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vosteran infection


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11 replies to this topic

#1 cheryl g

cheryl g

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Posted 24 November 2014 - 03:30 PM

Hello,

 

My dad's computer has an infection. He is currently running windows 7, Home Premium, SP 1. He accidentally installed some malware that appears to be called Vosteran. Tried to unistall from programs. Tried to use Mbam currently installed on computer. Would not run. Restarted in safe mode and did new install of Mbam. This one worked and did quarantine some items, but infection persists in multiple browsers. Here is the log of Mbam quarantene. Please advise.

 

Malwarebytes Anti-Malware
www.malwarebytes.org
 
Scan Date: 11/24/2014
Scan Time: 1:55:48 PM
Logfile: mon nov 24 mbam.txt
Administrator: Yes
 
Version: 2.00.3.1025
Malware Database: v2014.09.19.05
Rootkit Database: v2014.09.18.01
License: Free
Malware Protection: Disabled
Malicious Website Protection: Disabled
Self-protection: Disabled
 
OS: Windows 7 Service Pack 1
CPU: x64
File System: NTFS
User: Boys
 
Scan Type: Threat Scan
Result: Completed
Objects Scanned: 322320
Time Elapsed: 12 min, 41 sec
 
Memory: Enabled
Startup: Enabled
Filesystem: Enabled
Archives: Enabled
Rootkits: Disabled
Heuristics: Enabled
PUP: Warn
PUM: Enabled
 
Processes: 0
(No malicious items detected)
 
Modules: 0
(No malicious items detected)
 
Registry Keys: 5
PUP.Optional.PCTechHotline.A, HKLM\SYSTEM\CURRENTCONTROLSET\SERVICES\PCTechHotlineSvc, Quarantined, [047d0ae56615d660c122b66842c1b64a], 
PUP.Optional.PCTechHotline.A, HKLM\SOFTWARE\CLASSES\CLSID\{6E30A318-C2A8-4874-9C44-30EB821658BA}, Quarantined, [047d0ae56615d660c122b66842c1b64a], 
PUP.Optional.PCTechHotline.A, HKLM\SOFTWARE\WOW6432NODE\MICROSOFT\WINDOWS\CURRENTVERSION\UNINSTALL\{A0B0DA25-DD15-4739-92A3-62D3424F043A}_is1, Quarantined, [047d0ae56615d660c122b66842c1b64a], 
PUP.Optional.InstallCore.A, HKU\S-1-5-21-3510681372-138612201-4212951575-1000-{ED1FC765-E35E-4C3D-BF15-2C2B11260CE4}-0\SOFTWARE\INSTALLCORE\1I1T1Q1S, Quarantined, [6b1619d67902da5cc0d8cf698a79926e], 
PUP.Optional.InstallCore.A, HKU\S-1-5-21-3510681372-138612201-4212951575-1000-{ED1FC765-E35E-4C3D-BF15-2C2B11260CE4}-0\SOFTWARE\INSTALLCORE, Quarantined, [8ef319d62259a29481774b0334d0de22], 
 
Registry Values: 3
PUP.Optional.PCTechHotline.A, HKLM\SOFTWARE\WOW6432NODE\MICROSOFT\WINDOWS\CURRENTVERSION\RUN|PCTechHotline, "C:\Program Files (x86)\PCTechHotline\PCTechHotline.exe" /STARTUP, Quarantined, [047d0ae56615d660c122b66842c1b64a]
PUP.Optional.MindSpark, HKLM\SOFTWARE\WOW6432NODE\MICROSOFT\WINDOWS\CURRENTVERSION\RUN|BringMeSports_1c Browser Plugin Loader 64, C:\Program Files (x86)\BringMeSports_1c\bar\1.bin\1cbrmon64.exe, Quarantined, [0e731ed14239a09673a6f977b64e8b75]
PUP.Optional.InstallCore.A, HKU\S-1-5-21-3510681372-138612201-4212951575-1000-{ED1FC765-E35E-4C3D-BF15-2C2B11260CE4}-0\SOFTWARE\INSTALLCORE|tb, 0P1C2R1R1D0W0O0R1I1M, Quarantined, [8ef319d62259a29481774b0334d0de22]
 
Registry Data: 0
(No malicious items detected)
 
Folders: 2
PUP.Optional.PCTechHotline.A, C:\Program Files (x86)\PCTechHotline, Quarantined, [047d0ae56615d660c122b66842c1b64a], 
PUP.Optional.PCTechHotline.A, C:\Program Files (x86)\PCTechHotline\Update, Quarantined, [047d0ae56615d660c122b66842c1b64a], 
 
Files: 11
PUP.Optional.PCTechHotline.A, C:\Program Files (x86)\PCTechHotline\PCTHdesk.dll, Quarantined, [047d0ae56615d660c122b66842c1b64a], 
PUP.Optional.PCTechHotline.A, C:\Program Files (x86)\PCTechHotline\PCTechHotline.exe, Quarantined, [047d0ae56615d660c122b66842c1b64a], 
PUP.Optional.PCTechHotline.A, C:\Program Files (x86)\PCTechHotline\PCTechHotlineSvc.exe, Quarantined, [047d0ae56615d660c122b66842c1b64a], 
PUP.Optional.PCTechHotline.A, C:\Program Files (x86)\PCTechHotline\PCTHdesk.64.dll, Quarantined, [047d0ae56615d660c122b66842c1b64a], 
PUP.Optional.PCTechHotline.A, C:\Program Files (x86)\PCTechHotline\PCTHHook.dll, Quarantined, [047d0ae56615d660c122b66842c1b64a], 
PUP.Optional.PCTechHotline.A, C:\Program Files (x86)\PCTechHotline\PCTHHook.exe, Quarantined, [047d0ae56615d660c122b66842c1b64a], 
PUP.Optional.PCTechHotline.A, C:\Program Files (x86)\PCTechHotline\PCTHHook64.dll, Quarantined, [047d0ae56615d660c122b66842c1b64a], 
PUP.Optional.PCTechHotline.A, C:\Program Files (x86)\PCTechHotline\PCTHHook64.exe, Quarantined, [047d0ae56615d660c122b66842c1b64a], 
PUP.Optional.PCTechHotline.A, C:\Program Files (x86)\PCTechHotline\unins000.dat, Quarantined, [047d0ae56615d660c122b66842c1b64a], 
PUP.Optional.PCTechHotline.A, C:\Program Files (x86)\PCTechHotline\unins000.exe, Quarantined, [047d0ae56615d660c122b66842c1b64a], 
PUP.Optional.PCTechHotline.A, C:\Program Files (x86)\PCTechHotline\unins000.msg, Quarantined, [047d0ae56615d660c122b66842c1b64a], 
 
Physical Sectors: 0

 

Thanks, Cheryl



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#2 Broni

Broni

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Posted 24 November 2014 - 07:38 PM

p22002970.gif Download Security Check from here or here and save it to your Desktop.

  • Double-click SecurityCheck.exe
  • Follow the onscreen instructions inside of the black box.
  • A Notepad document should open automatically called checkup.txt; please post the contents of that document.

NOTE 1. If one of your security applications (e.g., third-party firewall) requests permission to allow DIG.EXE access the Internet, allow it to do so.
NOTE 2. SecurityCheck may produce some false warning(s), so leave the results reading to me.
NOTE 3. If you receive UNSUPPORTED OPERATING SYSTEM! ABORTED! message restart computer and Security Check should run

p22002970.gif Please download Farbar Service Scanner (FSS) and run it on the computer with the issue.
  • Make sure the following options are checked:
    • Internet Services
    • Windows Firewall
    • System Restore
    • Security Center/Action Center
    • Windows Update
    • Windows Defender
    • Other Services
  • Press "Scan".
  • It will create a log (FSS.txt) in the same directory the tool is run.
  • Please copy and paste the log to your reply.


p22002970.gif Please download MiniToolBox and run it.

Checkmark following boxes:
  • Report IE Proxy Settings
  • Report FF Proxy Settings
  • List content of Hosts
  • List IP configuration
  • List Winsock Entries
  • List last 10 Event Viewer log
  • List Installed Programs
  • List Devices (do NOT change any settings here)
  • List Users, Partitions and Memory size
  • List Restore Points

Click Go and post the result.

p22002970.gifDownload 51a5f31352b88-icon_MBAR.pngMalwarebytes Anti-Rootkit to your desktop.
  • Warning! Malwarebytes Anti-Rootkit needs to be run from an account with administrator rights.
  • Double click on downloaded file. OK self extracting prompt.
  • MBAR will start. Click "Next" to continue.
  • Click in the following screen "Update" to obtain the latest malware definitions.
  • Once the update is complete select "Next" and click "Scan".
  • When the scan is finished and no malware has been found select "Exit".
  • If malware was detected, make sure to check all the items and click "Cleanup". Reboot your computer.
  • Open the MBAR folder located on your Desktop and paste the content of the following files in your next reply:
  • "mbar-log-{date} (xx-xx-xx).txt"
  • "system-log.txt"


NOTE. If you see This version requires you to completely exit the Anti Malware application message right click on the Malwarebytes Anti-Malware icon in the system tray and click on Exit.

p22002970.gif Please download Rkill (courtesy of BleepingComputer.com) to your desktop.
There are 2 different versions. If one of them won't run then download and try to run the other one.
You only need to get one of these to run, not all of them. You may get warnings from your antivirus about this tool, ignore them or shutdown your antivirus.

rKill.exe: http://www.bleepingcomputer.com/download/rkill/dl/10/
iExplore.exe (renamed rKill.exe): http://www.bleepingcomputer.com/download/rkill/dl/11/

  • Double-click on the Rkill desktop icon to run the tool.
  • If using Vista or Windows 7 right-click on it and choose Run As Administrator.
  • A black DOS box will briefly flash and then disappear. This is normal and indicates the tool ran successfully.
  • If not, delete the file, then download and use the one provided in Link 2.
  • Do not reboot until instructed.
  • If the tool does not run from any of the links provided, please let me know.


If normal mode still doesn't work, run the tool from safe mode.

When the scan is done Notepad will open with rKill log.
Post it in your next reply.

NOTE. rKill.txt log will also be present on your desktop.

NOTE Do NOT wrap your logs in "quote" or "code" brackets.
Do NOT use spoilers.
Do NOT edit your reply to post additional logs. Create new reply. I'll not get any email notifications about edits so I won't know you posted something new.


My Website

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#3 cheryl g

cheryl g
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Posted 25 November 2014 - 03:14 PM

Everything seemed to run as expected. Ran all from safe mode. Here are the logs:

 

Results of screen317's Security Check version 0.99.90  

Windows 7 Service Pack 1 x64 (UAC is enabled)  

Internet Explorer 11  

``````````````Antivirus/Firewall Check:``````````````

Windows Security Center service is not running! This report may not be accurate!

Windows Firewall Enabled!  

AVG AntiVirus Free Edition 2014   

Antivirus up to date!   

`````````Anti-malware/Other Utilities Check:`````````

Spyware Clear    

Java 7 Update 60  

Java 8 Update 25  

Java version out of Date!

Adobe Flash Player 15.0.0.223  

Adobe Reader XI  

Google Chrome (38.0.2125.111)

Google Chrome (39.0.2171.65)

Google Chrome (chrome.exe..)

Google Chrome (Dictionaries...)

Google Chrome (master_preferences...)

Google Chrome (wow_helper.exe..)

````````Process Check: objlist.exe by Laurent````````  

