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Too many processes (162) running and malware/antivirus programs??


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35 replies to this topic

#1 cheercoachTrish

cheercoachTrish

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Posted 06 December 2014 - 02:39 PM

First off...I am pretty computer illiterate.  I do live online as I am constantly searching for and downloading music, videos etc for my cheerleading program.  My son was in town and fixed a problem out of the blue with my speakers.  They just muted out of the blue and we could not unmute.  He installed Malwarebyts and CC Cleaner.  It found tons of things and fixed the problem.  The problem occured 2 days later and I had to uninstall the driver and then restart computer to install driver.  I fixed it.  I have had trouble before with an error message saying that something was already in use by another user when I am the only use on the computer and that is what it kept saying about the speakers.  I now have various malware and antivirus programs running and he said I have too many processes running which slows my computer down.  Looks like I need help.  I don't want conflicting security programs.  Thanks for any help you can give!!



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#2 Budapest

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Posted 06 December 2014 - 05:11 PM

Please download MiniToolBox and run it:

Checkmark following boxes:

  • Report IE Proxy Settings
  • Report FF Proxy Settings
  • List content of Hosts
  • List IP configuration
  • List Winsock Entries
  • List last 10 Event Viewer log
  • List Installed Programs
  • List Devices (do NOT change any settings here)
  • List Users, Partitions and Memory size
  • List Restore Points

Click Go and post the result.


The power of accurate observation is commonly called cynicism by those who haven't got it.

—George Bernard Shaw

#3 cheercoachTrish

cheercoachTrish
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Posted 06 December 2014 - 05:22 PM

Thank you for your help!  Here is the result...

 

MiniToolBox by Farbar  Version: 30-11-2014
Ran by Trish (administrator) on 06-12-2014 at 14:20:11
Running from "C:\Users\Trish\Downloads"
Microsoft Windows 7 Home Premium  Service Pack 1 (X64)
Boot Mode: Normal
***************************************************************************

========================= IE Proxy Settings: ==============================

Proxy is not enabled.
No Proxy Server is set.

========================= FF Proxy Settings: ==============================

========================= Hosts content: =================================



========================= IP Configuration: ================================

Intel® Centrino® Wireless-N 1030 = Wireless Network Connection (Connected)
Bluetooth Device (Personal Area Network) = Bluetooth Network Connection (Media disconnected)
Realtek PCIe GBE Family Controller = Local Area Connection (Media disconnected)
Microsoft Virtual WiFi Miniport Adapter = Wireless Network Connection 2 (Media disconnected)
Microsoft Virtual WiFi Miniport Adapter = Wireless Network Connection 3 (Media disconnected)


# ----------------------------------
# IPv4 Configuration
# ----------------------------------
pushd interface ipv4

reset
set global icmpredirects=enabled


popd
# End of IPv4 configuration



Windows IP Configuration

   Host Name . . . . . . . . . . . . : Trish-laptop
   Primary Dns Suffix  . . . . . . . :
   Node Type . . . . . . . . . . . . : Hybrid
   IP Routing Enabled. . . . . . . . : No
   WINS Proxy Enabled. . . . . . . . : No
   DNS Suffix Search List. . . . . . : cruzio.com

Wireless LAN adapter Wireless Network Connection 3:

   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . :
   Description . . . . . . . . . . . : Microsoft Virtual WiFi Miniport Adapter #2
   Physical Address. . . . . . . . . : 4C-EB-42-97-2B-A2
   DHCP Enabled. . . . . . . . . . . : Yes
   Autoconfiguration Enabled . . . . : Yes

Wireless LAN adapter Wireless Network Connection 2:

   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . :
   Description . . . . . . . . . . . : Microsoft Virtual WiFi Miniport Adapter
   Physical Address. . . . . . . . . : 4C-EB-42-97-2B-A2
   DHCP Enabled. . . . . . . . . . . : Yes
   Autoconfiguration Enabled . . . . : Yes

Wireless LAN adapter Wireless Network Connection:

   Connection-specific DNS Suffix  . : cruzio.com
   Description . . . . . . . . . . . : Intel® Centrino® Wireless-N 1030
   Physical Address. . . . . . . . . : 4C-EB-42-97-2B-A1
   DHCP Enabled. . . . . . . . . . . : Yes
   Autoconfiguration Enabled . . . . : Yes
   Link-local IPv6 Address . . . . . : fe80::9582:8f40:3775:894%15(Preferred)
   IPv4 Address. . . . . . . . . . . : 192.168.0.100(Preferred)
   Subnet Mask . . . . . . . . . . . : 255.255.255.0
   Lease Obtained. . . . . . . . . . : Friday, December 05, 2014 3:55:03 AM
   Lease Expires . . . . . . . . . . : Saturday, December 13, 2014 10:18:32 AM
   Default Gateway . . . . . . . . . : fe80::16d6:4dff:fe2c:e3a%15
                                       192.168.0.1
   DHCP Server . . . . . . . . . . . : 192.168.0.1
   DNS Servers . . . . . . . . . . . : 192.168.0.1
   NetBIOS over Tcpip. . . . . . . . : Enabled

Ethernet adapter Local Area Connection:

   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . :
   Description . . . . . . . . . . . : Realtek PCIe GBE Family Controller
   Physical Address. . . . . . . . . : 08-2E-5F-8B-FE-42
   DHCP Enabled. . . . . . . . . . . : Yes
   Autoconfiguration Enabled . . . . : Yes

Ethernet adapter Bluetooth Network Connection:

   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . :
   Description . . . . . . . . . . . : Bluetooth Device (Personal Area Network)
   Physical Address. . . . . . . . . : 4C-EB-42-97-2B-A5
   DHCP Enabled. . . . . . . . . . . : Yes
   Autoconfiguration Enabled . . . . : Yes

Tunnel adapter 6TO4 Adapter:

   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . :
   Description . . . . . . . . . . . : Microsoft 6to4 Adapter
   Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
   DHCP Enabled. . . . . . . . . . . : No
   Autoconfiguration Enabled . . . . : Yes

Tunnel adapter isatap.{4C6E7131-6D37-4638-B495-369506FE30ED}:

   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . :
   Description . . . . . . . . . . . : Microsoft ISATAP Adapter #2
   Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
   DHCP Enabled. . . . . . . . . . . : No
   Autoconfiguration Enabled . . . . : Yes

Tunnel adapter isatap.cruzio.com:

   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . :
   Description . . . . . . . . . . . : Microsoft ISATAP Adapter #3
   Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
   DHCP Enabled. . . . . . . . . . . : No
   Autoconfiguration Enabled . . . . : Yes

Tunnel adapter isatap.{C7309770-1C3E-47E1-8EE4-6A193E165118}:

   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . :
   Description . . . . . . . . . . . : Microsoft ISATAP Adapter #5
   Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
   DHCP Enabled. . . . . . . . . . . : No
   Autoconfiguration Enabled . . . . : Yes

Tunnel adapter isatap.{B550B63C-84DF-4454-A18B-F71875AF966A}:

   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . :
   Description . . . . . . . . . . . : Microsoft ISATAP Adapter #6
   Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
   DHCP Enabled. . . . . . . . . . . : No
   Autoconfiguration Enabled . . . . : Yes

Tunnel adapter isatap.{282AC210-CC2C-406A-9DE2-BC34C673173A}:

   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . :
   Description . . . . . . . . . . . : Microsoft ISATAP Adapter #7
   Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
   DHCP Enabled. . . . . . . . . . . : No
   Autoconfiguration Enabled . . . . : Yes

Tunnel adapter isatap.{DC7674B2-D9DB-4D4C-A06B-6C4540EBE7C3}:

   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . :
   Description . . . . . . . . . . . : Microsoft ISATAP Adapter #8
   Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
   DHCP Enabled. . . . . . . . . . . : No
   Autoconfiguration Enabled . . . . : Yes
1.0.168.192.in-addr.arpa
    primary name server = localhost
    responsible mail addr = nobody.invalid
    serial  = 1
    refresh = 600 (10 mins)
    retry   = 1200 (20 mins)
    expire  = 604800 (7 days)
    default TTL = 10800 (3 hours)
Server:  UnKnown
Address:  192.168.0.1

Name:    google.com.cruzio.com
Address:  67.215.65.145


Pinging google.com [74.125.239.100] with 32 bytes of data:
General failure.
Reply from 74.125.239.100: bytes=32 time=45ms TTL=56

Ping statistics for 74.125.239.100:
    Packets: Sent = 2, Received = 1, Lost = 1 (50% loss),
Approximate round trip times in milli-seconds:
    Minimum = 45ms, Maximum = 45ms, Average = 45ms
Server:  UnKnown
Address:  192.168.0.1

Name:    yahoo.com.cruzio.com
Address:  67.215.65.145


Pinging yahoo.com [206.190.36.45] with 32 bytes of data:
General failure.
Reply from 206.190.36.45: bytes=32 time=69ms TTL=52

Ping statistics for 206.190.36.45:
    Packets: Sent = 2, Received = 1, Lost = 1 (50% loss),
Approximate round trip times in milli-seconds:
    Minimum = 69ms, Maximum = 69ms, Average = 69ms

Pinging 127.0.0.1 with 32 bytes of data:
Reply from 127.0.0.1: bytes=32 time<1ms TTL=128
Reply from 127.0.0.1: bytes=32 time<1ms TTL=128

Ping statistics for 127.0.0.1:
    Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
    Minimum = 0ms, Maximum = 0ms, Average = 0ms
===========================================================================
Interface List
 17...4c eb 42 97 2b a2 ......Microsoft Virtual WiFi Miniport Adapter #2
 16...4c eb 42 97 2b a2 ......Microsoft Virtual WiFi Miniport Adapter
 15...4c eb 42 97 2b a1 ......Intel® Centrino® Wireless-N 1030
 13...08 2e 5f 8b fe 42 ......Realtek PCIe GBE Family Controller
 12...4c eb 42 97 2b a5 ......Bluetooth Device (Personal Area Network)
  1...........................Software Loopback Interface 1
 14...00 00 00 00 00 00 00 e0 Microsoft 6to4 Adapter
 32...00 00 00 00 00 00 00 e0 Microsoft ISATAP Adapter #2
 35...00 00 00 00 00 00 00 e0 Microsoft ISATAP Adapter #3
 33...00 00 00 00 00 00 00 e0 Microsoft ISATAP Adapter #5
 34...00 00 00 00 00 00 00 e0 Microsoft ISATAP Adapter #6
 36...00 00 00 00 00 00 00 e0 Microsoft ISATAP Adapter #7
 37...00 00 00 00 00 00 00 e0 Microsoft ISATAP Adapter #8
===========================================================================

