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Several apparent infections -- ask.couplose and Microsoft Detected Security Err


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13 replies to this topic

#1 MartinBeck

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Posted 29 November 2014 - 06:14 PM

Hey there,

 

My Windows 7 laptop has been hit by several mal/spyware issues while using Chrome.

 

1. Every time I load a browser page, a new page loads in either a tab or new window. One of the pages is to the ask.couplose domain.

2. More seriously, any activity in Chrome eventually spawns warning popups that the computer has been infected ("Microsoft Detected Security Error due to suspicious Activity Found On Your Computer. Contact Microsoft .... ) from the bookmark.in domain. The popups render Chrome unusable at that point.

 

Thanks!

 

Martin

 

 

 

 

 



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#2 buddy215

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Posted 29 November 2014 - 06:27 PM

You may get some relief by resetting Chrome.

 

Google Chrome gives you the option to reset your browser settings in one easy click. In some cases, programs that you install can change your Chrome settings without your knowledge. You may see additional extensions and toolbars or a different search engine. Resetting your browser settings will reset the unwanted changes caused by installing other programs. However, your saved bookmarks and passwords will not be cleared or changed.

Reset your browser settings
  1. In the top-right corner of the browser window, click the Chrome menu
  2. Select Settings.
  3. At the bottom, click Show advanced settings.
  4. Under the section "Reset settings,” click Reset settings.
  5. In the dialog that appears, click Reset.

Scan for malware and adware:

 

Download Malwarebytes' Anti-Malware from Here

Double-click mbam-setup-2.X.X.XXXX.exe to install the application (X's are the current version number).

  • Make sure a checkmark is placed next to Launch Malwarebytes' Anti-Malware, then click Finish.
  • Once MBAM opens, when it says Your databases are out of date, click the Fix Now button.
  • Click the Settings tab at the top, and then in the left column, select Detections and Protections, and if not already checked place a checkmark in the selection box for Scan for rootkits.
  • Click the Scan tab at the top of the program window, select Threat Scan and click the Scan Now button.
  • If you receive a message that updates are available, click the Update Now button (the update will be downloaded, installed, and the scan will start).
  • The scan may take some time to finish,so please be patient.
  • If potential threats are detected, ensure that Quarantine is selected as the Action for all the listed items, and click the Apply Actions button.
  • While still on the Scan tab, click the link for View detailed log, and in the window that opens click the Export button, select Text file (*.txt), and save the log to your Desktop.
  • The log is automatically saved by MBAM and can also be viewed by clicking the History tab and then selecting Application Logs.

POST THE LOG FOR REVIEW.

 

  • download AdwCleaner by Xplode and save to your Desktop.
  • Double-click on AdwCleaner.exe to run the tool.
    Vista/Windows 7/8 users right-click and select Run As Administrator.
  • Click on the Scan button.
  • AdwCleaner will begin...be patient as the scan may take some time to complete.
  • After the scan has finished, click on the Report button...a logfile (AdwCleaner[R0].txt) will open in Notepad for review.
  • After reviewing the log, click on the Clean button.
  • Press OK when asked to close all programs and follow the onscreen prompts.
  • Press OK again to allow AdwCleaner to restart the computer and complete the removal process.
  • After rebooting, a logfile report (AdwCleaner[S0].txt) will open automatically.
  • Copy and paste the contents of that logfile in your next reply.
  • A copy of all logfiles are saved in the C:\AdwCleaner folder which was created when running the tool.

Download Junkware Removal Tool to your desktop.

  • Shut down your protection software now to avoid potential conflicts.
  • Run the tool by double-clicking it. If you are using Windows Vista, 7, or 8; instead of double-clicking, right-mouse click JRT.exe and select "Run as Administrator".
  • The tool will open and start scanning your system.
  • Please be patient as this can take a while to complete depending on your system's specifications.
  • On completion, a log (JRT.txt) is saved to your desktop and will automatically open.
  • Post the contents of JRT.txt into your next message.

Hold down Control and click on this link to open ESET OnlineScan in a new window.

  • Click the esetonlinebtn.png button.
  • For alternate browsers only: (Microsoft Internet Explorer users can skip these steps)
  • Click on esetsmartinstaller_enu.exe to download the ESET Smart Installer. Save it to your desktop.
  • Double click on the esetsmartinstaller_enu.png icon on your desktop.
  • Check "YES, I accept the Terms of Use."
  • Click the Start button.
  • Accept any security warnings from your browser.
  • Under scan settings, check "Scan Archives" and "Remove found threats"
  • Click Advanced settings and select the following:
  • Scan potentially unwanted applications
  • Scan for potentially unsafe applications
  • Enable Anti-Stealth technology
  • ESET will then download updates for itself, install itself, and begin scanning your computer. Please be patient as this can take some time.
  • When the scan completes, click List Threats
  • Click Export, and save the file to your desktop using a unique name, such as ESETScan. Include the contents of this report in your next reply.
  • Click the Back button.
  • Click the Finish button.
  • NOTE:Sometimes if ESET finds no infections it will not create a log.

“Every atom in your body came from a star that exploded and the atoms in your left hand probably came from a different star than your right hand. It really is the most poetic thing I know about physics...you are all stardust.”Lawrence M. Krauss

A 1792 U.S. penny, designed in part by Thomas Jefferson and George Washington, reads “Liberty Parent of Science & Industry.”


#3 MartinBeck

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Posted 29 November 2014 - 06:55 PM

Thanks! Resetting Chrome seems to have worked. I had run Malwarebytes and AdwCleaner previously.

 

Do you recommend running the computer through the full routine?


Edited by MartinBeck, 29 November 2014 - 07:12 PM.


