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New Build - Blue Screens every day or two


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4 replies to this topic

#1 tenz

tenz

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Posted 26 November 2014 - 02:32 PM

New PC build, most everything works fine, except i get a blue screen every day or two

 

here are my specs:

 

Core i7 4790

asus Z97-AR Mobo (updated firmware)

8GB DDR3 12800 Memory  (800Mhz)

AMD Radeon HD 6870 1GB DDR5

Samsung 840 EVO 250 gig SSD (OS drive (latest firmware, samsung utility reporting as healthy)

Seagate ST3100033AS 1TB data drive

 

Here is a link to my minidumps, 5 of them zipped

 

https://www.dropbox.com/s/9spfzoy2hmng4qf/bluescreendmps.zip?dl=0

 

Any help would be greatly appreciated. I have already removed all non-essential peripherals. 

 

I noticed that my front panel USB 2.0 port acts weird, so i will be disconnecting the header from the mobo later today to see if that might be the case. i just am not great at looking over these minidumps.   If any other info is needed, i can provide..

 

Thanks in advance for any and all help



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#2 hamluis

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Posted 26 November 2014 - 04:13 PM

Please download MiniToolBox  , save it to your desktop and run it.
 
Checkmark the following checkboxes:
  List last 10 Event Viewer log
  List Installed Programs
  List Users, Partitions and Memory size.
 
Click Go and paste the content into your next post.
 
Also...please Publish a Snapshot using Speccy - http://www.bleepingcomputer.com/forums/topic323892.html/page__p__1797792#entry1797792 , taking care to post the link of the snapshot in your next post.
 
Louis



#3 tenz

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Posted 26 November 2014 - 04:30 PM

Below is minitoolbox data.  also, before you replied, i removed virtualclonedrive from my system, as well as removing sptd.sys. Also i ran malware scans and found a couple of items, one of which was a rogue bitcoin mining malware item. no rootkits were found using malwarebytes rootkit detector, or TDSSKiller
 
 
 
MiniToolBox by Farbar  Version: 21-07-2014
Ran by Tenz (administrator) on 26-11-2014 at 16:23:10
Running from "C:\Users\Tenz\Desktop"
Microsoft Windows 7 Ultimate  Service Pack 1 (X64)
Boot Mode: Normal
***************************************************************************
 
========================= Event log errors: ===============================
 
Application errors:
==================
Error: (11/26/2014 03:48:44 PM) (Source: WinMgmt) (User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003
 
Error: (11/26/2014 03:39:41 PM) (Source: WinMgmt) (User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003
 
Error: (11/26/2014 03:39:17 PM) (Source: Application Error) (User: )
Description: Faulting application name: Explorer.EXE, version: 6.1.7601.17567, time stamp: 0x4d672ee4
Faulting module name: SHLWAPI.dll, version: 6.1.7601.17514, time stamp: 0x4ce7c9ab
Exception code: 0xc0000005
Fault offset: 0x0000000000011c66
Faulting process id: 0xcac
Faulting application start time: 0xExplorer.EXE0
Faulting application path: Explorer.EXE1
Faulting module path: Explorer.EXE2
Report Id: Explorer.EXE3
 
Error: (11/26/2014 02:14:12 PM) (Source: WinMgmt) (User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003
 
Error: (11/26/2014 02:02:30 PM) (Source: Application Error) (User: )
Description: Faulting application name: Handbrake.exe, version: 0.10.0.6534, time stamp: 0x547082c8
Faulting module name: hb.dll, version: 0.0.0.0, time stamp: 0x54707fa3
Exception code: 0xc0000005
Fault offset: 0x0015fcd0
Faulting process id: 0x1ed8
Faulting application start time: 0xHandbrake.exe0
Faulting application path: Handbrake.exe1
Faulting module path: Handbrake.exe2
Report Id: Handbrake.exe3
 
Error: (11/26/2014 02:02:29 PM) (Source: .NET Runtime) (User: )
Description: Application: Handbrake.exe
Framework Version: v4.0.30319
Description: The process was terminated due to an unhandled exception.
Exception Info: exception code c0000005, exception address 05E2FCD0
 
Error: (11/26/2014 10:57:32 AM) (Source: Application Error) (User: )
Description: Faulting application name: Handbrake.exe, version: 0.10.0.6534, time stamp: 0x547082c8
Faulting module name: hb.dll, version: 0.0.0.0, time stamp: 0x54707fa3
Exception code: 0xc0000005
Fault offset: 0x0015fcd0
Faulting process id: 0x1b98
Faulting application start time: 0xHandbrake.exe0
Faulting application path: Handbrake.exe1
Faulting module path: Handbrake.exe2
Report Id: Handbrake.exe3
 
Error: (11/26/2014 10:57:32 AM) (Source: .NET Runtime) (User: )
Description: Application: Handbrake.exe
Framework Version: v4.0.30319
Description: The process was terminated due to an unhandled exception.
Exception Info: exception code c0000005, exception address 05DDFCD0
 
Error: (11/26/2014 10:56:25 AM) (Source: Application Error) (User: )
Description: Faulting application name: Handbrake.exe, version: 0.10.0.6534, time stamp: 0x547082c8
Faulting module name: hb.dll, version: 0.0.0.0, time stamp: 0x54707fa3
Exception code: 0xc0000005
Fault offset: 0x0015fcd0
Faulting process id: 0x1c70
Faulting application start time: 0xHandbrake.exe0
Faulting application path: Handbrake.exe1
Faulting module path: Handbrake.exe2
Report Id: Handbrake.exe3
 
Error: (11/26/2014 10:56:25 AM) (Source: .NET Runtime) (User: )
Description: Application: Handbrake.exe
Framework Version: v4.0.30319
Description: The process was terminated due to an unhandled exception.
Exception Info: exception code c0000005, exception address 05D5FCD0
 
