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Hi I think I'm infected- can someone please help?!


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11 replies to this topic

#1 Nick_593

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Posted 27 November 2014 - 07:30 AM

Hi I think I'm infected- can someone please help?!

 

Internet running extremely slow. I've tried running JRT.exe but receive message 'non 7z archive'? What does this mean?..

 

Please help!



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#2 Condobloke

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Posted 27 November 2014 - 03:17 PM

Follow the directions carefully...shutdown AV, run as admin etc ect....

 

Please download Junkware Removal Tool to your desktop.

  • Shut down your protection software now to avoid potential conflicts.
  • Run the tool by double-clicking it. If you are using Windows Vista, 7, or 8; instead of double-clicking, right-mouse click JRT.exe and select "Run as Administrator".
  • The tool will open and start scanning your system.
  • Please be patient as this can take a while to complete depending on your system's specifications.
  • On completion, a log (JRT.txt) is saved to your desktop and will automatically open.
  • Post the contents of JRT.txt into your next message.

Condobloke ...Outback Australian  

 

fed up with Windows antics...??....LINUX IS THE ANSWER....I USE LINUX MINT 18.3  EXCLUSIVELY.

 

Microsoft gives you Windows, Linux gives you the whole house...

It has been said that time heals all wounds. I don't agree. The wounds remain. Time - the mind, protecting its sanity - covers them with some scar tissue and the pain lessens, but it is never gone. Rose Kennedy

#3 Condobloke

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Posted 27 November 2014 - 03:24 PM

Then...

 

Download Security Check from here and save it to your Desktop.

  • Double-click SecurityCheck.exe
  • Follow the onscreen instructions inside of the black box.
  • A Notepad document should open automatically called checkup.txt; please post the contents of that document.

 

Please download MiniToolBox and run it.

Checkmark following boxes:

  • Report IE Proxy Settings
  • Report FF Proxy Settings
  • List content of Hosts
  • List IP configuration
  • List Winsock Entries
  • List last 10 Event Viewer log
  • List Installed Programs
  • List Devices (do NOT change any settings here)
  • List Users, Partitions and Memory size
  • List Restore Points

 

 

Then.....update MALWAREBYTES......run a threat scan, and post the log here as well

 

 

Download Temp File Cleaner (TFC)
Alternate download: http://www.itxassociates.com/OT-Tools/TFC.exe
Double click on TFC.exe to run the program.
Click on Start button to begin cleaning process.
TFC will close all running programs, and it may ask you to restart computer.

 

 

Please download Rkill (courtesy of BleepingComputer.com) to your desktop.
There are 2 different versions. If one of them won't run then download and try to run the other one.
You only need to get one of these to run, not all of them. You may get warnings from your antivirus about this tool, ignore them or shutdown your antivirus.

rKill.exe: http://www.bleepingcomputer.com/download/rkill/dl/10/
iExplore.exe (renamed rKill.exe): http://www.bleepingcomputer.com/download/rkill/dl/11/
 

  • Double-click on the Rkill desktop icon to run the tool.
  • If using Vista or Windows 7 right-click on it and choose Run As Administrator.
  • A black DOS box will briefly flash and then disappear. This is normal and indicates the tool ran successfully.
  • If not, delete the file, then download and use the one provided in Link 2.
  • Do not reboot until instructed.
  • If the tool does not run from any of the links provided, please let me know.

 

 

 

Please download AdwCleaner by Xplode onto your desktop.

  • Close all open programs and internet browsers.
  • Double click on adwcleaner.exe to run the tool.
  • Click on Scan button.
  • When the scan has finished click on Clean button.
  • Your computer will be rebooted automatically. A text file will open after the restart.
  • Please post the contents of that logfile with your next reply.
  • You can find the logfile at C:\AdwCleaner[S1].txt as well.

 

 


Condobloke ...Outback Australian  

 

fed up with Windows antics...??....LINUX IS THE ANSWER....I USE LINUX MINT 18.3  EXCLUSIVELY.

 

Microsoft gives you Windows, Linux gives you the whole house...

It has been said that time heals all wounds. I don't agree. The wounds remain. Time - the mind, protecting its sanity - covers them with some scar tissue and the pain lessens, but it is never gone. Rose Kennedy

#4 Nick_593

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Posted 28 November 2014 - 02:21 AM

Do I need to post the logs?



#5 Nick_593

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Posted 28 November 2014 - 03:08 AM

MiniToolBox by Farbar  Version: 21-07-2014
Ran by Nico (administrator) on 28-11-2014 at 06:42:18
Running from "C:\Users\Nico\Desktop\Anti Virus New (10.14)"
Microsoft Windows 8  (X64)
Boot Mode: Normal
***************************************************************************
 
========================= Flush DNS: ===================================
 
Windows IP Configuration
 
Successfully flushed the DNS Resolver Cache.
 
========================= IE Proxy Settings: ============================== 
 
Proxy is not enabled.
No Proxy Server is set.
 
"Reset IE Proxy Settings": IE Proxy Settings were reset.
========================= Hosts content: =================================
 
 
 
========================= IP Configuration: ================================
 
Intel® Centrino® Wireless-N 2230 = WiFi (Connected)
Realtek PCIe GBE Family Controller = Ethernet (Media disconnected)
 
 
# ----------------------------------
# IPv4 Configuration
# ----------------------------------
pushd interface ipv4
 
reset
set global icmpredirects=enabled
set interface interface="Local Area Connection* 9" forwarding=enabled advertise=enabled nud=enabled ignoredefaultroutes=disabled
set interface interface="Ethernet" forwarding=enabled advertise=enabled nud=enabled ignoredefaultroutes=disabled
set interface interface="WiFi" forwarding=enabled advertise=enabled nud=enabled ignoredefaultroutes=disabled
set interface interface="Bluetooth Network Connection" forwarding=enabled advertise=enabled nud=enabled ignoredefaultroutes=disabled
set interface interface="Local Area Connection* 12" forwarding=enabled advertise=enabled nud=enabled ignoredefaultroutes=disabled
 
 
popd
# End of IPv4 configuration
 
 
 
Windows IP Configuration
 
   Host Name . . . . . . . . . . . . : Nicks-PC
   Primary Dns Suffix  . . . . . . . : 
   Node Type . . . . . . . . . . . . : Hybrid
   IP Routing Enabled. . . . . . . . : No
   WINS Proxy Enabled. . . . . . . . : No
 
Wireless LAN adapter Local Area Connection* 12:
 
   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . : 
   Description . . . . . . . . . . . : Microsoft Wi-Fi Direct Virtual Adapter
   Physical Address. . . . . . . . . : 84-A6-C8-72-A1-E7
   DHCP Enabled. . . . . . . . . . . : Yes
   Autoconfiguration Enabled . . . . : Yes
 
Wireless LAN adapter WiFi:
 
   Connection-specific DNS Suffix  . : 
   Description . . . . . . . . . . . : Intel® Centrino® Wireless-N 2230
   Physical Address. . . . . . . . . : 84-A6-C8-72-A1-E6
   DHCP Enabled. . . . . . . . . . . : Yes
   Autoconfiguration Enabled . . . . : Yes
   Link-local IPv6 Address . . . . . : fe80::1149:4025:3716:dace%13(Preferred) 
   IPv4 Address. . . . . . . . . . . : 192.168.0.3(Preferred) 
   Subnet Mask . . . . . . . . . . . : 255.255.255.0
   Lease Obtained. . . . . . . . . . : 27 November 2014 20:06:40
   Lease Expires . . . . . . . . . . : 29 November 2014 06:29:17
   Default Gateway . . . . . . . . . : 192.168.0.1
   DHCP Server . . . . . . . . . . . : 192.168.0.1
   DHCPv6 IAID . . . . . . . . . . . : 210020040
   DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-1B-91-86-52-84-34-97-19-12-4E
   DNS Servers . . . . . . . . . . . : 192.168.0.1
   NetBIOS over Tcpip. . . . . . . . : Enabled
 
Ethernet adapter Ethernet:
 
   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . : 
   Description . . . . . . . . . . . : Realtek PCIe GBE Family Controller
   Physical Address. . . . . . . . . : 84-34-97-19-12-4E
   DHCP Enabled. . . . . . . . . . . : Yes
   Autoconfiguration Enabled . . . . : Yes
 
Tunnel adapter Local Area Connection* 13:
 
   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . : 
   Description . . . . . . . . . . . : Microsoft 6to4 Adapter
   Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
   DHCP Enabled. . . . . . . . . . . : No
   Autoconfiguration Enabled . . . . : Yes
 
