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Clean-up my computer, make it more efficient


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11 replies to this topic

#1 ericnog

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Posted 01 December 2014 - 06:13 PM

Hello,

 

First of all thank you for all the help. I've had this computer for a couple of years, and it's still in pretty good condition. I want to clean up any unused and useless software I don't need. Also I want to make sure there is no spyware, or viruses affecting the efficiency of my system. I'm running a Windows 7 OS and it's an HP 2000 Notebook PC. My processor is an AMD E-450 APU with radeon™ HD graphics 1.65 GHz, and my system type is a 64 bit. What should I absolutely keep and delete? I want to know a lot more about computers and have no idea where to start. Please help!

 

Thank you,

 

Eric



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#2 gavinseabrook

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Posted 01 December 2014 - 06:25 PM

Download Malwarebytes for scanning for viruses and such, and get a free trial of Tuneup utilities to help speed up the system and detect programs that arent used anymore.


Gavin Seabrook

 


#3 Allan

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Posted 01 December 2014 - 06:36 PM

1) DO NOT use TuneUp utilities.

2) Do you have an anti virus app installed? If so, run full scans with that and with MalwareBytes (MalwareBytes is NOT an anti virus app)

3) If you are short on disc space or are determined to uninstall apps (which will NOT make your system more efficient, by the way) go through Programs and Features and uninstall whatever you don't use.



#4 ericnog

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Posted 01 December 2014 - 06:41 PM

1) what is wrong with Tuneup?

2) I do have an antivirus but it's expired. Where do I get MalwareBytes?

3)Currently uninstalling programs



#5 Queen-Evie

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Posted 01 December 2014 - 06:42 PM

We cannot advise you on programs to keep or get rid of if we don't know what you have installed.

Please download MiniToolBox, save it to your desktop and run it.

Checkmark the following checkbox:

• List Installed Programs

Click on Go to start the scan. Once it is finished highlight the text, copy it and paste it in your next post.

We can review installed programs and make recommendations.

Malwarebytes is not an antivirus. It's a malware scanner used in conjunction with an antivirus.
You do need to install an AV.

Malwarebytes download http://www.bleepingcomputer.com/download/malwarebytes-anti-malware/

Edited by Queen-Evie, 01 December 2014 - 06:45 PM.


#6 hamluis

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Posted 01 December 2014 - 07:02 PM

1) what is wrong with Tuneup?

 

It's a "registry cleaner/optimizer" program and BC does NOT support such..

 

Microsoft support policy for the use of registry cleaning utilities - http://support.microsoft.com/kb/2563254

 

Registry cleaner - Wikipedia, the free encyclopedia - http://en.wikipedia.org/wiki/Registry_cleaner

 

Registry Cleaner FAQ, PC Support - http://pcsupport.about.com/od/registry-cleaner/a/registry-cleaner-faq.htm

 

Registry Cleaner, Animal - http://www.bleepingcomputer.com/forums/t/526247/tune-up-utilities-2014-problem/?p=3303494

 

Louis



#7 Allan

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Posted 02 December 2014 - 07:47 AM

 
 

 

1) what is wrong with Tuneup?

2) I do have an antivirus but it's expired. Where do I get MalwareBytes?

3)Currently uninstalling programs

 

1) As stated above, TuneUp Utilities is a registry cleaner. It serves no useful purpose whatsoever.

 

2) You can get MalwareBytes from their website. But as I mentioned, it is not an anti virus app - you need to download and install an anti virus app whether or not you use MalwareBytes. Additionally, if you have been using your system without an active anti virus app it is possible your system is infected and is causing the problems you are looking to cure.

 

3) Okay, but as I said that will do nothing to improve performance - only to free up some disk space.



#8 gavinseabrook

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Posted 07 December 2014 - 12:12 AM

Tune Up utilities does actually do more than just clean your registry. There are many helpful tools and automated tasks you can use in it if you know how to use it. I also find that Malwarebytes detects more items than McAfee, Norton or Kaspersky can but granted that any antivirus cant do everything on its own. 


Gavin Seabrook

 


#9 Allan

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Posted 07 December 2014 - 08:09 AM

MalwlareBytes is NOT an anti virus app. It should only be used in conjunction with a full scale anti virus app.



#10 hamluis

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Posted 07 December 2014 - 10:08 AM

Tune Up utilities does actually do more than just clean your registry. There are many helpful tools and automated tasks you can use in it if you know how to use it. I also find that Malwarebytes detects more items than McAfee, Norton or Kaspersky can but granted that any antivirus cant do everything on its own. 

 

This topic is NOT about the merits/demerits of TuneUp Utilities or any other program or your personal feelings about such.  Please...stay on-topic with pertinent comments that assist the OP in mitigating her/his situation.

 

Thank you :).

 

Louis



#11 ericnog

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Posted 10 December 2014 - 10:13 PM

OK i have downloaded and ran MiniToolbox here is the result:

 

  • "MiniToolBox by Farbar  Version: 30-11-2014
    Ran by Eric (administrator) on 10-12-2014 at 18:45:32
    Running from "C:\Users\Eric\Downloads"
    Microsoft Windows 7 Home Premium  Service Pack 1 (X64)
    Boot Mode: Normal
    ***************************************************************************

    ========================= Flush DNS: ===================================

    Windows IP Configuration

    Successfully flushed the DNS Resolver Cache.

    ========================= IE Proxy Settings: ==============================

    Proxy is not enabled.
    No Proxy Server is set.

    "Reset IE Proxy Settings": IE Proxy Settings were reset.

    ========================= FF Proxy Settings: ==============================


    "Reset FF Proxy Settings": Firefox Proxy settings were reset.

    ========================= Hosts content: =================================



    ========================= IP Configuration: ================================

    Ralink RT5390 802.11b/g/n WiFi Adapter = Wireless Network Connection (Connected)
    Realtek PCIe FE Family Controller = Local Area Connection (Media disconnected)
    Microsoft Virtual WiFi Miniport Adapter = Wireless Network Connection 2 (Media disconnected)


    # ----------------------------------
    # IPv4 Configuration
    # ----------------------------------
    pushd interface ipv4

    reset
    set global icmpredirects=enabled


    popd
    # End of IPv4 configuration



    Windows IP Configuration

       Host Name . . . . . . . . . . . . : Eric-HP
       Primary Dns Suffix  . . . . . . . :
       Node Type . . . . . . . . . . . . : Hybrid
       IP Routing Enabled. . . . . . . . : No
       WINS Proxy Enabled. . . . . . . . : No
       DNS Suffix Search List. . . . . . : attlocal.net

    Wireless LAN adapter Wireless Network Connection 2:

       Media State . . . . . . . . . . . : Media disconnected
       Connection-specific DNS Suffix  . :
       Description . . . . . . . . . . . : Microsoft Virtual WiFi Miniport Adapter
       Physical Address. . . . . . . . . : 08-ED-B9-11-2A-98
       DHCP Enabled. . . . . . . . . . . : Yes
       Autoconfiguration Enabled . . . . : Yes

