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Frequency change in BSOD


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9 replies to this topic

#1 Jena054

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Posted 29 November 2014 - 05:09 PM

I've recently been posting in the Virus Logs forum for having a bad virus in Chrome. The mod helping me suggested asking someone to analyze my .dmp files because what started out as once in awhile BS to every day BS to a few times a day, etc has me miffed.

 

I am running Windows 7 64bit on an Acer Aspire 7736z and have been having quite a few BSODs lately. I counted 28 minidump files since October 11. That seemed high to me but could possibly be low to someone else's standards. It started with hibernating the lap when not in use; I'd come back to use it and as it was resuming windows; would crash and reboot. Then not want to load windows; usually taking a few attempts before finally loading. Did this a few times and I assumed it was just overheating; so I made sure the fans were not blocked and even cleaned everything with compressed air. But at least once, sometimes 3 times a day this would occur. 

 

I stopped hibernating and tried sleep mode and had the same issues. This time however I'd open the laptop up and just the fans would be running, nothing else. I would hit the power button and they would shut off and then I'd restart the computer getting a 'windows encountered an error' message when windows would finally load.

 

Throughout the work on the computer with the virus issues; it has BSed 9 times; looking like it was about 1 a day and I am really out of ideas for why it's happening. The computer is 4 years old but seems to run fairly well besides these little bugs. 

 

I haven't added any hardware/software except a new usb mouse (problems may have started around then) but Im not sure if that would have anything to do with it. When it crashes I get redirected to windows recovery tools. I've tried system restoring but it tells me the files are not present. Another option has told me the hard drive is missing. I'm computer smart but only to a certain extent; this is the kind of thing that I am blindly walking into. So if anyone could shed some light on the issue; it would be greatly appreciate it.

 

Thank you!



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#2 bludshot

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Posted 30 November 2014 - 01:01 AM

What is the BSOD error message?



#3 Jena054

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Posted 30 November 2014 - 03:34 PM

kernel_data_inpage_error

 

0x07a (0xFFFFF6Fc4oooA798, 0xFFFFFFFFC00000c0, 0x000000000A8EB860, 0xFFFFF880014F363c)

 

ntfs.sys-address FFFFF880014F363c base at FFFFF88001402000, datestamp 52e1be8a



#4 hamluis

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Posted 01 December 2014 - 01:42 PM

Please download MiniToolBox  , save it to your desktop and run it.
 
Checkmark the following checkboxes:
  List last 10 Event Viewer log
  List Installed Programs
  List Users, Partitions and Memory size.
 
Click Go and paste the content into your next post.
 
Also...please Publish a Snapshot using Speccy - http://www.bleepingcomputer.com/forums/topic323892.html/page__p__1797792#entry1797792 , taking care to post the link of the snapshot in your next post.
 
Louis



#5 Jena054

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Posted 01 December 2014 - 05:16 PM

MiniToolBox by Farbar  Version: 30-11-2014
Ran by crm (administrator) on 01-12-2014 at 17:11:11
Running from "C:\Users\crm\Desktop"
Microsoft Windows 7 Home Premium  Service Pack 1 (X64)
Boot Mode: Normal
***************************************************************************

========================= Event log errors: ===============================

Application errors:
==================
Error: (12/01/2014 05:10:18 PM) (Source: SideBySide) (User: )
Description: Activation context generation failed for "C:\Windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.17514_none_fa396087175ac9ac.manifest1".Error in manifest or policy file "C:\Windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.17514_none_fa396087175ac9ac.manifest2" on line C:\Windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.17514_none_fa396087175ac9ac.manifest3.
A component version required by the application conflicts with another component version already active.
Conflicting components are:.
Component 1: C:\Windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.17514_none_fa396087175ac9ac.manifest.
Component 2: C:\Windows\WinSxS\manifests\x86_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.17514_none_41e6975e2bd6f2b2.manifest.

 

Error: (12/01/2014 05:20:06 AM) (Source: Bonjour Service) (User: )
Description: Task Scheduling Error: m->NextScheduledSPRetry 37242431

 

Error: (12/01/2014 05:20:06 AM) (Source: Bonjour Service) (User: )
Description: Task Scheduling Error: m->NextScheduledEvent 37242431

 

Error: (12/01/2014 05:20:06 AM) (Source: Bonjour Service) (User: )
Description: Task Scheduling Error: Continuously busy for more than a second

 

Error: (12/01/2014 05:19:50 AM) (Source: Bonjour Service) (User: )
Description: Task Scheduling Error: m->NextScheduledSPRetry 37226082

 

Error: (12/01/2014 05:19:50 AM) (Source: Bonjour Service) (User: )
Description: Task Scheduling Error: m->NextScheduledEvent 37226082

 

Error: (12/01/2014 05:19:50 AM) (Source: Bonjour Service) (User: )
Description: Task Scheduling Error: Continuously busy for more than a second

 

Error: (11/28/2014 08:44:14 PM) (Source: SideBySide) (User: )
Description: Activation context generation failed for "C:\Windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.17514_none_fa396087175ac9ac.manifest1".Error in manifest or policy file "C:\Windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.17514_none_fa396087175ac9ac.manifest2" on line C:\Windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.17514_none_fa396087175ac9ac.manifest3.
A component version required by the application conflicts with another component version already active.
Conflicting components are:.
Component 1: C:\Windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.17514_none_fa396087175ac9ac.manifest.
Component 2: C:\Windows\WinSxS\manifests\x86_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.17514_none_41e6975e2bd6f2b2.manifest.

