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I think im infected please help


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65 replies to this topic

#1 sweb

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Posted 04 December 2014 - 11:05 PM

I was in my paypal account when i received a popup about silverlight being out of dates

o i clicked update and then all these weird adware started installing

something called nap.do and a few othersal

so when I try to uninstall the snap.do it says it cant locate the file to do it

Im on windows vista

thank you



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#2 Broni

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Posted 05 December 2014 - 04:08 PM

p22002970.gif Download Security Check from here or here and save it to your Desktop.

  • Double-click SecurityCheck.exe
  • Follow the onscreen instructions inside of the black box.
  • A Notepad document should open automatically called checkup.txt; please post the contents of that document.

NOTE 1. If one of your security applications (e.g., third-party firewall) requests permission to allow DIG.EXE access the Internet, allow it to do so.
NOTE 2. SecurityCheck may produce some false warning(s), so leave the results reading to me.
NOTE 3. If you receive UNSUPPORTED OPERATING SYSTEM! ABORTED! message restart computer and Security Check should run

p22002970.gif Please download Farbar Service Scanner (FSS) and run it on the computer with the issue.
  • Make sure the following options are checked:
    • Internet Services
    • Windows Firewall
    • System Restore
    • Security Center/Action Center
    • Windows Update
    • Windows Defender
    • Other Services
  • Press "Scan".
  • It will create a log (FSS.txt) in the same directory the tool is run.
  • Please copy and paste the log to your reply.


p22002970.gif Please download MiniToolBox and run it.

Checkmark following boxes:
  • Report IE Proxy Settings
  • Report FF Proxy Settings
  • List content of Hosts
  • List IP configuration
  • List Winsock Entries
  • List last 10 Event Viewer log
  • List Installed Programs
  • List Devices (do NOT change any settings here)
  • List Users, Partitions and Memory size
  • List Restore Points

Click Go and post the result.

p22002970.gif Please download Malwarebytes Anti-Malware to your desktop.
NOTE. If you already have MBAM 2.0 installed scroll down.

  • Double-click mb3-setup-1878.1878-3.5.1.2522.exe and follow the prompts to install the program.
  • At the end, be sure a checkmark is placed next to the following:

    • Launch Malwarebytes Anti-Malware
    • A 14 day trial of the Premium features is pre-selected. You may deselect this if you wish, and it will not diminish the scanning and removal capabilities of the program.

  • Click Finish.
  • On the Dashboard, click the 'Update Now >>' link
  • After the update completes, click the 'Scan Now >>' button.
  • Or, on the Dashboard, click the Scan Now >> button.
  • If an update is available, click the Update Now button.
  • A Threat Scan will begin.
  • When the scan is complete, if there have been detections, click Apply Actions to allow MBAM to clean what was detected.
  • In most cases, a restart will be required.
  • Wait for the prompt to restart the computer to appear, then click on Yes.



If you already have MBAM 2.0 installed:

  • On the Dashboard, click the 'Update Now >>' link
  • After the update completes, click the 'Scan Now >>' button.
  • Or, on the Dashboard, click the Scan Now >> button.
  • If an update is available, click the Update Now button.
  • A Threat Scan will begin.
  • When the scan is complete, if there have been detections, click Apply Actions to allow MBAM to clean what was detected.
  • In most cases, a restart will be required.
  • Wait for the prompt to restart the computer to appear, then click on Yes.


How to get logs:
(Export log to save as txt)


  • After the restart once you are back at your desktop, open MBAM once more.
  • Click on the History tab > Application Logs.
  • Double click on the Scan Log which shows the Date and time of the scan just performed.
  • Click 'Export'.
  • Click 'Text file (*.txt)'
  • In the Save File dialog box which appears, click on Desktop.
  • In the File name: box type a name for your scan log.
  • A message box named 'File Saved' should appear stating "Your file has been successfully exported".
  • Click Ok
  • Attach that saved log to your next reply.



(Copy to clipboard for pasting into forum replies or tickets)

  • After the restart once you are back at your desktop, open MBAM once more.
  • Click on the History tab > Application Logs.
  • Double click on the Scan Log which shows the Date and time of the scan just performed.
  • Click 'Copy to Clipboard'
  • Paste the contents of the clipboard into your reply.


p22002970.gifDownload 51a5f31352b88-icon_MBAR.pngMalwarebytes Anti-Rootkit to your desktop.
  • Warning! Malwarebytes Anti-Rootkit needs to be run from an account with administrator rights.
  • Double click on downloaded file. OK self extracting prompt.
  • MBAR will start. Click "Next" to continue.
  • Click in the following screen "Update" to obtain the latest malware definitions.
  • Once the update is complete select "Next" and click "Scan".
  • When the scan is finished and no malware has been found select "Exit".
  • If malware was detected, make sure to check all the items and click "Cleanup". Reboot your computer.
  • Open the MBAR folder located on your Desktop and paste the content of the following files in your next reply:
  • "mbar-log-{date} (xx-xx-xx).txt"
  • "system-log.txt"


NOTE. If you see This version requires you to completely exit the Anti Malware application message right click on the Malwarebytes Anti-Malware icon in the system tray and click on Exit.

p22002970.gif Please download Rkill (courtesy of BleepingComputer.com) to your desktop.
There are 2 different versions. If one of them won't run then download and try to run the other one.
You only need to get one of these to run, not all of them. You may get warnings from your antivirus about this tool, ignore them or shutdown your antivirus.

rKill.exe: http://www.bleepingcomputer.com/download/rkill/dl/10/
iExplore.exe (renamed rKill.exe): http://www.bleepingcomputer.com/download/rkill/dl/11/

  • Double-click on the Rkill desktop icon to run the tool.
  • If using Vista or Windows 7 right-click on it and choose Run As Administrator.
  • A black DOS box will briefly flash and then disappear. This is normal and indicates the tool ran successfully.
  • If not, delete the file, then download and use the one provided in Link 2.
  • Do not reboot until instructed.
  • If the tool does not run from any of the links provided, please let me know.


If normal mode still doesn't work, run the tool from safe mode.

When the scan is done Notepad will open with rKill log.
Post it in your next reply.

NOTE. rKill.txt log will also be present on your desktop.

NOTE Do NOT wrap your logs in "quote" or "code" brackets.
Do NOT use spoilers.
Do NOT edit your reply to post additional logs. Create new reply. I'll not get any email notifications about edits so I won't know you posted something new.


My Website

p4433470.gif

My help doesn't cost a penny, but if you'd like to consider a donation, click p22001735.gif


 


#3 sweb

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Posted 08 December 2014 - 01:12 PM

here is the 1st log

 Results of screen317's Security Check version 0.99.91  
 Windows Vista Service Pack 2 x86 (UAC is enabled)  
 Internet Explorer 5 Out of date!
``````````````Antivirus/Firewall Check:``````````````
 Windows Firewall Enabled!  
Microsoft Security Essentials   
 Antivirus up to date!  
`````````Anti-malware/Other Utilities Check:`````````
 Malwarebytes Anti-Malware version 2.0.3.1025  
 CCleaner     
 Adobe Flash Player     15.0.0.239  
 Adobe Reader 10.1.12 Adobe Reader out of Date!  
 Mozilla Firefox (33.1.1)
 Google Chrome (39.0.2171.65)
 Google Chrome (39.0.2171.71)
 Google Chrome (plugins...)
````````Process Check: objlist.exe by Laurent````````  
 Microsoft Security Essentials MSMpEng.exe
 Microsoft Security Essentials msseces.exe
`````````````````System Health check`````````````````
 Total Fragmentation on Drive C: 3 % Defragment your hard drive soon! (Do NOT defrag if SSD!)
[b][u]`



#4 sweb

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Posted 08 December 2014 - 01:14 PM

2nd log

Farbar Service Scanner Version: 21-07-2014
Ran by sw13 (administrator) on 08-12-2014 at 10:13:56
Running from "C:\Users\sw13\Downloads"
Microsoft® Windows Vista™ Home Premium  Service Pack 2 (X86)
Boot Mode: Normal
****************************************************************

Internet Services:
============

Connection Status:
==============
Localhost is accessible.
LAN connected.
Google IP is accessible.
Google.com is accessible.
Yahoo.com is accessible.


Windows Firewall:
=============

Firewall Disabled Policy:
==================


System Restore:
============

System Restore Disabled Policy:
========================


Security Center:
============


Windows Update:
============

Windows Autoupdate Disabled Policy:
============================


Windows Defender:
==============
WinDefend Service is not running. Checking service configuration:
The start type of WinDefend service is OK.
The ImagePath of WinDefend service is OK.
The ServiceDll of WinDefend service is OK.


