Several days ago my system began to be extremely slow *and* with some error messages. So, I called a friend (sort of computer savvy but more so than me) who came over earlier today to try to fix this problem. Here are some of the notes he made:
Found these in Task Manager:
network access protection client UI
Microsoft directplay8 server
Microsoft register server
Ran the following:
AdwCleaner = several items were found and removed by the software *** (Ran in Safe Mode)
JRT = seemed to hang after/at Internet Explorer was listed as being searched ***(able to run the rest in regular start-up mode)
Hitman Pro = completed, and no infections were found
ComboFix = did not run to completion; did not get very far (last known line: attempting to create restore point)
COM Surrogate continued to populate (as seen in task manager) even after being able to "stop process"
System still slow. Sorry.
I have the system now. It's still screwed up. Can you help me?