 

Error: (11/27/2014 07:50:31 PM) (Source: Bonjour Service) (User: )
Description: Task Scheduling Error: m->NextScheduledSPRetry 22995889

 

Error: (11/27/2014 07:50:31 PM) (Source: Bonjour Service) (User: )
Description: Task Scheduling Error: m->NextScheduledEvent 22995889

 

System errors:
=============
Error: (11/30/2014 03:20:11 PM) (Source: Service Control Manager) (User: )
Description: The following boot-start or system-start driver(s) failed to load:
ASPI32

 

Error: (11/30/2014 03:19:24 PM) (Source: BugCheck) (User: )
Description: 0x0000007a (0xfffff6fc4000a798, 0xffffffffc00000c0, 0x000000000a8eb860, 0xfffff880014f363c)C:\Windows\Minidump\113014-22027-01.dmp113014-22027-01

 

Error: (11/30/2014 03:19:23 PM) (Source: EventLog) (User: )
Description: The previous system shutdown at 3:14:12 PM on ‎11/‎30/‎2014 was unexpected.

 

Error: (11/30/2014 03:19:11 PM) (Source: Application Popup) (User: )
Description: \SystemRoot\SysWow64\Drivers\ASPI32.SYS has been blocked from loading due to incompatibility with this system. Please contact your software vendor for a compatible version of the driver.

 

Error: (11/30/2014 03:00:29 PM) (Source: Service Control Manager) (User: )
Description: The following boot-start or system-start driver(s) failed to load:
ASPI32

 

Error: (11/30/2014 02:59:12 PM) (Source: BugCheck) (User: )
Description: 0x0000007a (0xfffff6fc4000a878, 0xffffffffc00000c0, 0x00000000431f8860, 0xfffff8800150f058)C:\Windows\Minidump\113014-25771-01.dmp113014-25771-01

 

Error: (11/30/2014 02:59:11 PM) (Source: EventLog) (User: )
Description: The previous system shutdown at 12:58:51 PM on ‎11/‎30/‎2014 was unexpected.

 

Error: (11/30/2014 02:58:54 PM) (Source: Application Popup) (User: )
Description: \SystemRoot\SysWow64\Drivers\ASPI32.SYS has been blocked from loading due to incompatibility with this system. Please contact your software vendor for a compatible version of the driver.

 

Error: (11/28/2014 07:54:35 PM) (Source: Service Control Manager) (User: )
Description: The following boot-start or system-start driver(s) failed to load:
ASPI32

 

Error: (11/28/2014 07:52:41 PM) (Source: Application Popup) (User: )
Description: \SystemRoot\SysWow64\Drivers\ASPI32.SYS has been blocked from loading due to incompatibility with this system. Please contact your software vendor for a compatible version of the driver.

 

Microsoft Office Sessions:
=========================

 Update for Microsoft Office 2007 (KB2508958) (HKLM-x32\...\{90120000-0030-0000-0000-0000000FF1CE}_ENTERPRISE_{0C5823AA-7B6F-44E1-8D5B-8FD1FF0E6438}) (Version:  - Microsoft)
 

