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Trovi browser hijacked?


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#1 reducto

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Posted 01 December 2014 - 08:23 PM

Hey guys, first off I would like to thank you for any input and help. It would be much appreciated. I'm not really a techie or computer savvy person but I am running on windows 7.

 

So to start off, I have been playing video games and wanted to upload a mod onto one of my games but required winrar to unzip one of my files, yes you can see where this is going. So yesterday, I stupidly just searched up winrar and downloaded off of some site which wasn't the main website. I obliviously just accepted all the terms and ta-da! I got hit with the trovi adware.

 

First off, a toolbar and url page would appear at the top of my desktop and whenever I opened google chrome or internet explorer, my homepage would be trovi. Like any other person would I searched up how to remove this trovi thing. So I read up on a couple of guides and followed what they said.

 

1. I downloaded the adware cleaner, scanned it, deleted all the infected files.

2. I downloaded junkremover tool and launched it, it did its thing after I pressed any key.

3. I downloaded the anti-malwarebytes, scanned and launched the program and quarantined the infected files.

4. Finally I downloaded hitmanpro, the latest version and launched that and removed the files.

Is this correct? I did research on these products and they said they were safe to use and I also uninstalled/removed them. Was any harm done when using them? (Reinstalled adware cleaner today 12/1 and nothing came up. I also ran McAffee protection today and no threats were detected as well)

 

My homepage still remained as trovi and the toolbar on my desktop still was there. So I reset my google chrome homepage, search bar, and reset the whole google chrome. I also reset my internet explorer as well. After doing so, my homepage and all were completely fine. However, the toolbar was still on my desktop so I went to control panel->uninstall programs->(some toolbar file). I deleted this toolbar file along with all the other recent anti-malware programs I downloaded and the toolbar on my desktop disappeared.

 

Furthermore I have been searching everywhere for the remnants of this adware. I have organized my files in my downloads, control panel programs, and documents in date when downloaded and removed any unfamiliar files that were recently downloaded. I also went through the run command and went to "regedit" and went to edit->find-> "trovi" and also "conduit". Nothing comes up with trovi but when I type in conduit it comes up with: C:\Program Files (x86)\Common Files\Apple\Mobile Device Support\iSyncConduit.dll

I do have an iphone that is synched to my computer, could it be that apple uses this conduit and this file is safe? 

 

Even after all this disappearing, I am really paranoid at the moment. I am about to be graduating highschool and lots of information is on my computer. I read that the trovi adware can collect all my personal info and credit card numbers etc. Is this true even if I did not use the trovi search engine at all? Is it safe to use my computer again for these things after all the trovi files have been removed? What other places can the trovi adware be hiding in? Should I check in any subfolders or another place in the "run program"? And lastly is there any way for me to completely know that this adware has been completely removed from my computer?

 

Update 7:30pm 12/1: I ran malwarebytes program, everything was clean. I ran my Mcaffee program it was all clean. I also ran my microsoft protection and it was all clean. I am just scared if they already obtained any of my info, or if any remnants of the program are lurking elsewhere that I have not checked.

Sorry for the lack of knowledge and so many questions. I panicked and wasn't thinking when this happened. 


Edited by reducto, 01 December 2014 - 10:31 PM.


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#2 Guest_LighthouseParty_*

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Posted 02 December 2014 - 02:12 AM

Hello there  :welcome:

 

Would you like me to help double-check your PC is clean?



#3 reducto

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Posted 02 December 2014 - 09:16 PM

Hey Lighthouse! Yes if you could that would be great, I have the latest scan from my malwarebyte log if you would like to see it! I have done multiple scans in specific areas and full scans, as well as using my microsoft security scanner. I have manually checked the registry as well in a lot of the tabs but haven't found anything yet. I also opened up task manager, downloads, and document areas but nothing out of the ordinary. My browsers don't have any weird extensions or weird homepages anymore as well.

 

My main question that I have left though is that: Can trovi steal my personal info even if I did not input any info into the trovi search browser?


Edited by reducto, 02 December 2014 - 11:36 PM.


#4 Guest_LighthouseParty_*

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Posted 03 December 2014 - 10:44 AM

Hello there   :welcome:

 

I'm LighthouseParty and I'll be assisting you with your concern today. Let's run a couple of scans to see what could be causing this. It's hard to say whether a virus could steal your personal information. My advice though, is to always change your passwords after being infected.
 

:step1: Download MiniToolBox

  1. Click here to download MiniToolBox to your desktop.
  2. Double click MiniToolBox.
  3. Select the following and then press go.
  4. Post the log in your next reply.

Flush DNS

Reset IE Proxy Settings

Reset FF Proxy Settings

List Installed Programs

List Restore Points

 

:step2: Install and run a scan with Malwarebytes Anti-Malware
  1. Click here to download Malwarebytes to your desktop.
  2. Double click mbam-setup-x.x.x.xxxx and follow the on-screen instructions.
  3. On the dashboard, click update now.
  4. After that, click scan now - the scan will now begin.
  5. When the scan's completed, select apply actions - make sure the action is quarantine.
  6. Restart your computer.

How to get the log.

  1. On the dashboard, select the history tab and click application logs.
  2. Select the log which has the time and date of when you did the scan.
  3. Click copy to clipboard and paste it into your reply.

Note: Please also post your previous Malwarebytes Anti-Malware log.

 

:step3: Download Security Check

  1. Click here to download Security Check to your desktop.
  2. Double click SecurityCheck and follow the on-screen instructions.
  3. A log should open, called checkup.txt.
  4. Please post the contents of it in your next reply.

Thanks and good luck!



#5 reducto

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Posted 03 December 2014 - 07:38 PM

MiniToolBox by Farbar  Version: 30-11-2014
Ran by owner (administrator) on 03-12-2014 at 16:34:28
Running from "C:\Users\owner\Desktop"
Microsoft Windows 7 Home Premium  Service Pack 1 (X64)
Boot Mode: Normal
***************************************************************************
 
========================= Flush DNS: ===================================
 
Windows IP Configuration
 
Successfully flushed the DNS Resolver Cache.
 
