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Various symptoms and keeps getting worse


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19 replies to this topic

#1 VaMaster54 - Mike

VaMaster54 - Mike

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Posted 25 November 2014 - 11:49 PM

I have several issues and am completely perplexed and need direction and your expertise badly.

 

Vista Home premium, 64 bit....SP 2.

AVG ...detected nothing

MBAM..nothing

SuperAntiSpyware took an hour to removing 256 threats...usually takes 1-2 minutes.

 

Issues I am having.......

  * connecting to some/not all websites in IE.  Can connect to them in Google Chrome which I used out of desperation as I have it downloaded but never use it.

 

  *occasional 502 errors when clicking on a topic

 

  *back button is blocked by constant facebook/twitter plugin.

 

  *Windows Mail was wiped clean, and can no longer connect to server.  Yet it left my contacts in Mail intact.

 

  * slow and at times nonresponsive to some websites, especially Yahoo.

 

I do have a clean laptop (which does receive my Windows Mail) for backup use and research.

 

My computer knowledge, well I can follow directions pretty well.

 

My Windows Mail I am not worried about at this point, am trying to work with Verizon to restore it, but wanted to list everything I could remember.

 

Any help will be greatly appreciated.

 

Mike



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#2 Broni

Broni

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Posted 26 November 2014 - 09:27 PM

p22002970.gif Download Security Check from here or here and save it to your Desktop.

  • Double-click SecurityCheck.exe
  • Follow the onscreen instructions inside of the black box.
  • A Notepad document should open automatically called checkup.txt; please post the contents of that document.

NOTE 1. If one of your security applications (e.g., third-party firewall) requests permission to allow DIG.EXE access the Internet, allow it to do so.
NOTE 2. SecurityCheck may produce some false warning(s), so leave the results reading to me.
NOTE 3. If you receive UNSUPPORTED OPERATING SYSTEM! ABORTED! message restart computer and Security Check should run

p22002970.gif Please download Farbar Service Scanner (FSS) and run it on the computer with the issue.
  • Make sure the following options are checked:
    • Internet Services
    • Windows Firewall
    • System Restore
    • Security Center/Action Center
    • Windows Update
    • Windows Defender
    • Other Services
  • Press "Scan".
  • It will create a log (FSS.txt) in the same directory the tool is run.
  • Please copy and paste the log to your reply.


p22002970.gif Please download MiniToolBox and run it.

Checkmark following boxes:
  • Report IE Proxy Settings
  • Report FF Proxy Settings
  • List content of Hosts
  • List IP configuration
  • List Winsock Entries
  • List last 10 Event Viewer log
  • List Installed Programs
  • List Devices (do NOT change any settings here)
  • List Users, Partitions and Memory size
  • List Restore Points

Click Go and post the result.

p22002970.gif Please download Malwarebytes Anti-Malware to your desktop.
NOTE. If you already have MBAM 2.0 installed scroll down.

  • Double-click mb3-setup-1878.1878-3.5.1.2522.exe and follow the prompts to install the program.
  • At the end, be sure a checkmark is placed next to the following:

    • Launch Malwarebytes Anti-Malware
    • A 14 day trial of the Premium features is pre-selected. You may deselect this if you wish, and it will not diminish the scanning and removal capabilities of the program.

  • Click Finish.
  • On the Dashboard, click the 'Update Now >>' link
  • After the update completes, click the 'Scan Now >>' button.
  • Or, on the Dashboard, click the Scan Now >> button.
  • If an update is available, click the Update Now button.
  • A Threat Scan will begin.
  • When the scan is complete, if there have been detections, click Apply Actions to allow MBAM to clean what was detected.
  • In most cases, a restart will be required.
  • Wait for the prompt to restart the computer to appear, then click on Yes.



If you already have MBAM 2.0 installed:

  • On the Dashboard, click the 'Update Now >>' link
  • After the update completes, click the 'Scan Now >>' button.
  • Or, on the Dashboard, click the Scan Now >> button.
  • If an update is available, click the Update Now button.
  • A Threat Scan will begin.
  • When the scan is complete, if there have been detections, click Apply Actions to allow MBAM to clean what was detected.
  • In most cases, a restart will be required.
  • Wait for the prompt to restart the computer to appear, then click on Yes.


How to get logs:
(Export log to save as txt)


  • After the restart once you are back at your desktop, open MBAM once more.
  • Click on the History tab > Application Logs.
  • Double click on the Scan Log which shows the Date and time of the scan just performed.
  • Click 'Export'.
  • Click 'Text file (*.txt)'
  • In the Save File dialog box which appears, click on Desktop.
  • In the File name: box type a name for your scan log.
  • A message box named 'File Saved' should appear stating "Your file has been successfully exported".
  • Click Ok
  • Attach that saved log to your next reply.



(Copy to clipboard for pasting into forum replies or tickets)

  • After the restart once you are back at your desktop, open MBAM once more.
  • Click on the History tab > Application Logs.
  • Double click on the Scan Log which shows the Date and time of the scan just performed.
  • Click 'Copy to Clipboard'
  • Paste the contents of the clipboard into your reply.


p22002970.gifDownload 51a5f31352b88-icon_MBAR.pngMalwarebytes Anti-Rootkit to your desktop.
  • Warning! Malwarebytes Anti-Rootkit needs to be run from an account with administrator rights.
  • Double click on downloaded file. OK self extracting prompt.
  • MBAR will start. Click "Next" to continue.
  • Click in the following screen "Update" to obtain the latest malware definitions.
  • Once the update is complete select "Next" and click "Scan".
  • When the scan is finished and no malware has been found select "Exit".
  • If malware was detected, make sure to check all the items and click "Cleanup". Reboot your computer.
  • Open the MBAR folder located on your Desktop and paste the content of the following files in your next reply:
  • "mbar-log-{date} (xx-xx-xx).txt"
  • "system-log.txt"


NOTE. If you see This version requires you to completely exit the Anti Malware application message right click on the Malwarebytes Anti-Malware icon in the system tray and click on Exit.

p22002970.gif Please download Rkill (courtesy of BleepingComputer.com) to your desktop.
There are 2 different versions. If one of them won't run then download and try to run the other one.
You only need to get one of these to run, not all of them. You may get warnings from your antivirus about this tool, ignore them or shutdown your antivirus.

rKill.exe: http://www.bleepingcomputer.com/download/rkill/dl/10/
iExplore.exe (renamed rKill.exe): http://www.bleepingcomputer.com/download/rkill/dl/11/

  • Double-click on the Rkill desktop icon to run the tool.
  • If using Vista or Windows 7 right-click on it and choose Run As Administrator.
  • A black DOS box will briefly flash and then disappear. This is normal and indicates the tool ran successfully.
  • If not, delete the file, then download and use the one provided in Link 2.
  • Do not reboot until instructed.
  • If the tool does not run from any of the links provided, please let me know.


If normal mode still doesn't work, run the tool from safe mode.

When the scan is done Notepad will open with rKill log.
Post it in your next reply.

NOTE. rKill.txt log will also be present on your desktop.

NOTE Do NOT wrap your logs in "quote" or "code" brackets.
Do NOT use spoilers.
Do NOT edit your reply to post additional logs. Create new reply. I'll not get any email notifications about edits so I won't know you posted something new.


My Website

p4433470.gif

My help doesn't cost a penny, but if you'd like to consider a donation, click p22001735.gif


 


#3 VaMaster54 - Mike

VaMaster54 - Mike
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Posted 08 December 2014 - 07:31 AM

Fisrst off Sir, let me apolpgize for the delay in responding.  i was out of town and away from my desktop.  I assure you I am glued and ready to tackle your instructions and truly appreciate your help.  To the end the reults of the 6 tests...............

