Is it possible it is something else other than the installation of Seachlock which I agreed to install?
The program (as I noted above) is Very lowly rated, and even the>> Chrome Forum offer a range of removal instructions (basically as given).
If you wish, (my version) I would uninstall Chrome (their directions are very simple) and reset your internet settings to make sure.
To reset browsers back to default >> There is a M/soft "FixIt" but this is the manual method.
This should be done with only Internet Explorer open, not Firefox, Chrome or other browsers.
Click Tools on the toolbar, or press Alt key and the Menu bar will appear, or click on the Gear icon at the top of the browser > Go down the list to click on Internet Options
Go across to the last tab that should be Advanced > Click on Advanced and then click Reset (near the bottom) > You should get a Confirm box pop up > Tick Delete Personal Settings and now Reset.
This last part may be where the infection changed things -
Once the settings have all been reset, click OK or Apply and Close that box. Close (OK / Apply) any other open boxes. Now close I.E. and Reboot your computer.
Now to be sure we should run the normal quick Adware / Malware scans
Please download RKill by Grinler to desktop to run it
- A black DOS box will appear for a short time and then disappear.
- This is normal and indicates the tool ran successfully.
- At most the tool will usually run for about 2 minutes
- Please Copy / Paste the small log back here.
I would now open AdwCleaner program and run a scan.
Please open your version and hit Uninstall and download a fresh copy, as it has just been updated.
Now please download AdwCleaner by Xplode and save to your Desktop
- Double click on AdwCleaner.exe to run the tool.
- Vista/Windows 7/8 users right-click and select Run As Administrator
- Click on the Scan button.
- AdwCleaner will begin...be patient as the scan may take some time to complete. Watch the Green bar.
- When it's done you'll see: Pending: Please uncheck elements you don't want removed.
- Now click on the Report button...a logfile (AdwCleaner[R0].txt) will open in Notepad for review.
- Look over the log especially under Files/Folders for any program you want to save.
- If there's a program you may want to save, just uncheck it from AdwCleaner.
- If you're not sure, post the log for review. (all items found are usually adware/spyware/foistware)
- If you're ready to clean it all up.....click the Clean button.
- After rebooting, a logfile report (AdwCleaner[S0].txt) will open automatically.
- Copy and paste the contents of that logfile in your next reply.
- A copy of that logfile will also be saved in the C:\AdwCleaner folder.
- Note : Items that are deleted are moved to the Quarantine Folder: C:\AdwCleaner\Quarantine
- To restore an item that has been deleted:
- Go to Tools > Quarantine Manager > check what you want restored > now click on Restore.
If you have this already, please Update your version prior to running it.
Please download Malwarebytes Anti-Malware
- Follow the simple directions to install the program to desktop
- Right click and choose "Run as administrator" to open Malwarebytes Anti-Malware and from the Dashboard please Check for Updates by clicking the Update Now... link
- Open up Malwarebytes > Settings > Detection and Protection > Enable Scan for rootkit and Under Non Malware Protection set both PUP and PUM to Treat detections as malware.
- Click on the SCAN button and run a Threat Scan with Malwarebytes Anti-Malware by clicking the Scan Now>> button.
- If you find malware and tick it to remove it, you may be asked th re-boot the computer to finish cleaning.
- Once completed please click on the History > Application Logs and find your scan log and open it and then click on the "copy to clipboard" button and post back the results on your next reply.
Thank You -