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Infected w/ TrojanGen2 :( help appreciated!


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10 replies to this topic

#1 eidelman

eidelman

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Posted 06 December 2014 - 12:12 AM

hi all,

 

over the last few days, my symantec endpoint poritection has found, quarnetined, and then deleted various .exe files that it says are corrupted with a trojanGen2 virus. i've turned my computer off (and on) a few times now, and each time i eventually get the same warning message. in other words, even though it seems the problem is effectively dealt with, it obviously is not.

 

an online search brought me to this forum, and i've attached the DDS log and attach files and also pasted the log fuile below. any help is greatly appreciated!

 

cheers,

 

scott

 

 

DDS (Ver_2012-11-20.01) - NTFS_AMD64
Internet Explorer: 11.0.9600.17420  BrowserJavaVersion: 10.71.2
Run by Scott at 22:31:53 on 2014-12-05
Microsoft Windows 7 Professional   6.1.7601.1.1252.1.1033.18.12270.8894 [GMT -6:00]
.
AV: Symantec Endpoint Protection *Enabled/Updated* {63DF5164-9100-186D-2187-8DC619EFD8BF}
SP: Windows Defender *Disabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
SP: Symantec Endpoint Protection *Enabled/Updated* {D8BEB080-B73A-17E3-1B37-B6B462689202}
FW: Symantec Endpoint Protection *Enabled* {5BE4D041-DB6F-1935-0AD8-24F3E73C9FC4}
.
============== Running Processes ===============
.
C:\Windows\system32\lsm.exe
C:\Windows\system32\svchost.exe -k DcomLaunch
C:\Windows\system32\svchost.exe -k RPCSS
C:\Windows\system32\atiesrxx.exe
C:\Windows\System32\svchost.exe -k LocalServiceNetworkRestricted
C:\Windows\System32\svchost.exe -k LocalSystemNetworkRestricted
C:\Windows\system32\svchost.exe -k LocalService
C:\Windows\system32\svchost.exe -k netsvcs
C:\Windows\system32\svchost.exe -k GPSvcGroup
C:\Windows\system32\atieclxx.exe
C:\Windows\system32\svchost.exe -k NetworkService
C:\Windows\system32\WLANExt.exe
C:\Windows\System32\spoolsv.exe
C:\Windows\system32\svchost.exe -k LocalServiceNoNetwork
C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\armsvc.exe
C:\Program Files (x86)\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\Windows\system32\svchost.exe -k LocalServiceAndNoImpersonation
C:\Program Files (x86)\Dell\Dell Datasafe Online\NOBuAgent.exe
C:\Program Files (x86)\RealNetworks\RealDownloader\rndlresolversvc.exe
c:\program files (x86)\real\realplayer\RPDS\Bin\rpdsvc.exe
C:\Program Files (x86)\Real\UpdateService\RealPlayerUpdateSvc.exe
C:\Program Files (x86)\Symantec\Symantec Endpoint Protection\12.1.1000.157.105\Bin\ccSvcHst.exe
C:\Program Files (x86)\Dell DataSafe Local Backup\sftservice.EXE
C:\Windows\system32\svchost.exe -k imgsvc
C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSVC.EXE
C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSvcM.exe
C:\Windows\system32\taskhost.exe
C:\Windows\system32\wbem\wmiprvse.exe
C:\Windows\system32\svchost.exe -k NetworkServiceNetworkRestricted
C:\Windows\System32\WUDFHost.exe
C:\Program Files (x86)\Dell DataSafe Local Backup\TOASTER.EXE
C:\Windows\system32\Dwm.exe
C:\Windows\Explorer.EXE
C:\Windows\system32\SearchIndexer.exe
C:\Program Files (x86)\Dell DataSafe Local Backup\COMPONENTS\SCHEDULER\STSERVICE.EXE
C:\Program Files (x86)\Symantec\Symantec Endpoint Protection\12.1.1000.157.105\Bin\ccSvcHst.exe
C:\Program Files (x86)\Symantec\Symantec Endpoint Protection\12.1.1000.157.105\Bin64\Smc.exe
C:\Program Files (x86)\Dell DataSafe Local Backup\Components\DSUpdate\DSUpd.exe
C:\Program Files\Realtek\Audio\HDA\RAVCpl64.exe
C:\Windows\System32\rundll32.exe
C:\Windows\System32\rundll32.exe
C:\Program Files (x86)\Microsoft Office\Office14\MSOSYNC.EXE
C:\Program Files\McAfee Security Scan\3.8.150\SSScheduler.exe
C:\Program Files (x86)\Real\RealPlayer\RPDS\Bin64\rpsystray.exe
C:\Program Files (x86)\Intel\Intel® Rapid Storage Technology\IAStorIcon.exe
C:\Program Files (x86)\Multimedia Card Reader(9106)\ShwiconXP9106.exe
C:\Windows\system32\wbem\unsecapp.exe
C:\Program Files (x86)\Cyberlink\PowerDVD9\PDVD9Serv.exe
C:\Program Files (x86)\Cyberlink\Shared files\brs.exe
C:\Program Files (x86)\Roxio\OEM\Roxio Burn\RoxioBurnLauncher.exe
C:\Program Files (x86)\Real\RealPlayer\Update\realsched.exe
C:\Program Files (x86)\iTunes\iTunesHelper.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files (x86)\Roxio\OEM\Roxio Burn\Roxio Burn.exe
C:\Program Files (x86)\Mozilla Firefox\firefox.exe
C:\Program Files (x86)\Intel\Intel® Rapid Storage Technology\IAStorDataMgrSvc.exe
C:\Program Files (x86)\Nero\Update\NASvc.exe
C:\Program Files\Windows Media Player\wmpnetwk.exe
C:\Windows\system32\svchost.exe -k SDRSVC
C:\Program Files (x86)\Nero\SyncUP\SyncUP.exe
C:\Windows\Microsoft.Net\Framework64\v3.0\WPF\PresentationFontCache.exe
C:\Program Files (x86)\Nero\SyncUP\Nero.AndroidServer.exe
C:\Program Files\Common Files\Microsoft Shared\OfficeSoftwareProtectionPlatform\OSPPSVC.EXE
C:\Program Files (x86)\Symantec\Symantec Endpoint Protection\12.1.1000.157.105\Bin\SavUI.exe
C:\Windows\system32\AUDIODG.EXE
C:\Program Files (x86)\Mozilla Firefox\plugin-container.exe
C:\Windows\SysWOW64\Macromed\Flash\FlashPlayerPlugin_15_0_0_239.exe
C:\Windows\SysWOW64\Macromed\Flash\FlashPlayerPlugin_15_0_0_239.exe
C:\Program Files (x86)\Microsoft Office\Office14\WINWORD.EXE
C:\Windows\splwow64.exe
C:\Program Files (x86)\Common Files\Microsoft Shared\Source Engine\OSE.EXE
C:\Windows\system32\SearchProtocolHost.exe
C:\Windows\system32\SearchFilterHost.exe
C:\Windows\System32\cscript.exe
.
============== Pseudo HJT Report ===============
.
mWinlogon: Userinit = userinit.exe
BHO: MSS+ Identifier: {0E8A89AD-95D7-40EB-8D9D-083EF7066A01} - C:\Program Files\McAfee Security Scan\3.8.150\McAfeeMSS_IE.dll
BHO: RealNetworks Download and Record Plugin for Internet Explorer: {3049C3E9-B461-4BC5-8870-4C09146192CA} - C:\Program Files (x86)\RealNetworks\RealDownloader\BrowserPlugins\IE\rndlbrowserrecordplugin.dll
BHO: Symantec Intrusion Prevention: {6D53EC84-6AAE-4787-AEEE-F4628F01010C} - C:\Program Files (x86)\Symantec\Symantec Endpoint Protection\12.1.1000.157.105\Bin\IPS\IPSBHO.dll
BHO: Groove GFS Browser Helper: {72853161-30C5-4D22-B7F9-0BBC1D38A37E} - C:\Program Files (x86)\Microsoft Office\Office14\GROOVEEX.DLL
BHO: Java™ Plug-In SSV Helper: {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files (x86)\Java\jre7\bin\ssv.dll
BHO: Windows Live ID Sign-in Helper: {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
BHO: Office Document Cache Handler: {B4F3A835-0E21-4959-BA22-42B3008E02FF} - C:\Program Files (x86)\Microsoft Office\Office14\URLREDIR.DLL
BHO: Java™ Plug-In 2 SSV Helper: {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files (x86)\Java\jre7\bin\jp2ssv.dll
uRun: [OfficeSyncProcess] "C:\Program Files (x86)\Microsoft Office\Office14\MSOSYNC.EXE"
mRun: [IAStorIcon] C:\Program Files (x86)\Intel\Intel® Rapid Storage Technology\IAStorIcon.exe
mRun: [ShwiconXP9106] C:\Program Files (x86)\Multimedia Card Reader(9106)\ShwiconXP9106.exe
mRun: [StartCCC] "C:\Program Files (x86)\ATI Technologies\ATI.ACE\Core-Static\CLIStart.exe" MSRun
mRun: [THX Audio Control Panel] "C:\Program Files (x86)\Creative\THX TruStudio PC\THXAudioCP\THXAudio.exe" /r
mRun: [UpdReg] C:\Windows\UpdReg.EXE
mRun: [RemoteControl9] "C:\Program Files (x86)\CyberLink\PowerDVD9\PDVD9Serv.exe"
mRun: [PDVD9LanguageShortcut] "C:\Program Files (x86)\CyberLink\PowerDVD9\Language\Language.exe"
mRun: [BDRegion] C:\Program Files (x86)\Cyberlink\Shared Files\brs.exe
mRun: [Dell DataSafe Online] C:\Program Files (x86)\Dell\Dell Datasafe Online\NOBuClient.exe
mRun: [Adobe Reader Speed Launcher] "C:\Program Files (x86)\Adobe\Reader 10.0\Reader\Reader_sl.exe"
mRun: [Adobe ARM] "C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe"
mRun: [RoxWatchTray] "C:\Program Files (x86)\Common Files\Roxio Shared\OEM\12.0\SharedCOM\RoxWatchTray12OEM.exe"
mRun: [Desktop Disc Tool] "C:\Program Files (x86)\Roxio\OEM\Roxio Burn\RoxioBurnLauncher.exe"
mRun: [NeroLauncher] C:\Program Files (x86)\Nero\SyncUP\NeroLauncher.exe 900
mRun: [AccuWeatherWidget] "C:\Program Files (x86)\Dell Stage\Dell Stage\AccuWeather\accuweather.exe" "C:\Program Files (x86)\Dell Stage\Dell Stage\AccuWeather\start.umj" --startup
mRun: [APSDaemon] "C:\Program Files (x86)\Common Files\Apple\Apple Application Support\APSDaemon.exe"
mRun: [BCSSync] "C:\Program Files (x86)\Microsoft Office\Office14\BCSSync.exe" /DelayServices
mRun: [TkBellExe] "c:\program files (x86)\real\realplayer\Update\realsched.exe" -osboot
mRun: [iTunesHelper] "C:\Program Files (x86)\iTunes\iTunesHelper.exe"
mRun: [SunJavaUpdateSched] "C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe"
mRun: [QuickTime Task] "C:\Program Files (x86)\QuickTime\QTTask.exe" -atboottime
StartupFolder: C:\Users\Scott\AppData\Roaming\MICROS~1\Windows\STARTM~1\Programs\Startup\ZOOSKM~1.LNK - C:\Program Files (x86)\ZooskMessenger\ZooskMessenger.exe
StartupFolder: C:\PROGRA~3\MICROS~1\Windows\STARTM~1\Programs\Startup\MCAFEE~1.LNK - C:\Program Files\McAfee Security Scan\3.8.150\SSScheduler.exe
StartupFolder: C:\PROGRA~3\MICROS~1\Windows\STARTM~1\Programs\Startup\REALPL~1.LNK - C:\Program Files (x86)\Real\RealPlayer\RPDS\Bin64\rpsystray.exe
mPolicies-Explorer: NoActiveDesktop = dword:1
mPolicies-Explorer: NoActiveDesktopChanges = dword:1
mPolicies-System: ConsentPromptBehaviorAdmin = dword:5
mPolicies-System: ConsentPromptBehaviorUser = dword:3
mPolicies-System: EnableUIADesktopToggle = dword:0
IE: E&xport to Microsoft Excel - C:\PROGRA~2\MICROS~1\Office14\EXCEL.EXE/3000
IE: Se&nd to OneNote - C:\PROGRA~2\MICROS~1\Office14\ONBttnIE.dll/105
IE: {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - {5F7B1267-94A9-47F5-98DB-E99415F33AEC} - C:\Program Files (x86)\Windows Live\Writer\WriterBrowserExtension.dll
IE: {2670000A-7350-4f3c-8081-5663EE0C6C49} - {48E73304-E1D6-4330-914C-F5F514E3486C} - C:\Program Files (x86)\Microsoft Office\Office14\ONBttnIE.dll
IE: {789FE86F-6FC4-46A1-9849-EDE0DB0C95CA} - {FFFDC614-B694-4AE6-AB38-5D6374584B52} - C:\Program Files (x86)\Microsoft Office\Office14\ONBttnIELinkedNotes.dll
TCP: NameServer = 68.105.28.12 68.105.29.12 68.105.28.11
TCP: Interfaces\{18CDE7C1-203A-4801-984B-03D6988DC8B9} : DHCPNameServer = 68.105.28.12 68.105.29.12 68.105.28.11
Filter: text/xml - {807573E5-5146-11D5-A672-00B0D022E945} - C:\Program Files (x86)\Common Files\Microsoft Shared\OFFICE14\MSOXMLMF.DLL
Handler: cozi - {5356518D-FE9C-4E08-9C1F-1E872ECD367F} - c:\Program Files (x86)\Cozi Express\CoziProtocolHandler.dll
Handler: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:\Program Files (x86)\Common Files\Skype\Skype4COM.dll
Handler: wlpg - {E43EF6CD-A37A-4A9B-9E6F-83F89B8E6324} - C:\Program Files (x86)\Windows Live\Photo Gallery\AlbumDownloadProtocolHandler.dll
Notify: SEP - C:\Program Files (x86)\Symantec\Symantec Endpoint Protection\12.1.1000.157.105\Bin\WinLogoutNotifier.dll
SSODL: WebCheck - <orphaned>
SEH: Groove GFS Stub Execution Hook - {B5A7F190-DDA6-4420-B3BA-52453494E6CD} - C:\Program Files (x86)\Microsoft Office\Office14\GROOVEEX.DLL
x64-BHO: RealNetworks Download and Record Plugin for Internet Explorer: {3049C3E9-B461-4BC5-8870-4C09146192CA} - C:\Program Files (x86)\RealNetworks\RealDownloader\BrowserPlugins\IE\rndlbrowserrecordplugin64.dll
x64-BHO: Groove GFS Browser Helper: {72853161-30C5-4D22-B7F9-0BBC1D38A37E} - C:\Program Files\Microsoft Office\Office14\GROOVEEX.DLL
x64-BHO: Windows Live ID Sign-in Helper: {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
x64-BHO: Office Document Cache Handler: {B4F3A835-0E21-4959-BA22-42B3008E02FF} - C:\Program Files\Microsoft Office\Office14\URLREDIR.DLL
x64-BHO: Java™ Plug-In 2 SSV Helper: {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll
x64-Run: [RtHDVCpl] C:\Program Files\Realtek\Audio\HDA\RAVCpl64.exe -s
x64-Run: [RunDLLEntry_THXCfg] C:\Windows\System32\RunDLL32.exe C:\Windows\System32\THXCfg64.dll,RunDLLEntry THXCfg64
x64-Run: [RunDLLEntry_EptMon] C:\Windows\System32\RunDLL32.exe C:\Windows\System32\EptMon64.dll,RunDLLEntry EptMon64
x64-Run: [DellStage] "C:\Program Files (x86)\Dell Stage\Dell Stage\stage_primary.exe" "C:\Program Files (x86)\Dell Stage\Dell Stage\start.umj" --startup
x64-IE: {2670000A-7350-4f3c-8081-5663EE0C6C49} - {48E73304-E1D6-4330-914C-F5F514E3486C} - C:\Program Files\Microsoft Office\Office14\ONBttnIE.dll
x64-IE: {789FE86F-6FC4-46A1-9849-EDE0DB0C95CA} - {FFFDC614-B694-4AE6-AB38-5D6374584B52} - C:\Program Files\Microsoft Office\Office14\ONBttnIELinkedNotes.dll
x64-DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_27-windows-i586.cab
x64-DPF: {CAFEEFAC-0016-0000-0027-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_27-windows-i586.cab
x64-DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_27-windows-i586.cab
x64-Filter: text/xml - {807573E5-5146-11D5-A672-00B0D022E945} - C:\Program Files\Common Files\Microsoft Shared\OFFICE14\MSOXMLMF.DLL
x64-Handler: cozi - {5356518D-FE9C-4E08-9C1F-1E872ECD367F} - <orphaned>
x64-Handler: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - <orphaned>
x64-Handler: wlpg - {E43EF6CD-A37A-4A9B-9E6F-83F89B8E6324} - <orphaned>
x64-SSODL: WebCheck - <orphaned>
x64-SEH: Groove GFS Stub Execution Hook - {B5A7F190-DDA6-4420-B3BA-52453494E6CD} - C:\Program Files\Microsoft Office\Office14\GROOVEEX.DLL
.
================= FIREFOX ===================
.
FF - ProfilePath - C:\Users\Scott\AppData\Roaming\Mozilla\Firefox\Profiles\ivybvwrt.default\
FF - prefs.js: network.proxy.type - 0
FF - plugin: C:\PROGRA~2\MICROS~1\Office14\NPAUTHZ.DLL
FF - plugin: C:\PROGRA~2\MICROS~1\Office14\NPSPWRAP.DLL
FF - plugin: C:\Program Files (x86)\Adobe\Reader 10.0\Reader\AIR\nppdf32.dll
FF - plugin: C:\Program Files (x86)\Java\jre7\bin\dtplugin\npdeployJava1.dll
FF - plugin: C:\Program Files (x86)\Java\jre7\bin\plugin2\npjp2.dll
FF - plugin: c:\Program Files (x86)\Microsoft Silverlight\5.1.30514.0\npctrlui.dll
FF - plugin: c:\program files (x86)\real\realplayer\Netscape6\nprpplugin.dll
FF - plugin: C:\Program Files (x86)\Windows Live\Photo Gallery\NPWLPG.dll
FF - plugin: C:\ProgramData\RealNetworks\RealDownloader\BrowserPlugins\MozillaPlugins\nprndlchromebrowserrecordext.dll
FF - plugin: C:\ProgramData\RealNetworks\RealDownloader\BrowserPlugins\MozillaPlugins\nprndlhtml5videoshim.dll
FF - plugin: C:\ProgramData\RealNetworks\RealDownloader\BrowserPlugins\MozillaPlugins\nprndlpepperflashvideoshim.dll
FF - plugin: C:\Windows\SysWOW64\Macromed\Flash\NPSWF32_15_0_0_239.dll
.
============= SERVICES / DRIVERS ===============
.
R0 PxHlpa64;PxHlpa64;C:\Windows\System32\drivers\PxHlpa64.sys [2012-1-13 55856]
R0 SymDS;Symantec Data Store;C:\Windows\System32\drivers\SEP\0C0103E8\009D.105\x64\SymDS64.sys [2011-10-30 451192]
R0 SymEFA;Symantec Extended File Attributes;C:\Windows\System32\drivers\SEP\0C0103E8\009D.105\x64\SymEFA64.sys [2011-10-30 931448]
R1 BHDrvx64;BHDrvx64;C:\ProgramData\Symantec\Symantec Endpoint Protection\12.1.1000.157.105\Data\Definitions\BASHDefs\20141119.011\BHDrvx64.sys [2014-11-19 1586904]
R1 IDSVia64;IDSVia64;C:\ProgramData\Symantec\Symantec Endpoint Protection\12.1.1000.157.105\Data\Definitions\IPSDefs\20141205.002\IDSviA64.sys [2014-12-5 525016]
R1 SymIRON;Symantec Iron Driver;C:\Windows\System32\drivers\SEP\0C0103E8\009D.105\x64\Ironx64.sys [2011-10-30 171128]
R1 SYMNETS;Symantec Network Security WFP Driver;C:\Windows\System32\drivers\SEP\0C0103E8\009D.105\x64\symnets.sys [2011-10-30 386168]
R2 AMD External Events Utility;AMD External Events Utility;C:\Windows\System32\atiesrxx.exe [2012-1-13 203776]
R2 IAStorDataMgrSvc;Intel® Rapid Storage Technology;C:\Program Files (x86)\Intel\Intel® Rapid Storage Technology\IAStorDataMgrSvc.exe [2012-1-13 13592]
R2 NAUpdate;Nero Update;C:\Program Files (x86)\Nero\Update\NASvc.exe [2012-7-13 769432]
R2 NOBU;Dell DataSafe Online;C:\Program Files (x86)\Dell\Dell Datasafe Online\NOBuAgent.exe [2010-8-25 2823000]
R2 RealNetworks Downloader Resolver Service;RealNetworks Downloader Resolver Service;C:\Program Files (x86)\RealNetworks\RealDownloader\rndlresolversvc.exe [2014-6-10 39568]
R2 RealPlayer Cloud Service;RealPlayer Cloud Service;C:\Program Files (x86)\Real\RealPlayer\RPDS\Bin\rpdsvc.exe [2014-7-6 1141848]
R2 RealPlayerUpdateSvc;RealPlayer Update Service;C:\Program Files (x86)\Real\UpdateService\RealPlayerUpdateSvc.exe [2014-6-10 23552]
R2 SepMasterService;Symantec Endpoint Protection;C:\Program Files (x86)\Symantec\Symantec Endpoint Protection\12.1.1000.157.105\Bin\ccSvcHst.exe [2011-10-30 137224]
R2 SftService;SoftThinks Agent Service;C:\Program Files (x86)\Dell DataSafe Local Backup\SftService.exe [2012-1-13 1692480]
R3 AtiHDAudioService;ATI Function Driver for HD Audio Service;C:\Windows\System32\drivers\AtihdW76.sys [2012-1-13 115216]
R3 IntcDAud;Intel® Display Audio;C:\Windows\System32\drivers\IntcDAud.sys [2012-1-13 317440]
R3 k57nd60a;Broadcom NetLink ™ Gigabit Ethernet - NDIS 6.0;C:\Windows\System32\drivers\k57nd60a.sys [2012-1-13 406056]
S2 CLKMSVC10_9EC60124;CyberLink Product - 2012/01/13 15:47:32;C:\Program Files (x86)\Cyberlink\PowerDVD9\NavFilter\kmsvc.exe [2011-8-11 248304]
S2 clr_optimization_v4.0.30319_32;Microsoft .NET Framework NGEN v4.0.30319_X86;C:\Windows\Microsoft.NET\Framework\v4.0.30319\mscorsvw.exe [2013-9-11 105144]
S2 clr_optimization_v4.0.30319_64;Microsoft .NET Framework NGEN v4.0.30319_X64;C:\Windows\Microsoft.NET\Framework64\v4.0.30319\mscorsvw.exe [2013-9-11 124088]
S2 RoxWatch12;Roxio Hard Drive Watcher 12;C:\Program Files (x86)\Common Files\Roxio Shared\OEM\12.0\SharedCOM\RoxWatch12OEM.exe [2010-11-25 219632]
S2 SkypeUpdate;Skype Updater;C:\Program Files (x86)\Skype\Updater\Updater.exe [2013-10-23 172192]
S3 dmvsc;dmvsc;C:\Windows\System32\drivers\dmvsc.sys [2010-11-21 71168]
S3 IEEtwCollectorService;Internet Explorer ETW Collector Service;C:\Windows\System32\ieetwcollector.exe [2014-11-12 114688]
S3 McComponentHostService;McAfee Security Scan Component Host Service;C:\Program Files\McAfee Security Scan\3.8.150\McCHSvc.exe [2014-4-9 289256]
S3 netvsc;netvsc;C:\Windows\System32\drivers\netvsc60.sys [2010-11-21 168448]
S3 RdpVideoMiniport;Remote Desktop Video Miniport Driver;C:\Windows\System32\drivers\rdpvideominiport.sys [2014-10-16 19456]
S3 RoxMediaDB12OEM;RoxMediaDB12OEM;C:\Program Files (x86)\Common Files\Roxio Shared\OEM\12.0\SharedCOM\RoxMediaDB12OEM.exe [2010-11-25 1116656]
S3 StorSvc;Storage Service;C:\Windows\System32\svchost.exe -k LocalSystemNetworkRestricted [2009-7-13 27136]
S3 SyDvCtrl;SyDvCtrl;C:\Program Files (x86)\Symantec\Symantec Endpoint Protection\12.1.1000.157.105\Bin64\SyDvCtrl64.sys [2011-10-30 29664]
S3 SynthVid;SynthVid;C:\Windows\System32\drivers\VMBusVideoM.sys [2010-11-21 22528]
S3 TsUsbFlt;TsUsbFlt;C:\Windows\System32\drivers\TsUsbFlt.sys [2014-10-16 56832]
S3 TsUsbGD;Remote Desktop Generic USB Device;C:\Windows\System32\drivers\TsUsbGD.sys [2014-10-16 30208]
S3 USBAAPL64;Apple Mobile USB Driver;C:\Windows\System32\drivers\usbaapl64.sys [2014-7-28 54784]
S3 WatAdminSvc;Windows Activation Technologies Service;C:\Windows\System32\Wat\WatAdminSvc.exe [2012-1-20 1255736]
S4 wlcrasvc;Windows Live Mesh remote connections service;C:\Program Files\Windows Live\Mesh\wlcrasvc.exe [2010-9-22 57184]
.
=============== Created Last 30 ================
.
2014-11-18 23:11:20    728064    ----a-w-    C:\Windows\System32\kerberos.dll
2014-11-18 23:11:20    550912    ----a-w-    C:\Windows\SysWow64\kerberos.dll
2014-11-18 23:11:20    241152    ----a-w-    C:\Windows\System32\pku2u.dll
2014-11-18 23:11:20    186880    ----a-w-    C:\Windows\SysWow64\pku2u.dll
2014-11-12 09:11:29    1882624    ----a-w-    C:\Windows\System32\msxml3.dll
2014-11-12 09:10:59    3241984    ----a-w-    C:\Windows\System32\msi.dll
2014-11-12 09:10:58    2363904    ----a-w-    C:\Windows\SysWow64\msi.dll
2014-11-12 09:10:56    861696    ----a-w-    C:\Windows\System32\oleaut32.dll
2014-11-12 09:10:56    571904    ----a-w-    C:\Windows\SysWow64\oleaut32.dll
.
==================== Find3M  ====================
.
2014-11-26 15:36:08    71344    ----a-w-    C:\Windows\SysWow64\FlashPlayerCPLApp.cpl
2014-11-26 15:36:08    701104    ----a-w-    C:\Windows\SysWow64\FlashPlayerApp.exe
2014-11-06 04:04:03    2724864    ----a-w-    C:\Windows\System32\mshtml.tlb
2014-11-06 04:03:50    4096    ----a-w-    C:\Windows\System32\ieetwcollectorres.dll
2014-11-06 03:47:03    66560    ----a-w-    C:\Windows\System32\iesetup.dll
2014-11-06 03:46:12    580096    ----a-w-    C:\Windows\System32\vbscript.dll
2014-11-06 03:46:12    48640    ----a-w-    C:\Windows\System32\ieetwproxystub.dll
2014-11-06 03:44:28    88064    ----a-w-    C:\Windows\System32\MshtmlDac.dll
2014-11-06 03:30:22    144384    ----a-w-    C:\Windows\System32\ieUnatt.exe
2014-11-06 03:30:08    114688    ----a-w-    C:\Windows\System32\ieetwcollector.exe
2014-11-06 03:29:18    814080    ----a-w-    C:\Windows\System32\jscript9diag.dll
2014-11-06 03:28:20    2724864    ----a-w-    C:\Windows\SysWow64\mshtml.tlb
2014-11-06 03:23:57    6040064    ----a-w-    C:\Windows\System32\jscript9.dll
2014-11-06 03:20:18    968704    ----a-w-    C:\Windows\System32\MsSpellCheckingFacility.exe
2014-11-06 03:13:43    501248    ----a-w-    C:\Windows\SysWow64\vbscript.dll
2014-11-06 03:13:36    62464    ----a-w-    C:\Windows\SysWow64\iesetup.dll
2014-11-06 03:12:44    47616    ----a-w-    C:\Windows\SysWow64\ieetwproxystub.dll
2014-11-06 03:10:58    64000    ----a-w-    C:\Windows\SysWow64\MshtmlDac.dll
2014-11-06 03:07:29    77824    ----a-w-    C:\Windows\System32\JavaScriptCollectionAgent.dll
2014-11-06 02:59:36    115712    ----a-w-    C:\Windows\SysWow64\ieUnatt.exe
2014-11-06 02:58:38    620032    ----a-w-    C:\Windows\SysWow64\jscript9diag.dll
2014-11-06 02:42:36    60416    ----a-w-    C:\Windows\SysWow64\JavaScriptCollectionAgent.dll
2014-11-06 02:39:39    1359360    ----a-w-    C:\Windows\System32\mshtmlmedia.dll
2014-11-06 02:38:25    2124288    ----a-w-    C:\Windows\System32\inetcpl.cpl
2014-11-06 02:21:49    4298240    ----a-w-    C:\Windows\SysWow64\jscript9.dll
2014-11-06 02:21:25    2051072    ----a-w-    C:\Windows\SysWow64\inetcpl.cpl
2014-11-06 02:20:37    1155072    ----a-w-    C:\Windows\SysWow64\mshtmlmedia.dll
2014-11-06 02:17:24    2365440    ----a-w-    C:\Windows\System32\wininet.dll
2014-11-06 01:52:35    1892864    ----a-w-    C:\Windows\SysWow64\wininet.dll
2014-11-05 17:56:54    304640    ----a-w-    C:\Windows\System32\generaltel.dll
2014-11-05 17:56:36    228864    ----a-w-    C:\Windows\System32\aepdu.dll
2014-11-05 17:52:22    424448    ----a-w-    C:\Windows\System32\aeinv.dll
2014-10-25 01:57:59    77824    ----a-w-    C:\Windows\System32\packager.dll
2014-10-25 01:32:37    67584    ----a-w-    C:\Windows\SysWow64\packager.dll
2014-10-20 13:29:14    98216    ----a-w-    C:\Windows\SysWow64\WindowsAccessBridge-32.dll
2014-10-14 02:16:37    155064    ----a-w-    C:\Windows\System32\drivers\ksecpkg.sys
2014-10-14 02:13:06    683520    ----a-w-    C:\Windows\System32\termsrv.dll
2014-10-14 02:12:57    1460736    ----a-w-    C:\Windows\System32\lsasrv.dll
2014-10-14 02:09:31    146432    ----a-w-    C:\Windows\System32\msaudite.dll
2014-10-14 02:07:31    681984    ----a-w-    C:\Windows\System32\adtschema.dll
2014-10-14 01:50:47    22016    ----a-w-    C:\Windows\SysWow64\secur32.dll
2014-10-14 01:49:38    96768    ----a-w-    C:\Windows\SysWow64\sspicli.dll
2014-10-14 01:47:30    146432    ----a-w-    C:\Windows\SysWow64\msaudite.dll
2014-10-14 01:46:02    681984    ----a-w-    C:\Windows\SysWow64\adtschema.dll
2014-10-10 00:57:42    3198976    ----a-w-    C:\Windows\System32\win32k.sys
2014-10-03 02:12:00    500224    ----a-w-    C:\Windows\System32\AUDIOKSE.dll
2014-10-03 02:11:54    284672    ----a-w-    C:\Windows\System32\EncDump.dll
2014-10-03 02:11:51    680960    ----a-w-    C:\Windows\System32\audiosrv.dll
2014-10-03 02:11:51    440832    ----a-w-    C:\Windows\System32\AudioEng.dll
2014-10-03 02:11:51    296448    ----a-w-    C:\Windows\System32\AudioSes.dll
2014-10-03 01:44:42    442880    ----a-w-    C:\Windows\SysWow64\AUDIOKSE.dll
2014-10-03 01:44:26    374784    ----a-w-    C:\Windows\SysWow64\AudioEng.dll
2014-10-03 01:44:26    195584    ----a-w-    C:\Windows\SysWow64\AudioSes.dll
2014-10-02 19:23:20    94208    ----a-w-    C:\Windows\SysWow64\QuickTimeVR.qtx
2014-10-02 19:23:20    69632    ----a-w-    C:\Windows\SysWow64\QuickTime.qts
2014-09-25 02:08:38    371712    ----a-w-    C:\Windows\System32\qdvd.dll
2014-09-25 01:40:50    519680    ----a-w-    C:\Windows\SysWow64\qdvd.dll
2014-09-19 09:42:52    210944    ----a-w-    C:\Windows\System32\wdigest.dll
2014-09-19 09:42:51    86528    ----a-w-    C:\Windows\System32\TSpkg.dll
2014-09-19 09:42:49    342016    ----a-w-    C:\Windows\System32\schannel.dll
2014-09-19 09:42:47    314880    ----a-w-    C:\Windows\System32\msv1_0.dll
2014-09-19 09:42:47    309760    ----a-w-    C:\Windows\System32\ncrypt.dll
2014-09-19 09:42:41    22016    ----a-w-    C:\Windows\System32\credssp.dll
2014-09-19 09:23:55    172032    ----a-w-    C:\Windows\SysWow64\wdigest.dll
2014-09-19 09:23:52    65536    ----a-w-    C:\Windows\SysWow64\TSpkg.dll
2014-09-19 09:23:49    248832    ----a-w-    C:\Windows\SysWow64\schannel.dll
2014-09-19 09:23:46    221184    ----a-w-    C:\Windows\SysWow64\ncrypt.dll
2014-09-19 09:23:45    259584    ----a-w-    C:\Windows\SysWow64\msv1_0.dll
2014-09-19 09:23:36    17408    ----a-w-    C:\Windows\SysWow64\credssp.dll
2014-09-09 22:11:04    2048    ----a-w-    C:\Windows\System32\tzres.dll
2014-09-09 21:47:10    2048    ----a-w-    C:\Windows\SysWow64\tzres.dll
.
============= FINISH: 22:34:07.39 ===============
 