"Reset IE Proxy Settings": IE Proxy Settings were reset.
 
 
=========================== Installed Programs ============================
Adobe Flash Player 15 ActiveX (HKLM-x32\...\Adobe Flash Player ActiveX) (Version: 15.0.0.239 - Adobe Systems Incorporated)
Adobe Flash Player 15 Plugin (HKLM-x32\...\Adobe Flash Player Plugin) (Version: 15.0.0.239 - Adobe Systems Incorporated)
Adobe Reader XI (11.0.09) (HKLM-x32\...\{AC76BA86-7AD7-1033-7B44-AB0000000001}) (Version: 11.0.09 - Adobe Systems Incorporated)
AI Suite II (HKLM-x32\...\{34D3688E-A737-44C5-9E2A-FF73618728E1}) (Version: 2.00.01 - ASUSTeK Computer Inc.)
Apple Application Support (HKLM-x32\...\{46F044A5-CE8B-4196-984E-5BD6525E361D}) (Version: 2.3.6 - Apple Inc.)
Apple Mobile Device Support (HKLM\...\{2EF5D87E-B7BD-458F-8428-E4D0B8B4E65C}) (Version: 7.0.0.117 - Apple Inc.)
Apple Software Update (HKLM-x32\...\{789A5B64-9DD9-4BA5-915A-F0FC0A1B7BFE}) (Version: 2.1.3.127 - Apple Inc.)
Asmedia ASM104x USB 3.0 Host Controller Driver (HKLM-x32\...\{E4FB0B39-C991-4EE7-95DD-1A1A7857D33D}) (Version: 1.14.3.0 - Asmedia Technology)
Battlefield 4™ (HKLM-x32\...\{ABADE36E-EC37-413B-8179-B432AD3FACE7}) (Version: 1.3.2.15221 - Electronic Arts)
Battlelog Web Plugins (HKLM-x32\...\Battlelog Web Plugins) (Version: 2.5.1 - EA Digital Illusions CE AB)
BitRaider Web Client (HKLM-x32\...\BitRaider Web Client) (Version: 1.1.8.1 - BitRaider, LLC)
Bonjour (HKLM\...\{6E3610B2-430D-4EB0-81E3-2B57E8B9DE8D}) (Version: 3.0.0.10 - Apple Inc.)
Counter-Strike (HKLM-x32\...\Steam App 10) (Version:  - Valve)
Counter-Strike: Global Offensive (HKLM-x32\...\Steam App 730) (Version:  - Valve)
Counter-Strike: Source (HKLM-x32\...\Steam App 240) (Version:  - Valve)
Crysis® 2 (HKLM-x32\...\{6033673D-2530-4587-8AD0-EB059FC263F9}) (Version: 1.0.0.0 - Electronic Arts)
D3DX10 (x32 Version: 15.4.2368.0902 - Microsoft) Hidden
DayZ (HKLM-x32\...\Steam App 221100) (Version:  - Bohemia Interactive)
Definition Update for Microsoft Office 2010 (KB2899521) 32-Bit Edition (HKLM-x32\...\{91140000-0011-0000-0000-0000000FF1CE}_Office14.PROPLUSR_{E48DACEA-5789-4CC5-8584-2E268C560131}) (Version:  - Microsoft)
EA Download Manager (HKLM-x32\...\EADM) (Version: 7.2.0.32 - Electronic Arts, Inc.)
EVGA Precision X 3.0.3 (HKLM-x32\...\PrecisionX) (Version: 3.0.3 - EVGA Corporation)
Garry's Mod (HKLM-x32\...\Steam App 4000) (Version:  - Facepunch Studios)
Google Chrome (HKLM-x32\...\Google Chrome) (Version: 39.0.2171.71 - Google Inc.)
Google Earth Plug-in (HKLM-x32\...\{4AB54F11-2F8C-11E3-B09F-B8AC6F97B88E}) (Version: 7.1.2.2041 - Google)
Google Update Helper (x32 Version: 1.3.25.11 - Google Inc.) Hidden
Insurgency (HKLM-x32\...\Steam App 222880) (Version:  - New World Interactive)
Intel® Management Engine Components (HKLM-x32\...\{65153EA5-8B6E-43B6-857B-C6E4FC25798A}) (Version: 8.1.0.1252 - Intel Corporation)
Intel® Trusted Connect Service Client (Version: 1.24.388.1 - Intel Corporation) Hidden
iTunes (HKLM\...\{A535111D-95C8-487F-869E-CE4C239972D2}) (Version: 11.1.1.11 - Apple Inc.)
Java 7 Update 71 (HKLM-x32\...\{26A24AE4-039D-4CA4-87B4-2F03217071FF}) (Version: 7.0.710 - Oracle)
Java Auto Updater (x32 Version: 2.1.71.14 - Oracle, Inc.) Hidden
Junk Mail filter update (x32 Version: 16.4.3508.0205 - Microsoft Corporation) Hidden
Killing Floor (HKLM-x32\...\Steam App 1250) (Version:  - Tripwire Interactive)
Logitech Harmony Remote Software 7 (HKLM-x32\...\{5C6F884D-680C-448B-B4C9-22296EE1B206}) (Version: 7.7.0.0 - Logitech)
Logitech Harmony Remote Software 7 (x32 Version: 7.7.0.0 - Logitech) Hidden
Malwarebytes Anti-Malware version 2.0.4.1028 (HKLM-x32\...\Malwarebytes Anti-Malware_is1) (Version: 2.0.4.1028 - Malwarebytes Corporation)
Metro 2033 (HKLM-x32\...\Steam App 43110) (Version:  - 4A Games)
Microsoft .NET Framework 4.5.1 (HKLM\...\{92FB6C44-E685-45AD-9B20-CADF4CABA132} - 1033) (Version: 4.5.50938 - Microsoft Corporation)
Microsoft .NET Framework 4.5.1 (Version: 4.5.50938 - Microsoft Corporation) Hidden
Microsoft Application Error Reporting (Version: 12.0.6015.5000 - Microsoft Corporation) Hidden
Microsoft ASP.NET MVC 4 Runtime (HKLM-x32\...\{3FE312D5-B862-40CE-8E4E-A6D8ABF62736}) (Version: 4.0.40804.0 - Microsoft Corporation)
Microsoft Chart Controls for Microsoft .NET Framework 3.5 (KB2500170) (HKLM-x32\...\{41785C66-90F2-40CE-8CB5-1C94BFC97280}) (Version: 3.5.30730.0 - Microsoft Corporation)