    Ethernet adapter Local Area Connection:

       Media State . . . . . . . . . . . : Media disconnected
       Connection-specific DNS Suffix  . : SWDLED01.COM
       Description . . . . . . . . . . . : Realtek PCIe FE Family Controller
       Physical Address. . . . . . . . . : AC-16-2D-56-AB-E3
       DHCP Enabled. . . . . . . . . . . : Yes
       Autoconfiguration Enabled . . . . : Yes

    Wireless LAN adapter Wireless Network Connection:

       Connection-specific DNS Suffix  . : attlocal.net
       Description . . . . . . . . . . . : Ralink RT5390 802.11b/g/n WiFi Adapter
       Physical Address. . . . . . . . . : 08-ED-B9-11-2A-99
       DHCP Enabled. . . . . . . . . . . : Yes
       Autoconfiguration Enabled . . . . : Yes
       Link-local IPv6 Address . . . . . : fe80::2c21:adb1:b070:467%11(Preferred)
       IPv4 Address. . . . . . . . . . . : 192.168.1.87(Preferred)
       Subnet Mask . . . . . . . . . . . : 255.255.255.0
       Lease Obtained. . . . . . . . . . : Wednesday, December 10, 2014 8:33:35 AM
       Lease Expires . . . . . . . . . . : Thursday, December 11, 2014 6:39:17 PM
       Default Gateway . . . . . . . . . : 192.168.1.254
       DHCP Server . . . . . . . . . . . : 192.168.1.254
       DHCPv6 IAID . . . . . . . . . . . : 235466169
       DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-17-15-40-58-08-ED-B9-11-2A-99
       DNS Servers . . . . . . . . . . . : 192.168.1.254
       NetBIOS over Tcpip. . . . . . . . : Enabled

    Tunnel adapter isatap.{75CB1537-39EE-4707-AF87-A55AA9BD936C}:

       Media State . . . . . . . . . . . : Media disconnected
       Connection-specific DNS Suffix  . :
       Description . . . . . . . . . . . : Microsoft ISATAP Adapter
       Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
       DHCP Enabled. . . . . . . . . . . : No
       Autoconfiguration Enabled . . . . : Yes

    Tunnel adapter isatap.gateway.2wire.net:

       Media State . . . . . . . . . . . : Media disconnected
       Connection-specific DNS Suffix  . :
       Description . . . . . . . . . . . : Microsoft ISATAP Adapter #2
       Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
       DHCP Enabled. . . . . . . . . . . : No
       Autoconfiguration Enabled . . . . : Yes

    Tunnel adapter isatap.attlocal.net:

       Media State . . . . . . . . . . . : Media disconnected
       Connection-specific DNS Suffix  . : attlocal.net
       Description . . . . . . . . . . . : Microsoft ISATAP Adapter #3
       Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
       DHCP Enabled. . . . . . . . . . . : No
       Autoconfiguration Enabled . . . . : Yes

    Tunnel adapter Local Area Connection* 14:

       Connection-specific DNS Suffix  . :
       Description . . . . . . . . . . . : Teredo Tunneling Pseudo-Interface
       Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
       DHCP Enabled. . . . . . . . . . . : No
       Autoconfiguration Enabled . . . . : Yes
       IPv6 Address. . . . . . . . . . . : 2001:0:9d38:90d7:1cdd:1ae2:931d:519a(Preferred)
       Link-local IPv6 Address . . . . . : fe80::1cdd:1ae2:931d:519a%22(Preferred)
       Default Gateway . . . . . . . . . : ::
       NetBIOS over Tcpip. . . . . . . . : Disabled

    Tunnel adapter isatap.SWDLED01.COM:

       Media State . . . . . . . . . . . : Media disconnected
       Connection-specific DNS Suffix  . :
       Description . . . . . . . . . . . : Microsoft ISATAP Adapter #4
       Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
       DHCP Enabled. . . . . . . . . . . : No
       Autoconfiguration Enabled . . . . : Yes
    DNS request timed out.
        timeout was 2 seconds.
    Server:  UnKnown
    Address:  192.168.1.254

    Name:    google.com
    Addresses:  2607:f8b0:4000:808::1002
          173.194.115.32
          173.194.115.41
          173.194.115.38
          173.194.115.40
          173.194.115.34
          173.194.115.33
          173.194.115.39
          173.194.115.35
          173.194.115.37
          173.194.115.46
          173.194.115.36


    Pinging google.com [173.194.115.39] with 32 bytes of data:
    Reply from 173.194.115.39: bytes=32 time=28ms TTL=54
    Reply from 173.194.115.39: bytes=32 time=42ms TTL=54

    Ping statistics for 173.194.115.39:
        Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),
    Approximate round trip times in milli-seconds:
        Minimum = 28ms, Maximum = 42ms, Average = 35ms
    DNS request timed out.
        timeout was 2 seconds.
    Server:  UnKnown
    Address:  192.168.1.254

    Name:    yahoo.com
    Addresses:  98.138.253.109
          206.190.36.45
          98.139.183.24


    Pinging yahoo.com [98.138.253.109] with 32 bytes of data:
    Reply from 98.138.253.109: bytes=32 time=73ms TTL=47
    Reply from 98.138.253.109: bytes=32 time=71ms TTL=47

    Ping statistics for 98.138.253.109:
        Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),
    Approximate round trip times in milli-seconds:
        Minimum = 71ms, Maximum = 73ms, Average = 72ms

    Pinging 127.0.0.1 with 32 bytes of data:
    Reply from 127.0.0.1: bytes=32 time<1ms TTL=128
    Reply from 127.0.0.1: bytes=32 time<1ms TTL=128

    Ping statistics for 127.0.0.1:
        Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),
    Approximate round trip times in milli-seconds:
        Minimum = 0ms, Maximum = 0ms, Average = 0ms
    ===========================================================================
    Interface List
     23...08 ed b9 11 2a 98 ......Microsoft Virtual WiFi Miniport Adapter
     12...ac 16 2d 56 ab e3 ......Realtek PCIe FE Family Controller
     11...08 ed b9 11 2a 99 ......Ralink RT5390 802.11b/g/n WiFi Adapter
      1...........................Software Loopback Interface 1
     25...00 00 00 00 00 00 00 e0 Microsoft ISATAP Adapter
     15...00 00 00 00 00 00 00 e0 Microsoft ISATAP Adapter #2
     24...00 00 00 00 00 00 00 e0 Microsoft ISATAP Adapter #3
     22...00 00 00 00 00 00 00 e0 Teredo Tunneling Pseudo-Interface
     26...00 00 00 00 00 00 00 e0 Microsoft ISATAP Adapter #4
    ===========================================================================

