDROIDUSB.sys [2009-11-2 33736]
S3 htcnprot;HTC NDIS Protocol Driver;C:\Windows\System32\drivers\htcnprot.sys [2013-10-17 36928]
S3 IEEtwCollectorService;Internet Explorer ETW Collector Service;C:\Windows\System32\ieetwcollector.exe [2014-11-14 114688]
S3 PCDSRVC{D3412D80-CF3B4A27-06020200}_0;PCDSRVC{D3412D80-CF3B4A27-06020200}_0 - PCDR Kernel Mode Service Helper Driver;C:\Program Files\My Dell\pcdsrvc_x64.pkms [2013-5-3 25584]
S3 TsUsbFlt;TsUsbFlt;C:\Windows\System32\drivers\TsUsbFlt.sys [2013-6-16 59392]
S3 WatAdminSvc;Windows Activation Technologies Service;C:\Windows\System32\Wat\WatAdminSvc.exe [2013-6-16 1255736]
S3 WSDScan;WSD Scan Support via UMB;C:\Windows\System32\drivers\WSDScan.sys [2009-7-14 25088]
S4 PassThru Service;Internet Pass-Through Service;C:\Program Files (x86)\HTC\Internet Pass-Through\PassThruSvr.exe [2013-10-17 166912]
S4 SpyHunter 4 Service;SpyHunter 4 Service;C:\Program Files\Enigma Software Group\SpyHunter\SH4Service.exe [2014-12-1 1025920]
.
=============== Created Last 30 ================
.
2014-12-08 11:04:02 -------- d-----w- C:\FRST
2014-12-08 10:52:38 34808 ----a-w- C:\Windows\System32\drivers\TrueSight.sys
2014-12-08 10:52:36 -------- d-----w- C:\ProgramData\RogueKiller
2014-12-08 10:29:10 -------- d-----w- C:\AdwCleaner
2014-12-01 22:06:11 -------- d-----w- C:\ProgramData\Malwarebytes
2014-12-01 22:05:01 -------- d-----w- C:\Users\Ian\AppData\Local\Programs
2014-12-01 22:01:16 -------- d-----w- C:\Windows\ERUNT
2014-12-01 21:53:04 49320 ----a-w- C:\Windows\System32\drivers\iSafeNetFilter.sys
2014-12-01 21:52:58 -------- d-----w- C:\Windows\System32\log
2014-12-01 19:08:49 -------- d-----w- C:\Users\Ian\AppData\Roaming\Enigma Software Group
2014-12-01 19:08:35 -------- d-----w- C:\sh4ldr
2014-12-01 19:08:03 22704 ----a-w- C:\Windows\System32\drivers\EsgScanner.sys
2014-12-01 19:07:56 -------- d-----w- C:\Program Files\Enigma Software Group
2014-11-27 14:18:04 -------- d-sh--w- C:\Users\Ian\AppData\Local\EmieUserList
2014-11-27 14:18:04 -------- d-sh--w- C:\Users\Ian\AppData\Local\EmieSiteList
2014-11-27 14:18:04 -------- d-sh--w- C:\Users\Ian\AppData\Local\EmieBrowserModeList
2014-11-18 19:41:11 728064 ----a-w- C:\Windows\System32\kerberos.dll
2014-11-18 19:41:11 241152 ----a-w- C:\Windows\System32\pku2u.dll
2014-11-18 19:41:11 186880 ----a-w- C:\Windows\SysWow64\pku2u.dll
2014-11-18 19:41:10 550912 ----a-w- C:\Windows\SysWow64\kerberos.dll
2014-11-14 12:56:48 861696 ----a-w- C:\Windows\System32\oleaut32.dll
2014-11-14 12:56:48 571904 ----a-w- C:\Windows\SysWow64\oleaut32.dll
2014-11-14 12:56:34 77824 ----a-w- C:\Windows\System32\packager.dll
2014-11-14 12:56:34 67584 ----a-w- C:\Windows\SysWow64\packager.dll
2014-11-14 12:56:22 3198976 ----a-w- C:\Windows\System32\win32k.sys
2014-11-14 12:55:52 3241984 ----a-w- C:\Windows\System32\msi.dll
2014-11-14 12:55:51 2363904 ----a-w- C:\Windows\SysWow64\msi.dll
2014-11-14 12:55:03 304640 ----a-w- C:\Windows\System32\generaltel.dll
2014-11-14 12:55:02 228864 ----a-w- C:\Windows\System32\aepdu.dll
2014-11-14 12:55:00 424448 ----a-w- C:\Windows\System32\aeinv.dll
2014-11-14 12:54:47 683520 ----a-w- C:\Windows\System32\termsrv.dll
2014-11-14 12:54:46 155064 ----a-w- C:\Windows\System32\drivers\ksecpkg.sys
2014-11-14 12:54:44 681984 ----a-w- C:\Windows\SysWow64\adtschema.dll
2014-11-14 12:54:44 681984 ----a-w- C:\Windows\System32\adtschema.dll
2014-11-14 12:54:43 1460736 ----a-w- C:\Windows\System32\lsasrv.dll
2014-11-14 12:54:41 22016 ----a-w- C:\Windows\SysWow64\secur32.dll
2014-11-14 12:54:41 146432 ----a-w- C:\Windows\SysWow64\msaudite.dll
2014-11-14 12:54:41 146432 ----a-w- C:\Windows\System32\msaudite.dll
2014-11-14 12:54:40 96768 ----a-w- C:\Windows\SysWow64\sspicli.dll
2014-11-14 12:52:57 878080 ----a-w- C:\Windows\System32\IMJP10K.DLL
.
==================== Find3M  ====================
.
2014-11-26 15:47:32 71344 ----a-w- C:\Windows\SysWow64\FlashPlayerCPLApp.cpl
2014-11-26 15:47:32 701104 ----a-w- C:\Windows\SysWow64\FlashPlayerApp.exe
2014-11-06 04:04:03 2724864 ----a-w- C:\Windows\System32\mshtml.tlb
2014-11-06 04:03:50 4096 ----a-w- C:\Windows\System32\ieetwcollectorres.dll
