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slow computer/sometimes no internet connection


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#1 techsbarnett

techsbarnett

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  • Local time:09:35 AM

Posted 01 December 2014 - 11:16 PM

Guys and Gals,
My computer has been having all kinds of issues of late. I have a very long start-up, my programs are sluggish, sometimes I have to swap from chrome to IE to find an internet connection. I'm not sure what is going on. I have ran malwarebytes, super antispyware, and all the scans on my Norton 360. I have my DDS pasted below and attached my attach.zip file.
I wait in anticipation for your expert advice.

DDS (Ver_2012-11-20.01) - NTFS_AMD64
Internet Explorer: 9.0.8112.16476
Run by Tex at 21:56:39 on 2014-12-01
Microsoft Windows 7 Home Premium 6.1.7600.0.1252.1.1033.18.8191.6281 [GMT -6:00]
.
AV: Norton 360 Premier Edition *Disabled/Updated* {D87FA2C0-F526-77B1-D6EC-0EDF3936CEDB}
SP: Norton 360 Premier Edition *Disabled/Updated* {631E4324-D31C-783F-EC5C-35AD42B18466}
SP: Windows Defender *Disabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
FW: Norton 360 Premier Edition *Disabled* {E04423E5-BF49-76E9-FDB3-A7EAC7E589A0}
.
============== Running Processes ===============
.
C:\Windows\system32\lsm.exe
C:\Windows\system32\svchost.exe -k DcomLaunch
C:\Windows\system32\nvvsvc.exe
C:\Program Files (x86)\NVIDIA Corporation\3D Vision\nvSCPAPISvr.exe
C:\Windows\system32\svchost.exe -k RPCSS
C:\Windows\System32\svchost.exe -k LocalServiceNetworkRestricted
C:\Windows\System32\svchost.exe -k LocalSystemNetworkRestricted
C:\Windows\system32\svchost.exe -k netsvcs
C:\Program Files (x86)\Creative\Shared Files\CTAudSvc.exe
C:\Windows\system32\svchost.exe -k LocalService
C:\Windows\system32\svchost.exe -k NetworkService
C:\Windows\System32\spoolsv.exe
C:\Program Files\NVIDIA Corporation\Display\nvxdsync.exe
C:\Windows\system32\nvvsvc.exe
C:\Windows\system32\svchost.exe -k LocalServiceNoNetwork
C:\Windows\system32\taskhost.exe
C:\Program Files\SUPERAntiSpyware\SASCORE64.EXE
C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\armsvc.exe
C:\Program Files\Realtek\Audio\HDA\AERTSr64.exe
C:\Program Files (x86)\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
C:\Windows\system32\Dwm.exe
C:\Windows\Explorer.EXE
C:\Program Files (x86)\Google\Update\1.3.25.11\GoogleCrashHandler.exe
C:\Windows\system32\svchost.exe -k LocalServiceAndNoImpersonation
C:\Windows\SysWOW64\svchost.exe -k hpdevmgmt
c:\Program Files\Microsoft SQL Server\MSSQL10_50.SQLEXPRESS\MSSQL\Binn\sqlservr.exe
C:\Program Files (x86)\Google\Update\1.3.25.11\GoogleCrashHandler64.exe
C:\Program Files (x86)\Dell DataSafe Local Backup\Components\scheduler\STService.exe
C:\Program Files (x86)\Norton 360\Engine\21.6.0.32\N360.exe
C:\Program Files\NVIDIA Corporation\Display\nvtray.exe
C:\Windows\System32\svchost.exe -k HPZ12
C:\Program Files (x86)\NVIDIA Corporation\NetService\NvNetworkService.exe
C:\Windows\SOUNDMAN.EXE
C:\Program Files\NVIDIA Corporation\NvStreamSrv\nvstreamsvc.exe
C:\Program Files (x86)\Norton 360\Engine\21.6.0.32\N360.exe
C:\Program Files (x86)\NVIDIA Corporation\Update Core\NvBackend.exe
C:\Program Files (x86)\Google\Drive\googledrivesync.exe
C:\Windows\System32\svchost.exe -k HPZ12
C:\Program Files (x86)\Creative\Sound Blaster X-Fi\Volume Panel\VolPanlu.exe
C:\Windows\SysWOW64\rundll32.exe
