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My computer is very slow-possible infection-newbie forum user


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11 replies to this topic

#1 ivanhoe23

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Posted 01 December 2014 - 12:30 PM

My computer is very slow-possible infection-newbie forum user. The simplest of things like watching a youtube clip etc the computer just basically locks up for 5/6 seconds --i need to keep shaking the mouse to keep the clip playing. This has h just recently happened a few weeks ago --i thought it would sort itself out..

 

Im new this forums and posting for help--can anyone give me assistance

 

thanks



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#2 buddy215

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Posted 01 December 2014 - 02:00 PM

Welcome to BC !

Not much info to go on. I have to say this is a first for me...shaking the mouse.

 

Use CCleaner to remove Temporary files, program caches, cookies, logs, etc. Use the Default settings. No need to use the

Registry Cleaning Tool...risky. Pay close attention while installing and UNcheck offers of toolbars...especially Google Toolbar.

CCleaner - PC Optimization and Cleaning - Free Download

 

Scan with Speccy and post the report following the instructions here: Publish a Snapshot using Speccy - Internet Applications Mini-Guides

 

Use the programs below to scan and remove malware and adware.

 

Download Malwarebytes' Anti-Malware from Here

Double-click mbam-setup-2.X.X.XXXX.exe to install the application (X's are the current version number).

  • Make sure a checkmark is placed next to Launch Malwarebytes' Anti-Malware, then click Finish.
  • Once MBAM opens, when it says Your databases are out of date, click the Fix Now button.
  • Click the Settings tab at the top, and then in the left column, select Detections and Protections, and if not already checked place a checkmark in the selection box for Scan for rootkits.
  • Click the Scan tab at the top of the program window, select Threat Scan and click the Scan Now button.
  • If you receive a message that updates are available, click the Update Now button (the update will be downloaded, installed, and the scan will start).
  • The scan may take some time to finish,so please be patient.
  • If potential threats are detected, ensure that Quarantine is selected as the Action for all the listed items, and click the Apply Actions button.
  • While still on the Scan tab, click the link for View detailed log, and in the window that opens click the Export button, select Text file (*.txt), and save the log to your Desktop.
  • The log is automatically saved by MBAM and can also be viewed by clicking the History tab and then selecting Application Logs.

POST THE LOG FOR REVIEW.

 

  • Hold down Control and click on this link to open ESET OnlineScan in a new window.
  • Click the esetonlinebtn.png button.
  • For alternate browsers only: (Microsoft Internet Explorer users can skip these steps)
  • Click on esetsmartinstaller_enu.exe to download the ESET Smart Installer. Save it to your desktop.
  • Double click on the esetsmartinstaller_enu.png icon on your desktop.
  • Check "YES, I accept the Terms of Use."
  • Click the Start button.
  • Accept any security warnings from your browser.
  • Under scan settings, check "Scan Archives" and "Remove found threats"
  • Click Advanced settings and select the following:
  • Scan potentially unwanted applications
  • Scan for potentially unsafe applications
  • Enable Anti-Stealth technology
  • ESET will then download updates for itself, install itself, and begin scanning your computer. Please be patient as this can take some time.
  • When the scan completes, click List Threats
  • Click Export, and save the file to your desktop using a unique name, such as ESETScan. Include the contents of this report in your next reply.
  • Click the Back button.
  • Click the Finish button.
  • NOTE:Sometimes if ESET finds no infections it will not create a log.
  • download AdwCleaner by Xplode and save to your Desktop.
  • Double-click on AdwCleaner.exe to run the tool.
    Vista/Windows 7/8 users right-click and select Run As Administrator.
  • Click on the Scan button.
  • AdwCleaner will begin...be patient as the scan may take some time to complete.
  • After the scan has finished, click on the Report button...a logfile (AdwCleaner[R0].txt) will open in Notepad for review.
  • After reviewing the log, click on the Clean button.
  • Press OK when asked to close all programs and follow the onscreen prompts.
  • Press OK again to allow AdwCleaner to restart the computer and complete the removal process.
  • After rebooting, a logfile report (AdwCleaner[S0].txt) will open automatically.
  • Copy and paste the contents of that logfile in your next reply.
  • A copy of all logfiles are saved in the C:\AdwCleaner folder which was created when running the tool.

“Every atom in your body came from a star that exploded and the atoms in your left hand probably came from a different star than your right hand. It really is the most poetic thing I know about physics...you are all stardust.”Lawrence M. Krauss
A 1792 U.S. penny, designed in part by Thomas Jefferson and George Washington, reads “Liberty Parent of Science & Industry.”

#3 ivanhoe23

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Posted 01 December 2014 - 03:37 PM

how do you get the speccy scan that i saved on the clipboard --into the post--cant find the clipboard to paste it inthis space---told i was new--to this



#4 buddy215

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Posted 01 December 2014 - 03:47 PM

Try simply right clicking and if you see paste...click on it in your next reply .  If you highlighted the report and chose copy...that should work for pasting

the report instead of a link to the report in your next reply.


“Every atom in your body came from a star that exploded and the atoms in your left hand probably came from a different star than your right hand. It really is the most poetic thing I know about physics...you are all stardust.”Lawrence M. Krauss
A 1792 U.S. penny, designed in part by Thomas Jefferson and George Washington, reads “Liberty Parent of Science & Industry.”

