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No internet explorer, OE wacky


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34 replies to this topic

#1 Urge21

Urge21

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Posted 02 December 2014 - 02:25 PM

Hi,  my computer will not open i.e. and OE is a crapshoot as to if it will open.  Oe will not open emails: it says not enough memory(this was a test message I sent that had no content just a subject).  When I try to open i.e. this is the message I get: 

do you want to download

google_com.htm 

type firefox HTML document

from www.google.com

 

I am running Windows XP SP3

 

Urge


Edited by Urge21, 02 December 2014 - 02:47 PM.


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#2 Broni

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Posted 02 December 2014 - 07:14 PM

Same computer?

http://www.bleepingcomputer.com/forums/t/556953/no-access-to-admin-tools-users-folder-and-ie/page-2


My Website

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#3 Urge21

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Posted 03 December 2014 - 10:00 AM

Hi Broni,  No, it is a different computer. 

 

Bill



#4 Broni

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Posted 03 December 2014 - 12:10 PM

p22002970.gif Download Security Check from here or here and save it to your Desktop.

  • Double-click SecurityCheck.exe
  • Follow the onscreen instructions inside of the black box.
  • A Notepad document should open automatically called checkup.txt; please post the contents of that document.

NOTE 1. If one of your security applications (e.g., third-party firewall) requests permission to allow DIG.EXE access the Internet, allow it to do so.
NOTE 2. SecurityCheck may produce some false warning(s), so leave the results reading to me.
NOTE 3. If you receive UNSUPPORTED OPERATING SYSTEM! ABORTED! message restart computer and Security Check should run

p22002970.gif Please download Farbar Service Scanner (FSS) and run it on the computer with the issue.
  • Make sure the following options are checked:
    • Internet Services
    • Windows Firewall
    • System Restore
    • Security Center/Action Center
    • Windows Update
    • Windows Defender
    • Other Services
  • Press "Scan".
  • It will create a log (FSS.txt) in the same directory the tool is run.
  • Please copy and paste the log to your reply.


p22002970.gif Please download MiniToolBox and run it.

Checkmark following boxes:
  • Report IE Proxy Settings
  • Report FF Proxy Settings
  • List content of Hosts
  • List IP configuration
  • List Winsock Entries
  • List last 10 Event Viewer log
  • List Installed Programs
  • List Devices (do NOT change any settings here)
  • List Users, Partitions and Memory size
  • List Restore Points

Click Go and post the result.

p22002970.gif Please download Malwarebytes Anti-Malware to your desktop.
NOTE. If you already have MBAM 2.0 installed scroll down.

  • Double-click mb3-setup-1878.1878-3.3.1.2183.exe and follow the prompts to install the program.
  • At the end, be sure a checkmark is placed next to the following:

    • Launch Malwarebytes Anti-Malware
    • A 14 day trial of the Premium features is pre-selected. You may deselect this if you wish, and it will not diminish the scanning and removal capabilities of the program.

  • Click Finish.
  • On the Dashboard, click the 'Update Now >>' link
  • After the update completes, click the 'Scan Now >>' button.
  • Or, on the Dashboard, click the Scan Now >> button.
  • If an update is available, click the Update Now button.
  • A Threat Scan will begin.
  • When the scan is complete, if there have been detections, click Apply Actions to allow MBAM to clean what was detected.
  • In most cases, a restart will be required.
  • Wait for the prompt to restart the computer to appear, then click on Yes.



If you already have MBAM 2.0 installed:

  • On the Dashboard, click the 'Update Now >>' link
  • After the update completes, click the 'Scan Now >>' button.
  • Or, on the Dashboard, click the Scan Now >> button.
  • If an update is available, click the Update Now button.
  • A Threat Scan will begin.
  • When the scan is complete, if there have been detections, click Apply Actions to allow MBAM to clean what was detected.
  • In most cases, a restart will be required.
  • Wait for the prompt to restart the computer to appear, then click on Yes.


How to get logs:
(Export log to save as txt)


  • After the restart once you are back at your desktop, open MBAM once more.
  • Click on the History tab > Application Logs.
  • Double click on the Scan Log which shows the Date and time of the scan just performed.
  • Click 'Export'.
  • Click 'Text file (*.txt)'
  • In the Save File dialog box which appears, click on Desktop.
  • In the File name: box type a name for your scan log.
  • A message box named 'File Saved' should appear stating "Your file has been successfully exported".
  • Click Ok
  • Attach that saved log to your next reply.



(Copy to clipboard for pasting into forum replies or tickets)

  • After the restart once you are back at your desktop, open MBAM once more.
  • Click on the History tab > Application Logs.
  • Double click on the Scan Log which shows the Date and time of the scan just performed.
  • Click 'Copy to Clipboard'
  • Paste the contents of the clipboard into your reply.


p22002970.gifDownload 51a5f31352b88-icon_MBAR.pngMalwarebytes Anti-Rootkit to your desktop.
  • Warning! Malwarebytes Anti-Rootkit needs to be run from an account with administrator rights.
  • Double click on downloaded file. OK self extracting prompt.
  • MBAR will start. Click "Next" to continue.
  • Click in the following screen "Update" to obtain the latest malware definitions.
  • Once the update is complete select "Next" and click "Scan".
  • When the scan is finished and no malware has been found select "Exit".
  • If malware was detected, make sure to check all the items and click "Cleanup". Reboot your computer.
  • Open the MBAR folder located on your Desktop and paste the content of the following files in your next reply:
  • "mbar-log-{date} (xx-xx-xx).txt"
  • "system-log.txt"


NOTE. If you see This version requires you to completely exit the Anti Malware application message right click on the Malwarebytes Anti-Malware icon in the system tray and click on Exit.

p22002970.gif Please download Rkill (courtesy of BleepingComputer.com) to your desktop.
There are 2 different versions. If one of them won't run then download and try to run the other one.
You only need to get one of these to run, not all of them. You may get warnings from your antivirus about this tool, ignore them or shutdown your antivirus.

rKill.exe: http://www.bleepingcomputer.com/download/rkill/dl/10/
iExplore.exe (renamed rKill.exe): http://www.bleepingcomputer.com/download/rkill/dl/11/

  • Double-click on the Rkill desktop icon to run the tool.
  • If using Vista or Windows 7 right-click on it and choose Run As Administrator.
  • A black DOS box will briefly flash and then disappear. This is normal and indicates the tool ran successfully.
  • If not, delete the file, then download and use the one provided in Link 2.
  • Do not reboot until instructed.
  • If the tool does not run from any of the links provided, please let me know.


If normal mode still doesn't work, run the tool from safe mode.

When the scan is done Notepad will open with rKill log.
Post it in your next reply.

NOTE. rKill.txt log will also be present on your desktop.

NOTE Do NOT wrap your logs in "quote" or "code" brackets.
Do NOT use spoilers.
Do NOT edit your reply to post additional logs. Create new reply. I'll not get any email notifications about edits so I won't know you posted something new.


