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Continuous browser "crash report"


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8 replies to this topic

#1 LUMO

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Posted 02 December 2014 - 12:06 PM

Hello you all,

 

I'm having some troubles with continuous error windows concerning "browser crash reports".

I've got many different browsers on my Desktop PC. Since I tend to use Firefox more frequently, I kept getting several error pop-ups of this type - with the browser shutting down as soon as the pop-up appeared. It's pretty annoying!

I thought that it could be related to some problem with Firefox, so I tried using Internet Explorer, Opera, Chrome: unfortunately, I've still been experiencing the same problem with all of them!

I'm starting to think that it could be related to RAM, since problems started after I installed a new RAM-memory slot. But I really don't know what to do.

 

Could you please lend me a hand?

Greetings



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#2 hamluis

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Posted 02 December 2014 - 12:57 PM

Please download MiniToolBox  , save it to your desktop and run it.
 
Checkmark the following checkboxes:
  List last 10 Event Viewer log
  List Installed Programs
  List Users, Partitions and Memory size.
 
Click Go and paste the content into your next post.
 
Also...please Publish a Snapshot using Speccy - http://www.bleepingcomputer.com/forums/topic323892.html/page__p__1797792#entry1797792 , taking care to post the link of the snapshot in your next post.
 
Louis



#3 LUMO

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Posted 02 December 2014 - 01:30 PM

Hello there, Louis - many thanks for your answer. Here's Speccy snapshot:

http://speccy.piriform.com/results/Rsw3zWLYsQNf1eilViKe6BX

_

 

 

And here's MiniToolBox log. I hope you won't have trouble while reading it since the listed errors are in my original language - that'd be Italian. Just in case, let me know if I can help you somehow.

MiniToolBox by Farbar  Version: 30-11-2014
Ran by Casa-Windows1 (administrator) on 02-12-2014 at 19:24:16
Running from "C:\Documents and Settings\Casa-Windows1\Desktop"
Microsoft Windows XP Professional Service Pack 3 (X86)
Boot Mode: Normal
***************************************************************************

========================= Event log errors: ===============================

==================
Error: (12/02/2014 07:18:58 PM) (Source: Application Error) (User: )
Description: Faulting application plugin-container.exe, version 33.1.0.5423, faulting module mozalloc.dll, version 33.1.0.5423, fault address 0x00001425.
Processing media-specific event for [plugin-container.exe!ws!]

Error: (12/02/2014 06:40:21 PM) (Source: Application Error) (User: )
Description: Faulting application metin2client.bin, version 1.0.2524.0, faulting module , version 0.0.0.0, fault address 0x00000000.
Processing media-specific event for [metin2client.bin!ws!]

Error: (12/02/2014 05:39:00 PM) (Source: Application Error) (User: )
Description: Faulting application plugin-container.exe, version 33.1.0.5423, faulting module mozalloc.dll, version 33.1.0.5423, fault address 0x00001425.
Processing media-specific event for [plugin-container.exe!ws!]

Error: (12/02/2014 04:57:44 PM) (Source: Application Error) (User: )
Description: Faulting application plugin-container.exe, version 33.1.0.5423, faulting module mozalloc.dll, version 33.1.0.5423, fault address 0x00001425.
Processing media-specific event for [plugin-container.exe!ws!]

Error: (12/02/2014 04:51:54 PM) (Source: Application Error) (User: )
Description: Faulting application plugin-container.exe, version 33.1.0.5423, faulting module mozalloc.dll, version 33.1.0.5423, fault address 0x00001425.
Processing media-specific event for [plugin-container.exe!ws!]

Error: (12/02/2014 04:08:37 PM) (Source: Application Error) (User: )
Description: Faulting application plugin-container.exe, version 33.1.0.5423, faulting module mozalloc.dll, version 33.1.0.5423, fault address 0x00001425.
Processing media-specific event for [plugin-container.exe!ws!]

Error: (12/02/2014 02:23:58 PM) (Source: Application Error) (User: )
Description: Faulting application plugin-container.exe, version 33.1.0.5423, faulting module mozalloc.dll, version 33.1.0.5423, fault address 0x00001425.
Processing media-specific event for [plugin-container.exe!ws!]