Attached Files



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#2 deeprybka

deeprybka

  • Malware Response Team
  • 5,198 posts
  • OFFLINE
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  • Gender:Male
  • Location:Germany
  • Local time:03:47 PM

Posted 06 December 2014 - 01:05 PM

Hi Scott! :welcome: to Bleeping Computer Forums!
My name is Jürgen and I will be assisting you with your Malware related problems.

Before we move on, please read the following points carefully: :exclame:

  • My native language isn't English. So please do not use slang or idioms. It could be hard for me to read. Thanks for your understanding.
  • Please read my instructions completely. If there is anything that you do not understand kindly ask before proceeding.
  • Perform everything in the correct order. Sometimes one step requires the previous one.
  • If you have any problems while you are follow my instructions, Stop there and tell me the exact nature of your problem.
  • Do not run any other scans without instruction or Add/ Remove Software unless I tell you to do so. This would change the output of our tools and could be confusing for me.
  • Post all Logfiles as a reply rather than as an attachment unless I specifically ask you. If you can not post all logfiles in one reply, feel free to use more posts.
  • If I don't hear from you within 5 days from this initial or any subsequent post, then this thread will be closed.
  • If I don't reply within 24 hours please PM me!
  • Stay with me. I will give you some advice about prevention after the cleanup process. Absence of symptoms does not always mean the computer is clean.

Step 1

Please run a FRST scan. This will help us diagnose your problem.

frst.pngfrstscan.png
Please download Farbar Recovery Scan Tool and save it to your Desktop.
(If you are not sure which version (32-/64-bit) applies to your system, download and try to start both of them as just the right one will run.)

  • Start FRST with administator privileges.
  • Make sure the option Addition.txt is checked and press the Scan button.
  • When finished, FRST will produce two logs (FRST.txt and Addition.txt) in the same directory the tool was run from.
  • Please copy and paste these logs in your next reply.

Step 2

Please download 51a612a8b27e2-Zoek.pngZOEK by Smeenk and save it to your desktop (preferred version is the *.exe one)
Temporary disable your AntiVirus and AntiSpyware protection - instructions here.

  • Right-click on 51a612a8b27e2-Zoek.png icon and select RunAsAdmin.jpg Run as Administrator to start the tool.
  • Wait patiently until the main console will appear, it may take a minute or two.
  • In the main box please paste in the following script:
    process;
    services-list;
    systemspecs;
    startupall;
    filesrcm;
    
  • Make sure that Scan All Users option is checked.
  • Push Run Script and wait patiently. The scan may take a couple of minutes.
  • When the scan completes, a zoek-results logfile should open in notepad.
  • If a reboot is needed, it will be opened after it. You may also find it at your main drive (usually C:\ drive)

Post its content into your next reply.


regards,
deeprybka
:busy:
Neminem laede, immo omnes, quantum potes, iuva. Arthur Schopenhauer
 
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#3 eidelman

eidelman
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Posted 06 December 2014 - 05:04 PM

hello jurgen!

 

nice to hear from you, and thank you for the reply. below is what you requested from Step 1, the FRST and addition logs you requested: i will next do Step 2, and send you that in a next message. thank you!!!

 

Scan result of Farbar Recovery Scan Tool (FRST.txt) (x64) Version: 06-12-2014 02
Ran by Scott (administrator) on SCOTT-PC on 06-12-2014 15:57:17
Running from C:\Users\Scott\Downloads
Loaded Profile: Scott (Available profiles: Scott)
Platform: Windows 7 Professional Service Pack 1 (X64) OS Language: English (United States)
Internet Explorer Version 11
Boot Mode: Normal
Tutorial for Farbar Recovery Scan Tool: http://www.geekstogo.com/forum/topic/335081-frst-tutorial-how-to-use-farbar-recovery-scan-tool/

==================== Processes (Whitelisted) =================

(If an entry is included in the fixlist, the process will be closed. The file will not be moved.)