2014-11-06 03:47:03 66560 ----a-w- C:\Windows\System32\iesetup.dll
2014-11-06 03:46:12 580096 ----a-w- C:\Windows\System32\vbscript.dll
2014-11-06 03:46:12 48640 ----a-w- C:\Windows\System32\ieetwproxystub.dll
2014-11-06 03:44:28 88064 ----a-w- C:\Windows\System32\MshtmlDac.dll
2014-11-06 03:30:22 144384 ----a-w- C:\Windows\System32\ieUnatt.exe
2014-11-06 03:30:08 114688 ----a-w- C:\Windows\System32\ieetwcollector.exe
2014-11-06 03:29:18 814080 ----a-w- C:\Windows\System32\jscript9diag.dll
2014-11-06 03:28:20 2724864 ----a-w- C:\Windows\SysWow64\mshtml.tlb
2014-11-06 03:23:57 6040064 ----a-w- C:\Windows\System32\jscript9.dll
2014-11-06 03:20:18 968704 ----a-w- C:\Windows\System32\MsSpellCheckingFacility.exe
2014-11-06 03:13:43 501248 ----a-w- C:\Windows\SysWow64\vbscript.dll
2014-11-06 03:13:36 62464 ----a-w- C:\Windows\SysWow64\iesetup.dll
2014-11-06 03:12:44 47616 ----a-w- C:\Windows\SysWow64\ieetwproxystub.dll
2014-11-06 03:10:58 64000 ----a-w- C:\Windows\SysWow64\MshtmlDac.dll
2014-11-06 03:07:29 77824 ----a-w- C:\Windows\System32\JavaScriptCollectionAgent.dll
2014-11-06 02:59:36 115712 ----a-w- C:\Windows\SysWow64\ieUnatt.exe
2014-11-06 02:58:38 620032 ----a-w- C:\Windows\SysWow64\jscript9diag.dll
2014-11-06 02:42:36 60416 ----a-w- C:\Windows\SysWow64\JavaScriptCollectionAgent.dll
2014-11-06 02:39:39 1359360 ----a-w- C:\Windows\System32\mshtmlmedia.dll
2014-11-06 02:38:25 2124288 ----a-w- C:\Windows\System32\inetcpl.cpl
2014-11-06 02:21:49 4298240 ----a-w- C:\Windows\SysWow64\jscript9.dll
2014-11-06 02:21:25 2051072 ----a-w- C:\Windows\SysWow64\inetcpl.cpl
2014-11-06 02:20:37 1155072 ----a-w- C:\Windows\SysWow64\mshtmlmedia.dll
2014-11-06 02:17:24 2365440 ----a-w- C:\Windows\System32\wininet.dll
2014-11-06 01:52:35 1892864 ----a-w- C:\Windows\SysWow64\wininet.dll
2014-10-29 21:35:16 263960 ----a-w- C:\Windows\System32\drivers\avgidsdrivera.sys
2014-10-29 19:25:32 534104 ----a-w- C:\Windows\System32\drivers\RapportKE64.sys
2014-10-17 10:34:44 40248 ----a-w- C:\Windows\System32\TURegOpt.exe
2014-10-17 10:34:36 29496 ----a-w- C:\Windows\System32\authuitu.dll
2014-10-17 10:34:36 25400 ----a-w- C:\Windows\SysWow64\authuitu.dll
2014-10-17 10:34:34 42808 ----a-w- C:\Windows\System32\uxtuneup.dll
2014-10-17 10:34:34 35640 ----a-w- C:\Windows\SysWow64\uxtuneup.dll
2014-10-10 14:14:32 274200 ----a-w- C:\Windows\System32\drivers\avgtdia.sys
2014-10-05 20:41:40 124184 ----a-w- C:\Windows\System32\drivers\avgmfx64.sys
2014-10-03 02:12:00 500224 ----a-w- C:\Windows\System32\AUDIOKSE.dll
2014-10-03 02:11:54 284672 ----a-w- C:\Windows\System32\EncDump.dll
2014-10-03 02:11:51 680960 ----a-w- C:\Windows\System32\audiosrv.dll
2014-10-03 02:11:51 440832 ----a-w- C:\Windows\System32\AudioEng.dll
2014-10-03 02:11:51 296448 ----a-w- C:\Windows\System32\AudioSes.dll
2014-10-03 01:44:42 442880 ----a-w- C:\Windows\SysWow64\AUDIOKSE.dll
2014-10-03 01:44:26 374784 ----a-w- C:\Windows\SysWow64\AudioEng.dll
2014-10-03 01:44:26 195584 ----a-w- C:\Windows\SysWow64\AudioSes.dll
2014-09-25 02:08:38 371712 ----a-w- C:\Windows\System32\qdvd.dll
2014-09-25 01:40:50 519680 ----a-w- C:\Windows\SysWow64\qdvd.dll
2014-09-19 09:42:52 210944 ----a-w- C:\Windows\System32\wdigest.dll
2014-09-19 09:42:51 86528 ----a-w- C:\Windows\System32\TSpkg.dll
2014-09-19 09:42:49 342016 ----a-w- C:\Windows\System32\schannel.dll
2014-09-19 09:42:47 314880 ----a-w- C:\Windows\System32\msv1_0.dll
2014-09-19 09:42:47 309760 ----a-w- C:\Windows\System32\ncrypt.dll
2014-09-19 09:42:41 22016 ----a-w- C:\Windows\System32\credssp.dll
2014-09-19 09:23:55 172032 ----a-w- C:\Windows\SysWow64\wdigest.dll
2014-09-19 09:23:52 65536 ----a-w- C:\Windows\SysWow64\TSpkg.dll
2014-09-19 09:23:49 248832 ----a-w- C:\Windows\SysWow64\schannel.dll
2014-09-19 09:23:46 221184 ----a-w- C:\Windows\SysWow64\ncrypt.dll
2014-09-19 09:23:45 259584 ----a-w- C:\Windows\SysWow64\msv1_0.dll
2014-09-19 09:23:36 17408 ----a-w- C:\Windows\SysWow64\credssp.dll
2014-09-09 22:11:04 2048 ----a-w- C:\Windows\System32\tzres.dll
2014-09-09 21:47:10 2048 ----a-w- C:\Windows\SysWow64\tzres.dll
.
============= FINISH: 12:18:51.96 ===============
 


