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Random Bluescreens


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8 replies to this topic

#1 Lerrturrs

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Posted 07 December 2014 - 07:57 AM

Hello,

 

I've recently purchased a second-hand laptop, namely a HP Pavilion G6, and it keeps randomly bluescreening.

I got this laptop from a friend who had the same issues, and I fail to figure out what the underlying cause is.

 

It sometimes bluescreens as much as 10 times a day, at random intervals.

 

Things I've tried so far;

 

Monitoring core temperatures

Updating all drivers

Updating Windows

Running several anti virus & anti malware programs

Cleaning up space on the hard drive

 

And it still bluescreens, regardless of internal temperature.

I even got a fan pad underneath so that I don't accidentally block the fan, to no avail.

 

Is there anyone with similar problems, or someone who knows how to figure out the root cause or even a solution?

 

Thank you in advance!


Edited by Lerrturrs, 07 December 2014 - 07:59 AM.


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#2 splico

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Posted 07 December 2014 - 08:05 AM

One way is to download WhoCrashed and post results from log. When we know the couse of the BSOD it is easier to find the solution.


 "Helpdesk: There is an icon on your computer labeled "My Computer". Double click on it.
User: What's your computer doing on mine?"


#3 Lerrturrs

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Posted 07 December 2014 - 08:10 AM

@splico

 

Thank you!

I've downloaded it and tried to analyse, but it tells me the following;

 

Crash dump directory: C:\Windows\Minidump

Crash dumps are enabled on your computer.

No valid crash dumps have been found on your computer

Conclusion

Crash dumps are enabled but no valid crash dumps have been found. In case you are experiencing system crashes, it may be that crash dumps are prevented from being written out.

 

 

Any ideas?



#4 splico

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Posted 07 December 2014 - 08:18 AM

http://www.howtogeek.com/howto/windows-vista/help-troubleshoot-the-blue-screen-of-death-by-preventing-automatic-reboot/

Follow this instructions to disable Automatic restart on BSOD. That way when you get the BSOD it will stay on screen until you manually reset PC, either write everything down or just take a photo and post it here.

 

In the meantime you could test the RAM in notebook, read the whole instructions before doing anything:

http://www.sevenforums.com/tutorials/105647-ram-test-memtest86.html

 

and try also checking the HDD

http://h10025.www1.hp.com/ewfrf/wc/document?cc=us&lc=en&dlc=en&docname=c00439024


 "Helpdesk: There is an icon on your computer labeled "My Computer". Double click on it.
User: What's your computer doing on mine?"


#5 hamluis

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Posted 07 December 2014 - 10:53 AM

Please download MiniToolBox  , save it to your desktop and run it.
 
Checkmark the following checkboxes:
  List last 10 Event Viewer log
  List Installed Programs
  List Users, Partitions and Memory size.
 
Click Go and paste the content into your next post.
 
Also...please Publish a Snapshot using Speccy - http://www.bleepingcomputer.com/forums/topic323892.html/page__p__1797792#entry1797792 , taking care to post the link of the snapshot in your next post.
 
Louis



#6 Lerrturrs

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Posted 07 December 2014 - 05:08 PM

Thank you so much for your help - I was a bit panicky about doing memtest since I don't know where my RAM is located or how to take it out of my laptop in order to test both of them...
 
Either way, here is a pastebin of MiniToolBox  Mod Edit:  Pasted data into topic - Hamluis.
 

MiniToolBox by Farbar  Version: 30-11-2014
***************************************************************************
Ran by Lotus (administrator) on 07-12-2014 at 22:03:22
Running from "C:\Users\Lotus\Downloads"
Microsoft Windows 7 Home Premium  Service Pack 1 (X64)
Boot Mode: Normal
 
Application Errors
==================
Error: (12/07/2014 01:31:54 PM) (Source: WinMgmt) (User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32Processor" AND TargetInstance.LoadPercentage > 990x80041003

Error: (12/07/2014 00:59:24 AM) (Source: WinMgmt) (User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_rocessor" AND TargetInstance.LoadPercentage > 990x80041003

Error: (12/07/2014 00:53:18 AM) (Source: Application Error) (User: )
Description: Faulting application name: Skype.exe, version: 6.21.0.104, time stamp: 0x542bca1d
Faulting module name: Skype.exe, version: 6.21.0.104, time stamp: 0x542bca1d
Exception code: 0xc0000005
Fault offset: 0x0000bdd2
Faulting process id: 0xe1c
Faulting application start time: 0xSkype.exe0
Faulting application path: Skype.exe1
Faulting module path: Skype.exe2
Report Id: Skype.exe3

Error: (12/07/2014 00:53:14 AM) (Source: Application Error) (User: )
Description: Faulting application name: Skype.exe, version: 6.21.0.104, time stamp: 0x542bca1d
Faulting module name: ntdll.dll, version: 6.1.7601.18247, time stamp: 0x521ea8e7Exception code: 0xc0000005
Fault offset: 0x00033e3dFaulting process id: 0xe1cFaulting application start time: 0xSkype.exe0Faulting application path: Skype.exe1Faulting module path: Skype.exe2Report Id: Skype.exe3

