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Unknown Error, BSOD on Normal Boot Up


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19 replies to this topic

#1 Kirin

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Posted 24 November 2014 - 10:57 PM

Hi all! So, I've been having a problem with my desktop computer which I personally suspect is caused by my graphics card. It's a little hard to describe, so I shot a video and have uploaded it onto Youtube here. I hope linking to it is allowed. 

 

Now, how it started. I booted up a game, and when I went into the Options menu, it glitched up the entire screen and my monitor went black, flashed back on, went into standby, then restarted. After the restart everything seemed fine, but after a while when watching a Youtube video it glitched again, with random purple and green blocks everywhere and the same thing happened: Monitor went dark, and it looked like my computer went to sleep, then restarted, this time with the graphical glitches on the bootup screens as seen in the video linked above. Worried, I went into Safe Mode and ran a scan with Malwarebytes Premium, but it turned up nothing. I restarted from Safe Mode, meaning to boot it up normally, but I got the BSOD seen in the video, and have been getting it ever since. 

 

A mate of mine recommended trying out Startup Repair, but it didn't turn up anything. Here's a screenshot: [Link] I also tried to do a System Restore from the Repair menu, but no such luck: [Screenshot]

 

Some background info. I bought the computer in 2011. A few months after that, I had a bit of an accident with some water while cooking on the electric stove that caused a blackout. I suspect (with no real proof) that this might have affected my graphics card in some way, since I didn't have a surge protector at the time (I do now). it's given me trouble a few times, and I've sent the computer back to the manufacturers twice. The first time the problem was unsolved, the second time it seemed to be okay. After some software problems, I also did a full reformat and reinstall of Windows 7 Ultimate in early 2014, and it hasn't given me any trouble until yesterday, when this issue happened. The game I booted up has always worked in the past: This is the first time such a thing has happened. 

 

I've had graphical glitches before, random slides of what looked almost like scanlines and green and purple boxes everywhere, but it has never affected the bootup screens (The NVIDIA card info, the motherboard bootup screen, etc.).

 

Computer specs: 

CPU: Intel i7-2600

Motherboard: ASRock P67 Pro

RAM: 2x 4GB Sticks (Forgot manufacturer, started with a K, not Kingston)

GPU: inno3D NVIDIA Geforce GTX580

 

Judging from what I'm seeing (and not being too tech savvy), I think that simply replacing the graphics card will fix the problem. However, I'm not sure, and a card that can replace the GTX580 isn't cheap. I'd like to get some info from savvier people before taking the plunge. Any help?



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#2 hamluis

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Posted 25 November 2014 - 02:08 PM

Please download MiniToolBox  , save it to your desktop and run it.
 
Checkmark the following checkboxes:
  List last 10 Event Viewer log
  List Installed Programs
  List Users, Partitions and Memory size.
 
Click Go and paste the content into your next post.
 
Also...please Publish a Snapshot using Speccy - http://www.bleepingcomputer.com/forums/topic323892.html/page__p__1797792#entry1797792 , taking care to post the link of the snapshot in your next post.
 
Louis



#3 Kirin

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Posted 25 November 2014 - 05:05 PM

Do I do this in Safe Mode? Because I'm unable to get into the normal Windows at all. 

Edit::
 
Here are the results. This was done in Safe Mode, again, because I'm unable to log into Windows normally.
 
MiniToolBox by Farbar  Version: 21-07-2014
Ran by Kirin (administrator) on 26-11-2014 at 09:34:19
Running from "C:\Users\Kirin\Desktop"
Microsoft Windows 7 Ultimate  Service Pack 1 (X64)
Boot Mode: Network
***************************************************************************
========================= Event log errors: ===============================
Application errors:
==================
Error: (11/26/2014 09:31:57 AM) (Source: PerfNet) (User: )
Description:

Error: (11/26/2014 09:29:55 AM) (Source: PerfNet) (User: )
Description:

Error: (11/24/2014 02:07:50 PM) (Source: Application Hang) (User: )
Description: The program rundll32.exe version 6.1.7600.16385 stopped interacting with Windows and was closed. To see if more information about the problem is available, check the problem history in the Action Center control panel.
Process ID: b9e0
Start Time: 01d00793c9de2a52
Termination Time: 22
Application Path: C:\Windows\System32\rundll32.exe
Report Id: 115e7a12-7387-11e4-a5ce-0025229f6909

Error: (11/24/2014 02:07:03 PM) (Source: Application Hang) (User: )
Description: The program rundll32.exe version 6.1.7600.16385 stopped interacting with Windows and was closed. To see if more information about the problem is available, check the problem history in the Action Center control panel.
Process ID: fce0
Start Time: 01d00793156714cc
Termination Time: 22
Application Path: C:\Windows\System32\rundll32.exe
Report Id: f3de514e-7386-11e4-a5ce-0025229f6909

Error: (11/24/2014 01:03:54 AM) (Source: SideBySide) (User: )
Description: Activation context generation failed for "assemblyIdentity1".Error in manifest or policy file "assemblyIdentity2" on line assemblyIdentity3.
The value "MAJOR_VERSION.MINOR_VERSION.BUILD_NUMBER_MAJOR.BUILD_NUMBER_MINOR" of attribute "version" in element "assemblyIdentity" is invalid.

Error: (11/23/2014 01:27:42 AM) (Source: SideBySide) (User: )
Description: Activation context generation failed for "assemblyIdentity1".Error in manifest or policy file "assemblyIdentity2" on line assemblyIdentity3.
The value "MAJOR_VERSION.MINOR_VERSION.BUILD_NUMBER_MAJOR.BUILD_NUMBER_MINOR" of attribute "version" in element "assemblyIdentity" is invalid.

Error: (11/22/2014 01:27:46 AM) (Source: SideBySide) (User: )
Description: Activation context generation failed for "assemblyIdentity1".Error in manifest or policy file "assemblyIdentity2" on line assemblyIdentity3.
The value "MAJOR_VERSION.MINOR_VERSION.BUILD_NUMBER_MAJOR.BUILD_NUMBER_MINOR" of attribute "version" in element "assemblyIdentity" is invalid.

Error: (11/21/2014 00:13:30 AM) (Source: SideBySide) (User: )
Description: Activation context generation failed for "assemblyIdentity1".Error in manifest or policy file "assemblyIdentity2" on line assemblyIdentity3.
The value "MAJOR_VERSION.MINOR_VERSION.BUILD_NUMBER_MAJOR.BUILD_NUMBER_MINOR" of attribute "version" in element "assemblyIdentity" is invalid.

Error: (11/20/2014 11:23:28 PM) (Source: Application Error) (User: )
Description: Faulting application name: psxfin.exe, version: 0.0.0.0, time stamp: 0x46d33866
Faulting module name: unknown, version: 0.0.0.0, time stamp: 0x00000000
Exception code: 0xc0000005
Fault offset: 0x00000000
Faulting process id: 0x9f3c
Faulting application start time: 0xpsxfin.exe0
Faulting application path: psxfin.exe1
Faulting module path: psxfin.exe2
Report Id: psxfin.exe3

Error: (11/20/2014 05:38:00 AM) (Source: SideBySide) (User: )
Description: Activation context generation failed for "assemblyIdentity1".Error in manifest or policy file "assemblyIdentity2" on line assemblyIdentity3.
The value "MAJOR_VERSION.MINOR_VERSION.BUILD_NUMBER_MAJOR.BUILD_NUMBER_MINOR" of attribute "version" in element "assemblyIdentity" is invalid.

System errors:
=============
Error: (11/26/2014 09:33:21 AM) (Source: Service Control Manager) (User: )
Description: The Computer Browser service depends on the Server service which failed to start because of the following error:
%%1068

Error: (11/26/2014 09:33:21 AM) (Source: Service Control Manager) (User: )
Description: The Computer Browser service depends on the Server service which failed to start because of the following error:
%%1068

Error: (11/26/2014 09:33:09 AM) (Source: Service Control Manager) (User: )
Description: The Computer Browser service depends on the Server service which failed to start because of the following error:
%%1068

Error: (11/26/2014 09:33:09 AM) (Source: Service Control Manager) (User: )
Description: The Computer Browser service depends on the Server service which failed to start because of the following error:
%%1068

Error: (11/26/2014 09:33:08 AM) (Source: Microsoft Antimalware) (User: )
Description: %NT AUTHORITY60 has encountered an error trying to update signatures.
 New Signature Version:
 Previous Signature Version: 1.189.538.0
 Update Source: %NT AUTHORITY59
 Update Stage: 4.6.0305.00
 Source Path: 4.6.0305.01
 Signature Type: %NT AUTHORITY602
 Update Type: %NT AUTHORITY604
 User: NT AUTHORITY\SYSTEM
 Current Engine Version: %NT AUTHORITY605
 Previous Engine Version: %NT AUTHORITY606
 Error code: %NT AUTHORITY607
 Error description: %NT AUTHORITY608

Error: (11/26/2014 09:33:08 AM) (Source: DCOM) (User: )
Description: 1084wuauserv{E60687F7-01A1-40AA-86AC-DB1CBF673334}

Error: (11/26/2014 09:32:41 AM) (Source: Service Control Manager) (User: )
Description: The Computer Browser service depends on the Server service which failed to start because of the following error:
%%1068

