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WD portable hard drive unable to access


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#1 darklorz

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Posted 25 November 2014 - 09:53 AM

Hi,

 
My WD portable hard drive (1TB) did not auto open when i plug it to my computer. Normally, It will auto run and open the hard drive folder.  However, the hard drive was detected under Devices and Drives as Local Disk ( G : ) so i try double click it to open it but it become not responding.

 

After waiting for a very long time, a window pop out saying that

 

Location is not available :

G:\ is not accessible.

The parameter is incorrect.

 

The hard drive was still working fine before i go for my one week holiday. When im back, i try to access my hard drive but to no avail. Please help me and thank in advance.

 

darklorz

 



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#2 JohnC_21

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Posted 25 November 2014 - 10:33 AM

Have you tried attaching the drive to a different USB port or to another computer?



#3 darklorz

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Posted 25 November 2014 - 12:30 PM

I try attaching the drive to different USB port , to another computer and using another cable. But all doesnt work.



#4 JohnC_21

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Posted 25 November 2014 - 01:05 PM

With the drive attached does it show up in Disk Management? You may have to scroll down a little to see the drive.

#5 darklorz

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Posted 25 November 2014 - 01:43 PM

Its show up like this under the Disk Management:

 

Disk 2

Unknown

931.48 GB

Not Initialized

 

Btw, how do i post screenshot here ?



#6 JohnC_21

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Posted 25 November 2014 - 02:02 PM

I don't think you can attach screenshots to this forum. You have to use a Third party image server and then attach the link.

 

But, I think your drive has failed and because it's a WD, you cannot simply take it out of the enclosure as WD using a proprietary bridge card or solders the USB port directly to the drive's PCB.

 

I believe you will need to take it to a professional data recovery service which is expensive. Drivesavers is a good choice.

 

If the drive was stated as beinging unallocated and RAW then you would have had a good chance of recovery.

 

One thing to try to verify if the drive is bad. Download Gsmartcontrol. Run it and see if the drive shows up. If it does, do a short test on the drive.






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