Microsoft Office Access MUI (English) 2010 (x32 Version: 14.0.7015.1000 - Microsoft Corporation) Hidden
Microsoft Office Access Setup Metadata MUI (English) 2010 (x32 Version: 14.0.7015.1000 - Microsoft Corporation) Hidden
Microsoft Office Excel MUI (English) 2010 (x32 Version: 14.0.7015.1000 - Microsoft Corporation) Hidden
Microsoft Office Groove MUI (English) 2010 (x32 Version: 14.0.7015.1000 - Microsoft Corporation) Hidden
Microsoft Office InfoPath MUI (English) 2010 (x32 Version: 14.0.7015.1000 - Microsoft Corporation) Hidden
Microsoft Office Office 64-bit Components 2010 (Version: 14.0.7015.1000 - Microsoft Corporation) Hidden
Microsoft Office OneNote MUI (English) 2010 (x32 Version: 14.0.7015.1000 - Microsoft Corporation) Hidden
Microsoft Office Outlook MUI (English) 2010 (x32 Version: 14.0.7015.1000 - Microsoft Corporation) Hidden
Microsoft Office PowerPoint MUI (English) 2010 (x32 Version: 14.0.7015.1000 - Microsoft Corporation) Hidden
Microsoft Office Professional Plus 2010 (HKLM-x32\...\Office14.PROPLUSR) (Version: 14.0.7015.1000 - Microsoft Corporation)
Microsoft Office Professional Plus 2010 (x32 Version: 14.0.7015.1000 - Microsoft Corporation) Hidden
Microsoft Office Proof (English) 2010 (x32 Version: 14.0.7015.1000 - Microsoft Corporation) Hidden
Microsoft Office Proof (French) 2010 (x32 Version: 14.0.7015.1000 - Microsoft Corporation) Hidden
Microsoft Office Proof (Spanish) 2010 (x32 Version: 14.0.7015.1000 - Microsoft Corporation) Hidden
Microsoft Office Proofing (English) 2010 (x32 Version: 14.0.7015.1000 - Microsoft Corporation) Hidden
Microsoft Office Publisher MUI (English) 2010 (x32 Version: 14.0.7015.1000 - Microsoft Corporation) Hidden
Microsoft Office Shared 64-bit MUI (English) 2010 (Version: 14.0.7015.1000 - Microsoft Corporation) Hidden
Microsoft Office Shared 64-bit Setup Metadata MUI (English) 2010 (Version: 14.0.7015.1000 - Microsoft Corporation) Hidden
Microsoft Office Shared MUI (English) 2010 (x32 Version: 14.0.7015.1000 - Microsoft Corporation) Hidden
Microsoft Office Shared Setup Metadata MUI (English) 2010 (x32 Version: 14.0.7015.1000 - Microsoft Corporation) Hidden
Microsoft Office Word MUI (English) 2010 (x32 Version: 14.0.7015.1000 - Microsoft Corporation) Hidden
Microsoft Security Client (Version: 4.6.0305.0 - Microsoft Corporation) Hidden
Microsoft Security Essentials (HKLM\...\Microsoft Security Client) (Version: 4.6.305.0 - Microsoft Corporation)
Microsoft Silverlight (HKLM\...\{89F4137D-6C26-4A84-BDB8-2E5A4BB71E00}) (Version: 5.1.30514.0 - Microsoft Corporation)
Microsoft SkyDrive (HKCU\...\SkyDriveSetup.exe) (Version: 16.4.6013.0910 - Microsoft Corporation)
Microsoft SQL Server 2005 Compact Edition [ENU] (HKLM-x32\...\{F0B430D1-B6AA-473D-9B06-AA3DD01FD0B8}) (Version: 3.1.0000 - Microsoft Corporation)
Microsoft Visual C++ 2005 Redistributable (HKLM-x32\...\{710f4c1c-cc18-4c49-8cbf-51240c89a1a2}) (Version: 8.0.61001 - Microsoft Corporation)
Microsoft Visual C++ 2005 Redistributable (HKLM-x32\...\{837b34e3-7c30-493c-8f6a-2b0f04e2912c}) (Version: 8.0.59193 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.4148 (HKLM\...\{4B6C7001-C7D6-3710-913E-5BC23FCE91E6}) (Version: 9.0.30729.4148 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.6161 (HKLM\...\{5FCE6D76-F5DC-37AB-B2B8-22AB8CEDB1D4}) (Version: 9.0.30729.6161 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17 (HKLM-x32\...\{9A25302D-30C0-39D9-BD6F-21E6EC160475}) (Version: 9.0.30729 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148 (HKLM-x32\...\{1F1C2DFC-2D24-3E06-BCB8-725134ADF989}) (Version: 9.0.30729.4148 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161 (HKLM-x32\...\{9BE518E6-ECC6-35A9-88E4-87755C07200F}) (Version: 9.0.30729.6161 - Microsoft Corporation)
Microsoft Visual C++ 2010  x64 Redistributable - 10.0.40219 (HKLM\...\{1D8E6291-B0D5-35EC-8441-6616F567A0F7}) (Version: 10.0.40219 - Microsoft Corporation)
Microsoft Visual C++ 2010  x86 Redistributable - 10.0.40219 (HKLM-x32\...\{F0C3E5D1-1ADE-321E-8167-68EF0DE699A5}) (Version: 10.0.40219 - Microsoft Corporation)
Microsoft Visual C++ 2012 Redistributable (x64) - 11.0.60610 (HKLM-x32\...\{a1909659-0a08-4554-8af1-2175904903a1}) (Version: 11.0.60610.1 - Microsoft Corporation)
Microsoft Visual C++ 2012 Redistributable (x86) - 11.0.51106 (HKLM-x32\...\{8e70e4e1-06d7-470b-9f74-a51bef21088e}) (Version: 11.0.51106.1 - Microsoft Corporation)
