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Infected! Multiple google chrome vvxbqhmz processes, CPU @ 100% usuage


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38 replies to this topic

#1 starbusrt1989

starbusrt1989

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  • 18 posts
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  • Local time:09:24 PM

Posted 03 December 2014 - 02:08 PM

I would greatly appreciated help!  My Windows 7 desktop is infected with malware that has keeps the CPU usage at extreme high levels although no processes show in Task Manager above about 10% usage.  There are multiple copies of a fake Google Chrome image named vbbxqhmz,exe which seem suspicious since I uninstalled Googgle Chrome.  I have run all the malware and spyware removal tools that I have and the problem persists.  I would be so grateful for help recovering my computer.

 

Here are my logs:

 

DDS (Ver_2012-11-20.01) - NTFS_AMD64
Internet Explorer: 11.0.9600.17420  BrowserJavaVersion: 10.71.2
Run by Julie at 13:44:07 on 2014-12-03
Microsoft Windows 7 Home Premium   6.1.7601.1.1252.1.1033.18.7991.2026 [GMT -5:00]
.
AV: Norton Security Suite *Enabled/Updated* {63DF5164-9100-186D-2187-8DC619EFD8BF}
SP: Windows Defender *Disabled/Outdated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
SP: Norton Security Suite *Enabled/Updated* {D8BEB080-B73A-17E3-1B37-B6B462689202}
FW: Norton Security Suite *Enabled* {5BE4D041-DB6F-1935-0AD8-24F3E73C9FC4}
.
============== Running Processes ===============
.
C:\Windows\system32\lsm.exe
C:\Windows\system32\svchost.exe -k DcomLaunch
C:\Windows\system32\svchost.exe -k RPCSS
C:\Windows\System32\svchost.exe -k LocalServiceNetworkRestricted
C:\Windows\System32\svchost.exe -k LocalSystemNetworkRestricted
C:\Windows\system32\svchost.exe -k LocalService
C:\Windows\system32\svchost.exe -k netsvcs
C:\Program Files\Dell\DellDock\DockLogin.exe
C:\Windows\system32\svchost.exe -k NetworkService
C:\Program Files (x86)\Lavasoft\Ad-Aware\AAWService.exe
C:\Windows\System32\spoolsv.exe
C:\Windows\system32\svchost.exe -k LocalServiceNoNetwork
C:\Program Files (x86)\Common Files\ArcSoft\Connection Service\Bin\ACService.exe
C:\Program Files (x86)\Adobe\Elements 9 Organizer\PhotoshopElementsFileAgent.exe
C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\armsvc.exe
C:\Program Files (x86)\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\Program Files\EPSON\EpsonCustomerParticipation\EPCP.exe
C:\Program Files\Common Files\EPSON\EPW!3 SSRP\E_WT50RP.EXE
C:\Windows\system32\svchost.exe -k LocalServiceAndNoImpersonation
C:\Program Files (x86)\Garmin\Core Update Service\Garmin.Cartography.MapUpdate.CoreService.exe
C:\Windows\system32\PrintIsolationHost.exe
C:\Program Files (x86)\Norton Security Suite\Engine\5.2.2.3\ccSvcHst.exe
C:\Program Files (x86)\Common Files\Motive\pcCMService.exe
C:\Program Files\Common Files\Motive\pcCMService.exe
C:\Program Files (x86)\Common Files\Motive\pcServiceHost.exe
C:\Program Files (x86)\Microsoft\Search Enhancement Pack\SeaPort\SeaPort.exe
C:\Program Files (x86)\Dell DataSafe Local Backup\sftservice.EXE
C:\Windows\system32\spool\DRIVERS\x64\3\dldtPSWX.EXE
C:\Windows\system32\svchost.exe -k imgsvc
C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSVC.EXE
C:\Windows\system32\wbem\unsecapp.exe
C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSvcM.exe
C:\Windows\system32\wbem\wmiprvse.exe
C:\Windows\system32\spool\DRIVERS\x64\3\dldtJSWX.EXE
C:\Windows\system32\SearchIndexer.exe
C:\Windows\system32\svchost.exe -k NetworkServiceNetworkRestricted
C:\Windows\System32\WUDFHost.exe
C:\Windows\system32\taskhost.exe
C:\Program Files (x86)\Norton Security Suite\Engine\5.2.2.3\ccSvcHst.exe
C:\Windows\system32\Dwm.exe
C:\Windows\Explorer.EXE
C:\Program Files\Windows Media Player\wmpnetwk.exe
C:\Program Files (x86)\Dell DataSafe Local Backup\Components\Scheduler\STService.exe
C:\Program Files (x86)\Lavasoft\Ad-Aware\AAWTray.exe
C:\Program Files\Realtek\Audio\HDA\RAVCpl64.exe
C:\Windows\System32\igfxtray.exe
C:\Windows\System32\hkcmd.exe
C:\Windows\System32\igfxpers.exe
C:\Program Files\Comcast\pcTrayApp.exe
C:\Program Files\Windows Sidebar\sidebar.exe
C:\Program Files (x86)\Common Files\Apple\Internet Services\iCloudServices.exe
C:\Program Files (x86)\Dell V305\dldtMsdMon.exe
C:\Program Files (x86)\Common Files\Apple\Internet Services\ApplePhotoStreams.exe
C:\Program Files (x86)\Garmin\Express Tray\ExpressTray.exe
C:\Program Files (x86)\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
C:\Windows\System32\regsvr32.exe
C:\Program Files\Dell\DellDock\DellDock.exe
C:\Program Files (x86)\Epson Software\Event Manager\EEventManager.exe
C:\Program Files (x86)\Epson Software\FAX Utility\FUFAXRCV.exe
C:\Program Files (x86)\Epson Software\FAX Utility\FUFAXSTM.exe
C:\ProgramData\Ad-Aware Browsing Protection\adawarebp.exe
C:\Program Files (x86)\iTunes\iTunesHelper.exe
C:\Program Files (x86)\Common Files\Motive\pcContextHookShim.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Windows\SysWOW64\regsvr32.exe
C:\Windows\System32\svchost.exe -k LocalServicePeerNet
C:\Program Files (x86)\Common Files\Apple\Internet Services\APSDaemon.exe
C:\Program Files (x86)\Citrix\GoToAssist\615\g2aremotediagnostics.exe
C:\Program Files (x86)\Common Files\Nikon\Monitor\NkMonitor.exe
C:\Windows\syswow64\dllhost.exe
C:\Program Files (x86)\Multimedia Card Reader(9106)\ShwiconXP9106.exe
C:\Windows\syswow64\dllhost.exe
c:\Program Files (x86)\Roxio\Roxio Burn\RoxioBurnLauncher.exe
C:\Windows\system32\svchost.exe -k SDRSVC
C:\Windows\system32\taskhost.exe
C:\Program Files (x86)\Microsoft Office\Office12\OUTLOOK.EXE
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files (x86)\Internet Explorer\IEXPLORE.EXE
C:\Program Files (x86)\Microsoft\Search Enhancement Pack\SCServer\SCServer.exe
C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbarUser_32.exe
C:\Windows\System32\MsSpellCheckingFacility.exe
C:\Program Files (x86)\Internet Explorer\IEXPLORE.EXE
C:\Users\Julie\AppData\LocalLow\Sun\xrnfviaks\Srrgbrppaz\vbbxqhmz.exe
C:\Users\Julie\AppData\LocalLow\Sun\xrnfviaks\Srrgbrppaz\vbbxqhmz.exe
C:\Users\Julie\AppData\LocalLow\Sun\xrnfviaks\Srrgbrppaz\vbbxqhmz.exe
C:\Users\Julie\AppData\LocalLow\Sun\xrnfviaks\Srrgbrppaz\vbbxqhmz.exe
C:\Windows\syswow64\dplaysvr.exe
C:\Windows\syswow64\systray.exe
C:\Windows\syswow64\fixmapi.exe
C:\Windows\syswow64\msfeedssync.exe
C:\Windows\syswow64\regsvr32.exe
C:\Windows\syswow64\ctfmon.exe
C:\Users\Julie\AppData\LocalLow\Sun\xrnfviaks\Srrgbrppaz\vbbxqhmz.exe
C:\Users\Julie\AppData\LocalLow\Sun\xrnfviaks\Srrgbrppaz\vbbxqhmz.exe
C:\Users\Julie\AppData\LocalLow\Sun\xrnfviaks\Srrgbrppaz\vbbxqhmz.exe
C:\Users\Julie\AppData\LocalLow\Sun\xrnfviaks\Srrgbrppaz\vbbxqhmz.exe
C:\Windows\syswow64\rundll32.exe
C:\Windows\syswow64\dvdupgrd.exe
C:\Windows\syswow64\svchost.exe
C:\Windows\syswow64\upnpcont.exe
C:\Windows\syswow64\dpnsvr.exe
C:\Windows\syswow64\dpnsvr.exe
C:\Windows\syswow64\systray.exe
C:\Windows\system32\wbem\wmiprvse.exe
C:\Windows\System32\cscript.exe
.
============== Pseudo HJT Report ===============
.
uStart Page = hxxp://xfinity.comcast.net/news/
uSearch Bar = hxxp://www.google.com/ie
uSearch Page = hxxp://www.google.com
uSearchMigratedDefaultURL = hxxp://www.google.com/search?q={searchTerms}&sourceid=ie7&rls=com.microsoft:en-US&ie=utf8&oe=utf8
uSearchAssistant = hxxp://www.google.com/ie
uSearchURL,(Default) = hxxp://www.google.com/search?q=%s
BHO: Symantec NCO BHO: {602ADB0E-4AFF-4217-8AA1-95DAC4DFA408} - C:\Program Files (x86)\Norton Security Suite\Engine\5.2.2.3\coieplg.dll
BHO: Symantec Intrusion Prevention: {6D53EC84-6AAE-4787-AEEE-F4628F01010C} - C:\Program Files (x86)\Norton Security Suite\Engine\5.2.2.3\ips\ipsbho.dll
BHO: Search Helper: {6EBF7485-159F-4bff-A14F-B9E3AAC4465B} - C:\Program Files (x86)\Microsoft\Search Enhancement Pack\Search Helper\SEPsearchhelperie.dll
BHO: Groove GFS Browser Helper: {72853161-30C5-4D22-B7F9-0BBC1D38A37E} - C:\Program Files (x86)\Microsoft Office\Office12\GrooveShellExtensions.dll
BHO: Java™ Plug-In SSV Helper: {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files (x86)\Java\jre7\bin\ssv.dll
BHO: Windows Live ID Sign-in Helper: {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
BHO: Google Toolbar Helper: {AA58ED58-01DD-4d91-8333-CF10577473F7} - C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar_32.dll
BHO: Skype add-on for Internet Explorer: {AE805869-2E5C-4ED4-8F7B-F1F7851A4497} - C:\Program Files (x86)\Skype\Toolbars\Internet Explorer\skypeieplugin.dll
BHO: Java™ Plug-In 2 SSV Helper: {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files (x86)\Java\jre7\bin\jp2ssv.dll
TB: Norton Toolbar: {7FEBEFE3-6B19-4349-98D2-FFB09D4B49CA} - C:\Program Files (x86)\Norton Security Suite\Engine\5.2.2.3\coieplg.dll
TB: Google Toolbar: {2318C2B1-4965-11D4-9B18-009027A5CD4F} - C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar_32.dll
TB: Norton Toolbar: {7FEBEFE3-6B19-4349-98D2-FFB09D4B49CA} - C:\Program Files (x86)\Norton Security Suite\Engine\5.2.2.3\coieplg.dll
TB: Google Toolbar: {2318C2B1-4965-11d4-9B18-009027A5CD4F} - C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar_32.dll
uRun: [Sidebar] C:\Program Files\Windows Sidebar\sidebar.exe /autoRun
uRun: [iCloudServices] C:\Program Files (x86)\Common Files\Apple\Internet Services\iCloudServices.exe
uRun: [EPLTarget\P0000000000000001] C:\Windows\System32\spool\DRIVERS\x64\3\E_YATIHWA.EXE /EPT "EPLTarget\P0000000000000001" /M "WorkForce 545"
uRun: [ApplePhotoStreams] C:\Program Files (x86)\Common Files\Apple\Internet Services\ApplePhotoStreams.exe
uRun: [UpdateFlow.Comcast] C:\Program Files (x86)\Comcast\pcBrowser.exe -AppKey=Comcast -URL=file://C:\Program Files (x86)\Comcast\OfflineUpdate\redirector.htm
uRun: [GarminExpressTrayApp] "C:\Program Files (x86)\Garmin\Express Tray\ExpressTray.exe"
uRun: [swg] "C:\Program Files (x86)\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe"
uRun: [Nzylxabkjp] regsvr32.exe /s "C:\Users\Julie\AppData\Local\Temp\2dc0\AppData\Local\Microsoft\Nzylxabkjp.dll"
mRun: [DellSupportCenter] "C:\Program Files (x86)\Dell Support Center\bin\sprtcmd.exe" /P DellSupportCenter
mRun: [AppleSyncNotifier] C:\Program Files (x86)\Common Files\Apple\Mobile Device Support\AppleSyncNotifier.exe
mRun: [APSDaemon] "C:\Program Files (x86)\Common Files\Apple\Apple Application Support\APSDaemon.exe"
mRun: [EEventManager] "C:\Program Files (x86)\Epson Software\Event Manager\EEventManager.exe"
mRun: [FUFAXRCV] "C:\Program Files (x86)\Epson Software\FAX Utility\FUFAXRCV.exe"
mRun: [FUFAXSTM] "C:\Program Files (x86)\Epson Software\FAX Utility\FUFAXSTM.exe"
mRun: [Ad-Aware Browsing Protection] "C:\ProgramData\Ad-Aware Browsing Protection\adawarebp.exe"
mRun: [Adobe ARM] "C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe"
mRun: [iTunesHelper] "C:\Program Files (x86)\iTunes\iTunesHelper.exe"
mRun: [SunJavaUpdateSched] "C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe"
mRunOnce: [Launcher] C:\Program Files (x86)\Dell DataSafe Local Backup\Components\Scheduler\Launcher.exe
dRun: [GarminExpressTrayApp] "C:\Program Files (x86)\Garmin\Express Tray\ExpressTray.exe"
StartupFolder: C:\Users\Julie\AppData\Roaming\MICROS~1\Windows\STARTM~1\Programs\Startup\DELLDO~1.LNK - C:\Program Files\Dell\DellDock\DellDock.exe
mPolicies-Explorer: NoActiveDesktop = dword:1
mPolicies-Explorer: NoActiveDesktopChanges = dword:1
mPolicies-System: ConsentPromptBehaviorAdmin = dword:5
mPolicies-System: ConsentPromptBehaviorUser = dword:3
mPolicies-System: EnableUIADesktopToggle = dword:0
IE: E&xport to Microsoft Excel - C:\PROGRA~2\MIF5BA~1\Office12\EXCEL.EXE/3000
IE: {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - {5F7B1267-94A9-47F5-98DB-E99415F33AEC} - C:\Program Files (x86)\Windows Live\Writer\WriterBrowserExtension.dll
IE: {2670000A-7350-4f3c-8081-5663EE0C6C49} - {48E73304-E1D6-4330-914C-F5F514E3486C} - C:\Program Files (x86)\Microsoft Office\Office12\ONBttnIE.dll
IE: {898EA8C8-E7FF-479B-8935-AEC46303B9E5} - {898EA8C8-E7FF-479B-8935-AEC46303B9E5} - C:\Program Files (x86)\Skype\Toolbars\Internet Explorer\skypeieplugin.dll
IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503}
DPF: Garmin Communicator Plug-In - hxxps://static.garmincdn.com/gcp/ie/4.0.1.0/GarminAxControl_32.CAB
DPF: {02BCC737-B171-4746-94C9-0D8A0B2C0089} - hxxp://office.microsoft.com/sites/production/ieawsdc32.cab
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.7.0/jinstall-1_7_0_25-windows-i586.cab
DPF: {917623D1-D8E5-11D2-BE8B-00104B06BDE3} - hxxp://steps2.cc.lehigh.edu/AxisCamControl.ocx
DPF: {C1F8FC10-E5DB-4112-9DBF-6C3FF728D4E3} - hxxp://support.dell.com/systemprofiler/DellSystemLite.CAB
DPF: {CAFEEFAC-0017-0000-0025-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.7.0/jinstall-1_7_0_25-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.7.0/jinstall-1_7_0_25-windows-i586.cab
DPF: {E06E2E99-0AA1-11D4-ABA6-0060082AA75C} - hxxps://intercall.webex.com/client/T27L10NSP32CP1/nbr/ieatgpc1.cab
TCP: NameServer = 192.168.1.1
TCP: Interfaces\{C93E49C7-EF19-4C5C-985A-CD475F7BF164} : DHCPNameServer = 192.168.1.1
Handler: grooveLocalGWS - {88FED34C-F0CA-4636-A375-3CB6248B04CD} - C:\Program Files (x86)\Microsoft Office\Office12\GrooveSystemServices.dll
Handler: skype-ie-addon-data - {91774881-D725-4E58-B298-07617B9B86A8} - C:\Program Files (x86)\Skype\Toolbars\Internet Explorer\skypeieplugin.dll
Handler: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:\Program Files (x86)\Common Files\Skype\Skype4COM.dll
Handler: wlpg - {E43EF6CD-A37A-4A9B-9E6F-83F89B8E6324} - C:\Program Files (x86)\Windows Live\Photo Gallery\AlbumDownloadProtocolHandler.dll
SSODL: WebCheck - <orphaned>
SEH: Groove GFS Stub Execution Hook - {B5A7F190-DDA6-4420-B3BA-52453494E6CD} - C:\Program Files (x86)\Microsoft Office\Office12\GrooveShellExtensions.dll
x64-mSearchAssistant = hxxp://www.google.com/ie
x64-BHO: Windows Live ID Sign-in Helper: {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
x64-BHO: Google Toolbar Helper: {AA58ED58-01DD-4d91-8333-CF10577473F7} - C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar_64.dll
x64-BHO: Java™ Plug-In 2 SSV Helper: {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll
x64-TB: Google Toolbar: {2318C2B1-4965-11d4-9B18-009027A5CD4F} - C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar_64.dll
x64-Run: [RtHDVCpl] C:\Program Files\Realtek\Audio\HDA\RAVCpl64.exe -s
x64-Run: [AdobeAAMUpdater-1.0] "C:\Program Files (x86)\Common Files\Adobe\OOBE\PDApp\UWA\UpdaterStartupUtility.exe"
x64-Run: [dldtmon.exe] "C:\Program Files (x86)\Dell V305\dldtmon.exe"
x64-Run: [dldtamon] "C:\Program Files (x86)\Dell V305\dldtamon.exe"
x64-Run: [IgfxTray] C:\Windows\System32\igfxtray.exe
x64-Run: [HotKeysCmds] C:\Windows\System32\hkcmd.exe
x64-Run: [Persistence] C:\Windows\System32\igfxpers.exe
x64-Run: [Comcast_McciTrayApp] "C:\Program Files\Comcast\pcTrayApp.exe"
.
INFO: x64-HKLM has more than 50 listed domains.
   If you wish to scan all of them, select the 'Force scan all domains' option.
.
x64-DPF: {CAFEEFAC-0016-0000-0020-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_20-windows-i586.cab
x64-DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_20-windows-i586.cab
x64-Handler: grooveLocalGWS - {88FED34C-F0CA-4636-A375-3CB6248B04CD} - <orphaned>
x64-Handler: skype-ie-addon-data - {91774881-D725-4E58-B298-07617B9B86A8} - <orphaned>
x64-Handler: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - <orphaned>
x64-Handler: wlpg - {E43EF6CD-A37A-4A9B-9E6F-83F89B8E6324} - <orphaned>
x64-Notify: GoToAssist - C:\Program Files (x86)\Citrix\GoToAssist\615\G2AWinLogon_x64.dll
x64-Notify: igfxcui - igfxdev.dll
x64-SSODL: WebCheck - <orphaned>
.
============= SERVICES / DRIVERS ===============
.
R0 gfibto;gfibto;C:\Windows\System32\drivers\gfibto.sys [2012-12-29 14456]
R0 PxHlpa64;PxHlpa64;C:\Windows\System32\drivers\PxHlpa64.sys [2010-9-29 55856]
R0 SymDS;Symantec Data Store;C:\Windows\System32\drivers\N360x64\0502020.003\symds64.sys [2012-7-16 450680]
R0 SymEFA;Symantec Extended File Attributes;C:\Windows\System32\drivers\N360x64\0502020.003\symefa64.sys [2012-7-16 912504]
R1 BHDrvx64;BHDrvx64;C:\ProgramData\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\N360_5.0.0.125\Definitions\BASHDefs\20141118.001\BHDrvx64.sys [2014-11-19 1587416]
R1 IDSVia64;IDSVia64;C:\ProgramData\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\N360_5.0.0.125\Definitions\IPSDefs\20141202.001\IDSviA64.sys [2014-12-2 637656]
R1 SymIRON;Symantec Iron Driver;C:\Windows\System32\drivers\N360x64\0502020.003\ironx64.sys [2012-7-16 171128]
R1 SymNetS;Symantec Network Security WFP Driver;C:\Windows\System32\drivers\N360x64\0502020.003\symnets.sys [2012-7-16 386168]
R3 EraserUtilRebootDrv;EraserUtilRebootDrv;C:\Program Files (x86)\Common Files\Symantec Shared\EENGINE\EraserUtilRebootDrv.sys [2014-9-10 142640]
R3 HECIx64;Intel® Management Engine Interface;C:\Windows\System32\drivers\HECIx64.sys [2010-9-30 56344]
R3 IntcDAud;Intel® Display Audio;C:\Windows\System32\drivers\IntcDAud.sys [2010-9-30 271872]
R3 k57nd60a;Broadcom NetLink ™ Gigabit Ethernet - NDIS 6.0;C:\Windows\System32\drivers\k57nd60a.sys [2010-9-30 321064]
R3 Lavasoft Kernexplorer;Lavasoft helper driver;C:\Program Files (x86)\Lavasoft\Ad-Aware\kernexplorer64.sys [2010-9-23 17152]
S3 BVRPMPR5a64;BVRPMPR5a64 NDIS Protocol Driver;C:\Windows\System32\drivers\BVRPMPR5a64.SYS [2010-10-18 35840]
S3 Impcd;Impcd;C:\Windows\System32\drivers\Impcd.sys [2010-9-30 158976]
S3 PCDSRVC{1E208CE0-FB7451FF-06020101}_0;PCDSRVC{1E208CE0-FB7451FF-06020101}_0 - PCDR Kernel Mode Service Helper Driver;C:\Program Files\Dell Support Center\pcdsrvc_x64.pkms [2010-10-26 25072]
S3 TsUsbFlt;TsUsbFlt;C:\Windows\System32\drivers\TsUsbFlt.sys [2011-6-20 59392]
S3 USBAAPL64;Apple Mobile USB Driver;C:\Windows\System32\drivers\usbaapl64.sys [2012-12-13 54784]
.
=============== Created Last 30 ================
.
2014-12-03 15:50:06 1168150 ----a-w- C:\ProgramData\SPL8120.tmp
2014-12-03 15:38:40 -------- d-----w- C:\AdwCleaner
2014-12-03 03:19:43 1168150 ----a-w- C:\ProgramData\SPL869C.tmp
2014-12-02 21:09:16 1168150 ----a-w- C:\ProgramData\SPL8F72.tmp
2014-12-02 19:43:43 -------- d-----w- C:\Users\Julie\AppData\Roaming\Tific
2014-12-02 19:43:35 -------- d-----w- C:\Users\Julie\AppData\Local\Symantec
2014-12-02 18:20:29 -------- d-----w- C:\Program Files (x86)\Spybot - Search & Destroy 2
2014-12-02 17:33:06 1168150 ----a-w- C:\ProgramData\SPL7E05.tmp
2014-12-02 02:26:16 1168150 ----a-w- C:\ProgramData\SPL148F.tmp
2014-11-30 15:31:34 129752 ----a-w- C:\Windows\System32\drivers\600766AD.sys
2014-11-30 15:03:20 1168150 ----a-w- C:\ProgramData\SPLAD7D.tmp
2014-11-30 03:26:46 1168150 ----a-w- C:\ProgramData\SPL3D90.tmp
2014-11-18 20:01:31 728064 ----a-w- C:\Windows\System32\kerberos.dll
2014-11-18 20:01:31 550912 ----a-w- C:\Windows\SysWow64\kerberos.dll
2014-11-18 20:01:31 241152 ----a-w- C:\Windows\System32\pku2u.dll
2014-11-18 20:01:31 186880 ----a-w- C:\Windows\SysWow64\pku2u.dll
2014-11-18 02:52:37 1168150 ----a-w- C:\ProgramData\SPL5665.tmp
2014-11-12 13:22:39 -------- d-sh--w- C:\Users\Julie\AppData\Local\EmieBrowserModeList
2014-11-12 06:13:56 2048 ----a-w- C:\Windows\SysWow64\msxml3r.dll
2014-11-11 02:38:35 1168150 ----a-w- C:\ProgramData\SPL3F2B.tmp
2014-11-07 01:35:05 1168150 ----a-w- C:\ProgramData\SPLF899.tmp
.
==================== Find3M  ====================
.
2014-12-03 16:12:41 129752 ----a-w- C:\Windows\System32\drivers\MBAMSwissArmy.sys
2014-11-06 04:04:03 2724864 ----a-w- C:\Windows\System32\mshtml.tlb
2014-11-06 04:03:50 4096 ----a-w- C:\Windows\System32\ieetwcollectorres.dll
2014-11-06 03:47:03 66560 ----a-w- C:\Windows\System32\iesetup.dll
2014-11-06 03:46:12 580096 ----a-w- C:\Windows\System32\vbscript.dll
2014-11-06 03:46:12 48640 ----a-w- C:\Windows\System32\ieetwproxystub.dll
2014-11-06 03:44:28 88064 ----a-w- C:\Windows\System32\MshtmlDac.dll
2014-11-06 03:30:22 144384 ----a-w- C:\Windows\System32\ieUnatt.exe
2014-11-06 03:30:08 114688 ----a-w- C:\Windows\System32\ieetwcollector.exe
2014-11-06 03:29:18 814080 ----a-w- C:\Windows\System32\jscript9diag.dll
2014-11-06 03:28:20 2724864 ----a-w- C:\Windows\SysWow64\mshtml.tlb
2014-11-06 03:23:57 6040064 ----a-w- C:\Windows\System32\jscript9.dll
2014-11-06 03:20:18 968704 ----a-w- C:\Windows\System32\MsSpellCheckingFacility.exe
2014-11-06 03:13:43 501248 ----a-w- C:\Windows\SysWow64\vbscript.dll
2014-11-06 03:13:36 62464 ----a-w- C:\Windows\SysWow64\iesetup.dll
2014-11-06 03:12:44 47616 ----a-w- C:\Windows\SysWow64\ieetwproxystub.dll
2014-11-06 03:10:58 64000 ----a-w- C:\Windows\SysWow64\MshtmlDac.dll
2014-11-06 03:07:29 77824 ----a-w- C:\Windows\System32\JavaScriptCollectionAgent.dll
2014-11-06 02:59:36 115712 ----a-w- C:\Windows\SysWow64\ieUnatt.exe
2014-11-06 02:58:38 620032 ----a-w- C:\Windows\SysWow64\jscript9diag.dll
2014-11-06 02:42:36 60416 ----a-w- C:\Windows\SysWow64\JavaScriptCollectionAgent.dll
2014-11-06 02:39:39 1359360 ----a-w- C:\Windows\System32\mshtmlmedia.dll
2014-11-06 02:38:25 2124288 ----a-w- C:\Windows\System32\inetcpl.cpl
2014-11-06 02:21:49 4298240 ----a-w- C:\Windows\SysWow64\jscript9.dll
2014-11-06 02:21:25 2051072 ----a-w- C:\Windows\SysWow64\inetcpl.cpl
2014-11-06 02:20:37 1155072 ----a-w- C:\Windows\SysWow64\mshtmlmedia.dll
2014-11-06 02:17:24 2365440 ----a-w- C:\Windows\System32\wininet.dll
2014-11-06 01:52:35 1892864 ----a-w- C:\Windows\SysWow64\wininet.dll
2014-11-05 17:56:54 304640 ----a-w- C:\Windows\System32\generaltel.dll
2014-11-05 17:56:36 228864 ----a-w- C:\Windows\System32\aepdu.dll
2014-11-05 17:52:22 424448 ----a-w- C:\Windows\System32\aeinv.dll
2014-11-01 01:13:33 1168150 ----a-w- C:\ProgramData\SPL73D3.tmp
2014-10-31 20:26:32 71344 ----a-w- C:\Windows\SysWow64\FlashPlayerCPLApp.cpl
2014-10-31 20:26:32 701104 ----a-w- C:\Windows\SysWow64\FlashPlayerApp.exe
2014-10-29 00:38:14 1168150 ----a-w- C:\ProgramData\SPL7589.tmp
2014-10-25 01:57:59 77824 ----a-w- C:\Windows\System32\packager.dll
2014-10-25 01:32:37 67584 ----a-w- C:\Windows\SysWow64\packager.dll
2014-10-18 02:05:23 861696 ----a-w- C:\Windows\System32\oleaut32.dll
2014-10-18 01:33:18 571904 ----a-w- C:\Windows\SysWow64\oleaut32.dll
2014-10-17 12:51:36 98216 ----a-w- C:\Windows\SysWow64\WindowsAccessBridge-32.dll
2014-10-16 01:07:46 1168150 ----a-w- C:\ProgramData\SPLDAD4.tmp
2014-10-14 02:16:37 155064 ----a-w- C:\Windows\System32\drivers\ksecpkg.sys
2014-10-14 02:13:06 683520 ----a-w- C:\Windows\System32\termsrv.dll
2014-10-14 02:13:00 3241984 ----a-w- C:\Windows\System32\msi.dll
2014-10-14 02:12:57 1460736 ----a-w- C:\Windows\System32\lsasrv.dll
2014-10-14 02:09:31 146432 ----a-w- C:\Windows\System32\msaudite.dll
2014-10-14 02:07:31 681984 ----a-w- C:\Windows\System32\adtschema.dll
2014-10-14 01:50:47 22016 ----a-w- C:\Windows\SysWow64\secur32.dll
2014-10-14 01:50:41 2363904 ----a-w- C:\Windows\SysWow64\msi.dll
2014-10-14 01:49:38 96768 ----a-w- C:\Windows\SysWow64\sspicli.dll
2014-10-14 01:47:30 146432 ----a-w- C:\Windows\SysWow64\msaudite.dll
2014-10-14 01:46:02 681984 ----a-w- C:\Windows\SysWow64\adtschema.dll
2014-10-11 02:23:21 1168150 ----a-w- C:\ProgramData\SPL72AC.tmp
2014-10-10 00:57:42 3198976 ----a-w- C:\Windows\System32\win32k.sys
2014-10-03 02:12:00 500224 ----a-w- C:\Windows\System32\AUDIOKSE.dll
2014-10-03 02:11:54 284672 ----a-w- C:\Windows\System32\EncDump.dll
2014-10-03 02:11:51 680960 ----a-w- C:\Windows\System32\audiosrv.dll
2014-10-03 02:11:51 440832 ----a-w- C:\Windows\System32\AudioEng.dll
2014-10-03 02:11:51 296448 ----a-w- C:\Windows\System32\AudioSes.dll
2014-10-03 01:44:42 442880 ----a-w- C:\Windows\SysWow64\AUDIOKSE.dll
2014-10-03 01:44:26 374784 ----a-w- C:\Windows\SysWow64\AudioEng.dll
2014-10-03 01:44:26 195584 ----a-w- C:\Windows\SysWow64\AudioSes.dll
2014-10-01 15:11:26 63704 ----a-w- C:\Windows\System32\drivers\mwac.sys
2014-10-01 15:11:16 93400 ----a-w- C:\Windows\System32\drivers\mbamchameleon.sys
2014-10-01 15:11:12 25816 ----a-w- C:\Windows\System32\drivers\mbam.sys
2014-09-25 02:08:38 371712 ----a-w- C:\Windows\System32\qdvd.dll
2014-09-25 01:40:50 519680 ----a-w- C:\Windows\SysWow64\qdvd.dll
2014-09-25 01:33:59 1168150 ----a-w- C:\ProgramData\SPL5D6A.tmp
2014-09-19 09:42:52 210944 ----a-w- C:\Windows\System32\wdigest.dll
2014-09-19 09:42:51 86528 ----a-w- C:\Windows\System32\TSpkg.dll
2014-09-19 09:42:49 342016 ----a-w- C:\Windows\System32\schannel.dll
2014-09-19 09:42:47 314880 ----a-w- C:\Windows\System32\msv1_0.dll
2014-09-19 09:42:47 309760 ----a-w- C:\Windows\System32\ncrypt.dll
2014-09-19 09:42:41 22016 ----a-w- C:\Windows\System32\credssp.dll
2014-09-19 09:23:55 172032 ----a-w- C:\Windows\SysWow64\wdigest.dll
2014-09-19 09:23:52 65536 ----a-w- C:\Windows\SysWow64\TSpkg.dll
2014-09-19 09:23:49 248832 ----a-w- C:\Windows\SysWow64\schannel.dll
2014-09-19 09:23:46 221184 ----a-w- C:\Windows\SysWow64\ncrypt.dll
2014-09-19 09:23:45 259584 ----a-w- C:\Windows\SysWow64\msv1_0.dll
2014-09-19 09:23:36 17408 ----a-w- C:\Windows\SysWow64\credssp.dll
2014-09-10 00:29:12 1168150 ----a-w- C:\ProgramData\SPLF581.tmp
2014-09-09 22:11:04 2048 ----a-w- C:\Windows\System32\tzres.dll
2014-09-09 21:47:10 2048 ----a-w- C:\Windows\SysWow64\tzres.dll
.
============= FINISH: 13:55:08.76 ===============
 

Attached Files



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#2 StanFF

StanFF

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Posted 03 December 2014 - 04:02 PM

Hello starbusrt1989,
 

I'm Stan and I will be helping you for this problem.

 

First of all I want to clear some things about the malware removal process:

  • Do not run any tools on your own. This may affect the process of removal and may cause both slowdown and additional problems.
  • Read carefully the steps that I suggest you to do. Any mismatch will prolong this case.
  • Copy any scripts carefully so they stay exactly the same with the original. Otherwise the script may not work and we will need to rerun/recreate it.
  • Feel free to copy all the steps in offline environment. They may be easier to read and follow in this way.
  • Feel free to ask any questions about the malware removal process. I'm here to help you so nothing must be hidden or misunderstood.
  • Share with me any problems/changes you experience while working with the current system.
  • Please, do not use any quotes or code boxes when you post logs.

I want to inform you that I will be able to respond in the evenings - 07:00 P.M - 11:00 P.M. (UTC + 02:00) - since I'm working during most of the daytime. If I haven't posted anything for 48 hours straight, please, feel free to send me a personal message. I will bump the topic if there is no response from you for 3 days. After 5 days of inactivity, the topic will be closed.

 

I want to inform you that I'm still in my training program so my posts must be reviewed by an instructor. This may lead to a slight delay in my answers.

 

********************

 

Please download Farbar Recovery Scan Tool and save it to your Desktop.
 

Note: You need to run the version compatible with your system. In your case, it should be 64-bit version.

  • Right-click FRST then click "Run as administrator".
  • When the tool opens, click Yes to disclaimer.
  • Press the Scan button.
  • When finished, it will produce a log called FRST.txt in the same directory the tool was run from.

Please copy and paste the log in your next reply.

Note : The first time the tool is run it generates another log - Addition.txt - also located in the same directory the tool was run from). Please also paste that, along with the FRST.txt into your next reply.


Regards,

Stan

 

"There isn't a person anywhere who isn't capable of doing more than he thinks he can." - Henry Ford

 

 

 

 

 


#3 starbusrt1989

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Posted 03 December 2014 - 04:38 PM

Thank you for your response Stan.  I am having some trouble downloading FRST because my Norton security software keeps blocking as a threat (ironic) even though I think I have turned off the Norton tools temporarily.  I hope I can get it to run so I can post my log shortly.



#4 starbusrt1989

starbusrt1989
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Posted 03 December 2014 - 05:59 PM

Thank you for your time Stan! 

 

Here are the two logs:

Scan result of Farbar Recovery Scan Tool (FRST.txt) (x64) Version: 03-12-2014
Ran by Julie (administrator) on BUCKLEY-DESKTOP on 03-12-2014 17:51:57
Running from C:\Users\Julie\Desktop
Loaded Profile: Julie (Available profiles: Julie & Jim & Dan & Lauren)
Platform: Windows 7 Home Premium Service Pack 1 (X64) OS Language: English (United States)
Internet Explorer Version 11
Boot Mode: Normal
Tutorial for Farbar Recovery Scan Tool: http://www.geekstogo.com/forum/topic/335081-frst-tutorial-how-to-use-farbar-recovery-scan-tool/

==================== Processes (Whitelisted) =================

(If an entry is included in the fixlist, the process will be closed. The file will not be moved.)

 

 

 

 

And addition.txt log:

 

Additional scan result of Farbar Recovery Scan Tool (x64) Version: 03-12-2014
Ran by Julie at 2014-12-03 17:53:40
Running from C:\Users\Julie\Desktop
Boot Mode: Normal
==========================================================

==================== Security Center ========================

(If an entry is included in the fixlist, it will be removed.)

AS: Windows Defender (Enabled - Up to date) {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}

==================== Installed Programs ======================

(Only the adware programs with "hidden" flag could be added to the fixlist to unhide them. The adware programs should be uninstalled manually.)

