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Can't Get Vosteran Browser Hijacker Off Computer


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22 replies to this topic

#1 LittleGreenDots

LittleGreenDots

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Posted 26 November 2014 - 01:47 PM

I recently downloaded Filezilla from Sourceforge, scanned it before installing and got a little surprise...the Vosteran browser hijack.  I uninstalled it from my control panel (Windows 7) and did a virus scan and two malwarebyte scans and I thought I was clean.  That was last week.  Today as I opened a program, I got a msg stating that Vosteran had installed a TAB or something in Chrome and I opened Chrome and there she was!  I use Firefox.

 

Is there an easy way to get rid of it?  

 

I have used Filezilla before and didn't realize that sourceforge was bundling maleware.

 



BC AdBot (Login to Remove)

 


#2 Broni

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Posted 26 November 2014 - 09:26 PM

p22002970.gif Download Security Check from here or here and save it to your Desktop.

  • Double-click SecurityCheck.exe
  • Follow the onscreen instructions inside of the black box.
  • A Notepad document should open automatically called checkup.txt; please post the contents of that document.

NOTE 1. If one of your security applications (e.g., third-party firewall) requests permission to allow DIG.EXE access the Internet, allow it to do so.
NOTE 2. SecurityCheck may produce some false warning(s), so leave the results reading to me.
NOTE 3. If you receive UNSUPPORTED OPERATING SYSTEM! ABORTED! message restart computer and Security Check should run

p22002970.gif Please download Farbar Service Scanner (FSS) and run it on the computer with the issue.
  • Make sure the following options are checked:
    • Internet Services
    • Windows Firewall
    • System Restore
    • Security Center/Action Center
    • Windows Update
    • Windows Defender
    • Other Services
  • Press "Scan".
  • It will create a log (FSS.txt) in the same directory the tool is run.
  • Please copy and paste the log to your reply.


p22002970.gif Please download MiniToolBox and run it.

Checkmark following boxes:
  • Report IE Proxy Settings
  • Report FF Proxy Settings
  • List content of Hosts
  • List IP configuration
  • List Winsock Entries
  • List last 10 Event Viewer log
  • List Installed Programs
  • List Devices (do NOT change any settings here)
  • List Users, Partitions and Memory size
  • List Restore Points

Click Go and post the result.

p22002970.gif Please download Malwarebytes Anti-Malware to your desktop.
NOTE. If you already have MBAM 2.0 installed scroll down.

  • Double-click mb3-setup-1878.1878-3.5.1.2522.exe and follow the prompts to install the program.
  • At the end, be sure a checkmark is placed next to the following:

    • Launch Malwarebytes Anti-Malware
    • A 14 day trial of the Premium features is pre-selected. You may deselect this if you wish, and it will not diminish the scanning and removal capabilities of the program.

  • Click Finish.
  • On the Dashboard, click the 'Update Now >>' link
  • After the update completes, click the 'Scan Now >>' button.
  • Or, on the Dashboard, click the Scan Now >> button.
  • If an update is available, click the Update Now button.
  • A Threat Scan will begin.
  • When the scan is complete, if there have been detections, click Apply Actions to allow MBAM to clean what was detected.
  • In most cases, a restart will be required.
  • Wait for the prompt to restart the computer to appear, then click on Yes.



If you already have MBAM 2.0 installed:

  • On the Dashboard, click the 'Update Now >>' link
  • After the update completes, click the 'Scan Now >>' button.
  • Or, on the Dashboard, click the Scan Now >> button.
  • If an update is available, click the Update Now button.
  • A Threat Scan will begin.
  • When the scan is complete, if there have been detections, click Apply Actions to allow MBAM to clean what was detected.
  • In most cases, a restart will be required.
  • Wait for the prompt to restart the computer to appear, then click on Yes.


How to get logs:
(Export log to save as txt)


  • After the restart once you are back at your desktop, open MBAM once more.
  • Click on the History tab > Application Logs.
  • Double click on the Scan Log which shows the Date and time of the scan just performed.
  • Click 'Export'.
  • Click 'Text file (*.txt)'
  • In the Save File dialog box which appears, click on Desktop.
  • In the File name: box type a name for your scan log.
  • A message box named 'File Saved' should appear stating "Your file has been successfully exported".
  • Click Ok
  • Attach that saved log to your next reply.



(Copy to clipboard for pasting into forum replies or tickets)

  • After the restart once you are back at your desktop, open MBAM once more.
  • Click on the History tab > Application Logs.
  • Double click on the Scan Log which shows the Date and time of the scan just performed.
  • Click 'Copy to Clipboard'
  • Paste the contents of the clipboard into your reply.


p22002970.gifDownload 51a5f31352b88-icon_MBAR.pngMalwarebytes Anti-Rootkit to your desktop.
  • Warning! Malwarebytes Anti-Rootkit needs to be run from an account with administrator rights.
  • Double click on downloaded file. OK self extracting prompt.
  • MBAR will start. Click "Next" to continue.
  • Click in the following screen "Update" to obtain the latest malware definitions.
  • Once the update is complete select "Next" and click "Scan".
  • When the scan is finished and no malware has been found select "Exit".
  • If malware was detected, make sure to check all the items and click "Cleanup". Reboot your computer.
  • Open the MBAR folder located on your Desktop and paste the content of the following files in your next reply:
  • "mbar-log-{date} (xx-xx-xx).txt"
  • "system-log.txt"


NOTE. If you see This version requires you to completely exit the Anti Malware application message right click on the Malwarebytes Anti-Malware icon in the system tray and click on Exit.

p22002970.gif Please download Rkill (courtesy of BleepingComputer.com) to your desktop.
There are 2 different versions. If one of them won't run then download and try to run the other one.
You only need to get one of these to run, not all of them. You may get warnings from your antivirus about this tool, ignore them or shutdown your antivirus.

rKill.exe: http://www.bleepingcomputer.com/download/rkill/dl/10/
iExplore.exe (renamed rKill.exe): http://www.bleepingcomputer.com/download/rkill/dl/11/

  • Double-click on the Rkill desktop icon to run the tool.
  • If using Vista or Windows 7 right-click on it and choose Run As Administrator.
  • A black DOS box will briefly flash and then disappear. This is normal and indicates the tool ran successfully.
  • If not, delete the file, then download and use the one provided in Link 2.
  • Do not reboot until instructed.
  • If the tool does not run from any of the links provided, please let me know.


If normal mode still doesn't work, run the tool from safe mode.

When the scan is done Notepad will open with rKill log.
Post it in your next reply.

NOTE. rKill.txt log will also be present on your desktop.

NOTE Do NOT wrap your logs in "quote" or "code" brackets.
Do NOT use spoilers.
Do NOT edit your reply to post additional logs. Create new reply. I'll not get any email notifications about edits so I won't know you posted something new.


My Website

p4433470.gif

My help doesn't cost a penny, but if you'd like to consider a donation, click p22001735.gif


 


#3 LittleGreenDots

LittleGreenDots
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Posted 27 November 2014 - 04:55 AM

Thank you for your very prompt reply.  I am in a bit of a desperate mode and need to get some work done on my computer.  Right as I started this process, as I hit a link to this page, it opened up in Chrome and the screen was filled with pop-up ads.  I use Firefox and noticed earlier today that when I opened Chrome, I got the Vosteran search screen.  Firefox seems fine.

 

I had a few issues when going through your instructions.  For one, I ran MalwareBytes and did as you instructed but when I looked in history, checked the box of the most recent scan, I didn't see an export button.  I'll attach a screenshot.  The other issue was the MBam Root Kill wouldn't run, so I exited the program as you instructed.

 

When I started the first program (Security Check) it saved the log in a program I had installed, Notepad+ and it was storing the files in the program area so I deleted the program and then my log files were in Notepad.

 

FSS:

 

Farbar Service Scanner Version: 21-07-2014
Ran by Tooloose (administrator) on 27-11-2014 at 03:43:13
Running from "C:\Users\Tooloose\Desktop"
Microsoft Windows 7 Home Premium  Service Pack 1 (X64)
Boot Mode: Normal
****************************************************************
PS I don't see an ADD ATTACHMENT feature for the screenshot of MalwareBytes History Log without an EXPORT BUTTON.

 

I await your next instructions.  Thank you.
Internet Services:
============

Connection Status:
==============
Localhost is accessible.
LAN connected.
Google IP is accessible.
Google.com is accessible.
Yahoo.com is accessible.


Windows Firewall:
=============

Firewall Disabled Policy:
==================


System Restore:
============

System Restore Disabled Policy:
========================


Action Center:
============


Windows Update:
============

Windows Autoupdate Disabled Policy:
============================


Windows Defender:
==============
WinDefend Service is not running. Checking service configuration:
The start type of WinDefend service is set to Demand. The default start type is Auto.
The ImagePath of WinDefend service is OK.
The ServiceDll of WinDefend service is OK.