 
System errors:
=============
Error: (11/26/2014 03:46:50 PM) (Source: Service Control Manager) (User: )
Description: The following boot-start or system-start driver(s) failed to load: 
cdrom
 
Error: (11/26/2014 03:46:49 PM) (Source: DCOM) (User: NT AUTHORITY)
Description: application-specificLocalLaunch{22279AF5-03AE-4CAF-989D-2530918B2F1C}{0773CCD6-59A2-4D26-B235-19247767E645}NT AUTHORITYLOCAL SERVICES-1-5-19LocalHost (Using LRPC)
 
Error: (11/26/2014 03:46:49 PM) (Source: DCOM) (User: NT AUTHORITY)
Description: application-specificLocalLaunch{22279AF5-03AE-4CAF-989D-2530918B2F1C}{0773CCD6-59A2-4D26-B235-19247767E645}NT AUTHORITYLOCAL SERVICES-1-5-19LocalHost (Using LRPC)
 
Error: (11/26/2014 03:46:33 PM) (Source: DCOM) (User: )
Description: {AB8902B4-09CA-4BB6-B78D-A8F59079A8D5}
 
Error: (11/26/2014 03:37:48 PM) (Source: Service Control Manager) (User: )
Description: The following boot-start or system-start driver(s) failed to load: 
cdrom
 
Error: (11/26/2014 03:37:46 PM) (Source: DCOM) (User: NT AUTHORITY)
Description: application-specificLocalLaunch{22279AF5-03AE-4CAF-989D-2530918B2F1C}{0773CCD6-59A2-4D26-B235-19247767E645}NT AUTHORITYLOCAL SERVICES-1-5-19LocalHost (Using LRPC)
 
Error: (11/26/2014 03:37:46 PM) (Source: DCOM) (User: NT AUTHORITY)
Description: application-specificLocalLaunch{22279AF5-03AE-4CAF-989D-2530918B2F1C}{0773CCD6-59A2-4D26-B235-19247767E645}NT AUTHORITYLOCAL SERVICES-1-5-19LocalHost (Using LRPC)
 
Error: (11/26/2014 02:12:21 PM) (Source: BugCheck) (User: )
Description: 0x000000f4 (0x0000000000000003, 0xfffffa800b6ccb30, 0xfffffa800b6cce10, 0xfffff800031e3270)C:\Windows\MEMORY.DMP112614-7862-01
 
Error: (11/26/2014 02:12:20 PM) (Source: DCOM) (User: NT AUTHORITY)
Description: application-specificLocalLaunch{22279AF5-03AE-4CAF-989D-2530918B2F1C}{0773CCD6-59A2-4D26-B235-19247767E645}NT AUTHORITYLOCAL SERVICES-1-5-19LocalHost (Using LRPC)
 
Error: (11/26/2014 02:12:20 PM) (Source: DCOM) (User: NT AUTHORITY)
Description: application-specificLocalLaunch{22279AF5-03AE-4CAF-989D-2530918B2F1C}{0773CCD6-59A2-4D26-B235-19247767E645}NT AUTHORITYLOCAL SERVICES-1-5-19LocalHost (Using LRPC)
 
 
Microsoft Office Sessions:
=========================
Error: (11/26/2014 03:48:44 PM) (Source: WinMgmt)(User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003
 
Error: (11/26/2014 03:39:41 PM) (Source: WinMgmt)(User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003
 
Error: (11/26/2014 03:39:17 PM) (Source: Application Error)(User: )
Description: Explorer.EXE6.1.7601.175674d672ee4SHLWAPI.dll6.1.7601.175144ce7c9abc00000050000000000011c66cac01d009b8f12f783cC:\Windows\Explorer.EXEC:\Windows\system32\SHLWAPI.dll49e0c93a-75ac-11e4-9137-10c37b6c4023
 
Error: (11/26/2014 02:14:12 PM) (Source: WinMgmt)(User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003
 
Error: (11/26/2014 02:02:30 PM) (Source: Application Error)(User: )
Description: Handbrake.exe0.10.0.6534547082c8hb.dll0.0.0.054707fa3c00000050015fcd01ed801d00991b2317aabC:\Program Files (x86)\Handbrake\Handbrake.exeC:\Program Files (x86)\Handbrake\hb.dllc4a38a60-759e-11e4-a48f-10c37b6c4023
 
Error: (11/26/2014 02:02:29 PM) (Source: .NET Runtime)(User: )
Description: Application: Handbrake.exe
Framework Version: v4.0.30319
Description: The process was terminated due to an unhandled exception.
Exception Info: exception code c0000005, exception address 05E2FCD0
 
Error: (11/26/2014 10:57:32 AM) (Source: Application Error)(User: )
Description: Handbrake.exe0.10.0.6534547082c8hb.dll0.0.0.054707fa3c00000050015fcd01b9801d009919f504956C:\Program Files (x86)\Handbrake\Handbrake.exeC:\Program Files (x86)\Handbrake\hb.dlledd6a4d9-7584-11e4-a48f-10c37b6c4023
 
Error: (11/26/2014 10:57:32 AM) (Source: .NET Runtime)(User: )
Description: Application: Handbrake.exe
Framework Version: v4.0.30319
Description: The process was terminated due to an unhandled exception.
Exception Info: exception code c0000005, exception address 05DDFCD0
 
Error: (11/26/2014 10:56:25 AM) (Source: Application Error)(User: )
Description: Handbrake.exe0.10.0.6534547082c8hb.dll0.0.0.054707fa3c00000050015fcd01c7001d009917d784eeaC:\Program Files (x86)\Handbrake\Handbrake.exeC:\Program Files (x86)\Handbrake\hb.dllc62b56c7-7584-11e4-a48f-10c37b6c4023
 
Error: (11/26/2014 10:56:25 AM) (Source: .NET Runtime)(User: )
Description: Application: Handbrake.exe
Framework Version: v4.0.30319
Description: The process was terminated due to an unhandled exception.
Exception Info: exception code c0000005, exception address 05D5FCD0
 
 
CodeIntegrity Errors:
===================================
  Date: 2014-11-26 16:01:00.470
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume2\Windows\System32\l3codeca.acm because the set of per-page image hashes could not be found on the system.
 