ABBYY FineReader 6.0 Sprint (HKLM-x32\...\{ACF60000-22B9-4CE9-98D6-2CCF359BAC07}) (Version: 6.00.1990.41618 - ABBYY Software House)
Ad-Aware (HKLM-x32\...\Ad-Aware) (Version:  - Lavasoft)
Ad-Aware (x32 Version: 8.3.0 - Lavasoft) Hidden
Ad-Aware Browsing Protection (HKLM-x32\...\Ad-Aware Browsing Protection) (Version: 1.0.1.82 - Lavasoft)
Adobe AIR (HKLM-x32\...\Adobe AIR) (Version: 3.9.0.1380 - Adobe Systems Incorporated)
Adobe Community Help (HKLM-x32\...\chc.4875E02D9FB21EE389F73B8D1702B320485DF8CE.1) (Version: 3.5.23 - Adobe Systems Incorporated.)
Adobe Flash Player 10 Plugin (HKLM-x32\...\Adobe Flash Player Plugin) (Version: 10.1.53.64 - Adobe Systems Incorporated)
Adobe Flash Player 15 ActiveX (HKLM-x32\...\Adobe Flash Player ActiveX) (Version: 15.0.0.189 - Adobe Systems Incorporated)
Adobe Photoshop Elements 9 (HKLM-x32\...\Adobe Photoshop Elements 9) (Version: 9.0 - Adobe Systems Incorporated)
Adobe Photoshop.com Inspiration Browser (HKLM-x32\...\PhotoshopdotcomInspirationBrowser.4C35C4D325D350FE0114230CBADCA2DDD0AC8D25.1) (Version: 3.07 - Adobe Systems Incorporated)
Adobe Reader XI (11.0.09) (HKLM-x32\...\{AC76BA86-7AD7-1033-7B44-AB0000000001}) (Version: 11.0.09 - Adobe Systems Incorporated)
ANT Drivers Installer x64 (Version: 2.3.4 - Garmin Ltd or its subsidiaries) Hidden
Apple Application Support (HKLM-x32\...\{A922C4B7-50E0-4787-A94C-59DBF3C65DBE}) (Version: 3.0 - Apple Inc.)
Apple Mobile Device Support (HKLM\...\{FE86CB0C-FCB3-4358-B4B0-B0A41E33B3DD}) (Version: 7.1.0.32 - Apple Inc.)
Apple Software Update (HKLM-x32\...\{789A5B64-9DD9-4BA5-915A-F0FC0A1B7BFE}) (Version: 2.1.3.127 - Apple Inc.)
ArcSoft Print Creations - Album Page (HKLM-x32\...\{E6B4117F-AC59-4B13-9274-EB136E8897EE}) (Version:  - ArcSoft)
ArcSoft Print Creations - Funhouse (HKLM-x32\...\{9591C049-5CAE-4E89-A8D9-191F1899628B}) (Version:  - ArcSoft)
ArcSoft Print Creations - Greeting Card (HKLM-x32\...\{F04F9557-81A9-4293-BC49-2C216FA325A7}) (Version:  - ArcSoft)
ArcSoft Print Creations - Photo Book (HKLM-x32\...\{56589DFE-0C29-4DFE-8E42-887B771ECD23}) (Version:  - ArcSoft)
ArcSoft Print Creations - Photo Calendar (HKLM-x32\...\{CA9ED5E4-1548-485B-A293-417840060158}) (Version:  - ArcSoft)
ArcSoft Print Creations - Scrapbook (HKLM-x32\...\{B0D83FCD-9D42-43ED-8315-250326AADA02}) (Version:  - ArcSoft)
ArcSoft Print Creations - Slimline Card (HKLM-x32\...\{007B37D9-0C45-4202-834B-DD5FAAE99D63}) (Version:  - ArcSoft)
ArcSoft Print Creations (HKLM-x32\...\{CAE8A0F1-B498-4C23-95FA-55047E730C8F}) (Version: 2.8.255.384 - ArcSoft)
Bonjour (HKLM\...\{6E3610B2-430D-4EB0-81E3-2B57E8B9DE8D}) (Version: 3.0.0.10 - Apple Inc.)
CCScore (x32 Version: 8.02.0000.0001 - EASTMAN KODAK Company) Hidden
D3DX10 (x32 Version: 15.4.2368.0902 - Microsoft) Hidden
Dell DataSafe Local Backup - Support Software (HKLM-x32\...\{A9668246-FB70-4103-A1E3-66C9BC2EFB49}) (Version:  - Dell)
Dell DataSafe Local Backup (HKLM-x32\...\{0ED7EE95-6A97-47AA-AD73-152C08A15B04}) (Version: 9.4.48 - Dell)
Dell Dock (HKLM-x32\...\Dell Dock) (Version:  - Stardock Corporation)
Dell Dock (Version: 2.0 - Stardock Corporation) Hidden
Dell Driver Download Manager (HKU\S-1-5-21-2435796967-1277016954-618236942-1001\...\bd4d3a0508d364f5) (Version: 3.0.0.0 - Dell Inc)
Dell Edoc Viewer (HKLM\...\{8EBA8727-ADC2-477B-9D9A-1A1836BE4E05}) (Version: 1.0.0 - Dell Inc)
Dell Getting Started Guide (HKLM-x32\...\{7DB9F1E5-9ACB-410D-A7DC-7A3D023CE045}) (Version: 1.00.0000 - Dell Inc.)
Dell Support Center (HKLM\...\Dell Support Center) (Version: 3.0.5694.21 - Dell Inc.)
Dell Support Center (Version: 3.0.5694.21 - PC-Doctor, Inc.) Hidden
Dell V305 (HKLM\...\Dell V305) (Version:  - Dell, Inc.)
Dell V305 (HKLM-x32\...\Dell V305) (Version:  - Dell, Inc.)
EasySolve (HKLM-x32\...\Comcast) (Version:  - )
Elements 9 Organizer (x32 Version: 9.0 - Adobe Systems Incorporated) Hidden
Elements STI Installer (x32 Version: 1.0 - Adobe Systems Incorporated) Hidden
Elevated Installer (x32 Version: 3.2.17.0 - Garmin Ltd or its subsidiaries) Hidden
Epson Connect (HKLM-x32\...\{64BA551C-9AF6-495C-93F3-D1270E0045FC}) (Version:  - )
Epson Connect Printer Setup (HKLM-x32\...\{D9B1D51B-EB56-410D-AEB5-1CCFAC4B6C8C}) (Version: 1.0.2 - SEIKO EPSON CORPORATION)
Epson Customer Participation (HKLM\...\{814FA673-A085-403C-9545-747FC1495069}) (Version: 1.0.0.0 - SEIKO EPSON CORPORATION)
Epson Download Navigator (HKLM-x32\...\{10F63395-157F-4B93-AB4D-702A2FF11942}) (Version: 1.0.1 - SEIKO EPSON CORPORATION)
Epson Event Manager (HKLM-x32\...\{FA9D303D-0FB2-49C7-9397-8E6B11EA892D}) (Version: 2.50.0001 - SEIKO EPSON CORPORATION)
Epson FAX Utility (HKLM-x32\...\{0CBE6C93-CB2E-4378-91EE-12BE6D4E2E4A}) (Version: 1.20.00 - SEIKO EPSON CORPORATION)
Epson PC-FAX Driver (HKLM-x32\...\EPSON PC-FAX Driver 2) (Version:  - )
EPSON Scan (HKLM-x32\...\EPSON Scanner) (Version:  - Seiko Epson Corporation)
EPSON WorkForce 545 Series Printer Uninstall (HKLM\...\EPSON WorkForce 545 Series) (Version:  - SEIKO EPSON Corporation)
EpsonNet Print (HKLM-x32\...\{3E31400D-274E-4647-916C-2CACC3741799}) (Version: 2.4j - SEIKO EPSON CORPORATION)
ESSBrwr (x32 Version: 8.02.0000.0001 - EASTMAN KODAK Company) Hidden
ESSCDBK (x32 Version: 8.02.0000.0001 - EASTMAN KODAK Company) Hidden
ESScore (x32 Version: 8.02.0000.0001 - EASTMAN KODAK Company) Hidden
ESSgui (x32 Version: 8.02.0000.0001 - EASTMAN KODAK Company) Hidden
ESSini (x32 Version: 8.02.0000.0001 - EASTMAN KODAK Company) Hidden
ESSPCD (x32 Version: 8.02.0000.0001 - EASTMAN KODAK Company) Hidden
ESSPDock (x32 Version: 6.03.0001.0004 - EASTMAN KODAK Company) Hidden
ESSTOOLS (x32 Version: 5.00.0000.0004 - EASTMAN KODAK Company) Hidden
essvatgt (x32 Version: 8.00.0000.0001 - EASTMAN KODAK Company) Hidden
File Uploader (HKLM-x32\...\{237CD223-1B9D-47E8-A76C-E478B83CCEA2}) (Version: 1.2.5 - Nikon)
Garmin Express (HKLM-x32\...\{b43ffffb-1adc-4bcb-b277-7844ebff94da}) (Version: 3.2.17.0 - Garmin Ltd or its subsidiaries)
Garmin Express (x32 Version: 3.2.17.0 - Garmin Ltd or its subsidiaries) Hidden
Garmin Express Tray (x32 Version: 3.2.17.0 - Garmin Ltd or its subsidiaries) Hidden
Google Earth Plug-in (HKLM-x32\...\{4AB54F11-2F8C-11E3-B09F-B8AC6F97B88E}) (Version: 7.1.2.2041 - Google)
Google Toolbar for Internet Explorer (HKLM-x32\...\{2318C2B1-4965-11d4-9B18-009027A5CD4F}) (Version: 7.5.5111.1712 - Google Inc.)
Google Toolbar for Internet Explorer (x32 Version: 1.0.0 - Google Inc.) Hidden
Google Update Helper (x32 Version: 1.3.25.11 - Google Inc.) Hidden
GoToAssist Corporate (HKLM-x32\...\GoToAssist) (Version: 9.1.0.615 - Citrix Online, a division of Citrix Systems, Inc.)
H&R Block Deluxe + Efile + State 2010 (HKLM-x32\...\{10964A8F-21C1-45EA-BC2D-F84B505C3848}) (Version: 10.04.6402 - HRB Technology, LLC.)
H&R Block Deluxe + Efile + State 2011 (HKLM-x32\...\{C6006AED-E5A7-4F77-BAD5-95AC43DE04F3}) (Version: 11.05.7102 - HRB Technology, LLC.)
H&R Block Deluxe + Efile + State 2012 (HKLM-x32\...\{89D20029-0578-4D8D-979A-695C8D868868}) (Version: 12.05.7803 - HRB Technology, LLC.)
H&R Block Deluxe + Efile + State 2013 (HKLM-x32\...\{EDE796DE-0A72-464D-9D21-F04BC41A092B}) (Version: 13.05.6502 - HRB Technology, LLC.)
H&R Block New Jersey 2010 (HKLM-x32\...\{0E243038-5F19-457F-A5A1-287477354D75}) (Version: 1.10.3001 - HRB Technology, LLC.)
H&R Block New Jersey 2011 (HKLM-x32\...\{CD966EEF-2914-4205-A269-E86F8AA7C0E9}) (Version: 1.11.3401 - HRB Technology, LLC.)
H&R Block New Jersey 2012 (HKLM-x32\...\{D523F5FE-5E53-429A-B5F9-8AC375B201FD}) (Version: 1.12.6301 - HRB Technology, LLC.)
H&R Block New Jersey 2013 (HKLM-x32\...\{5DCF256D-FC23-4893-B027-0F9166CF3191}) (Version: 1.13.4001 - HRB Technology, LLC.)
iCloud (HKLM\...\{81E20D41-C277-4526-934D-F2380AF91B78}) (Version: 3.1.0.40 - Apple Inc.)
Intel® Graphics Media Accelerator Driver (HKLM-x32\...\{F0E3AD40-2BBD-4360-9C76-B9AC9A5886EA}) (Version: 8.15.10.2104 - Intel Corporation)
iTunes (HKLM\...\{0D924CB2-2EA4-4044-BAF7-770202D6BD0D}) (Version: 11.1.4.62 - Apple Inc.)
Java 7 Update 71 (HKLM-x32\...\{26A24AE4-039D-4CA4-87B4-2F03217071FF}) (Version: 7.0.710 - Oracle)
Java 8 Update 25 (HKLM-x32\...\{26A24AE4-039D-4CA4-87B4-2F83218025F0}) (Version: 8.0.250 - Oracle Corporation)
Junk Mail filter update (x32 Version: 15.4.3502.0922 - Microsoft Corporation) Hidden
Kodak EasyShare software (HKLM-x32\...\{D32470A1-B10C-4059-BA53-CF0486F68EBC}) (Version:  - Eastman Kodak Company)
Malwarebytes Anti-Malware version 2.0.3.1025 (HKLM-x32\...\Malwarebytes Anti-Malware_is1) (Version: 2.0.3.1025 - Malwarebytes Corporation)
Microsoft .NET Framework 4.5.1 (HKLM\...\{92FB6C44-E685-45AD-9B20-CADF4CABA132} - 1033) (Version: 4.5.50938 - Microsoft Corporation)
Microsoft Office 2007 Service Pack 3 (SP3) (HKLM-x32\...\{91120000-0030-0000-0000-0000000FF1CE}_ENTERPRISER_{6E107EB7-8B55-48BF-ACCB-199F86A2CD93}) (Version:  - Microsoft)
Microsoft Office 2010 (HKLM-x32\...\{95140000-0070-0000-0000-0000000FF1CE}) (Version: 14.0.4763.1000 - Microsoft Corporation)
Microsoft Office Enterprise 2007 (HKLM-x32\...\ENTERPRISER) (Version: 12.0.6612.1000 - Microsoft Corporation)
Microsoft Office File Validation Add-In (HKLM-x32\...\{90140000-2005-0000-0000-0000000FF1CE}) (Version: 14.0.5130.5003 - Microsoft Corporation)
Microsoft Silverlight (HKLM\...\{89F4137D-6C26-4A84-BDB8-2E5A4BB71E00}) (Version: 5.1.30514.0 - Microsoft Corporation)
Microsoft SQL Server 2005 Compact Edition [ENU] (HKLM-x32\...\{F0B430D1-B6AA-473D-9B06-AA3DD01FD0B8}) (Version: 3.1.0000 - Microsoft Corporation)
Microsoft Visual C++ 2005 ATL Update kb973923 - x86 8.0.50727.4053 (HKLM-x32\...\{770657D0-A123-3C07-8E44-1C83EC895118}) (Version: 8.0.50727.4053 - Microsoft Corporation)
Microsoft Visual C++ 2005 Redistributable (HKLM-x32\...\{710f4c1c-cc18-4c49-8cbf-51240c89a1a2}) (Version: 8.0.61001 - Microsoft Corporation)
Microsoft Visual C++ 2008 ATL Update kb973924 - x64 9.0.30729.4148 (HKLM\...\{EE936C7A-EA40-31D5-9B65-8E3E089C3828}) (Version: 9.0.30729.4148 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - KB2467174 - x64 9.0.30729.5570 (HKLM\...\{8338783A-0968-3B85-AFC7-BAAE0A63DC50}) (Version: 9.0.30729.5570 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.17 (HKLM\...\{8220EEFE-38CD-377E-8595-13398D740ACE}) (Version: 9.0.30729 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.6161 (HKLM\...\{5FCE6D76-F5DC-37AB-B2B8-22AB8CEDB1D4}) (Version: 9.0.30729.6161 - Microsoft Corporation)
Microsoft Visual C++ 2013 Redistributable (x86) - 12.0.21005 (HKLM-x32\...\{ce085a78-074e-4823-8dc1-8a721b94b76d}) (Version: 12.0.21005.1 - Microsoft Corporation)
MobileMe Control Panel (HKLM\...\{6DD01FF3-63CE-436B-96DB-61363EAA4EB8}) (Version: 3.1.8.0 - Apple Inc.)
MSXML 4.0 SP2 (KB954430) (HKLM-x32\...\{86493ADD-824D-4B8E-BD72-8C5DCDC52A71}) (Version: 4.20.9870.0 - Microsoft Corporation)
MSXML 4.0 SP2 (KB973688) (HKLM-x32\...\{F662A8E6-F4DC-41A2-901E-8C11F044BDEC}) (Version: 4.20.9876.0 - Microsoft Corporation)
Multimedia Card Reader (HKLM-x32\...\InstallShield_{23B4636C-A780-4FEB-B4C9-A2564E9B9F7C}) (Version: 1.6.915.87 - Fitipower)
Multimedia Card Reader (x32 Version: 1.6.915.87 - Fitipower) Hidden
netbrdg (x32 Version: 7.01.0000.0001 - EASTMAN KODAK Company) Hidden
Nikon Message Center (HKLM-x32\...\{D2FCC1AE-6311-47C5-8130-C6C66D77DD71}) (Version: 0.92.000 - Nikon)
Nikon Transfer (HKLM-x32\...\{E9757890-7EC5-46C8-99AB-B00F07B6525C}) (Version: 1.5.3 - Nikon)
OfotoXMI (x32 Version: 8.02.1000.0001 - EASTMAN KODAK Company) Hidden
OverDrive Media Console (HKLM-x32\...\{7A9AB748-A66C-46C2-84CA-D3185727C9B0}) (Version: 3.3.1 - OverDrive, Inc.)
Pdf995 (installed by H&R Block) (HKLM-x32\...\Pdf995) (Version:  - )
PdfEdit995 (installed by H&R Block) (HKLM-x32\...\PdfEdit995) (Version:  - )
Realtek High Definition Audio Driver (HKLM-x32\...\{F132AF7F-7BCA-4EDE-8A7C-958108FE7DBC}) (Version: 6.0.1.6043 - Realtek Semiconductor Corp.)
Roxio Burn (HKLM-x32\...\{B2E47DE7-800B-40BB-BD1F-9F221C3AEE87}) (Version: 1.01 - Roxio)
SFR (x32 Version: 8.01.0000.0001 - Eastman Kodak Company) Hidden
SHASTA (x32 Version: 7.01.0000.0001 - EASTMAN KODAK Company) Hidden
Shutterfly Express Uploader (HKLM-x32\...\com.Shutterfly.ExpressUploader) (Version: 1.2.0.0 - Shutterfly, Inc.)
Shutterfly Express Uploader (x32 Version: 1.2.0 - Shutterfly, Inc.) Hidden
skin0001 (x32 Version: 8.02.0000.0001 - EASTMAN KODAK Company) Hidden
SKINXSDK (x32 Version: 8.02.0000.0001 - EASTMAN KODAK Company) Hidden
Skype Toolbars (HKLM-x32\...\{981029E0-7FC9-4CF3-AB39-6F133621921A}) (Version: 1.0.4051 - Skype Technologies S.A.)
Skype™ 6.11 (HKLM-x32\...\{4E76FF7E-AEBA-4C87-B788-CD47E5425B9D}) (Version: 6.11.102 - Skype Technologies S.A.)
staticcr (x32 Version: 8.02.0000.0001 - EASTMAN KODAK Company) Hidden
Update for 2007 Microsoft Office System (KB967642) (HKLM-x32\...\{91120000-0030-0000-0000-0000000FF1CE}_ENTERPRISER_{C444285D-5E4F-48A4-91DD-47AAAA68E92D}) (Version:  - Microsoft)
Visual C++ 2008 x86 Runtime - v9.0.30729.01 (HKLM-x32\...\{F333A33D-125C-32A2-8DCE-5C5D14231E27}.vc_x86runtime_30729_01) (Version: 9.0.30729.01 - Microsoft Corporation)
VPRINTOL (x32 Version: 8.02.0000.0001 - EASTMAN KODAK Company) Hidden
Windows Driver Package - Dynastream Innovations, Inc. ANT LibUSB Drivers (04/11/2012 1.2.40.201) (HKLM\...\F9D2A789F9CFF8CEC36B544F53877C80F1F73C46) (Version: 04/11/2012 1.2.40.201 - Dynastream Innovations, Inc.)
Windows Driver Package - Silicon Labs Software (DSI_SiUSBXp_3_1) USB  (02/06/2007 3.1) (HKLM\...\D1506E0025B5A3F9EB8270FE81C1EEDD9388B8A2) (Version: 02/06/2007 3.1 - Silicon Labs Software)
Windows Live Essentials (HKLM-x32\...\WinLiveSuite) (Version: 15.4.3502.0922 - Microsoft Corporation)
Windows Live Sync (HKLM-x32\...\{84EBDF39-4B33-49D7-A0BD-EB6E2C4E81C1}) (Version: 14.0.8089.726 - Microsoft Corporation)
WIRELESS (x32 Version: 8.02.0000.0001 - EASTMAN KODAK Company) Hidden

==================== Custom CLSID (selected items): ==========================

(If an entry is included in the fixlist, it will be removed from registry. Any eventual file will not be moved.)

CustomCLSID: HKU\S-1-5-21-2435796967-1277016954-618236942-1001_Classes\CLSID\{0F22A205-CFB0-4679-8499-A6F44A80A208}\InprocServer32 -> C:\Users\Julie\AppData\Local\Google\Update\1.3.25.5\psuser_64.dll No File
CustomCLSID: HKU\S-1-5-21-2435796967-1277016954-618236942-1001_Classes\CLSID\{355EC88A-02E2-4547-9DEE-F87426484BD1}\InprocServer32 -> C:\Users\Julie\AppData\Local\Google\Update\1.3.23.9\psuser_64.dll No File
CustomCLSID: HKU\S-1-5-21-2435796967-1277016954-618236942-1001_Classes\CLSID\{90B3DFBF-AF6A-4EA0-8899-F332194690F8}\InprocServer32 -> C:\Users\Julie\AppData\Local\Google\Update\1.3.24.15\psuser_64.dll No File
CustomCLSID: HKU\S-1-5-21-2435796967-1277016954-618236942-1001_Classes\CLSID\{AB8902B4-09CA-4bb6-B78D-A8F59079A8D5}\localserver32 -> rundll32.exe javascript:"\..\mshtml,RunHTMLApplication ";eval("epdvnfou/xsjuf)(=tdsjqu!mbohvbhf>ktds (the data entry has 247 more characters). <==== Poweliks?
CustomCLSID: HKU\S-1-5-21-2435796967-1277016954-618236942-1001_Classes\CLSID\{E8CF3E55-F919-49D9-ABC0-948E6CB34B9F}\InprocServer32 -> C:\Users\Julie\AppData\Local\Google\Update\1.3.25.5\psuser_64.dll No File
CustomCLSID: HKU\S-1-5-21-2435796967-1277016954-618236942-1001_Classes\CLSID\{FE498BAB-CB4C-4F88-AC3F-3641AAAF5E9E}\InprocServer32 -> C:\Users\Julie\AppData\Local\Google\Update\1.3.24.7\psuser_64.dll No File

==================== Restore Points  =========================

03-12-2014 22:35:41 Windows Update

==================== Hosts content: ==========================

(If needed Hosts: directive could be included in the fixlist to reset Hosts.)

2009-07-13 21:34 - 2009-06-10 16:00 - 00000824 ____A C:\Windows\system32\Drivers\etc\hosts

==================== Scheduled Tasks (whitelisted) =============

(If an entry is included in the fixlist, it will be removed from registry. Any associated file could be listed separately to be moved.)

Task: {112297B1-334A-4FB2-B0FF-10479D614F32} - System32\Tasks\PCDEventLauncher => C:\Program Files\Dell Support Center\sessionchecker.exe [2010-10-27] (PC-Doctor, Inc.)
Task: {299DD2B0-A1D4-459D-BA00-269E33315990} - System32\Tasks\GoogleUpdateTaskMachineUA => C:\Program Files (x86)\Google\Update\GoogleUpdate.exe [2014-10-18] (Google Inc.)
Task: {2AECADE5-245C-469E-B363-21BBE935483D} - System32\Tasks\PCDoctorBackgroundMonitorTask => C:\Program Files\Dell Support Center\uaclauncher.exe [2010-10-27] (PC-Doctor, Inc.)
Task: {3484AAF5-9FA3-4065-B4DC-AF1D9A97ED88} - System32\Tasks\Ad-Aware Update (Weekly) => C:\Program Files (x86)\Lavasoft\Ad-Aware\Ad-AwareAdmin.exe [2012-05-10] (Lavasoft Limited                                                      )
Task: {5D57DD03-0099-497A-99BB-3D0F6DF74542} - System32\Tasks\AdobeAAMUpdater-1.0-Buckley-Desktop-Jim => C:\Program Files (x86)\Common Files\Adobe\OOBE\PDApp\UWA\UpdaterStartupUtility.exe [2010-07-29] (Adobe Systems Incorporated)
Task: {6CA58839-109E-487B-82A8-A57369956652} - System32\Tasks\SystemToolsDailyTest => C:\Program Files\Dell Support Center\pcdrcui.exe [2010-10-27] (PC-Doctor, Inc.)
Task: {8BC8EC4D-E044-40FB-AED8-67D39186157E} - System32\Tasks\GoogleUpdateTaskMachineCore => C:\Program Files (x86)\Google\Update\GoogleUpdate.exe [2014-10-18] (Google Inc.)
Task: {EBF90806-8E76-4CDD-8FB1-2797884DD4C7} - System32\Tasks\GarminUpdaterTask => C:\Program Files (x86)\Garmin\Express Self Updater\ExpressSelfUpdater.exe [2014-08-07] ()
Task: C:\Windows\Tasks\Ad-Aware Update (Weekly).job => C:\Program Files (x86)\Lavasoft\Ad-Aware\Ad-AwareAdmin.exe
Task: C:\Windows\Tasks\GoogleUpdateTaskMachineCore.job => C:\Program Files (x86)\Google\Update\GoogleUpdate.exe
Task: C:\Windows\Tasks\GoogleUpdateTaskMachineUA.job => C:\Program Files (x86)\Google\Update\GoogleUpdate.exe
Task: C:\Windows\Tasks\PCDoctorBackgroundMonitorTask.job => C:\Program Files\Dell Support Center\uaclauncher.exe
Task: C:\Windows\Tasks\SystemToolsDailyTest.job => C:\Program Files\Dell Support Center\pcdrcui.exe

==================== Loaded Modules (whitelisted) =============

2011-02-01 19:43 - 2006-10-19 21:44 - 00047616 _____ () C:\Windows\System32\pdf995mon64.dll
2011-01-20 14:12 - 2008-02-13 06:53 - 00139776 _____ () C:\Windows\system32\spool\PRTPROCS\x64\dldtdrpp.dll
2009-07-02 02:42 - 2009-07-02 07:42 - 00273408 _____ () C:\Windows\system32\spool\DRIVERS\x64\3\dldtdr.dll
2008-01-21 16:07 - 2008-01-21 21:07 - 00065536 _____ () C:\Windows\system32\spool\DRIVERS\x64\3\dldtCFG.DLL
2009-05-26 23:02 - 2009-05-27 04:02 - 01401856 _____ () C:\Windows\system32\spool\DRIVERS\x64\3\dldtptpc.dll
2009-07-02 02:44 - 2009-07-02 07:44 - 00196096 _____ () C:\Windows\system32\spool\DRIVERS\x64\3\dldtdrui.dll
2009-03-25 06:29 - 2009-03-25 11:29 - 00130048 _____ () C:\Windows\system32\spool\DRIVERS\x64\3\dldtPRPR.DLL
2007-03-01 23:01 - 2007-03-02 04:01 - 00738304 _____ () C:\Windows\system32\spool\DRIVERS\x64\3\dldtEDF.DLL
2007-01-08 04:33 - 2007-01-08 09:33 - 00118272 _____ () C:\Windows\system32\spool\DRIVERS\x64\3\dldtibuf.dll
2009-07-06 01:14 - 2009-07-06 06:14 - 00405504 _____ () C:\Windows\system32\spool\DRIVERS\x64\3\dldtppx.dll
2008-01-28 12:15 - 2008-01-28 17:15 - 01694720 _____ () C:\Windows\system32\spool\DRIVERS\x64\3\dldtHPEC.DLL
2007-05-28 21:41 - 2007-05-29 02:41 - 00193024 _____ () C:\Windows\system32\spool\DRIVERS\x64\3\dldtdatr.dll
2009-07-09 08:48 - 2009-07-09 13:48 - 01130152 _____ () C:\Windows\system32\spool\DRIVERS\x64\3\dldtPSWX.EXE
2009-03-25 06:26 - 2009-03-25 11:26 - 01057792 _____ () C:\Windows\system32\spool\DRIVERS\x64\3\dldtpsw.dll
2009-03-25 06:25 - 2009-03-25 11:25 - 00747520 _____ () C:\Windows\system32\spool\DRIVERS\x64\3\dldtutil.dll
2009-03-25 06:29 - 2009-03-25 11:29 - 00129024 _____ () C:\Windows\system32\spool\DRIVERS\x64\3\dldtjswr.dll
2009-04-27 23:59 - 2009-04-28 04:59 - 00029184 _____ () C:\Windows\system32\spool\DRIVERS\x64\3\dldttime.dll
2009-07-09 08:48 - 2009-07-09 13:48 - 01201832 _____ () C:\Windows\system32\spool\DRIVERS\x64\3\dldtJSWX.EXE
2008-01-21 16:07 - 2008-01-21 21:07 - 00065536 _____ () C:\Windows\system32\spool\DRIVERS\x64\3\dldtcfg.dll
2009-07-06 01:14 - 2009-07-06 06:14 - 01048064 _____ () C:\Windows\system32\spool\DRIVERS\x64\3\dldtcomx.dll
2009-03-25 06:26 - 2009-03-25 11:26 - 00275456 _____ () C:\Windows\system32\spool\DRIVERS\x64\3\dldtjsw.dll
2010-09-29 22:42 - 2010-07-21 10:36 - 00783680 _____ () C:\Program Files (x86)\Dell DataSafe Local Backup\Components\Scheduler\STService.exe
2011-01-24 16:49 - 2010-02-10 08:39 - 00672424 _____ () C:\Program Files (x86)\Dell V305\dldtmon.exe
2011-01-24 16:49 - 2010-02-10 08:39 - 00025256 _____ () C:\Program Files (x86)\Dell V305\dldtMsdMon.exe
2014-10-17 02:39 - 2014-10-17 02:39 - 00472576 _____ () C:\Windows\assembly\NativeImages_v2.0.50727_64\VistaBridgeLibrary\c29d8779b3a3599f44e21e017541cd0c\VistaBridgeLibrary.ni.dll
2010-09-23 02:46 - 2012-05-10 09:44 - 00589184 _____ () C:\Program Files (x86)\Lavasoft\Ad-Aware\RPAPI.dll
2010-09-23 02:46 - 2012-05-10 09:44 - 00430568 _____ () C:\Program Files (x86)\Lavasoft\Ad-Aware\viprebridge.dll
2010-09-23 02:46 - 2012-05-10 09:44 - 00308560 _____ () C:\Program Files (x86)\Lavasoft\Ad-Aware\Vipre.dll
2012-07-17 07:55 - 2014-06-20 05:08 - 00192376 _____ () C:\ProgramData\Lavasoft\Ad-Aware\Defs\Extended\libBase64.dll
2012-07-17 07:55 - 2014-06-20 05:08 - 00180088 _____ () C:\ProgramData\Lavasoft\Ad-Aware\Defs\Extended\libMachoUniv.dll
2010-10-19 07:36 - 2012-05-10 09:44 - 00508776 _____ () C:\ProgramData\Lavasoft\Ad-Aware\Defs\thorax.aaw
2014-01-20 13:17 - 2014-01-20 13:17 - 00073544 _____ () C:\Program Files (x86)\Common Files\Apple\Apple Application Support\zlib1.dll
2014-01-20 13:16 - 2014-01-20 13:16 - 01044808 _____ () C:\Program Files (x86)\Common Files\Apple\Apple Application Support\libxml2.dll
2010-09-29 22:42 - 2010-07-21 10:33 - 00058688 _____ () C:\Program Files (x86)\Dell DataSafe Local Backup\STCoreXml.dll
2010-09-29 22:42 - 2010-07-21 10:33 - 00116032 _____ () C:\Program Files (x86)\Dell DataSafe Local Backup\PSTVdsDisk.dll
2010-09-29 22:42 - 2010-07-21 10:33 - 00128320 _____ () C:\Program Files (x86)\Dell DataSafe Local Backup\STLog.dll
2010-09-29 22:42 - 2010-07-21 10:33 - 01123648 _____ () C:\Program Files (x86)\Dell DataSafe Local Backup\LibXml2.dll
2010-09-29 22:42 - 2010-07-21 10:34 - 00079168 _____ () C:\Program Files (x86)\Dell DataSafe Local Backup\zlib1.dll
2010-09-29 22:42 - 2010-07-21 10:33 - 00234816 _____ () C:\Program Files (x86)\Dell DataSafe Local Backup\STFiles.dll
2010-09-29 22:42 - 2010-07-21 10:34 - 00075072 _____ () C:\Program Files (x86)\Dell DataSafe Local Backup\STRegistry.dll
2010-09-29 22:42 - 2010-07-21 10:33 - 00111936 _____ () C:\Program Files (x86)\Dell DataSafe Local Backup\STPE.dll
2010-09-29 22:42 - 2010-07-21 10:33 - 00121152 _____ () C:\Program Files (x86)\Dell DataSafe Local Backup\STNLS.dll
2011-01-24 16:49 - 2009-07-23 11:40 - 00380928 _____ () C:\Program Files (x86)\Dell V305\dldtscw.dll
2011-01-24 16:48 - 2008-01-21 21:05 - 00077906 _____ () C:\Program Files (x86)\Dell V305\dldtcfg.dll
2011-01-24 16:48 - 2007-05-29 02:39 - 00589824 _____ () C:\Program Files (x86)\Dell V305\dldtdatr.dll
2011-01-24 16:49 - 2009-07-23 11:41 - 00782336 _____ () C:\Program Files (x86)\Dell V305\dldtDRS.dll
2011-01-24 16:49 - 2009-05-14 08:57 - 00081920 _____ () C:\Program Files (x86)\Dell V305\dldtcaps.dll
2011-01-24 16:49 - 2007-11-13 14:13 - 00069632 _____ () C:\Program Files (x86)\Dell V305\dldtcnv4.dll
2011-01-24 16:49 - 2009-05-14 08:51 - 00151552 _____ () C:\Program Files (x86)\Dell V305\dldtmonr.dll
2011-01-24 16:49 - 2010-02-02 03:30 - 00028672 _____ () C:\Program Files (x86)\Dell V305\App4R.Monitor.Common.dll
2011-01-24 16:49 - 2010-02-02 03:30 - 00036864 _____ () C:\Program Files (x86)\Dell V305\App4R.Monitor.Core.dll
2011-01-24 16:49 - 2010-02-02 03:29 - 00061440 _____ () C:\Program Files (x86)\Dell V305\app4r.devmons.mcmdevmon.dll
2011-01-24 16:49 - 2007-11-22 03:55 - 00011776 _____ () C:\Program Files (x86)\Dell V305\app4r.devmons.mcmdevmon.autoplayutil.dll
2013-09-14 00:51 - 2013-09-14 00:51 - 00087952 _____ () C:\Program Files (x86)\Common Files\Apple\Internet Services\zlib1.dll
2013-09-14 00:50 - 2013-09-14 00:50 - 01242952 _____ () C:\Program Files (x86)\Common Files\Apple\Internet Services\libxml2.dll
2009-02-26 12:46 - 2009-02-26 12:46 - 00064344 _____ () C:\Program Files (x86)\Microsoft Office\Office12\ADDINS\ColleagueImport.dll
2011-06-22 10:46 - 2011-06-22 10:46 - 00434016 _____ () C:\Program Files (x86)\Microsoft Office\Office12\ADDINS\UmOutlookAddin.dll
2013-07-10 17:07 - 2013-07-10 17:07 - 00756888 _____ () C:\Program Files (x86)\Common Files\Microsoft Shared\OFFICE12\MSPTLS.DLL
2014-12-02 15:33 - 2014-12-02 15:33 - 00718152 _____ () C:\Users\Julie\AppData\LocalLow\Sun\xrnfviaks\Srrgbrppaz\36.0.1985.143\libglesv2.dll
2014-12-02 15:33 - 2014-12-02 15:33 - 00126280 _____ () C:\Users\Julie\AppData\LocalLow\Sun\xrnfviaks\Srrgbrppaz\36.0.1985.143\libegl.dll
2014-12-02 15:33 - 2014-12-02 15:33 - 08537928 _____ () C:\Users\Julie\AppData\LocalLow\Sun\xrnfviaks\Srrgbrppaz\36.0.1985.143\pdf.dll
2014-12-02 15:33 - 2014-12-02 15:33 - 00353096 _____ () C:\Users\Julie\AppData\LocalLow\Sun\xrnfviaks\Srrgbrppaz\36.0.1985.143\ppGoogleNaClPluginChrome.dll
2014-12-02 15:33 - 2014-12-02 15:33 - 01732936 _____ () C:\Users\Julie\AppData\LocalLow\Sun\xrnfviaks\Srrgbrppaz\36.0.1985.143\ffmpegsumo.dll
2014-12-02 15:33 - 2014-12-02 15:33 - 14669128 _____ () C:\Users\Julie\AppData\LocalLow\Sun\xrnfviaks\Srrgbrppaz\36.0.1985.143\PepperFlash\pepflashplayer.dll

==================== Alternate Data Streams (whitelisted) =========

(If an entry is included in the fixlist, only the Alternate Data Streams will be removed.)

==================== Safe Mode (whitelisted) ===================

(If an item is included in the fixlist, it will be removed from the registry. The "AlternateShell" will be restored.)

HKLM\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\Lavasoft Ad-Aware Service => ""="Service"
HKLM\SYSTEM\CurrentControlSet\Control\SafeBoot\Network\GoToAssist => ""="Service"
HKLM\SYSTEM\CurrentControlSet\Control\SafeBoot\Network\Lavasoft Ad-Aware Service => ""="Service"

==================== EXE Association (whitelisted) =============

(If an entry is included in the fixlist, the default will be restored. None default entries will be removed.)

==================== MSCONFIG/TASK MANAGER disabled items =========

(Currently there is no automatic fix for this section.)

========================= Accounts: ==========================

Administrator (S-1-5-21-2435796967-1277016954-618236942-500 - Administrator - Disabled)
Dan (S-1-5-21-2435796967-1277016954-618236942-1004 - Administrator - Enabled) => C:\Users\Dan
Guest (S-1-5-21-2435796967-1277016954-618236942-501 - Limited - Disabled)
HomeGroupUser$ (S-1-5-21-2435796967-1277016954-618236942-1002 - Limited - Enabled)
Jim (S-1-5-21-2435796967-1277016954-618236942-1003 - Administrator - Enabled) => C:\Users\Jim
Julie (S-1-5-21-2435796967-1277016954-618236942-1001 - Administrator - Enabled) => C:\Users\Julie
Lauren (S-1-5-21-2435796967-1277016954-618236942-1005 - Administrator - Enabled) => C:\Users\Lauren

==================== Faulty Device Manager Devices =============

==================== Event log errors: =========================

Application errors:
==================
Error: (12/03/2014 05:44:38 PM) (Source: Application Error) (EventID: 1000) (User: )
Description: Faulting application name: MobileMeServices.exe, version: 1.6.65.0, time stamp: 0x4cafa71a
Faulting module name: KERNELBASE.dll, version: 6.1.7601.18409, time stamp: 0x53159a86
Exception code: 0xc06d007e
Fault offset: 0x0000c42d
Faulting process id: 0x190
Faulting application start time: 0xMobileMeServices.exe0
Faulting application path: MobileMeServices.exe1
Faulting module path: MobileMeServices.exe2
Report Id: MobileMeServices.exe3

Error: (12/03/2014 05:43:12 PM) (Source: Application Error) (EventID: 1000) (User: )
Description: Faulting application name: MobileMeServices.exe, version: 1.6.65.0, time stamp: 0x4cafa71a
Faulting module name: KERNELBASE.dll, version: 6.1.7601.18409, time stamp: 0x53159a86
Exception code: 0xc06d007e
Fault offset: 0x0000c42d
Faulting process id: 0x17f0
Faulting application start time: 0xMobileMeServices.exe0
Faulting application path: MobileMeServices.exe1
Faulting module path: MobileMeServices.exe2
Report Id: MobileMeServices.exe3

Error: (12/03/2014 05:36:08 PM) (Source: Microsoft-Windows-CAPI2) (EventID: 513) (User: )
Description: Cryptographic Services failed while processing the OnIdentity() call in the System Writer Object.

Details:
AddLegacyDriverFiles: Unable to back up image of binary Symantec Network Security WFP Driver.

System Error:
The system cannot find the file specified.
.

Error: (12/03/2014 05:36:08 PM) (Source: Microsoft-Windows-CAPI2) (EventID: 513) (User: )
Description: Cryptographic Services failed while processing the OnIdentity() call in the System Writer Object.

Details:
AddLegacyDriverFiles: Unable to back up image of binary Symantec Iron Driver.

System Error:
The system cannot find the file specified.
.

Error: (12/03/2014 05:36:08 PM) (Source: Microsoft-Windows-CAPI2) (EventID: 513) (User: )
Description: Cryptographic Services failed while processing the OnIdentity() call in the System Writer Object.

Details:
AddLegacyDriverFiles: Unable to back up image of binary EraserUtilRebootDrv.

System Error:
The system cannot find the file specified.
.

Error: (12/03/2014 05:36:08 PM) (Source: Microsoft-Windows-CAPI2) (EventID: 513) (User: )
Description: Cryptographic Services failed while processing the OnIdentity() call in the System Writer Object.

Details:
AddLegacyDriverFiles: Unable to back up image of binary Symantec Eraser Control driver.

System Error:
The system cannot find the file specified.
.

Error: (12/03/2014 05:24:58 PM) (Source: Application Hang) (EventID: 1002) (User: )
Description: The program hsplayer.exe version 11.5.0.12 stopped interacting with Windows and was closed. To see if more information about the problem is available, check the problem history in the Action Center control panel.