 

SECURITY CHECK

 

Results of screen317's Security Check version 0.99.91 
 Windows Vista Service Pack 2 x64 (UAC is enabled) 
 Internet Explorer 9 
 Internet Explorer 8 
``````````````Antivirus/Firewall Check:``````````````
 Windows Firewall Disabled! 
AVG Internet Security 2013  
 Antivirus up to date!  
`````````Anti-malware/Other Utilities Check:`````````
 SpywareBlaster 5.0   
 Spybot - Search & Destroy
 Malwarebytes Anti-Malware version 2.0.3.1025 
 AVG PC TuneUp  
 AVG PC TuneUp Language Pack (en-US)
 Java 8 Update 25 
 Java version 32-bit out of Date!
 Google Chrome (39.0.2171.65)
 Google Chrome (39.0.2171.71)
````````Process Check: objlist.exe by Laurent```````` 
 Spybot Teatimer.exe is disabled!
 AVG avgwdsvc.exe
`````````````````System Health check`````````````````
 Total Fragmentation on Drive C: 0 %
````````````````````End of Log``````````````````````
 

 

 

FARBER SERVICE SCANNER

 

Farbar Service Scanner Version: 21-07-2014
Ran by MD Tavenner (administrator) on 07-12-2014 at 22:20:47
Running from "C:\Users\MD Tavenner\Desktop"
Microsoft® Windows Vista™ Home Premium  Service Pack 2 (X64)
Boot Mode: Normal
****************************************************************

Internet Services:
============

Connection Status:
==============
Localhost is accessible.
LAN connected.
Google IP is accessible.
Google.com is accessible.
Yahoo.com is accessible.

Windows Firewall:
=============

Firewall Disabled Policy:
==================
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\StandardProfile]
"EnableFirewall"=DWORD:0

System Restore:
============

System Restore Disabled Policy:
========================

Security Center:
============

Windows Update:
============

Windows Autoupdate Disabled Policy:
============================

Windows Defender:
==============
WinDefend Service is not running. Checking service configuration:
The start type of WinDefend service is set to Demand. The default start type is Auto.
The ImagePath of WinDefend service is OK.
The ServiceDll of WinDefend service is OK.

Windows Defender Disabled Policy:
==========================
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows Defender]
"DisableAntiSpyware"=DWORD:1

Other Services:
==============

File Check:
========
C:\Windows\System32\nsisvc.dll => File is digitally signed
C:\Windows\System32\drivers\nsiproxy.sys => File is digitally signed
C:\Windows\System32\dhcpcsvc.dll => File is digitally signed
C:\Windows\System32\drivers\afd.sys => File is digitally signed
C:\Windows\System32\drivers\tdx.sys => File is digitally signed
C:\Windows\System32\Drivers\tcpip.sys => File is digitally signed
C:\Windows\System32\dnsrslvr.dll => File is digitally signed
C:\Windows\System32\mpssvc.dll => File is digitally signed
C:\Windows\System32\bfe.dll => File is digitally signed
C:\Windows\System32\drivers\mpsdrv.sys => File is digitally signed
C:\Windows\System32\SDRSVC.dll => File is digitally signed
C:\Windows\System32\vssvc.exe => File is digitally signed
C:\Windows\System32\wscsvc.dll => File is digitally signed
C:\Windows\System32\wbem\WMIsvc.dll => File is digitally signed
C:\Windows\System32\wuaueng.dll => File is digitally signed
C:\Windows\System32\qmgr.dll => File is digitally signed
C:\Windows\System32\es.dll => File is digitally signed
C:\Windows\System32\cryptsvc.dll => File is digitally signed
C:\Program Files\Windows Defender\MpSvc.dll => File is digitally signed
C:\Windows\System32\ipnathlp.dll => File is digitally signed
C:\Windows\System32\iphlpsvc.dll => File is digitally signed
C:\Windows\System32\svchost.exe => File is digitally signed
C:\Windows\System32\rpcss.dll => File is digitally signed

**** End of log ****

 

 

MINI TOOLBOX

 

MiniToolBox by Farbar  Version: 30-11-2014
Ran by MD Tavenner (administrator) on 07-12-2014 at 22:23:50
Running from "C:\Users\MD Tavenner\Desktop"
Microsoft® Windows Vista™ Home Premium  Service Pack 2 (X64)
Boot Mode: Normal
***************************************************************************

========================= IE Proxy Settings: ==============================

Proxy is not enabled.
No Proxy Server is set.

"Reset IE Proxy Settings": IE Proxy Settings were reset.
========================= Hosts content: =================================

127.0.0.1       localhost

========================= IP Configuration: ================================

Intel® 82562V-2 10/100 Network Connection = Local Area Connection (Connected)

# ----------------------------------
# IPv4 Configuration
# ----------------------------------
pushd interface ipv4

reset
set global

popd
# End of IPv4 configuration

 

Windows IP Configuration

   Host Name . . . . . . . . . . . . : MDTavenner-PC
   Primary Dns Suffix  . . . . . . . :
   Node Type . . . . . . . . . . . . : Hybrid
   IP Routing Enabled. . . . . . . . : No
   WINS Proxy Enabled. . . . . . . . : No
   DNS Suffix Search List. . . . . . : home

Ethernet adapter Local Area Connection:

   Connection-specific DNS Suffix  . : home
   Description . . . . . . . . . . . : Intel® 82562V-2 10/100 Network Connection
   Physical Address. . . . . . . . . : 00-21-9B-26-C7-38
   DHCP Enabled. . . . . . . . . . . : Yes
   Autoconfiguration Enabled . . . . : Yes
   Link-local IPv6 Address . . . . . : fe80::c1a0:8c7f:64b7:a18%11(Preferred)
   IPv4 Address. . . . . . . . . . . : 192.168.1.3(Preferred)
   Subnet Mask . . . . . . . . . . . : 255.255.255.0
   Lease Obtained. . . . . . . . . . : Friday, December 05, 2014 11:05:48 PM
   Lease Expires . . . . . . . . . . : Monday, December 08, 2014 11:05:45 AM
   Default Gateway . . . . . . . . . : 192.168.1.1
   DHCP Server . . . . . . . . . . . : 192.168.1.1
   DHCPv6 IAID . . . . . . . . . . . : 251666843
   DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-11-2B-D2-EC-00-21-9B-26-C7-38
   DNS Servers . . . . . . . . . . . : 192.168.1.1
                                       71.250.0.12
   NetBIOS over Tcpip. . . . . . . . : Enabled

Tunnel adapter Local Area Connection* 6:

   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . : home
   Description . . . . . . . . . . . : isatap.home
   Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
   DHCP Enabled. . . . . . . . . . . : No
   Autoconfiguration Enabled . . . . : Yes

Tunnel adapter Local Area Connection* 7:

   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . :
   Description . . . . . . . . . . . : Teredo Tunneling Pseudo-Interface
   Physical Address. . . . . . . . . : 02-00-54-55-4E-01
   DHCP Enabled. . . . . . . . . . . : No
   Autoconfiguration Enabled . . . . : Yes
Server:  Wireless_Broadband_Router.home
Address:  192.168.1.1

Name:    google.com
Addresses:  2607:f8b0:4004:803::1002
   74.125.228.196
   74.125.228.201
   74.125.228.200
   74.125.228.195
   74.125.228.194
   74.125.228.193
   74.125.228.197
   74.125.228.198
   74.125.228.199
   74.125.228.192
   74.125.228.206

 

Pinging google.com [74.125.228.193] with 32 bytes of data:

Reply from 74.125.228.193: bytes=32 time=125ms TTL=250

Reply from 74.125.228.193: bytes=32 time=123ms TTL=250

 

Ping statistics for 74.125.228.193:

    Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),

Approximate round trip times in milli-seconds:

    Minimum = 123ms, Maximum = 125ms, Average = 124ms

Server:  Wireless_Broadband_Router.home
Address:  192.168.1.1

Name:    yahoo.com
Addresses:  206.190.36.45
   98.139.183.24
   98.138.253.109

 

Pinging yahoo.com [206.190.36.45] with 32 bytes of data:

