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Am I infected?

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3 replies to this topic

#1 iakona


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Posted 26 November 2014 - 11:36 PM

Hi there, last night I downloaded a file from a file host that I've previously used without problem.. however I forgot to untick the download with the download manager option which prompted a .exe to appear in my downloads. Chrome didn't like it and gave me the option to keep or discard, to which I promptly selected discard. Moments later norton file insight popped up in the bottom right hand corner, scanning a file for about 15-20 seconds before disappearing. Curiously I checked the task history to see that Norton had allowed the threat. I don't recognise the website that the threat apparently came from, and even then according to Norton that site is clean.

I've tried searching for the file in the appdata\local\google...\cache directory but it no longer exists. I've tried running malware bytes and spybot and neither have found anything. What should i do next?


Edited by iakona, 26 November 2014 - 11:39 PM.

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#2 bandicoot_


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Posted 26 November 2014 - 11:45 PM

Please try AdwCleaner. You can get it through this site's downloads section. Copy and paste the log results here.

#3 iakona

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Posted 27 November 2014 - 12:06 AM

# AdwCleaner v4.102 - Report created 27/11/2014 at 05:01:03
# Updated 23/11/2014 by Xplode
# Database : 2014-11-26.1 [Live]
# Operating System : Windows 8.1  (64 bits)
# Username : ShonaMc - SHONA
# Running from : C:\Users\ShonaMc\Downloads\AdwCleaner.exe
# Option : Scan
***** [ Services ] *****
***** [ Files / Folders ] *****
File Found : C:\Users\ShonaMc\AppData\Local\Google\Chrome\User Data\Default\Local Storage\hxxp_services.hearstmags.com_0.localstorage-journal
***** [ Scheduled Tasks ] *****
***** [ Shortcuts ] *****
***** [ Registry ] *****
***** [ Browsers ] *****
-\\ Internet Explorer v11.0.9600.17416
-\\ Mozilla Firefox v33.0 (x86 en-GB)
-\\ Google Chrome v39.0.2171.71
AdwCleaner[R0].txt - [908 octets] - [27/11/2014 04:56:36]
AdwCleaner[R1].txt - [829 octets] - [27/11/2014 05:01:03]
########## EOF - C:\AdwCleaner\AdwCleaner[R1].txt - [888 octets] ##########

#4 boopme


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Posted 02 December 2014 - 12:58 PM

Hello.. you need to clean those files.
Please download AdwCleaner by Xplode and save to your Desktop.
  • Double click on AdwCleaner.exe to run the tool. Vista/Windows 7/8 users right-click and select Run As Administrator
  • The tool will start to update the database, please wait a bit.
  • Click on the Scan button.
  • AdwCleaner will begin...be patient as the scan may take some time to complete.
  • After the scan has finished, click on the Clean button.
  • Press OK when asked to close all programs and follow the onscreen prompts.
  • Press OK again to allow AdwCleaner to restart the computer and complete the removal process.
  • After rebooting, a logfile report (AdwCleaner[S#].txt) will open automatically (where the largest value of # represents the most recent report).
  • Copy and paste the contents of that logfile in your next reply.
  • A copy of that logfile will also be saved in the C:\AdwCleaner folder.

If needed have you run Norton™ Power Eraser

Edited by boopme, 02 December 2014 - 12:58 PM.

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