#5 ivanhoe23

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Posted 02 December 2014 - 01:42 PM

Hi buddy215

 

hope this is what you want

 

Eset Scanner Log

 

C:\Program Files\Trend Micro\HiJackThis\backups\backup-20121001-211943-399.dll    a variant of Win32/SweetIM.L potentially unwanted application    deleted - quarantined
C:\Program Files\WinZip\Utils\WzSysScan\WINZIPSS.exe    a variant of Win32/Systweak.L potentially unwanted application    deleted - quarantined
C:\Program Files\WinZip\Utils\WzSysScan\WINZIPSSHelper.dll    a variant of Win32/Systweak.N potentially unwanted application    deleted - quarantined
C:\Program Files\WinZip\Utils\WzSysScan\WINZIPSSPrivacyProtector.exe    a variant of Win32/Systweak.L potentially unwanted application    deleted - quarantined
C:\Program Files\WinZip\Utils\WzSysScan\WINZIPSSRegClean.exe    a variant of Win32/Systweak potentially unwanted application    deleted - quarantined
C:\Program Files\WinZip\Utils\WzSysScan\WINZIPSSRegistryOptimizer.exe    a variant of Win32/Systweak.L potentially unwanted application    deleted - quarantined
C:\Program Files\WinZip\Utils\WzSysScan\WINZIPSSSystemCleaner.exe    a variant of Win32/Systweak.L potentially unwanted application    deleted - quarantined
C:\Users\Stuart\Downloads\ccsetup324.exe    Win32/Bundled.Toolbar.Google.E potentially unsafe application    deleted - quarantined
C:\Users\Stuart\Downloads\ccsetup403.exe    Win32/Bundled.Toolbar.Google.D potentially unsafe application    deleted - quarantined
C:\Users\Stuart\Downloads\ccsetup500.exe    Win32/Bundled.Toolbar.Google.D potentially unsafe application    deleted - quarantined
C:\Users\Stuart\Downloads\MSNChatMessenger_setup.exe    a variant of Win32/AirAdInstaller.A potentially unwanted application    deleted - quarantined
C:\Users\Stuart\Downloads\spsetup126.exe    Win32/Bundled.Toolbar.Google.D potentially unsafe application    deleted - quarantined

 

Adware Log

# AdwCleaner v4.103 - Report created 02/12/2014 at 18:20:52

# Updated 01/12/2014 by Xplode

# Database : 2014-12-01.2 [Live]

# Operating System : Windows Vista ™ Home Premium Service Pack 2 (32 bits)

# Username : Stuart - STUART-PC

# Running from : C:\Users\Stuart\Downloads\AdwCleaner.exe

# Option : Clean

 

***** [ Services ] *****

 

Service Deleted : vToolbarUpdater18.1.9

 

***** [ Files / Folders ] *****

 

Folder Deleted : C:\ProgramData\Anti-phishing Domain Advisor

Folder Deleted : C:\ProgramData\AVG Secure Search

Folder Deleted : C:\ProgramData\Browser Manager

Folder Deleted : C:\ProgramData\Tarma Installer

Folder Deleted : C:\ProgramData\Microsoft\Windows\Start Menu\Programs\FlvPlayer

Folder Deleted : C:\Program Files\AVG Secure Search

Folder Deleted : C:\Program Files\AVG Security Toolbar

Folder Deleted : C:\Program Files\BabylonToolbar

Folder Deleted : C:\Program Files\SweetIM

Folder Deleted : C:\Program Files\Common Files\AVG Secure Search

Folder Deleted : C:\Users\Stuart\AppData\Local\AVG Secure Search

Folder Deleted : C:\Users\Stuart\AppData\Local\PackageAware

Folder Deleted : C:\Users\Stuart\AppData\LocalLow\AVG Secure Search

Folder Deleted : C:\Users\Stuart\AppData\Roaming\registry mechanic

Folder Deleted : C:\Users\Stuart\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Browser Manager

[!] Folder Deleted : C:\Users\Stuart\AppData\Roaming\Mozilla\Firefox\Profiles\s7tpsr0m.default-1353436225552\Extensions\fhdp3@freehdsp.tv.xpi

Folder Deleted : C:\Users\Stuart\AppData\Local\Google\Chrome\User Data\Default\Extensions\ndibdjnfmopecpmkdieinmbadjfpblof

File Deleted : C:\END

File Deleted : C:\Users\Stuart\AppData\Roaming\Mozilla\Firefox\Profiles\qh3wx6te.default\user.js

File Deleted : C:\Users\Stuart\AppData\Roaming\Mozilla\Firefox\Profiles\s7tpsr0m.default-1353436225552\user.js

 

***** [ Scheduled Tasks ] *****

 

 

***** [ Shortcuts ] *****

 

 

***** [ Registry ] *****

 

Value Deleted : HKLM\SOFTWARE\Mozilla\Firefox\Extensions [Avg@toolbar]

Key Deleted : HKLM\SOFTWARE\Google\Chrome\Extensions\bopakagnckmlgajfccecajhnimjiiedh