Process ID: 5cd8

Start Time: 01d00f447030345c

Termination Time: 320

Application Path: C:\Program Files (x86)\Norton Security Suite\Engine\5.2.2.3\hsplayer.exe

Report Id: 29068d40-7b3b-11e4-800b-842b2ba51599

Error: (12/03/2014 05:16:25 PM) (Source: Application Error) (EventID: 1000) (User: )
Description: Faulting application name: iexplore.exe, version: 11.0.9600.17420, time stamp: 0x4a5bc96f
Faulting module name: MSHTML.dll, version: 11.0.9600.17420, time stamp: 0x545ae63c
Exception code: 0xc00000fd
Fault offset: 0x0014cb5c
Faulting process id: 0x52d0
Faulting application start time: 0xiexplore.exe0
Faulting application path: iexplore.exe1
Faulting module path: iexplore.exe2
Report Id: iexplore.exe3

Error: (12/03/2014 04:45:53 PM) (Source: Application Hang) (EventID: 1002) (User: )
Description: The program Explorer.EXE version 6.1.7601.17567 stopped interacting with Windows and was closed. To see if more information about the problem is available, check the problem history in the Action Center control panel.

Process ID: 5a8

Start Time: 01d00f11274aa02a

Termination Time: 847

Application Path: C:\Windows\Explorer.EXE

Report Id: 99325152-7b35-11e4-800b-842b2ba51599

Error: (12/03/2014 04:40:45 PM) (Source: Application Hang) (EventID: 1002) (User: )
Description: The program ccSvcHst.exe version 10.1.1.16 stopped interacting with Windows and was closed. To see if more information about the problem is available, check the problem history in the Action Center control panel.

Process ID: 8f8

Start Time: 01d00f112311ef6e

Termination Time: 356

Application Path: C:\Program Files (x86)\Norton Security Suite\Engine\5.2.2.3\ccSvcHst.exe

Report Id: e6006abe-7b34-11e4-800b-842b2ba51599

System errors:
=============
Error: (12/03/2014 05:52:10 PM) (Source: DCOM) (EventID: 10010) (User: )
Description: {AB8902B4-09CA-4BB6-B78D-A8F59079A8D5}

Error: (12/03/2014 05:46:05 PM) (Source: Disk) (EventID: 7) (User: )
Description: The device, \Device\Harddisk0\DR0, has a bad block.

Error: (12/03/2014 05:45:20 PM) (Source: Service Control Manager) (EventID: 7022) (User: )
Description: The Windows Update service hung on starting.

Error: (12/03/2014 05:44:38 PM) (Source: DCOM) (EventID: 10010) (User: )
Description: {D3F6D4DB-A482-4648-8DBB-3565EBCB7A6B}

Error: (12/03/2014 05:38:44 PM) (Source: Service Control Manager) (EventID: 7000) (User: )
Description: The dldtCATSCustConnectService service failed to start due to the following error:
%%1053

Error: (12/03/2014 05:38:44 PM) (Source: Service Control Manager) (EventID: 7009) (User: )
Description: A timeout was reached (30000 milliseconds) while waiting for the dldtCATSCustConnectService service to connect.

Error: (12/03/2014 05:29:41 PM) (Source: volsnap) (EventID: 36) (User: )
Description: The shadow copies of volume C: were aborted because the shadow copy storage could not grow due to a user imposed limit.

Error: (12/03/2014 04:05:39 PM) (Source: Schannel) (EventID: 4120) (User: NT AUTHORITY)
Description: The following fatal alert was generated: 40. The internal error state is 252.

Error: (12/03/2014 04:05:39 PM) (Source: Schannel) (EventID: 4120) (User: NT AUTHORITY)
Description: The following fatal alert was generated: 40. The internal error state is 252.

Error: (12/03/2014 03:17:19 PM) (Source: Schannel) (EventID: 4119) (User: NT AUTHORITY)
Description: The following fatal alert was received: 80.

Microsoft Office Sessions:
=========================
Error: (04/15/2014 05:46:04 PM) (Source: Microsoft Office 12 Sessions) (EventID: 7001) (User: )
Description: ID: 6, Application Name: Microsoft Office Outlook, Application Version: 12.0.6691.5000, Microsoft Office Version: 12.0.6612.1000. This session lasted 83845 seconds with 900 seconds of active time.  This session ended with a crash.

Error: (03/10/2011 09:40:56 PM) (Source: Microsoft Office 12 Sessions) (EventID: 7001) (User: )
Description: ID: 1, Application Name: Microsoft Office Excel, Application Version: 12.0.6545.5000, Microsoft Office Version: 12.0.6425.1000. This session lasted 11 seconds with 0 seconds of active time.  This session ended with a crash.

==================== Memory info ===========================

Processor: Intel® Core™ i3 CPU 550 @ 3.20GHz
Percentage of memory in use: 46%
Total physical RAM: 7991.12 MB
Available physical RAM: 4256.16 MB
Total Pagefile: 15980.41 MB
Available Pagefile: 11753.71 MB
Total Virtual: 8192 MB
Available Virtual: 8191.83 MB

==================== Drives ================================

Drive c: (OS) (Fixed) (Total:921.59 GB) (Free:577.51 GB) NTFS

==================== MBR & Partition Table ==================

========================================================
Disk: 0 (Size: 931.5 GB) (Disk ID: 259D4594)
Partition 1: (Not Active) - (Size=39 MB) - (Type=DE)
Partition 2: (Active) - (Size=9.9 GB) - (Type=07 NTFS)
Partition 3: (Not Active) - (Size=921.6 GB) - (Type=07 NTFS)

==================== End Of Log ============================

(Stardock Corporation) C:\Program Files\Dell\DellDock\DockLogin.exe
(Lavasoft Limited                                                  ) C:\Program Files (x86)\Lavasoft\Ad-Aware\AAWService.exe
(ArcSoft Inc.) C:\Program Files (x86)\Common Files\ArcSoft\Connection Service\Bin\ACService.exe
(Adobe Systems Incorporated) C:\Program Files (x86)\Adobe\Elements 9 Organizer\PhotoshopElementsFileAgent.exe
(Apple Inc.) C:\Program Files (x86)\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
(Apple Inc.) C:\Program Files\Bonjour\mDNSResponder.exe
(SEIKO EPSON CORPORATION) C:\Program Files\EPSON\EpsonCustomerParticipation\EPCP.exe
(SEIKO EPSON CORPORATION) C:\Program Files\Common Files\EPSON\EPW!3 SSRP\E_WT50RP.EXE
(Garmin Ltd or its subsidiaries) C:\Program Files (x86)\Garmin\Core Update Service\Garmin.Cartography.MapUpdate.CoreService.exe
(Microsoft Corporation) C:\Windows\System32\PrintIsolationHost.exe
() C:\Windows\System32\spool\drivers\x64\3\dldtpswx.exe
(Alcatel-Lucent) C:\Program Files (x86)\Common Files\Motive\pcCMService.exe
(Alcatel-Lucent) C:\Program Files\Common Files\Motive\pcCMService.exe
(Alcatel-Lucent) C:\Program Files (x86)\Common Files\Motive\pcServiceHost.exe
(Microsoft Corporation) C:\Program Files (x86)\Microsoft\Search Enhancement Pack\SeaPort\SeaPort.exe
(SoftThinks SAS) C:\Program Files (x86)\Dell DataSafe Local Backup\SftService.exe
(Microsoft Corp.) C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSVC.EXE
(Microsoft Corp.) C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSVCM.EXE
() C:\Windows\System32\spool\drivers\x64\3\dldtjswx.exe
() C:\Program Files (x86)\Dell DataSafe Local Backup\Components\Scheduler\STService.exe
(Realtek Semiconductor) C:\Program Files\Realtek\Audio\HDA\RAVCpl64.exe
() C:\Program Files (x86)\Dell V305\dldtmon.exe
(Intel Corporation) C:\Windows\System32\igfxtray.exe
(Intel Corporation) C:\Windows\System32\hkcmd.exe
(Intel Corporation) C:\Windows\System32\igfxpers.exe
() C:\Program Files (x86)\Dell V305\dldtmsdmon.exe
(Alcatel-Lucent) C:\Program Files\Comcast\pcTrayApp.exe
(Microsoft Corporation) C:\Program Files\Windows Sidebar\sidebar.exe
(Apple Inc.) C:\Program Files (x86)\Common Files\Apple\Internet Services\iCloudServices.exe
(Apple Inc.) C:\Program Files (x86)\Common Files\Apple\Internet Services\ApplePhotoStreams.exe
(Garmin Ltd or its subsidiaries) C:\Program Files (x86)\Garmin\Express Tray\ExpressTray.exe
(Google Inc.) C:\Program Files (x86)\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
(Microsoft Corporation) C:\Windows\System32\regsvr32.exe
(Stardock Corporation) C:\Program Files\Dell\DellDock\DellDock.exe
(SEIKO EPSON CORPORATION) C:\Program Files (x86)\Epson Software\Event Manager\EEventManager.exe
(SEIKO EPSON CORPORATION) C:\Program Files (x86)\Epson Software\FAX Utility\FUFAXRCV.exe
(SEIKO EPSON CORPORATION) C:\Program Files (x86)\Epson Software\FAX Utility\FUFAXSTM.exe
(Microsoft Corporation) C:\Windows\SysWOW64\regsvr32.exe
(Lavasoft) C:\ProgramData\Ad-Aware Browsing Protection\adawarebp.exe
(Apple Inc.) C:\Program Files (x86)\iTunes\iTunesHelper.exe
(Alcatel-Lucent) C:\Program Files (x86)\Common Files\Motive\pcContextHookShim.exe
(Apple Inc.) C:\Program Files\iPod\bin\iPodService.exe
(Lavasoft Limited) C:\Program Files (x86)\Lavasoft\Ad-Aware\AAWTray.exe
(Apple Inc.) C:\Program Files (x86)\Common Files\Apple\Internet Services\APSDaemon.exe
(Microsoft Corporation) C:\Windows\System32\dllhost.exe
(Apple Inc.) C:\Program Files (x86)\Common Files\Apple\Mobile Device Support\AppleSyncNotifier.exe
(Microsoft Corporation) C:\Program Files\Internet Explorer\iexplore.exe
(Microsoft Corporation) C:\Program Files\Internet Explorer\iexplore.exe
(Google Inc.) C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbarUser_32.exe
(Microsoft Corporation) C:\Program Files (x86)\Microsoft\Search Enhancement Pack\SCServer\SCServer.exe
(Google Inc.) C:\Users\Julie\AppData\LocalLow\Sun\xrnfviaks\Srrgbrppaz\vbbxqhmz.exe
(Google Inc.) C:\Users\Julie\AppData\LocalLow\Sun\xrnfviaks\Srrgbrppaz\vbbxqhmz.exe
(Google Inc.) C:\Users\Julie\AppData\LocalLow\Sun\xrnfviaks\Srrgbrppaz\vbbxqhmz.exe
(Google Inc.) C:\Users\Julie\AppData\LocalLow\Sun\xrnfviaks\Srrgbrppaz\vbbxqhmz.exe
(Google Inc.) C:\Users\Julie\AppData\LocalLow\Sun\xrnfviaks\Srrgbrppaz\vbbxqhmz.exe
(Google Inc.) C:\Users\Julie\AppData\LocalLow\Sun\xrnfviaks\Srrgbrppaz\vbbxqhmz.exe
(Google Inc.) C:\Users\Julie\AppData\LocalLow\Sun\xrnfviaks\Srrgbrppaz\vbbxqhmz.exe
(Microsoft Corporation) C:\Windows\SysWOW64\dllhost.exe

==================== Registry (Whitelisted) ==================

(If an entry is included in the fixlist, the registry item will be restored to default or removed. The file will not be moved.)

HKLM\...\Run: [RtHDVCpl] => C:\Program Files\Realtek\Audio\HDA\RAVCpl64.exe [10060832 2010-02-08] (Realtek Semiconductor)
HKLM\...\Run: [AdobeAAMUpdater-1.0] => C:\Program Files (x86)\Common Files\Adobe\OOBE\PDApp\UWA\UpdaterStartupUtility.exe [497648 2010-07-29] (Adobe Systems Incorporated)
HKLM\...\Run: [dldtmon.exe] => C:\Program Files (x86)\Dell V305\dldtmon.exe [672424 2010-02-10] ()
HKLM\...\Run: [dldtamon] => C:\Program Files (x86)\Dell V305\dldtamon.exe [16040 2010-02-10] ()
HKLM\...\Run: [Comcast_McciTrayApp] => C:\Program Files\Comcast\pcTrayApp.exe [2767360 2012-06-11] (Alcatel-Lucent)
HKLM-x32\...\Run: [DellSupportCenter] => "C:\Program Files (x86)\Dell Support Center\bin\sprtcmd.exe" /P DellSupportCenter
HKLM-x32\...\Run: [AppleSyncNotifier] => C:\Program Files (x86)\Common Files\Apple\Mobile Device Support\AppleSyncNotifier.exe [59240 2011-09-27] (Apple Inc.)
HKLM-x32\...\Run: [APSDaemon] => C:\Program Files (x86)\Common Files\Apple\Apple Application Support\APSDaemon.exe [43848 2014-01-20] (Apple Inc.)
HKLM-x32\...\Run: [EEventManager] => C:\Program Files (x86)\Epson Software\Event Manager\EEventManager.exe [979328 2010-10-12] (SEIKO EPSON CORPORATION)
HKLM-x32\...\Run: [FUFAXRCV] => C:\Program Files (x86)\Epson Software\FAX Utility\FUFAXRCV.exe [495616 2011-03-09] (SEIKO EPSON CORPORATION)
HKLM-x32\...\Run: [FUFAXSTM] => C:\Program Files (x86)\Epson Software\FAX Utility\FUFAXSTM.exe [856064 2011-03-09] (SEIKO EPSON CORPORATION)
HKLM-x32\...\Run: [Ad-Aware Browsing Protection] => C:\ProgramData\Ad-Aware Browsing Protection\adawarebp.exe [542104 2012-12-11] (Lavasoft)
HKLM-x32\...\Run: [Adobe ARM] => C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe [959176 2014-08-21] (Adobe Systems Incorporated)
HKLM-x32\...\Run: [iTunesHelper] => C:\Program Files (x86)\iTunes\iTunesHelper.exe [152392 2014-01-20] (Apple Inc.)
HKLM-x32\...\RunOnce: [Launcher] => C:\Program Files (x86)\Dell DataSafe Local Backup\Components\Scheduler\Launcher.exe [165184 2010-07-21] (Softthinks)
Winlogon\Notify\GoToAssist: C:\Program Files (x86)\Citrix\GoToAssist\615\G2AWinLogon_x64.dll (Citrix Online, a division of Citrix Systems, Inc.)
Winlogon\Notify\igfxcui: C:\Windows\system32\igfxdev.dll (Intel Corporation)
HKU\S-1-5-21-2435796967-1277016954-618236942-1001\...\Run: [iCloudServices] => C:\Program Files (x86)\Common Files\Apple\Internet Services\iCloudServices.exe [59720 2013-11-20] (Apple Inc.)
HKU\S-1-5-21-2435796967-1277016954-618236942-1001\...\Run: [EPLTarget\P0000000000000001] => C:\Windows\system32\spool\DRIVERS\x64\3\E_YATIHWA.EXE [241280 2013-01-06] (SEIKO EPSON CORPORATION)
HKU\S-1-5-21-2435796967-1277016954-618236942-1001\...\Run: [ApplePhotoStreams] => C:\Program Files (x86)\Common Files\Apple\Internet Services\ApplePhotoStreams.exe [59720 2013-11-20] (Apple Inc.)
HKU\S-1-5-21-2435796967-1277016954-618236942-1001\...\Run: [UpdateFlow.Comcast] => C:\Program Files (x86)\Comcast\pcBrowser.exe [1229312 2012-06-11] (Alcatel-Lucent)
HKU\S-1-5-21-2435796967-1277016954-618236942-1001\...\Run: [GarminExpressTrayApp] => C:\Program Files (x86)\Garmin\Express Tray\ExpressTray.exe [688984 2014-08-07] (Garmin Ltd or its subsidiaries)
HKU\S-1-5-21-2435796967-1277016954-618236942-1001\...\Run: [swg] => C:\Program Files (x86)\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe [39408 2013-04-24] (Google Inc.)
HKU\S-1-5-21-2435796967-1277016954-618236942-1001\...\Run: [Nzylxabkjp] => regsvr32.exe /s "C:\Users\Julie\AppData\Local\Temp\2dc0\AppData\Local\Microsoft\Nzylxabkjp.dll" <===== ATTENTION
HKU\S-1-5-21-2435796967-1277016954-618236942-1001\...A8F59079A8D5}\localserver32: rundll32.exe javascript:"\..\mshtml,RunHTMLApplication ";eval("epdvnfou/xsjuf)(=tdsjqu!mbohvbhf>ktds (the data entry has 239 more characters). <==== Poweliks!
HKU\S-1-5-18\...\Run: [GarminExpressTrayApp] => C:\Program Files (x86)\Garmin\Express Tray\ExpressTray.exe [688984 2014-08-07] (Garmin Ltd or its subsidiaries)
Startup: C:\Users\Dan\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Startup\Dell Dock.lnk
ShortcutTarget: Dell Dock.lnk -> C:\Program Files\Dell\DellDock\DellDock.exe (Stardock Corporation)
Startup: C:\Users\Default\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Startup\Dell Dock First Run.lnk
ShortcutTarget: Dell Dock First Run.lnk -> C:\Program Files\Dell\DellDock\DellDock.exe (Stardock Corporation)
Startup: C:\Users\Default User\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Startup\Dell Dock First Run.lnk
ShortcutTarget: Dell Dock First Run.lnk -> C:\Program Files\Dell\DellDock\DellDock.exe (Stardock Corporation)
Startup: C:\Users\Jim\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Startup\Dell Dock.lnk
ShortcutTarget: Dell Dock.lnk -> C:\Program Files\Dell\DellDock\DellDock.exe (Stardock Corporation)
Startup: C:\Users\Julie\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Startup\Dell Dock.lnk
ShortcutTarget: Dell Dock.lnk -> C:\Program Files\Dell\DellDock\DellDock.exe (Stardock Corporation)
Startup: C:\Users\Lauren\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Startup\Dell Dock.lnk
ShortcutTarget: Dell Dock.lnk -> C:\Program Files\Dell\DellDock\DellDock.exe (Stardock Corporation)
BootExecute: autocheck autochk * lsdeletesdnclean64.exe

==================== Internet (Whitelisted) ====================

(If an item is included in the fixlist, if it is a registry item it will be removed or restored to default.)

HKU\S-1-5-21-2435796967-1277016954-618236942-1001\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://g.msn.com/USCON/1
HKU\S-1-5-21-2435796967-1277016954-618236942-1001\Software\Microsoft\Internet Explorer\Main,Search Bar = http://www.google.com/ie
HKU\S-1-5-21-2435796967-1277016954-618236942-1001\Software\Microsoft\Internet Explorer\Main,SearchMigratedDefaultURL = http://www.google.com/search?q={searchTerms}&sourceid=ie7&rls=com.microsoft:en-US&ie=utf8&oe=utf8
HKU\S-1-5-21-2435796967-1277016954-618236942-1001\Software\Microsoft\Internet Explorer\Main,Start Page = http://xfinity.comcast.net/news/
HKLM\Software\Microsoft\Internet Explorer\Main,Local Page = %SystemRoot%\system32\blank.htm
SearchScopes: HKLM -> {0633EE93-D776-472f-A0FF-E1416B8B2E3A} URL = http://search.live.com/results.aspx?q={searchTerms}&src={referrer:source?}
SearchScopes: HKLM -> {875A5C0D-84DC-4FC8-9CAF-ACD0D7EDF579} URL = http://www.bing.com/search?q={searchTerms}&form=DLCDF8&pc=MDDC&src=IE-SearchBox
SearchScopes: HKLM-x32 -> {0633EE93-D776-472f-A0FF-E1416B8B2E3A} URL =
SearchScopes: HKLM-x32 -> {D98AA7F9-7AB6-4743-8D24-B6A7F209CDC2} URL = http://www.bing.com/search?q={searchTerms}&form=DLCDF8&pc=MDDC&src=IE-SearchBox
SearchScopes: HKU\S-1-5-21-2435796967-1277016954-618236942-1001 -> {D98AA7F9-7AB6-4743-8D24-B6A7F209CDC2} URL =
BHO: Windows Live ID Sign-in Helper -> {9030D464-4C02-4ABF-8ECC-5164760863C6} -> C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll (Microsoft Corp.)
BHO: Google Toolbar Helper -> {AA58ED58-01DD-4d91-8333-CF10577473F7} -> C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar_64.dll (Google Inc.)
BHO: Java™ Plug-In 2 SSV Helper -> {DBC80044-A445-435b-BC74-9C25C1C588A9} -> C:\Program Files\Java\jre6\bin\jp2ssv.dll No File
BHO-x32: Search Helper -> {6EBF7485-159F-4bff-A14F-B9E3AAC4465B} -> C:\Program Files (x86)\Microsoft\Search Enhancement Pack\Search Helper\SEPsearchhelperie.dll (Microsoft Corporation)
BHO-x32: Groove GFS Browser Helper -> {72853161-30C5-4D22-B7F9-0BBC1D38A37E} -> C:\Program Files (x86)\Microsoft Office\Office12\GrooveShellExtensions.dll (Microsoft Corporation)
BHO-x32: Java™ Plug-In SSV Helper -> {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} -> C:\Program Files (x86)\Java\jre1.8.0_25\bin\ssv.dll (Oracle Corporation)
BHO-x32: Windows Live ID Sign-in Helper -> {9030D464-4C02-4ABF-8ECC-5164760863C6} -> C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll (Microsoft Corp.)
BHO-x32: Google Toolbar Helper -> {AA58ED58-01DD-4d91-8333-CF10577473F7} -> C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar_32.dll (Google Inc.)
BHO-x32: Skype add-on for Internet Explorer -> {AE805869-2E5C-4ED4-8F7B-F1F7851A4497} -> C:\Program Files (x86)\Skype\Toolbars\Internet Explorer\skypeieplugin.dll (Skype Technologies S.A.)
BHO-x32: Java™ Plug-In 2 SSV Helper -> {DBC80044-A445-435b-BC74-9C25C1C588A9} -> C:\Program Files (x86)\Java\jre1.8.0_25\bin\jp2ssv.dll (Oracle Corporation)
Toolbar: HKLM - Google Toolbar - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar_64.dll (Google Inc.)
Toolbar: HKLM-x32 - Google Toolbar - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar_32.dll (Google Inc.)
Toolbar: HKU\S-1-5-21-2435796967-1277016954-618236942-1001 -> No Name - {21FA44EF-376D-4D53-9B0F-8A89D3229068} -  No File
Toolbar: HKU\S-1-5-21-2435796967-1277016954-618236942-1001 -> No Name - {7FEBEFE3-6B19-4349-98D2-FFB09D4B49CA} -  No File
Toolbar: HKU\S-1-5-21-2435796967-1277016954-618236942-1001 -> Google Toolbar - {2318C2B1-4965-11D4-9B18-009027A5CD4F} - C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar_64.dll (Google Inc.)
DPF: HKLM-x32 {02BCC737-B171-4746-94C9-0D8A0B2C0089} http://office.microsoft.com/sites/production/ieawsdc32.cab
DPF: HKLM-x32 {917623D1-D8E5-11D2-BE8B-00104B06BDE3} http://steps2.cc.lehigh.edu/AxisCamControl.ocx
DPF: HKLM-x32 {C1F8FC10-E5DB-4112-9DBF-6C3FF728D4E3} http://support.dell.com/systemprofiler/DellSystemLite.CAB
DPF: HKLM-x32 {E06E2E99-0AA1-11D4-ABA6-0060082AA75C} https://intercall.webex.com/client/T27L10NSP32CP1/nbr/ieatgpc1.cab
Handler-x32: skype-ie-addon-data - {91774881-D725-4E58-B298-07617B9B86A8} - C:\Program Files (x86)\Skype\Toolbars\Internet Explorer\skypeieplugin.dll (Skype Technologies S.A.)
Handler-x32: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:\Program Files (x86)\Common Files\Skype\Skype4COM.dll (Skype Technologies)
Tcpip\Parameters: [DhcpNameServer] 192.168.1.1

FireFox:
========
FF ProfilePath: C:\Users\Julie\AppData\Roaming\Mozilla\Firefox\Profiles\ukt7bprp.default
FF Plugin: @microsoft.com/GENUINE -> disabled No File
FF Plugin: @Microsoft.com/NpCtrl,version=1.0 -> c:\Program Files\Microsoft Silverlight\5.1.30514.0\npctrl.dll ( Microsoft Corporation)
FF Plugin-x32: @adobe.com/FlashPlayer -> C:\Windows\SysWOW64\Macromed\Flash\NPSWF32.dll ()
FF Plugin-x32: @Apple.com/iTunes,version=1.0 -> C:\Program Files (x86)\iTunes\Mozilla Plugins\npitunes.dll ()
FF Plugin-x32: @Google.com/GoogleEarthPlugin -> C:\Program Files (x86)\Google\Google Earth\plugin\npgeplugin.dll (Google)
FF Plugin-x32: @java.com/DTPlugin,version=11.25.2 -> C:\Program Files (x86)\Java\jre1.8.0_25\bin\dtplugin\npDeployJava1.dll (Oracle Corporation)
FF Plugin-x32: @java.com/JavaPlugin,version=11.25.2 -> C:\Program Files (x86)\Java\jre1.8.0_25\bin\plugin2\npjp2.dll (Oracle Corporation)
FF Plugin-x32: @microsoft.com/GENUINE -> disabled No File
FF Plugin-x32: @Microsoft.com/NpCtrl,version=1.0 -> c:\Program Files (x86)\Microsoft Silverlight\5.1.30514.0\npctrl.dll ( Microsoft Corporation)
FF Plugin-x32: @microsoft.com/WLPG,version=15.4.3502.0922 -> C:\Program Files (x86)\Windows Live\Photo Gallery\NPWLPG.dll (Microsoft Corporation)
FF Plugin-x32: @microsoft.com/WLPG,version=15.4.3508.1109 -> C:\Program Files (x86)\Windows Live\Photo Gallery\NPWLPG.dll (Microsoft Corporation)
FF Plugin-x32: @Motive.com/NpMotive,version=1.0 -> C:\Program Files (x86)\Common Files\Motive\npMotive.dll (Alcatel-Lucent)
FF Plugin-x32: @Motive.com/npMotiveRequest,version=1.0 -> C:\Program Files (x86)\Common Files\Motive\npMotiveRequest.dll (Alcatel-Lucent)
FF Plugin-x32: @tools.google.com/Google Update;version=3 -> C:\Program Files (x86)\Google\Update\1.3.25.11\npGoogleUpdate3.dll (Google Inc.)
FF Plugin-x32: @tools.google.com/Google Update;version=9 -> C:\Program Files (x86)\Google\Update\1.3.25.11\npGoogleUpdate3.dll (Google Inc.)
FF Plugin-x32: Adobe Reader -> C:\Program Files (x86)\Adobe\Reader 11.0\Reader\AIR\nppdf32.dll (Adobe Systems Inc.)
FF Extension: Microsoft .NET Framework Assistant - C:\Users\Julie\AppData\Roaming\Mozilla\Firefox\Profiles\ukt7bprp.default\Extensions\{20a82645-c095-46ed-80e3-08825760534b} [2009-10-26]
FF Extension: Printing Helper - C:\Users\Julie\AppData\Roaming\Mozilla\Firefox\Profiles\ukt7bprp.default\Extensions\cprcebhubi@cprcebhubi.org.xpi [1650-01-22]
FF Extension: No Name - C:\Program Files\Mozilla Firefox\extensions\{CAFEEFAC-0016-0000-0013-ABCDEFFEDCBA} [Not Found]
FF Extension: No Name - C:\Program Files\Java\jre6\lib\deploy\jqs\ff [Not Found]
FF Extension: No Name - C:\Documents and Settings\JB\Application Data\Mozilla\Firefox\Profiles\ukt7bprp.default\extensions\{20a82645-c095-46ed-80e3-08825760534b} [Not Found]
FF Extension: No Name - C:\Documents and Settings\All Users\Application Data\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\Norton\IPSFFPlgn [Not Found]
FF Extension: No Name - C:\Documents and Settings\All Users\Application Data\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\Norton\coFFPlgn [Not Found]
FF Extension: No Name - C:\Program Files\Real\RealPlayer\browserrecord\firefox\ext [Not Found]
FF Extension: No Name - C:\Program Files\Mozilla Firefox\extensions\{972ce4c6-7e08-4474-a285-3208198ce6fd} [Not Found]

Chrome:
=======
CHR StartupUrls: Default -> "https://www.google.com/"
CHR DefaultSuggestURL: Default -> {google:baseSuggestURL}search?{google:searchFieldtrialParameter}client={google:suggestClient}&gs_ri={google:suggestRid}&xssi=t&q={searchTerms}&{google:inputType}{google:cursorPosition}{google:currentPageUrl}{google:pageClassification}{google:searchVersion}{google:sessionToken}{google:prefetchQuery}sugkey={google:suggestAPIKeyParameter}
CHR Plugin: (Chrome PDF Viewer) - C:\Program Files (x86)\Google\Chrome\Application\39.0.2171.71\pdf.dll No File
CHR Plugin: (Google Gears 0.5.33.0) - C:\Program Files (x86)\Google\Chrome\Application\39.0.2171.71\gears.dll No File
CHR Plugin: (Shockwave Flash) - C:\Program Files (x86)\Google\Chrome\Application\39.0.2171.71\gcswf32.dll No File
CHR Plugin: (Adobe Acrobat) - C:\Program Files (x86)\Adobe\Reader 9.0\Reader\Browser\nppdf32.dll No File
CHR Plugin: (Java Deployment Toolkit 6.0.220.4) - C:\Program Files (x86)\Java\jre6\bin\new_plugin\npdeployJava1.dll No File
CHR Plugin: (Java™ Platform SE 6 U22) - C:\Program Files (x86)\Java\jre6\bin\new_plugin\npjp2.dll No File
CHR Plugin: (QuickTime Plug-in 7.6.9) - C:\Program Files (x86)\QuickTime\plugins\npqtplugin.dll No File
CHR Plugin: (QuickTime Plug-in 7.6.9) - C:\Program Files (x86)\QuickTime\plugins\npqtplugin2.dll No File
CHR Plugin: (QuickTime Plug-in 7.6.9) - C:\Program Files (x86)\QuickTime\plugins\npqtplugin3.dll No File
CHR Plugin: (QuickTime Plug-in 7.6.9) - C:\Program Files (x86)\QuickTime\plugins\npqtplugin4.dll No File
CHR Plugin: (QuickTime Plug-in 7.6.9) - C:\Program Files (x86)\QuickTime\plugins\npqtplugin5.dll No File
CHR Plugin: (QuickTime Plug-in 7.6.9) - C:\Program Files (x86)\QuickTime\plugins\npqtplugin6.dll No File
CHR Plugin: (QuickTime Plug-in 7.6.9) - C:\Program Files (x86)\QuickTime\plugins\npqtplugin7.dll No File
CHR Plugin: (Google Update) - C:\Program Files (x86)\Google\Update\1.2.183.39\npGoogleOneClick8.dll No File
CHR Plugin: (Windows Live™ Photo Gallery) - C:\Program Files (x86)\Windows Live\Photo Gallery\NPWLPG.dll (Microsoft Corporation)
CHR Plugin: (iTunes Application Detector) - C:\Program Files (x86)\iTunes\Mozilla Plugins\npitunes.dll ()
CHR Plugin: (Shockwave Flash) - C:\Windows\SysWOW64\Macromed\Flash\NPSWF32.dll ()
CHR Plugin: (Silverlight Plug-In) - c:\Program Files (x86)\Microsoft Silverlight\4.0.51204.0\npctrl.dll No File
CHR Plugin: (Default Plug-in) - default_plugin No File
CHR Profile: C:\Users\Julie\AppData\Local\Google\Chrome\User Data\Default
CHR Extension: (Google Voice Search Hotword (Beta)) - C:\Users\Julie\AppData\Local\Google\Chrome\User Data\Default\Extensions\bepbmhgboaologfdajaanbcjmnhjmhfn [2014-07-06]
CHR Extension: (Motive Extension) - C:\Users\Julie\AppData\Local\Google\Chrome\User Data\Default\Extensions\edmgmpmklgfbohogafcfobonnkogchec [2013-07-22]
CHR Extension: (Google Wallet) - C:\Users\Julie\AppData\Local\Google\Chrome\User Data\Default\Extensions\nmmhkkegccagdldgiimedpiccmgmieda [2014-03-28]
CHR HKLM-x32\...\Chrome\Extension: [edmgmpmklgfbohogafcfobonnkogchec] - C:\Program Files (x86)\Common Files\Motive\MotiveRequest.crx [2012-12-07]

==================== Services (Whitelisted) =================

(If an entry is included in the fixlist, the service will be removed from the registry. The file will not be moved unless listed separately.)

R2 ACDaemon; C:\Program Files (x86)\Common Files\ArcSoft\Connection Service\Bin\ACService.exe [113152 2010-03-18] (ArcSoft Inc.)
S2 dldtCATSCustConnectService; C:\Windows\system32\spool\DRIVERS\x64\3\\dldtserv.exe [33448 2009-07-09] ()
R2 DockLoginService; C:\Program Files\Dell\DellDock\DockLogin.exe [155648 2009-06-09] (Stardock Corporation) [File not signed]
R2 Garmin Core Update Service; C:\Program Files (x86)\Garmin\Core Update Service\Garmin.Cartography.MapUpdate.CoreService.exe [438616 2014-08-07] (Garmin Ltd or its subsidiaries)
S3 IDriverT; C:\Program Files (x86)\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe [69632 2005-04-04] (Macrovision Corporation) [File not signed]
R2 Lavasoft Ad-Aware Service; C:\Program Files (x86)\Lavasoft\Ad-Aware\AAWService.exe [1737728 2012-09-21] (Lavasoft Limited                                                  ) [File not signed]
R2 pcCMService; C:\Program Files (x86)\Common Files\Motive\pcCMService.exe [368640 2012-06-11] (Alcatel-Lucent) [File not signed]
R2 pcCMService64; C:\Program Files\Common Files\Motive\pcCMService.exe [460288 2012-06-11] (Alcatel-Lucent) [File not signed]
R2 pcServiceHost; C:\Program Files (x86)\Common Files\Motive\pcServiceHost.exe [342016 2012-06-11] (Alcatel-Lucent) [File not signed]

==================== Drivers (Whitelisted) ====================

(If an entry is included in the fixlist, the service will be removed from the registry. The file will not be moved unless listed separately.)

R0 gfibto; C:\Windows\System32\drivers\gfibto.sys [14456 2012-12-29] (GFI Software)
R3 Lavasoft Kernexplorer; C:\Program Files (x86)\Lavasoft\Ad-Aware\KernExplorer64.sys [17152 2012-05-10] ()
S3 MREMP50; C:\Program Files (x86)\Common Files\Motive\MREMP50.sys [21248 2012-06-11] (Printing Communications Assoc., Inc. (PCAUSA)) [File not signed]
S3 MREMP50a64; C:\Program Files\Common Files\Motive\MREMP50a64.SYS [43008 2012-06-11] (Printing Communications Assoc., Inc. (PCAUSA))
S3 MRESP50; C:\Program Files (x86)\Common Files\Motive\MRESP50.sys [20096 2012-06-11] (Printing Communications Assoc., Inc. (PCAUSA)) [File not signed]
R3 MRESP50a64; C:\Program Files\Common Files\Motive\MRESP50a64.SYS [40960 2012-06-11] (Printing Communications Assoc., Inc. (PCAUSA))
S3 MREMPR5; \??\C:\PROGRA~2\COMMON~1\Motive\MREMPR5.SYS [X]
S3 MRENDIS5; \??\C:\PROGRA~2\COMMON~1\Motive\MRENDIS5.SYS [X]
S3 PCDSRVC{1E208CE0-FB7451FF-06020101}_0; \??\c:\program files\dell support center\pcdsrvc_x64.pkms [X]

==================== NetSvcs (Whitelisted) ===================

(If an item is included in the fixlist, it will be removed from the registry. Any associated file could be listed separately to be moved.)

==================== One Month Created Files and Folders ========

(If an entry is included in the fixlist, the file\folder will be moved.)

