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I canīt remove or uninstall Kaspersky Antivirus!!!


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#1 kanlinnaye

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Posted 01 December 2014 - 05:50 PM

Please help me how to remove or uninstall Kaspersky Antivirus program. It is not appear in control panel >> Programs and Features. But it is running. I used it till last week. The key activation is finished and alert me many time to activated. So I want to move. I used `Your Uninstaller`to uninstall. It is not appear too. I can see it in C >> Program file. But I can't delete it. It is running and I can't stop it with Task Manager also. I attach some screen shoot. Please guide me how to solve it.
Thanks.

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#2 Allan

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Posted 01 December 2014 - 06:34 PM

You can try the Kaspersky Removal Tool (http://support.kaspersky.com/common/service.aspx?el=1464). If that doesn't work you can either use System Restore to return to a point before you installed KAV or you can post on the Kaspersky Forum and see if they can help.



#3 quietman7

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Posted 02 December 2014 - 09:49 PM

Anti-virus software components insert themselves into the operating systems core and create files/folders/registry entries in various locations. It is not uncommon for some anti-virus programs to not completely uninstall itself using the the shortcut in it's All Program's Program folder or the usual method of Add/Remove Programs or Programs and Features in Control Panel.

In many cases anti-virus vendors also provide clean-up utilities or removal tools on their web sites to remove remnants left behind after uninstalling or for a failed uninstall as noted by Allan.

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