My Website

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My help doesn't cost a penny, but if you'd like to consider a donation, click p22001735.gif


 


#5 Urge21

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Posted 03 December 2014 - 02:30 PM

Hi Broni,  Here are the results of the Security Check:

 Results of screen317's Security Check version 0.99.91  
 Windows XP Service Pack 3 x86   
 Internet Explorer 8  
``````````````Antivirus/Firewall Check:``````````````
 Windows Firewall Enabled!  
avast! Antivirus   
 Antivirus up to date!  
`````````Anti-malware/Other Utilities Check:`````````
 SUPERAntiSpyware     
 Malwarebytes Anti-Malware version 2.0.3.1025  
 CCleaner     
 Java 7 Update 67  
 Java version 32-bit out of Date!
 Adobe Flash Player     15.0.0.239  
 Mozilla Firefox (33.1)
````````Process Check: objlist.exe by Laurent````````  
 Malwarebytes Anti-Malware mbam.exe  
 Alwil Software Avast5 AvastSvc.exe  
 Alwil Software Avast5 afwServ.exe  
 Alwil Software Avast5 AvastUI.exe  
`````````````````System Health check`````````````````
 Total Fragmentation on Drive C:: 1%
````````````````````End of Log``````````````````````
 

 

here is the FSS log:

 

Farbar Service Scanner Version: 21-07-2014
Ran by Urge (administrator) on 03-12-2014 at 13:50:13
Running from "C:\Users\Urge\Desktop"
Microsoft Windows XP Professional Service Pack 3 (X86)
Boot Mode: Normal
****************************************************************

Internet Services:
============

Connection Status:
==============
Localhost is accessible.
LAN connected.
Google IP is accessible.
Google.com is accessible.
Yahoo.com is accessible.


Windows Firewall:
=============

Firewall Disabled Policy:
==================


System Restore:
============

System Restore Disabled Policy:
========================


Security Center:
============


Windows Update:
============

Windows Autoupdate Disabled Policy:
============================


Other Services:
==============


File Check:
========
C:\WINDOWS\system32\dhcpcsvc.dll => File is digitally signed
C:\WINDOWS\system32\Drivers\afd.sys => File is digitally signed
C:\WINDOWS\system32\Drivers\netbt.sys => File is digitally signed
C:\WINDOWS\system32\Drivers\tcpip.sys
[2010-06-17 06:16] - [2010-06-17 06:16] - 0361600 ____A (Microsoft Corporation) FF267FF1D773BEA5522295E3A79701E9

C:\WINDOWS\system32\Drivers\ipsec.sys => File is digitally signed
C:\WINDOWS\system32\dnsrslvr.dll => File is digitally signed
C:\WINDOWS\system32\ipnathlp.dll => File is digitally signed
C:\WINDOWS\system32\netman.dll => File is digitally signed
C:\WINDOWS\system32\wbem\WMIsvc.dll => File is digitally signed
C:\WINDOWS\system32\srsvc.dll => File is digitally signed
C:\WINDOWS\system32\Drivers\sr.sys => File is digitally signed
C:\WINDOWS\system32\wscsvc.dll => File is digitally signed
C:\WINDOWS\system32\wbem\WMIsvc.dll => File is digitally signed
C:\WINDOWS\system32\wuauserv.dll => File is digitally signed
C:\WINDOWS\system32\qmgr.dll => File is digitally signed
C:\WINDOWS\system32\es.dll => File is digitally signed
C:\WINDOWS\system32\cryptsvc.dll => File is digitally signed
C:\WINDOWS\system32\svchost.exe => File is digitally signed
C:\WINDOWS\system32\rpcss.dll => File is digitally signed
C:\WINDOWS\system32\services.exe => File is digitally signed

Extra List:
=======
aswTdi(9) Gpc(6) IPSec(4) NetBT(5) Prio(8) PSched(7) Tcpip(3)
0x09000000040000000100000002000000030000000900000008000000050000000600000007000000
IpSec Tag value is correct.

**** End of log ****

 

Here is the MiniToolbox log: MiniToolBox by Farbar  Version: 30-11-2014
Ran by Urge (administrator) on 03-12-2014 at 13:53:24
Running from "C:\Users\Urge\Desktop"
Microsoft Windows XP Professional Service Pack 3 (X86)
Boot Mode: Normal
***************************************************************************

========================= IE Proxy Settings: ==============================

Proxy is not enabled.
No Proxy Server is set.

========================= FF Proxy Settings: ==============================

========================= Hosts content: =================================


127.0.0.1       localhost

========================= IP Configuration: ================================

Realtek PCIe GBE Family Controller = Local Area Connection (Connected)
1394 Net Adapter = 1394 Connection (Connected)


# ----------------------------------
# Interface IP Configuration         
# ----------------------------------
pushd interface ip


# Interface IP Configuration for "Local Area Connection"

set address name="Local Area Connection" source=dhcp
set dns name="Local Area Connection" source=dhcp register=PRIMARY
set wins name="Local Area Connection" source=dhcp


popd
# End of interface IP configuration




Windows IP Configuration



        Host Name . . . . . . . . . . . . : Grumpy

        Primary Dns Suffix  . . . . . . . :

        Node Type . . . . . . . . . . . . : Unknown

        IP Routing Enabled. . . . . . . . : No

        WINS Proxy Enabled. . . . . . . . : No

        DNS Suffix Search List. . . . . . : westell.com



Ethernet adapter Local Area Connection:



        Connection-specific DNS Suffix  . : westell.com

        Description . . . . . . . . . . . : Realtek PCIe GBE Family Controller

        Physical Address. . . . . . . . . : 1C-6F-65-85-82-1B

        Dhcp Enabled. . . . . . . . . . . : Yes

        Autoconfiguration Enabled . . . . : Yes

        IP Address. . . . . . . . . . . . : 192.168.1.30

        Subnet Mask . . . . . . . . . . . : 255.255.255.0

        Default Gateway . . . . . . . . . : 192.168.1.1

        DHCP Server . . . . . . . . . . . : 192.168.1.1

        DNS Servers . . . . . . . . . . . : 192.168.1.1

        Lease Obtained. . . . . . . . . . : Wed, Dec, 03, 2014 12:18:44 PM

        Lease Expires . . . . . . . . . . : Thu, Dec, 04, 2014 12:18:44 PM

Server:  dslrouter.westell.com
Address:  192.168.1.1

Name:    google.com
Addresses:  173.194.121.7, 173.194.121.3, 173.194.121.5, 173.194.121.6
      173.194.121.2, 173.194.121.4, 173.194.121.9, 173.194.121.1, 173.194.121.8
      173.194.121.14, 173.194.121.0