Tunnel adapter isatap.{023C7BB3-77D1-448B-9D72-FACE0D733A47}:
 
   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . : 
   Description . . . . . . . . . . . : Microsoft ISATAP Adapter #2
   Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
   DHCP Enabled. . . . . . . . . . . : No
   Autoconfiguration Enabled . . . . : Yes
 
Tunnel adapter Local Area Connection* 14:
 
   Connection-specific DNS Suffix  . : 
   Description . . . . . . . . . . . : Teredo Tunneling Pseudo-Interface
   Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
   DHCP Enabled. . . . . . . . . . . : No
   Autoconfiguration Enabled . . . . : Yes
   IPv6 Address. . . . . . . . . . . : 2001:0:9d38:90d7:ce:3a:3f57:fffc(Preferred) 
   Link-local IPv6 Address . . . . . : fe80::ce:3a:3f57:fffc%21(Preferred) 
   Default Gateway . . . . . . . . . : ::
   NetBIOS over Tcpip. . . . . . . . : Disabled
DNS request timed out.
    timeout was 2 seconds.
Server:  UnKnown
Address:  192.168.0.1
 
Name:    google.com
Addresses:  2a00:1450:4009:800::1003
 74.125.230.72
 74.125.230.66
 74.125.230.65
 74.125.230.68
 74.125.230.78
 74.125.230.70
 74.125.230.69
 74.125.230.71
 74.125.230.73
 74.125.230.67
 74.125.230.64
 
 
Pinging google.com [74.125.230.78] with 32 bytes of data:
Request timed out.
Reply from 74.125.230.78: bytes=32 time=54ms TTL=57
 
Ping statistics for 74.125.230.78:
    Packets: Sent = 2, Received = 1, Lost = 1 (50% loss),
Approximate round trip times in milli-seconds:
    Minimum = 54ms, Maximum = 54ms, Average = 54ms
DNS request timed out.
    timeout was 2 seconds.
Server:  UnKnown
Address:  192.168.0.1
 
DNS request timed out.
    timeout was 2 seconds.
Name:    yahoo.com
Addresses:  98.139.183.24
 98.138.253.109
 206.190.36.45
 
 
Pinging yahoo.com [206.190.36.45] with 32 bytes of data:
Reply from 206.190.36.45: bytes=32 time=182ms TTL=47
Reply from 206.190.36.45: bytes=32 time=193ms TTL=47
 
Ping statistics for 206.190.36.45:
    Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
    Minimum = 182ms, Maximum = 193ms, Average = 187ms
 
Pinging 127.0.0.1 with 32 bytes of data:
Reply from 127.0.0.1: bytes=32 time<1ms TTL=128
Reply from 127.0.0.1: bytes=32 time<1ms TTL=128
 
Ping statistics for 127.0.0.1:
    Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
    Minimum = 0ms, Maximum = 0ms, Average = 0ms
===========================================================================
Interface List
 17...84 a6 c8 72 a1 e7 ......Microsoft Wi-Fi Direct Virtual Adapter
 13...84 a6 c8 72 a1 e6 ......Intel® Centrino® Wireless-N 2230
 12...84 34 97 19 12 4e ......Realtek PCIe GBE Family Controller
  1...........................Software Loopback Interface 1
 16...00 00 00 00 00 00 00 e0 Microsoft 6to4 Adapter
 19...00 00 00 00 00 00 00 e0 Microsoft ISATAP Adapter #2
 21...00 00 00 00 00 00 00 e0 Teredo Tunneling Pseudo-Interface
===========================================================================
 
IPv4 Route Table
===========================================================================
Active Routes:
Network Destination        Netmask          Gateway       Interface  Metric
          0.0.0.0          0.0.0.0      192.168.0.1      192.168.0.3     30
        127.0.0.0        255.0.0.0         On-link         127.0.0.1    306
        127.0.0.1  255.255.255.255         On-link         127.0.0.1    306
  127.255.255.255  255.255.255.255         On-link         127.0.0.1    306
      192.168.0.0    255.255.255.0         On-link       192.168.0.3    286
      192.168.0.3  255.255.255.255         On-link       192.168.0.3    286
    192.168.0.255  255.255.255.255         On-link       192.168.0.3    286
        224.0.0.0        240.0.0.0         On-link         127.0.0.1    306
        224.0.0.0        240.0.0.0         On-link       192.168.0.3    286
  255.255.255.255  255.255.255.255         On-link         127.0.0.1    306
  255.255.255.255  255.255.255.255         On-link       192.168.0.3    286
===========================================================================
Persistent Routes:
  None
 
IPv6 Route Table
===========================================================================
Active Routes:
 If Metric Network Destination      Gateway
 21    306 ::/0                     On-link
  1    306 ::1/128                  On-link
 21    306 2001::/32                On-link
 21    306 2001:0:9d38:90d7:ce:3a:3f57:fffc/128
                                    On-link
 13    286 fe80::/64                On-link
 21    306 fe80::/64                On-link
 21    306 fe80::ce:3a:3f57:fffc/128
                                    On-link
 13    286 fe80::1149:4025:3716:dace/128
                                    On-link
  1    306 ff00::/8                 On-link
 21    306 ff00::/8                 On-link
 13    286 ff00::/8                 On-link
===========================================================================
Persistent Routes:
  None
========================= Winsock entries =====================================
 
Catalog5 01 C:\Windows\SysWOW64\napinsp.dll [52224] (Microsoft Corporation)
Catalog5 02 C:\Windows\SysWOW64\pnrpnsp.dll [67584] (Microsoft Corporation)
Catalog5 03 C:\Windows\SysWOW64\pnrpnsp.dll [67584] (Microsoft Corporation)
Catalog5 04 C:\Windows\SysWOW64\NLAapi.dll [55296] (Microsoft Corporation)
Catalog5 05 C:\Windows\SysWOW64\mswsock.dll [289280] (Microsoft Corporation)
Catalog5 06 C:\Windows\SysWOW64\winrnr.dll [21504] (Microsoft Corporation)
Catalog5 07 C:\Windows\SysWOW64\wshbth.dll [50688] (Microsoft Corporation)
Catalog5 08 C:\Program Files (x86)\Bonjour\mdnsNSP.dll [121704] (Apple Inc.)
Catalog9 01 C:\Windows\SysWOW64\mswsock.dll [289280] (Microsoft Corporation)
Catalog9 02 C:\Windows\SysWOW64\mswsock.dll [289280] (Microsoft Corporation)
Catalog9 03 C:\Windows\SysWOW64\mswsock.dll [289280] (Microsoft Corporation)
Catalog9 04 C:\Windows\SysWOW64\mswsock.dll [289280] (Microsoft Corporation)
Catalog9 05 C:\Windows\SysWOW64\mswsock.dll [289280] (Microsoft Corporation)
Catalog9 06 C:\Windows\SysWOW64\mswsock.dll [289280] (Microsoft Corporation)
Catalog9 07 C:\Windows\SysWOW64\mswsock.dll [289280] (Microsoft Corporation)
Catalog9 08 C:\Windows\SysWOW64\mswsock.dll [289280] (Microsoft Corporation)
Catalog9 09 C:\Windows\SysWOW64\mswsock.dll [289280] (Microsoft Corporation)
Catalog9 10 C:\Windows\SysWOW64\mswsock.dll [289280] (Microsoft Corporation)
Catalog9 11 C:\Windows\SysWOW64\mswsock.dll [289280] (Microsoft Corporation)
x64-Catalog5 01 C:\Windows\System32\napinsp.dll [66560] (Microsoft Corporation)
x64-Catalog5 02 C:\Windows\System32\pnrpnsp.dll [85504] (Microsoft Corporation)
x64-Catalog5 03 C:\Windows\System32\pnrpnsp.dll [85504] (Microsoft Corporation)
x64-Catalog5 04 C:\Windows\System32\NLAapi.dll [72192] (Microsoft Corporation)
x64-Catalog5 05 C:\Windows\System32\mswsock.dll [355328] (Microsoft Corporation)
x64-Catalog5 06 C:\Windows\System32\winrnr.dll [53760] (Microsoft Corporation)
x64-Catalog5 07 C:\Windows\System32\wshbth.dll [64000] (Microsoft Corporation)
x64-Catalog5 08 C:\Program Files\Bonjour\mdnsNSP.dll [132968] (Apple Inc.)
x64-Catalog9 01 C:\Windows\System32\mswsock.dll [355328] (Microsoft Corporation)
x64-Catalog9 02 C:\Windows\System32\mswsock.dll [355328] (Microsoft Corporation)
x64-Catalog9 03 C:\Windows\System32\mswsock.dll [355328] (Microsoft Corporation)
x64-Catalog9 04 C:\Windows\System32\mswsock.dll [355328] (Microsoft Corporation)
x64-Catalog9 05 C:\Windows\System32\mswsock.dll [355328] (Microsoft Corporation)
x64-Catalog9 06 C:\Windows\System32\mswsock.dll [355328] (Microsoft Corporation)
x64-Catalog9 07 C:\Windows\System32\mswsock.dll [355328] (Microsoft Corporation)
x64-Catalog9 08 C:\Windows\System32\mswsock.dll [355328] (Microsoft Corporation)
x64-Catalog9 09 C:\Windows\System32\mswsock.dll [355328] (Microsoft Corporation)
x64-Catalog9 10 C:\Windows\System32\mswsock.dll [355328] (Microsoft Corporation)
x64-Catalog9 11 C:\Windows\System32\mswsock.dll [355328] (Microsoft Corporation)
 