Microsoft Visual C++ 2012 x64 Additional Runtime - 11.0.60610 (Version: 11.0.60610 - Microsoft Corporation) Hidden
Microsoft Visual C++ 2012 x64 Minimum Runtime - 11.0.60610 (Version: 11.0.60610 - Microsoft Corporation) Hidden
Microsoft Visual C++ 2012 x86 Additional Runtime - 11.0.51106 (x32 Version: 11.0.51106 - Microsoft Corporation) Hidden
Microsoft Visual C++ 2012 x86 Minimum Runtime - 11.0.51106 (x32 Version: 11.0.51106 - Microsoft Corporation) Hidden
Movie Maker (x32 Version: 16.4.3508.0205 - Microsoft Corporation) Hidden
MSVCRT (x32 Version: 15.4.2862.0708 - Microsoft) Hidden
MSVCRT_amd64 (x32 Version: 15.4.2862.0708 - Microsoft) Hidden
MSVCRT110 (x32 Version: 16.4.1108.0727 - Microsoft) Hidden
MSVCRT110_amd64 (Version: 16.4.1109.0912 - Microsoft) Hidden
NVIDIA 3D Vision Controller Driver 344.65 (HKLM\...\{B2FE1952-0186-46C3-BAEC-A80AA35AC5B8}_Display.NVIRUSB) (Version: 344.65 - NVIDIA Corporation)
NVIDIA 3D Vision Driver 344.65 (HKLM\...\{B2FE1952-0186-46C3-BAEC-A80AA35AC5B8}_Display.3DVision) (Version: 344.65 - NVIDIA Corporation)
NVIDIA Control Panel 344.65 (Version: 344.65 - NVIDIA Corporation) Hidden
NVIDIA GeForce Experience 2.1.4 (HKLM\...\{B2FE1952-0186-46C3-BAEC-A80AA35AC5B8}_Display.GFExperience) (Version: 2.1.4 - NVIDIA Corporation)
NVIDIA GeForce Experience Service (Version: 16.13.65 - NVIDIA Corporation) Hidden
NVIDIA Graphics Driver 344.65 (HKLM\...\{B2FE1952-0186-46C3-BAEC-A80AA35AC5B8}_Display.Driver) (Version: 344.65 - NVIDIA Corporation)
NVIDIA HD Audio Driver 1.3.32.1 (HKLM\...\{B2FE1952-0186-46C3-BAEC-A80AA35AC5B8}_HDAudio.Driver) (Version: 1.3.32.1 - NVIDIA Corporation)
NVIDIA Install Application (Version: 2.1002.162.1284 - NVIDIA Corporation) Hidden
NVIDIA LED Visualizer 1.0 (Version: 1.0 - NVIDIA Corporation) Hidden
NVIDIA Network Service (Version: 2.0 - NVIDIA Corporation) Hidden
NVIDIA PhysX (x32 Version: 9.14.0702 - NVIDIA Corporation) Hidden
NVIDIA PhysX System Software 9.14.0702 (HKLM\...\{B2FE1952-0186-46C3-BAEC-A80AA35AC5B8}_Display.PhysX) (Version: 9.14.0702 - NVIDIA Corporation)
NVIDIA ShadowPlay 16.13.65 (Version: 16.13.65 - NVIDIA Corporation) Hidden
NVIDIA Stereoscopic 3D Driver (x32 Version: 7.17.12.6514 - NVIDIA Corporation) Hidden
NVIDIA Update 16.13.65 (Version: 16.13.65 - NVIDIA Corporation) Hidden
NVIDIA Update Core (Version: 16.13.65 - NVIDIA Corporation) Hidden
NVIDIA Virtual Audio 1.2.26 (Version: 1.2.26 - NVIDIA Corporation) Hidden
Origin (HKLM-x32\...\Origin) (Version: 9.1.12.73 - Electronic Arts, Inc.)
Photo Gallery (x32 Version: 16.4.3508.0205 - Microsoft Corporation) Hidden
PlanetSide 2 (HKLM-x32\...\Steam App 218230) (Version:  - Sony Online Entertainment)
Platform (x32 Version: 1.39 - VIA Technologies, Inc.) Hidden
PunkBuster Services (HKLM-x32\...\PunkBusterSvc) (Version: 0.993 - Even Balance, Inc.)
Realtek Ethernet Controller Driver (HKLM-x32\...\{8833FFB6-5B0C-4764-81AA-06DFEED9A476}) (Version: 7.52.203.2012 - Realtek)
Realtek Ethernet Diagnostic Utility (HKLM-x32\...\{DADC7AB0-E554-4705-9F6A-83EA82ED708E}) (Version: 1.00.0000 - Realtek)
Remote Control USB Driver (HKLM-x32\...\{8471021C-F529-43DE-84DF-3612E10F58C4}) (Version: 2.3.2.317 - )
Rising Storm/Red Orchestra 2 Multiplayer (HKLM-x32\...\Steam App 35450) (Version:  - Tripwire Interactive)
Saints Row IV (HKLM-x32\...\Steam App 206420) (Version:  - Deep Silver Volition)
Service Pack 2 for Microsoft Office 2010 (KB2687455) 32-Bit Edition (HKLM-x32\...\{91140000-0011-0000-0000-0000000FF1CE}_Office14.PROPLUSR_{DE28B448-32E8-4E8F-84F0-A52B21A49B5B}) (Version:  - Microsoft)
Service Pack 2 for Microsoft Office 2010 (KB2687455) 32-Bit Edition (x32 Version:  - Microsoft) Hidden
SHIELD Streaming (Version: 3.1.2000 - NVIDIA Corporation) Hidden
SHIELD Wireless Controller Driver (Version: 16.13.65 - NVIDIA Corporation) Hidden
Skype Click to Call (HKLM-x32\...\{6D1221A9-17BF-4EC0-81F2-27D30EC30701}) (Version: 7.3.16540.9015 - Microsoft Corporation)
Skype™ 6.14 (HKLM-x32\...\{7A3C7E05-EE37-47D6-99E1-2EB05A3DA3F7}) (Version: 6.14.104 - Skype Technologies S.A.)
Star Wars The Old Republic (HKLM-x32\...\swtor_swtor) (Version: 7.0.0.12 - Bioware/EA)
Star Wars: The Old Republic (HKLM-x32\...\{3B11D799-48E0-48ED-BFD7-EA655676D8BB}) (Version: 1.00 - Electronic Arts, Inc.)
Steam (HKLM-x32\...\{048298C9-A4D3-490B-9FF9-AB023A9238F3}) (Version: 1.0.0.0 - Valve Corporation)