    IPv4 Route Table
    ===========================================================================
    Active Routes:
    Network Destination        Netmask          Gateway       Interface  Metric
              0.0.0.0          0.0.0.0    192.168.1.254     192.168.1.87     25
            127.0.0.0        255.0.0.0         On-link         127.0.0.1    306
            127.0.0.1  255.255.255.255         On-link         127.0.0.1    306
      127.255.255.255  255.255.255.255         On-link         127.0.0.1    306
          192.168.1.0    255.255.255.0         On-link      192.168.1.87    281
         192.168.1.87  255.255.255.255         On-link      192.168.1.87    281
        192.168.1.255  255.255.255.255         On-link      192.168.1.87    281
            224.0.0.0        240.0.0.0         On-link         127.0.0.1    306
            224.0.0.0        240.0.0.0         On-link      192.168.1.87    281
      255.255.255.255  255.255.255.255         On-link         127.0.0.1    306
      255.255.255.255  255.255.255.255         On-link      192.168.1.87    281
    ===========================================================================
    Persistent Routes:
      None

    IPv6 Route Table
    ===========================================================================
    Active Routes:
     If Metric Network Destination      Gateway
     22     58 ::/0                     On-link
      1    306 ::1/128                  On-link
     22     58 2001::/32                On-link
     22    306 2001:0:9d38:90d7:1cdd:1ae2:931d:519a/128
                                        On-link
     11    281 fe80::/64                On-link
     22    306 fe80::/64                On-link
     22    306 fe80::1cdd:1ae2:931d:519a/128
                                        On-link
     11    281 fe80::2c21:adb1:b070:467/128
                                        On-link
      1    306 ff00::/8                 On-link
     22    306 ff00::/8                 On-link
     11    281 ff00::/8                 On-link
    ===========================================================================
    Persistent Routes:
      None
    ========================= Winsock entries =====================================

    Catalog5 01 C:\Windows\SysWOW64\NLAapi.dll [52224] (Microsoft Corporation)
    Catalog5 02 C:\Windows\SysWOW64\napinsp.dll [52224] (Microsoft Corporation)
    Catalog5 03 C:\Windows\SysWOW64\pnrpnsp.dll [65024] (Microsoft Corporation)
    Catalog5 04 C:\Windows\SysWOW64\pnrpnsp.dll [65024] (Microsoft Corporation)
    Catalog5 05 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)
    Catalog5 06 C:\Windows\SysWOW64\winrnr.dll [20992] (Microsoft Corporation)
    Catalog5 07 C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WLIDNSP.DLL [145280] (Microsoft Corp.)
    Catalog5 08 C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WLIDNSP.DLL [145280] (Microsoft Corp.)
    Catalog9 01 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)
    Catalog9 02 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)
    Catalog9 03 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)
    Catalog9 04 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)
    Catalog9 05 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)
    Catalog9 06 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)
    Catalog9 07 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)
    Catalog9 08 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)
    Catalog9 09 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)
    Catalog9 10 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)
    x64-Catalog5 01 C:\Windows\System32\NLAapi.dll [70656] (Microsoft Corporation)
    x64-Catalog5 02 C:\Windows\System32\napinsp.dll [68096] (Microsoft Corporation)
    x64-Catalog5 03 C:\Windows\System32\pnrpnsp.dll [86016] (Microsoft Corporation)
    x64-Catalog5 04 C:\Windows\System32\pnrpnsp.dll [86016] (Microsoft Corporation)
    x64-Catalog5 05 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)
    x64-Catalog5 06 C:\Windows\System32\winrnr.dll [28672] (Microsoft Corporation)
    x64-Catalog5 07 C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDNSP.DLL [171392] (Microsoft Corp.)
    x64-Catalog5 08 C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDNSP.DLL [171392] (Microsoft Corp.)
    x64-Catalog9 01 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)
    x64-Catalog9 02 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)
    x64-Catalog9 03 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)
    x64-Catalog9 04 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)
    x64-Catalog9 05 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)
    x64-Catalog9 06 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)
    x64-Catalog9 07 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)
    x64-Catalog9 08 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)
    x64-Catalog9 09 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)
    x64-Catalog9 10 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)

    ========================= Event log errors: ===============================

    Application errors:
    ==================
    Error: (12/07/2014 06:52:08 AM) (Source: WinMgmt) (User: )
    Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003

    Error: (12/05/2014 04:20:54 PM) (Source: WinMgmt) (User: )
    Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003

    Error: (12/04/2014 03:17:53 PM) (Source: WinMgmt) (User: )
    Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003

    Error: (12/04/2014 01:34:00 PM) (Source: WinMgmt) (User: )
    Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003

    Error: (12/01/2014 06:30:01 PM) (Source: MsiInstaller) (User: Eric-HP)
    Description: Product: Oovoo Toolbar -- Error 25001. The following applications must be closed before continuing the uninstall:

    Mozilla Firefox

    Error: (12/01/2014 06:29:59 PM) (Source: MsiInstaller) (User: Eric-HP)
    Description: Product: Oovoo Toolbar -- Error 25001. The following applications must be closed before continuing the uninstall:

    Mozilla Firefox

    Error: (12/01/2014 06:29:59 PM) (Source: MsiInstaller) (User: Eric-HP)
    Description: Product: Oovoo Toolbar -- Error 25001. The following applications must be closed before continuing the uninstall:

    Mozilla Firefox

    Error: (12/01/2014 06:29:58 PM) (Source: MsiInstaller) (User: Eric-HP)
    Description: Product: Oovoo Toolbar -- Error 25001. The following applications must be closed before continuing the uninstall:

    Mozilla Firefox

    Error: (12/01/2014 06:29:53 PM) (Source: MsiInstaller) (User: Eric-HP)
    Description: Product: Oovoo Toolbar -- Error 25001. The following applications must be closed before continuing the uninstall:

    Mozilla Firefox

    Error: (12/01/2014 06:29:52 PM) (Source: MsiInstaller) (User: Eric-HP)
    Description: Product: Oovoo Toolbar -- Error 25001. The following applications must be closed before continuing the uninstall:

    Mozilla Firefox


    System errors:
    =============
    Error: (12/10/2014 06:39:15 PM) (Source: Service Control Manager) (User: )
    Description: A timeout (30000 milliseconds) was reached while waiting for a transaction response from the ShellHWDetection service.

    Error: (12/10/2014 08:34:13 AM) (Source: Schannel) (User: NT AUTHORITY)
    Description: The following fatal alert was generated: 40. The internal error state is 1204.

    Error: (12/10/2014 08:34:13 AM) (Source: Schannel) (User: NT AUTHORITY)
    Description: An SSL 3.0 connection request was received from a remote client application, but none of the cipher suites supported by the client application are supported by the server. The SSL connection request has failed.

    Error: (12/10/2014 08:34:13 AM) (Source: Schannel) (User: NT AUTHORITY)
    Description: The following fatal alert was generated: 40. The internal error state is 1204.

    Error: (12/10/2014 08:34:13 AM) (Source: Schannel) (User: NT AUTHORITY)
    Description: An SSL 3.0 connection request was received from a remote client application, but none of the cipher suites supported by the client application are supported by the server. The SSL connection request has failed.

