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Computer Freezing and BSODs


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36 replies to this topic

#1 GoodbyeHalcyonDays

GoodbyeHalcyonDays

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Posted 26 November 2014 - 06:52 PM

Hi there,

I found this forum through Google, and was hoping someone could help me since the holidays are just about to hit us, and all stores will be closed until Monday.

I've been having some problems with my computer for the past few months, and only recently has it gotten bad.
Before, when I turned it on for the first time that day, it would freeze up after getting to Windows, so I'd have to hit the power button, but that wouldn't happen again the second time.

Now, when I turn it on, it'll crash almost at random. Sometimes it'll crash when I open Chrome, but then it's fine the next time I boot it up, and it'll almost always crash if I'm doing anything more than just browsing the web, like installing/uninstalling and playing games (like LoL).

The last BSOD log I looked at had a "kmode exception not handled" with "ntoskrnl.exe" somewhere in the file.

I have about 3-4 BSOD reports in total.


I'm thinking it's the memory that's having the issue, but I don't know too much about tech to really nail it.

Any advice would be appreciated.



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#2 noknojon

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Posted 26 November 2014 - 07:53 PM

Hello and Welcome -

I have about 3-4 BSOD reports in total.

If these are the most recent ones, yes please copy and paste them for us to see.

 

Please post a snapshot with Speccy for more system details -
How to Publish a snapshot with Speccy <<-- Full Directions Here (only Copy / Paste the link)

 

 

Please download MiniToolBox  to desktop to run it.
 Checkmark the following boxes:

  • List content of Hosts
  • Flush DNS
  • Report IE Proxy Settings
  • Reset IE Proxy Settings
  • Report FF Proxy Settings
  • Reset FF Proxy Settings
  • List last 10 Event Viewer log
  • List Installed Programs
  • List Users, Partitions and Memory size
Note: When using "Reset FF Proxy Settings" option Firefox should be closed.
 Click Go and Copy / Paste the result. (result.txt)

 

Thank you -



#3 GoodbyeHalcyonDays

GoodbyeHalcyonDays
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Posted 26 November 2014 - 08:16 PM

Speccy: http://speccy.piriform.com/results/sQGzdNFBV4Z7c5rLWc83HBD

 

MiniToolBox:

MiniToolBox by Farbar  Version: 21-07-2014
Ran by Derevex (administrator) on 26-11-2014 at 20:14:19
Running from "C:\Users\Derevex\Desktop\Documents"
Microsoft Windows 7 Ultimate  Service Pack 1 (X64)
Boot Mode: Normal
***************************************************************************
 
========================= Flush DNS: ===================================
 
Windows IP Configuration
 
Successfully flushed the DNS Resolver Cache.
 
========================= IE Proxy Settings: ============================== 
 
Proxy is not enabled.
No Proxy Server is set.
 
"Reset IE Proxy Settings": IE Proxy Settings were reset.
 
========================= FF Proxy Settings: ============================== 
 
 
"Reset FF Proxy Settings": Firefox Proxy settings were reset.
 
========================= Hosts content: =================================
 
 
 
 
========================= Event log errors: ===============================
 
Application errors:
==================
Error: (11/26/2014 07:23:27 PM) (Source: WinMgmt) (User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003
 
Error: (11/26/2014 07:21:39 PM) (Source: ISCT Agent) (User: )
Description: CAgentState::DoPeriodicSuspendResume    ****Error in initialize NetDetect, status = 0x2
 
Error: (11/26/2014 07:15:14 PM) (Source: WinMgmt) (User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003
 
Error: (11/26/2014 07:13:43 PM) (Source: ISCT Agent) (User: )
Description: CAgentState::DoPeriodicSuspendResume    ****Error in initialize NetDetect, status = 0x2
 
Error: (11/26/2014 07:07:53 PM) (Source: Application Error) (User: )
Description: Faulting application name: explorer.exe, version: 6.1.7601.17567, time stamp: 0x4d672ee4
Faulting module name: SHELL32.dll, version: 6.1.7601.17859, time stamp: 0x4fd2dfec
Exception code: 0xc0000005
Fault offset: 0x000000000013016b
Faulting process id: 0x5e0
Faulting application start time: 0xexplorer.exe0
Faulting application path: explorer.exe1
Faulting module path: explorer.exe2
Report Id: explorer.exe3
 
Error: (11/26/2014 06:10:41 PM) (Source: WinMgmt) (User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003
 
Error: (11/26/2014 06:09:09 PM) (Source: ISCT Agent) (User: )
Description: CAgentState::DoPeriodicSuspendResume    ****Error in initialize NetDetect, status = 0x2
 
Error: (11/26/2014 05:53:27 PM) (Source: WinMgmt) (User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003
 
Error: (11/26/2014 05:51:44 PM) (Source: ISCT Agent) (User: )
Description: CAgentState::DoPeriodicSuspendResume    ****Error in initialize NetDetect, status = 0x2
 
Error: (11/26/2014 04:10:01 PM) (Source: WinMgmt) (User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003
 
 
System errors:
=============
Error: (11/26/2014 07:40:40 PM) (Source: Disk) (User: )
Description: The device, \Device\Harddisk0\DR0, has a bad block.
 
Error: (11/26/2014 07:40:36 PM) (Source: Disk) (User: )
Description: The device, \Device\Harddisk0\DR0, has a bad block.
 
Error: (11/26/2014 07:40:32 PM) (Source: Disk) (User: )
Description: The device, \Device\Harddisk0\DR0, has a bad block.
 
Error: (11/26/2014 07:40:29 PM) (Source: Disk) (User: )
Description: The device, \Device\Harddisk0\DR0, has a bad block.
 
Error: (11/26/2014 07:40:25 PM) (Source: Disk) (User: )
Description: The device, \Device\Harddisk0\DR0, has a bad block.
 