========================= Event log errors: ===============================
 
Application errors:
==================
Error: (11/28/2014 06:42:35 AM) (Source: Application Error) (User: )
Description: Faulting application name: N360.exe, version: 12.11.4.4, time stamp: 0x53f531a0
Faulting module name: ntdll.dll, version: 6.2.9200.17046, time stamp: 0x53b485c4
Exception code: 0xc0000374
Fault offset: 0x000daa14
Faulting process ID: 0x1974
Faulting application start time: 0xN360.exe0
Faulting application path: N360.exe1
Faulting module path: N360.exe2
Report ID: N360.exe3
Faulting package full name: N360.exe4
Faulting package-relative application ID: N360.exe5
 
Error: (11/27/2014 08:21:56 PM) (Source: Application Error) (User: )
Description: Faulting application name: devmonsrv.exe, version: 2.5.0.244, time stamp: 0x50220e70
Faulting module name: unknown, version: 0.0.0.0, time stamp: 0x00000000
Exception code: 0xc0000005
Fault offset: 0x00000000
Faulting process ID: 0x16d8
Faulting application start time: 0xdevmonsrv.exe0
Faulting application path: devmonsrv.exe1
Faulting module path: devmonsrv.exe2
Report ID: devmonsrv.exe3
Faulting package full name: devmonsrv.exe4
Faulting package-relative application ID: devmonsrv.exe5
 
Error: (11/27/2014 08:18:53 PM) (Source: Microsoft-Windows-Immersive-Shell) (User: NICKS-PC)
Description: Package microsoft.windowscommunicationsapps_16.4.4206.722_x64__8wekyb3d8bbwe was terminated because it took too long to suspend.
 
Error: (11/27/2014 08:18:54 PM) (Source: Application Hang) (User: )
Description: The program wwahost.exe version 6.2.9200.16420 stopped interacting with Windows and was closed. To see if more information about the problem is available, check the problem history in the Action Center control panel.
 
Process ID: 1598
 
Start Time: 01d00a7f443f4933
 
Termination Time: 4294967295
 
Application Path: C:\Windows\system32\wwahost.exe
 
Report Id: 9b7ab5bd-7672-11e4-beae-84349719124e
 
Faulting package full name: microsoft.windowscommunicationsapps_16.4.4206.722_x64__8wekyb3d8bbwe
 
Faulting package-relative application ID: Microsoft.WindowsLive.Mail
 
Error: (11/27/2014 08:11:43 PM) (Source: SideBySide) (User: )
Description: Activation context generation failed for "C:\Windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.9200.16579_none_418ab7ef718b27ef.manifest1".Error in manifest or policy file "C:\Windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.9200.16579_none_418ab7ef718b27ef.manifest2" on line C:\Windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.9200.16579_none_418ab7ef718b27ef.manifest3.
A component version required by the application conflicts with another component version already active.
Conflicting components are:.
Component 1: C:\Windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.9200.16579_none_418ab7ef718b27ef.manifest.
Component 2: C:\Windows\WinSxS\manifests\x86_microsoft.windows.common-controls_6595b64144ccf1df_6.0.9200.16579_none_8937eec6860750f5.manifest.
 
Error: (11/27/2014 08:10:56 PM) (Source: Application Hang) (User: )
Description: The program wwahost.exe version 6.2.9200.16420 stopped interacting with Windows and was closed. To see if more information about the problem is available, check the problem history in the Action Center control panel.
 
Process ID: 1b44
 
Start Time: 01d00a7e27867236
 
Termination Time: 4294967295
 
Application Path: C:\Windows\system32\wwahost.exe
 
Report Id: 7ebadb2e-7671-11e4-beae-84349719124e
 
Faulting package full name: microsoft.windowscommunicationsapps_16.4.4206.722_x64__8wekyb3d8bbwe
 
Faulting package-relative application ID: Microsoft.WindowsLive.Mail
 
Error: (11/27/2014 08:10:55 PM) (Source: Microsoft-Windows-Immersive-Shell) (User: NICKS-PC)
Description: Package microsoft.windowscommunicationsapps_16.4.4206.722_x64__8wekyb3d8bbwe was terminated because it took too long to suspend.
 
Error: (11/27/2014 07:19:49 PM) (Source: SideBySide) (User: )
Description: Activation context generation failed for "C:\Windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.9200.16579_none_418ab7ef718b27ef.manifest1".Error in manifest or policy file "C:\Windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.9200.16579_none_418ab7ef718b27ef.manifest2" on line C:\Windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.9200.16579_none_418ab7ef718b27ef.manifest3.
A component version required by the application conflicts with another component version already active.
Conflicting components are:.
Component 1: C:\Windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.9200.16579_none_418ab7ef718b27ef.manifest.
Component 2: C:\Windows\WinSxS\manifests\x86_microsoft.windows.common-controls_6595b64144ccf1df_6.0.9200.16579_none_8937eec6860750f5.manifest.
 
Error: (11/27/2014 07:16:01 PM) (Source: Application Hang) (User: )
Description: The program wwahost.exe version 6.2.9200.16420 stopped interacting with Windows and was closed. To see if more information about the problem is available, check the problem history in the Action Center control panel.
 
Process ID: 1770
 
Start Time: 01d00a76737c86e6
 
Termination Time: 4294967295
 
Application Path: C:\Windows\system32\wwahost.exe
 
Report Id: d28185cc-7669-11e4-beac-84349719124e
 
Faulting package full name: microsoft.windowscommunicationsapps_16.4.4206.722_x64__8wekyb3d8bbwe
 
Faulting package-relative application ID: Microsoft.WindowsLive.Mail
 
Error: (11/27/2014 07:15:55 PM) (Source: Microsoft-Windows-Immersive-Shell) (User: NICKS-PC)
Description: Package microsoft.windowscommunicationsapps_16.4.4206.722_x64__8wekyb3d8bbwe was terminated because it took too long to suspend.
 
 
System errors:
=============
Error: (11/27/2014 08:49:21 PM) (Source: DCOM) (User: NICKS-PC)
Description: {F9717507-6651-4EDB-BFF7-AE615179BCCF}
 
Error: (11/27/2014 08:49:21 PM) (Source: DCOM) (User: NICKS-PC)
Description: {F9717507-6651-4EDB-BFF7-AE615179BCCF}
 
Error: (11/27/2014 08:49:21 PM) (Source: DCOM) (User: NICKS-PC)
Description: {F9717507-6651-4EDB-BFF7-AE615179BCCF}
 
Error: (11/27/2014 08:49:21 PM) (Source: DCOM) (User: NICKS-PC)
Description: {F9717507-6651-4EDB-BFF7-AE615179BCCF}
 
Error: (11/27/2014 08:49:21 PM) (Source: DCOM) (User: NICKS-PC)
Description: {F9717507-6651-4EDB-BFF7-AE615179BCCF}
 
Error: (11/27/2014 08:49:21 PM) (Source: DCOM) (User: NICKS-PC)
Description: {F9717507-6651-4EDB-BFF7-AE615179BCCF}
 
Error: (11/27/2014 08:49:20 PM) (Source: DCOM) (User: NICKS-PC)
Description: {F9717507-6651-4EDB-BFF7-AE615179BCCF}
 
Error: (11/27/2014 08:49:20 PM) (Source: DCOM) (User: NICKS-PC)
Description: {F9717507-6651-4EDB-BFF7-AE615179BCCF}
 
Error: (11/27/2014 08:49:20 PM) (Source: DCOM) (User: NICKS-PC)
Description: {F9717507-6651-4EDB-BFF7-AE615179BCCF}
 
Error: (11/27/2014 08:49:20 PM) (Source: DCOM) (User: NICKS-PC)
Description: {F9717507-6651-4EDB-BFF7-AE615179BCCF}
 
