Jump to content


 


Register a free account to unlock additional features at BleepingComputer.com
Welcome to BleepingComputer, a free community where people like yourself come together to discuss and learn how to use their computers. Using the site is easy and fun. As a guest, you can browse and view the various discussions in the forums, but can not create a new topic or reply to an existing one unless you are logged in. Other benefits of registering an account are subscribing to topics and forums, creating a blog, and having no ads shown anywhere on the site.


Click here to Register a free account now! or read our Welcome Guide to learn how to use this site.

Photo

windows 7 install question


  • Please log in to reply
19 replies to this topic

#1 mikey11

mikey11

  • Members
  • 1,284 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Psychiatric Ward @ Beelitz-Heilstatten Hospital, Beelitz, Germany
  • Local time:05:46 AM

Posted 05 December 2014 - 03:06 PM

i have a computer that i needed to replace the hard drive in (faulty), it was windows 7 but im not sure of the specific version or 32 64 bit etc etc.....how can i find this info out? as to which version should i install? can i use the product key to find out somewhere?



BC AdBot (Login to Remove)

 


#2 Sintharius

Sintharius

    Bleepin' Sniper


  • Members
  • 5,639 posts
  • OFFLINE
  •  
  • Gender:Female
  • Location:The Netherlands
  • Local time:04:46 AM

Posted 05 December 2014 - 03:10 PM

It's best to install 64-bit version of Windows 7.

Use this link to see if your Windows is 32-bit or 64-bit.

Hope that helps.

#3 noknojon

noknojon

  • Banned
  • 10,871 posts
  • OFFLINE
  •  
  • Gender:Not Telling
  • Local time:01:46 PM

Posted 05 December 2014 - 03:51 PM

Hi -

It's best to install 64-bit version of Windows 7.

Almost, but not quite, as there may be a listing on your key sticker and only the Matching Version should be installed.

 

If you do have the full sticker with the full Key, then you can call Microsoft (Free calls are listed)

 

These images are hosted by the Digital River store which is an official distribution partner of Microsoft.  
 

Windows 7 Home Premium x86 SP1
 
Windows 7 Home Premium x64 SP1
 
 
Windows 7 Professional x86 SP1
 
Windows 7 Professional x64 SP1 
 
 
Windows 7 Ultimate x86 SP1
 
Windows 7 Ultimate x64 SP1

 

Only use as listed, and do not try to Upgrade or alter the version, as you will kill your Key -


Edited by noknojon, 05 December 2014 - 04:38 PM.


#4 mikey11

mikey11
  • Topic Starter

  • Members
  • 1,284 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Psychiatric Ward @ Beelitz-Heilstatten Hospital, Beelitz, Germany
  • Local time:05:46 AM

Posted 05 December 2014 - 04:02 PM

thanks, i installed the 32 bit version from a usb bootable drive, everything worked fine till i was asked for the product key, i entered it and got an error messege "the product key does not match current windows SKU"

 

im assuming this is because im istalling the wrong version?

 

i guess i will try the 64



#5 Sintharius

Sintharius

    Bleepin' Sniper


  • Members
  • 5,639 posts
  • OFFLINE
  •  
  • Gender:Female
  • Location:The Netherlands
  • Local time:04:46 AM

Posted 05 December 2014 - 04:34 PM

thanks, i installed the 32 bit version from a usb bootable drive, everything worked fine till i was asked for the product key, i entered it and got an error messege "the product key does not match current windows SKU"
 
im assuming this is because im istalling the wrong version?
 
i guess i will try the 64


Wrong SKU means that you get the wrong edition of Windows. See here.

Check your license key to see which Windows edition it is for, and install the correct edition.

Edit: If your laptop was bought from a reseller then it should have a sticker stating the original Edition of Windows that the key was for.

Edited by Alexstrasza, 05 December 2014 - 04:35 PM.


#6 noknojon

noknojon

  • Banned
  • 10,871 posts
  • OFFLINE
  •  
  • Gender:Not Telling
  • Local time:01:46 PM

Posted 05 December 2014 - 04:35 PM

Do or did you have any idea of what the version was ??



#7 mikey11

mikey11
  • Topic Starter

  • Members
  • 1,284 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Psychiatric Ward @ Beelitz-Heilstatten Hospital, Beelitz, Germany
  • Local time:05:46 AM

Posted 05 December 2014 - 04:42 PM

the product key sticker says "windows 7 home prem OA"

 

underneath it has the product key,

 

i downloaded an ISO file that was entitled "windows_7_32bit.ISO"

 

like i said, it all worked fine till the product key error


Edited by mikey11, 05 December 2014 - 04:43 PM.


#8 noknojon

noknojon

  • Banned
  • 10,871 posts
  • OFFLINE
  •  
  • Gender:Not Telling
  • Local time:01:46 PM

Posted 05 December 2014 - 04:46 PM

i downloaded an ISO file that was entitled "windows_7_32bit.ISO"

 

So far correct -

Did you first download it to a computer and then Burn an ISO not just download direct to CD or USB?? You need a Large USB device ...