Error: (12/07/2014 00:51:57 AM) (Source: Application Error) (User: )
Description: Faulting application name: plugin-container.exe, version: 33.1.0.5423, time stamp: 0x545c0a59Faulting module name: mozalloc.dll, version: 33.1.0.5423, time stamp: 0x545be5eeException code: 0x80000003Fault offset: 0x00001425Faulting process id: 0xb70Faulting application start time: 0xplugin-container.exe0Faulting application path: plugin-container.exe1Faulting module path: plugin-container.exe2Report Id: plugin-container.exe3

Error: (12/07/2014 00:51:33 AM) (Source: Application Error) (User:
Description: Faulting application name: firefox.exe, version: 33.1.0.5423, time stamp: 0x545c0a37Faulting module name: ntdll.dll, version: 6.1.7601.18247, time stamp: 0x521ea8e7Exception code: 0xc0000374Fault offset: 0x000ce753Faulting process id: 0xce0Faulting application start time: 0xfirefox.exe0Faulting application path: firefox.exe1Faulting module path: firefox.exe2Report Id: firefox.exe3

Error: (12/07/2014 00:50:54 AM) (Source: Application Error) (User: )
Description: Faulting application name: firefox.exe, version: 33.1.0.5423, time stamp: 0x545c0a37
Faulting module name: ntdll.dll, version: 6.1.7601.18247, time stamp: 0x521ea8e7
Exception code: 0xc0000374
Fault offset: 0x000ce753
Faulting process id: 0x13b4
Faulting application start time: 0xfirefox.exe0
Faulting application path: firefox.exe1
Faulting module path: firefox.exe2
Report Id: firefox.exe3

Error: (12/07/2014 00:50:30 AM) (Source: Application Error) (User: )
Description: Faulting application name: Skype.exe, version: 6.21.0.104, time stamp: 0x542bca1d
Faulting module name: Skype.exe, version: 6.21.0.104, time stamp: 0x542bca1d
Exception code: 0xc0000005
Fault offset: 0x0000bdd2
Faulting process id: 0xd30
Faulting application start time: 0xSkype.exe0
Faulting application path: Skype.exe1
Faulting module path: Skype.exe2
Report Id: Skype.exe3

Error: (12/07/2014 00:50:20 AM) (Source: Application Error) (User:
Description: Faulting application name: Skype.exe, version: 6.21.0.104, time stamp: 0x542bca1d
Faulting module name: ntdll.dll, version: 6.1.7601.18247, time stamp: 0x521ea8e7
Exception code: 0xc0000005
Fault offset: 0x00033e3d
Faulting process id: 0xd30
Faulting application start time: 0xSkype.exe0
Faulting application path: Skype.exe1
Faulting module path: Skype.exe2
Report Id: Skype.exe3

Error: (12/07/2014 00:48:25 AM) (Source: Application Error) (User: )
Description: Faulting application name: Skype.exe, version: 6.21.0.104, time stamp: 0x542bca1dFaulting module name: Skype.exe, version: 6.21.0.104, time stamp: 0x542bca1d
Exception code: 0xc0000005
Fault offset: 0x0000bdd2
Faulting process id: 0x1210
Faulting application start time: 0xSkype.exe0
Faulting application path: Skype.exe1
Faulting module path: Skype.exe2
Report Id: Skype.exe3

System errors
=============
Error: (12/07/2014 02:08:32 PM) (Source: Disk) (User:
Description: The driver detected a controller error on \Device\Harddisk1\DR1

Error: (12/07/2014 02:08:31 PM) (Source: Disk) (User:
Description: The driver detected a controller error on \Device\Harddisk1\DR1

Error: (12/07/2014 02:08:30 PM) (Source: Disk) (User:
Description: The driver detected a controller error on \Device\Harddisk1\DR1

Error: (12/07/2014 02:08:30 PM) (Source: Disk) (User:
Description: The driver detected a controller error on \Device\Harddisk1\DR1

Error: (12/07/2014 02:08:29 PM) (Source: Disk) (User:
Description: The driver detected a controller error on \Device\Harddisk1\DR1.

Error: (12/07/2014 02:08:28 PM) (Source: Disk) (User:
Description: The driver detected a controller error on \Device\Harddisk1\DR1

Error: (12/07/2014 02:08:27 PM) (Source: Disk) (User: )
Description: The driver detected a controller error on \Device\Harddisk1\DR1

Error: (12/07/2014 02:08:27 PM) (Source: Disk) (User:
Description: The driver detected a controller error on \Device\Harddisk1\DR1

Error: (12/07/2014 02:08:26 PM) (Source: Disk) (User:
Description: The driver detected a controller error on \Device\Harddisk1\DR1

Error: (12/07/2014 02:08:24 PM) (Source: Disk) (User:
Description: The driver detected a controller error on \Device\Harddisk1\DR1.