`````````````````System Health check`````````````````

Total Fragmentation on Drive C:  

````````````````````End of Log``````````````````````

 

Farbar Service Scanner Version: 21-07-2014

Ran by Boys (administrator) on 25-11-2014 at 12:51:00

Running from "C:\Users\Boys\Downloads"

Microsoft Windows 7 Home Premium  Service Pack 1 (X64)

Boot Mode: Network

****************************************************************

 

Internet Services:

============

 

Connection Status:

==============

Localhost is accessible.

LAN connected.

Google IP is accessible.

Google.com is accessible.

Yahoo.com is accessible.

 

Windows Firewall:

=============

 

Firewall Disabled Policy:

==================

 

System Restore:

============

SDRSVC Service is not running. Checking service configuration:

The start type of SDRSVC service is OK.

The ImagePath of SDRSVC service is OK.

The ServiceDll of SDRSVC service is OK.

 

VSS Service is not running. Checking service configuration:

The start type of VSS service is OK.

The ImagePath of VSS service is OK.

 

System Restore Disabled Policy:

========================

 

Action Center:

============

 

wscsvc Service is not running. Checking service configuration:

The start type of wscsvc service is OK.

The ImagePath of wscsvc service is OK.

The ServiceDll of wscsvc service is OK.

 

Windows Update:

============

wuauserv Service is not running. Checking service configuration:

The start type of wuauserv service is OK.

The ImagePath of wuauserv service is OK.

The ServiceDll of wuauserv service is OK.

 

BITS Service is not running. Checking service configuration:

The start type of BITS service is OK.

The ImagePath of BITS service is OK.

The ServiceDll of BITS service is OK.

 

EventSystem Service is not running. Checking service configuration:

The start type of EventSystem service is OK.

The ImagePath of EventSystem service is OK.

The ServiceDll of EventSystem service is OK.

 

Windows Autoupdate Disabled Policy:

============================

 

Windows Defender:

==============

WinDefend Service is not running. Checking service configuration:

The start type of WinDefend service is set to Demand. The default start type is Auto.

The ImagePath of WinDefend service is OK.

The ServiceDll of WinDefend service is OK.

 

Windows Defender Disabled Policy:

==========================

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows Defender]

"DisableAntiSpyware"=DWORD:1

 

Other Services:

==============

 

File Check:

========

C:\Windows\System32\nsisvc.dll => File is digitally signed

C:\Windows\System32\drivers\nsiproxy.sys => File is digitally signed

C:\Windows\System32\dhcpcore.dll => File is digitally signed

C:\Windows\System32\drivers\afd.sys => File is digitally signed

C:\Windows\System32\drivers\tdx.sys => File is digitally signed

C:\Windows\System32\Drivers\tcpip.sys => File is digitally signed

C:\Windows\System32\dnsrslvr.dll => File is digitally signed

C:\Windows\System32\mpssvc.dll => File is digitally signed

C:\Windows\System32\bfe.dll => File is digitally signed

C:\Windows\System32\drivers\mpsdrv.sys => File is digitally signed

C:\Windows\System32\SDRSVC.dll => File is digitally signed

C:\Windows\System32\vssvc.exe => File is digitally signed

C:\Windows\System32\wscsvc.dll => File is digitally signed

C:\Windows\System32\wbem\WMIsvc.dll => File is digitally signed

C:\Windows\System32\wuaueng.dll => File is digitally signed

C:\Windows\System32\qmgr.dll => File is digitally signed

C:\Windows\System32\es.dll => File is digitally signed

C:\Windows\System32\cryptsvc.dll => File is digitally signed

C:\Program Files\Windows Defender\MpSvc.dll => File is digitally signed

C:\Windows\System32\ipnathlp.dll => File is digitally signed

C:\Windows\System32\iphlpsvc.dll => File is digitally signed

C:\Windows\System32\svchost.exe => File is digitally signed

C:\Windows\System32\rpcss.dll => File is digitally signed

 

**** End of log ****

MiniToolBox by Farbar  Version: 21-07-2014

Ran by Boys (administrator) on 25-11-2014 at 13:07:29

Running from "C:\Users\Boys\Downloads"

Microsoft Windows 7 Home Premium  Service Pack 1 (X64)

Boot Mode: Network

***************************************************************************

 

========================= IE Proxy Settings: ==============================

 

Proxy is not enabled.

No Proxy Server is set.

========================= Hosts content: =================================


 

========================= IP Configuration: ================================

 

Realtek PCIe FE Family Controller = Local Area Connection (Connected)

ARRIS TOUCHSTONE DEVICE = Local Area Connection 2 (Connected)

802.11n Wireless LAN Card = Wireless Network Connection (Media disconnected)

Microsoft Virtual WiFi Miniport Adapter = Wireless Network Connection 2 (Media disconnected)

 

# ----------------------------------

# IPv4 Configuration

# ----------------------------------

pushd interface ipv4

 

reset

set global icmpredirects=enabled

 

popd

# End of IPv4 configuration


 

Windows IP Configuration

 

  Host Name . . . . . . . . . . . . : Boys-HP

  Primary Dns Suffix  . . . . . . . :

  Node Type . . . . . . . . . . . . : Peer-Peer

  IP Routing Enabled. . . . . . . . : No

  WINS Proxy Enabled. . . . . . . . : No

 

Ethernet adapter Local Area Connection 2:

 

  Connection-specific DNS Suffix  . :

  Description . . . . . . . . . . . : ARRIS TOUCHSTONE DEVICE

  Physical Address. . . . . . . . . : 00-15-CF-57-74-15

  DHCP Enabled. . . . . . . . . . . : Yes

  Autoconfiguration Enabled . . . . : Yes

  Link-local IPv6 Address . . . . . : fe80::d0d0:7aba:57da:cdd4%19(Preferred)

  Autoconfiguration IPv4 Address. . : 169.254.205.212(Preferred)

  Subnet Mask . . . . . . . . . . . : 255.255.0.0

  Default Gateway . . . . . . . . . :

  DHCPv6 IAID . . . . . . . . . . . : 687871439

  DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-18-DC-7B-4D-78-AC-C0-C0-D4-0A

  DNS Servers . . . . . . . . . . . : fec0:0:0:ffff::1%1

                                      fec0:0:0:ffff::2%1

                                      fec0:0:0:ffff::3%1

  NetBIOS over Tcpip. . . . . . . . : Enabled

 

Wireless LAN adapter Wireless Network Connection 2:

 

  Media State . . . . . . . . . . . : Media disconnected

  Connection-specific DNS Suffix  . :

  Description . . . . . . . . . . . : Microsoft Virtual WiFi Miniport Adapter

  Physical Address. . . . . . . . . : AC-81-12-69-17-6B

  DHCP Enabled. . . . . . . . . . . : Yes

  Autoconfiguration Enabled . . . . : Yes

 

Wireless LAN adapter Wireless Network Connection:

 

  Media State . . . . . . . . . . . : Media disconnected

  Connection-specific DNS Suffix  . :

  Description . . . . . . . . . . . : 802.11n Wireless LAN Card

  Physical Address. . . . . . . . . : AC-81-12-69-17-6A

  DHCP Enabled. . . . . . . . . . . : Yes

  Autoconfiguration Enabled . . . . : Yes

 

Ethernet adapter Local Area Connection:

 

  Connection-specific DNS Suffix  . :

  Description . . . . . . . . . . . : Realtek PCIe FE Family Controller

  Physical Address. . . . . . . . . : 78-AC-C0-C0-D4-0A

  DHCP Enabled. . . . . . . . . . . : Yes

  Autoconfiguration Enabled . . . . : Yes

  Link-local IPv6 Address . . . . . : fe80::1553:eb66:278d:12aa%10(Preferred)

  IPv4 Address. . . . . . . . . . . : 192.168.1.2(Preferred)

  Subnet Mask . . . . . . . . . . . : 255.255.255.0

  Lease Obtained. . . . . . . . . . : Tuesday, November 25, 2014 12:40:29 PM

  Lease Expires . . . . . . . . . . : Wednesday, November 26, 2014 12:40:28 PM

  Default Gateway . . . . . . . . . : 192.168.1.1

  DHCP Server . . . . . . . . . . . : 192.168.1.1

  DHCPv6 IAID . . . . . . . . . . . : 259566784

  DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-18-DC-7B-4D-78-AC-C0-C0-D4-0A

  DNS Servers . . . . . . . . . . . : 192.168.1.1

  NetBIOS over Tcpip. . . . . . . . : Enabled

 

Tunnel adapter isatap.{6FDB4973-54FB-4C1D-9189-E0485E3579AF}:

 

  Media State . . . . . . . . . . . : Media disconnected

  Connection-specific DNS Suffix  . :

  Description . . . . . . . . . . . : Microsoft ISATAP Adapter #2

  Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0

  DHCP Enabled. . . . . . . . . . . : No

  Autoconfiguration Enabled . . . . : Yes

 

Tunnel adapter isatap.{E230C96D-8C42-4109-AFDC-B74ECE07F347}:

 

  Media State . . . . . . . . . . . : Media disconnected

  Connection-specific DNS Suffix  . :

  Description . . . . . . . . . . . : Microsoft ISATAP Adapter

  Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0

  DHCP Enabled. . . . . . . . . . . : No

  Autoconfiguration Enabled . . . . : Yes

 

Tunnel adapter Local Area Connection* 9:

 

  Media State . . . . . . . . . . . : Media disconnected

  Connection-specific DNS Suffix  . :

  Description . . . . . . . . . . . : Teredo Tunneling Pseudo-Interface

  Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0

  DHCP Enabled. . . . . . . . . . . : No

  Autoconfiguration Enabled . . . . : Yes

 

Tunnel adapter 6TO4 Adapter:

 

  Media State . . . . . . . . . . . : Media disconnected

  Connection-specific DNS Suffix  . :

  Description . . . . . . . . . . . : Microsoft 6to4 Adapter #5

  Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0

  DHCP Enabled. . . . . . . . . . . : No

  Autoconfiguration Enabled . . . . : Yes

 

Tunnel adapter Reusable ISATAP Interface {47A0BA41-65FA-4447-AEA5-D18E73C2427F}:

 

  Media State . . . . . . . . . . . : Media disconnected

  Connection-specific DNS Suffix  . :

  Description . . . . . . . . . . . : Microsoft ISATAP Adapter #4

  Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0

  DHCP Enabled. . . . . . . . . . . : No

  Autoconfiguration Enabled . . . . : Yes

 

Tunnel adapter isatap.{7F50F32D-276C-4797-9419-1F03DF5A3611}:

 

  Media State . . . . . . . . . . . : Media disconnected

  Connection-specific DNS Suffix  . :

  Description . . . . . . . . . . . : Microsoft ISATAP Adapter #3

  Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0

  DHCP Enabled. . . . . . . . . . . : No

  Autoconfiguration Enabled . . . . : Yes

 

Tunnel adapter Reusable Microsoft 6To4 Adapter:

 

  Media State . . . . . . . . . . . : Media disconnected

  Connection-specific DNS Suffix  . :

  Description . . . . . . . . . . . : Microsoft 6to4 Adapter #3

  Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0

  DHCP Enabled. . . . . . . . . . . : No

  Autoconfiguration Enabled . . . . : Yes

 

Tunnel adapter isatap.{A3EAE00A-9F39-4F76-84E5-675351D90BA6}:

 

  Media State . . . . . . . . . . . : Media disconnected

  Connection-specific DNS Suffix  . :

  Description . . . . . . . . . . . : Microsoft ISATAP Adapter #5

  Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0

  DHCP Enabled. . . . . . . . . . . : No

  Autoconfiguration Enabled . . . . : Yes

Server:  UnKnown

Address:  192.168.1.1

 

Name:    google.com

Addresses:  2607:f8b0:4000:809::1000

 173.194.115.3

 173.194.115.6

 173.194.115.9

 173.194.115.5

 173.194.115.0

 173.194.115.14

 173.194.115.2

 173.194.115.1

 173.194.115.4

 173.194.115.7

 173.194.115.8

 

Pinging google.com [74.125.227.162] with 32 bytes of data:

Reply from 74.125.227.162: bytes=32 time=27ms TTL=55

Reply from 74.125.227.162: bytes=32 time=26ms TTL=55

 

Ping statistics for 74.125.227.162:

   Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),

Approximate round trip times in milli-seconds:

   Minimum = 26ms, Maximum = 27ms, Average = 26ms

Server:  UnKnown

Address:  192.168.1.1

 

Name:    yahoo.com

Addresses:  206.190.36.45

 98.138.253.109

 98.139.183.24

 

Pinging yahoo.com [206.190.36.45] with 32 bytes of data:

Reply from 206.190.36.45: bytes=32 time=87ms TTL=51

Reply from 206.190.36.45: bytes=32 time=93ms TTL=51

 

Ping statistics for 206.190.36.45:

   Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),

Approximate round trip times in milli-seconds:

   Minimum = 87ms, Maximum = 93ms, Average = 90ms

 

Pinging 127.0.0.1 with 32 bytes of data:

Reply from 127.0.0.1: bytes=32 time<1ms TTL=128

Reply from 127.0.0.1: bytes=32 time<1ms TTL=128

 

Ping statistics for 127.0.0.1:

   Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),

Approximate round trip times in milli-seconds:

   Minimum = 0ms, Maximum = 0ms, Average = 0ms

===========================================================================

Interface List

19...00 15 cf 57 74 15 ......ARRIS TOUCHSTONE DEVICE

15...ac 81 12 69 17 6b ......Microsoft Virtual WiFi Miniport Adapter

11...ac 81 12 69 17 6a ......802.11n Wireless LAN Card

10...78 ac c0 c0 d4 0a ......Realtek PCIe FE Family Controller

 1...........................Software Loopback Interface 1

23...00 00 00 00 00 00 00 e0 Microsoft ISATAP Adapter #2

13...00 00 00 00 00 00 00 e0 Microsoft ISATAP Adapter

21...00 00 00 00 00 00 00 e0 Teredo Tunneling Pseudo-Interface

17...00 00 00 00 00 00 00 e0 Microsoft 6to4 Adapter #5

25...00 00 00 00 00 00 00 e0 Microsoft ISATAP Adapter #4

22...00 00 00 00 00 00 00 e0 Microsoft ISATAP Adapter #3

16...00 00 00 00 00 00 00 e0 Microsoft 6to4 Adapter #3

24...00 00 00 00 00 00 00 e0 Microsoft ISATAP Adapter #5

===========================================================================

 

IPv4 Route Table

===========================================================================

Active Routes:

Network Destination        Netmask          Gateway       Interface  Metric

         0.0.0.0          0.0.0.0      192.168.1.1      192.168.1.2     20

       127.0.0.0        255.0.0.0         On-link         127.0.0.1    306

       127.0.0.1  255.255.255.255         On-link         127.0.0.1    306

 127.255.255.255  255.255.255.255         On-link         127.0.0.1    306

     169.254.0.0      255.255.0.0         On-link   169.254.205.212    286

 169.254.205.212  255.255.255.255         On-link   169.254.205.212    286

 169.254.255.255  255.255.255.255         On-link   169.254.205.212    286

     192.168.1.0    255.255.255.0         On-link       192.168.1.2    276

     192.168.1.2  255.255.255.255         On-link       192.168.1.2    276

   192.168.1.255  255.255.255.255         On-link       192.168.1.2    276

       224.0.0.0        240.0.0.0         On-link         127.0.0.1    306

       224.0.0.0        240.0.0.0         On-link       192.168.1.2    276

       224.0.0.0        240.0.0.0         On-link   169.254.205.212    286

 255.255.255.255  255.255.255.255         On-link         127.0.0.1    306

 255.255.255.255  255.255.255.255         On-link       192.168.1.2    276

 255.255.255.255  255.255.255.255         On-link   169.254.205.212    286

===========================================================================

Persistent Routes:

 None

 

IPv6 Route Table

===========================================================================

Active Routes:

If Metric Network Destination      Gateway

 1    306 ::1/128                  On-link

10    276 fe80::/64                On-link

19    286 fe80::/64                On-link

10    276 fe80::1553:eb66:278d:12aa/128

                                   On-link

19    286 fe80::d0d0:7aba:57da:cdd4/128

                                   On-link

 1    306 ff00::/8                 On-link

10    276 ff00::/8                 On-link

19    286 ff00::/8                 On-link

===========================================================================

Persistent Routes:

 None

========================= Winsock entries =====================================

 

Catalog5 01 C:\Windows\SysWOW64\NLAapi.dll [52224] (Microsoft Corporation)

Catalog5 02 C:\Windows\SysWOW64\napinsp.dll [52224] (Microsoft Corporation)

Catalog5 03 C:\Windows\SysWOW64\pnrpnsp.dll [65024] (Microsoft Corporation)

Catalog5 04 C:\Windows\SysWOW64\pnrpnsp.dll [65024] (Microsoft Corporation)

Catalog5 05 C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WLIDNSP.DLL [145280] (Microsoft Corp.)

Catalog5 06 C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WLIDNSP.DLL [145280] (Microsoft Corp.)

Catalog5 07 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)

Catalog5 08 C:\Windows\SysWOW64\winrnr.dll [20992] (Microsoft Corporation)

Catalog9 01 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)

Catalog9 02 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)

Catalog9 03 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)

Catalog9 04 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)

Catalog9 05 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)

Catalog9 06 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)

Catalog9 07 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)