Error: (12/01/2014 11:24:40 PM) (Source: Application Error) (User: )
Description: Faulting application plugin-container.exe, version 33.1.0.5423, faulting module mozalloc.dll, version 33.1.0.5423, fault address 0x00001425.
Processing media-specific event for [plugin-container.exe!ws!]

Error: (12/01/2014 11:17:44 PM) (Source: Application Error) (User: )
Description: Faulting application plugin-container.exe, version 33.1.0.5423, faulting module mozalloc.dll, version 33.1.0.5423, fault address 0x00001425.
Processing media-specific event for [plugin-container.exe!ws!]

Error: (12/01/2014 07:04:50 PM) (Source: Application Error) (User: )
Description: Faulting application plugin-container.exe, version 33.1.0.5423, faulting module mozalloc.dll, version 33.1.0.5423, fault address 0x00001425.
Processing media-specific event for [plugin-container.exe!ws!]


System errors:
=============
Error: (12/02/2014 05:34:38 PM) (Source: Service Control Manager) (User: )
Description: The Print Spooler service terminated unexpectedly. It has done this 1 time(s)

Error: (12/02/2014 05:34:29 PM) (Source: Service Control Manager) (User: )
Description: The ProtexisLicensing service terminated unexpectedly. It has done this 1 time(s).

Error: (12/02/2014 04:03:40 PM) (Source: DCOM) (User: 04FCEFDEA2ED467)
Description: DCOM got error "%%1058" attempting to start the service wuauserv with arguments ""
in order to run the server
{E60687F7-01A1-40AA-86AC-DB1CBF673334}

Error: (12/02/2014 04:00:24 PM) (Source: DCOM) (User: 04FCEFDEA2ED467)
Description: DCOM got error "%%1058" attempting to start the service wuauserv with arguments ""
in order to run the server
{E60687F7-01A1-40AA-86AC-DB1CBF673334}

Error: (11/30/2014 03:33:36 PM) (Source: 0) (User: )
Description: C:

Error: (11/30/2014 02:10:46 PM) (Source: Dhcp) (User: )
Description: The IP address lease 192.168.1.20 for the Network Card with the network address 001731F161A4 has been denied by the DHCP server 0.0.0.0. The DHCP server sent a DHCPNACK message.

Error: (11/30/2014 01:45:02 PM) (Source: DCOM) (User: 04FCEFDEA2ED467)
Description: DCOM got error "%%1058" attempting to start the service wuauserv with arguments ""
in order to run the server
{E60687F7-01A1-40AA-86AC-DB1CBF673334}

 

Error: (11/30/2014 01:00:52 PM) (Source: Dhcp) (User: )
Description: The IP address lease 192.168.1.20 for the Network Card with the network address 001731F161A4 has been denied by the DHCP server 0.0.0.0. The DHCP Server sent a DHCPNACK message.

Error: (11/30/2014 00:17:30 PM) (Source: System Error) (User: )
Description: Error code 1000008e, parameter1 c0000005, parameter2 bd0aaf6c, parameter3 b4d0cbd8, parameter4 00000000.

Error: (11/30/2014 00:17:27 PM) (Source: System Error) (User: )
Description: Error code 1000008e, parameter1 c0000005, parameter2 805515a1, parameter3 b3d6a848, parameter4 00000000.


Microsoft Office Sessions:
=========================
Error: (12/02/2014 07:18:58 PM) (Source: Application Error)(User: )
Description: plugin-container.exe33.1.0.5423mozalloc.dll33.1.0.542300001425

Error: (12/02/2014 06:40:21 PM) (Source: Application Error)(User: )
Description: metin2client.bin1.0.2524.00.0.0.000000000

Error: (12/02/2014 05:39:00 PM) (Source: Application Error)(User: )
Description: plugin-container.exe33.1.0.5423mozalloc.dll33.1.0.542300001425

Error: (12/02/2014 04:57:44 PM) (Source: Application Error)(User: )
Description: plugin-container.exe33.1.0.5423mozalloc.dll33.1.0.542300001425

Error: (12/02/2014 04:51:54 PM) (Source: Application Error)(User: )
Description: plugin-container.exe33.1.0.5423mozalloc.dll33.1.0.542300001425