Update for Microsoft Access 2010 (KB2553446) 32-Bit Edition (HKLM-x32\...\{91140000-0011-0000-0000-0000000FF1CE}_Office14.PROPLUSR_{B4A38370-2ADB-46B0-A1B0-0C4A2F7DCA31}) (Version:  - Microsoft)
Update for Microsoft Excel 2010 (KB2889935) 32-Bit Edition (HKLM-x32\...\{91140000-0011-0000-0000-0000000FF1CE}_Office14.PROPLUSR_{153CD843-3EDC-412C-95B1-F36237DF8415}) (Version:  - Microsoft)
Update for Microsoft Filter Pack 2.0 (KB2878281) 32-Bit Edition (HKLM-x32\...\{90140000-002A-0000-1000-0000000FF1CE}_Office14.PROPLUSR_{302A8FE3-EBF5-486C-A431-16A1CD914443}) (Version:  - Microsoft)
Update for Microsoft Filter Pack 2.0 (KB2878281) 32-Bit Edition (HKLM-x32\...\{91140000-0011-0000-0000-0000000FF1CE}_Office14.PROPLUSR_{302A8FE3-EBF5-486C-A431-16A1CD914443}) (Version:  - Microsoft)
Update for Microsoft InfoPath 2010 (KB2817369) 32-Bit Edition (HKLM-x32\...\{91140000-0011-0000-0000-0000000FF1CE}_Office14.PROPLUSR_{4EEA3D3E-989C-4DF4-AB0A-3042C0C12AA3}) (Version:  - Microsoft)
Update for Microsoft InfoPath 2010 (KB2817396) 32-Bit Edition (HKLM-x32\...\{91140000-0011-0000-0000-0000000FF1CE}_Office14.PROPLUSR_{39767ECA-1731-45DB-AB5B-6BF40E151D66}) (Version:  - Microsoft)
Update for Microsoft Office 2010 (KB2589298) 32-Bit Edition (HKLM-x32\...\{91140000-0011-0000-0000-0000000FF1CE}_Office14.PROPLUSR_{DADF7E25-FFA4-4D02-BE84-1DAE62C18516}) (Version:  - Microsoft)
Update for Microsoft Office 2010 (KB2589352) 32-Bit Edition (HKLM-x32\...\{90140000-002A-0000-1000-0000000FF1CE}_Office14.PROPLUSR_{F4284D93-7AE8-4309-8CF3-9AD394F35F3A}) (Version:  - Microsoft)
Update for Microsoft Office 2010 (KB2589352) 32-Bit Edition (HKLM-x32\...\{91140000-0011-0000-0000-0000000FF1CE}_Office14.PROPLUSR_{F4284D93-7AE8-4309-8CF3-9AD394F35F3A}) (Version:  - Microsoft)
Update for Microsoft Office 2010 (KB2589375) 32-Bit Edition (HKLM-x32\...\{91140000-0011-0000-0000-0000000FF1CE}_Office14.PROPLUSR_{287A1E92-9E41-4BC1-8920-B3D0E9220800}) (Version:  - Microsoft)
Update for Microsoft Office 2010 (KB2589386) 32-Bit Edition (HKLM-x32\...\{91140000-0011-0000-0000-0000000FF1CE}_Office14.PROPLUSR_{A4F91D60-654C-4892-BFD3-0D41ADA649B6}) (Version:  - Microsoft)
Update for Microsoft Office 2010 (KB2597087) 32-Bit Edition (HKLM-x32\...\{91140000-0011-0000-0000-0000000FF1CE}_Office14.PROPLUSR_{9D69691D-823D-4C3E-9B12-563A3F520366}) (Version:  - Microsoft)
Update for Microsoft Office 2010 (KB2687275) 32-Bit Edition (HKLM-x32\...\{91140000-0011-0000-0000-0000000FF1CE}_Office14.PROPLUSR_{0B7744D2-1FDD-4843-9987-7CE11B79F370}) (Version:  - Microsoft)
Update for Microsoft Office 2010 (KB2687502) 32-Bit Edition (HKLM-x32\...\{90140000-001F-0409-0000-0000000FF1CE}_Office14.PROPLUSR_{7DE7DF97-82FE-4B3A-AB8D-1621F9CC464A}) (Version:  - Microsoft)
Update for Microsoft Office 2010 (KB2760631) 32-Bit Edition (HKLM-x32\...\{91140000-0011-0000-0000-0000000FF1CE}_Office14.PROPLUSR_{35698CB7-AAA2-4577-B505-DBFF504AEF23}) (Version:  - Microsoft)
Update for Microsoft Office 2010 (KB2794737) 32-Bit Edition (HKLM-x32\...\{91140000-0011-0000-0000-0000000FF1CE}_Office14.PROPLUSR_{5AA578BB-759C-40FD-9661-A737C0884541}) (Version:  - Microsoft)
Update for Microsoft Office 2010 (KB2825635) 32-Bit Edition (HKLM-x32\...\{91140000-0011-0000-0000-0000000FF1CE}_Office14.PROPLUSR_{F1A20C69-9FE5-40FD-9CD5-84EABC2EF64A}) (Version:  - Microsoft)
Update for Microsoft Office 2010 (KB2825640) 32-Bit Edition (HKLM-x32\...\{91140000-0011-0000-0000-0000000FF1CE}_Office14.PROPLUSR_{BA610006-2C39-4419-9834-CF61AB24810A}) (Version:  - Microsoft)
Update for Microsoft Office 2010 (KB2837581) 32-Bit Edition (HKLM-x32\...\{91140000-0011-0000-0000-0000000FF1CE}_Office14.PROPLUSR_{334FB202-28D7-4BA4-8BC9-4FE4AB233EA0}) (Version:  - Microsoft)
Update for Microsoft Office 2010 (KB2837602) 32-Bit Edition (HKLM-x32\...\{90140000-002A-0000-1000-0000000FF1CE}_Office14.PROPLUSR_{8158D96B-083A-4FE4-8587-B5D0F49FE4B8}) (Version:  - Microsoft)
Update for Microsoft Office 2010 (KB2837602) 32-Bit Edition (HKLM-x32\...\{91140000-0011-0000-0000-0000000FF1CE}_Office14.PROPLUSR_{8158D96B-083A-4FE4-8587-B5D0F49FE4B8}) (Version:  - Microsoft)
Update for Microsoft Office 2010 (KB2837606) 32-Bit Edition (HKLM-x32\...\{91140000-0011-0000-0000-0000000FF1CE}_Office14.PROPLUSR_{B0D672F7-883E-4279-8E75-D97A5445AB46}) (Version:  - Microsoft)