(AMD) C:\Windows\System32\atiesrxx.exe
(AMD) C:\Windows\System32\atieclxx.exe
(Microsoft Corporation) C:\Windows\System32\wlanext.exe
(Apple Inc.) C:\Program Files (x86)\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
(Apple Inc.) C:\Program Files\Bonjour\mDNSResponder.exe
(Dell, Inc.) C:\Program Files (x86)\Dell\Dell Datasafe Online\NOBuAgent.exe
() C:\Program Files (x86)\RealNetworks\RealDownloader\rndlresolversvc.exe
(RealNetworks, Inc.) C:\Program Files (x86)\Real\RealPlayer\RPDS\Bin\rpdsvc.exe
() C:\Program Files (x86)\Real\UpdateService\RealPlayerUpdateSvc.exe
(Symantec Corporation) C:\Program Files (x86)\Symantec\Symantec Endpoint Protection\12.1.1000.157.105\Bin\ccSvcHst.exe
(SoftThinks SAS) C:\Program Files (x86)\Dell DataSafe Local Backup\SftService.exe
(Microsoft Corp.) C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSVC.EXE
(Microsoft Corp.) C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSVCM.EXE
(SoftThinks - Dell) C:\Program Files (x86)\Dell DataSafe Local Backup\Toaster.exe
() C:\Program Files (x86)\Dell DataSafe Local Backup\Components\Scheduler\STService.exe
(Symantec Corporation) C:\Program Files (x86)\Symantec\Symantec Endpoint Protection\12.1.1000.157.105\Bin\ccSvcHst.exe
(Symantec Corporation) C:\Program Files (x86)\Symantec\Symantec Endpoint Protection\12.1.1000.157.105\Bin64\Smc.exe
(SoftThinks - Dell) C:\Program Files (x86)\Dell DataSafe Local Backup\Components\DSUpdate\DSUpd.exe
(Realtek Semiconductor) C:\Program Files\Realtek\Audio\HDA\RAVCpl64.exe
(Microsoft Corporation) C:\Windows\System32\rundll32.exe
(Microsoft Corporation) C:\Windows\System32\rundll32.exe
(Microsoft Corporation) C:\Program Files (x86)\Microsoft Office\Office14\MSOSYNC.EXE
(McAfee, Inc.) C:\Program Files\McAfee Security Scan\3.8.150\SSScheduler.exe
(RealNetworks, Inc.) C:\Program Files (x86)\Real\RealPlayer\RPDS\Bin64\rpsystray.exe
(Intel Corporation) C:\Program Files (x86)\Intel\Intel® Rapid Storage Technology\IAStorIcon.exe
(Alcor Micro Corp.) C:\Program Files (x86)\Multimedia Card Reader(9106)\ShwiconXP9106.exe
(CyberLink Corp.) C:\Program Files (x86)\Cyberlink\PowerDVD9\PDVD9Serv.exe
(cyberlink) C:\Program Files (x86)\Cyberlink\Shared files\brs.exe
() C:\Program Files (x86)\Roxio\OEM\Roxio Burn\RoxioBurnLauncher.exe
(RealNetworks, Inc.) C:\Program Files (x86)\Real\RealPlayer\Update\realsched.exe
(Apple Inc.) C:\Program Files (x86)\iTunes\iTunesHelper.exe
(Apple Inc.) C:\Program Files\iPod\bin\iPodService.exe
() C:\Program Files (x86)\Roxio\OEM\Roxio Burn\Roxio Burn.exe
(Mozilla Corporation) C:\Program Files (x86)\Mozilla Firefox\firefox.exe
(Intel Corporation) C:\Program Files (x86)\Intel\Intel® Rapid Storage Technology\IAStorDataMgrSvc.exe
(Nero AG) C:\Program Files (x86)\Nero\Update\NASvc.exe
(Nero AG) C:\Program Files (x86)\Nero\SyncUP\SyncUP.exe
(Microsoft Corporation) C:\Windows\Microsoft.NET\Framework64\v3.0\WPF\PresentationFontCache.exe
(Nero AG) C:\Program Files (x86)\Nero\SyncUP\Nero.AndroidServer.exe
(Microsoft Corporation) C:\Program Files\Common Files\Microsoft Shared\OfficeSoftwareProtectionPlatform\OSPPSVC.EXE
(Symantec Corporation) C:\Program Files (x86)\Symantec\Symantec Endpoint Protection\12.1.1000.157.105\Bin\SavUI.exe
(Microsoft Corporation) C:\Program Files (x86)\Microsoft Office\Office14\WINWORD.EXE
(Microsoft Corporation) C:\Windows\splwow64.exe
(Microsoft Corporation) C:\Windows\SysWOW64\notepad.exe
(Adobe Systems, Inc.) C:\Windows\SysWOW64\Macromed\Flash\FlashPlayerPlugin_15_0_0_239.exe
(Adobe Systems, Inc.) C:\Windows\SysWOW64\Macromed\Flash\FlashPlayerPlugin_15_0_0_239.exe
(Microsoft Corporation) C:\Windows\System32\audiodg.exe


==================== Registry (Whitelisted) ==================

(If an entry is included in the fixlist, the registry item will be restored to default or removed. The file will not be moved.)

HKLM\...\Run: [RtHDVCpl] => C:\Program Files\Realtek\Audio\HDA\RAVCpl64.exe [10920552 2010-06-22] (Realtek Semiconductor)
HKLM\...\Run: [RunDLLEntry_THXCfg] => C:\Windows\system32\RunDLL32.exe C:\Windows\system32\THXCfg64.dll,RunDLLEntry THXCfg64
HKLM\...\Run: [RunDLLEntry_EptMon] => C:\Windows\system32\RunDLL32.exe C:\Windows\system32\EptMon64.dll,RunDLLEntry EptMon64
HKLM\...\Run: [DellStage] => C:\Program Files (x86)\Dell Stage\Dell Stage\stage_primary.exe [2055016 2011-04-29] ()
HKLM-x32\...\Run: [IAStorIcon] => C:\Program Files (x86)\Intel\Intel® Rapid Storage Technology\IAStorIcon.exe [284440 2011-05-20] (Intel Corporation)
HKLM-x32\...\Run: [ShwiconXP9106] => C:\Program Files (x86)\Multimedia Card Reader(9106)\ShwiconXP9106.exe [237568 2010-03-10] (Alcor Micro Corp.)
HKLM-x32\...\Run: [StartCCC] => C:\Program Files (x86)\ATI Technologies\ATI.ACE\Core-Static\CLIStart.exe [336384 2011-01-04] (Advanced Micro Devices, Inc.)
HKLM-x32\...\Run: [THX Audio Control Panel] => C:\Program Files (x86)\Creative\THX TruStudio PC\THXAudioCP\THXAudio.exe [963584 2009-12-01] (Creative Technology Ltd)
HKLM-x32\...\Run: [UpdReg] => C:\Windows\UpdReg.EXE [90112 2000-05-11] (Creative Technology Ltd.)
HKLM-x32\...\Run: [RemoteControl9] => C:\Program Files (x86)\CyberLink\PowerDVD9\PDVD9Serv.exe [87336 2010-10-01] (CyberLink Corp.)
HKLM-x32\...\Run: [PDVD9LanguageShortcut] => C:\Program Files (x86)\CyberLink\PowerDVD9\Language\Language.exe [50472 2010-09-17] (CyberLink Corp.)
HKLM-x32\...\Run: [BDRegion] => C:\Program Files (x86)\Cyberlink\Shared Files\brs.exe [75048 2011-08-11] (cyberlink)
HKLM-x32\...\Run: [Dell DataSafe Online] => C:\Program Files (x86)\Dell\Dell Datasafe Online\NOBuClient.exe [1117528 2010-08-25] (Dell, Inc.)
HKLM-x32\...\Run: [Adobe Reader Speed Launcher] => C:\Program Files (x86)\Adobe\Reader 10.0\Reader\Reader_sl.exe [40336 2014-09-04] (Adobe Systems Incorporated)
HKLM-x32\...\Run: [Adobe ARM] => C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe [959176 2014-08-21] (Adobe Systems Incorporated)
HKLM-x32\...\Run: [] => [X]
HKLM-x32\...\Run: [RoxWatchTray] => C:\Program Files (x86)\Common Files\Roxio Shared\OEM\12.0\SharedCOM\RoxWatchTray12OEM.exe [240112 2010-11-25] (Sonic Solutions)
HKLM-x32\...\Run: [Desktop Disc Tool] => C:\Program Files (x86)\Roxio\OEM\Roxio Burn\RoxioBurnLauncher.exe [514544 2010-11-17] ()
HKLM-x32\...\Run: [NeroLauncher] => C:\Program Files (x86)\Nero\SyncUP\NeroLauncher.exe [67496 2012-08-21] ()
HKLM-x32\...\Run: [AccuWeatherWidget] => C:\Program Files (x86)\Dell Stage\Dell Stage\AccuWeather\accuweather.exe [885760 2011-04-29] ()
HKLM-x32\...\Run: [APSDaemon] => C:\Program Files (x86)\Common Files\Apple\Apple Application Support\APSDaemon.exe [60712 2014-10-11] (Apple Inc.)
HKLM-x32\...\Run: [BCSSync] => C:\Program Files (x86)\Microsoft Office\Office14\BCSSync.exe [89184 2012-11-05] (Microsoft Corporation)
HKLM-x32\...\Run: [TkBellExe] => c:\program files (x86)\real\realplayer\Update\realsched.exe [296520 2014-07-06] (RealNetworks, Inc.)
HKLM-x32\...\Run: [iTunesHelper] => C:\Program Files (x86)\iTunes\iTunesHelper.exe [157480 2014-10-15] (Apple Inc.)
HKLM-x32\...\Run: [SunJavaUpdateSched] => C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe [271744 2014-09-26] (Oracle Corporation)
HKLM-x32\...\Run: [QuickTime Task] => C:\Program Files (x86)\QuickTime\QTTask.exe [421888 2014-10-02] (Apple Inc.)
Winlogon\Notify\SEP-x32: C:\Program Files (x86)\Symantec\Symantec Endpoint Protection\12.1.1000.157.105\Bin\WinLogoutNotifier.dll [X]
HKU\S-1-5-21-2733868261-406791632-87275564-1001\...\Run: [OfficeSyncProcess] => C:\Program Files (x86)\Microsoft Office\Office14\MSOSYNC.EXE [720064 2014-10-14] (Microsoft Corporation)
Startup: C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Startup\McAfee Security Scan Plus.lnk
ShortcutTarget: McAfee Security Scan Plus.lnk -> C:\Program Files\McAfee Security Scan\3.8.150\SSScheduler.exe (McAfee, Inc.)
Startup: C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Startup\RealPlayer Cloud Service UI.lnk
ShortcutTarget: RealPlayer Cloud Service UI.lnk -> C:\Program Files (x86)\Real\RealPlayer\RPDS\Bin64\rpsystray.exe (RealNetworks, Inc.)
Startup: C:\Users\Scott\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Startup\ZooskMessenger.lnk
ShortcutTarget: ZooskMessenger.lnk -> C:\Program Files (x86)\ZooskMessenger\ZooskMessenger.exe (No File)

==================== Internet (Whitelisted) ====================

(If an item is included in the fixlist, if it is a registry item it will be removed or restored to default.)

HKU\S-1-5-21-2733868261-406791632-87275564-1001\Software\Microsoft\Internet Explorer\Main,Start Page = http://g.msn.com/USCON/1
HKU\S-1-5-21-2733868261-406791632-87275564-1001\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://g.msn.com/USCON/1
SearchScopes: HKLM -> DefaultScope {49606DC7-976D-4030-A74E-9FB5C842FA68} URL = http://www.bing.com/search?q={searchTerms}&form=DLCDF8&pc=MDDC&src=IE-SearchBox
SearchScopes: HKLM -> {49606DC7-976D-4030-A74E-9FB5C842FA68} URL = http://www.bing.com/search?q={searchTerms}&form=DLCDF8&pc=MDDC&src=IE-SearchBox
SearchScopes: HKLM-x32 -> DefaultScope {49606DC7-976D-4030-A74E-9FB5C842FA68} URL = http://www.bing.com/search?q={searchTerms}&form=DLCDF8&pc=MDDC&src=IE-SearchBox
SearchScopes: HKLM-x32 -> {49606DC7-976D-4030-A74E-9FB5C842FA68} URL = http://www.bing.com/search?q={searchTerms}&form=DLCDF8&pc=MDDC&src=IE-SearchBox
SearchScopes: HKU\S-1-5-21-2733868261-406791632-87275564-1001 -> DefaultScope {49606DC7-976D-4030-A74E-9FB5C842FA68} URL =
SearchScopes: HKU\S-1-5-21-2733868261-406791632-87275564-1001 -> {49606DC7-976D-4030-A74E-9FB5C842FA68} URL =
BHO: RealNetworks Download and Record Plugin for Internet Explorer -> {3049C3E9-B461-4BC5-8870-4C09146192CA} -> C:\Program Files (x86)\RealNetworks\RealDownloader\BrowserPlugins\IE\rndlbrowserrecordplugin64.dll (RealDownloader)
BHO: Groove GFS Browser Helper -> {72853161-30C5-4D22-B7F9-0BBC1D38A37E} -> C:\Program Files\Microsoft Office\Office14\GROOVEEX.DLL (Microsoft Corporation)
BHO: Windows Live ID Sign-in Helper -> {9030D464-4C02-4ABF-8ECC-5164760863C6} -> C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll (Microsoft Corp.)
BHO: Office Document Cache Handler -> {B4F3A835-0E21-4959-BA22-42B3008E02FF} -> C:\Program Files\Microsoft Office\Office14\URLREDIR.DLL (Microsoft Corporation)
BHO: Java™ Plug-In 2 SSV Helper -> {DBC80044-A445-435b-BC74-9C25C1C588A9} -> C:\Program Files\Java\jre6\bin\jp2ssv.dll (Sun Microsystems, Inc.)
BHO-x32: MSS+ Identifier -> {0E8A89AD-95D7-40EB-8D9D-083EF7066A01} -> C:\Program Files\McAfee Security Scan\3.8.150\McAfeeMSS_IE.dll (McAfee, Inc.)
BHO-x32: RealNetworks Download and Record Plugin for Internet Explorer -> {3049C3E9-B461-4BC5-8870-4C09146192CA} -> C:\Program Files (x86)\RealNetworks\RealDownloader\BrowserPlugins\IE\rndlbrowserrecordplugin.dll (RealDownloader)
BHO-x32: Symantec Intrusion Prevention -> {6D53EC84-6AAE-4787-AEEE-F4628F01010C} -> C:\Program Files (x86)\Symantec\Symantec Endpoint Protection\12.1.1000.157.105\bin\IPS\IPSBHO.DLL (Symantec Corporation)
BHO-x32: Groove GFS Browser Helper -> {72853161-30C5-4D22-B7F9-0BBC1D38A37E} -> C:\Program Files (x86)\Microsoft Office\Office14\GROOVEEX.DLL (Microsoft Corporation)
BHO-x32: Java™ Plug-In SSV Helper -> {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} -> C:\Program Files (x86)\Java\jre7\bin\ssv.dll (Oracle Corporation)
BHO-x32: Windows Live ID Sign-in Helper -> {9030D464-4C02-4ABF-8ECC-5164760863C6} -> C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll (Microsoft Corp.)
BHO-x32: Office Document Cache Handler -> {B4F3A835-0E21-4959-BA22-42B3008E02FF} -> C:\Program Files (x86)\Microsoft Office\Office14\URLREDIR.DLL (Microsoft Corporation)
BHO-x32: Java™ Plug-In 2 SSV Helper -> {DBC80044-A445-435b-BC74-9C25C1C588A9} -> C:\Program Files (x86)\Java\jre7\bin\jp2ssv.dll (Oracle Corporation)
Handler-x32: cozi - {5356518D-FE9C-4E08-9C1F-1E872ECD367F} - c:\Program Files (x86)\Cozi Express\CoziProtocolHandler.dll (Cozi Group, Inc.)
Handler-x32: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:\Program Files (x86)\Common Files\Skype\Skype4COM.dll (Skype Technologies)
Tcpip\Parameters: [DhcpNameServer] 68.105.28.12 68.105.29.12 68.105.28.11

FireFox:
========
FF ProfilePath: C:\Users\Scott\AppData\Roaming\Mozilla\Firefox\Profiles\ivybvwrt.default
FF NetworkProxy: "type", 0
FF Plugin: @adobe.com/FlashPlayer -> C:\Windows\system32\Macromed\Flash\NPSWF64_15_0_0_239.dll ()
FF Plugin: @java.com/JavaPlugin -> C:\Program Files\Java\jre6\bin\new_plugin\npjp2.dll (Sun Microsystems, Inc.)
FF Plugin: @microsoft.com/GENUINE -> disabled No File
FF Plugin: @Microsoft.com/NpCtrl,version=1.0 -> c:\Program Files\Microsoft Silverlight\5.1.30514.0\npctrl.dll ( Microsoft Corporation)
FF Plugin: @microsoft.com/OfficeAuthz,version=14.0 -> C:\PROGRA~1\MICROS~1\Office14\NPAUTHZ.DLL (Microsoft Corporation)
FF Plugin-x32: @adobe.com/FlashPlayer -> C:\Windows\SysWOW64\Macromed\Flash\NPSWF32_15_0_0_239.dll ()
FF Plugin-x32: @Apple.com/iTunes,version=1.0 -> C:\Program Files (x86)\iTunes\Mozilla Plugins\npitunes.dll ()
FF Plugin-x32: @java.com/DTPlugin,version=10.71.2 -> C:\Program Files (x86)\Java\jre7\bin\dtplugin\npDeployJava1.dll (Oracle Corporation)
FF Plugin-x32: @java.com/JavaPlugin,version=10.71.2 -> C:\Program Files (x86)\Java\jre7\bin\plugin2\npjp2.dll (Oracle Corporation)
FF Plugin-x32: @microsoft.com/GENUINE -> disabled No File
FF Plugin-x32: @Microsoft.com/NpCtrl,version=1.0 -> c:\Program Files (x86)\Microsoft Silverlight\5.1.30514.0\npctrl.dll ( Microsoft Corporation)
FF Plugin-x32: @microsoft.com/OfficeAuthz,version=14.0 -> C:\PROGRA~2\MICROS~1\Office14\NPAUTHZ.DLL (Microsoft Corporation)
FF Plugin-x32: @microsoft.com/SharePoint,version=14.0 -> C:\PROGRA~2\MICROS~1\Office14\NPSPWRAP.DLL (Microsoft Corporation)
FF Plugin-x32: @microsoft.com/WLPG,version=15.4.3502.0922 -> C:\Program Files (x86)\Windows Live\Photo Gallery\NPWLPG.dll (Microsoft Corporation)
FF Plugin-x32: @microsoft.com/WLPG,version=15.4.3508.1109 -> C:\Program Files (x86)\Windows Live\Photo Gallery\NPWLPG.dll (Microsoft Corporation)
FF Plugin-x32: @real.com/nppl3260;version=17.0.11.0 -> c:\program files (x86)\real\realplayer\Netscape6\nppl3260.dll (RealNetworks, Inc.)
FF Plugin-x32: @real.com/nprndlchromebrowserrecordext;version=17.0.11 -> C:\ProgramData\RealNetworks\RealDownloader\BrowserPlugins\MozillaPlugins\nprndlchromebrowserrecordext.dll (RealNetworks, Inc.)
FF Plugin-x32: @real.com/nprndlhtml5videoshim;version=17.0.11 -> C:\ProgramData\RealNetworks\RealDownloader\BrowserPlugins\MozillaPlugins\nprndlhtml5videoshim.dll (RealNetworks, Inc.)
FF Plugin-x32: @real.com/nprndlpepperflashvideoshim;version=17.0.11 -> C:\ProgramData\RealNetworks\RealDownloader\BrowserPlugins\MozillaPlugins\nprndlpepperflashvideoshim.dll (RealNetworks, Inc.)
FF Plugin-x32: @real.com/nprpplugin;version=17.0.11.0 -> c:\program files (x86)\real\realplayer\Netscape6\nprpplugin.dll (RealPlayer Cloud)
FF Plugin-x32: Adobe Reader -> C:\Program Files (x86)\Adobe\Reader 10.0\Reader\AIR\nppdf32.dll (Adobe Systems Inc.)
FF Extension: Java Console - C:\Program Files (x86)\Mozilla Firefox\extensions\{CAFEEFAC-0016-0000-0033-ABCDEFFEDCBA} [2014-11-06]
FF Extension: Java Console - C:\Program Files (x86)\Mozilla Firefox\extensions\{CAFEEFAC-0016-0000-0035-ABCDEFFEDCBA} [2014-11-06]
FF Extension: Java Console - C:\Program Files (x86)\Mozilla Firefox\extensions\{CAFEEFAC-0016-0000-0037-ABCDEFFEDCBA} [2014-11-06]
FF HKLM-x32\...\Firefox\Extensions: [{BBDA0591-3099-440a-AA10-41764D9DB4DB}] - C:\ProgramData\Symantec\Symantec Endpoint Protection\12.1.1000.157.105\Data\IPSFF
FF Extension: Symantec Intrusion Prevention - C:\ProgramData\Symantec\Symantec Endpoint Protection\12.1.1000.157.105\Data\IPSFF [2013-10-05]
FF HKLM-x32\...\Firefox\Extensions: [{ABDE892B-13A8-4d1b-88E6-365A6E755758}] - C:\ProgramData\RealNetworks\RealDownloader\BrowserPlugins\Firefox\Ext
FF Extension: RealDownloader - C:\ProgramData\RealNetworks\RealDownloader\BrowserPlugins\Firefox\Ext [2014-07-06]
FF HKLM-x32\...\Firefox\Extensions: [{1DD9AC48-0855-4AE7-9934-159B4377FFA2}] - C:\ProgramData\RealNetworks\RealDownloader\BrowserPlugins\Firefox\Ext
FF HKU\S-1-5-21-2733868261-406791632-87275564-1001\...\Firefox\Extensions: [{e4f94d1e-2f53-401e-8885-681602c0ddd8}] - C:\ProgramData\McAfee Security Scan\Extensions\{e4f94d1e-2f53-401e-8885-681602c0ddd8}.xpi
FF Extension: McAfee Security Scan Plus - C:\ProgramData\McAfee Security Scan\Extensions\{e4f94d1e-2f53-401e-8885-681602c0ddd8}.xpi [2014-04-04]