  Date: 2014-11-26 15:53:43.260
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume2\Windows\System32\l3codeca.acm because the set of per-page image hashes could not be found on the system.
 
  Date: 2014-11-26 15:47:27.295
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume2\Windows\System32\l3codeca.acm because the set of per-page image hashes could not be found on the system.
 
  Date: 2014-11-26 15:46:57.451
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume2\Windows\System32\sxs.dll because the set of per-page image hashes could not be found on the system.
 
  Date: 2014-11-26 15:38:32.285
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume2\Windows\System32\l3codeca.acm because the set of per-page image hashes could not be found on the system.
 
  Date: 2014-11-26 15:37:54.657
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume2\Windows\System32\sxs.dll because the set of per-page image hashes could not be found on the system.
 
  Date: 2014-11-26 15:36:25.287
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume2\Windows\System32\l3codeca.acm because the set of per-page image hashes could not be found on the system.
 
  Date: 2014-11-26 15:28:37.407
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume2\Windows\System32\l3codeca.acm because the set of per-page image hashes could not be found on the system.
 
  Date: 2014-11-26 15:12:22.130
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume2\Windows\System32\l3codeca.acm because the set of per-page image hashes could not be found on the system.
 
  Date: 2014-11-26 14:58:14.296
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume2\Windows\System32\l3codeca.acm because the set of per-page image hashes could not be found on the system.
 
 
 