Error: (12/02/2014 04:08:37 PM) (Source: Application Error)(User: )
Description: plugin-container.exe33.1.0.5423mozalloc.dll33.1.0.542300001425

Error: (12/02/2014 02:23:58 PM) (Source: Application Error)(User: )
Description: plugin-container.exe33.1.0.5423mozalloc.dll33.1.0.542300001425

Error: (12/01/2014 11:24:40 PM) (Source: Application Error)(User: )
Description: plugin-container.exe33.1.0.5423mozalloc.dll33.1.0.542300001425

Error: (12/01/2014 11:17:44 PM) (Source: Application Error)(User: )
Description: plugin-container.exe33.1.0.5423mozalloc.dll33.1.0.542300001425

Error: (12/01/2014 07:04:50 PM) (Source: Application Error)(User: )
Description: plugin-container.exe33.1.0.5423mozalloc.dll33.1.0.542300001425



=========================== Installed Programs ============================
µTorrent (HKCU\...\uTorrent) (Version: 3.4.2.34944 - BitTorrent Inc.)
32 Bit HP CIO Components Installer (Version: 6.1.1 - Hewlett-Packard) Hidden
3nity CD DVD BURNER 2.0.1 (HKLM\...\{70E0BA9E-5978-4E83-A269-77BDB7A79F23}_is1) (Version:  - 3nity Softwares)
ABBYY FineReader 9.0 Professional Edition (HKLM\...\{F9000000-0001-0000-0000-074957833700}) (Version: 9.00.662.5581 - ABBYY)
Adobe Flash Player 12 Plugin (HKLM\...\Adobe Flash Player Plugin) (Version: 12.0.0.43 - Adobe Systems Incorporated)
Adobe Shockwave Player 12.0 (HKLM\...\Adobe Shockwave Player) (Version: 12.0.3.133 - Adobe Systems, Inc.)
Aggiornamenti NVIDIA 1.10.8 (HKLM\...\{B2FE1952-0186-46C3-BAEC-A80AA35AC5B8}_Display.Update) (Version: 1.10.8 - NVIDIA Corporation)
Ashampoo Burning Studio 6 FREE v.6.84 (HKLM\...\{91B33C97-3ED1-03EA-A67B-244AA4D7B559}_is1) (Version: 6.8.4 - Ashampoo GmbH & Co. KG)
Assistente per l'accesso a Windows Live (HKLM\...\{6F695BCF-9BDC-48AB-8D46-D57CFAD7A248}) (Version: 5.000.818.5 - Microsoft Corporation)
ASUS Enhanced Display Driver (HKLM\...\{315ACD04-BCEB-478B-9B1D-5431D0E6CB11}) (Version: 6.14.10.0126 - ASUSTeK COMPUTER INC.)
ASUS nVIDIA Driver (HKLM\...\InstallShield_{3C3B2C97-0DAB-482F-9C95-6610827210E3}) (Version:  - )
Audacity 1.2.6 (HKLM\...\Audacity_is1) (Version:  - )
Audacity 1.3.13 (Unicode) (HKLM\...\Audacity 1.3 Beta (Unicode)_is1) (Version:  - Audacity Team)
BufferChm (Version: 130.0.331.000 - Hewlett-Packard) Hidden
CBR Reader (HKLM\...\{EDAAC216-AC73-4152-9654-E12FE5A69F5D}_is1) (Version:  - cbrreader.com)
CCleaner (HKLM\...\CCleaner) (Version: 3.22 - Piriform)
CloudReading (HKLM\...\{41914D8B-9D6E-4764-A1F9-BC43FB6782C1}_is1) (Version: 1.0.31.1111 - Foxit Corporation)
Corel Paint Shop Pro Photo X2 (HKLM\...\{64E72FB1-2343-4977-B4A8-262CD53D0BD3}) (Version: 12.001.0000 - Corel Corporation)
Cowtris 2.1 (HKLM\...\Cowtris_is1) (Version:  - Nonsense Software)
D5500 (Version: 130.0.373.000 - Hewlett-Packard) Hidden
Defraggler (HKLM\...\Defraggler) (Version: 2.11 - Piriform)
DeviceDiscovery (Version: 130.0.372.000 - Hewlett-Packard) Hidden
DJ_SF_06_D5500_SW_Min (Version: 130.0.373.000 - Hewlett-Packard) Hidden