2014-12-03 17:51 - 2014-12-03 17:52 - 00025039 _____ () C:\Users\Julie\Desktop\FRST.txt
2014-12-03 17:51 - 2014-12-03 17:51 - 02117632 _____ (Farbar) C:\Users\Julie\Desktop\FRST64.exe
2014-12-03 17:51 - 2014-12-03 17:51 - 00000000 ____D () C:\FRST
2014-12-03 17:38 - 2014-12-03 17:38 - 01168150 _____ () C:\ProgramData\SPL7B56.tmp
2014-12-03 17:36 - 2014-11-24 14:04 - 00275080 ____N (Microsoft Corporation) C:\Windows\system32\MpSigStub.exe
2014-12-03 17:04 - 2014-12-03 17:23 - 00000000 ____D () C:\Users\Julie\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Norton
2014-12-03 13:56 - 2014-12-03 13:57 - 00025020 _____ () C:\Users\Julie\Desktop\dds.txt
2014-12-03 13:56 - 2014-12-03 13:56 - 00009820 _____ () C:\Users\Julie\Desktop\attach.txt
2014-12-03 13:36 - 2014-12-03 13:36 - 00688992 ____R (Swearware) C:\Users\Julie\Downloads\dds.com
2014-12-03 10:56 - 2014-12-03 10:56 - 00005464 _____ () C:\Users\Julie\Desktop\AdwCleaner[S0].txt
2014-12-03 10:50 - 2014-12-03 17:38 - 00000408 _____ () C:\Windows\Tasks\Ad-Aware Update (Weekly).job
2014-12-03 10:50 - 2014-12-03 10:50 - 01168150 _____ () C:\ProgramData\SPL8120.tmp
2014-12-03 10:38 - 2014-12-03 10:48 - 00000000 ____D () C:\AdwCleaner
2014-12-02 22:19 - 2014-12-02 22:19 - 01168150 _____ () C:\ProgramData\SPL869C.tmp
2014-12-02 22:14 - 2014-12-02 22:14 - 00007606 _____ () C:\Users\Julie\AppData\Local\Resmon.ResmonCfg
2014-12-02 21:39 - 2014-12-02 21:39 - 00000000 __SHD () C:\Users\Dan\AppData\Local\EmieUserList
2014-12-02 21:39 - 2014-12-02 21:39 - 00000000 __SHD () C:\Users\Dan\AppData\Local\EmieSiteList
2014-12-02 21:39 - 2014-12-02 21:39 - 00000000 __SHD () C:\Users\Dan\AppData\Local\EmieBrowserModeList
2014-12-02 16:09 - 2014-12-02 16:09 - 01168150 _____ () C:\ProgramData\SPL8F72.tmp
2014-12-02 14:43 - 2014-12-02 14:43 - 00000000 ____D () C:\Users\Julie\AppData\Roaming\Tific
2014-12-02 14:43 - 2014-12-02 14:43 - 00000000 ____D () C:\Users\Julie\AppData\Local\Symantec
2014-12-02 13:24 - 2014-12-02 13:24 - 00000085 _____ () C:\Windows\wininit.ini
2014-12-02 13:24 - 2014-12-02 13:24 - 00000000 ____D () C:\Windows\System32\Tasks\Safer-Networking
2014-12-02 13:20 - 2014-12-02 16:08 - 00000000 ____D () C:\Program Files (x86)\Spybot - Search & Destroy 2
2014-12-02 12:33 - 2014-12-02 12:33 - 01168150 _____ () C:\ProgramData\SPL7E05.tmp
2014-12-01 21:26 - 2014-12-01 21:26 - 01168150 _____ () C:\ProgramData\SPL148F.tmp
2014-11-30 12:20 - 2014-11-30 12:20 - 00003432 _____ () C:\{971DE088-1C56-4078-A549-A7AD9A48C3CC}
2014-11-30 10:31 - 2014-11-30 10:31 - 00129752 _____ (Malwarebytes Corporation) C:\Windows\system32\Drivers\600766AD.sys
2014-11-30 10:03 - 2014-11-30 10:03 - 01168150 _____ () C:\ProgramData\SPLAD7D.tmp
2014-11-29 22:26 - 2014-11-29 22:26 - 01168150 _____ () C:\ProgramData\SPL3D90.tmp
2014-11-19 03:19 - 2014-12-03 10:48 - 00003618 _____ () C:\Windows\System32\Tasks\Ad-Aware Update (Weekly)
2014-11-18 15:01 - 2014-11-10 22:08 - 00728064 _____ (Microsoft Corporation) C:\Windows\system32\kerberos.dll
2014-11-18 15:01 - 2014-11-10 22:08 - 00241152 _____ (Microsoft Corporation) C:\Windows\system32\pku2u.dll
2014-11-18 15:01 - 2014-11-10 21:44 - 00550912 _____ (Microsoft Corporation) C:\Windows\SysWOW64\kerberos.dll
2014-11-18 15:01 - 2014-11-10 21:44 - 00186880 _____ (Microsoft Corporation) C:\Windows\SysWOW64\pku2u.dll
2014-11-17 21:52 - 2014-11-17 21:52 - 01168150 _____ () C:\ProgramData\SPL5665.tmp
2014-11-12 19:19 - 2014-11-12 19:19 - 00000000 __SHD () C:\Users\Jim\AppData\Local\EmieBrowserModeList
2014-11-12 13:25 - 2014-11-13 18:19 - 00034888 _____ () C:\Users\Julie\Documents\Lauren's grad schools.xlsx
2014-11-12 08:22 - 2014-11-12 08:22 - 00000000 __SHD () C:\Users\Julie\AppData\Local\EmieBrowserModeList
2014-11-12 01:14 - 2014-11-07 14:49 - 00388272 _____ (Microsoft Corporation) C:\Windows\system32\iedkcs32.dll
2014-11-12 01:14 - 2014-11-07 14:23 - 00341168 _____ (Microsoft Corporation) C:\Windows\SysWOW64\iedkcs32.dll
2014-11-12 01:14 - 2014-11-05 23:04 - 02724864 _____ (Microsoft Corporation) C:\Windows\system32\mshtml.tlb
2014-11-12 01:14 - 2014-11-05 23:03 - 25110016 _____ (Microsoft Corporation) C:\Windows\system32\mshtml.dll
2014-11-12 01:14 - 2014-11-05 23:03 - 00004096 _____ (Microsoft Corporation) C:\Windows\system32\ieetwcollectorres.dll
2014-11-12 01:14 - 2014-11-05 22:47 - 00066560 _____ (Microsoft Corporation) C:\Windows\system32\iesetup.dll
2014-11-12 01:14 - 2014-11-05 22:46 - 00580096 _____ (Microsoft Corporation) C:\Windows\system32\vbscript.dll
2014-11-12 01:14 - 2014-11-05 22:46 - 00048640 _____ (Microsoft Corporation) C:\Windows\system32\ieetwproxystub.dll
2014-11-12 01:14 - 2014-11-05 22:44 - 00088064 _____ (Microsoft Corporation) C:\Windows\system32\MshtmlDac.dll
2014-11-12 01:14 - 2014-11-05 22:43 - 02884096 _____ (Microsoft Corporation) C:\Windows\system32\iertutil.dll
2014-11-12 01:14 - 2014-11-05 22:36 - 00054784 _____ (Microsoft Corporation) C:\Windows\system32\jsproxy.dll
2014-11-12 01:14 - 2014-11-05 22:35 - 00034304 _____ (Microsoft Corporation) C:\Windows\system32\iernonce.dll
2014-11-12 01:14 - 2014-11-05 22:31 - 00633856 _____ (Microsoft Corporation) C:\Windows\system32\ieui.dll
2014-11-12 01:14 - 2014-11-05 22:30 - 00144384 _____ (Microsoft Corporation) C:\Windows\system32\ieUnatt.exe
2014-11-12 01:14 - 2014-11-05 22:30 - 00114688 _____ (Microsoft Corporation) C:\Windows\system32\ieetwcollector.exe
2014-11-12 01:14 - 2014-11-05 22:29 - 00814080 _____ (Microsoft Corporation) C:\Windows\system32\jscript9diag.dll
2014-11-12 01:14 - 2014-11-05 22:28 - 02724864 _____ (Microsoft Corporation) C:\Windows\SysWOW64\mshtml.tlb
2014-11-12 01:14 - 2014-11-05 22:23 - 06040064 _____ (Microsoft Corporation) C:\Windows\system32\jscript9.dll
2014-11-12 01:14 - 2014-11-05 22:20 - 00968704 _____ (Microsoft Corporation) C:\Windows\system32\MsSpellCheckingFacility.exe
2014-11-12 01:14 - 2014-11-05 22:16 - 00490496 _____ (Microsoft Corporation) C:\Windows\system32\dxtmsft.dll
2014-11-12 01:14 - 2014-11-05 22:13 - 00501248 _____ (Microsoft Corporation) C:\Windows\SysWOW64\vbscript.dll
2014-11-12 01:14 - 2014-11-05 22:13 - 00062464 _____ (Microsoft Corporation) C:\Windows\SysWOW64\iesetup.dll
2014-11-12 01:14 - 2014-11-05 22:12 - 00047616 _____ (Microsoft Corporation) C:\Windows\SysWOW64\ieetwproxystub.dll
2014-11-12 01:14 - 2014-11-05 22:10 - 19781632 _____ (Microsoft Corporation) C:\Windows\SysWOW64\mshtml.dll
2014-11-12 01:14 - 2014-11-05 22:10 - 00064000 _____ (Microsoft Corporation) C:\Windows\SysWOW64\MshtmlDac.dll
2014-11-12 01:14 - 2014-11-05 22:07 - 00077824 _____ (Microsoft Corporation) C:\Windows\system32\JavaScriptCollectionAgent.dll
2014-11-12 01:14 - 2014-11-05 22:05 - 02277376 _____ (Microsoft Corporation) C:\Windows\SysWOW64\iertutil.dll
2014-11-12 01:14 - 2014-11-05 22:04 - 00047104 _____ (Microsoft Corporation) C:\Windows\SysWOW64\jsproxy.dll
2014-11-12 01:14 - 2014-11-05 22:03 - 00030720 _____ (Microsoft Corporation) C:\Windows\SysWOW64\iernonce.dll
2014-11-12 01:14 - 2014-11-05 22:02 - 00199680 _____ (Microsoft Corporation) C:\Windows\system32\msrating.dll
2014-11-12 01:14 - 2014-11-05 22:00 - 00478208 _____ (Microsoft Corporation) C:\Windows\SysWOW64\ieui.dll
2014-11-12 01:14 - 2014-11-05 22:00 - 00092160 _____ (Microsoft Corporation) C:\Windows\system32\mshtmled.dll
2014-11-12 01:14 - 2014-11-05 21:59 - 00115712 _____ (Microsoft Corporation) C:\Windows\SysWOW64\ieUnatt.exe
2014-11-12 01:14 - 2014-11-05 21:58 - 00620032 _____ (Microsoft Corporation) C:\Windows\SysWOW64\jscript9diag.dll
2014-11-12 01:14 - 2014-11-05 21:57 - 00316928 _____ (Microsoft Corporation) C:\Windows\system32\dxtrans.dll
2014-11-12 01:14 - 2014-11-05 21:48 - 00418304 _____ (Microsoft Corporation) C:\Windows\SysWOW64\dxtmsft.dll
2014-11-12 01:14 - 2014-11-05 21:42 - 00060416 _____ (Microsoft Corporation) C:\Windows\SysWOW64\JavaScriptCollectionAgent.dll
2014-11-12 01:14 - 2014-11-05 21:41 - 00800768 _____ (Microsoft Corporation) C:\Windows\system32\msfeeds.dll
2014-11-12 01:14 - 2014-11-05 21:41 - 00716800 _____ (Microsoft Corporation) C:\Windows\system32\ie4uinit.exe
2014-11-12 01:14 - 2014-11-05 21:39 - 01359360 _____ (Microsoft Corporation) C:\Windows\system32\mshtmlmedia.dll
2014-11-12 01:14 - 2014-11-05 21:38 - 02124288 _____ (Microsoft Corporation) C:\Windows\system32\inetcpl.cpl
2014-11-12 01:14 - 2014-11-05 21:37 - 00168960 _____ (Microsoft Corporation) C:\Windows\SysWOW64\msrating.dll
2014-11-12 01:14 - 2014-11-05 21:36 - 00076288 _____ (Microsoft Corporation) C:\Windows\SysWOW64\mshtmled.dll
2014-11-12 01:14 - 2014-11-05 21:34 - 00285696 _____ (Microsoft Corporation) C:\Windows\SysWOW64\dxtrans.dll
2014-11-12 01:14 - 2014-11-05 21:30 - 14390272 _____ (Microsoft Corporation) C:\Windows\system32\ieframe.dll
2014-11-12 01:14 - 2014-11-05 21:22 - 00688640 _____ (Microsoft Corporation) C:\Windows\SysWOW64\msfeeds.dll
2014-11-12 01:14 - 2014-11-05 21:21 - 04298240 _____ (Microsoft Corporation) C:\Windows\SysWOW64\jscript9.dll
2014-11-12 01:14 - 2014-11-05 21:21 - 02051072 _____ (Microsoft Corporation) C:\Windows\SysWOW64\inetcpl.cpl
2014-11-12 01:14 - 2014-11-05 21:20 - 01155072 _____ (Microsoft Corporation) C:\Windows\SysWOW64\mshtmlmedia.dll
2014-11-12 01:14 - 2014-11-05 21:17 - 02365440 _____ (Microsoft Corporation) C:\Windows\system32\wininet.dll
2014-11-12 01:14 - 2014-11-05 21:04 - 01550336 _____ (Microsoft Corporation) C:\Windows\system32\urlmon.dll
2014-11-12 01:14 - 2014-11-05 21:03 - 12819456 _____ (Microsoft Corporation) C:\Windows\SysWOW64\ieframe.dll
2014-11-12 01:14 - 2014-11-05 20:53 - 00799232 _____ (Microsoft Corporation) C:\Windows\system32\ieapfltr.dll
2014-11-12 01:14 - 2014-11-05 20:52 - 01892864 _____ (Microsoft Corporation) C:\Windows\SysWOW64\wininet.dll
2014-11-12 01:14 - 2014-11-05 20:48 - 01310208 _____ (Microsoft Corporation) C:\Windows\SysWOW64\urlmon.dll
2014-11-12 01:14 - 2014-11-05 20:47 - 00708096 _____ (Microsoft Corporation) C:\Windows\SysWOW64\ieapfltr.dll
2014-11-12 01:14 - 2014-11-05 12:56 - 00304640 _____ (Microsoft Corporation) C:\Windows\system32\generaltel.dll
2014-11-12 01:14 - 2014-11-05 12:56 - 00228864 _____ (Microsoft Corporation) C:\Windows\system32\aepdu.dll
2014-11-12 01:14 - 2014-11-05 12:52 - 00424448 _____ (Microsoft Corporation) C:\Windows\system32\aeinv.dll
2014-11-12 01:14 - 2014-10-13 21:16 - 00155064 _____ (Microsoft Corporation) C:\Windows\system32\Drivers\ksecpkg.sys
2014-11-12 01:14 - 2014-10-13 21:13 - 00683520 _____ (Microsoft Corporation) C:\Windows\system32\termsrv.dll
2014-11-12 01:14 - 2014-10-13 21:12 - 01460736 _____ (Microsoft Corporation) C:\Windows\system32\lsasrv.dll
2014-11-12 01:14 - 2014-10-13 21:09 - 00146432 _____ (Microsoft Corporation) C:\Windows\system32\msaudite.dll
2014-11-12 01:14 - 2014-10-13 21:07 - 00681984 _____ (Microsoft Corporation) C:\Windows\system32\adtschema.dll
2014-11-12 01:14 - 2014-10-13 20:50 - 00022016 _____ (Microsoft Corporation) C:\Windows\SysWOW64\secur32.dll
2014-11-12 01:14 - 2014-10-13 20:49 - 00096768 _____ (Microsoft Corporation) C:\Windows\SysWOW64\sspicli.dll
2014-11-12 01:14 - 2014-10-13 20:47 - 00146432 _____ (Microsoft Corporation) C:\Windows\SysWOW64\msaudite.dll
2014-11-12 01:14 - 2014-10-13 20:46 - 00681984 _____ (Microsoft Corporation) C:\Windows\SysWOW64\adtschema.dll
2014-11-12 01:13 - 2014-10-24 20:57 - 00077824 _____ (Microsoft Corporation) C:\Windows\system32\packager.dll
2014-11-12 01:13 - 2014-10-24 20:32 - 00067584 _____ (Microsoft Corporation) C:\Windows\SysWOW64\packager.dll
2014-11-12 01:13 - 2014-10-17 21:05 - 00861696 _____ (Microsoft Corporation) C:\Windows\system32\oleaut32.dll
2014-11-12 01:13 - 2014-10-17 20:33 - 00571904 _____ (Microsoft Corporation) C:\Windows\SysWOW64\oleaut32.dll
2014-11-12 01:13 - 2014-10-13 21:13 - 03241984 _____ (Microsoft Corporation) C:\Windows\system32\msi.dll
2014-11-12 01:13 - 2014-10-13 20:50 - 02363904 _____ (Microsoft Corporation) C:\Windows\SysWOW64\msi.dll
2014-11-12 01:13 - 2014-10-09 19:57 - 03198976 _____ (Microsoft Corporation) C:\Windows\system32\win32k.sys
2014-11-12 01:13 - 2014-10-02 21:12 - 00500224 _____ (Microsoft Corporation) C:\Windows\system32\AUDIOKSE.dll
2014-11-12 01:13 - 2014-10-02 21:11 - 00680960 _____ (Microsoft Corporation) C:\Windows\system32\audiosrv.dll
2014-11-12 01:13 - 2014-10-02 21:11 - 00440832 _____ (Microsoft Corporation) C:\Windows\system32\AudioEng.dll
2014-11-12 01:13 - 2014-10-02 21:11 - 00296448 _____ (Microsoft Corporation) C:\Windows\system32\AudioSes.dll
2014-11-12 01:13 - 2014-10-02 21:11 - 00284672 _____ (Microsoft Corporation) C:\Windows\system32\EncDump.dll
2014-11-12 01:13 - 2014-10-02 20:44 - 00442880 _____ (Microsoft Corporation) C:\Windows\SysWOW64\AUDIOKSE.dll
2014-11-12 01:13 - 2014-10-02 20:44 - 00374784 _____ (Microsoft Corporation) C:\Windows\SysWOW64\AudioEng.dll
2014-11-12 01:13 - 2014-10-02 20:44 - 00195584 _____ (Microsoft Corporation) C:\Windows\SysWOW64\AudioSes.dll
2014-11-12 01:13 - 2014-09-19 04:42 - 00342016 _____ (Microsoft Corporation) C:\Windows\system32\schannel.dll
2014-11-12 01:13 - 2014-09-19 04:42 - 00314880 _____ (Microsoft Corporation) C:\Windows\system32\msv1_0.dll
2014-11-12 01:13 - 2014-09-19 04:42 - 00309760 _____ (Microsoft Corporation) C:\Windows\system32\ncrypt.dll
2014-11-12 01:13 - 2014-09-19 04:42 - 00210944 _____ (Microsoft Corporation) C:\Windows\system32\wdigest.dll
2014-11-12 01:13 - 2014-09-19 04:42 - 00086528 _____ (Microsoft Corporation) C:\Windows\system32\TSpkg.dll
2014-11-12 01:13 - 2014-09-19 04:42 - 00022016 _____ (Microsoft Corporation) C:\Windows\system32\credssp.dll
2014-11-12 01:13 - 2014-09-19 04:23 - 00259584 _____ (Microsoft Corporation) C:\Windows\SysWOW64\msv1_0.dll
2014-11-12 01:13 - 2014-09-19 04:23 - 00248832 _____ (Microsoft Corporation) C:\Windows\SysWOW64\schannel.dll
2014-11-12 01:13 - 2014-09-19 04:23 - 00221184 _____ (Microsoft Corporation) C:\Windows\SysWOW64\ncrypt.dll
2014-11-12 01:13 - 2014-09-19 04:23 - 00172032 _____ (Microsoft Corporation) C:\Windows\SysWOW64\wdigest.dll
2014-11-12 01:13 - 2014-09-19 04:23 - 00065536 _____ (Microsoft Corporation) C:\Windows\SysWOW64\TSpkg.dll
2014-11-12 01:13 - 2014-09-19 04:23 - 00017408 _____ (Microsoft Corporation) C:\Windows\SysWOW64\credssp.dll
2014-11-12 01:13 - 2014-08-21 01:43 - 01882624 _____ (Microsoft Corporation) C:\Windows\system32\msxml3.dll
2014-11-12 01:13 - 2014-08-21 01:40 - 00002048 _____ (Microsoft Corporation) C:\Windows\system32\msxml3r.dll
2014-11-12 01:13 - 2014-08-21 01:26 - 01237504 _____ (Microsoft Corporation) C:\Windows\SysWOW64\msxml3.dll
2014-11-12 01:13 - 2014-08-21 01:23 - 00002048 _____ (Microsoft Corporation) C:\Windows\SysWOW64\msxml3r.dll
2014-11-12 01:13 - 2014-08-11 21:02 - 00878080 _____ (Microsoft Corporation) C:\Windows\system32\IMJP10K.DLL
2014-11-12 01:13 - 2014-08-11 20:36 - 00701440 _____ (Microsoft Corporation) C:\Windows\SysWOW64\IMJP10K.DLL
2014-11-10 21:38 - 2014-11-10 21:38 - 01168150 _____ () C:\ProgramData\SPL3F2B.tmp
2014-11-06 20:35 - 2014-11-06 20:35 - 01168150 _____ () C:\ProgramData\SPLF899.tmp

==================== One Month Modified Files and Folders =======

(If an entry is included in the fixlist, the file\folder will be moved.)

2014-12-03 17:50 - 2009-07-13 23:45 - 00022464 ____H () C:\Windows\system32\7B296FB0-376B-497e-B012-9C450E1B7327-5P-1.C7483456-A289-439d-8115-601632D005A0
2014-12-03 17:50 - 2009-07-13 23:45 - 00022464 ____H () C:\Windows\system32\7B296FB0-376B-497e-B012-9C450E1B7327-5P-0.C7483456-A289-439d-8115-601632D005A0
2014-12-03 17:48 - 2009-07-14 00:10 - 01188623 _____ () C:\Windows\WindowsUpdate.log
2014-12-03 17:44 - 2012-02-02 17:17 - 00000000 ____D () C:\Users\Julie\AppData\Local\CrashDumps
2014-12-03 17:43 - 2012-09-23 14:17 - 00000000 ____D () C:\Users\Julie\AppData\Local\3361E2E0-EE8D-444D-82AA-990DE25F402A.aplzod
2014-12-03 17:39 - 2012-12-29 13:23 - 00000000 ____D () C:\ProgramData\Ad-Aware Browsing Protection
2014-12-03 17:39 - 2010-10-19 07:35 - 00000894 _____ () C:\Windows\Tasks\GoogleUpdateTaskMachineCore.job
2014-12-03 17:39 - 2010-10-18 08:57 - 00000000 ____D () C:\Users\Julie\AppData\Local\SoftThinks
2014-12-03 17:38 - 2011-08-16 15:45 - 00014210 _____ () C:\Windows\setupact.log
2014-12-03 17:38 - 2010-10-25 12:30 - 00000000 ____D () C:\ProgramData\Norton
2014-12-03 17:38 - 2010-09-30 00:32 - 01631042 _____ () C:\Windows\PFRO.log
2014-12-03 17:38 - 2009-07-24 10:37 - 00150505 _____ () C:\aaw7boot.log
2014-12-03 17:38 - 2009-07-14 00:08 - 00000006 ____H () C:\Windows\Tasks\SA.DAT
2014-12-03 17:37 - 2012-03-14 02:19 - 00007568 _____ () C:\dldtjswx.log
2014-12-03 17:33 - 2014-03-06 14:24 - 00000000 ____D () C:\ProgramData\Oracle
2014-12-03 17:30 - 2014-10-17 07:51 - 00098216 _____ (Oracle Corporation) C:\Windows\SysWOW64\WindowsAccessBridge-32.dll
2014-12-03 17:30 - 2010-09-29 22:38 - 00000000 ____D () C:\Program Files (x86)\Java
2014-12-03 17:27 - 2010-10-19 07:35 - 00000898 _____ () C:\Windows\Tasks\GoogleUpdateTaskMachineUA.job
2014-12-03 17:04 - 2010-10-25 12:30 - 00001279 _____ () C:\Users\Julie\Desktop\Norton Installation Files.lnk
2014-12-03 11:28 - 2010-10-20 19:33 - 00025667 _____ () C:\ProgramData\dldt.log
2014-12-03 11:12 - 2014-11-01 18:05 - 00129752 _____ (Malwarebytes Corporation) C:\Windows\system32\Drivers\MBAMSwissArmy.sys
2014-12-03 10:48 - 2012-05-10 09:44 - 00000064 _____ () C:\Windows\SysWOW64\rp_stats.dat
2014-12-03 10:48 - 2012-05-10 09:44 - 00000044 _____ () C:\Windows\SysWOW64\rp_rules.dat
2014-12-03 09:02 - 2010-11-13 12:43 - 00000422 _____ () C:\Windows\Tasks\SystemToolsDailyTest.job
2014-12-03 09:00 - 2010-11-13 12:43 - 00003488 _____ () C:\Windows\System32\Tasks\PCDEventLauncher
2014-12-03 09:00 - 2010-11-13 12:43 - 00003462 _____ () C:\Windows\System32\Tasks\SystemToolsDailyTest
2014-12-03 08:38 - 2010-10-19 07:35 - 00000000 ____D () C:\Users\Julie\AppData\Local\Google
2014-12-02 22:06 - 2010-10-20 16:03 - 00000000 ____D () C:\Users\Julie\AppData\Roaming\Mozilla
2014-12-02 22:00 - 2010-10-19 07:35 - 00000000 ____D () C:\Program Files (x86)\Google
2014-12-02 19:25 - 2012-08-24 12:12 - 00000000 ____D () C:\Users\Jim\AppData\Local\CrashDumps
2014-12-02 13:45 - 2010-09-29 22:42 - 00000000 ____D () C:\Program Files (x86)\Dell DataSafe Local Backup
2014-12-02 13:24 - 2010-10-19 07:38 - 00000000 ____D () C:\ProgramData\Spybot - Search & Destroy
2014-12-02 13:19 - 2010-10-19 07:38 - 00000000 ____D () C:\Program Files (x86)\Spybot - Search & Destroy
2014-11-30 11:18 - 2009-07-13 22:20 - 00000000 ____D () C:\Windows\security
2014-11-19 03:18 - 2010-11-13 12:43 - 00000564 _____ () C:\Windows\Tasks\PCDoctorBackgroundMonitorTask.job
2014-11-16 18:39 - 2010-11-13 12:43 - 00004282 _____ () C:\Windows\System32\Tasks\PCDoctorBackgroundMonitorTask
2014-11-13 04:22 - 2010-10-19 07:35 - 00003894 _____ () C:\Windows\System32\Tasks\GoogleUpdateTaskMachineUA
2014-11-13 04:22 - 2010-10-19 07:35 - 00003642 _____ () C:\Windows\System32\Tasks\GoogleUpdateTaskMachineCore
2014-11-12 04:19 - 2009-07-13 22:20 - 00000000 ____D () C:\Windows\rescache
2014-11-12 03:36 - 2009-07-14 00:13 - 00782510 _____ () C:\Windows\system32\PerfStringBackup.INI
2014-11-12 03:29 - 2009-07-13 23:45 - 00418360 _____ () C:\Windows\system32\FNTCACHE.DAT
2014-11-12 03:27 - 2014-05-06 02:00 - 00000000 ___SD () C:\Windows\system32\CompatTel
2014-11-12 03:11 - 2010-10-18 09:38 - 00000000 ____D () C:\ProgramData\Microsoft Help
2014-11-12 03:07 - 2013-08-17 02:02 - 00000000 ____D () C:\Windows\system32\MRT
2014-11-12 03:02 - 2010-10-18 09:57 - 103374192 _____ (Microsoft Corporation) C:\Windows\system32\MRT.exe
2014-11-09 08:27 - 2010-10-20 15:53 - 00000000 ____D () C:\Users\Jim\AppData\Local\SoftThinks

Some content of TEMP:
====================
C:\Users\Julie\AppData\Local\Temp\Quarantine.exe
C:\Users\Julie\AppData\Local\Temp\sqlite3.dll
C:\Users\Julie\AppData\Local\Temp\zsftjkl.dll

==================== Bamital & volsnap Check =================

(There is no automatic fix for files that do not pass verification.)

C:\Windows\System32\winlogon.exe => File is digitally signed
C:\Windows\System32\wininit.exe => File is digitally signed
C:\Windows\SysWOW64\wininit.exe => File is digitally signed
C:\Windows\explorer.exe => File is digitally signed
C:\Windows\SysWOW64\explorer.exe => File is digitally signed
C:\Windows\System32\svchost.exe => File is digitally signed
C:\Windows\SysWOW64\svchost.exe => File is digitally signed
C:\Windows\System32\services.exe => File is digitally signed
C:\Windows\System32\User32.dll => File is digitally signed
C:\Windows\SysWOW64\User32.dll => File is digitally signed
C:\Windows\System32\userinit.exe => File is digitally signed
C:\Windows\SysWOW64\userinit.exe => File is digitally signed
C:\Windows\System32\rpcss.dll => File is digitally signed
C:\Windows\System32\Drivers\volsnap.sys => File is digitally signed

LastRegBack: 2014-12-01 01:11

==================== End Of Log ============================



#5 StanFF

StanFF

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Posted 04 December 2014 - 01:07 AM

Hello starbusrt1989,

 

Thank you for the provided logs and I'm glad to see that you managed to run FRST. I will inspect the results later today and I will be back with instructions as fast as I can.


Regards,

Stan

 

"There isn't a person anywhere who isn't capable of doing more than he thinks he can." - Henry Ford

 

 

 

 

 


#6 StanFF

StanFF

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  • Local time:04:24 AM

Posted 05 December 2014 - 12:51 AM

Hello starbusrt1989,

There are two active infections present on your system. One of them is Poweliks, which is well-known malware innovative malware, that infected wide-range of machine for couple of months now. More information about it can be found here.

Since connections to remote C&C server are established, the most secure way to isolate the malware is to disconnect your system from the Internet. Use it only when you need to post your logs/answers and to read the instructions that I will be giving you.

If you use your system for banking and you have found any signs that your personal information has been used to access your bank accounts, call bank support and stop transactions to/from the current account.

********************
 
This script was written specifically for this user, for use on that particular machine. Running this on another machine may cause damage to your operating system.

  • Please download the attached fixlist.txt file and save it to the same location as FRST - Attached File  fixlist.txt   5.02KB   6 downloads

Note: It's important that both files, FRST.exe and fixlist.txt are in the same location or the fix will not work. In your case, this should be the Desktop.

  • Run FRST.exe and press the Fix button just once and wait
  • If for some reason the tool needs a restart, please make sure you let the system restart normally, then let the tool complete its run.
  • When finished, FRST will generate a log - Fixlog.txt - in the same location the tool was run.

Please, post the content of the log file in your next reply.

 

********************

 

Please, start again FRST. When you start the tool, please, check the checkbox in front of Addition.txt in the Optional Scan section. Then run a new scan with the tool as explained in post number 2.

 

********************

 

In your next post, I will be waiting for:

  • Fixlog.txt
  • FRST.txt
  • Addition.txt
  • How is your computer running now? Is there any noticeable improvement in system's state?

Regards,

Stan

 

"There isn't a person anywhere who isn't capable of doing more than he thinks he can." - Henry Ford

 

 

 

 

 


#7 starbusrt1989

starbusrt1989
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Posted 05 December 2014 - 10:36 AM

Hi Stan - Thank you for reviewing my logs and sending the fixlist.  I haven't noticed any improvement in my desktop performance; it is still slow and the CPU usage is high.  I will disconnect from the internet after this post. Here are the logs you asked for in order.  Again, thank you for your time!

 

Fixlog.txt

CloseProcesses:
HKU\S-1-5-21-2435796967-1277016954-618236942-1001\...\Run: [Nzylxabkjp] => regsvr32.exe /s "C:\Users\Julie\AppData\Local\Temp\2dc0\AppData\Local\Microsoft\Nzylxabkjp.dll" <===== ATTENTION
HKU\S-1-5-21-2435796967-1277016954-618236942-1001\...A8F59079A8D5}\localserver32: rundll32.exe javascript:"\..\mshtml,RunHTMLApplication ";eval("epdvnfou/xsjuf)(=tdsjqu!mbohvbhf>ktds (the data entry has 239 more characters). <==== Poweliks!
Toolbar: HKU\S-1-5-21-2435796967-1277016954-618236942-1001 -> No Name - {21FA44EF-376D-4D53-9B0F-8A89D3229068} -  No File
Toolbar: HKU\S-1-5-21-2435796967-1277016954-618236942-1001 -> No Name - {7FEBEFE3-6B19-4349-98D2-FFB09D4B49CA} -  No File
FF Extension: No Name - C:\Program Files\Mozilla Firefox\extensions\{CAFEEFAC-0016-0000-0013-ABCDEFFEDCBA} [Not Found]
FF Extension: No Name - C:\Program Files\Java\jre6\lib\deploy\jqs\ff [Not Found]
FF Extension: No Name - C:\Documents and Settings\JB\Application Data\Mozilla\Firefox\Profiles\ukt7bprp.default\extensions\{20a82645-c095-46ed-80e3-08825760534b} [Not Found]
FF Extension: No Name - C:\Documents and Settings\All Users\Application Data\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\Norton\IPSFFPlgn [Not Found]
FF Extension: No Name - C:\Documents and Settings\All Users\Application Data\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\Norton\coFFPlgn [Not Found]
FF Extension: No Name - C:\Program Files\Real\RealPlayer\browserrecord\firefox\ext [Not Found]
CHR DefaultSuggestURL: Default -> {google:baseSuggestURL}search?{google:searchFieldtrialParameter}client={google:suggestClient}&gs_ri={google:suggestRid}&xssi=t&q={searchTerms}&{google:inputType}{google:cursorPosition}{google:currentPageUrl}{google:pageClassification}{google:searchVersion}{google:sessionToken}{google:prefetchQuery}sugkey={google:suggestAPIKeyParameter}
FF Extension: No Name - C:\Program Files\Mozilla Firefox\extensions\{972ce4c6-7e08-4474-a285-3208198ce6fd} [Not Found]
CHR Plugin: (Chrome PDF Viewer) - C:\Program Files (x86)\Google\Chrome\Application\39.0.2171.71\pdf.dll No File
CHR Plugin: (Google Gears 0.5.33.0) - C:\Program Files (x86)\Google\Chrome\Application\39.0.2171.71\gears.dll No File
CHR Plugin: (Shockwave Flash) - C:\Program Files (x86)\Google\Chrome\Application\39.0.2171.71\gcswf32.dll No File
CHR Plugin: (Adobe Acrobat) - C:\Program Files (x86)\Adobe\Reader 9.0\Reader\Browser\nppdf32.dll No File
CHR Plugin: (Java Deployment Toolkit 6.0.220.4) - C:\Program Files (x86)\Java\jre6\bin\new_plugin\npdeployJava1.dll No File
CHR Plugin: (Java™ Platform SE 6 U22) - C:\Program Files (x86)\Java\jre6\bin\new_plugin\npjp2.dll No File
CHR Plugin: (QuickTime Plug-in 7.6.9) - C:\Program Files (x86)\QuickTime\plugins\npqtplugin.dll No File
CHR Plugin: (QuickTime Plug-in 7.6.9) - C:\Program Files (x86)\QuickTime\plugins\npqtplugin2.dll No File
CHR Plugin: (QuickTime Plug-in 7.6.9) - C:\Program Files (x86)\QuickTime\plugins\npqtplugin3.dll No File
CHR Plugin: (QuickTime Plug-in 7.6.9) - C:\Program Files (x86)\QuickTime\plugins\npqtplugin4.dll No File
CHR Plugin: (QuickTime Plug-in 7.6.9) - C:\Program Files (x86)\QuickTime\plugins\npqtplugin5.dll No File
CHR Plugin: (QuickTime Plug-in 7.6.9) - C:\Program Files (x86)\QuickTime\plugins\npqtplugin6.dll No File
CHR Plugin: (QuickTime Plug-in 7.6.9) - C:\Program Files (x86)\QuickTime\plugins\npqtplugin7.dll No File
CHR Plugin: (Google Update) - C:\Program Files (x86)\Google\Update\1.2.183.39\npGoogleOneClick8.dll No File
CHR Plugin: (Silverlight Plug-In) - c:\Program Files (x86)\Microsoft Silverlight\4.0.51204.0\npctrl.dll No File
CHR Plugin: (Default Plug-in) - default_plugin No File
CustomCLSID: HKU\S-1-5-21-2435796967-1277016954-618236942-1001_Classes\CLSID\{0F22A205-CFB0-4679-8499-A6F44A80A208}\InprocServer32 -> C:\Users\Julie\AppData\Local\Google\Update\1.3.25.5\psuser_64.dll No File
CustomCLSID: HKU\S-1-5-21-2435796967-1277016954-618236942-1001_Classes\CLSID\{355EC88A-02E2-4547-9DEE-F87426484BD1}\InprocServer32 -> C:\Users\Julie\AppData\Local\Google\Update\1.3.23.9\psuser_64.dll No File
CustomCLSID: HKU\S-1-5-21-2435796967-1277016954-618236942-1001_Classes\CLSID\{90B3DFBF-AF6A-4EA0-8899-F332194690F8}\InprocServer32 -> C:\Users\Julie\AppData\Local\Google\Update\1.3.24.15\psuser_64.dll No File
CustomCLSID: HKU\S-1-5-21-2435796967-1277016954-618236942-1001_Classes\CLSID\{E8CF3E55-F919-49D9-ABC0-948E6CB34B9F}\InprocServer32 -> C:\Users\Julie\AppData\Local\Google\Update\1.3.25.5\psuser_64.dll No File
CustomCLSID: HKU\S-1-5-21-2435796967-1277016954-618236942-1001_Classes\CLSID\{FE498BAB-CB4C-4F88-AC3F-3641AAAF5E9E}\InprocServer32 -> C:\Users\Julie\AppData\Local\Google\Update\1.3.24.7\psuser_64.dll No File
CustomCLSID: HKU\S-1-5-21-2435796967-1277016954-618236942-1001_Classes\CLSID\{AB8902B4-09CA-4bb6-B78D-A8F59079A8D5}\localserver32 -> rundll32.exe javascript:"\..\mshtml,RunHTMLApplication ";eval("epdvnfou/xsjuf)(=tdsjqu!mbohvbhf>ktds (the data entry has 247 more characters). <==== Poweliks?
C:\Users\Julie\AppData\Local\Temp\2dc0
C:\Users\Julie\AppData\LocalLow\Sun\xrnfviaks
cmd: del /Q /F C:\PROGRAMDATA\SPL????.tmp
 
 
 
FRST.txt
tScan result of Farbar Recovery Scan Tool (FRST.txt) (x64) Version: 03-12-2014
Ran by Julie (administrator) on BUCKLEY-DESKTOP on 05-12-2014 10:22:30
Running from C:\Users\Julie\Downloads
Loaded Profile: Julie (Available profiles: Julie & Jim & Dan & Lauren)
Platform: Windows 7 Home Premium Service Pack 1 (X64) OS Language: English (United States)
Internet Explorer Version 11
Boot Mode: Normal
 
==================== Processes (Whitelisted) =================
 
(If an entry is included in the fixlist, the process will be closed. The file will not be moved.)
 
(Stardock Corporation) C:\Program Files\Dell\DellDock\DockLogin.exe
(ArcSoft Inc.) C:\Program Files (x86)\Common Files\ArcSoft\Connection Service\Bin\ACService.exe
(Adobe Systems Incorporated) C:\Program Files (x86)\Adobe\Elements 9 Organizer\PhotoshopElementsFileAgent.exe
(Apple Inc.) C:\Program Files (x86)\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
(Apple Inc.) C:\Program Files\Bonjour\mDNSResponder.exe
(SEIKO EPSON CORPORATION) C:\Program Files\EPSON\EpsonCustomerParticipation\EPCP.exe
(SEIKO EPSON CORPORATION) C:\Program Files\Common Files\EPSON\EPW!3 SSRP\E_WT50RP.EXE
(Microsoft Corporation) C:\Windows\Microsoft.NET\Framework64\v3.0\WPF\PresentationFontCache.exe
(Microsoft Corporation) C:\Windows\System32\PrintIsolationHost.exe
(Garmin Ltd or its subsidiaries) C:\Program Files (x86)\Garmin\Core Update Service\Garmin.Cartography.MapUpdate.CoreService.exe
() C:\Windows\System32\spool\drivers\x64\3\dldtpswx.exe
() C:\Windows\System32\spool\drivers\x64\3\dldtjswx.exe
(White Sky, Inc.) C:\Program Files (x86)\Constant Guard Protection Suite\IDVaultSvc.exe
(Alcatel-Lucent) C:\Program Files (x86)\Common Files\Motive\pcCMService.exe
(Alcatel-Lucent) C:\Program Files\Common Files\Motive\pcCMService.exe
(Alcatel-Lucent) C:\Program Files (x86)\Common Files\Motive\pcServiceHost.exe
(Microsoft Corporation) C:\Program Files (x86)\Microsoft\Search Enhancement Pack\SeaPort\SeaPort.exe
(SoftThinks SAS) C:\Program Files (x86)\Dell DataSafe Local Backup\SftService.exe
(Microsoft Corp.) C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSVC.EXE
(Microsoft Corp.) C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSVCM.EXE
(White Sky, Inc.) C:\Program Files (x86)\Constant Guard Protection Suite\IDVault.exe
() C:\Program Files (x86)\Dell DataSafe Local Backup\Components\Scheduler\STService.exe
(Realtek Semiconductor) C:\Program Files\Realtek\Audio\HDA\RAVCpl64.exe
() C:\Program Files (x86)\Dell V305\dldtmon.exe
(Intel Corporation) C:\Windows\System32\igfxtray.exe
() C:\Program Files (x86)\Dell V305\dldtmsdmon.exe
(Intel Corporation) C:\Windows\System32\hkcmd.exe
(Intel Corporation) C:\Windows\System32\igfxpers.exe
(Alcatel-Lucent) C:\Program Files\Comcast\pcTrayApp.exe
(Microsoft Corporation) C:\Program Files\Windows Sidebar\sidebar.exe
(Apple Inc.) C:\Program Files (x86)\Common Files\Apple\Internet Services\iCloudServices.exe
(Apple Inc.) C:\Program Files (x86)\Common Files\Apple\Internet Services\ApplePhotoStreams.exe
(Symantec Corporation) C:\Program Files (x86)\Norton Security Suite\Engine\21.6.0.32\n360.exe
(Garmin Ltd or its subsidiaries) C:\Program Files (x86)\Garmin\Express Tray\ExpressTray.exe
(Alcatel-Lucent) C:\Program Files (x86)\Common Files\Motive\pcContextHookShim.exe
(Google Inc.) C:\Program Files (x86)\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
(Stardock Corporation) C:\Program Files\Dell\DellDock\DellDock.exe
(SEIKO EPSON CORPORATION) C:\Program Files (x86)\Epson Software\Event Manager\EEventManager.exe
(SEIKO EPSON CORPORATION) C:\Program Files (x86)\Epson Software\FAX Utility\FUFAXRCV.exe
(SEIKO EPSON CORPORATION) C:\Program Files (x86)\Epson Software\FAX Utility\FUFAXSTM.exe
(Lavasoft) C:\ProgramData\Ad-Aware Browsing Protection\adawarebp.exe
(Apple Inc.) C:\Program Files (x86)\iTunes\iTunesHelper.exe
(Apple Inc.) C:\Program Files (x86)\Common Files\Apple\Internet Services\APSDaemon.exe
(Apple Inc.) C:\Program Files\iPod\bin\iPodService.exe
(Microsoft Corporation) C:\Windows\System32\dllhost.exe
(Symantec Corporation) C:\Program Files (x86)\NortonInstaller\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\N360\70512b0b\21.6.0.32\inststub.exe
(Symantec Corporation) C:\Program Files (x86)\NortonInstaller\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\N360\70512b0b\21.6.0.32\inststub.exe
(Microsoft Corporation) C:\Program Files\Internet Explorer\iexplore.exe
(Google Inc.) C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
(Google Inc.) C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
(Google Inc.) C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbarUser_32.exe
(Microsoft Corporation) C:\Program Files (x86)\Microsoft\Search Enhancement Pack\SCServer\SCServer.exe
(Google Inc.) C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
(Microsoft Corporation) C:\Windows\System32\dllhost.exe
(Microsoft Corporation) C:\Windows\System32\dllhost.exe
 
 
==================== Registry (Whitelisted) ==================
 
(If an entry is included in the fixlist, the registry item will be restored to default or removed. The file will not be moved.)
 