    Error: (12/08/2014 05:30:39 PM) (Source: Schannel) (User: NT AUTHORITY)
    Description: The following fatal alert was generated: 40. The internal error state is 1204.

    Error: (12/08/2014 05:30:39 PM) (Source: Schannel) (User: NT AUTHORITY)
    Description: An SSL 3.0 connection request was received from a remote client application, but none of the cipher suites supported by the client application are supported by the server. The SSL connection request has failed.

    Error: (12/08/2014 05:30:39 PM) (Source: Schannel) (User: NT AUTHORITY)
    Description: The following fatal alert was generated: 40. The internal error state is 1204.

    Error: (12/08/2014 05:30:39 PM) (Source: Schannel) (User: NT AUTHORITY)
    Description: An SSL 3.0 connection request was received from a remote client application, but none of the cipher suites supported by the client application are supported by the server. The SSL connection request has failed.

    Error: (12/08/2014 05:30:39 PM) (Source: Schannel) (User: NT AUTHORITY)
    Description: The following fatal alert was generated: 40. The internal error state is 1204.


    Microsoft Office Sessions:
    =========================


    =========================== Installed Programs ============================
    Adobe Flash Player 15 ActiveX (HKLM-x32\...\Adobe Flash Player ActiveX) (Version: 15.0.0.246 - Adobe Systems Incorporated)
    Adobe Flash Player 15 Plugin (HKLM-x32\...\Adobe Flash Player Plugin) (Version: 15.0.0.246 - Adobe Systems Incorporated)
    Adobe Reader X (10.1.12) MUI (HKLM-x32\...\{AC76BA86-7AD7-FFFF-7B44-AA0000000001}) (Version: 10.1.12 - Adobe Systems Incorporated)
    Adobe Shockwave Player 11.6 (HKLM-x32\...\Adobe Shockwave Player) (Version: 11.6.1.629 - Adobe Systems, Inc.)
    AMD APP SDK Runtime (Version: 2.4.650.9 - Advanced Micro Devices Inc.) Hidden
    AMD Fuel (Version: 2011.0705.1115.18310 - AMD) Hidden
    AMD Media Foundation Decoders (Version: 1.0.60705.1113 - ATI Technologies Inc.) Hidden
    AMD VISION Engine Control Center (x32 Version: 2011.0705.1115.18310 - ATI) Hidden
    ATI Catalyst Install Manager (HKLM\...\{B3C4ADC9-637E-DDD9-A66C-782AE5E2E667}) (Version: 3.0.829.0 - ATI Technologies, Inc.)
    Avira (HKLM-x32\...\{e7c7c227-b742-4878-9425-f09bbf9951db}) (Version: 1.1.27.25527 - Avira Operations & Co. KG)
    Avira (x32 Version: 1.1.27.25527 - Avira Operations & Co. KG) Hidden
    Avira Free Antivirus (HKLM-x32\...\Avira AntiVir Desktop) (Version: 14.0.7.342 - Avira)
    Bejeweled 3 (x32 Version: 2.2.0.97 - WildTangent) Hidden
    Blackhawk Striker 2 (x32 Version: 2.2.0.95 - WildTangent) Hidden
    Catalyst Control Center - Branding (x32 Version: 1.00.0000 - Advanced Micro Devices, Inc.) Hidden
    Catalyst Control Center Graphics Previews Common (x32 Version: 2011.0705.1115.18310 - ATI) Hidden
    Catalyst Control Center InstallProxy (x32 Version: 2011.0705.1115.18310 - ATI Technologies, Inc.) Hidden
    Catalyst Control Center Localization All (x32 Version: 2011.0705.1115.18310 - ATI) Hidden
    CCC Help Chinese Standard (x32 Version: 2011.0705.1114.18310 - ATI) Hidden
    CCC Help Chinese Traditional (x32 Version: 2011.0705.1114.18310 - ATI) Hidden
    CCC Help Czech (x32 Version: 2011.0705.1114.18310 - ATI) Hidden
    CCC Help Danish (x32 Version: 2011.0705.1114.18310 - ATI) Hidden
    CCC Help Dutch (x32 Version: 2011.0705.1114.18310 - ATI) Hidden
    CCC Help English (x32 Version: 2011.0705.1114.18310 - ATI) Hidden
    CCC Help Finnish (x32 Version: 2011.0705.1114.18310 - ATI) Hidden
    CCC Help French (x32 Version: 2011.0705.1114.18310 - ATI) Hidden
    CCC Help German (x32 Version: 2011.0705.1114.18310 - ATI) Hidden
    CCC Help Greek (x32 Version: 2011.0705.1114.18310 - ATI) Hidden
    CCC Help Hungarian (x32 Version: 2011.0705.1114.18310 - ATI) Hidden
    CCC Help Italian (x32 Version: 2011.0705.1114.18310 - ATI) Hidden
    CCC Help Japanese (x32 Version: 2011.0705.1114.18310 - ATI) Hidden
    CCC Help Korean (x32 Version: 2011.0705.1114.18310 - ATI) Hidden
    CCC Help Norwegian (x32 Version: 2011.0705.1114.18310 - ATI) Hidden
    CCC Help Polish (x32 Version: 2011.0705.1114.18310 - ATI) Hidden
    CCC Help Portuguese (x32 Version: 2011.0705.1114.18310 - ATI) Hidden
    CCC Help Russian (x32 Version: 2011.0705.1114.18310 - ATI) Hidden
    CCC Help Spanish (x32 Version: 2011.0705.1114.18310 - ATI) Hidden
    CCC Help Swedish (x32 Version: 2011.0705.1114.18310 - ATI) Hidden
    CCC Help Thai (x32 Version: 2011.0705.1114.18310 - ATI) Hidden
    CCC Help Turkish (x32 Version: 2011.0705.1114.18310 - ATI) Hidden
    ccc-utility64 (Version: 2011.0705.1115.18310 - ATI) Hidden
    Chuzzle Deluxe (x32 Version: 2.2.0.95 - WildTangent) Hidden
    Cradle of Rome 2 (x32 Version: 2.2.0.98 - WildTangent) Hidden
    CyberLink YouCam (HKLM-x32\...\InstallShield_{01FB4998-33C4-4431-85ED-079E3EEFE75D}) (Version: 3.5.0.4606 - CyberLink Corp.)
    CyberLink YouCam (x32 Version: 3.5.0.4606 - CyberLink Corp.) Hidden
    D3DX10 (x32 Version: 15.4.2368.0902 - Microsoft) Hidden
    DMUninstaller (HKLM-x32\...\DMUninstaller) (Version:  - )
    Dora's World Adventure (x32 Version: 2.2.0.95 - WildTangent) Hidden
    ESU for Microsoft Windows 7 SP1 (HKLM-x32\...\{E96CAA2A-0244-4A2A-8403-0C3C9534778B}) (Version: 2.1.1 - Hewlett-Packard)
    Farm Frenzy (x32 Version: 2.2.0.98 - WildTangent) Hidden
    Farmscapes (x32 Version: 2.2.0.98 - WildTangent) Hidden
    FATE (x32 Version: 2.2.0.97 - WildTangent) Hidden
    Final Drive Fury (x32 Version: 2.2.0.95 - WildTangent) Hidden
    Google Earth (HKLM-x32\...\{4D2A6330-2F8B-11E3-9C40-B8AC6F97B88E}) (Version: 7.1.2.2041 - Google)
    Google Update Helper (x32 Version: 1.3.25.11 - Google Inc.) Hidden
    Hoyle Card Games (x32 Version: 2.2.0.95 - WildTangent) Hidden
