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5 keys on Laptop not working


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#1 smith banks

smith banks

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Posted 03 December 2014 - 06:29 AM

i am using HP Elite Book 8260 P. Yesterday the keys on my keyboard was working fine. But today 5 keys on my laptop are not working " QWERU " these are the five keys which are not working on my laptop.

what could be the reason why these keys are not working?

 



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#2 Citizen_WD

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Posted 03 December 2014 - 10:02 AM

Hello,
 
The most common reasons for laptop keyboard failure are dust/dirt, spilled liquids or physical damage. If you don't think that is your case than you can try the following:
 
Turn off the laptop, unplug the power cable and remove battery. Press and hold the start button for 30 - 60 seconds. Put the battery back in and start the laptop.
 
If that doesn't work either - maybe it's probably best to take the laptop to a specialist and most probably a keyboard replacement will be needed.
 
Best regards, Citizen_WD





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