Catalog9 08 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)

Catalog9 09 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)

Catalog9 10 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)

x64-Catalog5 01 C:\Windows\System32\NLAapi.dll [70656] (Microsoft Corporation)

x64-Catalog5 02 C:\Windows\System32\napinsp.dll [68096] (Microsoft Corporation)

x64-Catalog5 03 C:\Windows\System32\pnrpnsp.dll [86016] (Microsoft Corporation)

x64-Catalog5 04 C:\Windows\System32\pnrpnsp.dll [86016] (Microsoft Corporation)

x64-Catalog5 05 C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDNSP.DLL [170880] (Microsoft Corp.)

x64-Catalog5 06 C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDNSP.DLL [170880] (Microsoft Corp.)

x64-Catalog5 07 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)

x64-Catalog5 08 C:\Windows\System32\winrnr.dll [28672] (Microsoft Corporation)

x64-Catalog9 01 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)

x64-Catalog9 02 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)

x64-Catalog9 03 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)

x64-Catalog9 04 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)

x64-Catalog9 05 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)

x64-Catalog9 06 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)

x64-Catalog9 07 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)

x64-Catalog9 08 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)

x64-Catalog9 09 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)

x64-Catalog9 10 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)

 

========================= Event log errors: ===============================

 

Application errors:

==================

Error: (11/25/2014 11:43:31 AM) (Source: Application Error) (User: )

Description: Faulting application name: DRIVERSUPPORT.EXE, version: 9.1.4.58, time stamp: 0x546ce276

Faulting module name: KERNELBASE.dll, version: 6.1.7601.18409, time stamp: 0x5315a05a

Exception code: 0xe053534f

Fault offset: 0x000000000000940d

Faulting process id: 0x%9

Faulting application start time: 0xDRIVERSUPPORT.EXE0

Faulting application path: DRIVERSUPPORT.EXE1

Faulting module path: DRIVERSUPPORT.EXE2

Report Id: DRIVERSUPPORT.EXE3

 

Error: (11/25/2014 11:43:19 AM) (Source: Application Error) (User: )

Description: Faulting application name: DRIVERSUPPORT.EXE, version: 9.1.4.58, time stamp: 0x546ce276

Faulting module name: KERNELBASE.dll, version: 6.1.7601.18409, time stamp: 0x5315a05a

Exception code: 0xe053534f

Fault offset: 0x000000000000940d

Faulting process id: 0x%9

Faulting application start time: 0xDRIVERSUPPORT.EXE0

Faulting application path: DRIVERSUPPORT.EXE1

Faulting module path: DRIVERSUPPORT.EXE2

Report Id: DRIVERSUPPORT.EXE3

 

Error: (11/25/2014 10:03:27 AM) (Source: Application Error) (User: )

Description: Faulting application name: DRIVERSUPPORT.EXE, version: 9.1.4.58, time stamp: 0x546ce276

Faulting module name: KERNELBASE.dll, version: 6.1.7601.18409, time stamp: 0x5315a05a

Exception code: 0xe053534f

Fault offset: 0x000000000000940d

Faulting process id: 0x%9

Faulting application start time: 0xDRIVERSUPPORT.EXE0

Faulting application path: DRIVERSUPPORT.EXE1

Faulting module path: DRIVERSUPPORT.EXE2

Report Id: DRIVERSUPPORT.EXE3

 

Error: (11/25/2014 09:58:29 AM) (Source: Application Error) (User: )

Description: Faulting application name: DRIVERSUPPORT.EXE, version: 9.1.4.58, time stamp: 0x546ce276

Faulting module name: KERNELBASE.dll, version: 6.1.7601.18409, time stamp: 0x5315a05a

Exception code: 0xe053534f

Fault offset: 0x000000000000940d

Faulting process id: 0x%9

Faulting application start time: 0xDRIVERSUPPORT.EXE0

Faulting application path: DRIVERSUPPORT.EXE1

Faulting module path: DRIVERSUPPORT.EXE2

Report Id: DRIVERSUPPORT.EXE3

 

Error: (11/24/2014 09:03:19 PM) (Source: Application Error) (User: )

Description: Faulting application name: DRIVERSUPPORT.EXE, version: 9.1.4.58, time stamp: 0x546ce276

Faulting module name: KERNELBASE.dll, version: 6.1.7601.18409, time stamp: 0x5315a05a

Exception code: 0xe053534f

Fault offset: 0x000000000000940d

Faulting process id: 0x%9

Faulting application start time: 0xDRIVERSUPPORT.EXE0

Faulting application path: DRIVERSUPPORT.EXE1

Faulting module path: DRIVERSUPPORT.EXE2

Report Id: DRIVERSUPPORT.EXE3

 

Error: (11/24/2014 09:03:02 PM) (Source: Application Error) (User: )

Description: Faulting application name: DRIVERSUPPORT.EXE, version: 9.1.4.58, time stamp: 0x546ce276

Faulting module name: KERNELBASE.dll, version: 6.1.7601.18409, time stamp: 0x5315a05a

Exception code: 0xe053534f

Fault offset: 0x000000000000940d

Faulting process id: 0x%9

Faulting application start time: 0xDRIVERSUPPORT.EXE0

Faulting application path: DRIVERSUPPORT.EXE1

Faulting module path: DRIVERSUPPORT.EXE2

Report Id: DRIVERSUPPORT.EXE3

 

Error: (11/24/2014 04:23:41 PM) (Source: Application Error) (User: )

Description: Faulting application name: DRIVERSUPPORT.EXE, version: 9.1.4.58, time stamp: 0x546ce276

Faulting module name: KERNELBASE.dll, version: 6.1.7601.18409, time stamp: 0x5315a05a

Exception code: 0xe053534f

Fault offset: 0x000000000000940d

Faulting process id: 0x%9

Faulting application start time: 0xDRIVERSUPPORT.EXE0

Faulting application path: DRIVERSUPPORT.EXE1

Faulting module path: DRIVERSUPPORT.EXE2

Report Id: DRIVERSUPPORT.EXE3

 

Error: (11/24/2014 04:23:20 PM) (Source: Application Error) (User: )

Description: Faulting application name: DRIVERSUPPORT.EXE, version: 9.1.4.58, time stamp: 0x546ce276

Faulting module name: KERNELBASE.dll, version: 6.1.7601.18409, time stamp: 0x5315a05a

Exception code: 0xe053534f

Fault offset: 0x000000000000940d

Faulting process id: 0x%9

Faulting application start time: 0xDRIVERSUPPORT.EXE0

Faulting application path: DRIVERSUPPORT.EXE1

Faulting module path: DRIVERSUPPORT.EXE2

Report Id: DRIVERSUPPORT.EXE3

 

Error: (11/24/2014 02:16:49 PM) (Source: Application Error) (User: )

Description: Faulting application name: DRIVERSUPPORT.EXE, version: 9.1.4.58, time stamp: 0x546ce276

Faulting module name: KERNELBASE.dll, version: 6.1.7601.18409, time stamp: 0x5315a05a

Exception code: 0xe053534f

Fault offset: 0x000000000000940d

Faulting process id: 0x%9

Faulting application start time: 0xDRIVERSUPPORT.EXE0

Faulting application path: DRIVERSUPPORT.EXE1

Faulting module path: DRIVERSUPPORT.EXE2

Report Id: DRIVERSUPPORT.EXE3

 

Error: (11/24/2014 02:16:16 PM) (Source: HP Support Assistant Service) (User: )

Description: Service cannot be started. The service process could not connect to the service controller

 

System errors:

=============

Error: (11/25/2014 01:04:25 PM) (Source: Service Control Manager) (User: )

Description: The Computer Browser service depends on the Server service which failed to start because of the following error:

%%1068

 

Error: (11/25/2014 01:04:25 PM) (Source: Service Control Manager) (User: )

Description: The Computer Browser service depends on the Server service which failed to start because of the following error:

%%1068

 

Error: (11/25/2014 01:04:25 PM) (Source: Service Control Manager) (User: )

Description: The Computer Browser service depends on the Server service which failed to start because of the following error:

%%1068

 

Error: (11/25/2014 01:03:59 PM) (Source: Service Control Manager) (User: )

Description: The Computer Browser service depends on the Server service which failed to start because of the following error:

%%1068

 

Error: (11/25/2014 01:03:59 PM) (Source: Service Control Manager) (User: )

Description: The Computer Browser service depends on the Server service which failed to start because of the following error:

%%1068

 

Error: (11/25/2014 01:03:59 PM) (Source: Service Control Manager) (User: )

Description: The Computer Browser service depends on the Server service which failed to start because of the following error:

%%1068

 

Error: (11/25/2014 01:01:51 PM) (Source: Service Control Manager) (User: )

Description: The Computer Browser service depends on the Server service which failed to start because of the following error:

%%1068

 

Error: (11/25/2014 01:01:51 PM) (Source: Service Control Manager) (User: )

Description: The Computer Browser service depends on the Server service which failed to start because of the following error:

%%1068

 

Error: (11/25/2014 01:01:51 PM) (Source: Service Control Manager) (User: )

Description: The Computer Browser service depends on the Server service which failed to start because of the following error:

%%1068

 

Error: (11/25/2014 01:01:33 PM) (Source: Service Control Manager) (User: )

Description: The Computer Browser service depends on the Server service which failed to start because of the following error:

%%1068

 

Microsoft Office Sessions:

=========================

Error: (11/25/2014 11:43:31 AM) (Source: Application Error)(User: )

Description: DRIVERSUPPORT.EXE9.1.4.58546ce276KERNELBASE.dll6.1.7601.184095315a05ae053534f000000000000940d

 

Error: (11/25/2014 11:43:19 AM) (Source: Application Error)(User: )

Description: DRIVERSUPPORT.EXE9.1.4.58546ce276KERNELBASE.dll6.1.7601.184095315a05ae053534f000000000000940d

 

Error: (11/25/2014 10:03:27 AM) (Source: Application Error)(User: )

Description: DRIVERSUPPORT.EXE9.1.4.58546ce276KERNELBASE.dll6.1.7601.184095315a05ae053534f000000000000940d

 

Error: (11/25/2014 09:58:29 AM) (Source: Application Error)(User: )

Description: DRIVERSUPPORT.EXE9.1.4.58546ce276KERNELBASE.dll6.1.7601.184095315a05ae053534f000000000000940d

 

Error: (11/24/2014 09:03:19 PM) (Source: Application Error)(User: )

Description: DRIVERSUPPORT.EXE9.1.4.58546ce276KERNELBASE.dll6.1.7601.184095315a05ae053534f000000000000940d

 

Error: (11/24/2014 09:03:02 PM) (Source: Application Error)(User: )

Description: DRIVERSUPPORT.EXE9.1.4.58546ce276KERNELBASE.dll6.1.7601.184095315a05ae053534f000000000000940d

 

Error: (11/24/2014 04:23:41 PM) (Source: Application Error)(User: )

Description: DRIVERSUPPORT.EXE9.1.4.58546ce276KERNELBASE.dll6.1.7601.184095315a05ae053534f000000000000940d

 

Error: (11/24/2014 04:23:20 PM) (Source: Application Error)(User: )

Description: DRIVERSUPPORT.EXE9.1.4.58546ce276KERNELBASE.dll6.1.7601.184095315a05ae053534f000000000000940d

 

Error: (11/24/2014 02:16:49 PM) (Source: Application Error)(User: )

Description: DRIVERSUPPORT.EXE9.1.4.58546ce276KERNELBASE.dll6.1.7601.184095315a05ae053534f000000000000940d

 

Error: (11/24/2014 02:16:16 PM) (Source: HP Support Assistant Service)(User: )

Description: Service cannot be started. The service process could not connect to the service controller


 

=========================== Installed Programs ============================

64 Bit HP CIO Components Installer (Version: 3.2.1 - Hewlett-Packard) Hidden

6500_E709 (x32 Version: 50.0.165.000 - Hewlett-Packard) Hidden

6500_E709_eDocs (x32 Version: 1.00.0000 - Hewlett-Packard) Hidden

6500_E709_Help (x32 Version: 1.00.0000 - Hewlett-Packard) Hidden

Adobe AIR (HKLM-x32\...\Adobe AIR) (Version: 14.0.0.110 - Adobe Systems Incorporated)

Adobe AIR (x32 Version: 14.0.0.110 - Adobe Systems Incorporated) Hidden

Adobe Flash Player 15 ActiveX (HKLM-x32\...\Adobe Flash Player ActiveX) (Version: 15.0.0.223 - Adobe Systems Incorporated)

Adobe Flash Player 15 Plugin (HKLM-x32\...\Adobe Flash Player Plugin) (Version: 15.0.0.223 - Adobe Systems Incorporated)

Adobe Reader XI (11.0.07) (HKLM-x32\...\{AC76BA86-7AD7-1033-7B44-AB0000000001}) (Version: 11.0.07 - Adobe Systems Incorporated)

Adobe Shockwave Player 12.1 (HKLM-x32\...\Adobe Shockwave Player) (Version: 12.1.2.152 - Adobe Systems, Inc.)

Adobe SVG Viewer 3.0 (HKLM-x32\...\Adobe SVG Viewer) (Version:  3.0 - )

Agatha Christie - Peril at End House (x32 Version: 2.2.0.95 - WildTangent) Hidden

AOL Toolbar (HKCU\...\AOL Toolbar) (Version:  - )

AOL Toolbar (HKLM-x32\...\AOL Toolbar) (Version:  - )

ArcSoft MediaImpression (HKLM-x32\...\{18472E28-FCA0-421F-BDAC-AC65012E29F2}) (Version: 1.2.19.690 - ArcSoft)

ATI Catalyst Install Manager (HKLM\...\{7C7A5A92-046C-A38C-AE0F-8F9CCA0F67A8}) (Version: 3.0.774.0 - ATI Technologies, Inc.)

AVG 2014 (HKLM\...\AVG) (Version: 2014.0.4794 - AVG Technologies)

AVG 2014 (Version: 14.0.4189 - AVG Technologies) Hidden

AVG 2014 (Version: 14.0.4794 - AVG Technologies) Hidden

Bejeweled 2 Deluxe (x32 Version: 2.2.0.95 - WildTangent) Hidden

Bing Rewards Client Installer (x32 Version: 16.0.345.0 - Microsoft Corporation) Hidden

Blackhawk Striker 2 (x32 Version: 2.2.0.95 - WildTangent) Hidden

Blasterball 3 (x32 Version: 2.2.0.95 - WildTangent) Hidden

Blio (HKLM-x32\...\{504CC891-B140-4E1B-860B-5E4C1DFBA9E3}) (Version: 2.0.5350 - K-NFB Reading Technology, Inc.)

Bounce Symphony (x32 Version: 2.2.0.95 - WildTangent) Hidden

bpd_scan (x32 Version: 3.00.0000 - Hewlett-Packard) Hidden

BPDSoftware_Ini (x32 Version: 1.00.0000 - Hewlett-Packard) Hidden

Build-a-lot 2 (x32 Version: 2.2.0.95 - WildTangent) Hidden

Cake Mania (x32 Version: 2.2.0.95 - WildTangent) Hidden

Catalyst Control Center - Branding (x32 Version: 1.00.0000 - ATI) Hidden

Catalyst Control Center Core Implementation (x32 Version: 2010.0511.2153.37435 - ATI) Hidden

Catalyst Control Center Graphics Full Existing (x32 Version: 2010.0511.2153.37435 - ATI) Hidden

Catalyst Control Center Graphics Full New (x32 Version: 2010.0511.2153.37435 - ATI) Hidden

Catalyst Control Center Graphics Light (x32 Version: 2010.0511.2153.37435 - ATI) Hidden

Catalyst Control Center Graphics Previews Vista (x32 Version: 2010.0511.2153.37435 - ATI) Hidden

Catalyst Control Center InstallProxy (x32 Version: 2010.0511.2153.37435 - ATI Technologies, Inc.) Hidden

Catalyst Control Center Localization All (x32 Version: 2010.0511.2153.37435 - ATI) Hidden

CCC Help Chinese Standard (x32 Version: 2010.0511.2152.37435 - ATI) Hidden

CCC Help Chinese Traditional (x32 Version: 2010.0511.2152.37435 - ATI) Hidden

CCC Help Czech (x32 Version: 2010.0511.2152.37435 - ATI) Hidden

CCC Help Danish (x32 Version: 2010.0511.2152.37435 - ATI) Hidden

CCC Help Dutch (x32 Version: 2010.0511.2152.37435 - ATI) Hidden

CCC Help English (x32 Version: 2010.0511.2152.37435 - ATI) Hidden

CCC Help Finnish (x32 Version: 2010.0511.2152.37435 - ATI) Hidden

CCC Help French (x32 Version: 2010.0511.2152.37435 - ATI) Hidden

CCC Help German (x32 Version: 2010.0511.2152.37435 - ATI) Hidden

CCC Help Greek (x32 Version: 2010.0511.2152.37435 - ATI) Hidden

CCC Help Hungarian (x32 Version: 2010.0511.2152.37435 - ATI) Hidden

CCC Help Italian (x32 Version: 2010.0511.2152.37435 - ATI) Hidden

CCC Help Japanese (x32 Version: 2010.0511.2152.37435 - ATI) Hidden

CCC Help Korean (x32 Version: 2010.0511.2152.37435 - ATI) Hidden

CCC Help Norwegian (x32 Version: 2010.0511.2152.37435 - ATI) Hidden

CCC Help Polish (x32 Version: 2010.0511.2152.37435 - ATI) Hidden

CCC Help Portuguese (x32 Version: 2010.0511.2152.37435 - ATI) Hidden

CCC Help Russian (x32 Version: 2010.0511.2152.37435 - ATI) Hidden

CCC Help Spanish (x32 Version: 2010.0511.2152.37435 - ATI) Hidden

CCC Help Swedish (x32 Version: 2010.0511.2152.37435 - ATI) Hidden

CCC Help Thai (x32 Version: 2010.0511.2152.37435 - ATI) Hidden

CCC Help Turkish (x32 Version: 2010.0511.2152.37435 - ATI) Hidden

ccc-core-static (x32 Version: 2010.0511.2153.37435 - ATI) Hidden

ccc-utility64 (Version: 2010.0511.2153.37435 - ATI) Hidden

CCleaner (HKLM\...\CCleaner) (Version: 4.14 - Piriform)

Chuzzle Deluxe (x32 Version: 2.2.0.95 - WildTangent) Hidden

Crystal Reports 2008 Runtime SP1 (HKLM-x32\...\{C484CC8D-03CF-4022-89C4-DB4F02E8A15B}) (Version: 12.1.0.882 - Business Objects)

CyberLink DVD Suite Deluxe (HKLM-x32\...\InstallShield_{1FBF6C24-C1FD-4101-A42B-0C564F9E8E79}) (Version: 7.0.3210 - CyberLink Corp.)

CyberLink DVD Suite Deluxe (x32 Version: 7.0.3210 - CyberLink Corp.) Hidden

D3DX10 (x32 Version: 15.4.2368.0902 - Microsoft) Hidden

Definition Update for Microsoft Office 2010 (KB2899521) 32-Bit Edition (HKLM-x32\...\{90140000-003D-0000-0000-0000000FF1CE}_Office14.SingleImage_{E48DACEA-5789-4CC5-8584-2E268C560131}) (Version:  - Microsoft)

Diner Dash 2 Restaurant Rescue (x32 Version: 2.2.0.95 - WildTangent) Hidden

Dora's World Adventure (x32 Version: 2.2.0.95 - WildTangent) Hidden

Download Updater (AOL Inc.) (HKLM-x32\...\SoftwareUpdUtility) (Version:  - )

Driver Support (HKCU\...\DriverSupport) (Version: 9.1.4.58 - PC Drivers HeadQuarters LP)

Dropbox (HKCU\...\Dropbox) (Version: 2.10.52 - Dropbox, Inc.)

DVD Menu Pack for HP MediaSmart Video (HKLM-x32\...\InstallShield_{FB4BB287-37F9-4E27-9C4D-2D3882E08EFF}) (Version: 4.2.4412 - Hewlett-Packard)

DVD Menu Pack for HP MediaSmart Video (x32 Version: 4.2.4412 - Hewlett-Packard) Hidden