Chrome:
=======
CHR HKLM-x32\...\Chrome\Extension: [bopakagnckmlgajfccecajhnimjiiedh] - No Path
CHR HKLM-x32\...\Chrome\Extension: [idhngdhcfkoamngbedgpaokgjbnpdiji] - C:\ProgramData\RealNetworks\RealDownloader\BrowserPlugins\Chrome\Ext\realdownloader.crx [2014-06-10]

==================== Services (Whitelisted) =================

(If an entry is included in the fixlist, the service will be removed from the registry. The file will not be moved unless listed separately.)

S2 CLKMSVC10_9EC60124; C:\Program Files (x86)\Cyberlink\PowerDVD9\NavFilter\kmsvc.exe [248304 2011-08-11] (CyberLink)
S3 McComponentHostService; C:\Program Files\McAfee Security Scan\3.8.150\McCHSvc.exe [289256 2014-04-09] (McAfee, Inc.)
R2 RealNetworks Downloader Resolver Service; C:\Program Files (x86)\RealNetworks\RealDownloader\rndlresolversvc.exe [39568 2014-06-10] ()
R2 RealPlayer Cloud Service; c:\program files (x86)\real\realplayer\RPDS\Bin\rpdsvc.exe [1141848 2014-07-06] (RealNetworks, Inc.)
R2 RealPlayerUpdateSvc; C:\Program Files (x86)\Real\UpdateService\RealPlayerUpdateSvc.exe [23552 2014-06-10] () [File not signed]
R2 SepMasterService; C:\Program Files (x86)\Symantec\Symantec Endpoint Protection\12.1.1000.157.105\Bin\ccSvcHst.exe [137224 2011-10-30] (Symantec Corporation)
R3 SmcService; C:\Program Files (x86)\Symantec\Symantec Endpoint Protection\12.1.1000.157.105\Bin64\Smc.exe [2594816 2011-10-30] (Symantec Corporation)
S3 SNAC; C:\Program Files (x86)\Symantec\Symantec Endpoint Protection\12.1.1000.157.105\Bin64\snac64.exe [324016 2011-10-30] (Symantec Corporation)

==================== Drivers (Whitelisted) ====================

(If an entry is included in the fixlist, the service will be removed from the registry. The file will not be moved unless listed separately.)

R1 BHDrvx64; C:\ProgramData\Symantec\Symantec Endpoint Protection\12.1.1000.157.105\Data\Definitions\BASHDefs\20141119.011\BHDrvx64.sys [1586904 2014-09-12] (Symantec Corporation)
R1 eeCtrl; C:\Program Files (x86)\Common Files\Symantec Shared\EENGINE\eeCtrl64.sys [487216 2014-09-09] (Symantec Corporation)
U3 EraserUtilDrv11410; C:\Program Files (x86)\Common Files\Symantec Shared\EENGINE\EraserUtilDrv11410.sys [142640 2014-11-25] (Symantec Corporation)
R1 IDSVia64; C:\ProgramData\Symantec\Symantec Endpoint Protection\12.1.1000.157.105\Data\Definitions\IPSDefs\20141206.002\IDSvia64.sys [525016 2014-05-12] (Symantec Corporation)
R3 NAVENG; C:\ProgramData\Symantec\Symantec Endpoint Protection\12.1.1000.157.105\Data\Definitions\VirusDefs\20141205.018\ENG64.SYS [129752 2014-11-25] (Symantec Corporation)
R3 NAVEX15; C:\ProgramData\Symantec\Symantec Endpoint Protection\12.1.1000.157.105\Data\Definitions\VirusDefs\20141205.018\EX64.SYS [2137304 2014-11-25] (Symantec Corporation)
S3 Serial; C:\Windows\system32\drivers\serial.sys [94208 2009-07-13] (Brother Industries Ltd.)
R1 SRTSP; C:\Windows\System32\Drivers\SEP\0C0103E8\009D.105\x64\SRTSP64.SYS [678008 2011-10-30] (Symantec Corporation)
R1 SRTSPX; C:\Windows\System32\Drivers\SEP\0C0103E8\009D.105\x64\SRTSPX64.SYS [39032 2011-10-30] (Symantec Corporation)
S3 SyDvCtrl; C:\Program Files (x86)\Symantec\Symantec Endpoint Protection\12.1.1000.157.105\Bin64\SyDvCtrl64.sys [29664 2011-10-30] (Symantec Corporation)
R0 SymDS; C:\Windows\System32\Drivers\SEP\0C0103E8\009D.105\x64\SYMDS64.SYS [451192 2011-10-30] (Symantec Corporation)
R0 SymEFA; C:\Windows\System32\Drivers\SEP\0C0103E8\009D.105\x64\SYMEFA64.SYS [931448 2011-10-30] (Symantec Corporation)
R3 SymEvent; C:\Windows\system32\Drivers\SYMEVENT64x86.SYS [174200 2012-01-19] (Symantec Corporation)
R1 SymIRON; C:\Windows\System32\Drivers\SEP\0C0103E8\009D.105\x64\Ironx64.SYS [171128 2011-10-30] (Symantec Corporation)
R1 SYMNETS; C:\Windows\System32\Drivers\SEP\0C0103E8\009D.105\x64\SYMNETS.SYS [386168 2011-10-30] (Symantec Corporation)
R1 SysPlant; C:\Windows\System32\Drivers\SysPlant.sys [118768 2012-01-19] (Symantec Corporation)
R1 Teefer2; C:\Windows\System32\DRIVERS\Teefer.sys [62672 2011-10-30] (Symantec Corporation)

==================== NetSvcs (Whitelisted) ===================

(If an item is included in the fixlist, it will be removed from the registry. Any associated file could be listed separately to be moved.)


==================== One Month Created Files and Folders ========

(If an entry is included in the fixlist, the file\folder will be moved.)

2014-12-06 15:57 - 2014-12-06 15:57 - 00021649 _____ () C:\Users\Scott\Downloads\FRST.txt
2014-12-06 15:55 - 2014-12-06 15:57 - 00000000 ____D () C:\FRST
2014-12-06 15:54 - 2014-12-06 15:54 - 02119168 _____ (Farbar) C:\Users\Scott\Downloads\frst64.exe
2014-12-05 22:34 - 2014-12-05 22:34 - 00024764 _____ () C:\Users\Scott\Desktop\dds.txt
2014-12-05 22:34 - 2014-12-05 22:34 - 00009292 _____ () C:\Users\Scott\Desktop\attach.txt
2014-12-05 22:30 - 2014-12-05 22:31 - 00688992 ____R (Swearware) C:\Users\Scott\Downloads\dds.com
2014-12-05 17:40 - 2014-12-05 17:40 - 00003340 _____ () C:\Windows\System32\Tasks\RealPlayerRealUpgradeScheduledTaskS-1-5-21-2733868261-406791632-87275564-1001
2014-12-05 17:40 - 2014-12-05 17:40 - 00003206 _____ () C:\Windows\System32\Tasks\RealPlayerRealUpgradeLogonTaskS-1-5-21-2733868261-406791632-87275564-1001
2014-12-04 07:50 - 2014-12-05 08:12 - 00003228 _____ () C:\Windows\System32\Tasks\RealDownloaderRealUpgradeLogonTaskS-1-5-21-2733868261-406791632-87275564-1001
2014-12-01 08:00 - 2014-12-05 08:12 - 00003362 _____ () C:\Windows\System32\Tasks\RealDownloaderRealUpgradeScheduledTaskS-1-5-21-2733868261-406791632-87275564-1001
2014-11-18 17:11 - 2014-11-10 21:08 - 00728064 _____ (Microsoft Corporation) C:\Windows\system32\kerberos.dll
2014-11-18 17:11 - 2014-11-10 21:08 - 00241152 _____ (Microsoft Corporation) C:\Windows\system32\pku2u.dll
2014-11-18 17:11 - 2014-11-10 20:44 - 00550912 _____ (Microsoft Corporation) C:\Windows\SysWOW64\kerberos.dll
2014-11-18 17:11 - 2014-11-10 20:44 - 00186880 _____ (Microsoft Corporation) C:\Windows\SysWOW64\pku2u.dll
2014-11-12 03:12 - 2014-11-07 13:49 - 00388272 _____ (Microsoft Corporation) C:\Windows\system32\iedkcs32.dll
2014-11-12 03:12 - 2014-11-07 13:23 - 00341168 _____ (Microsoft Corporation) C:\Windows\SysWOW64\iedkcs32.dll
2014-11-12 03:12 - 2014-11-05 22:04 - 02724864 _____ (Microsoft Corporation) C:\Windows\system32\mshtml.tlb
2014-11-12 03:12 - 2014-11-05 22:03 - 25110016 _____ (Microsoft Corporation) C:\Windows\system32\mshtml.dll
2014-11-12 03:12 - 2014-11-05 22:03 - 00004096 _____ (Microsoft Corporation) C:\Windows\system32\ieetwcollectorres.dll
2014-11-12 03:12 - 2014-11-05 21:47 - 00066560 _____ (Microsoft Corporation) C:\Windows\system32\iesetup.dll
2014-11-12 03:12 - 2014-11-05 21:46 - 00580096 _____ (Microsoft Corporation) C:\Windows\system32\vbscript.dll
2014-11-12 03:12 - 2014-11-05 21:46 - 00048640 _____ (Microsoft Corporation) C:\Windows\system32\ieetwproxystub.dll
2014-11-12 03:12 - 2014-11-05 21:44 - 00088064 _____ (Microsoft Corporation) C:\Windows\system32\MshtmlDac.dll
2014-11-12 03:12 - 2014-11-05 21:43 - 02884096 _____ (Microsoft Corporation) C:\Windows\system32\iertutil.dll
2014-11-12 03:12 - 2014-11-05 21:36 - 00054784 _____ (Microsoft Corporation) C:\Windows\system32\jsproxy.dll
2014-11-12 03:12 - 2014-11-05 21:35 - 00034304 _____ (Microsoft Corporation) C:\Windows\system32\iernonce.dll
2014-11-12 03:12 - 2014-11-05 21:31 - 00633856 _____ (Microsoft Corporation) C:\Windows\system32\ieui.dll
2014-11-12 03:12 - 2014-11-05 21:30 - 00144384 _____ (Microsoft Corporation) C:\Windows\system32\ieUnatt.exe
2014-11-12 03:12 - 2014-11-05 21:30 - 00114688 _____ (Microsoft Corporation) C:\Windows\system32\ieetwcollector.exe
2014-11-12 03:12 - 2014-11-05 21:29 - 00814080 _____ (Microsoft Corporation) C:\Windows\system32\jscript9diag.dll
2014-11-12 03:12 - 2014-11-05 21:28 - 02724864 _____ (Microsoft Corporation) C:\Windows\SysWOW64\mshtml.tlb
2014-11-12 03:12 - 2014-11-05 21:23 - 06040064 _____ (Microsoft Corporation) C:\Windows\system32\jscript9.dll
2014-11-12 03:12 - 2014-11-05 21:20 - 00968704 _____ (Microsoft Corporation) C:\Windows\system32\MsSpellCheckingFacility.exe
2014-11-12 03:12 - 2014-11-05 21:16 - 00490496 _____ (Microsoft Corporation) C:\Windows\system32\dxtmsft.dll
2014-11-12 03:12 - 2014-11-05 21:13 - 00501248 _____ (Microsoft Corporation) C:\Windows\SysWOW64\vbscript.dll
2014-11-12 03:12 - 2014-11-05 21:13 - 00062464 _____ (Microsoft Corporation) C:\Windows\SysWOW64\iesetup.dll
2014-11-12 03:12 - 2014-11-05 21:12 - 00047616 _____ (Microsoft Corporation) C:\Windows\SysWOW64\ieetwproxystub.dll
2014-11-12 03:12 - 2014-11-05 21:10 - 19781632 _____ (Microsoft Corporation) C:\Windows\SysWOW64\mshtml.dll
2014-11-12 03:12 - 2014-11-05 21:10 - 00064000 _____ (Microsoft Corporation) C:\Windows\SysWOW64\MshtmlDac.dll
2014-11-12 03:12 - 2014-11-05 21:07 - 00077824 _____ (Microsoft Corporation) C:\Windows\system32\JavaScriptCollectionAgent.dll
2014-11-12 03:12 - 2014-11-05 21:05 - 02277376 _____ (Microsoft Corporation) C:\Windows\SysWOW64\iertutil.dll
2014-11-12 03:12 - 2014-11-05 21:04 - 00047104 _____ (Microsoft Corporation) C:\Windows\SysWOW64\jsproxy.dll
2014-11-12 03:12 - 2014-11-05 21:03 - 00030720 _____ (Microsoft Corporation) C:\Windows\SysWOW64\iernonce.dll
2014-11-12 03:12 - 2014-11-05 21:02 - 00199680 _____ (Microsoft Corporation) C:\Windows\system32\msrating.dll
2014-11-12 03:12 - 2014-11-05 21:00 - 00478208 _____ (Microsoft Corporation) C:\Windows\SysWOW64\ieui.dll
2014-11-12 03:12 - 2014-11-05 21:00 - 00092160 _____ (Microsoft Corporation) C:\Windows\system32\mshtmled.dll
2014-11-12 03:12 - 2014-11-05 20:59 - 00115712 _____ (Microsoft Corporation) C:\Windows\SysWOW64\ieUnatt.exe
2014-11-12 03:12 - 2014-11-05 20:58 - 00620032 _____ (Microsoft Corporation) C:\Windows\SysWOW64\jscript9diag.dll
2014-11-12 03:12 - 2014-11-05 20:57 - 00316928 _____ (Microsoft Corporation) C:\Windows\system32\dxtrans.dll
2014-11-12 03:12 - 2014-11-05 20:48 - 00418304 _____ (Microsoft Corporation) C:\Windows\SysWOW64\dxtmsft.dll
2014-11-12 03:12 - 2014-11-05 20:42 - 00060416 _____ (Microsoft Corporation) C:\Windows\SysWOW64\JavaScriptCollectionAgent.dll
2014-11-12 03:12 - 2014-11-05 20:41 - 00800768 _____ (Microsoft Corporation) C:\Windows\system32\msfeeds.dll
2014-11-12 03:12 - 2014-11-05 20:41 - 00716800 _____ (Microsoft Corporation) C:\Windows\system32\ie4uinit.exe
2014-11-12 03:12 - 2014-11-05 20:39 - 01359360 _____ (Microsoft Corporation) C:\Windows\system32\mshtmlmedia.dll
2014-11-12 03:12 - 2014-11-05 20:38 - 02124288 _____ (Microsoft Corporation) C:\Windows\system32\inetcpl.cpl
2014-11-12 03:12 - 2014-11-05 20:37 - 00168960 _____ (Microsoft Corporation) C:\Windows\SysWOW64\msrating.dll
2014-11-12 03:12 - 2014-11-05 20:36 - 00076288 _____ (Microsoft Corporation) C:\Windows\SysWOW64\mshtmled.dll
2014-11-12 03:12 - 2014-11-05 20:34 - 00285696 _____ (Microsoft Corporation) C:\Windows\SysWOW64\dxtrans.dll
2014-11-12 03:12 - 2014-11-05 20:30 - 14390272 _____ (Microsoft Corporation) C:\Windows\system32\ieframe.dll
2014-11-12 03:12 - 2014-11-05 20:22 - 00688640 _____ (Microsoft Corporation) C:\Windows\SysWOW64\msfeeds.dll
2014-11-12 03:12 - 2014-11-05 20:21 - 04298240 _____ (Microsoft Corporation) C:\Windows\SysWOW64\jscript9.dll
2014-11-12 03:12 - 2014-11-05 20:21 - 02051072 _____ (Microsoft Corporation) C:\Windows\SysWOW64\inetcpl.cpl
2014-11-12 03:12 - 2014-11-05 20:20 - 01155072 _____ (Microsoft Corporation) C:\Windows\SysWOW64\mshtmlmedia.dll
2014-11-12 03:12 - 2014-11-05 20:17 - 02365440 _____ (Microsoft Corporation) C:\Windows\system32\wininet.dll
2014-11-12 03:12 - 2014-11-05 20:04 - 01550336 _____ (Microsoft Corporation) C:\Windows\system32\urlmon.dll
2014-11-12 03:12 - 2014-11-05 20:03 - 12819456 _____ (Microsoft Corporation) C:\Windows\SysWOW64\ieframe.dll
2014-11-12 03:12 - 2014-11-05 19:53 - 00799232 _____ (Microsoft Corporation) C:\Windows\system32\ieapfltr.dll
2014-11-12 03:12 - 2014-11-05 19:52 - 01892864 _____ (Microsoft Corporation) C:\Windows\SysWOW64\wininet.dll
2014-11-12 03:12 - 2014-11-05 19:48 - 01310208 _____ (Microsoft Corporation) C:\Windows\SysWOW64\urlmon.dll
2014-11-12 03:12 - 2014-11-05 19:47 - 00708096 _____ (Microsoft Corporation) C:\Windows\SysWOW64\ieapfltr.dll
2014-11-12 03:12 - 2014-11-05 11:56 - 00304640 _____ (Microsoft Corporation) C:\Windows\system32\generaltel.dll
2014-11-12 03:12 - 2014-11-05 11:56 - 00228864 _____ (Microsoft Corporation) C:\Windows\system32\aepdu.dll
2014-11-12 03:12 - 2014-11-05 11:52 - 00424448 _____ (Microsoft Corporation) C:\Windows\system32\aeinv.dll
2014-11-12 03:12 - 2014-10-13 20:16 - 00155064 _____ (Microsoft Corporation) C:\Windows\system32\Drivers\ksecpkg.sys
2014-11-12 03:12 - 2014-10-13 20:13 - 00683520 _____ (Microsoft Corporation) C:\Windows\system32\termsrv.dll
2014-11-12 03:12 - 2014-10-13 20:12 - 01460736 _____ (Microsoft Corporation) C:\Windows\system32\lsasrv.dll
2014-11-12 03:12 - 2014-10-13 20:09 - 00146432 _____ (Microsoft Corporation) C:\Windows\system32\msaudite.dll
2014-11-12 03:12 - 2014-10-13 20:07 - 00681984 _____ (Microsoft Corporation) C:\Windows\system32\adtschema.dll
2014-11-12 03:12 - 2014-10-13 19:50 - 00022016 _____ (Microsoft Corporation) C:\Windows\SysWOW64\secur32.dll
2014-11-12 03:12 - 2014-10-13 19:49 - 00096768 _____ (Microsoft Corporation) C:\Windows\SysWOW64\sspicli.dll
2014-11-12 03:12 - 2014-10-13 19:47 - 00146432 _____ (Microsoft Corporation) C:\Windows\SysWOW64\msaudite.dll
2014-11-12 03:12 - 2014-10-13 19:46 - 00681984 _____ (Microsoft Corporation) C:\Windows\SysWOW64\adtschema.dll
2014-11-12 03:11 - 2014-10-24 19:57 - 00077824 _____ (Microsoft Corporation) C:\Windows\system32\packager.dll
2014-11-12 03:11 - 2014-10-24 19:32 - 00067584 _____ (Microsoft Corporation) C:\Windows\SysWOW64\packager.dll
2014-11-12 03:11 - 2014-10-09 18:57 - 03198976 _____ (Microsoft Corporation) C:\Windows\system32\win32k.sys
2014-11-12 03:11 - 2014-10-02 20:12 - 00500224 _____ (Microsoft Corporation) C:\Windows\system32\AUDIOKSE.dll
2014-11-12 03:11 - 2014-10-02 20:11 - 00680960 _____ (Microsoft Corporation) C:\Windows\system32\audiosrv.dll
2014-11-12 03:11 - 2014-10-02 20:11 - 00440832 _____ (Microsoft Corporation) C:\Windows\system32\AudioEng.dll
2014-11-12 03:11 - 2014-10-02 20:11 - 00296448 _____ (Microsoft Corporation) C:\Windows\system32\AudioSes.dll
2014-11-12 03:11 - 2014-10-02 20:11 - 00284672 _____ (Microsoft Corporation) C:\Windows\system32\EncDump.dll
2014-11-12 03:11 - 2014-10-02 19:44 - 00442880 _____ (Microsoft Corporation) C:\Windows\SysWOW64\AUDIOKSE.dll
2014-11-12 03:11 - 2014-10-02 19:44 - 00374784 _____ (Microsoft Corporation) C:\Windows\SysWOW64\AudioEng.dll
2014-11-12 03:11 - 2014-10-02 19:44 - 00195584 _____ (Microsoft Corporation) C:\Windows\SysWOW64\AudioSes.dll
2014-11-12 03:11 - 2014-09-19 03:42 - 00342016 _____ (Microsoft Corporation) C:\Windows\system32\schannel.dll
2014-11-12 03:11 - 2014-09-19 03:42 - 00314880 _____ (Microsoft Corporation) C:\Windows\system32\msv1_0.dll
2014-11-12 03:11 - 2014-09-19 03:42 - 00309760 _____ (Microsoft Corporation) C:\Windows\system32\ncrypt.dll
2014-11-12 03:11 - 2014-09-19 03:42 - 00210944 _____ (Microsoft Corporation) C:\Windows\system32\wdigest.dll
2014-11-12 03:11 - 2014-09-19 03:42 - 00086528 _____ (Microsoft Corporation) C:\Windows\system32\TSpkg.dll
2014-11-12 03:11 - 2014-09-19 03:42 - 00022016 _____ (Microsoft Corporation) C:\Windows\system32\credssp.dll
2014-11-12 03:11 - 2014-09-19 03:23 - 00259584 _____ (Microsoft Corporation) C:\Windows\SysWOW64\msv1_0.dll
2014-11-12 03:11 - 2014-09-19 03:23 - 00248832 _____ (Microsoft Corporation) C:\Windows\SysWOW64\schannel.dll
2014-11-12 03:11 - 2014-09-19 03:23 - 00221184 _____ (Microsoft Corporation) C:\Windows\SysWOW64\ncrypt.dll
2014-11-12 03:11 - 2014-09-19 03:23 - 00172032 _____ (Microsoft Corporation) C:\Windows\SysWOW64\wdigest.dll
2014-11-12 03:11 - 2014-09-19 03:23 - 00065536 _____ (Microsoft Corporation) C:\Windows\SysWOW64\TSpkg.dll
2014-11-12 03:11 - 2014-09-19 03:23 - 00017408 _____ (Microsoft Corporation) C:\Windows\SysWOW64\credssp.dll
2014-11-12 03:11 - 2014-08-21 00:43 - 01882624 _____ (Microsoft Corporation) C:\Windows\system32\msxml3.dll
2014-11-12 03:11 - 2014-08-21 00:40 - 00002048 _____ (Microsoft Corporation) C:\Windows\system32\msxml3r.dll
2014-11-12 03:11 - 2014-08-21 00:26 - 01237504 _____ (Microsoft Corporation) C:\Windows\SysWOW64\msxml3.dll
2014-11-12 03:11 - 2014-08-21 00:23 - 00002048 _____ (Microsoft Corporation) C:\Windows\SysWOW64\msxml3r.dll
2014-11-12 03:11 - 2014-08-11 20:02 - 00878080 _____ (Microsoft Corporation) C:\Windows\system32\IMJP10K.DLL
2014-11-12 03:11 - 2014-08-11 19:36 - 00701440 _____ (Microsoft Corporation) C:\Windows\SysWOW64\IMJP10K.DLL
2014-11-12 03:10 - 2014-10-17 20:05 - 00861696 _____ (Microsoft Corporation) C:\Windows\system32\oleaut32.dll
2014-11-12 03:10 - 2014-10-17 19:33 - 00571904 _____ (Microsoft Corporation) C:\Windows\SysWOW64\oleaut32.dll
2014-11-12 03:10 - 2014-10-13 20:13 - 03241984 _____ (Microsoft Corporation) C:\Windows\system32\msi.dll
2014-11-12 03:10 - 2014-10-13 19:50 - 02363904 _____ (Microsoft Corporation) C:\Windows\SysWOW64\msi.dll
2014-11-11 19:04 - 2014-11-11 19:04 - 00000522 _____ () C:\Users\Scott\Desktop\Uninstaller.txt
2014-11-09 09:32 - 2014-11-09 09:32 - 00000000 ____D () C:\Users\Scott\AppData\Roaming\WinRAR
2014-11-09 09:21 - 2014-11-09 09:21 - 00852320 _____ (Download Assistant ) C:\Users\Scott\Downloads\Winrar_Installer.exe
2014-11-06 19:32 - 2014-11-12 08:40 - 00000000 ____D () C:\Program Files (x86)\Mozilla Firefox