Windows Defender Disabled Policy:
==========================
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows Defender]
"DisableAntiSpyware"=DWORD:1


Other Services:
==============


File Check:
========
C:\Windows\System32\nsisvc.dll => File is digitally signed
C:\Windows\System32\drivers\nsiproxy.sys => File is digitally signed
C:\Windows\System32\dhcpcore.dll => File is digitally signed
C:\Windows\System32\drivers\afd.sys => File is digitally signed
C:\Windows\System32\drivers\tdx.sys => File is digitally signed
C:\Windows\System32\Drivers\tcpip.sys => File is digitally signed
C:\Windows\System32\dnsrslvr.dll => File is digitally signed
C:\Windows\System32\mpssvc.dll => File is digitally signed
C:\Windows\System32\bfe.dll => File is digitally signed
C:\Windows\System32\drivers\mpsdrv.sys => File is digitally signed
C:\Windows\System32\SDRSVC.dll => File is digitally signed
C:\Windows\System32\vssvc.exe => File is digitally signed
C:\Windows\System32\wscsvc.dll => File is digitally signed
C:\Windows\System32\wbem\WMIsvc.dll => File is digitally signed
C:\Windows\System32\wuaueng.dll => File is digitally signed
C:\Windows\System32\qmgr.dll => File is digitally signed
C:\Windows\System32\es.dll => File is digitally signed
C:\Windows\System32\cryptsvc.dll => File is digitally signed
C:\Program Files\Windows Defender\MpSvc.dll => File is digitally signed
C:\Windows\System32\ipnathlp.dll => File is digitally signed
C:\Windows\System32\iphlpsvc.dll => File is digitally signed
C:\Windows\System32\svchost.exe => File is digitally signed
C:\Windows\System32\rpcss.dll => File is digitally signed


**** End of log ****

 

 

MINITOOLBOX:

 

MiniToolBox by Farbar  Version: 21-07-2014
Ran by Tooloose (administrator) on 27-11-2014 at 03:46:40
Running from "C:\Users\Tooloose\Desktop"
Microsoft Windows 7 Home Premium  Service Pack 1 (X64)
Boot Mode: Normal
***************************************************************************

========================= IE Proxy Settings: ==============================

Proxy is not enabled.
No Proxy Server is set.

========================= FF Proxy Settings: ==============================

========================= Hosts content: =================================



========================= IP Configuration: ================================

Atheros AR9285 Wireless Network Adapter = Wireless Network Connection (Connected)
Atheros AR8152/8158 PCI-E Fast Ethernet Controller (NDIS 6.20) = Local Area Connection (Media disconnected)


# ----------------------------------
# IPv4 Configuration
# ----------------------------------
pushd interface ipv4

reset
set global icmpredirects=enabled


popd
# End of IPv4 configuration



Windows IP Configuration

   Host Name . . . . . . . . . . . . : Tooloose-PC
   Primary Dns Suffix  . . . . . . . :
   Node Type . . . . . . . . . . . . : Hybrid
   IP Routing Enabled. . . . . . . . : No
   WINS Proxy Enabled. . . . . . . . : No
   DNS Suffix Search List. . . . . . : hsd1.mi.comcast.net.

Wireless LAN adapter Wireless Network Connection:

   Connection-specific DNS Suffix  . : hsd1.mi.comcast.net.
   Description . . . . . . . . . . . : Atheros AR9285 Wireless Network Adapter
   Physical Address. . . . . . . . . : 9C-B7-0D-4D-A5-25
   DHCP Enabled. . . . . . . . . . . : Yes
   Autoconfiguration Enabled . . . . : Yes
   IPv6 Address. . . . . . . . . . . : 2601:4:2980:61c:f5c3:8763:8b8e:96cb(Preferred)
   Temporary IPv6 Address. . . . . . : 2601:4:2980:61c:35ae:d87d:b9f0:40c5(Preferred)
   Link-local IPv6 Address . . . . . : fe80::f5c3:8763:8b8e:96cb%13(Preferred)
   IPv4 Address. . . . . . . . . . . : 10.0.0.4(Preferred)
   Subnet Mask . . . . . . . . . . . : 255.255.255.0
   Lease Obtained. . . . . . . . . . : Thursday, November 27, 2014 3:26:33 AM
   Lease Expires . . . . . . . . . . : Thursday, December 04, 2014 3:26:32 AM
   Default Gateway . . . . . . . . . : fe80::5e57:1aff:fe14:4b91%13
                                       10.0.0.1
   DHCP Server . . . . . . . . . . . : 10.0.0.1
   DHCPv6 IAID . . . . . . . . . . . : 329037581
   DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-16-CA-52-EC-DC-0E-A1-7E-C5-A4
   DNS Servers . . . . . . . . . . . : 2001:558:feed::2
                                       2001:558:feed::1
                                       75.75.76.76
                                       75.75.75.75
   NetBIOS over Tcpip. . . . . . . . : Enabled

Ethernet adapter Local Area Connection:

   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . : hsd1.mi.comcast.net.
   Description . . . . . . . . . . . : Atheros AR8152/8158 PCI-E Fast Ethernet Controller (NDIS 6.20)
   Physical Address. . . . . . . . . : DC-0E-A1-7E-C5-A4
   DHCP Enabled. . . . . . . . . . . : Yes
   Autoconfiguration Enabled . . . . : Yes

Tunnel adapter isatap.hsd1.mi.comcast.net.:

   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . : hsd1.mi.comcast.net.
   Description . . . . . . . . . . . : Microsoft ISATAP Adapter
   Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
   DHCP Enabled. . . . . . . . . . . : No
   Autoconfiguration Enabled . . . . : Yes

Tunnel adapter Local Area Connection* 9:

   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . :
   Description . . . . . . . . . . . : Microsoft 6to4 Adapter
   Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
   DHCP Enabled. . . . . . . . . . . : No
   Autoconfiguration Enabled . . . . : Yes

Tunnel adapter Teredo Tunneling Pseudo-Interface:

   Connection-specific DNS Suffix  . :
   Description . . . . . . . . . . . : Teredo Tunneling Pseudo-Interface
   Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
   DHCP Enabled. . . . . . . . . . . : No
   Autoconfiguration Enabled . . . . : Yes
   IPv6 Address. . . . . . . . . . . : 2001:0:9d38:90d7:24e4:2b42:94fa:6148(Preferred)
   Link-local IPv6 Address . . . . . : fe80::24e4:2b42:94fa:6148%14(Preferred)
   Default Gateway . . . . . . . . . :
   NetBIOS over Tcpip. . . . . . . . : Disabled
Server:  cdns02.comcast.net
Address:  2001:558:feed::2

Name:    google.com
Addresses:  2607:f8b0:4009:807::1003
      173.194.46.110
      173.194.46.105
      173.194.46.99
      173.194.46.98
      173.194.46.100
      173.194.46.102
      173.194.46.104
      173.194.46.96
      173.194.46.103
      173.194.46.101
      173.194.46.97


Pinging google.com [2607:f8b0:4009:805::1003] with 32 bytes of data:
Reply from 2607:f8b0:4009:805::1003: time=18ms
Reply from 2607:f8b0:4009:805::1003: time=21ms

Ping statistics for 2607:f8b0:4009:805::1003:
    Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
    Minimum = 18ms, Maximum = 21ms, Average = 19ms
Server:  cdns02.comcast.net
Address:  2001:558:feed::2

Name:    yahoo.com
Addresses:  98.139.183.24
      98.138.253.109
      206.190.36.45


Pinging yahoo.com [98.139.183.24] with 32 bytes of data:
Reply from 98.139.183.24: bytes=32 time=53ms TTL=51
Reply from 98.139.183.24: bytes=32 time=51ms TTL=51

Ping statistics for 98.139.183.24:
    Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
    Minimum = 51ms, Maximum = 53ms, Average = 52ms

Pinging 127.0.0.1 with 32 bytes of data:
Reply from 127.0.0.1: bytes=32 time<1ms TTL=128
Reply from 127.0.0.1: bytes=32 time<1ms TTL=128

Ping statistics for 127.0.0.1:
    Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
    Minimum = 0ms, Maximum = 0ms, Average = 0ms
===========================================================================
Interface List
 13...9c b7 0d 4d a5 25 ......Atheros AR9285 Wireless Network Adapter
 11...dc 0e a1 7e c5 a4 ......Atheros AR8152/8158 PCI-E Fast Ethernet Controller (NDIS 6.20)
  1...........................Software Loopback Interface 1
 15...00 00 00 00 00 00 00 e0 Microsoft ISATAP Adapter
 12...00 00 00 00 00 00 00 e0 Microsoft 6to4 Adapter
 14...00 00 00 00 00 00 00 e0 Teredo Tunneling Pseudo-Interface
===========================================================================

IPv4 Route Table
===========================================================================
Active Routes:
Network Destination        Netmask          Gateway       Interface  Metric
          0.0.0.0          0.0.0.0         10.0.0.1         10.0.0.4     25
         10.0.0.0    255.255.255.0         On-link          10.0.0.4    281
         10.0.0.4  255.255.255.255         On-link          10.0.0.4    281
       10.0.0.255  255.255.255.255         On-link          10.0.0.4    281
        127.0.0.0        255.0.0.0         On-link         127.0.0.1    306
        127.0.0.1  255.255.255.255         On-link         127.0.0.1    306
  127.255.255.255  255.255.255.255         On-link         127.0.0.1    306
        224.0.0.0        240.0.0.0         On-link         127.0.0.1    306
        224.0.0.0        240.0.0.0         On-link          10.0.0.4    281
  255.255.255.255  255.255.255.255         On-link         127.0.0.1    306
  255.255.255.255  255.255.255.255         On-link          10.0.0.4    281
===========================================================================
Persistent Routes:
  None

IPv6 Route Table
===========================================================================
Active Routes:
 If Metric Network Destination      Gateway
 13    281 ::/0                     fe80::5e57:1aff:fe14:4b91
  1    306 ::1/128                  On-link
 14     58 2001::/32                On-link
 14    306 2001:0:9d38:90d7:24e4:2b42:94fa:6148/128
                                    On-link
 13     33 2601:4:2980:61c::/64     On-link
 13    281 2601:4:2980:61c:35ae:d87d:b9f0:40c5/128
                                    On-link
 13    281 2601:4:2980:61c:f5c3:8763:8b8e:96cb/128
                                    On-link
 13    281 fe80::/64                On-link
 14    306 fe80::/64                On-link
 14    306 fe80::24e4:2b42:94fa:6148/128
                                    On-link
 13    281 fe80::f5c3:8763:8b8e:96cb/128
                                    On-link
  1    306 ff00::/8                 On-link
 14    306 ff00::/8                 On-link
 13    281 ff00::/8                 On-link
===========================================================================
Persistent Routes:
  None
========================= Winsock entries =====================================