IPv4 Route Table
===========================================================================
Active Routes:
Network Destination        Netmask          Gateway       Interface  Metric
          0.0.0.0          0.0.0.0      192.168.0.1    192.168.0.100     25
        127.0.0.0        255.0.0.0         On-link         127.0.0.1    306
        127.0.0.1  255.255.255.255         On-link         127.0.0.1    306
  127.255.255.255  255.255.255.255         On-link         127.0.0.1    306
      192.168.0.0    255.255.255.0         On-link     192.168.0.100    281
    192.168.0.100  255.255.255.255         On-link     192.168.0.100    281
    192.168.0.255  255.255.255.255         On-link     192.168.0.100    281
        224.0.0.0        240.0.0.0         On-link         127.0.0.1    306
        224.0.0.0        240.0.0.0         On-link     192.168.0.100    281
  255.255.255.255  255.255.255.255         On-link         127.0.0.1    306
  255.255.255.255  255.255.255.255         On-link     192.168.0.100    281
===========================================================================
Persistent Routes:
  None

IPv6 Route Table
===========================================================================
Active Routes:
 If Metric Network Destination      Gateway
 15    281 ::/0                     fe80::16d6:4dff:fe2c:e3a
  1    306 ::1/128                  On-link
 15    281 fe80::/64                On-link
 15    281 fe80::9582:8f40:3775:894/128
                                    On-link
  1    306 ff00::/8                 On-link
 15    281 ff00::/8                 On-link
===========================================================================
Persistent Routes:
  None
========================= Winsock entries =====================================

Catalog5 01 C:\Windows\SysWOW64\NLAapi.dll [52224] (Microsoft Corporation)
Catalog5 02 C:\Windows\SysWOW64\napinsp.dll [52224] (Microsoft Corporation)
Catalog5 03 C:\Windows\SysWOW64\pnrpnsp.dll [65024] (Microsoft Corporation)
Catalog5 04 C:\Windows\SysWOW64\pnrpnsp.dll [65024] (Microsoft Corporation)
Catalog5 05 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)
Catalog5 06 C:\Windows\SysWOW64\winrnr.dll [20992] (Microsoft Corporation)
Catalog5 07 C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WLIDNSP.DLL [145280] (Microsoft Corp.)
Catalog5 08 C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WLIDNSP.DLL [145280] (Microsoft Corp.)
Catalog5 09 C:\Windows\SysWOW64\wshbth.dll [36352] (Microsoft Corporation)
Catalog5 10 C:\Program Files (x86)\Bonjour\mdnsNSP.dll [121704] (Apple Inc.)
Catalog9 01 C:\Windows\system32\Sendori.dll [325920] (Sendori)
Catalog9 02 C:\Windows\system32\Sendori.dll [325920] (Sendori)
Catalog9 03 C:\Windows\system32\Sendori.dll [325920] (Sendori)
Catalog9 04 C:\Windows\system32\Sendori.dll [325920] (Sendori)
Catalog9 05 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 06 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 07 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 08 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 09 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 10 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 11 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 12 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 13 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 14 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 15 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 16 C:\Windows\system32\Sendori.dll [325920] (Sendori)
x64-Catalog5 01 C:\Windows\System32\NLAapi.dll [70656] (Microsoft Corporation)
x64-Catalog5 02 C:\Windows\System32\napinsp.dll [68096] (Microsoft Corporation)
x64-Catalog5 03 C:\Windows\System32\pnrpnsp.dll [86016] (Microsoft Corporation)
x64-Catalog5 04 C:\Windows\System32\pnrpnsp.dll [86016] (Microsoft Corporation)
x64-Catalog5 05 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)
x64-Catalog5 06 C:\Windows\System32\winrnr.dll [28672] (Microsoft Corporation)
x64-Catalog5 07 C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDNSP.DLL [171392] (Microsoft Corp.)
x64-Catalog5 08 C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDNSP.DLL [171392] (Microsoft Corp.)
x64-Catalog5 09 C:\Windows\System32\wshbth.dll [47104] (Microsoft Corporation)
x64-Catalog5 10 C:\Program Files\Bonjour\mdnsNSP.dll [132968] (Apple Inc.)
x64-Catalog9 01 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)
x64-Catalog9 02 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)
x64-Catalog9 03 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)
x64-Catalog9 04 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)
x64-Catalog9 05 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)
x64-Catalog9 06 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)
x64-Catalog9 07 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)
x64-Catalog9 08 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)
x64-Catalog9 09 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)
x64-Catalog9 10 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)
x64-Catalog9 11 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)

========================= Event log errors: ===============================

Application errors:
==================
Error: (12/06/2014 11:06:00 AM) (Source: Application Hang) (User: )
Description: The program Skype.exe version 6.14.0.104 stopped interacting with Windows and was closed. To see if more information about the problem is available, check the problem history in the Action Center control panel.

Process ID: 1864

Start Time: 01d0100781213709

Termination Time: 92

Application Path: C:\Program Files (x86)\Skype\Phone\Skype.exe

Report Id:

Error: (12/06/2014 10:18:31 AM) (Source: Bonjour Service) (User: )
Description: Task Scheduling Error: m->NextScheduledSPRetry 30218049

Error: (12/06/2014 10:18:31 AM) (Source: Bonjour Service) (User: )
Description: Task Scheduling Error: m->NextScheduledEvent 30218049

Error: (12/06/2014 10:18:31 AM) (Source: Bonjour Service) (User: )
Description: Task Scheduling Error: Continuously busy for more than a second

Error: (12/06/2014 01:54:55 AM) (Source: Bonjour Service) (User: )
Description: Task Scheduling Error: m->NextScheduledSPRetry 1014

Error: (12/06/2014 01:54:55 AM) (Source: Bonjour Service) (User: )
Description: Task Scheduling Error: m->NextScheduledEvent 1014

Error: (12/06/2014 01:54:55 AM) (Source: Bonjour Service) (User: )
Description: Task Scheduling Error: Continuously busy for more than a second

Error: (12/05/2014 07:30:16 PM) (Source: Bonjour Service) (User: )
Description: Task Scheduling Error: m->NextScheduledSPRetry 16583452

Error: (12/05/2014 07:30:16 PM) (Source: Bonjour Service) (User: )
Description: Task Scheduling Error: m->NextScheduledEvent 16583452

Error: (12/05/2014 07:30:16 PM) (Source: Bonjour Service) (User: )
Description: Task Scheduling Error: Continuously busy for more than a second


System errors:
=============
Error: (12/06/2014 02:18:31 PM) (Source: Service Control Manager) (User: )
Description: The sndappv2 service failed to start due to the following error:
%%1053

Error: (12/06/2014 02:18:31 PM) (Source: Service Control Manager) (User: )
Description: A timeout was reached (30000 milliseconds) while waiting for the sndappv2 service to connect.

Error: (12/06/2014 02:13:31 PM) (Source: Service Control Manager) (User: )
Description: The sndappv2 service failed to start due to the following error:
%%1053

Error: (12/06/2014 02:13:31 PM) (Source: Service Control Manager) (User: )
Description: A timeout was reached (30000 milliseconds) while waiting for the sndappv2 service to connect.

Error: (12/06/2014 02:08:31 PM) (Source: Service Control Manager) (User: )
Description: The sndappv2 service failed to start due to the following error:
%%1053

Error: (12/06/2014 02:08:31 PM) (Source: Service Control Manager) (User: )
Description: A timeout was reached (30000 milliseconds) while waiting for the sndappv2 service to connect.

Error: (12/06/2014 02:03:31 PM) (Source: Service Control Manager) (User: )
Description: The sndappv2 service failed to start due to the following error:
%%1053

Error: (12/06/2014 02:03:31 PM) (Source: Service Control Manager) (User: )
Description: A timeout was reached (30000 milliseconds) while waiting for the sndappv2 service to connect.

Error: (12/06/2014 01:58:31 PM) (Source: Service Control Manager) (User: )
Description: The sndappv2 service failed to start due to the following error:
%%1053

Error: (12/06/2014 01:58:31 PM) (Source: Service Control Manager) (User: )
Description: A timeout was reached (30000 milliseconds) while waiting for the sndappv2 service to connect.


Microsoft Office Sessions:
=========================
Error: (12/06/2014 11:06:00 AM) (Source: Application Hang)(User: )
Description: Skype.exe6.14.0.104186401d010078121370992C:\Program Files (x86)\Skype\Phone\Skype.exe

Error: (12/06/2014 10:18:31 AM) (Source: Bonjour Service)(User: )
Description: Task Scheduling Error: m->NextScheduledSPRetry 30218049

Error: (12/06/2014 10:18:31 AM) (Source: Bonjour Service)(User: )
Description: Task Scheduling Error: m->NextScheduledEvent 30218049

Error: (12/06/2014 10:18:31 AM) (Source: Bonjour Service)(User: )
Description: Task Scheduling Error: Continuously busy for more than a second

Error: (12/06/2014 01:54:55 AM) (Source: Bonjour Service)(User: )
Description: Task Scheduling Error: m->NextScheduledSPRetry 1014

Error: (12/06/2014 01:54:55 AM) (Source: Bonjour Service)(User: )
Description: Task Scheduling Error: m->NextScheduledEvent 1014

Error: (12/06/2014 01:54:55 AM) (Source: Bonjour Service)(User: )
Description: Task Scheduling Error: Continuously busy for more than a second

Error: (12/05/2014 07:30:16 PM) (Source: Bonjour Service)(User: )
Description: Task Scheduling Error: m->NextScheduledSPRetry 16583452

Error: (12/05/2014 07:30:16 PM) (Source: Bonjour Service)(User: )
Description: Task Scheduling Error: m->NextScheduledEvent 16583452

Error: (12/05/2014 07:30:16 PM) (Source: Bonjour Service)(User: )
Description: Task Scheduling Error: Continuously busy for more than a second