Error: (11/26/2014 07:40:21 PM) (Source: Disk) (User: )
Description: The device, \Device\Harddisk0\DR0, has a bad block.
 
Error: (11/26/2014 07:40:17 PM) (Source: Disk) (User: )
Description: The device, \Device\Harddisk0\DR0, has a bad block.
 
Error: (11/26/2014 07:40:13 PM) (Source: Disk) (User: )
Description: The device, \Device\Harddisk0\DR0, has a bad block.
 
Error: (11/26/2014 07:40:09 PM) (Source: Disk) (User: )
Description: The device, \Device\Harddisk0\DR0, has a bad block.
 
Error: (11/26/2014 07:36:04 PM) (Source: Disk) (User: )
Description: The device, \Device\Harddisk0\DR0, has a bad block.
 
 
Microsoft Office Sessions:
=========================
 
CodeIntegrity Errors:
===================================
  Date: 2014-11-17 04:09:05.740
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume2\Program Files\Common Files\ATI Technologies\Multimedia\AMDMFTDecoder_64.dll because the set of per-page image hashes could not be found on the system.
 
  Date: 2014-11-17 04:08:30.082
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume2\Program Files\Common Files\ATI Technologies\Multimedia\AMDMFTDecoder_64.dll because the set of per-page image hashes could not be found on the system.
 
  Date: 2014-11-17 04:08:14.250
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume2\Program Files\Common Files\ATI Technologies\Multimedia\AMDMFTDecoder_64.dll because the set of per-page image hashes could not be found on the system.
 
 
 