Docx Reader version 1.0 (HKLM\...\{055F11CE-CA33-41AE-9580-C73985941C9D}_is1) (Version: 1.0 - docxreader.com)
Dolby Axon - 1.5.1.1 (HKLM\...\{17936630-5344-4F18-9970-616129E2A114}_is1) (Version: 1.5.1.1 - Dolby Laboratories)
Evince 2.32.0.145 (HKLM\...\{AA38CC00-F12C-495E-AF00-7EE413D3BFB2}) (Version: 2.32.0.145 - (Custom build))
Foxit Reader (HKLM\...\Foxit Reader_is1) (Version: 6.1.1.1031 - Foxit Corporation)
Free WebM Video Converter version 5.0.32.1230 (HKLM\...\Free WebM Video Converter_is1) (Version: 5.0.32.1230 - DVDVideoSoft Ltd.)
Free YouTube Download version 3.2.16.1030 (HKLM\...\Free YouTube Download_is1) (Version: 3.2.16.1030 - DVDVideoSoft Ltd.)
Gameforge Live 2.0.5 (HKLM\...\{9C98989A-3A15-42DA-A3B9-D20331437D67}}_is1) (Version: 2.0.5 - Gameforge)
Google Chrome (HKLM\...\Google Chrome) (Version: 39.0.2171.71 - Google Inc.)
Google Earth (HKLM\...\{4D2A6330-2F8B-11E3-9C40-B8AC6F97B88E}) (Version: 7.1.2.2041 - Google)
Google Update Helper (Version: 1.3.25.11 - Google Inc.) Hidden
GPBaseService2 (Version: 130.0.371.000 - Hewlett-Packard) Hidden
GPS Information (HKLM\...\{219BB7DF-83BA-44C6-A362-D17981FBD285}) (Version:  - )
Helix YUV Codecs (remove only) (HKLM\...\HelixYUVCodecs) (Version:  - )
HP Customer Participation Program 13.0 (HKLM\...\HPExtendedCapabilities) (Version: 13.0 - HP)
HP Deskjet D5500 Driver Software 13.0 Rel .6 (HKLM\...\{78EA684E-97ED-4F0C-8E13-BAF78D5BFE14}) (Version: 13.0 - HP)
HP Imaging Device Functions 13.0 (HKLM\...\HP Imaging Device Functions) (Version: 13.0 - HP)
HP PrecisionScan Pro 3.0 (HKLM\...\{22DAFE84-E618-11D3-B2A7-080009FB4A19}) (Version: 3.0.2.0000 - Hewlett-Packard)
HP Print Projects 1.0 (HKLM\...\HP Print Projects) (Version: 1.0 - HP)
HP Smart Web Printing 4.5 (HKLM\...\HP Smart Web Printing) (Version: 4.5 - HP)
HP Solution Center 13.0 (HKLM\...\HP Solution Center & Imaging Support Tools) (Version: 13.0 - HP)
HP Update (HKLM\...\{7059BDA7-E1DB-442C-B7A1-6144596720A4}) (Version: 4.000.011.006 - Hewlett-Packard)
HP USB Disk Storage Format Tool (HKLM\...\{0E0DF90C-D0BA-4C89-9262-AD78D1A3DE51}) (Version:  - )
hpPrintProjects (Version: 130.0.303.000 - Hewlett-Packard) Hidden
HPProductAssistant (Version: 130.0.371.000 - Hewlett-Packard) Hidden
HPSSupply (Version: 130.0.371.000 - Hewlett-Packard) Hidden
hpWLPGInstaller (Version: 130.0.303.000 - Hewlett-Packard) Hidden
Index.dat Analyzer v2.5 (HKLM\...\Index.dat Analyzer_is1) (Version: 2.5 - Systenance Software)
Jasc Animation Shop 3 (HKLM\...\{174D5678-D941-433C-BD23-58A5C7B0D36D}) (Version: 3.05.0000 - Jasc Software Inc)
Junk Mail filter update (Version: 14.0.8117.416 - Microsoft Corporation) Hidden
Lightscreen (HKLM\...\Lightscreen) (Version:  - )
MarketResearch (Version: 130.0.374.000 - Hewlett-Packard) Hidden
Metin2 (HKLM\...\Metin2_is1) (Version:  - Gameforge 4D GmbH)
MicroDicom 0.7.1 (HKLM\...\MicroDicom) (Version: 0.7.1 - MicroDicom)
Microsoft .NET Framework 2.0 Service Pack 2 (HKLM\...\{C09FB3CD-3D0C-3F2D-899A-6A1D67F2073F}) (Version: 2.2.30729 - Microsoft Corporation)