=========================== Installed Programs ============================
µTorrent (HKCU\...\uTorrent) (Version: 3.4.2.35141 - BitTorrent Inc.)
7-Zip 9.20 (x64 edition) (HKLM\...\{23170F69-40C1-2702-0920-000001000000}) (Version: 9.20.00.0 - Igor Pavlov)
Adobe AIR (HKLM-x32\...\Adobe AIR) (Version: 15.0.0.293 - Adobe Systems Incorporated)
Adobe AIR (x32 Version: 15.0.0.293 - Adobe Systems Incorporated) Hidden
Adobe Shockwave Player 12.1 (HKLM-x32\...\Adobe Shockwave Player) (Version: 12.1.3.153 - Adobe Systems, Inc.)
AMD Accelerated Video Transcoding (Version: 13.30.100.40915 - Advanced Micro Devices, Inc.) Hidden
AMD Catalyst Control Center (x32 Version: 2014.0915.1813.30937 - Advanced Micro Devices, Inc.) Hidden
AMD Catalyst Install Manager (HKLM\...\{C2956908-53A3-88FC-B795-B16508296FC4}) (Version: 8.0.916.0 - Advanced Micro Devices, Inc.)
AMD Drag and Drop Transcoding (Version: 2.00.0000 - Advanced Micro Devices, Inc.) Hidden
AMD Wireless Display v3.0 (Version: 1.0.0.15 - Advanced Micro Devices, Inc.) Hidden
Apple Application Support (HKLM-x32\...\{83CAF0DE-8D3B-4C37-A631-2B8F16EC3031}) (Version: 3.1 - Apple Inc.)
Apple Mobile Device Support (HKLM\...\{BDD99690-3541-4619-9D2A-3CDDB3E15F9E}) (Version: 8.0.5.6 - Apple Inc.)
Apple Software Update (HKLM-x32\...\{789A5B64-9DD9-4BA5-915A-F0FC0A1B7BFE}) (Version: 2.1.3.127 - Apple Inc.)
Assassin's Creed® III v1.06 (HKLM-x32\...\{9D15E813-0C26-41E7-ABC5-3EB06FF1B3CF}) (Version: 1.06 - Ubisoft)
Battlefield Play4Free (HKLM-x32\...\{87686C21-8A15-4b4d-A3F1-11141D9BE094}) (Version:  - EA Digital illusions)
Bonjour (HKLM\...\{6E3610B2-430D-4EB0-81E3-2B57E8B9DE8D}) (Version: 3.0.0.10 - Apple Inc.)
Catalyst Control Center - Branding (x32 Version: 1.00.0000 - Advanced Micro Devices, Inc.) Hidden
Catalyst Control Center Graphics Previews Common (x32 Version: 2014.0915.1813.30937 - Advanced Micro Devices, Inc.) Hidden
Catalyst Control Center Localization All (x32 Version: 2014.0915.1813.30937 - Advanced Micro Devices, Inc.) Hidden
CCC Help Chinese Standard (x32 Version: 2014.0915.1812.30937 - Advanced Micro Devices, Inc.) Hidden
CCC Help Chinese Traditional (x32 Version: 2014.0915.1812.30937 - Advanced Micro Devices, Inc.) Hidden
CCC Help Czech (x32 Version: 2014.0915.1812.30937 - Advanced Micro Devices, Inc.) Hidden
CCC Help Danish (x32 Version: 2014.0915.1812.30937 - Advanced Micro Devices, Inc.) Hidden
CCC Help Dutch (x32 Version: 2014.0915.1812.30937 - Advanced Micro Devices, Inc.) Hidden
CCC Help English (x32 Version: 2014.0915.1812.30937 - Advanced Micro Devices, Inc.) Hidden
CCC Help Finnish (x32 Version: 2014.0915.1812.30937 - Advanced Micro Devices, Inc.) Hidden
CCC Help French (x32 Version: 2014.0915.1812.30937 - Advanced Micro Devices, Inc.) Hidden
CCC Help German (x32 Version: 2014.0915.1812.30937 - Advanced Micro Devices, Inc.) Hidden
CCC Help Greek (x32 Version: 2014.0915.1812.30937 - Advanced Micro Devices, Inc.) Hidden
CCC Help Hungarian (x32 Version: 2014.0915.1812.30937 - Advanced Micro Devices, Inc.) Hidden
CCC Help Italian (x32 Version: 2014.0915.1812.30937 - Advanced Micro Devices, Inc.) Hidden
CCC Help Japanese (x32 Version: 2014.0915.1812.30937 - Advanced Micro Devices, Inc.) Hidden
CCC Help Korean (x32 Version: 2014.0915.1812.30937 - Advanced Micro Devices, Inc.) Hidden
CCC Help Norwegian (x32 Version: 2014.0915.1812.30937 - Advanced Micro Devices, Inc.) Hidden
CCC Help Polish (x32 Version: 2014.0915.1812.30937 - Advanced Micro Devices, Inc.) Hidden
CCC Help Portuguese (x32 Version: 2014.0915.1812.30937 - Advanced Micro Devices, Inc.) Hidden
CCC Help Russian (x32 Version: 2014.0915.1812.30937 - Advanced Micro Devices, Inc.) Hidden
CCC Help Spanish (x32 Version: 2014.0915.1812.30937 - Advanced Micro Devices, Inc.) Hidden
CCC Help Swedish (x32 Version: 2014.0915.1812.30937 - Advanced Micro Devices, Inc.) Hidden
CCC Help Thai (x32 Version: 2014.0915.1812.30937 - Advanced Micro Devices, Inc.) Hidden
CCC Help Turkish (x32 Version: 2014.0915.1812.30937 - Advanced Micro Devices, Inc.) Hidden
CCleaner (HKLM\...\CCleaner) (Version: 4.19 - Piriform)
Combined Community Codec Pack 2014-07-13 (HKLM-x32\...\Combined Community Codec Pack_is1) (Version: 2014.07.13.0 - CCCP Project)
Definition Update for Microsoft Office 2010 (KB2899521) 32-Bit Edition (HKLM-x32\...\{90140000-0011-0000-0000-0000000FF1CE}_Office14.PROPLUS_{E48DACEA-5789-4CC5-8584-2E268C560131}) (Version:  - Microsoft)
Dropbox (HKCU\...\Dropbox) (Version: 2.10.46 - Dropbox, Inc.)
Google Chrome (HKLM-x32\...\{22ACCF34-7FF3-3990-B0DA-697C8A16F121}) (Version: 66.19.16495 - Google, Inc.)
Google Drive (HKLM-x32\...\{C60F3836-333A-4AE2-B526-CFDBA143A9BA}) (Version: 1.18.7821.2489 - Google, Inc.)
Google Update Helper (x32 Version: 1.3.25.11 - Google Inc.) Hidden
HandBrake 0.10.0 (HKLM-x32\...\HandBrake) (Version: 0.10.0 - )
ImgBurn (HKLM-x32\...\ImgBurn) (Version: 2.5.8.0 - LIGHTNING UK!)
Intel® Chipset Device Software (Version: 10.0.14 - Intel Corporation) Hidden
Intel® Chipset Device Software (x32 Version: 10.0.14 - Intel® Corporation) Hidden