=========================== Installed Programs ============================
µTorrent (HKCU\...\uTorrent) (Version: 3.4.2.34944 - BitTorrent Inc.)
4500_G510af_Help (x32 Version: 000.0.439.000 - Hewlett-Packard) Hidden
4500_G510nz_Help (x32 Version: 000.0.439.000 - Hewlett-Packard) Hidden
4500G510af (x32 Version: 000.0.423.000 - Hewlett-Packard) Hidden
4500G510af_Software_Min (x32 Version: 000.0.423.000 - Hewlett-Packard) Hidden
4500G510nz (x32 Version: 000.0.439.000 - Hewlett-Packard) Hidden
4500G510nz_Software_Min (x32 Version: 000.0.423.000 - Hewlett-Packard) Hidden
64 Bit HP CIO Components Installer (Version: 6.2.1 - Hewlett-Packard) Hidden
Adobe Flash Player 15 ActiveX (HKLM-x32\...\Adobe Flash Player ActiveX) (Version: 15.0.0.239 - Adobe Systems Incorporated)
Adobe Flash Player 15 Plugin (HKLM-x32\...\Adobe Flash Player Plugin) (Version: 15.0.0.239 - Adobe Systems Incorporated)
Adobe Reader XI (11.0.04) (HKLM-x32\...\{AC76BA86-7AD7-1033-7B44-AB0000000001}) (Version: 11.0.04 - Adobe Systems Incorporated)
AMD Accelerated Video Transcoding (Version: 13.30.100.40915 - Advanced Micro Devices, Inc.) Hidden
AMD Catalyst Control Center (x32 Version: 2014.0915.1813.30937 - Advanced Micro Devices, Inc.) Hidden
AMD Catalyst Install Manager (HKLM\...\{C2956908-53A3-88FC-B795-B16508296FC4}) (Version: 8.0.916.0 - Advanced Micro Devices, Inc.)
AMD Drag and Drop Transcoding (Version: 2.00.0000 - Advanced Micro Devices, Inc.) Hidden
AMD Media Foundation Decoders (Version: 1.0.81206.1620 - Advanced Micro Devices, Inc.) Hidden
AMD Wireless Display v3.0 (Version: 1.0.0.10 - Advanced Micro Devices, Inc.) Hidden
AMD Wireless Display v3.0 (Version: 1.0.0.14 - Advanced Micro Devices, Inc.) Hidden
AMD Wireless Display v3.0 (Version: 1.0.0.15 - Advanced Micro Devices, Inc.) Hidden
Apple Application Support (HKLM-x32\...\{46F044A5-CE8B-4196-984E-5BD6525E361D}) (Version: 2.3.6 - Apple Inc.)
Apple Mobile Device Support (HKLM\...\{2EF5D87E-B7BD-458F-8428-E4D0B8B4E65C}) (Version: 7.0.0.117 - Apple Inc.)
Apple Software Update (HKLM-x32\...\{789A5B64-9DD9-4BA5-915A-F0FC0A1B7BFE}) (Version: 2.1.3.127 - Apple Inc.)
Asmedia ASM106x SATA Host Controller Driver (HKLM-x32\...\{61942EF5-2CD8-47D4-869C-2E9A8BB085F1}) (Version: 1.3.4.000 - Asmedia Technology)
Auslogics Disk Defrag (HKLM-x32\...\{DF6A13C0-77DF-41FE-BD05-6D5201EB0CE7}_is1) (Version: 3.6 - Auslogics Software Pty Ltd)
Bonjour (HKLM\...\{6E3610B2-430D-4EB0-81E3-2B57E8B9DE8D}) (Version: 3.0.0.10 - Apple Inc.)
BufferChm (x32 Version: 130.0.331.000 - Hewlett-Packard) Hidden
Catalyst Control Center - Branding (x32 Version: 1.00.0000 - Advanced Micro Devices, Inc.) Hidden
Catalyst Control Center Graphics Previews Common (x32 Version: 2014.0915.1813.30937 - Advanced Micro Devices, Inc.) Hidden
Catalyst Control Center Localization All (x32 Version: 2014.0915.1813.30937 - Advanced Micro Devices, Inc.) Hidden
CCC Help Chinese Standard (x32 Version: 2014.0915.1812.30937 - Advanced Micro Devices, Inc.) Hidden
CCC Help Chinese Traditional (x32 Version: 2014.0915.1812.30937 - Advanced Micro Devices, Inc.) Hidden
CCC Help Czech (x32 Version: 2014.0915.1812.30937 - Advanced Micro Devices, Inc.) Hidden
CCC Help Danish (x32 Version: 2014.0915.1812.30937 - Advanced Micro Devices, Inc.) Hidden
CCC Help Dutch (x32 Version: 2014.0915.1812.30937 - Advanced Micro Devices, Inc.) Hidden
CCC Help English (x32 Version: 2014.0915.1812.30937 - Advanced Micro Devices, Inc.) Hidden
CCC Help Finnish (x32 Version: 2014.0915.1812.30937 - Advanced Micro Devices, Inc.) Hidden
CCC Help French (x32 Version: 2014.0915.1812.30937 - Advanced Micro Devices, Inc.) Hidden
CCC Help German (x32 Version: 2014.0915.1812.30937 - Advanced Micro Devices, Inc.) Hidden
CCC Help Greek (x32 Version: 2014.0915.1812.30937 - Advanced Micro Devices, Inc.) Hidden
CCC Help Hungarian (x32 Version: 2014.0915.1812.30937 - Advanced Micro Devices, Inc.) Hidden
CCC Help Italian (x32 Version: 2014.0915.1812.30937 - Advanced Micro Devices, Inc.) Hidden
CCC Help Japanese (x32 Version: 2014.0915.1812.30937 - Advanced Micro Devices, Inc.) Hidden
CCC Help Korean (x32 Version: 2014.0915.1812.30937 - Advanced Micro Devices, Inc.) Hidden
CCC Help Norwegian (x32 Version: 2014.0915.1812.30937 - Advanced Micro Devices, Inc.) Hidden
CCC Help Polish (x32 Version: 2014.0915.1812.30937 - Advanced Micro Devices, Inc.) Hidden
CCC Help Portuguese (x32 Version: 2014.0915.1812.30937 - Advanced Micro Devices, Inc.) Hidden
CCC Help Russian (x32 Version: 2014.0915.1812.30937 - Advanced Micro Devices, Inc.) Hidden
CCC Help Spanish (x32 Version: 2014.0915.1812.30937 - Advanced Micro Devices, Inc.) Hidden
CCC Help Swedish (x32 Version: 2014.0915.1812.30937 - Advanced Micro Devices, Inc.) Hidden
CCC Help Thai (x32 Version: 2014.0915.1812.30937 - Advanced Micro Devices, Inc.) Hidden