C:\Program Files (x86)\MagicDisc\MagicDisc.exe
C:\Program Files\i tunes\iTunesHelper.exe
C:\Program Files (x86)\Secunia\PSI\PSIA.exe
C:\Program Files (x86)\Secunia\PSI\sua.exe
C:\Program Files (x86)\Dell DataSafe Local Backup\sftservice.EXE
c:\Program Files\Microsoft SQL Server\90\Shared\sqlwriter.exe
C:\Windows\system32\svchost.exe -k imgsvc
C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSVC.EXE
C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSvcM.exe
C:\Program Files (x86)\Google\Drive\googledrivesync.exe
C:\Windows\System32\vds.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Windows\system32\SearchIndexer.exe
c:\Program Files\Microsoft SQL Server\MSSQL10_50.SQLEXPRESS\MSSQL\Binn\fdlauncher.exe
C:\Windows\system32\svchost.exe -k HPService
c:\Program Files\Microsoft SQL Server\MSSQL10_50.SQLEXPRESS\MSSQL\Binn\fdhost.exe
C:\Program Files\NVIDIA Corporation\NvStreamSrv\nvstreamsvc.exe
C:\Windows\system32\svchost.exe -k NetworkServiceNetworkRestricted
C:\Program Files\NVIDIA Corporation\NvStreamSrv\nvstreamsvc.exe
C:\Program Files\Windows Media Player\wmpnetwk.exe
C:\Windows\System32\WUDFHost.exe
C:\Windows\system32\SearchProtocolHost.exe
C:\Windows\System32\svchost.exe -k LocalServicePeerNet
C:\Windows\system32\sppsvc.exe
C:\Program Files (x86)\Dell Support Center\bin\sprtsvc.exe
C:\Windows\system32\SearchFilterHost.exe
C:\Windows\system32\svchost.exe -k SDRSVC
C:\Windows\system32\wbem\wmiprvse.exe
C:\Program Files (x86)\NVIDIA Corporation\Update Core\NvBackend.exe
C:\Windows\system32\taskeng.exe
C:\Windows\System32\cscript.exe
.
============== Pseudo HJT Report ===============
.
uStart Page = hxxp://www.bing.com/
uProxyOverride = <local>
BHO: HP Print Enhancer: {0347C33E-8762-4905-BF09-768834316C61} - C:\Program Files (x86)\HP\Digital Imaging\Smart Web Printing\hpswp_printenhancer.dll
BHO: Norton Identity Protection: {602ADB0E-4AFF-4217-8AA1-95DAC4DFA408} - C:\Program Files (x86)\Norton 360\Engine\21.6.0.32\coieplg.dll
BHO: Norton Vulnerability Protection: {6D53EC84-6AAE-4787-AEEE-F4628F01010C} - C:\Program Files (x86)\Norton 360\Engine\21.6.0.32\ips\ipsbho.dll
BHO: Windows Live ID Sign-in Helper: {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
BHO: Google Toolbar Helper: {AA58ED58-01DD-4d91-8333-CF10577473F7} - C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar_32.dll
BHO: HP Smart BHO Class: {FFFFFFFF-CF4E-4F2B-BDC2-0E72E116A856} - C:\Program Files (x86)\HP\Digital Imaging\Smart Web Printing\hpswp_BHO.dll
TB: Google Toolbar: {2318C2B1-4965-11D4-9B18-009027A5CD4F} - C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar_32.dll
TB: Norton Toolbar: {7FEBEFE3-6B19-4349-98D2-FFB09D4B49CA} - C:\Program Files (x86)\Norton 360\Engine\21.6.0.32\coieplg.dll
TB: Google Toolbar: {2318C2B1-4965-11d4-9B18-009027A5CD4F} - C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar_32.dll
TB: Norton Toolbar: {7FEBEFE3-6B19-4349-98D2-FFB09D4B49CA} - C:\Program Files (x86)\Norton 360\Engine\21.6.0.32\coieplg.dll
EB: HP Smart Web Printing: {555D4D79-4BD2-4094-A395-CFC534424A05} - C:\Program Files (x86)\HP\Digital Imaging\Smart Web Printing\hpswp_bho.dll
EB: HP Smart Web Printing: {555D4D79-4BD2-4094-A395-CFC534424A05} - C:\Program Files (x86)\HP\Digital Imaging\Smart Web Printing\hpswp_bho.dll
uRun: [GoogleDriveSync] "C:\Program Files (x86)\Google\Drive\googledrivesync.exe" /autostart
mRun: [VolPanel] "C:\Program Files (x86)\Creative\Sound Blaster X-Fi\Volume Panel\VolPanlu.exe" /r