Intel® Driver Update Utility 2.0 (x32 Version: 2.0.0.29 - Intel) Hidden
Intel® Management Engine Components (HKLM\...\{1CEAC85D-2590-4760-800F-8DE5E91F3700}) (Version: 10.0.1.1000 - Intel Corporation)
Intel® Management Engine Components (Version: 1.0.0.0 - Intel Corporation) Hidden
Intel® Management Engine Components (Version: 10.0.1.1000 - Intel Corporation) Hidden
Intel® ME UninstallLegacy (Version: 1.0.1.0 - Intel Corporation) Hidden
Intel® Network Connections 19.1.51.0 (HKLM\...\PROSetDX) (Version: 19.1.51.0 - Intel)
Intel® Network Connections 19.1.51.0 (Version: 19.1.51.0 - Intel) Hidden
Intel® USB 3.0 eXtensible Host Controller Driver (HKLM-x32\...\{240C3DDD-C5E9-4029-9DF7-95650D040CF2}) (Version: 3.0.1.41 - Intel Corporation)
Intel® Driver Update Utility (HKLM-x32\...\{8409c4f7-2340-4933-a304-5d37db4fb48b}) (Version: 2.0.0.29 - Intel)
Intel® Trusted Connect Service Client (Version: 1.35.127.1 - Intel Corporation) Hidden
iTunes (HKLM\...\{2ABBBD91-91E5-4AD7-929A-FE15D1DC0576}) (Version: 12.0.1.26 - Apple Inc.)
Java 8 Update 25 (64-bit) (HKLM\...\{26A24AE4-039D-4CA4-87B4-2F86418025F0}) (Version: 8.0.250 - Oracle Corporation)
Java 8 Update 25 (HKLM-x32\...\{26A24AE4-039D-4CA4-87B4-2F83218025F0}) (Version: 8.0.250 - Oracle Corporation)
Java Auto Updater (x32 Version: 2.8.25.18 - Oracle Corporation) Hidden
LastPass (uninstall only) (HKLM-x32\...\LastPass) (Version:  - LastPass)
LEGO Batman 3 - Beyond Gotham (HKLM-x32\...\TEVHT0JhdG1hbjNCZXlvbmRHb3RoYW0=_is1) (Version: 1 - )
LEGO® Harry Potter™: Years 5-7 (HKLM-x32\...\{5C5A944F-096E-4ADD-B8E8-887F18BA6228}) (Version: 1.0.0.0 - WB Games)
Malwarebytes Anti-Malware version 2.0.3.1025 (HKLM-x32\...\Malwarebytes Anti-Malware_is1) (Version: 2.0.3.1025 - Malwarebytes Corporation)
Microsoft .NET Framework 4.5.2 (HKLM\...\{92FB6C44-E685-45AD-9B20-CADF4CABA132} - 1033) (Version: 4.5.52213 - Microsoft Corporation)
Microsoft .NET Framework 4.5.2 (Version: 4.5.52213 - Microsoft Corporation) Hidden
Microsoft Office Access MUI (English) 2010 (x32 Version: 14.0.7015.1000 - Microsoft Corporation) Hidden
Microsoft Office Access Setup Metadata MUI (English) 2010 (x32 Version: 14.0.7015.1000 - Microsoft Corporation) Hidden
Microsoft Office Excel MUI (English) 2010 (x32 Version: 14.0.7015.1000 - Microsoft Corporation) Hidden
Microsoft Office Groove MUI (English) 2010 (x32 Version: 14.0.7015.1000 - Microsoft Corporation) Hidden
Microsoft Office InfoPath MUI (English) 2010 (x32 Version: 14.0.7015.1000 - Microsoft Corporation) Hidden
Microsoft Office Office 64-bit Components 2010 (Version: 14.0.7015.1000 - Microsoft Corporation) Hidden
Microsoft Office OneNote MUI (English) 2010 (x32 Version: 14.0.7015.1000 - Microsoft Corporation) Hidden
Microsoft Office Outlook MUI (English) 2010 (x32 Version: 14.0.7015.1000 - Microsoft Corporation) Hidden
Microsoft Office PowerPoint MUI (English) 2010 (x32 Version: 14.0.7015.1000 - Microsoft Corporation) Hidden
Microsoft Office Professional Plus 2010 (HKLM-x32\...\Office14.PROPLUS) (Version: 14.0.7015.1000 - Microsoft Corporation)
Microsoft Office Professional Plus 2010 (x32 Version: 14.0.7015.1000 - Microsoft Corporation) Hidden
Microsoft Office Proof (English) 2010 (x32 Version: 14.0.7015.1000 - Microsoft Corporation) Hidden
Microsoft Office Proof (French) 2010 (x32 Version: 14.0.7015.1000 - Microsoft Corporation) Hidden
Microsoft Office Proof (Spanish) 2010 (x32 Version: 14.0.7015.1000 - Microsoft Corporation) Hidden
Microsoft Office Proofing (English) 2010 (x32 Version: 14.0.7015.1000 - Microsoft Corporation) Hidden
Microsoft Office Publisher MUI (English) 2010 (x32 Version: 14.0.7015.1000 - Microsoft Corporation) Hidden
Microsoft Office Shared 64-bit MUI (English) 2010 (Version: 14.0.7015.1000 - Microsoft Corporation) Hidden
Microsoft Office Shared 64-bit Setup Metadata MUI (English) 2010 (Version: 14.0.7015.1000 - Microsoft Corporation) Hidden
Microsoft Office Shared MUI (English) 2010 (x32 Version: 14.0.7015.1000 - Microsoft Corporation) Hidden
Microsoft Office Shared Setup Metadata MUI (English) 2010 (x32 Version: 14.0.7015.1000 - Microsoft Corporation) Hidden
Microsoft Office Word MUI (English) 2010 (x32 Version: 14.0.7015.1000 - Microsoft Corporation) Hidden
Microsoft OneDrive (HKCU\...\OneDriveSetup.exe) (Version: 17.3.1229.0918 - Microsoft Corporation)
Microsoft Security Client (Version: 4.6.0305.0 - Microsoft Corporation) Hidden
Microsoft Security Essentials (HKLM\...\Microsoft Security Client) (Version: 4.6.305.0 - Microsoft Corporation)
Microsoft Silverlight (HKLM\...\{89F4137D-6C26-4A84-BDB8-2E5A4BB71E00}) (Version: 5.1.30514.0 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17 (HKLM-x32\...\{9A25302D-30C0-39D9-BD6F-21E6EC160475}) (Version: 9.0.30729 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161 (HKLM-x32\...\{9BE518E6-ECC6-35A9-88E4-87755C07200F}) (Version: 9.0.30729.6161 - Microsoft Corporation)
Microsoft Visual C++ 2010  x64 Redistributable - 10.0.40219 (HKLM\...\{1D8E6291-B0D5-35EC-8441-6616F567A0F7}) (Version: 10.0.40219 - Microsoft Corporation)