Microsoft Office Sessions:
=========================


  • Error: (12/07/2014 01:31:54 PM) (Source: WinMgmt)(User: )

  • Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003
  •  

  • Error: (12/07/2014 00:59:24 AM) (Source: WinMgmt)(User: )

  • Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003
  •  

  • Error: (12/07/2014 00:53:18 AM) (Source: Application Error)(User: )

  • Description: Skype.exe6.21.0.104542bca1dSkype.exe6.21.0.104542bca1dc00000050000bdd2e1c01d011b82c2edc89C:\Program Files (x86)\Skype\Phone\Skype.exeC:\Program Files (x86)\Skype\Phone\Skype.exe6e644482-7dab-11e4-b3fb-80c16e42f79a
  •  

  • Error: (12/07/2014 00:53:14 AM) (Source: Application Error)(User: )

  • Description: Skype.exe6.21.0.104542bca1dntdll.dll6.1.7601.18247521ea8e7c000000500033e3de1c01d011b82c2edc89C:\Program Files (x86)\Skype\Phone\Skype.exeC:\Windows\SysWOW64\ntdll.dll6c4c5929-7dab-11e4-b3fb-80c16e42f79a
  •  

  • Error: (12/07/2014 00:51:57 AM) (Source: Application Error)(User: )

  • Description: plugin-container.exe33.1.0.5423545c0a59mozalloc.dll33.1.0.5423545be5ee8000000300001425b7001d011b7eb80bd5eC:\Program Files (x86)\Mozilla Firefox\plugin-container.exeC:\Program Files (x86)\Mozilla Firefox\mozalloc.dll3e3ae726-7dab-11e4-b3fb-80c16e42f79a
  •  

  • Error: (12/07/2014 00:51:33 AM) (Source: Application Error)(User: )

  • Description: firefox.exe33.1.0.5423545c0a37ntdll.dll6.1.7601.18247521ea8e7c0000374000ce753ce001d011b7e6a03a10C:\Program Files (x86)\Mozilla Firefox\firefox.exeC:\Windows\SysWOW64\ntdll.dll30028ef4-7dab-11e4-b3fb-80c16e42f79a
  •  

  • Error: (12/07/2014 00:50:54 AM) (Source: Application Error)(User: )

  • Description: firefox.exe33.1.0.5423545c0a37ntdll.dll6.1.7601.18247521ea8e7c0000374000ce75313b401d011b7a9b7a4f6C:\Program Files (x86)\Mozilla Firefox\firefox.exeC:\Windows\SysWOW64\ntdll.dll188ece31-7dab-11e4-b3fb-80c16e42f79a
  •  

  • Error: (12/07/2014 00:50:30 AM) (Source: Application Error)(User: )

  • Description: Skype.exe6.21.0.104542bca1dSkype.exe6.21.0.104542bca1dc00000050000bdd2d3001d011b7c4973da7C:\Program Files (x86)\Skype\Phone\Skype.exeC:\Program Files (x86)\Skype\Phone\Skype.exe0a941c0a-7dab-11e4-b3fb-80c16e42f79a
  •  

  • Error: (12/07/2014 00:50:20 AM) (Source: Application Error)(User: )

  • Description: Skype.exe6.21.0.104542bca1dntdll.dll6.1.7601.18247521ea8e7c000000500033e3dd3001d011b7c4973da7C:\Program Files (x86)\Skype\Phone\Skype.exeC:\Windows\SysWOW64\ntdll.dll04b1acfc-7dab-11e4-b3fb-80c16e42f79a
  •  

  • Error: (12/07/2014 00:48:25 AM) (Source: Application Error)(User: )

  • Description: Skype.exe6.21.0.104542bca1dSkype.exe6.21.0.104542bca1dc00000050000bdd2121001d011b75d811e84C:\Program Files (x86)\Skype\Phone\Skype.exeC:\Program Files (x86)\Skype\Phone\Skype.exebf9558ac-7daa-11e4-b3fb-80c16e42f79a
  •  
  •  
  •  

  • =========================== Installed Programs ============================

  • µTorrent (HKCU\...\uTorrent) (Version: 3.4.2.34944 - BitTorrent Inc.)

  • Adobe AIR (HKLM-x32\...\Adobe AIR) (Version: 15.0.0.293 - Adobe Systems Incorporated)

  • Adobe AIR (x32 Version: 15.0.0.293 - Adobe Systems Incorporated) Hidden

  • Adobe Flash Player 10 ActiveX (HKLM-x32\...\Adobe Flash Player ActiveX) (Version: 10.3.183.10 - Adobe Systems Incorporated)

  • Adobe Flash Player 15 Plugin (HKLM-x32\...\Adobe Flash Player Plugin) (Version: 15.0.0.189 - Adobe Systems Incorporated)

  • Adobe Reader X (10.1.0) MUI (HKLM-x32\...\{AC76BA86-7AD7-FFFF-7B44-AA0000000001}) (Version: 10.1.0 - Adobe Systems Incorporated)

  • Adobe Shockwave Player 11.6 (HKLM-x32\...\Adobe Shockwave Player) (Version: 11.6.1.629 - Adobe Systems, Inc.)