#4 MartinBeck

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Posted 29 November 2014 - 07:32 PM

Malwarebytes Anti-Malware
www.malwarebytes.org

Scan Date: 11/29/2014
Scan Time: 3:50:57 PM
Logfile:
Administrator: Yes

Version: 2.00.3.1025
Malware Database: v2014.11.29.09
Rootkit Database: v2014.11.29.01
License: Free
Malware Protection: Disabled
Malicious Website Protection: Disabled
Self-protection: Disabled

OS: Windows 7 Service Pack 1
CPU: x64
File System: NTFS
User: Steph

Scan Type: Threat Scan
Result: Completed
Objects Scanned: 423935
Time Elapsed: 34 min, 53 sec

Memory: Enabled
Startup: Enabled
Filesystem: Enabled
Archives: Enabled
Rootkits: Disabled
Heuristics: Enabled
PUP: Enabled
PUM: Enabled

Processes: 0
(No malicious items detected)

Modules: 0
(No malicious items detected)

Registry Keys: 0
(No malicious items detected)

Registry Values: 0
(No malicious items detected)

Registry Data: 0
(No malicious items detected)

Folders: 0
(No malicious items detected)

Files: 0
(No malicious items detected)

Physical Sectors: 0
(No malicious items detected)

(end)



#5 MartinBeck

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Posted 29 November 2014 - 07:35 PM

# AdwCleaner v4.102 - Report created 29/11/2014 at 16:32:46
# Updated 23/11/2014 by Xplode
# Database : 2014-11-27.1 [Live]
# Operating System : Windows 7 Home Premium Service Pack 1 (64 bits)
# Username : Steph - JILL-PC
# Running from : C:\Users\Steph\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\1VYGPY3E\AdwCleaner (1).exe
# Option : Clean

***** [ Services ] *****

***** [ Files / Folders ] *****

***** [ Scheduled Tasks ] *****

***** [ Shortcuts ] *****

***** [ Registry ] *****

***** [ Browsers ] *****

-\\ Internet Explorer v11.0.9600.17420

-\\ Google Chrome v36.0.1985.125

[C:\Users\Steph\AppData\Local\Google\Chrome\User Data\Default\Web Data] - Deleted [Search Provider] : hxxp://search.aol.com/aol/search?q={searchTerms}
[C:\Users\Steph\AppData\Local\Google\Chrome\User Data\Default\Web Data] - Deleted [Search Provider] : hxxp://www.ask.com/web?q={searchTerms}
[C:\Users\Steph\AppData\Local\Google\Chrome\User Data\Default\Web Data] - Deleted [Search Provider] : hxxp://search.tb.ask.com/search/GGmain.jhtml?searchfor={searchTerms}&st=kwd&ptb=2765A78F-6AFF-4F44-B230-2406DD41940F&n=780bd4d9&ind=2014041305&p2=^Y6^xdm003^YYA^us&si=COSV85bd3r0CFcqUfgodCVgAdw
[C:\Users\Steph\AppData\Local\Google\Chrome\User Data\Default\Web Data] - Deleted [Search Provider] : hxxp://search.tb.ask.com/search/GGmain.jhtml?searchfor={searchTerms}&st=kwd&ptb=2765A78F-6AFF-4F44-B230-2406DD41940F&n=780bd4d9&ind=2014041305&p2=^Y6^xdm003^YYA^us&si=COSV85bd3r0CFcqUfgodCVgAdw
[C:\Users\Steph\AppData\Local\Google\Chrome\User Data\Default\Web Data] - Deleted [Search Provider] : hxxp://astromenda.com/results.php?f=4&q={searchTerms}&a=ast_md_14_34_ch&cd=2XzuyEtN2Y1L1Qzu0A0CyBtBzzzy0B0BtD0CyBtAyBtCyCzztN0D0Tzu0SzyyCyBtN1L2XzutAtFtDtFtCtDtFtAtN1L1CzutCyEtBzytDyD1V1QtN1L1G1B1V1N2Y1L1Qzu2SyB0EyC0EyD0FtC0BtGyByEtByEtG0AtAyCyBtGyCzztCtAtGyEzy0CyBtC0F0Azy0DyDtD0D2QtN1M1F1B2Z1V1N2Y1L1Qzu2StB0CtBtA0A0FyByEtG0CyDzy0CtGtAtA0CtCtG0EtBtBzztGtA0CtCtD0A0F0B0AtAtCzzyC2Q&cr=160710642&ir=

*************************

AdwCleaner[R0].txt - [7617 octets] - [29/11/2014 14:00:25]
AdwCleaner[R1].txt - [2320 octets] - [29/11/2014 16:29:02]
AdwCleaner[S0].txt - [7110 octets] - [29/11/2014 14:08:57]
AdwCleaner[S1].txt - [2251 octets] - [29/11/2014 16:32:46]

########## EOF - C:\AdwCleaner\AdwCleaner[S1].txt - [2311 octets] ##########



#6 MartinBeck

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Posted 29 November 2014 - 07:44 PM

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Junkware Removal Tool (JRT) by Thisisu
Version: 6.4.0 (11.29.2014:1)
OS: Windows 7 Home Premium x64
Ran by Steph on Sat 11/29/2014 at 16:37:29.29
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

 

~~~ Services

 

~~~ Registry Values

 

~~~ Registry Keys

Successfully deleted: [Registry Key] HKEY_LOCAL_MACHINE\Software\Microsoft\Internet Explorer\Low Rights\ElevationPolicy\{11111111-1111-1111-1111-110111991162}
Successfully deleted: [Registry Key] HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Ext\PreApproved\{11111111-1111-1111-1111-110111991162}

 

~~~ Files

 

~~~ Folders

Successfully deleted: [Folder] "C:\ProgramData\pcdr"
Successfully deleted: [Folder] "C:\Users\Steph\AppData\Roaming\pcdr"

 

~~~ Event Viewer Logs were cleared

 

 

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Scan was completed on Sat 11/29/2014 at 16:40:56.79
End of JRT log
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~



#7 buddy215

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Posted 29 November 2014 - 07:55 PM

The Eset Online Scanner finds trojans, etc. that may be responsible for dropping the adware onto your computer.

It finds and removes both adware and malware. It can take much more than hour to run so plan accordingly.

But it is certainly worth doing.....the sooner the better.