Error: (11/26/2014 09:32:41 AM) (Source: Service Control Manager) (User: )
Description: The Computer Browser service depends on the Server service which failed to start because of the following error:
%%1068

Error: (11/26/2014 09:30:05 AM) (Source: Service Control Manager) (User: )
Description: The Computer Browser service depends on the Server service which failed to start because of the following error:
%%1068

Error: (11/26/2014 09:30:05 AM) (Source: Service Control Manager) (User: )
Description: The Computer Browser service depends on the Server service which failed to start because of the following error:
%%1068

Microsoft Office Sessions:
=========================
Error: (11/26/2014 09:31:57 AM) (Source: PerfNet)(User: )
Description:

Error: (11/26/2014 09:29:55 AM) (Source: PerfNet)(User: )
Description:

Error: (11/24/2014 02:07:50 PM) (Source: Application Hang)(User: )
Description: rundll32.exe6.1.7600.16385b9e001d00793c9de2a5222C:\Windows\System32\rundll32.exe115e7a12-7387-11e4-a5ce-0025229f6909

Error: (11/24/2014 02:07:03 PM) (Source: Application Hang)(User: )
Description: rundll32.exe6.1.7600.16385fce001d00793156714cc22C:\Windows\System32\rundll32.exef3de514e-7386-11e4-a5ce-0025229f6909

Error: (11/24/2014 01:03:54 AM) (Source: SideBySide)(User: )
Description: assemblyIdentityversionMAJOR_VERSION.MINOR_VERSION.BUILD_NUMBER_MAJOR.BUILD_NUMBER_MINORC:\Program Files (x86)\Common Files\Adobe AIR\Versions\1.0\Adobe AIR.dllC:\Program Files (x86)\Common Files\Adobe AIR\Versions\1.0\Adobe AIR.dll3

Error: (11/23/2014 01:27:42 AM) (Source: SideBySide)(User: )
Description: assemblyIdentityversionMAJOR_VERSION.MINOR_VERSION.BUILD_NUMBER_MAJOR.BUILD_NUMBER_MINORC:\Program Files (x86)\Common Files\Adobe AIR\Versions\1.0\Adobe AIR.dllC:\Program Files (x86)\Common Files\Adobe AIR\Versions\1.0\Adobe AIR.dll3

Error: (11/22/2014 01:27:46 AM) (Source: SideBySide)(User: )
Description: assemblyIdentityversionMAJOR_VERSION.MINOR_VERSION.BUILD_NUMBER_MAJOR.BUILD_NUMBER_MINORC:\Program Files (x86)\Common Files\Adobe AIR\Versions\1.0\Adobe AIR.dllC:\Program Files (x86)\Common Files\Adobe AIR\Versions\1.0\Adobe AIR.dll3

Error: (11/21/2014 00:13:30 AM) (Source: SideBySide)(User: )
Description: assemblyIdentityversionMAJOR_VERSION.MINOR_VERSION.BUILD_NUMBER_MAJOR.BUILD_NUMBER_MINORC:\Program Files (x86)\Common Files\Adobe AIR\Versions\1.0\Adobe AIR.dllC:\Program Files (x86)\Common Files\Adobe AIR\Versions\1.0\Adobe AIR.dll3

Error: (11/20/2014 11:23:28 PM) (Source: Application Error)(User: )
Description: psxfin.exe0.0.0.046d33866unknown0.0.0.000000000c0000005000000009f3c01d0048951bee4b9D:\Games\PSX\pSX 1.13\psxfin.exeunknown0810ffb1-70b0-11e4-a5ce-0025229f6909

Error: (11/20/2014 05:38:00 AM) (Source: SideBySide)(User: )
Description: assemblyIdentityversionMAJOR_VERSION.MINOR_VERSION.BUILD_NUMBER_MAJOR.BUILD_NUMBER_MINORC:\Program Files (x86)\Common Files\Adobe AIR\Versions\1.0\Adobe AIR.dllC:\Program Files (x86)\Common Files\Adobe AIR\Versions\1.0\Adobe AIR.dll3
 