==================== One Month Modified Files and Folders =======

(If an entry is included in the fixlist, the file\folder will be moved.)

2014-12-06 15:57 - 2012-01-19 18:37 - 00000000 ____D () C:\Users\Scott\AppData\Local\Nero
2014-12-06 15:36 - 2012-04-03 06:24 - 00000830 _____ () C:\Windows\Tasks\Adobe Flash Player Updater.job
2014-12-06 15:01 - 2013-05-21 14:29 - 00003440 _____ () C:\Windows\System32\Tasks\PCDEventLauncherTask
2014-12-06 08:06 - 2012-01-13 15:21 - 01112026 _____ () C:\Windows\WindowsUpdate.log
2014-12-05 17:48 - 2009-07-13 22:45 - 00031312 ____H () C:\Windows\system32\7B296FB0-376B-497e-B012-9C450E1B7327-5P-1.C7483456-A289-439d-8115-601632D005A0
2014-12-05 17:48 - 2009-07-13 22:45 - 00031312 ____H () C:\Windows\system32\7B296FB0-376B-497e-B012-9C450E1B7327-5P-0.C7483456-A289-439d-8115-601632D005A0
2014-12-05 17:45 - 2009-07-13 23:13 - 00782470 _____ () C:\Windows\system32\PerfStringBackup.INI
2014-12-05 17:38 - 2012-01-13 16:06 - 00000000 ____D () C:\Users\Default\AppData\Local\SoftThinks
2014-12-05 17:38 - 2012-01-13 16:06 - 00000000 ____D () C:\Users\Default User\AppData\Local\SoftThinks
2014-12-05 17:38 - 2012-01-13 15:40 - 00000000 ____D () C:\Program Files (x86)\Dell DataSafe Local Backup
2014-12-05 17:38 - 2009-07-13 23:08 - 00000006 ____H () C:\Windows\Tasks\SA.DAT
2014-12-05 17:37 - 2009-07-13 22:51 - 00120761 _____ () C:\Windows\setupact.log
2014-12-05 10:47 - 2012-01-21 11:38 - 00000000 ____D () C:\Users\Scott\Documents\dl
2014-12-03 15:50 - 2009-07-13 22:45 - 00461688 _____ () C:\Windows\system32\FNTCACHE.DAT
2014-11-26 09:36 - 2012-04-03 06:24 - 00701104 _____ (Adobe Systems Incorporated) C:\Windows\SysWOW64\FlashPlayerApp.exe
2014-11-26 09:36 - 2012-04-03 06:24 - 00003768 _____ () C:\Windows\System32\Tasks\Adobe Flash Player Updater
2014-11-26 09:36 - 2012-01-13 15:24 - 00071344 _____ (Adobe Systems Incorporated) C:\Windows\SysWOW64\FlashPlayerCPLApp.cpl
2014-11-19 07:16 - 2012-02-10 18:35 - 00000000 ____D () C:\ProgramData\Soulseek
2014-11-15 23:20 - 2012-02-17 16:13 - 00000000 ____D () C:\Users\Scott\Documents\scott
2014-11-12 19:01 - 2009-07-13 21:20 - 00000000 ____D () C:\Windows\rescache
2014-11-12 17:30 - 2012-01-19 17:41 - 00126136 _____ () C:\Users\Scott\AppData\Local\GDIPFONTCACHEV1.DAT
2014-11-12 17:21 - 2014-05-06 08:06 - 00000000 ___SD () C:\Windows\system32\CompatTel
2014-11-12 09:21 - 2012-02-14 18:18 - 00000000 ____D () C:\ProgramData\Microsoft Help
2014-11-12 09:11 - 2013-08-11 22:56 - 00000000 ____D () C:\Windows\system32\MRT
2014-11-12 09:06 - 2012-01-24 07:52 - 103374192 _____ (Microsoft Corporation) C:\Windows\system32\MRT.exe
2014-11-12 08:40 - 2012-04-25 17:53 - 00000000 ____D () C:\Program Files (x86)\Mozilla Maintenance Service
2014-11-06 18:04 - 2009-07-13 23:08 - 00032568 _____ () C:\Windows\Tasks\SCHEDLGU.TXT

Some content of TEMP:
====================
C:\Users\Scott\AppData\Local\Temp\dropbox_sqlite_ext.{5f3e3153-5bce-5766-8f84-3e3e7ecf0d81}.tmpictgug.dll
C:\Users\Scott\AppData\Local\Temp\FP_PL_PFS_INSTALLER_32bit.exe
C:\Users\Scott\AppData\Local\Temp\jre-6u30-windows-i586-iftw-rv.exe
C:\Users\Scott\AppData\Local\Temp\jre-6u31-windows-i586-iftw-rv.exe
C:\Users\Scott\AppData\Local\Temp\jre-6u33-windows-i586-iftw.exe
C:\Users\Scott\AppData\Local\Temp\jre-6u35-windows-i586-iftw.exe
C:\Users\Scott\AppData\Local\Temp\jre-6u37-windows-i586-iftw.exe
C:\Users\Scott\AppData\Local\Temp\jre-6u39-windows-i586-iftw.exe
C:\Users\Scott\AppData\Local\Temp\jre-7u15-windows-i586-iftw.exe
C:\Users\Scott\AppData\Local\Temp\jre-7u17-windows-i586-iftw.exe
C:\Users\Scott\AppData\Local\Temp\jre-7u21-windows-i586-iftw.exe
C:\Users\Scott\AppData\Local\Temp\jre-7u25-windows-i586-iftw.exe
C:\Users\Scott\AppData\Local\Temp\jre-7u45-windows-i586-iftw.exe
C:\Users\Scott\AppData\Local\Temp\jre-7u51-windows-i586-iftw.exe
C:\Users\Scott\AppData\Local\Temp\jre-7u55-windows-i586-iftw.exe
C:\Users\Scott\AppData\Local\Temp\jre-7u65-windows-i586-iftw.exe
C:\Users\Scott\AppData\Local\Temp\jre-7u67-windows-i586-iftw.exe
C:\Users\Scott\AppData\Local\Temp\jre-7u71-windows-i586-iftw.exe
C:\Users\Scott\AppData\Local\Temp\lowproc.exe
C:\Users\Scott\AppData\Local\Temp\MSN8190.exe
C:\Users\Scott\AppData\Local\Temp\rnsetup0.exe
C:\Users\Scott\AppData\Local\Temp\stubhelper.dll


==================== Bamital & volsnap Check =================

(There is no automatic fix for files that do not pass verification.)

C:\Windows\System32\winlogon.exe => File is digitally signed
C:\Windows\System32\wininit.exe => File is digitally signed
C:\Windows\SysWOW64\wininit.exe => File is digitally signed
C:\Windows\explorer.exe => File is digitally signed
C:\Windows\SysWOW64\explorer.exe => File is digitally signed
C:\Windows\System32\svchost.exe => File is digitally signed
C:\Windows\SysWOW64\svchost.exe => File is digitally signed
C:\Windows\System32\services.exe => File is digitally signed
C:\Windows\System32\User32.dll => File is digitally signed
C:\Windows\SysWOW64\User32.dll => File is digitally signed
C:\Windows\System32\userinit.exe => File is digitally signed
C:\Windows\SysWOW64\userinit.exe => File is digitally signed
C:\Windows\System32\rpcss.dll => File is digitally signed
C:\Windows\System32\Drivers\volsnap.sys => File is digitally signed


LastRegBack: 2014-12-05 07:53

==================== End Of Log ============================

 

Additional scan result of Farbar Recovery Scan Tool (x64) Version: 06-12-2014 02
Ran by Scott at 2014-12-06 15:57:50
Running from C:\Users\Scott\Downloads
Boot Mode: Normal
==========================================================


==================== Security Center ========================

(If an entry is included in the fixlist, it will be removed.)

AV: Symantec Endpoint Protection (Enabled - Up to date) {63DF5164-9100-186D-2187-8DC619EFD8BF}
AS: Windows Defender (Disabled - Up to date) {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
AS: Symantec Endpoint Protection (Enabled - Up to date) {D8BEB080-B73A-17E3-1B37-B6B462689202}
FW: Symantec Endpoint Protection (Enabled) {5BE4D041-DB6F-1935-0AD8-24F3E73C9FC4}

==================== Installed Programs ======================

(Only the adware programs with "hidden" flag could be added to the fixlist to unhide them. The adware programs should be uninstalled manually.)