Windows Defender Disabled Policy:
==========================
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows Defender]
"DisableAntiSpyware"=DWORD:1


Other Services:
==============


File Check:
========
C:\Windows\system32\nsisvc.dll => File is digitally signed
C:\Windows\system32\Drivers\nsiproxy.sys => File is digitally signed
C:\Windows\system32\dhcpcsvc.dll => File is digitally signed
C:\Windows\system32\Drivers\afd.sys => File is digitally signed
C:\Windows\system32\Drivers\tdx.sys => File is digitally signed
C:\Windows\system32\Drivers\tcpip.sys => File is digitally signed
C:\Windows\system32\dnsrslvr.dll => File is digitally signed
C:\Windows\system32\mpssvc.dll => File is digitally signed
C:\Windows\system32\bfe.dll => File is digitally signed
C:\Windows\system32\Drivers\mpsdrv.sys => File is digitally signed
C:\Windows\system32\SDRSVC.dll => File is digitally signed
C:\Windows\system32\vssvc.exe => File is digitally signed
C:\Windows\system32\wscsvc.dll => File is digitally signed
C:\Windows\system32\wbem\WMIsvc.dll => File is digitally signed
C:\Windows\system32\wuaueng.dll => File is digitally signed
C:\Windows\system32\qmgr.dll => File is digitally signed
C:\Windows\system32\es.dll => File is digitally signed
C:\Windows\system32\cryptsvc.dll => File is digitally signed
C:\Program Files\Windows Defender\MpSvc.dll => File is digitally signed
C:\Windows\system32\ipnathlp.dll => File is digitally signed
C:\Windows\system32\iphlpsvc.dll => File is digitally signed
C:\Windows\system32\svchost.exe => File is digitally signed
C:\Windows\system32\rpcss.dll => File is digitally signed


**** End of log ****



#5 sweb

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Posted 08 December 2014 - 01:17 PM

log 3

 

MiniToolBox by Farbar  Version: 30-11-2014
Ran by sw13 (administrator) on 08-12-2014 at 10:15:58
Running from "C:\Users\sw13\Downloads"
Microsoft® Windows Vista™ Home Premium  Service Pack 2 (X86)
Boot Mode: Normal
***************************************************************************

========================= IE Proxy Settings: ==============================

Proxy is not enabled.
No Proxy Server is set.

========================= FF Proxy Settings: ==============================

========================= Hosts content: =================================

::1             localhost

127.0.0.1       localhost

========================= IP Configuration: ================================

Broadcom NetLink ™ Gigabit Ethernet = Local Area Connection (Connected)


# ----------------------------------
# IPv4 Configuration
# ----------------------------------
pushd interface ipv4

reset
set global icmpredirects=enabled


popd
# End of IPv4 configuration



Windows IP Configuration

   Host Name . . . . . . . . . . . . : sw13-PC
   Primary Dns Suffix  . . . . . . . :
   Node Type . . . . . . . . . . . . : Hybrid
   IP Routing Enabled. . . . . . . . : No
   WINS Proxy Enabled. . . . . . . . : No
   DNS Suffix Search List. . . . . . : lv.cox.net

Ethernet adapter Local Area Connection:

   Connection-specific DNS Suffix  . : lv.cox.net
   Description . . . . . . . . . . . : Broadcom NetLink ™ Gigabit Ethernet
   Physical Address. . . . . . . . . : 00-1D-09-23-A8-7C
   DHCP Enabled. . . . . . . . . . . : Yes
   Autoconfiguration Enabled . . . . : Yes
   Link-local IPv6 Address . . . . . : fe80::8d3d:f963:a22b:528e%10(Preferred)
   IPv4 Address. . . . . . . . . . . : 192.168.1.104(Preferred)
   Subnet Mask . . . . . . . . . . . : 255.255.255.0
   Lease Obtained. . . . . . . . . . : Monday, December 08, 2014 9:48:20 AM
   Lease Expires . . . . . . . . . . : Tuesday, December 09, 2014 9:48:20 AM
   Default Gateway . . . . . . . . . : 192.168.1.1
   DHCP Server . . . . . . . . . . . : 192.168.1.1
   DHCPv6 IAID . . . . . . . . . . . : 251665673
   DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-19-24-B3-2A-00-1D-09-23-A8-7C
   DNS Servers . . . . . . . . . . . : 68.105.28.12
                                       68.105.29.12
                                       68.105.28.11
   NetBIOS over Tcpip. . . . . . . . : Enabled

Tunnel adapter Local Area Connection* 7:

   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . :
   Description . . . . . . . . . . . : Teredo Tunneling Pseudo-Interface
   Physical Address. . . . . . . . . : 02-00-54-55-4E-01
   DHCP Enabled. . . . . . . . . . . : No
   Autoconfiguration Enabled . . . . : Yes
Server:  cdns2.cox.net
Address:  68.105.28.12

Name:    google.com
Addresses:  2607:f8b0:4007:803::1006
      74.125.224.98
      74.125.224.99
      74.125.224.102
      74.125.224.103
      74.125.224.100
      74.125.224.105
      74.125.224.96
      74.125.224.101
      74.125.224.110
      74.125.224.97
      74.125.224.104



Pinging google.com [74.125.224.46] with 32 bytes of data:

Reply from 74.125.224.46: bytes=32 time=16ms TTL=56

Reply from 74.125.224.46: bytes=32 time=14ms TTL=56



Ping statistics for 74.125.224.46:

    Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),

Approximate round trip times in milli-seconds:

    Minimum = 14ms, Maximum = 16ms, Average = 15ms

Server:  cdns2.cox.net
Address:  68.105.28.12

Name:    yahoo.com
Addresses:  98.138.253.109
      98.139.183.24
      206.190.36.45



Pinging yahoo.com [206.190.36.45] with 32 bytes of data:

Reply from 206.190.36.45: bytes=32 time=44ms TTL=52

Reply from 206.190.36.45: bytes=32 time=54ms TTL=52



Ping statistics for 206.190.36.45:

    Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),

Approximate round trip times in milli-seconds:

    Minimum = 44ms, Maximum = 54ms, Average = 49ms



Pinging 127.0.0.1 with 32 bytes of data:

Reply from 127.0.0.1: bytes=32 time<1ms TTL=128

Reply from 127.0.0.1: bytes=32 time<1ms TTL=128



Ping statistics for 127.0.0.1:

    Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),

Approximate round trip times in milli-seconds:

    Minimum = 0ms, Maximum = 0ms, Average = 0ms

===========================================================================
Interface List
 10 ...00 1d 09 23 a8 7c ...... Broadcom NetLink ™ Gigabit Ethernet
  1 ........................... Software Loopback Interface 1
 11 ...02 00 54 55 4e 01 ...... Teredo Tunneling Pseudo-Interface
===========================================================================

IPv4 Route Table
===========================================================================
Active Routes:
Network Destination        Netmask          Gateway       Interface  Metric
          0.0.0.0          0.0.0.0      192.168.1.1    192.168.1.104     20
        127.0.0.0        255.0.0.0         On-link         127.0.0.1    306
        127.0.0.1  255.255.255.255         On-link         127.0.0.1    306
  127.255.255.255  255.255.255.255         On-link         127.0.0.1    306
      192.168.1.0    255.255.255.0         On-link     192.168.1.104    276
    192.168.1.104  255.255.255.255         On-link     192.168.1.104    276
    192.168.1.255  255.255.255.255         On-link     192.168.1.104    276
        224.0.0.0        240.0.0.0         On-link         127.0.0.1    306
        224.0.0.0        240.0.0.0         On-link     192.168.1.104    276
  255.255.255.255  255.255.255.255         On-link         127.0.0.1    306
  255.255.255.255  255.255.255.255         On-link     192.168.1.104    276
===========================================================================
Persistent Routes:
  None

IPv6 Route Table
===========================================================================
Active Routes:
 If Metric Network Destination      Gateway
  1    306 ::1/128                  On-link
 10    276 fe80::/64                On-link
 10    276 fe80::8d3d:f963:a22b:528e/128
                                    On-link
  1    306 ff00::/8                 On-link
 10    276 ff00::/8                 On-link
===========================================================================
Persistent Routes:
  None
========================= Winsock entries =====================================