Key Deleted : HKLM\SOFTWARE\Google\Chrome\Extensions\ndibdjnfmopecpmkdieinmbadjfpblof

Value Deleted : HKCU\Software\Microsoft\Internet Explorer\SearchScopes [BrowserMngrDefaultScope]

Key Deleted : HKLM\SOFTWARE\Classes\AppID\ScriptHelper.EXE

Key Deleted : HKLM\SOFTWARE\Classes\AppID\ViProtocol.DLL

Key Deleted : HKLM\SOFTWARE\Classes\AVG Secure Search.BrowserWndAPI

Key Deleted : HKLM\SOFTWARE\Classes\AVG Secure Search.BrowserWndAPI.1

Key Deleted : HKLM\SOFTWARE\Classes\AVG Secure Search.PugiObj

Key Deleted : HKLM\SOFTWARE\Classes\AVG Secure Search.PugiObj.1

Key Deleted : HKLM\SOFTWARE\Classes\Prod.cap

Key Deleted : HKLM\SOFTWARE\Classes\protector_dll.protectorbho

Key Deleted : HKLM\SOFTWARE\Classes\protector_dll.protectorbho.1

Key Deleted : HKLM\SOFTWARE\Classes\protocols\handler\viprotocol

Key Deleted : HKLM\SOFTWARE\Classes\ScriptHelper.ScriptHelperApi

Key Deleted : HKLM\SOFTWARE\Classes\ScriptHelper.ScriptHelperApi.1

Key Deleted : HKLM\SOFTWARE\Classes\ScriptHost.Tool

Key Deleted : HKLM\SOFTWARE\Classes\ScriptHost.Tool.1

Key Deleted : HKLM\SOFTWARE\Classes\SWEETIE.IEToolbar

Key Deleted : HKLM\SOFTWARE\Classes\SWEETIE.IEToolbar.1

Key Deleted : HKLM\SOFTWARE\Classes\ViProtocol.ViProtocolOLE

Key Deleted : HKLM\SOFTWARE\Classes\ViProtocol.ViProtocolOLE.1

Value Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Run [vProt]

Key Deleted : HKLM\SOFTWARE\MozillaPlugins\@avg.com/AVG SiteSafety plugin,version=11.0.0.1,application/x-avg-sitesafety-plugin

Key Deleted : HKCU\Software\f28b8ab36fbd48

Key Deleted : HKLM\SOFTWARE\f28b8ab36fbd48

Key Deleted : HKLM\SOFTWARE\Classes\AppID\{1FDFF5A2-7BB1-48E1-8081-7236812B12B2}

Key Deleted : HKLM\SOFTWARE\Classes\AppID\{BB711CB0-C70B-482E-9852-EC05EBD71DBB}

Key Deleted : HKLM\SOFTWARE\Classes\AppID\{BDB69379-802F-4EAF-B541-F8DE92DD98DB}

Key Deleted : HKLM\SOFTWARE\Classes\AppID\{C007DADD-132A-624C-088E-59EE6CF0711F}

Key Deleted : HKLM\SOFTWARE\Classes\AppID\{C292AD0A-C11F-479B-B8DB-743E72D283B0}

Key Deleted : HKLM\SOFTWARE\Classes\AppID\{CFDAFE39-20CE-451D-BD45-A37452F39CF0}

Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{02054E11-5113-4BE3-8153-AA8DFB5D3761}

Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{408CFAD9-8F13-4747-8EC7-770A339C7237}

Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{4E92DB5F-AAD9-49D3-8EAB-B40CBE5B1FF7}

Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{7E84186E-B5DE-4226-8A66-6E49C6B511B4}

Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{80922EE0-8A76-46AE-95D5-BD3C3FE0708D}

Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{933B95E2-E7B7-4AD9-B952-7AC336682AE3}

Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{94496571-6AC5-4836-82D5-D46260C44B17}

Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{95B7759C-8C7F-4BF1-B163-73684A933233}

Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{99066096-8989-4612-841F-621A01D54AD7}

Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{B658800C-F66E-4EF3-AB85-6C0C227862A9}

Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{BC9FD17D-30F6-4464-9E53-596A90AFF023}

Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{DE9028D0-5FFA-4E69-94E3-89EE8741F468}

Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{E7DF6BFF-55A5-4EB7-A673-4ED3E9456D39}

Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{F25AF245-4A81-40DC-92F9-E9021F207706}

Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{FE9271F2-6EFD-44B0-A826-84C829536E93}

Key Deleted : HKLM\SOFTWARE\Classes\Interface\{021B4049-F57D-4565-A693-FD3B04786BFA}

Key Deleted : HKLM\SOFTWARE\Classes\Interface\{0362AA09-808D-48E9-B360-FB51A8CBCE09}

Key Deleted : HKLM\SOFTWARE\Classes\Interface\{03E2A1F3-4402-4121-8B35-733216D61217}

Key Deleted : HKLM\SOFTWARE\Classes\Interface\{06844020-CD0B-3D3D-A7FE-371153013E49}

Key Deleted : HKLM\SOFTWARE\Classes\Interface\{0ADC01BB-303B-3F8E-93DA-12C140E85460}