“Every atom in your body came from a star that exploded and the atoms in your left hand probably came from a different star than your right hand. It really is the most poetic thing I know about physics...you are all stardust.”Lawrence M. Krauss

A 1792 U.S. penny, designed in part by Thomas Jefferson and George Washington, reads “Liberty Parent of Science & Industry.”


#8 MartinBeck

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Posted 30 November 2014 - 12:31 AM

C:\$RECYCLE.BIN\S-1-5-21-3733125871-2528660411-3172052720-1001\$RS90NPY\hk64tbWhit.dll a variant of Win64/Toolbar.Conduit.B potentially unwanted application deleted - quarantined
C:\$RECYCLE.BIN\S-1-5-21-3733125871-2528660411-3172052720-1001\$RS90NPY\hktbWhit.dll a variant of Win32/Toolbar.Conduit.X potentially unwanted application deleted - quarantined
C:\$RECYCLE.BIN\S-1-5-21-3733125871-2528660411-3172052720-1001\$RS90NPY\ldrtbWhit.dll a variant of Win32/Toolbar.Conduit.P potentially unwanted application deleted - quarantined
C:\$RECYCLE.BIN\S-1-5-21-3733125871-2528660411-3172052720-1001\$RS90NPY\prxtbWhit.dll a variant of Win32/Toolbar.Conduit.X potentially unwanted application deleted - quarantined
C:\$RECYCLE.BIN\S-1-5-21-3733125871-2528660411-3172052720-1001\$RS90NPY\tbWhit.dll a variant of Win32/Toolbar.Conduit.X potentially unwanted application deleted - quarantined
C:\AdwCleaner\Quarantine\C\AI_RecycleBin\{F926F43B-01F6-46A4-A45C-6F697AF230DF}\3\Strongvault\StrongVaultApp.exe.vir a variant of MSIL/Adware.StrongVault.A application cleaned by deleting - quarantined
C:\AdwCleaner\Quarantine\C\Program Files (x86)\Conduit\Community Alerts\Alert.dll.vir Win32/Toolbar.Conduit.Y potentially unwanted application deleted - quarantined
C:\AdwCleaner\Quarantine\C\Users\Steph\AppData\Local\Rocket\User Data\Default\Extensions\ibnjmihbbanannlbobkbmnmckjnmdnom\0.2.4_0\js\background.js.vir JS/Astromenda.A potentially unwanted application deleted - quarantined
C:\AdwCleaner\Quarantine\C\Users\Steph\AppData\Local\Rocket\User Data\Default\Extensions\ibnjmihbbanannlbobkbmnmckjnmdnom\0.2.4_0\js\bootstrap.js.vir JS/Astromenda.A potentially unwanted application deleted - quarantined
C:\AdwCleaner\Quarantine\C\Users\Steph\AppData\Local\Rocket\User Data\Default\Extensions\ibnjmihbbanannlbobkbmnmckjnmdnom\0.2.4_0\js\newtab.js.vir JS/Astromenda.A potentially unwanted application deleted - quarantined
C:\AdwCleaner\Quarantine\C\Users\Steph\AppData\Local\Rocket\User Data\Default\Extensions\ibnjmihbbanannlbobkbmnmckjnmdnom\0.2.4_0\js\opentab.js.vir JS/Astromenda.A potentially unwanted application deleted - quarantined
C:\Program Files (x86)\Dell DataSafe Local Backup\hstart.exe a variant of Win32/HiddenStart.A potentially unsafe application deleted - quarantined
C:\Program Files (x86)\Dell DataSafe Local Backup\Components\DSUpdate\hstart.exe a variant of Win32/HiddenStart.A potentially unsafe application deleted - quarantined
C:\Program Files (x86)\Dell DataSafe Local Backup\Components\DSUpdate\UpdateWorkingDirectory\DSL\hstart.exe a variant of Win32/HiddenStart.A potentially unsafe application deleted - quarantined
C:\Program Files (x86)\Dell DataSafe Local Backup\Components\DSUpdate\UpdateWorkingDirectory\DSL\Components\DSUpdate\hstart.exe a variant of Win32/HiddenStart.A potentially unsafe application deleted - quarantined
C:\Users\Jill\AppData\Local\Google\Chrome\User Data\Default\Extensions\bepaoenpeghejgmakifcnibemgeljclb\209\content.js JS/Chromex.Agent.L trojan cleaned by deleting - quarantined
C:\Users\Jill\AppData\Local\Google\Chrome\User Data\Default\Extensions\bepaoenpeghejgmakifcnibemgeljclb\209\QTYHj6fV.js JS/Kryptik.ATB trojan cleaned by deleting - quarantined
C:\Users\Jill\AppData\Local\Google\Chrome\User Data\Default\Extensions\gokficnebmomagijbakglkcmhdbchbhn\107\GEP.js JS/Kryptik.ATB trojan cleaned by deleting - quarantined
C:\Users\Jill\AppData\Local\Google\Chrome SxS\User Data\Default\Extensions\bepaoenpeghejgmakifcnibemgeljclb\209\content.js JS/Chromex.Agent.L trojan cleaned by deleting - quarantined
C:\Users\Jill\AppData\Local\Google\Chrome SxS\User Data\Default\Extensions\bepaoenpeghejgmakifcnibemgeljclb\209\QTYHj6fV.js JS/Kryptik.ATB trojan cleaned by deleting - quarantined
C:\Users\Jill\AppData\Local\Google\Chrome SxS\User Data\Default\Extensions\gokficnebmomagijbakglkcmhdbchbhn\107\GEP.js JS/Kryptik.ATB trojan cleaned by deleting - quarantined
C:\Users\Jill\AppData\Local\Google\Chrome SxS\User Data\Default\Extensions\klibnahbojhkanfgaglnlalfkgpcppfi\10.16.4.512_0\plugins\ConduitChromeApiPlugin.dll a variant of Win32/Toolbar.Conduit.AH potentially unwanted application deleted - quarantined
C:\Users\Jill\AppData\Local\Google\Chrome SxS\User Data\Default\Extensions\klibnahbojhkanfgaglnlalfkgpcppfi\10.16.70.501_0\plugins\ConduitChromeApiPlugin.dll a variant of Win32/Toolbar.Conduit.AH potentially unwanted application deleted - quarantined
C:\Users\Jill\AppData\Local\Google\Chrome SxS\User Data\Default\Extensions\klibnahbojhkanfgaglnlalfkgpcppfi\10.16.70.501_0\plugins\TBVerifier.dll Win32/Toolbar.Conduit.AC potentially unwanted application deleted - quarantined
C:\Users\Jill\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\SI83KP8H\stubinst_pkg_en-us[1].cab Win32/OpenCandy potentially unsafe application deleted - quarantined
C:\Users\Jill\AppData\Local\Temp\ICReinstall_DownloadManagerSetup.exe a variant of Win32/InstallCore.BY potentially unwanted application deleted - quarantined
C:\Users\Jill\AppData\Local\Temp\Doma\FlashPlayer_151\software\Strongvault.exe a variant of MSIL/Adware.StrongVault.A application cleaned by deleting - quarantined
C:\Users\Jill\AppData\Roaming\Mozilla\Firefox\Profiles\jtk4vbe3.default\extensions\staged\C0SGDe@rWISF.net\content\bg.js JS/Kryptik.ATB trojan cleaned by deleting - quarantined
C:\Users\Jill\Downloads\DownloadManagerSetup.exe a variant of Win32/InstallCore.BY potentially unwanted application deleted - quarantined
C:\Users\Steph\AppData\Local\Google\Chrome\User Data\Default\Extensions\gokficnebmomagijbakglkcmhdbchbhn\107\GEP.js JS/Kryptik.ATB trojan cleaned by deleting - quarantined
C:\Users\Steph\Downloads\Adobe_Reader_Setup.exe a variant of Win32/InstallCore.PK potentially unwanted application deleted - quarantined
 