Microsoft .NET Framework 2.0 Service Pack 2 Language Pack - ITA (HKLM\...\{842F9881-E181-30B3-A152-008D61433274}) (Version: 2.2.30729 - Microsoft Corporation)
Microsoft .NET Framework 3.0 Service Pack 2 (HKLM\...\{A3051CD0-2F64-3813-A88D-B8DCCDE8F8C7}) (Version: 3.2.30729 - Microsoft Corporation)
Microsoft .NET Framework 3.0 Service Pack 2 Language Pack - ITA (HKLM\...\{86BA3130-5938-3192-BBCF-6B0A2D86FA58}) (Version: 3.2.30729 - Microsoft Corporation)
Microsoft .NET Framework 3.5 - Language Pack SP1 (italiano) (HKLM\...\Microsoft .NET Framework 3.5 Language Pack SP1 - ita) (Version:  - Microsoft Corporation)
Microsoft .NET Framework 3.5 Language Pack SP1 - ita (Version: 3.5.30729 - Microsoft Corporation) Hidden
Microsoft .NET Framework 3.5 SP1 (HKLM\...\Microsoft .NET Framework 3.5 SP1) (Version:  - Microsoft Corporation)
Microsoft .NET Framework 3.5 SP1 (Version: 3.5.30729 - Microsoft Corporation) Hidden
Microsoft .NET Framework 4 Client Profile - Language Pack (ITA) (HKLM\...\Microsoft .NET Framework 4 Client Profile ITA Language Pack) (Version: 4.0.30319 - Microsoft Corporation)
Microsoft .NET Framework 4 Client Profile (HKLM\...\Microsoft .NET Framework 4 Client Profile) (Version: 4.0.30319 - Microsoft Corporation)
Microsoft .NET Framework 4 Client Profile (Version: 4.0.30319 - Microsoft Corporation) Hidden
Microsoft .NET Framework 4 Client Profile ITA Language Pack (Version: 4.0.30319 - Microsoft Corporation) Hidden
Microsoft .NET Framework 4 Extended - Language Pack (ITA) (HKLM\...\Microsoft .NET Framework 4 Extended ITA Language Pack) (Version: 4.0.30319 - Microsoft Corporation)
Microsoft .NET Framework 4 Extended (HKLM\...\Microsoft .NET Framework 4 Extended) (Version: 4.0.30319 - Microsoft Corporation)
Microsoft .NET Framework 4 Extended (Version: 4.0.30319 - Microsoft Corporation) Hidden
Microsoft .NET Framework 4 Extended ITA Language Pack (Version: 4.0.30319 - Microsoft Corporation) Hidden
Microsoft Application Error Reporting (Version: 12.0.6012.5000 - Microsoft Corporation) Hidden
Microsoft AppLocale (HKLM\...\{394BE3D9-7F57-4638-A8D1-1D88671913B7}) (Version: 1.0.0 - MS)
Microsoft Choice Guard (Version: 2.0.48.0 - Microsoft Corporation) Hidden
Microsoft Kernel-Mode Driver Framework Feature Pack 1.9 (Version:  - Microsoft Corporation) Hidden
Microsoft Office Excel MUI (Italian) 2010 (Version: 14.0.4763.1000 - Microsoft Corporation) Hidden
Microsoft Office Professional Plus 2010 (HKLM\...\Office14.PROPLUSR) (Version: 14.0.4763.1000 - Microsoft Corporation)
Microsoft Office Professional Plus 2010 (Version: 14.0.4763.1000 - Microsoft Corporation) Hidden
Microsoft Office Word Viewer 2003 (HKLM\...\{90850410-6000-11D3-8CFE-0150048383C9}) (Version: 11.0.6506.0 - Microsoft Corporation)
Microsoft Search Enhancement Pack (Version: 1.2.123.0 - Microsoft Corporation) Hidden
