I am using Windows XP on a Dell desktop computer with a Dell V505 printer.
The printer is stuck in "on" position and I can't get it cleared. The settings panel on the printer has an "error" message in the display screen but screen is dark. There is a highlighted "wifi" logo with an exclamation point displayed right beside the screen. I am connected to a WiFi via an USB adapter. It does seem like the problem started after I was using the WiFi for a few days.
I called Dell; however, the warranty is up so they wanted me to pay money to have them fix it. REFUSE!
The printer and computer do communicate; but that's one of the error messages that comes up on the computer moniter. Others are "paper jam" and "printer is busy."
I've tried detaching and reattaching the power and printer cords, turning my computer off and on but nothing clears it. The printer power will not turn off unless I unplug it.
I hope someone out there has the answer for me.
Thanks in advance,