Escape Rosecliff Island (x32 Version: 2.2.0.95 - WildTangent) Hidden

Evelyn Wood Reading Dynamics Speed Drills (HKLM-x32\...\{53EC1523-FCA8-4AD7-9B2F-39E6EA4B9FF9}) (Version: 1.0.0 - Evelyn Wood Reading Dynamics)

Farm Frenzy (x32 Version: 2.2.0.95 - WildTangent) Hidden

FATE (x32 Version: 2.2.0.95 - WildTangent) Hidden

Final Drive Nitro (x32 Version: 2.2.0.95 - WildTangent) Hidden

FirstClass Client (HKLM-x32\...\{6EBED885-73D9-4750-B96E-FD654500E59F}) (Version: 11.063 - OpenText)

Google Chrome (HKLM-x32\...\Google Chrome) (Version: 39.0.2171.65 - Google Inc.)

Google Earth (HKLM-x32\...\{4D2A6330-2F8B-11E3-9C40-B8AC6F97B88E}) (Version: 7.1.2.2041 - Google)

Google Toolbar for Internet Explorer (HKLM-x32\...\{2318C2B1-4965-11d4-9B18-009027A5CD4F}) (Version: 7.5.5111.1712 - Google Inc.)

Google Toolbar for Internet Explorer (x32 Version: 1.0.0 - Google Inc.) Hidden

Google Update Helper (x32 Version: 1.3.25.11 - Google Inc.) Hidden

Hauppauge WinTV 7 (HKLM-x32\...\Hauppauge WinTV 7) (Version: v7.0.29032 - Hauppauge Computer Works)

HD Tune 2.55 (HKLM-x32\...\HD Tune_is1) (Version:  - EFD Software)

Heroes of Hellas 2 - Olympia (x32 Version: 2.2.0.95 - WildTangent) Hidden

Hewlett-Packard ACLM.NET v1.2.2.3 (x32 Version: 1.00.0000 - Hewlett-Packard Company) Hidden

HP Auto (Version: 1.0.12494.3472 - Hewlett-Packard Company) Hidden

HP Client Services (Version: 1.0.12656.3472 - Hewlett-Packard) Hidden

HP Customer Experience Enhancements (x32 Version: 6.0.1.8 - Hewlett-Packard) Hidden

HP Game Console (x32 Version:  - WildTangent) Hidden

HP Games (HKLM-x32\...\WildTangent hp Master Uninstall) (Version: 1.0.1.5 - WildTangent)

HP LaserJet Pro MFP M127-M128 (HKLM-x32\...\{3b050369-8d19-413d-9dec-84ff278472eb}) (Version: 8.0.13192.945 - Hewlett-Packard)

HP LaserJet Pro MFP M127-M128 Fax (Version: 32.0.36.0 - Hewlett-Packard Co.) Hidden

HP LaserJet Pro MFP M127-M128 Fax (x32 Version: 32.0.36.0 - Hewlett-Packard Co.) Hidden

HP LaserJet Pro MFP M127-M128 Fax Driver (Version: 32.0.36.0 - Hewlett-Packard Co.) Hidden

HP LaserJet Pro MFP M127-M128 HP Device Toolbox (x32 Version: 32.0.28.0 - Hewlett-Packard Co.) Hidden

HP LJ M127128 Scan HP Scan (x32 Version: 1.0.302.0 - Hewlett-Packard Co.) Hidden

HP MediaSmart DVD (HKLM-x32\...\InstallShield_{DCCAD079-F92C-44DA-B258-624FC6517A5A}) (Version: 4.2.4725 - Hewlett-Packard)

HP MediaSmart DVD (x32 Version: 4.2.4725 - Hewlett-Packard) Hidden

HP MediaSmart Music (HKLM-x32\...\InstallShield_{91A34181-9FAD-43AB-A35F-E7A8945B7E1C}) (Version: 4.2.4517 - Hewlett-Packard)

HP MediaSmart Music (x32 Version: 4.2.4517 - Hewlett-Packard) Hidden

HP MediaSmart Photo (HKLM-x32\...\InstallShield_{6DAF8CDC-9B04-413B-A0F2-BCC13CF8A5BF}) (Version: 4.2.4513 - Hewlett-Packard)

HP MediaSmart Photo (x32 Version: 4.2.4513 - Hewlett-Packard) Hidden

HP MediaSmart SmartMenu (HKLM\...\{A40F60B1-F1E1-452E-96A5-FF97F9A2D102}) (Version: 3.1.2.4 - Hewlett-Packard)

HP MediaSmart Video (HKLM-x32\...\InstallShield_{D12E3E7F-1B13-4933-A915-16C7DD37A095}) (Version: 4.2.4522 - Hewlett-Packard)

HP MediaSmart Video (x32 Version: 4.2.4522 - Hewlett-Packard) Hidden

HP MediaSmart/TouchSmart Netflix (HKLM-x32\...\{2EA3D6B2-157E-4112-A3AB-BF17E16661C3}) (Version: 1.0.4.0 - Hewlett-Packard)

HP MovieStore (HKLM-x32\...\{9008D736-35CA-40DB-A2BE-5F32D954E5AA}) (Version: 2.0.2 - Hewlett-Packard)

HP MovieStore (x32 Version: 1.0.027 - Hewlett-Packard) Hidden

HP Odometer (HKLM-x32\...\{B8AC1A89-FFD1-4F97-8051-E505A160F562}) (Version: 2.10.0000 - Hewlett-Packard)

HP Product FWUpdater (x32 Version: 4.0.0.8582 - Hewlett-Packard Company) Hidden

HP Setup (HKLM-x32\...\{53469506-A37E-4314-A9D9-38724EC23A75}) (Version: 8.4.4400.3525 - Hewlett-Packard Company)

HP Setup Manager (HKLM-x32\...\{AE856388-AFAD-4753-81DF-D96B19D0A17C}) (Version: 1.0.12844.3519 - Hewlett-Packard Company)

HP Support Assistant (HKLM-x32\...\{E35A3B13-78CD-4967-8AC8-AA9FDA693EDE}) (Version: 7.4.45.4 - Hewlett-Packard Company)

HP Support Information (HKLM-x32\...\{7F2A11F4-EAE8-4325-83EC-E3E99F85169E}) (Version: 10.1.1000 - Hewlett-Packard)

HP Unified IO (Version: 2.0.0.477 - HP) Hidden

HP Unified IO (x32 Version: 2.0.0.477 - HP) Hidden

HP Update (HKLM-x32\...\{2EFA4E4C-7B5F-48F7-A1C0-1AA882B7A9C3}) (Version: 5.003.002.004 - Hewlett-Packard)

HP Vision Hardware Diagnostics (HKLM\...\{D79A02E9-6713-4335-9668-AAC7474C0C0E}) (Version: 2.1.6.0 - Hewlett-Packard)

hpbDSService (x32 Version: 002.002.07399 - Hewlett-Packard) Hidden

hpbM128DSService (x32 Version: 001.001.08254 - Hewlett-Packard) Hidden

HPDXP (x32 Version: 3.0.26.40 - HP) Hidden

HPLJDXPHelper (x32 Version: 060.048.005 - HP) Hidden

HPLJProMFPM127M128 (HKLM-x32\...\{B5409C23-DE0C-4B48-8C8A-50AE38694955}) (Version: 1.00.0000 - Hewlett-Packard)

HPLJUTCore (x32 Version: 008.000.0001 - HP) Hidden

HPLJUTM127_128 (x32 Version: 008.000.0001 - HP) Hidden

hppLaserJetService (x32 Version: 009.033.00905 - Hewlett-Packard) Hidden

hppM125LaserJetService (x32 Version: 001.032.00682 - Hewlett-Packard) Hidden

hpStatusAlerts (x32 Version: 080.040.00171 - Hewlett Packard) Hidden

hpStatusAlertsM127-M128 (x32 Version: 080.046.00111 - Hewlett-Packard) Hidden

Hulu Desktop (HKCU\...\HuluDesktop) (Version: 0.9.13 - Hulu LLC)

Internet TV for Windows Media Center (HKLM-x32\...\{9D318C86-AF4C-409F-A6AC-7183FF4CF424}) (Version: 4.2.2.0 - Microsoft Corporation)

Java 7 Update 60 (64-bit) (HKLM\...\{26A24AE4-039D-4CA4-87B4-2F06417060FF}) (Version: 7.0.600 - Oracle)

Java 7 Update 60 (HKLM-x32\...\{26A24AE4-039D-4CA4-87B4-2F03217060FF}) (Version: 7.0.600 - Oracle)

Java 8 Update 25 (HKLM-x32\...\{26A24AE4-039D-4CA4-87B4-2F83218025F0}) (Version: 8.0.250 - Oracle Corporation)

Java Auto Updater (x32 Version: 2.8.25.18 - Oracle Corporation) Hidden

Jewel Quest Solitaire 2 (x32 Version: 2.2.0.95 - WildTangent) Hidden

Junk Mail filter update (x32 Version: 15.4.3502.0922 - Microsoft Corporation) Hidden

Kobo (HKLM-x32\...\Kobo) (Version: 1.6 - Kobo Inc.)

LabelPrint (HKLM-x32\...\InstallShield_{C59C179C-668D-49A9-B6EA-0121CCFC1243}) (Version: 2.5.3130 - CyberLink Corp.)

LabelPrint (x32 Version: 2.5.3130 - CyberLink Corp.) Hidden

LightScribe System Software (HKLM-x32\...\{FD7F0DB8-0E96-4D64-AD4D-9B5A936AF2A8}) (Version: 1.18.20.1 - LightScribe)

LJDXPHelperUI (x32 Version: 060.048.005 - HP) Hidden

Malwarebytes Anti-Malware version 2.0.3.1025 (HKLM-x32\...\Malwarebytes Anti-Malware_is1) (Version: 2.0.3.1025 - Malwarebytes Corporation)

Microsoft .NET Framework 4.5.1 (HKLM\...\{92FB6C44-E685-45AD-9B20-CADF4CABA132} - 1033) (Version: 4.5.50938 - Microsoft Corporation)

Microsoft .NET Framework 4.5.1 (Version: 4.5.50938 - Microsoft Corporation) Hidden

Microsoft Application Error Reporting (Version: 12.0.6015.5000 - Microsoft Corporation) Hidden

Microsoft Office Access MUI (English) 2010 (x32 Version: 14.0.7015.1000 - Microsoft Corporation) Hidden

Microsoft Office Access Setup Metadata MUI (English) 2010 (x32 Version: 14.0.7015.1000 - Microsoft Corporation) Hidden

Microsoft Office Excel MUI (English) 2010 (x32 Version: 14.0.7015.1000 - Microsoft Corporation) Hidden

Microsoft Office Home and Student 2010 (HKLM-x32\...\Office14.SingleImage) (Version: 14.0.7015.1000 - Microsoft Corporation)

Microsoft Office Office 64-bit Components 2010 (Version: 14.0.7015.1000 - Microsoft Corporation) Hidden

Microsoft Office OneNote MUI (English) 2010 (x32 Version: 14.0.7015.1000 - Microsoft Corporation) Hidden

Microsoft Office Outlook MUI (English) 2010 (x32 Version: 14.0.7015.1000 - Microsoft Corporation) Hidden

Microsoft Office PowerPoint MUI (English) 2010 (x32 Version: 14.0.7015.1000 - Microsoft Corporation) Hidden

Microsoft Office Proof (English) 2010 (x32 Version: 14.0.7015.1000 - Microsoft Corporation) Hidden

Microsoft Office Proof (French) 2010 (x32 Version: 14.0.7015.1000 - Microsoft Corporation) Hidden

Microsoft Office Proof (Spanish) 2010 (x32 Version: 14.0.7015.1000 - Microsoft Corporation) Hidden

Microsoft Office Proofing (English) 2010 (x32 Version: 14.0.7015.1000 - Microsoft Corporation) Hidden

Microsoft Office Publisher MUI (English) 2010 (x32 Version: 14.0.7015.1000 - Microsoft Corporation) Hidden

Microsoft Office Shared 64-bit MUI (English) 2010 (Version: 14.0.7015.1000 - Microsoft Corporation) Hidden

Microsoft Office Shared 64-bit Setup Metadata MUI (English) 2010 (Version: 14.0.7015.1000 - Microsoft Corporation) Hidden

Microsoft Office Shared MUI (English) 2010 (x32 Version: 14.0.7015.1000 - Microsoft Corporation) Hidden

Microsoft Office Shared Setup Metadata MUI (English) 2010 (x32 Version: 14.0.7015.1000 - Microsoft Corporation) Hidden

Microsoft Office Single Image 2010 (x32 Version: 14.0.7015.1000 - Microsoft Corporation) Hidden

Microsoft Office Word MUI (English) 2010 (x32 Version: 14.0.7015.1000 - Microsoft Corporation) Hidden

Microsoft Silverlight (HKLM\...\{89F4137D-6C26-4A84-BDB8-2E5A4BB71E00}) (Version: 5.1.30514.0 - Microsoft Corporation)

Microsoft SQL Server 2005 Compact Edition [ENU] (HKLM-x32\...\{F0B430D1-B6AA-473D-9B06-AA3DD01FD0B8}) (Version: 3.1.0000 - Microsoft Corporation)

Microsoft VC9 runtime libraries (x32 Version: 2.0.0 - AOL Inc.) Hidden

Microsoft Visual C++ 2005 ATL Update kb973923 - x64 8.0.50727.4053 (HKLM\...\{B6E3757B-5E77-3915-866A-CCFC4B8D194C}) (Version: 8.0.50727.4053 - Microsoft Corporation)

Microsoft Visual C++ 2005 ATL Update kb973923 - x86 8.0.50727.4053 (HKLM-x32\...\{770657D0-A123-3C07-8E44-1C83EC895118}) (Version: 8.0.50727.4053 - Microsoft Corporation)

Microsoft Visual C++ 2005 Redistributable (HKLM-x32\...\{710f4c1c-cc18-4c49-8cbf-51240c89a1a2}) (Version: 8.0.61001 - Microsoft Corporation)

Microsoft Visual C++ 2005 Redistributable (x64) - KB2467175 (HKLM\...\{aac9fcc4-dd9e-4add-901c-b5496a07ab2e}) (Version: 8.0.51011 - Microsoft Corporation)

Microsoft Visual C++ 2005 Redistributable (x64) (HKLM\...\{071c9b48-7c32-4621-a0ac-3f809523288f}) (Version: 8.0.56336 - Microsoft Corporation)

Microsoft Visual C++ 2005 Redistributable (x64) (HKLM\...\{ad8a2fa1-06e7-4b0d-927d-6e54b3d31028}) (Version: 8.0.61000 - Microsoft Corporation)

Microsoft Visual C++ 2008 Redistributable - KB2467174 - x64 9.0.30729.5570 (HKLM\...\{8338783A-0968-3B85-AFC7-BAAE0A63DC50}) (Version: 9.0.30729.5570 - Microsoft Corporation)

Microsoft Visual C++ 2008 Redistributable - KB2467174 - x86 9.0.30729.5570 (HKLM-x32\...\{86CE85E6-DBAC-3FFD-B977-E4B79F83C909}) (Version: 9.0.30729.5570 - Microsoft Corporation)

Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.17 (HKLM\...\{8220EEFE-38CD-377E-8595-13398D740ACE}) (Version: 9.0.30729 - Microsoft Corporation)

Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.4148 (HKLM\...\{4B6C7001-C7D6-3710-913E-5BC23FCE91E6}) (Version: 9.0.30729.4148 - Microsoft Corporation)

Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.6161 (HKLM\...\{5FCE6D76-F5DC-37AB-B2B8-22AB8CEDB1D4}) (Version: 9.0.30729.6161 - Microsoft Corporation)

Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17 (HKLM-x32\...\{9A25302D-30C0-39D9-BD6F-21E6EC160475}) (Version: 9.0.30729 - Microsoft Corporation)

Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148 (HKLM-x32\...\{1F1C2DFC-2D24-3E06-BCB8-725134ADF989}) (Version: 9.0.30729.4148 - Microsoft Corporation)

Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161 (HKLM-x32\...\{9BE518E6-ECC6-35A9-88E4-87755C07200F}) (Version: 9.0.30729.6161 - Microsoft Corporation)

Microsoft Visual C++ 2010  x64 Redistributable - 10.0.30319 (HKLM\...\{DA5E371C-6333-3D8A-93A4-6FD5B20BCC6E}) (Version: 10.0.30319 - Microsoft Corporation)

Microsoft Visual C++ 2010  x86 Redistributable - 10.0.30319 (HKLM-x32\...\{196BB40D-1578-3D01-B289-BEFC77A11A1E}) (Version: 10.0.30319 - Microsoft Corporation)

Microsoft WSE 3.0 Runtime (x32 Version: 3.0.5305.0 - Microsoft Corp.) Hidden

Movie Theme Pack for HP MediaSmart Video (HKLM-x32\...\InstallShield_{3023EBDA-BF1B-4831-B347-E5018555F26E}) (Version: 4.2.4412 - Hewlett-Packard)

Movie Theme Pack for HP MediaSmart Video (x32 Version: 4.2.4412 - Hewlett-Packard) Hidden

MSVCRT (x32 Version: 15.4.2862.0708 - Microsoft) Hidden

MSVCRT_amd64 (x32 Version: 15.4.2862.0708 - Microsoft) Hidden

MSXML 4.0 SP2 (KB954430) (HKLM-x32\...\{86493ADD-824D-4B8E-BD72-8C5DCDC52A71}) (Version: 4.20.9870.0 - Microsoft Corporation)

MSXML 4.0 SP2 (KB973688) (HKLM-x32\...\{F662A8E6-F4DC-41A2-901E-8C11F044BDEC}) (Version: 4.20.9876.0 - Microsoft Corporation)

MyLife Notebook Webcam (HKLM-x32\...\{CBD7ED64-30C5-4FDC-8DCF-6FAFA518BD1F}) (Version: 1.0.0.0 - )

Mystery P.I. - The London Caper (x32 Version: 2.2.0.95 - WildTangent) Hidden

Network64 (Version: 120.0.194.000 - Hewlett-Packard) Hidden

Norton Online Backup (HKLM-x32\...\{40A66DF6-22D3-44B5-A7D3-83B118A2C0DC}) (Version: 2.1.17869 - Symantec Corporation)

Norton Security Scan (HKLM-x32\...\NSS) (Version: 4.1.0.28 - Symantec Corporation)

PDF Complete Special Edition (HKLM-x32\...\PDF Complete) (Version: 4.0.9 - PDF Complete, Inc)

PDF Reader 1.9 (HKLM-x32\...\PDF Reader) (Version: 1.9 - PDF Reader)

Peachtree Accounting 2008 (x32 Version: 15.00.00 - Sage Software SB, Inc.) Hidden

Peachtree Accounting 2012 (HKLM-x32\...\InstallShield_{B4FDAA4D-37BD-4DF4-8531-B4F7ABC74E62}) (Version: 19.00.00 - Sage Software, Inc.)

Peachtree Accounting 2012 (x32 Version: 19.00.00 - Sage Software, Inc.) Hidden

Peachtree Signature Ready Forms (x32 Version: 6.14.24 - Sage Software SB, Inc.) Hidden

Penguins! (x32 Version: 2.2.0.95 - WildTangent) Hidden

Pervasive PSQL v10 SP2 Workgroup (32-bit) (HKLM-x32\...\Pervasive PSQL v10 SP2 Workgroup (32-bit)) (Version: 10.10.126 - Pervasive Software)

Pervasive PSQL v10 SP2 Workgroup (32-bit) (x32 Version: 10.20.034 - Pervasive Software) Hidden

Pervasive Software PSQL v9.1 Client (HKLM-x32\...\Pervasive Software PSQL v9.1 Workgroup_is1) (Version:  - Pervasive Software)

Pervasive System Analyzer v9.1 (HKLM-x32\...\Pervasive System Analyzer_is1) (Version:  - Pervasive Software)

PhotoNow! (HKLM-x32\...\InstallShield_{D36DD326-7280-11D8-97C8-000129760CBE}) (Version: 1.1.7717 - CyberLink Corp.)

PhotoNow! (x32 Version: 1.1.7717 - CyberLink Corp.) Hidden

PictureMover (HKLM-x32\...\{264FE20A-757B-492a-B0C3-4009E2997D8A}) (Version: 3.5.0.33 - Hewlett-Packard Company)

Plants vs. Zombies (x32 Version: 2.2.0.95 - WildTangent) Hidden

PlayReady PC Runtime amd64 (HKLM\...\{BCA9334F-B6C9-4F65-9A73-AC5A329A4D04}) (Version: 1.3.0 - Microsoft Corporation)

PlayReady PC Runtime x86 (HKLM-x32\...\{CCA5EAAD-92F4-4B7A-B5EE-14294C66AB61}) (Version: 1.3.0 - Microsoft Corporation)

Poker Superstars III (x32 Version: 2.2.0.95 - WildTangent) Hidden

Polar Bowler (x32 Version: 2.2.0.95 - WildTangent) Hidden

Polar Golfer (x32 Version: 2.2.0.95 - WildTangent) Hidden

Power2Go (HKLM-x32\...\InstallShield_{40BF1E83-20EB-11D8-97C5-0009C5020658}) (Version: 6.1.4329 - CyberLink Corp.)

Power2Go (x32 Version: 6.1.4329 - CyberLink Corp.) Hidden

PowerDirector (HKLM-x32\...\InstallShield_{CB099890-1D5F-11D5-9EA9-0050BAE317E1}) (Version: 8.0.3129 - CyberLink Corp.)

PowerDirector (x32 Version: 8.0.3129 - CyberLink Corp.) Hidden

PressReader (HKLM-x32\...\{912CED74-88D3-4C5B-ACB0-13231864975E}) (Version: 5.10.1102.0 -  NewspaperDirect Inc.)

Price Check by AOL (HKLM-x32\...\Price Check by AOL) (Version: 1.11.1.2 - AOL Inc.)

RealNetworks - Microsoft Visual C++ 2008 Runtime (x32 Version: 9.0 - RealNetworks, Inc) Hidden

RealPlayer (HKLM-x32\...\RealPlayer 15.0) (Version: 15.0.6 - RealNetworks)

Realtek High Definition Audio Driver (HKLM-x32\...\{F132AF7F-7BCA-4EDE-8A7C-958108FE7DBC}) (Version: 6.0.1.6196 - Realtek Semiconductor Corp.)

RealUpgrade 1.1 (x32 Version: 1.1.0 - RealNetworks, Inc.) Hidden

Recovery Manager (x32 Version: 5.5.3219 - CyberLink Corp.) Hidden

RoxioNow Player (HKLM-x32\...\{0EDEB615-1A60-425E-8306-0E10519C7B55}) (Version: 1.9.5.101 - RoxioNow)

Sage Software Integration Services (HKLM-x32\...\Integration Services) (Version: 2.2.2240 - Sage Technology)

Scan (x32 Version: 12.0.0.0 - Hewlett-Packard) Hidden

Service Pack 2 for Microsoft Office 2010 (KB2687455) 32-Bit Edition (HKLM-x32\...\{90140000-003D-0000-0000-0000000FF1CE}_Office14.SingleImage_{DE28B448-32E8-4E8F-84F0-A52B21A49B5B}) (Version:  - Microsoft)

Service Pack 2 for Microsoft Office 2010 (KB2687455) 32-Bit Edition (x32 Version:  - Microsoft) Hidden

Skype™ 6.11 (HKLM-x32\...\{4E76FF7E-AEBA-4C87-B788-CD47E5425B9D}) (Version: 6.11.102 - Skype Technologies S.A.)

Spyware Clear (HKLM-x32\...\{5FB600FF-BC65-471F-A3F8-C2666863BA75}_is1) (Version: 1.3.0.26 - Crawler, LLC)

swMSM (x32 Version: 12.0.0.1 - Adobe Systems, Inc) Hidden

Toolbox (x32 Version: 120.0.194.000 - Hewlett-Packard) Hidden

Update for Microsoft Access 2010 (KB2553446) 32-Bit Edition (HKLM-x32\...\{90140000-003D-0000-0000-0000000FF1CE}_Office14.SingleImage_{B4A38370-2ADB-46B0-A1B0-0C4A2F7DCA31}) (Version:  - Microsoft)