Microsoft Silverlight (HKLM\...\{89F4137D-6C26-4A84-BDB8-2E5A4BB71E00}) (Version: 5.1.20513.0 - Microsoft Corporation)
Microsoft Sync Framework Runtime Native v1.0 (x86) (HKLM\...\{8A74E887-8F0F-4017-AF53-CBA42211AAA5}) (Version: 1.0.1215.0 - Microsoft Corporation)
Microsoft Sync Framework Services Native v1.0 (x86) (HKLM\...\{BD64AF4A-8C80-4152-AD77-FCDDF05208AB}) (Version: 1.0.1215.0 - Microsoft Corporation)
Microsoft Text-to-Speech Engine 4.0 (English) (HKLM\...\MSTTS) (Version:  - )
Microsoft User-Mode Driver Framework Feature Pack 1.9 (HKLM\...\Wudf01009) (Version:  - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17 (HKLM\...\{9A25302D-30C0-39D9-BD6F-21E6EC160475}) (Version: 9.0.30729 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161 (HKLM\...\{9BE518E6-ECC6-35A9-88E4-87755C07200F}) (Version: 9.0.30729.6161 - Microsoft Corporation)
Microsoft Visual C++ 2010  x86 Redistributable - 10.0.40219 (HKLM\...\{F0C3E5D1-1ADE-321E-8167-68EF0DE699A5}) (Version: 10.0.40219 - Microsoft Corporation)
Microsoft Windows Application Compatibility Database (HKLM\...\{deb7008b-681e-4a4a-8aae-cc833e8216ce}.sdb) (Version:  - )
Microsoft_VC100_CRT_SP1_x86 (Version: 10.0.40219.1 - Nokia) Hidden
Mozilla Firefox 34.0 (x86 it) (HKLM\...\Mozilla Firefox 34.0 (x86 it)) (Version: 34.0 - Mozilla)
Mozilla Maintenance Service (HKLM\...\MozillaMaintenanceService) (Version: 29.0.1 - Mozilla)
MSVC80_x86_v2 (Version: 1.0.3.0 - Nokia) Hidden
MSVC90_x86 (Version: 1.0.1.2 - Nokia) Hidden
MSVCRT (Version: 14.0.1468.721 - Microsoft) Hidden
Network (Version: 130.0.572.000 - Hewlett-Packard) Hidden
NVIDIA Driver grafico 307.83 (HKLM\...\{B2FE1952-0186-46C3-BAEC-A80AA35AC5B8}_Display.Driver) (Version: 307.83 - NVIDIA Corporation)
NVIDIA Install Application (Version: 2.1002.109.706 - NVIDIA Corporation) Hidden
NVIDIA nView 136.53 (HKLM\...\{B2FE1952-0186-46C3-BAEC-A80AA35AC5B8}_Display.NView) (Version: 136.53 - NVIDIA Corporation)
NVIDIA Update Components (Version: 1.10.8 - NVIDIA Corporation) Hidden
OpenOffice 4.0.1 (HKLM\...\{03F15CFC-BA7D-48B8-AA16-7F152BA27547}) (Version: 4.01.9714 - Apache Software Foundation)
Opera 12.17 (HKLM\...\Opera 12.17.1863) (Version: 12.17.1863 - Opera Software ASA)
Pacchetto driver Windows - Nokia pccsmcfd  (08/22/2008 7.0.0.0) (HKLM\...\504244733D18C8F63FF584AEB290E3904E791693) (Version: 08/22/2008 7.0.0.0 - Nokia)
Pannello di controllo NVIDIA 307.83 (Version: 307.83 - NVIDIA Corporation) Hidden
PC Connectivity Solution (HKLM\...\{55EB7967-5BB1-4EA2-8AFF-B2F9E487E553}) (Version: 11.5.13.0 - Nokia)
Pixia (HKLM\...\{3E18EF46-3FDA-4334-8B13-E74C2B015B02}) (Version: 2.8d - )
Quest for Infamy  (HKLM\...\Quest for Infamy) (Version:  - Infamous Quests)
RealNetworks - Microsoft Visual C++ 2008 Runtime (Version: 9.0 - RealNetworks, Inc) Hidden
RealPlayer (HKLM\...\RealPlayer 15.0) (Version: 15.0.6 - RealNetworks)
REALTEK PCIE NIC Driver (HKLM\...\{17E2F183-BAC4-4D01-BD7A-59F781E17EFA}) (Version: 2.00 - REALTEK Semiconductor Corp.)