Pinging google.com [173.194.121.0] with 32 bytes of data:



Reply from 173.194.121.0: bytes=32 time=50ms TTL=57

Reply from 173.194.121.0: bytes=32 time=50ms TTL=57



Ping statistics for 173.194.121.0:

    Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),

Approximate round trip times in milli-seconds:

    Minimum = 50ms, Maximum = 50ms, Average = 50ms

Server:  dslrouter.westell.com
Address:  192.168.1.1

Name:    yahoo.com
Addresses:  98.138.253.109, 206.190.36.45, 98.139.183.24



Pinging yahoo.com [98.139.183.24] with 32 bytes of data:



Reply from 98.139.183.24: bytes=32 time=52ms TTL=53

Reply from 98.139.183.24: bytes=32 time=51ms TTL=53



Ping statistics for 98.139.183.24:

    Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),

Approximate round trip times in milli-seconds:

    Minimum = 51ms, Maximum = 52ms, Average = 51ms



Pinging 127.0.0.1 with 32 bytes of data:



Reply from 127.0.0.1: bytes=32 time<1ms TTL=128

Reply from 127.0.0.1: bytes=32 time<1ms TTL=128



Ping statistics for 127.0.0.1:

    Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),

Approximate round trip times in milli-seconds:

    Minimum = 0ms, Maximum = 0ms, Average = 0ms

===========================================================================
Interface List
0x1 ........................... MS TCP Loopback interface
0x2 ...1c 6f 65 85 82 1b ...... Realtek PCIe GBE Family Controller - Packet Scheduler Miniport
===========================================================================
===========================================================================
Active Routes:
Network Destination        Netmask          Gateway       Interface  Metric
          0.0.0.0          0.0.0.0      192.168.1.1    192.168.1.30      20
        127.0.0.0        255.0.0.0        127.0.0.1       127.0.0.1      1
      192.168.1.0    255.255.255.0     192.168.1.30    192.168.1.30      20
     192.168.1.30  255.255.255.255        127.0.0.1       127.0.0.1      20
    192.168.1.255  255.255.255.255     192.168.1.30    192.168.1.30      20
        224.0.0.0        240.0.0.0     192.168.1.30    192.168.1.30      20
  255.255.255.255  255.255.255.255     192.168.1.30    192.168.1.30      1
Default Gateway:       192.168.1.1
===========================================================================
Persistent Routes:
  None
========================= Winsock entries =====================================

Catalog5 01 C:\WINDOWS\system32\mswsock.dll [245248] (Microsoft Corporation)
Catalog5 02 C:\WINDOWS\system32\winrnr.dll [16896] (Microsoft Corporation)
Catalog5 03 C:\WINDOWS\system32\mswsock.dll [245248] (Microsoft Corporation)
Catalog9 01 C:\WINDOWS\system32\mswsock.dll [245248] (Microsoft Corporation)
Catalog9 02 C:\WINDOWS\system32\mswsock.dll [245248] (Microsoft Corporation)
Catalog9 03 C:\WINDOWS\system32\mswsock.dll [245248] (Microsoft Corporation)
Catalog9 04 C:\WINDOWS\system32\rsvpsp.dll [92672] (Microsoft Corporation)
Catalog9 05 C:\WINDOWS\system32\rsvpsp.dll [92672] (Microsoft Corporation)
Catalog9 06 C:\WINDOWS\system32\mswsock.dll [245248] (Microsoft Corporation)
Catalog9 07 C:\WINDOWS\system32\mswsock.dll [245248] (Microsoft Corporation)
Catalog9 08 C:\WINDOWS\system32\mswsock.dll [245248] (Microsoft Corporation)
Catalog9 09 C:\WINDOWS\system32\mswsock.dll [245248] (Microsoft Corporation)
Catalog9 10 C:\WINDOWS\system32\mswsock.dll [245248] (Microsoft Corporation)
Catalog9 11 C:\WINDOWS\system32\mswsock.dll [245248] (Microsoft Corporation)
Catalog9 12 C:\WINDOWS\system32\mswsock.dll [245248] (Microsoft Corporation)
Catalog9 13 C:\WINDOWS\system32\mswsock.dll [245248] (Microsoft Corporation)
Catalog9 14 C:\WINDOWS\system32\mswsock.dll [245248] (Microsoft Corporation)
Catalog9 15 C:\WINDOWS\system32\mswsock.dll [245248] (Microsoft Corporation)

========================= Event log errors: ===============================

Application errors:
==================
Error: (12/03/2014 00:36:35 PM) (Source: QuickBooks) (User: )
Description: An unexpected error has occured in "QuickBooks":
Returning NULL QBWinInstance Handle

Error: (12/03/2014 00:36:35 PM) (Source: QuickBooks) (User: )
Description: An unexpected error has occured in "QuickBooks":
Returning NULL QBWinInstance Handle

Error: (12/03/2014 00:36:35 PM) (Source: QuickBooks) (User: )
Description: An unexpected error has occured in "QuickBooks":
Returning NULL QBWinInstance Handle

Error: (12/03/2014 06:04:27 AM) (Source: QuickBooks) (User: )
Description: An unexpected error has occured in "QuickBooks Pro 2011":
Got unexpected error 5 in call to NetShareGetInfo for path \\menace\QB2007\Happy Tails Doggy Daycare, Inc NEW..QBW

Error: (12/03/2014 06:00:28 AM) (Source: QuickBooks) (User: )
Description: An unexpected error has occured in "QuickBooks":
Returning NULL QBWinInstance Handle

Error: (12/03/2014 06:00:28 AM) (Source: QuickBooks) (User: )
Description: An unexpected error has occured in "QuickBooks":
Returning NULL QBWinInstance Handle

Error: (12/03/2014 06:00:28 AM) (Source: QuickBooks) (User: )
Description: An unexpected error has occured in "QuickBooks":
Returning NULL QBWinInstance Handle

Error: (12/02/2014 04:09:13 PM) (Source: QuickBooks) (User: )
Description: An unexpected error has occured in "QuickBooks":
Returning NULL QBWinInstance Handle

Error: (12/02/2014 04:09:13 PM) (Source: QuickBooks) (User: )
Description: An unexpected error has occured in "QuickBooks":
Returning NULL QBWinInstance Handle

Error: (12/02/2014 04:09:13 PM) (Source: QuickBooks) (User: )
Description: An unexpected error has occured in "QuickBooks":
Returning NULL QBWinInstance Handle


System errors:
=============
Error: (12/03/2014 00:19:01 PM) (Source: Service Control Manager) (User: )
Description: The following boot-start or system-start driver(s) failed to load:
sptd

Error: (12/03/2014 00:19:01 PM) (Source: Service Control Manager) (User: )
Description: The WinFast VC100 WDM Crossbar service failed to start due to the following error:
%%1058

Error: (12/03/2014 00:19:01 PM) (Source: Service Control Manager) (User: )