mRun: [SPIRunE] Rundll32 SPIRunE.dll,RunDLLEntry
mRun: [RoxWatchTray] "C:\Program Files (x86)\Common Files\Roxio Shared\10.0\SharedCOM\RoxWatchTray10.exe"
mRun: [iTunesHelper] "C:\Program Files\i tunes\iTunesHelper.exe"
mRunOnce: [Launcher] C:\Program Files (x86)\Dell DataSafe Local Backup\Components\scheduler\Launcher.exe
StartupFolder: C:\Users\Tex\AppData\Roaming\MICROS~1\Windows\STARTM~1\Programs\Startup\MAGICD~1.LNK - C:\Program Files (x86)\MagicDisc\MagicDisc.exe
uPolicies-Explorer: NoDrives = dword:0
mPolicies-Explorer: NoDrives = dword:0
mPolicies-System: ConsentPromptBehaviorAdmin = dword:0
mPolicies-System: ConsentPromptBehaviorUser = dword:3
mPolicies-System: EnableLUA = dword:0
mPolicies-System: EnableUIADesktopToggle = dword:0
mPolicies-System: PromptOnSecureDesktop = dword:0
IE: Add to Google Photos Screensa&ver - C:\Windows\System32\GPhotos.scr/200
IE: E&xport to Microsoft Excel - C:\PROGRA~2\MICROS~2\Office12\EXCEL.EXE/3000
IE: {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - {5F7B1267-94A9-47F5-98DB-E99415F33AEC} - C:\Program Files (x86)\Windows Live\Writer\WriterBrowserExtension.dll
IE: {DDE87865-83C5-48c4-8357-2F5B1AA84522} - {DDE87865-83C5-48c4-8357-2F5B1AA84522} - C:\Program Files (x86)\HP\Digital Imaging\Smart Web Printing\hpswp_BHO.dll
Trusted Zone: pandora.com
DPF: {F6ACF75C-C32C-447B-9BEF-46B766368D29} - hxxp://ccfiles.creative.com/Web/softwareupdate/su2/ocx/15109/CTPID.cab
DPF: {FFB3A759-98B1-446F-BDA9-909C6EB18CC7} - hxxp://utilities.pcpitstop.com/da2/PCPitStop2.cab
TCP: NameServer = 192.168.1.1
TCP: Interfaces\{37CEC09E-219A-4682-B97D-F55BDE15AC13} : DHCPNameServer = 192.168.1.1
TCP: Interfaces\{996AD42D-5688-4AA3-9AB3-93EB3D197019} : DHCPNameServer = 192.168.1.1
Handler: wlpg - {E43EF6CD-A37A-4A9B-9E6F-83F89B8E6324} - C:\Program Files (x86)\Windows Live\Photo Gallery\AlbumDownloadProtocolHandler.dll
AppInit_DLLs= C:\PROGRA~2\Google\GOOGLE~4\GoogleDesktopNetwork3.dll
SSODL: WebCheck - <orphaned>
x64-BHO: Norton Identity Protection: {602ADB0E-4AFF-4217-8AA1-95DAC4DFA408} - C:\Program Files (x86)\Norton 360\Engine64\21.6.0.32\coieplg.dll
x64-BHO: Java™ Plug-In SSV Helper: {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre7\bin\ssv.dll
x64-BHO: Windows Live ID Sign-in Helper: {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
x64-BHO: Google Toolbar Helper: {AA58ED58-01DD-4d91-8333-CF10577473F7} - C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar_64.dll
x64-BHO: Java™ Plug-In 2 SSV Helper: {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre7\bin\jp2ssv.dll
x64-TB: Google Toolbar: {2318C2B1-4965-11d4-9B18-009027A5CD4F} - C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar_64.dll
x64-TB: Norton Toolbar: {7FEBEFE3-6B19-4349-98D2-FFB09D4B49CA} - C:\Program Files (x86)\Norton 360\Engine64\21.6.0.32\coieplg.dll
x64-Run: [SoundMan] SOUNDMAN.EXE
x64-Run: [RtHDVCpl] C:\Program Files\Realtek\Audio\HDA\RAVCpl64.exe -s
x64-Run: [Persistence] C:\Windows\System32\igfxpers.exe
x64-Run: [IgfxTray] C:\Windows\System32\igfxtray.exe
x64-Run: [HotKeysCmds] C:\Windows\System32\hkcmd.exe
x64-Run: [NvBackend] "C:\Program Files (x86)\NVIDIA Corporation\Update Core\NvBackend.exe"
x64-Run: [ShadowPlay] C:\Windows\System32\rundll32.exe C:\Windows\System32\nvspcap64.dll,ShadowPlayOnSystemStart
x64-Handler: wlpg - {E43EF6CD-A37A-4A9B-9E6F-83F89B8E6324} - <orphaned>
x64-Notify: igfxcui - igfxdev.dll
x64-SSODL: WebCheck - <orphaned>