Segoe UI (Version: 14.0.4327.805 - Microsoft Corp) Hidden
Shop for HP Supplies (HKLM\...\Shop for HP Supplies) (Version: 13.0 - HP)
Skype™ 6.20 (HKLM\...\{24991BA0-F0EE-44AD-9CC8-5EC50AECF6B7}) (Version: 6.20.104 - Skype Technologies S.A.)
Smart File Advisor 1.1.3 (HKLM\...\Smart File Advisor_is1) (Version: 1.1.3 - Filefacts.net)
SmartWebPrinting (Version: 130.0.373.000 - Hewlett-Packard) Hidden
SolutionCenter (Version: 130.0.373.000 - Hewlett-Packard) Hidden
SoundMAX (HKLM\...\{F0A37341-D692-11D4-A984-009027EC0A9C}) (Version: 3.0 - Analog Devices)
Space Quest for Glory  (HKLM\...\Space Quest for Glory) (Version:  - Infamous Adventures)
Status (Version: 130.0.373.000 - Hewlett-Packard) Hidden
Strumento di caricamento di Windows Live (HKLM\...\{205C6BDD-7B73-42DE-8505-9A093F35A238}) (Version: 14.0.8014.1029 - Microsoft Corporation)
swMSM (Version: 12.0.0.1 - Adobe Systems, Inc) Hidden
TeamSpeak 3 Client (HKLM\...\TeamSpeak 3 Client) (Version: 3.0.16 - TeamSpeak Systems GmbH)
The Shivah v1.2 (HKLM\...\The Shivah_is1) (Version:  - Wadjet Eye Games)
Toolbox (Version: 130.0.648.000 - Hewlett-Packard) Hidden
TrayApp (Version: 130.0.376.000 - Hewlett-Packard) Hidden
Unity Web Player (HKCU\...\UnityWebPlayer) (Version:  - Unity Technologies ApS)
Veoh Web Player (HKLM\...\Veoh Web Player Beta) (Version: 1.1.2.0000 - Veoh Networks, Inc.)
VirtLab 2.0 Suite (HKLM\...\ST6UNST #1) (Version:  - )
VLC media player (HKLM\...\VLC media player) (Version: 2.1.5 - VideoLAN)
WanMiniport1st (HKLM\...\{A9D65D46-3708-4F5B-9117-0199C7098D11}) (Version:  - )
WebFldrs XP (Version: 9.50.7523 - Microsoft Corporation) Hidden
WebReg (Version: 130.0.132.017 - Hewlett-Packard) Hidden
Windows Internet Explorer 8 (HKLM\...\ie8) (Version: 20090308.140743 - Microsoft Corporation)
Windows Live Call (Version: 14.0.8117.0416 - Microsoft Corporation) Hidden
Windows Live Communications Platform (Version: 14.0.8117.416 - Microsoft Corporation) Hidden
Windows Live Essentials (HKLM\...\WinLiveSuite_Wave3) (Version: 14.0.8117.0416 - Microsoft Corporation)
Windows Live Essentials (Version: 14.0.8117.416 - Microsoft Corporation) Hidden
Windows Live Mail (Version: 14.0.8117.0416 - Microsoft Corporation) Hidden
Windows Live Messenger (Version: 14.0.8117.0416 - Microsoft Corporation) Hidden
Windows Live Toolbar (Version: 14.0.8117.416 - Microsoft Corporation) Hidden
Windows Media Format 11 runtime (HKLM\...\Windows Media Format Runtime) (Version:  - )
Windows Media Format 11 runtime (Version:  - Microsoft Corporation) Hidden
Windows XP Service Pack 3 (HKLM\...\Windows XP Service Pack) (Version: 20080413.144514 - Microsoft Corporation)
WinRAR 4.01 (32-bit) (HKLM\...\WinRAR archiver) (Version: 4.01.0 - win.rar GmbH)
XML Paper Specification Shared Components Language Pack 1.0 (Version:  - Microsoft Corporation) Hidden
Xvid 1.2.1 final uninstall (HKLM\...\Xvid_is1) (Version: 1.2 - Xvid team (Koepi))
Xvid Video Codec (HKLM\...\Xvid Video Codec 1.3.2) (Version: 1.3.2 - Xvid Team)