Microsoft Visual C++ 2010  x86 Redistributable - 10.0.40219 (HKLM-x32\...\{F0C3E5D1-1ADE-321E-8167-68EF0DE699A5}) (Version: 10.0.40219 - Microsoft Corporation)
Microsoft Visual C++ 2012 Redistributable (x64) - 11.0.50727 (HKLM-x32\...\{15134cb0-b767-4960-a911-f2d16ae54797}) (Version: 11.0.50727.1 - Microsoft Corporation)
Microsoft Visual C++ 2012 Redistributable (x86) - 11.0.50727 (HKLM-x32\...\{22154f09-719a-4619-bb71-5b3356999fbf}) (Version: 11.0.50727.1 - Microsoft Corporation)
Microsoft Visual C++ 2012 x64 Additional Runtime - 11.0.50727 (Version: 11.0.50727 - Microsoft Corporation) Hidden
Microsoft Visual C++ 2012 x64 Minimum Runtime - 11.0.50727 (Version: 11.0.50727 - Microsoft Corporation) Hidden
Microsoft Visual C++ 2012 x86 Additional Runtime - 11.0.50727 (x32 Version: 11.0.50727 - Microsoft Corporation) Hidden
Microsoft Visual C++ 2012 x86 Minimum Runtime - 11.0.50727 (x32 Version: 11.0.50727 - Microsoft Corporation) Hidden
Mozilla Firefox 33.0.3 (x86 en-US) (HKLM-x32\...\Mozilla Firefox 33.0.3 (x86 en-US)) (Version: 33.0.3 - Mozilla)
Mozilla Maintenance Service (HKLM-x32\...\MozillaMaintenanceService) (Version: 33.0.3 - Mozilla)
Mp3tag v2.65a (HKLM-x32\...\Mp3tag) (Version: v2.65a - Florian Heidenreich)
Music Manager (HKCU\...\MusicManager) (Version:  - Google, Inc.)
PicPick (HKLM-x32\...\PicPick) (Version: 4.0.0 - NTeWORKS)
Portal (HKLM-x32\...\Steam App 400) (Version:  - Valve)
Portal 2 (HKLM-x32\...\Steam App 620) (Version:  - Valve)
PunkBuster Services (HKLM-x32\...\PunkBusterSvc) (Version: 0.990 - Even Balance, Inc.)
PuTTY version 0.63 (HKLM-x32\...\PuTTY_is1) (Version: 0.63 - Simon Tatham)
Quake Live (HKLM-x32\...\Steam App 282440) (Version:  - id Software)
QuickPar 0.9 (HKLM-x32\...\QuickPar) (Version: 0.9 - Peter B. Clements)
QuickTime 7 (HKLM-x32\...\{3D2CBC2C-65D4-4463-87AB-BB2C859C1F3E}) (Version: 7.76.80.95 - Apple Inc.)
Realtek High Definition Audio Driver (HKLM-x32\...\{F132AF7F-7BCA-4EDE-8A7C-958108FE7DBC}) (Version: 6.0.1.7233 - Realtek Semiconductor Corp.)
Samsung Magician (HKLM-x32\...\{29AE3F9F-7158-4ca7-B1ED-28A73ECDB215}_is1) (Version: 4.4.0 - Samsung Electronics)
Samsung SSD 840 EVO Performance Restoration (HKLM-x32\...\{B4B18E77-4C37-46F2-BC38-9451E65C9AEC}_is1) (Version: 1.1 - Samsung Electronics)
Service Pack 2 for Microsoft Office 2010 (KB2687455) 32-Bit Edition (HKLM-x32\...\{90140000-0011-0000-0000-0000000FF1CE}_Office14.PROPLUS_{DE28B448-32E8-4E8F-84F0-A52B21A49B5B}) (Version:  - Microsoft)
Service Pack 2 for Microsoft Office 2010 (KB2687455) 32-Bit Edition (x32 Version:  - Microsoft) Hidden
Skype™ 6.21 (HKLM-x32\...\{1845470B-EB14-4ABC-835B-E36C693DC07D}) (Version: 6.21.104 - Skype Technologies S.A.)
Steam (HKLM-x32\...\Steam) (Version: 2.10.91.91 - Valve Corporation)
SumatraPDF (HKLM-x32\...\SumatraPDF) (Version: 3.0 - Krzysztof Kowalczyk)
swMSM (x32 Version: 12.0.0.1 - Adobe Systems, Inc) Hidden
Tom Clancy's Ghost Recon Phantoms - NA (HKLM-x32\...\Steam App 243870) (Version:  - Ubisoft Singapore)
Trillian (HKLM-x32\...\Trillian) (Version:  - Cerulean Studios, LLC)
Unity Web Player (HKCU\...\UnityWebPlayer) (Version: 4.5.5f1 - Unity Technologies ApS)
Update for Microsoft Access 2010 (KB2553446) 32-Bit Edition (HKLM-x32\...\{90140000-0011-0000-0000-0000000FF1CE}_Office14.PROPLUS_{B4A38370-2ADB-46B0-A1B0-0C4A2F7DCA31}) (Version:  - Microsoft)
Update for Microsoft Excel 2010 (KB2889935) 32-Bit Edition (HKLM-x32\...\{90140000-0011-0000-0000-0000000FF1CE}_Office14.PROPLUS_{153CD843-3EDC-412C-95B1-F36237DF8415}) (Version:  - Microsoft)
Update for Microsoft Filter Pack 2.0 (KB2878281) 32-Bit Edition (HKLM-x32\...\{90140000-0011-0000-0000-0000000FF1CE}_Office14.PROPLUS_{302A8FE3-EBF5-486C-A431-16A1CD914443}) (Version:  - Microsoft)
Update for Microsoft Filter Pack 2.0 (KB2878281) 32-Bit Edition (HKLM-x32\...\{90140000-002A-0000-1000-0000000FF1CE}_Office14.PROPLUS_{302A8FE3-EBF5-486C-A431-16A1CD914443}) (Version:  - Microsoft)
Update for Microsoft InfoPath 2010 (KB2817369) 32-Bit Edition (HKLM-x32\...\{90140000-0011-0000-0000-0000000FF1CE}_Office14.PROPLUS_{4EEA3D3E-989C-4DF4-AB0A-3042C0C12AA3}) (Version:  - Microsoft)
Update for Microsoft InfoPath 2010 (KB2817396) 32-Bit Edition (HKLM-x32\...\{90140000-0011-0000-0000-0000000FF1CE}_Office14.PROPLUS_{39767ECA-1731-45DB-AB5B-6BF40E151D66}) (Version:  - Microsoft)
Update for Microsoft Office 2010 (KB2589298) 32-Bit Edition (HKLM-x32\...\{90140000-0011-0000-0000-0000000FF1CE}_Office14.PROPLUS_{DADF7E25-FFA4-4D02-BE84-1DAE62C18516}) (Version:  - Microsoft)
Update for Microsoft Office 2010 (KB2589352) 32-Bit Edition (HKLM-x32\...\{90140000-0011-0000-0000-0000000FF1CE}_Office14.PROPLUS_{F4284D93-7AE8-4309-8CF3-9AD394F35F3A}) (Version:  - Microsoft)
Update for Microsoft Office 2010 (KB2589352) 32-Bit Edition (HKLM-x32\...\{90140000-002A-0000-1000-0000000FF1CE}_Office14.PROPLUS_{F4284D93-7AE8-4309-8CF3-9AD394F35F3A}) (Version:  - Microsoft)
Update for Microsoft Office 2010 (KB2589375) 32-Bit Edition (HKLM-x32\...\{90140000-0011-0000-0000-0000000FF1CE}_Office14.PROPLUS_{287A1E92-9E41-4BC1-8920-B3D0E9220800}) (Version:  - Microsoft)
