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Microsoft Security Essentials Will not stay open


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34 replies to this topic

#1 Jintarino

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Posted 03 December 2014 - 11:30 AM

I noticed this problem a few days ago when a notification flag appeared in my task bar telling me "Turn on Windows Security Center Service".  When attempting to do this it says "Windows Security Center Service can't be turned on".  When I attempt to turn on MSE the window will pop up for a second and then disappear.  

 

I have tried scanning with Malware Bytes, Super AntiSpyware, AVG and Kaspersky Internet Security but have not had any returns on infected files.  

 

I have tried to go to the Services settings to turn on the Security Center, but it always shuts itself back off after attempting to open MSE.

 

I have also attempted to use the Microsoft Fixit for this problem, but that didn't help at all.

 

I thought about using a restore point, but when I went to pull it up it had been shut off and the restore points had been deleted.  

 

Whatever my computer is infected with is not very nice.

 

Any help and guidance would be very much appreciated.

 

Thank you



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#2 Broni

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Posted 03 December 2014 - 12:47 PM

Welcome aboard p22002758.gif

 

You mentioned MSE and AVG. Are you running two AV programs?


My Website

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My help doesn't cost a penny, but if you'd like to consider a donation, click p22001735.gif


 


#3 Jintarino

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Posted 03 December 2014 - 12:56 PM

Thanks for the response.  No, I uninstalled MSE because I couldn't get it to stay open to run a scan.  I then installed and ran AVG.  The only AV I was using before the problem started occurring was MSE.  I'm aware that having multiple AV programs will not play well.  It crossed my mind that Norton may have been installed as an add-in by my father in law when updating Flash or Java, but there are no signs of unknown programs I could see.



#4 Broni

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Posted 03 December 2014 - 12:57 PM

Let's see if your computer is clean...

 

p22002970.gif Download Security Check from here or here and save it to your Desktop.

  • Double-click SecurityCheck.exe
  • Follow the onscreen instructions inside of the black box.
  • A Notepad document should open automatically called checkup.txt; please post the contents of that document.

NOTE 1. If one of your security applications (e.g., third-party firewall) requests permission to allow DIG.EXE access the Internet, allow it to do so.
NOTE 2. SecurityCheck may produce some false warning(s), so leave the results reading to me.
NOTE 3. If you receive UNSUPPORTED OPERATING SYSTEM! ABORTED! message restart computer and Security Check should run

p22002970.gif Please download Farbar Service Scanner (FSS) and run it on the computer with the issue.
  • Make sure the following options are checked:
    • Internet Services
    • Windows Firewall
    • System Restore
    • Security Center/Action Center
    • Windows Update
    • Windows Defender
    • Other Services
  • Press "Scan".
  • It will create a log (FSS.txt) in the same directory the tool is run.
  • Please copy and paste the log to your reply.


p22002970.gif Please download MiniToolBox and run it.

Checkmark following boxes:
  • Report IE Proxy Settings
  • Report FF Proxy Settings
  • List content of Hosts
  • List IP configuration
  • List Winsock Entries
  • List last 10 Event Viewer log
  • List Installed Programs
  • List Devices (do NOT change any settings here)
  • List Users, Partitions and Memory size
  • List Restore Points

Click Go and post the result.

p22002970.gif Please download Malwarebytes Anti-Malware to your desktop.
NOTE. If you already have MBAM 2.0 installed scroll down.

  • Double-click mb3-setup-1878.1878-3.3.1.2183.exe and follow the prompts to install the program.
  • At the end, be sure a checkmark is placed next to the following:

    • Launch Malwarebytes Anti-Malware
    • A 14 day trial of the Premium features is pre-selected. You may deselect this if you wish, and it will not diminish the scanning and removal capabilities of the program.

  • Click Finish.
  • On the Dashboard, click the 'Update Now >>' link
  • After the update completes, click the 'Scan Now >>' button.
  • Or, on the Dashboard, click the Scan Now >> button.
  • If an update is available, click the Update Now button.
  • A Threat Scan will begin.
  • When the scan is complete, if there have been detections, click Apply Actions to allow MBAM to clean what was detected.
  • In most cases, a restart will be required.
  • Wait for the prompt to restart the computer to appear, then click on Yes.



If you already have MBAM 2.0 installed:

  • On the Dashboard, click the 'Update Now >>' link
  • After the update completes, click the 'Scan Now >>' button.
  • Or, on the Dashboard, click the Scan Now >> button.
  • If an update is available, click the Update Now button.
  • A Threat Scan will begin.
  • When the scan is complete, if there have been detections, click Apply Actions to allow MBAM to clean what was detected.
  • In most cases, a restart will be required.
  • Wait for the prompt to restart the computer to appear, then click on Yes.


How to get logs:
(Export log to save as txt)


  • After the restart once you are back at your desktop, open MBAM once more.
  • Click on the History tab > Application Logs.
  • Double click on the Scan Log which shows the Date and time of the scan just performed.
  • Click 'Export'.
  • Click 'Text file (*.txt)'
  • In the Save File dialog box which appears, click on Desktop.
  • In the File name: box type a name for your scan log.
  • A message box named 'File Saved' should appear stating "Your file has been successfully exported".
  • Click Ok
  • Attach that saved log to your next reply.



(Copy to clipboard for pasting into forum replies or tickets)

  • After the restart once you are back at your desktop, open MBAM once more.
  • Click on the History tab > Application Logs.
  • Double click on the Scan Log which shows the Date and time of the scan just performed.
  • Click 'Copy to Clipboard'
  • Paste the contents of the clipboard into your reply.


p22002970.gifDownload 51a5f31352b88-icon_MBAR.pngMalwarebytes Anti-Rootkit to your desktop.
  • Warning! Malwarebytes Anti-Rootkit needs to be run from an account with administrator rights.
  • Double click on downloaded file. OK self extracting prompt.
  • MBAR will start. Click "Next" to continue.
  • Click in the following screen "Update" to obtain the latest malware definitions.
  • Once the update is complete select "Next" and click "Scan".
  • When the scan is finished and no malware has been found select "Exit".
  • If malware was detected, make sure to check all the items and click "Cleanup". Reboot your computer.
  • Open the MBAR folder located on your Desktop and paste the content of the following files in your next reply:
  • "mbar-log-{date} (xx-xx-xx).txt"
  • "system-log.txt"


NOTE. If you see This version requires you to completely exit the Anti Malware application message right click on the Malwarebytes Anti-Malware icon in the system tray and click on Exit.

p22002970.gif Please download Rkill (courtesy of BleepingComputer.com) to your desktop.
There are 2 different versions. If one of them won't run then download and try to run the other one.
You only need to get one of these to run, not all of them. You may get warnings from your antivirus about this tool, ignore them or shutdown your antivirus.

rKill.exe: http://www.bleepingcomputer.com/download/rkill/dl/10/
iExplore.exe (renamed rKill.exe): http://www.bleepingcomputer.com/download/rkill/dl/11/

  • Double-click on the Rkill desktop icon to run the tool.
  • If using Vista or Windows 7 right-click on it and choose Run As Administrator.
  • A black DOS box will briefly flash and then disappear. This is normal and indicates the tool ran successfully.
  • If not, delete the file, then download and use the one provided in Link 2.
  • Do not reboot until instructed.
  • If the tool does not run from any of the links provided, please let me know.


If normal mode still doesn't work, run the tool from safe mode.

When the scan is done Notepad will open with rKill log.
Post it in your next reply.

NOTE. rKill.txt log will also be present on your desktop.

NOTE Do NOT wrap your logs in "quote" or "code" brackets.
Do NOT use spoilers.
Do NOT edit your reply to post additional logs. Create new reply. I'll not get any email notifications about edits so I won't know you posted something new.