CCC Help Turkish (x32 Version: 2014.0915.1812.30937 - Advanced Micro Devices, Inc.) Hidden
CCleaner (HKLM\...\CCleaner) (Version: 4.09 - Piriform)
Combined Community Codec Pack 2014-07-13 (HKLM-x32\...\Combined Community Codec Pack_is1) (Version: 2014.07.13.0 - CCCP Project)
CPUID CPU-Z 1.65.1 (HKLM\...\CPUID CPU-Z_is1) (Version:  - )
CutePDF Writer 3.0 (HKLM\...\CutePDF Writer Installation) (Version:  3.0 - CutePDF.com)
D3DX10 (x32 Version: 15.4.2368.0902 - Microsoft) Hidden
Destinations (x32 Version: 130.0.0.0 - Hewlett-Packard) Hidden
DeviceDiscovery (x32 Version: 130.0.372.000 - Hewlett-Packard) Hidden
DivX Setup (HKLM-x32\...\DivX Setup) (Version: 2.6.3.88 - DivX, LLC)
DocMgr (x32 Version: 130.0.000.000 - Hewlett-Packard) Hidden
DocProc (x32 Version: 13.0.0.0 - Hewlett-Packard) Hidden
doubleTwist Sync (HKLM-x32\...\doubleTwist) (Version: 4.0.3.0 - doubleTwist Corporation)
Dropbox (HKCU\...\Dropbox) (Version: 2.10.52 - Dropbox, Inc.)
Fax (x32 Version: 130.0.418.000 - Hewlett-Packard) Hidden
Google Chrome (HKLM-x32\...\Google Chrome) (Version: 39.0.2171.71 - Google Inc.)
Google Update Helper (x32 Version: 1.3.25.11 - Google Inc.) Hidden
GPBaseService2 (x32 Version: 130.0.371.000 - Hewlett-Packard) Hidden
HP Customer Participation Program 13.0 (HKLM\...\HPExtendedCapabilities) (Version: 13.0 - HP)
HP Document Manager 2.0 (HKLM\...\HP Document Manager) (Version: 2.0 - HP)
HP Imaging Device Functions 13.0 (HKLM\...\HP Imaging Device Functions) (Version: 13.0 - HP)
HP Officejet 4500 G510a-f (HKLM\...\{C98517B6-DCE9-49B7-B19E-E384178D3986}) (Version: 13.0 - HP)
HP Officejet 4500 G510n-z (HKLM\...\{7E0E61CC-1C99-429D-BEA7-C4DD5B898D2A}) (Version: 13.0 - HP)
HP Smart Web Printing 4.5 (HKLM\...\HP Smart Web Printing) (Version: 4.5 - HP)
HP Solution Center 13.0 (HKLM\...\HP Solution Center & Imaging Support Tools) (Version: 13.0 - HP)
HP Update (HKLM-x32\...\{912D30CF-F39E-4B31-AD9A-123C6B794EE2}) (Version: 5.005.002.002 - Hewlett-Packard)
HPProductAssistant (x32 Version: 130.0.371.000 - Hewlett-Packard) Hidden
HydraVision (x32 Version: 4.2.252.0 - Advanced Micro Devices, Inc.) Hidden
Intel® Manageability Engine Firmware Recovery Agent (HKLM-x32\...\{0EC7F9CC-4741-45AE-9F55-6E9343F726F5}) (Version: 1.1.0.36960 - Intel Corporation)
Intel® Management Engine Components (HKLM-x32\...\{65153EA5-8B6E-43B6-857B-C6E4FC25798A}) (Version: 9.5.23.1766 - Intel Corporation)
Intel® Rapid Storage Technology (HKLM-x32\...\{3E29EE6C-963A-4aae-86C1-DC237C4A49FC}) (Version: 11.6.0.1030 - Intel Corporation)
Intel® Smart Connect Technology 2.0 x64 (HKLM\...\{D1B033E8-A077-4B0D-9831-5798E19E861E}) (Version: 2.0.1083.0 - Intel)
Intel® Update Manager (HKLM-x32\...\{12914061-EB9B-4AE7-AC7E-0B8A607C7DF4}) (Version: 2.3.1338 - Intel Corporation)
Intel® USB 3.0 eXtensible Host Controller Driver (HKLM-x32\...\{240C3DDD-C5E9-4029-9DF7-95650D040CF2}) (Version: 1.0.10.255 - Intel Corporation)
Intel® Trusted Connect Service Client (Version: 1.31.8.1 - Intel Corporation) Hidden
iTunes (HKLM\...\{D601CEAD-2E4F-4BBB-85CC-C29A4CE6A3C0}) (Version: 11.1.3.8 - Apple Inc.)
Java 7 Update 51 (HKLM-x32\...\{26A24AE4-039D-4CA4-87B4-2F83217051FF}) (Version: 7.0.510 - Oracle)
Java Auto Updater (x32 Version: 2.1.9.8 - Sun Microsystems, Inc.) Hidden
League of Legends (HKLM-x32\...\League of Legends 3.0.1) (Version: 3.0.1 - Riot Games)
League of Legends (x32 Version: 3.0.1 - Riot Games) Hidden
Malwarebytes Anti-Malware version 2.0.3.1025 (HKLM-x32\...\Malwarebytes Anti-Malware_is1) (Version: 2.0.3.1025 - Malwarebytes Corporation)
MarketResearch (x32 Version: 130.0.374.000 - Hewlett-Packard) Hidden
Microsoft .NET Framework 4.5 (HKLM\...\{92FB6C44-E685-45AD-9B20-CADF4CABA132} - 1033) (Version: 4.5.50709 - Microsoft Corporation)
Microsoft .NET Framework 4.5 (Version: 4.5.50709 - Microsoft Corporation) Hidden
Microsoft Application Error Reporting (Version: 12.0.6015.5000 - Microsoft Corporation) Hidden
Microsoft Games for Windows - LIVE Redistributable (HKLM-x32\...\{832D9DE0-8AFC-4689-9819-4DBBDEBD3E4F}) (Version: 3.5.92.0 - Microsoft Corporation)
Microsoft Games for Windows Marketplace (HKLM-x32\...\{4CB0307C-565E-4441-86BE-0DF2E4FB828C}) (Version: 3.5.50.0 - Microsoft Corporation)
Microsoft Office Access MUI (English) 2007 (x32 Version: 12.0.4518.1014 - Microsoft Corporation) Hidden
Microsoft Office Access Setup Metadata MUI (English) 2007 (x32 Version: 12.0.4518.1014 - Microsoft Corporation) Hidden
Microsoft Office Enterprise 2007 (HKLM-x32\...\ENTERPRISE) (Version: 12.0.4518.1014 - Microsoft Corporation)
Microsoft Office Enterprise 2007 (x32 Version: 12.0.4518.1014 - Microsoft Corporation) Hidden
Microsoft Office Excel MUI (English) 2007 (x32 Version: 12.0.4518.1014 - Microsoft Corporation) Hidden