Catalog5 01 C:\windows\SysWOW64\NLAapi.dll [52224] (Microsoft Corporation)
Catalog5 02 C:\windows\SysWOW64\napinsp.dll [52224] (Microsoft Corporation)
Catalog5 03 C:\windows\SysWOW64\pnrpnsp.dll [65024] (Microsoft Corporation)
Catalog5 04 C:\windows\SysWOW64\pnrpnsp.dll [65024] (Microsoft Corporation)
Catalog5 05 C:\windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)
Catalog5 06 C:\windows\SysWOW64\winrnr.dll [20992] (Microsoft Corporation)
Catalog5 07 C:\windows\SysWOW64\wshbth.dll [36352] (Microsoft Corporation)
Catalog5 08 C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WLIDNSP.DLL [145280] (Microsoft Corp.)
Catalog5 09 C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WLIDNSP.DLL [145280] (Microsoft Corp.)
Catalog9 01 C:\windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 02 C:\windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 03 C:\windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 04 C:\windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 05 C:\windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 06 C:\windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 07 C:\windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 08 C:\windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 09 C:\windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 10 C:\windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 11 C:\windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)
x64-Catalog5 01 C:\Windows\System32\NLAapi.dll [70656] (Microsoft Corporation)
x64-Catalog5 02 C:\Windows\System32\napinsp.dll [68096] (Microsoft Corporation)
x64-Catalog5 03 C:\Windows\System32\pnrpnsp.dll [86016] (Microsoft Corporation)
x64-Catalog5 04 C:\Windows\System32\pnrpnsp.dll [86016] (Microsoft Corporation)
x64-Catalog5 05 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)
x64-Catalog5 06 C:\Windows\System32\winrnr.dll [28672] (Microsoft Corporation)
x64-Catalog5 07 C:\Windows\System32\wshbth.dll [47104] (Microsoft Corporation)
x64-Catalog5 08 C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDNSP.DLL [170880] (Microsoft Corp.)
x64-Catalog5 09 C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDNSP.DLL [170880] (Microsoft Corp.)
x64-Catalog9 01 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)
x64-Catalog9 02 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)
x64-Catalog9 03 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)
x64-Catalog9 04 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)
x64-Catalog9 05 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)
x64-Catalog9 06 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)
x64-Catalog9 07 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)
x64-Catalog9 08 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)
x64-Catalog9 09 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)
x64-Catalog9 10 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)
x64-Catalog9 11 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)

========================= Event log errors: ===============================

Application errors:
==================
Error: (11/27/2014 03:33:37 AM) (Source: Microsoft-Windows-LoadPerf) (User: NT AUTHORITY)
Description: Unloading the performance counter strings for service WmiApRpl (WmiApRpl) failed. The first DWORD in the Data section contains the error code.

Error: (11/27/2014 03:33:37 AM) (Source: Microsoft-Windows-LoadPerf) (User: NT AUTHORITY)
Description: The performance strings in the Performance registry value is corrupted when process Performance extension counter provider. The BaseIndex value from the Performance registry is the first DWORD in the Data section, LastCounter value is the second DWORD in the Data section, and LastHelp value is the third DWORD in the Data section.

Error: (11/27/2014 03:27:56 AM) (Source: WinMgmt) (User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003

Error: (11/27/2014 03:11:41 AM) (Source: Microsoft-Windows-LoadPerf) (User: NT AUTHORITY)
Description: Unloading the performance counter strings for service WmiApRpl (WmiApRpl) failed. The first DWORD in the Data section contains the error code.

Error: (11/27/2014 03:11:41 AM) (Source: Microsoft-Windows-LoadPerf) (User: NT AUTHORITY)
Description: The performance strings in the Performance registry value is corrupted when process Performance extension counter provider. The BaseIndex value from the Performance registry is the first DWORD in the Data section, LastCounter value is the second DWORD in the Data section, and LastHelp value is the third DWORD in the Data section.

Error: (11/27/2014 03:07:29 AM) (Source: WinMgmt) (User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003

Error: (11/26/2014 08:58:45 PM) (Source: Microsoft-Windows-LoadPerf) (User: NT AUTHORITY)
Description: Unloading the performance counter strings for service WmiApRpl (WmiApRpl) failed. The first DWORD in the Data section contains the error code.

Error: (11/26/2014 08:58:45 PM) (Source: Microsoft-Windows-LoadPerf) (User: NT AUTHORITY)
Description: The performance strings in the Performance registry value is corrupted when process Performance extension counter provider. The BaseIndex value from the Performance registry is the first DWORD in the Data section, LastCounter value is the second DWORD in the Data section, and LastHelp value is the third DWORD in the Data section.

Error: (11/26/2014 08:55:58 PM) (Source: WinMgmt) (User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003

Error: (11/26/2014 11:51:03 AM) (Source: Microsoft-Windows-LoadPerf) (User: NT AUTHORITY)
Description: Unloading the performance counter strings for service WmiApRpl (WmiApRpl) failed. The first DWORD in the Data section contains the error code.


System errors:
=============
Error: (11/13/2014 09:31:08 AM) (Source: Service Control Manager) (User: )
Description: AVGIDSAgent%%-536753635

Error: (11/13/2014 09:31:07 AM) (Source: Service Control Manager) (User: )
Description: AVGIDSAgent%%-536753635

Error: (11/13/2014 09:31:06 AM) (Source: Service Control Manager) (User: )
Description: AVGIDSAgent%%-536753635

Error: (11/13/2014 09:31:04 AM) (Source: Service Control Manager) (User: )
Description: AVGIDSAgent%%-536753635

Error: (11/13/2014 09:31:03 AM) (Source: Service Control Manager) (User: )
Description: AVGIDSAgent%%-536753635

Error: (11/13/2014 09:31:02 AM) (Source: Service Control Manager) (User: )
Description: AVGIDSAgent%%-536753635

Error: (11/13/2014 09:31:01 AM) (Source: Service Control Manager) (User: )
Description: AVGIDSAgent%%-536753635

Error: (11/13/2014 09:30:59 AM) (Source: Service Control Manager) (User: )
Description: AVGIDSAgent%%-536753635

Error: (11/13/2014 09:30:58 AM) (Source: Service Control Manager) (User: )
Description: AVGIDSAgent%%-536753635

Error: (11/13/2014 09:30:57 AM) (Source: Service Control Manager) (User: )
Description: AVGIDSAgent%%-536753635


Microsoft Office Sessions:
=========================
Error: (11/27/2014 03:33:37 AM) (Source: Microsoft-Windows-LoadPerf)(User: NT AUTHORITY)
Description: WmiApRplWmiApRpl8F20300004D070000

Error: (11/27/2014 03:33:37 AM) (Source: Microsoft-Windows-LoadPerf)(User: NT AUTHORITY)
Description: Performance1637070000563B04003106000009030000

Error: (11/27/2014 03:27:56 AM) (Source: WinMgmt)(User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003

Error: (11/27/2014 03:11:41 AM) (Source: Microsoft-Windows-LoadPerf)(User: NT AUTHORITY)
Description: WmiApRplWmiApRpl8F20300004D070000

Error: (11/27/2014 03:11:41 AM) (Source: Microsoft-Windows-LoadPerf)(User: NT AUTHORITY)
Description: Performance1637070000A23A04003106000009030000

Error: (11/27/2014 03:07:29 AM) (Source: WinMgmt)(User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003

Error: (11/26/2014 08:58:45 PM) (Source: Microsoft-Windows-LoadPerf)(User: NT AUTHORITY)
Description: WmiApRplWmiApRpl8F20300004D070000

Error: (11/26/2014 08:58:45 PM) (Source: Microsoft-Windows-LoadPerf)(User: NT AUTHORITY)
Description: Performance1637070000EE3904003106000009030000

Error: (11/26/2014 08:55:58 PM) (Source: WinMgmt)(User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003

Error: (11/26/2014 11:51:03 AM) (Source: Microsoft-Windows-LoadPerf)(User: NT AUTHORITY)
Description: WmiApRplWmiApRpl8F20300004D070000


CodeIntegrity Errors:
===================================
  Date: 2013-10-16 14:47:53.087
  Description: Windows is unable to verify the image integrity of the file \Device\HarddiskVolume2\Windows\System32\drivers\WUDFRd.sys because file hash could not be found on the system. A recent hardware or software change might have installed a file that is signed incorrectly or damaged, or that might be malicious software from an unknown source.

  Date: 2013-10-16 14:47:53.037
  Description: Windows is unable to verify the image integrity of the file \Device\HarddiskVolume2\Windows\System32\drivers\WUDFRd.sys because file hash could not be found on the system. A recent hardware or software change might have installed a file that is signed incorrectly or damaged, or that might be malicious software from an unknown source.

  Date: 2013-10-16 14:45:37.535
  Description: Windows is unable to verify the image integrity of the file \Device\HarddiskVolume2\Windows\System32\drivers\WUDFRd.sys because file hash could not be found on the system. A recent hardware or software change might have installed a file that is signed incorrectly or damaged, or that might be malicious software from an unknown source.

  Date: 2013-10-16 14:45:37.475
  Description: Windows is unable to verify the image integrity of the file \Device\HarddiskVolume2\Windows\System32\drivers\WUDFRd.sys because file hash could not be found on the system. A recent hardware or software change might have installed a file that is signed incorrectly or damaged, or that might be malicious software from an unknown source.

  Date: 2013-10-16 14:43:44.804
  Description: Windows is unable to verify the image integrity of the file \Device\HarddiskVolume2\Windows\System32\drivers\WUDFRd.sys because file hash could not be found on the system. A recent hardware or software change might have installed a file that is signed incorrectly or damaged, or that might be malicious software from an unknown source.

  Date: 2013-10-16 14:43:44.742
  Description: Windows is unable to verify the image integrity of the file \Device\HarddiskVolume2\Windows\System32\drivers\WUDFRd.sys because file hash could not be found on the system. A recent hardware or software change might have installed a file that is signed incorrectly or damaged, or that might be malicious software from an unknown source.