=========================== Installed Programs ============================
µTorrent (HKCU\...\uTorrent) (Version: 3.4.2.35702 - BitTorrent Inc.)
7-Zip 9.20 (x64 edition) (HKLM\...\{23170F69-40C1-2702-0920-000001000000}) (Version: 9.20.00.0 - Igor Pavlov)
Adobe AIR (HKLM-x32\...\Adobe AIR) (Version: 1.5.3.9120 - Adobe Systems Inc.)
Adobe AIR (x32 Version: 1.5.3.9120 - Adobe Systems Inc.) Hidden
Adobe Community Help (HKLM-x32\...\chc.4875E02D9FB21EE389F73B8D1702B320485DF8CE.1) (Version: 3.0.0.400 - Adobe Systems Incorporated)
Adobe Community Help (x32 Version: 3.0.0 - Adobe Systems Incorporated) Hidden
Adobe Flash Player 15 Plugin (HKLM-x32\...\Adobe Flash Player Plugin) (Version: 15.0.0.223 - Adobe Systems Incorporated)
Adobe Media Player (HKLM-x32\...\com.adobe.amp.4875E02D9FB21EE389F73B8D1702B320485DF8CE.1) (Version: 1.8 - Adobe Systems Incorporated)
Adobe Media Player (x32 Version: 1.8 - Adobe Systems Incorporated) Hidden
Adobe Photoshop CS5 (HKLM-x32\...\{15FEDA5F-141C-4127-8D7E-B962D1742728}) (Version: 12.0 - Adobe Systems Incorporated)
Adobe Reader 9 (HKLM-x32\...\{AC76BA86-7AD7-1033-7B44-A90000000001}) (Version: 9.0.0 - Adobe Systems Incorporated)
AutoHotkey 1.1.15.04 (HKLM\...\AutoHotkey) (Version: 1.1.15.04 - Lexikos)
avast! Free Antivirus (HKLM-x32\...\Avast) (Version: 9.0.2021 - AVAST Software)
Canon MP Navigator EX 1.2 (HKLM-x32\...\MP Navigator EX 1.2) (Version:  - )
Canon My Printer (HKLM-x32\...\CanonMyPrinter) (Version: 3.2.0 - Canon Inc.)
Cheat Engine 6.4 (HKLM-x32\...\Cheat Engine 6.4_is1) (Version:  - Cheat Engine)
Combined Community Codec Pack 2014-04-20 (HKLM-x32\...\Combined Community Codec Pack_is1) (Version: 2014.04.20.0 - CCCP Project)
CutePDF Writer 3.0 (HKLM\...\CutePDF Writer Installation) (Version:  3.0 - Acro Software Inc.)
D3DX10 (x32 Version: 15.4.2368.0902 - Microsoft) Hidden
Definition Update for Microsoft Office 2010 (KB982726) 32-Bit Edition (HKLM-x32\...\{90140000-0011-0000-0000-0000000FF1CE}_Office14.PROPLUS_{650DE870-ECA3-4E63-8D77-778512BE5D4C}) (Version:  - Microsoft)
DomDomSoft Manga Downloader (remove only) (HKLM-x32\...\DomDomSoft Manga Downloader) (Version:  - )
Dropbox (HKCU\...\Dropbox) (Version: 2.10.52 - Dropbox, Inc.)
Dxtory version 2.0.128 (HKLM-x32\...\Dxtory2.0_is1) (Version: 2.0.128 - ExKode Co. Ltd.)
FFmpeg v0.6.2 for Audacity (HKLM-x32\...\FFmpeg for Audacity_is1) (Version:  - )
Firefall (HKLM-x32\...\{CFEF8DB5-B45E-4b05-90BE-D02AA6F45354}) (Version:  - Red 5 Studios)
Free Video to MP3 Converter version 5.0.45.716 (HKLM-x32\...\Free Video to MP3 Converter_is1) (Version: 5.0.45.716 - DVDVideoSoft Ltd.)
Google Chrome (HKLM-x32\...\Google Chrome) (Version: 39.0.2171.65 - Google Inc.)
Google Drive (HKLM-x32\...\{C60F3836-333A-4AE2-B526-CFDBA143A9BA}) (Version: 1.18.7821.2489 - Google, Inc.)
Google Update Helper (x32 Version: 1.3.25.11 - Google Inc.) Hidden
Guild Wars 2 (HKLM-x32\...\Guild Wars 2) (Version:  - NCsoft Corporation, Ltd.)
ImgBurn (HKLM-x32\...\ImgBurn) (Version: 2.5.8.0 - LIGHTNING UK!)
Intel® Management Engine Components (HKLM-x32\...\{65153EA5-8B6E-43B6-857B-C6E4FC25798A}) (Version: 7.0.0.1118 - Intel Corporation)
Java 7 Update 71 (64-bit) (HKLM\...\{26A24AE4-039D-4CA4-87B4-2F06417071FF}) (Version: 7.0.710 - Oracle)
Java 7 Update 71 (HKLM-x32\...\{26A24AE4-039D-4CA4-87B4-2F03217071FF}) (Version: 7.0.710 - Oracle)
Java Auto Updater (x32 Version: 2.8.25.18 - Oracle Corporation) Hidden
JDownloader 2 (HKLM\...\jdownloader2) (Version: 2.0 - AppWork GmbH)
Junk Mail filter update (x32 Version: 16.4.3528.0331 - Microsoft Corporation) Hidden
KakaoTalk (HKLM-x32\...\KakaoTalk) (Version: 2.0.2.722 - Kakao)
Lagarith Lossless Codec (1.3.27) (HKLM-x32\...\{F59AC46C-10C3-4023-882C-4212A92283B3}_is1) (Version:  - )
League of Legends (HKLM-x32\...\League of Legends 3.0.1) (Version: 3.0.1 - Riot Games)
League of Legends (x32 Version: 3.0.1 - Riot Games) Hidden
Malwarebytes Anti-Malware version 2.0.3.1025 (HKLM-x32\...\Malwarebytes Anti-Malware_is1) (Version: 2.0.3.1025 - Malwarebytes Corporation)
MEGAsync 1.0.22 (HKLM-x32\...\MEGAsync) (Version: 1.0.22 - Mega Limited)
Microsoft .NET Framework 4.5.1 (HKLM\...\{92FB6C44-E685-45AD-9B20-CADF4CABA132} - 1033) (Version: 4.5.50938 - Microsoft Corporation)
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Microsoft Application Error Reporting (Version: 12.0.6015.5000 - Microsoft Corporation) Hidden
Microsoft ASP.NET MVC 4 Runtime (HKLM-x32\...\{3FE312D5-B862-40CE-8E4E-A6D8ABF62736}) (Version: 4.0.40804.0 - Microsoft Corporation)
Microsoft Corporation (Version: 9.1.0.0 - Microsoft Corporation) Hidden
Microsoft Corporation (x32 Version: 9.1.0.0 - Microsoft Corporation) Hidden
Microsoft LifeCam (HKLM\...\{6965A8D2-465D-4F98-9FAA-0E9E2348F329}) (Version: 3.22.270.0 - Microsoft Corporation)
Microsoft Office Access MUI (English) 2010 (x32 Version: 14.0.4734.1000 - Microsoft Corporation) Hidden
Microsoft Office Access Setup Metadata MUI (English) 2010 (x32 Version: 14.0.4734.1000 - Microsoft Corporation) Hidden
Microsoft Office Excel MUI (English) 2010 (x32 Version: 14.0.4734.1000 - Microsoft Corporation) Hidden
Microsoft Office Groove MUI (English) 2010 (x32 Version: 14.0.4734.1000 - Microsoft Corporation) Hidden
Microsoft Office InfoPath MUI (English) 2010 (x32 Version: 14.0.4734.1000 - Microsoft Corporation) Hidden
Microsoft Office Office 64-bit Components 2010 (Version: 14.0.4734.1000 - Microsoft Corporation) Hidden
Microsoft Office OneNote MUI (English) 2010 (x32 Version: 14.0.4734.1000 - Microsoft Corporation) Hidden
Microsoft Office Outlook MUI (English) 2010 (x32 Version: 14.0.4734.1000 - Microsoft Corporation) Hidden
Microsoft Office PowerPoint MUI (English) 2010 (x32 Version: 14.0.4734.1000 - Microsoft Corporation) Hidden
Microsoft Office Professional Plus 2010 (HKLM-x32\...\Office14.PROPLUS) (Version: 14.0.4734.1000 - Microsoft Corporation)
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Microsoft Office Proofing (English) 2010 (x32 Version: 14.0.4734.1000 - Microsoft Corporation) Hidden
Microsoft Office Publisher MUI (English) 2010 (x32 Version: 14.0.4734.1000 - Microsoft Corporation) Hidden
Microsoft Office Shared 64-bit MUI (English) 2010 (Version: 14.0.4734.1000 - Microsoft Corporation) Hidden
Microsoft Office Shared 64-bit Setup Metadata MUI (English) 2010 (Version: 14.0.4734.1000 - Microsoft Corporation) Hidden
Microsoft Office Shared MUI (English) 2010 (x32 Version: 14.0.4734.1000 - Microsoft Corporation) Hidden
Microsoft Office Shared Setup Metadata MUI (English) 2010 (x32 Version: 14.0.4734.1000 - Microsoft Corporation) Hidden
Microsoft Office Word MUI (English) 2010 (x32 Version: 14.0.4734.1000 - Microsoft Corporation) Hidden
Microsoft OneDrive (HKCU\...\OneDriveSetup.exe) (Version: 17.0.4035.0328 - Microsoft Corporation)
Microsoft Security Client (Version: 4.6.0305.0 - Microsoft Corporation) Hidden
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Microsoft Silverlight (HKLM\...\{89F4137D-6C26-4A84-BDB8-2E5A4BB71E00}) (Version: 5.1.30514.0 - Microsoft Corporation)
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Microsoft Visual C++ 2013 Redistributable (x64) - 12.0.21005 (HKLM-x32\...\{7f51bdb9-ee21-49ee-94d6-90afc321780e}) (Version: 12.0.21005.1 - Microsoft Corporation)
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Microsoft Visual C++ 2013 x64 Minimum Runtime - 12.0.21005 (Version: 12.0.21005 - Microsoft Corporation) Hidden
Microsoft_VC80_ATL_x86 (x32 Version: 8.0.50727.4053 - Adobe) Hidden
Microsoft_VC80_ATL_x86_x64 (Version: 8.0.50727.4053 - Adobe) Hidden
Microsoft_VC80_CRT_x86 (x32 Version: 8.0.50727.4053 - Adobe) Hidden
Microsoft_VC80_CRT_x86_x64 (Version: 8.0.50727.4053 - Adobe) Hidden
Microsoft_VC80_MFC_x86 (x32 Version: 8.0.50727.4053 - Adobe) Hidden
Microsoft_VC80_MFC_x86_x64 (Version: 8.0.50727.4053 - Adobe) Hidden
Microsoft_VC80_MFCLOC_x86 (x32 Version: 8.0.50727.4053 - Adobe) Hidden
Microsoft_VC80_MFCLOC_x86_x64 (Version: 80.50727.4053 - Adobe) Hidden
Microsoft_VC90_ATL_x86 (x32 Version: 1.00.0000 - Adobe) Hidden
Microsoft_VC90_ATL_x86_x64 (Version: 1.00.0000 - Adobe) Hidden
Microsoft_VC90_CRT_x86 (x32 Version: 1.00.0000 - Adobe) Hidden
Microsoft_VC90_CRT_x86_x64 (Version: 1.00.0000 - Adobe) Hidden
Microsoft_VC90_MFC_x86 (x32 Version: 1.00.0000 - Adobe) Hidden
Microsoft_VC90_MFC_x86_x64 (Version: 1.00.0000 - Adobe) Hidden
Mount&Blade Warband (HKLM-x32\...\Mount&Blade Warband) (Version:  - )
MSVCRT (x32 Version: 15.4.2862.0708 - Microsoft) Hidden
MSVCRT Redists (Version: 1.0 - Sony Creative Software Inc.) Hidden
MSVCRT_amd64 (x32 Version: 15.4.2862.0708 - Microsoft) Hidden
MSVCRT110 (x32 Version: 16.4.1108.0727 - Microsoft) Hidden
MSVCRT110_amd64 (Version: 16.4.1109.0912 - Microsoft) Hidden
Notepad++ (HKLM-x32\...\Notepad++) (Version: 6.6.9 - Notepad++ Team)
NVIDIA 3D Vision Controller Driver 344.11 (HKLM\...\{B2FE1952-0186-46C3-BAEC-A80AA35AC5B8}_Display.NVIRUSB) (Version: 344.11 - NVIDIA Corporation)
NVIDIA 3D Vision Driver 344.11 (HKLM\...\{B2FE1952-0186-46C3-BAEC-A80AA35AC5B8}_Display.3DVision) (Version: 344.11 - NVIDIA Corporation)
NVIDIA Control Panel 344.11 (Version: 344.11 - NVIDIA Corporation) Hidden
NVIDIA GeForce Experience 2.1.2 (HKLM\...\{B2FE1952-0186-46C3-BAEC-A80AA35AC5B8}_Display.GFExperience) (Version: 2.1.2 - NVIDIA Corporation)
NVIDIA GeForce Experience Service (Version: 16.13.42 - NVIDIA Corporation) Hidden
NVIDIA Graphics Driver 344.11 (HKLM\...\{B2FE1952-0186-46C3-BAEC-A80AA35AC5B8}_Display.Driver) (Version: 344.11 - NVIDIA Corporation)
NVIDIA HD Audio Driver 1.3.32.1 (HKLM\...\{B2FE1952-0186-46C3-BAEC-A80AA35AC5B8}_HDAudio.Driver) (Version: 1.3.32.1 - NVIDIA Corporation)
NVIDIA Install Application (Version: 2.1002.162.1274 - NVIDIA Corporation) Hidden
NVIDIA LED Visualizer 1.0 (Version: 1.0 - NVIDIA Corporation) Hidden
NVIDIA Network Service (Version: 2.0 - NVIDIA Corporation) Hidden
NVIDIA PhysX (x32 Version: 9.14.0702 - NVIDIA Corporation) Hidden
NVIDIA PhysX System Software 9.14.0702 (HKLM\...\{B2FE1952-0186-46C3-BAEC-A80AA35AC5B8}_Display.PhysX) (Version: 9.14.0702 - NVIDIA Corporation)
NVIDIA ShadowPlay 16.13.42 (Version: 16.13.42 - NVIDIA Corporation) Hidden
NVIDIA Stereoscopic 3D Driver (x32 Version: 7.17.12.6514 - NVIDIA Corporation) Hidden
NVIDIA Update 16.13.42 (Version: 16.13.42 - NVIDIA Corporation) Hidden
NVIDIA Update Core (Version: 16.13.42 - NVIDIA Corporation) Hidden
NVIDIA Virtual Audio 1.2.25 (Version: 1.2.25 - NVIDIA Corporation) Hidden
Open Broadcaster Software (HKLM-x32\...\Open Broadcaster Software) (Version:  - )
Pale Moon 24.7.2 (x86 en-US) (HKLM-x32\...\Pale Moon 24.7.2 (x86 en-US)) (Version: 24.7.2 - Moonchild Productions)
Path of Exile (HKLM-x32\...\Steam App 238960) (Version:  - Grinding Gear Games)
PDF Settings CS5 (x32 Version: 10.0 - Adobe Systems Incorporated) Hidden
Potplayer-64 Bits (HKLM\...\PotPlayer64) (Version:  - Daum Communications Corp.)
puush (HKLM-x32\...\{C3592426-531E-4110-911D-BFECE2CE284B}) (Version: 1.0.0.0 - Dean Herbert)
Python 2.7.8 (HKLM-x32\...\{61121B12-88BD-4261-A6EE-AB32610A56DD}) (Version: 2.7.8150 - Python Software Foundation)
Rainmeter (HKLM-x32\...\Rainmeter) (Version: 3.1 r2290 - )
Realtek Ethernet Controller Driver For Windows 7 (HKLM-x32\...\{8833FFB6-5B0C-4764-81AA-06DFEED9A476}) (Version: 7.23.623.2010 - Realtek)
Realtek High Definition Audio Driver (HKLM-x32\...\{F132AF7F-7BCA-4EDE-8A7C-958108FE7DBC}) (Version: 6.0.1.6167 - Realtek Semiconductor Corp.)
Revo Uninstaller Pro 3.0.7 (HKLM\...\{67579783-0FB7-4F7B-B881-E5BE47C9DBE0}_is1) (Version: 3.0.7 - VS Revo Group, Ltd.)
SHIELD Streaming (Version: 3.1.200 - NVIDIA Corporation) Hidden
SHIELD Wireless Controller Driver (Version: 16.13.42 - NVIDIA Corporation) Hidden
Skype 6.21 (HKLM-x32\...\{24991BA0-F0EE-44AD-9CC8-5EC50AECF6B7}) (Version: 6.21.104 - Skype Technologies S.A.)
Sony Mobile Update Engine (HKLM-x32\...\Update Engine) (Version: 2.14.12.201408250841 - Sony Mobile Communications AB)
Sony PC Companion 2.10.221 (HKLM-x32\...\{F09EF8F2-0976-42C1-8D9D-8DF78337C6E3}) (Version: 2.10.221 - Sony)
Spotify (HKCU\...\Spotify) (Version: 0.9.14.13.gba5645ad - Spotify AB)
Steam (HKLM-x32\...\Steam) (Version:  - Valve Corporation)
TeamSpeak 3 Client (HKLM\...\TeamSpeak 3 Client) (Version: 3.0.14 - TeamSpeak Systems GmbH)
TeraCopy 2.27 (HKLM\...\TeraCopy_is1) (Version:  - Code Sector)
Torchlight II (HKLM-x32\...\Steam App 200710) (Version:  - Runic Games)
Update for Microsoft Office 2010 (KB2494150) (HKLM-x32\...\{90140000-0011-0000-0000-0000000FF1CE}_Office14.PROPLUS_{3FCFD88F-4D13-4F38-8625-ABABEA7F61EA}) (Version:  - Microsoft)
Update for Microsoft Office 2010 (KB2760631) 32-Bit Edition (HKLM-x32\...\{90140000-0011-0000-0000-0000000FF1CE}_Office14.PROPLUS_{35698CB7-AAA2-4577-B505-DBFF504AEF23}) (Version:  - Microsoft)
Update for Microsoft Office 2010 (KB2825640) 32-Bit Edition (HKLM-x32\...\{90140000-0011-0000-0000-0000000FF1CE}_Office14.PROPLUS_{BA610006-2C39-4419-9834-CF61AB24810A}) (Version:  - Microsoft)
Vegas Pro 13.0 (64-bit) (HKLM\...\{D0360940-CCC6-11E3-B9C6-F04DA23A5C58}) (Version: 13.0.310 - Sony)
Windows Live Communications Platform (x32 Version: 16.4.3528.0331 - Microsoft Corporation) Hidden
Windows Live Essentials (HKLM-x32\...\WinLiveSuite) (Version: 16.4.3528.0331 - Microsoft Corporation)
Windows Live Essentials (x32 Version: 16.4.3528.0331 - Microsoft Corporation) Hidden
Windows Live ID Sign-in Assistant (Version: 7.250.4311.0 - Microsoft Corporation) Hidden
Windows Live Installer (x32 Version: 16.4.3528.0331 - Microsoft Corporation) Hidden
Windows Live Mail (x32 Version: 16.4.3528.0331 - Microsoft Corporation) Hidden
Windows Live MIME IFilter (Version: 16.4.3528.0331 - Microsoft Corporation) Hidden
Windows Live Photo Common (x32 Version: 16.4.3528.0331 - Microsoft Corporation) Hidden
Windows Live PIMT Platform (x32 Version: 16.4.3528.0331 - Microsoft Corporation) Hidden
Windows Live SOXE (x32 Version: 16.4.3528.0331 - Microsoft Corporation) Hidden
Windows Live SOXE Definitions (x32 Version: 16.4.3528.0331 - Microsoft Corporation) Hidden
Windows Live UX Platform (x32 Version: 16.4.3528.0331 - Microsoft Corporation) Hidden
Windows Live UX Platform Language Pack (x32 Version: 16.4.3528.0331 - Microsoft Corporation) Hidden
Windows Live Writer (x32 Version: 16.4.3528.0331 - Microsoft Corporation) Hidden
Windows Live Writer Resources (x32 Version: 16.4.3528.0331 - Microsoft Corporation) Hidden
WinRAR 5.10 (64-bit) (HKLM\...\WinRAR archiver) (Version: 5.10.0 - win.rar GmbH)
Xiph.Org Open Codecs 0.85.17777 (HKLM-x32\...\Open Codecs) (Version: 0.85.17777 - Xiph.Org)
 