#9 buddy215

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Posted 30 November 2014 - 06:50 AM

CCleaner - PC Optimization and Cleaning - Free Download

Install CCleaner and run a scan using the default settings. Remove what it finds.

Pay close attention while installing and UNcheck offers of Google or other toolbars. No need to use the Registry Cleaning Tool...risky.

 

Click on CCleaner's Tools. Choose Startups. At the bottom of that page you will see a button when clicked will allow you to copy and

paste the list of Windows Startups in your next reply. Click on the buttons at the top of that page for each browser and Tasks and posts

those lists, too.

 

You may have picked up one or more of those trojans found by Eset by just visiting an infected page. If Adobe Flash, Adobe Reader or

Java (not java script) is not updated with the latest security update then they can be exploited more easily. Check to be sure you have the latest updates. 

SecurityCheck Download

  • Double-click SecurityCheck.exe
  • Follow the onscreen instructions inside of the black box.
  • A Notepad document should open automatically called checkup.txt; please post the contents of that document.

NOTE 1. If one of your security applications (e.g., third-party firewall) requests permission to allow DIG.EXE access the Internet, allow it to do so.
NOTE 2. SecurityCheck may produce some false warning(s), so leave the results reading to me.
NOTE 3. If you receive UNSUPPORTED OPERATING SYSTEM! ABORTED! message restart computer and Security Check should run


“Every atom in your body came from a star that exploded and the atoms in your left hand probably came from a different star than your right hand. It really is the most poetic thing I know about physics...you are all stardust.”Lawrence M. Krauss

A 1792 U.S. penny, designed in part by Thomas Jefferson and George Washington, reads “Liberty Parent of Science & Industry.”


#10 MartinBeck

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Posted 30 November 2014 - 10:05 PM