Description: The Nero BackItUp Scheduler 4.0 service failed to start due to the following error:
%%2

Error: (12/03/2014 00:19:01 PM) (Source: Service Control Manager) (User: )
Description: The WinFast VC100 WDM Video Capture service failed to start due to the following error:
%%1058

Error: (12/03/2014 11:56:02 AM) (Source: EventLog) (User: )
Description: A driver packet received from the I/O subsystem was invalid.  The data is the
packet.

Error: (12/03/2014 11:56:02 AM) (Source: EventLog) (User: )
Description: A driver packet received from the I/O subsystem was invalid.  The data is the
packet.

Error: (12/03/2014 11:11:52 AM) (Source: EventLog) (User: )
Description: A driver packet received from the I/O subsystem was invalid.  The data is the
packet.

Error: (12/03/2014 11:11:52 AM) (Source: EventLog) (User: )
Description: A driver packet received from the I/O subsystem was invalid.  The data is the
packet.

Error: (12/03/2014 11:11:54 AM) (Source: EventLog) (User: )
Description: A driver packet received from the I/O subsystem was invalid.  The data is the
packet.

Error: (12/03/2014 11:22:31 AM) (Source: EventLog) (User: )
Description: A driver packet received from the I/O subsystem was invalid.  The data is the
packet.


Microsoft Office Sessions:
=========================
Error: (12/03/2014 00:36:35 PM) (Source: QuickBooks)(User: )
Description: QuickBooksReturning NULL QBWinInstance Handle

Error: (12/03/2014 00:36:35 PM) (Source: QuickBooks)(User: )
Description: QuickBooksReturning NULL QBWinInstance Handle

Error: (12/03/2014 00:36:35 PM) (Source: QuickBooks)(User: )
Description: QuickBooksReturning NULL QBWinInstance Handle

Error: (12/03/2014 06:04:27 AM) (Source: QuickBooks)(User: )
Description: QuickBooks Pro 2011Got unexpected error 5 in call to NetShareGetInfo for path \\menace\QB2007\Happy Tails Doggy Daycare, Inc NEW..QBW

Error: (12/03/2014 06:00:28 AM) (Source: QuickBooks)(User: )
Description: QuickBooksReturning NULL QBWinInstance Handle

Error: (12/03/2014 06:00:28 AM) (Source: QuickBooks)(User: )
Description: QuickBooksReturning NULL QBWinInstance Handle

Error: (12/03/2014 06:00:28 AM) (Source: QuickBooks)(User: )
Description: QuickBooksReturning NULL QBWinInstance Handle

Error: (12/02/2014 04:09:13 PM) (Source: QuickBooks)(User: )
Description: QuickBooksReturning NULL QBWinInstance Handle

Error: (12/02/2014 04:09:13 PM) (Source: QuickBooks)(User: )
Description: QuickBooksReturning NULL QBWinInstance Handle

Error: (12/02/2014 04:09:13 PM) (Source: QuickBooks)(User: )
Description: QuickBooksReturning NULL QBWinInstance Handle



@BIOS (HKLM\...\{B2DC3F08-2EB2-49A5-AA24-15DFC8B1CB83}) (Version: 2.08 - GIGABYTE)
=========================== Installed Programs ============================
32 Bit HP CIO Components Installer (Version: 7.1.4 - Hewlett-Packard) Hidden
7-Zip 9.20 (HKLM\...\7-Zip) (Version:  - )
A1 (HKLM\...\A1_is1) (Version:  - )
ACDSee for PENTAX 2.0 (HKLM\...\{D8320DD6-FE47-41DE-B116-4158B7AE3F37}) (Version: 6.0.24 - ACD Systems Ltd.)
Acronis True Image Home (HKLM\...\{37C8899D-FD70-481F-94AA-1F1B08765E22}) (Version: 12.0.9709 - Acronis)
Adobe Flash Player 15 ActiveX (HKLM\...\Adobe Flash Player ActiveX) (Version: 15.0.0.189 - Adobe Systems Incorporated)
Adobe Flash Player 15 Plugin (HKLM\...\Adobe Flash Player Plugin) (Version: 15.0.0.239 - Adobe Systems Incorporated)
Adobe Shockwave Player 11.5 (HKLM\...\Adobe Shockwave Player) (Version: 11.5.7.609 - Adobe Systems, Inc.)
Advanced Uninstaller PRO 9.6.0.40 (HKLM\...\Advanced Uninstaller PRO_is1) (Version: 9.6.0.40 - -[ by Akozdem!R ]-)
AMD Processor Driver (HKLM\...\{C151CE54-E7EA-4804-854B-F515368B0798}) (Version: 1.3.2.0053 - AMD)
AMD USB Filter Driver (Version: 1.0.15.94 - Advanced Micro Devices, Inc.) Hidden
Apple Application Support (HKLM\...\{6A3F9D74-BB80-4451-8CA1-4B3A857F1359}) (Version: 2.0.1 - Apple Inc.)
Apple Software Update (HKLM\...\{789A5B64-9DD9-4BA5-915A-F0FC0A1B7BFE}) (Version: 2.1.3.127 - Apple Inc.)
Attribute Changer 6.20 (HKLM\...\AC) (Version: 6.10a - Romain Petges)
Audacity 1.3.13 (Unicode) (HKLM\...\Audacity 1.3 Beta (Unicode)_is1) (Version:  - Audacity Team)
AutoGreen B10.0517.1 (HKLM\...\InstallShield_{C75FAD21-EC08-42F3-92D6-C9C0AB355345}) (Version: 1.00.0000 - GIGABYTE)
AutoGreen B10.0517.1 (Version: 1.00.0000 - GIGABYTE) Hidden
Avast Internet Security (HKLM\...\avast) (Version: 10.0.2208 - AVAST Software)
Belarc Advisor 8.1 (HKLM\...\Belarc Advisor) (Version:  - )
Browser Configuration Utility (HKLM\...\{A2F991E7-DDCD-42B7-AFEC-47789A099FDC}) (Version: 1.1.18.0 - DeviceVM Inc.)
BufferChm (Version: 140.0.212.000 - Hewlett-Packard) Hidden
C310 (Version: 140.0.304.000 - Hewlett-Packard) Hidden
Catalyst Control Center - Branding (Version: 1.00.0000 - ATI) Hidden
Catalyst Control Center Core Implementation (Version: 2010.0406.2133.36843 - ATI) Hidden
Catalyst Control Center Graphics Full Existing (Version: 2010.0406.2133.36843 - ATI) Hidden
Catalyst Control Center Graphics Full New (Version: 2010.0406.2133.36843 - ATI) Hidden
Catalyst Control Center Graphics Light (Version: 2010.0406.2133.36843 - ATI) Hidden
Catalyst Control Center Graphics Previews Common (Version: 2010.0406.2133.36843 - ATI) Hidden
Catalyst Control Center HydraVision Full (Version: 2010.0406.2133.36843 - ATI) Hidden
CCC Help English (Version: 2010.0406.2132.36843 - ATI) Hidden
ccc-core-preinstall (Version: 2010.0406.2133.36843 - ATI) Hidden
ccc-core-static (Version: 2010.0406.2133.36843 - ATI) Hidden
ccc-utility (Version: 2010.0406.2133.36843 - ATI) Hidden
CCleaner (HKLM\...\CCleaner) (Version: 3.04 - Piriform)
CDBurnerXP (HKLM\...\{7E265513-8CDA-4631-B696-F40D983F3B07}_is1) (Version: 4.3.8.2560 - CDBurnerXP)
CDDRV_Installer (Version: 1.00.0000 - Logitech Inc.) Hidden
CDex extraction audio (HKLM\...\CDex) (Version:  - )
Compatibility Pack for the 2007 Office system (HKLM\...\{90120000-0020-0409-0000-0000000FF1CE}) (Version: 12.0.6514.5001 - Microsoft Corporation)
ConvertXtoDVD Portable 4.0.12.327 (HKLM\...\ConvertXtoDVD Portable_is1) (Version:  - )
Core Temp version 0.99.8 (HKLM\...\{086D343F-8E78-4AFC-81AC-D6D414AFD8AC}_is1) (Version: 0.99.8 - Arthur Liberman)
