Hi all. im new here and got recommended the site from a guy at a computer shop..
Ive got a laptop which ive had 4 months. after 1-2 weeks of getting it, it seemed i got a virus. i didnt protect it instantly which i really should of done, im not a massive computer techy but i know that i should of. I now have SUPERantispyware, avast and malware bytes on it but i think its too late, every time they scan they find numerous infections.
The main problems i have is when im surfing the internet, i get new web pages pop up, normally blank but often a page that says its NORTON symantec i believe it says, saying WARNING WARNING firewall has found problems, then when i exit page, it says 'sure you want to leave the page' and has a phone number to call 'toll free' to sort your computers issues out.
I know its not right. also things are so so slow, sometimes nothing will load, internet wont work when ive got great connection here. etc etc. its a nightmare. im confused as when i first got it just before it started this, i had been on facebook, gmail, speakerplans and google. thats literally it. .
ANY help would be appreciated . Many thanks