Yes HKCU:Run CCleaner Monitoring Piriform Ltd "C:\Program Files\CCleaner\CCleaner64.exe" /MONITOR
No HKCU:Run CloudSystemBooster  "C:\Program Files (x86)\Anvisoft\Cloud System Booster\CloudSystemBooster.exe"  /hide /autorun
Yes HKCU:Run HP Officejet 6700 (NET) Hewlett-Packard Co. "C:\Program Files\HP\HP Officejet 6700\Bin\ScanToPCActivationApp.exe" -deviceID "CN3CFDSHMY05RQ:NW" -scfn "HP Officejet 6700 (NET)" -AutoStart 1
No HKLM:Run AccuWeatherWidget  "C:\Program Files (x86)\Dell Stage\Dell Stage\AccuWeather\accuweather.exe" "C:\Program Files (x86)\Dell Stage\Dell Stage\AccuWeather\start.umj" --startup
Yes HKLM:Run Acrobat Assistant 8.0 Adobe Systems Inc. "C:\Program Files (x86)\Adobe\Acrobat 11.0\Acrobat\Acrotray.exe"
Yes HKLM:Run Adobe ARM Adobe Systems Incorporated "C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe"
Yes HKLM:Run Adobe Reader Speed Launcher Adobe Systems Incorporated "C:\Program Files (x86)\Adobe\Reader 10.0\Reader\Reader_sl.exe"
Yes HKLM:Run AdobeAAMUpdater-1.0 Adobe Systems Incorporated "C:\Program Files (x86)\Common Files\Adobe\OOBE\PDApp\UWA\UpdaterStartupUtility.exe"
No HKLM:Run APSDaemon Apple Inc. "C:\Program Files (x86)\Common Files\Apple\Apple Application Support\APSDaemon.exe"
Yes HKLM:Run BCSSync Microsoft Corporation "C:\Program Files (x86)\Microsoft Office\Office14\BCSSync.exe" /DelayServices
Yes HKLM:Run BTMTrayAgent Microsoft Corporation rundll32.exe "C:\Program Files (x86)\Intel\Bluetooth\btmshell.dll",TrayApp
Yes HKLM:Run Dell DataSafe Online Dell, Inc. C:\Program Files (x86)\Dell\Dell Datasafe Online\NOBuClient.exe
Yes HKLM:Run Dell Laser Printer 1110 SM_JB Dell Incorporated C:\Program Files (x86)\DELL\Dell Laser Printer 1110\LocalSM\jbDetect.exe
Yes HKLM:Run Dell Webcam Central Creative Technology Ltd "C:\Program Files (x86)\Dell Webcam\Dell Webcam Central\WebcamDell2.exe" /mode2
Yes HKLM:Run DellStage Unlimited Realities "C:\Program Files (x86)\Dell Stage\Dell Stage\stage_primary.exe" "C:\Program Files (x86)\Dell Stage\Dell Stage\start.umj" --startup
Yes HKLM:Run Desktop Disc Tool Sonic Solutions "C:\Program Files (x86)\Roxio\OEM\Roxio Burn\RoxioBurnLauncher.exe"
No HKLM:Run DigiDo Affinegy, Inc. "C:\Program Files (x86)\Time Warner Cable\TWC WiFi\TrayApp.exe" startup
No HKLM:Run FreeFallProtection STMicroelectronics C:\Program Files (x86)\STMicroelectronics\AccelerometerP11\FF_Protection.exe
Yes HKLM:Run HotKeysCmds Intel Corporation C:\Windows\system32\hkcmd.exe
Yes HKLM:Run HP Software Update Hewlett-Packard C:\Program Files (x86)\Hp\HP Software Update\HPWuSchd2.exe
Yes HKLM:Run IgfxTray Intel Corporation C:\Windows\system32\igfxtray.exe
Yes HKLM:Run IntelPAN Intel® Corporation "C:\Program Files\Common Files\Intel\WirelessCommon\iFrmewrk.exe" /tf Intel PAN Tray
Yes HKLM:Run IntelTBRunOnce Microsoft Corporation wscript.exe //b //nologo "C:\Program Files\Intel\TurboBoost\RunTBGadgetOnce.vbs"
No HKLM:Run iTunesHelper Apple Inc. "C:\Program Files (x86)\iTunes\iTunesHelper.exe"
Yes HKLM:Run MSC Microsoft Corporation "c:\Program Files\Microsoft Security Client\msseces.exe" -hide -runkey
No HKLM:Run NeroLauncher Nero AG C:\Program Files (x86)\Nero\SyncUP\NeroLauncher.exe 900
Yes HKLM:Run Persistence Intel Corporation C:\Windows\system32\igfxpers.exe
Yes HKLM:Run QuickSet Dell Inc. c:\Program Files\Dell\QuickSet\QuickSet.exe
No HKLM:Run RoxWatchTray Sonic Solutions "C:\Program Files (x86)\Common Files\Roxio Shared\OEM\12.0\SharedCOM\RoxWatchTray12OEM.exe"
No HKLM:Run SmartAudio Conexant Systems, Inc. C:\Program Files\CONEXANT\SA3\SACpl.exe /sa3 /dne /s
No HKLM:Run SynTPEnh Synaptics Incorporated %ProgramFiles%\Synaptics\SynTP\SynTPEnh.exe
No HKLM:Run TkBellExe RealNetworks, Inc. "C:\Program Files (x86)\Real\RealPlayer\Update\realsched.exe" -osboot
No Startup User EvernoteClipper.lnk Evernote Corp., 305 Walnut Street, Redwood City, CA 94063 C:\PROGRA~2\Evernote\Evernote\EVERNO~2.EXE

 

 

 

No Extension Add to Evernote 5  C:\Program Files (x86)\Evernote\Evernote\\EvernoteIERes\AddNote.html
No Extension Add to Evernote 5  C:\Program Files (x86)\Evernote\Evernote\EvernoteIERes\AddNote.html
No Extension Blog This Microsoft Corporation C:\Program Files (x86)\Windows Live\Writer\WriterBrowserExtension.dll
No Extension OneNote Linked Notes Microsoft Corporation C:\Program Files (x86)\Microsoft Office\Office14\ONBttnIELinkedNotes.dll
No Extension OneNote Linked Notes Microsoft Corporation C:\Program Files\Microsoft Office\Office14\ONBttnIELinkedNotes.dll
No Extension Send to OneNote Microsoft Corporation C:\Program Files (x86)\Microsoft Office\Office14\ONBttnIE.dll
No Extension Send to OneNote Microsoft Corporation C:\Program Files\Microsoft Office\Office14\ONBttnIE.dll
No Helper Adobe Acrobat Create PDF from Selection Adobe Systems Incorporated C:\Program Files (x86)\Common Files\Adobe\Acrobat\WCIEActiveX\AcroIEFavClient.dll
No Helper Adobe Acrobat Create PDF Toolbar Helper Adobe Systems Incorporated C:\Program Files (x86)\Common Files\Adobe\Acrobat\WCIEActiveX\AcroIEFavClient.dll
Yes Helper Evernote extension Evernote Corp., 305 Walnut Street, Redwood City, CA 94063 C:\Program Files (x86)\Evernote\Evernote\EvernoteIE.dll
No Helper Groove GFS Browser Helper Microsoft Corporation C:\PROGRA~2\MICROS~1\Office14\GROOVEEX.DLL
No Helper Groove GFS Browser Helper Microsoft Corporation C:\PROGRA~1\MICROS~2\Office14\GROOVEEX.DLL
No Helper Java™ Plug-In 2 SSV Helper Oracle Corporation C:\Program Files (x86)\Java\jre7\bin\jp2ssv.dll
No Helper Java™ Plug-In 2 SSV Helper Sun Microsystems, Inc. C:\Program Files\Java\jre6\bin\jp2ssv.dll
No Helper Java™ Plug-In SSV Helper Oracle Corporation C:\Program Files (x86)\Java\jre7\bin\ssv.dll
No Helper Office Document Cache Handler Microsoft Corporation C:\PROGRA~2\MICROS~1\Office14\URLREDIR.DLL
No Helper Office Document Cache Handler Microsoft Corporation C:\PROGRA~1\MICROS~2\Office14\URLREDIR.DLL
No Helper RealPlayer Download and Record Plugin for Internet Explorer RealPlayer C:\ProgramData\Real\RealPlayer\BrowserRecordPlugin\IE\rpbrowserrecordplugin.dll
No Helper Windows Live ID Sign-in Helper Microsoft Corp. C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
No Helper Windows Live ID Sign-in Helper Microsoft Corp. C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
No Toolbar Adobe Acrobat Create PDF Toolbar Adobe Systems Incorporated C:\Program Files (x86)\Common Files\Adobe\Acrobat\WCIEActiveX\AcroIEFavClient.dll

