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DDS installation


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2 replies to this topic

#1 mprich

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Posted 02 December 2014 - 07:55 PM

I am attempting to follow the instructions in   

Preparation Guide For Use Before Using Malware Removal Tools and Requesting Help

which wants me download and run dds.com.  I am running Win7, 64 bit, Home Premium edition.  dds.com will not run. According to other web sites, win7/64 will not run DOS programs  Any help?

 



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#2 nasdaq

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Posted 07 December 2014 - 10:57 AM

Hello, Welcome to BleepingComputer.
I'm nasdaq and will be helping you.

If you can please print this topic it will make it easier for you to follow the instructions and complete all of the necessary steps in the order listed.
===

Download the version of this tool for your operating system.
Farbar Recovery Scan Tool (64 bit)
Farbar Recovery Scan Tool (32 bit)
and save it to a folder on your computer's Desktop.
Double-click to run it. When the tool opens click Yes to disclaimer.
Press Scan button.
It will make a log (FRST.txt) in the same directory the tool is run. Please copy and paste it to your reply.
The first time the tool is run, it makes also another log (Addition.txt). Please attach it to your reply.
===

Please paste the logs in your next reply DO NOT ATTACH THEM unless specified.
To attach a file select the "More Reply Option" and follow the instructions.


Wait for further instructions.

#3 nasdaq

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Posted 12 December 2014 - 09:44 AM

Due to the lack of feedback, this topic is now closed.

In the event you still have problems, please send me or any Moderator a Private Message and ask them to reopen this topic within the next 5 days.

Please include a link to your topic in the Private Message. Thank you.




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