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Key Deleted : HKLM\SOFTWARE\Classes\Interface\{192929F2-9273-3894-91B0-F54671C4C861}

Key Deleted : HKLM\SOFTWARE\Classes\Interface\{2932897E-3036-43D9-8A64-B06447992065}

Key Deleted : HKLM\SOFTWARE\Classes\Interface\{2DE92D29-A042-3C37-BFF8-07C7D8893EFA}

Key Deleted : HKLM\SOFTWARE\Classes\Interface\{32B80AD6-1214-45F4-994E-78A5D482C000}

Key Deleted : HKLM\SOFTWARE\Classes\Interface\{3A8E103F-B2B7-3BEF-B3B0-88E29B2420E4}

Key Deleted : HKLM\SOFTWARE\Classes\Interface\{478CE5D3-D38E-3FFE-8DBE-8C4A0F1C4D8D}

Key Deleted : HKLM\SOFTWARE\Classes\Interface\{48B7DA4E-69ED-39E3-BAD5-3E3EFF22CFB0}

Key Deleted : HKLM\SOFTWARE\Classes\Interface\{4E92DB5F-AAD9-49D3-8EAB-B40CBE5B1FF7}

Key Deleted : HKLM\SOFTWARE\Classes\Interface\{5982F405-44E4-3BBB-BAC4-CF8141CBBC5C}

Key Deleted : HKLM\SOFTWARE\Classes\Interface\{5D8C3CC3-3C05-38A1-B244-924A23115FE9}

Key Deleted : HKLM\SOFTWARE\Classes\Interface\{641593AF-D9FD-30F7-B783-36E16F7A2E08}

Key Deleted : HKLM\SOFTWARE\Classes\Interface\{711FC48A-1356-3932-94D8-A8B733DBC7E4}

Key Deleted : HKLM\SOFTWARE\Classes\Interface\{72227B7F-1F02-3560-95F5-592E68BACC0C}

Key Deleted : HKLM\SOFTWARE\Classes\Interface\{744E0E81-BC79-4719-A58B-C98F7E78EE5D}

Key Deleted : HKLM\SOFTWARE\Classes\Interface\{7B5E8CE3-4722-4C0E-A236-A6FF731BEF37}

Key Deleted : HKLM\SOFTWARE\Classes\Interface\{890D4F59-5ED0-3CB4-8E0E-74A5A86E7ED0}

Key Deleted : HKLM\SOFTWARE\Classes\Interface\{8C68913C-AC3C-4494-8B9C-984D87C85003}

Key Deleted : HKLM\SOFTWARE\Classes\Interface\{8D019513-083F-4AA5-933F-7D43A6DA82C4}

Key Deleted : HKLM\SOFTWARE\Classes\Interface\{923F6FB8-A390-370E-A0D2-DD505432481D}

Key Deleted : HKLM\SOFTWARE\Classes\Interface\{9BBB26EF-B178-35D6-9D3D-B485F4279FE5}

Key Deleted : HKLM\SOFTWARE\Classes\Interface\{9E3B11F6-4179-4603-A71B-A55F4BCB0BEC}

Key Deleted : HKLM\SOFTWARE\Classes\Interface\{A62DDBE0-8D2A-339A-B089-8CBCC5CD322A}

Key Deleted : HKLM\SOFTWARE\Classes\Interface\{A82AD04D-0B8E-3A49-947B-6A69A8A9C96D}

Key Deleted : HKLM\SOFTWARE\Classes\Interface\{ADEB3CC9-A05D-4FCC-BD09-9025456AA3EA}

Key Deleted : HKLM\SOFTWARE\Classes\Interface\{B06D4521-D09C-3F41-8E39-9D784CCA2A75}

Key Deleted : HKLM\SOFTWARE\Classes\Interface\{C06DAD42-6F39-4CE1-83CC-9A8B9105E556}

Key Deleted : HKLM\SOFTWARE\Classes\Interface\{C2E799D0-43A5-3477-8A98-FC5F3677F35C}

Key Deleted : HKLM\SOFTWARE\Classes\Interface\{C401D2CE-DC27-45C7-BC0C-8E6EA7F085D6}

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Key Deleted : HKLM\SOFTWARE\Classes\Interface\{D25B101F-8188-3B43-9D85-201F372BC205}

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Key Deleted : HKLM\SOFTWARE\Classes\Interface\{D35F5C81-17D9-3E1C-A1FC-4472542E1D25}

Key Deleted : HKLM\SOFTWARE\Classes\Interface\{D8FA96CA-B250-312C-AF34-4FF1DD72589D}

Key Deleted : HKLM\SOFTWARE\Classes\Interface\{DAFC1E63-3359-416D-9BC2-E7DCA6F7B0F3}

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Key Deleted : HKLM\SOFTWARE\Classes\Interface\{ED916A7B-7C68-3198-B87D-2DABC30A5587}

Key Deleted : HKLM\SOFTWARE\Classes\Interface\{EEE6C358-6118-11DC-9C72-001320C79847}

Key Deleted : HKLM\SOFTWARE\Classes\Interface\{EEE6C359-6118-11DC-9C72-001320C79847}