My Website

p4433470.gif

My help doesn't cost a penny, but if you'd like to consider a donation, click p22001735.gif


 


#5 Jintarino

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Posted 03 December 2014 - 01:05 PM

Results from Security Check:

 

 Results of screen317's Security Check version 0.99.91  
 Windows 7 Service Pack 1 x64 (UAC is enabled)  
 Internet Explorer 11  
``````````````Antivirus/Firewall Check:`````````````` 
 Windows Security Center service is not running! This report may not be accurate! 
 Windows Firewall Enabled!  
Microsoft Security Essentials   
 Antivirus up to date!  
`````````Anti-malware/Other Utilities Check:````````` 
 Adobe Flash Player 15.0.0.239  
 Adobe Reader XI  
 Mozilla Firefox (33.1) 
 Google Chrome (39.0.2171.65) 
 Google Chrome (39.0.2171.71) 
````````Process Check: objlist.exe by Laurent````````  
 Kaspersky Lab Kaspersky Internet Security 15.0.1 avpui.exe  
 Kaspersky Lab Kaspersky Internet Security 15.0.1 avp.exe  
`````````````````System Health check````````````````` 
 Total Fragmentation on Drive C: 0% 
````````````````````End of Log`````````````````````` 


#6 Jintarino

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Posted 03 December 2014 - 01:06 PM

Results from FSS:

 

Farbar Service Scanner Version: 21-07-2014
Ran by James (administrator) on 03-12-2014 at 10:06:06
Running from "C:\Users\James\Desktop\Computer Remedy"
Microsoft Windows 7 Home Premium  Service Pack 1 (X64)
Boot Mode: Normal
****************************************************************
 
Internet Services:
============
 
Connection Status:
==============
Localhost is accessible.
LAN connected.
Google IP is accessible.
Google.com is accessible.
Yahoo.com is accessible.
 
 
Windows Firewall:
=============
 
Firewall Disabled Policy: 
==================
 
 
System Restore:
============
 
System Restore Disabled Policy: 
========================
 
 
Action Center:
============
 
wscsvc Service is not running. Checking service configuration:
The start type of wscsvc service is set to Disabled. The default start type is Auto.
The ImagePath of wscsvc service is OK.
The ServiceDll of wscsvc service is OK.
 
 
Windows Update:
============
 
Windows Autoupdate Disabled Policy: 
============================
 
 
Windows Defender:
==============
WinDefend Service is not running. Checking service configuration:
The start type of WinDefend service is set to Disabled. The default start type is Auto.
The ImagePath of WinDefend service is OK.
The ServiceDll of WinDefend service is OK.
 
 
Other Services:
==============
 
 
File Check:
========
C:\Windows\System32\nsisvc.dll => File is digitally signed
C:\Windows\System32\drivers\nsiproxy.sys => File is digitally signed
C:\Windows\System32\dhcpcore.dll => File is digitally signed
C:\Windows\System32\drivers\afd.sys => File is digitally signed
C:\Windows\System32\drivers\tdx.sys => File is digitally signed
C:\Windows\System32\Drivers\tcpip.sys => File is digitally signed
C:\Windows\System32\dnsrslvr.dll => File is digitally signed
C:\Windows\System32\mpssvc.dll => File is digitally signed
C:\Windows\System32\bfe.dll => File is digitally signed
C:\Windows\System32\drivers\mpsdrv.sys => File is digitally signed
C:\Windows\System32\SDRSVC.dll => File is digitally signed
C:\Windows\System32\vssvc.exe => File is digitally signed
C:\Windows\System32\wscsvc.dll => File is digitally signed
C:\Windows\System32\wbem\WMIsvc.dll => File is digitally signed
C:\Windows\System32\wuaueng.dll => File is digitally signed
C:\Windows\System32\qmgr.dll => File is digitally signed
C:\Windows\System32\es.dll => File is digitally signed
C:\Windows\System32\cryptsvc.dll => File is digitally signed
C:\Program Files\Windows Defender\MpSvc.dll => File is digitally signed
C:\Windows\System32\ipnathlp.dll => File is digitally signed
C:\Windows\System32\iphlpsvc.dll => File is digitally signed
C:\Windows\System32\svchost.exe => File is digitally signed
C:\Windows\System32\rpcss.dll => File is digitally signed
 
 
**** End of log ****


#7 Broni

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Posted 03 December 2014 - 01:06 PM

I don't see AVG.

I still see MSE...

...and I also see another AV running - Kaspersky Lab Kaspersky Internet Security

 

Please explain.


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#8 Jintarino

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Posted 03 December 2014 - 01:13 PM

I had MSE installed and was encountering the problems.  Uninstalled MSE, Installed AVG and scanned didn't get any returns of infected files.  Tried a fresh install of MSE with AVG uninstalled, no luck.  Then I uninstalled MSE and did it again with Kaspersky, no infected files.  Installed MSE to try again, but forgot to uninstall Kapersky.  That is the point that I posted.



#9 Jintarino

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Posted 03 December 2014 - 01:15 PM

Results from Mini Toolbox:

 

MiniToolBox by Farbar  Version: 30-11-2014
Ran by James (administrator) on 03-12-2014 at 10:08:45
Running from "C:\Users\James\Desktop\Computer Remedy"
Microsoft Windows 7 Home Premium  Service Pack 1 (X64)
Boot Mode: Normal
***************************************************************************
 
========================= IE Proxy Settings: ============================== 
 
Proxy is not enabled.
No Proxy Server is set.
 
========================= FF Proxy Settings: ============================== 
 
========================= Hosts content: =================================
 
 
 
========================= IP Configuration: ================================
 
Atheros AR8161/8165 PCI-E Gigabit Ethernet Controller (NDIS 6.20) = Local Area Connection (Connected)
802.11n Wireless LAN Card = Wireless Network Connection (Hardware not present)
 
 
# ----------------------------------
# IPv4 Configuration
# ----------------------------------
pushd interface ipv4
 
reset
set global icmpredirects=enabled
 
 
popd
# End of IPv4 configuration
 
 
 
Windows IP Configuration
 
   Host Name . . . . . . . . . . . . : James-Desktop
   Primary Dns Suffix  . . . . . . . : 
   Node Type . . . . . . . . . . . . : Hybrid
   IP Routing Enabled. . . . . . . . : No
   WINS Proxy Enabled. . . . . . . . : No
 
Ethernet adapter Local Area Connection:
 
   Connection-specific DNS Suffix  . : 
   Description . . . . . . . . . . . : Atheros AR8161/8165 PCI-E Gigabit Ethernet Controller (NDIS 6.20)
   Physical Address. . . . . . . . . : E8-40-F2-57-B8-75