Microsoft Office Groove MUI (English) 2007 (x32 Version: 12.0.4518.1014 - Microsoft Corporation) Hidden
Microsoft Office Groove Setup Metadata MUI (English) 2007 (x32 Version: 12.0.4518.1014 - Microsoft Corporation) Hidden
Microsoft Office InfoPath MUI (English) 2007 (x32 Version: 12.0.4518.1014 - Microsoft Corporation) Hidden
Microsoft Office Office 64-bit Components 2007 (Version: 12.0.4518.1014 - Microsoft Corporation) Hidden
Microsoft Office OneNote MUI (English) 2007 (x32 Version: 12.0.4518.1014 - Microsoft Corporation) Hidden
Microsoft Office Outlook MUI (English) 2007 (x32 Version: 12.0.4518.1014 - Microsoft Corporation) Hidden
Microsoft Office PowerPoint MUI (English) 2007 (x32 Version: 12.0.4518.1014 - Microsoft Corporation) Hidden
Microsoft Office Proof (English) 2007 (x32 Version: 12.0.4518.1014 - Microsoft Corporation) Hidden
Microsoft Office Proof (French) 2007 (x32 Version: 12.0.4518.1014 - Microsoft Corporation) Hidden
Microsoft Office Proof (Spanish) 2007 (x32 Version: 12.0.4518.1014 - Microsoft Corporation) Hidden
Microsoft Office Proofing (English) 2007 (x32 Version: 12.0.4518.1014 - Microsoft Corporation) Hidden
Microsoft Office Publisher MUI (English) 2007 (x32 Version: 12.0.4518.1014 - Microsoft Corporation) Hidden
Microsoft Office Shared 64-bit MUI (English) 2007 (Version: 12.0.4518.1014 - Microsoft Corporation) Hidden
Microsoft Office Shared 64-bit Setup Metadata MUI (English) 2007 (Version: 12.0.4518.1014 - Microsoft Corporation) Hidden
Microsoft Office Shared MUI (English) 2007 (x32 Version: 12.0.4518.1014 - Microsoft Corporation) Hidden
Microsoft Office Shared Setup Metadata MUI (English) 2007 (x32 Version: 12.0.4518.1014 - Microsoft Corporation) Hidden
Microsoft Office Word MUI (English) 2007 (x32 Version: 12.0.4518.1014 - Microsoft Corporation) Hidden
Microsoft Silverlight (HKLM\...\{89F4137D-6C26-4A84-BDB8-2E5A4BB71E00}) (Version: 5.1.30214.0 - Microsoft Corporation)
Microsoft SQL Server 2005 Compact Edition [ENU] (HKLM-x32\...\{F0B430D1-B6AA-473D-9B06-AA3DD01FD0B8}) (Version: 3.1.0000 - Microsoft Corporation)
Microsoft Visual C++ 2005 Redistributable (HKLM-x32\...\{7299052b-02a4-4627-81f2-1818da5d550d}) (Version: 8.0.56336 - Microsoft Corporation)
Microsoft Visual C++ 2005 Redistributable (x64) (HKLM\...\{6ce5bae9-d3ca-4b99-891a-1dc6c118a5fc}) (Version: 8.0.59192 - Microsoft Corporation)
Microsoft Visual C++ 2005 Redistributable (x64) (HKLM\...\{ad8a2fa1-06e7-4b0d-927d-6e54b3d31028}) (Version: 8.0.61000 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.17 (HKLM\...\{8220EEFE-38CD-377E-8595-13398D740ACE}) (Version: 9.0.30729 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.6161 (HKLM\...\{5FCE6D76-F5DC-37AB-B2B8-22AB8CEDB1D4}) (Version: 9.0.30729.6161 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17 (HKLM-x32\...\{9A25302D-30C0-39D9-BD6F-21E6EC160475}) (Version: 9.0.30729 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161 (HKLM-x32\...\{9BE518E6-ECC6-35A9-88E4-87755C07200F}) (Version: 9.0.30729.6161 - Microsoft Corporation)
Microsoft Visual C++ 2010  x64 Redistributable - 10.0.40219 (HKLM\...\{1D8E6291-B0D5-35EC-8441-6616F567A0F7}) (Version: 10.0.40219 - Microsoft Corporation)
Microsoft Visual C++ 2010  x86 Redistributable - 10.0.40219 (HKLM-x32\...\{F0C3E5D1-1ADE-321E-8167-68EF0DE699A5}) (Version: 10.0.40219 - Microsoft Corporation)
Microsoft Visual C++ 2012 Redistributable (x64) - 11.0.50727 (HKLM-x32\...\{15134cb0-b767-4960-a911-f2d16ae54797}) (Version: 11.0.50727.1 - Microsoft Corporation)
Microsoft Visual C++ 2012 Redistributable (x64) - 11.0.60610 (HKLM-x32\...\{a1909659-0a08-4554-8af1-2175904903a1}) (Version: 11.0.60610.1 - Microsoft Corporation)
Microsoft Visual C++ 2012 Redistributable (x86) - 11.0.50727 (HKLM-x32\...\{22154f09-719a-4619-bb71-5b3356999fbf}) (Version: 11.0.50727.1 - Microsoft Corporation)
Microsoft Visual C++ 2012 Redistributable (x86) - 11.0.60610 (HKLM-x32\...\{95716cce-fc71-413f-8ad5-56c2892d4b3a}) (Version: 11.0.60610.1 - Microsoft Corporation)
Microsoft Visual C++ 2012 x64 Additional Runtime - 11.0.50727 (Version: 11.0.50727 - Microsoft Corporation) Hidden
Microsoft Visual C++ 2012 x64 Additional Runtime - 11.0.60610 (Version: 11.0.60610 - Microsoft Corporation) Hidden
Microsoft Visual C++ 2012 x64 Minimum Runtime - 11.0.50727 (Version: 11.0.50727 - Microsoft Corporation) Hidden
Microsoft Visual C++ 2012 x64 Minimum Runtime - 11.0.60610 (Version: 11.0.60610 - Microsoft Corporation) Hidden
Microsoft Visual C++ 2012 x86 Additional Runtime - 11.0.50727 (x32 Version: 11.0.50727 - Microsoft Corporation) Hidden
Microsoft Visual C++ 2012 x86 Additional Runtime - 11.0.60610 (x32 Version: 11.0.60610 - Microsoft Corporation) Hidden
Microsoft Visual C++ 2012 x86 Minimum Runtime - 11.0.50727 (x32 Version: 11.0.50727 - Microsoft Corporation) Hidden