Key Deleted : HKLM\SOFTWARE\Classes\Interface\{EFA1BDB2-BB3D-3D9A-8EB5-D0D22E0F64F4}

Key Deleted : HKLM\SOFTWARE\Classes\Interface\{F4CBF4DD-F8FE-35BA-BB7E-68304DAAB70B}

Key Deleted : HKLM\SOFTWARE\Classes\Interface\{FC32005D-E27C-32E0-ADFA-152F598B75E7}

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Key Deleted : HKLM\SOFTWARE\Classes\TypeLib\{74FB6AFD-DD77-4CEB-83BD-AB2B63E63C93}

Key Deleted : HKLM\SOFTWARE\Classes\TypeLib\{99DF8440-814E-497F-BDDD-FB93E9E9DF96}

Key Deleted : HKLM\SOFTWARE\Classes\TypeLib\{9C049BA6-EA47-4AC3-AED6-A66D8DC9E1D8}

Key Deleted : HKLM\SOFTWARE\Classes\TypeLib\{C2AC8A0E-E48E-484B-A71C-C7A937FAAB94}

Key Deleted : HKLM\SOFTWARE\Classes\TypeLib\{DB538320-D3C5-433C-BCA9-C4081A054FCF}

Key Deleted : HKLM\SOFTWARE\Classes\TypeLib\{EEE6C35E-6118-11DC-9C72-001320C79847}

Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{95B7759C-8C7F-4BF1-B163-73684A933233}

Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{95B7759C-8C7F-4BF1-B163-73684A933233}

Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{F25AF245-4A81-40DC-92F9-E9021F207706}

Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Settings\{95B7759C-8C7F-4BF1-B163-73684A933233}

Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\PreApproved\{C6FDD0C3-266A-4DC3-B459-28C697C44CDC}

Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\PreApproved\{DF7770F7-832F-4BDF-B144-100EDDD0C3AE}

Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\PreApproved\{F25AF245-4A81-40DC-92F9-E9021F207706}

Key Deleted : HKLM\SOFTWARE\Microsoft\Internet Explorer\Low Rights\ElevationPolicy\{83CAD530-387D-40FD-82EA-B9E863D92A9B}

Key Deleted : HKLM\SOFTWARE\Microsoft\Internet Explorer\Low Rights\ElevationPolicy\{E7DF6BFF-55A5-4EB7-A673-4ED3E9456D39}

Key Deleted : HKLM\SOFTWARE\Microsoft\Internet Explorer\Low Rights\ElevationPolicy\{EEE6C367-6118-11DC-9C72-001320C79847}

Key Deleted : HKLM\SOFTWARE\Microsoft\Internet Explorer\Low Rights\ElevationPolicy\{F25AF245-4A81-40DC-92F9-E9021F207706}

Value Deleted : HKLM\SOFTWARE\Microsoft\Internet Explorer\Toolbar [{95B7759C-8C7F-4BF1-B163-73684A933233}]

Value Deleted : HKLM\SOFTWARE\Microsoft\Internet Explorer\Toolbar [{EEE6C35B-6118-11DC-9C72-001320C79847}]

Value Deleted : HKCU\Software\Microsoft\Internet Explorer\Toolbar\WebBrowser [{E7DF6BFF-55A5-4EB7-A673-4ED3E9456D39}]

Key Deleted : HKCU\Software\Microsoft\Internet Explorer\SearchScopes\{95B7759C-8C7F-4BF1-B163-73684A933233}

Key Deleted : HKCU\Software\Microsoft\Internet Explorer\SearchScopes\{CA4A1E32-5F68-4A5F-B40C-9C18EBBFCAED}

Key Deleted : HKCU\Software\AVG Secure Search

Key Deleted : HKCU\Software\BrowserMngr

Key Deleted : HKCU\Software\AppDataLow\{1146AC44-2F03-4431-B4FD-889BC837521F}

Key Deleted : HKLM\SOFTWARE\{3A7D3E19-1B79-4E4E-BD96-5467DA2C4EF0}

Key Deleted : HKLM\SOFTWARE\AVG Secure Search

Key Deleted : HKLM\SOFTWARE\AVG Security Toolbar

Key Deleted : HKLM\SOFTWARE\BrowserMngr

Key Deleted : HKLM\SOFTWARE\FlvPlayer

Key Deleted : HKLM\SOFTWARE\Tarma Installer

Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\{889DF117-14D1-44EE-9F31-C5FB5D47F68B}

Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\{c3e85ee9-5892-4142-b537-bceb3dac4c3d}

Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\Anti-phishing Domain Advisor

Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\AVG Secure Search

Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\SearchTheWebARP

Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\App Management\ARPCache\{15D2D75C-9CB2-4EFD-BAD7-B9B4CB4BC693}

Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\App Management\ARPCache\{889DF117-14D1-44EE-9F31-C5FB5D47F68B}

Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\App Management\ARPCache\{c3e85ee9-5892-4142-b537-bceb3dac4c3d}

Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\App Management\ARPCache\Anti-phishing Domain Advisor

Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\App Management\ARPCache\AVG Secure Search

Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\App Management\ARPCache\MyPC Backup

Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\App Management\ARPCache\Wajam

Data Deleted : HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Windows [AppInit_DLLs] - c:\progra~2\browser