Update for Microsoft Excel 2010 (KB2889935) 32-Bit Edition (HKLM-x32\...\{90140000-003D-0000-0000-0000000FF1CE}_Office14.SingleImage_{153CD843-3EDC-412C-95B1-F36237DF8415}) (Version:  - Microsoft)

Update for Microsoft Filter Pack 2.0 (KB2878281) 32-Bit Edition (HKLM-x32\...\{90140000-002A-0000-1000-0000000FF1CE}_Office14.SingleImage_{302A8FE3-EBF5-486C-A431-16A1CD914443}) (Version:  - Microsoft)

Update for Microsoft Filter Pack 2.0 (KB2878281) 32-Bit Edition (HKLM-x32\...\{90140000-003D-0000-0000-0000000FF1CE}_Office14.SingleImage_{302A8FE3-EBF5-486C-A431-16A1CD914443}) (Version:  - Microsoft)

Update for Microsoft InfoPath 2010 (KB2817369) 32-Bit Edition (HKLM-x32\...\{90140000-003D-0000-0000-0000000FF1CE}_Office14.SingleImage_{4EEA3D3E-989C-4DF4-AB0A-3042C0C12AA3}) (Version:  - Microsoft)

Update for Microsoft Office 2010 (KB2494150) (HKLM-x32\...\{90140000-003D-0000-0000-0000000FF1CE}_Office14.SingleImage_{3FCFD88F-4D13-4F38-8625-ABABEA7F61EA}) (Version:  - Microsoft)

Update for Microsoft Office 2010 (KB2589298) 32-Bit Edition (HKLM-x32\...\{90140000-003D-0000-0000-0000000FF1CE}_Office14.SingleImage_{DADF7E25-FFA4-4D02-BE84-1DAE62C18516}) (Version:  - Microsoft)

Update for Microsoft Office 2010 (KB2589352) 32-Bit Edition (HKLM-x32\...\{90140000-002A-0000-1000-0000000FF1CE}_Office14.SingleImage_{F4284D93-7AE8-4309-8CF3-9AD394F35F3A}) (Version:  - Microsoft)

Update for Microsoft Office 2010 (KB2589352) 32-Bit Edition (HKLM-x32\...\{90140000-003D-0000-0000-0000000FF1CE}_Office14.SingleImage_{F4284D93-7AE8-4309-8CF3-9AD394F35F3A}) (Version:  - Microsoft)

Update for Microsoft Office 2010 (KB2589375) 32-Bit Edition (HKLM-x32\...\{90140000-003D-0000-0000-0000000FF1CE}_Office14.SingleImage_{287A1E92-9E41-4BC1-8920-B3D0E9220800}) (Version:  - Microsoft)

Update for Microsoft Office 2010 (KB2589386) 32-Bit Edition (HKLM-x32\...\{90140000-003D-0000-0000-0000000FF1CE}_Office14.SingleImage_{A4F91D60-654C-4892-BFD3-0D41ADA649B6}) (Version:  - Microsoft)

Update for Microsoft Office 2010 (KB2597087) 32-Bit Edition (HKLM-x32\...\{90140000-003D-0000-0000-0000000FF1CE}_Office14.SingleImage_{9D69691D-823D-4C3E-9B12-563A3F520366}) (Version:  - Microsoft)

Update for Microsoft Office 2010 (KB2687275) 32-Bit Edition (HKLM-x32\...\{90140000-003D-0000-0000-0000000FF1CE}_Office14.SingleImage_{0B7744D2-1FDD-4843-9987-7CE11B79F370}) (Version:  - Microsoft)

Update for Microsoft Office 2010 (KB2687502) 32-Bit Edition (HKLM-x32\...\{90140000-001F-0409-0000-0000000FF1CE}_Office14.SingleImage_{7DE7DF97-82FE-4B3A-AB8D-1621F9CC464A}) (Version:  - Microsoft)

Update for Microsoft Office 2010 (KB2760631) 32-Bit Edition (HKLM-x32\...\{90140000-003D-0000-0000-0000000FF1CE}_Office14.SingleImage_{35698CB7-AAA2-4577-B505-DBFF504AEF23}) (Version:  - Microsoft)

Update for Microsoft Office 2010 (KB2794737) 32-Bit Edition (HKLM-x32\...\{90140000-003D-0000-0000-0000000FF1CE}_Office14.SingleImage_{5AA578BB-759C-40FD-9661-A737C0884541}) (Version:  - Microsoft)

Update for Microsoft Office 2010 (KB2825635) 32-Bit Edition (HKLM-x32\...\{90140000-003D-0000-0000-0000000FF1CE}_Office14.SingleImage_{F1A20C69-9FE5-40FD-9CD5-84EABC2EF64A}) (Version:  - Microsoft)

Update for Microsoft Office 2010 (KB2837581) 32-Bit Edition (HKLM-x32\...\{90140000-003D-0000-0000-0000000FF1CE}_Office14.SingleImage_{334FB202-28D7-4BA4-8BC9-4FE4AB233EA0}) (Version:  - Microsoft)

Update for Microsoft Office 2010 (KB2837602) 32-Bit Edition (HKLM-x32\...\{90140000-002A-0000-1000-0000000FF1CE}_Office14.SingleImage_{8158D96B-083A-4FE4-8587-B5D0F49FE4B8}) (Version:  - Microsoft)

Update for Microsoft Office 2010 (KB2837602) 32-Bit Edition (HKLM-x32\...\{90140000-003D-0000-0000-0000000FF1CE}_Office14.SingleImage_{8158D96B-083A-4FE4-8587-B5D0F49FE4B8}) (Version:  - Microsoft)

Update for Microsoft Office 2010 (KB2837606) 32-Bit Edition (HKLM-x32\...\{90140000-003D-0000-0000-0000000FF1CE}_Office14.SingleImage_{B0D672F7-883E-4279-8E75-D97A5445AB46}) (Version:  - Microsoft)

Update for Microsoft Office 2010 (KB2878252) 32-Bit Edition (HKLM-x32\...\{90140000-003D-0000-0000-0000000FF1CE}_Office14.SingleImage_{B0DB9F71-E0F7-4FE6-8925-35B860CAC0C4}) (Version:  - Microsoft)

Update for Microsoft Office 2010 (KB2881028) 32-Bit Edition (HKLM-x32\...\{90140000-001F-0C0A-0000-0000000FF1CE}_Office14.SingleImage_{794A0574-4E2F-4D58-B2A0-D7460ACDC85C}) (Version:  - Microsoft)

Update for Microsoft Office 2010 (KB2889828) 32-Bit Edition (HKLM-x32\...\{90140000-001F-040C-0000-0000000FF1CE}_Office14.SingleImage_{C1954E2B-1672-4E5C-B564-F8CB2D08345B}) (Version:  - Microsoft)

Update for Microsoft OneNote 2010 (KB2837595) 32-Bit Edition (HKLM-x32\...\{90140000-002A-0000-1000-0000000FF1CE}_Office14.SingleImage_{51CCA922-A0CC-47C4-8910-6936D97CAC2E}) (Version:  - Microsoft)

Update for Microsoft OneNote 2010 (KB2837595) 32-Bit Edition (HKLM-x32\...\{90140000-003D-0000-0000-0000000FF1CE}_Office14.SingleImage_{51CCA922-A0CC-47C4-8910-6936D97CAC2E}) (Version:  - Microsoft)

Update for Microsoft Outlook 2010 (KB2687567) 32-Bit Edition (HKLM-x32\...\{90140000-001A-0409-0000-0000000FF1CE}_Office14.SingleImage_{DCE104A1-1875-4469-A83D-A5BFA6C4640F}) (Version:  - Microsoft)

Update for Microsoft Outlook 2010 (KB2687567) 32-Bit Edition (HKLM-x32\...\{90140000-003D-0000-0000-0000000FF1CE}_Office14.SingleImage_{2AB483F1-C86E-427A-83B4-23889B03512D}) (Version:  - Microsoft)

Update for Microsoft PowerPoint 2010 (KB2837579) 32-Bit Edition (HKLM-x32\...\{90140000-0018-0409-0000-0000000FF1CE}_Office14.SingleImage_{334AA0A1-2BB1-4D74-B66A-2B2C4D9C2C87}) (Version:  - Microsoft)

Update for Microsoft PowerPoint 2010 (KB2878251) 32-Bit Edition (HKLM-x32\...\{90140000-003D-0000-0000-0000000FF1CE}_Office14.SingleImage_{521F54B6-E2E5-462D-946E-8161830DDF18}) (Version:  - Microsoft)

Update for Microsoft SharePoint Workspace 2010 (KB2760601) 32-Bit Edition (HKLM-x32\...\{90140000-002A-0000-1000-0000000FF1CE}_Office14.SingleImage_{F9F5A080-AF38-4966-9A6B-C43DCA465035}) (Version:  - Microsoft)

Update for Microsoft Visio 2010 (KB2880526) 32-Bit Edition (HKLM-x32\...\{90140000-003D-0000-0000-0000000FF1CE}_Office14.SingleImage_{7B29D8B8-6A87-496C-A65E-B935E740448A}) (Version:  - Microsoft)

Update for Microsoft Visio Viewer 2010 (KB2837587) 32-Bit Edition (HKLM-x32\...\{90140000-003D-0000-0000-0000000FF1CE}_Office14.SingleImage_{38CF30E4-3348-4BD1-A859-B630C355A56F}) (Version:  - Microsoft)

Virtual Families (x32 Version: 2.2.0.95 - WildTangent) Hidden

Virtual Villagers 4 - The Tree of Life (x32 Version: 2.2.0.95 - WildTangent) Hidden

Visual Studio 2012 x64 Redistributables (HKLM\...\{8C775E70-A791-4DA8-BCC3-6AB7136F4484}) (Version: 14.0.0.1 - AVG Technologies)

Visual Studio 2012 x86 Redistributables (HKLM-x32\...\{98EFF19A-30AB-4E4B-B943-F06B1C63EBF8}) (Version: 14.0.0.1 - AVG Technologies CZ, s.r.o.)

Visual Studio Tools for the Office system 3.0 Runtime (HKLM-x32\...\Visual Studio Tools for the Office system 3.0 Runtime) (Version:  - Microsoft Corporation)

Visual Studio Tools for the Office system 3.0 Runtime (x32 Version: 9.0.30729 - Microsoft Corporation) Hidden

Visual Studio Tools for the Office system 3.0 Runtime Service Pack 1 (KB949258) (HKLM-x32\...\{8FB53850-246A-3507-8ADE-0060093FFEA6}.KB949258) (Version: 1 - Microsoft Corporation)

WebReg (x32 Version: 120.0.194.000 - Hewlett-Packard) Hidden

Wheel of Fortune 2 (x32 Version: 2.2.0.95 - WildTangent) Hidden

Windows Live Communications Platform (x32 Version: 15.4.3502.0922 - Microsoft Corporation) Hidden

Windows Live Essentials (HKLM-x32\...\WinLiveSuite) (Version: 15.4.3502.0922 - Microsoft Corporation)

Windows Live Essentials (x32 Version: 15.4.3502.0922 - Microsoft Corporation) Hidden

Windows Live ID Sign-in Assistant (Version: 7.250.4225.0 - Microsoft Corporation) Hidden

Windows Live Installer (x32 Version: 15.4.3502.0922 - Microsoft Corporation) Hidden

Windows Live Language Selector (Version: 15.4.3502.0922 - Microsoft Corporation) Hidden

Windows Live Mail (x32 Version: 15.4.3502.0922 - Microsoft Corporation) Hidden

Windows Live Messenger (x32 Version: 15.4.3502.0922 - Microsoft Corporation) Hidden

Windows Live MIME IFilter (Version: 15.4.3502.0922 - Microsoft Corporation) Hidden

Windows Live Movie Maker (x32 Version: 15.4.3502.0922 - Microsoft Corporation) Hidden

Windows Live Photo Common (x32 Version: 15.4.3502.0922 - Microsoft Corporation) Hidden

Windows Live Photo Gallery (x32 Version: 15.4.3502.0922 - Microsoft Corporation) Hidden

Windows Live PIMT Platform (x32 Version: 15.4.3502.0922 - Microsoft Corporation) Hidden

Windows Live SOXE (x32 Version: 15.4.3502.0922 - Microsoft Corporation) Hidden

Windows Live SOXE Definitions (x32 Version: 15.4.3502.0922 - Microsoft Corporation) Hidden

Windows Live UX Platform (x32 Version: 15.4.3502.0922 - Microsoft Corporation) Hidden

Windows Live UX Platform Language Pack (x32 Version: 15.4.3502.0922 - Microsoft Corporation) Hidden

Windows Live Writer (x32 Version: 15.4.3502.0922 - Microsoft Corporation) Hidden

Windows Live Writer Resources (x32 Version: 15.4.3502.0922 - Microsoft Corporation) Hidden

Windows Media Center Add-in for Flash (HKLM-x32\...\{E2D09AC2-4153-4817-AAEB-24F92A8BCE88}) (Version: 4.1.2.0 - Microsoft Corporation)

WSE_Vosteran (HKLM-x32\...\WSE_Vosteran) (Version:  - WSE_Vosteran)

Zinio Reader 4 (HKLM-x32\...\ZinioReader4.9310D8F796442B71068C511E15D70529A702D19D.1) (Version: 4.0.3184 - Zinio LLC)

Zinio Reader 4 (x32 Version: 4.0.3184 - Zinio LLC) Hidden

Zuma Deluxe (x32 Version: 2.2.0.95 - WildTangent) Hidden

 

========================= Devices: ================================

 

Name: HP LaserJet Pro MFP M127fw

Description: HP LaserJet Pro MFP M127fw

Class Guid: {4d36e971-e325-11ce-bfc1-08002be10318}

Manufacturer: Hewlett-Packard

Service:

Problem: : This device is disabled. (Code 22)

Resolution: In Device Manager, click "Action", and then click "Enable Device". This starts the Enable Device wizard. Follow the instructions.

 

Name: Security Processor Loader Driver

Description: Security Processor Loader Driver

Class Guid: {8ECC055D-047F-11D1-A537-0000F8753ED1}

Manufacturer:

Service: spldr

Problem: : This device is not present, is not working properly, or does not have all its drivers installed. (Code 24)

Resolution: The device is installed incorrectly. The problem could be a hardware failure, or a new driver might be needed.

Devices stay in this state if they have been prepared for removal.

After you remove the device, this error disappears.Remove the device, and this error should be resolved.

 

========================= Memory info: ===================================

 

Percentage of memory in use: 28%

Total physical RAM: 3839.29 MB

Available physical RAM: 2750.68 MB

Total Pagefile: 7676.75 MB

Available Pagefile: 6492.74 MB

Total Virtual: 4095.88 MB

Available Virtual: 3988.49 MB

 

========================= Partitions: =====================================

 

1 Drive c: (OS) (Fixed) (Total:918.51 GB) (Free:482.86 GB) NTFS

2 Drive d: (HP_RECOVERY) (Fixed) (Total:12.9 GB) (Free:1.59 GB) NTFS

3 Drive e: (Jul 23 2014) (CDROM) (Total:0.69 GB) (Free:0.54 GB) UDF

4 Drive f: (PINK THUMB) (Removable) (Total:3.74 GB) (Free:3.54 GB) FAT32

9 Drive l: (HP_Install) (CDROM) (Total:0.06 GB) (Free:0 GB) CDFS

 

========================= Users: ========================================

 

User accounts for \\BOYS-HP

 

Administrator            Boys                     Guest                    

 

========================= Restore Points ==================================

 

12-11-2014 06:00:02 Scheduled Checkpoint

12-11-2014 09:00:39 Windows Update

20-11-2014 06:00:02 Scheduled Checkpoint

20-11-2014 09:00:13 Windows Update

 

**** End of log ****

 

Rkill 2.6.8 by Lawrence Abrams (Grinler)

http://www.bleepingcomputer.com/

Copyright 2008-2014 BleepingComputer.com

More Information about Rkill can be found at this link:

http://www.bleepingcomputer.com/forums/topic308364.html

 

Program started at: 11/25/2014 02:08:48 PM in x64 mode. (Safe Mode)

Windows Version: Windows 7 Home Premium Service Pack 1

 

Checking for Windows services to stop:

 

* No malware services found to stop.

 

Checking for processes to terminate:

 

* No malware processes found to kill.

 

Checking Registry for malware related settings:

 

* No issues found in the Registry.

 

Resetting .EXE, .COM, & .BAT associations in the Windows Registry.

 

Performing miscellaneous checks:

 

* Windows Defender Disabled

 

  [HKLM\SOFTWARE\Microsoft\Windows Defender]

  "DisableAntiSpyware" = dword:00000001

 

Checking Windows Service Integrity:

 

* COM+ Event System (EventSystem) is not Running.

  Startup Type set to: Automatic

 

* Windows Defender (WinDefend) is not Running.

  Startup Type set to: Manual

 

* Security Center (wscsvc) is not Running.

  Startup Type set to: Automatic (Delayed Start)

 

* Windows Update (wuauserv) is not Running.

  Startup Type set to: Automatic (Delayed Start)

 

Searching for Missing Digital Signatures:

 

* No issues found.

 

Checking HOSTS File:

 

* No issues found.

 

Program finished at: 11/25/2014 02:10:50 PM

Execution time: 0 hours(s), 2 minute(s), and 1 seconds(s)


 



#4 Broni

Broni

    The Coolest BC Computer


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Posted 25 November 2014 - 07:46 PM

Ran all from safe mode

 

Why?


My Website

p4433470.gif

My help doesn't cost a penny, but if you'd like to consider a donation, click p22001735.gif


 


#5 cheryl g

cheryl g
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Posted 25 November 2014 - 08:12 PM

I don't remember exactly, sorry. I believe something you asked me to do was not working, so I tried it in safe. U need me to try again not in safe mode?



#6 Broni

Broni

    The Coolest BC Computer


  • BC Advisor
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  • OFFLINE
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  • Gender:Male
  • Location:Daly City, CA
  • Local time:03:03 AM

Posted 25 November 2014 - 08:20 PM

Re-run FSS and rKill in normal mode.

Also MBAM and MBAR logs are missing.


My Website

p4433470.gif

My help doesn't cost a penny, but if you'd like to consider a donation, click p22001735.gif


 


#7 cheryl g

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Posted 26 November 2014 - 07:12 PM

Sorry I missed part of your instructions.
 
Farbar Service Scanner Version: 21-07-2014
Ran by Boys (administrator) on 26-11-2014 at 17:47:57
Running from "C:\Users\Boys\Downloads"
Microsoft Windows 7 Home Premium  Service Pack 1 (X64)
Boot Mode: Normal
****************************************************************
 
Internet Services:
============
 
Connection Status:
==============
Localhost is accessible.
LAN connected.
Google IP is accessible.
Google.com is accessible.
Yahoo.com is accessible.
 
 
Windows Firewall:
=============
 
Firewall Disabled Policy: 
==================
 
 
System Restore:
============
 
System Restore Disabled Policy: 
========================
 
 
Action Center:
============
 
 
Windows Update:
============
 
Windows Autoupdate Disabled Policy: 
============================
 
 
Windows Defender:
==============
WinDefend Service is not running. Checking service configuration:
The start type of WinDefend service is set to Demand. The default start type is Auto.
The ImagePath of WinDefend service is OK.
The ServiceDll of WinDefend service is OK.
 
 
Windows Defender Disabled Policy: 
==========================
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows Defender]
"DisableAntiSpyware"=DWORD:1
 
 
Other Services:
==============
 
 
File Check:
========
C:\Windows\System32\nsisvc.dll => File is digitally signed
C:\Windows\System32\drivers\nsiproxy.sys => File is digitally signed
C:\Windows\System32\dhcpcore.dll => File is digitally signed
C:\Windows\System32\drivers\afd.sys => File is digitally signed
C:\Windows\System32\drivers\tdx.sys => File is digitally signed
C:\Windows\System32\Drivers\tcpip.sys => File is digitally signed
C:\Windows\System32\dnsrslvr.dll => File is digitally signed
C:\Windows\System32\mpssvc.dll => File is digitally signed
C:\Windows\System32\bfe.dll => File is digitally signed
C:\Windows\System32\drivers\mpsdrv.sys => File is digitally signed
C:\Windows\System32\SDRSVC.dll => File is digitally signed
C:\Windows\System32\vssvc.exe => File is digitally signed
C:\Windows\System32\wscsvc.dll => File is digitally signed
C:\Windows\System32\wbem\WMIsvc.dll => File is digitally signed
C:\Windows\System32\wuaueng.dll => File is digitally signed
C:\Windows\System32\qmgr.dll => File is digitally signed