Update for Microsoft Office 2010 (KB2589386) 32-Bit Edition (HKLM-x32\...\{90140000-0011-0000-0000-0000000FF1CE}_Office14.PROPLUS_{A4F91D60-654C-4892-BFD3-0D41ADA649B6}) (Version:  - Microsoft)
Update for Microsoft Office 2010 (KB2597087) 32-Bit Edition (HKLM-x32\...\{90140000-0011-0000-0000-0000000FF1CE}_Office14.PROPLUS_{9D69691D-823D-4C3E-9B12-563A3F520366}) (Version:  - Microsoft)
Update for Microsoft Office 2010 (KB2687275) 32-Bit Edition (HKLM-x32\...\{90140000-0011-0000-0000-0000000FF1CE}_Office14.PROPLUS_{0B7744D2-1FDD-4843-9987-7CE11B79F370}) (Version:  - Microsoft)
Update for Microsoft Office 2010 (KB2687502) 32-Bit Edition (HKLM-x32\...\{90140000-001F-0409-0000-0000000FF1CE}_Office14.PROPLUS_{7DE7DF97-82FE-4B3A-AB8D-1621F9CC464A}) (Version:  - Microsoft)
Update for Microsoft Office 2010 (KB2794737) 32-Bit Edition (HKLM-x32\...\{90140000-0011-0000-0000-0000000FF1CE}_Office14.PROPLUS_{5AA578BB-759C-40FD-9661-A737C0884541}) (Version:  - Microsoft)
Update for Microsoft Office 2010 (KB2825635) 32-Bit Edition (HKLM-x32\...\{90140000-0011-0000-0000-0000000FF1CE}_Office14.PROPLUS_{F1A20C69-9FE5-40FD-9CD5-84EABC2EF64A}) (Version:  - Microsoft)
Update for Microsoft Office 2010 (KB2825640) 32-Bit Edition (HKLM-x32\...\{90140000-0011-0000-0000-0000000FF1CE}_Office14.PROPLUS_{BA610006-2C39-4419-9834-CF61AB24810A}) (Version:  - Microsoft)
Update for Microsoft Office 2010 (KB2837581) 32-Bit Edition (HKLM-x32\...\{90140000-0011-0000-0000-0000000FF1CE}_Office14.PROPLUS_{334FB202-28D7-4BA4-8BC9-4FE4AB233EA0}) (Version:  - Microsoft)
Update for Microsoft Office 2010 (KB2837602) 32-Bit Edition (HKLM-x32\...\{90140000-0011-0000-0000-0000000FF1CE}_Office14.PROPLUS_{8158D96B-083A-4FE4-8587-B5D0F49FE4B8}) (Version:  - Microsoft)
Update for Microsoft Office 2010 (KB2837602) 32-Bit Edition (HKLM-x32\...\{90140000-002A-0000-1000-0000000FF1CE}_Office14.PROPLUS_{8158D96B-083A-4FE4-8587-B5D0F49FE4B8}) (Version:  - Microsoft)
Update for Microsoft Office 2010 (KB2837606) 32-Bit Edition (HKLM-x32\...\{90140000-0011-0000-0000-0000000FF1CE}_Office14.PROPLUS_{B0D672F7-883E-4279-8E75-D97A5445AB46}) (Version:  - Microsoft)
Update for Microsoft Office 2010 (KB2878252) 32-Bit Edition (HKLM-x32\...\{90140000-0011-0000-0000-0000000FF1CE}_Office14.PROPLUS_{B0DB9F71-E0F7-4FE6-8925-35B860CAC0C4}) (Version:  - Microsoft)
Update for Microsoft Office 2010 (KB2881028) 32-Bit Edition (HKLM-x32\...\{90140000-001F-0C0A-0000-0000000FF1CE}_Office14.PROPLUS_{794A0574-4E2F-4D58-B2A0-D7460ACDC85C}) (Version:  - Microsoft)
Update for Microsoft Office 2010 (KB2889828) 32-Bit Edition (HKLM-x32\...\{90140000-001F-040C-0000-0000000FF1CE}_Office14.PROPLUS_{C1954E2B-1672-4E5C-B564-F8CB2D08345B}) (Version:  - Microsoft)
Update for Microsoft OneNote 2010 (KB2837595) 32-Bit Edition (HKLM-x32\...\{90140000-0011-0000-0000-0000000FF1CE}_Office14.PROPLUS_{51CCA922-A0CC-47C4-8910-6936D97CAC2E}) (Version:  - Microsoft)
Update for Microsoft OneNote 2010 (KB2837595) 32-Bit Edition (HKLM-x32\...\{90140000-002A-0000-1000-0000000FF1CE}_Office14.PROPLUS_{51CCA922-A0CC-47C4-8910-6936D97CAC2E}) (Version:  - Microsoft)
Update for Microsoft Outlook 2010 (KB2687567) 32-Bit Edition (HKLM-x32\...\{90140000-0011-0000-0000-0000000FF1CE}_Office14.PROPLUS_{2AB483F1-C86E-427A-83B4-23889B03512D}) (Version:  - Microsoft)
Update for Microsoft Outlook 2010 (KB2687567) 32-Bit Edition (HKLM-x32\...\{90140000-001A-0409-0000-0000000FF1CE}_Office14.PROPLUS_{DCE104A1-1875-4469-A83D-A5BFA6C4640F}) (Version:  - Microsoft)
Update for Microsoft PowerPoint 2010 (KB2837579) 32-Bit Edition (HKLM-x32\...\{90140000-0018-0409-0000-0000000FF1CE}_Office14.PROPLUS_{334AA0A1-2BB1-4D74-B66A-2B2C4D9C2C87}) (Version:  - Microsoft)
Update for Microsoft PowerPoint 2010 (KB2878251) 32-Bit Edition (HKLM-x32\...\{90140000-0011-0000-0000-0000000FF1CE}_Office14.PROPLUS_{521F54B6-E2E5-462D-946E-8161830DDF18}) (Version:  - Microsoft)
Update for Microsoft SharePoint Workspace 2010 (KB2760601) 32-Bit Edition (HKLM-x32\...\{90140000-0011-0000-0000-0000000FF1CE}_Office14.PROPLUS_{F9F5A080-AF38-4966-9A6B-C43DCA465035}) (Version:  - Microsoft)
Update for Microsoft SharePoint Workspace 2010 (KB2760601) 32-Bit Edition (HKLM-x32\...\{90140000-002A-0000-1000-0000000FF1CE}_Office14.PROPLUS_{F9F5A080-AF38-4966-9A6B-C43DCA465035}) (Version:  - Microsoft)
Update for Microsoft Visio 2010 (KB2880526) 32-Bit Edition (HKLM-x32\...\{90140000-0011-0000-0000-0000000FF1CE}_Office14.PROPLUS_{7B29D8B8-6A87-496C-A65E-B935E740448A}) (Version:  - Microsoft)
Update for Microsoft Visio Viewer 2010 (KB2837587) 32-Bit Edition (HKLM-x32\...\{90140000-0011-0000-0000-0000000FF1CE}_Office14.PROPLUS_{38CF30E4-3348-4BD1-A859-B630C355A56F}) (Version:  - Microsoft)
Uplay (HKLM-x32\...\Uplay) (Version: 2.0 - Ubisoft)
VLC media player (HKLM-x32\...\VLC media player) (Version: 2.1.5 - VideoLAN)
Warface (HKLM-x32\...\Steam App 291480) (Version:  - Crytek)
WinDirStat 1.1.2 (HKCU\...\WinDirStat) (Version:  - )
 
