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LogMeIn Hamachi


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#1 maggot7

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Posted 02 December 2014 - 06:45 PM

I am curious as to the general reputation of the LogMeIn Hamachi software.

 

I have seen it used with several of the "call this number, pay us, and we will fix your computer remotely" schemes. Also I have noticed it being installed in a lot of the logs of infected computers in the "Am I Infected" section as well as infected computers at my office.

 

What do you fellow IT professionals think of this software?



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#2 Kilroy

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Posted 02 December 2014 - 07:04 PM

LogMeIn is fine software, but it can be used for evil.  It allows you to take control of another machine which can be very dangerous.  If you're looking for a remote control tool take a look at Teamviewer



#3 quietman7

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Posted 03 December 2014 - 06:28 AM

Microsoft Support uses LogMeIn when assisting customers.
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#4 Angoid

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Posted 03 December 2014 - 12:24 PM

Another one is WebEx - http://www.webex.co.uk/

One of our customers insists on using Bomgar - http://www.bomgar.com/

 

As per Kilroy's post, none of these are evil at all and are used by IT professionals to remotely access customers' servers with a view to diagnosing and fixing faults.  But they all have the potential for evil when used by scammers.


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#5 maggot7

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Posted 03 December 2014 - 01:40 PM

Okay, yeah I'm not questioning remote access software as a whole, just LogMeIn specifically.

 

Out of all of the scams that I have come across, I have never heard of one using TeamViewer (though I use it all the time). I just thought that it was interesting that LogMeIn seems to be used so frequently for malicious purposes. 



#6 quietman7

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Posted 03 December 2014 - 01:45 PM

... I just thought that it was interesting that LogMeIn seems to be used so frequently for malicious purposes.

Maybe that's because Microsoft uses it and scammers take advantage of the Microsoft name as well as how they provide support.

Avoid scams that use the Microsoft name fraudulently
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#7 maggot7

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Posted 03 December 2014 - 01:50 PM

That makes absolute sense to me.

 

But wait...

Are you trying to tell me that "PC Registry SuperAwesomeFixer Optimizer Pro" isn't actually a Microsoft Certified Gold Partner? :grinner:



#8 Animal

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Posted 03 December 2014 - 02:03 PM

They say they are, on the Internet, it must be true...... :whistle:

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#9 Angoid

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Posted 05 December 2014 - 09:58 AM

And that's just it: if it says so on the Internet, then it *has* to be true  :axe:


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#10 quietman7

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Posted 05 December 2014 - 10:22 AM

They say they are, on the Internet, it must be true...... :whistle:

They = most Millennials...I hear it all the time and just scratch my head.

No offense to those Millennials who know better. Some in my generation used to say..."I read it in the newspaper so it must be true"
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#11 andrew149

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Posted 17 December 2014 - 01:41 AM

LogMeIn is decent software. If it has a bad reputation, it is due to a few bad apples (not the company) and not the software. You may consider GoSupportNow, which does not have a negative reputation, and it can cleanup after itself on the remote computers.
 






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