C:\Windows\System32\es.dll => File is digitally signed
C:\Windows\System32\cryptsvc.dll => File is digitally signed
C:\Program Files\Windows Defender\MpSvc.dll => File is digitally signed
C:\Windows\System32\ipnathlp.dll => File is digitally signed
C:\Windows\System32\iphlpsvc.dll => File is digitally signed
C:\Windows\System32\svchost.exe => File is digitally signed
C:\Windows\System32\rpcss.dll => File is digitally signed
 
 
**** End of log ****
 
Rkill 2.6.8 by Lawrence Abrams (Grinler)
Copyright 2008-2014 BleepingComputer.com
More Information about Rkill can be found at this link:
 
Program started at: 11/26/2014 05:53:23 PM in x64 mode.
Windows Version: Windows 7 Home Premium Service Pack 1
 
Checking for Windows services to stop:
 
 * No malware services found to stop.
 
Checking for processes to terminate:
 
 * No malware processes found to kill.
 
Checking Registry for malware related settings:
 
 * No issues found in the Registry.
 
Resetting .EXE, .COM, & .BAT associations in the Windows Registry.
 
Performing miscellaneous checks:
 
 * Windows Defender Disabled
 
   [HKLM\SOFTWARE\Microsoft\Windows Defender]
   "DisableAntiSpyware" = dword:00000001
 
Checking Windows Service Integrity: 
 
Checking Windows Service Integrity: 
 
 * Windows Defender (WinDefend) is not Running.
   Startup Type set to: Manual
 
 * Windows Defender (WinDefend) is not Running.
   Startup Type set to: Manual
 
Searching for Missing Digital Signatures: 
 
Searching for Missing Digital Signatures: 
 
 * No issues found.
 
Checking HOSTS File: 
 
 * No issues found.
 
Program finished at: 11/26/2014 05:54:06 PM
Execution time: 0 hours(s), 0 minute(s), and 42 seconds(s)
 
 
Malwarebytes Anti-Rootkit BETA 1.08.2.1001
www.malwarebytes.org
 
Database version: v2014.11.25.11
 
Windows 7 Service Pack 1 x64 NTFS (Safe Mode/Networking)
Internet Explorer 11.0.9600.17420
Boys :: BOYS-HP [administrator]
 
11/25/2014 1:09:57 PM
mbar-log-2014-11-25 (13-09-57).txt
 
Scan type: Quick scan
Scan options enabled: Anti-Rootkit | Drivers | MBR | Physical Sectors | Memory | Startup | Registry | File System | Heuristics/Extra | Heuristics/Shuriken
Scan options disabled: 
Objects scanned: 365107
Time elapsed: 41 minute(s), 54 second(s)
 
Memory Processes Detected: 0
(No malicious items detected)
 
Memory Modules Detected: 0
(No malicious items detected)
 
Registry Keys Detected: 0
(No malicious items detected)
 
Registry Values Detected: 0
(No malicious items detected)
 
Registry Data Items Detected: 0
(No malicious items detected)
 
Folders Detected: 0
(No malicious items detected)
 
Files Detected: 0
(No malicious items detected)
 
Physical Sectors Detected: 0
(No malicious items detected)
 
(end)
 
 
---------------------------------------
Malwarebytes Anti-Rootkit BETA 1.08.2.1001
 
© Malwarebytes Corporation 2011-2012
 
OS version: 6.1.7601 Windows 7 Service Pack 1 x64
 
System is currently in a safe mode
 
Account is Administrative
 
Internet Explorer version: 11.0.9600.17420
 
File system is: NTFS
Disk drives: C:\ DRIVE_FIXED, D:\ DRIVE_FIXED
CPU speed: 3.000000 GHz
Memory total: 4025782272, free: 2731909120
 
Downloaded database version: v2014.11.25.11
Downloaded database version: v2014.11.22.01
=======================================
Initializing...
------------ Kernel report ------------
     11/25/2014 13:09:47
------------ Loaded modules -----------
\SystemRoot\system32\ntoskrnl.exe
\SystemRoot\system32\hal.dll
\SystemRoot\system32\kdcom.dll
\SystemRoot\system32\mcupdate_AuthenticAMD.dll
\SystemRoot\system32\PSHED.dll
\SystemRoot\system32\CLFS.SYS
\SystemRoot\system32\CI.dll
\SystemRoot\system32\drivers\Wdf01000.sys
\SystemRoot\system32\drivers\WDFLDR.SYS
\SystemRoot\system32\drivers\ACPI.sys
\SystemRoot\system32\drivers\WMILIB.SYS
\SystemRoot\system32\drivers\msisadrv.sys
\SystemRoot\system32\drivers\pci.sys
\SystemRoot\system32\drivers\vdrvroot.sys
\SystemRoot\System32\drivers\partmgr.sys
\SystemRoot\system32\drivers\volmgr.sys
\SystemRoot\System32\drivers\volmgrx.sys
\SystemRoot\System32\drivers\mountmgr.sys
\SystemRoot\system32\DRIVERS\amd_sata.sys
\SystemRoot\system32\DRIVERS\storport.sys
\SystemRoot\system32\DRIVERS\amd_xata.sys
\SystemRoot\system32\drivers\amdxata.sys
\SystemRoot\system32\drivers\fltmgr.sys
\SystemRoot\system32\drivers\fileinfo.sys
\SystemRoot\System32\Drivers\Ntfs.sys
\SystemRoot\System32\Drivers\msrpc.sys
\SystemRoot\System32\Drivers\ksecdd.sys
\SystemRoot\System32\Drivers\cng.sys
\SystemRoot\System32\drivers\pcw.sys
\SystemRoot\System32\Drivers\Fs_Rec.sys
\SystemRoot\system32\drivers\ndis.sys
\SystemRoot\system32\drivers\NETIO.SYS
\SystemRoot\System32\Drivers\ksecpkg.sys
\SystemRoot\System32\drivers\tcpip.sys
\SystemRoot\System32\drivers\fwpkclnt.sys
\SystemRoot\system32\drivers\volsnap.sys
\SystemRoot\System32\drivers\rdyboost.sys
\SystemRoot\System32\Drivers\mup.sys
\SystemRoot\System32\drivers\hwpolicy.sys
\SystemRoot\System32\DRIVERS\fvevol.sys
\SystemRoot\system32\DRIVERS\disk.sys
\SystemRoot\system32\DRIVERS\CLASSPNP.SYS
\SystemRoot\system32\DRIVERS\avgrkx64.sys
\SystemRoot\system32\DRIVERS\avgloga.sys
\SystemRoot\system32\DRIVERS\avgmfx64.sys
\SystemRoot\system32\DRIVERS\avgidsha.sys
\SystemRoot\system32\DRIVERS\AtiPcie64.sys
\SystemRoot\System32\Drivers\Null.SYS
\SystemRoot\System32\Drivers\Beep.SYS
\SystemRoot\System32\drivers\vga.sys
\SystemRoot\System32\drivers\VIDEOPRT.SYS
\SystemRoot\System32\drivers\watchdog.sys
\SystemRoot\system32\drivers\rdpencdd.sys
\SystemRoot\System32\Drivers\Msfs.SYS
\SystemRoot\System32\Drivers\Npfs.SYS
\SystemRoot\system32\DRIVERS\tdx.sys
\SystemRoot\system32\DRIVERS\TDI.SYS
\SystemRoot\system32\DRIVERS\avgtdia.sys
\SystemRoot\System32\DRIVERS\netbt.sys
\SystemRoot\system32\drivers\afd.sys
\SystemRoot\system32\DRIVERS\wfplwf.sys
\SystemRoot\system32\DRIVERS\pacer.sys
\SystemRoot\system32\DRIVERS\vwififlt.sys
\SystemRoot\system32\DRIVERS\netbios.sys
\SystemRoot\system32\DRIVERS\rdbss.sys
\SystemRoot\system32\drivers\nsiproxy.sys
\SystemRoot\System32\Drivers\dfsc.sys
\SystemRoot\system32\DRIVERS\tunnel.sys
\SystemRoot\system32\DRIVERS\netr28x.sys
\SystemRoot\system32\DRIVERS\vwifibus.sys
\SystemRoot\system32\DRIVERS\Rt64win7.sys
\SystemRoot\SysWOW64\drivers\Afc.sys
\SystemRoot\system32\DRIVERS\cdrom.sys
\SystemRoot\system32\DRIVERS\usbohci.sys
\SystemRoot\system32\DRIVERS\USBPORT.SYS
\SystemRoot\system32\DRIVERS\usbfilter.sys
\SystemRoot\system32\DRIVERS\usbehci.sys
\SystemRoot\system32\drivers\HDAudBus.sys
\SystemRoot\system32\drivers\wmiacpi.sys
\SystemRoot\system32\DRIVERS\blbdrive.sys
\SystemRoot\system32\drivers\CompositeBus.sys
\SystemRoot\system32\drivers\mssmbios.sys
\SystemRoot\system32\DRIVERS\AgileVpn.sys
\SystemRoot\system32\DRIVERS\rasl2tp.sys
\SystemRoot\system32\DRIVERS\ndistapi.sys
\SystemRoot\system32\DRIVERS\ndiswan.sys
\SystemRoot\system32\DRIVERS\raspppoe.sys
\SystemRoot\system32\DRIVERS\raspptp.sys
\SystemRoot\system32\DRIVERS\rassstp.sys
\SystemRoot\system32\drivers\termdd.sys
\SystemRoot\system32\DRIVERS\kbdclass.sys
\SystemRoot\system32\DRIVERS\mouclass.sys
\SystemRoot\system32\drivers\swenum.sys
\SystemRoot\system32\drivers\ks.sys
\SystemRoot\system32\DRIVERS\umbus.sys
\SystemRoot\system32\DRIVERS\usbhub.sys
\SystemRoot\System32\Drivers\NDProxy.SYS
\SystemRoot\system32\DRIVERS\udfs.sys
\SystemRoot\System32\win32k.sys
\SystemRoot\System32\drivers\Dxapi.sys
\SystemRoot\system32\DRIVERS\hidusb.sys
\SystemRoot\system32\DRIVERS\HIDCLASS.SYS
\SystemRoot\system32\DRIVERS\HIDPARSE.SYS
\SystemRoot\system32\DRIVERS\USBD.SYS
\SystemRoot\system32\DRIVERS\mouhid.sys
\SystemRoot\system32\DRIVERS\USBSTOR.SYS
\SystemRoot\System32\drivers\dxg.sys
\SystemRoot\system32\DRIVERS\usb8023.sys
\SystemRoot\system32\DRIVERS\RNDISMP.SYS
\SystemRoot\System32\TSDDD.dll
\SystemRoot\system32\DRIVERS\usbccgp.sys
\SystemRoot\System32\framebuf.dll
\SystemRoot\system32\DRIVERS\kbdhid.sys
\SystemRoot\System32\Drivers\crashdmp.sys
\SystemRoot\System32\Drivers\dump_diskdump.sys
\SystemRoot\System32\Drivers\dump_amd_sata.sys
\SystemRoot\System32\Drivers\dump_dumpfve.sys
\SystemRoot\System32\ATMFD.DLL
\SystemRoot\system32\DRIVERS\nwifi.sys
\SystemRoot\system32\DRIVERS\ndisuio.sys
\SystemRoot\system32\DRIVERS\bowser.sys
\SystemRoot\System32\drivers\mpsdrv.sys
\SystemRoot\system32\DRIVERS\mrxsmb.sys
\SystemRoot\system32\DRIVERS\mrxsmb10.sys
\SystemRoot\system32\DRIVERS\vwifimp.sys
\SystemRoot\system32\DRIVERS\mrxsmb20.sys
\SystemRoot\system32\DRIVERS\cdfs.sys
\SystemRoot\System32\Drivers\fastfat.SYS
\??\C:\Windows\system32\drivers\mbamchameleon.sys
\??\C:\Windows\system32\drivers\MBAMSwissArmy.sys
\Windows\System32\ntdll.dll
\Windows\System32\smss.exe
\Windows\System32\apisetschema.dll
\Windows\System32\autochk.exe
\Windows\System32\difxapi.dll
\Windows\System32\comdlg32.dll
\Windows\System32\urlmon.dll
\Windows\System32\oleaut32.dll
\Windows\System32\user32.dll
\Windows\System32\gdi32.dll
\Windows\System32\usp10.dll
\Windows\System32\shlwapi.dll
\Windows\System32\rpcrt4.dll
\Windows\System32\shell32.dll
\Windows\System32\kernel32.dll
\Windows\System32\ole32.dll
\Windows\System32\setupapi.dll
\Windows\System32\sechost.dll
\Windows\System32\psapi.dll
\Windows\System32\clbcatq.dll
\Windows\System32\advapi32.dll
\Windows\System32\Wldap32.dll
\Windows\System32\ws2_32.dll
\Windows\System32\msvcrt.dll
\Windows\System32\wininet.dll
\Windows\System32\iertutil.dll
\Windows\System32\msctf.dll
\Windows\System32\imm32.dll
\Windows\System32\imagehlp.dll
\Windows\System32\lpk.dll
\Windows\System32\nsi.dll
\Windows\System32\normaliz.dll
\Windows\System32\api-ms-win-downlevel-user32-l1-1-0.dll
\Windows\System32\api-ms-win-downlevel-normaliz-l1-1-0.dll
\Windows\System32\api-ms-win-downlevel-ole32-l1-1-0.dll
\Windows\System32\cfgmgr32.dll
\Windows\System32\userenv.dll
\Windows\System32\wintrust.dll
\Windows\System32\KernelBase.dll
\Windows\System32\devobj.dll
\Windows\System32\api-ms-win-downlevel-version-l1-1-0.dll
\Windows\System32\api-ms-win-downlevel-shlwapi-l1-1-0.dll
\Windows\System32\comctl32.dll
\Windows\System32\crypt32.dll
\Windows\System32\api-ms-win-downlevel-advapi32-l1-1-0.dll
\Windows\System32\profapi.dll
\Windows\System32\msasn1.dll
\Windows\SysWOW64\normaliz.dll
----------- End -----------
Done!
<<<1>>>
Upper Device Name: \Device\Harddisk5\DR5
Upper Device Object: 0xfffffa800533c060
Upper Device Driver Name: \Driver\Disk\
Lower Device Name: \Device\0000007b\
Lower Device Object: 0xfffffa80051ecb60
Lower Device Driver Name: \Driver\USBSTOR\
<<<1>>>
Upper Device Name: \Device\Harddisk4\DR4
Upper Device Object: 0xfffffa80053d3790
Upper Device Driver Name: \Driver\Disk\
Lower Device Name: \Device\0000007a\
Lower Device Object: 0xfffffa80051ebb60
Lower Device Driver Name: \Driver\USBSTOR\
<<<1>>>
Upper Device Name: \Device\Harddisk3\DR3
Upper Device Object: 0xfffffa800533a060
Upper Device Driver Name: \Driver\Disk\
Lower Device Name: \Device\00000079\
Lower Device Object: 0xfffffa80046a0b60
Lower Device Driver Name: \Driver\USBSTOR\
<<<1>>>
Upper Device Name: \Device\Harddisk2\DR2
Upper Device Object: 0xfffffa800534b790
Upper Device Driver Name: \Driver\Disk\
Lower Device Name: \Device\00000078\
Lower Device Object: 0xfffffa80051ddb60
Lower Device Driver Name: \Driver\USBSTOR\
<<<1>>>
Upper Device Name: \Device\Harddisk1\DR1
Upper Device Object: 0xfffffa8005333790
Upper Device Driver Name: \Driver\Disk\
Lower Device Name: \Device\0000006f\
Lower Device Object: 0xfffffa8005157b60
Lower Device Driver Name: \Driver\USBSTOR\
<<<1>>>
Upper Device Name: \Device\Harddisk0\DR0
Upper Device Object: 0xfffffa8003a3a790
Upper Device Driver Name: \Driver\Disk\
Lower Device Name: \Device\00000058\
Lower Device Object: 0xfffffa80039809c0
Lower Device Driver Name: \Driver\amd_sata\
<<<2>>>
Physical Sector Size: 512
Drive: 0, DevicePointer: 0xfffffa8003a3a790, DeviceName: \Device\Harddisk0\DR0\, DriverName: \Driver\Disk\
--------- Disk Stack ------
DevicePointer: 0xfffffa8003a3a1e0, DeviceName: Unknown, DriverName: \Driver\partmgr\
DevicePointer: 0xfffffa8003a3a790, DeviceName: \Device\Harddisk0\DR0\, DriverName: \Driver\Disk\
DevicePointer: 0xfffffa8003984ac0, DeviceName: Unknown, DriverName: \Driver\amd_xata\
DevicePointer: 0xfffffa80039809c0, DeviceName: \Device\00000058\, DriverName: \Driver\amd_sata\
------------ End ----------
Alternate DeviceName: \Device\Harddisk0\DR0\, DriverName: \Driver\Disk\
Upper DeviceData: 0x0, 0x0, 0x0
Lower DeviceData: 0x0, 0x0, 0x0
<<<3>>>
Volume: C:
File system type: NTFS
SectorSize = 512, ClusterSize = 4096, MFTRecordSize = 1024, MFTIndexSize = 4096 bytes
<<<2>>>
<<<3>>>
Volume: C:
File system type: NTFS
SectorSize = 512, ClusterSize = 4096, MFTRecordSize = 1024, MFTIndexSize = 4096 bytes
Scanning drivers directory: C:\WINDOWS\SYSTEM32\drivers...
Done!
Drive 0
This is a System drive
Scanning MBR on drive 0...
Inspecting partition table:
MBR Signature: 55AA
Disk Signature: C562DE02
 
Partition information:
 
    Partition 0 type is Primary (0x7)
    Partition is ACTIVE.
    Partition starts at LBA: 2048  Numsec = 204800
    Partition file system is NTFS
    Partition is bootable
 
    Partition 1 type is Primary (0x7)
    Partition is NOT ACTIVE.
    Partition starts at LBA: 206848  Numsec = 1926260736
 
    Partition 2 type is Primary (0x7)
    Partition is NOT ACTIVE.
    Partition starts at LBA: 1926467584  Numsec = 27054080
 
    Partition 3 type is Empty (0x0)
    Partition is NOT ACTIVE.
    Partition starts at LBA: 0  Numsec = 0
 
Disk Size: 1000204886016 bytes
Sector size: 512 bytes
 
Done!
Physical Sector Size: 512
Drive: 1, DevicePointer: 0xfffffa8005333790, DeviceName: \Device\Harddisk1\DR1\, DriverName: \Driver\Disk\
--------- Disk Stack ------
DevicePointer: 0xfffffa800515bb90, DeviceName: Unknown, DriverName: \Driver\partmgr\
DevicePointer: 0xfffffa8005333790, DeviceName: \Device\Harddisk1\DR1\, DriverName: \Driver\Disk\
DevicePointer: 0xfffffa800515dbf0, DeviceName: Unknown, DriverName: \Driver\usbfilter\
DevicePointer: 0xfffffa8005157b60, DeviceName: \Device\0000006f\, DriverName: \Driver\USBSTOR\
------------ End ----------
Alternate DeviceName: \Device\Harddisk1\DR1\, DriverName: \Driver\Disk\
Upper DeviceData: 0x0, 0x0, 0x0
Lower DeviceData: 0x0, 0x0, 0x0
Drive 1
Scanning MBR on drive 1...
Inspecting partition table:
MBR Signature: 55AA
Disk Signature: 0
 
Partition information:
 
    Partition 0 type is Other (0xb)
    Partition is NOT ACTIVE.
    Partition starts at LBA: 32  Numsec = 7837664
 
    Partition 1 type is Empty (0x0)
    Partition is NOT ACTIVE.
    Partition starts at LBA: 0  Numsec = 0
 
    Partition 2 type is Empty (0x0)
    Partition is NOT ACTIVE.
    Partition starts at LBA: 0  Numsec = 0
 
    Partition 3 type is Empty (0x0)
    Partition is NOT ACTIVE.
    Partition starts at LBA: 0  Numsec = 0
 
Disk Size: 4012900352 bytes
Sector size: 512 bytes
 
Done!
Physical Sector Size: 0
Drive: 2, DevicePointer: 0xfffffa800534b790, DeviceName: \Device\Harddisk2\DR2\, DriverName: \Driver\Disk\
--------- Disk Stack ------
DevicePointer: 0xfffffa80051f1b90, DeviceName: Unknown, DriverName: \Driver\partmgr\
DevicePointer: 0xfffffa800534b790, DeviceName: \Device\Harddisk2\DR2\, DriverName: \Driver\Disk\
DevicePointer: 0xfffffa80051efbf0, DeviceName: Unknown, DriverName: \Driver\usbfilter\
DevicePointer: 0xfffffa80051ddb60, DeviceName: \Device\00000078\, DriverName: \Driver\USBSTOR\
------------ End ----------
Physical Sector Size: 0
Drive: 3, DevicePointer: 0xfffffa800533a060, DeviceName: \Device\Harddisk3\DR3\, DriverName: \Driver\Disk\
--------- Disk Stack ------
DevicePointer: 0xfffffa80051f2b90, DeviceName: Unknown, DriverName: \Driver\partmgr\
DevicePointer: 0xfffffa800533a060, DeviceName: \Device\Harddisk3\DR3\, DriverName: \Driver\Disk\
DevicePointer: 0xfffffa80051eebf0, DeviceName: Unknown, DriverName: \Driver\usbfilter\
DevicePointer: 0xfffffa80046a0b60, DeviceName: \Device\00000079\, DriverName: \Driver\USBSTOR\
------------ End ----------
Physical Sector Size: 0
Drive: 4, DevicePointer: 0xfffffa80053d3790, DeviceName: \Device\Harddisk4\DR4\, DriverName: \Driver\Disk\
--------- Disk Stack ------
DevicePointer: 0xfffffa80051f3b90, DeviceName: Unknown, DriverName: \Driver\partmgr\
DevicePointer: 0xfffffa80053d3790, DeviceName: \Device\Harddisk4\DR4\, DriverName: \Driver\Disk\
DevicePointer: 0xfffffa80051edbf0, DeviceName: Unknown, DriverName: \Driver\usbfilter\
DevicePointer: 0xfffffa80051ebb60, DeviceName: \Device\0000007a\, DriverName: \Driver\USBSTOR\
------------ End ----------
Physical Sector Size: 0
Drive: 5, DevicePointer: 0xfffffa800533c060, DeviceName: \Device\Harddisk5\DR5\, DriverName: \Driver\Disk\
--------- Disk Stack ------
DevicePointer: 0xfffffa80051f4b90, DeviceName: Unknown, DriverName: \Driver\partmgr\
DevicePointer: 0xfffffa800533c060, DeviceName: \Device\Harddisk5\DR5\, DriverName: \Driver\Disk\