    HP Application Assistant (HKLM\...\{6032497A-4479-462B-ADB8-A0A372BB9A23}) (Version: 1.0.409.3882 - Hewlett-Packard)
    HP Auto (Version: 1.0.12935.3667 - Hewlett-Packard Company) Hidden
    HP Client Services (Version: 1.1.12938.3539 - Hewlett-Packard) Hidden
    HP Customer Experience Enhancements (x32 Version: 6.0.1.8 - Hewlett-Packard) Hidden
    HP Documentation (HKLM-x32\...\{39FCC6B7-FFF5-4075-A5E8-B5CEBD54C331}) (Version: 1.1.0.0 - Hewlett-Packard)
    HP Games (HKLM-x32\...\WildTangent hp Master Uninstall) (Version: 1.0.2.5 - WildTangent)
    HP Launch Box (HKLM\...\{BF1E75D0-E7AF-4BEA-9FBC-567F0C54BDF9}) (Version: 1.0.12 - Hewlett-Packard Company)
    HP MovieStore (HKLM-x32\...\{9008D736-35CA-40DB-A2BE-5F32D954E5AA}) (Version: 2.1.21091.0 - Hewlett-Packard Company)
    HP MovieStore (x32 Version: 2.1.091 - Hewlett-Packard) Hidden
    HP On Screen Display (HKLM-x32\...\{ED1BD69A-07E3-418C-91F1-D856582581BF}) (Version: 1.3.5 - Hewlett-Packard Company)
    HP Photosmart Plus B210 series Basic Device Software (HKLM\...\{13AC9B67-96DE-4DF6-9FB8-974DD24A7AD6}) (Version: 22.0.334.0 - Hewlett-Packard Co.)
    HP Power Manager (HKLM-x32\...\{E44578C7-4667-4124-8BC2-1161BCA54978}) (Version: 1.4.4 - Hewlett-Packard Company)
    HP Quick Launch (HKLM-x32\...\{285F722C-0E45-47DE-B38E-5B3B10FA4A7C}) (Version: 2.5.2 - Hewlett-Packard Company)
    HP QuickWeb (HKLM-x32\...\{41298BF3-DF6B-449C-BFB7-83663ECB5108}) (Version: 3.1.1.10184 - Hewlett-Packard Company)
    HP Recovery Manager (x32 Version: 2.0.0 - Hewlett-Packard) Hidden
    HP Security Assistant (HKLM\...\{562608FE-2051-4488-BF22-8CE4C03046AC}) (Version: 1.0.12 - Hewlett-Packard)
    HP Setup (HKLM-x32\...\{F5E7D9AF-60F6-4A30-87E3-4EA94D322CE1}) (Version: 9.0.15076.3891 - Hewlett-Packard Company)
    HP Setup Manager (HKLM-x32\...\{AE856388-AFAD-4753-81DF-D96B19D0A17C}) (Version: 1.2.14901.3869 - Hewlett-Packard Company)
    HP Software Framework (HKLM-x32\...\{AF240B18-034B-4A82-B3FC-0B879C4BAE2E}) (Version: 4.5.1.1 - Hewlett-Packard Company)
    HP Support Assistant (HKLM-x32\...\{6F44AF95-3CDE-4513-AD3F-6D45F17BF324}) (Version: 6.1.12.1 - Hewlett-Packard Company)
    Java 7 Update 71 (HKLM-x32\...\{26A24AE4-039D-4CA4-87B4-2F03217071FF}) (Version: 7.0.710 - Oracle)
    Java Auto Updater (x32 Version: 2.1.71.14 - Oracle, Inc.) Hidden
    Jewel Match 3 (x32 Version: 2.2.0.98 - WildTangent) Hidden
    Jewel Quest Mysteries: The Seventh Gate Collector's Edition (x32 Version: 2.2.0.98 - WildTangent) Hidden
    John Deere Drive Green (x32 Version: 2.2.0.95 - WildTangent) Hidden
    Junk Mail filter update (x32 Version: 15.4.3502.0922 - Microsoft Corporation) Hidden
    Letters from Nowhere 2 (x32 Version: 2.2.0.97 - WildTangent) Hidden
    Luxor HD (x32 Version: 2.2.0.98 - WildTangent) Hidden
    Mah Jong Medley (x32 Version: 2.2.0.95 - WildTangent) Hidden
    Malwarebytes Anti-Malware version 2.0.2.1012 (HKLM-x32\...\Malwarebytes Anti-Malware_is1) (Version: 2.0.2.1012 - Malwarebytes Corporation)
    McAfee Security Scan Plus (HKLM\...\McAfee Security Scan) (Version: 3.8.130.10 - McAfee, Inc.)
    Mesh Runtime (x32 Version: 15.4.5722.2 - Microsoft Corporation) Hidden
    Microsoft .NET Framework 4.5.1 (HKLM\...\{92FB6C44-E685-45AD-9B20-CADF4CABA132} - 1033) (Version: 4.5.50938 - Microsoft Corporation)
    Microsoft .NET Framework 4.5.1 (Version: 4.5.50938 - Microsoft Corporation) Hidden
    Microsoft Application Error Reporting (Version: 12.0.6015.5000 - Microsoft Corporation) Hidden
    Microsoft Office 2007 Service Pack 3 (SP3) (HKLM-x32\...\{90120000-0030-0000-0000-0000000FF1CE}_ENTERPRISE_{6E107EB7-8B55-48BF-ACCB-199F86A2CD93}) (Version:  - Microsoft)
    Microsoft Office 2007 Service Pack 3 (SP3) (x32 Version:  - Microsoft) Hidden
    Microsoft Office 365 ProPlus - en-us (HKLM\...\O365ProPlusRetail - en-us) (Version: 15.0.4667.1002 - Microsoft Corporation)
    Microsoft Office Access MUI (English) 2007 (x32 Version: 12.0.6612.1000 - Microsoft Corporation) Hidden
    Microsoft Office Access Setup Metadata MUI (English) 2007 (x32 Version: 12.0.6612.1000 - Microsoft Corporation) Hidden
    Microsoft Office Enterprise 2007 (HKLM-x32\...\ENTERPRISE) (Version: 12.0.6612.1000 - Microsoft Corporation)
    Microsoft Office Enterprise 2007 (x32 Version: 12.0.6612.1000 - Microsoft Corporation) Hidden
    Microsoft Office Excel MUI (English) 2007 (x32 Version: 12.0.6612.1000 - Microsoft Corporation) Hidden
    Microsoft Office File Validation Add-In (HKLM-x32\...\{90140000-2005-0000-0000-0000000FF1CE}) (Version: 14.0.5130.5003 - Microsoft Corporation)
    Microsoft Office Groove MUI (English) 2007 (x32 Version: 12.0.6612.1000 - Microsoft Corporation) Hidden
    Microsoft Office Groove Setup Metadata MUI (English) 2007 (x32 Version: 12.0.6612.1000 - Microsoft Corporation) Hidden
    Microsoft Office InfoPath MUI (English) 2007 (x32 Version: 12.0.6612.1000 - Microsoft Corporation) Hidden
    Microsoft Office Office 64-bit Components 2007 (Version: 12.0.6612.1000 - Microsoft Corporation) Hidden
    Microsoft Office OneNote MUI (English) 2007 (x32 Version: 12.0.6612.1000 - Microsoft Corporation) Hidden
    Microsoft Office Outlook MUI (English) 2007 (x32 Version: 12.0.6612.1000 - Microsoft Corporation) Hidden
    Microsoft Office PowerPoint MUI (English) 2007 (x32 Version: 12.0.6612.1000 - Microsoft Corporation) Hidden
    Microsoft Office Proof (English) 2007 (x32 Version: 12.0.6612.1000 - Microsoft Corporation) Hidden
    Microsoft Office Proof (French) 2007 (x32 Version: 12.0.6612.1000 - Microsoft Corporation) Hidden
    Microsoft Office Proof (Spanish) 2007 (x32 Version: 12.0.6612.1000 - Microsoft Corporation) Hidden
    Microsoft Office Proofing (English) 2007 (x32 Version: 12.0.4518.1014 - Microsoft Corporation) Hidden