Catalog5 01 C:\Windows\system32\NLAapi.dll [48128] (Microsoft Corporation)
Catalog5 02 C:\Windows\system32\napinsp.dll [50176] (Microsoft Corporation)
Catalog5 03 C:\Windows\system32\pnrpnsp.dll [62464] (Microsoft Corporation)
Catalog5 04 C:\Windows\system32\pnrpnsp.dll [62464] (Microsoft Corporation)
Catalog5 05 C:\Windows\system32\mswsock.dll [223232] (Microsoft Corporation)
Catalog5 06 C:\Windows\system32\winrnr.dll [19968] (Microsoft Corporation)
Catalog9 01 C:\Windows\system32\mswsock.dll [223232] (Microsoft Corporation)
Catalog9 02 C:\Windows\system32\mswsock.dll [223232] (Microsoft Corporation)
Catalog9 03 C:\Windows\system32\mswsock.dll [223232] (Microsoft Corporation)
Catalog9 04 C:\Windows\system32\mswsock.dll [223232] (Microsoft Corporation)
Catalog9 05 C:\Windows\system32\mswsock.dll [223232] (Microsoft Corporation)
Catalog9 06 C:\Windows\system32\mswsock.dll [223232] (Microsoft Corporation)
Catalog9 07 C:\Windows\system32\mswsock.dll [223232] (Microsoft Corporation)
Catalog9 08 C:\Windows\system32\mswsock.dll [223232] (Microsoft Corporation)
Catalog9 09 C:\Windows\system32\mswsock.dll [223232] (Microsoft Corporation)
Catalog9 10 C:\Windows\system32\mswsock.dll [223232] (Microsoft Corporation)
Catalog9 11 C:\Windows\system32\mswsock.dll [223232] (Microsoft Corporation)
Catalog9 12 C:\Windows\system32\mswsock.dll [223232] (Microsoft Corporation)
Catalog9 13 C:\Windows\system32\mswsock.dll [223232] (Microsoft Corporation)
Catalog9 14 C:\Windows\system32\mswsock.dll [223232] (Microsoft Corporation)
Catalog9 15 C:\Windows\system32\mswsock.dll [223232] (Microsoft Corporation)
Catalog9 16 C:\Windows\system32\mswsock.dll [223232] (Microsoft Corporation)

========================= Event log errors: ===============================

Application errors:
==================
Error: (12/08/2014 09:49:59 AM) (Source: WinMgmt) (User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003

Error: (12/04/2014 09:58:13 PM) (Source: Perflib) (User: )
Description: PNRPsvcC:\Windows\system32\pnrpperf.dll4

Error: (12/04/2014 09:49:19 PM) (Source: Microsoft Security Client Setup) (User: sw13-PC)
Description: HRESULT:0x8004FF0A
Description:Security Essentials is still installed on your computer.. Security Essentials was not removed from your computer. It will continue to monitor your computer and help protect it from potential threats. Error code:0x8004FF0A.

Error: (12/04/2014 09:47:15 PM) (Source: WinMgmt) (User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003

Error: (12/04/2014 09:46:11 PM) (Source: SideBySide) (User: )
Description: Activation context generation failed for "rpshellextension.1.0,language="&#x2a;",type="win32",version="1.0.0.0"1".
Dependent Assembly rpshellextension.1.0,language="&#x2a;",type="win32",version="1.0.0.0" could not be found.
Please use sxstrace.exe for detailed diagnosis.

Error: (12/04/2014 08:11:35 PM) (Source: SideBySide) (User: )
Description: Activation context generation failed for "rpshellextension.1.0,language="&#x2a;",type="win32",version="1.0.0.0"1".
Dependent Assembly rpshellextension.1.0,language="&#x2a;",type="win32",version="1.0.0.0" could not be found.
Please use sxstrace.exe for detailed diagnosis.

Error: (12/04/2014 08:11:35 PM) (Source: SideBySide) (User: )
Description: Activation context generation failed for "rpshellextension.1.0,language="&#x2a;",type="win32",version="1.0.0.0"1".
Dependent Assembly rpshellextension.1.0,language="&#x2a;",type="win32",version="1.0.0.0" could not be found.
Please use sxstrace.exe for detailed diagnosis.

Error: (12/04/2014 08:11:12 PM) (Source: WinMgmt) (User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003

Error: (12/04/2014 11:36:26 AM) (Source: Windows Search Service) (User: )
Description: The entry <C:\USERS\SW13\APPDATA\LOCAL\SMARTBAR\APPLICATION\LRCNT.DLL> in the hash map cannot be updated.

Context:  Application, SystemIndex Catalog


Details:
    A device attached to the system is not functioning.   (0x8007001f)

Error: (12/04/2014 11:36:26 AM) (Source: Windows Search Service) (User: )
Description: The entry <C:\USERS\SW13\APPDATA\LOCAL\SMARTBAR\APPLICATION\LRCNT.DLL> in the hash map cannot be updated.

Context:  Application, SystemIndex Catalog


Details:
    A device attached to the system is not functioning.   (0x8007001f)


System errors:
=============
Error: (12/04/2014 08:08:14 PM) (Source: Service Control Manager) (User: )
Description: Windows Search1300001Restart the service

Error: (12/04/2014 08:08:13 PM) (Source: Service Control Manager) (User: )
Description: Windows Presentation Foundation Font Cache 4.0.0.0101Restart the service

Error: (12/04/2014 08:08:13 PM) (Source: Service Control Manager) (User: )
Description: Windows Media Player Network Sharing Service1300001Restart the service

Error: (12/04/2014 08:08:13 PM) (Source: Service Control Manager) (User: )
Description: YouTube Downloader Services (P2)1

Error: (12/04/2014 08:08:13 PM) (Source: Service Control Manager) (User: )
Description: Windows Virtual Network (WVN3)1

Error: (12/04/2014 08:08:13 PM) (Source: Service Control Manager) (User: )
Description: Adobe Acrobat Update Service1

Error: (12/04/2014 08:08:13 PM) (Source: Service Control Manager) (User: )
Description: Yahoo! Updater1

Error: (12/04/2014 08:08:13 PM) (Source: Service Control Manager) (User: )
Description: Software Licensing11200001Restart the service

Error: (12/04/2014 08:08:13 PM) (Source: Service Control Manager) (User: )
Description: RealNetworks Downloader Resolver Service1

Error: (12/04/2014 08:08:13 PM) (Source: Service Control Manager) (User: )
Description: Print Spooler1600001Restart the service


Microsoft Office Sessions:
=========================

CodeIntegrity Errors:
===================================
  Date: 2014-12-04 19:52:01.700
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume1\Windows\System32\drivers\mwac.sys because the set of per-page image hashes could not be found on the system.

  Date: 2014-12-04 19:52:01.263
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume1\Windows\System32\drivers\mwac.sys because the set of per-page image hashes could not be found on the system.

  Date: 2014-12-04 19:52:00.920
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume1\Windows\System32\drivers\mwac.sys because the set of per-page image hashes could not be found on the system.

  Date: 2014-12-04 19:52:00.218
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume1\Windows\System32\drivers\mwac.sys because the set of per-page image hashes could not be found on the system.

  Date: 2014-12-04 19:51:59.126
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume1\Windows\System32\drivers\mbamchameleon.sys because the set of per-page image hashes could not be found on the system.

  Date: 2014-12-04 19:51:58.673
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume1\Windows\System32\drivers\mbamchameleon.sys because the set of per-page image hashes could not be found on the system.

  Date: 2014-12-04 19:51:58.252
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume1\Windows\System32\drivers\mbamchameleon.sys because the set of per-page image hashes could not be found on the system.

  Date: 2014-12-04 19:51:57.753
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume1\Windows\System32\drivers\mbamchameleon.sys because the set of per-page image hashes could not be found on the system.

  Date: 2014-12-04 11:04:14.002
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume1\Windows\System32\drivers\mwac.sys because the set of per-page image hashes could not be found on the system.

  Date: 2014-12-04 11:04:13.612
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume1\Windows\System32\drivers\mwac.sys because the set of per-page image hashes could not be found on the system.