Coupon Printer for Windows (HKLM\...\Coupon Printer for Windows5.0.0.2) (Version: 5.0.0.2 - Coupons.com Incorporated)
CPUID HWMonitor 1.18 (HKLM\...\CPUID HWMonitor_is1) (Version:  - )
Dell Printer Software (HKLM\...\{105F3CE5-FE55-408E-BF30-E78F85BA0B12}) (Version: 1.00.000 - Dell Inc.)
Destinations (Version: 140.0.77.000 - Hewlett-Packard) Hidden
DeviceDiscovery (Version: 140.0.212.000 - Hewlett-Packard) Hidden
DVD Decrypter (Remove Only) (HKLM\...\DVD Decrypter) (Version:  - )
DVD Shrink 3.2 (HKLM\...\DVD Shrink_is1) (Version:  - DVD Shrink)
EasySaver B9.1214.1  (HKLM\...\{07300F01-89CA-4CF8-92BD-2A605EB83C95}) (Version: 1.00.0000 - Gigabyte)
eXPander (HKLM\...\eXPander) (Version: 15.2.2 - )
FLV Player (HKLM\...\FLV Player2.0.25) (Version: 2.0.25 - Martijn de Visser Software)
foobar2000 v1.1.7 (HKLM\...\foobar2000) (Version: 1.1.7 - Peter Pawlowski)
Foxit Reader (HKLM\...\Foxit Reader) (Version: 4.3.1.218 - Foxit Corporation)
GiliSoft Audio Recorder Free Edition 2.2 (HKLM\...\{30AB2FCD-FBF2-4bed-3333-13E6A1468621}_is1) (Version: 2.2 - GiliSoft International LLC.)
Google Chrome (HKCU\...\Google Chrome) (Version: 39.0.2171.71 - Google Inc.)
Google Earth Plug-in (HKLM\...\{4AB54F11-2F8C-11E3-B09F-B8AC6F97B88E}) (Version: 7.1.2.2041 - Google)
Google Update Helper (Version: 1.3.25.11 - Google Inc.) Hidden
HashCheck Shell Extension (x86-32) (HKLM\...\HashCheck Shell Extension) (Version: 2.1.11.1 - Kai Liu)
HDD Health v3.3 Beta (HKLM\...\HDD Health_is1) (Version:  - )
HP Imaging Device Functions 14.0 (HKLM\...\HP Imaging Device Functions) (Version: 14.0 - HP)
HP Photosmart Prem C310 All-In-One Driver Software 14.0 Rel. 7 (HKLM\...\{4E484899-4F93-4086-88BA-56BDDF47A776}) (Version: 14.0 - HP)
HP Smart Web Printing 4.60 (HKLM\...\HP Smart Web Printing) (Version: 4.60 - HP)
HPAppStudio (Version: 140.0.95.000 - Hewlett-Packard) Hidden
ImagXpress (Version: 7.0.74.0 - Nero AG) Hidden
ImgBurn (HKLM\...\ImgBurn) (Version: 2.5.5.0 - LIGHTNING UK!)
Internet Explorer (Enable DEP) (HKLM\...\{a9264802-8a7a-40fe-a135-5c6d204aed7a}.sdb) (Version:  - )
IrfanView (remove only) (HKLM\...\IrfanView) (Version: 4.28 - Irfan Skiljan)
Java 7 Update 67 (HKLM\...\{26A24AE4-039D-4CA4-87B4-2F03217067FF}) (Version: 7.0.670 - Oracle)
Java Auto Updater (Version: 2.1.67.1 - Oracle, Inc.) Hidden
Kels' CPL Bonus Pack! (HKLM\...\CPLBonus) (Version: 11.2 - Kelsenellenelvian EverDawn)
KhalSetup (Version: 3.30.165 - Logitech) Hidden
K-Lite Codec Pack 6.1.0 (Full) (HKLM\...\KLiteCodecPack_is1) (Version: 6.1.0 - )
LAME v3.98.3 for Audacity (HKLM\...\LAME for Audacity_is1) (Version:  - )
LightScribe System Software (HKLM\...\{3744B641-61DE-417F-BCDC-9CCED4224DF8}) (Version: 1.18.13.1 - LightScribe)
LightScribe Template Labeler (HKLM\...\{83721450-E604-4C37-ABEB-CE7F18C587C8}) (Version: 1.18.24.1 - LightScribe)
Malwarebytes Anti-Malware version 2.0.3.1025 (HKLM\...\Malwarebytes Anti-Malware_is1) (Version: 2.0.3.1025 - Malwarebytes Corporation)
Microsoft .NET Framework 1.1 (HKLM\...\Microsoft .NET Framework 1.1  (1033)) (Version:  - )
Microsoft .NET Framework 1.1 (Version: 1.1.4322 - Microsoft) Hidden
Microsoft .NET Framework 1.1 Security Update (KB2416447) (HKLM\...\M2416447) (Version:  - )
Microsoft .NET Framework 2.0 Service Pack 2 (HKLM\...\{C09FB3CD-3D0C-3F2D-899A-6A1D67F2073F}) (Version: 2.3.30730 - Microsoft Corporation)
Microsoft .NET Framework 3.0 Service Pack 2 (HKLM\...\{A3051CD0-2F64-3813-A88D-B8DCCDE8F8C7}) (Version: 3.2.30730 - Microsoft Corporation)
Microsoft .NET Framework 3.5 SP1 (HKLM\...\{CE2CDD62-0124-36CA-84D3-9F4DCF5C5BD9}) (Version: 3.5.30730 - Microsoft Corporation)
Microsoft .NET Framework 4 Client Profile (HKLM\...\Microsoft .NET Framework 4 Client Profile) (Version: 4.0.30319 - Microsoft Corporation)
Microsoft .NET Framework 4 Client Profile (Version: 4.0.30319 - Microsoft Corporation) Hidden
Microsoft Kernel-Mode Driver Framework Feature Pack 1.5 (Version:  - Microsoft Corporation) Hidden
Microsoft Office 2000 SR-1 Professional (HKLM\...\{00010409-78E1-11D2-B60F-006097C998E7}) (Version: 9.00.9327 - Microsoft Corporation)
Microsoft SQL Server Desktop Engine (HKLM\...\{E09B48B5-E141-427A-AB0C-D3605127224A}) (Version: 8.00.2039 - Microsoft Corporation)
Microsoft Visual C++ 2005 Redistributable (HKLM\...\{837b34e3-7c30-493c-8f6a-2b0f04e2912c}) (Version: 8.0.59193 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17 (HKLM\...\{9A25302D-30C0-39D9-BD6F-21E6EC160475}) (Version: 9.0.30729 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148 (HKLM\...\{1F1C2DFC-2D24-3E06-BCB8-725134ADF989}) (Version: 9.0.30729.4148 - Microsoft Corporation)
Mozilla Firefox 33.1 (x86 en-US) (HKLM\...\Mozilla Firefox 33.1 (x86 en-US)) (Version: 33.1 - Mozilla)
Mozilla Maintenance Service (HKLM\...\MozillaMaintenanceService) (Version: 29.0.1 - Mozilla)
MP3 Converter Simple (HKLM\...\MP3 Converter Simple) (Version: MP3 Converter Simple - audio-converter.com)
MSXML 4.0 SP2 Parser and SDK (HKLM\...\{716E0306-8318-4364-8B8F-0CC4E9376BAC}) (Version: 4.20.9818.0 - Microsoft Corporation)
MSXML 6.0 Parser (HKLM\...\{A43BF6A5-D5F0-4AAA-BF41-65995063EC44}) (Version: 6.10.1129.0 - Microsoft Corporation)
neroxml (Version: 1.0.0 - Nero AG) Hidden
Network (Version: 140.0.215.000 - Hewlett-Packard) Hidden
ON_OFF Charge B10.0427.1 (HKLM\...\{3DECD372-76A1-4483-BF10-B547790A3261}) (Version: 1.00.0001 - GIGABYTE)
Open Command Prompt Shell Extension (x86-32) (HKLM\...\CmdOpen Shell Extension) (Version: 2.0.2.1 - Kai Liu)
Open Selected URL - IE Extension (HKLM\...\OpenSelectedURLIE) (Version: 1.0.1.0 - MuvEnum)
PC Wizard 2008 2008.1.8.4 (HKLM\...\{D14ED2E1-C75B-443c-BD7C-333333333303}_is1) (Version: 2008.1.8.4 - ©2001 - 2008 CPUID)
PCWin Speaker Recorder (HKLM\...\{C78205AF-82F7-4EAF-A6C9-E1B90B8BB833}) (Version: 1.1.7.0 - FrontierDG.com)
Port Forward Network Utilities 2.0.1 (HKLM\...\Port Forward Network Utilities) (Version: 2.0.1 - Portforward.com)
PowerTweaK Menu (mmm) (HKLM\...\mmm) (Version: 2.02 - Paraglider)
Prio v1.9.8 (HKLM\...\Prio) (Version:  - )
PS_AIO_07_C310_SW_Min (Version: 140.0.304.000 - Hewlett-Packard) Hidden
QuickBooks (Version: 21.0.4014.904 - Intuit Inc.) Hidden
