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Black screen (my screen is not spoilt)

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#1 MrFren


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Posted 27 November 2014 - 08:54 AM

Hi all, I'm currently experiencing a black / blank screen after the dell logo (my notebook is Dell).

I have tired booting into safe mode by F8 but to no avail since im on windows 8.1.

i have tired to reset the residue power as well.

i have tried to crtl alt del but it wont respond.

I can't take out the battery since it is internal as well.

however the black screen allows me to see my cursor.

Any solutions out there?

Video :

And it will just stay blank after that for unlimited amount of time.

Edited by MrFren, 27 November 2014 - 09:30 AM.

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#2 ElfBane


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Posted 28 November 2014 - 03:39 AM

Welcome to BC!

This may help ... http://www.7tutorials.com/5-ways-boot-safe-mode-windows-8-windows-81 .

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