 

 

No App Gmail 7 First user C:\Users\Steph\AppData\Local\Google\Chrome\User Data\Default\Extensions\pjkljhegncpnkpknbcohdijeoejaedia\7_1
No App Google Drive 6.3 First user C:\Users\Steph\AppData\Local\Google\Chrome\User Data\Default\Extensions\apdfllckaahabafndbhieahigkjlhalf\6.3_0
No App Google Search 0.0.0.20 First user C:\Users\Steph\AppData\Local\Google\Chrome\User Data\Default\Extensions\coobgpohoikkiipiblmjeljniedjpjpf\0.0.0.20_0
No App YouTube 4.2.6 First user C:\Users\Steph\AppData\Local\Google\Chrome\User Data\Default\Extensions\blpcfgokakmgnkcojhhkbfbldkacnbeo\4.2.6_0
No Extension Adobe Acrobat - Create PDF 11.0.7.52 First user C:\Users\Steph\AppData\Local\Google\Chrome\User Data\Default\Extensions\efaidnbmnnnibpcajpcglclefindmkaj\11.0.7.52_0
Yes Extension Google Docs 0.7 First user C:\Users\Steph\AppData\Local\Google\Chrome\User Data\Default\Extensions\aohghmighlieiainnegkcijnfilokake\0.7_0
No Extension Holmes 107 First user C:\Users\Steph\AppData\Local\Google\Chrome\User Data\Default\Extensions\gokficnebmomagijbakglkcmhdbchbhn\107
No Extension RealPlayer HTML5Video Downloader Extension 1.5 First user C:\Users\Steph\AppData\Local\Google\Chrome\User Data\Default\Extensions\jfmjfhklogoienhpfnppmbcbjfjnkonk\1.5_0

 

Yes Task Adobe Flash Player Updater Adobe Systems Incorporated C:\Windows\SysWOW64\Macromed\Flash\FlashPlayerUpdateService.exe
Yes Task CCleanerSkipUAC Piriform Ltd "C:\Program Files\CCleaner\CCleaner.exe" $(Arg0)
Yes Task GoogleUpdateTaskMachineCore Google Inc. C:\Program Files (x86)\Google\Update\GoogleUpdate.exe /c
Yes Task GoogleUpdateTaskMachineUA Google Inc. C:\Program Files (x86)\Google\Update\GoogleUpdate.exe /ua /installsource scheduler
Yes Task HPCustParticipation HP Officejet 6700 Hewlett-Packard Co. "C:\Program Files\HP\HP Officejet 6700\Bin\HPCustPartic.exe" /UA 9.5 /DDV 0x1000

 

Yes File Adobe.Acrobat.ContextMenu Adobe Systems Inc. C:\Program Files (x86)\Adobe\Acrobat 11.0\Acrobat Elements\ContextMenuShim64.dll
Yes File BTMSentToExt Intel Corporation C:\Program Files (x86)\Intel\Bluetooth\btmshell.dll
Yes File Roxio Burn TODO: <Company name> C:\Program Files\Roxio\Roxio Burn\RB_ContextMenu64.dll
Yes Folder Adobe.Acrobat.ContextMenu Adobe Systems Inc. C:\Program Files (x86)\Adobe\Acrobat 11.0\Acrobat Elements\ContextMenuShim64.dll


 



#11 MartinBeck

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Posted 30 November 2014 - 10:17 PM

