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How to get out of safe mode?


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#1 bigdog1100

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Posted 25 November 2014 - 07:30 PM

If computer was set through msconfig --> Boot, to start in safe mode, and without password it cannot enter the windows, but in normal mode there is an app that does pin instead of password, and nobody knows password (don't ask), is there a way to point windows to start in normal mode again, because it loops into safe mode? Please note that command prompt is asking for password too.

 

Thank you


Edited by bigdog1100, 25 November 2014 - 07:31 PM.

Motherboard: ASUS P8Z68-V LX; Processor: Intel i5 2500k; RAM 24GB: CORSAIR XMS3 8GB (2 x 4GB) 240-Pin DDR3 SDRAM DDR3 1600 (PC3 12800); CORSAIR Vengeance 16GB (2 x 8GB) 240-Pin DDR3 SDRAM DDR3 1600 (PC3 12800); Video Card: MSI AMD Radeon RX 470 Gaming X 4G GDDR5; Power Supply: OCZ ZS Series 650W 80PLUS Bronze High Performance Power Supply; Multi-card reader: Nippon Labs Delux 3.5" Internal All In One Card Reader/Writer with USB2.0 & eSATA Ports Model ICR-BB. Optical 1: LG GH22NS90; Optical 2:  ASUS BW-12B1ST; Fans: 3x80mm, CPU Cooling: XIGMATEK LOKI SD963. So there are total of 6 fans.
 


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#2 JohnC_21

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Posted 25 November 2014 - 07:48 PM

You can edit the registry with Kaspersly Rescue Disk to set the mode from Safe to Normal. See this post. Hopefully it works for you. Good Luck.



#3 bigdog1100

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Posted 25 November 2014 - 08:26 PM

It doesn't want to read the disk. I set it in BIOS to read CD first but it doesn't want to. It reads Bitdefender, but doesn't start it completely. Is there any other way?


Motherboard: ASUS P8Z68-V LX; Processor: Intel i5 2500k; RAM 24GB: CORSAIR XMS3 8GB (2 x 4GB) 240-Pin DDR3 SDRAM DDR3 1600 (PC3 12800); CORSAIR Vengeance 16GB (2 x 8GB) 240-Pin DDR3 SDRAM DDR3 1600 (PC3 12800); Video Card: MSI AMD Radeon RX 470 Gaming X 4G GDDR5; Power Supply: OCZ ZS Series 650W 80PLUS Bronze High Performance Power Supply; Multi-card reader: Nippon Labs Delux 3.5" Internal All In One Card Reader/Writer with USB2.0 & eSATA Ports Model ICR-BB. Optical 1: LG GH22NS90; Optical 2:  ASUS BW-12B1ST; Fans: 3x80mm, CPU Cooling: XIGMATEK LOKI SD963. So there are total of 6 fans.
 


#4 JohnC_21

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Posted 25 November 2014 - 08:35 PM

Make sure Secure Boot is disabled in BIOS. Also make sure Fastboot is disabled. You may have to change the mode to Legacy Boot or CSM.  If that works change it back from legacy mode after the registry edit.  If that does not work use Rufus to create a bootable USB of Kaspersky. Set the partition scheme to MBR and if that does not work set it to GPT. In the dropdown box select iso image and click on the folder icon. Browse to the iso file of Kaspersky.



#5 bigdog1100

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Posted 25 November 2014 - 09:23 PM

Ok I got my friend to change her password. Now its a question of getting on the interwebs. Wifi doesn't pick my guest or direct conneciton. Network cable is plugged in but the system doesn't see it. I did start windows with network through troubleshooting but to no success. Laptop is in Legacy mode and there is no fastboot in bios. So how do I get the laptop to get online?

 

Rufus gives error message by the way that it doesn't support this ISO.


Edited by bigdog1100, 25 November 2014 - 09:34 PM.