=========================== Installed Programs ============================
Adobe AIR (HKLM-x32\...\Adobe AIR) (Version: 1.5.3.9130 - Adobe Systems Inc.)
Adobe AIR (x32 Version: 1.5.3.9130 - Adobe Systems Inc.) Hidden
Adobe Community Help (HKLM-x32\...\chc.4875E02D9FB21EE389F73B8D1702B320485DF8CE.1) (Version: 3.2.1.650 - Adobe Systems Incorporated)
Adobe Community Help (x32 Version: 3.2.1 - Adobe Systems Incorporated) Hidden
Adobe Flash Player 15 ActiveX (HKLM-x32\...\Adobe Flash Player ActiveX) (Version: 15.0.0.239 - Adobe Systems Incorporated)
Adobe Flash Player 15 Plugin (HKLM-x32\...\Adobe Flash Player Plugin) (Version: 15.0.0.239 - Adobe Systems Incorporated)
Adobe Photoshop Elements 9 (HKLM-x32\...\Adobe Photoshop Elements 9) (Version: 9.0.3.0 - Adobe Systems Incorporated)
Adobe Photoshop Elements 9 (x32 Version: 9.0.3.0 - Adobe Systems Incorporated) Hidden
Adobe Photoshop.com Inspiration Browser (HKLM-x32\...\PhotoshopdotcomInspirationBrowser.4C35C4D325D350FE0114230CBADCA2DDD0AC8D25.1) (Version: 3.07 - Adobe Systems Incorporated)
Adobe Photoshop.com Inspiration Browser (x32 Version: 3.07 - Adobe Systems Incorporated) Hidden
Apple Application Support (HKLM-x32\...\{3FA365DF-2D68-45ED-8F83-8C8A33E65143}) (Version: 1.1.0 - Apple Inc.)
Apple Software Update (HKLM-x32\...\{789A5B64-9DD9-4BA5-915A-F0FC0A1B7BFE}) (Version: 2.1.3.127 - Apple Inc.)
ARIA Engine v1.6.2.0 (HKLM\...\ARIA Engine_is1) (Version: v1.6.2.0 - Plogue Art et Technologie, Inc)
Atheros Client Installation Program (HKLM-x32\...\{D3694B69-6F8C-42D3-8A0A-EB2AB528C02C}) (Version: 7.0 - Atheros)
Atheros Communications Inc.® AR81Family Gigabit/Fast Ethernet Driver (HKLM-x32\...\{3108C217-BE83-42E4-AE9E-A56A2A92E549}) (Version: 1.0.0.36 - Atheros Communications Inc.)
Atlantis Word Processor (HKLM-x32\...\Atlantis Word Processor) (Version:  - )
AVG 2015 (HKLM\...\AVG) (Version: 2015.0.5577 - AVG Technologies)
AVG 2015 (Version: 15.0.4223 - AVG Technologies) Hidden
AVG 2015 (Version: 15.0.5577 - AVG Technologies) Hidden
Conexant HD Audio (HKLM\...\CNXT_AUDIO_HDA) (Version: 8.54.4.51 - Conexant)
Corel PaintShop Pro X4 (HKLM-x32\...\_{00580795-581C-4587-B9F2-37320D7AB37F}) (Version: 14.0.0.346 - Corel Corporation)
Corel PaintShop Pro X4 (x32 Version: 14.3.0.3 - Corel Corporation) Hidden
Corel PDF Fusion (HKLM\...\{2D769EF2-E9FE-4AC6-8990-15C39E1D68BF}) (Version: 1.00.0000 - Corel Corporation)
Corel Shell Extension - 64Bit (Version: 14.0 - Corel Corporation) Hidden
CorelDRAW Graphics Suite X4 - Capture (x32 Version: 14.1 - Corel Corporation) Hidden
CorelDRAW Graphics Suite X4 - Content (x32 Version: 14.1 - Corel Corporation) Hidden
CorelDRAW Graphics Suite X4 - Draw (x32 Version: 14.1 - Corel Corporation) Hidden
CorelDRAW Graphics Suite X4 - Filters (x32 Version: 14.1 - Corel Corporation) Hidden
CorelDRAW Graphics Suite X4 - FontNav (x32 Version: 14.1 - Corel Corporation) Hidden
CorelDRAW Graphics SUite X4 - ICA (x32 Version: 14.1 - Corel Corporation) Hidden
CorelDRAW Graphics Suite X4 - IPM (x32 Version: 14.1 - Corel Corporation) Hidden
CorelDRAW Graphics Suite X4 - Lang BR (x32 Version: 14.1 - Corel Corporation) Hidden
CorelDRAW Graphics Suite X4 - Lang EN (x32 Version: 14.1 - Corel Corporation) Hidden
CorelDRAW Graphics Suite X4 - Lang ES (x32 Version: 14.1 - Corel Corporation) Hidden
CorelDRAW Graphics Suite X4 - Lang FR (x32 Version: 14.1 - Corel Corporation) Hidden
CorelDRAW Graphics Suite X4 - PP (x32 Version: 14.1 - Corel Corporation) Hidden
CorelDRAW Graphics Suite X4 - VBA (x32 Version: 14.1 - Corel Corporation) Hidden
CorelDRAW Graphics Suite X4 (x32 Version: 14.1 - Corel Corporation) Hidden
CorelDRAW® Graphics Suite X4 - Windows Shell Extension (HKLM-x32\...\_{CE2DA11A-917F-4CF5-AB55-755EC115DD10}) (Version:  - Corel Corporation)
CorelDRAW® Graphics Suite X4 - Windows Shell Extension (x32 Version: 1.1 - Corel Corporation) Hidden
CorelDRAW® Graphics Suite X4 (HKLM-x32\...\_{7F05E704-30A6-421A-97A7-8EEB1C7FF010}) (Version:  - Corel Corporation)
CutePDF Writer 3.0 (HKLM\...\CutePDF Writer Installation) (Version:  3.0 - CutePDF.com)
D3DX10 (x32 Version: 15.4.2368.0902 - Microsoft) Hidden
Elements 9 Organizer (x32 Version: 9.0 - Adobe Systems Incorporated) Hidden
Elements STI Installer (x32 Version: 1.0 - Adobe Systems Incorporated) Hidden
Energy Management (HKLM-x32\...\InstallShield_{D0956C11-0F60-43FE-99AD-524E833471BB}) (Version: 6.0.2.0 - Lenovo)
Energy Management (x32 Version: 6.0.2.0 - Lenovo) Hidden
FileZilla Client 3.9.0.6 (HKLM-x32\...\FileZilla Client) (Version: 3.9.0.6 - Tim Kosse)
Finale 2014c (HKLM-x32\...\Finale 2014) (Version: 2014.3.4876.0 - MakeMusic)
G7 (HKLM-x32\...\G7) (Version:  - )
Garritan ARIA Player v1.620 (HKLM\...\__ARIA_1012___is1) (Version: v1.6.2.0 - Garritan)
Garritan Instruments for Finale (HKLM\...\__ARIA_1013___is1) (Version: v2.0.0.0 - Garritan)
Google Chrome (HKLM-x32\...\Google Chrome) (Version: 39.0.2171.71 - Google Inc.)
Google Update Helper (x32 Version: 1.3.25.11 - Google Inc.) Hidden
HTML-Kit 292 (HKLM-x32\...\HTMLKit_is1) (Version: 1.0 - HTMLKit.com)
ICA (x32 Version: 14.0.0.346 - Corel Corporation) Hidden
ImgBurn (HKLM-x32\...\ImgBurn) (Version: 2.5.7.0 - LIGHTNING UK!)
Incomedia WebSite X5 v11 - Evolution (HKLM-x32\...\{EC4C85CF-8A29-4506-A0A3-78D1B2FA557B}_is1) (Version: 11.0.0.9 - Incomedia s.r.l.)
Intel® Control Center (HKLM-x32\...\{F8A9085D-4C7A-41a9-8A77-C8998A96C421}) (Version: 1.2.1.1007 - Intel Corporation)
Intel® Management Engine Components (HKLM-x32\...\{65153EA5-8B6E-43B6-857B-C6E4FC25798A}) (Version: 7.0.0.1144 - Intel Corporation)
Intel® Processor Graphics (HKLM-x32\...\{F0E3AD40-2BBD-4360-9C76-B9AC9A5886EA}) (Version: 9.17.10.3347 - Intel Corporation)
Intel® Rapid Storage Technology (HKLM-x32\...\{3E29EE6C-963A-4aae-86C1-DC237C4A49FC}) (Version: 10.1.5.1001 - Intel Corporation)
IPM_PSP_COM (x32 Version: 14.0.0.346 - Corel Corporation) Hidden
Java 7 Update 71 (HKLM-x32\...\{26A24AE4-039D-4CA4-87B4-2F03217071FF}) (Version: 7.0.710 - Oracle)
Java Auto Updater (x32 Version: 2.1.71.14 - Oracle, Inc.) Hidden
Junk Mail filter update (x32 Version: 15.4.3502.0922 - Microsoft Corporation) Hidden
Lenovo EasyCamera (HKLM-x32\...\{ADE16A9D-FBDC-4ecc-B6BD-9C31E51D0332}) (Version: 13.11.616.1 - Vimicro)
Lenovo EE Boot Optimizer (HKLM\...\Lenovo EE Boot Optimizer) (Version: 0.0.1.6 - Lenovo)
Lenovo Games Console (HKLM-x32\...\Lenovo Games Console) (Version: 1.2.6.436 - Oberon Media Inc.)
Lenovo OneKey Recovery (HKLM-x32\...\InstallShield_{46F4D124-20E5-4D12-BE52-EC177A7A4B42}) (Version: 7.0.1628 - CyberLink Corp.)
Lenovo OneKey Recovery (Version: 7.0.1628 - CyberLink Corp.) Hidden
Lenovo YouCam (HKLM-x32\...\InstallShield_{01FB4998-33C4-4431-85ED-079E3EEFE75D}) (Version: 3.1.3728 - CyberLink Corp.)
Lenovo YouCam (x32 Version: 3.1.3728 - CyberLink Corp.) Hidden
LibreOffice 4.1 Help Pack (English (United States)) (HKLM-x32\...\{63480312-B405-4481-979E-C483BC72C7CD}) (Version: 4.1.6.2 - The Document Foundation)
LibreOffice 4.1.6.2 (HKLM-x32\...\{146232A9-AB53-48A7-A102-56624D92C80D}) (Version: 4.1.6.2 - The Document Foundation)
Malwarebytes Anti-Malware version 2.0.3.1025 (HKLM-x32\...\Malwarebytes Anti-Malware_is1) (Version: 2.0.3.1025 - Malwarebytes Corporation)
Mesh Runtime (x32 Version: 15.4.5722.2 - Microsoft Corporation) Hidden
Microsoft .NET Framework 4.5.1 (HKLM\...\{92FB6C44-E685-45AD-9B20-CADF4CABA132} - 1033) (Version: 4.5.50938 - Microsoft Corporation)
Microsoft .NET Framework 4.5.1 (Version: 4.5.50938 - Microsoft Corporation) Hidden
Microsoft Application Error Reporting (Version: 12.0.6015.5000 - Microsoft Corporation) Hidden
Microsoft Silverlight (HKLM\...\{89F4137D-6C26-4A84-BDB8-2E5A4BB71E00}) (Version: 5.1.30514.0 - Microsoft Corporation)
Microsoft SQL Server 2005 Compact Edition [ENU] (HKLM-x32\...\{F0B430D1-B6AA-473D-9B06-AA3DD01FD0B8}) (Version: 3.1.0000 - Microsoft Corporation)
Microsoft Visual C++ 2005 Redistributable (HKLM-x32\...\{710f4c1c-cc18-4c49-8cbf-51240c89a1a2}) (Version: 8.0.61001 - Microsoft Corporation)