 
Microsoft Office Sessions:
=========================
Error: (11/28/2014 06:42:35 AM) (Source: Application Error)(User: )
Description: N360.exe12.11.4.453f531a0ntdll.dll6.2.9200.1704653b485c4c0000374000daa14197401d00ad4acea815aC:\Program Files (x86)\Norton 360\Engine\21.6.0.32\N360.exeC:\Windows\SYSTEM32\ntdll.dllbbe4decf-76c9-11e4-beae-84349719124e
 
Error: (11/27/2014 08:21:56 PM) (Source: Application Error)(User: )
Description: devmonsrv.exe2.5.0.24450220e70unknown0.0.0.000000000c00000050000000016d801d00a7da4a45390C:\Program Files (x86)\Intel\Bluetooth\devmonsrv.exeunknown07c14254-7673-11e4-beae-84349719124e
 
Error: (11/27/2014 08:18:53 PM) (Source: Microsoft-Windows-Immersive-Shell)(User: NICKS-PC)
Description: microsoft.windowscommunicationsapps_16.4.4206.722_x64__8wekyb3d8bbwe
 
Error: (11/27/2014 08:18:54 PM) (Source: Application Hang)(User: )
Description: wwahost.exe6.2.9200.16420159801d00a7f443f49334294967295C:\Windows\system32\wwahost.exe9b7ab5bd-7672-11e4-beae-84349719124emicrosoft.windowscommunicationsapps_16.4.4206.722_x64__8wekyb3d8bbweMicrosoft.WindowsLive.Mail
 
Error: (11/27/2014 08:11:43 PM) (Source: SideBySide)(User: )
Description: C:\Windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.9200.16579_none_418ab7ef718b27ef.manifestC:\Windows\WinSxS\manifests\x86_microsoft.windows.common-controls_6595b64144ccf1df_6.0.9200.16579_none_8937eec6860750f5.manifestC:\Users\Nico\Desktop\Anti Virus New (10.14)\esetsmartinstaller_enu.exe
 
Error: (11/27/2014 08:10:56 PM) (Source: Application Hang)(User: )
Description: wwahost.exe6.2.9200.164201b4401d00a7e278672364294967295C:\Windows\system32\wwahost.exe7ebadb2e-7671-11e4-beae-84349719124emicrosoft.windowscommunicationsapps_16.4.4206.722_x64__8wekyb3d8bbweMicrosoft.WindowsLive.Mail
 
Error: (11/27/2014 08:10:55 PM) (Source: Microsoft-Windows-Immersive-Shell)(User: NICKS-PC)
Description: microsoft.windowscommunicationsapps_16.4.4206.722_x64__8wekyb3d8bbwe
 
Error: (11/27/2014 07:19:49 PM) (Source: SideBySide)(User: )
Description: C:\Windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.9200.16579_none_418ab7ef718b27ef.manifestC:\Windows\WinSxS\manifests\x86_microsoft.windows.common-controls_6595b64144ccf1df_6.0.9200.16579_none_8937eec6860750f5.manifestC:\Users\Nico\Desktop\Anti Virus New (10.14)\esetsmartinstaller_enu.exe
 
Error: (11/27/2014 07:16:01 PM) (Source: Application Hang)(User: )
Description: wwahost.exe6.2.9200.16420177001d00a76737c86e64294967295C:\Windows\system32\wwahost.exed28185cc-7669-11e4-beac-84349719124emicrosoft.windowscommunicationsapps_16.4.4206.722_x64__8wekyb3d8bbweMicrosoft.WindowsLive.Mail
 
Error: (11/27/2014 07:15:55 PM) (Source: Microsoft-Windows-Immersive-Shell)(User: NICKS-PC)
Description: microsoft.windowscommunicationsapps_16.4.4206.722_x64__8wekyb3d8bbwe
 
 
 