   DHCP Enabled. . . . . . . . . . . : Yes
   Autoconfiguration Enabled . . . . : Yes
   Link-local IPv6 Address . . . . . : fe80::f886:c4c3:bc98:908a%13(Preferred) 
   IPv4 Address. . . . . . . . . . . : 192.168.1.10(Preferred) 
   Subnet Mask . . . . . . . . . . . : 255.255.255.0
   Lease Obtained. . . . . . . . . . : Tuesday, December 02, 2014 11:21:09 PM
   Lease Expires . . . . . . . . . . : Wednesday, December 03, 2014 11:21:09 PM
   Default Gateway . . . . . . . . . : 192.168.1.1
   DHCP Server . . . . . . . . . . . : 192.168.1.1
   DHCPv6 IAID . . . . . . . . . . . : 283656434
   DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-16-F4-34-C8-E8-40-F2-57-B8-75
   DNS Servers . . . . . . . . . . . : 192.168.1.1
   NetBIOS over Tcpip. . . . . . . . : Enabled
 
Tunnel adapter Local Area Connection* 12:
 
   Connection-specific DNS Suffix  . : 
   Description . . . . . . . . . . . : Microsoft Teredo Tunneling Adapter
   Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
   DHCP Enabled. . . . . . . . . . . : No
   Autoconfiguration Enabled . . . . : Yes
   IPv6 Address. . . . . . . . . . . : 2001:0:5ef5:79fb:2c58:2ad2:51c2:452e(Preferred) 
   Link-local IPv6 Address . . . . . : fe80::2c58:2ad2:51c2:452e%12(Preferred) 
   Default Gateway . . . . . . . . . : ::
   NetBIOS over Tcpip. . . . . . . . : Disabled
 
Tunnel adapter isatap.{DB4F9650-C4AE-4C0C-810E-C205F229A442}:
 
   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . : 
   Description . . . . . . . . . . . : Microsoft ISATAP Adapter #2
   Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
   DHCP Enabled. . . . . . . . . . . : No
   Autoconfiguration Enabled . . . . : Yes
Server:  UnKnown
Address:  192.168.1.1
 
Name:    google.com
Addresses:  2607:f8b0:4010:801::1009
 74.125.239.36
 74.125.239.41
 74.125.239.39
 74.125.239.35
 74.125.239.32
 74.125.239.40
 74.125.239.38
 74.125.239.33
 74.125.239.34
 74.125.239.37
 74.125.239.46
 
 
Pinging google.com [74.125.239.40] with 32 bytes of data:
Reply from 74.125.239.40: bytes=32 time=30ms TTL=55
Reply from 74.125.239.40: bytes=32 time=29ms TTL=55
 
Ping statistics for 74.125.239.40:
    Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
    Minimum = 29ms, Maximum = 30ms, Average = 29ms
Server:  UnKnown
Address:  192.168.1.1
 
Name:    yahoo.com
Addresses:  98.139.183.24
 206.190.36.45
 98.138.253.109
 
 
Pinging yahoo.com [98.139.183.24] with 32 bytes of data:
Reply from 98.139.183.24: bytes=32 time=89ms TTL=49
Reply from 98.139.183.24: bytes=32 time=100ms TTL=49
 
Ping statistics for 98.139.183.24:
    Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
    Minimum = 89ms, Maximum = 100ms, Average = 94ms
 
Pinging 127.0.0.1 with 32 bytes of data:
Reply from 127.0.0.1: bytes=32 time<1ms TTL=128
Reply from 127.0.0.1: bytes=32 time<1ms TTL=128
 
Ping statistics for 127.0.0.1:
    Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
    Minimum = 0ms, Maximum = 0ms, Average = 0ms
===========================================================================
Interface List
 13...e8 40 f2 57 b8 75 ......Atheros AR8161/8165 PCI-E Gigabit Ethernet Controller (NDIS 6.20)
  1...........................Software Loopback Interface 1
 12...00 00 00 00 00 00 00 e0 Microsoft Teredo Tunneling Adapter
 16...00 00 00 00 00 00 00 e0 Microsoft ISATAP Adapter #2
===========================================================================
 
IPv4 Route Table
===========================================================================
Active Routes:
Network Destination        Netmask          Gateway       Interface  Metric
          0.0.0.0          0.0.0.0      192.168.1.1     192.168.1.10     10
        127.0.0.0        255.0.0.0         On-link         127.0.0.1    306
        127.0.0.1  255.255.255.255         On-link         127.0.0.1    306
  127.255.255.255  255.255.255.255         On-link         127.0.0.1    306
      192.168.1.0    255.255.255.0         On-link      192.168.1.10    266
     192.168.1.10  255.255.255.255         On-link      192.168.1.10    266
    192.168.1.255  255.255.255.255         On-link      192.168.1.10    266
        224.0.0.0        240.0.0.0         On-link         127.0.0.1    306
        224.0.0.0        240.0.0.0         On-link      192.168.1.10    266
  255.255.255.255  255.255.255.255         On-link         127.0.0.1    306
  255.255.255.255  255.255.255.255         On-link      192.168.1.10    266
===========================================================================
Persistent Routes:
  None
 
IPv6 Route Table
===========================================================================
Active Routes:
 If Metric Network Destination      Gateway
 12     58 ::/0                     On-link
  1    306 ::1/128                  On-link
 12     58 2001::/32                On-link
 12    306 2001:0:5ef5:79fb:2c58:2ad2:51c2:452e/128
                                    On-link
 13    266 fe80::/64                On-link
 12    306 fe80::/64                On-link
 12    306 fe80::2c58:2ad2:51c2:452e/128
                                    On-link
 13    266 fe80::f886:c4c3:bc98:908a/128
                                    On-link
  1    306 ff00::/8                 On-link
 12    306 ff00::/8                 On-link
 13    266 ff00::/8                 On-link
===========================================================================
Persistent Routes:
  None
========================= Winsock entries =====================================
 
Catalog5 01 C:\Windows\SysWOW64\NLAapi.dll [52224] (Microsoft Corporation)
Catalog5 02 C:\Windows\SysWOW64\napinsp.dll [52224] (Microsoft Corporation)
Catalog5 03 C:\Windows\SysWOW64\pnrpnsp.dll [65024] (Microsoft Corporation)
Catalog5 04 C:\Windows\SysWOW64\pnrpnsp.dll [65024] (Microsoft Corporation)
Catalog5 05 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)
Catalog5 06 C:\Windows\SysWOW64\winrnr.dll [20992] (Microsoft Corporation)
Catalog5 07 C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WLIDNSP.DLL [145280] (Microsoft Corp.)
Catalog5 08 C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WLIDNSP.DLL [145280] (Microsoft Corp.)
Catalog5 09 C:\Program Files (x86)\Bonjour\mdnsNSP.dll [121704] (Apple Inc.)