QuickBooks Pro 2007 (HKLM\...\{7E545666-F422-45FD-B3DF-C0B99A1A579F}) (Version:  - )
QuickBooks Pro 2011 (HKLM\...\{11E0AC7D-6822-4F67-865F-EE1C13D28C38}) (Version: 21.0.4014.904 - Intuit Inc.)
QuickBooks Product Listing Service (HKLM\...\{054C3038-FFAC-446D-9682-E25891DC2E05}) (Version: 2.0.132 - Intuit)
QuickTime (HKLM\...\{C9E14402-3631-4182-B377-6B0DFB1C0339}) (Version: 7.70.80.34 - Apple Inc.)
QuickTransfer (Version: 140.0.98.000 - Hewlett-Packard) Hidden
REALTEK GbE & FE Ethernet PCI-E NIC Driver (HKLM\...\{C9BED750-1211-4480-B1A5-718A3BE15525}) (Version: 1.28.0000 - Realtek)
Realtek HDMI Audio Driver for ATI (HKLM\...\{5449FB4F-1802-4D5B-A6D8-087DB1142147}) (Version:  - Realtek Semiconductor Corp.)
Realtek High Definition Audio Driver (HKLM\...\{F132AF7F-7BCA-4EDE-8A7C-958108FE7DBC}) (Version: 5.10.0.6083 - Realtek Semiconductor Corp.)
RefreshEM (HKLM\...\Refreshem) (Version: 1.0.0.0 - camtech)
RegShot (HKLM\...\RegShot) (Version: 2.0.1.68 - Paraglider)
RegTeaks (HKLM\...\RegTweaks) (Version: 15.2.2 - )
Resource Hacker (HKLM\...\Reshack) (Version: 3.5.2 beta - Angus Johnson)
REX CRIBBAGE (HKLM\...\{B6A07ABB-AF7C-4820-9AE7-5539B392A18C}) (Version: 3.0 - HALSWARE)
Scan (Version: 140.0.80.000 - Hewlett-Packard) Hidden
SendTo Xtras (HKLM\...\SendTo) (Version: 15.2.2 - )
Service Tweaker (HKLM\...\Sertweak) (Version: 1.0.0.0 - ajua Onine)
SlimDrivers (HKLM\...\{7E052F74-10A7-42E7-84EB-01C172F5AB5D}) (Version: 2.2.28413 - SlimWare Utilities, Inc.)
SmartWebPrinting (Version: 140.0.186.000 - Hewlett-Packard) Hidden
Status (Version: 140.0.256.000 - Hewlett-Packard) Hidden
SUPERAntiSpyware (HKLM\...\{CDDCBBF1-2703-46BC-938B-BCC81A1EEAAA}) (Version: 4.49.1000 - SUPERAntiSpyware.com)
SupportSoft Assisted Service (HKLM\...\{5A3F6A80-7913-475E-8B96-477A952CFA43}) (Version: 15 - SupportSoft)
SysInternals Programs Collection v3.7 (HKLM\...\SysInternals Programs Collection) (Version: v3.7 - Addon by odyn1982)
The Lord of the Rings FREE Trial  (Version: 1.00.0000 - ATI Technologies Inc.) Hidden
TightVNC (HKLM\...\{D903B276-81AE-4AED-AEF9-45DACFBF16CE}) (Version: 2.7.10.0 - GlavSoft LLC.)
Toolbox (Version: 140.0.428.000 - Hewlett-Packard) Hidden
ToolTipFixer 1.0.1 (HKLM\...\ToolTipFixer) (Version: 1.0.1 - NeoSmart Technologies)
TrayApp (Version: 140.0.212.000 - Hewlett-Packard) Hidden
Ultimate Defrag 2008 (HKLM\...\Ultimate Defrag_is1) (Version:  - )
Universal Extractor (HKLM\...\Universal Extractor_addon) (Version: v1.6.2 - oszone.net)
Unlocker v1.8.9 (HKLM\...\Unlocker) (Version: 1.8.9 - )
Update for Windows Internet Explorer 8 (KB2447568) (HKLM\...\KB2447568-IE8) (Version: 1 - Microsoft Corporation)
Update for Windows XP (KB2141007) (HKLM\...\KB2141007) (Version: 1 - Microsoft Corporation)
Update for Windows XP (KB2345886) (HKLM\...\KB2345886) (Version: 1 - Microsoft Corporation)
VistaSwitcher (HKLM\...\VistaSwitcher) (Version: 1.1.2 - NTWind Software)
VLC media player 1.1.7 (HKLM\...\VLC media player) (Version: 1.1.7 - VideoLAN)
WebFldrs XP (Version: 9.50.7523 - Microsoft Corporation) Hidden
WebReg (Version: 140.0.212.017 - Hewlett-Packard) Hidden
Windows IP Configuration Manager 2.7.2.80 (HKLM\...\{D14ED2E1-C75B-443c-BD7C-333333333301}_is1) (Version: 2.7.2.80 - Peter Kostov)
Windows PowerShell™ 1.0 (HKLM\...\KB926139-v2) (Version: 2 - Microsoft Corporation)
WinFast Multimedia Driver Installation (HKLM\...\{418EC9DD-25EE-4C3F-8827-B7AA9B26405B}) (Version: 7.5.2.4 - Leadtek Research Inc.)
XAMPP 1.7.4 (HKLM\...\xampp) (Version:  - )
Xvid 1.2.2 final uninstall (HKLM\...\Xvid_is1) (Version: 1.2 - Xvid team (Koepi))

========================= Devices: ================================


========================= Memory info: ===================================

Percentage of memory in use: 41%
Total physical RAM: 2813.48 MB
Available physical RAM: 1643.27 MB
Total Pagefile: 6357.59 MB
Available Pagefile: 5048.5 MB
Total Virtual: 2047.88 MB
Available Virtual: 1974.96 MB

========================= Partitions: =====================================

2 Drive c: (OS) (Fixed) (Total:20.45 GB) (Free:5.77 GB) NTFS
3 Drive d: (Swap) (Fixed) (Total:3.91 GB) (Free:0.46 GB) NTFS
4 Drive e: (Programs) (Fixed) (Total:34.18 GB) (Free:28.55 GB) NTFS
5 Drive f: (Data) (Fixed) (Total:34.18 GB) (Free:32.79 GB) NTFS
6 Drive g: (Backup) (Fixed) (Total:97.65 GB) (Free:13.72 GB) NTFS
7 Drive h: (Stash 1) (Fixed) (Total:92.77 GB) (Free:9.91 GB) NTFS
8 Drive i: (Stash 2) (Fixed) (Total:93.75 GB) (Free:10.83 GB) NTFS
9 Drive j: (Stash 3) (Fixed) (Total:92.77 GB) (Free:11.67 GB) NTFS
10 Drive k: (Temp) (Fixed) (Total:19.84 GB) (Free:19.49 GB) NTFS
11 Drive l: (Storage) (Fixed) (Total:50.78 GB) (Free:39.28 GB) NTFS

========================= Users: ========================================

User accounts for \\GRUMPY

Administrator            ASPNET                   Catherine                
Guest                    HelpAssistant            SUPPORT_388945a0         
Urge                     

========================= Restore Points ==================================

02-12-2014 18:06:54 System Checkpoint
02-12-2014 18:39:08 System Checkpoint
02-12-2014 20:09:01 Installed %1 %2.

**** End of log ****

 

Here is the MBAM log:  Malwarebytes Anti-Malware
www.malwarebytes.org

Scan Date: 12/03/2014
Scan Time: 1:59:39 PM
Logfile:
Administrator: No

Version: 2.00.3.1025
Malware Database: v2014.12.03.10
Rootkit Database: v2014.12.03.01
License: Free
Malware Protection: Disabled
Malicious Website Protection: Disabled
Self-protection: Disabled

OS: Windows XP Service Pack 3
CPU: x86
File System: NTFS
User: Urge

Scan Type: Threat Scan
Result: Completed
Objects Scanned: 418624
Time Elapsed: 7 min, 41 sec

Memory: Enabled
Startup: Enabled
Filesystem: Enabled
Archives: Enabled
Rootkits: Disabled
Heuristics: Enabled
PUP: Warn
PUM: Enabled

Processes: 0
(No malicious items detected)

Modules: 0
(No malicious items detected)

Registry Keys: 0
(No malicious items detected)

Registry Values: 8
Hijack.ControlPanelStyle, HKU\S-1-5-18-{ED1FC765-E35E-4C3D-BF15-2C2B11260CE4}-0\SOFTWARE\MICROSOFT\WINDOWS\CURRENTVERSION\POLICIES\EXPLORER|ForceClassicControlPanel, 1, Quarantined, [f086bda1057743f3701d6b8a2ed519e7]