Reply from 206.190.36.45: bytes=32 time=76ms TTL=246

Reply from 206.190.36.45: bytes=32 time=85ms TTL=246

 

Ping statistics for 206.190.36.45:

    Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),

Approximate round trip times in milli-seconds:

    Minimum = 76ms, Maximum = 85ms, Average = 80ms

 

Pinging 127.0.0.1 with 32 bytes of data:

Reply from 127.0.0.1: bytes=32 time<1ms TTL=128

Reply from 127.0.0.1: bytes=32 time<1ms TTL=128

 

Ping statistics for 127.0.0.1:

    Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),

Approximate round trip times in milli-seconds:

    Minimum = 0ms, Maximum = 0ms, Average = 0ms

===========================================================================
Interface List
 11 ...00 21 9b 26 c7 38 ...... Intel® 82562V-2 10/100 Network Connection
  1 ........................... Software Loopback Interface 1
 12 ...00 00 00 00 00 00 00 e0  isatap.home
 10 ...02 00 54 55 4e 01 ...... Teredo Tunneling Pseudo-Interface
===========================================================================

IPv4 Route Table
===========================================================================
Active Routes:
Network Destination        Netmask          Gateway       Interface  Metric
          0.0.0.0          0.0.0.0      192.168.1.1      192.168.1.3     20
        127.0.0.0        255.0.0.0         On-link         127.0.0.1    306
        127.0.0.1  255.255.255.255         On-link         127.0.0.1    306
  127.255.255.255  255.255.255.255         On-link         127.0.0.1    306
      192.168.1.0    255.255.255.0         On-link       192.168.1.3    276
      192.168.1.3  255.255.255.255         On-link       192.168.1.3    276
    192.168.1.255  255.255.255.255         On-link       192.168.1.3    276
        224.0.0.0        240.0.0.0         On-link         127.0.0.1    306
        224.0.0.0        240.0.0.0         On-link       192.168.1.3    276
  255.255.255.255  255.255.255.255         On-link         127.0.0.1    306
  255.255.255.255  255.255.255.255         On-link       192.168.1.3    276
===========================================================================
Persistent Routes:
  None

IPv6 Route Table
===========================================================================
Active Routes:
 If Metric Network Destination      Gateway
  1    306 ::1/128                  On-link
 11    276 fe80::/64                On-link
 11    276 fe80::c1a0:8c7f:64b7:a18/128
                                    On-link
  1    306 ff00::/8                 On-link
 11    276 ff00::/8                 On-link
===========================================================================
Persistent Routes:
  None
========================= Winsock entries =====================================

Catalog5 01 C:\Windows\SysWOW64\NLAapi.dll [48128] (Microsoft Corporation)
Catalog5 02 C:\Windows\SysWOW64\napinsp.dll [50176] (Microsoft Corporation)
Catalog5 03 C:\Windows\SysWOW64\pnrpnsp.dll [62464] (Microsoft Corporation)
Catalog5 04 C:\Windows\SysWOW64\pnrpnsp.dll [62464] (Microsoft Corporation)
Catalog5 05 C:\Windows\SysWOW64\mswsock.dll [223232] (Microsoft Corporation)
Catalog5 06 C:\Windows\SysWOW64\winrnr.dll [19968] (Microsoft Corporation)
Catalog5 07 C:\Program Files (x86)\Bonjour\mdnsNSP.dll [121704] (Apple Inc.)
Catalog9 01 C:\Windows\SysWOW64\mswsock.dll [223232] (Microsoft Corporation)
Catalog9 02 C:\Windows\SysWOW64\mswsock.dll [223232] (Microsoft Corporation)
Catalog9 03 C:\Windows\SysWOW64\mswsock.dll [223232] (Microsoft Corporation)
Catalog9 04 C:\Windows\SysWOW64\mswsock.dll [223232] (Microsoft Corporation)
Catalog9 05 C:\Windows\SysWOW64\mswsock.dll [223232] (Microsoft Corporation)
Catalog9 06 C:\Windows\SysWOW64\mswsock.dll [223232] (Microsoft Corporation)
Catalog9 07 C:\Windows\SysWOW64\mswsock.dll [223232] (Microsoft Corporation)
Catalog9 08 C:\Windows\SysWOW64\mswsock.dll [223232] (Microsoft Corporation)
Catalog9 09 C:\Windows\SysWOW64\mswsock.dll [223232] (Microsoft Corporation)
Catalog9 10 C:\Windows\SysWOW64\mswsock.dll [223232] (Microsoft Corporation)
x64-Catalog5 01 C:\Windows\System32\NLAapi.dll [61440] (Microsoft Corporation)
x64-Catalog5 02 C:\Windows\System32\napinsp.dll [62976] (Microsoft Corporation)
x64-Catalog5 03 C:\Windows\System32\pnrpnsp.dll [78848] (Microsoft Corporation)
x64-Catalog5 04 C:\Windows\System32\pnrpnsp.dll [78848] (Microsoft Corporation)
x64-Catalog5 05 C:\Windows\System32\mswsock.dll [304128] (Microsoft Corporation)
x64-Catalog5 06 C:\Windows\System32\winrnr.dll [27648] (Microsoft Corporation)
x64-Catalog5 07 C:\Program Files\Bonjour\mdnsNSP.dll [132968] (Apple Inc.)
x64-Catalog9 01 C:\Windows\System32\mswsock.dll [304128] (Microsoft Corporation)
x64-Catalog9 02 C:\Windows\System32\mswsock.dll [304128] (Microsoft Corporation)
x64-Catalog9 03 C:\Windows\System32\mswsock.dll [304128] (Microsoft Corporation)
x64-Catalog9 04 C:\Windows\System32\mswsock.dll [304128] (Microsoft Corporation)
x64-Catalog9 05 C:\Windows\System32\mswsock.dll [304128] (Microsoft Corporation)
x64-Catalog9 06 C:\Windows\System32\mswsock.dll [304128] (Microsoft Corporation)
x64-Catalog9 07 C:\Windows\System32\mswsock.dll [304128] (Microsoft Corporation)
x64-Catalog9 08 C:\Windows\System32\mswsock.dll [304128] (Microsoft Corporation)
x64-Catalog9 09 C:\Windows\System32\mswsock.dll [304128] (Microsoft Corporation)
x64-Catalog9 10 C:\Windows\System32\mswsock.dll [304128] (Microsoft Corporation)

========================= Event log errors: ===============================

Application errors:
==================
Error: (12/07/2014 06:22:38 PM) (Source: MsiInstaller) (User: NT AUTHORITY)
Description: Product: Microsoft Works - Update 'Security Update for Microsoft Works 9 (KB2754670)' could not be installed. Error code 1603. Windows Installer can create logs to help troubleshoot issues with installing software packages. Use the following link for instructions on turning on logging support: http://go.microsoft.com/fwlink/?LinkId=23127

Error: (12/07/2014 06:22:38 PM) (Source: MsiInstaller) (User: NT AUTHORITY)
Description: Product: Microsoft Works -- Error 1606.Could not access network location %APPDATA%\.

Error: (12/07/2014 06:22:38 PM) (Source: MsiInstaller) (User: NT AUTHORITY)
Description: Product: Microsoft Works -- Error 1606.Could not access network location %APPDATA%\.

Error: (12/06/2014 06:11:48 PM) (Source: MsiInstaller) (User: NT AUTHORITY)
Description: Product: Microsoft Works - Update 'Security Update for Microsoft Works 9 (KB2754670)' could not be installed. Error code 1603. Windows Installer can create logs to help troubleshoot issues with installing software packages. Use the following link for instructions on turning on logging support: http://go.microsoft.com/fwlink/?LinkId=23127

Error: (12/06/2014 06:11:48 PM) (Source: MsiInstaller) (User: NT AUTHORITY)
Description: Product: Microsoft Works -- Error 1606.Could not access network location %APPDATA%\.

Error: (12/06/2014 06:11:48 PM) (Source: MsiInstaller) (User: NT AUTHORITY)
Description: Product: Microsoft Works -- Error 1606.Could not access network location %APPDATA%\.

Error: (12/05/2014 11:06:39 PM) (Source: WinMgmt) (User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003

Error: (12/05/2014 11:00:27 PM) (Source: MsiInstaller) (User: NT AUTHORITY)