=========================== Installed Programs ============================
Adobe Flash Player 15 ActiveX (HKLM-x32\...\Adobe Flash Player ActiveX) (Version: 15.0.0.239 - Adobe Systems Incorporated)
Adobe Flash Player 15 Plugin (HKLM-x32\...\Adobe Flash Player Plugin) (Version: 15.0.0.239 - Adobe Systems Incorporated)
Adobe Reader X (10.1.12) MUI (HKLM-x32\...\{AC76BA86-7AD7-FFFF-7B44-AA0000000001}) (Version: 10.1.12 - Adobe Systems Incorporated)
Adobe Shockwave Player 12.1 (HKLM-x32\...\Adobe Shockwave Player) (Version: 12.1.3.153 - Adobe Systems, Inc.)
Advanced SystemCare 7 (HKLM-x32\...\Advanced SystemCare 7_is1) (Version: 7.4.0 - IObit)
Amazon Cloud Player (HKCU\...\Amazon Amazon Cloud Player) (Version: 2.4.0.33 - Amazon Services LLC)
Amazon Kindle (HKCU\...\Amazon Kindle) (Version:  - Amazon)
Amazon Send to Kindle (HKLM-x32\...\SendToKindle) (Version: 1.0.0.192 - Amazon)
AMD APP SDK Runtime (Version: 2.5.709.2 - Advanced Micro Devices Inc.) Hidden
AMD Catalyst Install Manager (HKLM\...\{3BF3599D-7F28-C60B-1C5D-82BFD4E5EF33}) (Version: 3.0.838.0 - Advanced Micro Devices, Inc.)
Apple Application Support (HKLM-x32\...\{83CAF0DE-8D3B-4C37-A631-2B8F16EC3031}) (Version: 3.1 - Apple Inc.)
Apple Mobile Device Support (HKLM\...\{BDD99690-3541-4619-9D2A-3CDDB3E15F9E}) (Version: 8.0.5.6 - Apple Inc.)
Apple Software Update (HKLM-x32\...\{789A5B64-9DD9-4BA5-915A-F0FC0A1B7BFE}) (Version: 2.1.3.127 - Apple Inc.)
Arcadesafari (HKCU\...\Arcadesafari) (Version:  - Arcadesafari)
Audacity 2.0 (HKLM-x32\...\Audacity_is1) (Version:  - Audacity Team)
AuthenTec TrueAPI (Version: 1.3.0.144 - AuthenTec, Inc.) Hidden
AVG 2013 (Version: 13.0.2897 - AVG Technologies) Hidden
AVG 2013 (Version: 13.0.2899 - AVG Technologies) Hidden
AVG 2013 (Version: 13.0.2904 - AVG Technologies) Hidden
AVG 2014 (HKLM\...\AVG) (Version: 2014.0.4765 - AVG Technologies)
AVG PC TuneUp 2014 (en-US) (x32 Version: 14.0.1001.489 - AVG) Hidden
AVG PC TuneUp 2014 (HKLM-x32\...\AVG PC TuneUp) (Version: 14.0.1001.489 - AVG)
AVG PC TuneUp 2014 (x32 Version: 14.0.1001.489 - AVG) Hidden
AVG SafeGuard toolbar (HKLM-x32\...\AVG SafeGuard toolbar) (Version: 18.1.9.799 - AVG Technologies)
Bejeweled 3 (x32 Version: 2.2.0.97 - WildTangent) Hidden
Bing Bar (HKLM-x32\...\{3365E735-48A6-4194-9988-CE59AC5AE503}) (Version: 7.3.132.0 - Microsoft Corporation)
Blackhawk Striker 2 (x32 Version: 2.2.0.95 - WildTangent) Hidden
Bonjour (HKLM\...\{6E3610B2-430D-4EB0-81E3-2B57E8B9DE8D}) (Version: 3.0.0.10 - Apple Inc.)
CameraHelperMsi (x32 Version: 13.31.1038.0 - Logitech) Hidden
Catalyst Control Center - Branding (x32 Version: 1.00.0000 - Advanced Micro Devices, Inc.) Hidden
Catalyst Control Center (x32 Version: 2011.0930.2209.37895 - Advanced Micro Devices, Inc.) Hidden
Catalyst Control Center Graphics Previews Common (x32 Version: 2011.0930.2209.37895 - Advanced Micro Devices, Inc.) Hidden
Catalyst Control Center InstallProxy (x32 Version: 2011.0930.2209.37895 - Advanced Micro Devices, Inc.) Hidden
Catalyst Control Center Localization All (x32 Version: 2011.0930.2209.37895 - Advanced Micro Devices, Inc.) Hidden
Catalyst Control Center Profiles Mobile (x32 Version: 2011.0930.2209.37895 - Advanced Micro Devices, Inc.) Hidden
CCC Help Chinese Standard (x32 Version: 2011.0930.2208.37895 - Advanced Micro Devices, Inc.) Hidden
CCC Help Chinese Traditional (x32 Version: 2011.0930.2208.37895 - Advanced Micro Devices, Inc.) Hidden
CCC Help Czech (x32 Version: 2011.0930.2208.37895 - Advanced Micro Devices, Inc.) Hidden
CCC Help Danish (x32 Version: 2011.0930.2208.37895 - Advanced Micro Devices, Inc.) Hidden
CCC Help Dutch (x32 Version: 2011.0930.2208.37895 - Advanced Micro Devices, Inc.) Hidden
CCC Help English (x32 Version: 2011.0930.2208.37895 - Advanced Micro Devices, Inc.) Hidden
CCC Help Finnish (x32 Version: 2011.0930.2208.37895 - Advanced Micro Devices, Inc.) Hidden
CCC Help French (x32 Version: 2011.0930.2208.37895 - Advanced Micro Devices, Inc.) Hidden
CCC Help German (x32 Version: 2011.0930.2208.37895 - Advanced Micro Devices, Inc.) Hidden
CCC Help Greek (x32 Version: 2011.0930.2208.37895 - Advanced Micro Devices, Inc.) Hidden
CCC Help Hungarian (x32 Version: 2011.0930.2208.37895 - Advanced Micro Devices, Inc.) Hidden
CCC Help Italian (x32 Version: 2011.0930.2208.37895 - Advanced Micro Devices, Inc.) Hidden
CCC Help Japanese (x32 Version: 2011.0930.2208.37895 - Advanced Micro Devices, Inc.) Hidden
CCC Help Korean (x32 Version: 2011.0930.2208.37895 - Advanced Micro Devices, Inc.) Hidden
CCC Help Norwegian (x32 Version: 2011.0930.2208.37895 - Advanced Micro Devices, Inc.) Hidden
CCC Help Polish (x32 Version: 2011.0930.2208.37895 - Advanced Micro Devices, Inc.) Hidden
CCC Help Portuguese (x32 Version: 2011.0930.2208.37895 - Advanced Micro Devices, Inc.) Hidden
CCC Help Russian (x32 Version: 2011.0930.2208.37895 - Advanced Micro Devices, Inc.) Hidden
CCC Help Spanish (x32 Version: 2011.0930.2208.37895 - Advanced Micro Devices, Inc.) Hidden
CCC Help Swedish (x32 Version: 2011.0930.2208.37895 - Advanced Micro Devices, Inc.) Hidden
CCC Help Thai (x32 Version: 2011.0930.2208.37895 - Advanced Micro Devices, Inc.) Hidden
CCC Help Turkish (x32 Version: 2011.0930.2208.37895 - Advanced Micro Devices, Inc.) Hidden
ccc-utility64 (Version: 2011.0930.2209.37895 - Advanced Micro Devices, Inc.) Hidden
CCleaner (HKLM\...\CCleaner) (Version: 5.00 - Piriform)
Chuzzle Deluxe (x32 Version: 2.2.0.95 - WildTangent) Hidden
Cradle of Rome 2 (x32 Version: 2.2.0.98 - WildTangent) Hidden
Criminal Minds (HKLM-x32\...\510006264) (Version:  - Oberon Media)
CyberLink PowerDVD (HKLM-x32\...\InstallShield_{DEC235ED-58A4-4517-A278-C41E8DAEAB3B}) (Version: 10.0.5.4504 - CyberLink Corp.)
CyberLink PowerDVD (x32 Version: 10.0.5.4504 - CyberLink Corp.) Hidden
CyberLink YouCam (HKLM-x32\...\InstallShield_{01FB4998-33C4-4431-85ED-079E3EEFE75D}) (Version: 3.5.4.5822 - CyberLink Corp.)
CyberLink YouCam (x32 Version: 3.5.4.5822 - CyberLink Corp.) Hidden
D3DX10 (x32 Version: 15.4.2368.0902 - Microsoft) Hidden
Definition Update for Microsoft Office 2010 (KB2899521) 32-Bit Edition (HKLM-x32\...\{90140000-003D-0000-0000-0000000FF1CE}_Office14.SingleImage_{E48DACEA-5789-4CC5-8584-2E268C560131}) (Version:  - Microsoft)
Dexster v3.8 (HKLM-x32\...\Dexster_is1) (Version:  - )
Dora's World Adventure (x32 Version: 2.2.0.95 - WildTangent) Hidden
Driver Booster 2 (HKLM-x32\...\Driver Booster_is1) (Version: 2.0 - IObit)
erLT (x32 Version: 1.20.138.34 - Logitech, Inc.) Hidden
ESU for Microsoft Windows 7 SP1 (HKLM-x32\...\{E96CAA2A-0244-4A2A-8403-0C3C9534778B}) (Version: 2.1.1 - Hewlett-Packard)
Evernote v. 4.2.3 (HKLM-x32\...\{F761359C-9CED-45AE-9A51-9D6605CD55C4}) (Version: 4.2.3.22 - Evernote Corp.)
F5 Networks VPN Client for Windows (HKLM-x32\...\{6D4839CB-28B4-4070-8CA7-612CA92CA3D0}) (Version: 60.2010.0408.1513 - F5 Networks)
Farm Frenzy (x32 Version: 2.2.0.98 - WildTangent) Hidden
Farmscapes (x32 Version: 2.2.0.98 - WildTangent) Hidden
FATE (x32 Version: 2.2.0.97 - WildTangent) Hidden
FFmpeg v0.6.2 for Audacity (HKLM-x32\...\FFmpeg for Audacity_is1) (Version:  - )
FileZilla Client 3.7.3 (HKLM-x32\...\FileZilla Client) (Version: 3.7.3 - Tim Kosse)
Final Drive Fury (x32 Version: 2.2.0.95 - WildTangent) Hidden
Ghost Whisperer (HKLM-x32\...\510006920) (Version:  - Oberon Media)
Google Chrome (HKLM-x32\...\Google Chrome) (Version: 39.0.2171.71 - Google Inc.)
Google Update Helper (x32 Version: 1.3.25.11 - Google Inc.) Hidden
Hewlett-Packard ACLM.NET v1.2.2.3 (x32 Version: 1.00.0000 - Hewlett-Packard Company) Hidden
High-Definition Video Playback (x32 Version: 11.1.11500.4.273 - Nero AG) Hidden
Hoyle Card Games (x32 Version: 2.2.0.95 - WildTangent) Hidden
HP 3D DriveGuard (HKLM\...\{DFB497E0-CE3F-40FC-9596-FC7A48775DE4}) (Version: 4.1.16.1 - Hewlett-Packard Company)
HP Application Assistant (HKLM\...\{6032497A-4479-462B-ADB8-A0A372BB9A23}) (Version: 1.0.409.3882 - Hewlett-Packard)
HP Auto (Version: 1.0.12935.3667 - Hewlett-Packard Company) Hidden
HP Client Services (Version: 1.1.12938.3539 - Hewlett-Packard) Hidden
HP CoolSense (HKLM-x32\...\{16B7BDA1-B967-4D2D-8B27-E12727C28350}) (Version: 2.10.3 - Hewlett-Packard Company)
HP Customer Experience Enhancements (x32 Version: 6.0.1.8 - Hewlett-Packard) Hidden
HP Documentation (HKLM-x32\...\{54F0ED3B-BD05-4B41-BCFC-E03FE2DDFF1D}) (Version: 1.1.0.0 - Hewlett-Packard)
HP Games (HKLM-x32\...\WildTangent hp Master Uninstall) (Version: 1.0.2.5 - WildTangent)
HP Launch Box (HKLM\...\{5A847522-375C-4D05-BD3D-88C450CC047F}) (Version: 1.1.5 - Hewlett-Packard Company)