Microsoft Visual C++ 2012 x86 Minimum Runtime - 11.0.60610 (x32 Version: 11.0.60610 - Microsoft Corporation) Hidden
Microsoft Visual C++ 2013 Redistributable (x64) - 12.0.21005 (HKLM-x32\...\{7f51bdb9-ee21-49ee-94d6-90afc321780e}) (Version: 12.0.21005.1 - Microsoft Corporation)
Microsoft Visual C++ 2013 Redistributable (x86) - 12.0.21005 (HKLM-x32\...\{ce085a78-074e-4823-8dc1-8a721b94b76d}) (Version: 12.0.21005.1 - Microsoft Corporation)
Microsoft Visual C++ 2013 x64 Additional Runtime - 12.0.21005 (Version: 12.0.21005 - Microsoft Corporation) Hidden
Microsoft Visual C++ 2013 x64 Minimum Runtime - 12.0.21005 (Version: 12.0.21005 - Microsoft Corporation) Hidden
Microsoft Visual C++ 2013 x86 Additional Runtime - 12.0.21005 (x32 Version: 12.0.21005 - Microsoft Corporation) Hidden
Microsoft Visual C++ 2013 x86 Minimum Runtime - 12.0.21005 (x32 Version: 12.0.21005 - Microsoft Corporation) Hidden
Microsoft WSE 3.0 Runtime (HKLM-x32\...\{E3E71D07-CD27-46CB-8448-16D4FB29AA13}) (Version: 3.0.5305.0 - Microsoft Corp.)
Microsoft Xbox 360 Accessories 1.2 (HKLM\...\{D9C50188-12D5-4D3E-8F00-682346C2AA5F}) (Version: 1.20.146.0 - Microsoft)
Movie Maker (x32 Version: 16.4.3528.0331 - Microsoft Corporation) Hidden
MSVCRT (x32 Version: 15.4.2862.0708 - Microsoft) Hidden
MSVCRT110 (x32 Version: 16.4.1108.0727 - Microsoft) Hidden
MSVCRT110_amd64 (Version: 16.4.1109.0912 - Microsoft) Hidden
MSXML 4.0 SP3 Parser (HKLM-x32\...\{196467F1-C11F-4F76-858B-5812ADC83B94}) (Version: 4.30.2100.0 - Microsoft Corporation)
MySQL Connector/ODBC 3.51 (HKLM-x32\...\{0CB3C535-1171-4A20-B549-E2CB5DEB9723}) (Version: 3.51.12 - MySQL AB)
Network64 (Version: 130.0.550.000 - Hewlett-Packard) Hidden
NirSoft BlueScreenView (HKLM-x32\...\NirSoft BlueScreenView) (Version:  - )
NVIDIA PhysX (HKLM-x32\...\{80407BA7-7763-4395-AB98-5233F1B34E65}) (Version: 9.13.1220 - NVIDIA Corporation)
Photo Gallery (x32 Version: 16.4.3528.0331 - Microsoft Corporation) Hidden
PowerISO (HKLM-x32\...\PowerISO) (Version: 5.7 - Power Software Ltd)
Realtek Ethernet Controller Driver (HKLM-x32\...\{8833FFB6-5B0C-4764-81AA-06DFEED9A476}) (Version: 7.86.508.2014 - Realtek)
Realtek High Definition Audio Driver (HKLM-x32\...\{F132AF7F-7BCA-4EDE-8A7C-958108FE7DBC}) (Version: 6.0.1.7240 - Realtek Semiconductor Corp.)
Revo Uninstaller 1.95 (HKLM-x32\...\Revo Uninstaller) (Version: 1.95 - VS Revo Group)
Scan (x32 Version: 13.0.0.0 - Hewlett-Packard) Hidden
SlimDrivers (HKLM-x32\...\{A5457401-D56A-43F2-9524-78E54A7FC07A}) (Version: 2.2.32705 - SlimWare Utilities, Inc.)
SmartWebPrinting (x32 Version: 130.0.373.000 - Hewlett-Packard) Hidden
SolutionCenter (x32 Version: 130.0.373.000 - Hewlett-Packard) Hidden
Speccy (HKLM\...\Speccy) (Version: 1.26 - Piriform)
Status (x32 Version: 130.0.373.000 - Hewlett-Packard) Hidden
TeraCopy 2.27 (HKLM\...\TeraCopy_is1) (Version:  - Code Sector)
Toolbox (x32 Version: 130.0.648.000 - Hewlett-Packard) Hidden
TrayApp (x32 Version: 130.0.376.000 - Hewlett-Packard) Hidden
UxStyle Core Beta (HKLM\...\{8E363055-15E5-4D8A-9C69-A0A9DE9A3337}) (Version: 0.2.1.1 - The Within Network, LLC)
VC80CRTRedist - 8.0.50727.6195 (x32 Version: 1.2.0 - DivX, Inc) Hidden
VIO Player version 2.0 (HKLM-x32\...\{BD85D232-E96C-4E66-AA73-37B85925CB23}_is1) (Version: 2.0 - VIO PLayer)
Waterfox 30.0 (x64 en-US) (HKLM\...\Waterfox 30.0 (x64 en-US)) (Version: 30.0 - Mozilla)
WebReg (x32 Version: 130.0.132.017 - Hewlett-Packard) Hidden
WIDCOMM Bluetooth Software (HKLM\...\{A1439D4F-FD46-47F2-A1D3-FEE097C29A09}) (Version: 6.5.1.2700 - Broadcom Corporation)
Winamp (HKLM-x32\...\Winamp) (Version: 5.65  - Nullsoft, Inc)
Winamp Detector Plug-in (HKCU\...\Winamp Detect) (Version: 1.0.0.1 - Nullsoft, Inc)
Windows Live Communications Platform (x32 Version: 16.4.3528.0331 - Microsoft Corporation) Hidden
Windows Live Essentials (HKLM-x32\...\WinLiveSuite) (Version: 16.4.3528.0331 - Microsoft Corporation)
Windows Live Essentials (x32 Version: 16.4.3528.0331 - Microsoft Corporation) Hidden
Windows Live ID Sign-in Assistant (Version: 7.250.4311.0 - Microsoft Corporation) Hidden
Windows Live Installer (x32 Version: 16.4.3528.0331 - Microsoft Corporation) Hidden
Windows Live Photo Common (x32 Version: 16.4.3528.0331 - Microsoft Corporation) Hidden
Windows Live PIMT Platform (x32 Version: 16.4.3528.0331 - Microsoft Corporation) Hidden
Windows Live SOXE (x32 Version: 16.4.3528.0331 - Microsoft Corporation) Hidden
Windows Live SOXE Definitions (x32 Version: 16.4.3528.0331 - Microsoft Corporation) Hidden
Windows Live UX Platform (x32 Version: 16.4.3528.0331 - Microsoft Corporation) Hidden
Windows Live UX Platform Language Pack (x32 Version: 16.4.3528.0331 - Microsoft Corporation) Hidden
WinRAR 5.00 beta 7 (64-bit) (HKLM\...\WinRAR archiver) (Version: 5.00.7 - win.rar GmbH)
 