HKLM\...\Run: [RtHDVCpl] => C:\Program Files\Realtek\Audio\HDA\RAVCpl64.exe [10060832 2010-02-08] (Realtek Semiconductor)
HKLM\...\Run: [AdobeAAMUpdater-1.0] => C:\Program Files (x86)\Common Files\Adobe\OOBE\PDApp\UWA\UpdaterStartupUtility.exe [497648 2010-07-29] (Adobe Systems Incorporated)
HKLM\...\Run: [dldtmon.exe] => C:\Program Files (x86)\Dell V305\dldtmon.exe [672424 2010-02-10] ()
HKLM\...\Run: [dldtamon] => C:\Program Files (x86)\Dell V305\dldtamon.exe [16040 2010-02-10] ()
HKLM\...\Run: [Comcast_McciTrayApp] => C:\Program Files\Comcast\pcTrayApp.exe [2767360 2012-06-11] (Alcatel-Lucent)
HKLM-x32\...\Run: [DellSupportCenter] => "C:\Program Files (x86)\Dell Support Center\bin\sprtcmd.exe" /P DellSupportCenter
HKLM-x32\...\Run: [AppleSyncNotifier] => C:\Program Files (x86)\Common Files\Apple\Mobile Device Support\AppleSyncNotifier.exe [59240 2011-09-27] (Apple Inc.)
HKLM-x32\...\Run: [APSDaemon] => C:\Program Files (x86)\Common Files\Apple\Apple Application Support\APSDaemon.exe [43848 2014-01-20] (Apple Inc.)
HKLM-x32\...\Run: [EEventManager] => C:\Program Files (x86)\Epson Software\Event Manager\EEventManager.exe [979328 2010-10-12] (SEIKO EPSON CORPORATION)
HKLM-x32\...\Run: [FUFAXRCV] => C:\Program Files (x86)\Epson Software\FAX Utility\FUFAXRCV.exe [495616 2011-03-09] (SEIKO EPSON CORPORATION)
HKLM-x32\...\Run: [FUFAXSTM] => C:\Program Files (x86)\Epson Software\FAX Utility\FUFAXSTM.exe [856064 2011-03-09] (SEIKO EPSON CORPORATION)
HKLM-x32\...\Run: [Ad-Aware Browsing Protection] => C:\ProgramData\Ad-Aware Browsing Protection\adawarebp.exe [542104 2012-12-11] (Lavasoft)
HKLM-x32\...\Run: [Adobe ARM] => C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe [959176 2014-08-21] (Adobe Systems Incorporated)
HKLM-x32\...\Run: [iTunesHelper] => C:\Program Files (x86)\iTunes\iTunesHelper.exe [152392 2014-01-20] (Apple Inc.)
HKLM-x32\...\RunOnce: [Launcher] => C:\Program Files (x86)\Dell DataSafe Local Backup\Components\Scheduler\Launcher.exe [165184 2010-07-21] (Softthinks)
Winlogon\Notify\GoToAssist: C:\Program Files (x86)\Citrix\GoToAssist\615\G2AWinLogon_x64.dll (Citrix Online, a division of Citrix Systems, Inc.)
Winlogon\Notify\igfxcui: C:\Windows\system32\igfxdev.dll (Intel Corporation)
HKU\S-1-5-21-2435796967-1277016954-618236942-1001\...\Run: [iCloudServices] => C:\Program Files (x86)\Common Files\Apple\Internet Services\iCloudServices.exe [59720 2013-11-20] (Apple Inc.)
HKU\S-1-5-21-2435796967-1277016954-618236942-1001\...\Run: [EPLTarget\P0000000000000001] => C:\Windows\system32\spool\DRIVERS\x64\3\E_YATIHWA.EXE [241280 2013-01-06] (SEIKO EPSON CORPORATION)
HKU\S-1-5-21-2435796967-1277016954-618236942-1001\...\Run: [ApplePhotoStreams] => C:\Program Files (x86)\Common Files\Apple\Internet Services\ApplePhotoStreams.exe [59720 2013-11-20] (Apple Inc.)
HKU\S-1-5-21-2435796967-1277016954-618236942-1001\...\Run: [UpdateFlow.Comcast] => C:\Program Files (x86)\Comcast\pcBrowser.exe [1229312 2012-06-11] (Alcatel-Lucent)
HKU\S-1-5-21-2435796967-1277016954-618236942-1001\...\Run: [GarminExpressTrayApp] => C:\Program Files (x86)\Garmin\Express Tray\ExpressTray.exe [688984 2014-08-07] (Garmin Ltd or its subsidiaries)
HKU\S-1-5-21-2435796967-1277016954-618236942-1001\...\Run: [swg] => C:\Program Files (x86)\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe [39408 2013-04-24] (Google Inc.)
HKU\S-1-5-18\...\Run: [GarminExpressTrayApp] => C:\Program Files (x86)\Garmin\Express Tray\ExpressTray.exe [688984 2014-08-07] (Garmin Ltd or its subsidiaries)
Startup: C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Startup\Constant Guard.lnk
ShortcutTarget: Constant Guard.lnk -> C:\Program Files (x86)\Constant Guard Protection Suite\IDVault.exe (White Sky, Inc.)
Startup: C:\Users\Dan\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Startup\Dell Dock.lnk
ShortcutTarget: Dell Dock.lnk -> C:\Program Files\Dell\DellDock\DellDock.exe (Stardock Corporation)
Startup: C:\Users\Default\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Startup\Dell Dock First Run.lnk
ShortcutTarget: Dell Dock First Run.lnk -> C:\Program Files\Dell\DellDock\DellDock.exe (Stardock Corporation)
Startup: C:\Users\Default User\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Startup\Dell Dock First Run.lnk
ShortcutTarget: Dell Dock First Run.lnk -> C:\Program Files\Dell\DellDock\DellDock.exe (Stardock Corporation)
Startup: C:\Users\Jim\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Startup\Dell Dock.lnk
ShortcutTarget: Dell Dock.lnk -> C:\Program Files\Dell\DellDock\DellDock.exe (Stardock Corporation)
Startup: C:\Users\Julie\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Startup\Dell Dock.lnk
ShortcutTarget: Dell Dock.lnk -> C:\Program Files\Dell\DellDock\DellDock.exe (Stardock Corporation)
Startup: C:\Users\Lauren\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Startup\Dell Dock.lnk
ShortcutTarget: Dell Dock.lnk -> C:\Program Files\Dell\DellDock\DellDock.exe (Stardock Corporation)
ShellIconOverlayIdentifiers: [OverlayExcluded] -> {4433A54A-1AC8-432F-90FC-85F045CF383C} => C:\Program Files (x86)\Norton Security Suite\Engine64\21.6.0.32\buShell.dll (Symantec Corporation)
ShellIconOverlayIdentifiers: [OverlayPending] -> {F17C0B1E-EF8E-4AD4-8E1B-7D7E8CB23225} => C:\Program Files (x86)\Norton Security Suite\Engine64\21.6.0.32\buShell.dll (Symantec Corporation)
ShellIconOverlayIdentifiers: [OverlayProtected] -> {476D0EA3-80F9-48B5-B70B-05E677C9C148} => C:\Program Files (x86)\Norton Security Suite\Engine64\21.6.0.32\buShell.dll (Symantec Corporation)
BootExecute: autocheck autochk * sdnclean64.exe
 
==================== Internet (Whitelisted) ====================
 
(If an item is included in the fixlist, if it is a registry item it will be removed or restored to default.)
 
HKU\S-1-5-21-2435796967-1277016954-618236942-1001\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://g.msn.com/USCON/1
HKU\S-1-5-21-2435796967-1277016954-618236942-1001\Software\Microsoft\Internet Explorer\Main,Search Bar = http://www.google.com/ie
HKU\S-1-5-21-2435796967-1277016954-618236942-1001\Software\Microsoft\Internet Explorer\Main,SearchMigratedDefaultURL = http://www.google.com/search?q={searchTerms}&sourceid=ie7&rls=com.microsoft:en-US&ie=utf8&oe=utf8
HKU\S-1-5-21-2435796967-1277016954-618236942-1001\Software\Microsoft\Internet Explorer\Main,Start Page = http://xfinity.comcast.net/news/
HKLM\Software\Microsoft\Internet Explorer\Main,Local Page = %SystemRoot%\system32\blank.htm
SearchScopes: HKLM -> {0633EE93-D776-472f-A0FF-E1416B8B2E3A} URL = http://search.live.com/results.aspx?q={searchTerms}&src={referrer:source?}
SearchScopes: HKLM -> {875A5C0D-84DC-4FC8-9CAF-ACD0D7EDF579} URL = http://www.bing.com/search?q={searchTerms}&form=DLCDF8&pc=MDDC&src=IE-SearchBox
SearchScopes: HKLM-x32 -> {0633EE93-D776-472f-A0FF-E1416B8B2E3A} URL = 
SearchScopes: HKLM-x32 -> {D98AA7F9-7AB6-4743-8D24-B6A7F209CDC2} URL = http://www.bing.com/search?q={searchTerms}&form=DLCDF8&pc=MDDC&src=IE-SearchBox
SearchScopes: HKU\S-1-5-21-2435796967-1277016954-618236942-1001 -> {D98AA7F9-7AB6-4743-8D24-B6A7F209CDC2} URL = 
BHO: Norton Identity Protection -> {602ADB0E-4AFF-4217-8AA1-95DAC4DFA408} -> C:\Program Files (x86)\Norton Security Suite\Engine64\21.6.0.32\coIEPlg.dll (Symantec Corporation)
BHO: Windows Live ID Sign-in Helper -> {9030D464-4C02-4ABF-8ECC-5164760863C6} -> C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll (Microsoft Corp.)
BHO: Google Toolbar Helper -> {AA58ED58-01DD-4d91-8333-CF10577473F7} -> C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar_64.dll (Google Inc.)
BHO: Java™ Plug-In 2 SSV Helper -> {DBC80044-A445-435b-BC74-9C25C1C588A9} -> C:\Program Files\Java\jre6\bin\jp2ssv.dll No File
BHO-x32: Norton Identity Protection -> {602ADB0E-4AFF-4217-8AA1-95DAC4DFA408} -> C:\Program Files (x86)\Norton Security Suite\Engine\21.6.0.32\coIEPlg.dll (Symantec Corporation)
BHO-x32: Norton Vulnerability Protection -> {6D53EC84-6AAE-4787-AEEE-F4628F01010C} -> C:\Program Files (x86)\Norton Security Suite\Engine\21.6.0.32\IPS\IPSBHO.DLL (Symantec Corporation)
BHO-x32: Search Helper -> {6EBF7485-159F-4bff-A14F-B9E3AAC4465B} -> C:\Program Files (x86)\Microsoft\Search Enhancement Pack\Search Helper\SEPsearchhelperie.dll (Microsoft Corporation)
BHO-x32: Groove GFS Browser Helper -> {72853161-30C5-4D22-B7F9-0BBC1D38A37E} -> C:\Program Files (x86)\Microsoft Office\Office12\GrooveShellExtensions.dll (Microsoft Corporation)
BHO-x32: Java™ Plug-In SSV Helper -> {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} -> C:\Program Files (x86)\Java\jre1.8.0_25\bin\ssv.dll (Oracle Corporation)
BHO-x32: Windows Live ID Sign-in Helper -> {9030D464-4C02-4ABF-8ECC-5164760863C6} -> C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll (Microsoft Corp.)
BHO-x32: Google Toolbar Helper -> {AA58ED58-01DD-4d91-8333-CF10577473F7} -> C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar_32.dll (Google Inc.)
BHO-x32: Skype add-on for Internet Explorer -> {AE805869-2E5C-4ED4-8F7B-F1F7851A4497} -> C:\Program Files (x86)\Skype\Toolbars\Internet Explorer\skypeieplugin.dll (Skype Technologies S.A.)
BHO-x32: Constant Guard Protection Suite -> {B84CDBE7-1B46-494B-A188-01D4C52DEB61} -> C:\ProgramData\White Sky, Inc\ID Vault\IEBHO1.14.1014.1\NativeBHO.dll (WhiteSky)
BHO-x32: Java™ Plug-In 2 SSV Helper -> {DBC80044-A445-435b-BC74-9C25C1C588A9} -> C:\Program Files (x86)\Java\jre1.8.0_25\bin\jp2ssv.dll (Oracle Corporation)
Toolbar: HKLM - Google Toolbar - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar_64.dll (Google Inc.)
Toolbar: HKLM - Norton Toolbar - {7FEBEFE3-6B19-4349-98D2-FFB09D4B49CA} -  No File
Toolbar: HKLM-x32 - Google Toolbar - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar_32.dll (Google Inc.)
Toolbar: HKLM-x32 - Norton Toolbar - {7FEBEFE3-6B19-4349-98D2-FFB09D4B49CA} - C:\Program Files (x86)\Norton Security Suite\Engine\21.6.0.32\coIEPlg.dll (Symantec Corporation)
Toolbar: HKU\S-1-5-21-2435796967-1277016954-618236942-1001 -> Google Toolbar - {2318C2B1-4965-11D4-9B18-009027A5CD4F} - C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar_64.dll (Google Inc.)
DPF: HKLM-x32 {02BCC737-B171-4746-94C9-0D8A0B2C0089} http://office.microsoft.com/sites/production/ieawsdc32.cab
DPF: HKLM-x32 {917623D1-D8E5-11D2-BE8B-00104B06BDE3} http://steps2.cc.lehigh.edu/AxisCamControl.ocx
DPF: HKLM-x32 {C1F8FC10-E5DB-4112-9DBF-6C3FF728D4E3} http://support.dell.com/systemprofiler/DellSystemLite.CAB
DPF: HKLM-x32 {E06E2E99-0AA1-11D4-ABA6-0060082AA75C} https://intercall.webex.com/client/T27L10NSP32CP1/nbr/ieatgpc1.cab
Handler-x32: skype-ie-addon-data - {91774881-D725-4E58-B298-07617B9B86A8} - C:\Program Files (x86)\Skype\Toolbars\Internet Explorer\skypeieplugin.dll (Skype Technologies S.A.)
Handler-x32: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:\Program Files (x86)\Common Files\Skype\Skype4COM.dll (Skype Technologies)
Tcpip\Parameters: [DhcpNameServer] 192.168.1.1
 
FireFox:
========
FF ProfilePath: C:\Users\Julie\AppData\Roaming\Mozilla\Firefox\Profiles\ukt7bprp.default
FF Plugin: @microsoft.com/GENUINE -> disabled No File
FF Plugin: @Microsoft.com/NpCtrl,version=1.0 -> c:\Program Files\Microsoft Silverlight\5.1.30514.0\npctrl.dll ( Microsoft Corporation)
FF Plugin-x32: @adobe.com/FlashPlayer -> C:\Windows\SysWOW64\Macromed\Flash\NPSWF32.dll ()
FF Plugin-x32: @Apple.com/iTunes,version=1.0 -> C:\Program Files (x86)\iTunes\Mozilla Plugins\npitunes.dll ()
FF Plugin-x32: @Google.com/GoogleEarthPlugin -> C:\Program Files (x86)\Google\Google Earth\plugin\npgeplugin.dll (Google)
FF Plugin-x32: @java.com/DTPlugin,version=11.25.2 -> C:\Program Files (x86)\Java\jre1.8.0_25\bin\dtplugin\npDeployJava1.dll (Oracle Corporation)
FF Plugin-x32: @java.com/JavaPlugin,version=11.25.2 -> C:\Program Files (x86)\Java\jre1.8.0_25\bin\plugin2\npjp2.dll (Oracle Corporation)
FF Plugin-x32: @microsoft.com/GENUINE -> disabled No File
FF Plugin-x32: @Microsoft.com/NpCtrl,version=1.0 -> c:\Program Files (x86)\Microsoft Silverlight\5.1.30514.0\npctrl.dll ( Microsoft Corporation)
FF Plugin-x32: @microsoft.com/WLPG,version=15.4.3502.0922 -> C:\Program Files (x86)\Windows Live\Photo Gallery\NPWLPG.dll (Microsoft Corporation)
FF Plugin-x32: @microsoft.com/WLPG,version=15.4.3508.1109 -> C:\Program Files (x86)\Windows Live\Photo Gallery\NPWLPG.dll (Microsoft Corporation)
FF Plugin-x32: @Motive.com/NpMotive,version=1.0 -> C:\Program Files (x86)\Common Files\Motive\npMotive.dll (Alcatel-Lucent)
FF Plugin-x32: @Motive.com/npMotiveRequest,version=1.0 -> C:\Program Files (x86)\Common Files\Motive\npMotiveRequest.dll (Alcatel-Lucent)
FF Plugin-x32: @tools.google.com/Google Update;version=3 -> C:\Program Files (x86)\Google\Update\1.3.25.11\npGoogleUpdate3.dll (Google Inc.)
FF Plugin-x32: @tools.google.com/Google Update;version=9 -> C:\Program Files (x86)\Google\Update\1.3.25.11\npGoogleUpdate3.dll (Google Inc.)
FF Plugin-x32: Adobe Reader -> C:\Program Files (x86)\Adobe\Reader 11.0\Reader\AIR\nppdf32.dll (Adobe Systems Inc.)
FF Extension: Microsoft .NET Framework Assistant - C:\Users\Julie\AppData\Roaming\Mozilla\Firefox\Profiles\ukt7bprp.default\Extensions\{20a82645-c095-46ed-80e3-08825760534b} [2009-10-26]
FF Extension: Printing Helper - C:\Users\Julie\AppData\Roaming\Mozilla\Firefox\Profiles\ukt7bprp.default\Extensions\cprcebhubi@cprcebhubi.org.xpi [1650-01-22]
FF HKLM-x32\...\Firefox\Extensions: [{BBDA0591-3099-440a-AA10-41764D9DB4DB}] - C:\ProgramData\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\N360_21.1.0.18\IPSFF
FF Extension: Norton Vulnerability Protection - C:\ProgramData\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\N360_21.1.0.18\IPSFF [2014-12-03]
FF HKLM-x32\...\Firefox\Extensions: [{2D3F3651-74B9-4795-BDEC-6DA2F431CB62}] - C:\ProgramData\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\N360_21.1.0.18\coFFPlgn
FF Extension: Norton Toolbar - C:\ProgramData\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\N360_21.1.0.18\coFFPlgn [2014-12-05]
FF Extension: No Name - C:\Program Files\Mozilla Firefox\extensions\{CAFEEFAC-0016-0000-0013-ABCDEFFEDCBA} [Not Found]
FF Extension: No Name - C:\Program Files\Java\jre6\lib\deploy\jqs\ff [Not Found]
FF Extension: No Name - C:\Documents and Settings\JB\Application Data\Mozilla\Firefox\Profiles\ukt7bprp.default\extensions\{20a82645-c095-46ed-80e3-08825760534b} [Not Found]
FF Extension: No Name - C:\Documents and Settings\All Users\Application Data\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\Norton\IPSFFPlgn [Not Found]
FF Extension: No Name - C:\Documents and Settings\All Users\Application Data\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\Norton\coFFPlgn [Not Found]
FF Extension: No Name - C:\Program Files\Real\RealPlayer\browserrecord\firefox\ext [Not Found]
FF Extension: No Name - C:\Program Files\Mozilla Firefox\extensions\{972ce4c6-7e08-4474-a285-3208198ce6fd} [Not Found]
 
Chrome: 
=======
CHR StartupUrls: Default -> "https://www.google.com/"
CHR Plugin: (Chrome PDF Viewer) - C:\Program Files (x86)\Google\Chrome\Application\39.0.2171.71\pdf.dll No File
CHR Plugin: (Google Gears 0.5.33.0) - C:\Program Files (x86)\Google\Chrome\Application\39.0.2171.71\gears.dll No File
CHR Plugin: (Shockwave Flash) - C:\Program Files (x86)\Google\Chrome\Application\39.0.2171.71\gcswf32.dll No File
CHR Plugin: (Adobe Acrobat) - C:\Program Files (x86)\Adobe\Reader 9.0\Reader\Browser\nppdf32.dll No File
CHR Plugin: (Java Deployment Toolkit 6.0.220.4) - C:\Program Files (x86)\Java\jre6\bin\new_plugin\npdeployJava1.dll No File
CHR Plugin: (Java™ Platform SE 6 U22) - C:\Program Files (x86)\Java\jre6\bin\new_plugin\npjp2.dll No File
CHR Plugin: (QuickTime Plug-in 7.6.9) - C:\Program Files (x86)\QuickTime\plugins\npqtplugin.dll No File
CHR Plugin: (QuickTime Plug-in 7.6.9) - C:\Program Files (x86)\QuickTime\plugins\npqtplugin2.dll No File
CHR Plugin: (QuickTime Plug-in 7.6.9) - C:\Program Files (x86)\QuickTime\plugins\npqtplugin3.dll No File
CHR Plugin: (QuickTime Plug-in 7.6.9) - C:\Program Files (x86)\QuickTime\plugins\npqtplugin4.dll No File
CHR Plugin: (QuickTime Plug-in 7.6.9) - C:\Program Files (x86)\QuickTime\plugins\npqtplugin5.dll No File
CHR Plugin: (QuickTime Plug-in 7.6.9) - C:\Program Files (x86)\QuickTime\plugins\npqtplugin6.dll No File
CHR Plugin: (QuickTime Plug-in 7.6.9) - C:\Program Files (x86)\QuickTime\plugins\npqtplugin7.dll No File
CHR Plugin: (Google Update) - C:\Program Files (x86)\Google\Update\1.2.183.39\npGoogleOneClick8.dll No File
CHR Plugin: (Windows Live™ Photo Gallery) - C:\Program Files (x86)\Windows Live\Photo Gallery\NPWLPG.dll (Microsoft Corporation)
CHR Plugin: (iTunes Application Detector) - C:\Program Files (x86)\iTunes\Mozilla Plugins\npitunes.dll ()
CHR Plugin: (Shockwave Flash) - C:\Windows\SysWOW64\Macromed\Flash\NPSWF32.dll ()
CHR Plugin: (Silverlight Plug-In) - c:\Program Files (x86)\Microsoft Silverlight\4.0.51204.0\npctrl.dll No File
CHR Plugin: (Default Plug-in) - default_plugin No File
CHR Profile: C:\Users\Julie\AppData\Local\Google\Chrome\User Data\Default
CHR Extension: (Google Voice Search Hotword (Beta)) - C:\Users\Julie\AppData\Local\Google\Chrome\User Data\Default\Extensions\bepbmhgboaologfdajaanbcjmnhjmhfn [2014-07-06]
CHR Extension: (Motive Extension) - C:\Users\Julie\AppData\Local\Google\Chrome\User Data\Default\Extensions\edmgmpmklgfbohogafcfobonnkogchec [2013-07-22]
CHR Extension: (Norton Identity Safe) - C:\Users\Julie\AppData\Local\Google\Chrome\User Data\Default\Extensions\iikflkcanblccfahdhdonehdalibjnif [2014-12-05]
CHR Extension: (Norton Security Toolbar) - C:\Users\Julie\AppData\Local\Google\Chrome\User Data\Default\Extensions\mkfokfffehpeedafpekjeddnmnjhmcmk [2014-12-05]
CHR Extension: (Google Wallet) - C:\Users\Julie\AppData\Local\Google\Chrome\User Data\Default\Extensions\nmmhkkegccagdldgiimedpiccmgmieda [2014-03-28]
CHR HKLM\...\Chrome\Extension: [mkfokfffehpeedafpekjeddnmnjhmcmk] - C:\Program Files (x86)\Norton Security Suite\Engine\21.6.0.32\Exts\Chrome.crx [2014-12-03]
CHR HKLM-x32\...\Chrome\Extension: [edmgmpmklgfbohogafcfobonnkogchec] - C:\Program Files (x86)\Common Files\Motive\MotiveRequest.crx [2012-12-07]
CHR HKLM-x32\...\Chrome\Extension: [mkfokfffehpeedafpekjeddnmnjhmcmk] - C:\Program Files (x86)\Norton Security Suite\Engine\21.6.0.32\Exts\Chrome.crx [2014-12-03]
 
==================== Services (Whitelisted) =================
 
(If an entry is included in the fixlist, the service will be removed from the registry. The file will not be moved unless listed separately.)
 
R2 ACDaemon; C:\Program Files (x86)\Common Files\ArcSoft\Connection Service\Bin\ACService.exe [113152 2010-03-18] (ArcSoft Inc.)
S2 dldtCATSCustConnectService; C:\Windows\system32\spool\DRIVERS\x64\3\\dldtserv.exe [33448 2009-07-09] ()
R2 DockLoginService; C:\Program Files\Dell\DellDock\DockLogin.exe [155648 2009-06-09] (Stardock Corporation) [File not signed]
R2 Garmin Core Update Service; C:\Program Files (x86)\Garmin\Core Update Service\Garmin.Cartography.MapUpdate.CoreService.exe [438616 2014-08-07] (Garmin Ltd or its subsidiaries)
S3 IDriverT; C:\Program Files (x86)\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe [69632 2005-04-04] (Macrovision Corporation) [File not signed]
S2 N360; C:\Program Files (x86)\Norton Security Suite\Engine\21.6.0.32\N360.exe [265040 2014-10-02] (Symantec Corporation)
R2 pcCMService; C:\Program Files (x86)\Common Files\Motive\pcCMService.exe [368640 2012-06-11] (Alcatel-Lucent) [File not signed]
R2 pcCMService64; C:\Program Files\Common Files\Motive\pcCMService.exe [460288 2012-06-11] (Alcatel-Lucent) [File not signed]
R2 pcServiceHost; C:\Program Files (x86)\Common Files\Motive\pcServiceHost.exe [342016 2012-06-11] (Alcatel-Lucent) [File not signed]
 
==================== Drivers (Whitelisted) ====================
 
(If an entry is included in the fixlist, the service will be removed from the registry. The file will not be moved unless listed separately.)
 
S1 BHDrvx64; C:\Program Files (x86)\Norton Security Suite\NortonData\21.1.0.18\Definitions\BASHDefs\20141203.001\BHDrvx64.sys [1587416 2014-12-03] (Symantec Corporation)
R1 ccSet_N360; C:\Windows\system32\drivers\N360x64\1506000.020\ccSetx64.sys [162392 2013-09-25] (Symantec Corporation)
R1 eeCtrl; C:\Program Files (x86)\Common Files\Symantec Shared\EENGINE\eeCtrl64.sys [487216 2014-12-03] (Symantec Corporation)
R3 EraserUtilRebootDrv; C:\Program Files (x86)\Common Files\Symantec Shared\EENGINE\EraserUtilRebootDrv.sys [142640 2014-12-03] (Symantec Corporation)
R0 gfibto; C:\Windows\System32\drivers\gfibto.sys [14456 2012-12-29] (GFI Software)
R1 IDSVia64; C:\Program Files (x86)\Norton Security Suite\NortonData\21.1.0.18\Definitions\IPSDefs\20141204.001\IDSvia64.sys [637656 2014-12-03] (Symantec Corporation)
S3 MREMP50; C:\Program Files (x86)\Common Files\Motive\MREMP50.sys [21248 2012-06-11] (Printing Communications Assoc., Inc. (PCAUSA)) [File not signed]
S3 MREMP50a64; C:\Program Files\Common Files\Motive\MREMP50a64.SYS [43008 2012-06-11] (Printing Communications Assoc., Inc. (PCAUSA))
S3 MRESP50; C:\Program Files (x86)\Common Files\Motive\MRESP50.sys [20096 2012-06-11] (Printing Communications Assoc., Inc. (PCAUSA)) [File not signed]
R3 MRESP50a64; C:\Program Files\Common Files\Motive\MRESP50a64.SYS [40960 2012-06-11] (Printing Communications Assoc., Inc. (PCAUSA))
S3 NAVENG; C:\Program Files (x86)\Norton Security Suite\NortonData\21.1.0.18\Definitions\VirusDefs\20141204.023\ENG64.SYS [129752 2014-12-03] (Symantec Corporation)
S3 NAVEX15; C:\Program Files (x86)\Norton Security Suite\NortonData\21.1.0.18\Definitions\VirusDefs\20141204.023\EX64.SYS [2137304 2014-12-03] (Symantec Corporation)
S1 SRTSP; C:\Windows\System32\Drivers\N360x64\1506000.020\SRTSP64.SYS [876248 2014-08-25] (Symantec Corporation)
R1 SRTSPX; C:\Windows\system32\drivers\N360x64\1506000.020\SRTSPX64.SYS [37592 2014-08-25] (Symantec Corporation)
R0 SymDS; C:\Windows\System32\drivers\N360x64\1506000.020\SYMDS64.SYS [493656 2013-09-09] (Symantec Corporation)
R0 SymEFA; C:\Windows\System32\drivers\N360x64\1506000.020\SYMEFA64.SYS [1148120 2014-08-25] (Symantec Corporation)
R3 SymEvent; C:\Windows\system32\Drivers\SYMEVENT64x86.SYS [177752 2014-12-03] (Symantec Corporation)
R1 SymIRON; C:\Windows\system32\drivers\N360x64\1506000.020\Ironx64.SYS [266968 2014-08-06] (Symantec Corporation)
R1 SymNetS; C:\Windows\System32\Drivers\N360x64\1506000.020\SYMNETS.SYS [593112 2014-08-25] (Symantec Corporation)
S3 MREMPR5; \??\C:\PROGRA~2\COMMON~1\Motive\MREMPR5.SYS [X]
S3 MRENDIS5; \??\C:\PROGRA~2\COMMON~1\Motive\MRENDIS5.SYS [X]
S3 PCDSRVC{1E208CE0-FB7451FF-06020101}_0; \??\c:\program files\dell support center\pcdsrvc_x64.pkms [X]
 
==================== NetSvcs (Whitelisted) ===================
 
(If an item is included in the fixlist, it will be removed from the registry. Any associated file could be listed separately to be moved.)
 
 
==================== One Month Created Files and Folders ========
 
(If an entry is included in the fixlist, the file\folder will be moved.)
 