HP MovieStore (HKLM-x32\...\{9008D736-35CA-40DB-A2BE-5F32D954E5AA}) (Version: 2.1.21091.0 - Hewlett-Packard Company)
HP MovieStore (x32 Version: 2.1.091 - Hewlett-Packard) Hidden
HP On Screen Display (HKLM-x32\...\{ED1BD69A-07E3-418C-91F1-D856582581BF}) (Version: 1.3.5 - Hewlett-Packard Company)
HP Power Manager (HKLM-x32\...\{7E799992-5DA0-4A1A-9443-B1836B063FEC}) (Version: 1.4.8 - Hewlett-Packard Company)
HP Quick Launch (HKLM-x32\...\{53B17A98-5BF0-40BC-AAFF-850A357975AC}) (Version: 2.7.2 - Hewlett-Packard Company)
HP QuickWeb (HKLM-x32\...\{BB4FC2AD-DF12-4EE1-8AA7-2C0A26B5E2FB}) (Version: 3.1.1.10197 - Hewlett-Packard Company)
HP Recovery Manager (x32 Version: 2.0.0 - Hewlett-Packard) Hidden
HP Security Assistant (HKLM\...\{0576788F-2993-455F-80CD-980114095103}) (Version: 1.0.11 - Hewlett-Packard)
HP Setup (HKLM-x32\...\{F5E7D9AF-60F6-4A30-87E3-4EA94D322CE1}) (Version: 9.0.15076.3891 - Hewlett-Packard Company)
HP Setup Manager (HKLM-x32\...\{AE856388-AFAD-4753-81DF-D96B19D0A17C}) (Version: 1.2.14901.3869 - Hewlett-Packard Company)
HP SimplePass 2012 (HKLM-x32\...\{423FBEB8-21C6-4720-A8DA-B19B06FDB607}) (Version: 5.3.1.7 - Hewlett-Packard)
HP Software Framework (HKLM-x32\...\{962CB079-85E6-405F-8704-1C62365AE46F}) (Version: 4.5.10.1 - Hewlett-Packard Company)
HP Support Assistant (HKLM-x32\...\{E35A3B13-78CD-4967-8AC8-AA9FDA693EDE}) (Version: 7.4.45.4 - Hewlett-Packard Company)
iCloud (HKLM\...\{2AAF09D5-4B3F-4975-B6A9-ECE2631FC942}) (Version: 4.0.5.20 - Apple Inc.)
IDT Audio (HKLM-x32\...\{E3A5A8AB-58F6-45FF-AFCB-C9AE18C05001}) (Version: 1.0.6381.0 - IDT)
Intel PROSet Wireless (Version:  - ) Hidden
Intel® Control Center (HKLM-x32\...\{F8A9085D-4C7A-41a9-8A77-C8998A96C421}) (Version: 1.2.1.1007 - Intel Corporation)
Intel® Display Audio Driver (HKLM-x32\...\{F0E3AD40-2BBD-4360-9C76-B9AC9A5886EA}) (Version: 6.14.00.3074 - Intel Corporation)
Intel® Identity Protection Technology 1.2.22.0 (HKLM-x32\...\{387B63A5-5016-1015-B06B-A9A1030E3125}) (Version: 1.2.22.0 - Intel Corporation)
Intel® Management Engine Components (HKLM-x32\...\{65153EA5-8B6E-43B6-857B-C6E4FC25798A}) (Version: 7.0.0.1144 - Intel Corporation)
Intel® PROSet/Wireless for Bluetooth® + High Speed (HKLM\...\{37EC048A-81A2-452A-8D1F-3BE2018E767D}) (Version: 15.1.0.0096 - Intel Corporation)
Intel® PROSet/Wireless Software for Bluetooth® Technology (HKLM\...\{0EF86E06-C755-4C6F-8E47-2528D0546C0A}) (Version: 1.1.1.0581 - Intel Corporation)
Intel® Rapid Storage Technology (HKLM-x32\...\{3E29EE6C-963A-4aae-86C1-DC237C4A49FC}) (Version: 10.6.0.1002 - Intel Corporation)
Intel® WiDi (HKLM-x32\...\{7257132D-7F65-41E6-A90F-43BF6099461A}) (Version: 2.1.42.0 - Intel Corporation)
Intel® PROSet/Wireless WiFi Software (HKLM\...\{E2D0B67F-8032-4E11-87C6-C8C721D331B3}) (Version: 15.01.0500.0903 - Intel Corporation)
IObit Malware Fighter (HKLM-x32\...\IObit Malware Fighter_is1) (Version: 2.4 - IObit)
IObit Uninstaller (HKLM-x32\...\IObitUninstall) (Version: 4.0.4.25 - IObit)
iTunes (HKLM\...\{2ABBBD91-91E5-4AD7-929A-FE15D1DC0576}) (Version: 12.0.1.26 - Apple Inc.)
Jewel Match 3 (x32 Version: 2.2.0.98 - WildTangent) Hidden
Jewel Quest Mysteries: The Seventh Gate Collector's Edition (x32 Version: 2.2.0.98 - WildTangent) Hidden
John Deere Drive Green (x32 Version: 2.2.0.95 - WildTangent) Hidden
join.me (HKCU\...\JoinMe) (Version: 1.5.2.225 - LogMeIn, Inc.)
Junk Mail filter update (x32 Version: 15.4.3502.0922 - Microsoft Corporation) Hidden
LAME v3.99.3 (for Windows) (HKLM-x32\...\LAME_is1) (Version:  - )
Letters from Nowhere 2 (x32 Version: 2.2.0.97 - WildTangent) Hidden
Linkury Smartbar (HKLM-x32\...\{B01AAC47-D5D7-4A9A-AFC0-1C2C23AE8991}) (Version: 1.6.1.835 - Linkury Inc.)
Linkury Smartbar Engine (HKCU\...\{af838f39-f0e5-4afb-b090-3c9d46ed3c83}) (Version: 1.6.1.835 - Linkury Inc.)
Logitech Vid HD (HKLM-x32\...\Logitech Vid) (Version: 7.2 (7248) - Logitech Inc..)
Logitech Webcam Software (HKLM-x32\...\{D40EB009-0499-459c-A8AF-C9C110766215}) (Version: 2.0 - Logitech Inc.)
Luxor HD (x32 Version: 2.2.0.98 - WildTangent) Hidden
LWS Facebook (x32 Version: 13.31.1038.0 - Logitech) Hidden
LWS Gallery (x32 Version: 13.31.1038.0 - Logitech) Hidden
LWS Help_main (x32 Version: 13.31.1044.0 - Logitech) Hidden
LWS Launcher (x32 Version: 13.31.1038.0 - Logitech) Hidden
LWS Motion Detection (x32 Version: 13.20.1176.0 - Logitech) Hidden
LWS Pictures And Video (x32 Version: 13.31.1038.0 - Logitech) Hidden
LWS Twitter (x32 Version: 13.30.1346.0 - Logitech) Hidden
LWS Video Mask Maker (x32 Version: 13.30.1379.0 - Logitech) Hidden
LWS VideoEffects (Version: 13.30.1379.0 - Logitech) Hidden
LWS Webcam Software (x32 Version: 13.31.1038.0 - Logitech) Hidden
LWS WLM Plugin (x32 Version: 1.30.1201.0 - Logitech) Hidden
LWS YouTube Plugin (x32 Version: 13.31.1038.0 - Logitech) Hidden
Mah Jong Medley (x32 Version: 2.2.0.95 - WildTangent) Hidden
Malwarebytes Anti-Malware version 2.0.4.1028 (HKLM-x32\...\Malwarebytes Anti-Malware_is1) (Version: 2.0.4.1028 - Malwarebytes Corporation)
McAfee Online Backup (Version: 1.16.4.0 - McAfee, Inc.) Hidden
McAfee Online Backup (x32 Version:  - McAfee, Inc.) Hidden
McAfee Security Scan Plus (HKLM\...\McAfee Security Scan) (Version: 3.8.150.1 - McAfee, Inc.)
McAfee SiteAdvisor (HKLM-x32\...\{35ED3F83-4BDC-4c44-8EC6-6A8301C7413A}) (Version: 3.7.156 - McAfee, Inc.)
McAfee Total Protection (HKLM-x32\...\MSC) (Version: 13.6.1367 - McAfee, Inc.)
Mesh Runtime (x32 Version: 15.4.5722.2 - Microsoft Corporation) Hidden
Microsoft .NET Framework 4.5.1 (HKLM\...\{92FB6C44-E685-45AD-9B20-CADF4CABA132} - 1033) (Version: 4.5.50938 - Microsoft Corporation)
Microsoft .NET Framework 4.5.1 (Version: 4.5.50938 - Microsoft Corporation) Hidden
Microsoft Application Error Reporting (Version: 12.0.6015.5000 - Microsoft Corporation) Hidden
Microsoft IntelliPoint 8.2 (HKLM\...\Microsoft IntelliPoint 8.2) (Version: 8.20.468.0 - Microsoft Corporation)
Microsoft IntelliPoint 8.2 (Version: 8.20.468.0 - Microsoft Corporation) Hidden
Microsoft Office Access MUI (English) 2010 (x32 Version: 14.0.7015.1000 - Microsoft Corporation) Hidden
Microsoft Office Access Setup Metadata MUI (English) 2010 (x32 Version: 14.0.7015.1000 - Microsoft Corporation) Hidden
Microsoft Office Excel MUI (English) 2010 (x32 Version: 14.0.7015.1000 - Microsoft Corporation) Hidden
Microsoft Office Home and Student 2010 (HKLM-x32\...\Office14.SingleImage) (Version: 14.0.7015.1000 - Microsoft Corporation)
Microsoft Office Office 64-bit Components 2010 (Version: 14.0.7015.1000 - Microsoft Corporation) Hidden
Microsoft Office OneNote MUI (English) 2010 (x32 Version: 14.0.7015.1000 - Microsoft Corporation) Hidden
Microsoft Office Outlook MUI (English) 2010 (x32 Version: 14.0.7015.1000 - Microsoft Corporation) Hidden
Microsoft Office PowerPoint MUI (English) 2010 (x32 Version: 14.0.7015.1000 - Microsoft Corporation) Hidden
Microsoft Office Proof (English) 2010 (x32 Version: 14.0.7015.1000 - Microsoft Corporation) Hidden
Microsoft Office Proof (French) 2010 (x32 Version: 14.0.7015.1000 - Microsoft Corporation) Hidden
Microsoft Office Proof (Spanish) 2010 (x32 Version: 14.0.7015.1000 - Microsoft Corporation) Hidden
Microsoft Office Proofing (English) 2010 (x32 Version: 14.0.7015.1000 - Microsoft Corporation) Hidden
Microsoft Office Publisher MUI (English) 2010 (x32 Version: 14.0.7015.1000 - Microsoft Corporation) Hidden
Microsoft Office Shared 64-bit MUI (English) 2010 (Version: 14.0.7015.1000 - Microsoft Corporation) Hidden
Microsoft Office Shared 64-bit Setup Metadata MUI (English) 2010 (Version: 14.0.7015.1000 - Microsoft Corporation) Hidden
Microsoft Office Shared MUI (English) 2010 (x32 Version: 14.0.7015.1000 - Microsoft Corporation) Hidden
Microsoft Office Shared Setup Metadata MUI (English) 2010 (x32 Version: 14.0.7015.1000 - Microsoft Corporation) Hidden
Microsoft Office Single Image 2010 (x32 Version: 14.0.7015.1000 - Microsoft Corporation) Hidden
Microsoft Office Word MUI (English) 2010 (x32 Version: 14.0.7015.1000 - Microsoft Corporation) Hidden
Microsoft Silverlight (HKLM\...\{89F4137D-6C26-4A84-BDB8-2E5A4BB71E00}) (Version: 5.1.30514.0 - Microsoft Corporation)
Microsoft SQL Server 2005 Compact Edition [ENU] (HKLM-x32\...\{F0B430D1-B6AA-473D-9B06-AA3DD01FD0B8}) (Version: 3.1.0000 - Microsoft Corporation)
Microsoft Visual C++ 2005 Redistributable (HKLM-x32\...\{710f4c1c-cc18-4c49-8cbf-51240c89a1a2}) (Version: 8.0.61001 - Microsoft Corporation)