=========================== Installed Programs ============================
64 Bit HP CIO Components Installer (Version: 7.2.8 - Hewlett-Packard) Hidden
7 Wonders II (x32 Version: 2.2.0.98 - WildTangent) Hidden
Adobe Shockwave Player 11.6 (HKLM-x32\...\Adobe Shockwave Player) (Version: 11.6.5.635 - Adobe Systems, Inc.)
Aloha TriPeaks (x32 Version: 2.2.0.98 - WildTangent) Hidden
AMD APP SDK Runtime (Version: 10.0.938.2 - Advanced Micro Devices Inc.) Hidden
AMD Catalyst Install Manager (HKLM\...\{5977D04D-1D6A-952C-97AF-04D9D4C0AE56}) (Version: 8.0.881.0 - Advanced Micro Devices, Inc.)
Audacity 2.0.6 (HKLM-x32\...\Audacity_is1) (Version: 2.0.6 - Audacity Team)
AuthenTec TrueAPI 64-bit (Version: 1.6.0.86 - AuthenTec, Inc.) Hidden
Bejeweled 3 (x32 Version: 2.2.0.98 - WildTangent) Hidden
Bing Bar (HKLM-x32\...\{3611CA6C-5FCA-4900-A329-6A118123CCFC}) (Version: 7.1.355.0 - Microsoft Corporation)
Bonjour (HKLM\...\{6E3610B2-430D-4EB0-81E3-2B57E8B9DE8D}) (Version: 3.0.0.10 - Apple Inc.)
BufferChm (x32 Version: 140.0.298.000 - Hewlett-Packard) Hidden
Build-a-lot 4 - Power Source (x32 Version: 2.2.0.98 - WildTangent) Hidden
Catalyst Control Center - Branding (x32 Version: 1.00.0000 - Advanced Micro Devices, Inc.) Hidden
Catalyst Control Center (x32 Version: 2012.0806.1156.19437 - Advanced Micro Devices, Inc.) Hidden
Catalyst Control Center Graphics Previews Common (x32 Version: 2012.0806.1156.19437 - Advanced Micro Devices, Inc.) Hidden
Catalyst Control Center InstallProxy (x32 Version: 2012.0806.1156.19437 - Advanced Micro Devices, Inc.) Hidden
Catalyst Control Center Localization All (x32 Version: 2012.0806.1156.19437 - Advanced Micro Devices, Inc.) Hidden
Catalyst Control Center Profiles Mobile (x32 Version: 2012.0806.1156.19437 - Advanced Micro Devices, Inc.) Hidden
CCC Help Chinese Standard (x32 Version: 2012.0806.1155.19437 - Advanced Micro Devices, Inc.) Hidden
CCC Help Chinese Traditional (x32 Version: 2012.0806.1155.19437 - Advanced Micro Devices, Inc.) Hidden
CCC Help Czech (x32 Version: 2012.0806.1155.19437 - Advanced Micro Devices, Inc.) Hidden
CCC Help Danish (x32 Version: 2012.0806.1155.19437 - Advanced Micro Devices, Inc.) Hidden
CCC Help Dutch (x32 Version: 2012.0806.1155.19437 - Advanced Micro Devices, Inc.) Hidden
CCC Help English (x32 Version: 2012.0806.1155.19437 - Advanced Micro Devices, Inc.) Hidden
CCC Help Finnish (x32 Version: 2012.0806.1155.19437 - Advanced Micro Devices, Inc.) Hidden
CCC Help French (x32 Version: 2012.0806.1155.19437 - Advanced Micro Devices, Inc.) Hidden
CCC Help German (x32 Version: 2012.0806.1155.19437 - Advanced Micro Devices, Inc.) Hidden
CCC Help Greek (x32 Version: 2012.0806.1155.19437 - Advanced Micro Devices, Inc.) Hidden
CCC Help Hungarian (x32 Version: 2012.0806.1155.19437 - Advanced Micro Devices, Inc.) Hidden
CCC Help Italian (x32 Version: 2012.0806.1155.19437 - Advanced Micro Devices, Inc.) Hidden
CCC Help Japanese (x32 Version: 2012.0806.1155.19437 - Advanced Micro Devices, Inc.) Hidden
CCC Help Korean (x32 Version: 2012.0806.1155.19437 - Advanced Micro Devices, Inc.) Hidden
CCC Help Norwegian (x32 Version: 2012.0806.1155.19437 - Advanced Micro Devices, Inc.) Hidden
CCC Help Polish (x32 Version: 2012.0806.1155.19437 - Advanced Micro Devices, Inc.) Hidden
CCC Help Portuguese (x32 Version: 2012.0806.1155.19437 - Advanced Micro Devices, Inc.) Hidden
CCC Help Russian (x32 Version: 2012.0806.1155.19437 - Advanced Micro Devices, Inc.) Hidden
CCC Help Spanish (x32 Version: 2012.0806.1155.19437 - Advanced Micro Devices, Inc.) Hidden
CCC Help Swedish (x32 Version: 2012.0806.1155.19437 - Advanced Micro Devices, Inc.) Hidden
CCC Help Thai (x32 Version: 2012.0806.1155.19437 - Advanced Micro Devices, Inc.) Hidden
CCC Help Turkish (x32 Version: 2012.0806.1155.19437 - Advanced Micro Devices, Inc.) Hidden
ccc-utility64 (Version: 2012.0806.1156.19437 - Advanced Micro Devices, Inc.) Hidden
Chuzzle Deluxe (x32 Version: 2.2.0.95 - WildTangent) Hidden
Connected Music powered by Universal Music Group version 1.0 (HKLM-x32\...\{46037DC7-F927-46DF-935F-D6F122BDD34B}_is1) (Version: 1.0 - Snowite)
Cradle of Rome 2 (x32 Version: 2.2.0.98 - WildTangent) Hidden
Crazy Chicken Soccer (x32 Version: 2.2.0.98 - WildTangent) Hidden
CyberLink LabelPrint (HKLM-x32\...\InstallShield_{C59C179C-668D-49A9-B6EA-0121CCFC1243}) (Version: 2.5.1.5407 - CyberLink Corp.)
CyberLink LabelPrint (x32 Version: 2.5.1.5407 - CyberLink Corp.) Hidden
CyberLink Media Suite 10 (HKLM-x32\...\InstallShield_{1FBF6C24-C1fD-4101-A42B-0C564F9E8E79}) (Version: 10.0.1.1916 - CyberLink Corp.)
CyberLink Media Suite 10 (x32 Version: 10.0.1.1916 - CyberLink Corp.) Hidden
CyberLink PhotoDirector (HKLM-x32\...\InstallShield_{4862344A-A39C-4897-ACD4-A1BED5163C5A}) (Version: 2.0.1.3119 - CyberLink Corp.)
CyberLink PhotoDirector (x32 Version: 2.0.1.3119 - CyberLink Corp.) Hidden
CyberLink Power2Go 8 (HKLM-x32\...\InstallShield_{2A87D48D-3FDF-41fd-97CD-A1E370EFFFE2}) (Version: 8.0.1.1926 - CyberLink Corp.)
CyberLink Power2Go 8 (x32 Version: 8.0.1.1926 - CyberLink Corp.) Hidden
CyberLink PowerDirector 10 (HKLM-x32\...\InstallShield_{B0B4F6D2-F2AE-451A-9496-6F2F6A897B32}) (Version: 10.0.1.1925 - CyberLink Corp.)
CyberLink PowerDirector 10 (x32 Version: 10.0.1.1925 - CyberLink Corp.) Hidden
CyberLink PowerDVD (HKLM-x32\...\InstallShield_{DEC235ED-58A4-4517-A278-C41E8DAEAB3B}) (Version: 10.0.6.4319 - CyberLink Corp.)
CyberLink PowerDVD (x32 Version: 10.0.6.4319 - CyberLink Corp.) Hidden
CyberLink YouCam (HKLM-x32\...\InstallShield_{01FB4998-33C4-4431-85ED-079E3EEFE75D}) (Version: 3.5.4.5527 - CyberLink Corp.)
CyberLink YouCam (x32 Version: 3.5.4.5527 - CyberLink Corp.) Hidden
D3DX10 (x32 Version: 15.4.2368.0902 - Microsoft) Hidden
DeviceDiscovery (x32 Version: 140.0.298.000 - Hewlett-Packard) Hidden
dj_sf_software (x32 Version: 140.0.421.000 - Hewlett-Packard) Hidden
dj_sf_software_req (x32 Version: 140.0.421.000 - Hewlett-Packard) Hidden
Dropbox (HKCU\...\Dropbox) (Version: 2.10.52 - Dropbox, Inc.)
Energy Star (HKLM\...\{0FA995CC-C849-4755-B14B-5404CC75DC24}) (Version: 1.0.8 - Hewlett-Packard)
ESET Online Scanner v3 (HKLM-x32\...\ESET Online Scanner) (Version:  - )
Farm Frenzy (x32 Version: 2.2.0.98 - WildTangent) Hidden
Final Drive Fury (x32 Version: 2.2.0.95 - WildTangent) Hidden
Google Chrome (HKLM-x32\...\Google Chrome) (Version: 39.0.2171.71 - Google Inc.)
Google Earth (HKLM-x32\...\{4D2A6330-2F8B-11E3-9C40-B8AC6F97B88E}) (Version: 7.1.2.2041 - Google)
Google Update Helper (x32 Version: 1.3.25.11 - Google Inc.) Hidden
Governor of Poker 2 Premium Edition (x32 Version: 2.2.0.95 - WildTangent) Hidden
GPBaseService2 (x32 Version: 140.0.297.000 - Hewlett-Packard) Hidden
Hewlett-Packard ACLM.NET v1.2.0.0 (x32 Version: 1.00.0000 - Hewlett-Packard Company) Hidden
HP 3D DriveGuard (HKLM\...\{54CE68A8-4F2D-4328-B1F7-D6C720405F7F}) (Version: 4.2.9.1 - Hewlett-Packard Company)
HP Connected Music (Meridian - installer) (HKLM-x32\...\StartHPConnectedMusic) (Version: v1.0 - Meridian Audio Ltd)
HP CoolSense (HKLM-x32\...\{16B7BDA1-B967-4D2D-8B27-E12727C28350}) (Version: 2.10.3 - Hewlett-Packard Company)
HP Customer Experience Enhancements (x32 Version: 6.0.1.7 - Hewlett-Packard) Hidden
HP Customer Participation Program 14.0 (HKLM\...\HPExtendedCapabilities) (Version: 14.0 - HP)
HP Deskjet 3000 J310 series Basic Device Software (HKLM\...\{8D4C9954-7EFA-4BCD-8EA0-E654E7013A40}) (Version: 28.0.1315.0 - Hewlett-Packard Co.)
HP Deskjet 3000 J310 series Help (HKLM-x32\...\{654A65DA-7173-4B51-ACEB-F855201EE033}) (Version: 140.0.66.66 - Hewlett Packard)
HP Deskjet 3000 J310 series Product Improvement Study (HKLM\...\{73A0F534-1455-4340-9747-5CE7D2825869}) (Version: 28.0.1315.0 - Hewlett-Packard Co.)
HP Deskjet 3520 series Basic Device Software (HKLM\...\{A0A03B53-927D-4454-A456-CB0A72A4912F}) (Version: 28.0.1315.0 - Hewlett-Packard Co.)
HP Deskjet 3520 series Help (HKLM-x32\...\{C13E1F46-84FE-4D3B-8581-0F2F624C7EEC}) (Version: 27.0.0 - Hewlett Packard)
HP Deskjet 3520 series Product Improvement Study (HKLM\...\{14ABDFC2-491B-4AF0-8134-CC5596D0EF57}) (Version: 28.0.1315.0 - Hewlett-Packard Co.)
HP Deskjet 3520 series Setup Guide (HKLM-x32\...\{AEEDCEB7-00B8-4BE1-B492-AB04803D5F1E}) (Version: 27.0.0 - Hewlett Packard)
HP Deskjet Printer Driver Software (HKLM\...\{7262D84B-A6AA-40D2-B8DE-56B10EE28BE1}) (Version: 14.0 - HP)
HP Documentation (HKLM-x32\...\{0EF47DBD-7E67-492F-9423-DAF028BEF627}) (Version: 1.1.0.0 - Hewlett-Packard)
HP Games (HKLM-x32\...\WildTangent hp Master Uninstall) (Version: 1.0.3.0 - WildTangent)
HP Imaging Device Functions 14.0 (HKLM\...\HP Imaging Device Functions) (Version: 14.0 - HP)
HP Photo Creations (HKLM-x32\...\HP Photo Creations) (Version: 1.0.0.12992 - HP)
HP Postscript Converter (Version: 3.1.3554 - Hewlett-Packard) Hidden
HP Quick Launch (HKLM-x32\...\{609B11CC-8CED-4116-AD8A-A72168894D39}) (Version: 3.0.4 - Hewlett-Packard Company)
HP Recovery Manager (x32 Version: 7.00 - Hewlett-Packard) Hidden
HP Registration Service (HKLM\...\{E4D6CCF2-0AAF-4B9C-9DE5-893EDC9B4BAA}) (Version: 1.0.5976.4186 - Hewlett-Packard)
