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Can't Turn Off Proxy Exception after Adware Removal

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2 replies to this topic

#1 JPimental83


  • Members
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  • Local time:09:43 AM

Posted 05 December 2014 - 11:11 AM



I recently uninstalled some adware on my computer but have run into some Proxy server issues. I do not use a Proxy server but for some reason I am unable to turn it off within the computer's settings. Unchecking the box and hitting "Okay" just seems to reset its use. It's set to and in the Exceptions section there is "<-loopback>".


My problems are similar to the two members in these threads:








I've used tools such as malwarebytes to remove the adware and clean the computer but they don't seem to help with the Proxy issue.  I've also run a scan using OTL and can post results from that as well.


Any  help on resolving this issue would be greatly appreciated! Thank you!

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#2 nasdaq


  • Malware Response Team
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  • Gender:Male
  • Location:Montreal, QC. Canada
  • Local time:10:43 AM

Posted 10 December 2014 - 09:00 AM

Hello, Welcome to BleepingComputer.
I'm nasdaq and will be helping you.

If you can please print this topic it will make it easier for you to follow the instructions and complete all of the necessary steps in the order listed.

Download the version of this tool for your operating system.
Farbar Recovery Scan Tool (64 bit)
Farbar Recovery Scan Tool (32 bit)
and save it to a folder on your computer's Desktop.
Double-click to run it. When the tool opens click Yes to disclaimer.
Press Scan button.
It will make a log (FRST.txt) in the same directory the tool is run. Please copy and paste it to your reply.
The first time the tool is run, it makes also another log (Addition.txt). Please attach it to your reply.

Please paste the logs in your next reply DO NOT ATTACH THEM unless specified.
To attach a file select the "More Reply Option" and follow the instructions.

How is the computer running?
Wait for further instructions.

#3 nasdaq


  • Malware Response Team
  • 38,368 posts
  • Gender:Male
  • Location:Montreal, QC. Canada
  • Local time:10:43 AM

Posted 15 December 2014 - 09:15 AM

Due to the lack of feedback, this topic is now closed.

In the event you still have problems, please send me or any Moderator a Private Message and ask them to reopen this topic within the next 5 days.

Please include a link to your topic in the Private Message. Thank you.

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