DevicePointer: 0xfffffa80051f0bf0, DeviceName: Unknown, DriverName: \Driver\usbfilter\
DevicePointer: 0xfffffa80051ecb60, DeviceName: \Device\0000007b\, DriverName: \Driver\USBSTOR\
------------ End ----------
Scan finished
=======================================
 
 
Removal queue found; removal started
Removing C:\ProgramData\Malwarebytes' Anti-Malware (portable)\MBR-0-i.mbam...
Removing C:\ProgramData\Malwarebytes' Anti-Malware (portable)\VBR-0-0-2048-i.mbam...
Removing C:\ProgramData\Malwarebytes' Anti-Malware (portable)\MBR-0-r.mbam...
Removing C:\ProgramData\Malwarebytes' Anti-Malware (portable)\MBR-1-i.mbam...
Removing C:\ProgramData\Malwarebytes' Anti-Malware (portable)\MBR-1-r.mbam...
Removal finished
 
 
Malwarebytes Anti-Malware
www.malwarebytes.org
 
Scan Date: 11/24/2014
Scan Time: 1:55:48 PM
Logfile: mbam scan 1124.txt
Administrator: Yes
 
Version: 2.00.3.1025
Malware Database: v2014.09.19.05
Rootkit Database: v2014.09.18.01
License: Free
Malware Protection: Disabled
Malicious Website Protection: Disabled
Self-protection: Disabled
 
OS: Windows 7 Service Pack 1
CPU: x64
File System: NTFS
User: Boys
 
Scan Type: Threat Scan
Result: Completed
Objects Scanned: 322320
Time Elapsed: 12 min, 41 sec
 
Memory: Enabled
Startup: Enabled
Filesystem: Enabled
Archives: Enabled
Rootkits: Disabled
Heuristics: Enabled
PUP: Warn
PUM: Enabled
 
Processes: 0
(No malicious items detected)
 
Modules: 0
(No malicious items detected)
 
Registry Keys: 5
PUP.Optional.PCTechHotline.A, HKLM\SYSTEM\CURRENTCONTROLSET\SERVICES\PCTechHotlineSvc, Quarantined, [047d0ae56615d660c122b66842c1b64a], 
PUP.Optional.PCTechHotline.A, HKLM\SOFTWARE\CLASSES\CLSID\{6E30A318-C2A8-4874-9C44-30EB821658BA}, Quarantined, [047d0ae56615d660c122b66842c1b64a], 
PUP.Optional.PCTechHotline.A, HKLM\SOFTWARE\WOW6432NODE\MICROSOFT\WINDOWS\CURRENTVERSION\UNINSTALL\{A0B0DA25-DD15-4739-92A3-62D3424F043A}_is1, Quarantined, [047d0ae56615d660c122b66842c1b64a], 
PUP.Optional.InstallCore.A, HKU\S-1-5-21-3510681372-138612201-4212951575-1000-{ED1FC765-E35E-4C3D-BF15-2C2B11260CE4}-0\SOFTWARE\INSTALLCORE\1I1T1Q1S, Quarantined, [6b1619d67902da5cc0d8cf698a79926e], 
PUP.Optional.InstallCore.A, HKU\S-1-5-21-3510681372-138612201-4212951575-1000-{ED1FC765-E35E-4C3D-BF15-2C2B11260CE4}-0\SOFTWARE\INSTALLCORE, Quarantined, [8ef319d62259a29481774b0334d0de22], 
 
Registry Values: 3
PUP.Optional.PCTechHotline.A, HKLM\SOFTWARE\WOW6432NODE\MICROSOFT\WINDOWS\CURRENTVERSION\RUN|PCTechHotline, "C:\Program Files (x86)\PCTechHotline\PCTechHotline.exe" /STARTUP, Quarantined, [047d0ae56615d660c122b66842c1b64a]
PUP.Optional.MindSpark, HKLM\SOFTWARE\WOW6432NODE\MICROSOFT\WINDOWS\CURRENTVERSION\RUN|BringMeSports_1c Browser Plugin Loader 64, C:\Program Files (x86)\BringMeSports_1c\bar\1.bin\1cbrmon64.exe, Quarantined, [0e731ed14239a09673a6f977b64e8b75]
PUP.Optional.InstallCore.A, HKU\S-1-5-21-3510681372-138612201-4212951575-1000-{ED1FC765-E35E-4C3D-BF15-2C2B11260CE4}-0\SOFTWARE\INSTALLCORE|tb, 0P1C2R1R1D0W0O0R1I1M, Quarantined, [8ef319d62259a29481774b0334d0de22]
 
Registry Data: 0
(No malicious items detected)
 
Folders: 2
PUP.Optional.PCTechHotline.A, C:\Program Files (x86)\PCTechHotline, Quarantined, [047d0ae56615d660c122b66842c1b64a], 
PUP.Optional.PCTechHotline.A, C:\Program Files (x86)\PCTechHotline\Update, Quarantined, [047d0ae56615d660c122b66842c1b64a], 
 
Files: 11
PUP.Optional.PCTechHotline.A, C:\Program Files (x86)\PCTechHotline\PCTHdesk.dll, Quarantined, [047d0ae56615d660c122b66842c1b64a], 
PUP.Optional.PCTechHotline.A, C:\Program Files (x86)\PCTechHotline\PCTechHotline.exe, Quarantined, [047d0ae56615d660c122b66842c1b64a], 
PUP.Optional.PCTechHotline.A, C:\Program Files (x86)\PCTechHotline\PCTechHotlineSvc.exe, Quarantined, [047d0ae56615d660c122b66842c1b64a], 
PUP.Optional.PCTechHotline.A, C:\Program Files (x86)\PCTechHotline\PCTHdesk.64.dll, Quarantined, [047d0ae56615d660c122b66842c1b64a], 
PUP.Optional.PCTechHotline.A, C:\Program Files (x86)\PCTechHotline\PCTHHook.dll, Quarantined, [047d0ae56615d660c122b66842c1b64a], 
PUP.Optional.PCTechHotline.A, C:\Program Files (x86)\PCTechHotline\PCTHHook.exe, Quarantined, [047d0ae56615d660c122b66842c1b64a], 
PUP.Optional.PCTechHotline.A, C:\Program Files (x86)\PCTechHotline\PCTHHook64.dll, Quarantined, [047d0ae56615d660c122b66842c1b64a], 
PUP.Optional.PCTechHotline.A, C:\Program Files (x86)\PCTechHotline\PCTHHook64.exe, Quarantined, [047d0ae56615d660c122b66842c1b64a], 
PUP.Optional.PCTechHotline.A, C:\Program Files (x86)\PCTechHotline\unins000.dat, Quarantined, [047d0ae56615d660c122b66842c1b64a], 
PUP.Optional.PCTechHotline.A, C:\Program Files (x86)\PCTechHotline\unins000.exe, Quarantined, [047d0ae56615d660c122b66842c1b64a], 
PUP.Optional.PCTechHotline.A, C:\Program Files (x86)\PCTechHotline\unins000.msg, Quarantined, [047d0ae56615d660c122b66842c1b64a], 
 
Physical Sectors: 0
(No malicious items detected)
 
 
(end)


#8 Broni

Broni

    The Coolest BC Computer


  • BC Advisor
  • 42,477 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Daly City, CA
  • Local time:03:03 AM

Posted 26 November 2014 - 09:05 PM

Good :)

 

p22002970.gif Download Temp File Cleaner (TFC)
Alternate download: http://www.itxassociates.com/OT-Tools/TFC.exe
Double click on TFC.exe to run the program.
Click on Start button to begin cleaning process.
TFC will close all running programs, and it may ask you to restart computer.

p22002970.gif Please download AdwCleaner by Xplode onto your desktop.

  • Close all open programs and internet browsers.
  • Double click on adwcleaner.exe to run the tool.
  • Click on Scan button.
  • When the scan has finished click on Clean button.
  • Your computer will be rebooted automatically. A text file will open after the restart.
  • Please post the contents of that logfile with your next reply.
  • You can find the logfile at C:\AdwCleaner[S1].txt as well.


p22002970.gif Please download Junkware Removal Tool to your desktop.
  • Shut down your protection software now to avoid potential conflicts.
  • Run the tool by double-clicking it. If you are using Windows Vista, 7, or 8; instead of double-clicking, right-mouse click JRT.exe and select "Run as Administrator".
  • The tool will open and start scanning your system.
  • Please be patient as this can take a while to complete depending on your system's specifications.
  • On completion, a log (JRT.txt) is saved to your desktop and will automatically open.
  • Post the contents of JRT.txt into your next message.


p22002970.gif Download Sophos Free Virus Removal Tool and save it to your desktop.
  • Double click the icon and select Run
  • Click Next
  • Select I accept the terms in this license agreement, then click Next twice
  • Click Install
  • Click Finish to launch the program
  • Once the virus database has been updated click Start Scanning
  • If any threats are found click Details, then View log file... (bottom left hand corner)
  • Copy and paste the results in your reply
  • Close the Notepad document, close the Threat Details screen, then click Start cleanup
  • Click Exit to close the program


My Website

p4433470.gif

My help doesn't cost a penny, but if you'd like to consider a donation, click p22001735.gif


 


#9 cheryl g

cheryl g
  • Topic Starter

  • Members
  • 62 posts
  • OFFLINE
  •  
  • Local time:05:03 AM

Posted 27 November 2014 - 11:08 PM

# AdwCleaner v4.102 - Report created 26/11/2014 at 21:41:49

# Updated 23/11/2014 by Xplode

# Database : 2014-11-26.1 [Live]

# Operating System : Windows 7 Home Premium Service Pack 1 (64 bits)

# Username : Boys - BOYS-HP

# Running from : C:\Users\Boys\Downloads\adwcleaner_4.102.exe

# Option : Clean

 

***** [ Services ] *****

 

Service Deleted : SC_Svc

 

***** [ Files / Folders ] *****

 

Folder Deleted : C:\ProgramData\AOL Toolbar

Folder Deleted : C:\ProgramData\PC Drivers HeadQuarters

Folder Deleted : C:\ProgramData\Driver Support

Folder Deleted : C:\ProgramData\Spyware Clear

Folder Deleted : C:\ProgramData\Microsoft\Windows\Start Menu\Programs\PC Tech Hotline

Folder Deleted : C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Spyware Clear

Folder Deleted : C:\Program Files (x86)\AOL Toolbar

Folder Deleted : C:\Program Files (x86)\TelevisionFanaticEI

Folder Deleted : C:\Program Files (x86)\WSE_Vosteran

Folder Deleted : C:\Program Files (x86)\Spyware Clear

Folder Deleted : C:\Program Files (x86)\Common Files\Software Update Utility

Folder Deleted : C:\Users\Boys\AppData\Local\AOL Toolbar

Folder Deleted : C:\Users\Boys\AppData\Local\iac

Folder Deleted : C:\Users\Boys\AppData\Local\Driver Support

Folder Deleted : C:\Users\Boys\AppData\LocalLow\iac

Folder Deleted : C:\Users\Boys\AppData\LocalLow\TelevisionFanaticEI

Folder Deleted : C:\Users\Boys\AppData\Roaming\PC Tech Hotline

Folder Deleted : C:\Users\Boys\AppData\Roaming\WSE_Vosteran

Folder Deleted : C:\Users\Boys\AppData\Roaming\Spyware Clear

Folder Deleted : C:\Users\Boys\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Driver Support

File Deleted : C:\Users\Public\Desktop\eBay.lnk

File Deleted : C:\ProgramData\Microsoft\Windows\Start Menu\Programs\eBay.lnk

File Deleted : C:\Users\Boys\AppData\Local\Google\Chrome\User Data\Default\Local Storage\hxxp_www.saveur.com_0.localstorage

File Deleted : C:\Users\Boys\AppData\Local\Google\Chrome\User Data\Default\Local Storage\hxxp_www.saveur.com_0.localstorage-journal

 

***** [ Scheduled Tasks ] *****

 

Task Deleted : Driver Support-RTMRules

Task Deleted : Driver Support-RTMScan

Task Deleted : Driver Support-RTMUpdater

Task Deleted : Driver Detective-RTMUpdater

Task Deleted : Driver Detective-RTMScan

Task Deleted : Driver Detective-RTMRules

 

***** [ Shortcuts ] *****

 

***** [ Registry ] *****

 

Key Deleted : HKLM\SOFTWARE\Classes\AppID\dnu.EXE

Key Deleted : HKLM\SOFTWARE\Classes\dnUpdate

Key Deleted : HKLM\SOFTWARE\Classes\dnUpdater.DownloadUIBrowser

Key Deleted : HKLM\SOFTWARE\Classes\dnUpdater.DownloadUIBrowser.1

Key Deleted : HKLM\SOFTWARE\Classes\dnUpdater.DownloadUpdController

Key Deleted : HKLM\SOFTWARE\Classes\dnUpdater.DownloadUpdController.1

Key Deleted : HKLM\SOFTWARE\Classes\FromDocToPDF_65.ToolbarProtector

Key Deleted : HKLM\SOFTWARE\Classes\FromDocToPDF_65.ToolbarProtector.1

Value Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Run [Driver Detective]

Key Deleted : HKLM\SOFTWARE\Classes\AppID\{6C259840-5BA8-46E6-8ED1-EF3BA47D8BA1}

Key Deleted : HKLM\SOFTWARE\Classes\AppID\{B27D9527-3762-4D71-963D-FB7A94FDD678}

Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{7B089B94-D1DC-4C6B-87E1-8156E22C1D96}

Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{E15A9BFD-D16D-496D-8222-44CADF316E70}

Key Deleted : HKLM\SOFTWARE\Classes\Interface\{660E6F4F-840D-436D-B668-433D9591BAC5}

Key Deleted : HKLM\SOFTWARE\Classes\Interface\{E7435878-65B9-44D1-A443-81754E5DFC90}

Key Deleted : HKLM\SOFTWARE\Classes\TypeLib\{4D8AEB1D-4ED4-44AC-A039-4775B2575DB0}

Key Deleted : HKLM\SOFTWARE\Classes\TypeLib\{92380354-381A-471F-BE2E-DD9ACD9777EA}

Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{04D2B915-19FF-41E9-994D-95DC898BEA43}

Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{2F4D7835-42B0-4BA7-9587-1B01393F78EE}

Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{82C7004A-078E-468C-9C0F-2243618FF7CB}

Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{BC7E25D7-4681-46A3-AF5A-9A1B865783ED}

Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{FD79F359-E577-46DB-AA74-D6E6B8B45BA8}

Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\PreApproved\{2F4D7835-42B0-4BA7-9587-1B01393F78EE}

Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\PreApproved\{7B089B94-D1DC-4C6B-87E1-8156E22C1D96}

Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\PreApproved\{FD79F359-E577-46DB-AA74-D6E6B8B45BA8}

Key Deleted : HKLM\SOFTWARE\Microsoft\Internet Explorer\Low Rights\ElevationPolicy\{36B445BF-1B84-466A-A623-A360A8CFF8C3}

Key Deleted : [x64] HKLM\SOFTWARE\Classes\Interface\{30CBDB40-5B21-481B-A09B-F87CEF73F020}

Key Deleted : [x64] HKLM\SOFTWARE\Classes\Interface\{36B445BF-1B84-466A-A623-A360A8CFF8C3}

Key Deleted : [x64] HKLM\SOFTWARE\Classes\Interface\{3B181CF2-878B-4758-8FBD-59D8AC5AB12D}

Key Deleted : [x64] HKLM\SOFTWARE\Classes\Interface\{660E6F4F-840D-436D-B668-433D9591BAC5}

Key Deleted : [x64] HKLM\SOFTWARE\Classes\Interface\{E7435878-65B9-44D1-A443-81754E5DFC90}

Key Deleted : [x64] HKCU\Software\Microsoft\Internet Explorer\SearchScopes\{2FA28606-DE77-4029-AF96-B231E3B8F827}

Key Deleted : [x64] HKCU\Software\Microsoft\Internet Explorer\SearchScopes\{B7FCA997-D0FB-4FE0-8AFD-255E89CF9671}

Key Deleted : [x64] HKCU\Software\Microsoft\Internet Explorer\SearchScopes\{D43B3890-80C7-4010-A95D-1E77B5924DC3}

Key Deleted : [x64] HKCU\Software\Microsoft\Internet Explorer\SearchScopes\{EC29EDF6-AD3C-4E1C-A087-D6CB81400C43}

Key Deleted : [x64] HKLM\SOFTWARE\Microsoft\Internet Explorer\SearchScopes\{2FA28606-DE77-4029-AF96-B231E3B8F827}

Key Deleted : [x64] HKLM\SOFTWARE\Microsoft\Internet Explorer\SearchScopes\{B7FCA997-D0FB-4FE0-8AFD-255E89CF9671}

Key Deleted : [x64] HKLM\SOFTWARE\Microsoft\Internet Explorer\SearchScopes\{D43B3890-80C7-4010-A95D-1E77B5924DC3}

Key Deleted : [x64] HKLM\SOFTWARE\Microsoft\Internet Explorer\SearchScopes\{EC29EDF6-AD3C-4E1C-A087-D6CB81400C43}

Key Deleted : HKCU\Software\Microsoft\Internet Explorer\SearchScopes\{AFDD7F6B-05E8-4FFC-9533-845127B8B8C8}

Key Deleted : HKLM\SOFTWARE\Microsoft\Internet Explorer\SearchScopes\{2fa28606-de77-4029-af96-b231e3b8f827}

Key Deleted : HKLM\SOFTWARE\Microsoft\Internet Explorer\SearchScopes\{443789B7-F39C-4b5c-9287-DA72D38F4FE6}

Key Deleted : HKLM\SOFTWARE\Microsoft\Internet Explorer\SearchScopes\{9a216821-0ec5-49a3-85ac-fb72ae79a1e8}

Key Deleted : HKLM\SOFTWARE\Microsoft\Internet Explorer\SearchScopes\{a5b9c0f5-5616-47cd-a95f-e43b488faccf}

Key Deleted : HKLM\SOFTWARE\Microsoft\Internet Explorer\SearchScopes\{acdfb480-40cb-472a-a096-91f4253f1762}

Key Deleted : HKCU\Software\DriverSupport

Key Deleted : HKCU\Software\WSE_Vosteran

Key Deleted : HKCU\Software\Vosteran

Key Deleted : HKCU\Software\AppDataLow\Software\TelevisionFanaticEI

Key Deleted : HKLM\SOFTWARE\AVG SafeGuard toolbar

Key Deleted : HKLM\SOFTWARE\firstsearch

Key Deleted : HKLM\SOFTWARE\InstallCore

Key Deleted : HKLM\SOFTWARE\TelevisionFanatic

Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Uninstall\DriverSupport

Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\SoftwareUpdUtility

Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\WSE_Vosteran

Key Deleted : HKCU\Software\Microsoft\Internet Explorer\LowRegistry\DOMStorage\ask.com

Key Deleted : HKCU\Software\Microsoft\Internet Explorer\LowRegistry\DOMStorage\www.ask.com

 

***** [ Browsers ] *****

 

-\\ Internet Explorer v11.0.9600.17420

 

Setting Restored : HKCU\Software\Microsoft\Internet Explorer\Main [Start Page]

 

-\\ Google Chrome v39.0.2171.71

 

[C:\Users\Boys\AppData\Local\Google\Chrome\User Data\Default\Web Data] - Deleted [Search Provider] : hxxp://search.aol.com/aol/search?q={searchTerms}

[C:\Users\Boys\AppData\Local\Google\Chrome\User Data\Default\Web Data] - Deleted [Search Provider] : hxxp://www.ask.com/web?q={searchTerms}

[C:\Users\Boys\AppData\Local\Google\Chrome\User Data\Default\Web Data] - Deleted [Search Provider] : hxxp://Vosteran.com/results.php?f=4&q={searchTerms}&a=vst_dnldkng_14_47_ie&cd=2XzuyEtN2Y1L1Qzu0A0CzztCtCtByCzytCyByC0ByDtD0AyBtN0D0Tzu0StCtDyDyEtN1L2XzutAtFyCtFtBtFtDtN1L1CzutCyEtBzytDyD1V1TtN1L1G1B1V1N2Y1L1Qzu2StDzzyEzz0B0FtA0AtG0FtA0BtBtGtB0AtBzztG0C0D0ByEtGyE0BtBtAtCtBtC0FyEyEtCyB2QtN1M1F1B2Z1V1N2Y1L1Qzu2S0Fzy0F0BtDzztB0FtGyC0AyEtDtGyEyCtB0AtGzy0EyBtDtG0FyDtDyE0CyDzz0BtD0DyCtD2Q&cr=1689478876&ir=

[C:\Users\Boys\AppData\Local\Google\Chrome\User Data\Default\Web Data] - Deleted [Search Provider] : hxxp://Vosteran.com/results.php?f=4&q={searchTerms}&a=vst_dnldkng_14_47_ie&cd=2XzuyEtN2Y1L1Qzu0A0CzztCtCtByCzytCyByC0ByDtD0AyBtN0D0Tzu0StCtDyDyEtN1L2XzutAtFyCtFtBtFtDtN1L1CzutCyEtBzytDyD1V1TtN1L1G1B1V1N2Y1L1Qzu2StDzzyEzz0B0FtA0AtG0FtA0BtBtGtB0AtBzztG0C0D0ByEtGyE0BtBtAtCtBtC0FyEyEtCyB2QtN1M1F1B2Z1V1N2Y1L1Qzu2S0Fzy0F0BtDzztB0FtGyC0AyEtDtGyEyCtB0AtGzy0EyBtDtG0FyDtDyE0CyDzz0BtD0DyCtD2Q&cr=1689478876&ir=

 

*************************

 

AdwCleaner[R0].txt - [9734 octets] - [26/11/2014 21:39:56]

AdwCleaner[S0].txt - [9053 octets] - [26/11/2014 21:41:49]

 

########## EOF - C:\AdwCleaner\AdwCleaner[S0].txt - [9113 octets] ##########

 

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

Junkware Removal Tool (JRT) by Thisisu

Version: 6.3.9 (11.15.2014:2)

OS: Windows 7 Home Premium x64

Ran by Boys on Wed 11/26/2014 at 21:49:52.10

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~



 