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#2 nasdaq

nasdaq

  • Malware Response Team
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  • Location:Montreal, QC. Canada
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Posted 12 December 2014 - 10:26 AM

Hello, Welcome to BleepingComputer.
I'm nasdaq and will be helping you.

If you can please print this topic it will make it easier for you to follow the instructions and complete all of the necessary steps in the order listed.
===

Please download AdwCleaner by Xplode onto your Desktop.
  • Close all open programs and internet browsers.
  • Double click on AdwCleaner.exe to run the tool.
  • Click the Scan button and wait for the process to complete.
  • Click the Report button and the report will open in Notepad.
IMPORTANT
  • If you click the Clean button all items listed in the report will be removed.
If you find some false positive items or programs that you wish to keep, Close the AdwCleaner windows.
  • Close all open programs and internet browsers.
  • Double click on AdwCleaner.exe to run the tool.
  • Click the Scan button and wait for the process to complete.
  • Check off the element(s) you wish to keep.
  • Click on the Clean button follow the prompts.
  • A log file will automatically open after the scan has finished.
  • Please post the content of that log file with your next answer.
  • You can find the log file at C:\AdwCleaner[Sn].txt (n is a number).
===

Download the version of this tool for your operating system.
Farbar Recovery Scan Tool (64 bit)
Farbar Recovery Scan Tool (32 bit)
and save it to a folder on your computer's Desktop.
Double-click to run it. When the tool opens click Yes to disclaimer.
Press Scan button.
It will make a log (FRST.txt) in the same directory the tool is run. Please copy and paste it to your reply.
The first time the tool is run, it makes also another log (Addition.txt). Please attach it to your reply.
===

Please paste the logs in your next reply DO NOT ATTACH THEM unless specified.
To attach a file select the "More Reply Option" and follow the instructions.

How is the computer running?
Wait for further instructions.

#3 nasdaq

nasdaq

  • Malware Response Team
  • 39,909 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Montreal, QC. Canada
  • Local time:06:42 AM

Posted 17 December 2014 - 10:03 AM

Due to the lack of feedback, this topic is now closed.

In the event you still have problems, please send me or any Moderator a Private Message and ask them to reopen this topic within the next 5 days.

Please include a link to your topic in the Private Message. Thank you.




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