2014-12-05 10:20 - 2014-12-05 10:20 - 02117632 _____ (Farbar) C:\Users\Julie\Downloads\FRST64.exe
2014-12-05 10:13 - 2014-12-05 10:13 - 00015504 _____ () C:\Users\Julie\Downloads\download.htm
2014-12-05 10:06 - 2014-12-05 10:06 - 01168150 _____ () C:\ProgramData\SPL5A8D.tmp
2014-12-05 09:51 - 2014-12-05 09:51 - 01168150 _____ () C:\ProgramData\SPL3255.tmp
2014-12-05 09:43 - 2014-12-05 09:44 - 00034729 _____ () C:\Users\Julie\Downloads\Addition.txt
2014-12-05 09:35 - 2014-12-05 10:22 - 00028522 _____ () C:\Users\Julie\Downloads\FRST.txt
2014-12-05 09:24 - 2014-12-05 09:24 - 01168150 _____ () C:\ProgramData\SPLC1A9.tmp
2014-12-05 09:08 - 2014-12-05 09:08 - 00000000 ____D () C:\Users\Julie\AppData\Roaming\PCDr
2014-12-05 08:59 - 2014-12-05 08:59 - 00005136 _____ () C:\Users\Julie\Desktop\fixlist.txt
2014-12-05 08:50 - 2014-12-05 09:08 - 00000000 ____D () C:\ProgramData\PCDr
2014-12-04 07:35 - 2014-12-04 07:35 - 00000000 ____D () C:\Windows\System32\Tasks\Norton Security Suite
2014-12-03 19:17 - 2014-12-03 19:17 - 00038428 _____ () C:\Users\Julie\AppData\Roaming\Microsoft Excel 97-2003.ADR
2014-12-03 19:14 - 2014-12-03 19:17 - 00012800 _____ () C:\Users\Julie\Documents\Email Contacts.xls
2014-12-03 18:34 - 2014-12-04 07:29 - 00003228 _____ () C:\Windows\System32\Tasks\Norton WSC Integration
2014-12-03 18:34 - 2014-12-04 07:29 - 00002442 _____ () C:\Users\Public\Desktop\Norton Security Suite.lnk
2014-12-03 18:34 - 2014-12-03 18:34 - 00177752 _____ (Symantec Corporation) C:\Windows\system32\Drivers\SYMEVENT64x86.SYS
2014-12-03 18:34 - 2014-12-03 18:34 - 00008222 _____ () C:\Windows\system32\Drivers\SYMEVENT64x86.CAT
2014-12-03 18:34 - 2014-12-03 18:34 - 00000000 ____D () C:\Program Files\Common Files\Symantec Shared
2014-12-03 18:32 - 2014-12-04 07:29 - 00000000 ___RD () C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Norton Security Suite
2014-12-03 18:32 - 2014-12-04 07:29 - 00000000 ____D () C:\Windows\system32\Drivers\N360x64
2014-12-03 18:32 - 2014-12-03 18:32 - 00000000 ____D () C:\Program Files (x86)\Norton Security Suite
2014-12-03 18:29 - 2014-12-03 18:29 - 01021632 _____ (Symantec Corporation) C:\Users\Julie\Downloads\Norton_Download_Manager.exe
2014-12-03 18:14 - 2014-12-04 08:43 - 00000000 ____D () C:\Users\Julie\AppData\Local\ID Vault
2014-12-03 18:14 - 2014-12-03 18:14 - 00000000 ____D () C:\Users\Julie\AppData\Local\White_Sky,_Inc
2014-12-03 18:14 - 2014-12-03 18:14 - 00000000 ____D () C:\ProgramData\IsolatedStorage
2014-12-03 18:13 - 2014-12-05 10:16 - 00000000 ____D () C:\Users\Julie\AppData\Roaming\ID Vault
2014-12-03 18:13 - 2014-12-05 09:10 - 00000000 ____D () C:\Program Files (x86)\Constant Guard Protection Suite
2014-12-03 18:13 - 2014-12-03 18:13 - 00002275 _____ () C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Constant Guard.lnk
2014-12-03 18:13 - 2014-12-03 18:13 - 00002263 _____ () C:\Users\Public\Desktop\Constant Guard.lnk
2014-12-03 18:13 - 2014-12-03 18:13 - 00000000 ____D () C:\ProgramData\White Sky, Inc
2014-12-03 18:10 - 2014-12-03 20:02 - 00002185 _____ () C:\Users\Public\Desktop\Google Chrome.lnk
2014-12-03 17:53 - 2014-12-03 17:54 - 00036201 _____ () C:\Users\Julie\Desktop\Addition.txt
2014-12-03 17:51 - 2014-12-05 10:22 - 00000000 ____D () C:\FRST
2014-12-03 17:51 - 2014-12-03 17:54 - 00046285 _____ () C:\Users\Julie\Desktop\FRST.txt
2014-12-03 17:36 - 2014-11-24 14:04 - 00275080 ____N (Microsoft Corporation) C:\Windows\system32\MpSigStub.exe
2014-12-03 17:04 - 2014-12-03 18:43 - 00000000 ____D () C:\Users\Julie\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Norton
2014-12-03 13:56 - 2014-12-03 13:57 - 00025020 _____ () C:\Users\Julie\Desktop\dds.txt
2014-12-03 13:56 - 2014-12-03 13:56 - 00009820 _____ () C:\Users\Julie\Desktop\attach.txt
2014-12-03 13:36 - 2014-12-03 13:36 - 00688992 ____R (Swearware) C:\Users\Julie\Downloads\dds.com
2014-12-03 10:56 - 2014-12-03 10:56 - 00005464 _____ () C:\Users\Julie\Desktop\AdwCleaner[S0].txt
2014-12-03 10:50 - 2014-12-03 17:38 - 00000408 _____ () C:\Windows\Tasks\Ad-Aware Update (Weekly).job
2014-12-03 10:38 - 2014-12-03 10:48 - 00000000 ____D () C:\AdwCleaner
2014-12-02 22:14 - 2014-12-02 22:14 - 00007606 _____ () C:\Users\Julie\AppData\Local\Resmon.ResmonCfg
2014-12-02 21:39 - 2014-12-02 21:39 - 00000000 __SHD () C:\Users\Dan\AppData\Local\EmieUserList
2014-12-02 21:39 - 2014-12-02 21:39 - 00000000 __SHD () C:\Users\Dan\AppData\Local\EmieSiteList
2014-12-02 21:39 - 2014-12-02 21:39 - 00000000 __SHD () C:\Users\Dan\AppData\Local\EmieBrowserModeList
2014-12-02 14:43 - 2014-12-02 14:43 - 00000000 ____D () C:\Users\Julie\AppData\Roaming\Tific
2014-12-02 14:43 - 2014-12-02 14:43 - 00000000 ____D () C:\Users\Julie\AppData\Local\Symantec
2014-12-02 13:24 - 2014-12-02 13:24 - 00000085 _____ () C:\Windows\wininit.ini
2014-12-02 13:24 - 2014-12-02 13:24 - 00000000 ____D () C:\Windows\System32\Tasks\Safer-Networking
2014-12-02 13:20 - 2014-12-02 16:08 - 00000000 ____D () C:\Program Files (x86)\Spybot - Search & Destroy 2
2014-11-30 12:20 - 2014-11-30 12:20 - 00003432 _____ () C:\{971DE088-1C56-4078-A549-A7AD9A48C3CC}
2014-11-30 10:31 - 2014-11-30 10:31 - 00129752 _____ (Malwarebytes Corporation) C:\Windows\system32\Drivers\600766AD.sys
2014-11-19 03:19 - 2014-12-03 10:48 - 00003618 _____ () C:\Windows\System32\Tasks\Ad-Aware Update (Weekly)
2014-11-18 15:01 - 2014-11-10 22:08 - 00728064 _____ (Microsoft Corporation) C:\Windows\system32\kerberos.dll
2014-11-18 15:01 - 2014-11-10 22:08 - 00241152 _____ (Microsoft Corporation) C:\Windows\system32\pku2u.dll
2014-11-18 15:01 - 2014-11-10 21:44 - 00550912 _____ (Microsoft Corporation) C:\Windows\SysWOW64\kerberos.dll
2014-11-18 15:01 - 2014-11-10 21:44 - 00186880 _____ (Microsoft Corporation) C:\Windows\SysWOW64\pku2u.dll
2014-11-12 19:19 - 2014-11-12 19:19 - 00000000 __SHD () C:\Users\Jim\AppData\Local\EmieBrowserModeList
2014-11-12 13:25 - 2014-11-13 18:19 - 00034888 _____ () C:\Users\Julie\Documents\Lauren's grad schools.xlsx
2014-11-12 08:22 - 2014-11-12 08:22 - 00000000 __SHD () C:\Users\Julie\AppData\Local\EmieBrowserModeList
2014-11-12 01:14 - 2014-11-07 14:49 - 00388272 _____ (Microsoft Corporation) C:\Windows\system32\iedkcs32.dll
2014-11-12 01:14 - 2014-11-07 14:23 - 00341168 _____ (Microsoft Corporation) C:\Windows\SysWOW64\iedkcs32.dll
2014-11-12 01:14 - 2014-11-05 23:04 - 02724864 _____ (Microsoft Corporation) C:\Windows\system32\mshtml.tlb
2014-11-12 01:14 - 2014-11-05 23:03 - 25110016 _____ (Microsoft Corporation) C:\Windows\system32\mshtml.dll
2014-11-12 01:14 - 2014-11-05 23:03 - 00004096 _____ (Microsoft Corporation) C:\Windows\system32\ieetwcollectorres.dll
2014-11-12 01:14 - 2014-11-05 22:47 - 00066560 _____ (Microsoft Corporation) C:\Windows\system32\iesetup.dll
2014-11-12 01:14 - 2014-11-05 22:46 - 00580096 _____ (Microsoft Corporation) C:\Windows\system32\vbscript.dll
2014-11-12 01:14 - 2014-11-05 22:46 - 00048640 _____ (Microsoft Corporation) C:\Windows\system32\ieetwproxystub.dll
2014-11-12 01:14 - 2014-11-05 22:44 - 00088064 _____ (Microsoft Corporation) C:\Windows\system32\MshtmlDac.dll
2014-11-12 01:14 - 2014-11-05 22:43 - 02884096 _____ (Microsoft Corporation) C:\Windows\system32\iertutil.dll
2014-11-12 01:14 - 2014-11-05 22:36 - 00054784 _____ (Microsoft Corporation) C:\Windows\system32\jsproxy.dll
2014-11-12 01:14 - 2014-11-05 22:35 - 00034304 _____ (Microsoft Corporation) C:\Windows\system32\iernonce.dll
2014-11-12 01:14 - 2014-11-05 22:31 - 00633856 _____ (Microsoft Corporation) C:\Windows\system32\ieui.dll
2014-11-12 01:14 - 2014-11-05 22:30 - 00144384 _____ (Microsoft Corporation) C:\Windows\system32\ieUnatt.exe
2014-11-12 01:14 - 2014-11-05 22:30 - 00114688 _____ (Microsoft Corporation) C:\Windows\system32\ieetwcollector.exe
2014-11-12 01:14 - 2014-11-05 22:29 - 00814080 _____ (Microsoft Corporation) C:\Windows\system32\jscript9diag.dll
2014-11-12 01:14 - 2014-11-05 22:28 - 02724864 _____ (Microsoft Corporation) C:\Windows\SysWOW64\mshtml.tlb
2014-11-12 01:14 - 2014-11-05 22:23 - 06040064 _____ (Microsoft Corporation) C:\Windows\system32\jscript9.dll
2014-11-12 01:14 - 2014-11-05 22:20 - 00968704 _____ (Microsoft Corporation) C:\Windows\system32\MsSpellCheckingFacility.exe
2014-11-12 01:14 - 2014-11-05 22:16 - 00490496 _____ (Microsoft Corporation) C:\Windows\system32\dxtmsft.dll
2014-11-12 01:14 - 2014-11-05 22:13 - 00501248 _____ (Microsoft Corporation) C:\Windows\SysWOW64\vbscript.dll
2014-11-12 01:14 - 2014-11-05 22:13 - 00062464 _____ (Microsoft Corporation) C:\Windows\SysWOW64\iesetup.dll
2014-11-12 01:14 - 2014-11-05 22:12 - 00047616 _____ (Microsoft Corporation) C:\Windows\SysWOW64\ieetwproxystub.dll
2014-11-12 01:14 - 2014-11-05 22:10 - 19781632 _____ (Microsoft Corporation) C:\Windows\SysWOW64\mshtml.dll
2014-11-12 01:14 - 2014-11-05 22:10 - 00064000 _____ (Microsoft Corporation) C:\Windows\SysWOW64\MshtmlDac.dll
2014-11-12 01:14 - 2014-11-05 22:07 - 00077824 _____ (Microsoft Corporation) C:\Windows\system32\JavaScriptCollectionAgent.dll
2014-11-12 01:14 - 2014-11-05 22:05 - 02277376 _____ (Microsoft Corporation) C:\Windows\SysWOW64\iertutil.dll
2014-11-12 01:14 - 2014-11-05 22:04 - 00047104 _____ (Microsoft Corporation) C:\Windows\SysWOW64\jsproxy.dll
2014-11-12 01:14 - 2014-11-05 22:03 - 00030720 _____ (Microsoft Corporation) C:\Windows\SysWOW64\iernonce.dll
2014-11-12 01:14 - 2014-11-05 22:02 - 00199680 _____ (Microsoft Corporation) C:\Windows\system32\msrating.dll
2014-11-12 01:14 - 2014-11-05 22:00 - 00478208 _____ (Microsoft Corporation) C:\Windows\SysWOW64\ieui.dll
2014-11-12 01:14 - 2014-11-05 22:00 - 00092160 _____ (Microsoft Corporation) C:\Windows\system32\mshtmled.dll
2014-11-12 01:14 - 2014-11-05 21:59 - 00115712 _____ (Microsoft Corporation) C:\Windows\SysWOW64\ieUnatt.exe
2014-11-12 01:14 - 2014-11-05 21:58 - 00620032 _____ (Microsoft Corporation) C:\Windows\SysWOW64\jscript9diag.dll
2014-11-12 01:14 - 2014-11-05 21:57 - 00316928 _____ (Microsoft Corporation) C:\Windows\system32\dxtrans.dll
2014-11-12 01:14 - 2014-11-05 21:48 - 00418304 _____ (Microsoft Corporation) C:\Windows\SysWOW64\dxtmsft.dll
2014-11-12 01:14 - 2014-11-05 21:42 - 00060416 _____ (Microsoft Corporation) C:\Windows\SysWOW64\JavaScriptCollectionAgent.dll
2014-11-12 01:14 - 2014-11-05 21:41 - 00800768 _____ (Microsoft Corporation) C:\Windows\system32\msfeeds.dll
2014-11-12 01:14 - 2014-11-05 21:41 - 00716800 _____ (Microsoft Corporation) C:\Windows\system32\ie4uinit.exe
2014-11-12 01:14 - 2014-11-05 21:39 - 01359360 _____ (Microsoft Corporation) C:\Windows\system32\mshtmlmedia.dll
2014-11-12 01:14 - 2014-11-05 21:38 - 02124288 _____ (Microsoft Corporation) C:\Windows\system32\inetcpl.cpl
2014-11-12 01:14 - 2014-11-05 21:37 - 00168960 _____ (Microsoft Corporation) C:\Windows\SysWOW64\msrating.dll
2014-11-12 01:14 - 2014-11-05 21:36 - 00076288 _____ (Microsoft Corporation) C:\Windows\SysWOW64\mshtmled.dll
2014-11-12 01:14 - 2014-11-05 21:34 - 00285696 _____ (Microsoft Corporation) C:\Windows\SysWOW64\dxtrans.dll
2014-11-12 01:14 - 2014-11-05 21:30 - 14390272 _____ (Microsoft Corporation) C:\Windows\system32\ieframe.dll
2014-11-12 01:14 - 2014-11-05 21:22 - 00688640 _____ (Microsoft Corporation) C:\Windows\SysWOW64\msfeeds.dll
2014-11-12 01:14 - 2014-11-05 21:21 - 04298240 _____ (Microsoft Corporation) C:\Windows\SysWOW64\jscript9.dll
2014-11-12 01:14 - 2014-11-05 21:21 - 02051072 _____ (Microsoft Corporation) C:\Windows\SysWOW64\inetcpl.cpl
2014-11-12 01:14 - 2014-11-05 21:20 - 01155072 _____ (Microsoft Corporation) C:\Windows\SysWOW64\mshtmlmedia.dll
2014-11-12 01:14 - 2014-11-05 21:17 - 02365440 _____ (Microsoft Corporation) C:\Windows\system32\wininet.dll
2014-11-12 01:14 - 2014-11-05 21:04 - 01550336 _____ (Microsoft Corporation) C:\Windows\system32\urlmon.dll
2014-11-12 01:14 - 2014-11-05 21:03 - 12819456 _____ (Microsoft Corporation) C:\Windows\SysWOW64\ieframe.dll
2014-11-12 01:14 - 2014-11-05 20:53 - 00799232 _____ (Microsoft Corporation) C:\Windows\system32\ieapfltr.dll
2014-11-12 01:14 - 2014-11-05 20:52 - 01892864 _____ (Microsoft Corporation) C:\Windows\SysWOW64\wininet.dll
2014-11-12 01:14 - 2014-11-05 20:48 - 01310208 _____ (Microsoft Corporation) C:\Windows\SysWOW64\urlmon.dll
2014-11-12 01:14 - 2014-11-05 20:47 - 00708096 _____ (Microsoft Corporation) C:\Windows\SysWOW64\ieapfltr.dll
2014-11-12 01:14 - 2014-11-05 12:56 - 00304640 _____ (Microsoft Corporation) C:\Windows\system32\generaltel.dll
2014-11-12 01:14 - 2014-11-05 12:56 - 00228864 _____ (Microsoft Corporation) C:\Windows\system32\aepdu.dll
2014-11-12 01:14 - 2014-11-05 12:52 - 00424448 _____ (Microsoft Corporation) C:\Windows\system32\aeinv.dll
2014-11-12 01:14 - 2014-10-13 21:16 - 00155064 _____ (Microsoft Corporation) C:\Windows\system32\Drivers\ksecpkg.sys
2014-11-12 01:14 - 2014-10-13 21:13 - 00683520 _____ (Microsoft Corporation) C:\Windows\system32\termsrv.dll
2014-11-12 01:14 - 2014-10-13 21:12 - 01460736 _____ (Microsoft Corporation) C:\Windows\system32\lsasrv.dll
2014-11-12 01:14 - 2014-10-13 21:09 - 00146432 _____ (Microsoft Corporation) C:\Windows\system32\msaudite.dll
2014-11-12 01:14 - 2014-10-13 21:07 - 00681984 _____ (Microsoft Corporation) C:\Windows\system32\adtschema.dll
2014-11-12 01:14 - 2014-10-13 20:50 - 00022016 _____ (Microsoft Corporation) C:\Windows\SysWOW64\secur32.dll
2014-11-12 01:14 - 2014-10-13 20:49 - 00096768 _____ (Microsoft Corporation) C:\Windows\SysWOW64\sspicli.dll
2014-11-12 01:14 - 2014-10-13 20:47 - 00146432 _____ (Microsoft Corporation) C:\Windows\SysWOW64\msaudite.dll
2014-11-12 01:14 - 2014-10-13 20:46 - 00681984 _____ (Microsoft Corporation) C:\Windows\SysWOW64\adtschema.dll
2014-11-12 01:13 - 2014-10-24 20:57 - 00077824 _____ (Microsoft Corporation) C:\Windows\system32\packager.dll
2014-11-12 01:13 - 2014-10-24 20:32 - 00067584 _____ (Microsoft Corporation) C:\Windows\SysWOW64\packager.dll
2014-11-12 01:13 - 2014-10-17 21:05 - 00861696 _____ (Microsoft Corporation) C:\Windows\system32\oleaut32.dll
2014-11-12 01:13 - 2014-10-17 20:33 - 00571904 _____ (Microsoft Corporation) C:\Windows\SysWOW64\oleaut32.dll
2014-11-12 01:13 - 2014-10-13 21:13 - 03241984 _____ (Microsoft Corporation) C:\Windows\system32\msi.dll
2014-11-12 01:13 - 2014-10-13 20:50 - 02363904 _____ (Microsoft Corporation) C:\Windows\SysWOW64\msi.dll
2014-11-12 01:13 - 2014-10-09 19:57 - 03198976 _____ (Microsoft Corporation) C:\Windows\system32\win32k.sys
2014-11-12 01:13 - 2014-10-02 21:12 - 00500224 _____ (Microsoft Corporation) C:\Windows\system32\AUDIOKSE.dll
2014-11-12 01:13 - 2014-10-02 21:11 - 00680960 _____ (Microsoft Corporation) C:\Windows\system32\audiosrv.dll
2014-11-12 01:13 - 2014-10-02 21:11 - 00440832 _____ (Microsoft Corporation) C:\Windows\system32\AudioEng.dll
2014-11-12 01:13 - 2014-10-02 21:11 - 00296448 _____ (Microsoft Corporation) C:\Windows\system32\AudioSes.dll
2014-11-12 01:13 - 2014-10-02 21:11 - 00284672 _____ (Microsoft Corporation) C:\Windows\system32\EncDump.dll
2014-11-12 01:13 - 2014-10-02 20:44 - 00442880 _____ (Microsoft Corporation) C:\Windows\SysWOW64\AUDIOKSE.dll
2014-11-12 01:13 - 2014-10-02 20:44 - 00374784 _____ (Microsoft Corporation) C:\Windows\SysWOW64\AudioEng.dll
2014-11-12 01:13 - 2014-10-02 20:44 - 00195584 _____ (Microsoft Corporation) C:\Windows\SysWOW64\AudioSes.dll
2014-11-12 01:13 - 2014-09-19 04:42 - 00342016 _____ (Microsoft Corporation) C:\Windows\system32\schannel.dll
2014-11-12 01:13 - 2014-09-19 04:42 - 00314880 _____ (Microsoft Corporation) C:\Windows\system32\msv1_0.dll
2014-11-12 01:13 - 2014-09-19 04:42 - 00309760 _____ (Microsoft Corporation) C:\Windows\system32\ncrypt.dll
2014-11-12 01:13 - 2014-09-19 04:42 - 00210944 _____ (Microsoft Corporation) C:\Windows\system32\wdigest.dll
2014-11-12 01:13 - 2014-09-19 04:42 - 00086528 _____ (Microsoft Corporation) C:\Windows\system32\TSpkg.dll
2014-11-12 01:13 - 2014-09-19 04:42 - 00022016 _____ (Microsoft Corporation) C:\Windows\system32\credssp.dll
2014-11-12 01:13 - 2014-09-19 04:23 - 00259584 _____ (Microsoft Corporation) C:\Windows\SysWOW64\msv1_0.dll
2014-11-12 01:13 - 2014-09-19 04:23 - 00248832 _____ (Microsoft Corporation) C:\Windows\SysWOW64\schannel.dll
2014-11-12 01:13 - 2014-09-19 04:23 - 00221184 _____ (Microsoft Corporation) C:\Windows\SysWOW64\ncrypt.dll
2014-11-12 01:13 - 2014-09-19 04:23 - 00172032 _____ (Microsoft Corporation) C:\Windows\SysWOW64\wdigest.dll
2014-11-12 01:13 - 2014-09-19 04:23 - 00065536 _____ (Microsoft Corporation) C:\Windows\SysWOW64\TSpkg.dll
2014-11-12 01:13 - 2014-09-19 04:23 - 00017408 _____ (Microsoft Corporation) C:\Windows\SysWOW64\credssp.dll
2014-11-12 01:13 - 2014-08-21 01:43 - 01882624 _____ (Microsoft Corporation) C:\Windows\system32\msxml3.dll
2014-11-12 01:13 - 2014-08-21 01:40 - 00002048 _____ (Microsoft Corporation) C:\Windows\system32\msxml3r.dll
2014-11-12 01:13 - 2014-08-21 01:26 - 01237504 _____ (Microsoft Corporation) C:\Windows\SysWOW64\msxml3.dll
2014-11-12 01:13 - 2014-08-21 01:23 - 00002048 _____ (Microsoft Corporation) C:\Windows\SysWOW64\msxml3r.dll
2014-11-12 01:13 - 2014-08-11 21:02 - 00878080 _____ (Microsoft Corporation) C:\Windows\system32\IMJP10K.DLL
2014-11-12 01:13 - 2014-08-11 20:36 - 00701440 _____ (Microsoft Corporation) C:\Windows\SysWOW64\IMJP10K.DLL
 
==================== One Month Modified Files and Folders =======
 
(If an entry is included in the fixlist, the file\folder will be moved.)
 
2014-12-05 10:18 - 2009-07-14 00:10 - 01243008 _____ () C:\Windows\WindowsUpdate.log
2014-12-05 10:18 - 2009-07-13 23:45 - 00022464 ____H () C:\Windows\system32\7B296FB0-376B-497e-B012-9C450E1B7327-5P-1.C7483456-A289-439d-8115-601632D005A0
2014-12-05 10:18 - 2009-07-13 23:45 - 00022464 ____H () C:\Windows\system32\7B296FB0-376B-497e-B012-9C450E1B7327-5P-0.C7483456-A289-439d-8115-601632D005A0
2014-12-05 10:09 - 2012-12-29 13:23 - 00000000 ____D () C:\ProgramData\Ad-Aware Browsing Protection
2014-12-05 10:08 - 2010-10-18 08:57 - 00000000 ____D () C:\Users\Julie\AppData\Local\SoftThinks
2014-12-05 10:07 - 2010-10-19 07:35 - 00000894 _____ () C:\Windows\Tasks\GoogleUpdateTaskMachineCore.job
2014-12-05 10:06 - 2011-08-16 15:45 - 00014490 _____ () C:\Windows\setupact.log
2014-12-05 10:06 - 2009-07-14 00:08 - 00000006 ____H () C:\Windows\Tasks\SA.DAT
2014-12-05 09:51 - 2010-09-30 00:32 - 01637262 _____ () C:\Windows\PFRO.log
2014-12-05 09:27 - 2010-10-19 07:35 - 00000898 _____ () C:\Windows\Tasks\GoogleUpdateTaskMachineUA.job
2014-12-05 09:15 - 2010-10-20 19:33 - 00025934 _____ () C:\ProgramData\dldt.log
2014-12-05 09:10 - 2011-01-24 16:48 - 00000000 ____D () C:\Program Files (x86)\Dell V305
2014-12-05 09:10 - 2010-11-13 12:43 - 00000422 _____ () C:\Windows\Tasks\SystemToolsDailyTest.job
2014-12-05 09:05 - 2010-11-13 12:43 - 00003488 _____ () C:\Windows\System32\Tasks\PCDEventLauncher
2014-12-05 09:04 - 2010-11-13 12:43 - 00003462 _____ () C:\Windows\System32\Tasks\SystemToolsDailyTest
2014-12-05 08:46 - 2012-02-02 17:17 - 00000000 ____D () C:\Users\Julie\AppData\Local\CrashDumps
2014-12-05 08:44 - 2012-09-23 14:17 - 00000000 ____D () C:\Users\Julie\AppData\Local\3361E2E0-EE8D-444D-82AA-990DE25F402A.aplzod
2014-12-03 18:43 - 2010-10-25 12:30 - 00000000 ____D () C:\ProgramData\Norton
2014-12-03 18:31 - 2010-10-19 07:35 - 00000000 ____D () C:\ProgramData\Lavasoft
2014-12-03 18:29 - 2010-10-25 12:30 - 00001279 _____ () C:\Users\Julie\Desktop\Norton Installation Files.lnk
2014-12-03 18:10 - 2014-06-14 10:46 - 00000000 ____D () C:\Users\Julie\AppData\Local\Adobe
2014-12-03 18:10 - 2010-10-19 07:35 - 00000000 ____D () C:\Program Files (x86)\Google
2014-12-03 18:09 - 2012-04-10 17:13 - 00701104 _____ (Adobe Systems Incorporated) C:\Windows\SysWOW64\FlashPlayerApp.exe
2014-12-03 18:09 - 2011-05-14 11:52 - 00071344 _____ (Adobe Systems Incorporated) C:\Windows\SysWOW64\FlashPlayerCPLApp.cpl
2014-12-03 17:38 - 2009-07-24 10:37 - 00150505 _____ () C:\aaw7boot.log
2014-12-03 17:37 - 2012-03-14 02:19 - 00007568 _____ () C:\dldtjswx.log
2014-12-03 17:33 - 2014-03-06 14:24 - 00000000 ____D () C:\ProgramData\Oracle
2014-12-03 17:30 - 2014-10-17 07:51 - 00098216 _____ (Oracle Corporation) C:\Windows\SysWOW64\WindowsAccessBridge-32.dll
2014-12-03 17:30 - 2010-09-29 22:38 - 00000000 ____D () C:\Program Files (x86)\Java
2014-12-03 11:12 - 2014-11-01 18:05 - 00129752 _____ (Malwarebytes Corporation) C:\Windows\system32\Drivers\MBAMSwissArmy.sys
2014-12-03 10:48 - 2012-05-10 09:44 - 00000064 _____ () C:\Windows\SysWOW64\rp_stats.dat
2014-12-03 10:48 - 2012-05-10 09:44 - 00000044 _____ () C:\Windows\SysWOW64\rp_rules.dat
2014-12-03 08:38 - 2010-10-19 07:35 - 00000000 ____D () C:\Users\Julie\AppData\Local\Google
2014-12-02 22:06 - 2010-10-20 16:03 - 00000000 ____D () C:\Users\Julie\AppData\Roaming\Mozilla
2014-12-02 19:25 - 2012-08-24 12:12 - 00000000 ____D () C:\Users\Jim\AppData\Local\CrashDumps
2014-12-02 13:45 - 2010-09-29 22:42 - 00000000 ____D () C:\Program Files (x86)\Dell DataSafe Local Backup
2014-12-02 13:24 - 2010-10-19 07:38 - 00000000 ____D () C:\ProgramData\Spybot - Search & Destroy
2014-12-02 13:19 - 2010-10-19 07:38 - 00000000 ____D () C:\Program Files (x86)\Spybot - Search & Destroy
2014-11-30 11:18 - 2009-07-13 22:20 - 00000000 ____D () C:\Windows\security
2014-11-19 03:18 - 2010-11-13 12:43 - 00000564 _____ () C:\Windows\Tasks\PCDoctorBackgroundMonitorTask.job
2014-11-16 18:39 - 2010-11-13 12:43 - 00004282 _____ () C:\Windows\System32\Tasks\PCDoctorBackgroundMonitorTask
2014-11-13 04:22 - 2010-10-19 07:35 - 00003894 _____ () C:\Windows\System32\Tasks\GoogleUpdateTaskMachineUA
2014-11-13 04:22 - 2010-10-19 07:35 - 00003642 _____ () C:\Windows\System32\Tasks\GoogleUpdateTaskMachineCore
2014-11-12 04:19 - 2009-07-13 22:20 - 00000000 ____D () C:\Windows\rescache
2014-11-12 03:36 - 2009-07-14 00:13 - 00782510 _____ () C:\Windows\system32\PerfStringBackup.INI
2014-11-12 03:29 - 2009-07-13 23:45 - 00418360 _____ () C:\Windows\system32\FNTCACHE.DAT
2014-11-12 03:27 - 2014-05-06 02:00 - 00000000 ___SD () C:\Windows\system32\CompatTel
2014-11-12 03:11 - 2010-10-18 09:38 - 00000000 ____D () C:\ProgramData\Microsoft Help
2014-11-12 03:07 - 2013-08-17 02:02 - 00000000 ____D () C:\Windows\system32\MRT
2014-11-12 03:02 - 2010-10-18 09:57 - 103374192 _____ (Microsoft Corporation) C:\Windows\system32\MRT.exe
2014-11-09 08:27 - 2010-10-20 15:53 - 00000000 ____D () C:\Users\Jim\AppData\Local\SoftThinks
 
Some content of TEMP:
====================
C:\Users\Julie\AppData\Local\Temp\Quarantine.exe
C:\Users\Julie\AppData\Local\Temp\sqlite3.dll
C:\Users\Julie\AppData\Local\Temp\zsftjkl.dll
 
 
==================== Bamital & volsnap Check =================
 
(There is no automatic fix for files that do not pass verification.)
 
C:\Windows\System32\winlogon.exe => File is digitally signed
C:\Windows\System32\wininit.exe => File is digitally signed
C:\Windows\SysWOW64\wininit.exe => File is digitally signed
C:\Windows\explorer.exe => File is digitally signed
C:\Windows\SysWOW64\explorer.exe => File is digitally signed
C:\Windows\System32\svchost.exe => File is digitally signed
C:\Windows\SysWOW64\svchost.exe => File is digitally signed
C:\Windows\System32\services.exe => File is digitally signed
C:\Windows\System32\User32.dll => File is digitally signed
C:\Windows\SysWOW64\User32.dll => File is digitally signed
C:\Windows\System32\userinit.exe => File is digitally signed
C:\Windows\SysWOW64\userinit.exe => File is digitally signed
C:\Windows\System32\rpcss.dll => File is digitally signed
C:\Windows\System32\Drivers\volsnap.sys => File is digitally signed
 
 
LastRegBack: 2014-12-01 01:11
 
==================== End Of Log ============================
 
 
 
 
 
 
Addition.txt
Additional scan result of Farbar Recovery Scan Tool (x64) Version: 03-12-2014
Ran by Julie at 2014-12-05 10:23:13
Running from C:\Users\Julie\Downloads
Boot Mode: Normal
==========================================================
 
 
==================== Security Center ========================
 
(If an entry is included in the fixlist, it will be removed.)
 
AS: Windows Defender (Enabled - Up to date) {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
 
==================== Installed Programs ======================
 
(Only the adware programs with "hidden" flag could be added to the fixlist to unhide them. The adware programs should be uninstalled manually.)
 
ABBYY FineReader 6.0 Sprint (HKLM-x32\...\{ACF60000-22B9-4CE9-98D6-2CCF359BAC07}) (Version: 6.00.1990.41618 - ABBYY Software House)
Ad-Aware Browsing Protection (HKLM-x32\...\Ad-Aware Browsing Protection) (Version: 1.0.1.82 - Lavasoft)
Adobe AIR (HKLM-x32\...\Adobe AIR) (Version: 3.9.0.1380 - Adobe Systems Incorporated)
Adobe Community Help (HKLM-x32\...\chc.4875E02D9FB21EE389F73B8D1702B320485DF8CE.1) (Version: 3.5.23 - Adobe Systems Incorporated.)
Adobe Flash Player 10 Plugin (HKLM-x32\...\Adobe Flash Player Plugin) (Version: 10.1.53.64 - Adobe Systems Incorporated)
Adobe Flash Player 15 ActiveX (HKLM-x32\...\Adobe Flash Player ActiveX) (Version: 15.0.0.239 - Adobe Systems Incorporated)
Adobe Photoshop Elements 9 (HKLM-x32\...\Adobe Photoshop Elements 9) (Version: 9.0 - Adobe Systems Incorporated)
Adobe Photoshop.com Inspiration Browser (HKLM-x32\...\PhotoshopdotcomInspirationBrowser.4C35C4D325D350FE0114230CBADCA2DDD0AC8D25.1) (Version: 3.07 - Adobe Systems Incorporated)
Adobe Reader XI (11.0.09) (HKLM-x32\...\{AC76BA86-7AD7-1033-7B44-AB0000000001}) (Version: 11.0.09 - Adobe Systems Incorporated)
ANT Drivers Installer x64 (Version: 2.3.4 - Garmin Ltd or its subsidiaries) Hidden
Apple Application Support (HKLM-x32\...\{A922C4B7-50E0-4787-A94C-59DBF3C65DBE}) (Version: 3.0 - Apple Inc.)
Apple Mobile Device Support (HKLM\...\{FE86CB0C-FCB3-4358-B4B0-B0A41E33B3DD}) (Version: 7.1.0.32 - Apple Inc.)
Apple Software Update (HKLM-x32\...\{789A5B64-9DD9-4BA5-915A-F0FC0A1B7BFE}) (Version: 2.1.3.127 - Apple Inc.)
ArcSoft Print Creations - Album Page (HKLM-x32\...\{E6B4117F-AC59-4B13-9274-EB136E8897EE}) (Version:  - ArcSoft)
ArcSoft Print Creations - Funhouse (HKLM-x32\...\{9591C049-5CAE-4E89-A8D9-191F1899628B}) (Version:  - ArcSoft)
ArcSoft Print Creations - Greeting Card (HKLM-x32\...\{F04F9557-81A9-4293-BC49-2C216FA325A7}) (Version:  - ArcSoft)
ArcSoft Print Creations - Photo Book (HKLM-x32\...\{56589DFE-0C29-4DFE-8E42-887B771ECD23}) (Version:  - ArcSoft)
ArcSoft Print Creations - Photo Calendar (HKLM-x32\...\{CA9ED5E4-1548-485B-A293-417840060158}) (Version:  - ArcSoft)
ArcSoft Print Creations - Scrapbook (HKLM-x32\...\{B0D83FCD-9D42-43ED-8315-250326AADA02}) (Version:  - ArcSoft)
ArcSoft Print Creations - Slimline Card (HKLM-x32\...\{007B37D9-0C45-4202-834B-DD5FAAE99D63}) (Version:  - ArcSoft)
ArcSoft Print Creations (HKLM-x32\...\{CAE8A0F1-B498-4C23-95FA-55047E730C8F}) (Version: 2.8.255.384 - ArcSoft)
Bonjour (HKLM\...\{6E3610B2-430D-4EB0-81E3-2B57E8B9DE8D}) (Version: 3.0.0.10 - Apple Inc.)
CCScore (x32 Version: 8.02.0000.0001 - EASTMAN KODAK Company) Hidden
Constant Guard Protection Suite (HKLM-x32\...\ID Vault) (Version: 1.14.1014.1 - Comcast)
D3DX10 (x32 Version: 15.4.2368.0902 - Microsoft) Hidden
Dell DataSafe Local Backup - Support Software (HKLM-x32\...\{A9668246-FB70-4103-A1E3-66C9BC2EFB49}) (Version:  - Dell)
Dell DataSafe Local Backup (HKLM-x32\...\{0ED7EE95-6A97-47AA-AD73-152C08A15B04}) (Version: 9.4.48 - Dell)
Dell Dock (HKLM-x32\...\Dell Dock) (Version:  - Stardock Corporation)
Dell Dock (Version: 2.0 - Stardock Corporation) Hidden
Dell Driver Download Manager (HKU\S-1-5-21-2435796967-1277016954-618236942-1001\...\bd4d3a0508d364f5) (Version: 3.0.0.0 - Dell Inc)
Dell Edoc Viewer (HKLM\...\{8EBA8727-ADC2-477B-9D9A-1A1836BE4E05}) (Version: 1.0.0 - Dell Inc)
Dell Getting Started Guide (HKLM-x32\...\{7DB9F1E5-9ACB-410D-A7DC-7A3D023CE045}) (Version: 1.00.0000 - Dell Inc.)
Dell Support Center (HKLM\...\Dell Support Center) (Version: 3.0.5694.21 - Dell Inc.)
Dell Support Center (Version: 3.0.5694.21 - PC-Doctor, Inc.) Hidden
Dell V305 (HKLM\...\Dell V305) (Version:  - Dell, Inc.)
Dell V305 (HKLM-x32\...\Dell V305) (Version:  - Dell, Inc.)
EasySolve (HKLM-x32\...\Comcast) (Version:  - )
Elements 9 Organizer (x32 Version: 9.0 - Adobe Systems Incorporated) Hidden
Elements STI Installer (x32 Version: 1.0 - Adobe Systems Incorporated) Hidden
Elevated Installer (x32 Version: 3.2.17.0 - Garmin Ltd or its subsidiaries) Hidden
Epson Connect (HKLM-x32\...\{64BA551C-9AF6-495C-93F3-D1270E0045FC}) (Version:  - )
Epson Connect Printer Setup (HKLM-x32\...\{D9B1D51B-EB56-410D-AEB5-1CCFAC4B6C8C}) (Version: 1.0.2 - SEIKO EPSON CORPORATION)
Epson Customer Participation (HKLM\...\{814FA673-A085-403C-9545-747FC1495069}) (Version: 1.0.0.0 - SEIKO EPSON CORPORATION)
Epson Download Navigator (HKLM-x32\...\{10F63395-157F-4B93-AB4D-702A2FF11942}) (Version: 1.0.1 - SEIKO EPSON CORPORATION)
Epson Event Manager (HKLM-x32\...\{FA9D303D-0FB2-49C7-9397-8E6B11EA892D}) (Version: 2.50.0001 - SEIKO EPSON CORPORATION)
Epson FAX Utility (HKLM-x32\...\{0CBE6C93-CB2E-4378-91EE-12BE6D4E2E4A}) (Version: 1.20.00 - SEIKO EPSON CORPORATION)
Epson PC-FAX Driver (HKLM-x32\...\EPSON PC-FAX Driver 2) (Version:  - )
EPSON Scan (HKLM-x32\...\EPSON Scanner) (Version:  - Seiko Epson Corporation)
EPSON WorkForce 545 Series Printer Uninstall (HKLM\...\EPSON WorkForce 545 Series) (Version:  - SEIKO EPSON Corporation)
EpsonNet Print (HKLM-x32\...\{3E31400D-274E-4647-916C-2CACC3741799}) (Version: 2.4j - SEIKO EPSON CORPORATION)
ESSBrwr (x32 Version: 8.02.0000.0001 - EASTMAN KODAK Company) Hidden
ESSCDBK (x32 Version: 8.02.0000.0001 - EASTMAN KODAK Company) Hidden
ESScore (x32 Version: 8.02.0000.0001 - EASTMAN KODAK Company) Hidden
ESSgui (x32 Version: 8.02.0000.0001 - EASTMAN KODAK Company) Hidden
ESSini (x32 Version: 8.02.0000.0001 - EASTMAN KODAK Company) Hidden
ESSPCD (x32 Version: 8.02.0000.0001 - EASTMAN KODAK Company) Hidden
ESSPDock (x32 Version: 6.03.0001.0004 - EASTMAN KODAK Company) Hidden
ESSTOOLS (x32 Version: 5.00.0000.0004 - EASTMAN KODAK Company) Hidden
essvatgt (x32 Version: 8.00.0000.0001 - EASTMAN KODAK Company) Hidden
File Uploader (HKLM-x32\...\{237CD223-1B9D-47E8-A76C-E478B83CCEA2}) (Version: 1.2.5 - Nikon)
Garmin Express (HKLM-x32\...\{b43ffffb-1adc-4bcb-b277-7844ebff94da}) (Version: 3.2.17.0 - Garmin Ltd or its subsidiaries)
Garmin Express (x32 Version: 3.2.17.0 - Garmin Ltd or its subsidiaries) Hidden
Garmin Express Tray (x32 Version: 3.2.17.0 - Garmin Ltd or its subsidiaries) Hidden
Google Chrome (HKLM-x32\...\Google Chrome) (Version: 39.0.2171.71 - Google Inc.)
Google Earth Plug-in (HKLM-x32\...\{4AB54F11-2F8C-11E3-B09F-B8AC6F97B88E}) (Version: 7.1.2.2041 - Google)
Google Toolbar for Internet Explorer (HKLM-x32\...\{2318C2B1-4965-11d4-9B18-009027A5CD4F}) (Version: 7.5.5111.1712 - Google Inc.)
Google Toolbar for Internet Explorer (x32 Version: 1.0.0 - Google Inc.) Hidden
Google Update Helper (x32 Version: 1.3.25.11 - Google Inc.) Hidden
GoToAssist Corporate (HKLM-x32\...\GoToAssist) (Version: 9.1.0.615 - Citrix Online, a division of Citrix Systems, Inc.)
H&R Block Deluxe + Efile + State 2010 (HKLM-x32\...\{10964A8F-21C1-45EA-BC2D-F84B505C3848}) (Version: 10.04.6402 - HRB Technology, LLC.)
H&R Block Deluxe + Efile + State 2011 (HKLM-x32\...\{C6006AED-E5A7-4F77-BAD5-95AC43DE04F3}) (Version: 11.05.7102 - HRB Technology, LLC.)
H&R Block Deluxe + Efile + State 2012 (HKLM-x32\...\{89D20029-0578-4D8D-979A-695C8D868868}) (Version: 12.05.7803 - HRB Technology, LLC.)
H&R Block Deluxe + Efile + State 2013 (HKLM-x32\...\{EDE796DE-0A72-464D-9D21-F04BC41A092B}) (Version: 13.05.6502 - HRB Technology, LLC.)
H&R Block New Jersey 2010 (HKLM-x32\...\{0E243038-5F19-457F-A5A1-287477354D75}) (Version: 1.10.3001 - HRB Technology, LLC.)
H&R Block New Jersey 2011 (HKLM-x32\...\{CD966EEF-2914-4205-A269-E86F8AA7C0E9}) (Version: 1.11.3401 - HRB Technology, LLC.)
H&R Block New Jersey 2012 (HKLM-x32\...\{D523F5FE-5E53-429A-B5F9-8AC375B201FD}) (Version: 1.12.6301 - HRB Technology, LLC.)
H&R Block New Jersey 2013 (HKLM-x32\...\{5DCF256D-FC23-4893-B027-0F9166CF3191}) (Version: 1.13.4001 - HRB Technology, LLC.)
iCloud (HKLM\...\{81E20D41-C277-4526-934D-F2380AF91B78}) (Version: 3.1.0.40 - Apple Inc.)
Intel® Graphics Media Accelerator Driver (HKLM-x32\...\{F0E3AD40-2BBD-4360-9C76-B9AC9A5886EA}) (Version: 8.15.10.2104 - Intel Corporation)
iTunes (HKLM\...\{0D924CB2-2EA4-4044-BAF7-770202D6BD0D}) (Version: 11.1.4.62 - Apple Inc.)
Java 7 Update 71 (HKLM-x32\...\{26A24AE4-039D-4CA4-87B4-2F03217071FF}) (Version: 7.0.710 - Oracle)
Java 8 Update 25 (HKLM-x32\...\{26A24AE4-039D-4CA4-87B4-2F83218025F0}) (Version: 8.0.250 - Oracle Corporation)
Junk Mail filter update (x32 Version: 15.4.3502.0922 - Microsoft Corporation) Hidden
Kodak EasyShare software (HKLM-x32\...\{D32470A1-B10C-4059-BA53-CF0486F68EBC}) (Version:  - Eastman Kodak Company)
Malwarebytes Anti-Malware version 2.0.3.1025 (HKLM-x32\...\Malwarebytes Anti-Malware_is1) (Version: 2.0.3.1025 - Malwarebytes Corporation)
Microsoft .NET Framework 4.5.1 (HKLM\...\{92FB6C44-E685-45AD-9B20-CADF4CABA132} - 1033) (Version: 4.5.50938 - Microsoft Corporation)
Microsoft Office 2007 Service Pack 3 (SP3) (HKLM-x32\...\{91120000-0030-0000-0000-0000000FF1CE}_ENTERPRISER_{6E107EB7-8B55-48BF-ACCB-199F86A2CD93}) (Version:  - Microsoft)
Microsoft Office 2010 (HKLM-x32\...\{95140000-0070-0000-0000-0000000FF1CE}) (Version: 14.0.4763.1000 - Microsoft Corporation)
Microsoft Office Enterprise 2007 (HKLM-x32\...\ENTERPRISER) (Version: 12.0.6612.1000 - Microsoft Corporation)
Microsoft Office File Validation Add-In (HKLM-x32\...\{90140000-2005-0000-0000-0000000FF1CE}) (Version: 14.0.5130.5003 - Microsoft Corporation)
Microsoft Silverlight (HKLM\...\{89F4137D-6C26-4A84-BDB8-2E5A4BB71E00}) (Version: 5.1.30514.0 - Microsoft Corporation)
Microsoft SQL Server 2005 Compact Edition [ENU] (HKLM-x32\...\{F0B430D1-B6AA-473D-9B06-AA3DD01FD0B8}) (Version: 3.1.0000 - Microsoft Corporation)
Microsoft Visual C++ 2005 ATL Update kb973923 - x86 8.0.50727.4053 (HKLM-x32\...\{770657D0-A123-3C07-8E44-1C83EC895118}) (Version: 8.0.50727.4053 - Microsoft Corporation)
Microsoft Visual C++ 2005 Redistributable (HKLM-x32\...\{710f4c1c-cc18-4c49-8cbf-51240c89a1a2}) (Version: 8.0.61001 - Microsoft Corporation)
Microsoft Visual C++ 2008 ATL Update kb973924 - x64 9.0.30729.4148 (HKLM\...\{EE936C7A-EA40-31D5-9B65-8E3E089C3828}) (Version: 9.0.30729.4148 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - KB2467174 - x64 9.0.30729.5570 (HKLM\...\{8338783A-0968-3B85-AFC7-BAAE0A63DC50}) (Version: 9.0.30729.5570 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.17 (HKLM\...\{8220EEFE-38CD-377E-8595-13398D740ACE}) (Version: 9.0.30729 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.6161 (HKLM\...\{5FCE6D76-F5DC-37AB-B2B8-22AB8CEDB1D4}) (Version: 9.0.30729.6161 - Microsoft Corporation)
Microsoft Visual C++ 2013 Redistributable (x86) - 12.0.21005 (HKLM-x32\...\{ce085a78-074e-4823-8dc1-8a721b94b76d}) (Version: 12.0.21005.1 - Microsoft Corporation)
MobileMe Control Panel (HKLM\...\{6DD01FF3-63CE-436B-96DB-61363EAA4EB8}) (Version: 3.1.8.0 - Apple Inc.)
MSXML 4.0 SP2 (KB954430) (HKLM-x32\...\{86493ADD-824D-4B8E-BD72-8C5DCDC52A71}) (Version: 4.20.9870.0 - Microsoft Corporation)
MSXML 4.0 SP2 (KB973688) (HKLM-x32\...\{F662A8E6-F4DC-41A2-901E-8C11F044BDEC}) (Version: 4.20.9876.0 - Microsoft Corporation)
Multimedia Card Reader (HKLM-x32\...\InstallShield_{23B4636C-A780-4FEB-B4C9-A2564E9B9F7C}) (Version: 1.6.915.87 - Fitipower)
Multimedia Card Reader (x32 Version: 1.6.915.87 - Fitipower) Hidden
netbrdg (x32 Version: 7.01.0000.0001 - EASTMAN KODAK Company) Hidden
Nikon Message Center (HKLM-x32\...\{D2FCC1AE-6311-47C5-8130-C6C66D77DD71}) (Version: 0.92.000 - Nikon)
Nikon Transfer (HKLM-x32\...\{E9757890-7EC5-46C8-99AB-B00F07B6525C}) (Version: 1.5.3 - Nikon)
Norton Security Suite (HKLM-x32\...\N360) (Version: 21.6.0.32 - Symantec Corporation)
OfotoXMI (x32 Version: 8.02.1000.0001 - EASTMAN KODAK Company) Hidden
OverDrive Media Console (HKLM-x32\...\{7A9AB748-A66C-46C2-84CA-D3185727C9B0}) (Version: 3.3.1 - OverDrive, Inc.)
Pdf995 (installed by H&R Block) (HKLM-x32\...\Pdf995) (Version:  - )
PdfEdit995 (installed by H&R Block) (HKLM-x32\...\PdfEdit995) (Version:  - )
Realtek High Definition Audio Driver (HKLM-x32\...\{F132AF7F-7BCA-4EDE-8A7C-958108FE7DBC}) (Version: 6.0.1.6043 - Realtek Semiconductor Corp.)
Roxio Burn (HKLM-x32\...\{B2E47DE7-800B-40BB-BD1F-9F221C3AEE87}) (Version: 1.01 - Roxio)
SFR (x32 Version: 8.01.0000.0001 - Eastman Kodak Company) Hidden
SHASTA (x32 Version: 7.01.0000.0001 - EASTMAN KODAK Company) Hidden
Shutterfly Express Uploader (HKLM-x32\...\com.Shutterfly.ExpressUploader) (Version: 1.2.0.0 - Shutterfly, Inc.)
Shutterfly Express Uploader (x32 Version: 1.2.0 - Shutterfly, Inc.) Hidden
skin0001 (x32 Version: 8.02.0000.0001 - EASTMAN KODAK Company) Hidden
SKINXSDK (x32 Version: 8.02.0000.0001 - EASTMAN KODAK Company) Hidden
Skype Toolbars (HKLM-x32\...\{981029E0-7FC9-4CF3-AB39-6F133621921A}) (Version: 1.0.4051 - Skype Technologies S.A.)
Skype™ 6.11 (HKLM-x32\...\{4E76FF7E-AEBA-4C87-B788-CD47E5425B9D}) (Version: 6.11.102 - Skype Technologies S.A.)
staticcr (x32 Version: 8.02.0000.0001 - EASTMAN KODAK Company) Hidden
Update for 2007 Microsoft Office System (KB967642) (HKLM-x32\...\{91120000-0030-0000-0000-0000000FF1CE}_ENTERPRISER_{C444285D-5E4F-48A4-91DD-47AAAA68E92D}) (Version:  - Microsoft)
Visual C++ 2008 x86 Runtime - v9.0.30729.01 (HKLM-x32\...\{F333A33D-125C-32A2-8DCE-5C5D14231E27}.vc_x86runtime_30729_01) (Version: 9.0.30729.01 - Microsoft Corporation)
VPRINTOL (x32 Version: 8.02.0000.0001 - EASTMAN KODAK Company) Hidden
Windows Driver Package - Dynastream Innovations, Inc. ANT LibUSB Drivers (04/11/2012 1.2.40.201) (HKLM\...\F9D2A789F9CFF8CEC36B544F53877C80F1F73C46) (Version: 04/11/2012 1.2.40.201 - Dynastream Innovations, Inc.)
Windows Driver Package - Silicon Labs Software (DSI_SiUSBXp_3_1) USB  (02/06/2007 3.1) (HKLM\...\D1506E0025B5A3F9EB8270FE81C1EEDD9388B8A2) (Version: 02/06/2007 3.1 - Silicon Labs Software)
Windows Live Essentials (HKLM-x32\...\WinLiveSuite) (Version: 15.4.3502.0922 - Microsoft Corporation)
Windows Live Sync (HKLM-x32\...\{84EBDF39-4B33-49D7-A0BD-EB6E2C4E81C1}) (Version: 14.0.8089.726 - Microsoft Corporation)
WIRELESS (x32 Version: 8.02.0000.0001 - EASTMAN KODAK Company) Hidden
 
==================== Custom CLSID (selected items): ==========================
 
(If an entry is included in the fixlist, it will be removed from registry. Any eventual file will not be moved.)
 