=========================== Installed Programs ============================
Acer Assist (HKLM-x32\...\Acer Assist) (Version:  - Acer Incorporated)
Acer Backup Manager (HKLM-x32\...\InstallShield_{72B776E5-4530-4C4B-9453-751DF87D9D93}) (Version: 2.0.0.29 - NewTech Infosystems)
Acer Crystal Eye webcam Ver:1.1.124.1120 (HKLM-x32\...\{D0ACE89D-EC7F-470F-80BE-4C98ED366B32}) (Version: 1.1.124.1120 - Chicony Electronics Co.,Ltd.)
Acer ePower Management (HKLM-x32\...\{3DB0448D-AD82-4923-B305-D001E521A964}) (Version: 4.05.3004 - Acer Incorporated)
Acer eRecovery Management (HKLM-x32\...\{7F811A54-5A09-4579-90E1-C93498E230D9}) (Version: 4.05.3005 - Acer Incorporated)
Acer Games (HKLM-x32\...\WildTangent acer Master Uninstall) (Version: 1.0.0.89 - WildTangent)
Acer GridVista (HKLM-x32\...\GridVista) (Version: 3.01.0730 - Acer Inc.)
Acer Registration (HKLM-x32\...\Acer Registration) (Version: 1.02.3006 - Acer Incorporated)
Acer ScreenSaver (HKLM-x32\...\Acer Screensaver) (Version: 1.7.0715 - Acer Incorporated)
Acer Updater (HKLM-x32\...\{EE171732-BEB4-4576-887D-CB62727F01CA}) (Version: 1.01.3017 - Acer Incorporated)
Acrobat.com (HKLM-x32\...\{287ECFA4-719A-2143-A09B-D6A12DE54E40}) (Version: 1.6.65 - Adobe Systems Incorporated)
Adobe AIR (HKLM-x32\...\Adobe AIR) (Version: 2.5.1.17730 - Adobe Systems Inc.)
Adobe AIR (x32 Version: 2.5.1.17730 - Adobe Systems Inc.) Hidden
Adobe Flash Player 15 ActiveX (HKLM-x32\...\Adobe Flash Player ActiveX) (Version: 15.0.0.239 - Adobe Systems Incorporated)
Adobe Media Player (HKLM-x32\...\com.adobe.amp.4875E02D9FB21EE389F73B8D1702B320485DF8CE.1) (Version: 1.1 - Adobe Systems Incorporated)
Adobe Media Player (x32 Version: 0.0.0 - Adobe Systems Incorporated) Hidden
Adobe Reader XI (11.0.09) (HKLM-x32\...\{AC76BA86-7AD7-1033-7B44-AB0000000001}) (Version: 11.0.09 - Adobe Systems Incorporated)
Adobe Shockwave Player 12.1 (HKLM-x32\...\Adobe Shockwave Player) (Version: 12.1.3.153 - Adobe Systems, Inc.)
AIM 7 (HKLM-x32\...\AIM_7) (Version:  - )
Alice's Tea Cup Madness (x32 Version: 2.2.0.90 - WildTangent) Hidden
ALPS Touch Pad Driver (HKLM\...\{9F72EF8B-AEC9-4CA5-B483-143980AFD6FD}) (Version: 7.105.2015.1103 - Alps Electric)
Apple Application Support (HKLM-x32\...\{46F044A5-CE8B-4196-984E-5BD6525E361D}) (Version: 2.3.6 - Apple Inc.)
Apple Mobile Device Support (HKLM\...\{8F473675-D702-45F9-8EBC-342B40C17BF5}) (Version: 3.4.0.25 - Apple Inc.)
Apple Software Update (HKLM-x32\...\{789A5B64-9DD9-4BA5-915A-F0FC0A1B7BFE}) (Version: 2.1.3.127 - Apple Inc.)
avast! Free Antivirus (HKLM-x32\...\avast) (Version: 9.0.2021 - AVAST Software)
Backup Manager Basic (x32 Version: 2.0.0.29 - NewTech Infosystems) Hidden
Bonjour (HKLM\...\{E4F5E48E-7155-4CF9-88CD-7F377EC9AC54}) (Version: 2.0.4.0 - Apple Inc.)
Broadcom Gigabit NetLink Controller (HKLM\...\{96F70DF8-160F-4F9C-9B9E-2A9B439B4EB9}) (Version: 12.26.02 - Broadcom Corporation)
Compatibility Pack for the 2007 Office system (HKLM-x32\...\{90120000-0020-0409-0000-0000000FF1CE}) (Version: 12.0.6612.1000 - Microsoft Corporation)
Delicious 7- Emilys True Love - Premium Edition (HKLM-x32\...\Delicious 7- Emilys True Love - Premium Edition1.0) (Version: 1.0 - Foxy Games)
Delicious 8 - Emilys Wonder Wedding (HKLM-x32\...\Delicious 8 - Emilys Wonder Wedding1.0) (Version: 1.0 - Foxy Games)
Drakensang Online (HKLM-x32\...\Drakensang Online) (Version:  - )
eBay Worldwide (HKLM-x32\...\{E0B19DF7-B1C7-4937-82C4-0E4B1E346965}) (Version: 2.1.0901 - OEM)
Emsisoft Anti-Malware 5.1 (HKLM-x32\...\Emsisoft Anti-Malware_is1) (Version: 5.1 - Emsi Software GmbH)
Escape from Lost Island (x32 Version: 2.2.0.94 - WildTangent) Hidden
eSobi v2 (HKLM-x32\...\InstallShield_{15D967B5-A4BE-42AE-9E84-64CD062B25AA}) (Version: 2.0.4.000274 - esobi Inc.)
eSobi v2 (x32 Version: 2.0.4.000274 - esobi Inc.) Hidden
FLV Media Player version 1.3 (HKLM-x32\...\{0E08BAC8-845B-4327-8CDB-4B0F8C9857A5}_is1) (Version: 1.3 - FLVMPlayer)