Description: Product: Microsoft Works - Update 'Security Update for Microsoft Works 9 (KB2754670)' could not be installed. Error code 1603. Windows Installer can create logs to help troubleshoot issues with installing software packages. Use the following link for instructions on turning on logging support: http://go.microsoft.com/fwlink/?LinkId=23127

Error: (12/05/2014 11:00:27 PM) (Source: MsiInstaller) (User: NT AUTHORITY)
Description: Product: Microsoft Works -- Error 1606.Could not access network location %APPDATA%\.

Error: (12/05/2014 11:00:27 PM) (Source: MsiInstaller) (User: NT AUTHORITY)
Description: Product: Microsoft Works -- Error 1606.Could not access network location %APPDATA%\.

System errors:
=============
Error: (12/07/2014 09:32:53 PM) (Source: Service Control Manager) (User: )
Description: Spybot-S&D 2 Scanner Service%%1053

Error: (12/07/2014 09:32:53 PM) (Source: Service Control Manager) (User: )
Description: 30000Spybot-S&D 2 Scanner Service

Error: (12/07/2014 09:32:09 PM) (Source: Service Control Manager) (User: )
Description: Spybot-S&D 2 Scanner Service%%1053

Error: (12/07/2014 09:32:09 PM) (Source: Service Control Manager) (User: )
Description: 30000Spybot-S&D 2 Scanner Service

Error: (12/07/2014 06:29:53 PM) (Source: Microsoft-Windows-WindowsUpdateClient) (User: NT AUTHORITY)
Description: 0x80070643Security Update for Microsoft Works 9 (KB2754670){DB28D469-D96E-4ECF-924C-BC805754DED1}202

Error: (12/07/2014 03:40:50 PM) (Source: Schannel) (User: )
Description: An SSL connection request was received from a remote client application, but none of the cipher suites supported by the client application are supported by the server. The SSL connection request has failed.

Error: (12/06/2014 06:19:57 PM) (Source: Microsoft-Windows-WindowsUpdateClient) (User: NT AUTHORITY)
Description: 0x80070643Security Update for Microsoft Works 9 (KB2754670){DB28D469-D96E-4ECF-924C-BC805754DED1}202

Error: (12/06/2014 06:14:25 PM) (Source: Service Control Manager) (User: )
Description: Windows Modules Installer%%1053

Error: (12/06/2014 06:14:25 PM) (Source: Service Control Manager) (User: )
Description: 30000Windows Modules Installer

Error: (12/06/2014 06:13:55 PM) (Source: Service Control Manager) (User: )
Description: Windows Modules Installer%%1053

Microsoft Office Sessions:
=========================
Error: (12/07/2014 06:22:38 PM) (Source: MsiInstaller)(User: NT AUTHORITY)
Description: Microsoft WorksSecurity Update for Microsoft Works 9 (KB2754670)1603(NULL)(NULL)

Error: (12/07/2014 06:22:38 PM) (Source: MsiInstaller)(User: NT AUTHORITY)
Description: Product: Microsoft Works -- Error 1606.Could not access network location %APPDATA%\.(NULL)(NULL)(NULL)(NULL)

Error: (12/07/2014 06:22:38 PM) (Source: MsiInstaller)(User: NT AUTHORITY)
Description: Product: Microsoft Works -- Error 1606.Could not access network location %APPDATA%\.(NULL)(NULL)(NULL)(NULL)

Error: (12/06/2014 06:11:48 PM) (Source: MsiInstaller)(User: NT AUTHORITY)
Description: Microsoft WorksSecurity Update for Microsoft Works 9 (KB2754670)1603(NULL)(NULL)

Error: (12/06/2014 06:11:48 PM) (Source: MsiInstaller)(User: NT AUTHORITY)
Description: Product: Microsoft Works -- Error 1606.Could not access network location %APPDATA%\.(NULL)(NULL)(NULL)(NULL)

Error: (12/06/2014 06:11:48 PM) (Source: MsiInstaller)(User: NT AUTHORITY)
Description: Product: Microsoft Works -- Error 1606.Could not access network location %APPDATA%\.(NULL)(NULL)(NULL)(NULL)

Error: (12/05/2014 11:06:39 PM) (Source: WinMgmt)(User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003

Error: (12/05/2014 11:00:27 PM) (Source: MsiInstaller)(User: NT AUTHORITY)
Description: Microsoft WorksSecurity Update for Microsoft Works 9 (KB2754670)1603(NULL)(NULL)

Error: (12/05/2014 11:00:27 PM) (Source: MsiInstaller)(User: NT AUTHORITY)
Description: Product: Microsoft Works -- Error 1606.Could not access network location %APPDATA%\.(NULL)(NULL)(NULL)(NULL)

Error: (12/05/2014 11:00:27 PM) (Source: MsiInstaller)(User: NT AUTHORITY)
Description: Product: Microsoft Works -- Error 1606.Could not access network location %APPDATA%\.(NULL)(NULL)(NULL)(NULL)

CodeIntegrity Errors:
===================================
  Date: 2014-11-26 19:27:57.430
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume3\Windows\System32\drivers\mwac.sys because the set of per-page image hashes could not be found on the system.

  Date: 2014-11-26 19:27:56.941
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume3\Windows\System32\drivers\mwac.sys because the set of per-page image hashes could not be found on the system.

  Date: 2014-11-26 19:27:56.331
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume3\Windows\System32\drivers\mwac.sys because the set of per-page image hashes could not be found on the system.

  Date: 2014-11-26 19:27:55.835
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume3\Windows\System32\drivers\mwac.sys because the set of per-page image hashes could not be found on the system.

  Date: 2014-11-26 19:19:38.589
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume3\Windows\System32\drivers\avgidsha.sys because the set of per-page image hashes could not be found on the system.

  Date: 2014-11-26 19:19:38.033
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume3\Windows\System32\drivers\avgidsha.sys because the set of per-page image hashes could not be found on the system.

  Date: 2014-11-26 19:19:37.365
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume3\Windows\System32\drivers\avgidsha.sys because the set of per-page image hashes could not be found on the system.

  Date: 2014-11-26 19:19:36.839
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume3\Windows\System32\drivers\avgidsha.sys because the set of per-page image hashes could not be found on the system.

  Date: 2014-11-26 19:19:36.160
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume3\Windows\System32\drivers\avgidsha.sys because the set of per-page image hashes could not be found on the system.

  Date: 2014-11-26 19:19:35.628
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume3\Windows\System32\drivers\avgidsha.sys because the set of per-page image hashes could not be found on the system.

 

=========================== Installed Programs ============================
64 Bit HP CIO Components Installer (Version: 7.2.8 - Hewlett-Packard) Hidden
64 Bit HP CIO Components Installer (x32 Version: 7.2.8 - Hewlett-Packard) Hidden
Apple Mobile Device Support (HKLM\...\{BDD99690-3541-4619-9D2A-3CDDB3E15F9E}) (Version: 8.0.5.6 - Apple Inc.)
Apple Mobile Device Support (HKLM-x32\...\{BDD99690-3541-4619-9D2A-3CDDB3E15F9E}) (Version: 8.0.5.6 - Apple Inc.)
AVG 2013 (HKLM\...\AVG) (Version: 2013.0.3495 - AVG Technologies)
AVG 2013 (HKLM-x32\...\AVG) (Version: 2013.0.3495 - AVG Technologies)
AVG 2013 (Version: 13.0.3495 - AVG Technologies) Hidden
AVG 2013 (Version: 13.0.4189 - AVG Technologies) Hidden
AVG 2013 (x32 Version: 13.0.3495 - AVG Technologies) Hidden
AVG 2013 (x32 Version: 13.0.4189 - AVG Technologies) Hidden
Bonjour (HKLM\...\{6E3610B2-430D-4EB0-81E3-2B57E8B9DE8D}) (Version: 3.0.0.10 - Apple Inc.)
Bonjour (HKLM-x32\...\{6E3610B2-430D-4EB0-81E3-2B57E8B9DE8D}) (Version: 3.0.0.10 - Apple Inc.)
CCleaner (HKLM\...\CCleaner) (Version: 4.18 - Piriform)
CCleaner (HKLM-x32\...\CCleaner) (Version: 4.18 - Piriform)
CDDRV_Installer (Version: 4.60 - Logitech) Hidden
CDDRV_Installer (x32 Version: 4.60 - Logitech) Hidden
Conexant D850 PCI V.92 Modem (HKLM\...\CNXT_MODEM_PCI_HSF) (Version: 7.74.00 - Conexant)
Conexant D850 PCI V.92 Modem (HKLM-x32\...\CNXT_MODEM_PCI_HSF) (Version: 7.74.00 - Conexant)