========================= Memory info: ===================================
 
Percentage of memory in use: 19%
Total physical RAM: 12228.04 MB
Available physical RAM: 9799.47 MB
Total Pagefile: 24454.27 MB
Available Pagefile: 21641.66 MB
Total Virtual: 4095.88 MB
Available Virtual: 3933.27 MB
 
========================= Partitions: =====================================
 
1 Drive c: () (Fixed) (Total:931.41 GB) (Free:700.01 GB) NTFS
 
========================= Users: ========================================
 
User accounts for \\DEREVEX-PC
 
Administrator            Derevex                  Guest                    
 
 
**** End of log ****


#4 GoodbyeHalcyonDays

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Posted 26 November 2014 - 08:19 PM

As for the minidumps, I couldn't upload .txt or .dmp files, so I just saved all three to a single text file and am copy/pasting it below.

 

BSOD:

==================================================
Dump File         : 110414-19141-01.dmp
Crash Time        : 11/4/2014 1:04:23 PM
Bug Check String  : DRIVER_VERIFIER_DETECTED_VIOLATION
Bug Check Code    : 0x000000c4
Parameter 1       : 00000000`00000091
Parameter 2       : 00000000`00000002
Parameter 3       : fffffa80`0d1aeb50
Parameter 4       : 00000000`00000000
Caused By Driver  : ntoskrnl.exe
Caused By Address : ntoskrnl.exe+7efc0
File Description  : NT Kernel & System
Product Name      : Microsoft® Windows® Operating System
Company           : Microsoft Corporation
File Version      : 6.1.7601.17944 (win7sp1_gdr.120830-0333)
Processor         : x64
Crash Address     : ntoskrnl.exe+7efc0
Stack Address 1   : 
Stack Address 2   : 
Stack Address 3   : 
Computer Name     : 
Full Path         : C:\Windows\Minidump\110414-19141-01.dmp
Processors Count  : 4
Major Version     : 15
Minor Version     : 7601
Dump File Size    : 275,296
Dump File Time    : 11/4/2014 1:05:16 PM
==================================================
 
==================================================
Dump File         : 110214-22448-01.dmp
Crash Time        : 11/2/2014 2:42:31 PM
Bug Check String  : KMODE_EXCEPTION_NOT_HANDLED
Bug Check Code    : 0x0000001e
Parameter 1       : ffffffff`c0000005
Parameter 2       : fffff800`031b0617
Parameter 3       : 00000000`00000000
Parameter 4       : ffffffff`ffffffff
Caused By Driver  : ntoskrnl.exe
Caused By Address : ntoskrnl.exe+7efc0
File Description  : NT Kernel & System
Product Name      : Microsoft® Windows® Operating System
Company           : Microsoft Corporation
File Version      : 6.1.7601.17944 (win7sp1_gdr.120830-0333)
Processor         : x64
Crash Address     : ntoskrnl.exe+7efc0
Stack Address 1   : 
Stack Address 2   : 
Stack Address 3   : 
Computer Name     : 
Full Path         : C:\Windows\Minidump\110214-22448-01.dmp
Processors Count  : 4
Major Version     : 15
Minor Version     : 7601
Dump File Size    : 275,296
Dump File Time    : 11/2/2014 2:43:47 PM
==================================================
 
==================================================
Dump File         : 100414-15678-01.dmp
Crash Time        : 10/4/2014 2:23:20 PM
Bug Check String  : SYSTEM_THREAD_EXCEPTION_NOT_HANDLED
Bug Check Code    : 0x1000007e
Parameter 1       : ffffffff`c0000005
Parameter 2       : fffff880`0f39cdbb
Parameter 3       : fffff880`07fde228
Parameter 4       : fffff880`07fdda80
Caused By Driver  : atikmdag.sys
Caused By Address : atikmdag.sys+128f6f
File Description  : 
Product Name      : 
Company           : 
File Version      : 
Processor         : x64
Crash Address     : atikmdag.sys+c7dbb
Stack Address 1   : 
Stack Address 2   : 
Stack Address 3   : 
Computer Name     : 
Full Path         : C:\Windows\Minidump\100414-15678-01.dmp
Processors Count  : 4
Major Version     : 15
Minor Version     : 7601
Dump File Size    : 275,296
Dump File Time    : 10/4/2014 2:24:11 PM
==================================================


#5 noknojon

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Posted 26 November 2014 - 09:03 PM

First - (more in next post / 3 minutes)

Run a Disk Check on your Main Hard Drive in Windows:
• Click Start and open Computer
• Right-click on C: (or your main Hard Drive letter) and select Properties
• Click on the Tools tab
• Under Error-checking click the Check Now... button
• Mark the 2 boxes next to Automatically fix file system errors and Scan for and attempt recovery of bad sectors
• Click on the Start button
• When the message box pops up, click the Schedule disk check button and RESTART your computer
• Once your computer restarts it will check the drive, don't press any keys so that it is allowed to do so
NOTES : This can take from 1 to 2 hours to complete depending on your system, so let it continue
Do not Reboot during the scan, as you can (will) lose data from the system.
If this is a laptop, plug it into a reliable power source, as batteries do fail.
Once completed, the computer will reboot back to Normal Mode.

 

 

Run System File Check from an Elevated Command Prompt
 1. Open Elevated Command Prompt as per directions
 2. Type sfc /scannow and press Enter (note the space between c and / it must be there)
 3. (On average).This should not take longer than 20 minutes to finish
 4. NOTE : Do not touch the keyboard while this is running



#6 noknojon

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Posted 26 November 2014 - 09:16 PM

Sorry but I lost this post and re-wrote it -

 

Your dumps are over 1 month, and not 1 week.