=========================== Installed Programs ============================
7-Zip 9.20 (HKLM\...\7-Zip) (Version:  - )
Adobe Acrobat 5.0 (HKLM\...\Adobe Acrobat 5.0) (Version: 5.0 - Adobe Systems, Inc.)
Adobe Anchor Service CS4 (Version: 2.0 - Adobe Systems Incorporated) Hidden
Adobe CSI CS4 (Version: 1 - Adobe Systems Incorporated) Hidden
Adobe Device Central CS4 (Version: 2 - Adobe Systems Incorporated) Hidden
Adobe Dreamweaver CS4 (HKLM\...\Adobe_acce07fd2c8fe7f9e3f26243e626578) (Version: 10.0 - Adobe Systems Incorporated)
Adobe Dreamweaver CS4 (Version: 10.0 - Adobe Systems Incorporated) Hidden
Adobe ExtendScript Toolkit CS4 (Version: 3.0.0 - Adobe Systems Incorporated) Hidden
Adobe Extension Manager CS4 (Version: 2.0 - Adobe Systems Incorporated) Hidden
Adobe Flash Player 15 ActiveX (HKLM\...\Adobe Flash Player ActiveX) (Version: 15.0.0.239 - Adobe Systems Incorporated)
Adobe Flash Player 15 Plugin (HKLM\...\Adobe Flash Player Plugin) (Version: 15.0.0.239 - Adobe Systems Incorporated)
Adobe Media Player (HKLM\...\com.adobe.amp.4875E02D9FB21EE389F73B8D1702B320485DF8CE.1) (Version: 1.1 - Adobe Systems Incorporated)
Adobe Media Player (Version: 0.0.0 - Adobe Systems Incorporated) Hidden
Adobe Photoshop 7.0.1 (HKLM\...\Adobe Photoshop 7.0.1) (Version: 7.0.1 - Adobe Systems, Inc.)
Adobe Reader X (10.1.12) (HKLM\...\{AC76BA86-7AD7-1033-7B44-AA1000000001}) (Version: 10.1.12 - Adobe Systems Incorporated)
Adobe Search for Help (Version: 1.0 - Adobe Systems Incorporated) Hidden
Adobe Service Manager Extension (Version: 1.0 - Adobe Systems Incorporated) Hidden
Adobe Setup (Version: 2.0 - Adobe Systems Incorporated) Hidden
Adobe Update Manager CS4 (Version: 6.0.0 - Adobe Systems Incorporated) Hidden
Apple Software Update (HKLM\...\{789A5B64-9DD9-4BA5-915A-F0FC0A1B7BFE}) (Version: 2.1.3.127 - Apple Inc.)
ATI Control Panel (HKLM\...\{0BEDBD4E-2D34-47B5-9973-57E62B29307C}) (Version:  - )
ATI Display Driver (HKLM\...\ATI Display Driver) (Version:  - )
ATI HydraVision (HKLM\...\{3EA9D975-BFDC-4E8E-B88B-0446FBC8CA66}) (Version:  - )
CCleaner (HKLM\...\CCleaner) (Version: 4.19 - Piriform)
Celsus - Production (HKCU\...\4e8983d9705245fb) (Version: 1.1.16353.1300 - Capital IQ)
Connect (Version: 1.0.0.1 - Adobe Systems Incorporated) Hidden
CutePDF Writer 3.0 (HKLM\...\CutePDF Writer Installation) (Version:  3.0 - CutePDF.com)
Eclipse VoX 4.2 (HKLM\...\{27067C64-3491-439F-BC38-59E0E45B12B4}) (Version: 4.2.1.10 - Singularity Software, Inc.)
Express Scribe (HKLM\...\Scribe) (Version:  - NCH Software)
Google Chrome (HKLM\...\Google Chrome) (Version: 39.0.2171.71 - Google Inc.)
Google Update Helper (Version: 1.3.25.11 - Google Inc.) Hidden
google.com (HKCU\...\{d772b243-04b4-4ba8-b0c9-5c9c6f422ed3}) (Version: 11.117.1.19710 - google.com)
google.com (HKLM\...\{F33C8209-E8E0-49C8-8D7E-363CD346C801}) (Version: 11.117.1.19710 - google.com)
HP Officejet 4630 series Basic Device Software (HKLM\...\{1D599C2A-0BFE-41A1-AC16-BEAE8651409B}) (Version: 32.2.188.47710 - Hewlett-Packard Co.)
HP Officejet 4630 series Help (HKLM\...\{9F79230F-EE1C-407E-94E1-D69021954C9B}) (Version: 31.0.0 - Hewlett Packard)
HP Photo Creations (HKLM\...\HP Photo Creations) (Version: 1.0.0.7702 - HP)
HP Update (HKLM\...\{912D30CF-F39E-4B31-AD9A-123C6B794EE2}) (Version: 5.005.002.002 - Hewlett-Packard)
I.R.I.S. OCR (HKLM\...\{CA6BCA2F-EDEB-408F-850B-31404BE16A61}) (Version: 12.3.4.0 - HP)
Intel® Graphics Media Accelerator Driver (HKLM\...\HDMI) (Version:  - )
kuler (Version: 2.0 - Adobe Systems Incorporated) Hidden
Malwarebytes Anti-Malware version 2.0.3.1025 (HKLM\...\Malwarebytes Anti-Malware_is1) (Version: 2.0.3.1025 - Malwarebytes Corporation)
Microsoft .NET Framework 3.5 SP1 (HKLM\...\Microsoft .NET Framework 3.5 SP1) (Version:  - Microsoft Corporation)
Microsoft .NET Framework 3.5 SP1 (Version: 3.5.30729 - Microsoft Corporation) Hidden
Microsoft .NET Framework 4.5.1 (HKLM\...\{92FB6C44-E685-45AD-9B20-CADF4CABA132} - 1033) (Version: 4.5.50938 - Microsoft Corporation)
Microsoft .NET Framework 4.5.1 (Version: 4.5.50938 - Microsoft Corporation) Hidden
Microsoft Office 2007 Service Pack 3 (SP3) (HKLM\...\{91120000-0012-0000-0000-0000000FF1CE}_STANDARDR_{6E107EB7-8B55-48BF-ACCB-199F86A2CD93}) (Version:  - Microsoft)
Microsoft Office 2007 Service Pack 3 (SP3) (Version:  - Microsoft) Hidden
Microsoft Office Excel MUI (English) 2007 (Version: 12.0.6612.1000 - Microsoft Corporation) Hidden
Microsoft Office Outlook MUI (English) 2007 (Version: 12.0.6612.1000 - Microsoft Corporation) Hidden
Microsoft Office PowerPoint MUI (English) 2007 (Version: 12.0.6612.1000 - Microsoft Corporation) Hidden
Microsoft Office Proof (English) 2007 (Version: 12.0.6612.1000 - Microsoft Corporation) Hidden
Microsoft Office Proof (French) 2007 (Version: 12.0.6612.1000 - Microsoft Corporation) Hidden
Microsoft Office Proof (Spanish) 2007 (Version: 12.0.6612.1000 - Microsoft Corporation) Hidden
Microsoft Office Proofing (English) 2007 (Version: 12.0.4518.1014 - Microsoft Corporation) Hidden
Microsoft Office Proofing Tools 2007 Service Pack 3 (SP3) (Version:  - Microsoft) Hidden
Microsoft Office Shared MUI (English) 2007 (Version: 12.0.6612.1000 - Microsoft Corporation) Hidden
Microsoft Office Shared Setup Metadata MUI (English) 2007 (Version: 12.0.6612.1000 - Microsoft Corporation) Hidden
Microsoft Office Standard 2007 (HKLM\...\STANDARDR) (Version: 12.0.6612.1000 - Microsoft Corporation)
Microsoft Office Standard 2007 (Version: 12.0.6612.1000 - Microsoft Corporation) Hidden
Microsoft Office Word MUI (English) 2007 (Version: 12.0.6612.1000 - Microsoft Corporation) Hidden
Microsoft Security Client (Version: 4.6.0305.0 - Microsoft Corporation) Hidden
Microsoft Security Essentials (HKLM\...\Microsoft Security Client) (Version: 4.6.305.0 - Microsoft Corporation)
Microsoft Silverlight (HKLM\...\{89F4137D-6C26-4A84-BDB8-2E5A4BB71E00}) (Version: 5.1.30514.0 - Microsoft Corporation)
Microsoft Visual C++ 2005 Redistributable (HKLM\...\{710f4c1c-cc18-4c49-8cbf-51240c89a1a2}) (Version: 8.0.61001 - Microsoft Corporation)
Mozilla Firefox 33.1.1 (x86 en-US) (HKLM\...\Mozilla Firefox 33.1.1 (x86 en-US)) (Version: 33.1.1 - Mozilla)
Mozilla Maintenance Service (HKLM\...\MozillaMaintenanceService) (Version: 33.1.1 - Mozilla)
Product Improvement Study for HP Officejet 4630 series (HKLM\...\{AAC86D65-B005-46F9-A06C-75C0EEF2A0DF}) (Version: 32.2.188.47710 - Hewlett-Packard Co.)
RealDownloader (Version: 1.3.2 - RealNetworks, Inc.) Hidden
RealNetworks - Microsoft Visual C++ 2008 Runtime (Version: 9.0 - RealNetworks, Inc) Hidden
RealNetworks - Microsoft Visual C++ 2010 Runtime (Version: 10.0 - RealNetworks, Inc) Hidden
RealPlayer (HKLM\...\RealPlayer 16.0) (Version: 16.0.2 - RealNetworks)
RealUpgrade 1.1 (Version: 1.1.0 - RealNetworks, Inc.) Hidden
Suite Shared Configuration CS4 (Version: 1.0 - Adobe Systems Incorporated) Hidden
Update for 2007 Microsoft Office System (KB967642) (HKLM\...\{91120000-0012-0000-0000-0000000FF1CE}_STANDARDR_{C444285D-5E4F-48A4-91DD-47AAAA68E92D}) (Version:  - Microsoft)
Update for Microsoft .NET Framework 3.5 SP1 (KB963707) (HKLM\...\{CE2CDD62-0124-36CA-84D3-9F4DCF5C5BD9}.KB963707) (Version: 1 - Microsoft Corporation)
Update for Microsoft Office 2007 Help for Common Features (KB963673) (HKLM\...\{90120000-006E-0409-0000-0000000FF1CE}_STANDARDR_{AB365889-0395-4FAD-B702-CA5985D53D42}) (Version:  - Microsoft)
Update for Microsoft Office 2007 suites (KB2596620) 32-Bit Edition (HKLM\...\{91120000-0012-0000-0000-0000000FF1CE}_STANDARDR_{A024FC7B-77DE-45DE-A058-1C049A17BFB3}) (Version:  - Microsoft)
Update for Microsoft Office 2007 suites (KB2767849) 32-Bit Edition (HKLM\...\{91120000-0012-0000-0000-0000000FF1CE}_STANDARDR_{CB68A5B0-3508-4193-AEB9-AF636DAECE0F}) (Version:  - Microsoft)
Update for Microsoft Office 2007 suites (KB2767916) 32-Bit Edition (HKLM\...\{91120000-0012-0000-0000-0000000FF1CE}_STANDARDR_{E9A82945-BA29-4EE8-8F2A-2F49545E9CF2}) (Version:  - Microsoft)
Update for Microsoft Office Excel 2007 Help (KB963678) (HKLM\...\{90120000-0016-0409-0000-0000000FF1CE}_STANDARDR_{199DF7B6-169C-448C-B511-1054101BE9C9}) (Version:  - Microsoft)
Update for Microsoft Office Outlook 2007 (KB2687404) 32-Bit Edition (HKLM\...\{90120000-001A-0409-0000-0000000FF1CE}_STANDARDR_{ED38F8A3-4F61-494E-8BCA-E3AC7760C924}) (Version:  - Microsoft)
Update for Microsoft Office Outlook 2007 (KB2863811) 32-Bit Edition (HKLM\...\{91120000-0012-0000-0000-0000000FF1CE}_STANDARDR_{53DEC068-4690-4F6B-9946-7D21EF02236B}) (Version:  - Microsoft)
Update for Microsoft Office Outlook 2007 Help (KB963677) (HKLM\...\{90120000-001A-0409-0000-0000000FF1CE}_STANDARDR_{0451F231-E3E3-4943-AB9F-58EB96171784}) (Version:  - Microsoft)
Update for Microsoft Office Outlook 2007 Junk Email Filter (KB2899525) 32-Bit Edition (HKLM\...\{91120000-0012-0000-0000-0000000FF1CE}_STANDARDR_{B6160A7F-1EDB-4ED7-96DD-CF6F83DB347A}) (Version:  - Microsoft)
Update for Microsoft Office PowerPoint 2007 (KB2597972) 32-Bit Edition (HKLM\...\{91120000-0012-0000-0000-0000000FF1CE}_STANDARDR_{7B9D2746-D03B-442B-A691-90B748E316B4}) (Version:  - Microsoft)
Update for Microsoft Office Powerpoint 2007 Help (KB963669) (HKLM\...\{90120000-0018-0409-0000-0000000FF1CE}_STANDARDR_{397B1D4F-ED7B-4ACA-A637-43B670843876}) (Version:  - Microsoft)
Update for Microsoft Office Script Editor Help (KB963671) (HKLM\...\{90120000-006E-0409-0000-0000000FF1CE}_STANDARDR_{CD11C6A2-FFC6-4271-8EAB-79C3582F505C}) (Version:  - Microsoft)
Update for Microsoft Office Word 2007 Help (KB963665) (HKLM\...\{90120000-001B-0409-0000-0000000FF1CE}_STANDARDR_{80E762AA-C921-4839-9D7D-DB62A72C0726}) (Version:  - Microsoft)
WebEx Recorder and Player (HKLM\...\{98C8C362-7F0B-477E-B67E-7AFD950A2DA1}) (Version: 2.9.1109 - WebEx Communications Inc.)
Yahoo! Messenger (HKLM\...\Yahoo! Messenger) (Version:  - Yahoo! Inc.)
Yahoo! Software Update (HKLM\...\Yahoo! Software Update) (Version:  - )