  • AIM for Windows (HKCU\...\AIM) (Version:  - AOL Inc.)

  • AMD Accelerated Video Transcoding (Version: 13.30.100.40915 - Advanced Micro Devices, Inc.) Hidden

  • AMD APP SDK Runtime (Version: 2.5.775.2 - Advanced Micro Devices Inc.) Hidden

  • AMD Catalyst Control Center (x32 Version: 2014.0915.1813.30937 - Advanced Micro Devices, Inc.) Hidden

  • AMD Catalyst Install Manager (HKLM\...\{C2956908-53A3-88FC-B795-B16508296FC4}) (Version: 8.0.916.0 - Advanced Micro Devices, Inc.)

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  • AMD Media Foundation Decoders (Version: 1.0.60928.0618 - Advanced Micro Devices, Inc.) Hidden

  • AMD Steady Video Plug-In  (Version: 1.00.0000 - AMD) Hidden

  • AMD Steady Video Plug-In  (Version: 2.07.0000 - AMD) Hidden

  • AMD System Monitor (HKLM-x32\...\{6EFD0C42-4CC1-4716-A0CA-21C1A062CF34}) (Version: 1.0.9 - Advanced Micro Devices, Inc.)

  • AMD Wireless Display v3.0 (Version: 1.0.0.15 - Advanced Micro Devices, Inc.) Hidden

  • Battle.net (HKLM-x32\...\Battle.net) (Version:  - Blizzard Entertainment)

  • Bejeweled 3 (x32 Version: 2.2.0.97 - WildTangent) Hidden

  • Blackhawk Striker 2 (x32 Version: 2.2.0.95 - WildTangent) Hidden

  • Catalyst Control Center - Branding (x32 Version: 1.00.0000 - Advanced Micro Devices, Inc.) Hidden

  • Catalyst Control Center Graphics Previews Common (x32 Version: 2014.0915.1813.30937 - Advanced Micro Devices, Inc.) Hidden

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  • Catalyst Control Center Localization All (x32 Version: 2014.0915.1813.30937 - Advanced Micro Devices, Inc.) Hidden

  • CCC Help Chinese Standard (x32 Version: 2014.0915.1812.30937 - Advanced Micro Devices, Inc.) Hidden

  • CCC Help Chinese Traditional (x32 Version: 2014.0915.1812.30937 - Advanced Micro Devices, Inc.) Hidden

  • CCC Help Czech (x32 Version: 2014.0915.1812.30937 - Advanced Micro Devices, Inc.) Hidden

  • CCC Help Danish (x32 Version: 2014.0915.1812.30937 - Advanced Micro Devices, Inc.) Hidden

  • CCC Help Dutch (x32 Version: 2014.0915.1812.30937 - Advanced Micro Devices, Inc.) Hidden

  • CCC Help English (x32 Version: 2014.0915.1812.30937 - Advanced Micro Devices, Inc.) Hidden

  • CCC Help Finnish (x32 Version: 2014.0915.1812.30937 - Advanced Micro Devices, Inc.) Hidden

  • CCC Help French (x32 Version: 2014.0915.1812.30937 - Advanced Micro Devices, Inc.) Hidden

  • CCC Help German (x32 Version: 2014.0915.1812.30937 - Advanced Micro Devices, Inc.) Hidden

  • CCC Help Greek (x32 Version: 2014.0915.1812.30937 - Advanced Micro Devices, Inc.) Hidden

  • CCC Help Hungarian (x32 Version: 2014.0915.1812.30937 - Advanced Micro Devices, Inc.) Hidden

  • CCC Help Italian (x32 Version: 2014.0915.1812.30937 - Advanced Micro Devices, Inc.) Hidden

  • CCC Help Japanese (x32 Version: 2014.0915.1812.30937 - Advanced Micro Devices, Inc.) Hidden

  • CCC Help Korean (x32 Version: 2014.0915.1812.30937 - Advanced Micro Devices, Inc.) Hidden

  • CCC Help Norwegian (x32 Version: 2014.0915.1812.30937 - Advanced Micro Devices, Inc.) Hidden

  • CCC Help Polish (x32 Version: 2014.0915.1812.30937 - Advanced Micro Devices, Inc.) Hidden

  • CCC Help Portuguese (x32 Version: 2014.0915.1812.30937 - Advanced Micro Devices, Inc.) Hidden

  • CCC Help Russian (x32 Version: 2014.0915.1812.30937 - Advanced Micro Devices, Inc.) Hidden

  • CCC Help Spanish (x32 Version: 2014.0915.1812.30937 - Advanced Micro Devices, Inc.) Hidden

  • CCC Help Swedish (x32 Version: 2014.0915.1812.30937 - Advanced Micro Devices, Inc.) Hidden

  • CCC Help Thai (x32 Version: 2014.0915.1812.30937 - Advanced Micro Devices, Inc.) Hidden

  • CCC Help Turkish (x32 Version: 2014.0915.1812.30937 - Advanced Micro Devices, Inc.) Hidden

  • ccc-utility64 (Version: 2014.0915.1813.30937 - Advanced Micro Devices, Inc.) Hidden

  • Chuzzle Deluxe (x32 Version: 2.2.0.95 - WildTangent) Hidden

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  • Cisco LEAP Module (HKLM-x32\...\{51C7AD07-C3F6-4635-8E8A-231306D810FE}) (Version: 1.0.19 - Cisco Systems, Inc.)