Data Deleted : HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Windows [AppInit_DLLs] - manager\2.2.643.41\{16cdff19-861d-48e3-a751-d99a27784753}\browsemngr.dll

Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Components\0238BBE24EA3A70408B81E4BB89C15E5

Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Components\02F47BF73B948514FAACADD8CBBDF37D

Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Components\080D9F5E1E95FEE4794CE438E635239E

Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Components\1E264E0A5959A1C46BA9175A878B12EA

Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Components\29799DE249E7DBC459FC6C8F07EB8375

Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Components\2E6768B6932D112438F047C54D180635

Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Components\351716A953E21214898904032EAE2E81

Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Components\397C771A7BCAC904697C3EC629ED33ED

Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Components\43C098337DB065A49B665D4EA7F16D1C

Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Components\69D6A6B2ED56AF24EA6335EAD6E91CA4

Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Components\7FFA128C2B0FF414D805FC5627883401

Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Components\86EDC790504E1834DBC20C9A04328FD2

Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Components\97C3D0F82E712E241A2F969F45E3351C

Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Components\98CC8BF5A4A6E6C4ABF7051DDAB8B058

Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Components\9E7F556BF224D804D96A96F0F6344789

Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Components\A189D17A469616C4688D23E192996267

Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Components\A71991503412AEB42838B02C5ED9F9CD

Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Components\BF4F885EDEE45644EB1E0C99E0162399

Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Components\CE21F3FD57B244142880EF15A165A156

Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Components\D15DAF33C220F91468A1D7D57C31ACD7

Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Components\D3BA76A44C779424889063D5098ED2D6

Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Components\D6D0EB9FDBD90C04D92A7E729058F10D

Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Components\E4748F9A4181FCE46A23C13B517B9420

Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Components\F2E0D3DD9E5E4B74CA43BCE77815E287

Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Components\F7652513C62FF63448CFF05163719DB7

Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Products\9EE58E3C298524145B73CBBED3CAC4D3

Key Deleted : HKLM\SOFTWARE\Classes\Installer\Features\9EE58E3C298524145B73CBBED3CAC4D3

Key Deleted : HKLM\SOFTWARE\Classes\Installer\Products\9EE58E3C298524145B73CBBED3CAC4D3

Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\UpgradeCodes\A97CEC23332751B47BA4B95BAA50C9D0

 

***** [ Browsers ] *****

 

-\\ Internet Explorer v9.0.8112.16533

 

 

-\\ Mozilla Firefox v33.1 (x86 en-US)

 

[qh3wx6te.default\prefs.js] - Line Deleted : user_pref("browser.search.selectedEngine", "Mysearchdial");

[s7tpsr0m.default-1353436225552\prefs.js] - Line Deleted : user_pref("avg.install.installDirPath", "C:\\ProgramData\\AVG Secure Search\\FireFoxExt\\18.1.9.799");

[s7tpsr0m.default-1353436225552\prefs.js] - Line Deleted : user_pref("avg.install.userHPSettings", "hxxp://isearch.avg.com/?cid={F7A3E60B-6ABB-4B2F-8255-24C1F8349014}&mid=0412a10b2d6747d0beafd1544f9e237b-da6bb9004cabb395d8884aa966b8e76523188fc1&lang=en&ds=AVG[...]

[s7tpsr0m.default-1353436225552\prefs.js] - Line Deleted : user_pref("avg.userPreferences.URLBarFocus.whiteList", "bing\\.comgoogle\\.\\w+yahoo\\.\\w+gmail\\.\\w+hotmail\\.\\w+live\\.\\w+isearch\\.avg\\.commysearch\\.avg\\.com");

[s7tpsr0m.default-1353436225552\prefs.js] - Line Deleted : user_pref("extensions.iminent.admin", false);

[s7tpsr0m.default-1353436225552\prefs.js] - Line Deleted : user_pref("extensions.iminent.aflt", "orgnl");

[s7tpsr0m.default-1353436225552\prefs.js] - Line Deleted : user_pref("extensions.iminent.appId", "{0E4B2CAB-B859-4C57-B96E-63DDEC692BC4}");

[s7tpsr0m.default-1353436225552\prefs.js] - Line Deleted : user_pref("extensions.iminent.autoRvrt", "false");

[s7tpsr0m.default-1353436225552\prefs.js] - Line Deleted : user_pref("extensions.iminent.dfltLng", "");

[s7tpsr0m.default-1353436225552\prefs.js] - Line Deleted : user_pref("extensions.iminent.excTlbr", false);

[s7tpsr0m.default-1353436225552\prefs.js] - Line Deleted : user_pref("extensions.iminent.ffxUnstlRst", false);

[s7tpsr0m.default-1353436225552\prefs.js] - Line Deleted : user_pref("extensions.iminent.id", "d4ec7ca9000000000000001e8c7199f5");

[s7tpsr0m.default-1353436225552\prefs.js] - Line Deleted : user_pref("extensions.iminent.instlDay", "16015");

[s7tpsr0m.default-1353436225552\prefs.js] - Line Deleted : user_pref("extensions.iminent.instlRef", "");

[s7tpsr0m.default-1353436225552\prefs.js] - Line Deleted : user_pref("extensions.iminent.newTab", false);