    Microsoft Office Proofing Tools 2007 Service Pack 3 (SP3) (x32 Version:  - Microsoft) Hidden
    Microsoft Office Publisher MUI (English) 2007 (x32 Version: 12.0.6612.1000 - Microsoft Corporation) Hidden
    Microsoft Office Shared 64-bit MUI (English) 2007 (Version: 12.0.6612.1000 - Microsoft Corporation) Hidden
    Microsoft Office Shared 64-bit Setup Metadata MUI (English) 2007 (Version: 12.0.6612.1000 - Microsoft Corporation) Hidden
    Microsoft Office Shared MUI (English) 2007 (x32 Version: 12.0.6612.1000 - Microsoft Corporation) Hidden
    Microsoft Office Shared Setup Metadata MUI (English) 2007 (x32 Version: 12.0.6612.1000 - Microsoft Corporation) Hidden
    Microsoft Office Word MUI (English) 2007 (x32 Version: 12.0.6612.1000 - Microsoft Corporation) Hidden
    Microsoft Silverlight (HKLM\...\{89F4137D-6C26-4A84-BDB8-2E5A4BB71E00}) (Version: 5.1.30514.0 - Microsoft Corporation)
    Microsoft SQL Server 2005 Compact Edition [ENU] (HKLM-x32\...\{F0B430D1-B6AA-473D-9B06-AA3DD01FD0B8}) (Version: 3.1.0000 - Microsoft Corporation)
    Microsoft Visual C++ 2005 Redistributable (HKLM-x32\...\{710f4c1c-cc18-4c49-8cbf-51240c89a1a2}) (Version: 8.0.61001 - Microsoft Corporation)
    Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.17 (HKLM\...\{8220EEFE-38CD-377E-8595-13398D740ACE}) (Version: 9.0.30729 - Microsoft Corporation)
    Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.4148 (HKLM\...\{4B6C7001-C7D6-3710-913E-5BC23FCE91E6}) (Version: 9.0.30729.4148 - Microsoft Corporation)
    Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.6161 (HKLM\...\{5FCE6D76-F5DC-37AB-B2B8-22AB8CEDB1D4}) (Version: 9.0.30729.6161 - Microsoft Corporation)
    Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148 (HKLM-x32\...\{1F1C2DFC-2D24-3E06-BCB8-725134ADF989}) (Version: 9.0.30729.4148 - Microsoft Corporation)
    Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161 (HKLM-x32\...\{9BE518E6-ECC6-35A9-88E4-87755C07200F}) (Version: 9.0.30729.6161 - Microsoft Corporation)
    Microsoft Visual C++ 2010  x64 Redistributable - 10.0.30319 (HKLM\...\{DA5E371C-6333-3D8A-93A4-6FD5B20BCC6E}) (Version: 10.0.30319 - Microsoft Corporation)
    Microsoft Visual C++ 2010  x86 Redistributable - 10.0.40219 (HKLM-x32\...\{F0C3E5D1-1ADE-321E-8167-68EF0DE699A5}) (Version: 10.0.40219 - Microsoft Corporation)
    Microsoft WSE 3.0 Runtime (x32 Version: 3.0.5305.0 - Microsoft Corp.) Hidden
    Mozilla Firefox 33.1 (x86 en-US) (HKLM-x32\...\Mozilla Firefox 33.1 (x86 en-US)) (Version: 33.1 - Mozilla)
    Mozilla Maintenance Service (HKLM-x32\...\MozillaMaintenanceService) (Version: 29.0.1 - Mozilla)
    MSVCRT (x32 Version: 15.4.2862.0708 - Microsoft) Hidden
    MSVCRT_amd64 (x32 Version: 15.4.2862.0708 - Microsoft) Hidden
    MSXML 4.0 SP2 (KB954430) (HKLM-x32\...\{86493ADD-824D-4B8E-BD72-8C5DCDC52A71}) (Version: 4.20.9870.0 - Microsoft Corporation)
    MSXML 4.0 SP2 (KB973688) (HKLM-x32\...\{F662A8E6-F4DC-41A2-901E-8C11F044BDEC}) (Version: 4.20.9876.0 - Microsoft Corporation)
    Office 15 Click-to-Run Extensibility Component (x32 Version: 15.0.4667.1002 - Microsoft Corporation) Hidden
    Office 15 Click-to-Run Licensing Component (Version: 15.0.4667.1002 - Microsoft Corporation) Hidden
    Office 15 Click-to-Run Localization Component (x32 Version: 15.0.4667.1002 - Microsoft Corporation) Hidden
    opensource (x32 Version: 1.0.14960.3876 - Your Company Name) Hidden
    Penguins! (x32 Version: 2.2.0.98 - WildTangent) Hidden
    Plants vs. Zombies - Game of the Year (x32 Version: 2.2.0.98 - WildTangent) Hidden
    PlayReady PC Runtime x86 (HKLM-x32\...\{CCA5EAAD-92F4-4B7A-B5EE-14294C66AB61}) (Version: 1.3.0 - Microsoft Corporation)
    Poker Superstars III (x32 Version: 2.2.0.95 - WildTangent) Hidden
    Polar Bowler (x32 Version: 2.2.0.97 - WildTangent) Hidden
    Polar Golfer (x32 Version: 2.2.0.98 - WildTangent) Hidden
    Ralink RT5390 802.11b/g/n WiFi Adapter (HKLM-x32\...\{8FC4F1DD-F7FD-4766-804D-3C8FF1D309B0}) (Version: 3.02.03.0 - Ralink)
    Realtek Ethernet Controller Driver (HKLM-x32\...\{8833FFB6-5B0C-4764-81AA-06DFEED9A476}) (Version: 7.42.304.2011 - Realtek)
    Realtek High Definition Audio Driver (HKLM-x32\...\{F132AF7F-7BCA-4EDE-8A7C-958108FE7DBC}) (Version: 6.0.1.6461 - Realtek Semiconductor Corp.)
    Realtek PCIE Card Reader (HKLM-x32\...\{C1594429-8296-4652-BF54-9DBE4932A44C}) (Version: 6.1.7600.77 - Realtek Semiconductor Corp.)
    RollerCoaster Tycoon 3: Platinum (x32 Version: 2.2.0.98 - WildTangent) Hidden
    Skype Click to Call (HKLM-x32\...\{6D1221A9-17BF-4EC0-81F2-27D30EC30701}) (Version: 7.3.16540.9015 - Microsoft Corporation)
    Skype™ 6.21 (HKLM-x32\...\{24991BA0-F0EE-44AD-9CC8-5EC50AECF6B7}) (Version: 6.21.104 - Skype Technologies S.A.)
    swMSM (x32 Version: 12.0.0.1 - Adobe Systems, Inc) Hidden
    Synaptics TouchPad Driver (HKLM\...\SynTPDeinstKey) (Version: 15.3.21.0 - Synaptics Incorporated)
    The Treasures of Mystery Island: The Ghost Ship (x32 Version: 2.2.0.98 - WildTangent) Hidden
    Torchlight (x32 Version: 2.2.0.98 - WildTangent) Hidden
    Update for 2007 Microsoft Office System (KB967642) (HKLM-x32\...\{90120000-0030-0000-0000-0000000FF1CE}_ENTERPRISE_{C444285D-5E4F-48A4-91DD-47AAAA68E92D}) (Version:  - Microsoft)
    Update for Microsoft Office 2007 Help for Common Features (KB963673) (HKLM-x32\...\{90120000-006E-0409-0000-0000000FF1CE}_ENTERPRISE_{AB365889-0395-4FAD-B702-CA5985D53D42}) (Version:  - Microsoft)
    Update for Microsoft Office 2007 suites (KB2596620) 32-Bit Edition (HKLM-x32\...\{90120000-0030-0000-0000-0000000FF1CE}_ENTERPRISE_{A024FC7B-77DE-45DE-A058-1C049A17BFB3}) (Version:  - Microsoft)