  • Cisco PEAP Module (HKLM-x32\...\{ED5776D5-59B4-46B7-AF81-5F2D94D7C640}) (Version: 1.1.6 - Cisco Systems, Inc.)

  • Colossus Addon Mod 1.0 (HKLM-x32\...\Colossus Addon Mod) (Version: 1.0 - The BSC)

  • Cradle of Rome 2 (x32 Version: 2.2.0.98 - WildTangent) Hidden

  • CyberLink YouCam (HKLM-x32\...\InstallShield_{01FB4998-33C4-4431-85ED-079E3EEFE75D}) (Version: 3.5.0.4528 - CyberLink Corp.)

  • CyberLink YouCam (x32 Version: 3.5.0.4528 - CyberLink Corp.) Hidden

  • DAEMON Tools Lite (HKLM-x32\...\DAEMON Tools Lite) (Version: 4.49.1.0356 - Disc Soft Ltd)

  • Dora's World Adventure (x32 Version: 2.2.0.95 - WildTangent) Hidden

  • Download Updater (AOL Inc.) (HKLM-x32\...\SoftwareUpdUtility) (Version:  - AOL Inc.)

  • ESU for Microsoft Windows 7 SP1 (HKLM-x32\...\{E96CAA2A-0244-4A2A-8403-0C3C9534778B}) (Version: 2.1.1 - Hewlett-Packard)

  • Evernote v. 4.2.3 (HKLM-x32\...\{F761359C-9CED-45AE-9A51-9D6605CD55C4}) (Version: 4.2.3.22 - Evernote Corp.)

  • f.lux (HKCU\...\Flux) (Version:  - )

  • Farm Frenzy (x32 Version: 2.2.0.98 - WildTangent) Hidden

  • Farmscapes (x32 Version: 2.2.0.98 - WildTangent) Hidden

  • FATE (x32 Version: 2.2.0.97 - WildTangent) Hidden

  • Fences 2 (HKLM-x32\...\Fences 22.01) (Version: 2.01 - Stardock Corporation)

  • Final Drive Fury (x32 Version: 2.2.0.95 - WildTangent) Hidden

  • Game Dev Tycoon, ?????? 1.5.8 (HKLM-x32\...\{59B675ED-BDB6-49F7-A583-DBD978440B27}_is1) (Version: 1.5.8 - Game Dev Mod inc)

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  • Google Chrome (HKLM-x32\...\Google Chrome) (Version: 39.0.2171.71 - Google Inc.)

  • Google Update Helper (x32 Version: 1.3.25.11 - Google Inc.) Hidden

  • Hearthstone (HKLM-x32\...\Hearthstone) (Version:  - Blizzard Entertainment)

  • Hewlett-Packard ACLM.NET v1.2.2.3 (x32 Version: 1.00.0000 - Hewlett-Packard Company) Hidden

  • Hoyle Card Games (x32 Version: 2.2.0.95 - WildTangent) Hidden

  • HP Auto (Version: 1.0.12935.3667 - Hewlett-Packard Company) Hidden

  • HP Client Services (Version: 1.1.12938.3539 - Hewlett-Packard) Hidden

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  • HP Games (HKLM-x32\...\WildTangent hp Master Uninstall) (Version: 1.0.2.5 - WildTangent)

  • HP On Screen Display (HKLM-x32\...\{ED1BD69A-07E3-418C-91F1-D856582581BF}) (Version: 1.3.5 - Hewlett-Packard Company)

  • HP Power Manager (HKLM-x32\...\{D8BCE5B9-67CF-4F3F-93AE-3ACC754C72EB}) (Version: 1.4.7 - Hewlett-Packard Company)

  • HP Quick Launch (HKLM-x32\...\{53B17A98-5BF0-40BC-AAFF-850A357975AC}) (Version: 2.7.2 - Hewlett-Packard Company)

  • HP Recovery Manager (x32 Version: 2.0.0 - Hewlett-Packard) Hidden

  • HP Software Framework (HKLM-x32\...\{962CB079-85E6-405F-8704-1C62365AE46F}) (Version: 4.5.10.1 - Hewlett-Packard Company)

  • HP Support Assistant (HKLM-x32\...\{E35A3B13-78CD-4967-8AC8-AA9FDA693EDE}) (Version: 7.4.45.4 - Hewlett-Packard Company)

  • HP Support Solutions Framework (HKLM-x32\...\{44157EB3-D8D0-4BB1-B0F5-AD2C38814ED1}) (Version: 11.51.0027 - Hewlett-Packard Company)