Motherboard: ASUS P8Z68-V LX; Processor: Intel i5 2500k; RAM 24GB: CORSAIR XMS3 8GB (2 x 4GB) 240-Pin DDR3 SDRAM DDR3 1600 (PC3 12800); CORSAIR Vengeance 16GB (2 x 8GB) 240-Pin DDR3 SDRAM DDR3 1600 (PC3 12800); Video Card: MSI AMD Radeon RX 470 Gaming X 4G GDDR5; Power Supply: OCZ ZS Series 650W 80PLUS Bronze High Performance Power Supply; Multi-card reader: Nippon Labs Delux 3.5" Internal All In One Card Reader/Writer with USB2.0 & eSATA Ports Model ICR-BB. Optical 1: LG GH22NS90; Optical 2:  ASUS BW-12B1ST; Fans: 3x80mm, CPU Cooling: XIGMATEK LOKI SD963. So there are total of 6 fans.
 


#6 JohnC_21

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Posted 25 November 2014 - 09:26 PM

If you are back in Windows, are there any yellow exclamation marks next to the Network Adapters in Device Manager? Were you able to edit the registry with Kaspersky?

#7 bigdog1100

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Posted 25 November 2014 - 10:27 PM

I am not in Windows. I actually did system restore in hopes that windows will start normally. But for some reason it did not. I am stuck with no network. Any advise on network.

Or any advise on how can I get back into normal mode? The password was changed with Microsoft, but I need network to have the system sent and receive data to verify password change and log in. Please help.

Thank you.

Edited by bigdog1100, 26 November 2014 - 12:01 AM.

Motherboard: ASUS P8Z68-V LX; Processor: Intel i5 2500k; RAM 24GB: CORSAIR XMS3 8GB (2 x 4GB) 240-Pin DDR3 SDRAM DDR3 1600 (PC3 12800); CORSAIR Vengeance 16GB (2 x 8GB) 240-Pin DDR3 SDRAM DDR3 1600 (PC3 12800); Video Card: MSI AMD Radeon RX 470 Gaming X 4G GDDR5; Power Supply: OCZ ZS Series 650W 80PLUS Bronze High Performance Power Supply; Multi-card reader: Nippon Labs Delux 3.5" Internal All In One Card Reader/Writer with USB2.0 & eSATA Ports Model ICR-BB. Optical 1: LG GH22NS90; Optical 2:  ASUS BW-12B1ST; Fans: 3x80mm, CPU Cooling: XIGMATEK LOKI SD963. So there are total of 6 fans.
 


#8 JohnC_21

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Posted 26 November 2014 - 08:47 AM

Kaspersky should have been able to boot in Legacy Mode. Other than a couple of other USB key utilities, I am out of ideas.

 

One would be YUMI. This is supposed to support Kaspersky Rescue Disk.

 

The other is Unetbootin.

 

SecureBoot needs to be disabled and UEFI mode should change to Legacy or CSM mode for these to work.

 

Hopefully somebody else on the forum can come up with some other ideas.



#9 bigdog1100

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Posted 26 November 2014 - 09:10 PM

No. It doesn't even wants to see the USB stick. I changed the boot order tried in Legacy and out, no success.


Motherboard: ASUS P8Z68-V LX; Processor: Intel i5 2500k; RAM 24GB: CORSAIR XMS3 8GB (2 x 4GB) 240-Pin DDR3 SDRAM DDR3 1600 (PC3 12800); CORSAIR Vengeance 16GB (2 x 8GB) 240-Pin DDR3 SDRAM DDR3 1600 (PC3 12800); Video Card: MSI AMD Radeon RX 470 Gaming X 4G GDDR5; Power Supply: OCZ ZS Series 650W 80PLUS Bronze High Performance Power Supply; Multi-card reader: Nippon Labs Delux 3.5" Internal All In One Card Reader/Writer with USB2.0 & eSATA Ports Model ICR-BB. Optical 1: LG GH22NS90; Optical 2:  ASUS BW-12B1ST; Fans: 3x80mm, CPU Cooling: XIGMATEK LOKI SD963. So there are total of 6 fans.
 