========================= Memory info: ===================================
Percentage of memory in use: 15%
Total physical RAM: 8174.69 MB
Available physical RAM: 6906.81 MB
Total Pagefile: 16347.56 MB
Available Pagefile: 15128.62 MB
Total Virtual: 4095.88 MB
Available Virtual: 3987.63 MB
 

========================= Partitions: =====================================
1 Drive c: () (Fixed) (Total:119.24 GB) (Free:36.9 GB) NTFS
2 Drive d: () (Fixed) (Total:931.51 GB) (Free:285.34 GB) NTFS
3 Drive e: (GRMCULXFRER_EN_DVD) (CDROM) (Total:3 GB) (Free:0 GB) UDF
 

========================= Users: ========================================
User accounts for \\KIRINHUB
Administrator            Guest                    Kirin                   

**** End of log ****
 
Speccy threw up an error when loading it up. Here is a screenshot of the error:
47a1e3ca25.PNG
 
This is the link to the published snapshot: Link .


Edited by hamluis, 25 November 2014 - 06:07 PM.


#4 hamluis

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Posted 25 November 2014 - 06:21 PM

Thanks :).

 

PSxFin...was this ever successfully installed?  I see a number of errors pointing to it.  Further research cites it as malware.

 

"psxfin.exe is classified as the Trojan horse infection which can target all the windows based system. After it gets itself installed on your computer, it can active itself via adding the registry to the startup items to modify your default computer settings. Therefore, your computer will become vulnerable for other computer virus like Trojan, worms, rouge programs, browser hijacker redirect virus, etc. keep it longer, more malware or spyware will be invited to come to your computer."   Per http://www.exeproblems.com/exe-file-error/psxfin.exe-fix-85589/ :
 

Topic moved to Am I Infected forum.

 

Louis
 



#5 Kirin

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Posted 26 November 2014 - 07:24 AM

psxfin.exe is a Playstation emulator I have been using for about five or so years on various different computers. The errors that show up in the logs were due to my using a real time memory editor to play around in some of my backups, which caused a few crashes. I did not need to install anything to my knowledge, all I did was download a zip file and extract it somewhere. Other users of the software have claimed that it is a false positive per http://psxemulator.proboards.com/thread/3368/virus-alert-psxfin-exe 

 

Thanks for your response, what do you suggest I do next? 



#6 Guest_LighthouseParty_*

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Posted 02 December 2014 - 11:40 AM

Hello there    :welcome:

 

I'm LighthouseParty and I'll be assisting you with your concern today. Let's run a couple of scans to see what could be causing this.
 

:step1: Download MiniToolBox

  1. Click here to download MiniToolBox to your desktop.
  2. Double click MiniToolBox.
  3. Select the following and then press go.
  4. Post the log in your next reply.