Catalog9 01 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 02 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 03 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 04 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 05 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 06 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 07 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 08 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 09 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 10 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)
x64-Catalog5 01 C:\Windows\System32\NLAapi.dll [70656] (Microsoft Corporation)
x64-Catalog5 02 C:\Windows\System32\napinsp.dll [68096] (Microsoft Corporation)
x64-Catalog5 03 C:\Windows\System32\pnrpnsp.dll [86016] (Microsoft Corporation)
x64-Catalog5 04 C:\Windows\System32\pnrpnsp.dll [86016] (Microsoft Corporation)
x64-Catalog5 05 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)
x64-Catalog5 06 C:\Windows\System32\winrnr.dll [28672] (Microsoft Corporation)
x64-Catalog5 07 C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDNSP.DLL [171392] (Microsoft Corp.)
x64-Catalog5 08 C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDNSP.DLL [171392] (Microsoft Corp.)
x64-Catalog5 09 C:\Program Files\Bonjour\mdnsNSP.dll [132968] (Apple Inc.)
x64-Catalog9 01 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)
x64-Catalog9 02 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)
x64-Catalog9 03 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)
x64-Catalog9 04 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)
x64-Catalog9 05 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)
x64-Catalog9 06 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)
x64-Catalog9 07 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)
x64-Catalog9 08 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)
x64-Catalog9 09 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)
x64-Catalog9 10 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)
 
========================= Event log errors: ===============================
 
Application errors:
==================
Error: (12/03/2014 08:03:44 AM) (Source: MsiInstaller) (User: James-Desktop)
Description: Product: IPTimelapse -- Error 1706. An installation package for the product IPTimelapse cannot be found. Try the installation again using a valid copy of the installation package 'IPTimelapse_2.5.9005.msi'.
 
Error: (12/03/2014 00:07:20 AM) (Source: MsiInstaller) (User: NT AUTHORITY)
Description: Product: IPTimelapse -- Error 1706. An installation package for the product IPTimelapse cannot be found. Try the installation again using a valid copy of the installation package 'IPTimelapse_2.5.9005.msi'.
 
Error: (12/03/2014 00:07:06 AM) (Source: MsiInstaller) (User: NT AUTHORITY)
Description: Product: IPTimelapse -- Error 1706. An installation package for the product IPTimelapse cannot be found. Try the installation again using a valid copy of the installation package 'IPTimelapse_2.5.9005.msi'.
 
Error: (12/03/2014 00:06:52 AM) (Source: MsiInstaller) (User: NT AUTHORITY)
Description: Product: IPTimelapse -- Error 1706. An installation package for the product IPTimelapse cannot be found. Try the installation again using a valid copy of the installation package 'IPTimelapse_2.5.9005.msi'.
 
Error: (12/03/2014 00:06:50 AM) (Source: MsiInstaller) (User: NT AUTHORITY)
Description: Product: IPTimelapse -- Error 1706. An installation package for the product IPTimelapse cannot be found. Try the installation again using a valid copy of the installation package 'IPTimelapse_2.5.9005.msi'.
 
Error: (12/02/2014 11:34:39 PM) (Source: MsiInstaller) (User: NT AUTHORITY)
Description: Product: IPTimelapse -- Error 1706. An installation package for the product IPTimelapse cannot be found. Try the installation again using a valid copy of the installation package 'IPTimelapse_2.5.9005.msi'.
 
Error: (12/02/2014 11:34:36 PM) (Source: MsiInstaller) (User: NT AUTHORITY)
Description: Product: IPTimelapse -- Error 1706. An installation package for the product IPTimelapse cannot be found. Try the installation again using a valid copy of the installation package 'IPTimelapse_2.5.9005.msi'.
 
Error: (12/02/2014 11:34:32 PM) (Source: MsiInstaller) (User: NT AUTHORITY)
Description: Product: IPTimelapse -- Error 1706. An installation package for the product IPTimelapse cannot be found. Try the installation again using a valid copy of the installation package 'IPTimelapse_2.5.9005.msi'.
 
Error: (12/02/2014 11:34:31 PM) (Source: MsiInstaller) (User: NT AUTHORITY)
Description: Product: IPTimelapse -- Error 1706. An installation package for the product IPTimelapse cannot be found. Try the installation again using a valid copy of the installation package 'IPTimelapse_2.5.9005.msi'.
 
Error: (12/02/2014 10:43:12 PM) (Source: MsiInstaller) (User: James-Desktop)
Description: Product: Microsoft Fix it 50981 -- This Microsoft Fix it does not apply to your operating system or application version.
 
 
System errors:
=============
Error: (12/02/2014 11:31:09 PM) (Source: KLIF) (User: )
Description: Ñonnection is not established
 
Error: (12/02/2014 11:31:09 PM) (Source: KLIF) (User: )
Description: Ñonnection is not established
 
Error: (12/02/2014 11:20:53 PM) (Source: EventLog) (User: )
Description: The previous system shutdown at 11:20:16 PM on ‎12/‎2/‎2014 was unexpected.
 
Error: (12/02/2014 05:26:31 PM) (Source: EventLog) (User: )
Description: The previous system shutdown at 5:25:29 PM on ‎12/‎2/‎2014 was unexpected.
 
Error: (12/02/2014 06:00:42 AM) (Source: EventLog) (User: )
Description: The previous system shutdown at 5:59:40 AM on ‎12/‎2/‎2014 was unexpected.
 
Error: (12/01/2014 10:50:51 PM) (Source: EventLog) (User: )
Description: The previous system shutdown at 10:50:21 PM on ‎12/‎1/‎2014 was unexpected.
 
Error: (11/30/2014 00:43:36 PM) (Source: EventLog) (User: )
Description: The previous system shutdown at 10:52:00 AM on ‎11/‎29/‎2014 was unexpected.
 
Error: (11/29/2014 07:48:11 AM) (Source: EventLog) (User: )
Description: The previous system shutdown at 7:46:44 AM on ‎11/‎29/‎2014 was unexpected.
 
Error: (11/21/2014 01:05:46 PM) (Source: EventLog) (User: )
Description: The previous system shutdown at 1:01:15 PM on ‎11/‎21/‎2014 was unexpected.
 
Error: (11/19/2014 03:16:30 AM) (Source: EventLog) (User: )
Description: The previous system shutdown at 3:15:49 AM on ‎11/‎19/‎2014 was unexpected.
 
 
Microsoft Office Sessions:
=========================
 
 
=========================== Installed Programs ============================
802.11n Wireless LAN Card (HKLM-x32\...\{8FC4F1DD-F7FD-4766-804D-3C8FF1D309AF}) (Version: 3.02.03.0 - Ralink)