[s7tpsr0m.default-1353436225552\prefs.js] - Line Deleted : user_pref("extensions.iminent.prdct", "iminent");

[s7tpsr0m.default-1353436225552\prefs.js] - Line Deleted : user_pref("extensions.iminent.prtnrId", "iminent");

[s7tpsr0m.default-1353436225552\prefs.js] - Line Deleted : user_pref("extensions.iminent.rvrt", "false");

[s7tpsr0m.default-1353436225552\prefs.js] - Line Deleted : user_pref("extensions.iminent.smplGrp", "none");

[s7tpsr0m.default-1353436225552\prefs.js] - Line Deleted : user_pref("extensions.iminent.tlbrId", "base");

[s7tpsr0m.default-1353436225552\prefs.js] - Line Deleted : user_pref("extensions.iminent.tlbrSrchUrl", "hxxp://start.iminent.com/?ref=toolbarm#q=");

[s7tpsr0m.default-1353436225552\prefs.js] - Line Deleted : user_pref("extensions.iminent.vrsn", "1.8.26.8");

[s7tpsr0m.default-1353436225552\prefs.js] - Line Deleted : user_pref("extensions.iminent.vrsnTs", "1.8.26.819:32:27");

[s7tpsr0m.default-1353436225552\prefs.js] - Line Deleted : user_pref("extensions.iminent.vrsni", "1.8.26.8");

[s7tpsr0m.default-1353436225552\prefs.js] - Line Deleted : user_pref("extensions.irmysearch.aflt", "md_14_11_ff");

[s7tpsr0m.default-1353436225552\prefs.js] - Line Deleted : user_pref("extensions.irmysearch.cd", "2XzuyEtN2Y1L1QzutDtDtC0DtDzyyB0A0C0AzzzzyB0C0AzytN0D0Tzu0SzztDtCtN1L2XzutBtFtCzztFtBtFtDtN1L1CzutCyEtDtAtDyD1V1TtN1L1G1B1V1N2Y1L1Qzu2SyD0ByDyDtB0D0AyDtG0A0A0C0Et[...]

[s7tpsr0m.default-1353436225552\prefs.js] - Line Deleted : user_pref("extensions.irmysearch.cr", "1701780963");

[s7tpsr0m.default-1353436225552\prefs.js] - Line Deleted : user_pref("extensions.irmysearch.instlRef", "140305_a");

[s7tpsr0m.default-1353436225552\prefs.js] - Line Deleted : user_pref("iminent.LayoutId", "1");

[s7tpsr0m.default-1353436225552\prefs.js] - Line Deleted : user_pref("iminent.version", "7.43.4.1");

[s7tpsr0m.default-1353436225552\prefs.js] - Line Deleted : user_pref("iminent.versioning", "{\"CurrentVersion\":\"7.43.4.1\",\"InstallEventCTime\":1383766360544,\"InstallEvent\":\"True\"}");

 

-\\ Google Chrome v

 

[C:\Users\Stuart\AppData\Local\Google\Chrome\User Data\Default\Web Data] - Deleted [Search Provider] : hxxp://search.zonealarm.com/search?src=sp&tbid=goughDev3&Lan=en&q={searchTerms}&gu=9d0587d8b58646e6901136693a80cdcc&tu=11J3y00Cu2B0Ca0&sku=&tstsId=&ver=&

[C:\Users\Stuart\AppData\Local\Google\Chrome\User Data\Default\Web Data] - Deleted [Search Provider] : hxxp://search.sweetim.com/search.asp?src=6&crg=3.1010000&st=18&q={searchTerms}&barid={FBC22B14-5546-4D2C-839B-242B854EEA00}

[C:\Users\Stuart\AppData\Local\Google\Chrome\User Data\Default\Web Data] - Deleted [Search Provider] : hxxp://isearch.avg.com/search?cid={F7A3E60B-6ABB-4B2F-8255-24C1F8349014}&mid=0412a10b2d6747d0beafd1544f9e237b-da6bb9004cabb395d8884aa966b8e76523188fc1&lang=en&ds=AVG&pr=fr&d=2012-10-01 15:24:21&v=15.2.0.5&pid=avg&sg=0&sap=dsp&q={searchTerms}

[C:\Users\Stuart\AppData\Local\Google\Chrome\User Data\Default\Web Data] - Deleted [Search Provider] : hxxp://search.babylon.com/?q={searchTerms}&affID=115589&tt=120912_ccp_3812_5&babsrc=SP_ss&mntrId=d4ec7ca9000000000000001e8c7199f5

[C:\Users\Stuart\AppData\Local\Google\Chrome\User Data\Default\Web Data] - Deleted [Search Provider] : hxxp://search.babylon.com/?q={searchTerms}&affID=115589&tt=120912_ccp_3812_5&babsrc=SP_ss&mntrId=d4ec7ca9000000000000001e8c7199f5

 

*************************

 

AdwCleaner[R0].txt - [23329 octets] - [02/12/2014 18:17:38]

AdwCleaner[S0].txt - [23966 octets] - [02/12/2014 18:20:52]

 

########## EOF - C:\AdwCleaner\AdwCleaner[S0].txt - [24027 octets] ##########

 