  • IDT Audio (HKLM-x32\...\{E3A5A8AB-58F6-45FF-AFCB-C9AE18C05001}) (Version: 1.0.6425.0 - IDT)

  • Jewel Match 3 (x32 Version: 2.2.0.98 - WildTangent) Hidden

  • Jewel Quest Mysteries: The Seventh Gate Collector's Edition (x32 Version: 2.2.0.98 - WildTangent) Hidden

  • John Deere Drive Green (x32 Version: 2.2.0.95 - WildTangent) Hidden

  • KeyTweak - Keyboard Remapper (remove only) (HKLM-x32\...\KeyTweak) (Version:  - )

  • Kingo ROOT version 1.2.6.2134 (HKLM-x32\...\{AE7675D6-0B31-494F-ABFA-822E1A0FDF17}_is1) (Version: 1.2.6.2134 - Kingosoft Technology Ltd.)

  • Kits Configuration Installer (x32 Version: 8.100.25984 - Microsoft) Hidden

  • LAN Messenger (HKLM-x32\...\LAN Messenger) (Version: 1.2.35 - LAN Messenger)

  • Letters from Nowhere 2 (x32 Version: 2.2.0.97 - WildTangent) Hidden

  • Luxor HD (x32 Version: 2.2.0.98 - WildTangent) Hidden

  • Mah Jong Medley (x32 Version: 2.2.0.95 - WildTangent) Hidden

  • Malwarebytes Anti-Malware version 2.0.4.1028 (HKLM-x32\...\Malwarebytes Anti-Malware_is1) (Version: 2.0.4.1028 - Malwarebytes Corporation)

  • Manga Studio (HKLM-x32\...\{CFA66508-B19D-4032-AB0A-EBBA2BDF1368}) (Version: 5.0.2 - Smith Micro)

  • Microsoft .NET Framework 4.5.1 (HKLM\...\{92FB6C44-E685-45AD-9B20-CADF4CABA132} - 1033) (Version: 4.5.50938 - Microsoft Corporation)

  • Microsoft .NET Framework 4.5.1 (Version: 4.5.50938 - Microsoft Corporation) Hidden

  • Microsoft Application Error Reporting (Version: 12.0.6015.5000 - Microsoft Corporation) Hidden

  • Microsoft Office 2010 (HKLM-x32\...\{95140000-0070-0000-0000-0000000FF1CE}) (Version: 14.0.4763.1000 - Microsoft Corporation)

  • Microsoft Silverlight (HKLM\...\{89F4137D-6C26-4A84-BDB8-2E5A4BB71E00}) (Version: 5.1.30514.0 - Microsoft Corporation)

  • Microsoft Visual C++ 2005 Redistributable (HKLM-x32\...\{710f4c1c-cc18-4c49-8cbf-51240c89a1a2}) (Version: 8.0.61001 - Microsoft Corporation)

  • Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.17 (HKLM\...\{8220EEFE-38CD-377E-8595-13398D740ACE}) (Version: 9.0.30729 - Microsoft Corporation)

  • Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.4148 (HKLM\...\{4B6C7001-C7D6-3710-913E-5BC23FCE91E6}) (Version: 9.0.30729.4148 - Microsoft Corporation)

  • Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.6161 (HKLM\...\{5FCE6D76-F5DC-37AB-B2B8-22AB8CEDB1D4}) (Version: 9.0.30729.6161 - Microsoft Corporation)

  • Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17 (HKLM-x32\...\{9A25302D-30C0-39D9-BD6F-21E6EC160475}) (Version: 9.0.30729 - Microsoft Corporation)

  • Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148 (HKLM-x32\...\{1F1C2DFC-2D24-3E06-BCB8-725134ADF989}) (Version: 9.0.30729.4148 - Microsoft Corporation)

  • Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161 (HKLM-x32\...\{9BE518E6-ECC6-35A9-88E4-87755C07200F}) (Version: 9.0.30729.6161 - Microsoft Corporation)

  • Microsoft Visual C++ 2010  x64 Redistributable - 10.0.30319 (HKLM\...\{DA5E371C-6333-3D8A-93A4-6FD5B20BCC6E}) (Version: 10.0.30319 - Microsoft Corporation)

  • Microsoft Visual C++ 2010  x86 Redistributable - 10.0.30319 (HKLM-x32\...\{196BB40D-1578-3D01-B289-BEFC77A11A1E}) (Version: 10.0.30319 - Microsoft Corporation)

  • Microsoft Visual C++ 2012 Redistributable (x64) - 11.0.50727 (HKLM-x32\...\{15134cb0-b767-4960-a911-f2d16ae54797}) (Version: 11.0.50727.1 - Microsoft Corporation)

  • Microsoft Visual C++ 2012 Redistributable (x86) - 11.0.50727 (HKLM-x32\...\{22154f09-719a-4619-bb71-5b3356999fbf}) (Version: 11.0.50727.1 - Microsoft Corporation)