HP SimplePass (HKLM-x32\...\{34C821CA-6B55-44A0-8A9B-2EF471D6019E}) (Version: 6.0.100.244 - Hewlett-Packard)
HP Software Framework (HKLM-x32\...\{835B275B-F29B-464B-BD4B-097FD55FAB0A}) (Version: 4.6.8.1 - Hewlett-Packard Company)
HP Solution Center 14.0 (HKLM\...\HP Solution Center & Imaging Support Tools) (Version: 14.0 - HP)
HP Support Assistant (HKLM-x32\...\{B8019B54-F9BE-490A-9619-6D06F18F129F}) (Version: 7.0.32.44 - Hewlett-Packard Company)
HP Update (HKLM-x32\...\{912D30CF-F39E-4B31-AD9A-123C6B794EE2}) (Version: 5.005.002.002 - Hewlett-Packard)
HP Utility Center (HKLM-x32\...\{0C57987A-A03A-4B95-A309-D23F78F406CA}) (Version: 1.0.7 - Hewlett-Packard)
HP Wireless Button Driver (HKLM-x32\...\{30B2D1D8-0A07-4B71-9553-0710C5D31E35}) (Version: 1.1.2.1 - Hewlett-Packard Company)
HPPhotoGadget (x32 Version: 140.0.524.000 - Hewlett-Packard) Hidden
HPProductAssistant (x32 Version: 140.0.298.000 - Hewlett-Packard) Hidden
HPSSupply (x32 Version: 140.0.297.000 - Hewlett-Packard) Hidden
IDT Audio (HKLM-x32\...\{E3A5A8AB-58F6-45FF-AFCB-C9AE18C05001}) (Version: 1.0.6417.0 - IDT)
Intel® Display Audio Driver (HKLM-x32\...\{F0E3AD40-2BBD-4360-9C76-B9AC9A5886EA}) (Version: 6.14.00.3097 - Intel Corporation)
Intel® Management Engine Components (HKLM-x32\...\{65153EA5-8B6E-43B6-857B-C6E4FC25798A}) (Version: 8.1.0.1252 - Intel Corporation)
Intel® PRO/Wireless Driver (Version: 16.01.5000.0577 - Intel Corporation) Hidden
Intel® PROSet/Wireless for Bluetooth® + High Speed (HKLM\...\{89478C31-5CE8-461A-9084-9A0AF059F84F}) (Version: 15.5.0.0344 - Intel Corporation)
Intel® PROSet/Wireless Software for Bluetooth® Technology (HKLM\...\{7854AA22-A2F0-4F29-A2E9-D0C5A2B685E7}) (Version: 2.5.0.0248 - Motorola Solutions, Inc)
Intel® Smart Connect Technology 3.0 x64 (HKLM\...\{EE21578E-DE14-46D5-83D7-EA4D347B2F9A}) (Version: 3.0.30.1526 - Intel)
Intel® WiDi (HKLM\...\{EDBA2433-0910-4C72-8C5B-8FEDAE3EF18E}) (Version: 3.5.34.0 - Intel Corporation)
Intel® PROSet/Wireless Software (HKLM-x32\...\{c9967fbd-e3c3-4ed0-992a-5b33260f2944}) (Version: 16.1.5 - Intel Corporation)
Intel® PROSet/Wireless WiFi Software (Version: 16.01.5000.0269 - Intel Corporation) Hidden
Intel® Trusted Connect Service Client (Version: 1.24.388.1 - Intel Corporation) Hidden
Jewel Match 3 (x32 Version: 2.2.0.98 - WildTangent) Hidden
Jewel Quest II (x32 Version: 2.2.0.97 - WildTangent) Hidden
Jewel Quest Solitaire 2 (x32 Version: 2.2.0.98 - WildTangent) Hidden
Junk Mail filter update (x32 Version: 16.4.3528.0331 - Microsoft Corporation) Hidden
LibreOffice 4.2.4.2 (HKLM-x32\...\{6B4977CB-5B9F-4B24-8310-3BA527A8AF22}) (Version: 4.2.4.2 - The Document Foundation)
Mahjongg Artifacts (x32 Version: 2.2.0.110 - WildTangent) Hidden
Malwarebytes Anti-Malware version 2.0.3.1025 (HKLM-x32\...\Malwarebytes Anti-Malware_is1) (Version: 2.0.3.1025 - Malwarebytes Corporation)
MarketResearch (x32 Version: 140.0.299.000 - Hewlett-Packard) Hidden
Microsoft Application Error Reporting (Version: 12.0.6015.5000 - Microsoft Corporation) Hidden
Microsoft Office (HKLM-x32\...\{95140000-0070-0000-0000-0000000FF1CE}) (Version: 14.0.6120.5004 - Microsoft Corporation)
Microsoft OneDrive (HKCU\...\OneDriveSetup.exe) (Version: 17.0.4035.0328 - Microsoft Corporation)
Microsoft OneNote 2013 - en-us (HKLM\...\OneNoteFreeRetail - en-us) (Version: 15.0.4667.1002 - Microsoft Corporation)
Microsoft SQL Server 2005 Compact Edition [ENU] (HKLM-x32\...\{F0B430D1-B6AA-473D-9B06-AA3DD01FD0B8}) (Version: 3.1.0000 - Microsoft Corporation)
Microsoft Visual C++ 2005 Redistributable (HKLM-x32\...\{710f4c1c-cc18-4c49-8cbf-51240c89a1a2}) (Version: 8.0.61001 - Microsoft Corporation)
Microsoft Visual C++ 2005 Redistributable (HKLM-x32\...\{837b34e3-7c30-493c-8f6a-2b0f04e2912c}) (Version: 8.0.59193 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.4148 (HKLM\...\{4B6C7001-C7D6-3710-913E-5BC23FCE91E6}) (Version: 9.0.30729.4148 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.6161 (HKLM\...\{5FCE6D76-F5DC-37AB-B2B8-22AB8CEDB1D4}) (Version: 9.0.30729.6161 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17 (HKLM-x32\...\{9A25302D-30C0-39D9-BD6F-21E6EC160475}) (Version: 9.0.30729 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148 (HKLM-x32\...\{1F1C2DFC-2D24-3E06-BCB8-725134ADF989}) (Version: 9.0.30729.4148 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161 (HKLM-x32\...\{9BE518E6-ECC6-35A9-88E4-87755C07200F}) (Version: 9.0.30729.6161 - Microsoft Corporation)
Microsoft Visual C++ 2010  x64 Redistributable - 10.0.40219 (HKLM\...\{1D8E6291-B0D5-35EC-8441-6616F567A0F7}) (Version: 10.0.40219 - Microsoft Corporation)
Microsoft Visual C++ 2010  x86 Redistributable - 10.0.40219 (HKLM-x32\...\{F0C3E5D1-1ADE-321E-8167-68EF0DE699A5}) (Version: 10.0.40219 - Microsoft Corporation)
Movie Maker (x32 Version: 16.4.3528.0331 - Microsoft Corporation) Hidden
MSVCRT (x32 Version: 15.4.2862.0708 - Microsoft) Hidden
MSVCRT_amd64 (x32 Version: 15.4.2862.0708 - Microsoft) Hidden
MSVCRT110 (x32 Version: 16.4.1108.0727 - Microsoft) Hidden
MSVCRT110_amd64 (Version: 16.4.1109.0912 - Microsoft) Hidden
Mystery of Mortlake Mansion (x32 Version: 2.2.0.98 - WildTangent) Hidden
Norton 360 (HKLM-x32\...\N360) (Version: 21.6.0.32 - Symantec Corporation)
Office 15 Click-to-Run Extensibility Component (x32 Version: 15.0.4667.1002 - Microsoft Corporation) Hidden
Office 15 Click-to-Run Licensing Component (Version: 15.0.4667.1002 - Microsoft Corporation) Hidden
Office 15 Click-to-Run Localization Component (x32 Version: 15.0.4667.1002 - Microsoft Corporation) Hidden
PDF-Viewer (HKLM\...\{A278382D-4F1B-4D47-9885-8523F7261E8D}_is1) (Version: 2.5.214.2 - Tracker Software Products Ltd)
Photo Gallery (x32 Version: 16.4.3528.0331 - Microsoft Corporation) Hidden
Polar Bowler (x32 Version: 2.2.0.97 - WildTangent) Hidden
PX Profile Update (x32 Version: 1.00.1. - AMD) Hidden
Ranch Rush 2 - Premium Edition (x32 Version: 2.2.0.98 - WildTangent) Hidden
Rapport (x32 Version: 3.5.1404.24 - Trusteer) Hidden
Realtek Ethernet Controller Driver (HKLM-x32\...\{8833FFB6-5B0C-4764-81AA-06DFEED9A476}) (Version: 8.3.730.2012 - Realtek)
Realtek PCIE Card Reader (HKLM-x32\...\{C1594429-8296-4652-BF54-9DBE4932A44C}) (Version: 6.2.8400.27025 - Realtek Semiconductor Corp.)
Shop for HP Supplies (HKLM\...\Shop for HP Supplies) (Version: 14.0 - HP)
Skype™ 6.21 (HKLM-x32\...\{24991BA0-F0EE-44AD-9CC8-5EC50AECF6B7}) (Version: 6.21.104 - Skype Technologies S.A.)
SolutionCenter (x32 Version: 140.0.299.000 - Hewlett-Packard) Hidden
Spotify (HKCU\...\Spotify) (Version: 0.9.14.13.gba5645ad - Spotify AB)
Status (x32 Version: 140.0.342.000 - Hewlett-Packard) Hidden
swMSM (x32 Version: 12.0.0.1 - Adobe Systems, Inc) Hidden
Synaptics Pointing Device Driver (HKLM\...\SynTPDeinstKey) (Version: 16.2.10.12 - Synaptics Incorporated)
Toolbox (x32 Version: 140.0.596.000 - Hewlett-Packard) Hidden
TrayApp (x32 Version: 140.0.297.000 - Hewlett-Packard) Hidden
Trinklit Supreme (x32 Version: 2.2.0.98 - WildTangent) Hidden
Trusteer Endpoint Protection (HKLM-x32\...\Rapport_msi) (Version: 3.5.1404.24 - Trusteer)
Update Installer for WildTangent Games App (x32 Version:  - WildTangent) Hidden
Validity WBF DDK (HKLM\...\{1F91C200-8F0F-4009-A75E-DB6CE151BD4E}) (Version: 4.4.234.0 - Validity Sensors, Inc.)
Virtual Families (x32 Version: 2.2.0.98 - WildTangent) Hidden
VLC media player 2.1.3 (HKLM-x32\...\VLC media player) (Version: 2.1.3 - VideoLAN)
WebReg (x32 Version: 140.0.297.017 - Hewlett-Packard) Hidden
Wedding Dash (x32 Version: 2.2.0.95 - WildTangent) Hidden
WildTangent Games (HKLM-x32\...\WildTangent wildgames Master Uninstall) (Version: 1.0.3.0 - WildTangent)
WildTangent Games App (x32 Version: 4.0.9.6 - WildTangent) Hidden
Windows Live Communications Platform (x32 Version: 16.4.3528.0331 - Microsoft Corporation) Hidden
Windows Live Essentials (HKLM-x32\...\WinLiveSuite) (Version: 16.4.3528.0331 - Microsoft Corporation)
Windows Live Essentials (x32 Version: 16.4.3528.0331 - Microsoft Corporation) Hidden
Windows Live Installer (x32 Version: 16.4.3528.0331 - Microsoft Corporation) Hidden
Windows Live Mail (x32 Version: 16.4.3528.0331 - Microsoft Corporation) Hidden
Windows Live Messenger (x32 Version: 16.4.3528.0331 - Microsoft Corporation) Hidden
Windows Live MIME IFilter (Version: 16.4.3528.0331 - Microsoft Corporation) Hidden
Windows Live Photo Common (x32 Version: 16.4.3528.0331 - Microsoft Corporation) Hidden
Windows Live PIMT Platform (x32 Version: 16.4.3528.0331 - Microsoft Corporation) Hidden
Windows Live SOXE (x32 Version: 16.4.3528.0331 - Microsoft Corporation) Hidden
Windows Live SOXE Definitions (x32 Version: 16.4.3528.0331 - Microsoft Corporation) Hidden
Windows Live UX Platform (x32 Version: 16.4.3528.0331 - Microsoft Corporation) Hidden
Windows Live UX Platform Language Pack (x32 Version: 16.4.3528.0331 - Microsoft Corporation) Hidden
Windows Live Writer (x32 Version: 16.4.3528.0331 - Microsoft Corporation) Hidden
Windows Live Writer Resources (x32 Version: 16.4.3528.0331 - Microsoft Corporation) Hidden
Zuma's Revenge (x32 Version: 2.2.0.98 - WildTangent) Hidden
 