Microsoft Visual C++ 2005 Redistributable (HKLM-x32\...\{7299052b-02a4-4627-81f2-1818da5d550d}) (Version: 8.0.56336 - Microsoft Corporation)
Microsoft Visual C++ 2005 Redistributable (HKLM-x32\...\{837b34e3-7c30-493c-8f6a-2b0f04e2912c}) (Version: 8.0.59193 - Microsoft Corporation)
Microsoft Visual C++ 2005 Redistributable (x64) (HKLM\...\{6ce5bae9-d3ca-4b99-891a-1dc6c118a5fc}) (Version: 8.0.59192 - Microsoft Corporation)
Microsoft Visual C++ 2005 Redistributable (x64) (HKLM\...\{ad8a2fa1-06e7-4b0d-927d-6e54b3d31028}) (Version: 8.0.61000 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.4148 (HKLM\...\{4B6C7001-C7D6-3710-913E-5BC23FCE91E6}) (Version: 9.0.30729.4148 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.6161 (HKLM\...\{5FCE6D76-F5DC-37AB-B2B8-22AB8CEDB1D4}) (Version: 9.0.30729.6161 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17 (HKLM-x32\...\{9A25302D-30C0-39D9-BD6F-21E6EC160475}) (Version: 9.0.30729 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148 (HKLM-x32\...\{1F1C2DFC-2D24-3E06-BCB8-725134ADF989}) (Version: 9.0.30729.4148 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161 (HKLM-x32\...\{9BE518E6-ECC6-35A9-88E4-87755C07200F}) (Version: 9.0.30729.6161 - Microsoft Corporation)
Microsoft Visual C++ 2010  x64 Redistributable - 10.0.40219 (HKLM\...\{1D8E6291-B0D5-35EC-8441-6616F567A0F7}) (Version: 10.0.40219 - Microsoft Corporation)
Microsoft Visual C++ 2010  x86 Redistributable - 10.0.40219 (HKLM-x32\...\{F0C3E5D1-1ADE-321E-8167-68EF0DE699A5}) (Version: 10.0.40219 - Microsoft Corporation)
Microsoft Visual C++ 2012 Redistributable (x86) - 11.0.61030 (HKLM-x32\...\{33d1fd90-4274-48a1-9bc1-97e33d9c2d6f}) (Version: 11.0.61030.0 - Microsoft Corporation)
Microsoft Visual C++ 2012 x86 Additional Runtime - 11.0.61030 (x32 Version: 11.0.61030 - Microsoft Corporation) Hidden
Microsoft Visual C++ 2012 x86 Minimum Runtime - 11.0.61030 (x32 Version: 11.0.61030 - Microsoft Corporation) Hidden
Microsoft_VC80_CRT_x86 (x32 Version: 8.0.50727.4053 - Adobe) Hidden
Microsoft_VC80_MFC_x86 (x32 Version: 8.0.50727.4053 - Adobe) Hidden
Microsoft_VC80_MFCLOC_x86 (x32 Version: 8.0.50727.4053 - Adobe) Hidden
Microsoft_VC90_CRT_x86 (x32 Version: 1.00.0000 - Adobe) Hidden
MotoHelper MergeModules (x32 Version: 1.2.0 - Motorola) Hidden
Mozilla Firefox 33.1 (x86 en-US) (HKLM-x32\...\Mozilla Firefox 33.1 (x86 en-US)) (Version: 33.1 - Mozilla)
Mozilla Maintenance Service (HKLM-x32\...\MozillaMaintenanceService) (Version: 33.0 - Mozilla)
MSVCRT (x32 Version: 15.4.2862.0708 - Microsoft) Hidden
MSVCRT_amd64 (x32 Version: 15.4.2862.0708 - Microsoft) Hidden
MSXML 4.0 SP2 (KB954430) (HKLM-x32\...\{86493ADD-824D-4B8E-BD72-8C5DCDC52A71}) (Version: 4.20.9870.0 - Microsoft Corporation)
MSXML 4.0 SP2 (KB973688) (HKLM-x32\...\{F662A8E6-F4DC-41A2-901E-8C11F044BDEC}) (Version: 4.20.9876.0 - Microsoft Corporation)
MusEdit (HKLM-x32\...\MusEdit) (Version:  - )
Native Instruments Sibelius Player G7 (HKLM-x32\...\Native Instruments Sibelius Player G7) (Version:  - )
Neuratron PhotoScore Lite (HKLM-x32\...\Neuratron PhotoScore Lite) (Version: 3.00 - Neuratron Limited)
ooVoo (HKLM-x32\...\{FAA7F8FF-3C05-4A61-8F14-D8A6E9ED6623}) (Version: 2.2.4.25 - ooVoo LLC.)
OpenOffice.org 3.3 (HKLM-x32\...\{3E171899-0175-47CC-84C4-562ACDD4C021}) (Version: 3.3.9567 - OpenOffice.org)
Perfect Effects 8 (HKLM-x32\...\{C982ACFF-5997-4B7D-B3E1-CF7273A06FB2}) (Version: 8.1.0 - onOne Software)
Power2Go (HKLM-x32\...\{40BF1E83-20EB-11D8-97C5-0009C5020658}) (Version: 5.6.0.7303 - CyberLink Corp.)
PSPPContent (x32 Version: 14.0.0.346 - Corel Corporation) Hidden
PSPPHelp (x32 Version: 14.0.0.346 - Corel Corporation) Hidden
PSPPro64 (Version: 14.0.0.346 - Corel Corporation) Hidden
QuickTime (HKLM-x32\...\{1451DE6B-ABE1-4F62-BE9A-B363A17588A2}) (Version: 7.65.17.80 - Apple Inc.)
RAF (HKLM-x32\...\{E6B43401-E818-4961-AFED-118DD8E87642}) (Version: 1.00.0001 - FUJIFILM Corporation)
RAW FILE CONVERTER EX powered by SILKYPIX (HKLM-x32\...\InstallShield_{30B1CCDB-209B-4E94-8311-379F2E6B6B59}) (Version: 3 - Ichikawa Soft Laboratory)
RAW FILE CONVERTER EX powered by SILKYPIX (x32 Version: 3 - Ichikawa Soft Laboratory) Hidden
Realtek USB 2.0 Reader Driver (HKLM-x32\...\{62BBB2F0-E220-4821-A564-730807D2C34D}) (Version: 6.1.7600.10003 - Realtek Semiconductor Corp.)
Setup (x32 Version: 14.0.0.346 - Corel Corporation) Hidden
Sibelius Scorch (HKLM-x32\...\Sibelius Scorch) (Version:  - )
SmartSound Quicktracks for Premiere Elements 9.0 (HKLM-x32\...\InstallShield_{6748E773-5DA0-4D19-8AA5-273B4133A09B}) (Version: 3.12.3090 - SmartSound Software Inc)
SmartSound Quicktracks for Premiere Elements 9.0 (x32 Version: 3.12.3090 - SmartSound Software Inc) Hidden
Solar Fire Gold v8 (HKLM-x32\...\{6ABCEA0A-4620-4C04-91C5-F8B473F13796}) (Version: 8.1.2 - Esoteric Technologies Pty Ltd)
Synaptics Pointing Device Driver (HKLM\...\SynTPDeinstKey) (Version: 15.3.0.0 - Synaptics Incorporated)
UserGuide (HKLM-x32\...\InstallShield_{F07C2CF8-4C53-4EC3-8162-A6221E36EB88}) (Version: 1.0.0.6 - Lenovo)
UserGuide (x32 Version: 1.0.0.6 - Lenovo) Hidden
VeriFace (HKLM-x32\...\VeriFace) (Version: 4.0.0.1224 - Lenovo)
Visual Basic for Applications ® Core - English (x32 Version: 6.4.99.69 - Microsoft Corporation) Hidden
Visual Basic for Applications ® Core (x32 Version: 6.4.99.69 - Microsoft Corporation) Hidden
Visual Studio 2012 x64 Redistributables (HKLM\...\{8C775E70-A791-4DA8-BCC3-6AB7136F4484}) (Version: 14.0.0.1 - AVG Technologies)
Visual Studio 2012 x86 Redistributables (HKLM-x32\...\{98EFF19A-30AB-4E4B-B943-F06B1C63EBF8}) (Version: 14.0.0.1 - AVG Technologies CZ, s.r.o.)
VLC media player (HKLM-x32\...\VLC media player) (Version: 2.1.5 - VideoLAN)
Windows Driver Package - Lenovo (ACPIVPC) System  (12/02/2010 6.1.0.1) (HKLM\...\EA12B1FB53CE4E387C31A85236C41EF559B5E392) (Version: 12/02/2010 6.1.0.1 - Lenovo)
Windows Live Communications Platform (x32 Version: 15.4.3502.0922 - Microsoft Corporation) Hidden
Windows Live Essentials (HKLM-x32\...\WinLiveSuite) (Version: 15.4.3508.1109 - Microsoft Corporation)
Windows Live Essentials (x32 Version: 15.4.3502.0922 - Microsoft Corporation) Hidden
Windows Live ID Sign-in Assistant (Version: 7.250.4225.0 - Microsoft Corporation) Hidden
Windows Live Installer (x32 Version: 15.4.3502.0922 - Microsoft Corporation) Hidden
Windows Live Language Selector (Version: 15.4.3508.1109 - Microsoft Corporation) Hidden
Windows Live Mail (x32 Version: 15.4.3502.0922 - Microsoft Corporation) Hidden
Windows Live Mesh (x32 Version: 15.4.3502.0922 - Microsoft Corporation) Hidden
Windows Live Mesh ActiveX Control for Remote Connections (HKLM-x32\...\{2902F983-B4C1-44BA-B85D-5C6D52E2C441}) (Version: 15.4.5722.2 - Microsoft Corporation)
Windows Live Messenger (x32 Version: 15.4.3502.0922 - Microsoft Corporation) Hidden
Windows Live MIME IFilter (Version: 15.4.3502.0922 - Microsoft Corporation) Hidden
Windows Live Movie Maker (x32 Version: 15.4.3502.0922 - Microsoft Corporation) Hidden
Windows Live Photo Common (x32 Version: 15.4.3502.0922 - Microsoft Corporation) Hidden
Windows Live Photo Gallery (x32 Version: 15.4.3502.0922 - Microsoft Corporation) Hidden
Windows Live PIMT Platform (x32 Version: 15.4.3508.1109 - Microsoft Corporation) Hidden
Windows Live Remote Client (Version: 15.4.5722.2 - Microsoft Corporation) Hidden
Windows Live Remote Client Resources (Version: 15.4.5722.2 - Microsoft Corporation) Hidden
Windows Live Remote Service (Version: 15.4.5722.2 - Microsoft Corporation) Hidden
Windows Live Remote Service Resources (Version: 15.4.5722.2 - Microsoft Corporation) Hidden
Windows Live SOXE (x32 Version: 15.4.3502.0922 - Microsoft Corporation) Hidden
Windows Live SOXE Definitions (x32 Version: 15.4.3502.0922 - Microsoft Corporation) Hidden
Windows Live UX Platform (x32 Version: 15.4.3502.0922 - Microsoft Corporation) Hidden
Windows Live UX Platform Language Pack (x32 Version: 15.4.3508.1109 - Microsoft Corporation) Hidden
Windows Live Writer (x32 Version: 15.4.3502.0922 - Microsoft Corporation) Hidden
Windows Live Writer Resources (x32 Version: 15.4.3502.0922 - Microsoft Corporation) Hidden