 

System errors:   x 10 times
=============
Error: (11/26/2014 07:40:40 PM) (Source: Disk) (User: )
Description: The device, \Device\Harddisk0\DR0, has a bad block. << Disk Check and sfc /scannow

 

Please uninstall >> Auslogics Disk Defrag and use installed defrag

 

Installation Date: 7/30/2013 4:33:31 AM
Windows Update: AutoUpdate: Not configured
There were no updates listed in the Speccy.
Note that the program can be very wrong at times ........
 
The first post is also based on -
Crash Time        : 11/4/2014 1:04:23 PM
Bug Check String  : DRIVER_VERIFIER_DETECTED_VIOLATION
 
 
Windows Security Center
User Account Control (UAC): Disabled
Firewall: Enabled
Antivirus: Disabled << Is there one installed ?
 

edited for Typo -


Edited by noknojon, 26 November 2014 - 09:46 PM.


#7 GoodbyeHalcyonDays

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Posted 26 November 2014 - 09:40 PM

Sorry but I lost this post and re-wrote it -
 
Your dumps are over 1 month, and not 1 week.
 
System errors:   x 10 times
=============
Error: (11/26/2014 07:40:40 PM) (Source: Disk) (User: )
Description: The device, \Device\Harddisk0\DR0, has a bad block. << Disk Check and sfc /scannow
 
Please uninstall >> Auslogics Disk Defrag and use installed defrag
 
Installation Date: 7/30/2013 4:33:31 AM

Windows Update: AutoUpdate: Not configured
There were no updates listed in the Speccy.
Note that the program can be very wrong at times ........
 
 

Windows Security Center


User Account Control (UAC): Disabled

Firewall: Enabled

Antivirus: Disabled << Is there one installed ?
 
edited for Typo -


I'm currently scanning the computer now with the disk check. Only at 10%, so it'll be awhile.

As to why the memory dumps are that old-- I definitely got two bsods today with those errors, but I did do a system restore to the beginning of the month, so maybe that's why.

I have malwarebytes for antivirus, and that's about all I use.

Will try the second scan once the computer reboots itself.

#8 noknojon

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Posted 26 November 2014 - 10:03 PM

I have malwarebytes for antivirus, and that's about all I use.

From this I must assume that you think the Pro (paid) Version is an Antivirus also.

1. It should always be used beside your Antivirus, not as an Antivirus program. It is an Antimalware program only.

2. The free version is just a "mop-up" tool to find if anything has got under all other defenses.

 

Many people do make this error, and only find out too late.

 

EDIT -

https://www.malwarebytes.org/support/guides/mbam/AdvancedSettings.html Note that it is listed as Antimalware and not Combined or Antvirus product. 

 

I did do a system restore to the beginning of the month, so maybe that's why.

This may answer a few questions, but we can use Blue Screen check later if needed.

 

Let you have a "late night coffee" while these programs run.


Edited by noknojon, 26 November 2014 - 11:01 PM.


#9 GoodbyeHalcyonDays

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Posted 26 November 2014 - 11:30 PM

I finished both scans fine, and the second one gave me a CBS log.

 

I've tried to copy/paste it into Google for quite awhile now, but it keeps freezing every single time I either hit ctrl+v or right click at all. Thankfully, it doesn't crash the entire computer and I can just Task Manager and terminate it, but I can't get the log to you without my browser crashing.

 

Actually, I think it might be because of how freaking huge the file is. I just now looked at it, and there is quite a long, long file of text.


Edited by GoodbyeHalcyonDays, 26 November 2014 - 11:32 PM.


#10 noknojon

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Posted 27 November 2014 - 12:21 AM

how freaking huge the file is.

Yes, CBS Logs can be very long

Please also read my post above Re: MBAM. I have spent almost 10 years on that forum telling people to install a Free antivirus at the least.

 

Do you think that if you "broke it in half" you may be able to post it.

 

More important, were you given any warnings or statements during or after the scans ??

 

Thanks -



#11 GoodbyeHalcyonDays

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Posted 27 November 2014 - 12:25 AM

What antivirus would you recommend then?

 

Neither scans really said anything about warnings-- lots of "found corrupt/damaged file in (...), fixing it," then just told to restart and it'll fix itself on the next reboot.

 

Let me try to split it into parts.



#12 GoodbyeHalcyonDays

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Posted 27 November 2014 - 12:36 AM

I can split them up, but the forum has a maximum size limit. I can't seem to copy/paste anything from the log onto this website though, even though I can do it for a normal text file.


Edited by GoodbyeHalcyonDays, 27 November 2014 - 12:41 AM.


#13 noknojon

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Posted 27 November 2014 - 12:39 AM

Sorry but I did recheck your Windows Updates (there were about 4) there should have been about 40+ listed under Hotfixes.

 

A quick check of my Windows 7 shows about 8 - 10 per month (Windows Updates are released 2nd Tuesday of each month).

 

Please ask for help to access or turn on Automatic Updates if you are not sure.

 

Thanks for those logs, now I must read them :P



#14 GoodbyeHalcyonDays

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Posted 27 November 2014 - 12:53 AM

Here we go. I found a workaround it.

 

https://www.scribd.com/doc/248400622/CBS-LOG-FILE

 

 

Sorry but I did recheck your Windows Updates (there were about 4) there should have been about 40+ listed under Hotfixes.

 

A quick check of my Windows 7 shows about 8 - 10 per month (Windows Updates are released 2nd Tuesday of each month).

 

Please ask for help to access or turn on Automatic Updates if you are not sure.

 

Thanks for those logs, now I must read them :P

 

I've turned on Automatic Updates. A friend of mine built my computer for me a year ago, so I just kind of left everything as he did.

 

How can I go about checking for those hotfixes?



#15 noknojon

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Posted 27 November 2014 - 12:54 AM

Choosing an Anti-Virus Program From our resident Antivirus / Antimalware specialist quietman7

 

Even try paid versions as most generally offer a 30 or 60 day trial,

 

Are you able to open the link that you posted, as I am having a few problems ??






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