Adobe Flash Player 15 Plugin (HKLM-x32\...\Adobe Flash Player Plugin) (Version: 15.0.0.239 - Adobe Systems Incorporated)
Adobe Reader XI (11.0.09) (HKLM-x32\...\{AC76BA86-7AD7-1033-7B44-AB0000000001}) (Version: 11.0.09 - Adobe Systems Incorporated)
Apple Application Support (HKLM-x32\...\{78002155-F025-4070-85B3-7C0453561701}) (Version: 3.0.6 - Apple Inc.)
Apple Mobile Device Support (HKLM\...\{B678797F-DF38-4556-8A31-8B818E261868}) (Version: 8.0.0.23 - Apple Inc.)
Apple Software Update (HKLM-x32\...\{789A5B64-9DD9-4BA5-915A-F0FC0A1B7BFE}) (Version: 2.1.3.127 - Apple Inc.)
Audacity 2.0.3 (HKLM-x32\...\Audacity_is1) (Version: 2.0.3 - Audacity Team)
Bonjour (HKLM\...\{6E3610B2-430D-4EB0-81E3-2B57E8B9DE8D}) (Version: 3.0.0.10 - Apple Inc.)
Carbonite (HKLM-x32\...\Carbonite Backup) (Version: 5.5.5 build 4151  (Jun-27-2014) - Carbonite)
CCleaner (HKLM\...\CCleaner) (Version: 5.00 - Piriform)
Chrome Remote Desktop Host (HKLM-x32\...\{8432E4EF-ABFB-48C8-B77B-24728E71D3DD}) (Version: 39.0.2171.46 - Google Inc.)
D3DX10 (x32 Version: 15.4.2368.0902 - Microsoft) Hidden
DirectX for Managed Code Update (Summer 2004) (x32 Version: 9.02.2904 - Microsoft) Hidden
Distortion Control Data (HKLM-x32\...\{B08B4896-886C-4644-8664-BBA4CE99D318}) (Version: 1.00.0000 - Nikon)
Dropbox (HKCU\...\Dropbox) (Version: 2.10.52 - Dropbox, Inc.)
FastStone Image Viewer 4.8 (HKLM-x32\...\FastStone Image Viewer) (Version: 4.8 - FastStone Soft)
Google Chrome (HKLM-x32\...\Google Chrome) (Version: 39.0.2171.71 - Google Inc.)
Google Drive (HKLM-x32\...\{C60F3836-333A-4AE2-B526-CFDBA143A9BA}) (Version: 1.18.7821.2489 - Google, Inc.)
Google Update Helper (x32 Version: 1.3.25.11 - Google Inc.) Hidden
Hewlett-Packard ACLM.NET v1.1.2.0 (x32 Version: 1.00.0000 - Hewlett-Packard) Hidden
HP Auto (Version: 1.0.12935.3667 - Hewlett-Packard Company) Hidden
HP Client Services (Version: 1.1.12938.3539 - Hewlett-Packard) Hidden
HP Customer Experience Enhancements (x32 Version: 6.0.1.8 - Hewlett-Packard) Hidden
HP ENVY 5530 series Basic Device Software (HKLM\...\{E43084F2-A74C-47A3-BD6D-AA57FC0A381E}) (Version: 32.0.1180.44630 - Hewlett-Packard Co.)
HP ENVY 5530 series Help (HKLM-x32\...\{97EAE055-1BE8-4775-8101-453E9715EC3F}) (Version: 30.0.0 - Hewlett Packard)
HP Odometer (HKLM-x32\...\{B8AC1A89-FFD1-4F97-8051-E505A160F562}) (Version: 2.10.0000 - Hewlett-Packard)
HP Support Assistant (HKLM-x32\...\{EE202411-2C26-49E8-9784-1BC1DBF7DE96}) (Version: 7.0.39.15 - Hewlett-Packard Company)
HP Support Information (HKLM-x32\...\{B2B7B1C8-7C8B-476C-BE2C-049731C55992}) (Version: 11.00.0001 - Hewlett-Packard)
HP Vision Hardware Diagnostics (HKLM\...\{D79A02E9-6713-4335-9668-AAC7474C0C0E}) (Version: 2.12.1.0 - Hewlett-Packard)
IDT Audio (HKLM-x32\...\{E3A5A8AB-58F6-45FF-AFCB-C9AE18C05001}) (Version: 1.0.6374.0 - IDT)
Intel® Management Engine Components (HKLM-x32\...\{65153EA5-8B6E-43B6-857B-C6E4FC25798A}) (Version: 8.0.0.1351 - Intel Corporation)
Intel® USB 3.0 eXtensible Host Controller Driver (HKLM-x32\...\{240C3DDD-C5E9-4029-9DF7-95650D040CF2}) (Version: 1.0.0.199 - Intel Corporation)
Intel® Trusted Connect Service Client (HKLM\...\{6199B534-A1B6-46ED-873B-97B0ECF8F81E}) (Version: 1.23.216.0 - Intel Corporation)
IPTimelapse (HKLM-x32\...\{34C5B2AF-3079-4681-8231-86C43021100F}) (Version: 2.5.9006 - IPTimelapse)
iTunes (HKLM\...\{F46AA0F1-E284-4878-A462-5F11B9166C0E}) (Version: 11.4.0.18 - Apple Inc.)
Kaspersky Internet Security (HKLM-x32\...\InstallWIX_{8ED07EBD-22AD-415A-B71E-C1AD86862C2E}) (Version: 15.0.1.415 - Kaspersky Lab)
Kaspersky Internet Security (x32 Version: 15.0.1.415 - Kaspersky Lab) Hidden
Malwarebytes Anti-Malware version 2.0.4.1028 (HKLM-x32\...\Malwarebytes Anti-Malware_is1) (Version: 2.0.4.1028 - Malwarebytes Corporation)
Mesh Runtime (x32 Version: 15.4.5722.2 - Microsoft Corporation) Hidden
Microsoft .NET Framework 4.5.1 (HKLM\...\{92FB6C44-E685-45AD-9B20-CADF4CABA132} - 1033) (Version: 4.5.50938 - Microsoft Corporation)
Microsoft .NET Framework 4.5.1 (Version: 4.5.50938 - Microsoft Corporation) Hidden
Microsoft Application Error Reporting (Version: 12.0.6015.5000 - Microsoft Corporation) Hidden
Microsoft Corporation (Version: 9.1.0.0 - Microsoft Corporation) Hidden
Microsoft Corporation (x32 Version: 9.1.0.0 - Microsoft Corporation) Hidden
Microsoft LifeCam (HKLM\...\{6965A8D2-465D-4F98-9FAA-0E9E2348F329}) (Version: 3.22.270.0 - Microsoft Corporation)
Microsoft Office 2007 Service Pack 3 (SP3) (HKLM-x32\...\{91120000-0014-0000-0000-0000000FF1CE}_PROR_{6E107EB7-8B55-48BF-ACCB-199F86A2CD93}) (Version:  - Microsoft)
Microsoft Office 2007 Service Pack 3 (SP3) (x32 Version:  - Microsoft) Hidden
Microsoft Office 2010 (HKLM-x32\...\{95140000-0070-0000-0000-0000000FF1CE}) (Version: 14.0.4763.1000 - Microsoft Corporation)
Microsoft Office Access MUI (English) 2007 (x32 Version: 12.0.6612.1000 - Microsoft Corporation) Hidden
Microsoft Office Access Setup Metadata MUI (English) 2007 (x32 Version: 12.0.6612.1000 - Microsoft Corporation) Hidden
Microsoft Office Excel MUI (English) 2007 (x32 Version: 12.0.6612.1000 - Microsoft Corporation) Hidden
Microsoft Office File Validation Add-In (HKLM-x32\...\{90140000-2005-0000-0000-0000000FF1CE}) (Version: 14.0.5130.5003 - Microsoft Corporation)
Microsoft Office Office 64-bit Components 2007 (Version: 12.0.6612.1000 - Microsoft Corporation) Hidden
Microsoft Office Outlook MUI (English) 2007 (x32 Version: 12.0.6612.1000 - Microsoft Corporation) Hidden
Microsoft Office PowerPoint MUI (English) 2007 (x32 Version: 12.0.6612.1000 - Microsoft Corporation) Hidden
Microsoft Office Professional 2007 (HKLM-x32\...\PROR) (Version: 12.0.6612.1000 - Microsoft Corporation)
Microsoft Office Professional 2007 (x32 Version: 12.0.6612.1000 - Microsoft Corporation) Hidden
Microsoft Office Proof (English) 2007 (x32 Version: 12.0.6612.1000 - Microsoft Corporation) Hidden
Microsoft Office Proof (French) 2007 (x32 Version: 12.0.6612.1000 - Microsoft Corporation) Hidden
Microsoft Office Proof (Spanish) 2007 (x32 Version: 12.0.6612.1000 - Microsoft Corporation) Hidden
Microsoft Office Proofing (English) 2007 (x32 Version: 12.0.4518.1014 - Microsoft Corporation) Hidden
Microsoft Office Proofing Tools 2007 Service Pack 3 (SP3) (x32 Version:  - Microsoft) Hidden
Microsoft Office Publisher MUI (English) 2007 (x32 Version: 12.0.6612.1000 - Microsoft Corporation) Hidden
Microsoft Office Shared 64-bit MUI (English) 2007 (Version: 12.0.6612.1000 - Microsoft Corporation) Hidden