  • Microsoft Visual C++ 2012 x64 Additional Runtime - 11.0.50727 (Version: 11.0.50727 - Microsoft Corporation) Hidden

  • Microsoft Visual C++ 2012 x64 Minimum Runtime - 11.0.50727 (Version: 11.0.50727 - Microsoft Corporation) Hidden

  • Microsoft Visual C++ 2012 x86 Additional Runtime - 11.0.50727 (x32 Version: 11.0.50727 - Microsoft Corporation) Hidden

  • Microsoft Visual C++ 2012 x86 Minimum Runtime - 11.0.50727 (x32 Version: 11.0.50727 - Microsoft Corporation) Hidden

  • Microsoft Visual C++ 2013 Redistributable (x64) - 12.0.21005 (HKLM-x32\...\{7f51bdb9-ee21-49ee-94d6-90afc321780e}) (Version: 12.0.21005.1 - Microsoft Corporation)

  • Microsoft Visual C++ 2013 Redistributable (x86) - 12.0.21005 (HKLM-x32\...\{ce085a78-074e-4823-8dc1-8a721b94b76d}) (Version: 12.0.21005.1 - Microsoft Corporation)

  • Microsoft Visual C++ 2013 x64 Additional Runtime - 12.0.21005 (Version: 12.0.21005 - Microsoft Corporation) Hidden

  • Microsoft Visual C++ 2013 x64 Minimum Runtime - 12.0.21005 (Version: 12.0.21005 - Microsoft Corporation) Hidden

  • Microsoft Visual C++ 2013 x86 Additional Runtime - 12.0.21005 (x32 Version: 12.0.21005 - Microsoft Corporation) Hidden

  • Microsoft Visual C++ 2013 x86 Minimum Runtime - 12.0.21005 (x32 Version: 12.0.21005 - Microsoft Corporation) Hidden

  • Mozilla Firefox 33.1 (x86 en-GB) (HKLM-x32\...\Mozilla Firefox 33.1 (x86 en-GB)) (Version: 33.1 - Mozilla)

  • Mozilla Maintenance Service (HKLM-x32\...\MozillaMaintenanceService) (Version: 33.0 - Mozilla)

  • Network Addon Mod (HKCU\...\Network Addon Mod) (Version: 32 - The NAM Team)

  • Open Broadcaster Software (HKLM-x32\...\Open Broadcaster Software) (Version:  - )

  • OpenOffice 4.1.1 (HKLM-x32\...\{86F2B095-3998-41D5-833D-1C5075300950}) (Version: 4.11.9775 - Apache Software Foundation)

  • opensource (x32 Version: 1.0.14960.3876 - Your Company Name) Hidden

  • PaintTool SAI Ver.1 (HKLM-x32\...\PaintToolSAI) (Version:  - )

  • Penguins! (x32 Version: 2.2.0.98 - WildTangent) Hidden

  • PhotoScape (HKLM-x32\...\PhotoScape) (Version:  - )

  • Plants vs. Zombies - Game of the Year (x32 Version: 2.2.0.98 - WildTangent) Hidden