========================= Devices: ================================


========================= Memory info: ===================================

Percentage of memory in use: 60%
Total physical RAM: 2036.24 MB
Available physical RAM: 806.83 MB
Total Pagefile: 5037.52 MB
Available Pagefile: 3904.09 MB
Total Virtual: 2047.88 MB
Available Virtual: 1958.55 MB

========================= Partitions: =====================================

1 Drive c: () (Fixed) (Total:149.05 GB) (Free:97.37 GB) NTFS
3 Drive e: (USB DISK) (Removable) (Total:7.2 GB) (Free:1.17 GB) FAT32

========================= Users: ========================================

User accounts for \\SW13-PC

Administrator            Guest                    sw13                     

========================= Restore Points ==================================

17-11-2014 17:23:03 Windows Update
18-11-2014 20:39:19 Scheduled Checkpoint
19-11-2014 18:35:08 Scheduled Checkpoint
20-11-2014 16:38:33 Windows Update
24-11-2014 17:32:16 Windows Update
25-11-2014 17:44:46 Scheduled Checkpoint
01-12-2014 16:49:41 Windows Update
02-12-2014 20:35:15 Scheduled Checkpoint
03-12-2014 18:39:30 Scheduled Checkpoint
04-12-2014 18:35:55 Windows Update
04-12-2014 19:38:48 Removed Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17
08-12-2014 17:50:13 Windows Update

**** End of log ****
 



#6 sweb

sweb
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  • Local time:06:49 AM

Posted 08 December 2014 - 01:41 PM

log 4

 

Malwarebytes Anti-Malware

www.malwarebytes.org

 

Scan Date: 12/8/2014

Scan Time: 10:23:56 AM

Logfile: mbam.txt

Administrator: Yes

 

Version: 2.00.4.1028

Malware Database: v2014.12.08.06

Rootkit Database: v2014.12.08.01

License: Free

Malware Protection: Disabled

Malicious Website Protection: Disabled

Self-protection: Disabled

 

OS: Windows Vista Service Pack 2

CPU: x86

File System: NTFS

User: sw13

 

Scan Type: Threat Scan

Result: Completed

Objects Scanned: 296134

Time Elapsed: 9 min, 30 sec

 

Memory: Enabled

Startup: Enabled

Filesystem: Enabled

Archives: Enabled

Rootkits: Enabled

Heuristics: Enabled

PUP: Enabled

PUM: Enabled

 

Processes: 0

(No malicious items detected)

 

Modules: 0

(No malicious items detected)

 

Registry Keys: 3

PUP.Optional.Amonetize, HKLM\SOFTWARE\CLASSES\TYPELIB\{B0660298-91AA-421F-BF0D-BFF6BB8BF3AE}, Quarantined, [7de89ec2413bcb6b12974ba64db4aa56],

PUP.Optional.Amonetize, HKLM\SOFTWARE\CLASSES\INTERFACE\{EAC7DE5C-9520-435D-91AA-4A02E4773CEA}, Quarantined, [7de89ec2413bcb6b12974ba64db4aa56],

PUP.Optional.DesktopDockApp.A, HKU\S-1-5-21-3318673867-2705152334-234800118-1000-{ED1FC765-E35E-4C3D-BF15-2C2B11260CE4}-0\SOFTWARE\DesktopDockApp, Quarantined, [80e55a0658248ea814149faa35ce59a7],

 

Registry Values: 0

(No malicious items detected)

 

Registry Data: 0

(No malicious items detected)

 

Folders: 2

PUP.Optional.StartPoint.A, C:\Users\sw13\AppData\Local\StartPoint\startpoint, Quarantined, [5b0aff6187f575c1435272d59c6724dc],