Microsoft Visual C++ 2005 Redistributable (HKLM-x32\...\{7299052b-02a4-4627-81f2-1818da5d550d}) (Version: 8.0.56336 - Microsoft Corporation)
Microsoft Visual C++ 2005 Redistributable (HKLM-x32\...\{837b34e3-7c30-493c-8f6a-2b0f04e2912c}) (Version: 8.0.59193 - Microsoft Corporation)
Microsoft Visual C++ 2005 Redistributable (x64) (HKLM\...\{6ce5bae9-d3ca-4b99-891a-1dc6c118a5fc}) (Version: 8.0.59192 - Microsoft Corporation)
Microsoft Visual C++ 2005 Redistributable (x64) (HKLM\...\{ad8a2fa1-06e7-4b0d-927d-6e54b3d31028}) (Version: 8.0.61000 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.17 (HKLM\...\{8220EEFE-38CD-377E-8595-13398D740ACE}) (Version: 9.0.30729 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.4148 (HKLM\...\{4B6C7001-C7D6-3710-913E-5BC23FCE91E6}) (Version: 9.0.30729.4148 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.6161 (HKLM\...\{5FCE6D76-F5DC-37AB-B2B8-22AB8CEDB1D4}) (Version: 9.0.30729.6161 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17 (HKLM-x32\...\{9A25302D-30C0-39D9-BD6F-21E6EC160475}) (Version: 9.0.30729 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148 (HKLM-x32\...\{1F1C2DFC-2D24-3E06-BCB8-725134ADF989}) (Version: 9.0.30729.4148 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161 (HKLM-x32\...\{9BE518E6-ECC6-35A9-88E4-87755C07200F}) (Version: 9.0.30729.6161 - Microsoft Corporation)
Microsoft Visual C++ 2010  x64 Redistributable - 10.0.30319 (HKLM\...\{DA5E371C-6333-3D8A-93A4-6FD5B20BCC6E}) (Version: 10.0.30319 - Microsoft Corporation)
Microsoft Visual C++ 2010  x86 Redistributable - 10.0.40219 (HKLM-x32\...\{F0C3E5D1-1ADE-321E-8167-68EF0DE699A5}) (Version: 10.0.40219 - Microsoft Corporation)
Microsoft WSE 3.0 Runtime (x32 Version: 3.0.5305.0 - Microsoft Corp.) Hidden
MotoHelper 2.1.32 Driver 5.4.0 (HKLM-x32\...\MotoHelper) (Version: 2.1.32 - Motorola)
MotoHelper MergeModules (x32 Version: 1.2.0 - Motorola) Hidden
Motorola Mobile Drivers Installation 5.4.0 (Version: 5.4.0 - Motorola Inc.) Hidden
Mozilla Firefox 27.0 (x86 en-US) (HKLM-x32\...\Mozilla Firefox 27.0 (x86 en-US)) (Version: 27.0 - Mozilla)
Mozilla Firefox 33.1 (x86 en-US) (HKCU\...\Mozilla Firefox 33.1 (x86 en-US)) (Version: 33.1 - Mozilla)
Mozilla Maintenance Service (HKLM-x32\...\MozillaMaintenanceService) (Version: 27.0 - Mozilla)
Mplayer 0.6.9 (HKLM-x32\...\Mplayer) (Version: 0.6.9 - )
MSVCRT (x32 Version: 15.4.2862.0708 - Microsoft) Hidden
MSVCRT_amd64 (x32 Version: 15.4.2862.0708 - Microsoft) Hidden
MSXML 4.0 SP2 (KB954430) (HKLM-x32\...\{86493ADD-824D-4B8E-BD72-8C5DCDC52A71}) (Version: 4.20.9870.0 - Microsoft Corporation)
MSXML 4.0 SP2 (KB973688) (HKLM-x32\...\{F662A8E6-F4DC-41A2-901E-8C11F044BDEC}) (Version: 4.20.9876.0 - Microsoft Corporation)
Nero 11 Kwik Themes Basic (x32 Version: 11.0.11200.12.0 - Nero AG) Hidden
Nero Audio Pack 1 (x32 Version: 11.0.11500.110.0 - Nero AG) Hidden
Nero Core Components 11 (x32 Version: 11.0.16300.1.23 - Nero AG) Hidden
Nero Kwik Media (HKLM-x32\...\{22758D8F-E023-44ED-8647-3C6985ABF663}) (Version: 11.2.00900 - Nero AG)
Nero Kwik Media (x32 Version: 1.14.11600.19.100 - Nero AG) Hidden
Nero Kwik Media Help (CHM) (x32 Version: 11.0.10300 - Nero AG) Hidden
Nero SharedVideoCodecs (x32 Version: 1.0.11500.1.5 - Nero AG) Hidden
Nero Update (x32 Version: 11.0.11500.28.0 - Nero AG) Hidden
nero.prerequisites.msi (x32 Version: 11.0.20010 - Nero AG) Hidden
opensource (x32 Version: 1.0.14960.3876 - Your Company Name) Hidden
Penguins! (x32 Version: 2.2.0.98 - WildTangent) Hidden
Plants vs. Zombies - Game of the Year (x32 Version: 2.2.0.98 - WildTangent) Hidden
PlayReady PC Runtime x86 (HKLM-x32\...\{CCA5EAAD-92F4-4B7A-B5EE-14294C66AB61}) (Version: 1.3.0 - Microsoft Corporation)
Poker Superstars III (x32 Version: 2.2.0.95 - WildTangent) Hidden
Polar Bowler (x32 Version: 2.2.0.97 - WildTangent) Hidden
Polar Golfer (x32 Version: 2.2.0.98 - WildTangent) Hidden
PX Profile Update (x32 Version: 1.00.1. - AMD) Hidden
RealDownloader (x32 Version: 17.0.15.4 - RealNetworks, Inc.) Hidden
RealDownloader (x32 Version: 17.0.15.7 - RealNetworks) Hidden
RealNetworks - Microsoft Visual C++ 2008 Runtime (x32 Version: 9.0 - RealNetworks, Inc) Hidden
RealNetworks - Microsoft Visual C++ 2010 Runtime (Version: 10.0 - RealNetworks, Inc) Hidden
RealNetworks - Microsoft Visual C++ 2010 Runtime (x32 Version: 10.0 - RealNetworks, Inc) Hidden
RealPlayer Cloud (HKLM-x32\...\RealPlayer 17.0) (Version: 17.0.15 - RealNetworks)
Realtek Ethernet Controller Driver (HKLM-x32\...\{8833FFB6-5B0C-4764-81AA-06DFEED9A476}) (Version: 7.41.216.2011 - Realtek)
Realtek PCIE Card Reader (HKLM-x32\...\{C1594429-8296-4652-BF54-9DBE4932A44C}) (Version: 6.1.7601.83 - Realtek Semiconductor Corp.)
RealUpgrade 1.1 (x32 Version: 1.1.0 - RealNetworks, Inc.) Hidden
Renesas Electronics USB 3.0 Host Controller Driver (HKLM-x32\...\InstallShield_{5442DAB8-7177-49E1-8B22-09A049EA5996}) (Version: 2.1.19.0 - Renesas Electronics Corporation)
Renesas Electronics USB 3.0 Host Controller Driver (x32 Version: 2.1.19.0 - Renesas Electronics Corporation) Hidden
RollerCoaster Tycoon 3: Platinum (x32 Version: 2.2.0.98 - WildTangent) Hidden
SAMSUNG USB Driver for Mobile Phones (HKLM\...\{D0795B21-0CDA-4a92-AB9E-6E92D8111E44}) (Version: 1.5.45.0 - SAMSUNG Electronics Co., Ltd.)
Sendori (HKLM-x32\...\Sendori) (Version: 2.0.17 - Sendori, Inc.)
Service Pack 2 for Microsoft Office 2010 (KB2687455) 32-Bit Edition (HKLM-x32\...\{90140000-003D-0000-0000-0000000FF1CE}_Office14.SingleImage_{DE28B448-32E8-4E8F-84F0-A52B21A49B5B}) (Version:  - Microsoft)
Service Pack 2 for Microsoft Office 2010 (KB2687455) 32-Bit Edition (x32 Version:  - Microsoft) Hidden
Shared C Run-time for x64 (HKLM\...\{EF79C448-6946-4D71-8134-03407888C054}) (Version: 10.0.0 - McAfee)
Skype Click to Call (HKLM-x32\...\{6D1221A9-17BF-4EC0-81F2-27D30EC30701}) (Version: 7.3.16540.9015 - Microsoft Corporation)
Skype™ 6.14 (HKLM-x32\...\{7A3C7E05-EE37-47D6-99E1-2EB05A3DA3F7}) (Version: 6.14.104 - Skype Technologies S.A.)
Smart Defrag 3 (HKLM-x32\...\Smart Defrag 3_is1) (Version: 3.2 - IObit)
SUABnR (HKLM-x32\...\InstallShield_{2485354C-6B65-4978-BB91-CCE61442377B}) (Version: 1.1.0.13103_1 - Samsung Electronics Co., Ltd.)
SUABnR (x32 Version: 1.1.0.13103_1 - Samsung Electronics Co., Ltd.) Hidden
Surfing Protection (HKLM-x32\...\IObit Surfing Protection_is1) (Version: 1.0 - IObit)
swMSM (x32 Version: 12.0.0.1 - Adobe Systems, Inc) Hidden
Synaptics TouchPad Driver (HKLM\...\SynTPDeinstKey) (Version: 15.3.29.0 - Synaptics Incorporated)
The Treasures of Mystery Island: The Ghost Ship (x32 Version: 2.2.0.98 - WildTangent) Hidden
The Weather Channel App (HKLM-x32\...\The Weather Channel App) (Version:  - )
Torchlight (x32 Version: 2.2.0.98 - WildTangent) Hidden
TuneUp 3.0.7.0 (HKLM-x32\...\TuneUpMedia) (Version: 3.0.7.0 - TuneUp Media, Inc.)
Update for Microsoft Access 2010 (KB2553446) 32-Bit Edition (HKLM-x32\...\{90140000-003D-0000-0000-0000000FF1CE}_Office14.SingleImage_{B4A38370-2ADB-46B0-A1B0-0C4A2F7DCA31}) (Version:  - Microsoft)
Update for Microsoft Excel 2010 (KB2889935) 32-Bit Edition (HKLM-x32\...\{90140000-003D-0000-0000-0000000FF1CE}_Office14.SingleImage_{153CD843-3EDC-412C-95B1-F36237DF8415}) (Version:  - Microsoft)
Update for Microsoft Filter Pack 2.0 (KB2878281) 32-Bit Edition (HKLM-x32\...\{90140000-002A-0000-1000-0000000FF1CE}_Office14.SingleImage_{302A8FE3-EBF5-486C-A431-16A1CD914443}) (Version:  - Microsoft)
Update for Microsoft Filter Pack 2.0 (KB2878281) 32-Bit Edition (HKLM-x32\...\{90140000-003D-0000-0000-0000000FF1CE}_Office14.SingleImage_{302A8FE3-EBF5-486C-A431-16A1CD914443}) (Version:  - Microsoft)
Update for Microsoft InfoPath 2010 (KB2817369) 32-Bit Edition (HKLM-x32\...\{90140000-003D-0000-0000-0000000FF1CE}_Office14.SingleImage_{4EEA3D3E-989C-4DF4-AB0A-3042C0C12AA3}) (Version:  - Microsoft)
Update for Microsoft Office 2010 (KB2589298) 32-Bit Edition (HKLM-x32\...\{90140000-003D-0000-0000-0000000FF1CE}_Office14.SingleImage_{DADF7E25-FFA4-4D02-BE84-1DAE62C18516}) (Version:  - Microsoft)
Update for Microsoft Office 2010 (KB2589352) 32-Bit Edition (HKLM-x32\...\{90140000-002A-0000-1000-0000000FF1CE}_Office14.SingleImage_{F4284D93-7AE8-4309-8CF3-9AD394F35F3A}) (Version:  - Microsoft)
Update for Microsoft Office 2010 (KB2589352) 32-Bit Edition (HKLM-x32\...\{90140000-003D-0000-0000-0000000FF1CE}_Office14.SingleImage_{F4284D93-7AE8-4309-8CF3-9AD394F35F3A}) (Version:  - Microsoft)
Update for Microsoft Office 2010 (KB2589375) 32-Bit Edition (HKLM-x32\...\{90140000-003D-0000-0000-0000000FF1CE}_Office14.SingleImage_{287A1E92-9E41-4BC1-8920-B3D0E9220800}) (Version:  - Microsoft)