Game Channels (x32 Version: 1.2.6.0 - WildTangent, Inc.) Hidden
Google Chrome (HKLM-x32\...\Google Chrome) (Version: 39.0.2171.71 - Google Inc.)
Google Earth (HKLM-x32\...\{4D2A6330-2F8B-11E3-9C40-B8AC6F97B88E}) (Version: 7.1.2.2041 - Google)
Google Update Helper (x32 Version: 1.3.25.11 - Google Inc.) Hidden
Identity Card (HKLM-x32\...\Identity Card) (Version: 1.00.3002 - Acer Incorporated)
ImagXpress (x32 Version: 7.0.74.0 - Nero AG) Hidden
Intel® Graphics Media Accelerator Driver (HKLM\...\HDMI) (Version: 8.15.10.1892 - Intel Corporation)
Intel® Matrix Storage Manager (HKLM\...\{9068B2BE-D93A-4C0A-861C-5E35E2C0E09E}) (Version:  - Intel Corporation)
J2SE Runtime Environment 5.0 Update 17 (HKLM-x32\...\{3248F0A8-6813-11D6-A77B-00B0D0150170}) (Version: 1.5.0.170 - Sun Microsystems, Inc.)
Java 8 Update 25 (64-bit) (HKLM\...\{26A24AE4-039D-4CA4-87B4-2F86418025F0}) (Version: 8.0.250 - Oracle Corporation)
Java 8 Update 25 (HKLM-x32\...\{26A24AE4-039D-4CA4-87B4-2F83218025F0}) (Version: 8.0.250 - Oracle Corporation)
Java Auto Updater (x32 Version: 2.8.25.18 - Oracle Corporation) Hidden
Jewel Charm (x32 Version: 2.2.0.90 - WildTangent) Hidden
Launch Manager (HKLM-x32\...\LManager) (Version: 3.0.06 - Acer Inc.)
LSI HDA Modem (HKLM\...\LSI Soft Modem) (Version: 2.1.94 - LSI Corporation)
Malwarebytes Anti-Malware version 2.0.3.1025 (HKLM-x32\...\Malwarebytes Anti-Malware_is1) (Version: 2.0.3.1025 - Malwarebytes Corporation)
Microsoft .NET Framework 4.5.1 (HKLM\...\{92FB6C44-E685-45AD-9B20-CADF4CABA132} - 1033) (Version: 4.5.50938 - Microsoft Corporation)
Microsoft .NET Framework 4.5.1 (Version: 4.5.50938 - Microsoft Corporation) Hidden
Microsoft Application Error Reporting (Version: 12.0.6015.5000 - Microsoft Corporation) Hidden
Microsoft Choice Guard (x32 Version: 2.0.48.0 - Microsoft Corporation) Hidden
Microsoft Office 2007 Service Pack 3 (SP3) (HKLM-x32\...\{90120000-0030-0000-0000-0000000FF1CE}_ENTERPRISE_{6E107EB7-8B55-48BF-ACCB-199F86A2CD93}) (Version:  - Microsoft)
Microsoft Office 2007 Service Pack 3 (SP3) (x32 Version:  - Microsoft) Hidden
Microsoft Office Access MUI (English) 2007 (x32 Version: 12.0.6612.1000 - Microsoft Corporation) Hidden
Microsoft Office Access Setup Metadata MUI (English) 2007 (x32 Version: 12.0.6612.1000 - Microsoft Corporation) Hidden
Microsoft Office Enterprise 2007 (HKLM-x32\...\ENTERPRISE) (Version: 12.0.6612.1000 - Microsoft Corporation)
Microsoft Office Enterprise 2007 (x32 Version: 12.0.6612.1000 - Microsoft Corporation) Hidden
Microsoft Office Excel MUI (English) 2007 (x32 Version: 12.0.6612.1000 - Microsoft Corporation) Hidden
Microsoft Office File Validation Add-In (HKLM-x32\...\{90140000-2005-0000-0000-0000000FF1CE}) (Version: 14.0.5130.5003 - Microsoft Corporation)
Microsoft Office Groove MUI (English) 2007 (x32 Version: 12.0.6612.1000 - Microsoft Corporation) Hidden
Microsoft Office Groove Setup Metadata MUI (English) 2007 (x32 Version: 12.0.6612.1000 - Microsoft Corporation) Hidden
Microsoft Office InfoPath MUI (English) 2007 (x32 Version: 12.0.6612.1000 - Microsoft Corporation) Hidden
Microsoft Office Office 64-bit Components 2007 (Version: 12.0.6612.1000 - Microsoft Corporation) Hidden
Microsoft Office OneNote MUI (English) 2007 (x32 Version: 12.0.6612.1000 - Microsoft Corporation) Hidden
Microsoft Office Outlook MUI (English) 2007 (x32 Version: 12.0.6612.1000 - Microsoft Corporation) Hidden
Microsoft Office PowerPoint MUI (English) 2007 (x32 Version: 12.0.6612.1000 - Microsoft Corporation) Hidden
Microsoft Office PowerPoint Viewer 2007 (English) (HKLM-x32\...\{95120000-00AF-0409-0000-0000000FF1CE}) (Version: 12.0.6612.1000 - Microsoft Corporation)
Microsoft Office Proof (English) 2007 (x32 Version: 12.0.6612.1000 - Microsoft Corporation) Hidden
Microsoft Office Proof (French) 2007 (x32 Version: 12.0.6612.1000 - Microsoft Corporation) Hidden
