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Recurring Limited Access Wireless Connectivity Issue


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#1 RoadRock

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Posted 06 December 2014 - 01:02 AM

Hello,

 

Recently I have been experiencing recurring internet connectivity issues. Roughly every 30 minutes, my laptop will report limited connectivity to my home's wireless network and I will lose internet access. Disconnecting and reconnecting to the wireless network will allow me to temporarily regain internet access (up until my computer inevitably loses its internet connection again due to the limited connectivity issue). This issue appeared suddenly, but I suspect it might be due to a virus of some kind (as I have neither installed any software recently nor have I tampered with my computer's internet settings). I also believe the wireless network is fully functional as I am able to access internet at all times using other computers and wifi devices (even when my laptop is reporting limited connectivity). I ran a Norton 360 Full System Scan and a Malwarebytes Anti-malware scan but to no avail.

 

Any and all help would be greatly appreciated.



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#2 splico

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Posted 06 December 2014 - 07:57 AM

Try to set static IP and check if the issues exists after. Try also disabling power managment of Wifi card in Device manager, I doubt that is the issue but can't  do no harm.


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#3 dc3

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Posted 06 December 2014 - 12:03 PM

What is the make and model of this computer?


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#4 mikey11

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Posted 06 December 2014 - 12:16 PM

something in your home or area could be interfering, cordless telephones are a big offender when it comes to this issue, when i say a cordless phone i dont mean a cell phone, i mean a cordless phone plugged into a home phone line, it could even be a neighbours phone in your area,

 

when i run into this problem i change the broadcast frequency of the router, most routers give you about 12 different channels, start at the highest one, if the problem keeps coming back move to the second highest and so on



#5 dc3

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Posted 06 December 2014 - 12:56 PM

something in your home or area could be interfering

RoadRock posted that other computer

 

 I am able to access internet at all times using other computers and wifi devices (even when my laptop is reporting limited connectivity). 

There isn't any indication that interference is the issue here.


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#6 RoadRock

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Posted 08 December 2014 - 03:08 PM

Thanks for the replies everyone.

 

What is the make and model of this computer?

 

It's a Digital Storm x15E Laptop (Model: 9150).

 

Try to set static IP and check if the issues exists after. Try also disabling power managment of Wifi card in Device manager, I doubt that is the issue but can't  do no harm.

 

I am unable to do so as it is a residential network (my ISP doesn't provide me with the option to establish a static IP).

 

something in your home or area could be interfering, cordless telephones are a big offender when it comes to this issue, when i say a cordless phone i dont mean a cell phone, i mean a cordless phone plugged into a home phone line, it could even be a neighbours phone in your area,

 

when i run into this problem i change the broadcast frequency of the router, most routers give you about 12 different channels, start at the highest one, if the problem keeps coming back move to the second highest and so on

 

Interference from the neighbor's cordless phone might be the issue. I've changed the channel per your advice. I'll try it out and report back. Thanks for your feedback. 



#7 RoadRock

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Posted 08 December 2014 - 10:53 PM

A quick update: Trying various channels has not resolved the issue.



#8 RoadRock

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Posted 10 December 2014 - 04:32 AM

Bump. I'm still having the same connectivity problem. Hopefully an admin might be able to chime in.



#9 RoadRock

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Posted 16 December 2014 - 01:13 AM

Well I finally solved the problem. Apparently my router was also giving off a hotspot signal which was interfering with my main wireless network. Once I called my ISP to deactivate the hotspot I no longer experienced intermittent signal loss. Thanks again for all those that chimed in.



#10 dc3

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Posted 16 December 2014 - 01:36 PM

Good to hear that you resolved the problem. :thumbup2:


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