Update for Microsoft Office 2010 (KB2589386) 32-Bit Edition (HKLM-x32\...\{90140000-003D-0000-0000-0000000FF1CE}_Office14.SingleImage_{A4F91D60-654C-4892-BFD3-0D41ADA649B6}) (Version:  - Microsoft)
Update for Microsoft Office 2010 (KB2597087) 32-Bit Edition (HKLM-x32\...\{90140000-003D-0000-0000-0000000FF1CE}_Office14.SingleImage_{9D69691D-823D-4C3E-9B12-563A3F520366}) (Version:  - Microsoft)
Update for Microsoft Office 2010 (KB2687275) 32-Bit Edition (HKLM-x32\...\{90140000-003D-0000-0000-0000000FF1CE}_Office14.SingleImage_{0B7744D2-1FDD-4843-9987-7CE11B79F370}) (Version:  - Microsoft)
Update for Microsoft Office 2010 (KB2687502) 32-Bit Edition (HKLM-x32\...\{90140000-001F-0409-0000-0000000FF1CE}_Office14.SingleImage_{7DE7DF97-82FE-4B3A-AB8D-1621F9CC464A}) (Version:  - Microsoft)
Update for Microsoft Office 2010 (KB2760631) 32-Bit Edition (HKLM-x32\...\{90140000-003D-0000-0000-0000000FF1CE}_Office14.SingleImage_{35698CB7-AAA2-4577-B505-DBFF504AEF23}) (Version:  - Microsoft)
Update for Microsoft Office 2010 (KB2794737) 32-Bit Edition (HKLM-x32\...\{90140000-003D-0000-0000-0000000FF1CE}_Office14.SingleImage_{5AA578BB-759C-40FD-9661-A737C0884541}) (Version:  - Microsoft)
Update for Microsoft Office 2010 (KB2825635) 32-Bit Edition (HKLM-x32\...\{90140000-003D-0000-0000-0000000FF1CE}_Office14.SingleImage_{F1A20C69-9FE5-40FD-9CD5-84EABC2EF64A}) (Version:  - Microsoft)
Update for Microsoft Office 2010 (KB2837581) 32-Bit Edition (HKLM-x32\...\{90140000-003D-0000-0000-0000000FF1CE}_Office14.SingleImage_{334FB202-28D7-4BA4-8BC9-4FE4AB233EA0}) (Version:  - Microsoft)
Update for Microsoft Office 2010 (KB2837602) 32-Bit Edition (HKLM-x32\...\{90140000-002A-0000-1000-0000000FF1CE}_Office14.SingleImage_{8158D96B-083A-4FE4-8587-B5D0F49FE4B8}) (Version:  - Microsoft)
Update for Microsoft Office 2010 (KB2837602) 32-Bit Edition (HKLM-x32\...\{90140000-003D-0000-0000-0000000FF1CE}_Office14.SingleImage_{8158D96B-083A-4FE4-8587-B5D0F49FE4B8}) (Version:  - Microsoft)
Update for Microsoft Office 2010 (KB2837606) 32-Bit Edition (HKLM-x32\...\{90140000-003D-0000-0000-0000000FF1CE}_Office14.SingleImage_{B0D672F7-883E-4279-8E75-D97A5445AB46}) (Version:  - Microsoft)
Update for Microsoft Office 2010 (KB2878252) 32-Bit Edition (HKLM-x32\...\{90140000-003D-0000-0000-0000000FF1CE}_Office14.SingleImage_{B0DB9F71-E0F7-4FE6-8925-35B860CAC0C4}) (Version:  - Microsoft)
Update for Microsoft Office 2010 (KB2881028) 32-Bit Edition (HKLM-x32\...\{90140000-001F-0C0A-0000-0000000FF1CE}_Office14.SingleImage_{794A0574-4E2F-4D58-B2A0-D7460ACDC85C}) (Version:  - Microsoft)
Update for Microsoft Office 2010 (KB2889828) 32-Bit Edition (HKLM-x32\...\{90140000-001F-040C-0000-0000000FF1CE}_Office14.SingleImage_{C1954E2B-1672-4E5C-B564-F8CB2D08345B}) (Version:  - Microsoft)
Update for Microsoft OneNote 2010 (KB2837595) 32-Bit Edition (HKLM-x32\...\{90140000-002A-0000-1000-0000000FF1CE}_Office14.SingleImage_{51CCA922-A0CC-47C4-8910-6936D97CAC2E}) (Version:  - Microsoft)
Update for Microsoft OneNote 2010 (KB2837595) 32-Bit Edition (HKLM-x32\...\{90140000-003D-0000-0000-0000000FF1CE}_Office14.SingleImage_{51CCA922-A0CC-47C4-8910-6936D97CAC2E}) (Version:  - Microsoft)
Update for Microsoft Outlook 2010 (KB2687567) 32-Bit Edition (HKLM-x32\...\{90140000-001A-0409-0000-0000000FF1CE}_Office14.SingleImage_{DCE104A1-1875-4469-A83D-A5BFA6C4640F}) (Version:  - Microsoft)
Update for Microsoft Outlook 2010 (KB2687567) 32-Bit Edition (HKLM-x32\...\{90140000-003D-0000-0000-0000000FF1CE}_Office14.SingleImage_{2AB483F1-C86E-427A-83B4-23889B03512D}) (Version:  - Microsoft)
Update for Microsoft PowerPoint 2010 (KB2837579) 32-Bit Edition (HKLM-x32\...\{90140000-0018-0409-0000-0000000FF1CE}_Office14.SingleImage_{334AA0A1-2BB1-4D74-B66A-2B2C4D9C2C87}) (Version:  - Microsoft)
Update for Microsoft PowerPoint 2010 (KB2878251) 32-Bit Edition (HKLM-x32\...\{90140000-003D-0000-0000-0000000FF1CE}_Office14.SingleImage_{521F54B6-E2E5-462D-946E-8161830DDF18}) (Version:  - Microsoft)
Update for Microsoft SharePoint Workspace 2010 (KB2760601) 32-Bit Edition (HKLM-x32\...\{90140000-002A-0000-1000-0000000FF1CE}_Office14.SingleImage_{F9F5A080-AF38-4966-9A6B-C43DCA465035}) (Version:  - Microsoft)
Update for Microsoft Visio 2010 (KB2880526) 32-Bit Edition (HKLM-x32\...\{90140000-003D-0000-0000-0000000FF1CE}_Office14.SingleImage_{7B29D8B8-6A87-496C-A65E-B935E740448A}) (Version:  - Microsoft)
Update for Microsoft Visio Viewer 2010 (KB2837587) 32-Bit Edition (HKLM-x32\...\{90140000-003D-0000-0000-0000000FF1CE}_Office14.SingleImage_{38CF30E4-3348-4BD1-A859-B630C355A56F}) (Version:  - Microsoft)
Update Installer for WildTangent Games App (x32 Version:  - WildTangent) Hidden
UpdateService (x32 Version: 1.0.0 - RealNetworks, Inc.) Hidden
Validity WBF DDK (HKLM\...\{79174AF2-6CB1-42F5-981E-66DCA49391D0}) (Version: 4.3.205.0 - Validity Sensors, Inc.)
Verizon Wireless Software Upgrade Assistant - Samsung(ar) (HKLM-x32\...\{A3070098-A41D-42D9-B6D3-2EF15285E719}) (Version: 2.14.0605 - Samsung Electronics Co., Ltd.)
Verizon Wireless Software Utility Application for Android - Samsung (HKLM-x32\...\{B5300E76-AA13-4542-8E0E-776A280FE47E}) (Version: 2.14.0503 - Samsung Electronics Co., Ltd.)
Video Downloader (x32 Version: 1.0.0 - RealNetworks) Hidden
VIP Access SDK (1.1.0.4)  (HKLM-x32\...\VIP Access SDK) (Version: 1.1.0.4 - Symantec Inc.)
Virtual Villagers 4 - The Tree of Life (x32 Version: 2.2.0.98 - WildTangent) Hidden
Visual Studio 2010 x64 Redistributables (HKLM\...\{21B133D6-5979-47F0-BE1C-F6A6B304693F}) (Version: 13.0.0.1 - AVG Technologies)
Visual Studio 2012 x64 Redistributables (HKLM\...\{8C775E70-A791-4DA8-BCC3-6AB7136F4484}) (Version: 14.0.0.1 - AVG Technologies)
Visual Studio 2012 x86 Redistributables (HKLM-x32\...\{98EFF19A-30AB-4E4B-B943-F06B1C63EBF8}) (Version: 14.0.0.1 - AVG Technologies CZ, s.r.o.)
WeightWatchers Connections 2010 Portal (HKLM-x32\...\{4496E9B5-56AF-4A9C-BC02-BCBF63824224}) (Version: 1.0 - WeightWatchers)
WildTangent Games App (HP Games) (x32 Version: 4.0.5.32 - WildTangent) Hidden
Windows Live Communications Platform (x32 Version: 15.4.3502.0922 - Microsoft Corporation) Hidden
Windows Live Essentials (HKLM-x32\...\WinLiveSuite) (Version: 15.4.3555.0308 - Microsoft Corporation)
Windows Live Essentials (x32 Version: 15.4.3502.0922 - Microsoft Corporation) Hidden
Windows Live ID Sign-in Assistant (Version: 7.250.4232.0 - Microsoft Corporation) Hidden
Windows Live Installer (x32 Version: 15.4.3502.0922 - Microsoft Corporation) Hidden
Windows Live Language Selector (Version: 15.4.3555.0308 - Microsoft Corporation) Hidden
Windows Live Mail (x32 Version: 15.4.3502.0922 - Microsoft Corporation) Hidden
Windows Live Mesh (x32 Version: 15.4.3502.0922 - Microsoft Corporation) Hidden
Windows Live Mesh ActiveX Control for Remote Connections (HKLM-x32\...\{2902F983-B4C1-44BA-B85D-5C6D52E2C441}) (Version: 15.4.5722.2 - Microsoft Corporation)
Windows Live Messenger (x32 Version: 15.4.3538.0513 - Microsoft Corporation) Hidden
Windows Live MIME IFilter (Version: 15.4.3502.0922 - Microsoft Corporation) Hidden
Windows Live Movie Maker (x32 Version: 15.4.3502.0922 - Microsoft Corporation) Hidden
Windows Live Photo Common (x32 Version: 15.4.3502.0922 - Microsoft Corporation) Hidden
Windows Live Photo Gallery (x32 Version: 15.4.3502.0922 - Microsoft Corporation) Hidden
Windows Live PIMT Platform (x32 Version: 15.4.3508.1109 - Microsoft Corporation) Hidden
Windows Live Remote Client (Version: 15.4.5722.2 - Microsoft Corporation) Hidden
Windows Live Remote Client Resources (Version: 15.4.5722.2 - Microsoft Corporation) Hidden
Windows Live Remote Service (Version: 15.4.5722.2 - Microsoft Corporation) Hidden
Windows Live Remote Service Resources (Version: 15.4.5722.2 - Microsoft Corporation) Hidden
Windows Live SOXE (x32 Version: 15.4.3502.0922 - Microsoft Corporation) Hidden
Windows Live SOXE Definitions (x32 Version: 15.4.3502.0922 - Microsoft Corporation) Hidden
Windows Live UX Platform (x32 Version: 15.4.3502.0922 - Microsoft Corporation) Hidden
Windows Live UX Platform Language Pack (x32 Version: 15.4.3508.1109 - Microsoft Corporation) Hidden
Windows Live Writer (x32 Version: 15.4.3502.0922 - Microsoft Corporation) Hidden
Windows Live Writer Resources (x32 Version: 15.4.3502.0922 - Microsoft Corporation) Hidden
Youtube Downloader HD v. 2.9.6 (HKLM-x32\...\Youtube Downloader HD_is1) (Version:  - YoutubeDownloaderHD.com)
Zuma's Revenge (x32 Version: 2.2.0.98 - WildTangent) Hidden