Flush DNS

Reset IE Proxy Settings

Reset FF Proxy Settings

List Installed Programs

List Restore Points

 

:step2: Install and run a scan with Malwarebytes Anti-Malware
  1. Click here to download Malwarebytes to your desktop.
  2. Double click mbam-setup-x.x.x.xxxx and follow the on-screen instructions.
  3. On the dashboard, click update now.
  4. After that, click scan now - the scan will now begin.
  5. When the scan's completed, select apply actions - make sure the action is quarantine.
  6. Restart your computer.

How to get the log.

  1. On the dashboard, select the history tab and click application logs.
  2. Select the log which has the time and date of when you did the scan.
  3. Click copy to clipboard and paste it into your reply.

:step3: Download Security Check

  1. Click here to download Security Check to your desktop.
  2. Double click SecurityCheck and follow the on-screen instructions.
  3. A log should open, called checkup.txt.
  4. Please post the contents of it in your next reply.

Navigate to C:\Windows\Minidump and copy the most recent one to your desktop, then zip it up using your choice of program.

Once that's done, head over to http://www.filedropper.com and upload the zipped-up file and provide us with the link.

 

Thanks and good luck!



#7 Kirin

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Posted 02 December 2014 - 07:59 PM

Thanks for the reply! To reiterate what I've said above, I'm unable to get into normal Windows due to a BSOD on bootup, so all of the steps have been done in Safe Mode
 
Here are the results of MiniToolBox:
 
 
 
 

MiniToolBox by Farbar  Version: 21-07-2014
Ran by Kirin (administrator) on 03-12-2014 at 11:48:06
Running from "C:\Users\Kirin\Desktop"
Microsoft Windows 7 Ultimate  Service Pack 1 (X64)
Boot Mode: Network
***************************************************************************
 
========================= Flush DNS: ===================================
 
Windows IP Configuration
 
Successfully flushed the DNS Resolver Cache.
 
"Reset IE Proxy Settings": IE Proxy Settings were reset.
 