Adobe AIR (HKLM-x32\...\Adobe AIR) (Version: 14.0.0.178 - Adobe Systems Incorporated)
Adobe Flash Player 15 ActiveX (HKLM-x32\...\Adobe Flash Player ActiveX) (Version: 15.0.0.239 - Adobe Systems Incorporated)
Adobe Flash Player 15 Plugin (HKLM-x32\...\Adobe Flash Player Plugin) (Version: 15.0.0.239 - Adobe Systems Incorporated)
Adobe Reader X (10.1.12) MUI (HKLM-x32\...\{AC76BA86-7AD7-FFFF-7B44-AA0000000001}) (Version: 10.1.12 - Adobe Systems Incorporated)
Apple Application Support (HKLM-x32\...\{83CAF0DE-8D3B-4C37-A631-2B8F16EC3031}) (Version: 3.1 - Apple Inc.)
Apple Mobile Device Support (HKLM\...\{BDD99690-3541-4619-9D2A-3CDDB3E15F9E}) (Version: 8.0.5.6 - Apple Inc.)
Apple Software Update (HKLM-x32\...\{789A5B64-9DD9-4BA5-915A-F0FC0A1B7BFE}) (Version: 2.1.3.127 - Apple Inc.)
ATI AVIVO64 Codecs (Version: 11.6.0.10104 - ATI Technologies Inc.) Hidden
ATI Catalyst Install Manager (HKLM\...\{6E3D4FFE-9614-4E58-9DE2-F9A036EAD491}) (Version: 3.0.808.0 - ATI Technologies, Inc.)
Blio (HKLM-x32\...\{400182B4-CA55-46A9-9D88-F8413DCFB36D}) (Version: 2.3.7140 - K-NFB Reading Technology, Inc.)
Bonjour (HKLM\...\{6E3610B2-430D-4EB0-81E3-2B57E8B9DE8D}) (Version: 3.0.0.10 - Apple Inc.)
ccc-core-static (x32 Version: 2011.0104.2155.39304 - ATI) Hidden
Consumer In-Home Service Agreement (HKLM-x32\...\{F47C37A4-7189-430A-B81D-739FF8A7A554}) (Version: 2.0.0 - Dell Inc.)
Cozi (HKLM-x32\...\{EA1F3D6C-A6F5-4CDC-B0D3-9C56C06B4D29}) (Version: 1.0.6505.38692 - Cozi Group, Inc.)
CyberLink PowerDVD 9.5 (HKLM-x32\...\InstallShield_{A8516AC9-AAF1-47F9-9766-03E2D4CDBCF8}) (Version: 9.5.1.4418 - CyberLink Corp.)
D3DX10 (x32 Version: 15.4.2368.0902 - Microsoft) Hidden
Dell DataSafe Local Backup - Support Software (HKLM-x32\...\{A9668246-FB70-4103-A1E3-66C9BC2EFB49}) (Version: 9.4.61 - Dell Inc.)
Dell DataSafe Local Backup (HKLM-x32\...\{0ED7EE95-6A97-47AA-AD73-152C08A15B04}) (Version: 9.4.61 - Dell Inc.)
Dell DataSafe Online (HKLM-x32\...\{7EC66A95-AC2D-4127-940B-0445A526AB2F}) (Version: 2.1.19634 - Dell)
Dell Edoc Viewer (HKLM\...\{8EBA8727-ADC2-477B-9D9A-1A1836BE4E05}) (Version: 1.0.0 - Dell Inc)
Dell Getting Started Guide (HKLM-x32\...\{7DB9F1E5-9ACB-410D-A7DC-7A3D023CE045}) (Version: 1.00.0000 - Dell Inc.)
Dell MusicStage (HKLM-x32\...\{91AF2672-F5BC-42CF-8037-A9D2F92BBCC0}) (Version: 1.5.201.0 - Fingertapps)
Dell PhotoStage (HKLM-x32\...\{E4335E82-17B3-460F-9E70-39D9BC269DB3}) (Version: 1.5.0.65 - ArcSoft)
Dell Stage (HKLM-x32\...\{E2EBA7C0-8072-447F-856D-FFEE8D15B23B}) (Version: 1.5.201.0 - Fingertapps)
Dell VideoStage  (HKLM-x32\...\InstallShield_{DCE0E79A-B9AC-41AC-98C1-7EF0538BCA7F}) (Version: 1.2.0.1712 - CyberLink Corp.)
Dell VideoStage  (x32 Version: 1.2.0.1712 - CyberLink Corp.) Hidden
DirectX 9 Runtime (x32 Version: 1.00.0000 - Sonic Solutions) Hidden
Dropbox (HKU\S-1-5-21-2733868261-406791632-87275564-1001\...\Dropbox) (Version: 2.10.28 - Dropbox, Inc.)
DW WLAN Card (HKLM\...\DW WLAN Card) (Version: 5.60.48.35 - Dell Inc.)
Intel® Control Center (HKLM-x32\...\{F8A9085D-4C7A-41a9-8A77-C8998A96C421}) (Version: 1.2.1.1007 - Intel Corporation)
Intel® Rapid Storage Technology (HKLM-x32\...\{3E29EE6C-963A-4aae-86C1-DC237C4A49FC}) (Version: 10.6.0.1002 - Intel Corporation)
iTunes (HKLM\...\{2ABBBD91-91E5-4AD7-929A-FE15D1DC0576}) (Version: 12.0.1.26 - Apple Inc.)
Java 7 Update 71 (HKLM-x32\...\{26A24AE4-039D-4CA4-87B4-2F03217071FF}) (Version: 7.0.710 - Oracle)
Java™ 6 Update 27 (64-bit) (HKLM\...\{26A24AE4-039D-4CA4-87B4-2F86416027FF}) (Version: 6.0.270 - Oracle)
Junk Mail filter update (x32 Version: 15.4.3502.0922 - Microsoft Corporation) Hidden
McAfee Security Scan Plus (HKLM\...\McAfee Security Scan) (Version: 3.8.150.1 - McAfee, Inc.)
Mesh Runtime (x32 Version: 15.4.5722.2 - Microsoft Corporation) Hidden
Microsoft .NET Framework 4.5.1 (HKLM\...\{92FB6C44-E685-45AD-9B20-CADF4CABA132} - 1033) (Version: 4.5.50938 - Microsoft Corporation)
Microsoft Office Professional Plus 2010 (HKLM-x32\...\Office14.PROPLUSR) (Version: 14.0.7015.1000 - Microsoft Corporation)
Microsoft Silverlight (HKLM\...\{89F4137D-6C26-4A84-BDB8-2E5A4BB71E00}) (Version: 5.1.30514.0 - Microsoft Corporation)
Microsoft SQL Server 2005 Compact Edition [ENU] (HKLM-x32\...\{F0B430D1-B6AA-473D-9B06-AA3DD01FD0B8}) (Version: 3.1.0000 - Microsoft Corporation)
Microsoft Visual C++ 2005 ATL Update kb973923 - x86 8.0.50727.4053 (HKLM-x32\...\{770657D0-A123-3C07-8E44-1C83EC895118}) (Version: 8.0.50727.4053 - Microsoft Corporation)
Microsoft Visual C++ 2005 Redistributable (HKLM-x32\...\{710f4c1c-cc18-4c49-8cbf-51240c89a1a2}) (Version: 8.0.61001 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729 (HKLM-x32\...\{820B6609-4C97-3A2B-B644-573B06A0F0CC}) (Version: 9.0.30729 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17 (HKLM-x32\...\{9A25302D-30C0-39D9-BD6F-21E6EC160475}) (Version: 9.0.30729 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148 (HKLM-x32\...\{1F1C2DFC-2D24-3E06-BCB8-725134ADF989}) (Version: 9.0.30729.4148 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161 (HKLM-x32\...\{9BE518E6-ECC6-35A9-88E4-87755C07200F}) (Version: 9.0.30729.6161 - Microsoft Corporation)
Microsoft Visual C++ 2010  x64 Redistributable - 10.0.30319 (HKLM\...\{DA5E371C-6333-3D8A-93A4-6FD5B20BCC6E}) (Version: 10.0.30319 - Microsoft Corporation)
Microsoft Visual C++ 2010  x86 Redistributable - 10.0.30319 (HKLM-x32\...\{196BB40D-1578-3D01-B289-BEFC77A11A1E}) (Version: 10.0.30319 - Microsoft Corporation)
Mozilla Firefox 33.1 (x86 en-US) (HKLM-x32\...\Mozilla Firefox 33.1 (x86 en-US)) (Version: 33.1 - Mozilla)
Mozilla Maintenance Service (HKLM-x32\...\MozillaMaintenanceService) (Version: 29.0.1 - Mozilla)
MSXML 4.0 SP2 (KB954430) (HKLM-x32\...\{86493ADD-824D-4B8E-BD72-8C5DCDC52A71}) (Version: 4.20.9870.0 - Microsoft Corporation)
MSXML 4.0 SP2 (KB973688) (HKLM-x32\...\{F662A8E6-F4DC-41A2-901E-8C11F044BDEC}) (Version: 4.20.9876.0 - Microsoft Corporation)
Multimedia Card Reader (HKLM-x32\...\InstallShield_{41068A8C-3F30-46B6-978A-EA692F28D1AF}) (Version: 1.7.915.93 - Fitipower)
Multimedia Card Reader (x32 Version: 1.7.915.93 - Fitipower) Hidden
My Dell (HKLM\...\PC-Doctor for Windows) (Version: 3.5.6426.22 - PC-Doctor, Inc.)
Octoshape add-in for Adobe Flash Player (HKU\S-1-5-21-2733868261-406791632-87275564-1001\...\Octoshape add-in for Adobe Flash Player) (Version:  - )
PhotoShowExpress (x32 Version: 2.0.063 - Sonic Solutions) Hidden
PlayReady PC Runtime x86 (HKLM-x32\...\{CCA5EAAD-92F4-4B7A-B5EE-14294C66AB61}) (Version: 1.3.0 - Microsoft Corporation)
QuickTime 7 (HKLM-x32\...\{3D2CBC2C-65D4-4463-87AB-BB2C859C1F3E}) (Version: 7.76.80.95 - Apple Inc.)
RBVirtualFolder64Inst (Version: 1.00.0000 - Roxio, Inc.) Hidden
RealDownloader (x32 Version: 17.0.11 - RealNetworks, Inc.) Hidden
RealNetworks - Microsoft Visual C++ 2008 Runtime (x32 Version: 9.0 - RealNetworks, Inc) Hidden
RealNetworks - Microsoft Visual C++ 2010 Runtime (Version: 10.0 - RealNetworks, Inc) Hidden
RealNetworks - Microsoft Visual C++ 2010 Runtime (x32 Version: 10.0 - RealNetworks, Inc) Hidden
RealPlayer Cloud (HKLM-x32\...\RealPlayer 17.0) (Version: 17.0.10 - RealNetworks)
Realtek High Definition Audio Driver (HKLM-x32\...\{F132AF7F-7BCA-4EDE-8A7C-958108FE7DBC}) (Version: 6.0.1.6141 - Realtek Semiconductor Corp.)
RealUpgrade 1.1 (x32 Version: 1.1.0 - RealNetworks, Inc.) Hidden
Roxio Creator Starter (HKLM-x32\...\{6F0BBEFE-BE1C-419B-BA1F-D36C9E7915BC}) (Version: 12.1.77.0 - Roxio)
Roxio File Backup (Version: 1.3.2 - Roxio) Hidden
Service Pack 2 for Microsoft Office 2010 (KB2687455) 32-Bit Edition (HKLM-x32\...\{91140000-0011-0000-0000-0000000FF1CE}_Office14.PROPLUSR_{DE28B448-32E8-4E8F-84F0-A52B21A49B5B}) (Version:  - Microsoft)
Skype™ 6.18 (HKLM-x32\...\{7A3C7E05-EE37-47D6-99E1-2EB05A3DA3F7}) (Version: 6.18.106 - Skype Technologies S.A.)
Sonic CinePlayer Decoder Pack (x32 Version: 4.3.0 - Sonic Solutions) Hidden
SoulSeek 157 NS 13e (HKLM-x32\...\Soulseek2) (Version:  - )
Symantec Endpoint Protection (HKLM\...\{19B62EDC-C108-4393-B3F1-8A813096CC8E}) (Version: 12.1.1000.157 - Symantec Corporation)
SyncUP (HKLM-x32\...\{D92C9CCE-E5F0-4125-977A-0590F3225B74}) (Version: 10.2.15400 - Nero AG)
SyncUP (x32 Version: 1.12.12400.17.102 - Nero AG) Hidden
THX TruStudio PC (HKLM-x32\...\{010A785B-F920-4350-821B-6309909C20BB}) (Version: 1.0 - Creative Technology Limited)
TrustedID IDMonitor Identity Protection (HKLM-x32\...\{0E74474A-1CDF-4249-A507-CE8C1DCEC8BC}) (Version: 1.1.0 - TrustedID Inc)
UpdateService (x32 Version: 1.0.0 - RealNetworks, Inc.) Hidden
Windows Live Essentials (HKLM-x32\...\WinLiveSuite) (Version: 15.4.3508.1109 - Microsoft Corporation)
Windows Live Mesh ActiveX Control for Remote Connections (HKLM-x32\...\{2902F983-B4C1-44BA-B85D-5C6D52E2C441}) (Version: 15.4.5722.2 - Microsoft Corporation)
Zinio Reader 4 (HKLM-x32\...\ZinioReader4) (Version: 4.2.4164 - Zinio LLC)
Zinio Reader 4 (x32 Version: 4.2.4164 - Zinio LLC) Hidden

==================== Custom CLSID (selected items): ==========================

(If an entry is included in the fixlist, it will be removed from registry. Any eventual file will not be moved.)

CustomCLSID: HKU\S-1-5-21-2733868261-406791632-87275564-1001_Classes\CLSID\{005A3A96-BAC4-4B0A-94EA-C0CE100EA736}\localserver32 -> C:\Users\Scott\AppData\Roaming\Dropbox\bin\Dropbox.exe (Dropbox, Inc.)
CustomCLSID: HKU\S-1-5-21-2733868261-406791632-87275564-1001_Classes\CLSID\{FB314ED9-A251-47B7-93E1-CDD82E34AF8B}\InprocServer32 -> C:\Users\Scott\AppData\Roaming\Dropbox\bin\DropboxExt64.24.dll (Dropbox, Inc.)
CustomCLSID: HKU\S-1-5-21-2733868261-406791632-87275564-1001_Classes\CLSID\{FB314EDA-A251-47B7-93E1-CDD82E34AF8B}\InprocServer32 -> C:\Users\Scott\AppData\Roaming\Dropbox\bin\DropboxExt64.24.dll (Dropbox, Inc.)
CustomCLSID: HKU\S-1-5-21-2733868261-406791632-87275564-1001_Classes\CLSID\{FB314EDB-A251-47B7-93E1-CDD82E34AF8B}\InprocServer32 -> C:\Users\Scott\AppData\Roaming\Dropbox\bin\DropboxExt64.24.dll (Dropbox, Inc.)
CustomCLSID: HKU\S-1-5-21-2733868261-406791632-87275564-1001_Classes\CLSID\{FB314EDC-A251-47B7-93E1-CDD82E34AF8B}\InprocServer32 -> C:\Users\Scott\AppData\Roaming\Dropbox\bin\DropboxExt64.24.dll (Dropbox, Inc.)
CustomCLSID: HKU\S-1-5-21-2733868261-406791632-87275564-1001_Classes\CLSID\{FB314EDD-A251-47B7-93E1-CDD82E34AF8B}\InprocServer32 -> C:\Users\Scott\AppData\Roaming\Dropbox\bin\DropboxExt64.24.dll (Dropbox, Inc.)
CustomCLSID: HKU\S-1-5-21-2733868261-406791632-87275564-1001_Classes\CLSID\{FB314EDE-A251-47B7-93E1-CDD82E34AF8B}\InprocServer32 -> C:\Users\Scott\AppData\Roaming\Dropbox\bin\DropboxExt64.24.dll (Dropbox, Inc.)
CustomCLSID: HKU\S-1-5-21-2733868261-406791632-87275564-1001_Classes\CLSID\{FB314EDF-A251-47B7-93E1-CDD82E34AF8B}\InprocServer32 -> C:\Users\Scott\AppData\Roaming\Dropbox\bin\DropboxExt64.24.dll (Dropbox, Inc.)
CustomCLSID: HKU\S-1-5-21-2733868261-406791632-87275564-1001_Classes\CLSID\{FB314EE0-A251-47B7-93E1-CDD82E34AF8B}\InprocServer32 -> C:\Users\Scott\AppData\Roaming\Dropbox\bin\DropboxExt64.24.dll (Dropbox, Inc.)

==================== Restore Points  =========================

12-11-2014 15:04:39 Windows Update
19-11-2014 09:00:15 Windows Update
30-11-2014 23:43:51 Scheduled Checkpoint

==================== Hosts content: ==========================

(If needed Hosts: directive could be included in the fixlist to reset Hosts.)

2009-07-13 20:34 - 2009-06-10 15:00 - 00000824 ____A C:\Windows\system32\Drivers\etc\hosts

==================== Scheduled Tasks (whitelisted) =============

(If an entry is included in the fixlist, it will be removed from registry. Any associated file could be listed separately to be moved.)

Task: {2425C019-B6B7-4F6E-8D48-283FC489C774} - System32\Tasks\RealDownloaderRealUpgradeScheduledTaskS-1-5-21-2733868261-406791632-87275564-1001 => C:\Program Files (x86)\RealNetworks\RealDownloader\realupgrade.exe [2014-06-10] (RealNetworks, Inc.)
Task: {2EDCF4BB-7C42-4FD2-B04F-6ACD2B6FFD39} - System32\Tasks\Apple\AppleSoftwareUpdate => C:\Program Files (x86)\Apple Software Update\SoftwareUpdate.exe [2011-06-01] (Apple Inc.)
Task: {55E717E0-6C46-46D1-8E06-8B2430120979} - System32\Tasks\OfficeSoftwareProtectionPlatform\SvcRestartTask => Sc.exe start osppsvc
Task: {578268E4-94B4-4239-A3C5-85E1FDF06780} - System32\Tasks\RealUpgradeLogonTaskS-1-5-21-2733868261-406791632-87275564-1001 => C:\Program Files (x86)\Real\RealUpgrade\RealUpgrade.exe [2014-06-10] (RealNetworks, Inc.)
Task: {65A06995-99A1-42EB-84B1-953186C0B737} - System32\Tasks\RealPlayerRealUpgradeLogonTaskS-1-5-21-2733868261-406791632-87275564-1001 => C:\Program Files (x86)\Real\RealUpgrade\RealUpgrade.exe [2014-06-10] (RealNetworks, Inc.)
Task: {69468D1E-94A4-4F22-BA73-17C0BAA62D8C} - System32\Tasks\PCDEventLauncherTask => C:\Program Files\My Dell\sessionchecker.exe [2014-01-31] (PC-Doctor, Inc.)
Task: {7E7E4FD7-457C-4BA1-B471-4CD1517E3347} - System32\Tasks\SystemToolsDailyTest => uaclauncher.exe
Task: {95DFF4E0-0A10-409A-9807-B80DB74A9D66} - System32\Tasks\PCDoctorBackgroundMonitorTask => C:\Program Files\My Dell\uaclauncher.exe [2014-01-31] (PC-Doctor, Inc.)
Task: {97F3F48C-D8C8-4277-B52F-0C25B858902F} - System32\Tasks\RealUpgradeScheduledTaskS-1-5-21-2733868261-406791632-87275564-1001 => C:\Program Files (x86)\Real\RealUpgrade\RealUpgrade.exe [2014-06-10] (RealNetworks, Inc.)
Task: {A5B0BB78-C351-4F05-AEB6-9EA629D75585} - System32\Tasks\Adobe Flash Player Updater => C:\Windows\SysWOW64\Macromed\Flash\FlashPlayerUpdateService.exe [2014-11-26] (Adobe Systems Incorporated)
Task: {B04328A8-4DB6-4107-98FD-C9C609DEFE84} - System32\Tasks\RealDownloaderRealUpgradeLogonTaskS-1-5-21-2733868261-406791632-87275564-1001 => C:\Program Files (x86)\RealNetworks\RealDownloader\realupgrade.exe [2014-06-10] (RealNetworks, Inc.)
Task: {B0AD23F1-65EE-43AF-A5A5-AE712316FEB0} - System32\Tasks\RealPlayerRealUpgradeScheduledTaskS-1-5-21-2733868261-406791632-87275564-1001 => C:\Program Files (x86)\Real\RealUpgrade\RealUpgrade.exe [2014-06-10] (RealNetworks, Inc.)
Task: C:\Windows\Tasks\Adobe Flash Player Updater.job => C:\Windows\SysWOW64\Macromed\Flash\FlashPlayerUpdateService.exe

