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Mouse Issue (caused by internal hardware?)


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#1 Lukeyslife

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Posted 27 November 2014 - 06:13 PM

Hey everyone,

 

I have had an ongoing problem regarding mouse peripherals, the problem has been ongoing for about a year and a half.

 

Basically any mouse that I use on my computer, the tracking doesn't feel right; now I mostly play games so this is important but it also affects Windows 7.

 

The reason why this is posted in internal hardware is because I believe something may be conflicting or not working correctly, I have reinstalled Windows 7 and graphics drivers along with mouse drivers and various other fixes. But none have worked, it's not any acceleration but it feels like a constant "smoothing" no matter whether my DPI or sensitivity is low or high.  

 

It does feel much better in safe mode however, which I have read could be software but I still don't see how. I blame hardware as I have basically checked everything to do with software, the mice themselves, sensitivities and all of that 100% now. I have probably tried absolutely everything in that department.

 

is there anything I can try on my PC or check, which may fix this issue?

 

I can add more details upon request.

 

Many Thanks,

 

Luke



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#2 ElfBane

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Posted 28 November 2014 - 03:21 AM

What kind of mouse are you using?

What kind of surface are tracking over?

Wireless or wired?



#3 Lukeyslife

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Posted 28 November 2014 - 04:55 AM

I am using the RAT 3 mouse by Madcatz, I own a Gigabyte M6900 + a Perixx MX2000IIB all with the same problem,

 

I have 3 different mouse pads, razer goliathus speed, razer sphinx, madcatz Glide. two are cloth based one is plastic.

 

All of my mice are wired



#4 ElfBane

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Posted 28 November 2014 - 05:10 AM

In the Device Manager, do you have any exclams or ? marks in the HID section?



#5 Lukeyslife

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Posted 28 November 2014 - 05:25 AM

I don't have any in that section, but there are two exclams in "other devices"

 

one is "Universal Serial Bus (USB) Controller, and the other is an "Unknown Device"



#6 ElfBane

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Posted 28 November 2014 - 06:25 AM

Since your mice are all USB, you may want to look into updating the USB Controller driver... see this http://www.tomshardware.com/forum/63946-63-universal-serial-controller .

 

If you want to t/s the Unknown Device fault, this link may help http://answers.microsoft.com/en-us/windows/forum/windows_7-hardware/how-to-troubleshoot-unknown-devices-that-are/d3f38bce-2e52-e011-8dfc-68b599b31bf5 .



#7 Lukeyslife

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Posted 29 November 2014 - 05:59 PM

Hi elf, 

 

thanks very much for the feedback, unfortunately I tried to update my Bios and it was wiped as the update wouldn't work.

 

I am waiting for a new Bios chip, with the new software installed hopefully that might help.

 

Thanks very much 






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