Microsoft Office Proof (Spanish) 2007 (x32 Version: 12.0.6612.1000 - Microsoft Corporation) Hidden
Microsoft Office Proofing (English) 2007 (x32 Version: 12.0.4518.1014 - Microsoft Corporation) Hidden
Microsoft Office Proofing Tools 2007 Service Pack 3 (SP3) (x32 Version:  - Microsoft) Hidden
Microsoft Office Publisher MUI (English) 2007 (x32 Version: 12.0.6612.1000 - Microsoft Corporation) Hidden
Microsoft Office Shared 64-bit MUI (English) 2007 (Version: 12.0.6612.1000 - Microsoft Corporation) Hidden
Microsoft Office Shared 64-bit Setup Metadata MUI (English) 2007 (Version: 12.0.6612.1000 - Microsoft Corporation) Hidden
Microsoft Office Shared MUI (English) 2007 (x32 Version: 12.0.6612.1000 - Microsoft Corporation) Hidden
Microsoft Office Shared Setup Metadata MUI (English) 2007 (x32 Version: 12.0.6612.1000 - Microsoft Corporation) Hidden
Microsoft Office Suite Activation Assistant (HKLM-x32\...\{E50AE784-FABE-46DA-A1F8-7B6B56DCB22E}) (Version: 2.9 - Microsoft Corporation)
Microsoft Office Word MUI (English) 2007 (x32 Version: 12.0.6612.1000 - Microsoft Corporation) Hidden
Microsoft Silverlight (HKLM\...\{89F4137D-6C26-4A84-BDB8-2E5A4BB71E00}) (Version: 5.1.30514.0 - Microsoft Corporation)
Microsoft VC9 runtime libraries (x32 Version: 1.0.0 - AOL LLC) Hidden
Microsoft Visual C++ 2005 ATL Update kb973923 - x86 8.0.50727.4053 (HKLM-x32\...\{770657D0-A123-3C07-8E44-1C83EC895118}) (Version: 8.0.50727.4053 - Microsoft Corporation)
Microsoft Visual C++ 2005 Redistributable (HKLM-x32\...\{710f4c1c-cc18-4c49-8cbf-51240c89a1a2}) (Version: 8.0.61001 - Microsoft Corporation)
Microsoft Visual C++ 2005 Redistributable (HKLM-x32\...\{837b34e3-7c30-493c-8f6a-2b0f04e2912c}) (Version: 8.0.59193 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - KB2467174 - x86 9.0.30729.5570 (HKLM-x32\...\{86CE85E6-DBAC-3FFD-B977-E4B79F83C909}) (Version: 9.0.30729.5570 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.17 (HKLM\...\{8220EEFE-38CD-377E-8595-13398D740ACE}) (Version: 9.0.30729 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.6161 (HKLM\...\{5FCE6D76-F5DC-37AB-B2B8-22AB8CEDB1D4}) (Version: 9.0.30729.6161 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148 (HKLM-x32\...\{1F1C2DFC-2D24-3E06-BCB8-725134ADF989}) (Version: 9.0.30729.4148 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161 (HKLM-x32\...\{9BE518E6-ECC6-35A9-88E4-87755C07200F}) (Version: 9.0.30729.6161 - Microsoft Corporation)
Microsoft Visual C++ 2010  x64 Redistributable - 10.0.30319 (HKLM\...\{DA5E371C-6333-3D8A-93A4-6FD5B20BCC6E}) (Version: 10.0.30319 - Microsoft Corporation)
Microsoft Works (HKLM-x32\...\{67E03279-F703-408F-B4BF-46B5FC8D70CD}) (Version: 9.7.0621 - Microsoft Corporation)
MSVCRT (x32 Version: 14.0.1468.721 - Microsoft) Hidden
MSXML 4.0 SP2 (KB954430) (HKLM-x32\...\{86493ADD-824D-4B8E-BD72-8C5DCDC52A71}) (Version: 4.20.9870.0 - Microsoft Corporation)
MSXML 4.0 SP2 (KB973688) (HKLM-x32\...\{F662A8E6-F4DC-41A2-901E-8C11F044BDEC}) (Version: 4.20.9876.0 - Microsoft Corporation)
My DSC (HKLM-x32\...\{225AF9A1-B556-88D5-94AA-0010B5426419}) (Version:  - )
MyWinLocker (HKLM-x32\...\{68301905-2DEA-41CE-A4D4-E8B443B099BA}) (Version: 3.1.76.0 - Egis Technology Inc.)
neroxml (x32 Version: 1.0.0 - Nero AG) Hidden
NTI Backup Now 5 (HKLM-x32\...\InstallShield_{12EFA1A4-AC3B-443C-8143-237EDE760403}) (Version: 5.1.2.627 - NewTech Infosystems)
NTI Backup Now Standard (x32 Version: 5.1.2.627 - NewTech Infosystems) Hidden
NTI Media Maker 8 (HKLM-x32\...\InstallShield_{2413930C-8309-47A6-BC61-5EF27A4222BC}) (Version: 8.0.12.6623 - NewTech Infosystems)
NTI Media Maker 8 (x32 Version: 8.0.12.6623 - NewTech Infosystems) Hidden
Potion Bar (x32 Version: 2.2.0.94 - WildTangent) Hidden
Print Artist Platinum 24 (HKLM-x32\...\{7568CBAC-FC7F-4EE9-8CAC-B4274FC93B4E}) (Version: 24.0.1.25 - Nova Development)
