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#1 ljbrenda


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Posted 28 November 2014 - 09:09 PM

I have a Dell desktop with Windows 7, and I am unable to log in. When I try to log in, it doesn't recognize my face or my husband's. We didn't set up FastAccess and don't know how it became activated. If I try to log in with my password, the computer shuts down. I can't get past the log in screen, so trying to uninstall isn't an option. I have gotten past the log in screen once and completed a diagnostic that indicated that the system was fine. Any suggestions?

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#2 ElfBane


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Posted 29 November 2014 - 05:20 AM

FastAccess is a Dell exclusive app. This site may help you ... http://www.sensiblevision.com/en-us/support/dellsupport.aspx .

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