Dell Dock (HKLM\...\{F6CB42B9-F033-4152-8813-FF11DA8E6A78}) (Version: 1.0.0 - Dell)
Dell Dock (HKLM-x32\...\{F6CB42B9-F033-4152-8813-FF11DA8E6A78}) (Version: 1.0.0 - Dell)
HitmanPro 3.7 (HKLM\...\HitmanPro37) (Version: 3.7.9.232 - SurfRight B.V.)
HitmanPro 3.7 (HKLM-x32\...\HitmanPro37) (Version: 3.7.9.232 - SurfRight B.V.)
HP Customer Participation Program 10.0 (HKLM\...\HPExtendedCapabilities) (Version: 10.0 - HP)
HP Customer Participation Program 10.0 (HKLM-x32\...\HPExtendedCapabilities) (Version: 10.0 - HP)
HP Document Manager 1.0 (HKLM\...\HP Document Manager) (Version: 1.0 - HP)
HP Document Manager 1.0 (HKLM-x32\...\HP Document Manager) (Version: 1.0 - HP)
HP Imaging Device Functions 10.0 (HKLM\...\HP Imaging Device Functions) (Version: 10.0 - HP)
HP Imaging Device Functions 10.0 (HKLM-x32\...\HP Imaging Device Functions) (Version: 10.0 - HP)
HP Officejet J6400 Series (HKLM\...\{15262012-213A-4f65-9019-C8A409EC0156}) (Version: 1.0 - HP)
HP Officejet J6400 Series (HKLM-x32\...\{15262012-213A-4f65-9019-C8A409EC0156}) (Version: 1.0 - HP)
HP Photosmart Essential 2.5 (HKLM\...\HP Photosmart Essential) (Version: 2.5 - HP)
HP Photosmart Essential 2.5 (HKLM-x32\...\HP Photosmart Essential) (Version: 2.5 - HP)
HP Smart Web Printing 4.60 (HKLM\...\HP Smart Web Printing) (Version: 4.60 - HP)
HP Smart Web Printing 4.60 (HKLM-x32\...\HP Smart Web Printing) (Version: 4.60 - HP)
HP Solution Center 10.0 (HKLM\...\HP Solution Center & Imaging Support Tools) (Version: 10.0 - HP)
HP Solution Center 10.0 (HKLM-x32\...\HP Solution Center & Imaging Support Tools) (Version: 10.0 - HP)
iCloud (HKLM\...\{CE97E4D3-9F91-4D72-8A29-ED9EA90E5A15}) (Version: 2.1.3.25 - Apple Inc.)
iCloud (HKLM-x32\...\{CE97E4D3-9F91-4D72-8A29-ED9EA90E5A15}) (Version: 2.1.3.25 - Apple Inc.)
iTunes (HKLM\...\{2ABBBD91-91E5-4AD7-929A-FE15D1DC0576}) (Version: 12.0.1.26 - Apple Inc.)
iTunes (HKLM-x32\...\{2ABBBD91-91E5-4AD7-929A-FE15D1DC0576}) (Version: 12.0.1.26 - Apple Inc.)
KhalInstallWrapper (Version: 4.72.40 - Logitech) Hidden
KhalInstallWrapper (x32 Version: 4.72.40 - Logitech) Hidden
Microsoft .NET Framework 3.5 SP1 (HKLM\...\Microsoft .NET Framework 3.5 SP1) (Version:  - Microsoft Corporation)
Microsoft .NET Framework 3.5 SP1 (HKLM-x32\...\Microsoft .NET Framework 3.5 SP1) (Version:  - Microsoft Corporation)
Microsoft .NET Framework 3.5 SP1 (Version: 3.5.30729 - Microsoft Corporation) Hidden
Microsoft .NET Framework 3.5 SP1 (x32 Version: 3.5.30729 - Microsoft Corporation) Hidden
Microsoft .NET Framework 4.5.1 (HKLM\...\{92FB6C44-E685-45AD-9B20-CADF4CABA132} - 1033) (Version: 4.5.50938 - Microsoft Corporation)
Microsoft .NET Framework 4.5.1 (HKLM-x32\...\{92FB6C44-E685-45AD-9B20-CADF4CABA132} - 1033) (Version: 4.5.50938 - Microsoft Corporation)
Microsoft .NET Framework 4.5.1 (Version: 4.5.50938 - Microsoft Corporation) Hidden
Microsoft .NET Framework 4.5.1 (x32 Version: 4.5.50938 - Microsoft Corporation) Hidden
Microsoft Application Error Reporting (Version: 12.0.6015.5000 - Microsoft Corporation) Hidden
Microsoft Application Error Reporting (x32 Version: 12.0.6015.5000 - Microsoft Corporation) Hidden
Microsoft Visual C++ 2005 ATL Update kb973923 - x64 8.0.50727.4053 (HKLM\...\{B6E3757B-5E77-3915-866A-CCFC4B8D194C}) (Version: 8.0.50727.4053 - Microsoft Corporation)
Microsoft Visual C++ 2005 ATL Update kb973923 - x64 8.0.50727.4053 (HKLM-x32\...\{B6E3757B-5E77-3915-866A-CCFC4B8D194C}) (Version: 8.0.50727.4053 - Microsoft Corporation)
Microsoft Visual C++ 2005 Redistributable (x64) (HKLM\...\{6E8E85E8-CE4B-4FF5-91F7-04999C9FAE6A}) (Version: 8.0.50727.42 - Microsoft Corporation)
Microsoft Visual C++ 2005 Redistributable (x64) (HKLM\...\{ad8a2fa1-06e7-4b0d-927d-6e54b3d31028}) (Version: 8.0.61000 - Microsoft Corporation)
Microsoft Visual C++ 2005 Redistributable (x64) (HKLM-x32\...\{6E8E85E8-CE4B-4FF5-91F7-04999C9FAE6A}) (Version: 8.0.50727.42 - Microsoft Corporation)
Microsoft Visual C++ 2005 Redistributable (x64) (HKLM-x32\...\{ad8a2fa1-06e7-4b0d-927d-6e54b3d31028}) (Version: 8.0.61000 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.17 (HKLM\...\{8220EEFE-38CD-377E-8595-13398D740ACE}) (Version: 9.0.30729 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.17 (HKLM-x32\...\{8220EEFE-38CD-377E-8595-13398D740ACE}) (Version: 9.0.30729 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.6161 (HKLM\...\{5FCE6D76-F5DC-37AB-B2B8-22AB8CEDB1D4}) (Version: 9.0.30729.6161 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.6161 (HKLM-x32\...\{5FCE6D76-F5DC-37AB-B2B8-22AB8CEDB1D4}) (Version: 9.0.30729.6161 - Microsoft Corporation)
MobileMe Control Panel (HKLM\...\{6DD01FF3-63CE-436B-96DB-61363EAA4EB8}) (Version: 3.1.8.0 - Apple Inc.)
MobileMe Control Panel (HKLM-x32\...\{6DD01FF3-63CE-436B-96DB-61363EAA4EB8}) (Version: 3.1.8.0 - Apple Inc.)
Modem Diagnostic Tool (HKLM\...\{0335701D-8E28-4A7F-B0EF-312974755BB2}) (Version: 1.0.24.0 - Dell)
Modem Diagnostic Tool (HKLM-x32\...\{0335701D-8E28-4A7F-B0EF-312974755BB2}) (Version: 1.0.24.0 - Dell)
OCR Software by I.R.I.S. 10.0 (HKLM\...\HPOCR) (Version: 10.0 - HP)
OCR Software by I.R.I.S. 10.0 (HKLM-x32\...\HPOCR) (Version: 10.0 - HP)
Revo Uninstaller Pro 3.0.2 (HKLM\...\{67579783-0FB7-4F7B-B881-E5BE47C9DBE0}_is1) (Version: 3.0.2 - VS Revo Group, Ltd.)
Revo Uninstaller Pro 3.0.2 (HKLM-x32\...\{67579783-0FB7-4F7B-B881-E5BE47C9DBE0}_is1) (Version: 3.0.2 - VS Revo Group, Ltd.)
Shop for HP Supplies (HKLM\...\Shop for HP Supplies) (Version: 10.0 - HP)
Shop for HP Supplies (HKLM-x32\...\Shop for HP Supplies) (Version: 10.0 - HP)
SUPERAntiSpyware (HKLM\...\{CDDCBBF1-2703-46BC-938B-BCC81A1EEAAA}) (Version: 5.0.1144 - SUPERAntiSpyware.com)
SUPERAntiSpyware (HKLM-x32\...\{CDDCBBF1-2703-46BC-938B-BCC81A1EEAAA}) (Version: 5.0.1144 - SUPERAntiSpyware.com)
Visual Studio 2010 x64 Redistributables (HKLM\...\{21B133D6-5979-47F0-BE1C-F6A6B304693F}) (Version: 13.0.0.1 - AVG Technologies)
Visual Studio 2010 x64 Redistributables (HKLM-x32\...\{21B133D6-5979-47F0-BE1C-F6A6B304693F}) (Version: 13.0.0.1 - AVG Technologies)
WinDirStat 1.1.2 (HKCU\...\WinDirStat) (Version:  - )
WinDirStat 1.1.2 (HKCU-x32\...\WinDirStat) (Version:  - )
Windows Live Family Safety (Version: 15.4.3502.0922 - Microsoft Corporation) Hidden
Windows Live Family Safety (x32 Version: 15.4.3502.0922 - Microsoft Corporation) Hidden
Windows Live ID Sign-in Assistant (Version: 7.250.4225.0 - Microsoft Corporation) Hidden
Windows Live ID Sign-in Assistant (x32 Version: 7.250.4225.0 - Microsoft Corporation) Hidden
Windows Live Language Selector (Version: 15.4.3502.0922 - Microsoft Corporation) Hidden
Windows Live Language Selector (x32 Version: 15.4.3502.0922 - Microsoft Corporation) Hidden
Windows Live MIME IFilter (Version: 15.4.3502.0922 - Microsoft Corporation) Hidden
Windows Live MIME IFilter (x32 Version: 15.4.3502.0922 - Microsoft Corporation) Hidden
Windows Mail Recovery v.3.6.0 (HKLM\...\Windows Mail Recovery_is1) (Version:  - EmailAdept.com)
Windows Mail Recovery v.3.6.0 (HKLM-x32\...\Windows Mail Recovery_is1) (Version:  - EmailAdept.com)
WinPatrol (HKLM\...\{A62F9CD0-B2E0-4F2A-88F2-79254A3C8539}) (Version: 26.0.2013.0 - BillP Studios)
WinPatrol (HKLM-x32\...\{A62F9CD0-B2E0-4F2A-88F2-79254A3C8539}) (Version: 26.0.2013.0 - BillP Studios)
WinRAR 4.10 beta 2 (64-bit) (HKLM\...\WinRAR archiver) (Version: 4.10.2 - win.rar GmbH)
WinRAR 4.10 beta 2 (64-bit) (HKLM-x32\...\WinRAR archiver) (Version: 4.10.2 - win.rar GmbH)