    Update for Microsoft Office 2007 suites (KB2767849) 32-Bit Edition (HKLM-x32\...\{90120000-002A-0000-1000-0000000FF1CE}_ENTERPRISE_{CB68A5B0-3508-4193-AEB9-AF636DAECE0F}) (Version:  - Microsoft)
    Update for Microsoft Office 2007 suites (KB2767849) 32-Bit Edition (HKLM-x32\...\{90120000-0030-0000-0000-0000000FF1CE}_ENTERPRISE_{CB68A5B0-3508-4193-AEB9-AF636DAECE0F}) (Version:  - Microsoft)
    Update for Microsoft Office 2007 suites (KB2767916) 32-Bit Edition (HKLM-x32\...\{90120000-0030-0000-0000-0000000FF1CE}_ENTERPRISE_{E9A82945-BA29-4EE8-8F2A-2F49545E9CF2}) (Version:  - Microsoft)
    Update for Microsoft Office Access 2007 Help (KB963663) (HKLM-x32\...\{90120000-0015-0409-0000-0000000FF1CE}_ENTERPRISE_{6B76A18A-AA1E-42AB-A7AD-6C84BBB43987}) (Version:  - Microsoft)
    Update for Microsoft Office Excel 2007 Help (KB963678) (HKLM-x32\...\{90120000-0016-0409-0000-0000000FF1CE}_ENTERPRISE_{199DF7B6-169C-448C-B511-1054101BE9C9}) (Version:  - Microsoft)
    Update for Microsoft Office Infopath 2007 Help (KB963662) (HKLM-x32\...\{90120000-0044-0409-0000-0000000FF1CE}_ENTERPRISE_{716B81B8-B13C-41DF-8EAC-7A2F656CAB63}) (Version:  - Microsoft)
    Update for Microsoft Office OneNote 2007 Help (KB963670) (HKLM-x32\...\{90120000-00A1-0409-0000-0000000FF1CE}_ENTERPRISE_{2744EF05-38E1-4D5D-B333-E021EDAEA245}) (Version:  - Microsoft)
    Update for Microsoft Office Outlook 2007 (KB2687404) 32-Bit Edition (HKLM-x32\...\{90120000-001A-0409-0000-0000000FF1CE}_ENTERPRISE_{ED38F8A3-4F61-494E-8BCA-E3AC7760C924}) (Version:  - Microsoft)
    Update for Microsoft Office Outlook 2007 (KB2863811) 32-Bit Edition (HKLM-x32\...\{90120000-0030-0000-0000-0000000FF1CE}_ENTERPRISE_{53DEC068-4690-4F6B-9946-7D21EF02236B}) (Version:  - Microsoft)
    Update for Microsoft Office Outlook 2007 Help (KB963677) (HKLM-x32\...\{90120000-001A-0409-0000-0000000FF1CE}_ENTERPRISE_{0451F231-E3E3-4943-AB9F-58EB96171784}) (Version:  - Microsoft)
    Update for Microsoft Office Outlook 2007 Junk Email Filter (KB2899525) 32-Bit Edition (HKLM-x32\...\{90120000-0030-0000-0000-0000000FF1CE}_ENTERPRISE_{B6160A7F-1EDB-4ED7-96DD-CF6F83DB347A}) (Version:  - Microsoft)
    Update for Microsoft Office PowerPoint 2007 (KB2597972) 32-Bit Edition (HKLM-x32\...\{90120000-0030-0000-0000-0000000FF1CE}_ENTERPRISE_{7B9D2746-D03B-442B-A691-90B748E316B4}) (Version:  - Microsoft)
    Update for Microsoft Office Powerpoint 2007 Help (KB963669) (HKLM-x32\...\{90120000-0018-0409-0000-0000000FF1CE}_ENTERPRISE_{397B1D4F-ED7B-4ACA-A637-43B670843876}) (Version:  - Microsoft)
    Update for Microsoft Office Publisher 2007 Help (KB963667) (HKLM-x32\...\{90120000-0019-0409-0000-0000000FF1CE}_ENTERPRISE_{2E40DE55-B289-4C8B-8901-5D369B16814F}) (Version:  - Microsoft)
    Update for Microsoft Office Script Editor Help (KB963671) (HKLM-x32\...\{90120000-006E-0409-0000-0000000FF1CE}_ENTERPRISE_{CD11C6A2-FFC6-4271-8EAB-79C3582F505C}) (Version:  - Microsoft)
    Update for Microsoft Office Word 2007 Help (KB963665) (HKLM-x32\...\{90120000-001B-0409-0000-0000000FF1CE}_ENTERPRISE_{80E762AA-C921-4839-9D7D-DB62A72C0726}) (Version:  - Microsoft)
    Update Installer for WildTangent Games App (x32 Version:  - WildTangent) Hidden
    Virtual Villagers 4 - The Tree of Life (x32 Version: 2.2.0.98 - WildTangent) Hidden
    WildTangent Games App (HP Games) (x32 Version: 4.0.5.32 - WildTangent) Hidden
    Windows Live Communications Platform (x32 Version: 15.4.3502.0922 - Microsoft Corporation) Hidden
    Windows Live Essentials (HKLM-x32\...\WinLiveSuite) (Version: 15.4.3538.0513 - Microsoft Corporation)
    Windows Live Essentials (x32 Version: 15.4.3502.0922 - Microsoft Corporation) Hidden
    Windows Live ID Sign-in Assistant (Version: 7.250.4232.0 - Microsoft Corporation) Hidden
    Windows Live Installer (x32 Version: 15.4.3502.0922 - Microsoft Corporation) Hidden
    Windows Live Language Selector (Version: 15.4.3538.0513 - Microsoft Corporation) Hidden
    Windows Live Mail (x32 Version: 15.4.3502.0922 - Microsoft Corporation) Hidden
    Windows Live Mesh (x32 Version: 15.4.3502.0922 - Microsoft Corporation) Hidden
    Windows Live Mesh ActiveX Control for Remote Connections (HKLM-x32\...\{2902F983-B4C1-44BA-B85D-5C6D52E2C441}) (Version: 15.4.5722.2 - Microsoft Corporation)
    Windows Live Messenger (x32 Version: 15.4.3538.0513 - Microsoft Corporation) Hidden
    Windows Live MIME IFilter (Version: 15.4.3502.0922 - Microsoft Corporation) Hidden
    Windows Live Movie Maker (x32 Version: 15.4.3502.0922 - Microsoft Corporation) Hidden
    Windows Live Photo Common (x32 Version: 15.4.3502.0922 - Microsoft Corporation) Hidden
    Windows Live Photo Gallery (x32 Version: 15.4.3502.0922 - Microsoft Corporation) Hidden
    Windows Live PIMT Platform (x32 Version: 15.4.3508.1109 - Microsoft Corporation) Hidden
    Windows Live Remote Client (Version: 15.4.5722.2 - Microsoft Corporation) Hidden
    Windows Live Remote Client Resources (Version: 15.4.5722.2 - Microsoft Corporation) Hidden
    Windows Live Remote Service (Version: 15.4.5722.2 - Microsoft Corporation) Hidden
    Windows Live Remote Service Resources (Version: 15.4.5722.2 - Microsoft Corporation) Hidden
    Windows Live SOXE (x32 Version: 15.4.3502.0922 - Microsoft Corporation) Hidden
    Windows Live SOXE Definitions (x32 Version: 15.4.3502.0922 - Microsoft Corporation) Hidden
    Windows Live UX Platform (x32 Version: 15.4.3502.0922 - Microsoft Corporation) Hidden
    Windows Live UX Platform Language Pack (x32 Version: 15.4.3508.1109 - Microsoft Corporation) Hidden
    Windows Live Writer (x32 Version: 15.4.3502.0922 - Microsoft Corporation) Hidden
    Windows Live Writer Resources (x32 Version: 15.4.3502.0922 - Microsoft Corporation) Hidden
    Zoom (HKCU\...\ZoomUMX) (Version: 2.1 - Zoom Video Communications, Inc.)
    Zuma's Revenge (x32 Version: 2.2.0.98 - WildTangent) Hidden