Malwarebytes Anti-Malware

www.malwarebytes.org

 

Scan Date: 01/12/2014

Scan Time: 20:43:13

Logfile: malaware scanning log.txt

Administrator: Yes

 

Version: 2.00.3.1025

Malware Database: v2014.12.01.06

Rootkit Database: v2014.12.01.02

License: Free

Malware Protection: Disabled

Malicious Website Protection: Disabled

Self-protection: Disabled

 

OS: Windows Vista Service Pack 2

CPU: x86

File System: NTFS

User: Stuart

 

Scan Type: Threat Scan

Result: Completed

Objects Scanned: 405377

Time Elapsed: 21 min, 32 sec

 

Memory: Enabled

Startup: Enabled

Filesystem: Enabled

Archives: Enabled

Rootkits: Disabled

Heuristics: Enabled

PUP: Warn

PUM: Enabled

 

Processes: 0

(No malicious items detected)

 

Modules: 0

(No malicious items detected)

 

Registry Keys: 0

(No malicious items detected)

 

Registry Values: 0

(No malicious items detected)

 

Registry Data: 0

(No malicious items detected)

 

Folders: 0

(No malicious items detected)

 

Files: 1

PUP.Riskware.Patcher, C:\Users\Stuart\Downloads\SafeEraser.zip, Quarantined, [64460657a6d613238c565acdfa0730d0],

 

Physical Sectors: 0

(No malicious items detected)

 

 

(end)

 

 



#6 buddy215

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Posted 02 December 2014 - 02:55 PM

Do you still feel the need to shake it....or is there some improvement in the computer's performance?

 

 

Please comment on whether you have cleaned the computer using CCleaner.

Reference my first post.....Use CCleaner to remove Temporary files, program caches, cookies, logs, etc. Use the Default settings. No need to use the

Registry Cleaning Tool...risky. Pay close attention while installing and UNcheck offers of toolbars...especially Google Toolbar.

CCleaner - PC Optimization and Cleaning - Free Download

Simply install CCleaner....open it....at the bottom right click on Run Cleaner button.

 

 

Would still like to see this:

Scan with Speccy and post the report following the instructions here: Publish a Snapshot using Speccy - Internet Applications Mini-Guides


“Every atom in your body came from a star that exploded and the atoms in your left hand probably came from a different star than your right hand. It really is the most poetic thing I know about physics...you are all stardust.”Lawrence M. Krauss
A 1792 U.S. penny, designed in part by Thomas Jefferson and George Washington, reads “Liberty Parent of Science & Industry.”

#7 ivanhoe23

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Posted 02 December 2014 - 04:16 PM

Hi buddy215

 

I did use CCleaner first as per your instructions. Im  afraid the computer is still freezing for a few seconds on and offf while watching video clips etc. Just not right yet--but i am very grateful for your help

 

thanks



#8 buddy215

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Posted 02 December 2014 - 04:44 PM

That missing Speccy report could shed some light on what the problem is.


“Every atom in your body came from a star that exploded and the atoms in your left hand probably came from a different star than your right hand. It really is the most poetic thing I know about physics...you are all stardust.”Lawrence M. Krauss
A 1792 U.S. penny, designed in part by Thomas Jefferson and George Washington, reads “Liberty Parent of Science & Industry.”

#9 ivanhoe23

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Posted 03 December 2014 - 05:09 PM

is this waht you want speccy report--i am totally lost with this cant get it off clipboard

 

regards

 

http://speccy.piriform.com/results/KiejgwEM1i187Z5IypSG4AD



#10 buddy215

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Posted 03 December 2014 - 05:57 PM

I'm going through the Speccy report now. One thing, after a quick glance, is the graphics card temperature is a hot 64 degrees.

You may be able to get that temp down by cleaning the interior of the computer. Have you ever done that?

I'll post more later.


“Every atom in your body came from a star that exploded and the atoms in your left hand probably came from a different star than your right hand. It really is the most poetic thing I know about physics...you are all stardust.”Lawrence M. Krauss
A 1792 U.S. penny, designed in part by Thomas Jefferson and George Washington, reads “Liberty Parent of Science & Industry.”

#11 ivanhoe23

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Posted 04 December 2014 - 09:50 AM

no --never cleaned the inside of computer.



#12 buddy215

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Posted 04 December 2014 - 10:38 AM

If you have never opened up and cleaned the computer I can assure you it needs it. It's almost 7 years old.

 

While you have the computer opened and after cleaning, reconnect the power and see if the graphic card's fan (if it has one) is

working/ spinning. Be careful not to touch anything metal inside the comp while the computer is open and powered up.

 

I think this is close if not the same card as you have...Amazon.com: Diamond Stealth ATI Radeon HD 2400 PRO 256MB PCIE GDDR2 Video Card: Electronics

 

How To Thoroughly Clean Your Dirty Desktop Computer


“Every atom in your body came from a star that exploded and the atoms in your left hand probably came from a different star than your right hand. It really is the most poetic thing I know about physics...you are all stardust.”Lawrence M. Krauss
A 1792 U.S. penny, designed in part by Thomas Jefferson and George Washington, reads “Liberty Parent of Science & Industry.”




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