Yahoo! BrowserPlus 2.7.1 (HKCU\...\Yahoo! BrowserPlus) (Version:  - Yahoo! Inc.)
Yahoo! BrowserPlus 2.7.1 (HKCU-x32\...\Yahoo! BrowserPlus) (Version:  - Yahoo! Inc.)

========================= Devices: ================================

========================= Memory info: ===================================

Percentage of memory in use: 93%
Total physical RAM: 4084.27 MB
Available physical RAM: 259.08 MB
Total Pagefile: 8389.79 MB
Available Pagefile: 2721.61 MB
Total Virtual: 4095.88 MB
Available Virtual: 3991.41 MB

========================= Partitions: =====================================

1 Drive c: (OS) (Fixed) (Total:451.07 GB) (Free:88.24 GB) NTFS
2 Drive d: (RECOVERY) (Fixed) (Total:14.65 GB) (Free:7.41 GB) NTFS

========================= Users: ========================================

User accounts for \\MDTAVENNER-PC

Administrator            Guest                    MD Tavenner             

========================= Restore Points ==================================

06-12-2014 03:31:52 Windows Update
06-12-2014 23:00:16 Windows Update
07-12-2014 23:00:20 Windows Update

**** End of log ****

 

 

MBAM

 

Malwarebytes Anti-Malware
www.malwarebytes.org

Scan Date: 12/7/2014
Scan Time: 10:30:04 PM
Logfile: mbam.txt
Administrator: Yes

Version: 2.00.4.1028
Malware Database: v2014.12.08.02
Rootkit Database: v2014.12.03.01
License: Free
Malware Protection: Disabled
Malicious Website Protection: Disabled
Self-protection: Disabled

OS: Windows Vista Service Pack 2
CPU: x64
File System: NTFS
User: MD Tavenner

Scan Type: Threat Scan
Result: Completed
Objects Scanned: 352706
Time Elapsed: 55 min, 32 sec

Memory: Enabled
Startup: Enabled
Filesystem: Enabled
Archives: Enabled
Rootkits: Enabled
Heuristics: Enabled
PUP: Warn
PUM: Enabled

Processes: 0
(No malicious items detected)

Modules: 0
(No malicious items detected)

Registry Keys: 0
(No malicious items detected)

Registry Values: 0
(No malicious items detected)

Registry Data: 0
(No malicious items detected)

Folders: 0
(No malicious items detected)

Files: 0
(No malicious items detected)

Physical Sectors: 0
(No malicious items detected)

(end)

 

 

MBAR

 

Malwarebytes Anti-Rootkit BETA 1.08.2.1001
www.malwarebytes.org

Database version: v2014.12.08.02

Windows Vista Service Pack 2 x64 NTFS
Internet Explorer 9.0.8112.16421
MD Tavenner :: MDTAVENNER-PC [administrator]

12/7/2014 11:31:17 PM
mbar-log-2014-12-07 (23-31-17).txt

Scan type: Quick scan
Scan options enabled: Anti-Rootkit | Drivers | MBR | Physical Sectors | Memory | Startup | Registry | File System | Heuristics/Extra | Heuristics/Shuriken
Scan options disabled:
Objects scanned: 351979
Time elapsed: 40 minute(s), 6 second(s)

Memory Processes Detected: 0
(No malicious items detected)

Memory Modules Detected: 0
(No malicious items detected)

Registry Keys Detected: 0
(No malicious items detected)

Registry Values Detected: 0
(No malicious items detected)

Registry Data Items Detected: 0
(No malicious items detected)

Folders Detected: 0
(No malicious items detected)

Files Detected: 0
(No malicious items detected)

Physical Sectors Detected: 0
(No malicious items detected)

(end)

 

 

RKILL

 

Rkill 2.6.8 by Lawrence Abrams (Grinler)
http://www.bleepingcomputer.com/
Copyright 2008-2014 BleepingComputer.com
More Information about Rkill can be found at this link:
 http://www.bleepingcomputer.com/forums/topic308364.html

Program started at: 12/08/2014 04:50:32 AM in x64 mode.
Windows Version: Windows Vista ™ Home Premium Service Pack 2

Checking for Windows services to stop:

 * No malware services found to stop.

Checking for processes to terminate:

 * No malware processes found to kill.

Checking Registry for malware related settings:

 * No issues found in the Registry.

Resetting .EXE, .COM, & .BAT associations in the Windows Registry.

Performing miscellaneous checks:

 * Windows Defender Disabled

   [HKLM\SOFTWARE\Microsoft\Windows Defender]
   "DisableAntiSpyware" = dword:00000001

 * Windows Firewall Disabled

   [HKLM\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\StandardProfile]
   "EnableFirewall" = dword:00000000

Checking Windows Service Integrity:

 * Windows Defender (WinDefend) is not Running.
   Startup Type set to: Manual

Searching for Missing Digital Signatures:

 * No issues found.

Checking HOSTS File:

 * HOSTS file entries found:

  127.0.0.1       localhost

Program finished at: 12/08/2014 04:56:07 AM
Execution time: 0 hours(s), 5 minute(s), and 35 seconds(s)



#4 Broni

Broni

    The Coolest BC Computer


  • BC Advisor
  • 42,662 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Daly City, CA
  • Local time:11:15 AM

Posted 08 December 2014 - 09:02 PM

Clean so far...

 

p22002970.gif Download Temp File Cleaner (TFC)
Alternate download: http://www.itxassociates.com/OT-Tools/TFC.exe
Double click on TFC.exe to run the program.
Click on Start button to begin cleaning process.
TFC will close all running programs, and it may ask you to restart computer.

p22002970.gif Please download AdwCleaner by Xplode onto your desktop.

  • Close all open programs and internet browsers.
  • Double click on adwcleaner.exe to run the tool.
  • Click on Scan button.
  • When the scan has finished click on Clean button.
  • Your computer will be rebooted automatically. A text file will open after the restart.
  • Please post the contents of that logfile with your next reply.
  • You can find the logfile at C:\AdwCleaner[S1].txt as well.


p22002970.gif Please download Junkware Removal Tool to your desktop.
  • Shut down your protection software now to avoid potential conflicts.
  • Run the tool by double-clicking it. If you are using Windows Vista, 7, or 8; instead of double-clicking, right-mouse click JRT.exe and select "Run as Administrator".
  • The tool will open and start scanning your system.
  • Please be patient as this can take a while to complete depending on your system's specifications.
  • On completion, a log (JRT.txt) is saved to your desktop and will automatically open.
  • Post the contents of JRT.txt into your next message.


p22002970.gif Download Sophos Free Virus Removal Tool and save it to your desktop.
  • Double click the icon and select Run
  • Click Next
  • Select I accept the terms in this license agreement, then click Next twice
  • Click Install
  • Click Finish to launch the program
  • Once the virus database has been updated click Start Scanning
  • If any threats are found click Details, then View log file... (bottom left hand corner)
  • Copy and paste the results in your reply
  • Close the Notepad document, close the Threat Details screen, then click Start cleanup
  • Click Exit to close the program


My Website

p4433470.gif

My help doesn't cost a penny, but if you'd like to consider a donation, click p22001735.gif


 


#5 VaMaster54 - Mike

VaMaster54 - Mike
  • Topic Starter

  • Members
  • 111 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Centreville, Winchester, VIRGINIA
  • Local time:01:15 PM

Posted 09 December 2014 - 01:53 PM

Could NOT run Sophos Virus Removal.  Tried 5 times with protection off and on.  Kept getting error message..."Could not access network location data.

 

 

Other results as requested...........

 

AdwCleaner

 

 

# AdwCleaner v4.105 - Report created 09/12/2014 at 13:02:29
# Updated 08/12/2014 by Xplode
# Database : 2014-12-08.2 [Local]
# Operating System : Windows ™ Vista Home Premium Service Pack 2 (64 bits)
# Username : MD Tavenner - MDTAVENNER-PC
# Running from : C:\Users\MD Tavenner\Downloads\adwcleaner_4.105 (1).exe
# Option : Clean

***** [ Services ] *****

Service Deleted : vToolbarUpdater18.1.9