 Results of screen317's Security Check version 0.99.91 
 Windows 7 Service Pack 1 x64 (UAC is enabled) 
 Internet Explorer 11 
``````````````Antivirus/Firewall Check:``````````````
 Windows Firewall Enabled! 
Microsoft Security Essentials  
  (On Access scanning disabled!)
 Error obtaining update status for antivirus! 
`````````Anti-malware/Other Utilities Check:`````````
 Malwarebytes Anti-Malware version 2.0.3.1025 
 Java 7 Update 51 
 Java version 32-bit out of Date!
 Adobe Flash Player 15.0.0.239 
 Adobe Reader 10.1.8 Adobe Reader out of Date! 
 Mozilla Thunderbird 15.0.1 Thunderbird out of Date! 
 Google Chrome 35.0.1916.153 Google Chrome out of date! 
````````Process Check: objlist.exe by Laurent```````` 
 Microsoft Security Essentials MSMpEng.exe
 Microsoft Security Essentials msseces.exe
`````````````````System Health check`````````````````
 Total Fragmentation on Drive C: 1%
````````````````````End of Log``````````````````````
 



#12 buddy215

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Posted 01 December 2014 - 05:52 AM

You need to update those items in red. Once you have updated Java you need to uninstall ALL old versions...malware magnets.

Check for Windows Updates.

 

Disable Items In Bold

Yes HKCU:Run CCleaner Monitoring Piriform Ltd "C:\Program Files\CCleaner\CCleaner64.exe" /MONITOR
No HKCU:Run CloudSystemBooster  "C:\Program Files (x86)\Anvisoft\Cloud System Booster\CloudSystemBooster.exe"  /hide /autorun
Yes HKCU:Run HP Officejet 6700 (NET) Hewlett-Packard Co. "C:\Program Files\HP\HP Officejet 6700\Bin\ScanToPCActivationApp.exe" -deviceID "CN3CFDSHMY05RQ:NW" -scfn "HP Officejet 6700 (NET)" -AutoStart 1
No HKLM:Run AccuWeatherWidget  "C:\Program Files (x86)\Dell Stage\Dell Stage\AccuWeather\accuweather.exe" "C:\Program Files (x86)\Dell Stage\Dell Stage\AccuWeather\start.umj" --startup
Yes HKLM:Run Acrobat Assistant 8.0 Adobe Systems Inc. "C:\Program Files (x86)\Adobe\Acrobat 11.0\Acrobat\Acrotray.exe"

Yes HKLM:Run Adobe ARM Adobe Systems Incorporated "C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe"
Yes HKLM:Run Adobe Reader Speed Launcher Adobe Systems Incorporated "C:\Program Files (x86)\Adobe\Reader 10.0\Reader\Reader_sl.exe"
Yes HKLM:Run AdobeAAMUpdater-1.0 Adobe Systems Incorporated "C:\Program Files (x86)\Common Files\Adobe\OOBE\PDApp\UWA\UpdaterStartupUtility.exe"

No HKLM:Run APSDaemon Apple Inc. "C:\Program Files (x86)\Common Files\Apple\Apple Application Support\APSDaemon.exe"
Yes HKLM:Run BCSSync Microsoft Corporation "C:\Program Files (x86)\Microsoft Office\Office14\BCSSync.exe" /DelayServices
Yes HKLM:Run BTMTrayAgent Microsoft Corporation rundll32.exe "C:\Program Files (x86)\Intel\Bluetooth\btmshell.dll",TrayApp
Yes HKLM:Run Dell DataSafe Online Dell, Inc. C:\Program Files (x86)\Dell\Dell Datasafe Online\NOBuClient.exe
Yes HKLM:Run Dell Laser Printer 1110 SM_JB Dell Incorporated C:\Program Files (x86)\DELL\Dell Laser Printer 1110\LocalSM\jbDetect.exe
Yes HKLM:Run Dell Webcam Central Creative Technology Ltd "C:\Program Files (x86)\Dell Webcam\Dell Webcam Central\WebcamDell2.exe" /mode2
Yes HKLM:Run DellStage Unlimited Realities "C:\Program Files (x86)\Dell Stage\Dell Stage\stage_primary.exe" "C:\Program Files (x86)\Dell Stage\Dell Stage\start.umj" --startup
Yes HKLM:Run Desktop Disc Tool Sonic Solutions "C:\Program Files (x86)\Roxio\OEM\Roxio Burn\RoxioBurnLauncher.exe"

No HKLM:Run DigiDo Affinegy, Inc. "C:\Program Files (x86)\Time Warner Cable\TWC WiFi\TrayApp.exe" startup
No HKLM:Run FreeFallProtection STMicroelectronics C:\Program Files (x86)\STMicroelectronics\AccelerometerP11\FF_Protection.exe
Yes HKLM:Run HotKeysCmds Intel Corporation C:\Windows\system32\hkcmd.exe
Yes HKLM:Run HP Software Update Hewlett-Packard C:\Program Files (x86)\Hp\HP Software Update\HPWuSchd2.exe
Yes HKLM:Run IgfxTray Intel Corporation C:\Windows\system32\igfxtray.exe

Yes HKLM:Run IntelPAN Intel® Corporation "C:\Program Files\Common Files\Intel\WirelessCommon\iFrmewrk.exe" /tf Intel PAN Tray
Yes HKLM:Run IntelTBRunOnce Microsoft Corporation wscript.exe //b //nologo "C:\Program Files\Intel\TurboBoost\RunTBGadgetOnce.vbs"
No HKLM:Run iTunesHelper Apple Inc. "C:\Program Files (x86)\iTunes\iTunesHelper.exe"
Yes HKLM:Run MSC Microsoft Corporation "c:\Program Files\Microsoft Security Client\msseces.exe" -hide -runkey
No HKLM:Run NeroLauncher Nero AG C:\Program Files (x86)\Nero\SyncUP\NeroLauncher.exe 900
Yes HKLM:Run Persistence Intel Corporation C:\Windows\system32\igfxpers.exe
Yes HKLM:Run QuickSet Dell Inc. c:\Program Files\Dell\QuickSet\QuickSet.exe
No HKLM:Run RoxWatchTray Sonic Solutions "C:\Program Files (x86)\Common Files\Roxio Shared\OEM\12.0\SharedCOM\RoxWatchTray12OEM.exe"
No HKLM:Run SmartAudio Conexant Systems, Inc. C:\Program Files\CONEXANT\SA3\SACpl.exe /sa3 /dne /s
No HKLM:Run SynTPEnh Synaptics Incorporated %ProgramFiles%\Synaptics\SynTP\SynTPEnh.exe
No HKLM:Run TkBellExe RealNetworks, Inc. "C:\Program Files (x86)\Real\RealPlayer\Update\realsched.exe" -osboot
No Startup User EvernoteClipper.lnk Evernote Corp., 305 Walnut Street, Redwood City, CA 94063 C:\PROGRA~2\Evernote\Evernote\EVERNO~2.EXE

 

 

 

No Extension Add to Evernote 5  C:\Program Files (x86)\Evernote\Evernote\\EvernoteIERes\AddNote.html
No Extension Add to Evernote 5  C:\Program Files (x86)\Evernote\Evernote\EvernoteIERes\AddNote.html
No Extension Blog This Microsoft Corporation C:\Program Files (x86)\Windows Live\Writer\WriterBrowserExtension.dll
No Extension OneNote Linked Notes Microsoft Corporation C:\Program Files (x86)\Microsoft Office\Office14\ONBttnIELinkedNotes.dll