Hijack.ControlPanelStyle, HKU\S-1-5-20-{ED1FC765-E35E-4C3D-BF15-2C2B11260CE4}-0\SOFTWARE\MICROSOFT\WINDOWS\CURRENTVERSION\POLICIES\EXPLORER|ForceClassicControlPanel, 1, Quarantined, [b7bf81dd4c30c76f226b985d8b7841bf]
PUM.LowRiskFileTypes, HKU\S-1-5-21-606747145-1292428093-1417001333-1004-{ED1FC765-E35E-4C3D-BF15-2C2B11260CE4}-0\SOFTWARE\MICROSOFT\WINDOWS\CURRENTVERSION\POLICIES\ASSOCIATIONS|LowRiskFileTypes, .zip;.rar;.nfo;.txt;.exe;.bat;.com;.cmd;.reg;.msi;.htm;.html;.gif;.bmp;.jpg;.avi;.mpg;.mpeg;.mov;.mp3;.m3u;.wav;, Quarantined, [fa7c025c4d2f0a2cb08b331c768d728e]
Hijack.ControlPanelStyle, HKU\S-1-5-21-606747145-1292428093-1417001333-1004-{ED1FC765-E35E-4C3D-BF15-2C2B11260CE4}-0\SOFTWARE\MICROSOFT\WINDOWS\CURRENTVERSION\POLICIES\EXPLORER|ForceClassicControlPanel, 1, Quarantined, [e78f87d7b5c7db5bb5d8f203b54e659b]
PUM.LowRiskFileTypes, HKU\S-1-5-21-606747145-1292428093-1417001333-1005-{ED1FC765-E35E-4C3D-BF15-2C2B11260CE4}-0\SOFTWARE\MICROSOFT\WINDOWS\CURRENTVERSION\POLICIES\ASSOCIATIONS|LowRiskFileTypes, .zip;.rar;.nfo;.txt;.exe;.bat;.com;.cmd;.reg;.msi;.htm;.html;.gif;.bmp;.jpg;.avi;.mpg;.mpeg;.mov;.mp3;.m3u;.wav;, Quarantined, [cda9312df08c0e28aa91ef6058aba45c]
Hijack.ControlPanelStyle, HKU\S-1-5-21-606747145-1292428093-1417001333-1005-{ED1FC765-E35E-4C3D-BF15-2C2B11260CE4}-0\SOFTWARE\MICROSOFT\WINDOWS\CURRENTVERSION\POLICIES\EXPLORER|ForceClassicControlPanel, 1, Quarantined, [b2c42c32e5973bfbcbc2965f4ab913ed]
PUM.LowRiskFileTypes, HKU\S-1-5-21-606747145-1292428093-1417001333-500-{ED1FC765-E35E-4C3D-BF15-2C2B11260CE4}-0\SOFTWARE\MICROSOFT\WINDOWS\CURRENTVERSION\POLICIES\ASSOCIATIONS|LowRiskFileTypes, .zip;.rar;.nfo;.txt;.exe;.bat;.com;.cmd;.reg;.msi;.htm;.html;.gif;.bmp;.jpg;.avi;.mpg;.mpeg;.mov;.mp3;.m3u;.wav;, Quarantined, [086ed886a1db16209e9d6ae54bb8a15f]
Hijack.ControlPanelStyle, HKU\S-1-5-21-606747145-1292428093-1417001333-500-{ED1FC765-E35E-4C3D-BF15-2C2B11260CE4}-0\SOFTWARE\MICROSOFT\WINDOWS\CURRENTVERSION\POLICIES\EXPLORER|ForceClassicControlPanel, 1, Quarantined, [c9ad2f2f2f4d0b2ba7e6c0352ad9dc24]

Registry Data: 0
(No malicious items detected)

Folders: 0
(No malicious items detected)

Files: 1
PUP.Optional.MyEmoticons.A, C:\Users\Urge\My Documents\Downloads\YTDSetup.exe, No Action By User, [2551a6b8641846f04e8cb8bbd42de020],

Physical Sectors: 0
(No malicious items detected)


(end)
 

 I had to run iexplore because of the issue you mentioned.  Here is the iexplore log: 

Rkill 2.6.8 by Lawrence Abrams (Grinler)
http://www.bleepingcomputer.com/
Copyright 2008-2014 BleepingComputer.com
More Information about Rkill can be found at this link:
 http://www.bleepingcomputer.com/forums/topic308364.html

Program started at: 12/03/2014 02:24:33 PM in x86 mode.
Windows Version: Microsoft Windows XP Service Pack 3

Checking for Windows services to stop:

 * No malware services found to stop.

Checking for processes to terminate:

 * Your %Temp% folder is set to C:\WINDOWS\Temp, which can be dangerous. Skipping termination for this folder.
 * C:\WINDOWS\system32\mmm.exe (PID: 2620) [WD-HEUR]

1 proccess terminated!

Possibly Patched Files.

 * C:\WINDOWS\system32\ctfmon.exe

Checking Registry for malware related settings:

 * No issues found in the Registry.

Resetting .EXE, .COM, & .BAT associations in the Windows Registry.
  * HKLM\Software\Classes\.exe\shell found and deleted!


Performing miscellaneous checks:

 * Reparse Point/Junctions Found (Most likely legitimate)!

     * C:\WINDOWS\assembly\GAC_MSIL\CCC\2.0.0.0__90ba9c70f846762e => C:\WINDOWS\WinSxS\MSIL_CCC_90ba9c70f846762e_2.0.0.0_x-ww_c7ed2bb0 [Dir]
     * C:\WINDOWS\assembly\GAC_MSIL\CLI\2.0.0.0__90ba9c70f846762e => C:\WINDOWS\WinSxS\MSIL_CLI_90ba9c70f846762e_2.0.0.0_x-ww_42656733 [Dir]
     * C:\WINDOWS\assembly\GAC_MSIL\Intuit.QuickBooks.FCS\1.3.0.0__5b3f47ba29970ccb => C:\WINDOWS\WinSxS\MSIL_Intuit.QuickBooks.FCS_5b3f47ba29970ccb_1.3.0.0_x-ww_d936dcb9 [Dir]
     * C:\WINDOWS\assembly\GAC_MSIL\LOG\2.0.3748.36921__90ba9c70f846762e => C:\WINDOWS\WinSxS\MSIL_LOG_90ba9c70f846762e_2.0.3748.36921_x-ww_92a13d80 [Dir]
     * C:\WINDOWS\assembly\GAC_MSIL\MOM\2.0.0.0__90ba9c70f846762e => C:\WINDOWS\WinSxS\MSIL_MOM_90ba9c70f846762e_2.0.0.0_x-ww_a60193a8 [Dir]
     * C:\WINDOWS\Microsoft.NET\assembly\GAC_32\System.EnterpriseServices\v4.0_4.0.0.0__b03f5f7f11d50a3a => C:\WINDOWS\WinSxS\x86_System.EnterpriseServices_b03f5f7f11d50a3a_4.0.0.0_x-ww_29b51492 [Dir]

Checking Windows Service Integrity:

 * No issues found.

Searching for Missing Digital Signatures:

 * C:\WINDOWS\System32\clipsrv.exe : 55,296 : 06/17/2010 06:19 AM : 48c5045062b0112946ed69bd90a0e753 [NoSig]

 * C:\WINDOWS\System32\comres.dll : 1,443,840 : 06/17/2010 06:19 AM : 403eba8ee2967ba93e07138400972ee3 [NoSig]

 * C:\WINDOWS\System32\ctfmon.exe : 37,376 : 06/17/2010 06:20 AM : cbf5945651c96e471b3a004bbdc36864 [NoSig]

 * C:\WINDOWS\System32\midimap.dll : 32,256 : 06/17/2010 06:20 AM : 448937cf6d5d4a4009532df67b205f92 [NoSig]

 * C:\WINDOWS\System32\setupapi.dll : 4,142,592 : 06/17/2010 06:21 AM : 92c24b983a688522a5dfa758f3245d98 [NoSig]

 * C:\WINDOWS\System32\user32.dll : 575,488 : 06/17/2010 06:22 AM : 99c1acb1b8f0f2cecc56515e502b5120 [NoSig]

 * C:\WINDOWS\System32\UxTheme.dll : 218,624 : 06/17/2010 06:22 AM : 88f5be9ae5b87b82e83718f3e425e82d [NoSig]

 * C:\WINDOWS\System32\winlogon.exe : 570,368 : 06/17/2010 06:22 AM : 50d6ee240e804f638d88e26200d37670 [NoSig]

 * C:\WINDOWS\explorer.exe : 1,723,904 : 06/17/2010 06:20 AM : e1f5f729264c8af1d6a95ecd1c8086dd [NoSig]

 * C:\WINDOWS\System32\Drivers\tcpip.sys : 361,600 : 06/17/2010 06:16 AM : ff267ff1d773bea5522295e3a79701e9 [NoSig]

Checking HOSTS File:

 * HOSTS file entries found:

  127.0.0.1       localhost

Program finished at: 12/03/2014 02:25:03 PM
Execution time: 0 hours(s), 0 minute(s), and 29 seconds(s)
 



#6 Broni

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Posted 03 December 2014 - 03:42 PM

I still need MBAR logs.

 

Then..

You may have tcpip.sys file corrupted or infected.

 

Please download SystemLook from one of the links below and save it to your Desktop.
Download Mirror #1
Download Mirror #2