.
================= FIREFOX ===================
.
FF - ProfilePath - C:\Users\Tex\AppData\Roaming\Mozilla\Firefox\Profiles\rxdq8uqv.default\
FF - prefs.js: browser.search.selectedEngine - Bing
FF - Ext: SQLite Manager: SQLiteManager@mrinalkant.blogspot.com - %profile%\extensions\SQLiteManager@mrinalkant.blogspot.com
.
============= SERVICES / DRIVERS ===============
.
R0 PxHlpa64;PxHlpa64;C:\Windows\System32\drivers\PxHlpa64.sys [2009-11-9 55856]
R0 SymDS;Symantec Data Store;C:\Windows\System32\drivers\N360x64\1506000.020\symds64.sys [2014-10-2 493656]
R0 SymEFA;Symantec Extended File Attributes;C:\Windows\System32\drivers\N360x64\1506000.020\symefa64.sys [2014-10-2 1148120]
R1 BHDrvx64;BHDrvx64;C:\Program Files (x86)\Norton 360\NortonData\21.3.0.12\Definitions\BASHDefs\20141118.001\BHDrvx64.sys [2014-11-19 1587416]
R1 ccSet_N360;N360 Settings Manager;C:\Windows\System32\drivers\N360x64\1506000.020\ccsetx64.sys [2014-10-2 162392]
R1 IDSVia64;IDSVia64;C:\Program Files (x86)\Norton 360\NortonData\21.3.0.12\Definitions\IPSDefs\20141128.001\IDSviA64.sys [2014-11-30 637656]
R1 SASDIFSV;SASDIFSV;C:\Program Files\SUPERAntiSpyware\sasdifsv64.sys [2011-7-22 14928]
R1 SASKUTIL;SASKUTIL;C:\Program Files\SUPERAntiSpyware\saskutil64.sys [2011-7-12 12368]
R1 SymIRON;Symantec Iron Driver;C:\Windows\System32\drivers\N360x64\1506000.020\ironx64.sys [2014-10-2 266968]
R1 SymNetS;Symantec Network Security WFP Driver;C:\Windows\System32\drivers\N360x64\1506000.020\symnets.sys [2014-10-2 593112]
R2 {1E444BE9-B8EC-4ce6-8C2B-6536FB7F4FB7};Power Control [2009/11/09 21:42:56];C:\Program Files (x86)\CyberLink\PowerDVD DX\000.fcl [2009-11-9 146928]
R3 EraserUtilRebootDrv;EraserUtilRebootDrv;C:\Program Files (x86)\Common Files\Symantec Shared\EENGINE\EraserUtilRebootDrv.sys [2014-9-10 142640]
R3 NvStreamKms;NvStreamKms;C:\Program Files\NVIDIA Corporation\NvStreamSrv\NvStreamKms.sys [2014-6-10 18776]
R3 nvvad_WaveExtensible;NVIDIA Virtual Audio Device (Wave Extensible) (WDM);C:\Windows\System32\drivers\nvvad64v.sys [2014-6-10 40392]
R3 RTL8167;Realtek 8167 NT Driver;C:\Windows\System32\drivers\Rt64win7.sys [2011-6-10 539240]
R3 t3;Sound Blaster X-Fi Xtreme Audio;C:\Windows\System32\drivers\t3.sys [2009-11-9 639512]
S3 btusbflt;Bluetooth USB Filter;C:\Windows\System32\drivers\btusbflt.sys [2010-4-14 54824]
S3 dgderdrv;dgderdrv;C:\Windows\System32\drivers\dgderdrv.sys [2010-7-26 20568]
S3 epmntdrv;epmntdrv;C:\Windows\System32\epmntdrv.sys [2010-10-21 16776]
S3 EuGdiDrv;EuGdiDrv;C:\Windows\System32\EuGdiDrv.sys [2010-10-21 9096]
S3 fssfltr;fssfltr;C:\Windows\System32\drivers\fssfltr.sys [2010-12-10 48488]
S3 HTCAND64;HTC Device Driver;C:\Windows\System32\drivers\ANDROIDUSB.sys [2009-11-2 33736]
S3 IntcHdmiAddService;Intel® High Definition Audio HDMI;C:\Windows\System32\drivers\IntcHdmi.sys [2009-11-9 138752]
S3 jumi;%Jumi%;C:\Windows\System32\drivers\jumi.sys [2010-6-3 15160]
S3 PSI;PSI;C:\Windows\System32\drivers\psi_mf_amd64.sys [2013-12-6 18456]
S3 PSMNBUS;Pantech Android USB Composite Device Ver1 Driver;C:\Windows\System32\drivers\PSMNBUS.sys [2012-12-13 105528]
S3 PSMNMDM;Pantech Android USB Modem Ver1 Drivers;C:\Windows\System32\drivers\PSMNMDM.sys [2012-12-13 183736]
S3 PSMNMDMVSP;Pantech Android MDM Diagnostic Serial Port Ver1;C:\Windows\System32\drivers\PSMNMDMVSP.sys [2012-12-13 183864]
S3 PSMNMSMVSP;Pantech Android MSM Diagnostic Serial Port Ver1;C:\Windows\System32\drivers\PSMNMSMVSP.sys [2012-12-13 183864]
