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5 replies to this topic

#1 consultantbis

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Posted 04 December 2014 - 01:40 PM

Hello All!



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#2 zingo156

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Posted 04 December 2014 - 02:07 PM

:welcome:


If I am helping you with a problem and I have not responded within 48 hours please send me a PM.

#3 consultantbis

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Posted 04 December 2014 - 04:27 PM

Hi, is this a general response or are you helping me with another post that I started and seem to have trouble loading a larger amount of text with a gmer log?



#4 boopme

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Posted 04 December 2014 - 04:35 PM

Hello, in your other topic ...

Please download RSIT by random/random from the link provided for your operating system and save it to your desktop.This tool needs to run while the computer is connected to the Internet. If you get a warning from your firewall or other security programs regarding RSIT attempting to contact the Internet, please allow the connection.
  • Close all applications and windows so that you have nothing open and are at your Desktop.
  • Double-click on RSIT.exe to start the program.
    Vista/Windows 7 users right-click and select Run As Administrator.
  • Read the disclaimer and click Continue.
  • When the scan is complete, a text file named log.txt will automatically open in Notepad.
  • Another text file named info.txt will open minimized.
  • Save the log files to your desktop and copy/paste the contents of log.txt by highlighting everything and pressing Ctrl+C.
  • After highlighting, right-click, choose Copy and then paste the contents into a new topic in the Virus, Trojan, Spyware, and Malware Removal Logs forum, NOT here.
  • Copies of both log files are automatically saved in the C:\RSIT folder which the tool creates during the scan.
Important: Be sure to mention that you tried to follow the Prep Guide but were unable to get DDS to run.
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#5 consultantbis

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Posted 06 December 2014 - 12:48 PM

Hi, thank you

 

  I did as requested and haven't received a response yet, but am checking daily to make sure that support is continued.



#6 Queen-Evie

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Posted 06 December 2014 - 01:05 PM

Your other topic is posted in Malware Removal Logs.

 

MRL forum receives a huge amount of logs each day. The average wait time is 5 days, although there is the possibility that it could be sooner.

 

Your topic will not be overlooked.






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