~~~ Services


 

~~~ Registry Values

 

Successfully deleted: [Registry Value] HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Run\\driver support


 

~~~ Registry Keys

 

Successfully deleted: [Registry Key] HKEY_CLASSES_ROOT\BringMeSports_1c.ToolbarProtector

Successfully deleted: [Registry Key] HKEY_CLASSES_ROOT\BringMeSports_1c.ToolbarProtector.1

Successfully deleted: [Registry Key] HKEY_LOCAL_MACHINE\Software\Microsoft\Internet Explorer\SearchScopes\{B7FCA997-D0FB-4FE0-8AFD-255E89CF9671}

Successfully deleted: [Registry Key] HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{3EF64538-8B54-4573-B48F-4D34B0238AB2}

Successfully deleted: [Registry Key] HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{D25B97E9-62B2-40CE-BECF-E43A7B879072}

Successfully deleted: [Registry Key] HKEY_CLASSES_ROOT\CLSID\{D25B97E9-62B2-40CE-BECF-E43A7B879072}

Successfully deleted: [Registry Key - Orphan] HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{D25B97E9-62B2-40CE-BECF-E43A7B879072}

Successfully deleted: [Registry Key - Orphan] HKEY_CLASSES_ROOT\CLSID\{D25B97E9-62B2-40CE-BECF-E43A7B879072}

Successfully deleted: [Registry Key - Orphan] HKEY_LOCAL_MACHINE\Software\Wow6432Node\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{D25B97E9-62B2-40CE-BECF-E43A7B879072}

Successfully deleted: [Registry Key - Orphan] HKEY_CLASSES_ROOT\CLSID\{D25B97E9-62B2-40CE-BECF-E43A7B879072}


 

~~~ Files


 

~~~ Folders

 

Successfully deleted: [Folder] "C:\Users\Boys\appdata\local\pc_drivers_headquarters"

Successfully deleted: [Folder] "C:\Users\Boys\appdata\locallow\alot"

Successfully deleted: [Folder] "C:\Program Files (x86)\alot"

Successfully deleted: [Empty Folder] C:\Users\Boys\appdata\local\{1A74CD57-5C59-4E02-AB15-D0366EC3A887}

Successfully deleted: [Empty Folder] C:\Users\Boys\appdata\local\{1D9FACBB-5131-479D-88D2-6CFF599A701F}

Successfully deleted: [Empty Folder] C:\Users\Boys\appdata\local\{33A31321-B94C-45B6-935D-E05A0CE7AA70}

Successfully deleted: [Empty Folder] C:\Users\Boys\appdata\local\{3B892F33-E60E-4E2F-859F-876207FFAF5E}

Successfully deleted: [Empty Folder] C:\Users\Boys\appdata\local\{3D02514B-2C53-4995-8034-B56F5A2B8C6C}

Successfully deleted: [Empty Folder] C:\Users\Boys\appdata\local\{4275ACED-350A-42EA-8721-43E935C069A3}

Successfully deleted: [Empty Folder] C:\Users\Boys\appdata\local\{57E7A456-4F0B-4724-B3D2-80561505CBC2}

Successfully deleted: [Empty Folder] C:\Users\Boys\appdata\local\{5B4A947C-E1DB-4613-ACCE-AAE9EBB66B55}

Successfully deleted: [Empty Folder] C:\Users\Boys\appdata\local\{603A9D96-C711-4CB1-A63F-E541F5D56175}

Successfully deleted: [Empty Folder] C:\Users\Boys\appdata\local\{6C79515C-972B-4D4F-A4B1-8B5885CCFCE6}

Successfully deleted: [Empty Folder] C:\Users\Boys\appdata\local\{6EAA234E-1B79-4C97-B7E4-ADFCC99C8A49}

Successfully deleted: [Empty Folder] C:\Users\Boys\appdata\local\{71195D8E-1461-4180-BBF5-E43BC9CB16AF}

Successfully deleted: [Empty Folder] C:\Users\Boys\appdata\local\{73980068-5748-406F-BA67-E5B732903A22}

Successfully deleted: [Empty Folder] C:\Users\Boys\appdata\local\{77AAF99B-5168-404F-AD40-63CFBE61FDEF}

Successfully deleted: [Empty Folder] C:\Users\Boys\appdata\local\{7BD47B83-1018-4CB6-8226-34410C1E1989}

Successfully deleted: [Empty Folder] C:\Users\Boys\appdata\local\{8354E57E-C39B-4553-8F27-86120512FC10}

Successfully deleted: [Empty Folder] C:\Users\Boys\appdata\local\{916D65F0-F5FA-4F84-9D41-5A4049F1A11A}

Successfully deleted: [Empty Folder] C:\Users\Boys\appdata\local\{938F09DB-8015-4113-8D55-3ED8D3685157}

Successfully deleted: [Empty Folder] C:\Users\Boys\appdata\local\{96B4060A-AF6D-4594-A56C-22792569F711}

Successfully deleted: [Empty Folder] C:\Users\Boys\appdata\local\{979D2FB8-952B-4BA3-8BDD-86E1E3B8E345}

Successfully deleted: [Empty Folder] C:\Users\Boys\appdata\local\{A2DDA3EF-87DF-45A4-B400-2019E5A1BD47}

Successfully deleted: [Empty Folder] C:\Users\Boys\appdata\local\{A455D2E1-5532-4B04-8F36-3A10B1037C80}

Successfully deleted: [Empty Folder] C:\Users\Boys\appdata\local\{AE4AFF3E-AE68-4C3C-848E-3718682E9015}

Successfully deleted: [Empty Folder] C:\Users\Boys\appdata\local\{B2977554-D34F-4F11-84C7-3BBF4C848C0F}

Successfully deleted: [Empty Folder] C:\Users\Boys\appdata\local\{B5F5EFFC-0212-43E8-99C1-8473E13EDBC3}

Successfully deleted: [Empty Folder] C:\Users\Boys\appdata\local\{CAEED178-C206-472C-9FF6-AF551DE3AB1B}

Successfully deleted: [Empty Folder] C:\Users\Boys\appdata\local\{CF8AA036-1D09-4944-809F-DA599BDBC4EF}

Successfully deleted: [Empty Folder] C:\Users\Boys\appdata\local\{D2B419F7-84EC-416F-A784-545B47301043}

Successfully deleted: [Empty Folder] C:\Users\Boys\appdata\local\{D32A166D-5426-4658-A601-55853DB9F67F}

Successfully deleted: [Empty Folder] C:\Users\Boys\appdata\local\{DB79C7E4-82F7-431B-9A4A-0B357D830861}

Successfully deleted: [Empty Folder] C:\Users\Boys\appdata\local\{E0847D5C-E29D-47D2-80D1-2D69A257E795}

Successfully deleted: [Empty Folder] C:\Users\Boys\appdata\local\{E2708DA3-990C-4D69-8508-3F723C7FEB19}

Successfully deleted: [Empty Folder] C:\Users\Boys\appdata\local\{E514E047-51F2-4473-8742-F324FCEEE4D9}

Successfully deleted: [Empty Folder] C:\Users\Boys\appdata\local\{E7D727B6-E2F2-4D61-AFD4-399BFC5BAB74}

Successfully deleted: [Empty Folder] C:\Users\Boys\appdata\local\{E8730362-06D8-4EDD-B809-55B29A239434}

Successfully deleted: [Empty Folder] C:\Users\Boys\appdata\local\{EA77C9B0-F71F-4DB9-991D-201629CCA44D}

Successfully deleted: [Empty Folder] C:\Users\Boys\appdata\local\{F57ABB66-E467-403C-9656-9928B326E45B}

Successfully deleted: [Empty Folder] C:\Users\Boys\appdata\local\{FB871905-7CE5-4346-881D-CB640479A103}


 

~~~ Event Viewer Logs were cleared




 

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

Scan was completed on Wed 11/26/2014 at 21:53:53.38

End of JRT log

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

Sophos did not find any threats.



#10 Broni

Broni

    The Coolest BC Computer


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Posted 27 November 2014 - 11:46 PM

How is computer doing?


My Website

p4433470.gif

My help doesn't cost a penny, but if you'd like to consider a donation, click p22001735.gif


 


#11 cheryl g

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Posted 28 November 2014 - 12:08 PM

Appears to be all good. Happy Day. Thank you !



#12 Broni

Broni

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Posted 28 November 2014 - 08:58 PM

Your computer is clean p3879546.jpg

1. This step will remove all cleaning tools we used, it'll reset restore points (so you won't get reinfected by accidentally using some older restore point) and it'll make some other minor adjustments...
This is a very crucial step so make sure you don't skip it.
Download 51a5ce45263de-delfix.pngDelFix by Xplode to your desktop. Delfix will delete all the used tools and logfiles.

Double-click Delfix.exe to start the tool.
Make sure the following items are checked:

  • Activate UAC (optional; some users prefer to keep it off)
  • Remove disinfection tools
  • Create registry backup
  • Purge System Restore
  • Reset system settings

Now click "Run" and wait patiently.
Once finished a logfile will be created. You don't have to attach it to your next reply.

2. Make sure Windows Updates are current.

3. If any Trojan was listed among your infection(s), make sure, you change all of your on-line important passwords (bank account(s), secured web sites, etc.) immediately!

4. Check if your browser plugins are up to date.
Firefox - https://www.mozilla.org/en-US/plugincheck/
other browsers: https://browsercheck.qualys.com/ (click on "Launch a quick scan now" link)

5. Download, and install WOT (Web OF Trust): http://www.mywot.com/. It'll warn you (in most cases) about dangerous web sites.

6. Run Malwarebytes "Quick scan" once in a while to assure safety of your computer.

7. Run Temporary File Cleaner (TFC), AdwCleaner and Junkware Removal Tool (JRT) weekly ((you need to redownload these tools since they were removed by DelFix))

8. Download and install Secunia Personal Software Inspector (PSI): http://secunia.com/vulnerability_scanning/personal/. The Secunia PSI is a FREE security tool designed to detect vulnerable and out-dated programs and plug-ins which expose your PC to attacks. Run it weekly.

9. (optional) If you want to keep all your programs up to date, download and install FileHippo Update Checker.
The Update Checker will scan your computer for installed software, check the versions and then send this information to FileHippo.com to see if there are any newer releases.

10. When installing\updating ANY program, make sure you always select "Custom " installation, so you can UN-check any possible "drive-by-install" (foistware), like toolbars etc., which may try to install along with the legitimate program. Do NOT click "Next" button without looking at any given page.

11. Read:
How did I get infected?, With steps so it does not happen again!: http://www.bleepingcomputer.com/forums/topic2520.html
Simple and easy ways to keep your computer safe and secure on the Internet: http://www.bleepingcomputer.com/tutorials/keep-your-computer-safe-online/
About those Toolbars and Add-ons - Potentially Unwanted Programs (PUPs) which change your browser settings: http://www.bleepingcomputer.com/forums/t/407147/answers-to-common-security-questions-best-practices/#entry3187642


My Website

p4433470.gif

My help doesn't cost a penny, but if you'd like to consider a donation, click p22001735.gif


 





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