Privacy SafeGuard version 1.1 (HKLM\...\{B820C985-D9F1-45B5-A7F5-0C5863CBEA04}_is1) (Version: 1.1 - Privacy SafeGuard)
QuickTime 7 (HKLM-x32\...\{3D2CBC2C-65D4-4463-87AB-BB2C859C1F3E}) (Version: 7.76.80.95 - Apple Inc.)
Realtek High Definition Audio Driver (HKLM-x32\...\{F132AF7F-7BCA-4EDE-8A7C-958108FE7DBC}) (Version: 6.0.1.5911 - Realtek Semiconductor Corp.)
Realtek USB 2.0 Card Reader (HKLM-x32\...\{96AE7E41-E34E-47D0-AC07-1091A8127911}) (Version: 6.1.7100.30093 - Realtek Semiconductor Corp.)
Speccy (HKLM\...\Speccy) (Version: 1.23 - Piriform)
Spybot - Search & Destroy (HKLM-x32\...\{B4092C6D-E886-4CB2-BA68-FE5A99D31DE7}_is1) (Version: 2.4.40 - Safer-Networking Ltd.)
swMSM (x32 Version: 12.0.0.1 - Adobe Systems, Inc) Hidden
The Sims 2 (HKLM-x32\...\{6E7DD182-9FC6-4651-0095-2E666CC6AF35}) (Version:  - )
The Sims 2 Family Fun Stuff (HKLM-x32\...\{6BDD9CE6-D0A6-478A-BAD3-BA6945E89EB0}) (Version:  - )
The Sims 2 Nightlife (HKLM-x32\...\{F7529650-B9DB-481B-0089-A2AC3C2821C1}) (Version:  - )
The Sims 2 Open For Business (HKLM-x32\...\{7B3577F5-1D82-4C9B-008B-69D026FD8BCA}) (Version:  - )
The Sims 2 Pets (HKLM-x32\...\{4817189D-1785-4627-A33C-39FD90919300}) (Version:  - )
The Sims 2 University (HKLM-x32\...\{8FD3F4BA-A4A6-4380-00A6-CC6853AB2DC2}) (Version:  - )
The Sims™ 2 Apartment Life (HKLM-x32\...\{B6F5B704-06D3-4687-90F3-6195304AD755}) (Version:  - Electronic Arts)
The Sims™ 2 Bon Voyage (HKLM-x32\...\{F248ADFA-64E0-4b03-8A83-059078BED6A0}) (Version:  - Electronic Arts)
The Sims™ 2 Celebration! Stuff (HKLM-x32\...\{EAA38532-7AD0-4f78-918A-4F4F02096ECE}) (Version:  - )
The Sims™ 2 FreeTime (HKLM-x32\...\{87F6C83D-F949-4d14-B5CB-DC8C75F8932D}) (Version:  - Electronic Arts)
The Sims™ 2 H&M® Fashion Stuff (HKLM-x32\...\{84DDE556-43EF-43ed-B2DF-37AF9E5DDD75}) (Version:  - )
The Sims™ 2 IKEA® Home Stuff (HKLM-x32\...\{6E17F9751-F056-4335-B718-8AF1B1092AFB}) (Version:  - Electronic Arts)
The Sims™ 2 Kitchen & Bath Interior Design Stuff (HKLM-x32\...\{6522C636-B04C-4333-9BEB-9E0C0B6350D6}) (Version:  - Electronic Arts)
The Sims™ 2 Mansion and Garden Stuff (HKLM-x32\...\{1A2A15C2-6780-49c1-B296-503230E9DE00}) (Version:  - Electronic Arts)
The Sims™ 2 Seasons (HKLM-x32\...\{DFEF49D9-FC95-4301-99B9-2FB91C6ABA06}) (Version:  - )
The Sims™ 2 Teen Style Stuff (HKLM-x32\...\{5C648FDB-0138-4619-B66E-230EF53E8E2C}) (Version:  - Electronic Arts)
Update for 2007 Microsoft Office System (KB967642) (HKLM-x32\...\{90120000-0030-0000-0000-0000000FF1CE}_ENTERPRISE_{C444285D-5E4F-48A4-91DD-47AAAA68E92D}) (Version:  - Microsoft)
Update for Microsoft Office 2007 Help for Common Features (KB963673) (HKLM-x32\...\{90120000-006E-0409-0000-0000000FF1CE}_ENTERPRISE_{AB365889-0395-4FAD-B702-CA5985D53D42}) (Version:  - Microsoft)
Update for Microsoft Office 2007 suites (KB2596620) 32-Bit Edition (HKLM-x32\...\{90120000-0030-0000-0000-0000000FF1CE}_ENTERPRISE_{A024FC7B-77DE-45DE-A058-1C049A17BFB3}) (Version:  - Microsoft)
Update for Microsoft Office 2007 suites (KB2767849) 32-Bit Edition (HKLM-x32\...\{90120000-002A-0000-1000-0000000FF1CE}_ENTERPRISE_{CB68A5B0-3508-4193-AEB9-AF636DAECE0F}) (Version:  - Microsoft)
Update for Microsoft Office 2007 suites (KB2767849) 32-Bit Edition (HKLM-x32\...\{90120000-0030-0000-0000-0000000FF1CE}_ENTERPRISE_{CB68A5B0-3508-4193-AEB9-AF636DAECE0F}) (Version:  - Microsoft)
Update for Microsoft Office 2007 suites (KB2767916) 32-Bit Edition (HKLM-x32\...\{90120000-0030-0000-0000-0000000FF1CE}_ENTERPRISE_{E9A82945-BA29-4EE8-8F2A-2F49545E9CF2}) (Version:  - Microsoft)
Update for Microsoft Office Access 2007 Help (KB963663) (HKLM-x32\...\{90120000-0015-0409-0000-0000000FF1CE}_ENTERPRISE_{6B76A18A-AA1E-42AB-A7AD-6C84BBB43987}) (Version:  - Microsoft)
Update for Microsoft Office Excel 2007 Help (KB963678) (HKLM-x32\...\{90120000-0016-0409-0000-0000000FF1CE}_ENTERPRISE_{199DF7B6-169C-448C-B511-1054101BE9C9}) (Version:  - Microsoft)