 
=========================== Installed Programs ============================
µTorrent (HKCU\...\uTorrent) (Version: 3.4.2.35702 - BitTorrent Inc.)
7-Zip 9.20 (x64 edition) (HKLM\...\{23170F69-40C1-2702-0920-000001000000}) (Version: 9.20.00.0 - Igor Pavlov)
Adobe AIR (HKLM-x32\...\Adobe AIR) (Version: 1.5.3.9120 - Adobe Systems Inc.)
Adobe AIR (x32 Version: 1.5.3.9120 - Adobe Systems Inc.) Hidden
Adobe Community Help (HKLM-x32\...\chc.4875E02D9FB21EE389F73B8D1702B320485DF8CE.1) (Version: 3.0.0.400 - Adobe Systems Incorporated)
Adobe Community Help (x32 Version: 3.0.0 - Adobe Systems Incorporated) Hidden
Adobe Flash Player 15 Plugin (HKLM-x32\...\Adobe Flash Player Plugin) (Version: 15.0.0.223 - Adobe Systems Incorporated)
Adobe Media Player (HKLM-x32\...\com.adobe.amp.4875E02D9FB21EE389F73B8D1702B320485DF8CE.1) (Version: 1.8 - Adobe Systems Incorporated)
Adobe Media Player (x32 Version: 1.8 - Adobe Systems Incorporated) Hidden
Adobe Photoshop CS5 (HKLM-x32\...\{15FEDA5F-141C-4127-8D7E-B962D1742728}) (Version: 12.0 - Adobe Systems Incorporated)
Adobe Reader 9 (HKLM-x32\...\{AC76BA86-7AD7-1033-7B44-A90000000001}) (Version: 9.0.0 - Adobe Systems Incorporated)
AutoHotkey 1.1.15.04 (HKLM\...\AutoHotkey) (Version: 1.1.15.04 - Lexikos)
avast! Free Antivirus (HKLM-x32\...\Avast) (Version: 9.0.2021 - AVAST Software)
Canon MP Navigator EX 1.2 (HKLM-x32\...\MP Navigator EX 1.2) (Version:  - )
Canon My Printer (HKLM-x32\...\CanonMyPrinter) (Version: 3.2.0 - Canon Inc.)
Cheat Engine 6.4 (HKLM-x32\...\Cheat Engine 6.4_is1) (Version:  - Cheat Engine)
Combined Community Codec Pack 2014-04-20 (HKLM-x32\...\Combined Community Codec Pack_is1) (Version: 2014.04.20.0 - CCCP Project)
CutePDF Writer 3.0 (HKLM\...\CutePDF Writer Installation) (Version:  3.0 - Acro Software Inc.)
D3DX10 (x32 Version: 15.4.2368.0902 - Microsoft) Hidden
Definition Update for Microsoft Office 2010 (KB982726) 32-Bit Edition (HKLM-x32\...\{90140000-0011-0000-0000-0000000FF1CE}_Office14.PROPLUS_{650DE870-ECA3-4E63-8D77-778512BE5D4C}) (Version:  - Microsoft)
DomDomSoft Manga Downloader (remove only) (HKLM-x32\...\DomDomSoft Manga Downloader) (Version:  - )
Dropbox (HKCU\...\Dropbox) (Version: 2.10.52 - Dropbox, Inc.)
Dxtory version 2.0.128 (HKLM-x32\...\Dxtory2.0_is1) (Version: 2.0.128 - ExKode Co. Ltd.)
FFmpeg v0.6.2 for Audacity (HKLM-x32\...\FFmpeg for Audacity_is1) (Version:  - )
Firefall (HKLM-x32\...\{CFEF8DB5-B45E-4b05-90BE-D02AA6F45354}) (Version:  - Red 5 Studios)
Free Video to MP3 Converter version 5.0.45.716 (HKLM-x32\...\Free Video to MP3 Converter_is1) (Version: 5.0.45.716 - DVDVideoSoft Ltd.)
Google Chrome (HKLM-x32\...\Google Chrome) (Version: 39.0.2171.65 - Google Inc.)
Google Drive (HKLM-x32\...\{C60F3836-333A-4AE2-B526-CFDBA143A9BA}) (Version: 1.18.7821.2489 - Google, Inc.)
Google Update Helper (x32 Version: 1.3.25.11 - Google Inc.) Hidden
Guild Wars 2 (HKLM-x32\...\Guild Wars 2) (Version:  - NCsoft Corporation, Ltd.)
ImgBurn (HKLM-x32\...\ImgBurn) (Version: 2.5.8.0 - LIGHTNING UK!)
Intel® Management Engine Components (HKLM-x32\...\{65153EA5-8B6E-43B6-857B-C6E4FC25798A}) (Version: 7.0.0.1118 - Intel Corporation)
Java 7 Update 71 (64-bit) (HKLM\...\{26A24AE4-039D-4CA4-87B4-2F06417071FF}) (Version: 7.0.710 - Oracle)
Java 7 Update 71 (HKLM-x32\...\{26A24AE4-039D-4CA4-87B4-2F03217071FF}) (Version: 7.0.710 - Oracle)
Java Auto Updater (x32 Version: 2.8.25.18 - Oracle Corporation) Hidden
JDownloader 2 (HKLM\...\jdownloader2) (Version: 2.0 - AppWork GmbH)
Junk Mail filter update (x32 Version: 16.4.3528.0331 - Microsoft Corporation) Hidden
KakaoTalk (HKLM-x32\...\KakaoTalk) (Version: 2.0.2.722 - Kakao)
Lagarith Lossless Codec (1.3.27) (HKLM-x32\...\{F59AC46C-10C3-4023-882C-4212A92283B3}_is1) (Version:  - )
League of Legends (HKLM-x32\...\League of Legends 3.0.1) (Version: 3.0.1 - Riot Games)
League of Legends (x32 Version: 3.0.1 - Riot Games) Hidden
Malwarebytes Anti-Malware version 2.0.3.1025 (HKLM-x32\...\Malwarebytes Anti-Malware_is1) (Version: 2.0.3.1025 - Malwarebytes Corporation)
MEGAsync 1.0.22 (HKLM-x32\...\MEGAsync) (Version: 1.0.22 - Mega Limited)
Microsoft .NET Framework 4.5.1 (HKLM\...\{92FB6C44-E685-45AD-9B20-CADF4CABA132} - 1033) (Version: 4.5.50938 - Microsoft Corporation)
Microsoft .NET Framework 4.5.1 (Version: 4.5.50938 - Microsoft Corporation) Hidden
Microsoft Application Error Reporting (Version: 12.0.6015.5000 - Microsoft Corporation) Hidden
Microsoft ASP.NET MVC 4 Runtime (HKLM-x32\...\{3FE312D5-B862-40CE-8E4E-A6D8ABF62736}) (Version: 4.0.40804.0 - Microsoft Corporation)
Microsoft Corporation (Version: 9.1.0.0 - Microsoft Corporation) Hidden
Microsoft Corporation (x32 Version: 9.1.0.0 - Microsoft Corporation) Hidden
Microsoft LifeCam (HKLM\...\{6965A8D2-465D-4F98-9FAA-0E9E2348F329}) (Version: 3.22.270.0 - Microsoft Corporation)
Microsoft Office Access MUI (English) 2010 (x32 Version: 14.0.4734.1000 - Microsoft Corporation) Hidden
Microsoft Office Access Setup Metadata MUI (English) 2010 (x32 Version: 14.0.4734.1000 - Microsoft Corporation) Hidden
Microsoft Office Excel MUI (English) 2010 (x32 Version: 14.0.4734.1000 - Microsoft Corporation) Hidden
Microsoft Office Groove MUI (English) 2010 (x32 Version: 14.0.4734.1000 - Microsoft Corporation) Hidden
Microsoft Office InfoPath MUI (English) 2010 (x32 Version: 14.0.4734.1000 - Microsoft Corporation) Hidden
Microsoft Office Office 64-bit Components 2010 (Version: 14.0.4734.1000 - Microsoft Corporation) Hidden
Microsoft Office OneNote MUI (English) 2010 (x32 Version: 14.0.4734.1000 - Microsoft Corporation) Hidden
Microsoft Office Outlook MUI (English) 2010 (x32 Version: 14.0.4734.1000 - Microsoft Corporation) Hidden
Microsoft Office PowerPoint MUI (English) 2010 (x32 Version: 14.0.4734.1000 - Microsoft Corporation) Hidden
Microsoft Office Professional Plus 2010 (HKLM-x32\...\Office14.PROPLUS) (Version: 14.0.4734.1000 - Microsoft Corporation)
Microsoft Office Professional Plus 2010 (x32 Version: 14.0.4734.1000 - Microsoft Corporation) Hidden
Microsoft Office Proof (English) 2010 (x32 Version: 14.0.4734.1000 - Microsoft Corporation) Hidden
Microsoft Office Proof (French) 2010 (x32 Version: 14.0.4734.1000 - Microsoft Corporation) Hidden
Microsoft Office Proof (Spanish) 2010 (x32 Version: 14.0.4734.1000 - Microsoft Corporation) Hidden
Microsoft Office Proofing (English) 2010 (x32 Version: 14.0.4734.1000 - Microsoft Corporation) Hidden
Microsoft Office Publisher MUI (English) 2010 (x32 Version: 14.0.4734.1000 - Microsoft Corporation) Hidden
Microsoft Office Shared 64-bit MUI (English) 2010 (Version: 14.0.4734.1000 - Microsoft Corporation) Hidden
Microsoft Office Shared 64-bit Setup Metadata MUI (English) 2010 (Version: 14.0.4734.1000 - Microsoft Corporation) Hidden
Microsoft Office Shared MUI (English) 2010 (x32 Version: 14.0.4734.1000 - Microsoft Corporation) Hidden
Microsoft Office Shared Setup Metadata MUI (English) 2010 (x32 Version: 14.0.4734.1000 - Microsoft Corporation) Hidden
Microsoft Office Word MUI (English) 2010 (x32 Version: 14.0.4734.1000 - Microsoft Corporation) Hidden
Microsoft OneDrive (HKCU\...\OneDriveSetup.exe) (Version: 17.0.4035.0328 - Microsoft Corporation)
Microsoft Security Client (Version: 4.6.0305.0 - Microsoft Corporation) Hidden
Microsoft Security Essentials (HKLM\...\Microsoft Security Client) (Version: 4.6.305.0 - Microsoft Corporation)
Microsoft Silverlight (HKLM\...\{89F4137D-6C26-4A84-BDB8-2E5A4BB71E00}) (Version: 5.1.30514.0 - Microsoft Corporation)
Microsoft Visual C++ 2005 Redistributable (HKLM-x32\...\{710f4c1c-cc18-4c49-8cbf-51240c89a1a2}) (Version: 8.0.61001 - Microsoft Corporation)
Microsoft Visual C++ 2005 Redistributable (HKLM-x32\...\{837b34e3-7c30-493c-8f6a-2b0f04e2912c}) (Version: 8.0.59193 - Microsoft Corporation)
Microsoft Visual C++ 2005 Redistributable (x64) (HKLM\...\{6ce5bae9-d3ca-4b99-891a-1dc6c118a5fc}) (Version: 8.0.59192 - Microsoft Corporation)
Microsoft Visual C++ 2005 Redistributable (x64) (HKLM\...\{ad8a2fa1-06e7-4b0d-927d-6e54b3d31028}) (Version: 8.0.61000 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.17 (HKLM\...\{8220EEFE-38CD-377E-8595-13398D740ACE}) (Version: 9.0.30729 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.6161 (HKLM\...\{5FCE6D76-F5DC-37AB-B2B8-22AB8CEDB1D4}) (Version: 9.0.30729.6161 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17 (HKLM-x32\...\{9A25302D-30C0-39D9-BD6F-21E6EC160475}) (Version: 9.0.30729 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161 (HKLM-x32\...\{9BE518E6-ECC6-35A9-88E4-87755C07200F}) (Version: 9.0.30729.6161 - Microsoft Corporation)
Microsoft Visual C++ 2010  x64 Redistributable - 10.0.40219 (HKLM\...\{1D8E6291-B0D5-35EC-8441-6616F567A0F7}) (Version: 10.0.40219 - Microsoft Corporation)
Microsoft Visual C++ 2010  x86 Redistributable - 10.0.40219 (HKLM-x32\...\{F0C3E5D1-1ADE-321E-8167-68EF0DE699A5}) (Version: 10.0.40219 - Microsoft Corporation)
Microsoft Visual C++ 2012 Redistributable (x64) - 11.0.61030 (HKLM-x32\...\{ca67548a-5ebe-413a-b50c-4b9ceb6d66c6}) (Version: 11.0.61030.0 - Microsoft Corporation)
Microsoft Visual C++ 2012 x64 Additional Runtime - 11.0.61030 (Version: 11.0.61030 - Microsoft Corporation) Hidden
Microsoft Visual C++ 2012 x64 Minimum Runtime - 11.0.61030 (Version: 11.0.61030 - Microsoft Corporation) Hidden
Microsoft Visual C++ 2013 Redistributable (x64) - 12.0.21005 (HKLM-x32\...\{7f51bdb9-ee21-49ee-94d6-90afc321780e}) (Version: 12.0.21005.1 - Microsoft Corporation)
Microsoft Visual C++ 2013 x64 Additional Runtime - 12.0.21005 (Version: 12.0.21005 - Microsoft Corporation) Hidden
Microsoft Visual C++ 2013 x64 Minimum Runtime - 12.0.21005 (Version: 12.0.21005 - Microsoft Corporation) Hidden
Microsoft_VC80_ATL_x86 (x32 Version: 8.0.50727.4053 - Adobe) Hidden
Microsoft_VC80_ATL_x86_x64 (Version: 8.0.50727.4053 - Adobe) Hidden
Microsoft_VC80_CRT_x86 (x32 Version: 8.0.50727.4053 - Adobe) Hidden
Microsoft_VC80_CRT_x86_x64 (Version: 8.0.50727.4053 - Adobe) Hidden
Microsoft_VC80_MFC_x86 (x32 Version: 8.0.50727.4053 - Adobe) Hidden
Microsoft_VC80_MFC_x86_x64 (Version: 8.0.50727.4053 - Adobe) Hidden
Microsoft_VC80_MFCLOC_x86 (x32 Version: 8.0.50727.4053 - Adobe) Hidden
Microsoft_VC80_MFCLOC_x86_x64 (Version: 80.50727.4053 - Adobe) Hidden
Microsoft_VC90_ATL_x86 (x32 Version: 1.00.0000 - Adobe) Hidden
Microsoft_VC90_ATL_x86_x64 (Version: 1.00.0000 - Adobe) Hidden
Microsoft_VC90_CRT_x86 (x32 Version: 1.00.0000 - Adobe) Hidden
Microsoft_VC90_CRT_x86_x64 (Version: 1.00.0000 - Adobe) Hidden
Microsoft_VC90_MFC_x86 (x32 Version: 1.00.0000 - Adobe) Hidden
Microsoft_VC90_MFC_x86_x64 (Version: 1.00.0000 - Adobe) Hidden
Mount&Blade Warband (HKLM-x32\...\Mount&Blade Warband) (Version:  - )
MSVCRT (x32 Version: 15.4.2862.0708 - Microsoft) Hidden
MSVCRT Redists (Version: 1.0 - Sony Creative Software Inc.) Hidden
MSVCRT_amd64 (x32 Version: 15.4.2862.0708 - Microsoft) Hidden
MSVCRT110 (x32 Version: 16.4.1108.0727 - Microsoft) Hidden
MSVCRT110_amd64 (Version: 16.4.1109.0912 - Microsoft) Hidden
Notepad++ (HKLM-x32\...\Notepad++) (Version: 6.6.9 - Notepad++ Team)
NVIDIA 3D Vision Controller Driver 344.11 (HKLM\...\{B2FE1952-0186-46C3-BAEC-A80AA35AC5B8}_Display.NVIRUSB) (Version: 344.11 - NVIDIA Corporation)
NVIDIA 3D Vision Driver 344.11 (HKLM\...\{B2FE1952-0186-46C3-BAEC-A80AA35AC5B8}_Display.3DVision) (Version: 344.11 - NVIDIA Corporation)
NVIDIA Control Panel 344.11 (Version: 344.11 - NVIDIA Corporation) Hidden
NVIDIA GeForce Experience 2.1.2 (HKLM\...\{B2FE1952-0186-46C3-BAEC-A80AA35AC5B8}_Display.GFExperience) (Version: 2.1.2 - NVIDIA Corporation)
NVIDIA GeForce Experience Service (Version: 16.13.42 - NVIDIA Corporation) Hidden
NVIDIA Graphics Driver 344.11 (HKLM\...\{B2FE1952-0186-46C3-BAEC-A80AA35AC5B8}_Display.Driver) (Version: 344.11 - NVIDIA Corporation)
NVIDIA HD Audio Driver 1.3.32.1 (HKLM\...\{B2FE1952-0186-46C3-BAEC-A80AA35AC5B8}_HDAudio.Driver) (Version: 1.3.32.1 - NVIDIA Corporation)
NVIDIA Install Application (Version: 2.1002.162.1274 - NVIDIA Corporation) Hidden
NVIDIA LED Visualizer 1.0 (Version: 1.0 - NVIDIA Corporation) Hidden
NVIDIA Network Service (Version: 2.0 - NVIDIA Corporation) Hidden
NVIDIA PhysX (x32 Version: 9.14.0702 - NVIDIA Corporation) Hidden
NVIDIA PhysX System Software 9.14.0702 (HKLM\...\{B2FE1952-0186-46C3-BAEC-A80AA35AC5B8}_Display.PhysX) (Version: 9.14.0702 - NVIDIA Corporation)
NVIDIA ShadowPlay 16.13.42 (Version: 16.13.42 - NVIDIA Corporation) Hidden
NVIDIA Stereoscopic 3D Driver (x32 Version: 7.17.12.6514 - NVIDIA Corporation) Hidden
NVIDIA Update 16.13.42 (Version: 16.13.42 - NVIDIA Corporation) Hidden
NVIDIA Update Core (Version: 16.13.42 - NVIDIA Corporation) Hidden
NVIDIA Virtual Audio 1.2.25 (Version: 1.2.25 - NVIDIA Corporation) Hidden
Open Broadcaster Software (HKLM-x32\...\Open Broadcaster Software) (Version:  - )
Pale Moon 24.7.2 (x86 en-US) (HKLM-x32\...\Pale Moon 24.7.2 (x86 en-US)) (Version: 24.7.2 - Moonchild Productions)
Path of Exile (HKLM-x32\...\Steam App 238960) (Version:  - Grinding Gear Games)
PDF Settings CS5 (x32 Version: 10.0 - Adobe Systems Incorporated) Hidden
Potplayer-64 Bits (HKLM\...\PotPlayer64) (Version:  - Daum Communications Corp.)
puush (HKLM-x32\...\{C3592426-531E-4110-911D-BFECE2CE284B}) (Version: 1.0.0.0 - Dean Herbert)
Python 2.7.8 (HKLM-x32\...\{61121B12-88BD-4261-A6EE-AB32610A56DD}) (Version: 2.7.8150 - Python Software Foundation)
Rainmeter (HKLM-x32\...\Rainmeter) (Version: 3.1 r2290 - )
Realtek Ethernet Controller Driver For Windows 7 (HKLM-x32\...\{8833FFB6-5B0C-4764-81AA-06DFEED9A476}) (Version: 7.23.623.2010 - Realtek)
Realtek High Definition Audio Driver (HKLM-x32\...\{F132AF7F-7BCA-4EDE-8A7C-958108FE7DBC}) (Version: 6.0.1.6167 - Realtek Semiconductor Corp.)
Revo Uninstaller Pro 3.0.7 (HKLM\...\{67579783-0FB7-4F7B-B881-E5BE47C9DBE0}_is1) (Version: 3.0.7 - VS Revo Group, Ltd.)
SHIELD Streaming (Version: 3.1.200 - NVIDIA Corporation) Hidden
SHIELD Wireless Controller Driver (Version: 16.13.42 - NVIDIA Corporation) Hidden
Skype 6.21 (HKLM-x32\...\{24991BA0-F0EE-44AD-9CC8-5EC50AECF6B7}) (Version: 6.21.104 - Skype Technologies S.A.)
Sony Mobile Update Engine (HKLM-x32\...\Update Engine) (Version: 2.14.12.201408250841 - Sony Mobile Communications AB)
Sony PC Companion 2.10.221 (HKLM-x32\...\{F09EF8F2-0976-42C1-8D9D-8DF78337C6E3}) (Version: 2.10.221 - Sony)
Spotify (HKCU\...\Spotify) (Version: 0.9.14.13.gba5645ad - Spotify AB)
Steam (HKLM-x32\...\Steam) (Version:  - Valve Corporation)
TeamSpeak 3 Client (HKLM\...\TeamSpeak 3 Client) (Version: 3.0.14 - TeamSpeak Systems GmbH)
TeraCopy 2.27 (HKLM\...\TeraCopy_is1) (Version:  - Code Sector)
Torchlight II (HKLM-x32\...\Steam App 200710) (Version:  - Runic Games)
Update for Microsoft Office 2010 (KB2494150) (HKLM-x32\...\{90140000-0011-0000-0000-0000000FF1CE}_Office14.PROPLUS_{3FCFD88F-4D13-4F38-8625-ABABEA7F61EA}) (Version:  - Microsoft)
Update for Microsoft Office 2010 (KB2760631) 32-Bit Edition (HKLM-x32\...\{90140000-0011-0000-0000-0000000FF1CE}_Office14.PROPLUS_{35698CB7-AAA2-4577-B505-DBFF504AEF23}) (Version:  - Microsoft)
Update for Microsoft Office 2010 (KB2825640) 32-Bit Edition (HKLM-x32\...\{90140000-0011-0000-0000-0000000FF1CE}_Office14.PROPLUS_{BA610006-2C39-4419-9834-CF61AB24810A}) (Version:  - Microsoft)
Vegas Pro 13.0 (64-bit) (HKLM\...\{D0360940-CCC6-11E3-B9C6-F04DA23A5C58}) (Version: 13.0.310 - Sony)
Windows Live Communications Platform (x32 Version: 16.4.3528.0331 - Microsoft Corporation) Hidden
Windows Live Essentials (HKLM-x32\...\WinLiveSuite) (Version: 16.4.3528.0331 - Microsoft Corporation)
Windows Live Essentials (x32 Version: 16.4.3528.0331 - Microsoft Corporation) Hidden
Windows Live ID Sign-in Assistant (Version: 7.250.4311.0 - Microsoft Corporation) Hidden
Windows Live Installer (x32 Version: 16.4.3528.0331 - Microsoft Corporation) Hidden
Windows Live Mail (x32 Version: 16.4.3528.0331 - Microsoft Corporation) Hidden
Windows Live MIME IFilter (Version: 16.4.3528.0331 - Microsoft Corporation) Hidden
Windows Live Photo Common (x32 Version: 16.4.3528.0331 - Microsoft Corporation) Hidden
Windows Live PIMT Platform (x32 Version: 16.4.3528.0331 - Microsoft Corporation) Hidden
Windows Live SOXE (x32 Version: 16.4.3528.0331 - Microsoft Corporation) Hidden
Windows Live SOXE Definitions (x32 Version: 16.4.3528.0331 - Microsoft Corporation) Hidden
Windows Live UX Platform (x32 Version: 16.4.3528.0331 - Microsoft Corporation) Hidden
Windows Live UX Platform Language Pack (x32 Version: 16.4.3528.0331 - Microsoft Corporation) Hidden
Windows Live Writer (x32 Version: 16.4.3528.0331 - Microsoft Corporation) Hidden
Windows Live Writer Resources (x32 Version: 16.4.3528.0331 - Microsoft Corporation) Hidden
WinRAR 5.10 (64-bit) (HKLM\...\WinRAR archiver) (Version: 5.10.0 - win.rar GmbH)
Xiph.Org Open Codecs 0.85.17777 (HKLM-x32\...\Open Codecs) (Version: 0.85.17777 - Xiph.Org)
========================= Restore Points ==================================
 