Microsoft Office Shared 64-bit Setup Metadata MUI (English) 2007 (Version: 12.0.6612.1000 - Microsoft Corporation) Hidden
Microsoft Office Shared MUI (English) 2007 (x32 Version: 12.0.6612.1000 - Microsoft Corporation) Hidden
Microsoft Office Shared Setup Metadata MUI (English) 2007 (x32 Version: 12.0.6612.1000 - Microsoft Corporation) Hidden
Microsoft Office Word MUI (English) 2007 (x32 Version: 12.0.6612.1000 - Microsoft Corporation) Hidden
Microsoft Silverlight (HKLM\...\{89F4137D-6C26-4A84-BDB8-2E5A4BB71E00}) (Version: 5.1.30514.0 - Microsoft Corporation)
Microsoft SQL Server 2005 Compact Edition [ENU] (HKLM-x32\...\{F0B430D1-B6AA-473D-9B06-AA3DD01FD0B8}) (Version: 3.1.0000 - Microsoft Corporation)
Microsoft Visual C++ 2005 Redistributable (HKLM-x32\...\{710f4c1c-cc18-4c49-8cbf-51240c89a1a2}) (Version: 8.0.61001 - Microsoft Corporation)
Microsoft Visual C++ 2005 Redistributable (x64) (HKLM\...\{071c9b48-7c32-4621-a0ac-3f809523288f}) (Version: 8.0.56336 - Microsoft Corporation)
Microsoft Visual C++ 2005 Redistributable (x64) (HKLM\...\{ad8a2fa1-06e7-4b0d-927d-6e54b3d31028}) (Version: 8.0.61000 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.17 (HKLM\...\{8220EEFE-38CD-377E-8595-13398D740ACE}) (Version: 9.0.30729 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.4148 (HKLM\...\{4B6C7001-C7D6-3710-913E-5BC23FCE91E6}) (Version: 9.0.30729.4148 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.6161 (HKLM\...\{5FCE6D76-F5DC-37AB-B2B8-22AB8CEDB1D4}) (Version: 9.0.30729.6161 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.21022.218 (HKLM-x32\...\{E503B4BF-F7BB-3D5F-8BC8-F694B1CFF942}) (Version: 9.0.21022.218 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17 (HKLM-x32\...\{9A25302D-30C0-39D9-BD6F-21E6EC160475}) (Version: 9.0.30729 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148 (HKLM-x32\...\{1F1C2DFC-2D24-3E06-BCB8-725134ADF989}) (Version: 9.0.30729.4148 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161 (HKLM-x32\...\{9BE518E6-ECC6-35A9-88E4-87755C07200F}) (Version: 9.0.30729.6161 - Microsoft Corporation)
Microsoft Visual C++ 2010  x64 Redistributable - 10.0.30319 (HKLM\...\{DA5E371C-6333-3D8A-93A4-6FD5B20BCC6E}) (Version: 10.0.30319 - Microsoft Corporation)
Microsoft Visual C++ 2010  x86 Redistributable - 10.0.30319 (HKLM-x32\...\{196BB40D-1578-3D01-B289-BEFC77A11A1E}) (Version: 10.0.30319 - Microsoft Corporation)
Mozilla Firefox 33.1 (x86 en-US) (HKLM-x32\...\Mozilla Firefox 33.1 (x86 en-US)) (Version: 33.1 - Mozilla)
Mozilla Maintenance Service (HKLM-x32\...\MozillaMaintenanceService) (Version: 29.0.1 - Mozilla)
MSVCRT (x32 Version: 15.4.2862.0708 - Microsoft) Hidden
MSXML 4.0 SP2 (KB954430) (HKLM-x32\...\{86493ADD-824D-4B8E-BD72-8C5DCDC52A71}) (Version: 4.20.9870.0 - Microsoft Corporation)
MSXML 4.0 SP2 (KB973688) (HKLM-x32\...\{F662A8E6-F4DC-41A2-901E-8C11F044BDEC}) (Version: 4.20.9876.0 - Microsoft Corporation)
Music Manager (HKCU\...\MusicManager) (Version:  - Google, Inc.)
NVIDIA 3D Vision Controller Driver 344.75 (HKLM\...\{B2FE1952-0186-46C3-BAEC-A80AA35AC5B8}_Display.NVIRUSB) (Version: 344.75 - NVIDIA Corporation)
NVIDIA 3D Vision Driver 344.75 (HKLM\...\{B2FE1952-0186-46C3-BAEC-A80AA35AC5B8}_Display.3DVision) (Version: 344.75 - NVIDIA Corporation)
NVIDIA Control Panel 344.75 (Version: 344.75 - NVIDIA Corporation) Hidden
NVIDIA GeForce Experience 2.1.4.1 (HKLM\...\{B2FE1952-0186-46C3-BAEC-A80AA35AC5B8}_Display.GFExperience) (Version: 2.1.4.1 - NVIDIA Corporation)
NVIDIA GeForce Experience Service (Version: 16.13.69 - NVIDIA Corporation) Hidden
NVIDIA Graphics Driver 344.75 (HKLM\...\{B2FE1952-0186-46C3-BAEC-A80AA35AC5B8}_Display.Driver) (Version: 344.75 - NVIDIA Corporation)
NVIDIA HD Audio Driver 1.3.32.1 (HKLM\...\{B2FE1952-0186-46C3-BAEC-A80AA35AC5B8}_HDAudio.Driver) (Version: 1.3.32.1 - NVIDIA Corporation)
NVIDIA Install Application (Version: 2.1002.162.1284 - NVIDIA Corporation) Hidden
NVIDIA LED Visualizer 1.0 (Version: 1.0 - NVIDIA Corporation) Hidden
NVIDIA Network Service (Version: 2.0 - NVIDIA Corporation) Hidden
NVIDIA PhysX (x32 Version: 9.14.0702 - NVIDIA Corporation) Hidden
NVIDIA PhysX System Software 9.14.0702 (HKLM\...\{B2FE1952-0186-46C3-BAEC-A80AA35AC5B8}_Display.PhysX) (Version: 9.14.0702 - NVIDIA Corporation)
NVIDIA ShadowPlay 16.13.69 (Version: 16.13.69 - NVIDIA Corporation) Hidden
NVIDIA Stereoscopic 3D Driver (x32 Version: 7.17.12.6514 - NVIDIA Corporation) Hidden
NVIDIA Update 16.13.69 (Version: 16.13.69 - NVIDIA Corporation) Hidden
NVIDIA Update Core (Version: 16.13.69 - NVIDIA Corporation) Hidden
NVIDIA Virtual Audio 1.2.26 (Version: 1.2.26 - NVIDIA Corporation) Hidden
opensource (x32 Version: 1.0.14960.3876 - Your Company Name) Hidden
Photomatix Pro version 4.2.4 (HKLM\...\PhotomatixPro42x64_is1) (Version: 4.2.4 - HDRsoft Sarl)
Picasa 3 (HKLM-x32\...\Picasa 3) (Version: 3.9 - Google, Inc.)
Pinnacle Instant DVD Recorder (HKLM-x32\...\{EF781A5C-58F5-4BFD-87F9-E4F14D382F25}) (Version: 2.00.088 - )
PlayMemories Home (HKLM-x32\...\{28A1D7E5-6557-45EF-82A8-694B105880B5}) (Version: 6.3.04.09250 - Sony Corporation)
PlayReady PC Runtime amd64 (HKLM\...\{BCA9334F-B6C9-4F65-9A73-AC5A329A4D04}) (Version: 1.3.0 - Microsoft Corporation)
Power2Go (HKLM-x32\...\InstallShield_{40BF1E83-20EB-11D8-97C5-0009C5020658}) (Version: 6.1.5706 - CyberLink Corp.)
Power2Go (x32 Version: 6.1.5706 - CyberLink Corp.) Hidden
PrimoPDF -- brought to you by Nitro PDF Software (HKLM-x32\...\PrimoPDF) (Version: 5 - Nitro PDF Software)
Recovery Manager (x32 Version: 5.5.0.4424 - CyberLink Corp.) Hidden
SHIELD Streaming (Version: 3.1.2000 - NVIDIA Corporation) Hidden
SHIELD Wireless Controller Driver (Version: 16.13.69 - NVIDIA Corporation) Hidden
Silicon Laboratories CP210x USB to UART Bridge (Driver Removal) (HKLM-x32\...\SLABCOMM&10C4&EA60) (Version:  - )
Silicon Laboratories USBXpress Device (Driver Removal) (HKLM-x32\...\SIUSBXP&10C4&EA61) (Version:  - )
Sonos Controller (HKLM-x32\...\{7BBA9BF8-05DF-47D8-8880-82A9B99505B9}) (Version: 27.2.79231 - Sonos, Inc.)
Studio 11 (HKLM-x32\...\{110B1ADF-2EAE-4E8F-B501-D2A1E6D8ED9D}) (Version: 11.0 - Pinnacle Systems)
Studio 11 (x32 Version: 11.0.0.0 - Pinnacle Systems) Hidden
SUPERAntiSpyware (HKLM\...\{CDDCBBF1-2703-46BC-938B-BCC81A1EEAAA}) (Version: 6.0.1164 - SUPERAntiSpyware.com)
TeamViewer 9 (HKLM-x32\...\TeamViewer 9) (Version: 9.0.32494 - TeamViewer)
TSHostedAppLauncher (x32 Version: 5.1.15.0 - Hewlett-Packard) Hidden
Update for 2007 Microsoft Office System (KB967642) (HKLM-x32\...\{91120000-0014-0000-0000-0000000FF1CE}_PROR_{C444285D-5E4F-48A4-91DD-47AAAA68E92D}) (Version:  - Microsoft)