PUP.Optional.AdPeak.A, C:\Program Files\9ECA058F-09E5-4762-9227-86A2DD0FB969, Quarantined, [7de8015fea92280eda6730180cf759a7],

 

Files: 9

PUP.Optional.Amonetize, C:\Users\sw13\AppData\Local\14023\Updater.exe, Quarantined, [7de89ec2413bcb6b12974ba64db4aa56],

PUP.Optional.AdPeak.A, C:\Program Files\9ECA058F-09E5-4762-9227-86A2DD0FB969\64.ico, Quarantined, [7de8015fea92280eda6730180cf759a7],

PUP.Optional.AdPeak.A, C:\Program Files\9ECA058F-09E5-4762-9227-86A2DD0FB969\libeay32.dll, Quarantined, [7de8015fea92280eda6730180cf759a7],

PUP.Optional.AdPeak.A, C:\Program Files\9ECA058F-09E5-4762-9227-86A2DD0FB969\nfapi.dll, Quarantined, [7de8015fea92280eda6730180cf759a7],

PUP.Optional.AdPeak.A, C:\Program Files\9ECA058F-09E5-4762-9227-86A2DD0FB969\nfregdrv.exe, Quarantined, [7de8015fea92280eda6730180cf759a7],

PUP.Optional.AdPeak.A, C:\Program Files\9ECA058F-09E5-4762-9227-86A2DD0FB969\ProtocolFilters.dll, Quarantined, [7de8015fea92280eda6730180cf759a7],

PUP.Optional.AdPeak.A, C:\Program Files\9ECA058F-09E5-4762-9227-86A2DD0FB969\ssleay32.dll, Quarantined, [7de8015fea92280eda6730180cf759a7],

PUP.Optional.AdPeak.A, C:\Program Files\9ECA058F-09E5-4762-9227-86A2DD0FB969\uninstaller.exe, Quarantined, [7de8015fea92280eda6730180cf759a7],

PUP.Optional.AdPeak.A, C:\Program Files\9ECA058F-09E5-4762-9227-86A2DD0FB969\xtloowpkjv.exe, Quarantined, [7de8015fea92280eda6730180cf759a7],

 

Physical Sectors: 0

(No malicious items detected)

 

 

(end)



#7 sweb

sweb
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  • Local time:06:49 AM

Posted 08 December 2014 - 01:58 PM

Malwarebytes Anti-Rootkit BETA 1.08.2.1001

www.malwarebytes.org

 

Database version: v2014.12.08.07

 

Windows Vista Service Pack 2 x86 NTFS

Internet Explorer 9.0.8112.16421

sw13 :: SW13-PC [administrator]

 

12/8/2014 10:44:20 AM

mbar-log-2014-12-08 (10-44-20).txt

 

Scan type: Quick scan

Scan options enabled: Anti-Rootkit | Drivers | MBR | Physical Sectors | Memory | Startup | Registry | File System | Heuristics/Extra | Heuristics/Shuriken

Scan options disabled:

Objects scanned: 295402

Time elapsed: 11 minute(s), 57 second(s)

 

Memory Processes Detected: 0

(No malicious items detected)

 

Memory Modules Detected: 0

(No malicious items detected)

 

Registry Keys Detected: 0

(No malicious items detected)

 

Registry Values Detected: 0

(No malicious items detected)

 

Registry Data Items Detected: 0

(No malicious items detected)

 

Folders Detected: 0

(No malicious items detected)

 

Files Detected: 0

(No malicious items detected)

 

Physical Sectors Detected: 0

(No malicious items detected)

 

(end)

 

 

 

 

---------------------------------------

Malwarebytes Anti-Rootkit BETA 1.08.2.1001

 

© Malwarebytes Corporation 2011-2012

 

OS version: 6.0.6002 Windows Vista Service Pack 2 x86

 

Account is Administrative

 

Internet Explorer version: 9.0.8112.16421

 

File system is: NTFS

Disk drives: C:\ DRIVE_FIXED

CPU speed: 1.594000 GHz

Memory total: 2135154688, free: 635703296

 

Downloaded database version: v2014.12.08.07

Downloaded database version: v2014.12.08.01

Downloaded database version: v2014.12.06.01

Initializing...

======================

This version of Malwarebytes Anti-Rootkit requires you to completely exit the Malwarebytes Anti-Malware application to continue.

Initializing...