64-bit users go HERE

  • Double-click SystemLook.exe to run it.
  • Vista users:: Right click on SystemLook.exe, click Run As Administrator
  • Copy the content of the following box and paste it into the main textfield:

:filefind
tcpip.sys
  • Click the Look button to start the scan.
  • When finished, a notepad window will open with the results of the scan. Please post this log in your next reply.
Note: The log can also be found on your Desktop entitled SystemLook.txt

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#7 Urge21

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Posted 03 December 2014 - 04:57 PM

Hi Broni,  I couldn't run MBAR so I ran iexplore as you suggested.  The log is in my previous post.   Did I miss something?  I am not in the same place as the computer we are working on so I will have to do this in the am.

 

Bill



#8 Broni

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Posted 03 December 2014 - 05:08 PM

Go ahead with System Look.


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#9 Urge21

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Posted 04 December 2014 - 11:04 AM

Hi Broni,  Here is the system look log:

 

SystemLook 30.07.11 by jpshortstuff
Log created at 11:01 on 04/12/2014 by Catherine
Administrator - Elevation successful

========== filefind ==========

Searching for "tcpip.sys"
C:\WINDOWS\system32\drivers\tcpip.sys    --a---- 361600 bytes    [11:16 17/06/2010]    [11:16 17/06/2010] FF267FF1D773BEA5522295E3A79701E9

-= EOF =-

 

Bill



#10 Broni

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Posted 04 December 2014 - 11:39 AM

There is no replacement for that file.

 

I uploaded tcpip.sys from my XP installation here: https://www.sendspace.com/file/41ohy9

Download it to your Desktop.

 

Restart computer in safe mode.

How to start Windows in Safe Mode

Open Windows Explorer.

Navigate to C:\WINDOWS\system32\drivers folder.

Rename your tcpip.sys to tcpip.old.

Paste my tcpip.sys into C:\WINDOWS\system32\drivers folder.

 

Restart computer and see about your internet connection.


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#11 Urge21

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Posted 04 December 2014 - 12:50 PM

Hi Broni,  I still have a problem.         http://s46.photobucket.com/user/Urge212/library/

 

Bill



#12 Broni

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Posted 04 December 2014 - 01:29 PM

It happens when?

 

Is your connection back?


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#13 Urge21

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Posted 04 December 2014 - 04:33 PM

It happens when I clic on internet explorer to start it.  No, I don;t get into i.e.

 

Bill



#14 Broni

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Posted 04 December 2014 - 04:42 PM

Post new FSS log.

 

Also...

 

Reset Internet Explorer.
Download MIcrosoft FixIt file from here: http://go.microsoft.com/?linkid=9646978
You can use ANY browser to download "FixIt" file.
Double click on downloaded MicrosoftFixit50195.msi file to run the fix.
Make sure you follow ALL steps listed there.
 


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#15 Urge21

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Posted 05 December 2014 - 04:07 PM

Hi Broni,  Here is the  FSS log:

 

Farbar Service Scanner Version: 21-07-2014
Ran by Urge (administrator) on 05-12-2014 at 15:56:48
Running from "C:\Users\Urge\Desktop"
Microsoft Windows XP Professional Service Pack 3 (X86)
Boot Mode: Normal
****************************************************************

Internet Services:
============

Connection Status:
==============
Localhost is accessible.
LAN connected.
Google IP is accessible.
Google.com is accessible.
Yahoo.com is accessible.


Windows Firewall:
=============

Firewall Disabled Policy:
==================


System Restore:
============

System Restore Disabled Policy:
========================


Security Center:
============


Windows Update:
============
cryptsvc Service is not running. Checking service configuration:
The start type of cryptsvc service is set to Demand. The default start type is Auto.
The ImagePath of cryptsvc service is OK.
The ServiceDll of cryptsvc: "%SystemRoot%\System32\cryptsvc.dll".


Windows Autoupdate Disabled Policy:
============================


Other Services:
==============


File Check:
========
C:\WINDOWS\system32\dhcpcsvc.dll => MD5 is legit
C:\WINDOWS\system32\Drivers\afd.sys
[2008-10-16 10:07] - [2008-10-16 10:07] - 0138496 ____A (Microsoft Corporation) 38D7B715504DA4741DF35E3594FE2099

C:\WINDOWS\system32\Drivers\netbt.sys => MD5 is legit
C:\WINDOWS\system32\Drivers\tcpip.sys
[2014-12-04 12:07] - [2014-12-04 11:41] - 0361088 ____A (Microsoft Corporation) AC6ECC5CB4C7E9DB72273489ECB94CFF

C:\WINDOWS\system32\Drivers\ipsec.sys => MD5 is legit
C:\WINDOWS\system32\dnsrslvr.dll => MD5 is legit
C:\WINDOWS\system32\ipnathlp.dll => MD5 is legit
C:\WINDOWS\system32\netman.dll => MD5 is legit
C:\WINDOWS\system32\wbem\WMIsvc.dll => MD5 is legit
C:\WINDOWS\system32\srsvc.dll => MD5 is legit
C:\WINDOWS\system32\Drivers\sr.sys => MD5 is legit
C:\WINDOWS\system32\wscsvc.dll => MD5 is legit
C:\WINDOWS\system32\wbem\WMIsvc.dll => MD5 is legit
C:\WINDOWS\system32\wuauserv.dll
[2011-02-19 12:05] - [2009-10-29 10:30] - 0022744 ____A (Microsoft Corporation) 02E4055488047729B333F99D93877038

C:\WINDOWS\system32\qmgr.dll => MD5 is legit
C:\WINDOWS\system32\es.dll => MD5 is legit
C:\WINDOWS\system32\cryptsvc.dll => MD5 is legit
C:\WINDOWS\system32\svchost.exe => MD5 is legit
C:\WINDOWS\system32\rpcss.dll => MD5 is legit
C:\WINDOWS\system32\services.exe => MD5 is legit

Extra List:
=======
aswTdi(9) Gpc(6) IPSec(4) NetBT(5) Prio(8) PSched(7) Tcpip(3)
0x09000000040000000100000002000000030000000900000008000000050000000600000007000000
IpSec Tag value is correct.

**** End of log ****

 

I tried to run MIcrosoft FixIt but I got this error msg. :

 

Error loading inetcpl.cpl
The specified module could not be found

 

Urge






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