Update for Microsoft Office 2007 Help for Common Features (KB963673) (HKLM-x32\...\{90120000-006E-0409-0000-0000000FF1CE}_PROR_{AB365889-0395-4FAD-B702-CA5985D53D42}) (Version:  - Microsoft)
Update for Microsoft Office 2007 suites (KB2596620) 32-Bit Edition (HKLM-x32\...\{91120000-0014-0000-0000-0000000FF1CE}_PROR_{A024FC7B-77DE-45DE-A058-1C049A17BFB3}) (Version:  - Microsoft)
Update for Microsoft Office 2007 suites (KB2767849) 32-Bit Edition (HKLM-x32\...\{90120000-002A-0000-1000-0000000FF1CE}_PROR_{CB68A5B0-3508-4193-AEB9-AF636DAECE0F}) (Version:  - Microsoft)
Update for Microsoft Office 2007 suites (KB2767849) 32-Bit Edition (HKLM-x32\...\{91120000-0014-0000-0000-0000000FF1CE}_PROR_{CB68A5B0-3508-4193-AEB9-AF636DAECE0F}) (Version:  - Microsoft)
Update for Microsoft Office 2007 suites (KB2767916) 32-Bit Edition (HKLM-x32\...\{91120000-0014-0000-0000-0000000FF1CE}_PROR_{E9A82945-BA29-4EE8-8F2A-2F49545E9CF2}) (Version:  - Microsoft)
Update for Microsoft Office Access 2007 Help (KB963663) (HKLM-x32\...\{90120000-0015-0409-0000-0000000FF1CE}_PROR_{6B76A18A-AA1E-42AB-A7AD-6C84BBB43987}) (Version:  - Microsoft)
Update for Microsoft Office Excel 2007 Help (KB963678) (HKLM-x32\...\{90120000-0016-0409-0000-0000000FF1CE}_PROR_{199DF7B6-169C-448C-B511-1054101BE9C9}) (Version:  - Microsoft)
Update for Microsoft Office Outlook 2007 (KB2687404) 32-Bit Edition (HKLM-x32\...\{90120000-001A-0409-0000-0000000FF1CE}_PROR_{ED38F8A3-4F61-494E-8BCA-E3AC7760C924}) (Version:  - Microsoft)
Update for Microsoft Office Outlook 2007 (KB2863811) 32-Bit Edition (HKLM-x32\...\{91120000-0014-0000-0000-0000000FF1CE}_PROR_{53DEC068-4690-4F6B-9946-7D21EF02236B}) (Version:  - Microsoft)
Update for Microsoft Office Outlook 2007 Help (KB963677) (HKLM-x32\...\{90120000-001A-0409-0000-0000000FF1CE}_PROR_{0451F231-E3E3-4943-AB9F-58EB96171784}) (Version:  - Microsoft)
Update for Microsoft Office Outlook 2007 Junk Email Filter (KB2899525) 32-Bit Edition (HKLM-x32\...\{91120000-0014-0000-0000-0000000FF1CE}_PROR_{B6160A7F-1EDB-4ED7-96DD-CF6F83DB347A}) (Version:  - Microsoft)
Update for Microsoft Office PowerPoint 2007 (KB2597972) 32-Bit Edition (HKLM-x32\...\{91120000-0014-0000-0000-0000000FF1CE}_PROR_{7B9D2746-D03B-442B-A691-90B748E316B4}) (Version:  - Microsoft)
Update for Microsoft Office Powerpoint 2007 Help (KB963669) (HKLM-x32\...\{90120000-0018-0409-0000-0000000FF1CE}_PROR_{397B1D4F-ED7B-4ACA-A637-43B670843876}) (Version:  - Microsoft)
Update for Microsoft Office Publisher 2007 Help (KB963667) (HKLM-x32\...\{90120000-0019-0409-0000-0000000FF1CE}_PROR_{2E40DE55-B289-4C8B-8901-5D369B16814F}) (Version:  - Microsoft)
Update for Microsoft Office Script Editor Help (KB963671) (HKLM-x32\...\{90120000-006E-0409-0000-0000000FF1CE}_PROR_{CD11C6A2-FFC6-4271-8EAB-79C3582F505C}) (Version:  - Microsoft)
Update for Microsoft Office Word 2007 Help (KB963665) (HKLM-x32\...\{90120000-001B-0409-0000-0000000FF1CE}_PROR_{80E762AA-C921-4839-9D7D-DB62A72C0726}) (Version:  - Microsoft)
Virtual Weather Station (HKLM-x32\...\{0F5E3399-70D0-4816-BDD7-17376BFD076C}) (Version: 6.0.90 - Ambient Weather)
WinDirStat 1.1.2 (HKCU\...\WinDirStat) (Version:  - )
Windows Live Communications Platform (x32 Version: 15.4.3502.0922 - Microsoft Corporation) Hidden
Windows Live Essentials (HKLM-x32\...\WinLiveSuite) (Version: 15.4.3538.0513 - Microsoft Corporation)
Windows Live Essentials (x32 Version: 15.4.3502.0922 - Microsoft Corporation) Hidden
Windows Live ID Sign-in Assistant (Version: 7.250.4232.0 - Microsoft Corporation) Hidden
Windows Live Installer (x32 Version: 15.4.3502.0922 - Microsoft Corporation) Hidden
Windows Live Language Selector (Version: 15.4.3538.0513 - Microsoft Corporation) Hidden
Windows Live Mesh (x32 Version: 15.4.3502.0922 - Microsoft Corporation) Hidden
Windows Live Mesh ActiveX Control for Remote Connections (HKLM-x32\...\{2902F983-B4C1-44BA-B85D-5C6D52E2C441}) (Version: 15.4.5722.2 - Microsoft Corporation)
Windows Live Movie Maker (x32 Version: 15.4.3502.0922 - Microsoft Corporation) Hidden
Windows Live Photo Common (x32 Version: 15.4.3502.0922 - Microsoft Corporation) Hidden
Windows Live Photo Gallery (x32 Version: 15.4.3502.0922 - Microsoft Corporation) Hidden
Windows Live PIMT Platform (x32 Version: 15.4.3508.1109 - Microsoft Corporation) Hidden
Windows Live Remote Client (Version: 15.4.5722.2 - Microsoft Corporation) Hidden
Windows Live Remote Client Resources (Version: 15.4.5722.2 - Microsoft Corporation) Hidden
Windows Live Remote Service (Version: 15.4.5722.2 - Microsoft Corporation) Hidden
Windows Live Remote Service Resources (Version: 15.4.5722.2 - Microsoft Corporation) Hidden
Windows Live SOXE (x32 Version: 15.4.3502.0922 - Microsoft Corporation) Hidden
Windows Live SOXE Definitions (x32 Version: 15.4.3502.0922 - Microsoft Corporation) Hidden
Windows Live UX Platform (x32 Version: 15.4.3502.0922 - Microsoft Corporation) Hidden
Windows Live UX Platform Language Pack (x32 Version: 15.4.3508.1109 - Microsoft Corporation) Hidden
Windows Mobile Device Updater Component (Version: 04.08.2345.00 - Microsoft Corporation) Hidden
Yahoo! Desktop Login (x32 Version: 1.00.0001 - Pinnacle Systems) Hidden
Zune (HKLM\...\Zune) (Version: 04.08.2345.00 - Microsoft Corporation)
Zune (Version: 04.08.2345.00 - Microsoft Corporation) Hidden
Zune Language Pack (CHS) (Version: 04.08.2345.00 - Microsoft Corporation) Hidden
Zune Language Pack (CHT) (Version: 04.08.2345.00 - Microsoft Corporation) Hidden
Zune Language Pack (CSY) (Version: 04.08.2345.00 - Microsoft Corporation) Hidden
Zune Language Pack (DAN) (Version: 04.08.2345.00 - Microsoft Corporation) Hidden
Zune Language Pack (DEU) (Version: 04.08.2345.00 - Microsoft Corporation) Hidden
Zune Language Pack (ELL) (Version: 04.08.2345.00 - Microsoft Corporation) Hidden
Zune Language Pack (ESP) (Version: 04.08.2345.00 - Microsoft Corporation) Hidden
Zune Language Pack (FIN) (Version: 04.08.2345.00 - Microsoft Corporation) Hidden
Zune Language Pack (FRA) (Version: 04.08.2345.00 - Microsoft Corporation) Hidden
Zune Language Pack (HUN) (Version: 04.08.2345.00 - Microsoft Corporation) Hidden
Zune Language Pack (IND) (Version: 04.08.2345.00 - Microsoft Corporation) Hidden
Zune Language Pack (ITA) (Version: 04.08.2345.00 - Microsoft Corporation) Hidden
Zune Language Pack (JPN) (Version: 04.08.2345.00 - Microsoft Corporation) Hidden
Zune Language Pack (KOR) (Version: 04.08.2345.00 - Microsoft Corporation) Hidden