  • Poker Superstars III (x32 Version: 2.2.0.95 - WildTangent) Hidden

  • Polar Bowler (x32 Version: 2.2.0.97 - WildTangent) Hidden
    Polar Golfer (x32 Version: 2.2.0.98 - WildTangent) Hidden
    puush (HKLM-x32\...\{C3592426-531E-4110-911D-BFECE2CE284B}) (Version: 1.0.0.0 - Dean Herbert)
    Realtek Ethernet Controller Driver (HKLM-x32\...\{8833FFB6-5B0C-4764-81AA-06DFEED9A476}) (Version: 7.40.126.2011 - Realtek)
    Realtek PCIE Card Reader (HKLM-x32\...\{C1594429-8296-4652-BF54-9DBE4932A44C}) (Version: 6.1.7601.83 - Realtek Semiconductor Corp.)
    REALTEK Wireless LAN Driver (HKLM-x32\...\{9D3D8C60-A55F-4123-B2B9-173F09590E16}) (Version: 1.00.11.0706 - REALTEK Semiconductor Corp.)
    RollerCoaster Tycoon 3: Platinum (x32 Version: 2.2.0.98 - WildTangent) Hidden
    SDK Debuggers (x32 Version: 8.100.26837 - Microsoft Corporation) Hidden
    SimCity 4 Deluxe (HKLM-x32\...\{A7A34FC9-DF24-4A36-00AD-D4EFE94CC116}) (Version:  - )
    Skype™ 6.21 (HKLM-x32\...\{24991BA0-F0EE-44AD-9CC8-5EC50AECF6B7}) (Version: 6.21.104 - Skype Technologies S.A.)
    SpeedFan (remove only) (HKLM-x32\...\SpeedFan) (Version:  - )
    Stellarium 0.13.1 (HKLM\...\Stellarium_is1) (Version: 0.13.1 - Stellarium team)
    swMSM (x32 Version: 12.0.0.1 - Adobe Systems, Inc) Hidden]
    Synaptics Pointing Device Driver (HKLM\...\SynTPDeinstKey) (Version: 15.3.11.0 - Synaptics Incorporated)
    The Treasures of Mystery Island: The Ghost Ship (x32 Version: 2.2.0.98 - WildTangent) Hidden
    Torchlight (x32 Version: 2.2.0.98 - WildTangent) Hidden
    Update Installer for WildTangent Games App (x32 Version:  - WildTangent) Hidden
    Virtual Villagers 4 - The Tree of Life (x32 Version: 2.2.0.98 - WildTangent) Hidden
    Wacom (HKLM\...\Pen Tablet Driver) (Version: 5.3.5-3 - Wacom Technology Corp.)
    WebTablet FB Plugin 32 bit (HKLM-x32\...\Wacom WebTabletPlugin for Internet Explorer and Netscape) (Version: 2.1.0.7 - Wacom Technology Corp.)
    WebTablet FB Plugin 64 bit (HKLM\...\Wacom WebTabletPlugin for Internet Explorer and Netscape) (Version: 2.1.0.7 - Wacom Technology Corp.)
    WebTablet IE Plugin (HKLM-x32\...\Wacom WebTabletPlugin for IE) (Version: 1.1.0.7 - Wacom Technology Corp.)
    WebTablet Netscape Plugin (HKLM-x32\...\Wacom WebTabletPlugin for Netscape) (Version: 1.1.0.5 - Wacom Technology Corp
    WhoCrashed 5.02 (HKLM\...\WhoCrashed_is1) (Version:  - Resplendence Software Projects Sp.)
    WildTangent Games App (HP Games) (x32 Version: 4.0.5.32 - WildTangent) Hidden
    Winamp (HKLM-x32\...\Winamp) (Version: 5.666  - Nullsoft, Inc)
    Windows Live Mesh ActiveX Control for Remote Connections (HKLM-x32\...\{2902F983-B4C1-44BA-B85D-5C6D52E2C441}) (Version: 15.4.5722.2 - Microsoft Corporation)
    Windows Software Development Kit EULA (x32 Version: 8.100.25984 - Microsoft Corporations) Hidden
    Windows Software Development Kit for Windows 8.1 (HKLM-x32\...\{dfe9c941-2d53-42eb-8631-05ab80216136}) (Version: 8.100.26837 - Microsoft Corporation
    WinRAR 4.00 (64-bit) (HKLM\...\WinRAR archiver) (Version: 4.00.0 - win.rar GmbH)
    World of Warcraft (HKLM-x32\...\World of Warcraft) (Version:  - Blizzard Entertainment
    Zuma's Revenge (x32 Version: 2.2.0.98 - WildTangent) Hidden

    ========================= Memory info: ===================================
  • Percentage of memory in use: 37%
    Total physical RAM: 7657.41 MB
    Available physical RAM: 4795.5 MB
    Total Pagefile: 15312.99 MB
    Available Pagefile: 12244.91 MB
    Total Virtual: 4095.88 MB
    Available Virtual: 3976.44 MB

    ========================= Partitions: =====================================1 Drive c: () (Fixed) (Total:674.67 GB) (Free:526.05 GB) NTFS
    2 Drive d: (Recovery) (Fixed) (Total:19.81 GB) (Free:2.15 GB) NTFS
    3 Drive e: (HP_TOOLS) (Fixed) (Total:3.96 GB) (Free:3.95 GB) FAT32
    5 Drive g: (200902211650) (CDROM) (Total:0.61 GB) (Free:0 GB) CDFS

    ========================= Users: ========================================
  • User accounts for \\LERRTURRS
    Administrator            Guest                    Lotus

    **** End of log ****
     
     
    And a snapshot of Speccy
     
    2022f02e35.png
  • [/list]

Edited by hamluis, 08 December 2014 - 04:32 PM.


#7 hamluis

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Posted 07 December 2014 - 05:17 PM

Please review the instructions provided...for creating the Speccy Snapshot and posting the link for it.

 

Louis



#8 Lerrturrs

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Posted 07 December 2014 - 05:24 PM

Please review the instructions provided...for creating the Speccy Snapshot and posting the link for it.

 

Louis

 

My apologies!

 

I can't find the ''add reply'' button, but here is the link?



#9 hamluis

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Posted 08 December 2014 - 03:06 PM

:thumbup2: , it will be a few minutes before I review and edit this post with my comments :).

 

Louis

 

Those hard drive controller errors tell the story, IMO.  You can run a hard drive diagnostic to verify what I feel is a troubled, failing hard drive.  You can use the SeaTools for DOS tool to run the long diagnostic.

 

Guide, SeaTools For DOS - http://www.seagate.com/support/seatools/SeaToolsDOSguide.pdf

 

SeaTools for DOS Download - http://www.seagate.com/support/internal-hard-drives/consumer-electronics/ld25-series/seatools-dos-master/

 

All we want to know is whether the drive gets a "pass" or a "fail".


Edited by hamluis, 08 December 2014 - 04:39 PM.





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