22-11-2014 20:48:21 Windows Update
24-11-2014 04:57:32 Windows Update
24-11-2014 05:20:25 Windows Update
24-11-2014 05:30:09 Windows Update
 
**** End of log ****



 
Here are the results of Malwarebytes: 
 
 
 

Malwarebytes Anti-Malware


www.malwarebytes.org
 
Scan Date: 3/12/2014
Scan Time: 11:49:05 AM
Logfile: 
Administrator: Yes
 
Version: 2.00.3.1025
Malware Database: v2014.12.02.10
Rootkit Database: v2014.12.02.02
License: Premium
Malware Protection: Disabled
Malicious Website Protection: Disabled
Self-protection: Disabled
 
OS: Windows 7 Service Pack 1
CPU: x64
File System: NTFS
User: Kirin
 
Scan Type: Threat Scan
Result: Completed
Objects Scanned: 362845
Time Elapsed: 5 min, 12 sec
 
Memory: Enabled
Startup: Enabled
Filesystem: Enabled
Archives: Enabled
Rootkits: Disabled
Heuristics: Enabled
PUP: Enabled
PUM: Enabled
 
Processes: 0
(No malicious items detected)
 
Modules: 0
(No malicious items detected)
 
Registry Keys: 0
(No malicious items detected)
 
Registry Values: 0
(No malicious items detected)
 
Registry Data: 0
(No malicious items detected)
 
Folders: 0
(No malicious items detected)
 
Files: 0
(No malicious items detected)
 
Physical Sectors: 0
(No malicious items detected)
 
 
(end)


 
Here are the results of SecurityCheck:

 
 
 