#10 JohnC_21

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Posted 26 November 2014 - 10:07 PM

Sorry, I can't help any further. I don't understand why the computer will not boot the Kaspersky as a disk or USB. Do you have a make and model of the computer?



#11 bigdog1100

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Posted 26 November 2014 - 11:35 PM

HP pavilion 15 n228us with protectsmart. Which is not that smart as I just backed up all the media and other files in HP recovery. I managed to gain access to command prompt. How can I set it up to launch in normal mode using command prompt?

Also, I was able to get to my network. But in safe mode it doesn't recognize new password.

Edited by bigdog1100, 26 November 2014 - 11:38 PM.

Motherboard: ASUS P8Z68-V LX; Processor: Intel i5 2500k; RAM 24GB: CORSAIR XMS3 8GB (2 x 4GB) 240-Pin DDR3 SDRAM DDR3 1600 (PC3 12800); CORSAIR Vengeance 16GB (2 x 8GB) 240-Pin DDR3 SDRAM DDR3 1600 (PC3 12800); Video Card: MSI AMD Radeon RX 470 Gaming X 4G GDDR5; Power Supply: OCZ ZS Series 650W 80PLUS Bronze High Performance Power Supply; Multi-card reader: Nippon Labs Delux 3.5" Internal All In One Card Reader/Writer with USB2.0 & eSATA Ports Model ICR-BB. Optical 1: LG GH22NS90; Optical 2:  ASUS BW-12B1ST; Fans: 3x80mm, CPU Cooling: XIGMATEK LOKI SD963. So there are total of 6 fans.
 


#12 JohnC_21

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Posted 27 November 2014 - 09:05 AM

I don't know of any way to load the registry hives using the command line. But, you can attach the drive to another computer and load the hives using the method here. Use the drive letter of the external drive instead of C: as shown in the guide. Hopefully the drive is not encrypted.



#13 bigdog1100

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Posted 27 November 2014 - 12:43 PM

Hello. Thank you for all your help. I will just reset laptop to factory condition and get it over with, considering computer refuses to load anything from the disk or usb, and I can't attach this laptop anywhere, since it had some trojans and other stuff, which I cleaned as much as I could. I appreciate your time. It did not go in vain, as I have  gained experience and resounces that I will use to help others. Again a big thank you.


Edited by bigdog1100, 27 November 2014 - 12:44 PM.

Motherboard: ASUS P8Z68-V LX; Processor: Intel i5 2500k; RAM 24GB: CORSAIR XMS3 8GB (2 x 4GB) 240-Pin DDR3 SDRAM DDR3 1600 (PC3 12800); CORSAIR Vengeance 16GB (2 x 8GB) 240-Pin DDR3 SDRAM DDR3 1600 (PC3 12800); Video Card: MSI AMD Radeon RX 470 Gaming X 4G GDDR5; Power Supply: OCZ ZS Series 650W 80PLUS Bronze High Performance Power Supply; Multi-card reader: Nippon Labs Delux 3.5" Internal All In One Card Reader/Writer with USB2.0 & eSATA Ports Model ICR-BB. Optical 1: LG GH22NS90; Optical 2:  ASUS BW-12B1ST; Fans: 3x80mm, CPU Cooling: XIGMATEK LOKI SD963. So there are total of 6 fans.
 


#14 JohnC_21

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Posted 27 November 2014 - 01:36 PM

Your Welcome, and thank you. Good Luck on the reset. The more I see of Windows 8 the less I like it.

 

Just for your info, You can change Windows 8 to allow safe mode by tapping F8. It's the first thing I would do on any Windows 8 computer I purchased.

 

http://www.bleepingcomputer.com/tutorials/enable-the-f8-key-in-windows-8/


Edited by JohnC_21, 27 November 2014 - 01:36 PM.





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