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Performance issues


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#1 kevodell

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Posted 03 December 2014 - 05:06 PM

Hello there,

 

I’ve just run a full scan on McAfee and it has come up with 0 issues and did not detect any viruses, spyware, or other threats (attached). Part of me wishes it had as my laptop is really not performing well at all.

 

I don’t know if it is to do with having too much on it but what is too much? Does too much protection actually impair the performance?

 

I seem to have more problems with my Thunderbird mail system and not sure that this isn’t affecting everything else. Not only do I not know, but I don’t know much about computers.

 

It just does seem so slow............................

 

I have thought about getting the laptop serviced, if such a thing is possible, but I thought I’d come here first, knowing that the answer might well be here within these four walls.

 

Any help is greatly appreciated, as are any thoughts.

 

Many thanks

 

Kevin

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#2 hamluis

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Posted 03 December 2014 - 06:28 PM

Please download MiniToolBox  , save it to your desktop and run it.
 
Checkmark the following checkboxes:
  List last 10 Event Viewer log
  List Installed Programs
  List Users, Partitions and Memory size.
 
Click Go and paste the content into your next post.
 
Also...please Publish a Snapshot using Speccy - http://www.bleepingcomputer.com/forums/topic323892.html/page__p__1797792#entry1797792 , taking care to post the link of the snapshot in your next post.
 
Louis






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