========================= Memory info: ===================================

Percentage of memory in use: 39%
Total physical RAM: 1791.17 MB
Available physical RAM: 1089.17 MB
Total Pagefile: 2794.96 MB
Available Pagefile: 2303.5 MB
Total Virtual: 2047.88 MB
Available Virtual: 1982.5 MB

========================= Partitions: =====================================

2 Drive c: () (Fixed) (Total:232.88 GB) (Free:37.36 GB) NTFS

========================= Users: ========================================

User accounts for \\04FCEFDEA2ED467

Administrator            ASPNET                   Casa-Windows1            
Guest                    HelpAssistant            SUPPORT_388945a0         
UpdatusUser              
The command completed successfully.


**** End of log ****








 


Edited by LUMO, 03 December 2014 - 09:24 AM.


#4 hamluis

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Posted 02 December 2014 - 02:49 PM

Well...I don't read Italian so any messages in that language are quite useless to me.  BTW...English is the language used at this website :).

 

Louis



#5 LUMO

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Posted 02 December 2014 - 07:34 PM

Well, this is not the first time I join BleepingComputer.com - because I trust it and I really appreciate the professionality of staff. Even if I'm not english nor american, I've been solving several issues thanks to its members. Yet, there is not an italian counterpart of this website.

Now, there's a linguistical problem since we're dealing with an utility whose log-files do not contain "simple" files and commands but long sentences in a foreign language. That's a pity, since I actually tried my best to make myself clear.

What can I say? Thanks anyway and... ciao! :)



#6 LUMO

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Posted 03 December 2014 - 09:21 AM

Well, here's a last word from me. :P

Before I entirely give up, I tried my best to translate the italian sentences in my log-file, by reading some other MiniToolBox log-files in english. I think it came out pretty good.

I hope you'll have a look at it.



#7 hamluis

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Posted 03 December 2014 - 10:07 AM

Well...you have your firewall disabled, no AV program installed, and use a torrenting program.  IMO, that's certainly an invitation for possible malware.

 

You are running XP with 1.7GB of RAM.  You are running Google Earth and MS Office, which are resource hogs, IMO, on a system with 1.7GB of RAM.

 

Listed STOP error 1000008e,..see Answers at http://superuser.com/questions/361441/what-does-the-error-code-1000008e-mean .

 

Your errors relating to plugin-container.exe33...all the references that I find for this module relate to malware.  The seemingly related Firefox process does not reflect 33 in the filename.  At the very least...I would uninstall current Firefox install and reinstall the most current version and enable minimal add-ons, if any.

 

Although you claim to have problems with other browsers...there's no data reflecting such, only with Firefox.

 

That's what I see, others may see more/less.

 

Louis



#8 LUMO

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Posted 03 December 2014 - 06:17 PM

Thanks.

You're right about the risk of not having any AntiVirus installed. You know, I only used MalwareBytes, until they made the upgrade to 2.0 - I don't know why, but it's terribly slow. Even if I try a simple right-click scan, it takes more than 2 minutes just to initialize the pre-scan, while the older version was way faster and simpler. That's a pity.

I uninstalled Google Earth. I actually do not have the official MS Office versione, but the OpenSource one. Well, I guess it's pretty much the same in regard to the memory usage - but I need that suite of programs. Someday I'll get a new memory slot. :)

I uninstalled Firefox and reinstalled it. Things seems to go better, but I already got Mozilla Crash Report again. It happens less frequently, I've to say - but it still happens. I don't really know why.

_

I don't really know how to use MemTest, I've never used it before.

Now I'll try *sigh* once again MalwareBytes and see if my PC is infected.

Thanks for your assistance.


Edited by LUMO, 03 December 2014 - 06:20 PM.


#9 hamluis

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Posted 04 December 2014 - 09:47 AM

:thumbup2: , I try.

 

Happy computing :).

 

Louis






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