Update for Microsoft Office 2010 (KB2878252) 32-Bit Edition (HKLM-x32\...\{91140000-0011-0000-0000-0000000FF1CE}_Office14.PROPLUSR_{B0DB9F71-E0F7-4FE6-8925-35B860CAC0C4}) (Version:  - Microsoft)
Update for Microsoft Office 2010 (KB2881028) 32-Bit Edition (HKLM-x32\...\{90140000-001F-0C0A-0000-0000000FF1CE}_Office14.PROPLUSR_{794A0574-4E2F-4D58-B2A0-D7460ACDC85C}) (Version:  - Microsoft)
Update for Microsoft Office 2010 (KB2889828) 32-Bit Edition (HKLM-x32\...\{90140000-001F-040C-0000-0000000FF1CE}_Office14.PROPLUSR_{C1954E2B-1672-4E5C-B564-F8CB2D08345B}) (Version:  - Microsoft)
Update for Microsoft OneNote 2010 (KB2837595) 32-Bit Edition (HKLM-x32\...\{90140000-002A-0000-1000-0000000FF1CE}_Office14.PROPLUSR_{51CCA922-A0CC-47C4-8910-6936D97CAC2E}) (Version:  - Microsoft)
Update for Microsoft OneNote 2010 (KB2837595) 32-Bit Edition (HKLM-x32\...\{91140000-0011-0000-0000-0000000FF1CE}_Office14.PROPLUSR_{51CCA922-A0CC-47C4-8910-6936D97CAC2E}) (Version:  - Microsoft)
Update for Microsoft Outlook 2010 (KB2687567) 32-Bit Edition (HKLM-x32\...\{90140000-001A-0409-0000-0000000FF1CE}_Office14.PROPLUSR_{DCE104A1-1875-4469-A83D-A5BFA6C4640F}) (Version:  - Microsoft)
Update for Microsoft Outlook 2010 (KB2687567) 32-Bit Edition (HKLM-x32\...\{91140000-0011-0000-0000-0000000FF1CE}_Office14.PROPLUSR_{2AB483F1-C86E-427A-83B4-23889B03512D}) (Version:  - Microsoft)
Update for Microsoft PowerPoint 2010 (KB2837579) 32-Bit Edition (HKLM-x32\...\{90140000-0018-0409-0000-0000000FF1CE}_Office14.PROPLUSR_{334AA0A1-2BB1-4D74-B66A-2B2C4D9C2C87}) (Version:  - Microsoft)
Update for Microsoft PowerPoint 2010 (KB2878251) 32-Bit Edition (HKLM-x32\...\{91140000-0011-0000-0000-0000000FF1CE}_Office14.PROPLUSR_{521F54B6-E2E5-462D-946E-8161830DDF18}) (Version:  - Microsoft)
Update for Microsoft SharePoint Workspace 2010 (KB2760601) 32-Bit Edition (HKLM-x32\...\{90140000-002A-0000-1000-0000000FF1CE}_Office14.PROPLUSR_{F9F5A080-AF38-4966-9A6B-C43DCA465035}) (Version:  - Microsoft)
Update for Microsoft SharePoint Workspace 2010 (KB2760601) 32-Bit Edition (HKLM-x32\...\{91140000-0011-0000-0000-0000000FF1CE}_Office14.PROPLUSR_{F9F5A080-AF38-4966-9A6B-C43DCA465035}) (Version:  - Microsoft)
Update for Microsoft Visio 2010 (KB2880526) 32-Bit Edition (HKLM-x32\...\{91140000-0011-0000-0000-0000000FF1CE}_Office14.PROPLUSR_{7B29D8B8-6A87-496C-A65E-B935E740448A}) (Version:  - Microsoft)
Update for Microsoft Visio Viewer 2010 (KB2837587) 32-Bit Edition (HKLM-x32\...\{91140000-0011-0000-0000-0000000FF1CE}_Office14.PROPLUSR_{38CF30E4-3348-4BD1-A859-B630C355A56F}) (Version:  - Microsoft)
VIA Platform Device Manager (HKLM-x32\...\InstallShield_{20D4A895-748C-4D88-871C-FDB1695B0169}) (Version: 1.39 - VIA Technologies, Inc.)
Windows Live Communications Platform (x32 Version: 16.4.3508.0205 - Microsoft Corporation) Hidden
Windows Live Essentials (HKLM-x32\...\WinLiveSuite) (Version: 16.4.3508.0205 - Microsoft Corporation)
Windows Live Essentials (x32 Version: 16.4.3508.0205 - Microsoft Corporation) Hidden
Windows Live Family Safety (Version: 16.4.3508.0205 - Microsoft Corporation) Hidden
Windows Live Family Safety (x32 Version: 16.4.3508.0205 - Microsoft Corporation) Hidden
Windows Live ID Sign-in Assistant (Version: 7.250.4311.0 - Microsoft Corporation) Hidden
Windows Live Installer (x32 Version: 16.4.3508.0205 - Microsoft Corporation) Hidden
Windows Live Mail (x32 Version: 16.4.3508.0205 - Microsoft Corporation) Hidden
Windows Live Messenger (x32 Version: 16.4.3508.0205 - Microsoft Corporation) Hidden
Windows Live MIME IFilter (Version: 16.4.3508.0205 - Microsoft Corporation) Hidden
Windows Live Photo Common (x32 Version: 16.4.3508.0205 - Microsoft Corporation) Hidden
Windows Live PIMT Platform (x32 Version: 16.4.3508.0205 - Microsoft Corporation) Hidden
Windows Live SOXE (x32 Version: 16.4.3508.0205 - Microsoft Corporation) Hidden
Windows Live SOXE Definitions (x32 Version: 16.4.3508.0205 - Microsoft Corporation) Hidden
Windows Live UX Platform (x32 Version: 16.4.3508.0205 - Microsoft Corporation) Hidden
Windows Live UX Platform Language Pack (x32 Version: 16.4.3508.0205 - Microsoft Corporation) Hidden
Windows Live Writer (x32 Version: 16.4.3508.0205 - Microsoft Corporation) Hidden
Windows Live Writer Resources (x32 Version: 16.4.3508.0205 - Microsoft Corporation) Hidden
========================= Restore Points ==================================
 
