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Malware Software vs Just Cloud


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#1 terrbear

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Posted 25 November 2014 - 06:32 PM

I have been going round and round with Malwarebytes and Hitman Pro clashing with Just Cloud. Malwarebytes list them as a PUP. Just Cloud advised me to add them to the exclusion list and they will contact Malwarebytes to take them off their PUP list. I have excluded them and so far so fine. My Hitman Pro has a different theory. They list them as malware and a trojan. Here is part of the email of the conversation we had;

 

  "Thank you for sending the log file.

  I expected to receive a log with a PUP, but this is not a PUP.
  This is malware, that you need to remove.
  I am sorry, but I would like to advise to start looking for a different tool".

 

It also went on with this;

 

"The detection of this file also showed me that they use your processor to 'mine' bitcoins.
I am sorry that I have to tell you this, but I hope this is helpful for you.

 

I am usually not giving specific advise to remove an entire tool, but I think you should remove this one".

 

So my question is who do you believe and what the heck is "mine bitcoins"? 


Edited by terrbear, 25 November 2014 - 06:34 PM.


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#2 TsVk!

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Posted 25 November 2014 - 07:49 PM

It's a poorly rated application/company and I certainly wouldn't want it on my system.

 

http://justcloudsucks.net/reviews/

http://www.reviewopedia.com/justcloud-reviews

 

These are the first 2 user based review results I found, for PC. Both of them have abysmally low ratings. I would more likely regard these as truth than reviews done by a single user for a website. I came across several fakes whilst looking for these user based reviews. They (justcloud) are widely reported as scam artists, I wouldn't put it past a group with this reputation to add malware to their product.

 

Bitcoin mining malware uses your computers processor power as part of a Bitcoin "mining pool", which is a group of computers working together to create Bitcoin. Bitcoins are generated by creating unique code that identifies, and therefore creates a Bitcoin. This can take quite a bit of electricity to do so it is much cheaper (free) if one just installs silent mining applications on other users computers, then uses their hardware and electricity to create this code. It is blatant theft of resources and electricity via the internet.

 

I would also uninstall the application, as advised.



#3 quietman7

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Posted 25 November 2014 - 08:11 PM

In the past, Malwarebytes Anti-Malware detected only PUPs that were considered mostly harmful and deceiving but they revised their policy, taking a more aggressive approach to include PUPs that most users found annoying or misleading. PUPs may be defined somewhat differently by various security vendors. This is what Malwarebytes has to say:.
BTW...Just Cloud is a terrible backup service
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#4 terrbear

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Posted 26 November 2014 - 06:00 PM

Well, after spending a lot of time reading info online and both of your comments on this, I have decided to cancel my subscription to Just Cloud. Thanks for your feedback. :bowdown:  



#5 quietman7

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Posted 26 November 2014 - 06:06 PM

You're welcome on behalf of the Bleeping Computer community.
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