========================= Devices: ================================


========================= Memory info: ===================================

Percentage of memory in use: 42%
Total physical RAM: 4039.86 MB
Available physical RAM: 2328.91 MB
Total Pagefile: 8077.9 MB
Available Pagefile: 6171.25 MB
Total Virtual: 4095.88 MB
Available Virtual: 3978.21 MB

========================= Partitions: =====================================

1 Drive c: () (Fixed) (Total:421.81 GB) (Free:184.33 GB) NTFS
2 Drive d: (LENOVO) (Fixed) (Total:29 GB) (Free:26.78 GB) NTFS

========================= Users: ========================================

User accounts for \\TOOLOOSE-PC

Administrator            Guest                    Tooloose                 

========================= Restore Points ==================================

28-10-2014 02:48:32 Scheduled Checkpoint
04-11-2014 03:30:49 Scheduled Checkpoint
08-11-2014 20:58:03 Microsoft Visual C++ 2012 Redistributable (x86) - 11.0.61030
12-11-2014 16:58:42 Windows Update
19-11-2014 19:32:11 Windows Update
21-11-2014 23:12:46 Restore Operation

**** End of log ****
 

MALWARE BYTES - The scan was clean but unable to export report as stated above..  see attached screenshot

 

MALWAREBYTES ROOT KILL - Unable to Scan

 

 

 

Here are my logs.

 

 



#4 LittleGreenDots

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Posted 27 November 2014 - 09:21 AM

PS - I opened the Chrome browser and Vosteran still has a strangle hold on it.  The search page opens with my start-up page (Yahoo.)  I tried resetting the homepage and that Vosteran search page came up again.  I'm not having any issues with Firefox.



#5 Broni

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Posted 27 November 2014 - 12:00 PM

p22002970.gif Download Temp File Cleaner (TFC)
Alternate download: http://www.itxassociates.com/OT-Tools/TFC.exe
Double click on TFC.exe to run the program.
Click on Start button to begin cleaning process.
TFC will close all running programs, and it may ask you to restart computer.

p22002970.gif Please download AdwCleaner by Xplode onto your desktop.

  • Close all open programs and internet browsers.
  • Double click on adwcleaner.exe to run the tool.
  • Click on Scan button.
  • When the scan has finished click on Clean button.
  • Your computer will be rebooted automatically. A text file will open after the restart.
  • Please post the contents of that logfile with your next reply.
  • You can find the logfile at C:\AdwCleaner[S1].txt as well.


p22002970.gif Please download Junkware Removal Tool to your desktop.
  • Shut down your protection software now to avoid potential conflicts.
  • Run the tool by double-clicking it. If you are using Windows Vista, 7, or 8; instead of double-clicking, right-mouse click JRT.exe and select "Run as Administrator".
  • The tool will open and start scanning your system.
  • Please be patient as this can take a while to complete depending on your system's specifications.
  • On completion, a log (JRT.txt) is saved to your desktop and will automatically open.
  • Post the contents of JRT.txt into your next message.


p22002970.gif Download Sophos Free Virus Removal Tool and save it to your desktop.
  • Double click the icon and select Run
  • Click Next
  • Select I accept the terms in this license agreement, then click Next twice
  • Click Install
  • Click Finish to launch the program
  • Once the virus database has been updated click Start Scanning
  • If any threats are found click Details, then View log file... (bottom left hand corner)
  • Copy and paste the results in your reply
  • Close the Notepad document, close the Threat Details screen, then click Start cleanup
  • Click Exit to close the program


My Website

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#6 LittleGreenDots

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Posted 27 November 2014 - 06:29 PM

TFC - Clean - No Report

AdwCleaner

JunkwareRemover

Sophos - Clean - No Infections

 

Hello again.  The Sophos scan took over three hours.  Anyway, there was no report generated from TFC.  It said there were no infections.  Sophos also said there were no infections.  I'm att;aching the other two logs.

 

HOWEVER - I decided to check Chrome and Vosteran search screen is still there, over my default homepage.  Where is it hiding?  Does the fact that the root-kit -kill program failed suggest the infection is hiding there?  This is a nasty one. 

 

Is it safe to backup my HD data now?

 

Here are my logs:  there were two for adwCleaner:

 

# AdwCleaner v4.102 - Report created 27/11/2014 at 15:47:01
# Updated 23/11/2014 by Xplode
# Database : 2014-11-27.1 [Live]
# Operating System : Windows 7 Home Premium Service Pack 1 (64 bits)
# Username : Tooloose - TOOLOOSE-PC
# Running from : C:\Users\Tooloose\Desktop\2014-11-27 BleepComp\adwcleaner_4.102.exe
# Option : Scan

***** [ Services ] *****


***** [ Files / Folders ] *****

File Found : C:\Users\Tooloose\AppData\Roaming\Mozilla\Firefox\Profiles\fw9lk4ud.default\user.js
Folder Found : C:\ProgramData\Partner

***** [ Scheduled Tasks ] *****


***** [ Shortcuts ] *****


***** [ Registry ] *****

Key Found : HKCU\Software\AVG SafeGuard toolbar
Key Found : HKCU\Software\Microsoft\Internet Explorer\SearchScopes\{6A1806CD-94D4-4689-BA73-E35EA1EA9990}
Key Found : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{83FF80F4-8C74-4B80-B5BA-C8DDD434E5C4}
Key Found : [x64] HKCU\Software\AVG SafeGuard toolbar
Key Found : [x64] HKCU\Software\Microsoft\Internet Explorer\SearchScopes\{6A1806CD-94D4-4689-BA73-E35EA1EA9990}
Key Found : HKLM\SOFTWARE\AVG SafeGuard toolbar
Key Found : HKLM\SOFTWARE\AVG Security Toolbar
Key Found : HKLM\SOFTWARE\Classes\Interface\{03E2A1F3-4402-4121-8B35-733216D61217}
Key Found : HKLM\SOFTWARE\Classes\Interface\{9E3B11F6-4179-4603-A71B-A55F4BCB0BEC}
Key Found : HKLM\SOFTWARE\Classes\TypeLib\{9C049BA6-EA47-4AC3-AED6-A66D8DC9E1D8}
Key Found : HKLM\SOFTWARE\Freeze.com
Key Found : HKLM\SOFTWARE\InstallCore
Key Found : [x64] HKLM\SOFTWARE\Classes\Interface\{03E2A1F3-4402-4121-8B35-733216D61217}
Key Found : [x64] HKLM\SOFTWARE\Classes\Interface\{9E3B11F6-4179-4603-A71B-A55F4BCB0BEC}
Key Found : [x64] HKLM\SOFTWARE\Microsoft\Internet Explorer\SearchScopes\{6A1806CD-94D4-4689-BA73-E35EA1EA9990}