Service Deleted : YahooAUService

***** [ Files / Folders ] *****

[!] Folder Deleted : C:\ProgramData\AVG Secure Search
[!] Folder Deleted : C:\ProgramData\ytd video downloader
[!] Folder Deleted : C:\ProgramData\Yahoo! Companion
[!] Folder Deleted : C:\ProgramData\Microsoft\Windows\Start Menu\Programs\ytd video downloader
[!] Folder Deleted : C:\Program Files (x86)\1ClickDownload
[!] Folder Deleted : C:\Program Files (x86)\AVG Secure Search
[!] Folder Deleted : C:\Program Files (x86)\GreenTree Applications
[!] Folder Deleted : C:\Program Files (x86)\YTD Toolbar
[!] Folder Deleted : C:\Program Files (x86)\AVG\AVG10\Toolbar
[!] Folder Deleted : C:\Program Files (x86)\Common Files\AVG Secure Search
[!] Folder Deleted : C:\Users\MD Tavenner\AppData\Local\AVG Secure Search
[!] Folder Deleted : C:\Users\MD Tavenner\AppData\LocalLow\AVG SafeGuard toolbar
[!] Folder Deleted : C:\Users\MD Tavenner\AppData\LocalLow\AVG Secure Search
[!] Folder Deleted : C:\Users\MD Tavenner\AppData\LocalLow\HPAppData
[!] Folder Deleted : C:\Users\MD Tavenner\AppData\LocalLow\Yahoo! Companion
[!] Folder Deleted : C:\Users\MD Tavenner\AppData\Roaming\HPAppData

***** [ Scheduled Tasks ] *****

***** [ Shortcuts ] *****

***** [ Registry ] *****

Key Deleted : HKLM\SOFTWARE\Google\Chrome\Extensions\ndibdjnfmopecpmkdieinmbadjfpblof
Key Deleted : HKLM\SOFTWARE\Classes\AppID\ViProtocol.DLL
Key Deleted : HKLM\SOFTWARE\Classes\AVG SafeGuard toolbar.BrowserWndAPI
Key Deleted : HKLM\SOFTWARE\Classes\AVG SafeGuard toolbar.BrowserWndAPI.1
Key Deleted : HKLM\SOFTWARE\Classes\AVG SafeGuard toolbar.PugiObj
Key Deleted : HKLM\SOFTWARE\Classes\AVG SafeGuard toolbar.PugiObj.1
Key Deleted : HKLM\SOFTWARE\Classes\AVG Secure Search.BrowserWndAPI
Key Deleted : HKLM\SOFTWARE\Classes\AVG Secure Search.BrowserWndAPI.1
Key Deleted : HKLM\SOFTWARE\Classes\AVG Secure Search.PugiObj
Key Deleted : HKLM\SOFTWARE\Classes\AVG Secure Search.PugiObj.1
Key Deleted : HKLM\SOFTWARE\Classes\protocols\handler\viprotocol
Key Deleted : HKLM\SOFTWARE\Classes\ScriptHelper.ScriptHelperApi
Key Deleted : HKLM\SOFTWARE\Classes\ScriptHelper.ScriptHelperApi.1
Key Deleted : HKLM\SOFTWARE\Classes\ViProtocol.ViProtocolOLE
Key Deleted : HKLM\SOFTWARE\Classes\ViProtocol.ViProtocolOLE.1
Value Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Run [vProt]
Key Deleted : HKLM\SOFTWARE\MozillaPlugins\@avg.com/AVG SiteSafety plugin,version=11.0.0.1,application/x-avg-sitesafety-plugin
Key Deleted : HKLM\SOFTWARE\Classes\AppID\{1FDFF5A2-7BB1-48E1-8081-7236812B12B2}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{058F0E48-61CA-4964-9FBA-1978A1BB060D}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{18F33C35-8EF2-40D7-8BA4-932B0121B472}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{4E92DB5F-AAD9-49D3-8EAB-B40CBE5B1FF7}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{933B95E2-E7B7-4AD9-B952-7AC336682AE3}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{95B7759C-8C7F-4BF1-B163-73684A933233}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{B658800C-F66E-4EF3-AB85-6C0C227862A9}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{DE9028D0-5FFA-4E69-94E3-89EE8741F468}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{E7DF6BFF-55A5-4EB7-A673-4ED3E9456D39}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{81017EA9-9AA8-4A6A-9734-7AF40E7D593F}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{03E2A1F3-4402-4121-8B35-733216D61217}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{4E92DB5F-AAD9-49D3-8EAB-B40CBE5B1FF7}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{9E3B11F6-4179-4603-A71B-A55F4BCB0BEC}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{C401D2CE-DC27-45C7-BC0C-8E6EA7F085D6}
Key Deleted : HKLM\SOFTWARE\Classes\TypeLib\{74FB6AFD-DD77-4CEB-83BD-AB2B63E63C93}
Key Deleted : HKLM\SOFTWARE\Classes\TypeLib\{9C049BA6-EA47-4AC3-AED6-A66D8DC9E1D8}
Key Deleted : HKLM\SOFTWARE\Classes\TypeLib\{C2AC8A0E-E48E-484B-A71C-C7A937FAAB94}
Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{3CA2F312-6F6E-4B53-A66E-4E65E497C8C0}
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{3CA2F312-6F6E-4B53-A66E-4E65E497C8C0}
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{95B7759C-8C7F-4BF1-B163-73684A933233}
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Settings\{95B7759C-8C7F-4BF1-B163-73684A933233}
Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\PreApproved\{C6FDD0C3-266A-4DC3-B459-28C697C44CDC}
Key Deleted : HKLM\SOFTWARE\Microsoft\Internet Explorer\Low Rights\ElevationPolicy\{E7DF6BFF-55A5-4EB7-A673-4ED3E9456D39}
Value Deleted : HKLM\SOFTWARE\Microsoft\Internet Explorer\Toolbar [{95B7759C-8C7F-4BF1-B163-73684A933233}]
Key Deleted : [x64] HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{3CA2F312-6F6E-4B53-A66E-4E65E497C8C0}
Key Deleted : HKCU\Software\Microsoft\Internet Explorer\SearchScopes\{8E02D41C-5924-4816-9490-33CCD28BEB72}
Key Deleted : HKLM\SOFTWARE\Microsoft\Internet Explorer\SearchScopes\{8E02D41C-5924-4816-9490-33CCD28BEB72}
Key Deleted : HKCU\Software\AVG SafeGuard toolbar
Key Deleted : HKCU\Software\AVG Secure Search
Key Deleted : HKCU\Software\YahooPartnerToolbar
Key Deleted : HKLM\SOFTWARE\AVG SafeGuard toolbar
Key Deleted : HKLM\SOFTWARE\AVG Secure Search
Key Deleted : HKLM\SOFTWARE\AVG Security Toolbar
Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\AVG SafeGuard toolbar
Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\AVG Secure Search
Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\{1a413f37-ed88-4fec-9666-5c48dc4b7bb7}
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\App Management\ARPCache\AVG Secure Search
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\App Management\ARPCache\{1a413f37-ed88-4fec-9666-5c48dc4b7bb7}
Key Deleted : [x64] HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Components\00E944CB89111313EAF35A0553F547F9
Key Deleted : [x64] HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Components\30C16B15B255BD349A1157B8A83E2AF9
Key Deleted : [x64] HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Components\53F55AF3F4049ED3FA6EA6F88E414E24
Key Deleted : [x64] HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Components\68E4BF4B11615E03C97732FD581AB607
Key Deleted : [x64] HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Components\8CE3DDAB2D152683FBCEB4866BCD2B0F
Key Deleted : [x64] HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Components\AF6CE16AFEA5C9A39B766468A8B35C21
Key Deleted : [x64] HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Components\ED1CAE30F47D14B41B5FC8FA53658044
Key Deleted : [x64] HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Components\FB1E44269B58F433A8C8E671E37CFDCF

***** [ Browsers ] *****

-\\ Internet Explorer v9.0.8112.16592

-\\ Google Chrome v39.0.2171.71

*************************

AdwCleaner[R0].txt - [8622 octets] - [09/12/2014 12:56:34]
AdwCleaner[R1].txt - [8686 octets] - [09/12/2014 12:59:46]
AdwCleaner[S0].txt - [7661 octets] - [09/12/2014 13:02:29]

########## EOF - C:\AdwCleaner\AdwCleaner[S0].txt - [7721 octets] ##########

 

 

Junkware Removal Tool

 

Junkware Removal Tool (JRT) by Thisisu
Version: 6.4.0 (11.29.2014:1)
OS: Windows ™ Vista Home Premium x64
Ran by MD Tavenner on Tue 12/09/2014 at 13:12:49.88
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

 