========================= Memory info: ===================================
 
Percentage of memory in use: 31%
Total physical RAM: 8134.87 MB
Available physical RAM: 5603.7 MB
Total Pagefile: 16267.91 MB
Available Pagefile: 13357.33 MB
Total Virtual: 4095.88 MB
Available Virtual: 3979.96 MB
 
========================= Partitions: =====================================
 
1 Drive c: () (Fixed) (Total:232.79 GB) (Free:170.93 GB) NTFS
2 Drive x: (Data) (Fixed) (Total:931.51 GB) (Free:790.7 GB) NTFS
3 Drive z: (Media) (Network) (Total:7392.73 GB) (Free:4470.68 GB) NTFS
 
========================= Users: ========================================
 
User accounts for \\TENZWIN7
 
Administrator            Guest                    Tenz                     
 
 
**** End of log ****


#4 hamluis

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Posted 26 November 2014 - 05:32 PM

Topic moved to Am I Infected forum...no malware topics in the Win 7 forum.

 

Louis



#5 dc3

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Posted 27 November 2014 - 12:39 PM

1) Please download the Memtest86 Pre-Compiled Bootable ISO file.
 
2) Unzip the downloaded memtest86 file.  You will need a program like 7-Zip to unzip this file.
 
3) Inside, you will find the memtest86 file.
 
4) Please download and install ImageBurn.
 
5) Insert blank CD into your CD drive.
 
6) Open ImgBurn, and click on Write image file to disc.
 
ImgBurn1_zps715cb1c2.png
 
7) Click on the Browse for a file... icon:
 
ImgBurn2_zpsaea72ba9.png
 
8) Locate the memtest86 file, and click on the Open button.
 
9) Click on the blue arrow to start burning bootable memtest86 CD.
 
imageburn11_zpse44f577b.png
 
10) Once the CD is created, boot from it, and memtest will automatically start to run.  
 
Please note:  It may be neccessary to change the boot order in the BIOS so the CD/DVD-ROM is the first device in the boot order and the hdd second.
 
Each pass consists of 8 tests, it is suggested that you run at least 7 passes, this will take several hours, you may find it simpler to let it run overnight.  The longer you run the passes the more comprehensive the results will be.
 
If you are running multiple modules and have a failure, remove all but one module and test it separately, continue this with each module till you find the one that failed.  
 
When you discern that a module is good, use it to test each slot to be sure there isn't a problem with one of them.
 
When the test is complete a display similar to the one below will appear.  Note the locations of the Pass and Errors, any Error is indicative of a failed module.
 
memtest1_zps7be717f5.png

Family and loved ones will always be a priority in my daily life.  You never know when one will leave you.

 

 

 

 





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