S3 PSMNNET61;Pantech Android MDM WWAN (NDIS6.1);C:\Windows\System32\drivers\PSMNNET61.sys [2012-12-13 114488]
S3 PSMNRMNET;Pantech Android MDM RMNET Device;C:\Windows\System32\drivers\PSMNRMNET.sys [2012-12-13 68920]
S3 pwdrvio;pwdrvio;C:\Windows\System32\pwdrvio.sys [2009-12-12 19936]
S3 pwdspio;pwdspio;C:\Windows\System32\pwdspio.sys [2009-12-12 13280]
S3 RTL8023x64;Realtek 10/100 NIC Family NDIS x64 Driver;C:\Windows\System32\drivers\Rtnic64.sys [2009-6-10 51712]
S3 ssadbus;SAMSUNG Android USB Composite Device driver (WDM);C:\Windows\System32\drivers\ssadbus.sys [2011-6-6 157160]
S3 ssadmdfl;SAMSUNG Android USB Modem (Filter);C:\Windows\System32\drivers\ssadmdfl.sys [2011-6-6 16872]
S3 ssadmdm;SAMSUNG Android USB Modem Drivers;C:\Windows\System32\drivers\ssadmdm.sys [2011-6-6 177128]
S3 TFsExDisk;TFsExDisk;C:\Windows\System32\drivers\TFsExDisk.sys [2010-8-21 16392]
S3 USBAAPL64;Apple Mobile USB Driver;C:\Windows\System32\drivers\usbaapl64.sys [2012-12-13 54784]
S3 WDC_SAM;WD SCSI Pass Thru driver;C:\Windows\System32\drivers\wdcsam64.sys [2008-5-6 14464]
S4 RsFx0153;RsFx0153 Driver;C:\Windows\System32\drivers\RsFx0153.sys [2014-7-10 322736]
.
=============== File Associations ===============
.
FileExt: .scr: DWGTrueViewScriptFile=C:\Windows\System32\notepad.exe "%1"
.
=============== Created Last 30 ================
.
2014-12-01 16:28:49 -------- d-----w- C:\$RECYCLE.BIN
2014-11-24 01:33:16 -------- d-----w- C:\Windows\ERUNT
2014-11-23 18:24:59 98816 ----a-w- C:\Windows\sed.exe
2014-11-23 18:24:59 256000 ----a-w- C:\Windows\PEV.exe
2014-11-23 18:24:59 208896 ----a-w- C:\Windows\MBR.exe
2014-11-20 11:33:00 -------- d-----w- C:\Program Files (x86)\Windows Kits
2014-11-20 11:11:53 -------- d-----w- C:\ProgramData\Package Cache
2014-11-12 02:56:15 424448 ----a-w- C:\Windows\System32\aeinv.dll
2014-11-12 02:56:15 304640 ----a-w- C:\Windows\System32\generaltel.dll
2014-11-12 02:56:15 228864 ----a-w- C:\Windows\System32\aepdu.dll
2014-11-05 01:34:10 614728 ----a-w- C:\Windows\SysWow64\nvStreaming.exe
.
==================== Find3M ====================
.
2014-11-26 02:07:13 71344 ----a-w- C:\Windows\SysWow64\FlashPlayerCPLApp.cpl
2014-11-26 02:07:13 701104 ----a-w- C:\Windows\SysWow64\FlashPlayerApp.exe
2014-11-25 03:03:20 129752 ----a-w- C:\Windows\System32\drivers\MBAMSwissArmy.sys
2014-10-30 08:56:29 31520 ----a-w- C:\Windows\System32\nvhdap64.dll
2014-10-30 08:56:29 197408 ----a-w- C:\Windows\System32\drivers\nvhda64v.sys
2014-10-30 08:56:29 1538880 ----a-w- C:\Windows\System32\nvhdagenco6420103.dll
2014-10-30 02:10:36 6880968 ----a-w- C:\Windows\System32\nvcpl.dll
2014-10-30 02:10:36 3533632 ----a-w- C:\Windows\System32\nvsvc64.dll
2014-10-30 02:10:34 935232 ----a-w- C:\Windows\System32\nvvsvc.exe
2014-10-30 02:10:34 61640 ----a-w- C:\Windows\System32\nvshext.dll
2014-10-30 02:10:34 2558792 ----a-w- C:\Windows\System32\nvsvcr.dll
2014-10-30 02:10:33 385352 ----a-w- C:\Windows\System32\nvmctray.dll
2014-10-27 00:34:52 4066553 ----a-w- C:\Windows\System32\nvcoproc.bin
2014-10-01 17:11:26 63704 ----a-w- C:\Windows\System32\drivers\mwac.sys
2014-10-01 17:11:16 93400 ----a-w- C:\Windows\System32\drivers\mbamchameleon.sys
2014-10-01 17:11:12 25816 ----a-w- C:\Windows\System32\drivers\mbam.sys
2014-09-15 00:44:17 3195392 ----a-w- C:\Windows\System32\win32k.sys
.
============= FINISH: 21:59:31.64 ===============
Attached File  Attach.zip   4.49KB   0 downloads