========================= Devices: ================================
 
Name: USB-IF xHCI USB Host Controller
Description: USB-IF xHCI USB Host Controller
Class Guid: {8a2edc79-c759-46f2-88af-9d4efe3b5eee}
Manufacturer: Intel Corporation
Service: XHCIPort
Problem: : This device is not working properly because Windows cannot load the drivers required for this device. (Code 31)
Resolution: Update the driver
 
Name: Intel® Centrino® Wireless Bluetooth® 4.0 + High Speed Adapter
Description: Intel® Centrino® Wireless Bluetooth® 4.0 + High Speed Adapter
Class Guid: {e0cbf06c-cd8b-4647-bb8a-263b43f0f974}
Manufacturer: Intel Corporation
Service: BTHUSB
Problem: : This device is disabled. (Code 22)
Resolution: In Device Manager, click "Action", and then click "Enable Device". This starts the Enable Device wizard. Follow the instructions.
 
 
========================= Memory info: ===================================
 
Percentage of memory in use: 27%
Total physical RAM: 8074.77 MB
Available physical RAM: 5835.81 MB
Total Pagefile: 9290.77 MB
Available Pagefile: 6593 MB
Total Virtual: 4095.88 MB
Available Virtual: 3978.73 MB
 
========================= Partitions: =====================================
 
1 Drive c: () (Fixed) (Total:910.09 GB) (Free:719.97 GB) NTFS
2 Drive d: (RECOVERY) (Fixed) (Total:20.65 GB) (Free:2.14 GB) NTFS
3 Drive e: (HOLIDAY) (CDROM) (Total:6.3 GB) (Free:0 GB) UDF
 
========================= Users: ========================================
 
User accounts for \\NICKS-PC
 
Administrator            Guest                    Nico                     
Wendy_000                
 
========================= Minidump Files ==================================
 
No minidump file found
 
========================= Restore Points ==================================
 
12-11-2014 15:29:47 Windows Update
14-11-2014 16:49:30 Installed Rapport
19-11-2014 17:23:16 Windows Update
24-11-2014 15:17:05 Installed Rapport
 
**** End of log ****
 
 
Rkill 2.6.8 by Lawrence Abrams (Grinler)
Copyright 2008-2014 BleepingComputer.com
More Information about Rkill can be found at this link:
 
Program started at: 11/28/2014 07:01:12 AM in x64 mode.
Windows Version: Windows 8 
 
Checking for Windows services to stop:
 
 * No malware services found to stop.
 
Checking for processes to terminate:
 
 * No malware processes found to kill.
 
Checking Registry for malware related settings:
 
 * No issues found in the Registry.
 
Resetting .EXE, .COM, & .BAT associations in the Windows Registry.
 
Performing miscellaneous checks:
 
 * Windows Defender Disabled
 
   [HKLM\SOFTWARE\Microsoft\Windows Defender]
   "DisableAntiSpyware" = dword:00000001
 
Checking Windows Service Integrity: 
 
 * No issues found.
 
Searching for Missing Digital Signatures: 
 
 * No issues found.
 
Checking HOSTS File: 
 
 * No issues found.
 