==================== Loaded Modules (whitelisted) =============

2014-06-10 16:50 - 2014-06-10 16:50 - 00039568 _____ () C:\Program Files (x86)\RealNetworks\RealDownloader\rndlresolversvc.exe
2014-06-10 21:03 - 2014-06-10 21:03 - 00023552 _____ () C:\Program Files (x86)\Real\UpdateService\RealPlayerUpdateSvc.exe
2013-09-05 00:17 - 2013-09-05 00:17 - 04300456 _____ () C:\Program Files\Common Files\Microsoft Shared\OFFICE14\Cultures\OFFICE.ODF
2010-10-20 15:23 - 2010-10-20 15:23 - 08801632 _____ () C:\Program Files\Microsoft Office\Office14\1033\GrooveIntlResource.dll
2012-01-13 15:40 - 2011-09-22 10:14 - 02751808 ____N () C:\Program Files (x86)\Dell DataSafe Local Backup\COMPONENTS\SCHEDULER\STSERVICE.EXE
2010-11-17 10:35 - 2010-11-17 10:35 - 00514544 _____ () C:\Program Files (x86)\Roxio\OEM\Roxio Burn\RoxioBurnLauncher.exe
2010-11-17 10:35 - 2010-11-17 10:35 - 01440240 _____ () C:\Program Files (x86)\Roxio\OEM\Roxio Burn\Roxio Burn.exe
2014-07-03 12:20 - 2014-07-03 12:20 - 00073544 _____ () C:\Program Files (x86)\Common Files\Apple\Apple Application Support\zlib1.dll
2014-10-11 12:05 - 2014-10-11 12:05 - 01044776 _____ () C:\Program Files (x86)\Common Files\Apple\Apple Application Support\libxml2.dll
2014-07-06 15:58 - 2014-07-06 15:58 - 00861784 _____ () c:\program files (x86)\real\realplayer\RPDS\Plugins\cldplin.dll
2010-11-24 22:44 - 2010-11-24 22:44 - 00375280 _____ () c:\program files (x86)\common files\roxio shared\dllshared\SQLite352.dll
2010-11-17 10:35 - 2010-11-17 10:35 - 00657904 _____ () C:\Program Files (x86)\Roxio\OEM\Roxio Burn\BBEngineAS.dll
2014-11-06 19:32 - 2014-11-12 08:40 - 03649648 _____ () C:\Program Files (x86)\Mozilla Firefox\mozjs.dll
2013-09-05 00:14 - 2013-09-05 00:14 - 04300456 _____ () C:\Program Files (x86)\Common Files\microsoft shared\OFFICE14\Cultures\OFFICE.ODF
2010-10-20 15:45 - 2010-10-20 15:45 - 08801120 _____ () C:\Program Files (x86)\Microsoft Office\Office14\1033\GrooveIntlResource.dll
2014-10-15 16:36 - 2014-10-15 16:36 - 00172544 _____ () C:\Windows\assembly\NativeImages_v2.0.50727_32\IsdiInterop\b2363cf94faf59386ab4778a39c16e2b\IsdiInterop.ni.dll
2012-01-13 15:36 - 2011-05-20 10:05 - 00059904 _____ () C:\Program Files (x86)\Intel\Intel® Rapid Storage Technology\IsdiInterop.dll
2011-07-07 17:13 - 2011-07-07 17:13 - 00251688 _____ () C:\Program Files (x86)\Nero\SyncUP\System.ComponentModel.Composition.dll
2011-07-07 17:14 - 2011-07-07 17:14 - 00891688 _____ () C:\Program Files (x86)\Nero\SyncUP\System.Data.SQLite.dll
2011-07-07 17:13 - 2011-07-07 17:13 - 00026408 _____ () C:\Program Files (x86)\Nero\SyncUP\AdbDetect.dll
2013-09-05 00:14 - 2013-09-05 00:14 - 04300456 _____ () C:\Program Files (x86)\Common Files\Microsoft Shared\office14\Cultures\office.odf
2014-11-26 09:36 - 2014-11-26 09:36 - 16841392 _____ () C:\Windows\SysWOW64\Macromed\Flash\NPSWF32_15_0_0_239.dll

==================== Alternate Data Streams (whitelisted) =========

(If an entry is included in the fixlist, only the Alternate Data Streams will be removed.)


==================== Safe Mode (whitelisted) ===================

(If an item is included in the fixlist, it will be removed from the registry. The "AlternateShell" will be restored.)

HKLM\SYSTEM\CurrentControlSet\Control\SafeBoot\Network\SepMasterService => ""="Service"
HKLM\SYSTEM\CurrentControlSet\Control\SafeBoot\Network\SmcService => ""="Service"

==================== EXE Association (whitelisted) =============

(If an entry is included in the fixlist, the default will be restored. None default entries will be removed.)


==================== MSCONFIG/TASK MANAGER disabled items =========

(Currently there is no automatic fix for this section.)


========================= Accounts: ==========================

Administrator (S-1-5-21-2733868261-406791632-87275564-500 - Administrator - Disabled)
Guest (S-1-5-21-2733868261-406791632-87275564-501 - Limited - Disabled)
HomeGroupUser$ (S-1-5-21-2733868261-406791632-87275564-1002 - Limited - Enabled)
Scott (S-1-5-21-2733868261-406791632-87275564-1001 - Administrator - Enabled) => C:\Users\Scott

==================== Faulty Device Manager Devices =============


==================== Event log errors: =========================

Application errors:
==================
Error: (12/06/2014 03:50:20 PM) (Source: Symantec AntiVirus) (EventID: 51) (User: )
Description: Security Risk Found!WS.Reputation.1 in File: C:\Users\Scott\Downloads\FRST64.exe by: Auto-Protect scan.  Action: Quarantine succeeded : Access denied.  Action Description: The file was quarantined successfully.

Error: (12/05/2014 11:57:51 PM) (Source: Symantec AntiVirus) (EventID: 51) (User: )
Description: Security Risk Found!Trojan.Gen.2 in File: C:\Users\Scott\AppData\Local\Temp\dwh4a3f.exe by: Auto-Protect scan.  Action: Quarantine succeeded : Access denied.  Action Description: The file was quarantined successfully.

Error: (12/05/2014 11:57:39 PM) (Source: Symantec AntiVirus) (EventID: 51) (User: )
Description: Security Risk Found!Trojan.Gen.2 in File: C:\Users\Scott\AppData\Local\Temp\dwh39ba.exe by: Auto-Protect scan.  Action: Quarantine succeeded : Access denied.  Action Description: The file was quarantined successfully.

Error: (12/05/2014 11:57:27 PM) (Source: Symantec AntiVirus) (EventID: 51) (User: )
Description: Security Risk Found!Trojan.Gen.2 in File: C:\Users\Scott\AppData\Local\Temp\dwh1807.exe by: Auto-Protect scan.  Action: Quarantine succeeded : Access denied.  Action Description: The file was quarantined successfully.

Error: (12/05/2014 11:57:15 PM) (Source: Symantec AntiVirus) (EventID: 51) (User: )
Description: Security Risk Found!Trojan.Gen.2 in File: C:\Users\Scott\AppData\Local\Temp\dwh753.exe by: Auto-Protect scan.  Action: Quarantine succeeded : Access denied.  Action Description: The file was quarantined successfully.

Error: (12/05/2014 11:57:03 PM) (Source: Symantec AntiVirus) (EventID: 51) (User: )
Description: Security Risk Found!Trojan.Gen.2 in File: C:\Users\Scott\AppData\Local\Temp\dwhf6bf.exe by: Auto-Protect scan.  Action: Quarantine succeeded : Access denied.  Action Description: The file was quarantined successfully.

Error: (12/05/2014 11:56:51 PM) (Source: Symantec AntiVirus) (EventID: 51) (User: )
Description: Security Risk Found!Trojan.Gen.2 in File: C:\Users\Scott\AppData\Local\Temp\dwhe570.exe by: Auto-Protect scan.  Action: Quarantine succeeded : Access denied.  Action Description: The file was quarantined successfully.

Error: (12/05/2014 11:56:39 PM) (Source: Symantec AntiVirus) (EventID: 51) (User: )
Description: Security Risk Found!Trojan.Gen.2 in File: C:\Users\Scott\AppData\Local\Temp\dwhcfec.exe by: Auto-Protect scan.  Action: Quarantine succeeded : Access denied.  Action Description: The file was quarantined successfully.

Error: (12/05/2014 11:56:26 PM) (Source: Symantec AntiVirus) (EventID: 51) (User: )
Description: Security Risk Found!Trojan.Gen.2 in File: C:\Users\Scott\AppData\Local\Temp\dwhb327.exe by: Auto-Protect scan.  Action: Quarantine succeeded : Access denied.  Action Description: The file was quarantined successfully.

Error: (12/05/2014 11:56:14 PM) (Source: Symantec AntiVirus) (EventID: 51) (User: )
Description: Security Risk Found!Trojan.Gen.2 in File: C:\Users\Scott\AppData\Local\Temp\dwha274.exe by: Auto-Protect scan.  Action: Quarantine succeeded : Access denied.  Action Description: The file was quarantined successfully.


System errors:
=============
Error: (12/05/2014 05:44:07 PM) (Source: Service Control Manager) (EventID: 7022) (User: )
Description: The Windows Update service hung on starting.

Error: (12/05/2014 05:39:31 PM) (Source: Service Control Manager) (EventID: 7011) (User: )
Description: A timeout (30000 milliseconds) was reached while waiting for a transaction response from the SftService service.

Error: (12/05/2014 05:39:01 PM) (Source: Service Control Manager) (EventID: 7011) (User: )
Description: A timeout (30000 milliseconds) was reached while waiting for a transaction response from the SftService service.

Error: (12/05/2014 00:07:54 PM) (Source: DCOM) (EventID: 10010) (User: )
Description: {E10F6C3A-F1AE-4ADC-AA9D-2FE65525666E}

Error: (12/05/2014 08:12:23 AM) (Source: Ntfs) (EventID: 55) (User: )
Description: The file system structure on the disk is corrupt and unusable.
Please run the chkdsk utility on the volume OS.

Error: (12/05/2014 08:11:05 AM) (Source: Ntfs) (EventID: 55) (User: )
Description: The file system structure on the disk is corrupt and unusable.
Please run the chkdsk utility on the volume OS.

Error: (12/05/2014 08:08:28 AM) (Source: Ntfs) (EventID: 55) (User: )
Description: The file system structure on the disk is corrupt and unusable.
Please run the chkdsk utility on the volume OS.

Error: (12/05/2014 07:55:18 AM) (Source: Service Control Manager) (EventID: 7011) (User: )
Description: A timeout (30000 milliseconds) was reached while waiting for a transaction response from the SftService service.

Error: (12/04/2014 11:10:28 PM) (Source: DCOM) (EventID: 10010) (User: )
Description: {E10F6C3A-F1AE-4ADC-AA9D-2FE65525666E}

Error: (12/04/2014 05:33:48 PM) (Source: Service Control Manager) (EventID: 7022) (User: )
Description: The Windows Update service hung on starting.


Microsoft Office Sessions:
=========================
Error: (12/06/2014 03:50:20 PM) (Source: Symantec AntiVirus) (EventID: 51) (User: )
Description: Security Risk Found!WS.Reputation.1 in File: C:\Users\Scott\Downloads\FRST64.exe by: Auto-Protect scan.  Action: Quarantine succeeded : Access denied.  Action Description: The file was quarantined successfully.

Error: (12/05/2014 11:57:51 PM) (Source: Symantec AntiVirus) (EventID: 51) (User: )
Description: Security Risk Found!Trojan.Gen.2 in File: C:\Users\Scott\AppData\Local\Temp\dwh4a3f.exe by: Auto-Protect scan.  Action: Quarantine succeeded : Access denied.  Action Description: The file was quarantined successfully.

Error: (12/05/2014 11:57:39 PM) (Source: Symantec AntiVirus) (EventID: 51) (User: )
Description: Security Risk Found!Trojan.Gen.2 in File: C:\Users\Scott\AppData\Local\Temp\dwh39ba.exe by: Auto-Protect scan.  Action: Quarantine succeeded : Access denied.  Action Description: The file was quarantined successfully.

Error: (12/05/2014 11:57:27 PM) (Source: Symantec AntiVirus) (EventID: 51) (User: )
Description: Security Risk Found!Trojan.Gen.2 in File: C:\Users\Scott\AppData\Local\Temp\dwh1807.exe by: Auto-Protect scan.  Action: Quarantine succeeded : Access denied.  Action Description: The file was quarantined successfully.

Error: (12/05/2014 11:57:15 PM) (Source: Symantec AntiVirus) (EventID: 51) (User: )
Description: Security Risk Found!Trojan.Gen.2 in File: C:\Users\Scott\AppData\Local\Temp\dwh753.exe by: Auto-Protect scan.  Action: Quarantine succeeded : Access denied.  Action Description: The file was quarantined successfully.

Error: (12/05/2014 11:57:03 PM) (Source: Symantec AntiVirus) (EventID: 51) (User: )
Description: Security Risk Found!Trojan.Gen.2 in File: C:\Users\Scott\AppData\Local\Temp\dwhf6bf.exe by: Auto-Protect scan.  Action: Quarantine succeeded : Access denied.  Action Description: The file was quarantined successfully.

Error: (12/05/2014 11:56:51 PM) (Source: Symantec AntiVirus) (EventID: 51) (User: )
Description: Security Risk Found!Trojan.Gen.2 in File: C:\Users\Scott\AppData\Local\Temp\dwhe570.exe by: Auto-Protect scan.  Action: Quarantine succeeded : Access denied.  Action Description: The file was quarantined successfully.

Error: (12/05/2014 11:56:39 PM) (Source: Symantec AntiVirus) (EventID: 51) (User: )
Description: Security Risk Found!Trojan.Gen.2 in File: C:\Users\Scott\AppData\Local\Temp\dwhcfec.exe by: Auto-Protect scan.  Action: Quarantine succeeded : Access denied.  Action Description: The file was quarantined successfully.

Error: (12/05/2014 11:56:26 PM) (Source: Symantec AntiVirus) (EventID: 51) (User: )
Description: Security Risk Found!Trojan.Gen.2 in File: C:\Users\Scott\AppData\Local\Temp\dwhb327.exe by: Auto-Protect scan.  Action: Quarantine succeeded : Access denied.  Action Description: The file was quarantined successfully.

Error: (12/05/2014 11:56:14 PM) (Source: Symantec AntiVirus) (EventID: 51) (User: )
Description: Security Risk Found!Trojan.Gen.2 in File: C:\Users\Scott\AppData\Local\Temp\dwha274.exe by: Auto-Protect scan.  Action: Quarantine succeeded : Access denied.  Action Description: The file was quarantined successfully.


CodeIntegrity Errors:
===================================
  Date: 2014-12-06 15:47:35.439
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume3\Windows\System32\sysfer.dll because the set of per-page image hashes could not be found on the system.

  Date: 2014-12-06 07:39:35.972
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume3\Windows\System32\sysfer.dll because the set of per-page image hashes could not be found on the system.

  Date: 2014-12-06 00:22:28.116
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume3\Windows\System32\sysfer.dll because the set of per-page image hashes could not be found on the system.

  Date: 2014-12-05 21:22:53.460
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume3\Windows\System32\sysfer.dll because the set of per-page image hashes could not be found on the system.

  Date: 2014-12-05 17:37:58.851
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume3\Windows\System32\sysfer.dll because the set of per-page image hashes could not be found on the system.

  Date: 2014-12-05 11:05:02.501
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume3\Windows\System32\sysfer.dll because the set of per-page image hashes could not be found on the system.

  Date: 2014-12-05 10:08:00.234
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume3\Windows\System32\sysfer.dll because the set of per-page image hashes could not be found on the system.

  Date: 2014-12-05 09:42:15.881
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume3\Windows\System32\sysfer.dll because the set of per-page image hashes could not be found on the system.

  Date: 2014-12-05 07:55:18.922
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume3\Windows\System32\sysfer.dll because the set of per-page image hashes could not be found on the system.

  Date: 2014-12-05 07:23:25.487
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume3\Windows\System32\sysfer.dll because the set of per-page image hashes could not be found on the system.


==================== Memory info ===========================

Processor: Intel® Core™ i7-2600 CPU @ 3.40GHz
Percentage of memory in use: 32%
Total physical RAM: 12270.45 MB
Available physical RAM: 8296.67 MB
Total Pagefile: 24539.07 MB
Available Pagefile: 20646.14 MB
Total Virtual: 8192 MB
Available Virtual: 8191.82 MB

==================== Drives ================================

Drive c: (OS) (Fixed) (Total:1380.98 GB) (Free:848.28 GB) NTFS

==================== MBR & Partition Table ==================

========================================================
Disk: 0 (MBR Code: Windows 7 or Vista) (Size: 1397.3 GB) (Disk ID: 40B4D18E)
Partition 1: (Not Active) - (Size=39 MB) - (Type=DE)
Partition 2: (Active) - (Size=16.2 GB) - (Type=07 NTFS)
Partition 3: (Not Active) - (Size=1381 GB) - (Type=07 NTFS)

==================== End Of Log ============================



#4 eidelman

eidelman
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Posted 06 December 2014 - 05:32 PM

hello again juregen,

 

and here is the log from the zoek scan. i will wait patiently for your reply. danke!

 

scott

 

Zoek.exe v5.0.0.0 Updated 06-December-2014
Tool run by Scott on Sat 12/06/2014 at 16:21:30.36.
Microsoft Windows 7 Professional  6.1.7601 Service Pack 1 x64
Running in: Normal Mode Internet Access Detected
Launched: C:\Users\Scott\Downloads\zoek.exe [Scan all users] [Script inserted]

==== System Restore Info ======================

12/6/2014 4:22:42 PM Zoek.exe System Restore Point Created Succesfully.

