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System Restore Failure


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#1 ocean77

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Posted 30 November 2014 - 09:26 PM

Not quite sure where this belonged so I posted it here thinking maybe the problem was cause by a virus.

 

My Stepdaughter informed me that she had lost all her Documents and pictures within the last week on her computer (Windows Vista), but she is not certain of exact time. One of her daughters may have been using it at the time. Anyway, I tried to do a System Restore going back 15 days (Thought I put it in manually) but when it finished everything was still missing. The restore point that was already set up went back 60 days and the system said that may be back to long. For some reason I just do not believe that what I thought I entered manually took. System said enter a description...description of what? I entered the new restore date, but never saw it again after I hit create or add. Would appreciate any suggestions. I'll be getting back together with her Tuesday evening to try one more time. Do you think there is a chance I can retrieve these files and photos back? Thank you!



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#2 Broni

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Posted 01 December 2014 - 08:19 PM

System Restore will NOT bring back missing files.

System Restore affects only Windows system files, programs, and registry settings.

It doesn't touch (delete, bring back etc.) your personal files.


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#3 ocean77

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Posted 01 December 2014 - 10:17 PM

Wow! I should have done better research. I went to your website although impressive I was not sure where to look for direct help. If these personal files were removed because of a Virus is there a way to retrieve them or are they completely lost? Thank you!



#4 Broni

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Posted 01 December 2014 - 10:21 PM

It's hard to say.

Since some other people were using that computer...

Did you check Recycle Bin?

Did you search the computer for missing files? Possibly someone moved them somewhere else.


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#5 ocean77

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Posted 01 December 2014 - 11:02 PM

Yes, that entered my mind, but my first thought was to go back before it happened. I thank you so much for pointing out about Personal files vs System files it will save me a BIG headache and a lot of wasted time. I may have even created more issues. I will do what you suggested. I did think of checking recycle Bin, but that seemed to easy of a solution. That would be fantastic though. Have a great week my friend and thanks for your concern. 

Tom



#6 HackerFun

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Posted 01 December 2014 - 11:39 PM

If a virus truely is to blame for the deletion of your file then it might've securely deleted the files. (AKA shreded / wiped)

 

But, it couldn't hurt to try and recover that data.

 

Try running the free recovery software, Recuva.

Download Link: http://www.piriform.com/recuva

 

It's a fairly simple software and it's your best chance to get that data back. Don't wait too long! every second you use your computer, data is being written over and that data could be forever gone if you don't act now!


Edited by HackerFun, 01 December 2014 - 11:40 PM.


#7 ocean77

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Posted 02 December 2014 - 03:34 AM

Thank you so much.






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