Update for Microsoft Office Infopath 2007 Help (KB963662) (HKLM-x32\...\{90120000-0044-0409-0000-0000000FF1CE}_ENTERPRISE_{716B81B8-B13C-41DF-8EAC-7A2F656CAB63}) (Version:  - Microsoft)
Update for Microsoft Office OneNote 2007 Help (KB963670) (HKLM-x32\...\{90120000-00A1-0409-0000-0000000FF1CE}_ENTERPRISE_{2744EF05-38E1-4D5D-B333-E021EDAEA245}) (Version:  - Microsoft)
Update for Microsoft Office Outlook 2007 (KB2687404) 32-Bit Edition (HKLM-x32\...\{90120000-001A-0409-0000-0000000FF1CE}_ENTERPRISE_{ED38F8A3-4F61-494E-8BCA-E3AC7760C924}) (Version:  - Microsoft)
Update for Microsoft Office Outlook 2007 (KB2863811) 32-Bit Edition (HKLM-x32\...\{90120000-0030-0000-0000-0000000FF1CE}_ENTERPRISE_{53DEC068-4690-4F6B-9946-7D21EF02236B}) (Version:  - Microsoft)
Update for Microsoft Office Outlook 2007 Help (KB963677) (HKLM-x32\...\{90120000-001A-0409-0000-0000000FF1CE}_ENTERPRISE_{0451F231-E3E3-4943-AB9F-58EB96171784}) (Version:  - Microsoft)
Update for Microsoft Office Outlook 2007 Junk Email Filter (KB2899525) 32-Bit Edition (HKLM-x32\...\{90120000-0030-0000-0000-0000000FF1CE}_ENTERPRISE_{B6160A7F-1EDB-4ED7-96DD-CF6F83DB347A}) (Version:  - Microsoft)
Update for Microsoft Office PowerPoint 2007 (KB2597972) 32-Bit Edition (HKLM-x32\...\{90120000-0030-0000-0000-0000000FF1CE}_ENTERPRISE_{7B9D2746-D03B-442B-A691-90B748E316B4}) (Version:  - Microsoft)
Update for Microsoft Office Powerpoint 2007 Help (KB963669) (HKLM-x32\...\{90120000-0018-0409-0000-0000000FF1CE}_ENTERPRISE_{397B1D4F-ED7B-4ACA-A637-43B670843876}) (Version:  - Microsoft)
Update for Microsoft Office Publisher 2007 Help (KB963667) (HKLM-x32\...\{90120000-0019-0409-0000-0000000FF1CE}_ENTERPRISE_{2E40DE55-B289-4C8B-8901-5D369B16814F}) (Version:  - Microsoft)
Update for Microsoft Office Script Editor Help (KB963671) (HKLM-x32\...\{90120000-006E-0409-0000-0000000FF1CE}_ENTERPRISE_{CD11C6A2-FFC6-4271-8EAB-79C3582F505C}) (Version:  - Microsoft)
Update for Microsoft Office Word 2007 Help (KB963665) (HKLM-x32\...\{90120000-001B-0409-0000-0000000FF1CE}_ENTERPRISE_{80E762AA-C921-4839-9D7D-DB62A72C0726}) (Version:  - Microsoft)
Update Installer for WildTangent Games App (x32 Version:  - WildTangent) Hidden
VC80CRTRedist - 8.0.50727.6195 (x32 Version: 1.2.0 - DivX, Inc) Hidden
WebEx Support Manager for Internet Explorer (HKLM-x32\...\{C34FAEF3-4241-4C4E-9CFF-7BBD8BCEABE7}) (Version: 6.5.47 - WebEx Communications Inc.)
Welcome Center (HKLM-x32\...\Acer Welcome Center) (Version: 1.00.3008 - Acer Incorporated)
Where's Waldo The Fantastic Journey (x32 Version: 2.2.0.90 - WildTangent) Hidden
WildTangent Games App (HKLM-x32\...\{70B446D1-E03B-4ab0-9B3C-0832142C9AA8}.WildTangent Games App-acer) (Version: 4.0.11.7 - WildTangent)
WinDFT (HKLM-x32\...\{065F384A-5C64-4532-814A-A24BA5374503}) (Version: 1.0.0 - HGST)
Windows Live Call (x32 Version: 14.0.8117.0416 - Microsoft Corporation) Hidden
Windows Live Communications Platform (x32 Version: 14.0.8117.416 - Microsoft Corporation) Hidden
Windows Live Essentials (HKLM-x32\...\WinLiveSuite_Wave3) (Version: 14.0.8117.0416 - Microsoft Corporation)
Windows Live Essentials (x32 Version: 14.0.8117.416 - Microsoft Corporation) Hidden
Windows Live Messenger (x32 Version: 14.0.8117.0416 - Microsoft Corporation) Hidden
Windows Live OneCare safety scanner (HKLM-x32\...\Windows Live OneCare safety scanner) (Version:  - Microsoft Corporation)
Windows Live OneCare safety scanner (x32 Version: 1.0.0.0 - Microsoft Corporation) Hidden
Windows Live Sign-in Assistant (HKLM-x32\...\{45338B07-A236-4270-9A77-EBB4115517B5}) (Version: 5.000.818.5 - Microsoft Corporation)
Windows Live Sync (HKLM-x32\...\{84EBDF39-4B33-49D7-A0BD-EB6E2C4E81C1}) (Version: 14.0.8089.726 - Microsoft Corporation)
Windows Live Upload Tool (HKLM-x32\...\{205C6BDD-7B73-42DE-8505-9A093F35A238}) (Version: 14.0.8014.1029 - Microsoft Corporation)
WinRAR archiver (HKLM\...\WinRAR archiver) (Version:  - )