==== Running Processes ======================

C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\armsvc.exe
C:\Program Files (x86)\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
C:\Program Files (x86)\RealNetworks\RealDownloader\rndlresolversvc.exe
c:\program files (x86)\real\realplayer\RPDS\Bin\rpdsvc.exe
C:\Program Files (x86)\Real\UpdateService\RealPlayerUpdateSvc.exe
C:\Program Files (x86)\Symantec\Symantec Endpoint Protection\12.1.1000.157.105\Bin\ccSvcHst.exe
C:\Program Files (x86)\Dell DataSafe Local Backup\sftservice.EXE
C:\Program Files (x86)\Dell DataSafe Local Backup\TOASTER.EXE
C:\Program Files (x86)\Dell DataSafe Local Backup\COMPONENTS\SCHEDULER\STSERVICE.EXE
C:\Program Files (x86)\Symantec\Symantec Endpoint Protection\12.1.1000.157.105\Bin\ccSvcHst.exe
C:\Program Files (x86)\Dell DataSafe Local Backup\Components\DSUpdate\DSUpd.exe
C:\Program Files (x86)\Microsoft Office\Office14\MSOSYNC.EXE
C:\Program Files (x86)\Intel\Intel® Rapid Storage Technology\IAStorIcon.exe
C:\Program Files (x86)\Multimedia Card Reader(9106)\ShwiconXP9106.exe
C:\Program Files (x86)\Cyberlink\PowerDVD9\PDVD9Serv.exe
C:\Program Files (x86)\Cyberlink\Shared files\brs.exe
C:\Program Files (x86)\Roxio\OEM\Roxio Burn\RoxioBurnLauncher.exe
C:\Program Files (x86)\Real\RealPlayer\Update\realsched.exe
C:\Program Files (x86)\iTunes\iTunesHelper.exe
C:\Program Files (x86)\Roxio\OEM\Roxio Burn\Roxio Burn.exe
C:\Program Files (x86)\Mozilla Firefox\firefox.exe
C:\Program Files (x86)\Intel\Intel® Rapid Storage Technology\IAStorDataMgrSvc.exe
C:\Program Files (x86)\Nero\Update\NASvc.exe
C:\Program Files (x86)\Nero\SyncUP\SyncUP.exe
C:\Program Files (x86)\Nero\SyncUP\Nero.AndroidServer.exe
C:\Program Files (x86)\Symantec\Symantec Endpoint Protection\12.1.1000.157.105\Bin\SavUI.exe
C:\Program Files (x86)\Microsoft Office\Office14\WINWORD.EXE
C:\Windows\SysWOW64\NOTEPAD.EXE
C:\Users\Scott\Downloads\zoek.exe
C:\Windows\SysWOW64\cmd.exe
C:\Windows\SysWOW64\cmd.exe
C:\Windows\SysWOW64\cmd.exe

==== System Specs ======================

Windows: Windows 7 Professional Edition (64-bit) Service Pack 1 (Build 7601)
Memory (RAM): 12271 MB
CPU Info: Intel® Core™ i7-2600 CPU @ 3.40GHz
CPU Speed: 3427.3 MHz
Sound Card: Speakers (Realtek High Definiti |
Realtek Digital Output (Realtek |
Display Adapters: AMD Radeon HD 6600 Series | AMD Radeon HD 6600 Series | RDPDD Chained DD | RDP Encoder Mirror Driver | RDP Reflector Display Driver
Monitors: 1x; Dell ST2420L(Analog) |
Screen Resolution: 1920 X 1080 - 32 bit
Network: Network Present
Network Adapters: Broadcom NetLink ™ Gigabit Ethernet | DW1501 Wireless-N WLAN Half-Mini Card
CD / DVD Drives: 2x (D: | E: | ) D: PLDS    DVD+-RW DH-16ABS | E: HL-DT-STDVDRWBD CH20N
Ports: COM Ports NOT Present. LPT Port NOT Present.
Mouse: 8 Button Wheel Mouse Present
Hard Disks: C:  1381.0GB
Hard Disks - Free: C:  854.1GB
Manufacturer *: Dell Inc.
BIOS Info: AT/AT COMPATIBLE | 10/17/11 | DELL   - 20100118
Time Zone: Central Standard Time
Motherboard *: Dell Inc. 0Y2MRG
Country: United States
Language: ENU

==== System Specs (Software) ======================

Anti-Virus: Symantec Endpoint Protection On-access scanning disabled (Outdated)
Anti-Spyware: Windows Defender disabled (Outdated)
Anti-Spyware: Symantec Endpoint Protection disabled (Outdated)
Firewall: Symantec Endpoint Protection disabled
Default Browser: Firefox    33.1
Internet Explorer Version: 11.0.9600.17420
Mozilla Firefox version: 33.1 (x86 en-US)
Adobe Reader version: 10.1.12.15
Sun Java version: 1.7.0_71 (32-bit)
Sun Java version: 1.6.0_27 (64-bit)
Flash Player version: 15.0.0.239

==== Files Recently Created / Modified ======================

====== C:\Windows ====
====== C:\Users\Scott\AppData\Local\Temp ====
2014-12-01 04:29:10    6526A7B60781B3F906BB372F3A3155AF    55088728    ----a-w-    C:\Users\Scott\AppData\Local\Temp\rninst~2\RealPlayerCloud.exe
2014-12-01 04:28:54    E0958157C7011B41C38D1C613D8C4B99    938592    ----a-w-    C:\Users\Scott\AppData\Local\Temp\rnsetup0.exe
====== Java Cache =====
====== C:\Windows\SysWOW64 =====
====== C:\Windows\SysWOW64\drivers =====
====== C:\Windows\Sysnative =====
====== C:\Windows\Sysnative\drivers =====
2014-11-12 09:12:24    41774FF331F609EF442B7398EE6202B1    155064    ----a-w-    C:\Windows\Sysnative\drivers\ksecpkg.sys
====== C:\Windows\Tasks ======
2014-12-05 23:40:15    9D653A9C78CD61733E292B74C28EFFA9    3340    ----a-w-    C:\Windows\Sysnative\Tasks\RealPlayerRealUpgradeScheduledTaskS-1-5-21-2733868261-406791632-87275564-1001
2014-12-01 14:00:47    E41E4D8FE8CB977DD43698A51B75E4BF    3362    ----a-w-    C:\Windows\Sysnative\Tasks\RealDownloaderRealUpgradeScheduledTaskS-1-5-21-2733868261-406791632-87275564-1001
====== C:\Windows\Temp ======
======= C:\Program Files =====
======= C:\PROGRA~2 =====
======= C: =====
====== C:\Users\Scott\AppData\Roaming ======
2014-11-09 15:32:57    --------    d-----w-    C:\Users\Scott\AppData\Roaming\WinRAR
====== C:\Users\Scott ======
2014-12-06 21:54:23    3A43443381A5AACE6EEF498EF9D388D2    2119168    ----a-w-    C:\Users\Scott\Downloads\frst64.exe
2014-12-06 04:30:54    8B968045D75783A09592C3105F2865DA    688992    ------r-    C:\Users\Scott\Downloads\dds.com

====== C: exe-files ==
2014-12-06 21:54:23    3A43443381A5AACE6EEF498EF9D388D2    2119168    ----a-w-    C:\Users\Scott\Downloads\frst64.exe
2014-12-01 04:29:10    6526A7B60781B3F906BB372F3A3155AF    55088728    ----a-w-    C:\Users\Scott\AppData\Local\Temp\rninst~2\RealPlayerCloud.exe
2014-12-01 04:28:54    E0958157C7011B41C38D1C613D8C4B99    938592    ----a-w-    C:\Users\Scott\AppData\Local\Temp\rnsetup0.exe
2014-11-30 22:44:38    14D515CCC3B2CD888C8B5A227C73F946    525904    ----a-w-    C:\Users\Scott\AppData\Roaming\Real\Update\temp\~Upg21\rnupgagent.exe
=== C: other files ==
2014-12-06 04:30:54    8B968045D75783A09592C3105F2865DA    688992    ------r-    C:\Users\Scott\Downloads\dds.com

==== Startup Registry Enabled ======================

[HKEY_USERS\S-1-5-19\Software\Microsoft\Windows\CurrentVersion\Run]
"Sidebar"="%ProgramFiles%\Windows\Sidebar.exe /autoRun"

[HKEY_USERS\S-1-5-20\Software\Microsoft\Windows\CurrentVersion\Run]
"Sidebar"="%ProgramFiles%\Windows\Sidebar.exe /autoRun"

[HKEY_USERS\S-1-5-21-2733868261-406791632-87275564-1001\Software\Microsoft\Windows\CurrentVersion\Run]
"OfficeSyncProcess"="C:\Program Files (x86)\Microsoft Office\Office14\MSOSYNC.EXE"

[HKEY_USERS\S-1-5-19\Software\Microsoft\Windows\CurrentVersion\RunOnce]
"mctadmin"="C:\Windows\System32\mctadmin.exe"

[HKEY_USERS\S-1-5-20\Software\Microsoft\Windows\CurrentVersion\RunOnce]
"mctadmin"="C:\Windows\System32\mctadmin.exe"

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"IAStorIcon"="C:\Program Files (x86)\Intel\Intel® Rapid Storage Technology\IAStorIcon.exe"
"ShwiconXP9106"="C:\Program Files (x86)\Multimedia Card Reader(9106)\ShwiconXP9106.exe"
"StartCCC"="C:\Program Files (x86)\ATI Technologies\ATI.ACE\Core-Static\CLIStart.exe MSRun"
"THX Audio Control Panel"="C:\Program Files (x86)\Creative\THX TruStudio PC\THXAudioCP\THXAudio.exe /r"
"UpdReg"="C:\Windows\UpdReg.EXE"
"RemoteControl9"="C:\Program Files (x86)\CyberLink\PowerDVD9\PDVD9Serv.exe"
"PDVD9LanguageShortcut"="C:\Program Files (x86)\CyberLink\PowerDVD9\Language\Language.exe"
"BDRegion"="C:\Program Files (x86)\Cyberlink\Shared Files\brs.exe"
"Dell DataSafe Online"="C:\Program Files (x86)\Dell\Dell Datasafe Online\NOBuClient.exe"
"Adobe Reader Speed Launcher"="C:\Program Files (x86)\Adobe\Reader 10.0\Reader\Reader_sl.exe"
"Adobe ARM"="C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe"
"RoxWatchTray"="C:\Program Files (x86)\Common Files\Roxio Shared\OEM\12.0\SharedCOM\RoxWatchTray12OEM.exe"
"Desktop Disc Tool"="C:\Program Files (x86)\Roxio\OEM\Roxio Burn\RoxioBurnLauncher.exe"
"NeroLauncher"="C:\Program Files (x86)\Nero\SyncUP\NeroLauncher.exe 900"
"APSDaemon"="C:\Program Files (x86)\Common Files\Apple\Apple Application Support\APSDaemon.exe"
"BCSSync"="C:\Program Files (x86)\Microsoft Office\Office14\BCSSync.exe /DelayServices"
"TkBellExe"="c:\program files (x86)\real\realplayer\Update\realsched.exe -osboot"
"iTunesHelper"="C:\Program Files (x86)\iTunes\iTunesHelper.exe"
"SunJavaUpdateSched"="C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe"
"QuickTime Task"="C:\Program Files (x86)\QuickTime\QTTask.exe -atboottime"
"AccuWeatherWidget"=""C:\Program Files (x86)\Dell Stage\Dell Stage\AccuWeather\accuweather.exe" "C:\Program Files (x86)\Dell Stage\Dell Stage\AccuWeather\start.umj" --startup"

[HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Run]
"OfficeSyncProcess"="C:\Program Files (x86)\Microsoft Office\Office14\MSOSYNC.EXE"

==== Startup Registry Enabled x64 ======================

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"RtHDVCpl"="C:\Program Files\Realtek\Audio\HDA\RAVCpl64.exe -s"
"RunDLLEntry_THXCfg"="C:\Windows\system32\RunDLL32.exe C:\Windows\system32\THXCfg64.dll,RunDLLEntry THXCfg64"
"RunDLLEntry_EptMon"="C:\Windows\system32\RunDLL32.exe C:\Windows\system32\EptMon64.dll,RunDLLEntry EptMon64"
"DellStage"=""C:\Program Files (x86)\Dell Stage\Dell Stage\stage_primary.exe" "C:\Program Files (x86)\Dell Stage\Dell Stage\start.umj" --startup"

==== Startup Folders ======================

2014-08-17 13:46:35    1037    ----a-w-    C:\Users\Scott\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Startup\ZooskMessenger.lnk
2012-08-28 04:48:51    1893    ----a-w-    C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Startup\McAfee Security Scan Plus.lnk
2014-07-06 21:59:04    1246    ----a-w-    C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Startup\RealPlayer Cloud Service UI.lnk

==== Task Scheduler Jobs ======================

C:\Windows\tasks\Adobe Flash Player Updater.job --a------ C:\Windows\SysWOW64\Macromed\Flash\FlashPlayerUpdateService.exe [11/26/2014 09:36 AM]

==== Other Scheduled Tasks ======================

"C:\Windows\SysNative\tasks\Adobe Flash Player Updater" [C:\Windows\SysWOW64\Macromed\Flash\FlashPlayerUpdateService.exe]
"C:\Windows\SysNative\tasks\PCDEventLauncherTask" ["C:\Program Files\My Dell\sessionchecker.exe"]
"C:\Windows\SysNative\tasks\PCDoctorBackgroundMonitorTask" ["C:\Program Files\My Dell\uaclauncher.exe"]
"C:\Windows\SysNative\tasks\RealDownloaderRealUpgradeLogonTaskS-1-5-21-2733868261-406791632-87275564-1001" [C:\Program Files (x86)\RealNetworks\RealDownloader\realupgrade.exe]
"C:\Windows\SysNative\tasks\RealDownloaderRealUpgradeScheduledTaskS-1-5-21-2733868261-406791632-87275564-1001" [C:\Program Files (x86)\RealNetworks\RealDownloader\realupgrade.exe]
"C:\Windows\SysNative\tasks\RealPlayerRealUpgradeLogonTaskS-1-5-21-2733868261-406791632-87275564-1001" [C:\Program Files (x86)\Real\RealUpgrade\RealUpgrade.exe]
"C:\Windows\SysNative\tasks\RealPlayerRealUpgradeScheduledTaskS-1-5-21-2733868261-406791632-87275564-1001" [C:\Program Files (x86)\Real\RealUpgrade\RealUpgrade.exe]
"C:\Windows\SysNative\tasks\RealUpgradeLogonTaskS-1-5-21-2733868261-406791632-87275564-1001" [C:\Program Files (x86)\Real\RealUpgrade\RealUpgrade.exe]
"C:\Windows\SysNative\tasks\RealUpgradeScheduledTaskS-1-5-21-2733868261-406791632-87275564-1001" [C:\Program Files (x86)\Real\RealUpgrade\RealUpgrade.exe]
"C:\Windows\SysNative\tasks\SystemToolsDailyTest" ["uaclauncher.exe"]
"C:\Windows\SysNative\tasks\Apple\AppleSoftwareUpdate" [C:\Program Files (x86)\Apple Software Update\SoftwareUpdate.exe]
"C:\Windows\SysNative\tasks\OfficeSoftwareProtectionPlatform\SvcRestartTask" [%systemroot%\system32\sc.exe start osppsvc]

==== C:\zoek_backup content ======================

C:\zoek_backup (files=0 folders=0 0 bytes)

==== EOF on Sat 12/06/2014 at 16:30:32.74 ======================
 



#5 deeprybka

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Posted 07 December 2014 - 09:30 AM

Hi,
please run the following fix:

(Temporary disable your AntiVirus and AntiSpyware protection - instructions here.
If for some reason the tool needs a restart, please make sure you let the system restart normally. After that let the tool complete its run.)

Step 1

frst.pngfrstfix.png
Please download the attached fixlist txt.gif and save it in the same directory as FRST.
  • Start FRST with Administrator privileges.
  • Press the Fix button.
  • When finished, a log file (Fixlog.txt) pops up and is saved to the same location the tool was run from.
    Please copy and paste its contents in your next reply.
Attached File  fixlist.txt   701bytes   3 downloads
regards,
deeprybka
:busy:
Neminem laede, immo omnes, quantum potes, iuva. Arthur Schopenhauer
 
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#6 eidelman

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Posted 07 December 2014 - 10:27 AM

done! and log pasted below!

 

danke!!!!

 

Fix result of Farbar Recovery Tool (FRST written by Farbar) (x64) Version: 07-12-2014 01
Ran by Scott at 2014-12-07 08:54:43 Run:1
Running from C:\Users\Scott\Downloads
Loaded Profile: Scott (Available profiles: Scott)
Boot Mode: Normal
==============================================

Content of fixlist:
*****************
CloseProcesses:
HKLM-x32\...\Run: [] => [X]
Startup: C:\Users\Scott\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Startup\ZooskMessenger.lnk
ShortcutTarget: ZooskMessenger.lnk -> C:\Program Files (x86)\ZooskMessenger\ZooskMessenger.exe (No File)
SearchScopes: HKU\S-1-5-21-2733868261-406791632-87275564-1001 -> DefaultScope {49606DC7-976D-4030-A74E-9FB5C842FA68} URL =
SearchScopes: HKU\S-1-5-21-2733868261-406791632-87275564-1001 -> {49606DC7-976D-4030-A74E-9FB5C842FA68} URL =
FF Plugin: @microsoft.com/GENUINE -> disabled No File
FF Plugin-x32: @microsoft.com/GENUINE -> disabled No File
CHR HKLM-x32\...\Chrome\Extension: [bopakagnckmlgajfccecajhnimjiiedh] - No Path
EmptyTemp:
 
*****************

Processes closed successfully.
HKLM\Software\WOW6432Node\Microsoft\Windows\CurrentVersion\Run\\ => value deleted successfully.
C:\Users\Scott\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Startup\ZooskMessenger.lnk => Moved successfully.
C:\Program Files (x86)\ZooskMessenger\ZooskMessenger.exe not found.
HKU\S-1-5-21-2733868261-406791632-87275564-1001\SOFTWARE\Microsoft\Internet Explorer\SearchScopes\\DefaultScope => value deleted successfully.
"HKU\S-1-5-21-2733868261-406791632-87275564-1001\SOFTWARE\Microsoft\Internet Explorer\SearchScopes\{49606DC7-976D-4030-A74E-9FB5C842FA68}" => Key deleted successfully.
"HKCR\CLSID\{49606DC7-976D-4030-A74E-9FB5C842FA68}" => Key not found.
"HKLM\Software\MozillaPlugins\@microsoft.com/GENUINE" => Key deleted successfully.
"HKLM\Software\Wow6432Node\MozillaPlugins\@microsoft.com/GENUINE" => Key deleted successfully.
"HKLM\SOFTWARE\Wow6432Node\Google\Chrome\Extensions\bopakagnckmlgajfccecajhnimjiiedh" => Key deleted successfully.
EmptyTemp: => Removed 2.1 GB temporary data.


The system needed a reboot.

==== End of Fixlog ====



#7 deeprybka

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Posted 07 December 2014 - 10:35 AM

Hi,
is Symantec still detecting these files? Please run a scan with it.
regards,
deeprybka
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#8 deeprybka

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Posted 10 December 2014 - 06:36 AM

Hi,

3 Day Inactivity

This is the third day since my last post. Are you still there?

If you need more time, just let me know.

If you do not post within 48 hours, this thread will be closed due to inactivity.
regards,
deeprybka
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#9 eidelman

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Posted 10 December 2014 - 09:53 AM

oh hi - sorry!

 

i thought we had closed this case? the problem did seem to be with symantec. my university (who provides this software) suggested that i uninstall symantec and then reinstall a newer version (mine was 3 years old). i did that, and things seem to be working fine - no infected files are being detected!

 

is there anything that i should do to close the case?

 

thank yu so much for your help and effort!!!

 

scott



#10 deeprybka

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Posted 11 December 2014 - 12:34 PM

It's good to hear that your problems appear to be solved.

I'm glad my message was useful to you. :)

That's it! abklatsch.gif
Your logs look clean to me at the moment. :thumbup2:
We're gonna clean up everything now, close security holes on your computer and in the end I'll provide you with a list of security tips so you hopefully will not need our help anymore in the future.


My help is free for everybody.
If you want to support me fighting against malware or buy me a beer for the assistance you received, then you can consider a donation: btn_donate_SM.gif
Thank you!


Clean Upcleanupm.PNG

Now we remove all the tools we used (including their logs and quarantine folders), restore your settings and delete old and infected system restorepoints:

  • You can uninstall programs that you had to install (e.g. MBAM or ESET Onlinescanner) in the control panel if you so wish.
  • Download delfix.pngDelFix (by Xplode) and save it to your Desktop.
    • Close all running programs and start delfix.exe.
    • Make sure that all available options are checked.
    • Click on Run
    • DelFix should remove all our tools and delete itself afterwards. I don't need the log file.
  • If there is still something left you can delete it manually.

Closing security holes

Many infections happen via drive-by downloads that run unnoticed in the background while the user visits an infected website. To achieve this malware exploits security holes in installed software (e.g. browser or its plugins). Older versions of such software often have lots of known exploitable holes. Therefore it's very important to always keep your software up-to-date.
The following software is outdated. Make sure you remove all old versions and install the current one instead if you need the program:

 

Adobe Reader X
Java 7 Update 71
Java™ 6 Update 27 (64-bit)

 

Tips

I recommend to read and follow the "16 simple and easy ways to keep your computer safe and secure on the Internet" (Link) by Lawrence Abrams.
 


regards,
deeprybka
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#11 deeprybka

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Posted 14 December 2014 - 09:41 AM

It appears that this issue is resolved, therefore I am closing the topic. If that is not the case and you need or wish to continue with this topic, please send me or any Moderator a Personal Message (PM) that you would like this topic re-opened.
regards,
deeprybka
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