======================

------------ Kernel report ------------

     12/08/2014 10:43:59

------------ Loaded modules -----------

\SystemRoot\system32\ntkrnlpa.exe

\SystemRoot\system32\hal.dll

\SystemRoot\system32\kdcom.dll

\SystemRoot\system32\mcupdate_GenuineIntel.dll

\SystemRoot\system32\PSHED.dll

\SystemRoot\system32\BOOTVID.dll

\SystemRoot\system32\CLFS.SYS

\SystemRoot\system32\CI.dll

\SystemRoot\system32\drivers\CLASSPNP.SYS

\SystemRoot\System32\drivers\efccrm.sys

\SystemRoot\system32\drivers\Wdf01000.sys

\SystemRoot\system32\drivers\WDFLDR.SYS

\SystemRoot\system32\drivers\acpi.sys

\SystemRoot\system32\drivers\WMILIB.SYS

\SystemRoot\system32\drivers\msisadrv.sys

\SystemRoot\system32\drivers\pci.sys

\SystemRoot\System32\drivers\partmgr.sys

\SystemRoot\system32\drivers\volmgr.sys

\SystemRoot\System32\drivers\volmgrx.sys

\SystemRoot\system32\drivers\intelide.sys

\SystemRoot\system32\drivers\PCIIDEX.SYS

\SystemRoot\System32\drivers\mountmgr.sys

\SystemRoot\system32\drivers\atapi.sys

\SystemRoot\system32\drivers\ataport.SYS

\SystemRoot\system32\drivers\fltmgr.sys

\SystemRoot\system32\drivers\fileinfo.sys

\SystemRoot\system32\DRIVERS\MpFilter.sys

\SystemRoot\System32\Drivers\ksecdd.sys

\SystemRoot\system32\drivers\ndis.sys

\SystemRoot\system32\drivers\msrpc.sys

\SystemRoot\system32\drivers\NETIO.SYS

\SystemRoot\System32\drivers\tcpip.sys

\SystemRoot\System32\drivers\fwpkclnt.sys

\SystemRoot\System32\Drivers\Ntfs.sys

\SystemRoot\system32\drivers\volsnap.sys

\SystemRoot\System32\Drivers\spldr.sys

\SystemRoot\System32\Drivers\mup.sys

\SystemRoot\System32\drivers\ecache.sys

\SystemRoot\system32\drivers\disk.sys

\SystemRoot\system32\drivers\crcdisk.sys

\SystemRoot\system32\DRIVERS\tunmp.sys

\SystemRoot\system32\DRIVERS\intelppm.sys

\SystemRoot\system32\DRIVERS\igdkmd32.sys

\SystemRoot\System32\drivers\dxgkrnl.sys

\SystemRoot\System32\drivers\watchdog.sys

\SystemRoot\system32\DRIVERS\HDAudBus.sys

\SystemRoot\system32\DRIVERS\b57nd60x.sys

\SystemRoot\system32\DRIVERS\usbuhci.sys

\SystemRoot\system32\DRIVERS\USBPORT.SYS

\SystemRoot\system32\DRIVERS\usbehci.sys

\SystemRoot\system32\DRIVERS\ati2mtag.sys

\SystemRoot\system32\DRIVERS\VIDEOPRT.SYS

\SystemRoot\system32\DRIVERS\parport.sys

\SystemRoot\system32\DRIVERS\serial.sys

\SystemRoot\system32\DRIVERS\serenum.sys

\SystemRoot\system32\DRIVERS\cdrom.sys

\SystemRoot\system32\DRIVERS\msiscsi.sys

\SystemRoot\system32\DRIVERS\storport.sys

\SystemRoot\system32\DRIVERS\TDI.SYS

\SystemRoot\system32\DRIVERS\rasl2tp.sys

\SystemRoot\system32\DRIVERS\ndistapi.sys

\SystemRoot\system32\DRIVERS\ndiswan.sys

\SystemRoot\system32\DRIVERS\raspppoe.sys

\SystemRoot\system32\DRIVERS\raspptp.sys

\SystemRoot\system32\DRIVERS\rassstp.sys

\SystemRoot\system32\DRIVERS\termdd.sys

\SystemRoot\system32\DRIVERS\kbdclass.sys

\SystemRoot\system32\DRIVERS\mouclass.sys

\SystemRoot\system32\DRIVERS\serscan.sys

\SystemRoot\system32\DRIVERS\swenum.sys

\SystemRoot\system32\DRIVERS\ks.sys

\SystemRoot\system32\DRIVERS\mssmbios.sys

\SystemRoot\system32\DRIVERS\umbus.sys

\SystemRoot\system32\DRIVERS\usbhub.sys

\SystemRoot\System32\Drivers\NDProxy.SYS

\SystemRoot\system32\drivers\HdAudio.sys

\SystemRoot\system32\drivers\portcls.sys

\SystemRoot\system32\drivers\drmk.sys

\SystemRoot\System32\Drivers\Fs_Rec.SYS

\SystemRoot\System32\Drivers\Null.SYS

\SystemRoot\System32\Drivers\Beep.SYS

\SystemRoot\system32\DRIVERS\HIDPARSE.SYS

\SystemRoot\System32\drivers\vga.sys

\SystemRoot\System32\DRIVERS\RDPCDD.sys

\SystemRoot\system32\drivers\rdpencdd.sys

\SystemRoot\System32\Drivers\Msfs.SYS

\SystemRoot\System32\Drivers\Npfs.SYS

\SystemRoot\System32\DRIVERS\rasacd.sys

\SystemRoot\system32\DRIVERS\tdx.sys

\SystemRoot\system32\DRIVERS\smb.sys

\SystemRoot\system32\drivers\afd.sys

\SystemRoot\System32\DRIVERS\netbt.sys

\SystemRoot\system32\DRIVERS\pacer.sys

\SystemRoot\system32\DRIVERS\netbios.sys

\SystemRoot\system32\DRIVERS\wanarp.sys

\SystemRoot\system32\DRIVERS\rdbss.sys

\SystemRoot\system32\drivers\nsiproxy.sys

\SystemRoot\System32\Drivers\dfsc.sys

\SystemRoot\System32\Drivers\crashdmp.sys

\SystemRoot\System32\Drivers\dump_dumpata.sys

\SystemRoot\System32\Drivers\dump_atapi.sys

\SystemRoot\system32\DRIVERS\USBSTOR.SYS

\SystemRoot\system32\DRIVERS\USBD.SYS

\SystemRoot\system32\DRIVERS\usbccgp.sys

\SystemRoot\System32\win32k.sys

\SystemRoot\System32\drivers\Dxapi.sys

\SystemRoot\system32\DRIVERS\hidusb.sys

\SystemRoot\system32\DRIVERS\HIDCLASS.SYS

\SystemRoot\System32\drivers\dxg.sys

\SystemRoot\system32\DRIVERS\kbdhid.sys

\SystemRoot\system32\DRIVERS\mouhid.sys

\SystemRoot\system32\DRIVERS\monitor.sys

\SystemRoot\System32\TSDDD.dll

\SystemRoot\System32\ati2dvag.dll

\SystemRoot\system32\drivers\luafv.sys

\SystemRoot\system32\drivers\WudfPf.sys

\SystemRoot\system32\drivers\spsys.sys

\SystemRoot\System32\Drivers\fastfat.SYS

\SystemRoot\system32\DRIVERS\lltdio.sys

\SystemRoot\system32\DRIVERS\rspndr.sys

\SystemRoot\system32\drivers\HTTP.sys

\SystemRoot\System32\DRIVERS\srvnet.sys

\SystemRoot\system32\DRIVERS\bowser.sys

\SystemRoot\System32\drivers\mpsdrv.sys

\SystemRoot\system32\drivers\mrxdav.sys

\SystemRoot\system32\DRIVERS\mrxsmb.sys

\SystemRoot\system32\DRIVERS\mrxsmb10.sys

\SystemRoot\system32\DRIVERS\mrxsmb20.sys

\SystemRoot\System32\DRIVERS\srv2.sys

\SystemRoot\System32\DRIVERS\srv.sys

\SystemRoot\system32\DRIVERS\parvdm.sys

\SystemRoot\system32\drivers\peauth.sys

\SystemRoot\System32\Drivers\secdrv.SYS

\SystemRoot\System32\drivers\tcpipreg.sys

\SystemRoot\system32\DRIVERS\WUDFRd.sys

\SystemRoot\system32\DRIVERS\cdfs.sys

\SystemRoot\system32\DRIVERS\NisDrvWFP.sys

\SystemRoot\system32\DRIVERS\asyncmac.sys

\??\C:\Windows\system32\drivers\mbamchameleon.sys

\??\C:\Windows\system32\drivers\MBAMSwissArmy.sys

\Windows\System32\ntdll.dll

----------- End -----------

Done!

<<<1>>>

Upper Device Name: \Device\Harddisk1\DR1

Upper Device Object: 0xffffffff864e7460

Upper Device Driver Name: \Driver\disk\

Lower Device Name: \Device\00000051\

Lower Device Object: 0xffffffff86460cb8

Lower Device Driver Name: \Driver\USBSTOR\

<<<1>>>

Upper Device Name: \Device\Harddisk0\DR0

Upper Device Object: 0xffffffff8570d968

Upper Device Driver Name: \Driver\disk\

Lower Device Name: \Device\Ide\IdeDeviceP1T0L0-1\

Lower Device Object: 0xffffffff851c9390

Lower Device Driver Name: \Driver\atapi\

<<<2>>>

Physical Sector Size: 512

Drive: 0, DevicePointer: 0xffffffff8570d968, DeviceName: \Device\Harddisk0\DR0\, DriverName: \Driver\disk\

--------- Disk Stack ------

DevicePointer: 0xffffffff8570d650, DeviceName: Unknown, DriverName: \Driver\partmgr\

DevicePointer: 0xffffffff8570d968, DeviceName: \Device\Harddisk0\DR0\, DriverName: \Driver\disk\

DevicePointer: 0xffffffff851c9390, DeviceName: \Device\Ide\IdeDeviceP1T0L0-1\, DriverName: \Driver\atapi\

------------ End ----------

Alternate DeviceName: \Device\Harddisk0\DR0\, DriverName: \Driver\disk\

Upper DeviceData: 0x0, 0x0, 0x0

Lower DeviceData: 0x0, 0x0, 0x0

<<<3>>>

Volume: C:

File system type: NTFS

SectorSize = 512, ClusterSize = 4096, MFTRecordSize = 1024, MFTIndexSize = 4096 bytes

<<<2>>>

<<<3>>>

Volume: C:

File system type: NTFS

SectorSize = 512, ClusterSize = 4096, MFTRecordSize = 1024, MFTIndexSize = 4096 bytes

Scanning drivers directory: C:\WINDOWS\SYSTEM32\drivers...

Done!

Drive 0

This is a System drive

Scanning MBR on drive 0...

Inspecting partition table:

MBR Signature: 55AA

Disk Signature: 2369B484

 

Partition information:

 

    Partition 0 type is Primary (0x7)

    Partition is ACTIVE.

    Partition starts at LBA: 63  Numsec = 312576642

    Partition file system is NTFS

    Partition is bootable

 

    Partition 1 type is Empty (0x0)

    Partition is NOT ACTIVE.

    Partition starts at LBA: 0  Numsec = 0

 

    Partition 2 type is Empty (0x0)

    Partition is NOT ACTIVE.

    Partition starts at LBA: 0  Numsec = 0

 

    Partition 3 type is Empty (0x0)

    Partition is NOT ACTIVE.

    Partition starts at LBA: 0  Numsec = 0

 

Disk Size: 160041885696 bytes

Sector size: 512 bytes

 

Done!

Physical Sector Size: 512

Drive: 1, DevicePointer: 0xffffffff864e7460, DeviceName: \Device\Harddisk1\DR1\, DriverName: \Driver\disk\

--------- Disk Stack ------

DevicePointer: 0xffffffff864f5020, DeviceName: Unknown, DriverName: \Driver\partmgr\

DevicePointer: 0xffffffff864e7460, DeviceName: \Device\Harddisk1\DR1\, DriverName: \Driver\disk\

DevicePointer: 0xffffffff86460cb8, DeviceName: \Device\00000051\, DriverName: \Driver\USBSTOR\

------------ End ----------

Alternate DeviceName: \Device\Harddisk1\DR1\, DriverName: \Driver\disk\

Upper DeviceData: 0x0, 0x0, 0x0

Lower DeviceData: 0x0, 0x0, 0x0

Drive 1

Scanning MBR on drive 1...

Inspecting partition table:

MBR Signature: 55AA

Disk Signature: C3072E18

 

Partition information:

 

    Partition 0 type is Other (0xc)

    Partition is NOT ACTIVE.