========================= Devices: ================================


========================= Memory info: ===================================

Percentage of memory in use: 56%
Total physical RAM: 8139.86 MB
Available physical RAM: 3510.29 MB
Total Pagefile: 16277.9 MB
Available Pagefile: 10184.13 MB
Total Virtual: 4095.88 MB
Available Virtual: 3975.45 MB

========================= Partitions: =====================================

1 Drive c: () (Fixed) (Total:905.8 GB) (Free:780.73 GB) NTFS
2 Drive d: (Recovery) (Fixed) (Total:21.54 GB) (Free:2.32 GB) NTFS
3 Drive e: (HP_TOOLS) (Fixed) (Total:3.96 GB) (Free:1.07 GB) FAT32

========================= Users: ========================================

User accounts for \\TRISH-LAPTOP

Administrator            Guest                    Trish                    

========================= Restore Points ==================================

28-11-2014 18:12:03 Removed Blio.
02-12-2014 21:21:24 Windows Update
06-12-2014 03:42:58 Windows Update

**** End of log ****
 



#4 Budapest

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Posted 06 December 2014 - 05:30 PM

You seem to have AVG and McAfee installed on your computer. I would keep one and uninstall the other.

 

Also, uninstall both of these:

  • IObit
  • TuneUp 3.0.7.0

The power of accurate observation is commonly called cynicism by those who haven't got it.

—George Bernard Shaw

#5 cheercoachTrish

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Posted 06 December 2014 - 05:32 PM

With AVG and McAfee....is one better than the other?


Edited by cheercoachTrish, 06 December 2014 - 05:35 PM.


#6 Budapest

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Posted 06 December 2014 - 05:45 PM

If you paid for one of them, keep the one you paid for. Otherwise I would keep AVG, although I have no strong preference either way.


The power of accurate observation is commonly called cynicism by those who haven't got it.

—George Bernard Shaw

#7 cheercoachTrish

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Posted 06 December 2014 - 06:07 PM

I uninstalled IOBIT.  Now when I am trying to uninstall AVG, I am getting this message...Please wait until the current program is finished uninstalling or being changed.  I even restarted the computer and I still get this message.  But it doesn't seem to be doing anything.


Edited by cheercoachTrish, 06 December 2014 - 06:07 PM.


#8 Budapest

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Posted 06 December 2014 - 06:09 PM

Try running the AVG Remover:

http://download.avg.com/filedir/util/AVG_Remover.exe
The power of accurate observation is commonly called cynicism by those who haven't got it.

—George Bernard Shaw

#9 cheercoachTrish

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Posted 06 December 2014 - 06:16 PM

Thank you...that worked.  I am to uninstall anything related to IOBit, right?  ie...Advanced System Care, Driver booster, etc. 

 

And I deleted all AVG programs... AVG tuneup, etc.


Edited by cheercoachTrish, 06 December 2014 - 06:17 PM.


#10 Budapest

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Posted 06 December 2014 - 06:35 PM

Yes I would remove anything related to AVG and IOBit. Also remove TuneUp 3.0.7.0".
The power of accurate observation is commonly called cynicism by those who haven't got it.

—George Bernard Shaw

#11 cheercoachTrish

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Posted 06 December 2014 - 06:39 PM

Okay...I uninstalled everything dealing with AVG and IOBit, as well as TuneUp.  I have 149 processes running now.  This seems like a lot.  ??



#12 Budapest

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Posted 06 December 2014 - 06:50 PM

Press the Windows key, type "cmd" and press enter. A black screen (command prompt) should open. In the black screen type:

tasklist > %UserProfile%\Desktop\process.txt

 

This will create a file on your desktop called process.txt. Double-click on the file to open it and then copy/paste the contents into your next reply.


The power of accurate observation is commonly called cynicism by those who haven't got it.