You then need to set the drive as first in BIOS to install.

 

If not, you are just creating a Copy of the version ..............



#9 mikey11

mikey11
  • Topic Starter

  • Members
  • 1,284 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Psychiatric Ward @ Beelitz-Heilstatten Hospital, Beelitz, Germany
  • Local time:05:46 AM

Posted 05 December 2014 - 04:48 PM

 

i downloaded an ISO file that was entitled "windows_7_32bit.ISO"

 

So far correct -

Did you first download it to a computer and then Burn an ISO not just download direct to CD or USB?? You need a Large USB device ...

You then need to set the drive as first in BIOS to install.

 

If not, you are just creating a Copy of the version ..............

 

 

 

i downloaded the ISO file to another computer, then i used the microsoft software to create a bootable USB drive, the USB drive was 30gig

 

i then plugged the bootable USB drive into the other computer with a freshly formatted hard drive, i made sure that USB was first in the boot menu


Edited by mikey11, 05 December 2014 - 04:51 PM.


#10 Sintharius

Sintharius

    Bleepin' Sniper


  • Members
  • 5,639 posts
  • OFFLINE
  •  
  • Gender:Female
  • Location:The Netherlands
  • Local time:04:46 AM

Posted 05 December 2014 - 04:54 PM

the product key sticker says "windows 7 home prem OA"
 
underneath it has the product key,
 
i downloaded an ISO file that was entitled "windows_7_32bit.ISO"
 
like i said, it all worked fine till the product key error


Do this to check your current Windows edition:
  • Click on Start button.
  • Right click on Computer,and choose Properties.
  • A Control Panel window should open up. Check the Windows edition section to see which edition you installed.
If it's not Home Premium then you'll have to reinstall the correct edition.

Edited by Alexstrasza, 05 December 2014 - 04:55 PM.


#11 mikey11

mikey11
  • Topic Starter

  • Members
  • 1,284 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Psychiatric Ward @ Beelitz-Heilstatten Hospital, Beelitz, Germany
  • Local time:05:46 AM

Posted 05 December 2014 - 04:56 PM

 

the product key sticker says "windows 7 home prem OA"
 
underneath it has the product key,
 
i downloaded an ISO file that was entitled "windows_7_32bit.ISO"
 
like i said, it all worked fine till the product key error


Do this to check your current Windows edition:
  • Click on Start button.
  • Right click on Computer,and choose Properties.
  • A Control Panel window should open up. Check the Windows edition section to see which edition you installed.
If it's not Home Premium then you'll have to reinstall the correct edition.

 

 

 

i cant do that, the computer is not operational



#12 Sintharius

Sintharius

    Bleepin' Sniper


  • Members
  • 5,639 posts
  • OFFLINE
  •  
  • Gender:Female
  • Location:The Netherlands
  • Local time:04:46 AM

Posted 05 December 2014 - 04:58 PM

Then try using the Home Premium download in #3 and create a new bootable USB. As the iso you originally used did not specify which edition it is, I do not know if it's the correct edition or not. (most likely not because of the license key error)

#13 mikey11

mikey11
  • Topic Starter

  • Members
  • 1,284 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Psychiatric Ward @ Beelitz-Heilstatten Hospital, Beelitz, Germany
  • Local time:05:46 AM

Posted 05 December 2014 - 05:01 PM

Then try using the Home Premium download in #3 and create a new bootable USB. As the iso you originally used did not specify which edition it is, I do not know if it's the correct edition or not. (most likely not because of the license key error)

 

 

thanks, i just saw all the links in post 3 now,

 

which one would you recommend i try? x64 or x86?



#14 Sintharius

Sintharius

    Bleepin' Sniper


  • Members
  • 5,639 posts
  • OFFLINE
  •  
  • Gender:Female
  • Location:The Netherlands
  • Local time:04:46 AM

Posted 05 December 2014 - 05:06 PM

Then try using the Home Premium download in #3 and create a new bootable USB. As the iso you originally used did not specify which edition it is, I do not know if it's the correct edition or not. (most likely not because of the license key error)

 
 
thanks, i just saw all the links in post 3 now,
 
which one would you recommend i try? x64 or x86?

x86 is the 32-bit version. If your laptop does not have a definite requirement for 32-bit Windows then I'll recommend the 64-bit version.

#15 mikey11

mikey11
  • Topic Starter

  • Members
  • 1,284 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Psychiatric Ward @ Beelitz-Heilstatten Hospital, Beelitz, Germany
  • Local time:05:46 AM

Posted 05 December 2014 - 05:10 PM

thanks, ill give that a try






0 user(s) are reading this topic

0 members, 0 guests, 0 anonymous users