 
==================== Restore Points  =========================
 
03-12-2014 22:35:41 Windows Update
 
==================== Hosts content: ==========================
 
(If needed Hosts: directive could be included in the fixlist to reset Hosts.)
 
2009-07-13 21:34 - 2009-06-10 16:00 - 00000824 ____N C:\Windows\system32\Drivers\etc\hosts
 
==================== Scheduled Tasks (whitelisted) =============
 
(If an entry is included in the fixlist, it will be removed from registry. Any associated file could be listed separately to be moved.)
 
Task: {112297B1-334A-4FB2-B0FF-10479D614F32} - System32\Tasks\PCDEventLauncher => C:\Program Files\Dell Support Center\sessionchecker.exe [2010-10-27] (PC-Doctor, Inc.)
Task: {17C4AA62-8383-44FA-8E67-76D2EF55DF6E} - System32\Tasks\Norton Security Suite\Norton Error Analyzer => C:\Program Files (x86)\Norton Security Suite\Engine\21.6.0.32\SymErr.exe [2014-01-30] (Symantec Corporation)
Task: {299DD2B0-A1D4-459D-BA00-269E33315990} - System32\Tasks\GoogleUpdateTaskMachineUA => C:\Program Files (x86)\Google\Update\GoogleUpdate.exe [2014-10-18] (Google Inc.)
Task: {2AECADE5-245C-469E-B363-21BBE935483D} - System32\Tasks\PCDoctorBackgroundMonitorTask => C:\Program Files\Dell Support Center\uaclauncher.exe [2010-10-27] (PC-Doctor, Inc.)
Task: {3484AAF5-9FA3-4065-B4DC-AF1D9A97ED88} - System32\Tasks\Ad-Aware Update (Weekly) => C:\Program Files (x86)\Lavasoft\Ad-Aware\Ad-AwareAdmin.exe
Task: {5D57DD03-0099-497A-99BB-3D0F6DF74542} - System32\Tasks\AdobeAAMUpdater-1.0-Buckley-Desktop-Jim => C:\Program Files (x86)\Common Files\Adobe\OOBE\PDApp\UWA\UpdaterStartupUtility.exe [2010-07-29] (Adobe Systems Incorporated)
Task: {6747ACD6-C865-4CB9-9B6C-DF1EE2D98C7A} - System32\Tasks\Norton WSC Integration => C:\Program Files (x86)\Norton Security Suite\Engine\21.6.0.32\WSCStub.exe [2014-09-21] (Symantec Corporation)
Task: {6CA58839-109E-487B-82A8-A57369956652} - System32\Tasks\SystemToolsDailyTest => C:\Program Files\Dell Support Center\pcdrcui.exe [2010-10-27] (PC-Doctor, Inc.)
Task: {8BC8EC4D-E044-40FB-AED8-67D39186157E} - System32\Tasks\GoogleUpdateTaskMachineCore => C:\Program Files (x86)\Google\Update\GoogleUpdate.exe [2014-10-18] (Google Inc.)
Task: {A520CA68-106E-41EA-B072-4A021ED57E2C} - System32\Tasks\Norton Security Suite\Norton Error Processor => C:\Program Files (x86)\Norton Security Suite\Engine\21.6.0.32\SymErr.exe [2014-01-30] (Symantec Corporation)
Task: {EBF90806-8E76-4CDD-8FB1-2797884DD4C7} - System32\Tasks\GarminUpdaterTask => C:\Program Files (x86)\Garmin\Express Self Updater\ExpressSelfUpdater.exe [2014-08-07] ()
Task: C:\Windows\Tasks\Ad-Aware Update (Weekly).job => C:\Program Files (x86)\Lavasoft\Ad-Aware\Ad-AwareAdmin.exe
Task: C:\Windows\Tasks\GoogleUpdateTaskMachineCore.job => C:\Program Files (x86)\Google\Update\GoogleUpdate.exe
Task: C:\Windows\Tasks\GoogleUpdateTaskMachineUA.job => C:\Program Files (x86)\Google\Update\GoogleUpdate.exe
Task: C:\Windows\Tasks\PCDoctorBackgroundMonitorTask.job => C:\Program Files\Dell Support Center\uaclauncher.exe
Task: C:\Windows\Tasks\SystemToolsDailyTest.job => C:\Program Files\Dell Support Center\pcdrcui.exe
 
==================== Loaded Modules (whitelisted) =============
 
2011-02-01 19:43 - 2006-10-19 21:44 - 00047616 _____ () C:\Windows\System32\pdf995mon64.dll
2011-01-20 14:12 - 2008-02-13 06:53 - 00139776 _____ () C:\Windows\system32\spool\PRTPROCS\x64\dldtdrpp.dll
2009-07-02 02:42 - 2009-07-02 07:42 - 00273408 _____ () C:\Windows\system32\spool\DRIVERS\x64\3\dldtdr.dll
2008-01-21 16:07 - 2008-01-21 21:07 - 00065536 _____ () C:\Windows\system32\spool\DRIVERS\x64\3\dldtCFG.DLL
2009-05-26 23:02 - 2009-05-27 04:02 - 01401856 _____ () C:\Windows\system32\spool\DRIVERS\x64\3\dldtptpc.dll
2009-07-02 02:44 - 2009-07-02 07:44 - 00196096 _____ () C:\Windows\system32\spool\DRIVERS\x64\3\dldtdrui.dll
2009-03-25 06:29 - 2009-03-25 11:29 - 00130048 _____ () C:\Windows\system32\spool\DRIVERS\x64\3\dldtPRPR.DLL
2007-03-01 23:01 - 2007-03-02 04:01 - 00738304 _____ () C:\Windows\system32\spool\DRIVERS\x64\3\dldtEDF.DLL
2007-01-08 04:33 - 2007-01-08 09:33 - 00118272 _____ () C:\Windows\system32\spool\DRIVERS\x64\3\dldtibuf.dll
2009-07-06 01:14 - 2009-07-06 06:14 - 00405504 _____ () C:\Windows\system32\spool\DRIVERS\x64\3\dldtppx.dll
2008-01-28 12:15 - 2008-01-28 17:15 - 01694720 _____ () C:\Windows\system32\spool\DRIVERS\x64\3\dldtHPEC.DLL
2007-05-28 21:41 - 2007-05-29 02:41 - 00193024 _____ () C:\Windows\system32\spool\DRIVERS\x64\3\dldtdatr.dll
2009-07-09 08:48 - 2009-07-09 13:48 - 01130152 _____ () C:\Windows\system32\spool\DRIVERS\x64\3\dldtPSWX.EXE
2009-03-25 06:26 - 2009-03-25 11:26 - 01057792 _____ () C:\Windows\system32\spool\DRIVERS\x64\3\dldtpsw.dll
2009-03-25 06:25 - 2009-03-25 11:25 - 00747520 _____ () C:\Windows\system32\spool\DRIVERS\x64\3\dldtutil.dll
2009-03-25 06:29 - 2009-03-25 11:29 - 00129024 _____ () C:\Windows\system32\spool\DRIVERS\x64\3\dldtjswr.dll
2009-04-27 23:59 - 2009-04-28 04:59 - 00029184 _____ () C:\Windows\system32\spool\DRIVERS\x64\3\dldttime.dll
2009-07-09 08:48 - 2009-07-09 13:48 - 01201832 _____ () C:\Windows\system32\spool\DRIVERS\x64\3\dldtJSWX.EXE
2008-01-21 16:07 - 2008-01-21 21:07 - 00065536 _____ () C:\Windows\system32\spool\DRIVERS\x64\3\dldtcfg.dll
2009-07-06 01:14 - 2009-07-06 06:14 - 01048064 _____ () C:\Windows\system32\spool\DRIVERS\x64\3\dldtcomx.dll
2009-03-25 06:26 - 2009-03-25 11:26 - 00275456 _____ () C:\Windows\system32\spool\DRIVERS\x64\3\dldtjsw.dll
2010-09-29 22:42 - 2010-07-21 10:36 - 00783680 _____ () C:\Program Files (x86)\Dell DataSafe Local Backup\Components\Scheduler\STService.exe
2011-01-24 16:49 - 2010-02-10 08:39 - 00672424 _____ () C:\Program Files (x86)\Dell V305\dldtmon.exe
2011-01-24 16:49 - 2010-02-10 08:39 - 00025256 _____ () C:\Program Files (x86)\Dell V305\dldtMsdMon.exe
2014-10-17 02:39 - 2014-10-17 02:39 - 00472576 _____ () C:\Windows\assembly\NativeImages_v2.0.50727_64\VistaBridgeLibrary\c29d8779b3a3599f44e21e017541cd0c\VistaBridgeLibrary.ni.dll
2014-01-20 13:17 - 2014-01-20 13:17 - 00073544 _____ () C:\Program Files (x86)\Common Files\Apple\Apple Application Support\zlib1.dll
2014-01-20 13:16 - 2014-01-20 13:16 - 01044808 _____ () C:\Program Files (x86)\Common Files\Apple\Apple Application Support\libxml2.dll
2010-09-29 22:42 - 2010-07-21 10:33 - 00058688 _____ () C:\Program Files (x86)\Dell DataSafe Local Backup\STCoreXml.dll
2010-09-29 22:42 - 2010-07-21 10:33 - 00116032 _____ () C:\Program Files (x86)\Dell DataSafe Local Backup\PSTVdsDisk.dll
2010-09-29 22:42 - 2010-07-21 10:33 - 00128320 _____ () C:\Program Files (x86)\Dell DataSafe Local Backup\STLog.dll
2014-10-14 18:00 - 2014-10-14 18:00 - 00548488 _____ () C:\Program Files (x86)\Constant Guard Protection Suite\sqlite3.DLL
2010-09-29 22:42 - 2010-07-21 10:33 - 01123648 _____ () C:\Program Files (x86)\Dell DataSafe Local Backup\LibXml2.dll
2010-09-29 22:42 - 2010-07-21 10:34 - 00079168 _____ () C:\Program Files (x86)\Dell DataSafe Local Backup\zlib1.dll
2010-09-29 22:42 - 2010-07-21 10:33 - 00234816 _____ () C:\Program Files (x86)\Dell DataSafe Local Backup\STFiles.dll
2010-09-29 22:42 - 2010-07-21 10:34 - 00075072 _____ () C:\Program Files (x86)\Dell DataSafe Local Backup\STRegistry.dll
2010-09-29 22:42 - 2010-07-21 10:33 - 00111936 _____ () C:\Program Files (x86)\Dell DataSafe Local Backup\STPE.dll
2010-09-29 22:42 - 2010-07-21 10:33 - 00121152 _____ () C:\Program Files (x86)\Dell DataSafe Local Backup\STNLS.dll
2011-01-24 16:49 - 2009-07-23 11:40 - 00380928 _____ () C:\Program Files (x86)\Dell V305\dldtscw.dll
2011-01-24 16:48 - 2008-01-21 21:05 - 00077906 _____ () C:\Program Files (x86)\Dell V305\dldtcfg.dll
2011-01-24 16:48 - 2007-05-29 02:39 - 00589824 _____ () C:\Program Files (x86)\Dell V305\dldtdatr.dll
2011-01-24 16:49 - 2009-07-23 11:41 - 00782336 _____ () C:\Program Files (x86)\Dell V305\dldtDRS.dll
2011-01-24 16:49 - 2009-05-14 08:57 - 00081920 _____ () C:\Program Files (x86)\Dell V305\dldtcaps.dll
2011-01-24 16:49 - 2007-11-13 14:13 - 00069632 _____ () C:\Program Files (x86)\Dell V305\dldtcnv4.dll
2011-01-24 16:49 - 2009-05-14 08:51 - 00151552 _____ () C:\Program Files (x86)\Dell V305\dldtmonr.dll
2011-01-24 16:49 - 2010-02-02 03:30 - 00028672 _____ () C:\Program Files (x86)\Dell V305\App4R.Monitor.Common.dll
2011-01-24 16:49 - 2010-02-02 03:30 - 00036864 _____ () C:\Program Files (x86)\Dell V305\App4R.Monitor.Core.dll
2011-01-24 16:49 - 2010-02-02 03:29 - 00061440 _____ () C:\Program Files (x86)\Dell V305\app4r.devmons.mcmdevmon.dll
2011-01-24 16:49 - 2007-11-22 03:55 - 00011776 _____ () C:\Program Files (x86)\Dell V305\app4r.devmons.mcmdevmon.autoplayutil.dll
2013-09-14 00:51 - 2013-09-14 00:51 - 00087952 _____ () C:\Program Files (x86)\Common Files\Apple\Internet Services\zlib1.dll
2013-09-14 00:50 - 2013-09-14 00:50 - 01242952 _____ () C:\Program Files (x86)\Common Files\Apple\Internet Services\libxml2.dll
2014-12-03 19:53 - 2014-11-25 01:39 - 01077064 _____ () C:\Program Files (x86)\Google\Chrome\Application\39.0.2171.71\libglesv2.dll
2014-12-03 19:53 - 2014-11-25 01:39 - 00211272 _____ () C:\Program Files (x86)\Google\Chrome\Application\39.0.2171.71\libegl.dll
2014-12-03 19:53 - 2014-11-25 01:39 - 01677128 _____ () C:\Program Files (x86)\Google\Chrome\Application\39.0.2171.71\ffmpegsumo.dll
 
==================== Alternate Data Streams (whitelisted) =========
 
(If an entry is included in the fixlist, only the Alternate Data Streams will be removed.)
 
 
==================== Safe Mode (whitelisted) ===================
 
(If an item is included in the fixlist, it will be removed from the registry. The "AlternateShell" will be restored.)
 
HKLM\SYSTEM\CurrentControlSet\Control\SafeBoot\Network\GoToAssist => ""="Service"
 
==================== EXE Association (whitelisted) =============
 
(If an entry is included in the fixlist, the default will be restored. None default entries will be removed.)
 
 
==================== MSCONFIG/TASK MANAGER disabled items =========
 
(Currently there is no automatic fix for this section.)
 
 
========================= Accounts: ==========================
 
Administrator (S-1-5-21-2435796967-1277016954-618236942-500 - Administrator - Disabled)
Dan (S-1-5-21-2435796967-1277016954-618236942-1004 - Administrator - Enabled) => C:\Users\Dan
Guest (S-1-5-21-2435796967-1277016954-618236942-501 - Limited - Disabled)
HomeGroupUser$ (S-1-5-21-2435796967-1277016954-618236942-1002 - Limited - Enabled)
Jim (S-1-5-21-2435796967-1277016954-618236942-1003 - Administrator - Enabled) => C:\Users\Jim
Julie (S-1-5-21-2435796967-1277016954-618236942-1001 - Administrator - Enabled) => C:\Users\Julie
Lauren (S-1-5-21-2435796967-1277016954-618236942-1005 - Administrator - Enabled) => C:\Users\Lauren
 
==================== Faulty Device Manager Devices =============
 
 
==================== Event log errors: =========================
 
Application errors:
==================
Error: (12/05/2014 09:36:08 AM) (Source: Application Hang) (EventID: 1002) (User: )
Description: The program inststub.exe version 21.6.0.32 stopped interacting with Windows and was closed. To see if more information about the problem is available, check the problem history in the Action Center control panel.
 
Process ID: 1af0
 
Start Time: 01d010987ffb1396
 
Termination Time: 5
 
Application Path: C:\Program Files (x86)\NortonInstaller\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\N360\70512b0b\21.6.0.32\inststub.exe
 
Report Id:
 
Error: (12/05/2014 09:07:33 AM) (Source: PC-Doctor) (EventID: 1) (User: )
Description: (7700) Asapi: (09:07:33:8020)(7700) enumerator - Error -- 118 pcdrsysinfosoftware: Module timed out after 121425 milliseconds and was terminated
 
Error: (12/05/2014 09:07:33 AM) (Source: PC-Doctor) (EventID: 1) (User: )
Description: (7700) Asapi: (09:07:33:8020)(7700) Matrix.ModuleImp - Error -- 52 Unable to get information from module due to failed exec.
 
Error: (12/05/2014 09:07:33 AM) (Source: PC-Doctor) (EventID: 1) (User: )
Description: (7700) Asapi: (09:07:33:7920)(7700) libCommon.System.Windows - Error -- 720 execAndGetPipeData(./pcdrsysinfosoftware.p5x) readFromPipeTimed failed, killing: 10876
 
Error: (12/05/2014 09:07:33 AM) (Source: PC-Doctor) (EventID: 1) (User: )
Description: (7700) Asapi: (09:07:33:7900)(7700) libCommon.System.Windows - Error -- 629 readFromPipeTimed(644) timed out after 119998 totalBytes: 0
 
Error: (12/05/2014 08:45:39 AM) (Source: Application Error) (EventID: 1000) (User: )
Description: Faulting application name: MobileMeServices.exe, version: 1.6.65.0, time stamp: 0x4cafa71a
Faulting module name: KERNELBASE.dll, version: 6.1.7601.18409, time stamp: 0x53159a86
Exception code: 0xc06d007e
Fault offset: 0x0000c42d
Faulting process id: 0xe40
Faulting application start time: 0xMobileMeServices.exe0
Faulting application path: MobileMeServices.exe1
Faulting module path: MobileMeServices.exe2
Report Id: MobileMeServices.exe3
 
Error: (12/05/2014 08:43:39 AM) (Source: Application Error) (EventID: 1000) (User: )
Description: Faulting application name: MobileMeServices.exe, version: 1.6.65.0, time stamp: 0x4cafa71a
Faulting module name: KERNELBASE.dll, version: 6.1.7601.18409, time stamp: 0x53159a86
Exception code: 0xc06d007e
Fault offset: 0x0000c42d
Faulting process id: 0x92c
Faulting application start time: 0xMobileMeServices.exe0
Faulting application path: MobileMeServices.exe1
Faulting module path: MobileMeServices.exe2
Report Id: MobileMeServices.exe3
 
Error: (12/04/2014 08:41:57 AM) (Source: Application Error) (EventID: 1000) (User: )
Description: Faulting application name: MobileMeServices.exe, version: 1.6.65.0, time stamp: 0x4cafa71a
Faulting module name: KERNELBASE.dll, version: 6.1.7601.18409, time stamp: 0x53159a86
Exception code: 0xc06d007e
Fault offset: 0x0000c42d
Faulting process id: 0x648
Faulting application start time: 0xMobileMeServices.exe0
Faulting application path: MobileMeServices.exe1
Faulting module path: MobileMeServices.exe2
Report Id: MobileMeServices.exe3
 
Error: (12/04/2014 08:41:24 AM) (Source: Application Error) (EventID: 1000) (User: )
Description: Faulting application name: MobileMeServices.exe, version: 1.6.65.0, time stamp: 0x4cafa71a
Faulting module name: KERNELBASE.dll, version: 6.1.7601.18409, time stamp: 0x53159a86
Exception code: 0xc06d007e
Fault offset: 0x0000c42d
Faulting process id: 0x7dc
Faulting application start time: 0xMobileMeServices.exe0
Faulting application path: MobileMeServices.exe1
Faulting module path: MobileMeServices.exe2
Report Id: MobileMeServices.exe3
 
Error: (12/04/2014 07:12:27 AM) (Source: Application Error) (EventID: 1000) (User: )
Description: Faulting application name: iexplore.exe, version: 11.0.9600.17420, time stamp: 0x4a5bce11
Faulting module name: MSHTML.dll, version: 11.0.9600.17420, time stamp: 0x545ae63c
Exception code: 0xc00000fd
Fault offset: 0x0014cb5c
Faulting process id: 0x203c
Faulting application start time: 0xiexplore.exe0
Faulting application path: iexplore.exe1
Faulting module path: iexplore.exe2
Report Id: iexplore.exe3
 
 
System errors:
=============
Error: (12/05/2014 10:08:56 AM) (Source: WMPNetworkSvc) (EventID: 14332) (User: )
Description: WMPNetworkSvc0x80004005
 
Error: (12/05/2014 10:07:38 AM) (Source: VDS Basic Provider) (EventID: 1) (User: )
Description: Unexpected failure. Error code: D@01010004
 
Error: (12/05/2014 10:07:38 AM) (Source: VDS Basic Provider) (EventID: 1) (User: )
Description: Unexpected failure. Error code: D@01010004
 
Error: (12/05/2014 10:06:44 AM) (Source: Service Control Manager) (EventID: 7000) (User: )
Description: The dldtCATSCustConnectService service failed to start due to the following error: 
%%1053
 
Error: (12/05/2014 10:06:44 AM) (Source: Service Control Manager) (EventID: 7009) (User: )
Description: A timeout was reached (30000 milliseconds) while waiting for the dldtCATSCustConnectService service to connect.
 
Error: (12/05/2014 10:04:15 AM) (Source: Service Control Manager) (EventID: 7043) (User: )
Description: The Windows Update service did not shut down properly after receiving a preshutdown control.
 
Error: (12/05/2014 09:59:45 AM) (Source: Service Control Manager) (EventID: 7022) (User: )
Description: The Windows Update service hung on starting.
 
Error: (12/05/2014 09:52:39 AM) (Source: VDS Basic Provider) (EventID: 1) (User: )
Description: Unexpected failure. Error code: D@01010004
 
Error: (12/05/2014 09:52:38 AM) (Source: VDS Basic Provider) (EventID: 1) (User: )
Description: Unexpected failure. Error code: D@01010004
 
Error: (12/05/2014 09:51:51 AM) (Source: Service Control Manager) (EventID: 7000) (User: )
Description: The dldtCATSCustConnectService service failed to start due to the following error: 
%%1053
 
 
Microsoft Office Sessions:
=========================
Error: (04/15/2014 05:46:04 PM) (Source: Microsoft Office 12 Sessions) (EventID: 7001) (User: )
Description: ID: 6, Application Name: Microsoft Office Outlook, Application Version: 12.0.6691.5000, Microsoft Office Version: 12.0.6612.1000. This session lasted 83845 seconds with 900 seconds of active time.  This session ended with a crash.
 
Error: (03/10/2011 09:40:56 PM) (Source: Microsoft Office 12 Sessions) (EventID: 7001) (User: )
Description: ID: 1, Application Name: Microsoft Office Excel, Application Version: 12.0.6545.5000, Microsoft Office Version: 12.0.6425.1000. This session lasted 11 seconds with 0 seconds of active time.  This session ended with a crash.
 
 
==================== Memory info =========================== 
 
Processor: Intel® Core™ i3 CPU 550 @ 3.20GHz
Percentage of memory in use: 39%
Total physical RAM: 7991.12 MB
Available physical RAM: 4856.42 MB
Total Pagefile: 15980.41 MB
Available Pagefile: 12742.05 MB
Total Virtual: 8192 MB
Available Virtual: 8191.84 MB
 
==================== Drives ================================
 
Drive c: (OS) (Fixed) (Total:921.59 GB) (Free:576.43 GB) NTFS
 
==================== MBR & Partition Table ==================
 
========================================================
Disk: 0 (Size: 931.5 GB) (Disk ID: 259D4594)
Partition 1: (Not Active) - (Size=39 MB) - (Type=DE)
Partition 2: (Active) - (Size=9.9 GB) - (Type=07 NTFS)
Partition 3: (Not Active) - (Size=921.6 GB) - (Type=07 NTFS)
 
==================== End Of Log ============================
ADDITION.txt
FRST.txt


#8 StanFF

StanFF

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Posted 07 December 2014 - 02:54 AM

Hello starbusrt1989,

You have pasted the contents of fixlist.txt, not the Fixlog.txt file that was created after the execution of the script with FRST. Please, paste the contents of Fixlog.txt in your next reply.

Thank you for the other logs. They do present to me some interesting information. I want to run an additional scan on your system.

 

********************

 

Please, download RogueKiller and save it to your Desktop.

Note: Before you continue, please, make sure that you have stopped any running programs and disconnected any attached USB drives.

  • Right-click on tool's icon and choose Run As Administrator.
  • When the automatic scan has finished, please, push the Scan button.
  • When the status box shows that scan has finished, please, push the Report button to display the content of the log file.

Note: The log file can be found in the following directory too: C:\ProgramData\RogueKiller\Logs . It will have the following name structure - RKreport_SCN_mmddyyyy_hhmmss.log

  • When ready, please, close the program.

Please, copy the content of the log and paste it in your next reply.

 

********************

 

In your next post, I will be waiting for:

  • Fixlog.txt
  • Log from RogueKiller.

Regards,

Stan

 

"There isn't a person anywhere who isn't capable of doing more than he thinks he can." - Henry Ford

 

 

 

 

 


#9 starbusrt1989

starbusrt1989
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Posted 07 December 2014 - 09:15 AM

Sorry for the error last time!  I am posting the fixlog.txt from two days ago and the log of RogueKiller that I ran today.   I hope that these will give you the information you need.  I appreciate your patience and await your reply.

 

Fixlog.txt

 

Fix result of Farbar Recovery Tool (FRST written by Farbar) (x64) Version: 03-12-2014

Ran by Julie at 2014-12-05 09:21:48 Run:1
Running from C:\Users\Julie\Downloads
Loaded Profile: Julie (Available profiles: Julie & Jim & Dan & Lauren)
Boot Mode: Normal
==============================================
 
Content of fixlist:
*****************
CloseProcesses:
HKU\S-1-5-21-2435796967-1277016954-618236942-1001\...\Run: [Nzylxabkjp] => regsvr32.exe /s "C:\Users\Julie\AppData\Local\Temp\2dc0\AppData\Local\Microsoft\Nzylxabkjp.dll" <===== ATTENTION
HKU\S-1-5-21-2435796967-1277016954-618236942-1001\...A8F59079A8D5}\localserver32: rundll32.exe javascript:"\..\mshtml,RunHTMLApplication ";eval("epdvnfou/xsjuf)(=tdsjqu!mbohvbhf>ktds (the data entry has 239 more characters). <==== Poweliks!
Toolbar: HKU\S-1-5-21-2435796967-1277016954-618236942-1001 -> No Name - {21FA44EF-376D-4D53-9B0F-8A89D3229068} -  No File
Toolbar: HKU\S-1-5-21-2435796967-1277016954-618236942-1001 -> No Name - {7FEBEFE3-6B19-4349-98D2-FFB09D4B49CA} -  No File
FF Extension: No Name - C:\Program Files\Mozilla Firefox\extensions\{CAFEEFAC-0016-0000-0013-ABCDEFFEDCBA} [Not Found]
FF Extension: No Name - C:\Program Files\Java\jre6\lib\deploy\jqs\ff [Not Found]
FF Extension: No Name - C:\Documents and Settings\JB\Application Data\Mozilla\Firefox\Profiles\ukt7bprp.default\extensions\{20a82645-c095-46ed-80e3-08825760534b} [Not Found]
FF Extension: No Name - C:\Documents and Settings\All Users\Application Data\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\Norton\IPSFFPlgn [Not Found]
FF Extension: No Name - C:\Documents and Settings\All Users\Application Data\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\Norton\coFFPlgn [Not Found]
FF Extension: No Name - C:\Program Files\Real\RealPlayer\browserrecord\firefox\ext [Not Found]
CHR DefaultSuggestURL: Default -> {google:baseSuggestURL}search?{google:searchFieldtrialParameter}client={google:suggestClient}&gs_ri={google:suggestRid}&xssi=t&q={searchTerms}&{google:inputType}{google:cursorPosition}{google:currentPageUrl}{google:pageClassification}{google:searchVersion}{google:sessionToken}{google:prefetchQuery}sugkey={google:suggestAPIKeyParameter}
FF Extension: No Name - C:\Program Files\Mozilla Firefox\extensions\{972ce4c6-7e08-4474-a285-3208198ce6fd} [Not Found]
CHR Plugin: (Chrome PDF Viewer) - C:\Program Files (x86)\Google\Chrome\Application\39.0.2171.71\pdf.dll No File
CHR Plugin: (Google Gears 0.5.33.0) - C:\Program Files (x86)\Google\Chrome\Application\39.0.2171.71\gears.dll No File
CHR Plugin: (Shockwave Flash) - C:\Program Files (x86)\Google\Chrome\Application\39.0.2171.71\gcswf32.dll No File
CHR Plugin: (Adobe Acrobat) - C:\Program Files (x86)\Adobe\Reader 9.0\Reader\Browser\nppdf32.dll No File
CHR Plugin: (Java Deployment Toolkit 6.0.220.4) - C:\Program Files (x86)\Java\jre6\bin\new_plugin\npdeployJava1.dll No File
CHR Plugin: (Java™ Platform SE 6 U22) - C:\Program Files (x86)\Java\jre6\bin\new_plugin\npjp2.dll No File
CHR Plugin: (QuickTime Plug-in 7.6.9) - C:\Program Files (x86)\QuickTime\plugins\npqtplugin.dll No File
CHR Plugin: (QuickTime Plug-in 7.6.9) - C:\Program Files (x86)\QuickTime\plugins\npqtplugin2.dll No File
CHR Plugin: (QuickTime Plug-in 7.6.9) - C:\Program Files (x86)\QuickTime\plugins\npqtplugin3.dll No File
CHR Plugin: (QuickTime Plug-in 7.6.9) - C:\Program Files (x86)\QuickTime\plugins\npqtplugin4.dll No File
CHR Plugin: (QuickTime Plug-in 7.6.9) - C:\Program Files (x86)\QuickTime\plugins\npqtplugin5.dll No File
CHR Plugin: (QuickTime Plug-in 7.6.9) - C:\Program Files (x86)\QuickTime\plugins\npqtplugin6.dll No File
CHR Plugin: (QuickTime Plug-in 7.6.9) - C:\Program Files (x86)\QuickTime\plugins\npqtplugin7.dll No File
CHR Plugin: (Google Update) - C:\Program Files (x86)\Google\Update\1.2.183.39\npGoogleOneClick8.dll No File
CHR Plugin: (Silverlight Plug-In) - c:\Program Files (x86)\Microsoft Silverlight\4.0.51204.0\npctrl.dll No File
CHR Plugin: (Default Plug-in) - default_plugin No File
CustomCLSID: HKU\S-1-5-21-2435796967-1277016954-618236942-1001_Classes\CLSID\{0F22A205-CFB0-4679-8499-A6F44A80A208}\InprocServer32 -> C:\Users\Julie\AppData\Local\Google\Update\1.3.25.5\psuser_64.dll No File
CustomCLSID: HKU\S-1-5-21-2435796967-1277016954-618236942-1001_Classes\CLSID\{355EC88A-02E2-4547-9DEE-F87426484BD1}\InprocServer32 -> C:\Users\Julie\AppData\Local\Google\Update\1.3.23.9\psuser_64.dll No File
CustomCLSID: HKU\S-1-5-21-2435796967-1277016954-618236942-1001_Classes\CLSID\{90B3DFBF-AF6A-4EA0-8899-F332194690F8}\InprocServer32 -> C:\Users\Julie\AppData\Local\Google\Update\1.3.24.15\psuser_64.dll No File
CustomCLSID: HKU\S-1-5-21-2435796967-1277016954-618236942-1001_Classes\CLSID\{E8CF3E55-F919-49D9-ABC0-948E6CB34B9F}\InprocServer32 -> C:\Users\Julie\AppData\Local\Google\Update\1.3.25.5\psuser_64.dll No File
CustomCLSID: HKU\S-1-5-21-2435796967-1277016954-618236942-1001_Classes\CLSID\{FE498BAB-CB4C-4F88-AC3F-3641AAAF5E9E}\InprocServer32 -> C:\Users\Julie\AppData\Local\Google\Update\1.3.24.7\psuser_64.dll No File
CustomCLSID: HKU\S-1-5-21-2435796967-1277016954-618236942-1001_Classes\CLSID\{AB8902B4-09CA-4bb6-B78D-A8F59079A8D5}\localserver32 -> rundll32.exe javascript:"\..\mshtml,RunHTMLApplication ";eval("epdvnfou/xsjuf)(=tdsjqu!mbohvbhf>ktds (the data entry has 247 more characters). <==== Poweliks?
C:\Users\Julie\AppData\Local\Temp\2dc0
C:\Users\Julie\AppData\LocalLow\Sun\xrnfviaks
cmd: del /Q /F C:\PROGRAMDATA\SPL????.tmp
*****************
 
Processes closed successfully.
HKU\S-1-5-21-2435796967-1277016954-618236942-1001\Software\Microsoft\Windows\CurrentVersion\Run\\Nzylxabkjp => Value not found.
"HKU\S-1-5-21-2435796967-1277016954-618236942-1001\Software\Classes\CLSID\{AB8902B4-09CA-4bb6-B78D-A8F59079A8D5}\localserver32" => Key Deleted Successfully.
"HKU\S-1-5-21-2435796967-1277016954-618236942-1001\Software\Classes\CLSID\{AB8902B4-09CA-4bb6-B78D-A8F59079A8D5}" => Key deleted successfully.
HKU\S-1-5-21-2435796967-1277016954-618236942-1001\Software\Microsoft\Internet Explorer\Toolbar\WebBrowser\\{21FA44EF-376D-4D53-9B0F-8A89D3229068} => value deleted successfully.
"HKCR\CLSID\{21FA44EF-376D-4D53-9B0F-8A89D3229068}" => Key not found.
HKU\S-1-5-21-2435796967-1277016954-618236942-1001\Software\Microsoft\Internet Explorer\Toolbar\WebBrowser\\{7FEBEFE3-6B19-4349-98D2-FFB09D4B49CA} => Value not found.
"HKCR\CLSID\{7FEBEFE3-6B19-4349-98D2-FFB09D4B49CA}" => Key deleted successfully.
C:\Program Files\Mozilla Firefox\extensions\{CAFEEFAC-0016-0000-0013-ABCDEFFEDCBA} not found.
C:\Program Files\Java\jre6\lib\deploy\jqs\ff not found.
C:\Documents and Settings\JB\Application Data\Mozilla\Firefox\Profiles\ukt7bprp.default\extensions\{20a82645-c095-46ed-80e3-08825760534b} not found.
C:\Documents and Settings\All Users\Application Data\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\Norton\IPSFFPlgn not found.
C:\Documents and Settings\All Users\Application Data\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\Norton\coFFPlgn not found.
C:\Program Files\Real\RealPlayer\browserrecord\firefox\ext not found.
Chrome DefaultSuggestURL deleted successfully.
C:\Program Files\Mozilla Firefox\extensions\{972ce4c6-7e08-4474-a285-3208198ce6fd} not found.
C:\Program Files (x86)\Google\Chrome\Application\39.0.2171.71\pdf.dll => Moved successfully.
C:\Program Files (x86)\Google\Chrome\Application\39.0.2171.71\gears.dll not found.
C:\Program Files (x86)\Google\Chrome\Application\39.0.2171.71\gcswf32.dll not found.
C:\Program Files (x86)\Adobe\Reader 9.0\Reader\Browser\nppdf32.dll not found.
C:\Program Files (x86)\Java\jre6\bin\new_plugin\npdeployJava1.dll not found.
C:\Program Files (x86)\Java\jre6\bin\new_plugin\npjp2.dll not found.
C:\Program Files (x86)\QuickTime\plugins\npqtplugin.dll not found.
C:\Program Files (x86)\QuickTime\plugins\npqtplugin2.dll not found.
C:\Program Files (x86)\QuickTime\plugins\npqtplugin3.dll not found.
C:\Program Files (x86)\QuickTime\plugins\npqtplugin4.dll not found.
C:\Program Files (x86)\QuickTime\plugins\npqtplugin5.dll not found.
C:\Program Files (x86)\QuickTime\plugins\npqtplugin6.dll not found.
C:\Program Files (x86)\QuickTime\plugins\npqtplugin7.dll not found.
C:\Program Files (x86)\Google\Update\1.2.183.39\npGoogleOneClick8.dll not found.
c:\Program Files (x86)\Microsoft Silverlight\4.0.51204.0\npctrl.dll not found.
"HKU\S-1-5-21-2435796967-1277016954-618236942-1001_Classes\CLSID\{0F22A205-CFB0-4679-8499-A6F44A80A208}" => Key deleted successfully.
"HKU\S-1-5-21-2435796967-1277016954-618236942-1001_Classes\CLSID\{355EC88A-02E2-4547-9DEE-F87426484BD1}" => Key deleted successfully.
"HKU\S-1-5-21-2435796967-1277016954-618236942-1001_Classes\CLSID\{90B3DFBF-AF6A-4EA0-8899-F332194690F8}" => Key deleted successfully.
"HKU\S-1-5-21-2435796967-1277016954-618236942-1001_Classes\CLSID\{E8CF3E55-F919-49D9-ABC0-948E6CB34B9F}" => Key deleted successfully.
"HKU\S-1-5-21-2435796967-1277016954-618236942-1001_Classes\CLSID\{FE498BAB-CB4C-4F88-AC3F-3641AAAF5E9E}" => Key deleted successfully.
"HKU\S-1-5-21-2435796967-1277016954-618236942-1001_Classes\CLSID\{AB8902B4-09CA-4bb6-B78D-A8F59079A8D5}" => Key not found.
C:\Users\Julie\AppData\Local\Temp\2dc0 => Moved successfully.
C:\Users\Julie\AppData\LocalLow\Sun\xrnfviaks => Moved successfully.
 