***** [ Browsers ] *****

-\\ Internet Explorer v11.0.9600.17420


-\\ Mozilla Firefox v33.1 (x86 en-US)

[fw9lk4ud.default] - Line Found : user_pref("extensions.srchvstrn.hmpgUrl", "hxxp://Vosteran.com/?f=1&a=vst_frg01_14_47_ff&cd=2XzuyEtN2Y1L1Qzu0D0CtD0E0AtCyB0E0CyD0AyEtCtD0EyCtN0D0Tzu0StCtDyDyDtN1L2XzutAtFyCtFtBtFtDtN1L1CzutCyEtBzytDyD[...]
[fw9lk4ud.default] - Line Found : user_pref("extensions.srchvstrn.newTabUrl", "hxxp://Vosteran.com/?f=2&a=vst_frg01_14_47_ff&cd=2XzuyEtN2Y1L1Qzu0D0CtD0E0AtCyB0E0CyD0AyEtCtD0EyCtN0D0Tzu0StCtDyDyDtN1L2XzutAtFyCtFtBtFtDtN1L1CzutCyEtBzytD[...]
[fw9lk4ud.default] - Line Found : user_pref("extensions.srchvstrn.prtnrId", "WSE_Vosteran");
[fw9lk4ud.default] - Line Found : user_pref("extensions.srchvstrn.srchPrvdr", "Vosteran");
[fw9lk4ud.default] - Line Found : user_pref("extensions.srchvstrn.tlbrSrchUrl", "hxxp://Vosteran.com/?f=3&a=vst_frg01_14_47_ff&cd=2XzuyEtN2Y1L1Qzu0D0CtD0E0AtCyB0E0CyD0AyEtCtD0EyCtN0D0Tzu0StCtDyDyDtN1L2XzutAtFyCtFtBtFtDtN1L1CzutCyEtBzy[...]

-\\ Google Chrome v39.0.2171.71

[C:\Users\Tooloose\AppData\Local\Google\Chrome\User Data\Default\Web data] - Found [Search Provider] : hxxp://search.aol.com/aol/search?q={searchTerms}
[C:\Users\Tooloose\AppData\Local\Google\Chrome\User Data\Default\Web data] - Found [Search Provider] : hxxp://www.ask.com/web?q={searchTerms}
[C:\Users\Tooloose\AppData\Local\Google\Chrome\User Data\Default\Web data] - Found [Search Provider] : hxxp://Vosteran.com/results.php?f=4&q={searchTerms}&a=vst_frg01_14_47_ff&cd=2XzuyEtN2Y1L1Qzu0D0CtD0E0AtCyB0E0CyD0AyEtCtD0EyCtN0D0Tzu0StCtDyDyDtN1L2XzutAtFyCtFtBtFtDtN1L1CzutCyEtBzytDyD1V1StN1L1G1B1V1N2Y1L1Qzu2SyDzyyB0AzyzzyEyBtG0FtDyDtAtGtA0AyCtDtG0Czz0AyCtGyDtBtA0EyByEtCyDtA0FzzyC2QtN1M1F1B2Z1V1N2Y1L1Qzu2SzyyCtCyByCyC0D0AtGzy0CzzyBtGyEzytC0CtG0B0A0D0EtGzyyEyEyDyDtA0DyDtAtAtAzz2Q&cr=58124056&ir=
[C:\Users\Tooloose\AppData\Local\Google\Chrome\User Data\Default\Web data] - Found [Search Provider] : hxxp://Vosteran.com/results.php?f=4&q={searchTerms}&a=vst_frg01_14_47_ff&cd=2XzuyEtN2Y1L1Qzu0D0CtD0E0AtCyB0E0CyD0AyEtCtD0EyCtN0D0Tzu0StCtDyDyDtN1L2XzutAtFyCtFtBtFtDtN1L1CzutCyEtBzytDyD1V1StN1L1G1B1V1N2Y1L1Qzu2SyDzyyB0AzyzzyEyBtG0FtDyDtAtGtA0AyCtDtG0Czz0AyCtGyDtBtA0EyByEtCyDtA0FzzyC2QtN1M1F1B2Z1V1N2Y1L1Qzu2SzyyCtCyByCyC0D0AtGzy0CzzyBtGyEzytC0CtG0B0A0D0EtGzyyEyEyDyDtA0DyDtAtAtAzz2Q&cr=58124056&ir=

*************************

AdwCleaner[R0].txt - [4163 octets] - [27/11/2014 15:47:01]

########## EOF - C:\AdwCleaner\AdwCleaner[R0].txt - [4223 octets] ##########
 

 

 

# AdwCleaner v4.102 - Report created 27/11/2014 at 15:50:09
# Updated 23/11/2014 by Xplode
# Database : 2014-11-27.1 [Live]
# Operating System : Windows 7 Home Premium Service Pack 1 (64 bits)
# Username : Tooloose - TOOLOOSE-PC
# Running from : C:\Users\Tooloose\Desktop\2014-11-27 BleepComp\adwcleaner_4.102.exe
# Option : Clean

***** [ Services ] *****


***** [ Files / Folders ] *****

Folder Deleted : C:\ProgramData\Partner
File Deleted : C:\Users\Tooloose\AppData\Roaming\Mozilla\Firefox\Profiles\fw9lk4ud.default\user.js

***** [ Scheduled Tasks ] *****


***** [ Shortcuts ] *****


***** [ Registry ] *****

Key Deleted : HKLM\SOFTWARE\Classes\Interface\{03E2A1F3-4402-4121-8B35-733216D61217}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{9E3B11F6-4179-4603-A71B-A55F4BCB0BEC}
Key Deleted : HKLM\SOFTWARE\Classes\TypeLib\{9C049BA6-EA47-4AC3-AED6-A66D8DC9E1D8}
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{83FF80F4-8C74-4B80-B5BA-C8DDD434E5C4}
Key Deleted : [x64] HKLM\SOFTWARE\Classes\Interface\{03E2A1F3-4402-4121-8B35-733216D61217}
Key Deleted : [x64] HKLM\SOFTWARE\Classes\Interface\{9E3B11F6-4179-4603-A71B-A55F4BCB0BEC}
Key Deleted : HKCU\Software\Microsoft\Internet Explorer\SearchScopes\{6A1806CD-94D4-4689-BA73-E35EA1EA9990}
Key Deleted : [x64] HKLM\SOFTWARE\Microsoft\Internet Explorer\SearchScopes\{6A1806CD-94D4-4689-BA73-E35EA1EA9990}
Key Deleted : HKCU\Software\AVG SafeGuard toolbar
Key Deleted : HKLM\SOFTWARE\AVG SafeGuard toolbar
Key Deleted : HKLM\SOFTWARE\AVG Security Toolbar
Key Deleted : HKLM\SOFTWARE\Freeze.com
Key Deleted : HKLM\SOFTWARE\InstallCore

***** [ Browsers ] *****

-\\ Internet Explorer v11.0.9600.17420


-\\ Mozilla Firefox v33.1 (x86 en-US)

[fw9lk4ud.default\prefs.js] - Line Deleted : user_pref("extensions.srchvstrn.hmpgUrl", "hxxp://Vosteran.com/?f=1&a=vst_frg01_14_47_ff&cd=2XzuyEtN2Y1L1Qzu0D0CtD0E0AtCyB0E0CyD0AyEtCtD0EyCtN0D0Tzu0StCtDyDyDtN1L2XzutAtFyCtFtBtFtDtN1L1CzutCyEtBzytDyD[...]
[fw9lk4ud.default\prefs.js] - Line Deleted : user_pref("extensions.srchvstrn.newTabUrl", "hxxp://Vosteran.com/?f=2&a=vst_frg01_14_47_ff&cd=2XzuyEtN2Y1L1Qzu0D0CtD0E0AtCyB0E0CyD0AyEtCtD0EyCtN0D0Tzu0StCtDyDyDtN1L2XzutAtFyCtFtBtFtDtN1L1CzutCyEtBzytD[...]
[fw9lk4ud.default\prefs.js] - Line Deleted : user_pref("extensions.srchvstrn.prtnrId", "WSE_Vosteran");
[fw9lk4ud.default\prefs.js] - Line Deleted : user_pref("extensions.srchvstrn.srchPrvdr", "Vosteran");
[fw9lk4ud.default\prefs.js] - Line Deleted : user_pref("extensions.srchvstrn.tlbrSrchUrl", "hxxp://Vosteran.com/?f=3&a=vst_frg01_14_47_ff&cd=2XzuyEtN2Y1L1Qzu0D0CtD0E0AtCyB0E0CyD0AyEtCtD0EyCtN0D0Tzu0StCtDyDyDtN1L2XzutAtFyCtFtBtFtDtN1L1CzutCyEtBzy[...]