27-11-2014 20:52:01 Windows Update
01-12-2014 06:30:36 Windows Update
01-12-2014 06:50:10 Checkpoint by HitmanPro
01-12-2014 06:51:08 Checkpoint by HitmanPro
01-12-2014 07:31:29 Anvi CSB 3.5
 
**** End of log ****

Malwarebytes Anti-Malware
www.malwarebytes.org
 
Scan Date: 12/3/2014
Scan Time: 12:03:34 AM
Logfile: Run 1.txt
Administrator: Yes
 
Version: 2.00.3.1025
Malware Database: v2014.12.03.04
Rootkit Database: v2014.12.02.02
License: Trial
Malware Protection: Enabled
Malicious Website Protection: Enabled
Self-protection: Disabled
 
OS: Windows 7 Service Pack 1
CPU: x64
File System: NTFS
User: owner
 
Scan Type: Threat Scan
Result: Completed
Objects Scanned: 340901
Time Elapsed: 5 min, 55 sec
 
Memory: Enabled
Startup: Enabled
Filesystem: Enabled
Archives: Enabled
Rootkits: Disabled
Heuristics: Enabled
PUP: Enabled
PUM: Enabled
 
Processes: 0
(No malicious items detected)
 
Modules: 0
(No malicious items detected)
 
Registry Keys: 0
(No malicious items detected)
 
Registry Values: 0
(No malicious items detected)
 
Registry Data: 0
(No malicious items detected)
 
Folders: 0
(No malicious items detected)
 
Files: 0
(No malicious items detected)
 
Physical Sectors: 0
(No malicious items detected)
 
 
(end)


#6 reducto

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Posted 03 December 2014 - 07:40 PM