    Partition starts at LBA: 8064  Numsec = 15116928

 

    Partition 1 type is Empty (0x0)

    Partition is NOT ACTIVE.

    Partition starts at LBA: 0  Numsec = 0

 

    Partition 2 type is Empty (0x0)

    Partition is NOT ACTIVE.

    Partition starts at LBA: 0  Numsec = 0

 

    Partition 3 type is Empty (0x0)

    Partition is NOT ACTIVE.

    Partition starts at LBA: 0  Numsec = 0

 

Disk Size: 7743995904 bytes

Sector size: 512 bytes

 

Done!

Scan finished

=======================================

 

 

Removal queue found; removal started

Removing C:\ProgramData\Malwarebytes' Anti-Malware (portable)\MBR-0-i.mbam...

Removing C:\ProgramData\Malwarebytes' Anti-Malware (portable)\VBR-0-0-63-i.mbam...

Removing C:\ProgramData\Malwarebytes' Anti-Malware (portable)\MBR-0-r.mbam...

Removing C:\ProgramData\Malwarebytes' Anti-Malware (portable)\MBR-1-i.mbam...

Removing C:\ProgramData\Malwarebytes' Anti-Malware (portable)\MBR-1-r.mbam...

Removal finished



#8 sweb

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Posted 08 December 2014 - 02:01 PM

loast log

let me know whats next

thank you

 

 

Rkill 2.6.8 by Lawrence Abrams (Grinler)
http://www.bleepingcomputer.com/
Copyright 2008-2014 BleepingComputer.com
More Information about Rkill can be found at this link:
 http://www.bleepingcomputer.com/forums/topic308364.html

Program started at: 12/08/2014 10:59:14 AM in x86 mode.
Windows Version: Windows Vista ™ Home Premium Service Pack 2

Checking for Windows services to stop:

 * No malware services found to stop.

Checking for processes to terminate:

 * No malware processes found to kill.

Checking Registry for malware related settings:

 * No issues found in the Registry.

Resetting .EXE, .COM, & .BAT associations in the Windows Registry.

Performing miscellaneous checks:

 * No issues found.

Checking Windows Service Integrity:

 * No issues found.

Searching for Missing Digital Signatures:

 * No issues found.

Checking HOSTS File:

 * HOSTS file entries found:

  127.0.0.1       localhost
  ::1             localhost

Program finished at: 12/08/2014 11:00:12 AM
Execution time: 0 hours(s), 0 minute(s), and 58 seconds(s)
 



#9 Broni

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Posted 08 December 2014 - 09:09 PM

p22002970.gif Download Temp File Cleaner (TFC)
Alternate download: http://www.itxassociates.com/OT-Tools/TFC.exe
Double click on TFC.exe to run the program.
Click on Start button to begin cleaning process.
TFC will close all running programs, and it may ask you to restart computer.

p22002970.gif Please download AdwCleaner by Xplode onto your desktop.

  • Close all open programs and internet browsers.
  • Double click on adwcleaner.exe to run the tool.
  • Click on Scan button.
  • When the scan has finished click on Clean button.
  • Your computer will be rebooted automatically. A text file will open after the restart.
  • Please post the contents of that logfile with your next reply.
  • You can find the logfile at C:\AdwCleaner[S1].txt as well.


p22002970.gif Please download Junkware Removal Tool to your desktop.
  • Shut down your protection software now to avoid potential conflicts.
  • Run the tool by double-clicking it. If you are using Windows Vista, 7, or 8; instead of double-clicking, right-mouse click JRT.exe and select "Run as Administrator".
  • The tool will open and start scanning your system.
  • Please be patient as this can take a while to complete depending on your system's specifications.
  • On completion, a log (JRT.txt) is saved to your desktop and will automatically open.
  • Post the contents of JRT.txt into your next message.


p22002970.gif Download Sophos Free Virus Removal Tool and save it to your desktop.
  • Double click the icon and select Run
  • Click Next
  • Select I accept the terms in this license agreement, then click Next twice
  • Click Install
  • Click Finish to launch the program
  • Once the virus database has been updated click Start Scanning
  • If any threats are found click Details, then View log file... (bottom left hand corner)
  • Copy and paste the results in your reply
  • Close the Notepad document, close the Threat Details screen, then click Start cleanup
  • Click Exit to close the program


My Website

p4433470.gif

My help doesn't cost a penny, but if you'd like to consider a donation, click p22001735.gif


 


#10 sweb

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Posted 09 December 2014 - 12:31 PM

hi thank you
here is the adw log

 

# AdwCleaner v4.105 - Report created 09/12/2014 at 09:28:08

# Updated 08/12/2014 by Xplode

# Database : 2014-12-08.2 [Live]

# Operating System : Windows Vista ™ Home Premium Service Pack 2 (32 bits)

# Username : sw13 - SW13-PC

# Running from : C:\Users\sw13\Downloads\adwcleaner_4.105.exe

# Option : Clean

 

***** [ Services ] *****

 

Service Deleted : YahooAUService

 

***** [ Files / Folders ] *****

 

 

***** [ Scheduled Tasks ] *****

 

 

***** [ Shortcuts ] *****

 

 

***** [ Registry ] *****

 

Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\App Management\ARPCache\{BC0BF363-63AB-4FF7-8EF1-AE0D7F711B24}

 

***** [ Browsers ] *****

 

-\\ Internet Explorer v9.0.8112.16592

 

 

-\\ Mozilla Firefox v33.1.1 (x86 en-US)

 

 

-\\ Google Chrome v39.0.2171.71

 

 

*************************

 

AdwCleaner[R0].txt - [3143 octets] - [11/11/2014 10:28:22]

AdwCleaner[R1].txt - [921 octets] - [19/11/2014 14:23:26]

AdwCleaner[R2].txt - [4290 octets] - [04/12/2014 20:05:41]

AdwCleaner[R3].txt - [1365 octets] - [09/12/2014 09:24:19]

AdwCleaner[S0].txt - [3090 octets] - [11/11/2014 10:56:03]

AdwCleaner[S1].txt - [4320 octets] - [04/12/2014 20:07:50]

AdwCleaner[S2].txt - [1183 octets] - [09/12/2014 09:28:08]

 

########## EOF - C:\AdwCleaner\AdwCleaner[S2].txt - [1243 octets] ##########



#11 sweb

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Posted 09 December 2014 - 12:38 PM

here is the JRT log

 

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Junkware Removal Tool (JRT) by Thisisu
Version: 6.4.0 (11.29.2014:1)
OS: Windows Vista ™ Home Premium x86
Ran by sw13 on Tue 12/09/2014 at  9:33:24.54
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~




~~~ Services



~~~ Registry Values



~~~ Registry Keys



~~~ Files



~~~ Folders



~~~ FireFox

Emptied folder: C:\Users\sw13\AppData\Roaming\mozilla\firefox\profiles\nzg5m93n.default-1417753046420\minidumps [1 files]



~~~ Event Viewer Logs were cleared





~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Scan was completed on Tue 12/09/2014 at  9:36:27.18
End of JRT log
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
 



#12 sweb

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Posted 09 December 2014 - 02:41 PM

ran Sophos - 0 threats found



#13 sweb

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Posted 09 December 2014 - 06:18 PM

I did notice however that in the> control panel> programs and features
I still see the 2 entries for snap.do

however now they say google.com

and i still am unable to uninstall them

 

when i click to uninstall them, a windows installer window popsup and says

 

"the feature you are trying to use is on a network resource that is unavailable.

Click Ok to try again, or enter an alternate path to a folder containing the installation package '10130.msi' in the box below.

 

And in the box it shows

Use source:

C:\Users\sw13\AppData\Local\Temp\13625\


Edited by sweb, 09 December 2014 - 06:21 PM.


#14 Broni

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Posted 09 December 2014 - 09:02 PM

How is computer doing?

 

p22002970.gif Update Firefox to the current 34.0 version.

 

p22002970.gif Update Adobe Reader

You can download it from http://www.adobe.com/products/acrobat/readstep2.html
After installing the latest Adobe Reader, uninstall all previous versions (if present).
Note. If you already have Adobe Photoshop® Album Starter Edition installed or do not wish to have it installed UNcheck the box which says Also Download Adobe Photoshop® Album Starter Edition.


My Website

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#15 Broni

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Posted 09 December 2014 - 09:18 PM

I didn't see your latest reply.

Those are most likely registry leftovers.

 

Download UnInstall Cleaner
Unzip downloaded file.
Double click on UIClean.exe to run the tool.
Click on leftover entry (entries) and click Delete button.
 


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