Edited by techsbarnett, 01 December 2014 - 11:16 PM.


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Posted 06 December 2014 - 11:20 PM

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  • Upon completing the above steps and posting a reply, another staff member will review your topic and do their best to resolve your issues.

Thank you for your patience, and again sorry for the delay.

***************************************************

We need to see some information about what is happening in your machine. Please perform the following scan again:

  • Download DDS by sUBs from the following link if you no longer have it available and save it to your destop.

    DDS.com Download Link
  • Double click on the DDS icon, allow it to run.
  • A small box will open, with an explanation about the tool. No input is needed, the scan is running.
  • Notepad will open with the results.
  • Follow the instructions that pop up for posting the results.
  • Close the program window, and delete the program from your desktop.
Please note: You may have to disable any script protection running if the scan fails to run. After downloading the tool, disconnect from the internet and disable all antivirus protection. Run the scan, enable your A/V and reconnect to the internet.

Information on A/V control can be found HERE.

As I am just a silly little program running on the BleepingComputer.com servers, please do not send me private messages as I do not know how to read and reply to them! Thanks!

#3 HelpBot

HelpBot

    Bleepin' Binary Bot


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Posted 11 December 2014 - 11:25 PM

Hello again!

I haven't heard from you in 5 days. Therefore, I am going to assume that you no longer need our help, and close this topic.

If you do still need help, please send a Private Message to any Moderator within the next five days. Be sure to include a link to your topic in your Private Message.

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