 Results of screen317's Security Check version 0.99.91  
 Windows 7 Service Pack 1 x64 (UAC is disabled!)  
 Internet Explorer 11  
``````````````Antivirus/Firewall Check:`````````````` 
 Windows Firewall Enabled!  
Microsoft Security Essentials   
 Antivirus up to date!  
`````````Anti-malware/Other Utilities Check:````````` 
 Java 7 Update 71  
 Adobe Flash Player 15.0.0.239  
 Adobe Reader XI  
 Google Chrome (39.0.2171.71) 
````````Process Check: objlist.exe by Laurent````````  
 Microsoft Security Essentials MSMpEng.exe 
 Microsoft Security Essentials msseces.exe 
 Malwarebytes Anti-Malware mbamservice.exe  
 Malwarebytes Anti-Malware mbam.exe  
 Malwarebytes Anti-Malware mbamscheduler.exe   
`````````````````System Health check````````````````` 
 Total Fragmentation on Drive C: 13% Defragment your hard drive soon! (Do NOT defrag if SSD!)
````````````````````End of Log`````````````````````` 


#7 reducto

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Posted 03 December 2014 - 07:46 PM

How is everything looking? Crossing my fingers that every trace of trovi/conduit has been removed.



#8 boopme

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Posted 03 December 2014 - 11:25 PM

I would still run ESET here..
  • Last run ESET.
  • Hold down Control and click on this link to open ESET OnlineScan in a new window.
  • Click the esetonlinebtn.png button.
  • For alternate browsers only: (Microsoft Internet Explorer users can skip these steps)
  • Click on esetsmartinstaller_enu.exe to download the ESET Smart Installer. Save it to your desktop.
  • Double click on the esetsmartinstaller_enu.png icon on your desktop.
  • Check "YES, I accept the Terms of Use."
  • Click the Start button.
  • Accept any security warnings from your browser.
  • Under scan settings, check "Scan Archives" and "Remove found threats"
  • Click Advanced settings and select the following:
  • Scan potentially unwanted applications
  • Scan for potentially unsafe applications
  • Enable Anti-Stealth technology
  • ESET will then download updates for itself, install itself, and begin scanning your computer. Please be patient as this can take some time.
  • When the scan completes, click List Threats
  • Click Export, and save the file to your desktop using a unique name, such as ESETScan. Include the contents of this report in your next reply.
  • Click the Back button.
  • Click the Finish button.
  • NOTE:Sometimes if ESET finds no infections it will not create a log.
  • [/list]

How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#9 reducto

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Posted 04 December 2014 - 01:41 AM

Hey guys! 

So I ran the esetscanner which came up with no threats detected.

Following picture is the screenshot since there was no log.

So now that this is here, can I conclude my computer is squeaky clean? And could I start inputting my passwords and stuff again? I will for sure be safer I learned my lesson. I just want to know that I am safe as I am so worried and paranoid of any sensitive info being leaked.

 

bfzQBls.png



#10 Guest_LighthouseParty_*

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Posted 04 December 2014 - 01:53 AM

Hello there,

 

It is a security risk having UAC disabled, I recommend you enable it - http://windows.microsoft.com/en-gb/windows/turn-user-account-control-on-off

 

:step1: Uninstall some programs

 

There's currently some programs on your PC that we need to remove, for the time-being at least. Click the start menu, type in Programs and Features and click Programs and Features. Navigate to each of the following below one-by-one and click uninstall:

  • Java 7 Update 71
  • Java Auto Updater

To make sure all traces of Java is removed, please download JavaRa from here and once opened it, select 'remove JRE'. 

 

:step2: Download and run AdwCleaner

  1. Click here to download AdwCleaner to your desktop.
  2. Double click adwcleaner_x.xxx.exe. If prompted, click I agree.
  3. Click scan. When it's finished, select clean.
  4. Allow AdwCleaner to restart your computer.
  5. Once you've restarted, a log should appear. Please post this in your next reply.

:step3: Download Junkware Removal Tool

  1. Click here to download Junkware Removal Tool to your desktop.
  2. Double click JRT.exe. (Win 7 and Vista users, right-click and select run as admin)
  3. Press any key and the scan will begin.
  4. At the end, a log will open. Please post this in your next reply.


#11 reducto

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Posted 04 December 2014 - 02:04 AM

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Junkware Removal Tool (JRT) by Thisisu
Version: 6.4.0 (11.29.2014:1)
OS: Windows 7 Home Premium x64
Ran by owner on Wed 12/03/2014 at 23:00:49.78
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
 
 
 
 
~~~ Services
 
 
 
~~~ Registry Values
 
 
 
~~~ Registry Keys
 
Successfully deleted: [Registry Key - Orphan] HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{2299856A-6506-42E3-A34F-CD35A47C1B19}
Successfully deleted: [Registry Key - Orphan] HKEY_CLASSES_ROOT\CLSID\{2299856A-6506-42E3-A34F-CD35A47C1B19}
Successfully deleted: [Registry Key - Orphan] HKEY_LOCAL_MACHINE\Software\Wow6432Node\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{2299856A-6506-42E3-A34F-CD35A47C1B19}
Successfully deleted: [Registry Key - Orphan] HKEY_CLASSES_ROOT\CLSID\{2299856A-6506-42E3-A34F-CD35A47C1B19}
 
 
 
~~~ Files
 
 
 
~~~ Folders
 
 
 
~~~ Chrome
 
Successfully deleted: [Folder] C:\Users\owner\appdata\local\Google\Chrome\User Data\Default\Extensions\knebimhcckndhiglamoabbnifdkijidd
 
 
 
~~~ Event Viewer Logs were cleared
 
 
 
 
 
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Scan was completed on Wed 12/03/2014 at 23:03:30.87
End of JRT log
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~


#12 reducto

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Posted 04 December 2014 - 02:06 AM

# AdwCleaner v4.103 - Report created 03/12/2014 at 15:51:51
# Updated 01/12/2014 by Xplode
# Database : 2014-12-03.1 [Live]
# Operating System : Windows 7 Home Premium Service Pack 1 (64 bits)
# Username : owner - XBOXV2
# Running from : C:\Users\owner\Downloads\AdwCleaner.exe
# Option : Scan
 
***** [ Services ] *****
 
 
***** [ Files / Folders ] *****
 
 
***** [ Scheduled Tasks ] *****
 
 
***** [ Shortcuts ] *****
 
 
***** [ Registry ] *****
 
Key Found : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Settings\{2299856A-6506-42E3-A34F-CD35A47C1B19}
Key Found : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{2299856A-6506-42E3-A34F-CD35A47C1B19}
Key Found : HKLM\SOFTWARE\Classes\CLSID\{2299856A-6506-42E3-A34F-CD35A47C1B19}
Key Found : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{2299856A-6506-42E3-A34F-CD35A47C1B19}
Key Found : [x64] HKLM\SOFTWARE\Classes\CLSID\{2299856A-6506-42E3-A34F-CD35A47C1B19}
Key Found : [x64] HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{2299856A-6506-42E3-A34F-CD35A47C1B19}
 
***** [ Browsers ] *****
 
-\\ Internet Explorer v11.0.9600.17420
 
 
-\\ Google Chrome v39.0.2171.71
 
 
-\\ Chromium v
 
 
*************************
 
AdwCleaner[R0].txt - [1273 octets] - [03/12/2014 15:51:51]
 
########## EOF - C:\AdwCleaner\AdwCleaner[R0].txt - [1333 octets] ##########


#13 Guest_LighthouseParty_*

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Posted 04 December 2014 - 02:08 AM

How is your PC now?



#14 reducto

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Posted 04 December 2014 - 02:09 AM

It's been working perfectly fine the past couple days. Just wanted a check up!



#15 Guest_LighthouseParty_*

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Posted 04 December 2014 - 02:13 AM

Okay, glad I could be of some assistance to you. 
 
For one last final step, please download Delfix from here and save it to your desktop. Right-click it and select run as administrator. Select the following and press run:
  • Remove disinfection tools

  • Purge system restore

Happy surfing!


Edited by LighthouseParty, 04 December 2014 - 02:14 AM.





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