No Extension OneNote Linked Notes Microsoft Corporation C:\Program Files\Microsoft Office\Office14\ONBttnIELinkedNotes.dll
No Extension Send to OneNote Microsoft Corporation C:\Program Files (x86)\Microsoft Office\Office14\ONBttnIE.dll
No Extension Send to OneNote Microsoft Corporation C:\Program Files\Microsoft Office\Office14\ONBttnIE.dll
No Helper Adobe Acrobat Create PDF from Selection Adobe Systems Incorporated C:\Program Files (x86)\Common Files\Adobe\Acrobat\WCIEActiveX\AcroIEFavClient.dll
No Helper Adobe Acrobat Create PDF Toolbar Helper Adobe Systems Incorporated C:\Program Files (x86)\Common Files\Adobe\Acrobat\WCIEActiveX\AcroIEFavClient.dll
Yes Helper Evernote extension Evernote Corp., 305 Walnut Street, Redwood City, CA 94063 C:\Program Files (x86)\Evernote\Evernote\EvernoteIE.dll
No Helper Groove GFS Browser Helper Microsoft Corporation C:\PROGRA~2\MICROS~1\Office14\GROOVEEX.DLL
No Helper Groove GFS Browser Helper Microsoft Corporation C:\PROGRA~1\MICROS~2\Office14\GROOVEEX.DLL
No Helper Java™ Plug-In 2 SSV Helper Oracle Corporation C:\Program Files (x86)\Java\jre7\bin\jp2ssv.dll
No Helper Java™ Plug-In 2 SSV Helper Sun Microsystems, Inc. C:\Program Files\Java\jre6\bin\jp2ssv.dll
No Helper Java™ Plug-In SSV Helper Oracle Corporation C:\Program Files (x86)\Java\jre7\bin\ssv.dll
No Helper Office Document Cache Handler Microsoft Corporation C:\PROGRA~2\MICROS~1\Office14\URLREDIR.DLL
No Helper Office Document Cache Handler Microsoft Corporation C:\PROGRA~1\MICROS~2\Office14\URLREDIR.DLL
No Helper RealPlayer Download and Record Plugin for Internet Explorer RealPlayer C:\ProgramData\Real\RealPlayer\BrowserRecordPlugin\IE\rpbrowserrecordplugin.dll
No Helper Windows Live ID Sign-in Helper Microsoft Corp. C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
No Helper Windows Live ID Sign-in Helper Microsoft Corp. C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
No Toolbar Adobe Acrobat Create PDF Toolbar Adobe Systems Incorporated C:\Program Files (x86)\Common Files\Adobe\Acrobat\WCIEActiveX\AcroIEFavClient.dll

 

 

No App Gmail 7 First user C:\Users\Steph\AppData\Local\Google\Chrome\User Data\Default\Extensions\pjkljhegncpnkpknbcohdijeoejaedia\7_1
No App Google Drive 6.3 First user C:\Users\Steph\AppData\Local\Google\Chrome\User Data\Default\Extensions\apdfllckaahabafndbhieahigkjlhalf\6.3_0
No App Google Search 0.0.0.20 First user C:\Users\Steph\AppData\Local\Google\Chrome\User Data\Default\Extensions\coobgpohoikkiipiblmjeljniedjpjpf\0.0.0.20_0
No App YouTube 4.2.6 First user C:\Users\Steph\AppData\Local\Google\Chrome\User Data\Default\Extensions\blpcfgokakmgnkcojhhkbfbldkacnbeo\4.2.6_0
No Extension Adobe Acrobat - Create PDF 11.0.7.52 First user C:\Users\Steph\AppData\Local\Google\Chrome\User Data\Default\Extensions\efaidnbmnnnibpcajpcglclefindmkaj\11.0.7.52_0
Yes Extension Google Docs 0.7 First user C:\Users\Steph\AppData\Local\Google\Chrome\User Data\Default\Extensions\aohghmighlieiainnegkcijnfilokake\0.7_0
No Extension Holmes 107 First user C:\Users\Steph\AppData\Local\Google\Chrome\User Data\Default\Extensions\gokficnebmomagijbakglkcmhdbchbhn\107
No Extension RealPlayer HTML5Video Downloader Extension 1.5 First user C:\Users\Steph\AppData\Local\Google\Chrome\User Data\Default\Extensions\jfmjfhklogoienhpfnppmbcbjfjnkonk\1.5_0

 

Yes Task Adobe Flash Player Updater Adobe Systems Incorporated C:\Windows\SysWOW64\Macromed\Flash\FlashPlayerUpdateService.exe
Yes Task CCleanerSkipUAC Piriform Ltd "C:\Program Files\CCleaner\CCleaner.exe" $(Arg0)
Yes Task GoogleUpdateTaskMachineCore Google Inc. C:\Program Files (x86)\Google\Update\GoogleUpdate.exe /c
Yes Task GoogleUpdateTaskMachineUA Google Inc. C:\Program Files (x86)\Google\Update\GoogleUpdate.exe /ua /installsource scheduler
Yes Task HPCustParticipation HP Officejet 6700 Hewlett-Packard Co. "C:\Program Files\HP\HP Officejet 6700\Bin\HPCustPartic.exe" /UA 9.5 /DDV 0x1000

 

Yes File Adobe.Acrobat.ContextMenu Adobe Systems Inc. C:\Program Files (x86)\Adobe\Acrobat 11.0\Acrobat Elements\ContextMenuShim64.dll
Yes File BTMSentToExt Intel Corporation C:\Program Files (x86)\Intel\Bluetooth\btmshell.dll
Yes File Roxio Burn TODO: <Company name> C:\Program Files\Roxio\Roxio Burn\RB_ContextMenu64.dll
Yes Folder Adobe.Acrobat.ContextMenu Adobe Systems Inc. C:\Program Files (x86)\Adobe\Acrobat 11.0\Acrobat Elements\ContextMenuShim64.dll


“Every atom in your body came from a star that exploded and the atoms in your left hand probably came from a different star than your right hand. It really is the most poetic thing I know about physics...you are all stardust.”Lawrence M. Krauss

A 1792 U.S. penny, designed in part by Thomas Jefferson and George Washington, reads “Liberty Parent of Science & Industry.”


#13 MartinBeck

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Posted 02 December 2014 - 11:25 PM

ok. I thinking I've done all that. Thanks again for the help.



#14 buddy215

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Posted 03 December 2014 - 09:44 AM

Okay....

Check Java, Flash and Windows to be sure you have the latest security updates. Once you have updated Java, check your

Add/ Remove list and uninstall ALL old Java programs....malware magnets.

 

Happy surfin' !


“Every atom in your body came from a star that exploded and the atoms in your left hand probably came from a different star than your right hand. It really is the most poetic thing I know about physics...you are all stardust.”Lawrence M. Krauss

A 1792 U.S. penny, designed in part by Thomas Jefferson and George Washington, reads “Liberty Parent of Science & Industry.”





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