—George Bernard Shaw

#13 cheercoachTrish

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Posted 06 December 2014 - 06:54 PM

Image Name                     PID Session Name        Session#    Mem Usage
========================= ======== ================ =========== ============
System Idle Process              0 Services                   0         24 K
System                           4 Services                   0      7,324 K
smss.exe                       368 Services                   0      1,528 K
csrss.exe                      744 Services                   0      5,784 K
wininit.exe                    844 Services                   0      5,076 K
csrss.exe                      868 Console                    1     33,488 K
services.exe                   908 Services                   0     21,168 K
lsass.exe                      924 Services                   0     15,648 K
lsm.exe                        932 Services                   0      5,328 K
winlogon.exe                   968 Console                    1      8,844 K
svchost.exe                    384 Services                   0     11,316 K
TrueSuiteService.exe           748 Services                   0      5,204 K
svchost.exe                   1032 Services                   0     12,824 K
atiesrxx.exe                  1088 Services                   0      5,164 K
svchost.exe                   1164 Services                   0     24,920 K
svchost.exe                   1208 Services                   0    210,348 K
svchost.exe                   1252 Services                   0     21,968 K
svchost.exe                   1288 Services                   0     53,344 K
stacsv64.exe                  1324 Services                   0      9,580 K
UMVPFSrv.exe                  1356 Services                   0      4,184 K
audiodg.exe                   1408 Services                   0     26,796 K
svchost.exe                   1488 Services                   0      6,544 K
hpservice.exe                 1600 Services                   0      5,424 K
atieclxx.exe                  1640 Console                    1      7,616 K
WUDFHost.exe                  1720 Services                   0      8,028 K
dwm.exe                       2040 Console                    1     80,824 K
TouchControl.exe               928 Console                    1     14,376 K
explorer.exe                  1260 Console                    1     87,988 K
svchost.exe                   1888 Services                   0     35,560 K
BioMonitor.exe                1648 Console                    1      5,084 K
wlanext.exe                   2100 Services                   0     19,036 K
conhost.exe                   2108 Services                   0      3,228 K
spoolsv.exe                   2192 Services                   0     12,888 K
taskhost.exe                  2228 Console                    1     15,004 K
svchost.exe                   2300 Services                   0      7,668 K
svchost.exe                   2336 Services                   0     16,460 K
armsvc.exe                    2452 Services                   0      4,052 K
AESTSr64.exe                  2476 Services                   0      3,516 K
AppleMobileDeviceService.     2504 Services                   0     11,164 K
taskeng.exe                   2512 Console                    1      7,308 K
devmonsrv.exe                 2620 Services                   0      6,852 K
mDNSResponder.exe             2752 Services                   0      6,940 K
svchost.exe                   2804 Services                   0      5,272 K
SkypeC2CAutoUpdateSvc.exe     2824 Services                   0      4,924 K
SkypeC2CPNRSvc.exe            2888 Services                   0     28,512 K
EvtEng.exe                    3016 Services                   0     16,468 K
F5InstallerService.exe        3064 Services                   0      4,500 K
svchost.exe                   2420 Services                   0     14,136 K
HPClientServices.exe          3008 Services                   0      8,876 K
HPDrvMntSvc.exe               3104 Services                   0      3,652 K
HPWMISVC.exe                  3152 Services                   0      5,236 K
RIconMan.exe                  3172 Services                   0      6,740 K
jhi_service.exe               3204 Services                   0      4,736 K
mbamscheduler.exe             3272 Services                   0     10,680 K
mbamservice.exe               3536 Services                   0     98,252 K
mfevtps.exe                   3612 Services                   0      9,064 K
MotoHelperService.exe         3632 Services                   0      9,560 K
mbam.exe                      3744 Console                    1     47,512 K
rundll32.exe                  3872 Console                    1      6,056 K
rundll32.exe                  1920 Console                    1      5,612 K
rndlresolversvc.exe           4236 Services                   0      4,108 K
rpdsvc.exe                    4308 Services                   0     61,260 K
RealPlayerUpdateSvc.exe       4532 Services                   0      7,788 K
MotoHelperAgent.exe           4632 Console                    1     10,216 K
RegSrvc.exe                   4936 Services                   0      8,372 K
YCMMirage.exe                 4644 Console                    1        528 K
svchost.exe                   4244 Services                   0      6,008 K
WLIDSVC.EXE                   4984 Services                   0     15,936 K
ZeroConfigService.exe         2720 Services                   0     16,800 K
WLIDSVCM.EXE                  4528 Services                   0      4,232 K
WmiPrvSE.exe                  4880 Services                   0     12,024 K
WmiPrvSE.exe                  4908 Services                   0     14,876 K
unsecapp.exe                  4964 Services                   0      5,888 K
SendoriSvc.exe                4756 Services                   0     12,196 K
obexsrv.exe                   4452 Services                   0      7,056 K
unsecapp.exe                  5216 Console                    1      6,752 K
McAPExe.exe                   5936 Services                   0      7,472 K
Sendori.Service.exe           5344 Services                   0     35,232 K
svchost.exe                   3260 Services                   0      6,336 K
igfxtray.exe                  9600 Console                    1      8,432 K
hkcmd.exe                     9620 Console                    1      8,012 K
igfxpers.exe                  9756 Console                    1     11,284 K
SynTPEnh.exe                  9828 Console                    1     15,252 K
rundll32.exe                  9864 Console                    1     10,540 K
ipoint.exe                   10028 Console                    1     17,128 K
sttray64.exe                 10168 Console                    1     20,016 K
Vid.exe                      10220 Console                    1     63,968 K
Amazon Music Helper.exe       9728 Console                    1     13,076 K
SSScheduler.exe              10184 Console                    1     10,804 K
rpsystray.exe                 9588 Console                    1      7,704 K
UA.exe                       10164 Console                    1     26,180 K
IAStorIcon.exe                9892 Console                    1     24,848 K
nusb3mon.exe                 10352 Console                    1      5,852 K
hpqwutils.exe                10512 Console                    1     14,168 K
HPOSD.exe                    10712 Console                    1     14,332 K
CoolSense.exe                10808 Console                    1      8,384 K
mediasrv.exe                 11124 Services                   0      8,344 K
LWS.exe                      10256 Console                    1     12,780 K
HPMSGSVC.exe                 10340 Console                    1     11,464 K
SendoriTray.exe              10772 Console                    1      1,756 K
PDVD10Serv.exe               11040 Console                    1      5,708 K
brs.exe                      11168 Console                    1      4,464 K
iTunesHelper.exe              1156 Console                    1     13,908 K
realsched.exe                10528 Console                    1        360 K
CCleaner64.exe                4980 Console                    1        996 K
downloader2.exe              10696 Console                    1      9,380 K
btplayerctrl.exe             11184 Console                    1      6,000 K
CameraHelperShell.exe         9776 Console                    1     24,068 K
hpqwmiex.exe                 10600 Services                   0      6,892 K
SearchIndexer.exe            10740 Services                   0     42,664 K
SynTPHelper.exe              11504 Console                    1      4,908 K
iPodService.exe              11580 Services                   0      7,176 K
COCIManager.exe              11304 Console                    1      7,852 K
wmpnetwk.exe                 12336 Services                   0     11,688 K
svchost.exe                  12468 Services                   0     16,344 K
dllhost.exe                  12944 Services                   0      8,180 K
MOM.exe                      12984 Console                    1      4,848 K
CCC.exe                      11608 Console                    1      4,292 K
BTHSAmpPalService.exe         8976 Services                   0      5,336 K
BTHSSecurityMgr.exe           8680 Services                   0     10,336 K
HPSA_Service.exe              9680 Services                   0     25,232 K
IAStorDataMgrSvc.exe          6696 Services                   0     21,488 K
PresentationFontCache.exe     6576 Services                   0     23,104 K
LMS.exe                       6532 Services                   0      5,096 K
MOBKbackup.exe                4044 Services                   0     22,964 K
MOBKbackup.exe                7712 Console                    1      6,428 K
NASvc.exe                    10260 Services                   0      6,624 K
svchost.exe                   9536 Services                   0     29,964 K
UNS.exe                       5732 Services                   0      7,940 K
McPvTray.exe                  6708 Console                    1      9,868 K
SeaPort.EXE                   7696 Services                   0      9,704 K
firefox.exe                   6904 Console                    1    468,492 K
plugin-container.exe          6832 Console                    1     19,748 K
FlashPlayerPlugin_15_0_0_     6396 Console                    1     11,276 K
FlashPlayerPlugin_15_0_0_     8980 Console                    1     30,688 K
mfefire.exe                   4480 Services                   0      8,740 K
mcshield.exe                  4320 Services                   0    274,880 K
McUICnt.exe                   7704 Console                    1     84,240 K
McSvHost.exe                 12396 Services                   0     39,456 K
mcsacore.exe                  8232 Services                   0      7,016 K
saUI.exe                     13112 Console                    1      6,628 K
cmd.exe                       1388 Console                    1      3,480 K
conhost.exe                  11816 Console                    1      6,564 K
tasklist.exe                 10084 Console                    1      6,372 K
 



#14 Budapest

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Posted 06 December 2014 - 07:03 PM

You seem to have a lot of Hewlett-Packard processes running - particularity related to HP SimplePass. Do you use this software?

Let's run a couple of scans and see if they turn up anything malicious.

Please download AdwCleaner by Xplode and save to your Desktop.
  • Double-click on AdwCleaner.exe to run the tool.
    Vista/Windows 7/8 users right-click and select Run As Administrator.
  • Click on the Scan button.
  • AdwCleaner will begin...be patient as the scan may take some time to complete.
  • After the scan has finished, click on the Report button...a logfile (AdwCleaner[R0].txt) will open in Notepad for review.
  • After reviewing the log, click on the Clean button.
  • Press OK when asked to close all programs and follow the onscreen prompts.
  • Press OK again to allow AdwCleaner to restart the computer and complete the removal process.
  • After rebooting, a logfile report (AdwCleaner[S0].txt) will open automatically.
  • Copy and paste the contents of that logfile in your next reply.
  • A copy of all logfiles are saved in the C:\AdwCleaner folder which was created when running the tool.
  • -- Note: The contents of the AdwCleaner log file may be confusing. Unless you see a program name that you recognize and know should not be removed, don't worry about it. If you see an entry you want to keep, return to AdwCleaner before cleaning...all detected items will be listed (and checked) in each tab. Click on each one and uncheck any items you want to keep (except you cannot uncheck Chrome and Firefox preferences lines).
Please download Junkware Removal Tool to your desktop.
  • Shut down your protection software now to avoid potential conflicts.
  • Run the tool by double-clicking it. If you are using Windows Vista, 7, or 8; instead of double-clicking, right-mouse click JRT.exe and select "Run as Administrator".
  • The tool will open and start scanning your system.
  • Please be patient as this can take a while to complete depending on your system's specifications.
  • On completion, a log (JRT.txt) is saved to your desktop and will automatically open.
  • Post the contents of JRT.txt into your next message.

The power of accurate observation is commonly called cynicism by those who haven't got it.

—George Bernard Shaw

#15 cheercoachTrish

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Posted 06 December 2014 - 07:07 PM

I have no idea what that program is.  My laptop is an HP, but that is the only HP thing that I am aware of.  I will initiate the above.  Thanks!!






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