 

========================= Memory info: ===================================

Percentage of memory in use: 48%
Total physical RAM: 3000.93 MB
Available physical RAM: 1552.89 MB
Total Pagefile: 6000.03 MB
Available Pagefile: 3921.91 MB
Total Virtual: 4095.88 MB
Available Virtual: 3980.05 MB

 

========================= Partitions: =====================================

1 Drive c: (ACER) (Fixed) (Total:286.27 GB) (Free:88.36 GB) NTFS

 

========================= Users: ========================================

User accounts for \\CRM-PC

Administrator            crm                      Guest                   

**** End of log ****

 

 

Speccy Report

 

http://speccy.piriform.com/results/czHiikPePbcLAQbtqIDf6do


Edited by hamluis, 02 December 2014 - 03:51 PM.


#6 hamluis

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Posted 02 December 2014 - 04:59 PM

Well...I would not install both Avast and Emsisoft AntiMalware, since I consider both to be AV programs running scans all the time.  The general rule is NOT to install two AVs that scan realtime...the result typically is unnecessary problems.  Additionally...the version Emsisoft you have installed appears only to be a trial version and it's a trial version that is badly outdated (current version is 9, I believe).  I would uninstall the Emsisoft product.

 

Worth a look:  http://www.bleepingcomputer.com/forums/t/517402/which-antivirus-and-malware-programs-should-i-use-together/?p=3232797

 

STOP 7A, Kernel Data InPage Errors are hard to pin down, since they may arise from many situations...including malware, file corruption, drivers, hardware, etc.  You seem to have a definite problem with ASPI32, with incompatibility being cited...that may be related to your backup software, it may not.. More Info .  I see that you also have Daemon Tools Lite installed and I would guess that it might be the source of your ASPI32 errors...it's known to be problematical on some systems.

 

I would uninstall Spybot (it's better days are over) and substitute SUPERAntiSpyware for it.

 

12/2/2014 5:20 AM;: Jelbrus Secure Web Task

 

Above appears to be malware item...not sure why it is reflected as a scheduled task on your system.

 

After making the changes noted above...I would run the chkdsk /r command.  I would follow that with running the sfc /scannow command.  Then, I would hope for the best :).

 

Chkdsk From Command Prompt, Win 7 - http://www.bleepingcomputer.com/forums/t/496613/contextmenu-is-causing-explorerexe-to-crash/?p=3067880

 

SFC -SCANNOW Run in Command Prompt at Boot - Windows 7 Forums - http://www.sevenforums.com/tutorials/139810-sfc-scannow-run-command-prompt-boot.html

 

Louis



#7 Jena054

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Posted 03 December 2014 - 06:05 AM

Everything is changed except the Jelbrus task. Can I remove that somehow? I did not see if on the system configuration screen and did not find it during a search on the system.

 

Check disk came back fine.

 

SFC came back good with 'no integrity violations found'

 

Thank you for all the help; it's very appreciated!



#8 hamluis

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Posted 06 December 2014 - 01:42 PM

https://social.technet.microsoft.com/Forums/windows/en-US/61f3900b-6572-4ccf-b33c-1b919044e40f/scheduled-tasks-phyiscal-location

 

Are the BSODs occurring now?

 

Louis



#9 Jena054

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Posted 09 December 2014 - 07:33 AM

Thanks! Found it and got rid of it; except it was a file that made Chrome work? Chrome would not open after that so I had to uninstall and reinstall a new version again.

 

BSODs are still reoccurring but it seems to only be when I try to sleep mode the computer. The screen will go blank but everything keeps running; the blue screen pops up (with that same error code) and it and the fans stay running until I hit the power button.



#10 hamluis

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Posted 09 December 2014 - 01:37 PM

Sleep mode/hibernation problems...are soemtimes related to video driver issues, IIRC.

 

In any case, uninstalling/reinstalling the video drivers cannot do any harm.

 

Louis






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