Results of screen317's Security Check version 0.99.91


 Windows 7 Service Pack 1 x64 (UAC is enabled)  
 Internet Explorer 11  
``````````````Antivirus/Firewall Check:``````````````
 Windows Security Center service is not running! This report may not be accurate!
 Windows Firewall Enabled!  
Microsoft Security Essentials   
avast! Antivirus                
 Antivirus up to date!   
`````````Anti-malware/Other Utilities Check:`````````
 Malwarebytes Anti-Malware version 2.0.3.1025  
 Java 7 Update 71  
 Adobe Flash Player 15.0.0.223  
 Adobe Reader 9 Adobe Reader out of Date!
 Google Chrome 38.0.2125.111 Google Chrome out of date!
````````Process Check: objlist.exe by Laurent````````
 Microsoft Security Essentials MSMpEng.exe 
 Malwarebytes Anti-Malware mbam.exe  
`````````````````System Health check`````````````````
 Total Fragmentation on Drive C:  
````````````````````End of Log``````````````````````


Here is the link to the Minidump files (There were two made on the same day with similar names, so I zipped them both up): Link

I would also like to mention that the green horizontal lines are still present on my computer even after being shut down for over three days. I'm starting to believe that it's more of a hardware problem, rather than being infected, but I will still follow the instructions here. 
 
Once again, thanks for the reply!

Edited by Kirin, 02 December 2014 - 08:08 PM.


#8 Guest_LighthouseParty_*

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Posted 03 December 2014 - 10:37 AM

Hello there,

 

:step1: Uninstall some programs

 

There's currently some programs on your PC that we need to remove, for the time-being at least. Click the start menu, type in Programs and Features and click Programs and Features. Navigate to each of the following below one-by-one and click uninstall:

  • µTorrent
  • Java 7 Update 21
  • Java Auto Updater

After that, to ensure Java is completely removed off your system, download JavaRa from here and once opened it, select 'remove JRE'. Adobe Reader is currently outdated click here for instructions on how to update it. Google Chrome is also currently outdated, click here for instructions on how to update it. 

 

:step2: I've noticed you're using Microsoft Security Essentials and Avast Internet Security. It's not reccomended to have more than one antivirus, so please either disable Microsoft Security Essentials or remove Avast.

 

:step3: Download and run AdwCleaner

  1. Click here to download AdwCleaner to your desktop.
  2. Double click adwcleaner_x.xxx.exe. If prompted, click I agree.
  3. Click scan. When it's finished, select clean.
  4. Allow AdwCleaner to restart your computer.
  5. Once you've restarted, a log should appear. Please post this in your next reply.

Edited by LighthouseParty, 03 December 2014 - 10:38 AM.


#9 Kirbyofdeath

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Posted 03 December 2014 - 12:03 PM

Spoiler

 

If you can, try updating your Display Driver.



#10 Kirin

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Posted 04 December 2014 - 07:57 AM

Working over the next few days, will be able to update on Monday. Sorry for any delays. I'll edit this post with the required information if no one posts after me, or in a new post if someone does post. 



#11 Guest_LighthouseParty_*

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Posted 04 December 2014 - 11:14 AM

Thanks for notifying me.

 

It would be great if you could post the logs in a new reply, so I get notified about it.



#12 boopme

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Posted 04 December 2014 - 09:48 PM

Check your display driver and please run RKill..

Please download Rkill by Grinler and save it to your desktop.
  • Link 1
  • Link 2
    • Double-click on the Rkill desktop icon to run the tool.
    • If using Vista, right-click on it and Run As Administrator.
    • A black DOS box will briefly flash and then disappear. This is normal and indicates the tool ran successfully.
    • If not, delete the file, then download and use the one provided in Link 2.
    • If it does not work, repeat the process and attempt to use one of the remaining links until the tool runs.
    • If the tool does not run from any of the links provided, please let me know.
  • Do not reboot the computer, you will need to run the application again.

How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#13 Kirin

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Posted 07 December 2014 - 09:44 PM

@Everyone trying to help me: I can only boot into Safe Mode. Trying to boot up Windows normally gives me a Blue Screen of Death. Every single action I do according to instructions from the thread is being done in Safe Mode, from scans to uninstallations. Please take this into account.

@LighthouseParty
uTorrent and Avast have been successfully removed. On trying to remove Java, I get this error messag:

http://puu.sh/dlzNG/6de8ae7c66.png

Java Auto Updater is not listed in the list of programs to remove. Should I still run JavaRa and attempt to remove everything despite not being able to uninstall it?

Adwcleaner has been run successfully, and some entries have shown up. I hit "Clean" and the computer restarted, but no log appeared on logging into Safe Mode.

@Kirbyofdeath
I have already updated my Display Drivers to the latest version prior to this problem (344.11). There is a new driver update (344.75) that came out while I've been having this problem, which I've downloaded and installed.

However, I believe the problem is hardware related, not software related, since I've had problems with my GPU in the past. I don't believe I have any severe form of malware, adware, toolkit, rootkit or similar virus that would cause this problem on my system, as I've looked through most of the logs generated by the programs suggested on this thread and there've been very few results, none by certain programs like Malwarebytes (Then again, I'm running in Safe Mode). I believe the problem can be fixed by replacing my graphics card, but I want a second opinion, hence why I posted on this forum. Mostly because the card I'm going to go for is fairly expensive.

@boopme
The first link worked fine.

Rkill 2.6.8 by Lawrence Abrams (Grinler)
http://www.bleepingcomputer.com/
Copyright 2008-2014 BleepingComputer.com
More Information about Rkill can be found at this link:
http://www.bleepingcomputer.com/forums/topic308364.html

Program started at: 12/08/2014 01:38:02 PM in x64 mode. (Safe Mode)
Windows Version: Windows 7 Ultimate Service Pack 1

Checking for Windows services to stop:

* No malware services found to stop.

Checking for processes to terminate:

* No malware processes found to kill.

Checking Registry for malware related settings:

* No issues found in the Registry.

Resetting .EXE, .COM, & .BAT associations in the Windows Registry.

Performing miscellaneous checks:

* No issues found.

Checking Windows Service Integrity:

* COM+ Event System (EventSystem) is not Running.
Startup Type set to: Automatic

* Security Center (wscsvc) is not Running.
Startup Type set to: Automatic (Delayed Start)

* Windows Update (wuauserv) is not Running.
Startup Type set to: Automatic (Delayed Start)

Searching for Missing Digital Signatures:

* No issues found.

Checking HOSTS File:

* HOSTS file entries found:

127.0.0.1 rad.msn.com
127.0.0.1 live.rads.msn.com
127.0.0.1 ads1.msn.com
127.0.0.1 static.2mdn.net
127.0.0.1 g.msn.com
127.0.0.1 a.ads2.msads.net
127.0.0.1 b.ads2.msads.net
127.0.0.1 ac3.msn.com

Program finished at: 12/08/2014 01:38:07 PM
Execution time: 0 hours(s), 0 minute(s), and 5 seconds(s)


As instructed, I'll leave the computer turned on.

#14 Guest_LighthouseParty_*

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Posted 08 December 2014 - 01:22 PM

Okay - instead of uninstalling Java through Programs and Features, please download JavaRa from here and once opened it, select 'remove JRE'. 

 

Please download CCleaner from here. Once installed, open it and head over to the tools tab and select start-up. In the bottom right hand corner, select save to text file and select a name for it. Open the saved document and post the contents of it into your next reply.

 

Step One:
Download and run Junkware Removal Tool

  • Click here to download Junkware Removal Tool to your desktop.
  • Double click JRT.exe. (Win 7, 8 and Vista users, right-click and select run as admin)
  • Press any key and the scan will begin.
  • At the end, a log will open. Please post this in your next reply.

The AdwCleaner log should be located at C:\AdwCleaner\AdwCleaner[S0].


Edited by LighthouseParty, 08 December 2014 - 01:27 PM.


#15 noknojon

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Posted 09 December 2014 - 11:03 PM

Hello -

Have you just installed a new Hard Drive, as you list 119GB KINGSTON SV100S2128G ATA Device (SSD): = C Drive that is minimal and will cause BSODs

At the same time there is an unused 931GB Seagate ST31000528AS ATA Device (SATA): = Drive D not being used ??

 

 

These are shown in the requested full MiniToolBox and Speccy from Hamluis - There is plenty of RAM available, and not much in program errors, but you have the wrong HDD connected.

Percentage of memory in use: 15%
Total physical RAM: 8174.69 MB
Available physical RAM: 6906.81 MB
Total Pagefile: 16347.56 MB
Available Pagefile: 15128.62 MB
Total Virtual: 4095.88 MB
Available Virtual: 3987.63 MB
  ========================= Partitions: =====================================
1 Drive c: () (Fixed) (Total:119.24 GB) (Free:36.9 GB) NTFS
2 Drive d: () (Fixed) (Total:931.51 GB) (Free:285.34 GB) NTFS
3 Drive e: (GRMCULXFRER_EN_DVD) (CDROM) (Total:3 GB) (Free:0 GB) UDF 

 

 

Was either HDD installed or replaced for a reason since Windows 7 Ultimate 64-bit SP1 is usually Never installed on this size HDD ..............

Computer type: Desktop :Installation Date: 13/06/2014 11:03:40 AM

 

 

I hope that this adds a realistic view on your problem.






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