=========  del /Q /F C:\PROGRAMDATA\SPL????.tmp =========
 
 
========= End of CMD: =========
 
 
 
The system needed a reboot. 
 
==== End of Fixlog ====
 
 
 
And now RogueKiller log:
 
RogueKiller V10.0.8.0 [Nov 20 2014] by Adlice Software
 
Operating System : Windows 7 (6.1.7601 Service Pack 1) 64 bits version
Started in : Normal mode
User : Julie [Administrator]
Mode : Scan -- Date : 12/07/2014  08:59:32
 
¤¤¤ Processes : 0 ¤¤¤
 
¤¤¤ Registry : 48 ¤¤¤
[Suspicious.Path] (X64) HKEY_USERS\S-1-5-21-2435796967-1277016954-618236942-1003\Software\Microsoft\Windows\CurrentVersion\Run | 9h0encusue47 : C:\Users\Jim\AppData\Local\Temp\w1  -> Found
[Suspicious.Path] (X86) HKEY_USERS\S-1-5-21-2435796967-1277016954-618236942-1003\Software\Microsoft\Windows\CurrentVersion\Run | 9h0encusue47 : C:\Users\Jim\AppData\Local\Temp\w1  -> Found
[PUM.HomePage] (X64) HKEY_USERS\S-1-5-21-2435796967-1277016954-618236942-1001\Software\Microsoft\Internet Explorer\Main | Start Page : http://xfinity.comcast.net/news/  -> Found
[PUM.HomePage] (X86) HKEY_USERS\S-1-5-21-2435796967-1277016954-618236942-1001\Software\Microsoft\Internet Explorer\Main | Start Page : http://xfinity.comcast.net/news/  -> Found
[PUM.HomePage] (X64) HKEY_USERS\S-1-5-21-2435796967-1277016954-618236942-1003\Software\Microsoft\Internet Explorer\Main | Start Page : http://google.com/  -> Found
[PUM.HomePage] (X86) HKEY_USERS\S-1-5-21-2435796967-1277016954-618236942-1003\Software\Microsoft\Internet Explorer\Main | Start Page : http://google.com/  -> Found
[PUM.HomePage] (X64) HKEY_USERS\S-1-5-21-2435796967-1277016954-618236942-1004\Software\Microsoft\Internet Explorer\Main | Start Page : http://xfinity.com/news  -> Found
[PUM.HomePage] (X86) HKEY_USERS\S-1-5-21-2435796967-1277016954-618236942-1004\Software\Microsoft\Internet Explorer\Main | Start Page : http://xfinity.com/news  -> Found
[PUM.HomePage] (X64) HKEY_USERS\S-1-5-21-2435796967-1277016954-618236942-1005\Software\Microsoft\Internet Explorer\Main | Start Page : http://www.comcast.net/  -> Found
[PUM.HomePage] (X86) HKEY_USERS\S-1-5-21-2435796967-1277016954-618236942-1005\Software\Microsoft\Internet Explorer\Main | Start Page : http://www.comcast.net/  -> Found
[PUM.SearchPage] (X64) HKEY_USERS\S-1-5-21-2435796967-1277016954-618236942-1003\Software\Microsoft\Internet Explorer\Main | Search Page : http://www.microsoft.com/isapi/redir.dll?prd=ie&ar=iesearch  -> Found
[PUM.SearchPage] (X86) HKEY_USERS\S-1-5-21-2435796967-1277016954-618236942-1003\Software\Microsoft\Internet Explorer\Main | Search Page : http://www.microsoft.com/isapi/redir.dll?prd=ie&ar=iesearch  -> Found
[PUM.SearchPage] (X64) HKEY_USERS\S-1-5-21-2435796967-1277016954-618236942-1004\Software\Microsoft\Internet Explorer\Main | Search Page : http://www.microsoft.com/isapi/redir.dll?prd=ie&ar=iesearch  -> Found
[PUM.SearchPage] (X86) HKEY_USERS\S-1-5-21-2435796967-1277016954-618236942-1004\Software\Microsoft\Internet Explorer\Main | Search Page : http://www.microsoft.com/isapi/redir.dll?prd=ie&ar=iesearch  -> Found
[PUM.SearchPage] (X64) HKEY_USERS\S-1-5-21-2435796967-1277016954-618236942-1005\Software\Microsoft\Internet Explorer\Main | Search Page : http://www.microsoft.com/isapi/redir.dll?prd=ie&ar=iesearch  -> Found
[PUM.SearchPage] (X86) HKEY_USERS\S-1-5-21-2435796967-1277016954-618236942-1005\Software\Microsoft\Internet Explorer\Main | Search Page : http://www.microsoft.com/isapi/redir.dll?prd=ie&ar=iesearch  -> Found
[PUM.StartMenu] (X64) HKEY_USERS\S-1-5-21-2435796967-1277016954-618236942-1001\Software\Microsoft\Windows\CurrentVersion\Explorer\Advanced | Start_ShowRecentDocs : 2  -> Found
[PUM.StartMenu] (X86) HKEY_USERS\S-1-5-21-2435796967-1277016954-618236942-1001\Software\Microsoft\Windows\CurrentVersion\Explorer\Advanced | Start_ShowRecentDocs : 2  -> Found
[PUM.DesktopIcons] (X64) HKEY_USERS\S-1-5-21-2435796967-1277016954-618236942-1001\Software\Microsoft\Windows\CurrentVersion\Explorer\HideDesktopIcons\ClassicStartMenu | {20D04FE0-3AEA-1069-A2D8-08002B30309D} : 1  -> Found
[PUM.DesktopIcons] (X86) HKEY_USERS\S-1-5-21-2435796967-1277016954-618236942-1001\Software\Microsoft\Windows\CurrentVersion\Explorer\HideDesktopIcons\ClassicStartMenu | {20D04FE0-3AEA-1069-A2D8-08002B30309D} : 1  -> Found
[PUM.DesktopIcons] (X64) HKEY_USERS\S-1-5-21-2435796967-1277016954-618236942-1003\Software\Microsoft\Windows\CurrentVersion\Explorer\HideDesktopIcons\ClassicStartMenu | {645FF040-5081-101B-9F08-00AA002F954E} : 1  -> Found
[PUM.DesktopIcons] (X64) HKEY_USERS\S-1-5-21-2435796967-1277016954-618236942-1003\Software\Microsoft\Windows\CurrentVersion\Explorer\HideDesktopIcons\ClassicStartMenu | {20D04FE0-3AEA-1069-A2D8-08002B30309D} : 1  -> Found
[PUM.DesktopIcons] (X86) HKEY_USERS\S-1-5-21-2435796967-1277016954-618236942-1003\Software\Microsoft\Windows\CurrentVersion\Explorer\HideDesktopIcons\ClassicStartMenu | {645FF040-5081-101B-9F08-00AA002F954E} : 1  -> Found
[PUM.DesktopIcons] (X86) HKEY_USERS\S-1-5-21-2435796967-1277016954-618236942-1003\Software\Microsoft\Windows\CurrentVersion\Explorer\HideDesktopIcons\ClassicStartMenu | {20D04FE0-3AEA-1069-A2D8-08002B30309D} : 1  -> Found
[PUM.DesktopIcons] (X64) HKEY_USERS\S-1-5-21-2435796967-1277016954-618236942-1004\Software\Microsoft\Windows\CurrentVersion\Explorer\HideDesktopIcons\ClassicStartMenu | {645FF040-5081-101B-9F08-00AA002F954E} : 1  -> Found
[PUM.DesktopIcons] (X64) HKEY_USERS\S-1-5-21-2435796967-1277016954-618236942-1004\Software\Microsoft\Windows\CurrentVersion\Explorer\HideDesktopIcons\ClassicStartMenu | {20D04FE0-3AEA-1069-A2D8-08002B30309D} : 1  -> Found
[PUM.DesktopIcons] (X86) HKEY_USERS\S-1-5-21-2435796967-1277016954-618236942-1004\Software\Microsoft\Windows\CurrentVersion\Explorer\HideDesktopIcons\ClassicStartMenu | {645FF040-5081-101B-9F08-00AA002F954E} : 1  -> Found
[PUM.DesktopIcons] (X86) HKEY_USERS\S-1-5-21-2435796967-1277016954-618236942-1004\Software\Microsoft\Windows\CurrentVersion\Explorer\HideDesktopIcons\ClassicStartMenu | {20D04FE0-3AEA-1069-A2D8-08002B30309D} : 1  -> Found
[PUM.DesktopIcons] (X64) HKEY_USERS\S-1-5-21-2435796967-1277016954-618236942-1005\Software\Microsoft\Windows\CurrentVersion\Explorer\HideDesktopIcons\ClassicStartMenu | {645FF040-5081-101B-9F08-00AA002F954E} : 1  -> Found
[PUM.DesktopIcons] (X64) HKEY_USERS\S-1-5-21-2435796967-1277016954-618236942-1005\Software\Microsoft\Windows\CurrentVersion\Explorer\HideDesktopIcons\ClassicStartMenu | {20D04FE0-3AEA-1069-A2D8-08002B30309D} : 1  -> Found
[PUM.DesktopIcons] (X86) HKEY_USERS\S-1-5-21-2435796967-1277016954-618236942-1005\Software\Microsoft\Windows\CurrentVersion\Explorer\HideDesktopIcons\ClassicStartMenu | {645FF040-5081-101B-9F08-00AA002F954E} : 1  -> Found
[PUM.DesktopIcons] (X86) HKEY_USERS\S-1-5-21-2435796967-1277016954-618236942-1005\Software\Microsoft\Windows\CurrentVersion\Explorer\HideDesktopIcons\ClassicStartMenu | {20D04FE0-3AEA-1069-A2D8-08002B30309D} : 1  -> Found
[PUM.DesktopIcons] (X64) HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Explorer\HideDesktopIcons\NewStartPanel | {20D04FE0-3AEA-1069-A2D8-08002B30309D} : 1  -> Found
[PUM.DesktopIcons] (X64) HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Explorer\HideDesktopIcons\NewStartPanel | {59031a47-3f72-44a7-89c5-5595fe6b30ee} : 1  -> Found
[PUM.DesktopIcons] (X86) HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Explorer\HideDesktopIcons\NewStartPanel | {20D04FE0-3AEA-1069-A2D8-08002B30309D} : 1  -> Found
[PUM.DesktopIcons] (X86) HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Explorer\HideDesktopIcons\NewStartPanel | {59031a47-3f72-44a7-89c5-5595fe6b30ee} : 1  -> Found
[PUM.DesktopIcons] (X64) HKEY_USERS\S-1-5-21-2435796967-1277016954-618236942-1003\Software\Microsoft\Windows\CurrentVersion\Explorer\HideDesktopIcons\NewStartPanel | {645FF040-5081-101B-9F08-00AA002F954E} : 1  -> Found
[PUM.DesktopIcons] (X64) HKEY_USERS\S-1-5-21-2435796967-1277016954-618236942-1003\Software\Microsoft\Windows\CurrentVersion\Explorer\HideDesktopIcons\NewStartPanel | {20D04FE0-3AEA-1069-A2D8-08002B30309D} : 1  -> Found
[PUM.DesktopIcons] (X86) HKEY_USERS\S-1-5-21-2435796967-1277016954-618236942-1003\Software\Microsoft\Windows\CurrentVersion\Explorer\HideDesktopIcons\NewStartPanel | {645FF040-5081-101B-9F08-00AA002F954E} : 1  -> Found
[PUM.DesktopIcons] (X86) HKEY_USERS\S-1-5-21-2435796967-1277016954-618236942-1003\Software\Microsoft\Windows\CurrentVersion\Explorer\HideDesktopIcons\NewStartPanel | {20D04FE0-3AEA-1069-A2D8-08002B30309D} : 1  -> Found
[PUM.DesktopIcons] (X64) HKEY_USERS\S-1-5-21-2435796967-1277016954-618236942-1004\Software\Microsoft\Windows\CurrentVersion\Explorer\HideDesktopIcons\NewStartPanel | {645FF040-5081-101B-9F08-00AA002F954E} : 1  -> Found
[PUM.DesktopIcons] (X64) HKEY_USERS\S-1-5-21-2435796967-1277016954-618236942-1004\Software\Microsoft\Windows\CurrentVersion\Explorer\HideDesktopIcons\NewStartPanel | {20D04FE0-3AEA-1069-A2D8-08002B30309D} : 1  -> Found
[PUM.DesktopIcons] (X86) HKEY_USERS\S-1-5-21-2435796967-1277016954-618236942-1004\Software\Microsoft\Windows\CurrentVersion\Explorer\HideDesktopIcons\NewStartPanel | {645FF040-5081-101B-9F08-00AA002F954E} : 1  -> Found
[PUM.DesktopIcons] (X86) HKEY_USERS\S-1-5-21-2435796967-1277016954-618236942-1004\Software\Microsoft\Windows\CurrentVersion\Explorer\HideDesktopIcons\NewStartPanel | {20D04FE0-3AEA-1069-A2D8-08002B30309D} : 1  -> Found
[PUM.DesktopIcons] (X64) HKEY_USERS\S-1-5-21-2435796967-1277016954-618236942-1005\Software\Microsoft\Windows\CurrentVersion\Explorer\HideDesktopIcons\NewStartPanel | {645FF040-5081-101B-9F08-00AA002F954E} : 1  -> Found
[PUM.DesktopIcons] (X64) HKEY_USERS\S-1-5-21-2435796967-1277016954-618236942-1005\Software\Microsoft\Windows\CurrentVersion\Explorer\HideDesktopIcons\NewStartPanel | {20D04FE0-3AEA-1069-A2D8-08002B30309D} : 1  -> Found
[PUM.DesktopIcons] (X86) HKEY_USERS\S-1-5-21-2435796967-1277016954-618236942-1005\Software\Microsoft\Windows\CurrentVersion\Explorer\HideDesktopIcons\NewStartPanel | {645FF040-5081-101B-9F08-00AA002F954E} : 1  -> Found
[PUM.DesktopIcons] (X86) HKEY_USERS\S-1-5-21-2435796967-1277016954-618236942-1005\Software\Microsoft\Windows\CurrentVersion\Explorer\HideDesktopIcons\NewStartPanel | {20D04FE0-3AEA-1069-A2D8-08002B30309D} : 1  -> Found
 
¤¤¤ Tasks : 0 ¤¤¤
 
¤¤¤ Files : 0 ¤¤¤
 
¤¤¤ Hosts File : 0 ¤¤¤
 
¤¤¤ Antirootkit : 0 (Driver: Not loaded [0xc000036b]) ¤¤¤
 
¤¤¤ Web browsers : 0 ¤¤¤
 
¤¤¤ MBR Check : ¤¤¤
+++++ PhysicalDrive0: WDC WD1001FAES-75W7A0 ATA Device +++++
--- User ---
[MBR] 6b634d30610477ed0cb710d966a5cb35
[BSP] bd88243ba1753a8780c06e4eb19307c6 : HP MBR Code
Partition table:
0 - [XXXXXX] DELL-UTIL (0xde) [VISIBLE] Offset (sectors): 63 | Size: 39 MB
1 - [ACTIVE] NTFS (0x7) [VISIBLE] Offset (sectors): 81920 | Size: 10118 MB
2 - [XXXXXX] NTFS (0x7) [VISIBLE] Offset (sectors): 20803584 | Size: 943710 MB
User = LL1 ... OK
User = LL2 ... OK
 
+++++ PhysicalDrive1: Generic- SD/MMC USB Device +++++
Error reading User MBR! ([15] The device is not ready. )
Error reading LL1 MBR! NOT VALID!
Error reading LL2 MBR! ([32] The request is not supported. )
 
+++++ PhysicalDrive2: Generic- Compact Flash USB Device +++++
Error reading User MBR! ([15] The device is not ready. )
Error reading LL1 MBR! NOT VALID!
Error reading LL2 MBR! ([32] The request is not supported. )
 
+++++ PhysicalDrive3: Generic- SM/xD-Picture USB Device +++++
Error reading User MBR! ([15] The device is not ready. )
Error reading LL1 MBR! NOT VALID!
Error reading LL2 MBR! ([32] The request is not supported. )
 
+++++ PhysicalDrive4: Generic- MS/MS-Pro USB Device +++++
Error reading User MBR! ([15] The device is not ready. )
Error reading LL1 MBR! NOT VALID!
Error reading LL2 MBR! ([32] The request is not supported. )
 
 
============================================
RKreport_SCN_12072014_085633.log


#10 starbusrt1989

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Posted 07 December 2014 - 09:26 AM

Also Stan, should I go ahead and use the tool to delete all the registry entries found during the execution of RogueKiller?



#11 StanFF

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Posted 07 December 2014 - 09:30 AM

Hello starbusrt1989,

 

Also Stan, should I go ahead and use the tool to delete all the registry entries found during the execution of RogueKiller?

 

Leave them as they are for now. I'm currently inspecting the provided logs and I will be back with further instructions as fast as possible.


Regards,

Stan

 

"There isn't a person anywhere who isn't capable of doing more than he thinks he can." - Henry Ford

 

 

 

 

 


#12 StanFF

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Posted 07 December 2014 - 04:12 PM

Hello starbusrt1989,

From the log I can see that certain accounts have been modified to hide Computer, Personal Folder and Recycle Bin folders from the Desktop. Is this a manipulation that you have done on the system or this is something unfamiliar to you?

********************

Please, open again RogueKiller.

  • When the automatic scan has finished, please, push the Scan button.
  • When the scan has finished, please, navigate to the Registry tab and uncheck everything except these two lines:
HKEY_USERS\S-1-5-21-2435796967-1277016954-618236942-1003\Software\Microsoft\Windows\CurrentVersion\Run | 9h0encusue47 : C:\Users\Jim\AppData\Local\Temp\w1 -> Found
HKEY_USERS\S-1-5-21-2435796967-1277016954-618236942-1003\Software\Microsoft\Windows\CurrentVersion\Run | 9h0encusue47 : C:\Users\Jim\AppData\Local\Temp\w1 -> Found
 

 

Please, before procedure, be sure that only these entries are selected.

  • When ready, please, push the Delete button.
  • When the status box show "Deleting Finished", please, click on the Report button.

Note: The log file can be found in the following directory too: C:\ProgramData\RogueKiller\Logs . It will have the following name structure - RKreport_DEL_mmddyyyy_hhmmss.log

  • When ready, please, close the program.

Please, copy the content of the log and paste it in your next reply.

********************
 

Please, download the attached archive and save it on your Desktop.

  • Extract the file in a directory by your choice.
  • Right-click on export.bat and choose "Run as Administrator".
  • When finished a text file name export.txt will appear on your Desktop.

Please, paste the content of that file in your next post.

 

********************

Please, follow the instructions here to start your system in Safe Mode. Please, check if the high CPU utilization problem is present there too and give me the result as feedback in your next post.

********************
 

In your next post, I will be waiting for:

  • Log from RogueKiller.
  • The content of export.txt
  • Feedback for system's perfomance in Safe Mode.

Attached Files


Regards,

Stan

 

"There isn't a person anywhere who isn't capable of doing more than he thinks he can." - Henry Ford

 

 

 

 

 


#13 starbusrt1989

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Posted 07 December 2014 - 05:24 PM

Hello Stan -  

 

1)To answer your first question about certain accounts being modified to hide folders from the Desktop...that is something I am unfamiliar with and nothing that I did intentionally on my system.

 

2) I am having trouble obtaining the export.txt file.  I downloaded the zip file and extracted export.bat to my desktop. When I run the file as Administrator, a window flashes instantaneously on the screen, then disappears before anything is visible. No programs runs and no text file is generated on the Desktop or anywhere on the computer.  Can you assist me further?

 

3) I am no longer experiencing high CPU utilization problems.  Something you have done so far may have worked because the CPU is no longer pinned at 100% - it is normal.  To be honest, just now the performance of the desktop seems faster than it has it quite awhile.  I have only been monitoring for a short while but so far so good.  I am not sure what my log files will show, but I feel that the malware may be gone??

 

Here is the most recent RogueKiller log file:

 

RogueKiller V10.0.8.0 [Nov 20 2014] by Adlice Software
 
Operating System : Windows 7 (6.1.7601 Service Pack 1) 64 bits version
Started in : Normal mode
User : Julie [Administrator]
Mode : Scan -- Date : 12/07/2014  16:42:31
 
¤¤¤ Processes : 0 ¤¤¤
 
¤¤¤ Registry : 46 ¤¤¤
[PUM.HomePage] (X64) HKEY_USERS\S-1-5-21-2435796967-1277016954-618236942-1001\Software\Microsoft\Internet Explorer\Main | Start Page : http://xfinity.comcast.net/news/  -> Found
[PUM.HomePage] (X86) HKEY_USERS\S-1-5-21-2435796967-1277016954-618236942-1001\Software\Microsoft\Internet Explorer\Main | Start Page : http://xfinity.comcast.net/news/  -> Found
[PUM.HomePage] (X64) HKEY_USERS\S-1-5-21-2435796967-1277016954-618236942-1003\Software\Microsoft\Internet Explorer\Main | Start Page : http://google.com/  -> Found
[PUM.HomePage] (X86) HKEY_USERS\S-1-5-21-2435796967-1277016954-618236942-1003\Software\Microsoft\Internet Explorer\Main | Start Page : http://google.com/  -> Found
[PUM.HomePage] (X64) HKEY_USERS\S-1-5-21-2435796967-1277016954-618236942-1004\Software\Microsoft\Internet Explorer\Main | Start Page : http://xfinity.com/news  -> Found
[PUM.HomePage] (X86) HKEY_USERS\S-1-5-21-2435796967-1277016954-618236942-1004\Software\Microsoft\Internet Explorer\Main | Start Page : http://xfinity.com/news  -> Found
[PUM.HomePage] (X64) HKEY_USERS\S-1-5-21-2435796967-1277016954-618236942-1005\Software\Microsoft\Internet Explorer\Main | Start Page : http://www.comcast.net/  -> Found
[PUM.HomePage] (X86) HKEY_USERS\S-1-5-21-2435796967-1277016954-618236942-1005\Software\Microsoft\Internet Explorer\Main | Start Page : http://www.comcast.net/  -> Found
[PUM.SearchPage] (X64) HKEY_USERS\S-1-5-21-2435796967-1277016954-618236942-1003\Software\Microsoft\Internet Explorer\Main | Search Page : http://www.microsoft.com/isapi/redir.dll?prd=ie&ar=iesearch  -> Found
[PUM.SearchPage] (X86) HKEY_USERS\S-1-5-21-2435796967-1277016954-618236942-1003\Software\Microsoft\Internet Explorer\Main | Search Page : http://www.microsoft.com/isapi/redir.dll?prd=ie&ar=iesearch  -> Found
[PUM.SearchPage] (X64) HKEY_USERS\S-1-5-21-2435796967-1277016954-618236942-1004\Software\Microsoft\Internet Explorer\Main | Search Page : http://www.microsoft.com/isapi/redir.dll?prd=ie&ar=iesearch  -> Found
[PUM.SearchPage] (X86) HKEY_USERS\S-1-5-21-2435796967-1277016954-618236942-1004\Software\Microsoft\Internet Explorer\Main | Search Page : http://www.microsoft.com/isapi/redir.dll?prd=ie&ar=iesearch  -> Found
[PUM.SearchPage] (X64) HKEY_USERS\S-1-5-21-2435796967-1277016954-618236942-1005\Software\Microsoft\Internet Explorer\Main | Search Page : http://www.microsoft.com/isapi/redir.dll?prd=ie&ar=iesearch  -> Found
[PUM.SearchPage] (X86) HKEY_USERS\S-1-5-21-2435796967-1277016954-618236942-1005\Software\Microsoft\Internet Explorer\Main | Search Page : http://www.microsoft.com/isapi/redir.dll?prd=ie&ar=iesearch  -> Found
[PUM.StartMenu] (X64) HKEY_USERS\S-1-5-21-2435796967-1277016954-618236942-1001\Software\Microsoft\Windows\CurrentVersion\Explorer\Advanced | Start_ShowRecentDocs : 2  -> Found
[PUM.StartMenu] (X86) HKEY_USERS\S-1-5-21-2435796967-1277016954-618236942-1001\Software\Microsoft\Windows\CurrentVersion\Explorer\Advanced | Start_ShowRecentDocs : 2  -> Found
[PUM.DesktopIcons] (X64) HKEY_USERS\S-1-5-21-2435796967-1277016954-618236942-1001\Software\Microsoft\Windows\CurrentVersion\Explorer\HideDesktopIcons\ClassicStartMenu | {20D04FE0-3AEA-1069-A2D8-08002B30309D} : 1  -> Found
[PUM.DesktopIcons] (X86) HKEY_USERS\S-1-5-21-2435796967-1277016954-618236942-1001\Software\Microsoft\Windows\CurrentVersion\Explorer\HideDesktopIcons\ClassicStartMenu | {20D04FE0-3AEA-1069-A2D8-08002B30309D} : 1  -> Found
[PUM.DesktopIcons] (X64) HKEY_USERS\S-1-5-21-2435796967-1277016954-618236942-1003\Software\Microsoft\Windows\CurrentVersion\Explorer\HideDesktopIcons\ClassicStartMenu | {645FF040-5081-101B-9F08-00AA002F954E} : 1  -> Found
[PUM.DesktopIcons] (X64) HKEY_USERS\S-1-5-21-2435796967-1277016954-618236942-1003\Software\Microsoft\Windows\CurrentVersion\Explorer\HideDesktopIcons\ClassicStartMenu | {20D04FE0-3AEA-1069-A2D8-08002B30309D} : 1  -> Found
[PUM.DesktopIcons] (X86) HKEY_USERS\S-1-5-21-2435796967-1277016954-618236942-1003\Software\Microsoft\Windows\CurrentVersion\Explorer\HideDesktopIcons\ClassicStartMenu | {645FF040-5081-101B-9F08-00AA002F954E} : 1  -> Found
[PUM.DesktopIcons] (X86) HKEY_USERS\S-1-5-21-2435796967-1277016954-618236942-1003\Software\Microsoft\Windows\CurrentVersion\Explorer\HideDesktopIcons\ClassicStartMenu | {20D04FE0-3AEA-1069-A2D8-08002B30309D} : 1  -> Found
[PUM.DesktopIcons] (X64) HKEY_USERS\S-1-5-21-2435796967-1277016954-618236942-1004\Software\Microsoft\Windows\CurrentVersion\Explorer\HideDesktopIcons\ClassicStartMenu | {645FF040-5081-101B-9F08-00AA002F954E} : 1  -> Found
[PUM.DesktopIcons] (X64) HKEY_USERS\S-1-5-21-2435796967-1277016954-618236942-1004\Software\Microsoft\Windows\CurrentVersion\Explorer\HideDesktopIcons\ClassicStartMenu | {20D04FE0-3AEA-1069-A2D8-08002B30309D} : 1  -> Found
[PUM.DesktopIcons] (X86) HKEY_USERS\S-1-5-21-2435796967-1277016954-618236942-1004\Software\Microsoft\Windows\CurrentVersion\Explorer\HideDesktopIcons\ClassicStartMenu | {645FF040-5081-101B-9F08-00AA002F954E} : 1  -> Found
[PUM.DesktopIcons] (X86) HKEY_USERS\S-1-5-21-2435796967-1277016954-618236942-1004\Software\Microsoft\Windows\CurrentVersion\Explorer\HideDesktopIcons\ClassicStartMenu | {20D04FE0-3AEA-1069-A2D8-08002B30309D} : 1  -> Found
[PUM.DesktopIcons] (X64) HKEY_USERS\S-1-5-21-2435796967-1277016954-618236942-1005\Software\Microsoft\Windows\CurrentVersion\Explorer\HideDesktopIcons\ClassicStartMenu | {645FF040-5081-101B-9F08-00AA002F954E} : 1  -> Found
[PUM.DesktopIcons] (X64) HKEY_USERS\S-1-5-21-2435796967-1277016954-618236942-1005\Software\Microsoft\Windows\CurrentVersion\Explorer\HideDesktopIcons\ClassicStartMenu | {20D04FE0-3AEA-1069-A2D8-08002B30309D} : 1  -> Found
[PUM.DesktopIcons] (X86) HKEY_USERS\S-1-5-21-2435796967-1277016954-618236942-1005\Software\Microsoft\Windows\CurrentVersion\Explorer\HideDesktopIcons\ClassicStartMenu | {645FF040-5081-101B-9F08-00AA002F954E} : 1  -> Found
[PUM.DesktopIcons] (X86) HKEY_USERS\S-1-5-21-2435796967-1277016954-618236942-1005\Software\Microsoft\Windows\CurrentVersion\Explorer\HideDesktopIcons\ClassicStartMenu | {20D04FE0-3AEA-1069-A2D8-08002B30309D} : 1  -> Found
[PUM.DesktopIcons] (X64) HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Explorer\HideDesktopIcons\NewStartPanel | {20D04FE0-3AEA-1069-A2D8-08002B30309D} : 1  -> Found
[PUM.DesktopIcons] (X64) HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Explorer\HideDesktopIcons\NewStartPanel | {59031a47-3f72-44a7-89c5-5595fe6b30ee} : 1  -> Found
[PUM.DesktopIcons] (X86) HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Explorer\HideDesktopIcons\NewStartPanel | {20D04FE0-3AEA-1069-A2D8-08002B30309D} : 1  -> Found
[PUM.DesktopIcons] (X86) HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Explorer\HideDesktopIcons\NewStartPanel | {59031a47-3f72-44a7-89c5-5595fe6b30ee} : 1  -> Found
[PUM.DesktopIcons] (X64) HKEY_USERS\S-1-5-21-2435796967-1277016954-618236942-1003\Software\Microsoft\Windows\CurrentVersion\Explorer\HideDesktopIcons\NewStartPanel | {645FF040-5081-101B-9F08-00AA002F954E} : 1  -> Found
[PUM.DesktopIcons] (X64) HKEY_USERS\S-1-5-21-2435796967-1277016954-618236942-1003\Software\Microsoft\Windows\CurrentVersion\Explorer\HideDesktopIcons\NewStartPanel | {20D04FE0-3AEA-1069-A2D8-08002B30309D} : 1  -> Found
[PUM.DesktopIcons] (X86) HKEY_USERS\S-1-5-21-2435796967-1277016954-618236942-1003\Software\Microsoft\Windows\CurrentVersion\Explorer\HideDesktopIcons\NewStartPanel | {645FF040-5081-101B-9F08-00AA002F954E} : 1  -> Found
[PUM.DesktopIcons] (X86) HKEY_USERS\S-1-5-21-2435796967-1277016954-618236942-1003\Software\Microsoft\Windows\CurrentVersion\Explorer\HideDesktopIcons\NewStartPanel | {20D04FE0-3AEA-1069-A2D8-08002B30309D} : 1  -> Found
[PUM.DesktopIcons] (X64) HKEY_USERS\S-1-5-21-2435796967-1277016954-618236942-1004\Software\Microsoft\Windows\CurrentVersion\Explorer\HideDesktopIcons\NewStartPanel | {645FF040-5081-101B-9F08-00AA002F954E} : 1  -> Found
[PUM.DesktopIcons] (X64) HKEY_USERS\S-1-5-21-2435796967-1277016954-618236942-1004\Software\Microsoft\Windows\CurrentVersion\Explorer\HideDesktopIcons\NewStartPanel | {20D04FE0-3AEA-1069-A2D8-08002B30309D} : 1  -> Found
[PUM.DesktopIcons] (X86) HKEY_USERS\S-1-5-21-2435796967-1277016954-618236942-1004\Software\Microsoft\Windows\CurrentVersion\Explorer\HideDesktopIcons\NewStartPanel | {645FF040-5081-101B-9F08-00AA002F954E} : 1  -> Found
[PUM.DesktopIcons] (X86) HKEY_USERS\S-1-5-21-2435796967-1277016954-618236942-1004\Software\Microsoft\Windows\CurrentVersion\Explorer\HideDesktopIcons\NewStartPanel | {20D04FE0-3AEA-1069-A2D8-08002B30309D} : 1  -> Found
[PUM.DesktopIcons] (X64) HKEY_USERS\S-1-5-21-2435796967-1277016954-618236942-1005\Software\Microsoft\Windows\CurrentVersion\Explorer\HideDesktopIcons\NewStartPanel | {645FF040-5081-101B-9F08-00AA002F954E} : 1  -> Found
[PUM.DesktopIcons] (X64) HKEY_USERS\S-1-5-21-2435796967-1277016954-618236942-1005\Software\Microsoft\Windows\CurrentVersion\Explorer\HideDesktopIcons\NewStartPanel | {20D04FE0-3AEA-1069-A2D8-08002B30309D} : 1  -> Found
[PUM.DesktopIcons] (X86) HKEY_USERS\S-1-5-21-2435796967-1277016954-618236942-1005\Software\Microsoft\Windows\CurrentVersion\Explorer\HideDesktopIcons\NewStartPanel | {645FF040-5081-101B-9F08-00AA002F954E} : 1  -> Found
[PUM.DesktopIcons] (X86) HKEY_USERS\S-1-5-21-2435796967-1277016954-618236942-1005\Software\Microsoft\Windows\CurrentVersion\Explorer\HideDesktopIcons\NewStartPanel | {20D04FE0-3AEA-1069-A2D8-08002B30309D} : 1  -> Found
 
¤¤¤ Tasks : 0 ¤¤¤
 
¤¤¤ Files : 0 ¤¤¤
 
¤¤¤ Hosts File : 0 ¤¤¤
 
¤¤¤ Antirootkit : 0 (Driver: Not loaded [0xc000036b]) ¤¤¤
 
¤¤¤ Web browsers : 0 ¤¤¤
 
¤¤¤ MBR Check : ¤¤¤
+++++ PhysicalDrive0: WDC WD1001FAES-75W7A0 ATA Device +++++
--- User ---
[MBR] 6b634d30610477ed0cb710d966a5cb35
[BSP] bd88243ba1753a8780c06e4eb19307c6 : HP MBR Code
Partition table:
0 - [XXXXXX] DELL-UTIL (0xde) [VISIBLE] Offset (sectors): 63 | Size: 39 MB
1 - [ACTIVE] NTFS (0x7) [VISIBLE] Offset (sectors): 81920 | Size: 10118 MB
2 - [XXXXXX] NTFS (0x7) [VISIBLE] Offset (sectors): 20803584 | Size: 943710 MB
User = LL1 ... OK
User = LL2 ... OK
 
+++++ PhysicalDrive1: Generic- SD/MMC USB Device +++++
Error reading User MBR! ([15] The device is not ready. )
Error reading LL1 MBR! NOT VALID!
Error reading LL2 MBR! ([32] The request is not supported. )
 
+++++ PhysicalDrive2: Generic- Compact Flash USB Device +++++
Error reading User MBR! ([15] The device is not ready. )
Error reading LL1 MBR! NOT VALID!
Error reading LL2 MBR! ([32] The request is not supported. )
 
+++++ PhysicalDrive3: Generic- SM/xD-Picture USB Device +++++
Error reading User MBR! ([15] The device is not ready. )
Error reading LL1 MBR! NOT VALID!
Error reading LL2 MBR! ([32] The request is not supported. )
 
+++++ PhysicalDrive4: Generic- MS/MS-Pro USB Device +++++
Error reading User MBR! ([15] The device is not ready. )
Error reading LL1 MBR! NOT VALID!
Error reading LL2 MBR! ([32] The request is not supported. )
 
 
============================================
RKreport_SCN_12072014_085633.log - RKreport_SCN_12072014_085932.log - RKreport_DEL_12072014_091821.log - RKreport_SCN_12072014_092119.log
RKreport_DEL_12072014_092215.log


#14 StanFF

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Posted 08 December 2014 - 01:15 AM

Hello startbusrt1989,

 

Please, try creating the export.txt file using the file in the archive that is attached to this post. There was a little mistake in the command redirection in the script.

 

1)To answer your first question about certain accounts being modified to hide folders from the Desktop...that is something I am unfamiliar with and nothing that I did intentionally on my system.

 

We will fix those lines in the next posts.

 

3) I am no longer experiencing high CPU utilization problems.  Something you have done so far may have worked because the CPU is no longer pinned at 100% - it is normal.  To be honest, just now the performance of the desktop seems faster than it has it quite awhile.  I have only been monitoring for a short while but so far so good.  I am not sure what my log files will show, but I feel that the malware may be gone??

 

I'm glad to hear that. Actually, yes, the logs do show that there is no more active infection on the system. The high CPU utilization was likely due to Poweliks present on the system. There are couple of other things that needs to be addressed but so far, we have achieved a serious progress. Good job!

 

 

Attached Files


Regards,

Stan

 

"There isn't a person anywhere who isn't capable of doing more than he thinks he can." - Henry Ford

 

 

 

 

 


#15 starbusrt1989

starbusrt1989
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Posted 08 December 2014 - 08:30 AM

Wow, that is great news that my system is no longer infected. Thank you so much!  Can I safely stay connected to the internet at this point?

I will appreciate your continued help with anything else that needs to be corrected.

 

I was able to run export.bat and create export.txt with the new zip file.  However, I'm not sure after looking at the text file that it will give you the information you want.  Please let me know.

 

Export.txt

Exporting the content of registry keys 
ERROR: The system was unable to find the specified registry key or value.
ERROR: The system was unable to find the specified registry key or value.

 






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