Program finished at: 11/28/2014 07:04:08 AM
Execution time: 0 hours(s), 2 minute(s), and 55 seconds(s)
 
 
# AdwCleaner v4.102 - Report created 28/11/2014 at 07:13:17
# Updated 23/11/2014 by Xplode
# Database : 2014-11-27.1 [Live]
# Operating System : Windows 8  (64 bits)
# Username : Nico - NICKS-PC
# Running from : C:\Users\Nico\Desktop\Anti Virus New (10.14)\adwcleaner_4.102.exe
# Option : Clean
 
***** [ Services ] *****
 
 
***** [ Files / Folders ] *****
 
Folder Deleted : C:\Users\Nico\AppData\Local\Google\Chrome\User Data\Default\Extensions\mkfokfffehpeedafpekjeddnmnjhmcmk
 
***** [ Scheduled Tasks ] *****
 
 
***** [ Shortcuts ] *****
 
 
***** [ Registry ] *****
 
Key Deleted : HKLM\SOFTWARE\Google\Chrome\Extensions\mkfokfffehpeedafpekjeddnmnjhmcmk
Key Deleted : [x64] HKLM\SOFTWARE\Google\Chrome\Extensions\mkfokfffehpeedafpekjeddnmnjhmcmk
 
***** [ Browsers ] *****
 
-\\ Internet Explorer v10.0.9200.17148
 
 
-\\ Google Chrome v39.0.2171.71
 
 
*************************
 
AdwCleaner[R0].txt - [3402 octets] - [12/10/2014 16:38:55]
AdwCleaner[R1].txt - [6292 octets] - [21/10/2014 14:40:51]
AdwCleaner[R2].txt - [1848 octets] - [24/10/2014 20:10:34]
AdwCleaner[R3].txt - [1721 octets] - [01/11/2014 18:24:37]
AdwCleaner[R4].txt - [2196 octets] - [24/11/2014 21:22:15]
AdwCleaner[R5].txt - [2197 octets] - [24/11/2014 21:22:51]
AdwCleaner[R6].txt - [1642 octets] - [28/11/2014 07:08:04]
AdwCleaner[S0].txt - [2828 octets] - [12/10/2014 16:40:19]
AdwCleaner[S1].txt - [6262 octets] - [21/10/2014 14:44:52]
AdwCleaner[S2].txt - [1787 octets] - [01/11/2014 18:27:26]
AdwCleaner[S3].txt - [2272 octets] - [24/11/2014 21:25:10]
AdwCleaner[S4].txt - [1565 octets] - [28/11/2014 07:13:17]
 
########## EOF - C:\AdwCleaner\AdwCleaner[S4].txt - [1625 octets] ##########
 
 
Malwarebytes Anti-Malware
www.malwarebytes.org
 
Scan Date: 28/11/2014
Scan Time: 07:40:28
Logfile: 
Administrator: Yes
 
Version: 2.00.3.1025
Malware Database: v2014.11.28.03
Rootkit Database: v2014.11.22.01
License: Premium
Malware Protection: Enabled
Malicious Website Protection: Enabled
Self-protection: Enabled
 
OS: Windows 8
CPU: x64
File System: NTFS
User: Nico
 
Scan Type: Threat Scan
Result: Completed
Objects Scanned: 360485
Time Elapsed: 25 min, 41 sec
 
Memory: Enabled
Startup: Enabled
Filesystem: Enabled
Archives: Enabled
Rootkits: Enabled
Heuristics: Enabled
PUP: Enabled
PUM: Enabled
 
Processes: 0
(No malicious items detected)
 
Modules: 0
(No malicious items detected)
 
Registry Keys: 0
(No malicious items detected)
 
Registry Values: 0
(No malicious items detected)
 
Registry Data: 0
(No malicious items detected)
 
Folders: 0
(No malicious items detected)
 
Files: 0
(No malicious items detected)
 
Physical Sectors: 0
(No malicious items detected)
 
 
(end)
 


#6 Condobloke

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Posted 28 November 2014 - 03:11 AM

My apologies for incomplete posting.....the "canned speech thingie" gave up the ghost a few days ago.....

 

Thank you for the logs !

 

back shortly !


Condobloke ...Outback Australian  

 

fed up with Windows antics...??....LINUX IS THE ANSWER....I USE LINUX MINT 18.3  EXCLUSIVELY.

 

Microsoft gives you Windows, Linux gives you the whole house...

It has been said that time heals all wounds. I don't agree. The wounds remain. Time - the mind, protecting its sanity - covers them with some scar tissue and the pain lessens, but it is never gone. Rose Kennedy

#7 Condobloke

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Posted 28 November 2014 - 03:13 AM

Did JRT run this time ??

 

If so.....copy and paste the log for it as well please


Condobloke ...Outback Australian  

 

fed up with Windows antics...??....LINUX IS THE ANSWER....I USE LINUX MINT 18.3  EXCLUSIVELY.

 

Microsoft gives you Windows, Linux gives you the whole house...

It has been said that time heals all wounds. I don't agree. The wounds remain. Time - the mind, protecting its sanity - covers them with some scar tissue and the pain lessens, but it is never gone. Rose Kennedy

#8 Condobloke

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Posted 28 November 2014 - 03:22 AM

Follow the instructions HERE to straighten out the connection/ping problems


Condobloke ...Outback Australian  

 

fed up with Windows antics...??....LINUX IS THE ANSWER....I USE LINUX MINT 18.3  EXCLUSIVELY.

 

Microsoft gives you Windows, Linux gives you the whole house...

It has been said that time heals all wounds. I don't agree. The wounds remain. Time - the mind, protecting its sanity - covers them with some scar tissue and the pain lessens, but it is never gone. Rose Kennedy

#9 Condobloke

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Posted 28 November 2014 - 03:27 AM

Do you use bluetooth on your pc for anything...?

 

If not, you could either uninstall it or turn it off.

 

Turn off....

1. Open PC settings, and click/tap on Wireless in the left pane. (see screenshot below)

2. In the right pane under Wireless devices, move the Bluetooth slider to turn on (right) or off (left) for what you want.

3. When finished, you can close PC settings if you like.


Condobloke ...Outback Australian  

 

fed up with Windows antics...??....LINUX IS THE ANSWER....I USE LINUX MINT 18.3  EXCLUSIVELY.

 

Microsoft gives you Windows, Linux gives you the whole house...

It has been said that time heals all wounds. I don't agree. The wounds remain. Time - the mind, protecting its sanity - covers them with some scar tissue and the pain lessens, but it is never gone. Rose Kennedy

#10 Condobloke

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Posted 28 November 2014 - 03:41 AM

When we are finished here, I think it would be a good idea to run scannow.......which will search for and repair any missing or corrupt files....

 

I have 'borrowed' the instructions from the Eight Forums.Com site which is located HERE

 

OPTl.PNG OPTION TWO OPTR.PNG
To Run SFC /SCANNOW Command in Windows 8

1. Open an elevated command prompt or elevated PowerShell.

2. In the elevated command prompt or PowerShell, type sfc /scannow and press Enter. (see screenshot below)
NOTE: This may take a while to finish running.

2661d1318453706t-sfc-scannow-command-run

3. When the scan is complete, hopefully you will see an all is ok message like the bottom screenshot below.
NOTE: Luckily SFC was able to repair my corrupted system files automatically.

2662d1318453706t-sfc-scannow-command-run

23242d1371670550t-sfc-scannow-command-ru

notesmall1.png   Note

If SFC could not fix something, then run the command again to see if it may be able to the next time. Sometimes it may take running the sfc /scannow command 3 times restarting the PC after each time to completely fix everything that it's able to.

If not, then run the Dism /Online /Cleanup-Image /RestoreHealth command to repair any component store corruption, restart the PC afterwards, and try the sfc /scannow command again.

If still not, then try using OPTION ONE above to run the sfc /scannow command at boot

 

If there are any residual problems, please open a fresh topic in the windows 8 forum detailing what was attempted here

 


Condobloke ...Outback Australian  

 

fed up with Windows antics...??....LINUX IS THE ANSWER....I USE LINUX MINT 18.3  EXCLUSIVELY.

 

Microsoft gives you Windows, Linux gives you the whole house...

It has been said that time heals all wounds. I don't agree. The wounds remain. Time - the mind, protecting its sanity - covers them with some scar tissue and the pain lessens, but it is never gone. Rose Kennedy

#11 Condobloke

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Posted 28 November 2014 - 04:00 AM

Did Security Check produce a log ??

 

checkup.txt should be located on your desktop...

 

Has Norton 360 been behaving as it should?....any strange behavior...?


Condobloke ...Outback Australian  

 

fed up with Windows antics...??....LINUX IS THE ANSWER....I USE LINUX MINT 18.3  EXCLUSIVELY.

 

Microsoft gives you Windows, Linux gives you the whole house...

It has been said that time heals all wounds. I don't agree. The wounds remain. Time - the mind, protecting its sanity - covers them with some scar tissue and the pain lessens, but it is never gone. Rose Kennedy

#12 Nick_593

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Posted 29 November 2014 - 04:12 AM

Hi, for unknown reasons the internet speed is back to normal today. JRT has just started working again also. I dont know why it wasnt working yesterday? (error message 'non 7z archive'?

 

Here is the log;

 

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

Junkware Removal Tool (JRT) by Thisisu
Version: 6.3.9 (11.15.2014:2)
OS: Windows 8 x64
Ran by Nico on 29/11/2014 at  8:55:06.77
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
 
 
 
 
~~~ Services
 
 
 
~~~ Registry Values
 
 
 
~~~ Registry Keys
 
 
 
~~~ Files
 
 
 
~~~ Folders
 
 
 
~~~ Event Viewer Logs were cleared
 
 
 
 
 
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Scan was completed on 29/11/2014 at  9:06:47.30
End of JRT log
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~





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