Zune Language Pack (MSL) (Version: 04.08.2345.00 - Microsoft Corporation) Hidden
Zune Language Pack (NLD) (Version: 04.08.2345.00 - Microsoft Corporation) Hidden
Zune Language Pack (NOR) (Version: 04.08.2345.00 - Microsoft Corporation) Hidden
Zune Language Pack (PLK) (Version: 04.08.2345.00 - Microsoft Corporation) Hidden
Zune Language Pack (PTB) (Version: 04.08.2345.00 - Microsoft Corporation) Hidden
Zune Language Pack (PTG) (Version: 04.08.2345.00 - Microsoft Corporation) Hidden
Zune Language Pack (RUS) (Version: 04.08.2345.00 - Microsoft Corporation) Hidden
Zune Language Pack (SVE) (Version: 04.08.2345.00 - Microsoft Corporation) Hidden
 
========================= Devices: ================================
 
Name: 802.11n Wireless LAN Card
Description: 802.11n Wireless LAN Card
Class Guid: {4d36e972-e325-11ce-bfc1-08002be10318}
Manufacturer: Ralink Technology, Corp.
Service: netr28x
Problem: : This device is disabled. (Code 22)
Resolution: In Device Manager, click "Action", and then click "Enable Device". This starts the Enable Device wizard. Follow the instructions.
 
 
========================= Memory info: ===================================
 
Percentage of memory in use: 32%
Total physical RAM: 10196.2 MB
Available physical RAM: 6888.83 MB
Total Pagefile: 20390.58 MB
Available Pagefile: 16646.04 MB
Total Virtual: 4095.88 MB
Available Virtual: 3981.01 MB
 
========================= Partitions: =====================================
 
1 Drive c: (OS) (Fixed) (Total:1846.06 GB) (Free:1398.98 GB) NTFS
2 Drive d: (HP_RECOVERY) (Fixed) (Total:16.86 GB) (Free:2.11 GB) NTFS
8 Drive k: (HP Portable Drive) (Fixed) (Total:931.51 GB) (Free:457.23 GB) NTFS
 
========================= Users: ========================================
 
User accounts for \\JAMES-DESKTOP
 
Administrator            Guest                    James                    
Sonos                    
 
========================= Restore Points ==================================
 
03-12-2014 16:13:10 Post Scans
 
**** End of log ****


#10 Broni

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Posted 03 December 2014 - 01:16 PM

Uninstall Kaspersky then also run AVG Remover to remove AVG leftovers: http://www.avg.com/us-en/utilities


My Website

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My help doesn't cost a penny, but if you'd like to consider a donation, click p22001735.gif


 


#11 Jintarino

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Posted 03 December 2014 - 01:46 PM

Malware Bytes Log:

 

Malwarebytes Anti-Malware
www.malwarebytes.org
 
Scan Date: 12/3/2014
Scan Time: 10:30:13 AM
Logfile: MalwareBytes Log.txt
Administrator: Yes
 
Version: 2.00.4.1028
Malware Database: v2014.12.03.09
Rootkit Database: v2014.12.02.02
License: Free
Malware Protection: Disabled
Malicious Website Protection: Disabled
Self-protection: Disabled
 
OS: Windows 7 Service Pack 1
CPU: x64
File System: NTFS
User: James
 
Scan Type: Threat Scan
Result: Completed
Objects Scanned: 332150
Time Elapsed: 8 min, 54 sec
 
Memory: Enabled
Startup: Enabled
Filesystem: Enabled
Archives: Enabled
Rootkits: Disabled
Heuristics: Enabled
PUP: Enabled
PUM: Enabled
 
Processes: 0
(No malicious items detected)
 
Modules: 0
(No malicious items detected)
 
Registry Keys: 0
(No malicious items detected)
 
Registry Values: 0
(No malicious items detected)
 
Registry Data: 0
(No malicious items detected)
 
Folders: 0
(No malicious items detected)
 
Files: 0
(No malicious items detected)
 
Physical Sectors: 0
(No malicious items detected)
 
 
(end)


#12 Jintarino

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Posted 03 December 2014 - 02:03 PM

MalwareBytes RootToolkit Log:

 

Malwarebytes Anti-Rootkit BETA 1.08.2.1001
www.malwarebytes.org
 
Database version: v2014.12.03.10
 
Windows 7 Service Pack 1 x64 NTFS
Internet Explorer 11.0.9600.17420
James :: JAMES-DESKTOP [administrator]
 
12/3/2014 10:50:10 AM
mbar-log-2014-12-03 (10-50-10).txt
 
Scan type: Quick scan
Scan options enabled: Anti-Rootkit | Drivers | MBR | Physical Sectors | Memory | Startup | Registry | File System | Heuristics/Extra | Heuristics/Shuriken
Scan options disabled: 
Objects scanned: 333522
Time elapsed: 8 minute(s), 20 second(s)
 
Memory Processes Detected: 0
(No malicious items detected)
 
Memory Modules Detected: 0
(No malicious items detected)
 
Registry Keys Detected: 0
(No malicious items detected)
 
Registry Values Detected: 0
(No malicious items detected)
 
Registry Data Items Detected: 0
(No malicious items detected)
 
Folders Detected: 0
(No malicious items detected)
 
Files Detected: 0
(No malicious items detected)
 
Physical Sectors Detected: 0
(No malicious items detected)
 
(end)


#13 Jintarino

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Posted 03 December 2014 - 02:06 PM

Results from RKill:

 

Rkill 2.6.8 by Lawrence Abrams (Grinler)
Copyright 2008-2014 BleepingComputer.com
More Information about Rkill can be found at this link:
 
Program started at: 12/03/2014 11:04:01 AM in x64 mode.
Windows Version: Windows 7 Home Premium Service Pack 1
 
Checking for Windows services to stop:
 
 * No malware services found to stop.
 
Checking for processes to terminate:
 
 * C:\Users\James\AppData\Local\Programs\Google\MusicManager\MusicManager.exe (PID: 4776) [UP-HEUR]
 
1 proccess terminated!
 
Checking Registry for malware related settings:
 
 * No issues found in the Registry.
 
Resetting .EXE, .COM, & .BAT associations in the Windows Registry.
 
Performing miscellaneous checks:
 
 * No issues found.
 
Checking Windows Service Integrity: 
 
 * Windows Defender (WinDefend) is not Running.
   Startup Type set to: Disabled
 
 * Security Center (wscsvc) is not Running.
   Startup Type set to: Disabled
 
Searching for Missing Digital Signatures: 
 
 * No issues found.
 
Checking HOSTS File: 
 
 * No issues found.
 
Program finished at: 12/03/2014 11:04:53 AM
Execution time: 0 hours(s), 0 minute(s), and 52 seconds(s)


#14 Broni

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Posted 03 December 2014 - 02:15 PM

Did you?

 

Uninstall Kaspersky then also run AVG Remover to remove AVG leftovers: http://www.avg.com/us-en/utilities

 


My Website

p4433470.gif

My help doesn't cost a penny, but if you'd like to consider a donation, click p22001735.gif


 


#15 Jintarino

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Posted 03 December 2014 - 02:23 PM

Yep, I did that before running the MB.




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