    ========================= Devices: ================================


    ========================= Memory info: ===================================

    Percentage of memory in use: 53%
    Total physical RAM: 3690.91 MB
    Available physical RAM: 1721.39 MB
    Total Pagefile: 7379.99 MB
    Available Pagefile: 4770.69 MB
    Total Virtual: 4095.88 MB
    Available Virtual: 3986.32 MB

    ========================= Partitions: =====================================

    1 Drive c: () (Fixed) (Total:274.54 GB) (Free:203.61 GB) NTFS
    2 Drive d: (Recovery) (Fixed) (Total:19.39 GB) (Free:2.1 GB) NTFS
    3 Drive e: (HP_TOOLS) (Fixed) (Total:3.96 GB) (Free:1.08 GB) FAT32
    4 Drive f: (HP PSB210) (CDROM) (Total:0.18 GB) (Free:0 GB) CDFS
    5 Drive g: () (Removable) (Total:1.84 GB) (Free:0.33 GB) FAT

    ========================= Users: ========================================

    User accounts for \\ERIC-HP

    Administrator            Eric                     Guest                    
    Shannon Lally            

    ========================= Minidump Files ==================================

    No minidump file found

    ========================= Restore Points ==================================

    29-10-2014 15:50:22 Scheduled Checkpoint
    13-11-2014 21:43:54 Windows Update
    13-11-2014 22:47:58 Installed HP Photosmart Plus B210 series Basic Device Software
    20-11-2014 03:51:27 Windows Update
    01-12-2014 23:44:13 Configured YouCam
    01-12-2014 23:45:25 Removed Evernote v. 4.2.3
    01-12-2014 23:47:14 Removed ooVoo
    02-12-2014 00:30:52 Removed Evernote v. 4.2.3
    04-12-2014 19:43:13 Removed Blio.

    **** End of log ****

 

Attached I have a log of the Malwarebytes scan.

Lastly I was wondering what a good Anit-virus program would be that I could find at a cheap or decent price.

 

Thank you so much for all the help everyone!



#12 Queen-Evie

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Posted 10 December 2014 - 11:29 PM

If you don't use any of the following they can be safely deleted. All are pre-installed bloatware. I have an HP laptop and when I reinstall the OS the first thing I do is get rid of the bloatware HP includes.

HP Games ONLY if you don't play any of the games.

HP Launch Box

HP MovieStore

HP On Screen Display

HP Quick Launch

HP Security Assistant

HP Setup

HP Setup Manager

Note that one of your HP items is HP Recovery Manager. Do not uninstall it. There are several ways to access restoring your system to factory settings. One of those ways is in Recovery Manager. It could come in handy if you have trouble accessing recovery using one of the other methods.




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