-\\ Google Chrome v39.0.2171.71

[C:\Users\Tooloose\AppData\Local\Google\Chrome\User Data\Default\Web Data] - Deleted [Search Provider] : hxxp://search.aol.com/aol/search?q={searchTerms}
[C:\Users\Tooloose\AppData\Local\Google\Chrome\User Data\Default\Web Data] - Deleted [Search Provider] : hxxp://www.ask.com/web?q={searchTerms}
[C:\Users\Tooloose\AppData\Local\Google\Chrome\User Data\Default\Web Data] - Deleted [Search Provider] : hxxp://Vosteran.com/results.php?f=4&q={searchTerms}&a=vst_frg01_14_47_ff&cd=2XzuyEtN2Y1L1Qzu0D0CtD0E0AtCyB0E0CyD0AyEtCtD0EyCtN0D0Tzu0StCtDyDyDtN1L2XzutAtFyCtFtBtFtDtN1L1CzutCyEtBzytDyD1V1StN1L1G1B1V1N2Y1L1Qzu2SyDzyyB0AzyzzyEyBtG0FtDyDtAtGtA0AyCtDtG0Czz0AyCtGyDtBtA0EyByEtCyDtA0FzzyC2QtN1M1F1B2Z1V1N2Y1L1Qzu2SzyyCtCyByCyC0D0AtGzy0CzzyBtGyEzytC0CtG0B0A0D0EtGzyyEyEyDyDtA0DyDtAtAtAzz2Q&cr=58124056&ir=
[C:\Users\Tooloose\AppData\Local\Google\Chrome\User Data\Default\Web Data] - Deleted [Search Provider] : hxxp://Vosteran.com/results.php?f=4&q={searchTerms}&a=vst_frg01_14_47_ff&cd=2XzuyEtN2Y1L1Qzu0D0CtD0E0AtCyB0E0CyD0AyEtCtD0EyCtN0D0Tzu0StCtDyDyDtN1L2XzutAtFyCtFtBtFtDtN1L1CzutCyEtBzytDyD1V1StN1L1G1B1V1N2Y1L1Qzu2SyDzyyB0AzyzzyEyBtG0FtDyDtAtGtA0AyCtDtG0Czz0AyCtGyDtBtA0EyByEtCyDtA0FzzyC2QtN1M1F1B2Z1V1N2Y1L1Qzu2SzyyCtCyByCyC0D0AtGzy0CzzyBtGyEzytC0CtG0B0A0D0EtGzyyEyEyDyDtA0DyDtAtAtAzz2Q&cr=58124056&ir=

*************************

AdwCleaner[R0].txt - [4323 octets] - [27/11/2014 15:47:01]
AdwCleaner[S0].txt - [4157 octets] - [27/11/2014 15:50:09]

########## EOF - C:\AdwCleaner\AdwCleaner[S0].txt - [4217 octets] ##########
 

 

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Junkware Removal Tool (JRT) by Thisisu
Version: 6.3.9 (11.15.2014:2)
OS: Windows 7 Home Premium x64
Ran by Tooloose on Thu 11/27/2014 at 15:58:31.45
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~




~~~ Services



~~~ Registry Values



~~~ Registry Keys



~~~ Files

Successfully deleted: [File] "C:\windows\s.bat"



~~~ Folders

Successfully deleted: [Empty Folder] C:\Users\Tooloose\appdata\local\{5BE40F7C-DA93-4658-9F6B-8B5F38F69C26}
Successfully deleted: [Empty Folder] C:\Users\Tooloose\appdata\local\{8C55BAE5-E7F5-46C5-BE1D-2F82DFD14EE2}
Successfully deleted: [Empty Folder] C:\Users\Tooloose\appdata\local\{C478B2D3-321C-463D-8691-FAFEAD29DF27}
Successfully deleted: [Empty Folder] C:\Users\Tooloose\appdata\local\{E7422ECF-A62D-4547-BF66-EB318C2C90C6}



~~~ FireFox

Emptied folder: C:\Users\Tooloose\AppData\Roaming\mozilla\firefox\profiles\fw9lk4ud.default\minidumps [20 files]



~~~ Event Viewer Logs were cleared





~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Scan was completed on Thu 11/27/2014 at 16:02:31.35
End of JRT log
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
 

I await your instructions.



#7 LittleGreenDots

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Posted 27 November 2014 - 06:37 PM

MY BAD.  I opened Chrome and went into the settings, manually removed the Vosteran serach tool, and it looks okay now.  I'll monitor it.  Anything else for me to do?



#8 Broni

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Posted 27 November 2014 - 09:31 PM

Good :)

 

Update your Java version here: http://www.java.com/en/download/manual.jsp
Alternate download: http://www.filehippo.com/search?q=java

Note 1: UNCHECK any pre-checked toolbar and/or software offered with the Java update. The pre-checked toolbars/software are not part of the Java update.

Note 2: If you're running 64-bit system make sure you install BOTH, 32-bit and 64-bit Java.

Note 3: The Java Quick Starter (JQS.exe) adds a service to improve the initial startup time of Java applets and applications. If you don't want to run another extra service, go to Start > Control Panel > Java > Advanced > Miscellaneous and uncheck the box for Java Quick Starter. Click OK and restart your computer.

 

==============================================

 

Your computer is clean p3879546.jpg

1. This step will remove all cleaning tools we used, it'll reset restore points (so you won't get reinfected by accidentally using some older restore point) and it'll make some other minor adjustments...
This is a very crucial step so make sure you don't skip it.
Download 51a5ce45263de-delfix.pngDelFix by Xplode to your desktop. Delfix will delete all the used tools and logfiles.

Double-click Delfix.exe to start the tool.
Make sure the following items are checked:

  • Activate UAC (optional; some users prefer to keep it off)
  • Remove disinfection tools
  • Create registry backup
  • Purge System Restore
  • Reset system settings

Now click "Run" and wait patiently.
Once finished a logfile will be created. You don't have to attach it to your next reply.

2. Make sure Windows Updates are current.

3. If any Trojan was listed among your infection(s), make sure, you change all of your on-line important passwords (bank account(s), secured web sites, etc.) immediately!

4. Check if your browser plugins are up to date.
Firefox - https://www.mozilla.org/en-US/plugincheck/
other browsers: https://browsercheck.qualys.com/ (click on "Launch a quick scan now" link)

5. Download, and install WOT (Web OF Trust): http://www.mywot.com/. It'll warn you (in most cases) about dangerous web sites.

6. Run Malwarebytes "Quick scan" once in a while to assure safety of your computer.

7. Run Temporary File Cleaner (TFC), AdwCleaner and Junkware Removal Tool (JRT) weekly ((you need to redownload these tools since they were removed by DelFix))

8. Download and install Secunia Personal Software Inspector (PSI): http://secunia.com/vulnerability_scanning/personal/. The Secunia PSI is a FREE security tool designed to detect vulnerable and out-dated programs and plug-ins which expose your PC to attacks. Run it weekly.

9. (optional) If you want to keep all your programs up to date, download and install FileHippo Update Checker.
The Update Checker will scan your computer for installed software, check the versions and then send this information to FileHippo.com to see if there are any newer releases.

10. When installing\updating ANY program, make sure you always select "Custom " installation, so you can UN-check any possible "drive-by-install" (foistware), like toolbars etc., which may try to install along with the legitimate program. Do NOT click "Next" button without looking at any given page.

11. Read:
How did I get infected?, With steps so it does not happen again!: http://www.bleepingcomputer.com/forums/topic2520.html
Simple and easy ways to keep your computer safe and secure on the Internet: http://www.bleepingcomputer.com/tutorials/keep-your-computer-safe-online/
About those Toolbars and Add-ons - Potentially Unwanted Programs (PUPs) which change your browser settings: http://www.bleepingcomputer.com/forums/t/407147/answers-to-common-security-questions-best-practices/#entry3187642


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#9 LittleGreenDots

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Posted 29 November 2014 - 09:54 AM

Hi.  I wonder if I screwed up your instructions.  In order to keep all the infection tools organized, I stored them in a folder on my desktop.  I ran the program Delfix and it was finished in just a minute, contrary to suggesting I be patient.  I checked the folder and all the exe icons and txt logs are still there.  I looked in installed programs and Sophos is still installed.  I did see the program go through the process of cleaning my restore system points.

 

What to do now?



#10 Broni

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Posted 29 November 2014 - 05:34 PM

Simply delete that folder manually.


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#11 LittleGreenDots

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Posted 01 December 2014 - 07:18 AM

I am still working on this last step.  I removed the programs manually and installed Secunia Personal Software Inspector and it brought up some issues for me.  Microsoft XML Core Services (MSXML)  I read about it and it seems to be associated with other programs, probably the Netframe.  I don't have any MS software on this computer (at least I didn't install any, other than Windows related.)  I click on the link to update and it takes me to a screen with four different options.  I have no idea which one to select.  And then there's Adobe.  I am not fond of software that instals itself on my computer without my permission.  Adobe installed AiIR and I don't use the "cloud" at all, and have no intentions of ever dong so.  I do have one Adobe product,  Quicktime.  I don't use Adobe reader but purchased Corel Fusion instead.  Since these issues are not related to my cleaned infection, I hope you will move it to an appropriate forum.

 

As far as the infection, I am clean and you did a fantastic job of helping me to get rid of it.  The funny thing is I try to be very careful and have installed Filezilla before but didn't realize that SourceForge moved into the malware business.  I take note of your suggestion to always download via the custom option.

 

Thank you so much.



#12 Broni

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Posted 01 December 2014 - 06:46 PM

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#13 LittleGreenDots

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Posted 03 December 2014 - 11:47 AM

BTW, I downloaded Secunia and updated all my software except for one, Microsoft XML Core Services because it offered me four or five downloads and I didn't know which was appropriate for me (I'll post a msg in a Windows forum about that) but since cleaning my computer, I've had a series of shockwave crashes on YouTube.  I wasn't having that problem before.  If you have any suggestions, I'm all eyes (and fingers.)  Thanks again.



#14 Broni

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Posted 03 December 2014 - 12:15 PM

YouTube doesn't use Shockwave.

Barely any sites uses it anymore.

You don't even have it installed.

Could be Flash Player.

 

Which browser crashed?

Did you try different browser?


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#15 LittleGreenDots

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Posted 09 December 2014 - 03:54 PM

I use Firefox.  It was late at night the last time it happened.  I will be more vigilant and make sure it was Shockwave and not Flash.  If it happens again, I'll try Chrome (which I can now do, since you helped me clean it up.)  I've been getting script errors in Yahoo mail and just had a 'technical glitch' msg box that told me to refresh my page while I was writing email.

 

Thanks.


Edited by LittleGreenDots, 10 December 2014 - 01:24 PM.





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