~~~ Services

 

~~~ Registry Values

 

~~~ Registry Keys

 

~~~ Files

 

~~~ Folders

Successfully deleted: [Folder] "C:\ProgramData\pc1data"
Successfully deleted: [Folder] "C:\Users\MD Tavenner\AppData\Roaming\pc cleaners"
Successfully deleted: [Folder] "C:\Users\MD Tavenner\AppData\Roaming\pcpro"
Successfully deleted: [Folder] "C:\Users\MD Tavenner\appdata\locallow\ytd"
Successfully deleted: [Folder] "C:\Program Files (x86)\pc antivirus"
Successfully deleted: [Folder] "C:\Program Files (x86)\pc cleaners"
Successfully deleted: [Empty Folder] C:\Users\MD Tavenner\appdata\local\{988E4D66-A844-4525-A561-660E3EE7B069}

 

~~~ Event Viewer Logs were cleared

 

 

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Scan was completed on Tue 12/09/2014 at 13:16:42.54
End of JRT log
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

 



#6 Broni

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Posted 09 December 2014 - 09:04 PM

Instead of Sophos...

 

Please run a free online scan with the ESET Online Scanner

  • Disable your antivirus program
  • Click on "Run ESET Online Scanner" button.
  • Tick the box next to YES, I accept the Terms of Use
  • Click Start
  • Accept any security warnings from your browser.
  • Check Scan archives
  • Click Start
  • ESET will then download updates for itself, install itself, and begin scanning your computer. Please be patient as this can take some time.
  • When the scan completes, push List of found threats
  • Click on Export to text file , and save the file to your desktop using a unique name, such as ESETScan. Include the contents of this report in your next reply.

 


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#7 VaMaster54 - Mike

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Posted 10 December 2014 - 12:53 AM

I ran ESET, but missed the "scan archives" instructions...my apologies.

 

I am rerunning now, but it is a 3 hour scan so posting initial run WITHOUT the "scan archives".  I appreciate your patience and help.

 

 

C:\Users\MD Tavenner\Downloads\FLVPlayer-Chrome.exe NSIS/TrojanDownloader.Adload.AA trojan cleaned by deleting - quarantined
 



#8 VaMaster54 - Mike

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Posted 10 December 2014 - 09:14 AM

After rerunning ESEST, there were NO found threats.



#9 Broni

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Posted 10 December 2014 - 08:58 PM

How is computer doing?


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#10 VaMaster54 - Mike

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Posted 10 December 2014 - 09:09 PM

Acting the same.  Still get a lot of no connection on links or certain webpages.

 

Still can not use back button a lot because of those facebook, twitter plugins.

 

Does Vista go bad ? 



#11 Broni

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Posted 10 December 2014 - 09:29 PM

Which browser?

Did you check other browser(s)?


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#12 VaMaster54 - Mike

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Posted 10 December 2014 - 09:47 PM

Google Chrome works fine...only problem with it is that same back button plug in issue, but all web pages connect.

 

Actually just checked...google chrome does not have that problem. 

 

My issues are in IE


Edited by VaMaster54 - Mike, 10 December 2014 - 09:51 PM.


#13 Broni

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Posted 10 December 2014 - 09:49 PM

Reset Chrome...
Click on "Customize and control Google Chrome":
 
p22003758.gif
 
Click "Settings" then "Show advanced settings" at the bottom of the screen.
 
Click "Reset browser settings" button.
 
Restart Chrome.

If the above didn't help....

Reinstall Chrome...
If you want to save your bookmarks...
How to Backup Bookmarks in Google Chrome
If you want to save your passwords as well see here: http://www.intowindows.com/how-to-backup-saved-passwords-in-google-chrome-browser/
 

  • Close all Chrome windows and tabs.
  • Go to the Start menu > Control Panel. (Windows 8 users: Learn how to access the Control Panel)
  • Click Programs and Features.
  • Double-click Google Chrome.
  • Click Uninstall from the confirmation dialog. Delete your user profile information, like your browser preferences, bookmarks, and history, by selecting the "Also delete your browsing data" checkbox.

Install fresh copy.


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#14 VaMaster54 - Mike

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Posted 10 December 2014 - 10:09 PM

Just want to double check before I do this.  Google Chrome works fine....no problems.

 

My problems are in IE.

 

Do you still want me to reset Google Chrome ?

 

Not questioning your expertise, just want to make sure..my last reply was not worded the best and do not want to confuse you.

 

Thanks



#15 Broni

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Posted 10 December 2014 - 10:18 PM

I misunderstood then.

Leave Chrome alone.

 

Reset Internet Explorer.
Download MIcrosoft FixIt file from here: http://go.microsoft.com/?linkid=9646978
You can use ANY browser to download "FixIt" file.
Double click on downloaded MicrosoftFixit50195.msi file to run the fix.
Make sure you follow ALL steps listed there.
 


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